yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] Vcolassi:
I am keeping the hope alive. I have exactly 2 days remaning on my BB 14 day return window . For the tablet at least, i just picked up the dock Sunday as i was lucky enough to spot two at my local BB.

Anyway i am getting on average just 1 reeboot per day, kinda annoying but tolerable. For me its just the constant browswer wanting to close or lag or lockup. I really really wanna love the tablet but i squirm a bit when it locks up hahaha. Its obviously a software issue & hopefully it gets fixed soon. Now decisions decsisons within the next 2 days.
[Asus  Eee Pad Transformer Prime] militarymedic23:
just wanted to say i had posted on the previous thread about this and have continued to experience random lockups. I can say this tab has gone almost 24 hours with really light use and no lockups. but not long after that i was trying to use Google maps in opera and it hung up and rebooted.

so if there is any certain program/app that may capture debugging info I would be happy to help if possible.
[Asus  Eee Pad Transformer Prime] Evo_Shift:
Really, you have seen people mention the .2.9 fixes the banding issue? I still have that update on my work computer I think but I am too afraid to install it. I am afraid it will knock me off the official OTA schedule.
[Asus  Eee Pad Transformer Prime] Jesabe18:
yep

h_t_t_p://w_w_w.transformerforums.com/forum/transformer-prime-help/12931-asus-transformer-prime-ics-horizontal-lines-across-screen-6.html

without the underscores.
[Asus  Eee Pad Transformer Prime] mirox3m:
Mine is absolutely the same! Including the gallery problem, although it was just once for 5 days.
[Asus  Eee Pad Transformer Prime] a Mandroid:
I have been actually using my TP with the modifications for two days now, and the reboot issue is completely gone. Before I could easily reproduce it, but now I haven't got a crash or reboot even playing cpu intensive games or hd videos. Will let you know if it stays this way, so far so good.
[Asus  Eee Pad Transformer Prime] kevin.chabot:
Someone who has frequent lock/reboots with the transformer prime, could you check if stopping the "com.asus.keyboard" application from the android configuration / apps page helps? Click on the "com.asus.keyboard" from the tab window and then just klik on the "disable" button. It will stop until you reboot your applet.

After I did this last night, it worked for hours without reboors doing mails, navigation, play games... :/
[Asus  Eee Pad Transformer Prime] a Mandroid:
I agree with you, it seems disabling all the com.asus.* applications results in much smoother prime. Its a real shame Asus didn't bother to test their applications with ICS and rushed out the release. I dont have any issue with my prime now!
[Asus  Eee Pad Transformer Prime] ptk10636:
I am having the random lock up issues as well as the screen issues that others have discussed.

I also noticed that the NVIDIA application GLOWBALL stopped working correctly right after the ICS update. I have not seen anyone else bring this up. It seem interesting to me that the Premier Demo application of the Tegra 3 does not work after the update. Just a thought.

Netflix is also seems to crash about every 15 to 20 minutes after the update.

To reproduce the GLOWBALL problem: I Open GLOWBALL and it takes me to the clown area. The use the return at the bottom left. I am asked if I would like to go to the main menu. If I select yes I get a black and white screen then it the program returns to the clown area.

I have tried a factory reset and application re-install.

I currently have an RMA number from ASUS and their tech support knew nothing of a fix being worked on. I would rather not have to go through that process if it can be fixed OTA.
[Asus  Eee Pad Transformer Prime] awirtz:
Yes, here too. I've stopped and/or deactivated everything that has an ASUS stamp onto it and one of the sure things to kill my Prime is working now (Looking with the internal browser at page 5 of this very thread, where some moving pictures have always killed it).

Please, can more people please test this to see, if the Asus originating Apps and components are the culprits? I'm going to further stress test my Prime to see if it is stable now.
[Asus  Eee Pad Transformer Prime] HOFFERN342:
I am experiencing this problem, it keeps on locking up/freezing and rebooting every 4-5 minutes (at longest.. sometimes just a minute after restart). It worked fine in the beginning..

This started happening after the 4.0.3 update (and also the camera update that popped up after the ICS update.. if it is of any help).
[Asus  Eee Pad Transformer Prime] a Mandroid:
Until an official solution is developed, the easy fix for this is to root the prime using a tool like viper mod (available in the development thread) and then backup and uninstall all the Asus apps as described in the previous posts including:

Asus sync

com.asus.* apps

Asus keyboard
​

Do a reboot, and your prime should behave better and smoother.

Also ensure Force 2d gpu acceleration is turned off in settings>development options as some older apps & Widgets don't support it.
[Asus  Eee Pad Transformer Prime] PrimeTimeBro:
This cant be the only reason for lockups most Primes do not lockup and have the same processes running.
[Asus  Eee Pad Transformer Prime] Evo_Shift:
Nice job guys (and gals probably). This seems like a positive turn of events since we can all make due without those apps pretty easily, I think they are sometimes referred to as bloat.
[Asus  Eee Pad Transformer Prime] Wordlywisewiz:
Okay so I had my first reboot ever and my last reboot ever... Now all it does is boot loop tried wiping data doing recovery kernel everything so now what Gary key! That's a new issue!
[Asus  Eee Pad Transformer Prime] primetimex:
I see 'gary's' update today.

Just one thing I know someone is not being straight with me(us). I was contacted by ASUS to replace my tablet b/c of this issue.

Its been 8 days, I was told today it may be another week b/c the unit they tested for me has the same issue (rebooting) as mine.

So they are either not waiting for a return for the fix (since they can't even get me a unit out b/c it has the same issue)

OR

They are BS'ing me and don't have a unit for me
[Asus  Eee Pad Transformer Prime] slayer69:
Shouldn't you give all the details that you did in your original thread?? Also I believe once your rooted your SOL on your warranty, which you also state in your thread......Remember when you root you have complete freedom of your device....but when you do you have to fix your issues when they happen.

http://xdaforums.com/showthread.php?t=1452334
[Asus  Eee Pad Transformer Prime] Bragabondio:
Returned mine today. I will wait a week or two until the issue is fixed and will buy it again or the sweet Galaxy tab 7.7, whichever comes first :)
[Asus  Eee Pad Transformer Prime] datmanslo:
I just picked up my Prime on 01/16/2012 and screen issues began immediately after ICS update. I do not have reboot issues just lines going across the screen seemingly at random. Hope Asus comes out with a fix soon. I shouldn't have to root to fix the issue even though I probably will eventually.
[Asus  Eee Pad Transformer Prime] bstringy:
send it back or wait?

This is what I am seeing too, the 'blinds issue', no random reboots (yet). Got my prime yesterday, it was fine at first, but ICS update brought on the issue. Not sure if I should send it in or wait for an OTA fix.
[Asus  Eee Pad Transformer Prime] StoneCracker:
I also have issues after the ICS update with the screen freezing up with lines across it. (reminds me of when my old NES would freeze lol)

My Prime also has the random reboot issue. Most of the time this happens while multitasking or switching between movies.

I am up for debugging problems if you need Gary. However I will not root my Prime until Best Buy has them in stock. (I have the accidental damage so I would be able to get a replacement if I brick it... or if it has too many issues) I have the "Meh.. S#!t happens with new products" so I would like to help where I can. (Even though the Prime has had a TON of issues.)

StoneCracker
[Asus  Eee Pad Transformer Prime] Mubble:
Same here. Two days ago it was rebooting every 5 minutes. I counted 14 reboots then gave up.

Then, the next day, I had about 4 hours straight heavy use with only one reboot. Picked it up again a few hours later and it was back rebooting every 5 mins. I didn't change any settings or download/install/unistall anything.

Very odd.

When it's working, this device is awesome and so much fun. I'm getting very impatient for this fix!
[Asus  Eee Pad Transformer Prime] seeknom:
First post updated by Gary today:

"2/7/12 Update - We received another new code update from NVIDIA for testing today. Hopefully we will be able to release a beta patch or OTA update shortly. I will have an update after testing is completed tomorrow."
[Asus  Eee Pad Transformer Prime] pijiu-h:
Yes, my first one was having reboot problem and bought it at the local Microcenter. I returned it and got the refund. I saw our local BB has them in stock; i went and got one, and it works great. My kids and I are playing THD games all the time in Performance mode and no any reboot problem. but according to this thread people also got the bad one from BB too.
[Asus  Eee Pad Transformer Prime] XHolyPuffX:
So basically..that means we'll have an update in 3-4 days.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Like I stated earlier, please be patient. Nvidia is working with Asus on trying to resolve the fault between the source code for ICS and tegra 3. its not like Asus can just do it themselves, they also have to reoprt their findings to Nvidia, whom in return have their own set of people that have to review the what Asus found at fault try to release a source code to correct the error. From the looks of things, thye are nearly finalizing the patch, the source code gary mentioned a few days ago probably also created another issue and this si why that one was never released. Instead of being mad at gary, we should be happy that he is at least listening to our compaints. he is only an employee of Asus, so dont vent at him, vent at the powers that be.
[Asus  Eee Pad Transformer Prime] HOFFERN342:
Hopefully, yes. I am guessing that you guys in the states will get it first.. again, and then we will follow shortly 1 or 2 days later. That's how it has been done before at least. The problem is of course if they only release a beta.. since last time they only released a beta in the US-form, and not the WW or any other type.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I would say by the end of this week, or early next before the update is pushed. Once this new source code is thoroughly tested and confirm to fix the issue, without causing other issues, then it will be submitted for approval and pushed to our devices.
[Asus  Eee Pad Transformer Prime] Mubble:
Or it means the first code from Nvidia didn't solve the problem. Who's to say this new code won't fix it either?

Even if it does, it'll take a few days to find out, then it'll need beta testing, before finally being released as an OTA patch. I'm reckoning another 7-10 days.
[Asus  Eee Pad Transformer Prime] XHolyPuffX:
Well what I meant was that they usually say "two days" or "a few weeks" and it ends up being way longer. So I'm assuming by "tomorrow night" it really means by the end of the week.
[Asus  Eee Pad Transformer Prime] droid358:
This sounds like great news, thank you Gary!

I'm going to keep my fingers crossed that we get the update before Saturday when my return window closes with Best Buy.

Just to add to what some others have been saying on here, I've also had a much more stable experience with my Prime the last couple of days, I think only 2 reboots so far today with moderate use. (hoping the OTA update gets that down to 0 reboots)
[Asus  Eee Pad Transformer Prime] sr89194:
I JUST got my TFP hours ago and it has rebooted about 20 times. I so glad to read the post that a fix is coming!
[Asus  Eee Pad Transformer Prime] Spawnsworth:
A few people seem to be overlooking the fact that these faulty tablets should never have been released. Multiple reboots and browser lockups. These aren't just minor background task errors we're talking about here. This the Mount Everest of bugs and ASUS has a lot to answer for.

I couldn't care less that the delay on the update is because they are working with Nvidia to try and diagnose these problems. The fact remains that this should have all been done BEFORE they were released.

Fait play to Gary for keeping us all updated. It's a mess he shouldn't have to be dealing with.
[Asus  Eee Pad Transformer Prime] dabbill:
Yes they rushed ICS update. We have covered this several times. If your not happy take back your tablet and stay out of the TFP section of XDA.
[Asus  Eee Pad Transformer Prime] fant0mas9:
I am also experiencing reboots.

Running the WW SKU. Purchased the prime in Melbourne Australia.

Has only been occurring since receiving the .11 update last week.
[Asus  Eee Pad Transformer Prime] Spawnsworth:
I'm sorry you'll have to excuse me. There are currently 80 pages on this thread so there are several things which have been covered several times over I'm sure. Not all of us have time to go back and read through them all.

My tablet is brilliant when it works properly. I want nothing more than to keep it and hopefully the issues will have been fixed.

You're completly out of order for haivng a go at me and telling me to stay out of the forum. I have every right to be pissed off since I don't have a money tree in my back garden.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
So you want a bug free device huh? We all know that that NEVER happens! All devices experience bugs, especially with a new operating system..its just unfortunate that some have the rebooting issue/while others dont. Again, all this crying about the same thing over and over is ridiculous....we all kow some are having rebooting issues, ASUS is working on a fix, what else do you want them to do, stop by your house and apologize...if yuo're so fed up, then you are free to exchage for another device, sorry but thats it.
[Asus  Eee Pad Transformer Prime] Spawnsworth:
I know only too well there is no such thing as a bug free device. This has upset a lot of people who have spent their hard earned cash on these things. £500 is a LOT of money for us UK owners and the least you would expect is for the shiny new tablet to be functional and NOT RANDOMLY reboot.

Who are you to have a go at me and tell me to stay out of the TFP forum?

If you're fed up reading this stuff then I suggest YOU stay out of this forum because that is all you are going to be reading about until this is fixed.

ASUS can have no excuse for releasing hundreds, if not thousands of products in this state. It's not like they didn't know about ICS.

Maybe you'll take the time to have a go at everyone else who agrees with me.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I'm not telling you anything, but your comment was something that is well known if you have read ANY of the pages on this post. Gary has already stated that they are working on a fix..doesn't matter if you complain once, or post another 20 complaints..they are working on it. it happened, they are aware, and a fix is coming...so what else can be done?? lets just hope the update fixes the reboots so that all and not only some of us can enjoy our devices.
[Asus  Eee Pad Transformer Prime] mkten:
Agreed with Spawnsworth, we have every right to be angry. Telling him to return it and leave the forum is not helpful, I for one am not happy to swallow postage costs sending it back, for them to send it straight back claiming there's nothing wrong with my device.

Would YOU be willing to pay more money to get something fixed that should already work? Somehow, I think not
[Asus  Eee Pad Transformer Prime] awirtz:
It's very interesting how that perception has changed in the last years. I expect my car to drive straight when I tell it to do so, that the engine does not stop working in the middle in the road, etc. And cars have grown in complexity as well, with all the electronics and computers on board.

We've not moved to make amendments in that area, but a phone, tablet, computer with a banana-attitude, ripening after being bought by the client, is something to be happy about today. Talk about giving your rights away for a song.

And no, that's not trashing my Prime, Asus or anything in particular, just a general observation.
[Asus  Eee Pad Transformer Prime] edster00:
IMHO there is a difference between having "a bug free device" and what we are dealing with here. Most of us purchased a "high end device" that did not meet the specs it was advertised as having. The GPS issue is a glaring example; ie: removing the GPS from the spec sheet does not negate what we were told we were purchasing. The BT/Wifi problem, light bleeding, finiky power buttons, etc. are all examples of problems prior to the ICS update.

You are certainly entitled to your opinion but your opinion does not negate mine or anyone else's opinion of how the issues are being handled. I made my decision and am returning the Prime although I wish I didn't have to...I'll look at other ASUS products in the future but will compare them to other products that are in competition. TYVM.
[Asus  Eee Pad Transformer Prime] Serranex:
I don't think you understand how crippling this problem is.

My tablet is un-usable. This isn't some minor cosmetic bug that I'm complaining about. This is that no matter what I do, it will crash within 5 minutes of the tablet being on. This includes doing nothing - it is in a constant reboot loop.

How can you possibly say that "Oh, your expectations are out of line"?

Imagine if Microsoft came out with a new windows update that made every single computer reboot every 5 minutes. Do you think most IT guys would say "Oh yeah, that's just a simple bug in a new OS"? Seriously. I understand if I'm complaining about some random app that doesn't work well with ICS, but this is so far beyond that, that the fact that you're comparing a frivolous "acceptable" bug to what this is is absolutely making me question humanity itself.

In fact, I'm also NOT free to exchange it for another device. Whether my retailer knew about these issues or not, they forced a "final sale" clause on me. I wanted the device, and I didn't do my due diligence. However, I'm wondering whether it's 100% my fault that I expected my device to work without doing massive google research, or that of Asus for releasing a non-functioning device.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Just to put my one cent on that story :)

Gary only mentionned the reboot issue 1 time... When saying the the .11 OTA was out to correct this particular problem. Since then... blackout.

If they can at least reassure people by extending the warranty to 2 year that would be an equivalent of apologize no?? or at least the beginning of something more than 2 lines every weeks on that thread...and for sure a way to compensate the fact that people can not use their device since they bought it...

A bug free device is a dream. One that can be switched on and used for more than 5 minutes is simply normal...

Can't remember who mentioned that Gary had no time to write on that forum every day cause he was working on the update with NVidia. Just look at the post of Gary. He is a Technical Marketing Manager. I really have doubt he is working on something else than communication, that he is actually doing wrong in my opinion even if he is the only one to do so.

Having to do a research on xda to be aware of the issue and read 81 pages to understand is not the best way to communicate

If you are not working for Asus their is no real reason for you to defend them or shoot the people here who express their dissatisfaction. If the only place where Asus is communicating can not be used for that why it exists in that case... cause honestly there is nearly nothing here that we can use to fix our issues.

But I love you all ;)
[Asus  Eee Pad Transformer Prime] Stocki96:
I have the same problem, can anyone help me? Beacause I don't want to read every page! :(
[Asus  Eee Pad Transformer Prime] krash:
I think a lot of people like myself are losing more patience with each passing day. I, like many others here, purchased a $500 paperweight about a month ago.

I try to live my life with reasonable expectations of things, whether it be a certain situation or an actual product. If minor bugs were the problem, that's reasonably acceptable with a new product. A fault that makes the entire device useless I believe is unreasonable.

I've been trying to put up with it and keep from being upset about it, because I know Asus is working on it, and that's all we can really expect them to be doing. But the patience only really does only go so far, and only for so long.

I have 100% faith that they will eventually get this ironed out, as they should be expected to. But with each passing day, and nothing but a weekly "status update", it does become more and more frustrating.
[Asus  Eee Pad Transformer Prime] XHolyPuffX:
That's exactly how I feel. Today I was showing it off to a friend at school and it froze in the gallery. How do you think that made me feel about this device? Now when it freezes at school I feel like I have to hide it away just so people don't look and laugh at me for not buying a different tablet.

Even though it's trivial..it's humiliating.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Gary is not reading this thread... and even if he was doing so Asus does not seem to be as bored as we are. Taiwan should have been a wonderful trip...

as said 2 post ahead try to phone, mail and complain every day. At least this could help for patience.

Starting tomorrow I start too.
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Your all wasting your time in this thread when you should be on facebook,twitter and signing the petition. It was amazing how fast Asus replied after the social media attack. Stand up for yourself and all the other who just want there moneys worth. Im on the 11.1 update and my prime works pretty good but so many other peoples dont and i want to support them.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
And where are those petitions?? I do not see any on Facebook
[Asus  Eee Pad Transformer Prime] Turge:
I doubt anyone's going to find comfort from anything you just said.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Where did you learned that new and advanced technology should be so defect??

I'm nearly every time buying cutting edge very expansive products and it's the first time I'm so disappointed. Even HTC formerly QTek or Microsoft never did this to me.

Give me an example of Microsoft update that makes your PC reboots every 5 minutes, I'm very interested to know.

New, cutting edge very expansive product are only existing to solve our problems with current technology not the contrary!
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I hear you man, understand that I wasn't defending Asus at all..if I pay ANY money for a product, it better work or I want my money back. My issue was how the comment was posted like it was a new issue...we all are hear for the same problem, a fix for that problem is coming soon. I know that if Asus could turn back the clock n fix the problem, they would. They went from a good record with the original transformer, tried to capitalize on that but may have rushed production in the process. But overall, I love my tablet. It has the best build of any tablet I have own...it just feels great to use. Funny how they didn't go the cheap way with the plastic backing, but this may have worked against them. My wife owns the galaxy tab, but she absolutely loves the look n build quality of the Prime. Hopefully all of these bugs will be fixed because I love my Prime
[Asus  Eee Pad Transformer Prime] ilostmypistons:
Worldlywises thread has links on the op