yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] buxtahuda:
Nope. Guess I should keep my mouth shut :D

My screen was just going berserk for about 10 minutes. Different parts of the screen were glitching depending on the app I was in or if I was at the homescreen.

Now it's gone, didn't have to reboot or anything. Was going to put up a couple of videos of the different glitches, but I don't guess there's a point.

Virtuous found a way to fix this didn't they? What's up ASUS, our donations doing them better than our purchase is for you?

That aside, I'm not really complaining, it was more of an interesting anomaly than a nuisance. That is so long as it does not become the norm of my Prime's function.
[Asus  Eee Pad Transformer Prime] stephenheywood:
still crashing

I got my first ( since updating to .15) blank screen lockup followed by reboot. I was getting them much more frequently on .14 so this is a vast improvement. I was also wondering if this is hardware related as I know three other people with a transformer who never seem to get any issues ( I have even borrowed one of the TFP's and used it for a couple of days myself, so I do not think it is down to my apps / usage). I think I have also had the browser crash on startup several times on .15 (or maybe I just did not touch the icon:o)

my Serial : C10KA
[Asus  Eee Pad Transformer Prime] buxtahuda:
I think it is mostly a h/w issue with s/w just compounding it.

Nothing to back it up, but I'm pretty sure it's something with Tegra 3 or maybe even the Prime's board as a whole; I'm fairly confident my graphical glitching is only occurring once certain frequencies are hit and the Prime's memory is starting to get rather full.

There was a thread where someone tried describing how to recreate the glitches, but his method never did anything for me. I'll try to get it to occur again, I guess just going through the different scales and running some kind of RAM benchmark or something (is there an equivalent to memtest on Android?)
[Asus  Eee Pad Transformer Prime] luckycook82:
I have to admit, I'm afraid to update to .15. On .13 I completely speed using my tfprime because the reboots and battery life were ridiculous. On .14 it runs buttery smooth. Now I'm forced to update my prime and I seem to see a pattern.

Users with a smooth .13 experience had a bad time with .14 and are okay again on .15

Users with a bad .13 experience are good on .14 and bad again on .15

So either there are two sets of hardware or these updates aren't being compiled very well and when they get downloaded they're messed up. I am leaning toward the idea that they're have more than one set of hardware out and they're trying to find a happy medium.

Like I said. I'm on .14 and avoiding .15 for as long as I can. Which looks like 2 more days. I get great Barry life now and no reboots or lockups.
[Asus  Eee Pad Transformer Prime] ohwell:
I dont think there are hardware differences. I think people should do a factory reset both before and after an update. If possible do full updates from a micro sd card. I just think old data doesnt get fully wiped and replaced with OTA's .
[Asus  Eee Pad Transformer Prime] mgmCube:
Do I loose my local bookmarks when I do a factory restore?

If so, how can I do a backup of them?

What else do I loose besides the apps?
[Asus  Eee Pad Transformer Prime] buxtahuda:
Everything. It completely wipes the internal SD card of all info, so you'll want to copy over any important files to an external card or online.

Bookmarks should automatically sync to your Google account so long as you're using the stock browser and have it set to sync. Otherwise you'll have to export them if the option exists.
[Asus  Eee Pad Transformer Prime] adampdx:
I think the reboot issue is hardware related. I'm trying to run CM9 and I get constant reboots. I'm going to try Virtuous next, but I don't have a whole lotta hope. These are the times when being an early adopter doesn't pay off.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Ouch. So no warranty for you either.

Yeah, I'd say anyone with reboot issues should just return or demand a replacement over RMA.
[Asus  Eee Pad Transformer Prime] Mubble:
Lose vs Loose.

:rolleyes:
[Asus  Eee Pad Transformer Prime] mgmCube:
I had problems with .15.

- reboots

- app crashes

- screen tearing/flickering (recent apps/ youtube)

I've now done a factory reset and for now the app crashes and screen tearing/flickering are gone. Also haven't had a reboot jet, but I'll have to wait for any reboots.

Also everything seems to be a bit faster/smoother.

Browser still isn't very great. Still get the wait/stop warning.
[Asus  Eee Pad Transformer Prime] vittogn:
Got my first reboot on 15.

My tablets run for a full week without any restart, with heavy usage.

Not ideal, but in my experience Android is generally not reboot proof.
[Asus  Eee Pad Transformer Prime] Tolriq:
I can confirm too, after factory reset for the moment no more crash on install or reboot.

Still not rooted again to be sure first.
[Asus  Eee Pad Transformer Prime] Variationxbox:
Sigh, I'm STILL waiting for a proper/stable update before I even think of updating. Looks like I need to keep waiting :(
[Asus  Eee Pad Transformer Prime] AWhistler:
I have been on .15 for a while, with only one reboot so far. Now I am getting frustrated with stupidly written apps (Facebook), and buggy apps (stock browser, Dolphin). I would rather have this problem than reboots.
[Asus  Eee Pad Transformer Prime] vittogn:
I had 2 more freeze (orange screen for 5 seconds) and reboot using a specific app: 4 in a row by MAGMA MOBILE, a 4+ rated app!!

I uninstalled and the I had a couple of hours with no issue + the all night idle.

Can someone else try this app and report?

A general question: how is it possible that a fairly simple app with a very low level of access to the OS (APIs, databases.....) can crash the OS entirely?? :confused:

To be honest, after all the issues we all got with reboots, I'm more than happy not to have an answer to above question, choose an other 4 in a row app and have my prime stable again!! :D
[Asus  Eee Pad Transformer Prime] HOFFERN342:
1,5 weeks since I updated to .15 now, and it seems like my problems are gone! :D Finally! There are some bugs in the browser and so on, but nothing huge to be worried about compared to the reboots I had every 30-seconds before on .11.. oh, and .14 made it even worse, .15 fixed it all :D
[Asus  Eee Pad Transformer Prime] ryo77:
No problem with this app.... before the .15 i've got a lot of reboot, but now none.

This game don't cause trouble on my TF201!!
[Asus  Eee Pad Transformer Prime] kaixis:
.15 update

Hi everyone,

After .15 update everything seems to be ok.

BUT there is a big BUT! When connected to the dock, all the lower half of the screen is not responding to touch.

I have to connect and disconnect it several times to make it work.

Quit often it changes from home screen to home screen, it starts apps by itself, it changes volume etc.

No cold reboot or restore factory settings could help. Anyone else with the same problem?

On .14 i had a few reboots but not as many as others according to their posts. Now it is really unusable and i would like to downgrade it to .14!!!

Any ideas?

Hopefully there is another update soon to fix these problems.
[Asus  Eee Pad Transformer Prime] epology:
Sorry to hear about that problem. Since .15 I have not had any crucial bugs, including restarts.

Have you tried doing a factory reset?
[Asus  Eee Pad Transformer Prime] RasmusAJ:
Still lockups and restart .15

OTA .15 was running fine the first week or so.. but now I am having numbers of lockups/restarts, specialy when browsing with stock browser and watching video on the internet... and it feels like it lags more and more... :(:(:(

Any hope for a new OTA soon??

my wifi signal is still week with ota .15
[Asus  Eee Pad Transformer Prime] buxtahuda:
Didn't a reviewer notice botched touch controls in some instances of charging the Prime? The issue doesn't occur when undocked and plugged in? If not, I would try to warranty or exchange the keyboard.
[Asus  Eee Pad Transformer Prime] The Grey Elf:
Hey, all, longtime reader, first-time poster. I just wanted to chime in to say that up until the most recent OTA my Prime was working flawlessly--I'm in love with this thing. Unfortunately, the most recent OTA downloaded, and since then my browser has been stalling out constantly, and this morning I got my first random lockup/download--this is after a month of constant use.

I'd suggest making these OTA's optional rather than mandatory--if someone's Prime is working, there's no need to force a fix upon them, right? Additionally, there should be a "roll back" function that allows going back to the previous update if the current one doesn't work for you.

Just a thought.
[Asus  Eee Pad Transformer Prime] wynand32:
How long have you been using personal computing devices? The idea that a simple app can crash an OS seems second nature to me...
[Asus  Eee Pad Transformer Prime] buxtahuda:
Lol no kidding

I've had Adobe Reader completely take over machines :D common issue and easily fixed, but yeah, the simplest and seemingly unconnected things can break an OS in a heartbeat.
[Asus  Eee Pad Transformer Prime] jaykayenn:
Just got my Prime last week and got the OTA .15WW update right out of the box. Sad to say, my screen is having the black lines problem. It happens intermittently, usually when plugged into the dock.

Went to the local ASUS service center and they were no help. The guy looked liked he'd never seen a Prime before, and had to ask what it was! After some unconvincing guesswork, they asked me to leave it for 1-2 weeks TO REPLACE THE LCD! I sincerely doubt its a hardware problem, at least not the LCD. Because, even when the black lines occur, the camera app shows perfectly without the lines. Rebooting solves the problem, until the next time it happens.

Is this still a known problem, or have I really bought a lemon?
[Asus  Eee Pad Transformer Prime] lgboy5889:
After updating to .15, the reboots have been occuring less frequently, but they're still there. Also, my browser continues to force close regardless of whether I'm using chrome, stock browser, ICS+,etc. And just recently, at least several times a day, I get the error message that the launcher is not responding, and it FC's. (stock launcher)
[Asus  Eee Pad Transformer Prime] Aweloi:
After the .15 update my Prime has started (was fine before) to behave strangely. Apps freezes and I have had a few reboots (happens after an app has frozen). I have also seen the wierd lines on my display but they disappear if I put the screen to sleep and then wakes it up again.
[Asus  Eee Pad Transformer Prime] vittogn:
After the uninstallation, no more problems in 5 days!
[Asus  Eee Pad Transformer Prime] brakeb:
i found out that the app 'hacker's keyboard' was causing my lockups... after i did a wipe, losing a ton of stuff in the 'sdcard' directory...

after i got rid of it, everything is great...
[Asus  Eee Pad Transformer Prime] Houndx:
Just wanted to publicly thank Gary and Asus for sending me a shipping label, etc. Thats some seriously intense post sale service and goes well beyond anything I've ever heard of from any tech company. Seriously, A+.

What's your name, cause I know you were pretty worried about my potential profits from a used $14 MoKo case, etc. I want you to know that it's all being shipped to Asus. I'm not going to say that people like you are the cancer of the internet... I'll just block you so that I don't ever have to read your ignorant nonsense again and look forward to not hearing from you on the tf700 or padfone forum, haven't quite decided yet.
[Asus  Eee Pad Transformer Prime] thejamhole:
On the ota .15 bcok serial prime. Still working great other than the YouTube app is hosed again. I should also reiterate and stress the importance of doing a factory reset. It seems to make the prime much more stable. So far so good. Still not thrilled about paying all this money to beta test for asus.
[Asus  Eee Pad Transformer Prime] vittogn:
In my experince full wipe is not needed. I gained stability on .15 with no reset.

I also noticed how Android is weak in isolating bad apps: a simple game caused 3 reboots. Uninstalled and stable again. If u can not establish which app is the bad one, I agree that full reset could be helpfull.
[Asus  Eee Pad Transformer Prime] surroundedbytrees:
grr Asus

Having random lockups and reboots with my unit here. Frustrated that ASUS seems to have not prepared for the device adequately. Seriously ASUS had one of the few successful 1st gen HC tablets with the original TF, it's not unreasonable to expect that they took some knowledge from that product and support with the Prime.

Called Support (what a waste of time) even though I told the Rep that I had a Prime after 20 mins he came back and started to issue a RMA for my original TF not the just purchased one. Further for most of the day the Asus support site has been down (i'm looking for some drivers for my desktop MB) and yet the official ASUS Twittter page says nothing about the outage........Come on ASUS you are fast loosing the respect that you've earned to being a responsive customer focused company......

Add me to the growing list of users affected by what is fast appearing as a poorly tested device. Ser# BCOKAS089570
[Asus  Eee Pad Transformer Prime] Lordmidas:
So I also am having trouble with my TF201 recently got it on the 13th of january last night I got a firmware update the 9.4.2.11 one and ever since then it has been constant rebooting with the occasionaly sound card fail where it would let out a high pitched whine while it was frozen and going to reboot. I noticed the horizontal lines going arcorss the screen when ever it froze before a reboot. I have been attempting to solve this problem on my own and have found only 3 consistancys after trying 2 factory resets

1. Every single reboot was basically random it would happen when ever even when I was seting the thing back up after a factory reset it rebooted itself

2. When I finally got in long enough to get to the settings I turned off the GPS and that has seemed to prolong the amount of time it lasts before each freeze

3. It also seemed to last longer while plugged into an outlet

Asus-I was amazed with the TF201 at first but now it is nearly unusable and im willing to wait because all I want is my AMAZING tablet that it was when I unpackaged it!
[Asus  Eee Pad Transformer Prime] HOFFERN342:
Does anyone have an ETA on the update for people with WW-devices (worldwide)? Since this update seems like is only for the US-market.. which is not all of us, like my tablet which is from the UK.

Gary Key, could you please tell us (when giving updated information about rolling out updates etc.), if it is meant for the US market only, and when you estimate that people from other countries will have theirs? :)

Thank you for caring about your buyers Asus, too bad there was some seriously hardcore bugs on the tablets on release.. seems like the ICS update was a bit rushed. I am sure you will correct it with fixes as quickly as you humanly can! :)

Edit: Oh, and the reason I ask for more clear information is that it is very frustrating reading about all the people from the US installing updates, when I cannot even see it in my updating field.
[Asus  Eee Pad Transformer Prime] ddelong22:
The newest Firmware Update did wonders for my TF201. The only thing that seems spotty still is the GPS for now. There has only been one instance when the tablet rebooted itself, but it was nothing major and anything that I needed saved on the device I do often anyway (call it a nervous habit to save and save my work often). Thank you ASUS for all your hard work. Can't wait to see what comes out in the future.
[Asus  Eee Pad Transformer Prime] cmario89:
Thanks for the support Gary Key. Wanted to leave feedback I updated to the new firmware and it seems to be behaving better but twice while watching videos in youtube it has locked up and started to shreek and i would need to do a hard reset.just trying to give you something to work with.
[Asus  Eee Pad Transformer Prime] slugbug2010:
Hmm - no update for me yet. I've checked several times, too. AH well, it'll show up eventually :)
[Asus  Eee Pad Transformer Prime] Csopi:
i also have the random rebbot and the flickering corrupted screen issue. But no update for me eighter. I hope you will roll it out world wide quicklz as possible.
[Asus  Eee Pad Transformer Prime] sigop215:
I have the same problem post ICS upgrade

Hi, I did the ICS upgrade couple days ago on my Transformer tablet and now I am having the same problems....horizontal lines, screen flicking and freezing. I contacted ASUS today and he told me to fill out an RMA form online to return my tablet. Prior to fill out the RMA I did some research on the internet and come up to this post, so if there is an update coming up to resolve these problems why ASUS never told me about this? Should I return my tablet or wait and try this patch?

I am from Canada and my tablet has WW sku, so does this update will fix my problems also?

Thanks
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Random reboot

Hello there,

I'm an owner of a TFP 64Go since 2 days now and I'm quite scared about what happen.

As soon as I got this wonderful magical device I started not doing what I usually do. That means I read for the first time the user guide and respect what was written. so I plugged the tablet on the power plug and waited the whole night before starting the system on the next morning (That was really hard). Then after the first initial configuration steps the tablet started and the popup new firmware appeared. Too excited I clicked on install ICS. Then the drama.

Since then I'm experiencing random reboot every 5 to 10 minutes, sometimes even less than 5 minutes.

So since I got that tablet it's completely useless...

After reading those 13 pages of post I understand that ASUS is right now trying to fix this issue.

But here is the point. I did not only bought this tablet for the fun even if I'm a big fan of technology and a very big fan of ASUS. But I was expecting to work with that device and I payed a lot for. If I can accept being stuck with some bug I can hardly accept not being able to use at all a device about 600$.

I'm french (this will explain some of the mistakes in my english writing) and usually as a good french I would throw this tablet at the face of a salesman and ask for reimbursement or even worse. But I really want this tablet to work and even if I have an RMA number I doubt this can help me so I'm going to wait a week to see what happen.

But I was wondering one thing. Is there actually a way to go back to the first firmware installed on this device (gingerbread) when it came to my home??? So at least I could do something with it instead of watching it rebooting every time?

And last : ASUS please give guidance to your support so they can at least explain to your customer what happens cause If I didn't know xda before and had the idea to look at their fabulous forum I would never have known about this issue and basically send the tablet back and got the same issue as soon as it came back from RMA. This is a dangerous communication error from you.

Anyway thanks xda you are of a great help as usual.
[Asus  Eee Pad Transformer Prime] Spaz007:
Just updated my Prime to the .11 update and it bricked it. Will not boot into Android... I'm taking this back tomorrow. I will not be getting another....

---------------------------------------------------------

WTH... After 30 some reboots (Not joking I was freaking out) I plugged the Prime into the charging and did one more reboot and it worked. I was getting ready to rebox it. I'm not sure if it was just by chance or luck but plugging it in fix it some how.

------------------------------

Nevermind It locked up in the OS and now I can't get back into Android..... Back to reboxing
[Asus  Eee Pad Transformer Prime] PrimeTimeBro:
You were one of the Asus apologists too weren't you? defending them and giving people complaining a hard time?
[Asus  Eee Pad Transformer Prime] Spaz007:
No I wasn't... I been pissed for the whole week I had this thing. For the first time I'm glad I done with this.
[Asus  Eee Pad Transformer Prime] PrimeTimeBro:
Yeah it's crap just wait around for the next best thing it won't be long :)
[Asus  Eee Pad Transformer Prime] cotr:
You essentially have three choices:

1) wait for the next update that is specifically focused on the rebooting issues.

2) RMA the damn thing. Please keep in mind that the allocation process takes some time since the supply chain is not at 100% yet. You might have to wait some time. I personally have done the Expedited process which involves them sending you a replacement and then you sending in your busted one (this requires a valid CC).

3) return and wait for the next best thing. This is a fully subjective choice.

Once again, this update (1/18/12 based one) is NOT for the reboot, but for GPS. I, personally, am experiencing more reboots with this newest update.
[Asus  Eee Pad Transformer Prime] wally44:
Since updating to ICS, my prime gets a corrupt screen about once a day, usually on the gmail app. Also some buttons seem to not respond. The only solution seems to be to do a reboot. I don't know if this is related to the problems described here.
[Asus  Eee Pad Transformer Prime] xvsacme:
This seems promising...

I'm helping to test 9.4.2.11.1 build (note: this is not the .11 OTA, but the .11.1 beta zip from ASUS). Since installing it, I have been treating the tablet as if nothing was ever wrong - that is, I'm not being "careful" with settings or avoiding any programs - I'm going "all in" as we used to say in the other thread.

So far I've been using the tablet non-stop for just over two hours. In that time I've tried a multitude of activities: watching youtube/netflix, browsing the web, posting to Google+, changing live wallpapers, playing games, and purposefully rebooting the tablet several consecutive times just to see if it will freeze on boot.

So far, I can't get the thing to lock up at all, let alone reboot itself.

Official disclaimer: It is too early to tell if this is a lasting fix, but with how bad my Prime's problems were (and now aren't), I felt it was worth reporting. Only time will tell if this sticks. I'll be submitting my preliminary results to the dev who sent this to me shortly, but since I see a lot of folks reaching their wits' end, I wanted to put something positive out there. :)
[Asus  Eee Pad Transformer Prime] Spaz007:
Do you still have issues locking on the boot loader? I have it worse... to the point I thought it was bricked. Since I got back into Android I haven't had any lockups but its only been 23 min
[Asus  Eee Pad Transformer Prime] slugbug2010:
I'm on the '.9 version and have yet to get the update (I'm US, too). I've tried to get it and it says nothing available.

Do I need to revert back to '.7? I can't figure out why I don't have the update.
[Asus  Eee Pad Transformer Prime] xvsacme:
My plan was to give it a whole 24 hours of use before attempting a Factory Reset - a full resolution of the problem should include not getting the Red Dead Android, so I definitely plan to test that.

---------- Post added at 09:44 PM ---------- Previous post was at 09:36 PM ----------

When I was on .9, I could not get it to see any updates either. It might be something to do with the fact that that build is not in the officially released upgrade path.
[Asus  Eee Pad Transformer Prime] Spaz007:
Using .11.1 seems to be stable while using the TP but as soon as I turn off the screen it now locks up instantly. That is the opposite of the original issue. I could run forever with the screen off on .7 or .9.
[Asus  Eee Pad Transformer Prime] jaykayenn:
It's been a week since my last visit to ASUS Service, still no followup. The helpline is completely disinterested, insisting I have to take it up in person at the service center.

I'm giving them another 24hrs before I escalate this.
[Asus  Eee Pad Transformer Prime] cursebreaker:
Looks like everyone's problems are solved? This topic seem to quite dead...