yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy S II SGH-T989] dnguyen1988:
Just got my white one today and the screen looks a lot better than the titanium one I had. Definitely happy I did the swap. Thanks again op
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Just got mine, anyone else have a delay, or no response when you click the power button to unlock the screen? Going to factory reset again.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Remember that app that was linked to the home button with 2.35 when the phone first came out? It goes away with update to 2.3.6. Or root and install custom ROM.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
gotcha, I just factory reset, works great!!! :)
[T-Mobile Samsung Galaxy S II SGH-T989] AJ7677:
I tested the GPS on my 4G Slide and the S2. Thr S2 was dead on accurate. Best I have seen.
[T-Mobile Samsung Galaxy S II SGH-T989] chrischoi:
Everyone with the white one happy with the screens? Any lines / blobs like from the previous models?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Haven't done the test yet, but wow...the screen looks better to me..
[T-Mobile Samsung Galaxy S II SGH-T989] :
My titanium had minimal blobs, that I had to squint to see. This one I would say is similar or slightly better. Even if they were bad, I don't use it at that low brightness. Love the phone.
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
lol the last couple pages were fun to read, i was like wait are we seriously complaining about not getting headphones?? WE just got a BRAND NEW SNOW WHITE with charger, Battery, and cable! and we get to keep the black backcover lol.

But yeah ever since the second batch of galaxy s2's came out, they took out the earphones.. they even changed the inside of the box a little.

But I would like to tell you guys I probably got like one of the last available white ones as mine is dated 1/11/12. SICK
[T-Mobile Samsung Galaxy S II SGH-T989] seanyuan62:
Does anyone want to swap their white GSII for my black one? I can pay for any fees that you had to pay to swap with Tmobile or just the difference in phone prices. Such a shame I missed out on this while it was working...haha just pm me!
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
Put me on the list as well. Keep in mind my screen is fine with my current phone. I would like to swap for a white one that also has good screen with no lines as well.
[T-Mobile Samsung Galaxy S II SGH-T989] horatiob:
EVERYONE!!! Just another heads up. The back cover for the white will get stained over time from dirt and oil from your hands. It will turn to a brownish coffee/dirty color. Please wipe it with cottonfabric/papertowel and alcohol. Then use your black back cover till you find some other way to protect the color. The SnoWhite is way too pretty to mess up.

If I helped you in any way... hit the Thanks Button ;-)
[T-Mobile Samsung Galaxy S II SGH-T989] apicia:
Just what I was thinking. I used a screen protector type cover (softer) on the back of my Vibrant and it held up and also kept it from sliding out of your lap.

What can we use to protect the back cover. It is glossy and pretty!
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Go to the mall and get Ghost Armor clear put on it. That what I am going to do.
[T-Mobile Samsung Galaxy S II SGH-T989] ugotproblemz:
quick question, how did everyone return their phone to stock and unroot?? ive been looking and the only method is Zedomax's unroot rom (http://xdaforums.com/showthread.php?t=1374868)

can somebody please shed some light on how they did theirs?
[T-Mobile Samsung Galaxy S II SGH-T989] :
In the general forum there are stickies. There also also three other threads on there to do that.
[T-Mobile Samsung Galaxy S II SGH-T989] xorudyxo:
-_-

What if its passed the 14 days? my first phone was a dud also, it died and would not turn on for ANYTHING.. now I have a worse screen and my 4g speeds is to 0.01- 0.06 What could I do to go back and get a white one, I am rooted but I can just go back to stock through ODIN
[T-Mobile Samsung Galaxy S II SGH-T989] tdizzle404:
You can get a new replacement if you go to the store.I doubt you get a white one . They will replace it with the version you bought. The only reason people that bought black ones got white ones at the time is cause they were out of stock.
[T-Mobile Samsung Galaxy S II SGH-T989] hamr1:
Amen to that one my brother from a different mother!
[T-Mobile Samsung Galaxy S II SGH-T989] jdaclutch:
Is the black one still in stock? I'm hoping to get a white replacement.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Last someonebposted they had then baxk ib stock. You can always call or chat with then too see.
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
The black is in stock my man. Just got of the phone with Tmobile customer service and the technicians. They are not exchanging our phones for white anymore. These guys got very lucky and caught Tmobile at a good time.

The tech recommends I contact Samsung directly if I want a color change
[T-Mobile Samsung Galaxy S II SGH-T989] AJ7677:
I ordered a white replacement and got a white one. i know they are both instock via their website.
[T-Mobile Samsung Galaxy S II SGH-T989] seanyuan62:
Did you have to pay extra?
[T-Mobile Samsung Galaxy S II SGH-T989] tdizzle404:
And you had a black one first?

And when you say order,from where?
[T-Mobile Samsung Galaxy S II SGH-T989] DannyB513:
Maybe T-Mo will run a sale again. I bought my white one in December for only $99.99. It was get it or pay $199.99 for the black one. Wasn't too sure about it at first but I love it now and I am so glad my phone doesn't look like everyone elses.
[T-Mobile Samsung Galaxy S II SGH-T989] apicia:
I don't like the white now that I have it. The "faux" chrome coating on exterior trim is weaker than the black version. Will wear faster and chips off easier. The LED lights bleed through the white with BLN notification or any other time the LEDs are on.

The screen quality is better on the newer build, but I am not a fan of the white.

I think a black one with a newer build date.
[T-Mobile Samsung Galaxy S II SGH-T989] ugotproblemz:
Well the light on the bottom button bleeds because of the fact that the color itself is white, which allows light to pass thru easier then the black...and you mean the side metal piece?!
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
let me know if you're interested in a trade...I have an October phone with a good screen and carbon fiber ghost armor case. Mint condition...

http://xdaforums.com/showthread.php?t=1318032&page=14

mine is at the top
[T-Mobile Samsung Galaxy S II SGH-T989] avarize:
White will be here tomorrow :-D I've had a long wait as it had to first be shipped to the primary account holder's address 1500 miles away. Then had to wait for them to ship it off to me :-P

Yay
[T-Mobile Samsung Galaxy S II SGH-T989] apicia:
I would, but the screen quality is top notch. I will live with the LED bleeding and weaker coating on chrome trim. Thanks for the offer. They could fix the LED bleed by matbe putting reflective chrome inside to block the light.

A new release black t989 is still the best, IMO.
[T-Mobile Samsung Galaxy S II SGH-T989] babexdragon:
do you have to have the handset protection plan to do this if you're outside the 14 days?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Good questions...heres another...what if I have a small crack in the frame? That would suck if I couldn't, bummer I can't trade with someone.
[T-Mobile Samsung Galaxy S II SGH-T989] Watcher64:
They told me that the phone has a "One Year" warranty , from the date of purchase ...

They also said IF they found any damage that would be considered "excessive" I could be charged $120 ..

They do check the IMEI to make sure it is the one you purchased ....
[T-Mobile Samsung Galaxy S II SGH-T989] ugotproblemz:
what's considered as excessive damage ?? i dropped on phone once and only have minor chips on my side chrome bands....

and i simply call them and ask them to do a warranty exchange because of the line and blog issue??

Thanks in advance!
[T-Mobile Samsung Galaxy S II SGH-T989] :
Okay some clarification. Scratches and small dents are okay. They are looking for pieces missing, buttons missing, cracked screens, water damage. if they find any of this it voids the warranty and you are chrage put of warranty fee. As you can see from my screen shot a few posts ago I chatted with someone online. Got my exchange in 10 minutes. Itll be here tomorrow. They told me black was not avaulable and if I was okay with white. They processed it as alternate exchange white kit. Itll be a new phone. I got chraged 5$ becuase I have insurance . I beleive its more if you dont have insurance. I also believe you dont get next day for free without insurance. With insurance .ext day is waived.
[T-Mobile Samsung Galaxy S II SGH-T989] JFigure:
just wanted to confirm that this is still good as of 4pm EST.
[T-Mobile Samsung Galaxy S II SGH-T989] thecalip:
What about those of US on prepaid?

Can we walk in and get an exchange?

Can someone also recommend reason to exchange the phone?
[T-Mobile Samsung Galaxy S II SGH-T989] JFigure:
Prepaid doesn't get warranty through t-mo, you have to go through Samsung IIRC.

There are no walk in exchanges, all are done through mail. No stores stock the white either.
[T-Mobile Samsung Galaxy S II SGH-T989] thecalip:
That sux then.

What if I find a find with t-mo contract and give him my phone. can he do the warranty?
[T-Mobile Samsung Galaxy S II SGH-T989] JFigure:
No, the IMEI has to match the one on the account.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Customer Service is telling me that since I have a very small crack on the metal trim it voids the manufacturer's warranty. Did anyone else have this issue?
[T-Mobile Samsung Galaxy S II SGH-T989] JFigure:
That shouldn't be the case.

Only a screen crack or water damage will void it. 99% of the time bezels or outer casings are nicked and have to be replaced before returning to refurb anyway.
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
my white S2 is on the way :) i guess if they dont send a white back cover with it ill just order one on ebay :p
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
On a chat right now, been waiting for 5 minutes while he checks in to it.
[T-Mobile Samsung Galaxy S II SGH-T989] :
O asked about back cover. They said its a new kit. Comes qith pone, battery, back covert and wall charger. Just no USB.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Hope it works out. What did you tell them was the problem?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
line and splotches. what did you say?
[T-Mobile Samsung Galaxy S II SGH-T989] :
I posted a few pages back. I was messing with skyrocket modem. Messed my base band up? Soit'll switch from saying e to no si'm card installed. Happened just the other night. I switched to kl1 modem again and restored everything but no go.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Okay the rep just told me that he would do it for me but can't verify that it would be a white one or a new white one. How were you able to verify with the rep that it would be a white one? What dept did you guys talk to or when you started the change what options did you mark?
[T-Mobile Samsung Galaxy S II SGH-T989] :
i spoke with a chat rep. He didnt say that it would be a new per se, but any time ive received alternate kits from tmo they send a new phone in a new box. I can verify tomorrow when it comes in the mail. Thats awesome he was able to do. He said the kit included the phone the battery back cover and wall charger. He told me right away that it would be white since they did not have any black. I just spoke to CSR . I chose phone and equipment>warranty exchange from tmobile.com.
[T-Mobile Samsung Galaxy S II SGH-T989] dragonfire665:
man it will be sweet if i could do this. I have the black one, bought it 12/21/12 and i want the white badly. I have insurance but is running great.
[T-Mobile Samsung Galaxy S II SGH-T989] 850Mda:
I'm on my second black one, this morning this one powered off by itself like my last one did. maybe grounds for getting a white one?
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
Unfortunately not. The only way you can get a different phone is after 3 defective phones. But that's not saying it will be a white galaxy s2.. The reps have no control over what the alternate phone is, they just click a button and it tells them what they can give you.

Sent from my Samsung Galaxy SII White Edition
[T-Mobile Samsung Galaxy S II SGH-T989] horatiob:
just when you thought this thread was dead...

here goes another way to protect your SnoWhite
[T-Mobile Samsung Galaxy S II SGH-T989] iLeopard:
Juggernaut and bullets kernel by any chance?
[T-Mobile Samsung Galaxy S II SGH-T989] apicia:
Juggs has been falling apart lately. Use Ginger 2.1, best ROM I have used for this phone.
[T-Mobile Samsung Galaxy S II SGH-T989] streinjer:
Lookin good! Just ordered the white carbon fiber..so excited to rock it yet not SO excited to put it.lol

Get to flashing or die trying.
[T-Mobile Samsung Galaxy S II SGH-T989] iLeopard:
I said that because I used to run that setup but all the random reboots got on my nerves. After I flashed darksides kernel everything has been much smoother and the reboots are gone
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
Wow that guys lucky...he has two galaxy s2 phones! How's the screen on the white one?
[T-Mobile Samsung Galaxy S II SGH-T989] cashyftw:
I think I have an idea.. I told the tmobile rep I had 3 replacement phones which she believed, which makes me think that the system has no idea about replacements. I asked her was I getting a white gs2, she then asked me do I have the white one, which I got scared an said no lol, so maybe you can just lie, and get the white one.
[T-Mobile Samsung Galaxy S II SGH-T989] :
No sorry but you cant lie. Their system shows imei of the current or last phone used by your sim card. If the reps investigates thoroughly enough they can see a history of exchanges. That is how they can check if you returned one to the factory after rceiving your exchange. They rep you probably spoke to probably didnt even look in the device history. If you lie when they go to process the system will pop up automatically which phone to send out. The exchange system also verifies the imei of then phone you want to exchange to verify that you can actually process it. They can see more than you think, just not if you are rooted. Insurance uses similar systems. The reps may be dumb at times , but the system is not. Only a supervisor or coach can override imei in exchange program and that is only under certain special circumstances. They are just going to have to run out of titanium stock before this trick occurs again.

Message relayed from the dark side.
[T-Mobile Samsung Galaxy S II SGH-T989] ugotproblemz:
btw the white carbon Ghost armor gets dirty pretty quick, mines got dirty within 2 and a half weeks. but i guess you can always go back and replace it? lols life time warranty ftw? haha

but it does look pretty slick white on white...i have gunmetal grey on atm, looks "eh" contaminating my snowhite =/
[T-Mobile Samsung Galaxy S II SGH-T989] horatiob:
This white carbon fiber I'm using gets dirty too... but i just wipe it with a piece of wet paper towel and it's back to normal. No matter how dirty it gets... just wipe and it's back to normal. I think I might start offering it as a local service... I even put to the carbon fiber on my wife's laptop... man that thang looks niiiice... I'll show pics if you want but I don't wanna get yelled at being as though it's a desktop class mobile device. but who know, maybe we'll be featuring laptops on here soon. With Windows stepping into ARM/SmartPhone market and Intel stepping into Android/SmartPhone/Desktop Market... XDA is gonna get a little crazy.

If you wanna see the pic of the laptop let me know....
[T-Mobile Samsung Galaxy S II SGH-T989] cashyftw:
Your a very smart man, a friend at tmobile told me the exact same thing
[T-Mobile Samsung Galaxy S II SGH-T989] ugotproblemz:
Well the cleaning was effective for me to a certain point then not matter how hard i scrub it won't become clean. What did you use to clean anyways???

And sorry for the off topic >.<
[T-Mobile Samsung Galaxy S II SGH-T989] rlowens44:
Why would you want a white one?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Your joking, right?
[T-Mobile Samsung Galaxy S II SGH-T989] 850Mda:
Nope, i'm all stock.
[T-Mobile Samsung Galaxy S II SGH-T989] :
I used to work for their csr call center. I got tons of tech support and exchange calls. Plus ive done alot of exchanges and replacements over the years.

Message relayed from the dark side.
[T-Mobile Samsung Galaxy S II SGH-T989] YourAntic:
Very true I was on the phone with a rep yesterday because of many issues & am being sent a phone without a battery or back :/ wtF just bought this thing a month ago
[T-Mobile Samsung Galaxy S II SGH-T989] :
You sir are getting a refurb. That is what yoy get when you get a refurb feom tmo. They only send you the handset. That is why they have you keep accessories and battery. As stated previoualy there are only certain circunatances youd get a new phone in a new box.

Message relayed from the dark side.
[T-Mobile Samsung Galaxy S II SGH-T989] :
dont know if anyone has mentioned or not but theres a thread on here with a link to buy the stuff to make your black gs2 white. i think its great because you can test drive it being white and if you dont like guess what....just pull it off ;)

http://xdaforums.com/showthread.php?t=1489133
[T-Mobile Samsung Galaxy S II SGH-T989] Duece2020:
White

Just called in today and getting a white one delivered have to send my black one back
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
Called who? Can you share more details on how it all happened?
[T-Mobile Samsung Galaxy S II SGH-T989] Rushing:
Haha I went for a white one to start with and it is a white beauty powerful and free
[T-Mobile Samsung Galaxy S II SGH-T989] iloveandroid16:
Just ordered mine ;)
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
Well for me all i did was call and did a exchange because my phone was starting to overheat *cough cough :P* and then i got a confirmation email and text message. I didnt ask for a white one but when I went to click my Order status it says "Samsung Galaxy S2 - White":cool:

Normally when i do a exchange it says GALAXY S2 TITANIUM WARR EXCH or something similar but this time it says "Galaxy S2 - White"

Im not sure if it will be a brand new phone in box or in the normal warrenty exchange box. I just hope it comes with a white battery cover if not i just tmobile back and have them send me one
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Awesome, I just started a chat again with another rep but chose the options you gave me. I will fill you in when I hear back in a few minutes.
[T-Mobile Samsung Galaxy S II SGH-T989] :
What!? I thought you just spoke to someone that could do it for you. They could not tell from their system if it was white. It should tell when what color it is? and what comes in it. Good Luck
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I was talking to a person from a different dept that could not see it. He notated it, and now I am talking to a person in the other dept and they can verify that it would be a new white one.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Okay, i just replied to your other post where you talked about not battery cover. it is included. Mine says white too. But in the documentation the rep was typing out to me they called it an Alternate Exchange- White Sgs 2 Kit. Kits are whole phones which include all the accessories and should be new. Another way you will know is they will tell you that you will just be getting the phone piece and to keep your battery cover. They will never send a new kit without a battery cover. :)Ill post pictures of my UPS package tomorrow.

---------- Post added at 03:49 PM ---------- Previous post was at 03:46 PM ----------

Thanks for the clarification ! :)
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Nice, thank you.

The only thing I am worried about is getting charged for the fee for the small crack in the casing and they tell me that they can't verify it.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Did the other rep who told you he would do it notate the account about the small crack? How small is it? Can you post pics? Normally they shouldntc care unless you send a phone in a baggy that is not identifiable. lol. Or pieces are missing. :)
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
Pics coming tomorrow to as well, fingers crossed!!
[T-Mobile Samsung Galaxy S II SGH-T989] :
Me too. I <3 tmo. Lol
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I can't because it has the ghost armor on. But on the bottom left corner it has a crack that goes across the metal trim from front to the back.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Oh. Like hairline or pencil lead thick? dont qoute me, but that shouldnt matter.
[T-Mobile Samsung Galaxy S II SGH-T989] Kid Poker:
Still working as of January 18, 2012, 7:05pm EST. They filed the claim and I told them that I had walked into a T-Mobile store and they said they ran out of Black SGS2, and the rep said yes I will be getting a brand new White SGS2
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Hair line for sure.

---------- Post added at 04:07 PM ---------- Previous post was at 04:06 PM ----------

But you are still in your 14/20 days, right?
[T-Mobile Samsung Galaxy S II SGH-T989] :
Nope. I got mine the second week a month after it came out. I used the amaze for 13 days before returning it for this o.e.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
So they should not charge me for a hair line right?
[T-Mobile Samsung Galaxy S II SGH-T989] :
I was just thinking, if quality team will notice a burst of sgs2 s getting exchanged in a short period of time.
[T-Mobile Samsung Galaxy S II SGH-T989] :
I want to say no but where did that rep go?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
LOL, still got him on the chat...
[T-Mobile Samsung Galaxy S II SGH-T989] :
Lol. My chat took me literally like 10 mins. I wasnt going to tell him I was playong with modems but he didnt even start the troubleshooting process. Kist okay. Here is your phone. Accept the terms and end chat. Ha.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I just don't want to get charged for $130 for a deductible for a hairline crack. Fight it with this rep right now.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Yeah. Is he not letting it go through?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
He will do it, but can't garentee I won't get charged for the crack. I don't want to get charge $130 for a hairline crack
[T-Mobile Samsung Galaxy S II SGH-T989] :
Go with your I.stincts. Is it going to ve the first thing theyll see? Meaning, is it obvious or you can only tell if you feel for it or the right lighting.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
If you look at it in the light, then you can see it. This is a tough call.
[T-Mobile Samsung Galaxy S II SGH-T989] :
what did you end up doing?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I had him notate the account. I am going to try and reach out to my friend and see if there is anything he can do as far as a credit if in the case they do put a fee on my account. He works for TMO corporate. Kind of bummed, alwell I guess.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Sucks. Well you went with your gut. I would hate to get chraged for something so small. Plus I would be sleeping outside when my wife found the bill. Lol.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Just talked to my TMO inside guy and he said I should not get charged. He has seen worse cases go throw would not charge.
[T-Mobile Samsung Galaxy S II SGH-T989] :
So you going to try again? Thats nothing.
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
I had a dent or two on my first s2 I exchanged I didnt get charged. The dents were on the chrome strip