yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
sorry i was typing from my phone, the metal is not as shinny and glossy as the black galaxy s2 its more of a "frosted" look to it.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Thanks dude, I will hit the mall when I get it and see if they can put the clear one on.

Oh, hmmmm....from looking at it, does it look better than the black one?
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
Yes alot better :)
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Awesome!!! Excited to get mine
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
Mine was processed this morning with overnight shipping, they said it will be here tomorrow but I still haven't received the shipping confirmation..

I don't know what to do if it does come tomorrow. We have sub zero temperatures here, and the UPS truck usually gets here a few hours before I get home from work. I don't know if it is bad for the phone to be in that cold of temperature for that long.
[T-Mobile Samsung Galaxy S II SGH-T989] jonb39:
Keep in mind this will only work as long as the black one is out of stock and different parts of the country are serviced by different warehouses.
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
Well so far nobody has had it fail on them, and I really doubt we're all in the same part of the country. Just saying.
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
I REALLY hope this is still going tomorrow :( don't want to go thru all of this just to end up with another black one...
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I didn't get the confirmation number either, log in to your T-Mobile site and when you do on the right hand side it should should the "warranty: shipped"...click on it and it will take you to the page with the confirmation number and info
[T-Mobile Samsung Galaxy S II SGH-T989] Kid Poker:
Well if this is the T-Mobile T989, then I'm guessing it's ONLY for the USA, not the other half of the world

---------- Post added at 11:21 PM ---------- Previous post was at 11:20 PM ----------

After I got off the phone with them, my account was updated. I received the email from them this afternoon so it should be fine
[T-Mobile Samsung Galaxy S II SGH-T989] AJ7677:
$5 only for insurance carriers, other wise you have to be within your first year of purchase and it is $20.
[T-Mobile Samsung Galaxy S II SGH-T989] meechieervin:
hows the GPS on the white ones
[T-Mobile Samsung Galaxy S II SGH-T989] apicia:
Where can I find the stock ROM and other components needed to return to stock before returning? I found the return to stock thread, but that was for 2.3.5.

Edit, found the modem. Now need to find the stock ROM and Recovery.

http://rootzwiki.com/topic/15729-return-to-stock-236-before-returning-phone-using-odin/
[T-Mobile Samsung Galaxy S II SGH-T989] :
So I finally got mine. Crazy story. I waited for the UPS all day. Then I had to go to my lab. Kept checking my phone throughout the class and still hadn't been delivered. Is almost five and my wife was going to pick me up from class. We drive right by the UPS truck a its leaving out place. I get home and call them and have to go pick it up. I haven't opened the package yet because it was my birthday and my wife was starting to get annoyed about me talking about my phone. I'll take some picks later tonight.
[T-Mobile Samsung Galaxy S II SGH-T989] shreddintyres:
It's all dandy that the phone is white now, my main question is this, it sounds like the screen issue has been resolved, but what abt the build number n all that is it still rootable, whats the difference aside from the color of the hardware
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Thats crazy, my wife got alittle upset too. Take good pics.
[T-Mobile Samsung Galaxy S II SGH-T989] dave2metz:
Do you really need to go back to stock? And the counter thing for roms you have flashed, do they really check all that stuff? My White gs2 is on its way. Thanks for the help in advance...
[T-Mobile Samsung Galaxy S II SGH-T989] Djapatos:
probably yea

Cause if they find out u didn't u ll penalized, so me I going on stock 2.3.5 i don't really care about 2.3.6. So imma just flash the stock 2.3.5, the recovery and kernel. All through odin
[T-Mobile Samsung Galaxy S II SGH-T989] evohog:
Samsung isn't locked down so firmware does not matter. Unlike every other manufacturer there are no tricks or hacks needed to root the gs2.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Here are just some pics I took with my black one. I don't know if you other guys with white ones noticed this but I couldn't get a good picture. If you look on the toP, right on the Bezel above the FCC there is a small sticker that reads Qualcomm 4g On my black on it says Qualcomm hspa 3g. What is that all about? Also I got black accessories. I don't really care. Just comparing. The bacI definitely feels less glossy and slippery. I can actually confidently hold it naked without a case and not feel like it's covered in grease. It's somewhat sticky and easy to grip compared to my titanium phone. Loving the white. Haven't tested for vertical line issue but I just don't care. Lol.
[T-Mobile Samsung Galaxy S II SGH-T989] Styles91:
T-Mobile Retail Sales Rep Here

I work for T-Mobile and myself and 3 coworkers all did warranty exchanges on our black S2 yesterday and received our brand new white ones today. The employees use and abuse the warranty exchange system. It is very real and with the insurance it only cost $5 for the overnight shipping. Without insurance it is $20 and takes about 5 days to get there.

When I got my original S2, I did an exchange on my Vibrant at the time for a brand new in the box My Touch 4G Slide. I was able to sell that for $350 cash on craigslist. I would have been lucky to get a bill for my used 3g Vibrant.

---------- Post added at 04:03 AM ---------- Previous post was at 03:39 AM ----------

With the knowledged we are privaledged to get on XDA, might as well be safer than sorry.
[T-Mobile Samsung Galaxy S II SGH-T989] dnguyen1988:
They're sending me a white one! Should be here Monday :) I did the exchange through chat. For everyone with the white s2 do y'all still have the lines and blobs?
[T-Mobile Samsung Galaxy S II SGH-T989] :
mine has a build date of 12/22and the blobs are very minimal and there is just emerging vertical line on one side. It's little better thant titanium. It's the same screen so don't expect much difference.
[T-Mobile Samsung Galaxy S II SGH-T989] hyl4me:
Is there anyone getting $20 processing fee waive w/o insurance?
[T-Mobile Samsung Galaxy S II SGH-T989] immunityx:
My box date is 12/22/11 too
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
Wow this thread has blown up in a couple days lol, Well I've been using the white gs2 for about a week, but the display is almost the same, still have lines and blobs, idk why someone claim there wasn't any. It might be a bit less, but thats all. The white definitely looks sexier, it might be because of the platinum color bezel compared to gunmetal, but white definitely stands out. It's like saying "hey look at my giant white phone and my huge screen *****es."

One annoyance though. The led bleeds, unlike the black one where they have sharp led lights for the softkey... the white one... about a 1cm circumference glow around the led soft keys. I also just now noticed that my home LED is a whiter white than the other 3 -_-.
[T-Mobile Samsung Galaxy S II SGH-T989] evohog:
I saw that capacitive light bleeding my friends skyrocket, I don't think it's that big a deal but it is a little annoying. I'm waiting on ups right now;) I'm on vacation so they're delivering it to my hotel, patience is not one of my strong points.
[T-Mobile Samsung Galaxy S II SGH-T989] a12m4nd0:
I can confirm this still works as of 1pm EST today. Just finished speaking with customer care.
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
yep, its not horrible at all, but i mean when you're at a place with low lighting. your phone kind of glows lol, but thats just another way of saying, "Look at my huge white phone *****es with leds beaming out!"

BTW i had my titanium one laying around that I was planning to sell because of the horrible lines on it (worst that i have seen). But did the chat, told them about it, was able to get it exchange for a FULL WHITE KIT in about 15 mins. too bad i didn't do it yesterday so mine is coming on monday.

SO WHITE STILL ON as of 1/20/11 10AM PST

---------- Post added at 10:23 AM ---------- Previous post was at 10:12 AM ----------

for those who need help going back to stock, took me a couple minutes to find it. http://xdaforums.com/showpost.php?p=20293477&postcount=9
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
It seems like every time something is delivered via UPS that I don't care about, they are here super early. But when it's something I am anxiously awaiting, it takes FOREVER! Lol patience is not one of my strong points either.

There are 22 pages of people who took advantage of this deal, yet the OP only has 8 "thanks". I think he deserves more than that!
[T-Mobile Samsung Galaxy S II SGH-T989] Djapatos:
ups sucksssss

U know wat the funniest thing is... since 820AM it says out for delivery and now its 130 and it still not here. ups won't come till around 5. I ****in hate ups :mad:
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
lol so true, i'm planning to thank him when my phone arrives and nothing more than a $5 fee lol.. ehh eff it thank all his posts!

edit: just thanked him 5 times
[T-Mobile Samsung Galaxy S II SGH-T989] new ion?:
unfortunately, I doubt telus would let us get away with this. :(

also doubt they'd get a white one in the first place... i'd be all over that like a spidermonkey
[T-Mobile Samsung Galaxy S II SGH-T989] stereotripical:
Issues with my attempt to exchange

Been following this thread for a few days, and it seems that you guys are getting generally good results. I purchased my phone outright from my local T-Mobile store (and yes, it is corporate) about a week ago only to discover that I too have lines a spots all over the screen in certain lighting/dim backgrounds. Frustrated as hell, I decided to chat online to a CSR this afternoon about doing an exchange only to be informed that I must do my exchange in-store. I called the store and learned that they only have the titanium version of the phone and that I was the only one who seemed to have any screen issues.

Does this mean that I legitimately will be doing exchanges every other week until they get the white ones in stock or until I miraculously get a titanium phone with a working-as-advertised screen? This seems like a pipedream that could take months.

I have one week until my 14-day grace period is over. Anyone have any advice?
[T-Mobile Samsung Galaxy S II SGH-T989] Djapatos:
try chatting again

Try chatting again maybe they ll tell a different story

Good luck
[T-Mobile Samsung Galaxy S II SGH-T989] stereotripical:
I chatted again, and they told me that they "*cannot*" do any exchanges online that are still in the 14 day grace period (they allegedly must be done in-store).

I have a feeling that I will be "that guy that comes in here every two weeks to exchange his phone" until they give me either a white sgs2 or a titanium with milder/no screen faults.
[T-Mobile Samsung Galaxy S II SGH-T989] foreverloco:
Can anyone with their new white 1 check to see if it was made in China instead of Korea? I remember reading somewhere that Samsung was going to have the new gs2 made in china at a cheaper price so that might account for the led bleeding and it might make me think twice if its made from cheaper material.
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
Why don't you just return your phone and get a white one...
[T-Mobile Samsung Galaxy S II SGH-T989] stereotripical:
I'm thinking that's the way to go about it too. Thanks for the advice, and for the exchange information.
[T-Mobile Samsung Galaxy S II SGH-T989] :
Mine says made in China. The leds don't bother me. I set the timeout for the lowest so they only come on when pressed. Plus it could also be more significant because of the color of the surrounding casing . It probably flows the same with the black but is less noticeable because it's black.
[T-Mobile Samsung Galaxy S II SGH-T989] meechieervin:
could someone try the GPS on the white one I've been thru 2 black gs2 and the GPS on them ain't the greatest
[T-Mobile Samsung Galaxy S II SGH-T989] :
sorry but what makes you think that a color change is going to better. Just being honest. Mine locks in a few seconds and so did my black one. it can vary from phone to phone and location.
[T-Mobile Samsung Galaxy S II SGH-T989] meechieervin:
I seen one of the post on here saying something about the lines wasn't showing on the white version so I thought maybe they was using different parts
[T-Mobile Samsung Galaxy S II SGH-T989] cookie1203:
as funny as this whole thing is, i actually got to the point to writing the CEO of tmobile that my black one was defective and the white ones got better results...needless to say i got a "NO" several times. i just chatted with the guy in warranty exchange and my NEW WHITE T989 is on its way and should be here monday. as of 3 Central time it is still true! if you want a white one now is the time.
[T-Mobile Samsung Galaxy S II SGH-T989] mickeycobra04:
Thank you so much bro im in central time and was still wondering if it was up
[T-Mobile Samsung Galaxy S II SGH-T989] :
Mine has one small vertical line and small blobs.
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
I thought my titanium screen was perfect, but wow was I wrong! The white one I got today is a huge difference!

The only thing I notice is that when the screen dims before it blacks out, it gets a yellow tint. But when it's on, the whites are white and the blacks are black. No lines or spots that I have seen yet.
[T-Mobile Samsung Galaxy S II SGH-T989] :
:p) yeah the lines never bothered me , even in dim lighting. Have to say it's somewhat better. I love the white. It's awesome. Wonder what the warehouse is saying to all these "defective" phones coming in and whites going out all of a sudden.
[T-Mobile Samsung Galaxy S II SGH-T989] avarize:
Locks nearly instantly
[T-Mobile Samsung Galaxy S II SGH-T989] Beefvvl:
I went to a non corporate store yesteday around lunch time. The rep said their store can do whatever corporate can. I asked to do a warranty exchange and she said sure. Now I'm getting 2 new white ones coming today. I just told her I had the blobs when it's dim or low light setting. The rep also told me I just need to send the phone without the back cover or battery. I also noticed on the paper she printed out that I was charged $5 per phone but when I checked online to check on the shipping status that there was no charge for both phones.

Funny thing is I tried to flash my black one back to stock odexed KL1 and I noticed in recovery the power button doesn't work when trying to choose factory reset. So I tried flashing it again to a with UVKID and it would fail. Now my black one is bricked and won't turn on.....I hope UPS gets here soon with my white one....lol.

UPDATE:

Got my new sexy white just now. I'm loving it. Just didn't know the bezel was silver instead of white. Thinking of getting Ghost Armor.
[T-Mobile Samsung Galaxy S II SGH-T989] :
The charge shows up on your next bill. Lol bricked. Hope mine doesn't do that either when I return it to stock. Although I've done it a billion times it seems.
[T-Mobile Samsung Galaxy S II SGH-T989] infiltrata:
I just made an account so I could thank the OP:D

funny thing about the thanks button... it's not visible unless you hover around where it should be:confused:
[T-Mobile Samsung Galaxy S II SGH-T989] cshort0982:
Here is a question. I don't know if its been asked, but could I exchange this phone if I didn't buy it from T-Mobile? Got it off of Craigslist.
[T-Mobile Samsung Galaxy S II SGH-T989] unknown123456:
I've owned my T989 since October I believe. Am I still eligible for a swap? The reason being my screen also has the same issue with a lot of blob spots and lines. I notice this during game loading / netflix streaming / and other video loading plays. I did not purchase any insurance.
[T-Mobile Samsung Galaxy S II SGH-T989] Kid Poker:
I don't see why not, but you ahve to pay the $20 processing fee
[T-Mobile Samsung Galaxy S II SGH-T989] :
You have a one year warranty tI do exchanges. It's also extended with the insurance bundle. If you have the insurance they charge 5$ for the exchange.
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
Paid my bill this afternoon...currently chatting with rep now...wish me luck guys :)
[T-Mobile Samsung Galaxy S II SGH-T989] kharnage:
If I paid $20 for a warranty exchange not too long ago for my g2x and I bought this phone from Amazon can I get another warranty exchange with $5 or $20?
[T-Mobile Samsung Galaxy S II SGH-T989] Djapatos:
Probably... I bought mine at target and while during the exchange process he didnt even ask me where i bought it... So i think as long as u got insurance u should be good...

Idk try giving it a shot... Or maybe it was cause target is an authorized dealer... If thats the case it may not work... It wont hurt to try so just try :)
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
Looks like it might be over guys... tmobile is telling me they are going to send me a the titanium one instead... & it won't get here now until 1/31/2012 :(

currently trying to fight this with tmo as we speak...gone through 3 different reps so far.... :(
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
The way warranty usually works is that if its completely brand new, it registers your sim card regardless of where you got it. Warranty transfers when you switch sim cards within Family lines.

Sim cards are usually voided when

using another carrier (even simplemobile)

when reported lost or stolen, they are now blacklisting for stolen

I believe sim cards are also voided when another tmobile person uses it who isn't on your plan, this is what 2 reps told me.

HOWEVER! i have bought phones off CL that has the warranty still intact (lucky).

***TIP*** (this happened to me) When you don't have warranty anymore when talking to a rep, they will be like, they can't confirm the warranty.

If you have been REALLY COOL with the rep, make small talk in between waits or something... works best over phone obviously... sometimes the rep will push the exchange through...

SCENARIO: they will be like "that's odd the warranty is not verified... can i put you on hold while i look into this" (most likely talking to a supervisor), they would ask where you purchase it from and if you still have proof... I answered My cousin got it for me as a gift and I'm pretty sure he bought it new, I have the box and everything with it but no receipt.. my cousin is now out of state ETC ETC, im not exactly sure where he bought etc etc (just mention a family member got it for you as a gift brand new, you don't know anything else). Make sure you mentioned you got it recently but not too recent where they tell you to go back in store.

On the pauses, make up small talk, "thats weird, don't these phones usually come with 1 year factory warranty, how can it not have a warranty?"

rep went, "sometimes phones are bought overseas, or won at a raffle or something that don't have warranty"

reply, "yeah I don't know about that, it says T-mobile on it and everything, i can send you a picture of everything i have and the tmobile box it came with" (they're not gonna ask for the picture lol)

The reps will be like okay I have permission to push this phone through for exchange but it will only have 3 months (or 6 sometimes) warranty

GOT IT

OKAY now remember each rep is different, I went through 2 reps before getting this one. The first one definitely out of the country CSR, couldn't help me at all, very by the book type. 2nd one, was a douche who sounded like he hated his day... These are afternoon calls... I called again around 8pm, (has to be a west coast CSR lol). instantly, the guys voice is very upbeat and happy, I think he might have been gay too. Gotta love them gays and their friendly nature. But he felt more veteran-like, he would make comments like "yeah i just have to ask you a series of questions and run through some tests before processing the warranty, i know it takes a bit but its protocol"
[T-Mobile Samsung Galaxy S II SGH-T989] evohog:
Got mine today, have to say it's damn sexy, build date of 12/27. Any body get the return packaging in their shipment? All I got was the label.
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
WOW!!!! I went to the apartment office to see if the UPS guys showed up, and as I was walking out of the office I saw the UPS guy come down my street and slow down like he was going to turn in to the apartment. He was waiting for traffic to go by on the opposite direction and then after a while he game up and continued driving. I thought...."maybe he is going to turn around and come back", I waited for awhile and he never came back. And now I see that the post office site shows the status a hour later as

"Redmond, WA, United States	01/20/2012 4:03 P.M. Emergency conditions beyond UPS' control."

Talk about LAZY!!!!! What conditions, the road are perfect now.

Gosh... sorry everyone...have to vent....was so excited, now bummed.
[T-Mobile Samsung Galaxy S II SGH-T989] mickeycobra04:
just ordered mine like a couple hours ago and it says that i'm receiving the black one :( or is it in the e-mail they're supposed to send me?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
log in to you account online and click on the notification on the right hand box, it will display the item that is being sent to you.
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
what says you're receiving a black one? my email says white... if yours is titanium... that makes 2 people who are getting the titanium... looks like they are back ordered on both... one more confirmation should seal the deal.
[T-Mobile Samsung Galaxy S II SGH-T989] mickeycobra04:
damn i did get a black one :( this sucks i was looking forward to the white one
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Did you not ask for the white one? I did and they were able to see that it would be a white one.
[T-Mobile Samsung Galaxy S II SGH-T989] Teo032:
yeah you should have confirmed which phone you're getting, and at least try to request a white one. It never hurts to ask. You should have figured something was wrong....ish when they didn't say "we don't have the titanium available so you would be getting a white one is that a okay?"
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
I told my rep that I don't want to do the exchange unless I got the new white one. Once you get it I would chat with them again and tell them it also has screen issues or what not and see if they can give you the white one. From what it sound though, you are running out of time to get a white one.
[T-Mobile Samsung Galaxy S II SGH-T989] Towle:
anyone with the white one notice that when you turn your brightness all the way down your screen gets a yellow tint?
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
.....O.o..... interesting....I will check when I get mine tomorrow
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
I did this with three different reps tonight. Going to try one more time via chat right now. Each one told me they have to give me the model I have which its titanium and not the white and refused to listen to anything I had to say.

I even spoke with someone in the retention dept but got the same BS. This sucks. I don't want the black one. I'm going to try again...wish me luck
[T-Mobile Samsung Galaxy S II SGH-T989] DesignGrits:
Make sure when you start the chat to select "Phone and accessories"/"Warranty" as the options
[T-Mobile Samsung Galaxy S II SGH-T989] tiguy99:
That's what I did to place the order the first time. I'm so mad at myself. I didn't have the money to pay my phone bill until today.

When I paid it, I tried to do what you guys did and it looks like I missed out. By the way, chat is unavailable at the moment...going to keep trying