yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] sjamesje:
got consistent lockup and screen flicker

was able to get a consistent lockup today. I was downloading an HD movie, at the same time was searching the internet and was playing GTA III. Just noticed that the screen is flickering with the new chrome beta running. THat's the first time I've seen the screen flicker. the following is a screenshot of my build.

I am also running in balanced mode.
[Asus  Eee Pad Transformer Prime] Vcolassi:
Here is a petition that i found. Seems to be growing high in numbers.

http://www.change.org/petitions/jon...r-replace-transformer-prime-model-tf201#share
[Asus  Eee Pad Transformer Prime] junrider:
Thats the original one, I already signed it.... There is another petition that person named kyle wrote and it has Donal Duck with the first comment.
[Asus  Eee Pad Transformer Prime] Vcolassi:
Hahaha ok sorry. I'm prob just losing my mind reading so much latley on the forum. Sorry about that.
[Asus  Eee Pad Transformer Prime] sr89194:
I noticed the Asus support site appears to be down (503 error). Not a good sign. I'm trying not to panic. Have spent hours reading these posts. Bought from target online and they are or of stock, so no exchange possible.
[Asus  Eee Pad Transformer Prime] Spawnsworth:
Surely that is the whole point in having a forum? So people can exchange views, share opinions, vent frustration etc. If that's how you feel then why bother contributing?

So we should all shut up until Gary comes back with an update?

It is all relevant so there has been, and will continue to be; repetition of sorts. Not everyone has the time to read through all 80 odd pages so you'll just have to live with it and stop getting on people's (i.e mine) backs about repeating stuff
[Asus  Eee Pad Transformer Prime] Tjitte69:
I'm hoping they fix the problems soon, because i like to use mine Prime in a normal way, every time i show someone the prime it's rebooting. so ASUS that's no avertising for you, so let's make this prime better, stronger but most of all WORKING !!

one of ??? from the Netherlands, serial BC...
[Asus  Eee Pad Transformer Prime] jason1982:
For the people with the 11.1 version installed. Is the system stable now? Do you have the impression that the problem is really solved or did they bypassed the problem. Several users reported that tablet is running out of juice a lot faster after 11.1. That is for me an indication of bypassing a problem and not solvind it.

I installed ICS right out of the box so I don't know whether it is working correctly with HoneyComb. I am thinking to return my prime tomorrow is the patch is not coming today...
[Asus  Eee Pad Transformer Prime] pijiu-h:
They better fix the problems soon because I'm planning to show prime to our school board parents, and get this for our middle school students to use at school instead of iPads and laptops.:rolleyes:
[Asus  Eee Pad Transformer Prime] Hakamisu:
I used HC a little before ICS and it was super stable. I have a WW prime so I don't know about the 11.1. I would say if you can exchange it, do that and then follow the suggestions on here for stable ICS upgrade, ie - 100% battery while plugged in with 50% brightness, etc.

Also, if the code they got yesterday works we should see a fix soon. They should know by tomorrow.
[Asus  Eee Pad Transformer Prime] Mickeylittle:
If you look, there is another thread that has started as Asus is rolling out a firmware update that people are downloading right now. It is 9.2.4.13.
[Asus  Eee Pad Transformer Prime] Hakamisu:
can you post a link?
[Asus  Eee Pad Transformer Prime] sr89194:
Go to Settings>About Tablet and check for firmware update! Mine rebooted before downloading the update but at least its there!
[Asus  Eee Pad Transformer Prime] Hakamisu:
It must be for US version only, because it's not there for me.
[Asus  Eee Pad Transformer Prime] Mickeylittle:
Here you go.

http://xdaforums.com/showthread.php?t=1486926
[Asus  Eee Pad Transformer Prime] sr89194:
My build number now solws IML74K.US_epad-9.4.2.13-20120203, so we'll see how this goes! So far so good, but its only been a few minutes... I'll post again in a bit.
[Asus  Eee Pad Transformer Prime] sjamesje:
Firmware Update!

I just downloaded and installed 9.4.2.13 firmware update! First impressions...no lockups yet, no reboots, and seems a little smoother. (Watch the firmware update to be for the keyboard dock!) Will report as I have issues...

Update: switched to performance mode. System locked up on me while doing casual browsing.

Back to balanced mode for the smooth ride.
[Asus  Eee Pad Transformer Prime] bimbobo:
US only, no update here in Denmark for a German fw Prime..
[Asus  Eee Pad Transformer Prime] dabbill:
Its been covered 100 times in 100 different threads, spend 10 minutes reading or don't post. Hearing the same crap over and over is just getting retarded.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Thank you man!! I mean, the very first page on this thread, as well as the 80 others have already mentioned the same thing. its a known issue, hopefully the new update released today will fix it.
[Asus  Eee Pad Transformer Prime] jason1982:
Does not sound good at all. Lock up in performance mode?
[Asus  Eee Pad Transformer Prime] seeknom:
It hasn't been stated anywhere that this update is for the lockup/reboot problem, so try not to jump to conclusions and assume it is and fails to fix them.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
The newly released update should not only address the weak wifi/bluetooth issues that some are having, but also address the bug which caused random reboots, which was due to a kernel/ICS conflict. if you still receive a random reboot, please reboot your device again, and try switching to "balanced" mode. Good luck!!
[Asus  Eee Pad Transformer Prime] Linde:
Nor do I believe this should fix it freezes, and reboots.

There will be another update for it, I think.

Just wait, I guess ...
[Asus  Eee Pad Transformer Prime] jdbaker82:
There is no fix coming for the random reboots/lockup with ICS you need to have your units replaced.
[Asus  Eee Pad Transformer Prime] riker147:
Do you have a friend in Taiwan?
[Asus  Eee Pad Transformer Prime] dabbill:
NVIDIA RELEASED NEW SOURCE FIXING THE KERNEL PANIC AND CAUSING REBOOTS. Do you not read? Its a software bug, thats why HC worked and ICS is haveing random issues.
[Asus  Eee Pad Transformer Prime] Linde:
Offcourse it will be. Thats what this whole thread is about.

And there are already a BETA fix for this.

And if no update will be, then I do got a 2 year warranty.

So I will get it working in one or another way.
[Asus  Eee Pad Transformer Prime] sr89194:
This update has fixed my rebooting issue! I'm relieved. Been running great for an hour now. Before, I could only use it for 30 seconds to about 3 minutes. Yes!
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Please don't respond to anyone on this thread 14 and younger, they just like the attention/responses.:)
[Asus  Eee Pad Transformer Prime] Vcolassi:
ACTUALLY.... I did a manual check this morning or just now for a firmware upgrade. And there was a upgrade avaliable. Took about 5-8 mins to complete.

There is a thread below for it hahaha. Damn you guys are fast!
[Asus  Eee Pad Transformer Prime] jason1982:
You troll, you must be kidding me. Who is the one jumping to conclusions here? I only mentioned that it is no good that the browser is locking up in Performance mode. Are you 12?

People in this thread are already very irritated by this problem, what are you adding by posting a comment like that?
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Hey, lets not mistreat our young children on this forum ok! As responsible adults, we have to play along with them and give them some attention even when we know that they are acting dumb. Remember, the children are our future :p
[Asus  Eee Pad Transformer Prime] jason1982:
MRCannady, you are right.. Thanks for that.

Seeknom, its too bad there is no icon for candies, otherwise I will post you some to apologize.
[Asus  Eee Pad Transformer Prime] sjamesje:
Firmware Update

Listen guys...no bickering. I even said in my previous post that I didn't know what the firmware upgrade was for. I was just reporting an issue that I had IN CASE the firmware was for this fix.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
LOL! No problem man, it happens. The update is doing great so far as far as handling the reboot issue, hopefully this matter will be closed and the others addressed.
[Asus  Eee Pad Transformer Prime] seeknom:
First off, I'm not a child. But, your "Are you 12?" comment makes you sound like one.

I agree people are very irritated by this problem, which is why I posted what I did.

I was simply trying to point out that we have no clue what the OTA is addressing, so comments like yours insinuating that it hasn't fixed certain problems might compound the negativity issues around here.

Anyways, my apologies if my post was interpreted differently than I intended, all I meant was "let's wait and see"... "jump to conclusions" was not intended as an insult, but I guess some people around here are on edge.
[Asus  Eee Pad Transformer Prime] dabbill:
The first couple posts of people that have gotten the update said their tablet was much more stable then before the update, and posted that it updated wifi / gps. Can you just not read or are you not able to comprehend the English language?

So to me that says this is the update with the updated source code from nvidia addressing the lockup issues.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
No problem guy..This firmware update addresses the rebooting issue, which was caused by an error in the app optimization process on the original kernal for some. All of your apps should now be optimized for the new ICS/Nvidia Kernal code and play nice together. *fingers crossed*
[Asus  Eee Pad Transformer Prime] seeknom:
Yes, but in the past some people thought their lockups were resolved and after a bit of time they discovered they were still occurring.

So, I was merely suggesting that we give it some time to play out.

I didn't attack anyone (suggesting "jumping to conclusions" is not an insult or an attack) so why the hell are you attacking me?

What is wrong with people around here? I'm done.

Don't bother responding, I'm not gonna reply. It's a waste of time.
[Asus  Eee Pad Transformer Prime] Hakamisu:
Now all they need is a "WW" update and I'll be set. Anyone know how long it takes for them to release "WW" following a "US"?
[Asus  Eee Pad Transformer Prime] jason1982:
... okay take it easy, lets timeout. We need to concentrate on Asus.....Persistant Perfection.. more like persistant rebooting :)
[Asus  Eee Pad Transformer Prime] Lee1972:
The last two WW updates appeared 24 hours after the US updates went live...
[Asus  Eee Pad Transformer Prime] Tanathalis:
Greetings All.

Thanks:

Quick thanks to Gary and Asus for your continued work and decent level of transparency. Its understandable (to me at least) that you can't air out everything in complete detail on a community forum. That being said, I have been buying ASUS products for a decade and have always been impressed with the company. I remember that when I bought my notebook (a K70AB), Asus had a problem getting the promised Windows 7 discs to all the customers. They were very transparent, admitted they didn't have enough discs, gave us a new ETA, and everything was cool. I know a disc shortage is a far cry from a device malfunctioning, but I respect a company that goes public quickly and takes ownership of bad situations.

I recognize that many buyers expect to have no problems -whatsoever- with a product, and they are very (understandably) upset with the situation. To those users, I sincerely hope that your problems will be resolved very soon.

Observations:

My Prime seems to reboot only when there is something going on with the display. For example, I can run anything that is processor intensive, in any power mode, and have no issues whatsoever. But if I use the browser with flash or run some of the high-end-graphics game demos, I can get it to reboot pretty quickly. I only had the prime about 2 days before it offered the ICS update, so I don't remember much about the experience before that. I certainly don't remember it rebooting while running HC.

I'm ignorant of how the Tegra 3 handles GPU intensive stuff, but there seems to be a connection to the reboot issue to display performance (at least on my prime).

I'd be glad to post more info if it would help anyone, though I'm sure Gary has plenty of help by now.
[Asus  Eee Pad Transformer Prime] thejamhole:
I just got the over the air update. Seems ok but I'm still getting the android.process.media error. Trying to run performance mode. Will report back.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Funny, I used to get those same errors on my moto Xoom after a reboot, but after one or two pop-ups, they would stop. I think it has to do with an app starting up after a reboot ...just hit ok, and hopefully the popups should stop..not sure what causes it, but it may be an app misbehaving in the background.
[Asus  Eee Pad Transformer Prime] justmart:
Just did the OTA... No errors here...

Antutu on Performance mode: 11129 before was 10952.

I need to do heavy testing to see if I get a reboot....

So far SO GOOD!
[Asus  Eee Pad Transformer Prime] demandarin:
Antutu would have nothing to do with the update..lol
[Asus  Eee Pad Transformer Prime] Darkseider:
Not entirely true. Assuming this update does include the new code from nVidia

"2/1/12 Update - We received new code from NVIDIA today and are in the process of testing it. If this code is acceptable and provides a solution to the lock/reboot problem after the ICS update, we will release it in beta form for additional testing with users suffering from this problem before implementing it in the next OTA update. I should have an answer in two days if we can release the current patch code.

2/7/12 Update - We received another new code update from NVIDIA for testing today. Hopefully we will be able to release a beta patch or OTA update shortly. I will have an update after testing is completed tomorrow."

As well as a new kernel performance can be improved as well as stability. So differences seen in Antutu, nenamark, etc... As well as performance and stability in graphics intensive apps, read GAMES, is a very valid observation.
[Asus  Eee Pad Transformer Prime] gman16000:
OTA installed with no issues

kernel 2.6.39.4

build 9.4.2.13

installed ok. no issues.

fingers crossed that it fixes my reboot issues..
[Asus  Eee Pad Transformer Prime] whalemonster:
Agreed, which is why I created this shared spreadsheet to record before/after benchmarks. :)
[Asus  Eee Pad Transformer Prime] Gremlin001:
Which SKU is this OTA update that is currently being d/l by a few recent posters? Also, is it the one that is supposed to fix the lockup and reboot issue?

Or is it the beta that has been out for a few days that was working for those that were able to try it? I couldn't try it - wrong SKU.

-------------

Never mind. I got the answers by reading the last couple pages of posts. Just going to sit back and wait for the WW sku update.
[Asus  Eee Pad Transformer Prime] itssunnyv:
Just upgraded my prime. Unfortunately I'm at work so i can try it out completely. Will try to work the hell out of it at lunch and see what happens. *Crossing fingers*

I was just about to upgrade to 11.1 this morning, too. Glad I saw the update and all the posts about some people on 11.1 who are having issues upgrading.
[Asus  Eee Pad Transformer Prime] dabbill:
Gary just updated the first post saying OTA early next week....... Whats the update today then? Also would be nice to know what the deal is with the people like my self that updated to 11.1 beta.
[Asus  Eee Pad Transformer Prime] Techie2012:
Looks like there will be another update?
[Asus  Eee Pad Transformer Prime] saintirish:
Gary, thanks for putting out the update next week. Do you know if the update will fix the problem that 11.1 users are experiencing now where the battery drains while on standby?
[Asus  Eee Pad Transformer Prime] Zaiden:
Sigh

I was so happy to see an update, but I can confirm that my Prime is still rebooting. I guess we have to wait another week....
[Asus  Eee Pad Transformer Prime] jason1982:
Hmm tomorrow the last day of my return window, give me some suggestions boys. Should i return it and wait for new stock or should i wait for the update which still has to prove its self to be able to solve the rebooting problems???
[Asus  Eee Pad Transformer Prime] whalemonster:
I reckon if the 11.1 update has by all accounts solved people's reboots, that should be enough reassurance for us that this is a SW fault and a return is unnecessary. IMO. :)
[Asus  Eee Pad Transformer Prime] pijiu-h:
if I were you, I will return it, and get a fully function one later.
[Asus  Eee Pad Transformer Prime] jonesyn123:
If you return can you ask for a replacement ar same time?

all you pay then is the postage to return?

J.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Crap, can't see the OTA. Guess it's because I'm running 11.1 :/
[Asus  Eee Pad Transformer Prime] GreginNH:
Yeah, bummer.

Hopefully it will be up on the web soon for a manual update.

Hope so, I want to make sure I can get OTA's going forward.
[Asus  Eee Pad Transformer Prime] jason1982:
I probably should, just afraid that they will give me a ****ty one and I can't return it because I am outside the return windows if you understand what I mean
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Would be wonderful if someone can extract it from his device or get it before :)
[Asus  Eee Pad Transformer Prime] sjamesje:
Don't Return

This latest firmware update is pretty cool. I rebooted (on purpose) after it loaded, and I haven't experienced any issues since I rebooted (on purpose). Went home at lunch, cranked it up to performance mode, and browsed around using the new Chrome beta. Then I fired up GTA III, and it ran like a pro. Went to YouTube over Chrome, and it worked like a champ. Downloaded some songs while I was browsing.

They are going to fix these issues, and it sounds like they'll get it even more stable next week. I work in software, and these things take a little time. I'd rather that they really fix the issue, rather than rush a fix out, only to find it screws up something else. This firmware released today helps, and next week we will be more stable. I also appreciate that someone (Gary) from ASUS keeps us in the loop. These updates from him are FAR more than what I expected.
[Asus  Eee Pad Transformer Prime] Scuddster:
I am on four days of no issues with the 11.1 software update. The battery life is unreal as well. I have used it about 3 hours total each day and still have 50% battery after 4 days!
[Asus  Eee Pad Transformer Prime] Vcolassi:
I am in the same boat. The last day of my return window is tomorrow :( I was being patient waiting & wanting a fix. Not sure if i should gamble & wait or return. Everyone around me is currently sold out.

My wifi has deff improved a bit away from the router while in living room. Its now hitting around 8mbps while in the living room. While before it was only getting around 3mbps. Hmmmm.

10-15 feet from the router i get around 15mbps which is around my max as far as my high speed connection puts out. Boy i miss NJ & their Comcast speeds hahaha.

And for giggles i tested the GPS & it took 15 secs to pick up its first access point & it followed by about 5 more. This is with me indoors very cloudy today, its actually snowing in PA currently.

Update: If my Prime keeps up like this no way im returning it lol. Man its like having a whole new device.
[Asus  Eee Pad Transformer Prime] droid358:
Hooray for 9.4.2.13!

Downloaded and ran the OTA 9.4.2.13 update a few hours ago and my TFP has been running like a freaking champ! I kicked it into High Performance Mode and turned on IPS with screen brightness all the way up and it has been working amazingly.

NO MORE REBOOTS!

I put it to the test and used the most consistent method I had found previously to trigger a reboot, streaming Netflix. I tested this method several times before the update with the same result, a reboot once every 10 - 20 minutes or so.

I turned on Netflix and have had it running for over an hour now with no reboots so far. I've also done some web browsing and used Splashtop which also had caused reboots in the past.

I just can't seem to break this thing now ha ha.

Hope everyone else has luck with the OTA update once it becomes available to them.

Man I LOVE this thing now!
[Asus  Eee Pad Transformer Prime] jason1982:
Another question. I browsed for one hour and began with 98% battery. One hour later the tablet is at 87%. had three or four reboots in one hour. That is around 22% usage in one hour browsing at balansed mode. Is this normal, this will mean that i only have five browsing time with a fully charged battery??

Brightness set to the lowest level, no other tasks
[Asus  Eee Pad Transformer Prime] Darkseider:
Ummm... 98 - 87 = 11. Which in turn would equal roughly 9 hours or 99%.
[Asus  Eee Pad Transformer Prime] jason1982:
Doh ****, haha my bad....Excuse me for the mistake
[Asus  Eee Pad Transformer Prime] demandarin:
Glad to hear this update seemed to fix you all's rebooting issues. Now you can enjoy your device. Welcome to the club ;)
[Asus  Eee Pad Transformer Prime] pedroviola:
How do I install the 9...2.13 (WW) on my prime? I can't find it in the Asus support site... :-\
[Asus  Eee Pad Transformer Prime] Reignzone:
Z0MGZ! It would seem as if ASUS needs to create yet another sticky thread, titled something along the lines of and/or pertaining to breaking most users' YouTube functionality, with the latest update.

Thanks, ASUS... you guys sure know how to optimize software, eh?

Sent from one impressive piece of technology.
[Asus  Eee Pad Transformer Prime] snakeybidder:
Petition please sign

Hi people, im most of you have crap gps signal and weaker then expected wifi. Im not ranting or raving but please sign this petition, share it with your facebook. They need 5000 and have 2000 already!!

http://www.change.org/petitions/jon...-fix-or-replace-transformer-prime-model-tf201
[Asus  Eee Pad Transformer Prime] Turge:
I have a WW model so am still on .11 and my YouTube stopped working today. As soon as I click on a video, it says "YouTube has stopped" and restarts the app. I tried wiping YouTube data and rebooting. Is this the same problem as yours?
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Its NOT a Prime update issue, other tab owners are having the same issue!! Please don't state something without checking the facts first. It should be fixed soon
[Asus  Eee Pad Transformer Prime] Turge:
thanks.. also found this thread: http://xdaforums.com/showthread.php?t=1487863&highlight=youtube
[Asus  Eee Pad Transformer Prime] XHolyPuffX:
So the device works great when it's awake, but freezes while it's asleep instead..close enough, ASUS.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
No problem, just wanted to stop the false info before it spreaded like wildfire..FYI, that post was from me ;)
[Asus  Eee Pad Transformer Prime] thejamhole:
I can confirm and replicate the error. Doesn't matter what power performance setting its on. simply let the youtube app load touch a video to play and pow instant fc.
[Asus  Eee Pad Transformer Prime] xTRICKYxx:
Youtube app is server side error. It is happening to every ICS device ATM. The Prime got an update at the time.

My browsers are no longer freezing! My Prime is officially perfect holy crap!
[Asus  Eee Pad Transformer Prime] MRCANNADY:
As I have already stated on this post, the FC is happening with other devices as well, not just us...its being looked into
[Asus  Eee Pad Transformer Prime] jg10571:
Im on 11.1 and youtube also stopped.at least with 11.1 i have been able to use my tablet.i'll manually update to 13,next week.
[Asus  Eee Pad Transformer Prime] lonesomecowboy:
Same error using the 11.1 Beta.

Awake : perfect except some screen bliding (only see on minimum contrast)

When put in sleep : reboot or freeze

When going to sleep : reboot or freeze