yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] alanhzl:
About their stock

Well, I actually found out about this a few days ago, but didn't want to let out the "secret" until i exchanged mine lol.

but here's my story.

I originally had the c10ka prime that i waited a month to pick up at my local hhgreg store due to back order issue (finally picked it up on the 4th of Feb) .

my C10KA had some minor light bleeds, but gps was "working" 12/9 Satellite about 40 feet accuracy outdoor. I was pretty happy.

2 weeks later, after it crashed while playing youtube video, i noticed there were 3 stuck pixels on the screen(wasn't able to fix with apps).

after a day or two of debating whether or not i should exchange it, i decided to call the online support.

they told me that they have some in stock, and suggested me taking it back to my local store and see what they can do.

so, today i finally had the chance to remove my skinomi skin, and backed up all data. so i took my prime back to the store, expecting not to get another one for at least a week or two later.

to my surprised.. they have them.. after talking to a few sales guys and their manager, i now have a C20KA prime.

No light bleeds, similar gps performance(12/9 Satellite , 30 ft acc outdoor), and wifi is on pair as well with my C10KA prime.

I have to say, i'm glad i took it back for the exchange.

I Just hope that this one isn't gonna get any stuck pixels..

So bottom line is, they do have them in stock (C20KA Primes)!!
[Asus  Eee Pad Transformer Prime] xsteven77x:
I work at best buy doing returns fyi the system doesn't automatically do anything. You have to manually mark it down. Someone just did it too low. The standard is ten percent. More if something is ****ed up with it. And they won't write it on the box if something is.
[Asus  Eee Pad Transformer Prime] juntistik:
that is awesome. I am on the line with a really nice CSR right now..i called to get an update. then i asked very nicely if they had any in any stores or warehouses that they could send me, she said she thinks they do and i am on hold right now.

Fingers crossed, its going to be funny if they told me to wait 6 weeks but I get one sooner by calling and checking once

Update: they said they had no ETA and are now forcing me to take a refund, son of a *****. Now I need to really think about whether or not I will be buying this again at full price.
[Asus  Eee Pad Transformer Prime] aznmode:
I bet if you try to exchange online that they give you the BS that they dont have them since they Fd up about the pricing so telling you 6 weeks availability would most likely have you return the unit back to them rather than send you a brand new one and lose sales profit on it.

Maybe first call them as if you were trying to buy one and making sure they have them in stock before you buy. Just to see if they're BSing when you try to exchange.
[Asus  Eee Pad Transformer Prime] GernBlanston:
LOL I just called my local store (been calling once a week since the order was placed)...and they told me it had been cancelled since three weeks ago (but a refund has not been issued, nor was I notified of this in any way). The store referred me to the online people, saying that it was they who cancelled the order, so I called them and raised hell...they referred me back to the store, and after some wrangling and a 10-minute hold the store agreed to advance the date on the order and basically re-instate it.

They really are worms, imho...It's one thing to say, "We've made a mistake, re-order at the real price..." but quite another to take someone's money, sit on it for two months under the pretense that when inventory comes in the order will be filled, then, with inventory set to ship to the store, suddenly cancel the order without notifying the customer and without issuing a refund for several weeks (order cancelled on 2/22, as of today, no refund), then tell the customer, when prompted, "You can make another order at full price." I think that constitutes fraud.

I am not in the business of providing HH Gregg interest-free loans, and I told them so. The lady at online order support, apparently without knowledge of how a bank works, said, "But sir, you are not charged interest at the bank for your savings account, and we haven't charged you any." LOL. I think when I told her it was in fact the bank that pays me interest for the use of my money, and that HH Gregg no doubt considered my money part of its own liquidity, she thought I was some kind of mufti-billionaire business mogul that funded banks and corporations.:p

Suffice it to say, I won't be doing business with these clowns again. I will, however, hold their feet to the fire when it comes to filling this order.
[Asus  Eee Pad Transformer Prime] wynand32:
Just for basic fairness, let me jump in and say that I ran into an issue with H.H. Gregg on my own order that, while unfortunate for me, they did NOT have to fix. And yet, they went out of the way to fix it. So, while I understand that some people have received less-than-stellar customer service from the company, for me personally it was the opposite, and I think they should get some credit for honoring the pricing mistake from the very beginning. Most companies would simply have cancelled all of the original orders and, certainly, wouldn't have extended the offer beyond available stock at the time the error was made.
[Asus  Eee Pad Transformer Prime] GernBlanston:
I would think they would deserve some credit for honoring the mistake as well...it's just that in my case, they issued themselves that credit from my bank account and, as yet, haven't shown me anything in return.:D
[Asus  Eee Pad Transformer Prime] wynand32:
Yes, that's an odd one. Normally companies don't issue a charge until they actually ship an order. Now, I doubt they did that to actually make use of your money (I mean, they'd make pennies on the money at today's interest rates), but it's still not kosher.
[Asus  Eee Pad Transformer Prime] GernBlanston:
I know they aren't making interest on it, but I`m sure it's in the plus column on their balance sheet when it comes to purchasing new inventory and/or reporting their earnings.
[Asus  Eee Pad Transformer Prime] lyon21:
I would imagine this to be correct since it would show up in their "Accounts Receivable" which is a positive column.

Sent from my Anthrax infected 3D!

If I've helped you in any way... hit the "Thanks" button.
[Asus  Eee Pad Transformer Prime] thomslik:
Let the fire sales begin! When it drops another $100, I may try another.
[Asus  Eee Pad Transformer Prime] GernBlanston:
I'm thinking this is a pricing error, or someone goofed real bad at HHGregg setting the price. There's no way anyone with Primes in stock should have to discount to sell them.
[Asus  Eee Pad Transformer Prime] just lou:
Could be. I bought a 32GB TF101 on sale at B&H for $399, when everyone else is still selling them for $449+. Why would anyone be selling Primes for $399?
[Asus  Eee Pad Transformer Prime] GernBlanston:
Nevertheless, my no-serial number BestBuy Prime is going back to BestBuy tonite. Ordered the HHGregg one for in-store pickup, called the store, girl said they're coming off the truck today (in Lancaster, PA).
[Asus  Eee Pad Transformer Prime] jdbaker82:
same this is awesome I got two and am picking them up at 3pm nice price screw up HHGregg they can't change it up now I already paid!!!!!
[Asus  Eee Pad Transformer Prime] tornadog:
they can still cancel ur order lol...
[Asus  Eee Pad Transformer Prime] jdbaker82:
I agree with you the price only makes sense if it is in fact being discontinued
[Asus  Eee Pad Transformer Prime] GernBlanston:
They could, to be sure, but they only have until about 4 p.m. to do it. Otherwise, I have order confirmation, receipt in hand, and confirmed it's in stock for pickup this afternoon.
[Asus  Eee Pad Transformer Prime] just lou:
I'm tempted to order a few and open my own "Prime Store" on eBay. ;)
[Asus  Eee Pad Transformer Prime] jdbaker82:
If I had the extra cash laying around you can be sure I'd be all over this business opportunity. :)
[Asus  Eee Pad Transformer Prime] rubi76:
Just ordered one.

Will cancel my Expansys order if they ship it soon....

I am in NY so I paid taxes and shipping, came out to 444.85.

Customer service on the phone was very polite, told me they have them in stock in the warehouse and will ship from there.

Any idea where their warehouse is? I forgot to ask.
[Asus  Eee Pad Transformer Prime] B-Mod:
I ordered one also, too good to pass up.......
[Asus  Eee Pad Transformer Prime] jwigginton:
Order one also - we'll see. Already have a prime, will return this one to newegg if this comes in and has better wifi performance and no screen bleed.

This has gotta be a typo, or something. Hope I don't get a TF101 in the mail.
[Asus  Eee Pad Transformer Prime] extdrive:
Anyone know what color these are?
[Asus  Eee Pad Transformer Prime] just lou:
The code on the website is for the gray model.
[Asus  Eee Pad Transformer Prime] B-Mod:
GR on the end I believe would mean Grey (purpleish), I don't care for $100 less, lol.......
[Asus  Eee Pad Transformer Prime] extdrive:
Good point. For a $100 I can buy 8 different cases to cover it with :)
[Asus  Eee Pad Transformer Prime] jwigginton:
Here is the HHGreg return policy

http://www.hhgregg.com/content/article/article_returns_refunds_faq

It mentions are 20% restocking fee, but if the "above" conditions are not met. Not sure what the above conditions are. If we have a receipt, and it's not damaged and in original packaging and all that, I don't see an issue. Either way, I think we all have an out with the GPS defect. My hope is I can just take it back to my local store if it has issues.
[Asus  Eee Pad Transformer Prime] _Gir_:
I just got price matched from Best Buy.com. :cool:
[Asus  Eee Pad Transformer Prime] jdbaker82:
Awesome! everyone should try to get this price matched! good deals for everyone stir the fire lol
[Asus  Eee Pad Transformer Prime] arvin1:
going to return my faulty bestbuy one and pick this deal up, thanks
[Asus  Eee Pad Transformer Prime] mdizzle9:
B&H Photo is currently telling me that they cannot price match this price because it is below their cost for the product. Too bad since it will be delivered Monday. I could always refuse delivery and pay the shipping and then pick this one up for still a discount... bit of a pain though.

Bad timing.
[Asus  Eee Pad Transformer Prime] dmxoneIuv:
ordered!

caved in and ordered even though i really wanted a 64gb model, $100 less than everywhere else so why not, i can get a dedicated microsd card to compensate.

Asus 32GB 10.1" Eee Pad Transformer Prime Android 3.2 Honeycomb Tablet

Model: TF201B1GR

Quantity: 1

Your Price:$399.99

Product Total:$399.99

Shipping & Handling:$17.70 (expedited shipping)

Delivery:$0.00

Sales Tax: $24.00

Promo Code: $0.00

Subtotal:$441.69

thanks for posting the link!

EDIT UPDATE

Canceled order and picked up 2 at the store am hour away, prob gonna sell one for 500 on Ebay
[Asus  Eee Pad Transformer Prime] ragesoss:
Awesome, thanks!

This made my mind up for me... I returned my occasionally freezing unit to Best Buy and ordered one of these... new unit, and saving $100!
[Asus  Eee Pad Transformer Prime] grneyez:
Did anyone notice that there is no GPS in the description?
[Asus  Eee Pad Transformer Prime] Falhawk:
How did you do that?
[Asus  Eee Pad Transformer Prime] mdizzle9:
You're joking...right?
[Asus  Eee Pad Transformer Prime] Evo_Shift:
How did you do that when it's out of stock or do you have a pending order?
[Asus  Eee Pad Transformer Prime] jdbaker82:
I'm assuming he already had one and called them to get it price matched and best buy refunded him $100.......
[Asus  Eee Pad Transformer Prime] farplaner:
The one I have from Best Buy is a good one, do you guys think I can just take the unopened one from hhgregg and return it straight to Best Buy?
[Asus  Eee Pad Transformer Prime] jdbaker82:
Yes you could serial is not linked to receipts this is a trick I have been using for years to return broken stuff...... don't blame me I learned from my parents.
[Asus  Eee Pad Transformer Prime] just lou:
I'm not sure about that. When I returned mine to BB, they scanned the code on the box, then scanned my receipt.
[Asus  Eee Pad Transformer Prime] roskopi:
If you have a good one from Best Buy no.need to return. I ordered mine on the 23rd of Dec and received on Dec.29. Call 888-237-8289 and tell them you want to do a price adjustment on a previous order. They transfer you to an online representative and explain that HHGregg has for $399 and they will credit your card $100. They said takes 3-5 days to show on statement, but I just did this and took 4 minutes and didn't have to leave my house.
[Asus  Eee Pad Transformer Prime] grneyez:
Why would I be?
[Asus  Eee Pad Transformer Prime] arvin1:
How did you do that?
[Asus  Eee Pad Transformer Prime] just lou:
ASUS removed GPS from the specs in the U.S. a couple of weeks ago.
[Asus  Eee Pad Transformer Prime] arvin1:
they just refused me as there wasnt a hhgregg with one instock within 25 miles
[Asus  Eee Pad Transformer Prime] grneyez:
I see, thanks.
[Asus  Eee Pad Transformer Prime] jwigginton:
Same here. Placed the order from HHgreg.

I've got some time, if HHgreg actually starts to ship, I'll return mine to my local best buy and pocket the $100.00 difference, but Supervisor was aware of the HHgreg pricing and knew that a local store does not have them in stock and Ship to Store is not covered. But my local HHGreg couldn't even ship to store, so I was out of luck. But hopefully HHgreg actually has stock and I can get another one (now my third) and just return to best buy.
[Asus  Eee Pad Transformer Prime] stereotada:
my prime has been working perfectly since I got it, but 100 $ off is so tempting. anyone who ordered with gamestop have any luck returning theirs? I heard �they don't accept returns or something along the lines but I never tried.
[Asus  Eee Pad Transformer Prime] roskopi:
Call back and you will get another representative. The first one I got said they didn't match HHGregg. I hung up and called back and it.was taken care of. Don't take NO for an answer.
[Asus  Eee Pad Transformer Prime] demandarin:
No problem ;)
[Asus  Eee Pad Transformer Prime] Evo_Shift:
I was also refused a price match for the 25 mile radius reason. Can you cancel hhgreg orders online? I may order one and see if I can get it before my 14 days is up.
[Asus  Eee Pad Transformer Prime] _Gir_:
You need to specify that it's an online price match. The 25 mile restriction shouldn't apply then. I'd try calling again.
[Asus  Eee Pad Transformer Prime] demandarin:
Not ln open boxes. Only exchange for another one.
[Asus  Eee Pad Transformer Prime] jwigginton:
"Best Buy will match the price if you find a lower price on an identical available product at a local retail competitor's store, a local Best Buy retail store or BestBuy.com."

They don't price match amazon, newegg, etc... just local retail stores and our local retail HHgreg do not sell them or have them for this price, nor in stock, etc.\

Also - "The Guarantee does not apply to: Our competitors' website prices"

I tried arguing all that, and it was pretty clear. I guess you can get lucky, but I would assume they've let their CSRs know at this point.
[Asus  Eee Pad Transformer Prime] stereotada:
thanks. any chance they price match?
[Asus  Eee Pad Transformer Prime] cyi1:
Used the Google offer on my. Newegg order so I paid 480 with free next day air.. I Guess it comes out to about the same as this price after taxes an d shipping. I would recommend calling to order at hhgreg. I ordered 3things on black Friday and all were canceled 2weeks later because their system didn't update being sold out withing minutes. Also they didn't refund me thatoney till last week.
[Asus  Eee Pad Transformer Prime] CrazyArcher462:
HHGregg

I've been having issues with my Prime since "upgrading" to ICS. So I just ordered one from HHGregg for the 399 and I'm returning my busted one to Best Buy today. I called the store and they said for the holidays they were taking returnds through Jan 24th so they better take mine back.
[Asus  Eee Pad Transformer Prime] 3rdamention:
UGHHHHH, Just took my "Serial Number Unknown" back to Best Buy Last Night. This is a significant savings, $100.

However, my experiences with Asus have been awful, and my tablet wouldnt update, had ZERO GPS, and light bleed on the right side.

I wasn't in a hurry to rush back into this. However, I am sitting here in my cart on HHGREGG wondering if I submit my order. I am just scared I will get another Serial Number Unknown Error or something worse, then HH Gregg will be a pain to return to. There is one literally by my house so I hope they would be easy to return to.
[Asus  Eee Pad Transformer Prime] Dhyneland:
I called best buy to price match my online order. They took all my info and said it had to be sent to the refund dept. They gave me a confirmation number and said they would get back to me within 3-5 business days via email.

Then I called back just to see what a different rep would say, she said the price match was over her limit and had to send it up to the refund dept as well. When she stated taking down all my info she noticed that there had already been a request for a price match. I told her I got disconnected and wasn't sure if it went through or not. She listed the same confirmation number. We shall see if it gets denied or not.

I will post up the results...
[Asus  Eee Pad Transformer Prime] Falhawk:
I just got off the phone with BB as well. She mentioned the 25 mile thing and I pointed out that I couldn't walk into a best buy within 100 miles let alone 25 that would have it in store. She agreed and took all my info down to pass it on to the refund dept. They will contact me in 2-3 days. We will see...
[Asus  Eee Pad Transformer Prime] jwigginton:
Just called, was on hold for a while, but the rep did confirm that based on the wharehouse mine is shipping out of, they do have stock. Not sure where it ships from but I live in FL. She said that is the only wharehouse that has stock left and it was like 50 left in stock.

Will update when ships, but she said should be within 24hrs.
[Asus  Eee Pad Transformer Prime] jjdevega:
I'm done with this returning and waiting game. This is my second Prime and I'm happy with no issues. Even if it does get discontinued I'm not worried. I have a top class tablet with top class Devs that will ensure Primes future.
[Asus  Eee Pad Transformer Prime] willowave:
Please do update if you get more information. I ordered one even tho I haven't had any problems with mine, but I have until the 24th to return mine to BB (since I got the same response on the price match). But if they take a week to even get it shipped out I'm cancelling. Tho I guess if I end up with 2 it probably won't be hard to find someone to buy it. lol
[Asus  Eee Pad Transformer Prime] _Gir_:
I called back as well. CSR seemed more knowledgeable and assured me that the refund was in the system and I should be good to go.
[Asus  Eee Pad Transformer Prime] nmoreman:
Info on hh Gregg. I live in Indianapolis, their corporate headquarters and buy whatever I can there due to good prices and service.

This is new on their website, or at least wasn't there when I ordered from best buy. Got from from them yesterday, zereo GPS and 25% functioning wifi, so back it goes.

However, since I like the tablet and am now saving $100, I'm jumping on this. They have an excellent return policy and there is a store 5 minutes from my house. They do not have restocking fee as soon have been quoting, especially if it doesn't work.

But if you have doubts, call their online 800-284-7344 and ask what to do if it doesn't work, which is the only reason you would be returning.

They do not have any in local stores and are sold out in warehouse waiting on shipment. You will receive an immediate cformation with the option via notification or call to this number if fulfillment is a problem

And good luck to those wanting to sell these online for a profit, don't know what you would do with buyer who gets one that doesn't work as advertised!
[Asus  Eee Pad Transformer Prime] the_game_master:
If you already have one, what's the point of returning your existing one to buy a $100 discounted Prime.

You'll be just buying back the same GPS/Wifi defective/soon-to-be discontinued product.
[Asus  Eee Pad Transformer Prime] _Gir_:
For $100 I would try, try again. There is an online purchase clause in their price match policy. Hhgregg is another major brick and mortar store in the south. I think if you get the right rep they'll realize that an online order can be shipped anywhere well outside 25 miles.
[Asus  Eee Pad Transformer Prime] sgtcody:
Had anyone gotten confirmation on an order in the last few hours?
[Asus  Eee Pad Transformer Prime] Falhawk:
You seem very angry, why do you still read and post on this forum?
[Asus  Eee Pad Transformer Prime] 3rdamention:
Sold out and removed as I was trying to enter information. Oh well, I was kinda scared and ticked at Asus so I am almost glad I didn't get one.
[Asus  Eee Pad Transformer Prime] theizzardking:
Id call the local store and make sure you can return internet orders in store , sometimes they are setup different for tax reasons among other things
[Asus  Eee Pad Transformer Prime] ramtripper:
just booked one... let's see how nice this one comes out. Gonna return my current one to BB as soon as this one flies in. Does best buy give money back in cash or on credit card?
[Asus  Eee Pad Transformer Prime] 3rdamention:
A Couple of people have said they got Gift Cards or Credit for their return, I got a full refund on my Credit Card, and even another $140 on gift cards I paid with. It was smooth and painless. I told them about the "serial number unknown" error and they were cool about it.
[Asus  Eee Pad Transformer Prime] juntistik:
I ordered mine less than an hour ago and got confirmation right away.

Lets hope I don't end up regretting this lol.
[Asus  Eee Pad Transformer Prime] dadoc04:
same here man....

if its a good one then ill sell my xoom. if not, its going back immediately.
[Asus  Eee Pad Transformer Prime] juntistik:
Are you picking it up in person or are you states way from a B&M like me?

I had to jump at the deal bc I knew it would sell out quick (which it did), but I don't wanted to get shafted trying to return it via mail
[Asus  Eee Pad Transformer Prime] sgtcody:
They charged my cc but no confirmation.
[Asus  Eee Pad Transformer Prime] aznmode:
Thanks for this. Ordered one earlier before they sold out. I had to return mine at BB because when I updated to ICS it broke some of my games and apps and there was no current mod to go back to HC till after I returned. I had 1 day left to get full refund so I had no choice but return it ad I was afraid I was SOL. But now there's a way to go back so when I get this one in I wont update it. Thanks again.
[Asus  Eee Pad Transformer Prime] dadoc04:
im having it shipped... Im in jax florida and have 2 within 10 miles of me though.

check your spam folder just in case.... I actually got my confirmation within minutes of hitting the order submit button.
[Asus  Eee Pad Transformer Prime] demandarin:
Sorry to be bearer of bad news but you can only put off an update 3 times before it automatically upgrades to ICS. Plus returning device because apps aren't updated for new firmware is silly n seems childish..lmfao. if you want a straight gaming system get a PS vita.

Apps will eventually update.
[Asus  Eee Pad Transformer Prime] RipplingHurst:
I tried to price match with best buy. Got shut down twice, on my third time, I was told, "sure, we can do that" but it was by then OOS...bummer.
[Asus  Eee Pad Transformer Prime] mwbarb:
Took me 8 tries of calling Best Buy between getting disconnected, having CSRs tell me they couldn't price match, and finally got one that gave me the $100 refund to my credit card. It is definitely worth trying if you have the time to do so.
[Asus  Eee Pad Transformer Prime] dmxoneIuv:
update

Canceled my online order to ship to my house, ordered one to pick up, walked out with 2 from store since they had Ann extra one in the back