yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] jonnhy88:
Thanks for the answer. I cant understand how many people can enjoy using wifi with their prime... they have to be right in front of a router or another wifi source.

Is this issue present in every units or are just in some of them?
[Asus  Eee Pad Transformer Prime] jonnhy88:
Sorry for the doube post.

But i have to know this (today i will buy a prime, or not, a TP): the problem with the wifi signal is in general or is just when we are using, at the same time, bluethoot and wifi?

Thanks!
[Asus  Eee Pad Transformer Prime] Gunteer:
The only solution, is for ASUS to make a total recall of all tf201's. If they dont want to fix this problem, which obviously is a hardware problem, then that is the only solution.

Both my lapop, as mostparts of my desktop is ASUS, whith no problems there, the choice in regard to my first tablet was obviously an ASUS product. Have I ever been this dissapointet?
[Asus  Eee Pad Transformer Prime] jonnhy88:
It seems so... i will purchase a tf101.
[Asus  Eee Pad Transformer Prime] caanda45:
It will not be fixed, save your self some heart ache and unfortunately do not buy this tablet!!!!!!! I think you should wait for more Asus models later this year. Some people have had 3 and 4 RMA`s with the same problem never ever being corrected.....you have been warned!!!
[Asus  Eee Pad Transformer Prime] kenbr:
RMA returned

Just got my TF201 back from RMA for the WIFI/Bluetooth issue. It looks like they did something but I had done a factory reset before I sent it in so it will take a while before I can get it loaded and see if the problem is resolved.

The parts listed are:

[14007-00160500] TF201 FLANGE PCB & GPS FOIL

[13060-00010200] TF201 MB TOP ABSORBER

[13GOK0A10L561-20] TF201 MB CONDUCTIVE SPONGE

Edit: I won't say the problem was solved but I will say there was improvement for me. Before the RMA my WiFi speed would drop down as low as 300kb while streaming bluetooth and it was almost impossible to stream Slingbox video and use my bluetooth headset. It would buffer constantly and would often disconnect. While the WiFi speed still dropped significantly it doesn't drop nearly as much as it did and I streamed Slingbox for over an hour this afternoon with no buffering and no disconnects. If it continues to work this well I will be content with the update.
[Asus  Eee Pad Transformer Prime] jonnhy88:
My only doubt is that i will not use bluetooth with wifi at the same time. Normaly i don´t use bluethoot. However, the weak signal of wifi is the only think that makes me think about to buy or not...

What a disaster!
[Asus  Eee Pad Transformer Prime] bimbobo:
..same here, 4 of these:

[13GOK0A10L561-20] TF201 MB CONDUCTIVE SPONGE

[13GOK0A10L561-20] TF201 MB CONDUCTIVE SPONGE

[13GOK0A10L561-20] TF201 MB CONDUCTIVE SPONGE

[13GOK0A10L561-20] TF201 MB CONDUCTIVE SPONGE

then these:

[13GOK0A1AM011-20] TF2011B LCD COVER SUB ASSY

[14007-00160500] TF201 FLANGE PCB & GPS FOIL

[13060-00010200] TF201 MB TOP ABSORBER

Issue is not solved, I have still buffering, with streaming of any kind.

Skype seems more tolerant and I had some calls in good quality, with BT headset.
[Asus  Eee Pad Transformer Prime] Misera:
I dunno, my wifi works fine. I have more problems with the browser stalling/crashing on me than anything the wifi is doing. I did have some problems when transferring a few hundred pictures from my phone thru bluetooth to my tablet though. It crapped out 3 times but I don't think it's not normal since I transferred so much in one go. My unit is even one of the first ones with BestBuy's horrible shipping packaging with a banged corner and lightbleed in 3 corners lol. Wifi works though and lightbleed isn't noticeable besides when you turn it on with the black splashscreen. I haven't found a time when there was wifi available in airports or shops and I hadn't been able to find/connect to it and I travel a ton.
[Asus  Eee Pad Transformer Prime] nortuc:
Wifi no good

I have had two Primes. Wifi was very weak on both, compared to three other wifi devices that I own. I bought these two primes about 3 months apart. Asus says wifi issue affects less than 1% of units. I wish I could do the math to tell me the odds of me getting two faulty units! Gary Key seems to think people are lying about getting more than one faulty device. I am not lying! I have better things to do than try to scam electronics companys. I make a pretty decent living, and I can afford to buy the devices I want. I am seriously looking at the Acer a510 now. Its not as "pretty" as the prime, doesn't have Gorrila Glass, and like the Prime, does not have GPS. But other than that, it looks like a good machine, and hopefully the wifi works. It's also 50 bucks cheaper.
[Asus  Eee Pad Transformer Prime] @bushwilliams:
Thanks to Gary and the Engineers who processed my RMA. I had the WiFi drop out issues, no GPS lock, and the rear camera didn't work. I got my RMA back last week and everything is fixed and running perfectly. I was also getting the "media.android.xxx has stopped" on my old unit not matter how many times I factory reset it and that didn't carry over to the RMA either. VERY satisfied with my RMA, love this device. Thanks!
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Thanks for the info. My device works fine also.. not all of the devices have issues. We don't want people scaring potential owners with all doom and gloom stories. The Prime does not have the best wifi signal strength, but my prime works well no matter which room I am in. testing using speedtest.net, it's about 3-4 mb slower than my phone regardless of the distance..no deal breaker for me. o, some people notice wifi signal loss when using wifi and bluetooth at the same time, not ALL owners of the Prime.
[Asus  Eee Pad Transformer Prime] jonnhy88:
I bought a Prime:)

Can someone please teel me if adaptor like "D-Link USB 2.0 WiFi", are a good solution for those primes who have signal weak with wifi connections?

Thanks
[Asus  Eee Pad Transformer Prime] silvehosszu:
I was also terified about the wifi issue. Even made a thread in the q&a section.

After a few days of testing my transfomers wifi is on par with my wifes Ipad.

Never tested the gps however ..

But with wifi so far so good.
[Asus  Eee Pad Transformer Prime] bimbobo:
The potential customer are already scared.. not today but long ago.

Instead of claiming that all is fine, move 5 meters or more, away from the Router, start a headset with BT together with WiFi, and run some video, movies, songs or other kind of stream.

If you do not drop the connection, then thanks ASUS, if the connection drops.. do your thoughts.

The test is not wether or not you miss some bars or dbs on WiFi usage alone!!! the issue is that the signal is so bad that you cannot stream 30 secs without buffering, few meters from the router.

Anyway if people are pleased with their Prime, I am more than happy for them.

This thread is for WiFi/BT, not WiFi alone :-)

PS My wife's IPad2 has no issue with BT/WiFi and the same 2 headsets I use to test the Prime.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I think that I have been posting on these threads long enough to know what you mean. Yes, running both Bluetooth an wifi, two rooms away from my router, I can still stream video either using Netflix, YouTube etc with no issues. Yes, I do see a slight signal strength when using both..but nothing that interferes with my usage.

I would recommend to all potential buyers..if you want it, then buy it. I, along with others have no issues..you can read the Positive Transformer thread to see for yourself. If you do come across issues, you can easily return your prime for either a refund, or RMA. No one here was forced to keep their Primes. So its always best to listen to both sides, not just the "Its no good crowd" I absolutely love my Prime and have no deal breaking issues.

P.S. Be careful of the trolls, trust me. :)

---------- Post added at 09:40 PM ---------- Previous post was at 09:36 PM ----------

Yes...the Prime works well and Asus has been very informal to us here at XDA. Enjoy what you paid for. Glad that you didn't only listen to those posting only negative comments but somehow decided to keep the tablets anyway. :rolleyes:
[Asus  Eee Pad Transformer Prime] jonnhy88:
Wireless USB Adapter

Can someone answer me if Wireless USB Adapters are compatible with transformer prime?
[Asus  Eee Pad Transformer Prime] gemro311:
Wondering why there is now a Backorder on the 201's

Reading thru this thread has given me a big heads up on the Wifi Issue .. also read about it on numerous threads . I have an order on Amazon , but it's not shipping until the end of April...nor do any of the local Best Buy's and HH Gregg have any in stock. My hope is that ASUS has halted shipping the 201's until there is a fix ...:(
[Asus  Eee Pad Transformer Prime] buxtahuda:
Yes, look in the dev section.

You have to compile the drivers into the kernel or whatever (wonder how wrong this statement is? :D), but yes, you can get them to work.

*EDIT:

I'm sure someone would be willing to write up some script or simple app that could do a lot it for you, not too sure, but there you have it.
[Asus  Eee Pad Transformer Prime] diecast17:
Did anyone get their Prime fixed yet with the Wi-Fi Bluetooth dropout issue via RMA. About 2 months ago we were promised a hardware fix. Just wanted to know if anyone got it fixed.
[Asus  Eee Pad Transformer Prime] julieivers:
you asked if there is a hardware fix

I have had my RMA'd twice and waited 6 weeks... both times there was no fix. Parts were added, fix was promised... :mad: I gave up and asked for a refund...
[Asus  Eee Pad Transformer Prime] diecast17:
That sucks! I'm very sorry to hear that.
[Asus  Eee Pad Transformer Prime] opentoe:
None of here have actually seen any proof of a fully working BT/Wifi yet. While some idiot posted a youtube video saying his was working perfectly, he was using a BT mouse. All we simple people want is a video SHOWING that while using an active BT connection your wifi speeds are the same as it was BEFORE you started your BT connection. Are you up for the challenge, or just a verbal post like all the others?
[Asus  Eee Pad Transformer Prime] exotikos:
I had a friend of mine who owns an ipad2 and an ATP having similar issues with BT... generally BT is not the best; sometimes the signal would be great, then for two days he ll get nothing, and the BT customer service would try to convince him all is good.

In the end he stopped the contract with them and is now with Orange, which seems to be more stable as wifi...

getting my ATP this week so looking forward to it (and figners crossed for no problems :) )
[Asus  Eee Pad Transformer Prime] spier:
In this thread BT = Bluetooth and not British Telecom amigo
[Asus  Eee Pad Transformer Prime] Gimik:
has anyone found an issue using a bt keyboard? i just hooked up this dinovo mini and about 30 seconds in my wifi dropped and wouldnt reconnect. i had to disable and reenable wifi to get it to connect again.
[Asus  Eee Pad Transformer Prime] junrider:
wrong thread...
[Asus  Eee Pad Transformer Prime] Etherial:
Wrong thread...edited to remove.
[Asus  Eee Pad Transformer Prime] cherokee990:
Yes, it's exactly the problem for me.

However, yesterday i've been on the prime all day("the new toy in the house" problem - not too good for me because i have exams in a couple of days...oh well) and tried to do as many stuff with it as i could.

Here are my results:

1. With the sustainability of the connection: i noticed this when Shadowgun tried to update its files(about 560mb) - it could only download when i let it run in background and opened another program that used the connection.

2. Tried testing the problem above with youtube hd clips. Excellent speed of buffering, good reception, but bad throughput. It can't seem to keep connectivity up even though there's full signal.

It kept dropping the connection right in the middle of the clip.

Today i tried the same test. It seems that now it can buffer a complete clip. However it still drop connection for a few seconds during the buffer, but it resumes before the actual playback reaches the buffer limit. Will try with online episodes today and update you on the results.

So as a conclusion, when it comes to downloading large packets of data, the connection can't keep sustainability. The rate at which the interruptions appear is a lot smaller when you have a background working low wifi band using program (it must use it constantly - not like mail, or facebook).

Later edit:

Tested the download capabilities of the Prime with torrent program. It maxed out at around half the normal speed i would have on my laptop with a continuous stream(no disconnects). Throughout the day I've experienced a more stable connection than yesterday and after reading the forums about the update released 2 days ago i can be sure that Asus is right on track. Will try to test the download speed a little more. I for one am pleased.

Hope this helps.

On another note i would like to ask Gary Key what is Asus' position regarding the replacement of the backplate. There is no question that the reception of all the components inside is affected by the aluminium plate.

Regards.
[Asus  Eee Pad Transformer Prime] Ride525:
My Prime has been as Asus for a few days, to check, and hopefully fix my weak wifi. The Prime had good download speed near my routers, but quickly lost significant speed moving away, to the point where the Prime would get 10% download speed in family room, where other devices would get near 100% there.

Asus tells me it is working fine after the Jan 17 update, so they are going to test a bit more today, and send it back. Hopefully, hopefully, it will work, Asus had me send it in with the thought that my Wifi-BT chip would be replaced, right now it sounds like nothing was done except the new firmware added.
[Asus  Eee Pad Transformer Prime] federer:
my wifi is unstable... lately my speedtest are giving me 10mb download on par with HTC evo 4g. my Asus laptop gets 16mb download. my evo and and laptop both upload between 5mbps and 6mbps but prime only manages around 250kps unless I'm 5 feet from my router.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
My internet experience seems to have gotten better in terms of browsing but that might just be imagination.

Wifi analyzer shows aps fading in and out, those are weak signal ones, but my AP the signal strength still bounces around a lot, I saw one fluctuation of as much as 15db and I'm just laying in bed not moving
[Asus  Eee Pad Transformer Prime] setite:
I got my new ATP from ASUS yesterday. After a few hours of driving around with video playing, keep your safety comments to yourselves, it seems the problem is fixed. Speed testing still shows the ATP far below the original Transformer but I don't seem to suffer the catastrophic failure I had become accustomed to.
[Asus  Eee Pad Transformer Prime] apuckett83:
That is the exact reason I didnt send mine in for "repairs". They told me to send in for repairs, but they dont think anything is wrong with it because I dont lose complete wifi.(Just drops from 54 to 12 in a matter of seconds).

Not only would I have to pay for shipping but I would risk it being damanged in transit. Im guessing it would cost me around 20 or 30 to mail it to them. I would rather save the money and buy the tf700. But I wont of course. Very disappointed!
[Asus  Eee Pad Transformer Prime] ptk10636:
Took my Prime on it's first field trip to a local hot-spot. Sadly I was never able to get connected. The signal strength was too weak and could not resolve and IP address. I also had my Blackberry Torch 9800 and it was fine had full signal and good WiFi connection. Also had my laptop that also worked fine.

ASUS... If this is a design flaw please acknowledge it and do the right thing and fix it.

If it is software?.?. The I will wait for the patch.

I am also have the Reboot Issues and Problems with Tegra 3 games.

Gary,

Thank You Very Much for communicating in the forum and giving us all hope that ASUS will do the right thing in the end to provide all of use with a state of the art tablet that does what it is supposed to do.
[Asus  Eee Pad Transformer Prime] diecast17:
my wi-fi seems to be good but I do have the problem with Bluetooth and Wi-Fi at the same time. it makes using Bluetooth headphones impossible.

should I return or can Asus fix this with a software update?
[Asus  Eee Pad Transformer Prime] astralmind:
Although weak, my Wifi was working ok on HC. Upgrading to ICS on Jan 18 improved things quite a bit. Still far from perfect but very usable.

Today, Jan 21, after the supposedly GPS related update that I installed on Jan 20, my Wifi is totally borked. I can't keep my connection, it constantly disconnects from my network (while all my other devices are doing just fine).

Flicking the WIfi switch on and off lets me back on to the network only to see it disconnect within a few minutes.

My Prime can't maintain its connection now because of this update. I can also confirm that the same thing is happening to my friend's Prime too.

Awesome tablet but without internet access pretty uselesss.
[Asus  Eee Pad Transformer Prime] jfranco328:
I have experienced more stability since the update. Maybe try the hard reset?
[Asus  Eee Pad Transformer Prime] bimbobo:
I test with the ATP and an Ipad2, connection fibre 30/30 mbit, router Netgear 3700.

with ATP i have 7/15, so download is lower than upload.

Same place the Ipad is 17/15.

My Acer laptop is even more away, I get 34/34.... Yes I pay for 30 but get 15% more :-)

The ATP needs more fixes.. for WiFi.

I have last DE fw and ICS
[Asus  Eee Pad Transformer Prime] caanda45:
I also have huge drop off issues with wi-fi. Next to my router the TP is great 5 bars, go back in my office only 8 feet away from the router it drops to 3 bars. 20 feet from the router on my main floor it drops to 1 to 2 bars. I find it so sad that my Samsung Galaxy S2 has better wi-fi and even faster internet on 3G than my TP at times....so unbelievable that Asus has let this happen....

I talked to the store I bought my TP and they contacted the Asus rep and was told to send it in for a rma...I hit the roof an said no way in hell I would do that and be with out my TP for any time as it is less than a month old. So in the end they are going to replace it when new stock comes in. If that one is not good then I guess I have another fight on my hands, but time will tell...frustrating that Asus has really f`ed this product up after so much hype and anticipation ....:mad:
[Asus  Eee Pad Transformer Prime] rookie50:
wifi signal strength

Thought my prime was ok. Now I'm noticing mtwifi signal drop in half when I leave the room where my router is. I am in Canada and have had this only for a week but will return iif problem can not be remedied
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Yieks, I didn't think I had bt issues but just ran speed test with sixaxis app on and got a whopping 600k download speed. Turn it off and it's 12M
[Asus  Eee Pad Transformer Prime] areghas:
How do I start an RMA process for this? Or who do I contact?
[Asus  Eee Pad Transformer Prime] federer:
do we really have to pay shipping for an rma ? I love, love, love my prime, but Asus needs to offer refunds to people who don't a refurbished prime. I bought my prime expecting it have great wifi!
[Asus  Eee Pad Transformer Prime] Munkee Boy:
My wifi is garbage as well. It drops a bar when standing right next to my router, and if i leave the room the router is in, forget about it.
[Asus  Eee Pad Transformer Prime] @bushwilliams:
Okay, let me start by saying the challenge above pissed me off and full of piss and vinegar I got my Jawbone Era, started up the video app on my SGS2, and set out to prove your ass wrong. Unfortunately I guess even though after the fact, I owe you an apology as I clearly didn't understand the root of the issue to begin with. Upon pairing the Era, I started a stream of All About Android from Pocketcasts and WiFi immediately died. After turning off bluetooth everything worked perfectly. I guess my mix up was that bluetooth was enabled and WiFi was working perfectly. Now I feel like a complete idiot. So, I will retract my previous post to say. I love the Prime because I can live with either Bluetooth OR WiFi, but not both at the same time.

Now that my hope and dreams are dashed I am trying to decide if I just demand a refund or deal...

/humbled
[Asus  Eee Pad Transformer Prime] buxtahuda:
Lol, ok, I was wondering where he was drifting off to >.>
[Asus  Eee Pad Transformer Prime] heymrdj:
Hey thanks for that, hate to see that it's still happening, but didn't expect any different because of the radio used.

My Samsung Fascinate has not quite but nearly the same issue. If Wifi is used with bluetooth, it becomes so crackly you can't make out anything in the headset. I'm waiting for my Prime from Amazon which is also set in May 2nd delivery. Amazon told me they were waiting for ASUS to ship altered models before they would be fulfilling orders, hence the wait.

/LongTimeLurker
[Asus  Eee Pad Transformer Prime] bgm307:
Did you actually speak to someone in authority or is this just some agent's pipe dream?

I've been without a prime for 3 weeks now and also have a May 2 delivery date from Amazon. Thought it was strange that Amazon hasn't had any stock for a while and then the May delivery.
[Asus  Eee Pad Transformer Prime] heymrdj:
It was from Amazon chat support, whatever that's worth. The same story was given to me by Staples and Best Buy as well. That ASUS was witholding shipments until a new revision was made for wireless issues.
[Asus  Eee Pad Transformer Prime] nortuc:
Extreme Measures!

Seems like an extreme measure, when less that 1% of devices are affected.:rolleyes:
[Asus  Eee Pad Transformer Prime] opentoe:
I'm glad you saw the light. LOTS of people don't actually understand what is wrong, but if you read carefully like you did you'll soon find out all Prime's have this issue. I'm an idiot and keep performing tests like something is going to change. It actually got worse after the .21 update. I can download via speedtest app at 34Mbps/sec. Easily after 10 times, that is the average. Soon as I even turn on BT the speedtest drops to about 25Mbps/sec, which is ok. BUT, if I actually go to USE my BT and want to listen to some music locally that speedtest drops to about 10Mbps/sec. So we go from 34Mbps/sec all the way down to 10Mbps/sec. What is REALLY funny about that is my upload stream is now faster than my download stream. Only a Prime can do that.
[Asus  Eee Pad Transformer Prime] bimbobo:
I agree that the WiFi is worse than earlier on 21.

WiFi Analyzer shows 5-10db lower.

I am disappointed that Gary never came back in this thread with news.

All this bull**** with parts replacement was a joke. It did not help.

Plus ASUS USA, that I contacted in frustration on ASUS Nordic, replied to a mail telling me that because the chip is the same, "it will never work" :mad:
[Asus  Eee Pad Transformer Prime] Hairyhippy:
*edit* Wrong thread.
[Asus  Eee Pad Transformer Prime] Zephyrot:
Not ALL Primes have issues with BT + WiFi.

I just made a Video of my Prime streaming a 1080p Video over the internet while listening to it using my AKG 830BT Headphones.

http://youtu.be/KccQ3PFdeak

As you can see, it never dropped.

I start youtube from 0, nothing is pre cached or something, at Min 1:57 you can see me increasing the Audio and the BT logo clearly appears there. And last, you can hear the sound moving since my headphones are moving around ^^.

My Prime is a C20 serial, the GPS does work, see it here

Video was taken about 10 meters away from my router and 2 walls.

Edit:

-Video played was: http://www.youtube.com/watch?v=Favl3kzWejA

-Video Uploaded
[Asus  Eee Pad Transformer Prime] NeoMagus:
Dude, that video showed nothing. Yeah it didnt buffer, but you also didn't show your speeds before playing and during the video. Download speedtest and run it before and during and if the rate doesnt drop then you can say you dont have a problem