[Asus  Eee Pad Transformer Prime] thismonk:
I've been watching this unfold with a smirk on my face. demandarin is correct in pretty much every respect.

There are several threads on current Prime issues and I've read them all in their flaming glory, but the entire facade boils down to this:

1. Real issues concerning interference from BT+Wifi appear

2. Asus (Gary Key) deals with it in a professional manner by launching an investigation and giving serious consideration to a change in manufacturing and will be offering a modification under warranty for existing users. Likely at a considerable cost that they are doing for the goodwill of their product line like a good company is apt to do.

3. Spoiled and entitled consumers see the goodwill from Asus and try to exploit it by imagining independent wifi issues. This represents 1% of Prime users.

4. Prime users in the other 99% are reading this concerned about their own units. So they test it, and report back that there are no issues with theirs.

5. Spoiled and entitled consumers see the users claiming no problems and attack them. Claiming things like that if you have no problems with your Prime you're a liar, you didn't test anything, and/or it's "only a matter of time" before it breaks.

6. Prime users in the other 99% decide it's not worth dealing with a petulant child so they stop posting. Asus left alone with temper tantrum throwing children.

7. Temper tantrum throwing children begin threatening class action law suits, making ridiculous obligatory car analogies, and demanding free future tablets that have been unreleased and cost more with higher specs.

THIS IS WHY WE CAN'T HAVE NICE THINGS. Bad bad bad consumers.

I feel sorry for Gary. It's obvious based on his wording of his updates that they're getting inconsistent results from the units they got back from people. There are people who are lying about having an issue because they want something for nothing. These same spoiled little brats are demanding free upgrades because they see a potential issue and want to latch onto it, explode it, and get something for nothing. I have no doubt that when they are inconvenienced they always demand compensation no matter the circumstances. And for some people they will always find the inconvenience in a convenient situation because they want something for nothing. There's no pleasing some people.

The bottom line is this:

If there was something wrong with your Prime such as a screen gap, excessive lightbleed, or completely non-functional wifi then there are processes for this. There ALWAYS have been. If within retail return, return to your retail outlet. If not? Asus will ALWAYS take a DOA/RMA for a dysfunctional unit. They're golden for this.

So, please, stop whining about how Asus is incompetent or intentionally screwing us all and that you deserve to have a new unreleased tablet or you're going to call your daddy in the Hamptons and sue them into oblivion. You're ruining it for the rest of us.

IF IT'S BROKEN RETURN IT UNDER WARRANTY. If you don't think it's a good product, don't buy it. If you don't think the wifi+bt issue will be resolved, return it within your return window. If you think Asus wants to kill your family and burn down your house, please see a psychologist. You have a consumer addiction problem. They call them first world problems, I believe, and they have prescription drugs for that.

Otherwise, just stop posting. You're ruining it for the rest of us who think Asus is doing a great job.

I have the wifi+bt issue, but I'm confident that Gary will get this resolved for us. Thank you for that, Gary. I appreciate all your efforts and continue to recommend your products because of this level of support and attention.

No product is perfect and I've seen plenty of worse issues that have received far less attention from their manufacturers. You didn't tell us that we were holding it wrong, and that makes all the difference. Ignore the whiners and the haters. Focus on creating the best product possible and continue to take ownership of real issues whether by traditional RMA or this kind of special attention.

Thank you.