yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] Evo4sickness:
Imortant question Jjdevega I am suppose to download the Firmware before rooting correct because If I root before ICS than once Iam rooted I wont be able to reiece ICS firmware update. The only reason I ask is because since the bootloader is locked for now I thought maybe this would by bass the system.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
There's no problem upgrading with root, I did it just fine.

This thread is for wifi issues boys
[Asus  Eee Pad Transformer Prime] Evo4sickness:
Yes you are correct.
[Asus  Eee Pad Transformer Prime] Ride525:
Gary Key contacted me.

I just exchanged my Prime at the Asus US headquarters. Had wonderful conversation with Hai, whom Gary Key turned my case over to. Hai pretested my Prime before the exchange, and is going to test my unit I brought today.

Early tests do not show any improvement in WiFi speed at distance in family room.

But....

Yesterday Gary Key asked me to test on channel 1. Channel 1 does not work very well, but channel 6 does! Almost an acceptable WiFi speed (2-3 times faster than channel 1), although slower than other devices. WiFi Analyzer shows channel 6 the best on my router.

So....Stay tuned...
[Asus  Eee Pad Transformer Prime] fenturi:
I would imagine most have played with channels. I have like 8-10 other wifi's I can see being in a condo. However, when I turn bluetooth on, wifi is all but gone. AKA nothing works. turn if off and it works.

This is a serious issue for a device like this.
[Asus  Eee Pad Transformer Prime] Mikers99:
Well my Prime has been there since Jan 11th, processed Jan 13th in the system. It has been waiting for parts. My problems where dead pixel in middle of screen, WiFi and Light bleeding. Everytime I call I get no more info at all. Tonight my wife called and asked for a Supervisor. No supervisors they say after 5pm Pacific Time. Hmmm it was 4:40pm Pacific. Anyways, they said they will call again in the next 24 hours with some type of response. At this point. Just send me a new unit and get this over with. I want WiFi to be fixed etc etc.... Have emailed Gary on the issue. Thanks for my ranting.
[Asus  Eee Pad Transformer Prime] blackssr:
What happens on a public wifi like the Airport? You can not always switch channels. This is a band aide at best. I have several days before I can return to Amazon. I also have BT sync issues when watching movie from SD card. Anyone notice this yet? I tested both the LG BT earbuds and the Foxl BT mini speaker. They both have sync issues with my Prime but work great with the original Transformer.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Gary is there any chance you could elaborate on the solutions and what they might cover ie is it aimed at fixing only the bt issues or both the bt and poor wifi signal strength and range?
[Asus  Eee Pad Transformer Prime] GuillermoJones:
Well unfortunately I cannot wait no longer on this issue, as my return window was quickly running out, so I am just going to return this thing...Gary & ASUS will have another problem unit from this thread to test, this one coming their way via Office Depot return. BCO S/N, and PMed to Gary previously.

I am now weighing my options and considering getting another 32GB TP, possibly getting the 64GB TP, or just taking back the keyboard and the whole deal and just waiting for the next best thing Android...be it the 700T, or whatever else comes out in the meantime. I probably will give ASUS one more shot on a TP, just wondering if the 64GB will have all of the same problems. I am speculating here, but I imagine that these WIFI/BT problems are more widespread then we all think, and that A LOT of people just haven't stumbled across a situation where the WIFI/BT problem becomes apparent.

My problem became apparent while streaming music via BT to a Motorola BT audio receiver unit that is hooked to my home stereo receiver. Basically I would stream Pandora audio via BT to my home stereo system, but intermittently the audio would stop, and when I would check the tablet dashboard it would say that there was NO INTERNET CONNECTION. Then the WIFI would start back up again, and then after a few minutes the cycle repeats. It would do this with Pandora, IheartRadio, and when streaming music from computer via WIFI thru the TP and out to stereo via BT.

If I turn off BT and connect to the home stereo's portable input via a cable hooked to the TP headphone jack, there is NO PROBLEM at all with the WIFI dropping out.

The last straw with my decision to return was a pesky problem that I have not seen talked about anywhere yet(and not related to this thread either), and being that I hadn't seen it discussed, I figured my TP might be even more of a lemon then all of yours(lol) with it's own unique problems, and so I had to just return it now while I still could. This problem was that the top 1/2" or so of the screen would become unresponsive after exiting some apps. The app didn't seem to matter, as it happened when I exited several. No buttons at the top would work, nor would any swipe actions there. If I flipped the screen 180 degrees, the unresponsive area would follow the flip, so the unresponsive would then be on the bottom. Only way to fix it was to turn the unit off, then back on, and then it was fine. This problem sounds SW based, since it was fixed with a reset, but if very few people are having the problem I would be a fool to hold my breath hoping for the issue to be addressed.

Anyways, good luck everyone, and if I end up getting another TP I will be back on here to post my new SN and let everyone know whether or not the new unit has the same problems.
[Asus  Eee Pad Transformer Prime] fenturi:
These are speed tests with Bluetooth connected to speakers and Bluetooth turned off.. it's unusable like this. I should be able to use Bluetooth speakers on my $500 tablet.
[Asus  Eee Pad Transformer Prime] TEmp69:
[Q] Has anyone managed to transfer files via bluetooth from any device (i tested with my HTC Desire and my computer (MB: ASUS P8Z68-V PRO) to the Prime?

I can transfer files FROM the prime to my other devices just fine but i can not receive any.

Also i have to agree that for a wifi only device that at least this communication method has to work flawless. Without fiddeling around with channels etc, since when i am traveling around i cant change router settings at all.
[Asus  Eee Pad Transformer Prime] Etherial:
Yes I managed to do it. I just searched the market for an App (searched for something like "bluetooth file"). I could then easily transfer from my HTC Desire to the Prime.
[Asus  Eee Pad Transformer Prime] kevinkline:
I have the 64GB.. Same issues.
[Asus  Eee Pad Transformer Prime] bimbobo:
I am using channel 12 on my Netgear 3700 and it shows good result with Speed test at 40 feets /12 meter and 4 walls away...

I have not tried streaming or else with BT, but IPad2 same place is 30-50% faster.

I have fibre 30/30mbit, and IPad2 is almost as fast as my laptop 28/26 mbit down/up

The Prime is downloading slower than uploading 15/22 up/down..

I have not "fallout" issue but the signal strenght in ATP is not goos as IPad or my wife HT`C Desire.
[Asus  Eee Pad Transformer Prime] regalpimpin:
Bought my prime from Nebraska Furniture Mart last Friday. a BC serial #.

It definitely has the BT/wifi fallout issue in testing. But it hasn't caused any issues for me in daily use yet. Although I do have a few bluetooth speakers so it will be an issue at some point.

As a general note on the wifi.. It's not as strong as a laptop no. But it doesnt seem that bad really. I had a gtab prior, and its generally got a stronger signal then that.

Keyboard dock arrives today, lovin it.
[Asus  Eee Pad Transformer Prime] TEmp69:
Actually i dont even need this App, i just can not transfer any file with the extension "apk". It just stops the transfer, so the question is why cant i transfer android application files over bluetooth. I need to zip it first then it works.

Gesendet von meinem Transformer Prime TF201 mit Tapatalk
[Asus  Eee Pad Transformer Prime] bimbobo:
I do not use BT devices..right now.

If I would like to repro this issue, what exactly should I do? What scenario?

I thought the issue was only for US/North America's devices..

But I have a BCOKASxxxxxx S/N too, so I am a bit worried.

The WiFi signal is lower than on the Ipad2, but I did not see fallouts without BT devices, but I have a BT keyboard and BT headset I might use later on, and I do not wish "surprises".
[Asus  Eee Pad Transformer Prime] redpoint13:
Please do an actual test of signal strength before saying it is "lower" than the ipad 2. All my tests show that even thought my tablet may have 1 bar and my phone has 2, my tablet is getting just as good if not better signal strength.

I have the same BCOKA... serial and don't have any wifi issues.
[Asus  Eee Pad Transformer Prime] bimbobo:
I tested plenty of times.

As I wrote in other threads, I compared the 2 devices and there was 30-50% difference, with speedtest.net and others.

Bars means nothing to me, but difference was in speed.
[Asus  Eee Pad Transformer Prime] demandarin:
I have and without any extra app needed. Just paired both my prime and Atrix together. I sent pix n videos from my Atrix to my Prime. It was very easy n transferred with no problems. Very simple setup. Even able to tether through BT also to the prime but an app is needed on the phone side for that.

---------- Post added at 03:02 PM ---------- Previous post was at 02:58 PM ----------

I haven't transferred an apk. Through BT so I'm not sure. But why go thru Hassell of zipping it n all that. Just email the apk through gmail tl yourself. I have done that n works flawlessly. Just make sure to enable unknown market sources in your settings.
[Asus  Eee Pad Transformer Prime] dagrim1:
Just rename it to .txt (or .apk.txt). It then sends fine through bluetooth and you can rename it again on your device. That;s the easiest work-around for me.
[Asus  Eee Pad Transformer Prime] PolishPoet:
I'm finding the same thing between the iPad and the TFP, and have known for some time that one vendors implementation of a signal level is no way to be compared with another vendors implementation. Even among like units software can make a difference.
[Asus  Eee Pad Transformer Prime] yumms:
Change your router channel to 1 folks, I get about 10 megs on channel 1....about 3 megs on other channels.
[Asus  Eee Pad Transformer Prime] caanda45:
So what happens when you are at a hotel or the airport or another area that is a wi-fi hotspot where you cannot do this...sorry man this does not cut it. $500.00 unit that is wi-fi only and they let it go out to the public in this decrepit condition is inexcussiable.
[Asus  Eee Pad Transformer Prime] briderx:
Hopefully this doesn't seem like I'm being a buzz-kill, but have you tried connecting it via Bluetooth and running the tests again? Or try getting 20' away and redoing your speedtest.. @ 7' away, my speed dropped from 20Mbps to 11Mbps (without Bluetooth enabled). This was all done on channel 1.
[Asus  Eee Pad Transformer Prime] Sympl3x:
Tested wifi and bluetooth together this evening in my car. Was streaming google music to my car over bluetooth with the wifi on. Worked just fine, played through a couple songs without a problem. even ran speed test during it a few times. speeds werent that fast but it still kept playing the music very smoothly.

SN starts BCOKA which is supposedly older hardware to newer SN's even though i just got the tablet in this week.

without BT on I am getting good speed on wifi as long as I am within adequate range. anywhere from 15 to 26mbps on speedtest.
[Asus  Eee Pad Transformer Prime] Ride525:
My Prime (and WiFi in general) happens work much better on Channel 6, rather than channel 1. (WiFi Analyzer also confirms channel 6 is better for me.)
[Asus  Eee Pad Transformer Prime] swngdncr:
I am trying to test this on my prime, but I am unable to send any files to the prime from my Mac. I can't find any setting on the prime to enable services . Is there some kind of restriction on the kind of files the prime can receive ? Thanks for your help .
[Asus  Eee Pad Transformer Prime] briderx:
More than likely Apple decided you didn't need Bluetooth transfer capabilities.. ;) TOTALLY JOKING!

If you go into Bluetooth settings on the prime, look under paired devices, to the right, you see the "settings" for each device.. Check to see if it's in there.
[Asus  Eee Pad Transformer Prime] swngdncr:
Thanks ,I finally got it to transfer a file but I had to turn the prime off and back on. I would get the message that a file was being transferred but there was no way to accept it . After restart when I tried the transfer again the dialog to accept the file came up. But the issue with wifi drop off is defiantly present . I was getting 10 mbs with bluetooth off, but with bt on it dropped to less than 3mbs. So what now?
[Asus  Eee Pad Transformer Prime] briderx:
That may be a software fix.. I don't know for sure, as that's one of the reasons I returned mine.. Was streaming a 1080p video off youtube, and had my bluetooth headset in (Motorola S305) and speed just took a nose dive.. I usually play google music through headset while doing stuff over the network (teamviewer or splashtop).. Couldn't deal with it.
[Asus  Eee Pad Transformer Prime] bimbobo:
...Somebody who has maybe a more direct contact with Gary Key or ASUS in this forum, can we please get an idea about what to do in case this fw/updates will not solve the issue with Wifi and BT?

I and many other here are happy for his (Gary) help, but we are going to reach the point where we cannot longer return the device and get a refund.

How many chances do we have that the next updates solve/improve this issue?

I have an European user with DE firmaware, so we have to wait normally even longer.

I would like to hear what is the next step? :)

Thanks
[Asus  Eee Pad Transformer Prime] kevinkline:
Fix

1/25/12 Update - We are working on two different solutions now and hope to have a fix available in early February.

Are we talking a firmware update... software fix or will we need to send in hardware? I still have a return window so I'm not interested in sending-in for a fix.

Also, Is is possible that this is only on some units.... If I reorder a replacement it might work fine????
[Asus  Eee Pad Transformer Prime] lakros:
Well, I've got my Prime since Monday. I've been testing wifi performance every single day. If I'm in the same room as the router, speeds and signal are perfect. If I go right behind the corner to the next room, speed is decreasing. And if I go to the room, where Prime is supposed to be used the most, it's a horror.

So, speeds are decreasing literally step by step as I'm going further away from the router. In numbers it goes from 8,5 through 4Mbit/s to

100-500kbit/s

. Obviously there's no chance to watch any video, web is sloppy.

Meanwhile my notebook and cellphone are getting full speeds in every corner of the flat.

Haven't tested with BT on, I don't have to use it (and GPS too).

Everything else is just perfect, so the question is, is this going to be solved soon? I can see and I hope you are on it, then how - FW update, some other kind of fix, just be a little more specific. Time's ticking away, and wifi performance is pretty important thing in talks about tablets. I wouldn't like to return this one back to the shop.

Keep us updated and thanks for the effort.
[Asus  Eee Pad Transformer Prime] csdunaway:
Ready to purchase!

After reading this thread, my fears are gone. I will go to Best Buy this weekend to purchase the Prime. Thanks everyone for the info.
[Asus  Eee Pad Transformer Prime] kevinkline:
Hard Reset

Received an email from Asus Support to do a Hard Reset after doing the ICS update.

Don't waste your time. I spent an hour doing this and restoring and no change. Still can't maintain a wifi signal on my Corp. Wifi for more than a min. without cycling on/off the wifi. I can connect a home but it's weak.

When 10' to 30' from the router (at home w/line of site) it kicks ass... I can go directly upstairs from my router and can't stream without extreme buffering. Yet my HTC Evo 3D can stream without issue.

Now, it took 4- days for ASUS support to email me back.... To Do A Reset.... I'll bet I don't get a response again for a Week. Also, no response from Gary or ASUS folks on this forum.

Depressing.
[Asus  Eee Pad Transformer Prime] Ride525:
Kudos

I just want to give kudos to Gary and Asus for trying to solve my weak WiFi issues.

I'm on the other side of the house, 30 feet or so from the router, and other devices consistently get significantly better WiFi download speeds than the Prime.

Asus took my Prime and tested it and said it looked fine. Gary contacted another person at Asus who offered to exchange. That person has spent a lot of time talking with me and answering emails. Unfortunately, the exchanged Prime still has the weak WiFi at distance.

But I just wanted to say thanks to Gary and Asus for trying to help me.
[Asus  Eee Pad Transformer Prime] PapaSmurf6768:
If anyone wants a weekend project...

Make a WindSurfer!

Mine works great, definitely worth the 20 or so minutes it takes to put a good one together.
[Asus  Eee Pad Transformer Prime] caanda45:
I think you are nuts, I would not buy this unit in its present state of maybe it will work, maybe it will not work....
[Asus  Eee Pad Transformer Prime] csdunaway:
Nuts, likely so! I have been wanting a tablet for months. I don't want to pay $700 for the 700 model in a few more months.
[Asus  Eee Pad Transformer Prime] caanda45:
If I could do it all again I would return mine and I would wait for other tegra 3 devices coming out in the next few months. This has been a boon doogle by Asus since day 1. I am very disappointed in them and very soured that they would release a product this flawed...
[Asus  Eee Pad Transformer Prime] csdunaway:
Well, since the original posted from Asus has not responded, I am starting to rethink my decision. I just want a TEGRA 3 tablet ASAP.
[Asus  Eee Pad Transformer Prime] caanda45:
Well i know what you mean, I love my unit, but in meetings in a hotel last week, the wi-fi signal was almost useless it took 20 to 25 seconds to render a wi-fi page. My Samsung Galaxy S2 was faster on 3G on the net then my TP.

In my home I get over 20 mbps right next to the router, 20 feet away on the same floor, it is 1 to 3 mbps. Using my phone 20 feet away on wi-fi it is 8 to 10 mbps...The TP is Not acceptable at all.
[Asus  Eee Pad Transformer Prime] murgo:
same here.. i can get 10mbps on the balcony with my sgs2, the prime only manages about 1mbps. unacceptable indeed :(
[Asus  Eee Pad Transformer Prime] aznmode:
I too have serial BCOKASxxxxxxx still running honeycomb. Wifi slows down drastically when Bluetooth is being used. In my test I used a Bluetooth speaker.

I really hope this can be fixed soon.

Running speedtest.net I first ran BT speaker off then I turned on the BT speaker then turned it off again.

[YOUTUBE]_9n5ctzyLIA[/YOUTUBE]
[Asus  Eee Pad Transformer Prime] blackssr:
The UPS man just picked mine up. Back to Amazon for a full refund. Depressing to say the least. I doubt a fix is coming anytime in the near future.

Amazon has a memo on their site saying they are no longer selling the prime due to customer complaints.
[Asus  Eee Pad Transformer Prime] yumms:
Does changing tcp size increase download speed in TP?

Try this app https://market.android.com/details?id=com.spirilis.bionictcp Root needed
[Asus  Eee Pad Transformer Prime] aznmode:
Wheres this memo? They had them on sale yesterday. Sold out already.
[Asus  Eee Pad Transformer Prime] Mikers99:
Amazon.ca is still selling the 64gig
[Asus  Eee Pad Transformer Prime] aznmode:
Probably a good idea but limited to only those who owns their own router. But if you're at work or another hotspot you're still SOL.
[Asus  Eee Pad Transformer Prime] apuckett83:
I have been waiting over a week, and still no response from ASUS.:mad:
[Asus  Eee Pad Transformer Prime] blackssr:
It was there this morning EST time. I went to check on my RMA and clicked on the Prime. It said something about customers were complaining about a defective batch that Amazon rec'd and they will do there best to rectify it. Market place venders were still selling unit at inflated prices but Amazon was no longer. I just clicked through the site and the message is gone. I will try to post a link when i find it.
[Asus  Eee Pad Transformer Prime] Mikers99:
give them a call and ask what is up with your request on your email.

They can troubleshoot with you as well.
[Asus  Eee Pad Transformer Prime] bipbip0601:
My BT almost do not work,I can not connect even with my phone,and with my car stereo only work in one song. My wifi is perfect no problems,and my GPS never work.
[Asus  Eee Pad Transformer Prime] alucards23:
Anyone

Does anyone smell a Class action lawsuit?

someone should start it.

So unfair.

I mean. you pay that amount of money for a wifi dependable device.... only to find out the wifi doesn't work out of the box?

Does that sound unfair or is it just me?
[Asus  Eee Pad Transformer Prime] vdelab:
Hello Guys,

just coming to the news.

I actually ordered mine very recently at office depot, at a very normal price (499$) and I was wondering if it could keep having this wifi+BT issue.

As a matter of fact, I do not use BT at all. In this case, is wifi ok?

Is the root cause below a hardware thing, our could it be corrected by downloading a patch? (if the actual root cause is known at all...)

The problem is that I will be delivered soon and then I fly back to my country with it. Will ASUS warranty work properly in this case (I hope)....

Thanks for your insights....

Vdl
[Asus  Eee Pad Transformer Prime] bimbobo:
..questions for the gurus here :)

They are working on 2 solutions (Gary stated)..

Can you explain what can they do?

Because I do not understand what is it possible to improve, if it is a hardware/build issue.

I can understand that something can be improved with a fw update..

For me the 2 solutions should be:

1) they can improve as much as they can through fw corrections.

2) Recall the device and offer a new one with the hw changes that are necessary.

All other solutions are "smoke" and an attempt not to be overflow with RMAs.

Please I am asking as an "ignorant", correct me if I am wrong, and come with other possible solutions.

Regards