yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] t3ch7:
Updated to .13 from 11.1. No problems...things seem to work the same on my Prime. Serial number starts with BC0KAS

Wifi and BT on - I'm fine if I'm near my router, but once I am sufficiently far away speeds drop tremendously on wifi.

In my kitchen (first floor in the back of house, while router is on third floor in the front of the house)...wifi only I pulled around 4.5mbps (I pay for 10mbps). BT and Wifi on while transferring something from my phone, speeds dropped to like ~500k.

The update didn't fix that, but my phone (HTC Thunderbolt) also exhibited the same steep speed drop.

I did not check if changing my router to work on G only will affect the BT/Wifi performance. Will do at some point later in the day, just for experimentation sake, but that doesn't mean anything if I'm on a trip and some hotel or cafe router I'm connected to (assuming not the greatest signal) rungs mixed n/g/whatever.
[Asus  Eee Pad Transformer Prime] bimbobo:
I tried now with another BT Headset (Plantronics).

I have 30/30 mbit fibre and actually I reach 34 both ways :-)

With the headset playing MP3s, the connection dies at less than 1mbit.. Actually speedtest report a "network issue"

Same spot when BT is on but not playing anything I have 16/24mbit.

I really hope in a fix for this issue, as well as a more powerful and clean wifi signal.
[Asus  Eee Pad Transformer Prime] maretus:
I can't decide if I even want to try a second unit. There impossible to find where I live and I really can't fathom what would be different. My wifi speeds degrade so quickly its ridiculous. I actually measured exactly yesterday and from 32 feet away from the router my device goes from 17 mbps to less than 2. 32 feet really isn't far and my computer and phone in the same spot get the same 17 mbps they get in the rest of the house.

Could it be that only 1 of my wifi antennas are working?
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
Ok, where is the announcement, plan, fix, update, or whatever that has been promised since the 7th ("in a couple of days") and the 8th ("shortly")? We need more details into what exactly is going on and what we can expect to happen. Half-sentence updates that tell us nothing new aren't helping. If you don't have exact details yet, at least tell us whether it's even fixable and whether it will require a RMA? Surely by now Asus knows whether this is a hardware or software fix. It's enormously frustrating not to be able to use my $500 device effectively in half my house or at work, because something as crucial as basic connectivity has such performance problems.
[Asus  Eee Pad Transformer Prime] buxtahuda:
This is close to my issue, except the apps won't even crash... Even so much as turning BT on without using the connection for anything kills my WiFi until I turn both off, and turn the WiFi on again.

I've set my DD-WRT routers (haven't seen Tomato for my WRT-320N/310N/150N) to A, B, G, N, Mixed, B/G/N, B/G, and G/N from channels 1-11(12-15 can't be used) at 20MHZ, 40MHZ, and Auto. I've tried no passkey, WEP, WPAPersonal, WPA2Personal (TKIP, AES, and TKIP+AES). Absolutely no router setting creates a noticeable fluxuation in actual signal strength some twenty feet from the router.
[Asus  Eee Pad Transformer Prime] bimbobo:
@buxtahuda

I did the same with my router..

NetGear 3700, the best router I have ever had. Not a drop in my laptop, Ipad, BD player,TV, my wife's HTC...

It's not our WiFi or BT headset.. so we can rest in peace until Asus in "a couple of days", which are already gone... will tell us what to do. Or what they will do!!
[Asus  Eee Pad Transformer Prime] buxtahuda:
Whatever it is also didn't used to be an issue for me, if you hadn't already read that :confused: before .11 (I think it was probably still ok on .11, but I didn't test...) my BT and WiFi acted fine. Fast-forward to today and it's doing this...

I'm still teetering between waiting with the Prime I have, or returning and buying again when new serials are out and more time has been given to these sporadic issues.
[Asus  Eee Pad Transformer Prime] doodley:
A simple test to see if BT is working ok. Just play a video file with WiFi off and if the lip sync is bad when using BT, you know you unit is kaput! I had a reply to my email of Jan 17 to Asus on the 7th Feb and have patiently waited for a software fix before calling their Tech service. I am now going to call on Mon when I am fully ready to answer stupid Questions!
[Asus  Eee Pad Transformer Prime] astralmind:
FYI, my Samsung Galaxy S cellphone, which has a very average and sometimes crappy Wifi connection (esp with some custom ICS ROMs) gives me similar noise and strenght to the Asus but manages to establish a much faster network connection and maintain it.

For example:

Asus Prime Smartphone GS Desktop

Strenght: 44% 51% 100%

Noise: -80db -73db -54db

Network: 5mbps 19mbs 120mbps

Download: 120kbps 1000kbps 3000 kbps

And on top of that the Prime is unstable and jumpy. My GS used to be better prior to its current firmware revision but remain usable. The Prime, is not
[Asus  Eee Pad Transformer Prime] regalpimpin:
Oddly enough.. tested the fallout issue again today. Working totally as expected.

Bluetooth on and even paired with speaker,no change in wifi speed and no drop out.

Streaming from Google music.. lowered speed but still over 4mbps. Some slow down is expected.

Connected to slingbox and watched TV for like half hour with Bluetooth speaker. All good. And that's connecting to HD slingbox and in HQ mode.

No wifi fallout. When 2 days ago after the. 13 update it had complete fallout.

Someone else test there's out again.

thing fixed itself, must have some all-spark in it.
[Asus  Eee Pad Transformer Prime] Larebear:
I ran some more tests today and still haven't had any problem with wifi or BT. I streamed a radio station to a BT speaker phone from the Prime. Close to my router I was getting 72 MBit/s and at the other end of the house was getting an average of about 39 MBit/s. Switching BT on or off made no difference. I never lost wifi or BT while listening to the radio station for about 20 minutes.

As I mentioned before, I'm using ICS with the latest firmware (13). Router is a Asus RT-N16. Prime serial starts with BCOKAS.

I did notice one thing. My Droid Bionic phone maintains a 65 MBit/s throughout the house whereas the Prime loses about half the wifi speed at the other end of the house.
[Asus  Eee Pad Transformer Prime] clj03:
Just tried mine again. Still no go. With Pandora radio running was getting 4-5 Mbps but as soon as I tried to do a video skipping within first minute and then nothing. Tried local videos off PC and videos through Crackle. For those of you with this working are your routers set up with only G/N or mixed and 20/40 auto or one selected? I'm thinking I'll try router settings to see if I can make it work for now. Thanks.
[Asus  Eee Pad Transformer Prime] Larebear:
My Asus router is set for auto on network mode and set to 40 on channel width. I'm running Tomato firmware on it.
[Asus  Eee Pad Transformer Prime] clj03:
Tried those settings not with Tomato firmware though still no go for me. I'm thinking there is just something wrong with my Prime at this point. Hopefully Gary and the people Asus get us all a fix. Thanks for posting that.
[Asus  Eee Pad Transformer Prime] astralmind:
That's the kind of post that somewhat brings hope and despair at the same time. On one end you have a working Prime which is great news: with the same backplate you are getting great reception.

On the other however what could explain this ? I've got the same serial and yet I barely have any connection beyond 10'... hard to believe it could be software so is there a defective bunch of wifi chips or antennas ? Could it be that the original recalled bunch should actually have been a much wider recall.

Bluetooth or not my wifi is terrible...

Gary please update us
[Asus  Eee Pad Transformer Prime] buxtahuda:
My WiFi no longer freaks out as badly as it was... But I still get irregularities; that said however, I am able to at least keep a BT connection to a device (that isn't necessarily transmitting data: I have no headphones or anything, and can't test through-put while also playing a game with my controller :/) and use my internet.

I hate to admit it, especially after all the exhaustive tinkering I had done already to my routers, but jd was right about only broadcasting your signal in B/G, Channel 1-3. I'm seeing a definite increase in the distance at which my Prime keeps connectivity. I didn't notice it last night, but I also hadn't reset all my equipment after the changes; as of today I'm able to reach close to the street and keep streaming Google Music on high quality. I'll try to quantify everything, but I've not too much time nor patience with what I do have.

My friend has some Belkin that let's my phone keep about -70 dbm at about a good seventy feet. I'll talk him into letting me play with his settings and see what it does for the Prime. I'll do screenshots before and after the changes as I move his from just Mixed to strictly B/G (it's already on Channel 1).

Later then.
[Asus  Eee Pad Transformer Prime] astralmind:
Yep, channel 1-3 and Limiting to G does help a bit albeit not much.... and if you have a good connection (25mbps download), you need N as G won't let you maximise your bandwith. I'm not gonna cripple my network to accommodate a tablet..
[Asus  Eee Pad Transformer Prime] caanda45:
Kind of silly that one must resort to these types of measures to make a $500.00 wi-fi only tablet work!!!! I have had it with mine, I have a e-mail into Asus to refund my tablet purchase price and taxes, if they do not, they I will return it to my dealer for a credit and wait for another product from another vendor...at least that one that works on wi-fi!!!
[Asus  Eee Pad Transformer Prime] Ride525:
Why not just return it to the dealer where you purchased it?
[Asus  Eee Pad Transformer Prime] caanda45:
Well I can sort of do that, they will give me a replacement, with some strings attached and because I do a ton of business with them they will look after me. I feel Asus should fix this and be responsible, they produced a ****ed up unit that does not work well on wi-fi, GPS was there and then remove and the boot loader was locked for no reason that I can understand.

I have asked for my money back from Asus, if I do not get it back then I will proceed with the re-placement unit from Memory Express and never buy Asus again. I waited months and months for this unit like everyone else, this was supposed to be the unit that everybody was going to copy and aspire to...it has turned out to be quite the oppsoite. Do not misunderstand me, the unit looks and feels great and works wonderful...but my primary use is for travel for wi-fi/internet use where this unit fails miserably and does not work with a connected bt device. So at this time for me and my uses it is a real dude, that is me being polite about....:mad:
[Asus  Eee Pad Transformer Prime] gbh62:
Prior to the latest update, wifi/bt streaming to a headset resulted in an immediate wifi disconnect for me. Now it seems to be working perfectly.

Linksys e2500 router.

5ghz disabled,

2.4ghz N only, 20mhz only, fixed on channel 2

I get a pretty much constant 72mhz connect to the router (same as before the update)

Fluctuates a bit between 3 and 4 bars about 20 feet from router, through two walls (around 55 to 60db). Previously, I got 2 to 3 bars, and about 5 DB weaker signal.

My only problem so far with the update is the battery which I think is draining much more quickly during sleep, but I need a few days to characterize this. It completely drained to 4% a couple nights ago, but I'm not sure what the start point was when I went to sleep. I will have more data on the in a couple days.
[Asus  Eee Pad Transformer Prime] hogwilson:
Heads up.... Check out Got GPS working with phone... thread in General. It works, try it.
[Asus  Eee Pad Transformer Prime] dingdonggggg:
Anyone with the BT/wifi issue wanna do something crazy?

;-)

Read above mentioned thread about GPS.

And then place your phone on the Prime and speedtest.net the wifi speeds while streaming over BT.

I get the impression there is a significant improvement in throughput of wifi
[Asus  Eee Pad Transformer Prime] jyan_osu:
Someone in the Evo 3D forum with an alpha of ICS cyanogen has similar problems with WiFi and Bluetooth

http://xdaforums.com/showthread.php?p=22480527
[Asus  Eee Pad Transformer Prime] wbwjr:
My GPS works after doing this test with my Droid Razr. I did not notice a significant improvement in Wifi. Even with the Razr off it works now where it never worked before. How can this be? I only have 5 days left in my return window. Now if I could get the wifi improved I might just keep this possessed device.
[Asus  Eee Pad Transformer Prime] bimbobo:
Gary Key wrote on February 8th

"For users still experiencing the drop out problem with WiFi/BT enabled, we expect to release a statement shortly (edited for clarification)."

Where is the statement, what is the next step after 13 was pushed out to US customer with sad result for some and no result at all for others.

I am actually glad, this time, that it's not pushed out in Europe.

We need to know what is the plan A and B because I got thise device for a month, I like it, the things that work do it very well, but a tablet NEEDS WiFi, NEEDS BT and WiFi together, NEEDS a battery life advertized for 11 hours plus 4-5 docked, NEEDS to be as we expected and marketed.

I have spent more times debugging and writing that using it.

We need info and we need them NOW!

A month of patience should be enough!
[Asus  Eee Pad Transformer Prime] claussor:
I hear you. I'm also from DK and have to return it today to get my money back (on the last day of the return period). I like this tablet and have been waiting for it for almost half a year. But I simply cannot justify burning 900 dollars on something that doesn't work and only maybe (most likely) will work in the future.

The reboot plus the WIFI/BT issues are bad. Asus - you have a very appealing product, but seriously you are scaring your customers away with this.
[Asus  Eee Pad Transformer Prime] Techie2012:
What is even more bizarre is that this is the only place where there is acknowledgement from ASUS that there is a problem with the tablet, and there is only 1 person in the entire company that communicates this with the public. Everywhere else (Press Releases, Facebook, News, or even Customer Support) ASUS either denies that there are problems or completely ignores requests for comments/fixes.

This is probably the main reason why I am thinking about not attempting to get a 4th unit after returning my 3rd one, and look for another product. I need to be confident that my $700 purchase has a good technical support for the lifetime of the tablet.
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
They are probably concerned that any official statements they make will be used as evidence against them in class-action lawsuits like this one.
[Asus  Eee Pad Transformer Prime] bimbobo:
....wouldn't be more logical to concern about the thousands of customer they risk to lose.

I know that probably many are happy, because they only have to show the device to friends like a trophy, but they will never dig into the features available, and the real potential of the product.

Asus is on the edge to be "bashed" in all media and social network.

The best marketing is mouth to mouth recommendations, not the bull**** they write on the "product side".

Asus should take care and try to "close" this issues painless for the company.

Gary is to be appreciated, but franckly, I would have expected a better feedback and fast "solution".
[Asus  Eee Pad Transformer Prime] Techie2012:
I'm afraid the issues with weak WiFi and BT+WiFi could not be a source for lawsuits unfortunately. Nowhere in the package/specs/documentation it says what is the expected range/throughput for WiFi nor it says that BT should work simultaneously with WiFi. Sucks.
[Asus  Eee Pad Transformer Prime] bimbobo:
I read in a thread, that ASUS UK on Facebook stated that the new fw was blocked because 13 has cretaed several issues.

Can somebody link me to FB's site.

I never use FB so the link in that thread (that I lost now) was pointing me on the FB main site.

Thanks in advance
[Asus  Eee Pad Transformer Prime] demandarin:
A new F/w will be released soon so. 13 won't even matter anymore.
[Asus  Eee Pad Transformer Prime] astralmind:
According to who? Did I miss an announcememt somewhere?
[Asus  Eee Pad Transformer Prime] bimbobo:
Yes in the US, we are not receiving anything, nada!
[Asus  Eee Pad Transformer Prime] kevinkline:
Take your lawsuit talk to a different forum. We are here to work on wifi or BT issues. Its posts like yours that keep Asus and Gary from responding. Also, you might read up on class actions, they don't help unless you want to fund lawyers and end up with a dollar settlement.
[Asus  Eee Pad Transformer Prime] dcAndroidFan:
Already did, but thanks for giving me permission.

Really? How much "work" has gotten accomplished on this issue by any user on this thread since the original post? It's broken, we don't know why, we can't fix it on our own, and Asus hasn't fixed it yet or given us concrete details.

EDIT: Believe me, I'd like nothing more than to work on the issue. I have a computer science degree, a decade of software development experience, systems admin and computer building experience. But to work on something, I have to have information and resources, and Asus has given us nothing. I don't have $500 to burn so I'm not going to open my unit, risk breaking something, and void my warranty. If there's external steps to take and updates to apply, I'll happily participate. I AM HERE to try and work on the issue and it's getting nowhere and I'm frustrated like everyone else.

Nonsense. I posted this morning. Gary hasn't said anything since 2/8 and that was just to say that they would be making a "statement" soon. My post hasn't prevented anyone from responding to anything. Furthermore, I didn't file the lawsuit and I have nothing to do with the lawsuit. All I did was make an observation. And I have read quite a bit on class actions. I'm not saying I support them. I have received numerous opt-in letters and I have never participated in one.
[Asus  Eee Pad Transformer Prime] bimbobo:
There must be a "limit" when they will accept the fact that no fw can solve the hardware issues, so why using all the resources to try hide the sun with a net?

In all cases this unit, as it is now, will never be 100% reflecting the original specs, and it does not help to remove "feature" as unsupported, if they sold it with it.

What are we really hoping here? How many of you believe that a fw update will solve the WiFi weak signal, the WiFi/BT collapse and the backplate? Comon guys, I would like to believe that, and that's why I did not RMAed mine yet.

But the longer we wait, the bigger is the "signal" that they cannot do it. They need to recall the unit, and begin pull out a newer hardware config. and maybe another backplate.

They are just trying to find the way to tell that to us, as it's involving ASUS worldwide.
[Asus  Eee Pad Transformer Prime] bgm307:
Just got my second Prime. It's a C1. I booted it, it had HC on it. did one update, I think. At least it only restarted once. Now I show ICS 4.03 with 9.4.2.13. So I guess they've rolled everything into the ICS update. After that it did a camera update and that was all.
[Asus  Eee Pad Transformer Prime] wbwjr:
Looks like my return window is now! Update fix has been delayed.

http://www.theinquirer.net/inquirer/news/2151917/asus-delays-update-transformer-prime
[Asus  Eee Pad Transformer Prime] hitekdroid:
I went ahead and bought the dock, and surprisingly it cuts out alot less. Maybe my hand is getting in the way of the antenna? That said, it does still cut out in certain positions, and using cooltools i can see my signal going from around -75dB to -200dB while moving the Prime in different positions while sitting in the same spot! I'm going to exchange for another one, but can a person with a "working" one test theirs out? No other problems(a little lightbleed) and it's only re-booted once on me.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
Gary could elaborate on "complete dropout"

Does that mean it has to completely stop working? Cause I have dropout issues, but my wifi just slows to like 700kbs instead of 12M
[Asus  Eee Pad Transformer Prime] blinky44:
Gary posted again tonight, sounds like we need to have a complete drop out (whatever that means) with wifi and bt on to be part of the wifi/bt issues solution. Maybe we really do need an official wifi dropout in the same dwelling sticky now. I have nothing to do a heavy test of BT. BT mouse works fine with wifi. I suppose I could go out to the van and see if I can BT music to the stereo and drive down the the city wifi tower at the end of the block and then drive away from the pole. Seems kind of silly when with my AP off and only using the router in the original spot I drop signals on the 3rd floor. Had to spend $40 to add a AP on the main floor to prevent that from happening. The Prime is great just wish my wifi signal worked like my laptop does all over town with our city wifi. It was so convienent and my Prime only works some of the time.
[Asus  Eee Pad Transformer Prime] compuw22c:
It sounds to me like their cop-out of doing anything to fix the issue. This to me sounds like they're saying "well, it's still *technically* working even if it is at 700kbs. Many factors can influence wireless performance...*gps speak*" I seriously hope this is NOT the case, however that's what it sounds like to me... It ain't lookin' good.

*Goes back to waiting for an unlocked bootloader that may never appear*
[Asus  Eee Pad Transformer Prime] caanda45:
My TFP is getting rma`ed for a complete refund. I opened a case and basically told the technical service rep that I wanted a refund due to the following issues....this what I said in the email......

So xxxx my issues are very weak wi-fi, wi-fi will not work with a bt device connected and will not stream anything connected to a bt device.

I was in the Winnipeg International airport and could not connect over the airports wi-fi. The person next to me had a I-pad working just fine over the wi-fi.

I was in a hotel meeting and my wi-fi worked but page renderings were 20 to 25 seconds. My Samsung Galaxy S2 was faster on the internet on a 3G network.

In my house the bars drop off to 1 to two bars, 10 to 15 feet from the router and using a wi-fi analyzer go from -40 db to -70 to -80 db on the same floor as the router and streaming is spotty to non existent in certain areas of my small house.

Netflix is fine as long as I am near the router, when I go to the area of the house that I like to use Netflix it is 50/50 whether it works or not.

The GPS specs were dropped, my pre-order was made with the first specs in place that the GPS would work.

I won`t even mention the boot loader issue...

All in all this wi-fi only device does not work. I have spent a long time reading about the issues on xda...http://xdaforums.com/showthread.php?t=1443868 and here....http://xdaforums.com/showthread.php?t=1486926

I think I am at the point that I would like a refund, this unit does not do what it is supposed to do. I hope this email makes sense as I told you I have been up all night at work and it is darn cold in Canada today. Thanks for your assistance in this very frustrating matter.

Thanks

His reply is the following....

Yes whatever you paid will be paid back to you.

Best Regards,

ASUS Customer Support

I left his name out, I am happy with this result, if the damn unit worked I would keep I love it, but traveling it becomes useless!!!!

FYI for everyone...good luck!!
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
If they try to pull something like that then it's on, I've been nothing but patient and supportive this whole time, if I get some **** about its not a complete drop out then that'll start a war which I'm sure most would follow suit in