yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] bimbobo:
If you are so happy, why are you participating here?

Because as you can see, this thread is for those having issue.

Why are you bashing those that are bashed by using 629€ and try to have their devices work as advertised?

The happy guys/girls have the positive thread, this is for the unlucky ones, that does not have C3s because we were so stupid to buy the ATP when nobody did.

My order is from Dec 12th 2012, where most of you did not even know that the Prime was out.

BTW I am no child, (soon 50) and I waste time here because I earn the money working my *** out all days and not to give ASUS 629€ for fun.

I like my Prime, it does not work 100% as it should, is this a crime to claim about that?
[Asus  Eee Pad Transformer Prime] Aotw:
I sent my ATPa C3 model, i have had for about 14 days on RMA, because of loosing 90%+ on WiFi with BT on, and couldnt find any GPS sattelites, but also a small none visible issue on top are on screen, then you gently pressed on the screen you could feel like it wasnt properly in place but would sink down a little and go back then releasing.

I dont have any high hope to get it fixed, but miracles can maybe happen. :)

Probbay have to go through this process before i can get a refund, and i have started to look on alternatives.
[Asus  Eee Pad Transformer Prime] Evo4sickness:
Thats right I have a b serial nunber Prime and never had one drop out. Now the only thing I do want to know about that has been talked about that much is the not perfectly synced when using bluetooth which I still till this day dont understand and there has to be some type of solution. The unsyncing is worse with my own videos from my Evo and this running them on Mx Video player. If anyone has any suggestions please let me know.
[Asus  Eee Pad Transformer Prime] beavertank:
I saw a request for proof of results where it "worked", so I tested mine to see if I fell into that category and documented it... What's the problem?
[Asus  Eee Pad Transformer Prime] opentoe:
Lots of people that have "working" tablets just browse the web a little, play some games and jerk around. Hey, I can do all that with a broken wifi/bt adapter just fine. Then my tablet is working fine! But I don't just browse the internet and wack off. I listen to music, VPN into work, stream audio/video or attempt to try to until my wifi disconnects or just freezes on me. People do different things on their tablets, and the ones that utilize all the functions of the tablet experience more problems then the rest.
[Asus  Eee Pad Transformer Prime] bebop23:
Well that is nice, too.

I for example want to use it for work which makes the Bluetooth Wifi combination necessary. I want to use a bluetooth mouse while looking at web pages/web pdf/web clips/ then copy/clip parts i need.

So bandwidth isn't my first priority as long as i can do that. Still it's a very conering issue and up to now the only thing keeping me from buying it.

Waiting for the TF700t is't an option either: paying 100 $ more for a 10.1 1900x1200 screen? My poor eyes.
[Asus  Eee Pad Transformer Prime] bimbobo:
I think that another option could be a patch that establish some kind of "Qos" inside the Prime that automatically reserve 20% or more of the bandwidth to the WiFi when the BT is in use with speakers, headset and so on.

I think the major issue is that even at a distance when the WiFi signal is weak, but still usable, the BT usage decreases it even more and causes the drops.

If the Chip or the Qos could limit the BT to a level that it's not "destroy" the WiFi completely, then it could still solve most of the problems.

That's why I do not understand that after so many fw update, still this is not "improved". Solved by software alone is impossible imo.
[Asus  Eee Pad Transformer Prime] r_fung:
Thank you for listening to your customer. :)
[Asus  Eee Pad Transformer Prime] bimbobo:
What are you thanking for... :rolleyes:

The WiFi/BT issue discussed in this thread is not "solved" for those suffering of it.
[Asus  Eee Pad Transformer Prime] newellj79:
Exactly. Gary started this thread a couple months ago. At this point it's safe to say that there is no fix coming. In fact it has been confirmed to various users in email's from Asus. A very sad state of affairs indeed...
[Asus  Eee Pad Transformer Prime] MRCANNADY:
Thank you Asus for working to rectify the issues with the Prime.

Contrary to the some of the post here, Asus is continuing to work on the wifi/bluetooth issue. Whether through a software fix (giving wifi priority over bluetooth signal) or newer model fixes which can be obtained through an RMA.

I would advise everyone to do their own research before following the usual posters who would like you to believe that nothing is being done to fix the issues at hand (for whatever reasons they have). The same comments were stated over and over again about the GPS issue, which we all know now that wasn't the case. Once Asus decided that a software patch couldn't fix the issue, they resolved the problem by producing the Dongle.

Yes, thanks to their commitment to resolve their issues, continued forum support and calling their customers to confirm the dongle shipments, I am now an Asus fanboy...but hey, we have some Apple fanboys here also!! ;)
[Asus  Eee Pad Transformer Prime] demandarin:
you are officially Knighted now and will be known as Sir Cannady of Camelot. The Prime Knights of the Round-table ;) lol
[Asus  Eee Pad Transformer Prime] MRCANNADY:
lol!! I just give credit when credit is due, and since Asus decided to actually engage their customers an not sweeped the issues under the rugs like most companies, I applaud them for that.

I hate when people post things like it's a fact. Until Gary or Asus publicly states, "We are not working on resolving the wifi/bluetooth issues, so deal with it as is" I will believe that they are working on the issues, I wont believe people who have no clue what they are talking about :P

Hey, as a member of the Prime Knights, can I get a free keyboard?? The are hard to find here in the U.S :cool:
[Asus  Eee Pad Transformer Prime] V3ng:
My son just named his new hamster "Gary".

I am not sure if this is relevant or not.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
LMAO!!! I was going to ask you to prove that, but unfortunately we have to take your word for it! :p
[Asus  Eee Pad Transformer Prime] bimbobo:
Where did you get this statement that Asus is replacing the old Prime with newer ones?

I RMA mine, as Asus suggested and got it back with same unsolved issue.

At no time, nobody offered me an option for replacement.

I would like to have official statement, not suppositions. Gary has not written a word in this thread since mid March.

Please send us official words, mails or else that can confirm the replacement also in Europe,and I will make a 2nd RMA today.

The rest is just talk of the time.

Asus Europe is not existing, nobody got mails with any kind of your statement.
[Asus  Eee Pad Transformer Prime] demandarin:
I think replacements will only come with worse case scenarios. all others will be reworked. which is why I'd think it'd be best to wait to RMA prime till more details on what's going on is revealed. hopefully they will explain what positive changes have been made to increase wifi performance and wifi/BT.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
We should wait until Gary makes an official announcement on the other issues..also, I read a few postings on users with the newer model primes who do not have the wifi/bluetooth issue, so it is not an impossible fix, but it's on Asus on how the fix will be implemented.
[Asus  Eee Pad Transformer Prime] bimbobo:
This sounds a bit more credible, than stating that they will replace the Prime like that.

Before posting something in this thread, it would be nice to have some "official words", especially for new users, that have not been through this story from the beginning.

Remember also that it seems to be different the way ASUS USA handles things compared to ASUS in the rest of the world.

The possible thing is a replacement, since ASUS US wrote to me that the design will not "allow" major fixes on old Primes, and software solution do not solve this so far.
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I agree with you, but the same can be said for the "It's not going to be fixed' postings also.

I would bet that the more *revised* primes will fix the design flaw in the original ones. Once these are in mass-production, all users of the flawed Primes can have them replaced through an RMA once it is confirmed by Asus that your device has an issue.

I would say that we should be patient, and give Asus sometime to make an announcement on this. Luckily I can use both bluetooth and wifi with no performance issues, but honestly, I usually use wired headphones anyway :cool:
[Asus  Eee Pad Transformer Prime] opentoe:
Worse case scenarios? How about someone that has had three RMA's and all of them having the same issue. I would think doing those processes it a huge waste of money and time.

Asus would have to eventually replace EVERY TF201 ever made, since everyone drops wifi connection speds considerably when listening to an active BT stream. Even though someone can watch their movie and use BT doesn't mean there is nothing wrong with it. If Asus offered me to BUY UP to a new 700 model for like $100 I would do that. That's what they should offer to us poor folks out here.
[Asus  Eee Pad Transformer Prime] bimbobo:
Patience? Yes, but if any of you here has some kind of "direct" contact with somebody at ASUS, Gary, or others, I would like to know why Gary has been completely absent from this thread.

Even in case of no news, he could have written some update like "still no news for you here, but we are working on this".

Plus, all the theories from some of you here, like "replacement, wait before RMA and son on, are just theories. He should keep an eye on this thread and at least show that it's not left behind, as it is a vital thing for many.

Anyway let's see. It's just worrying not to read an update the last 4 weeks.
[Asus  Eee Pad Transformer Prime] paulrod:
@jonnhy88

I have the BCOKAS Serial No unit, UK version bought from eBuyer on 17th Jan 2012, and although I do have the BT/WiFi issue, I can use my prime at around 25

meters from the router (Linksys Cisco WAG320N) although signal strength is reduced at that distance. So not all units have serious WiFi problems my friend.

Wish you luck in having your problem resolved!!
[Asus  Eee Pad Transformer Prime] bimbobo:
Well "my friend", I can also use the WiFi alone..at 35 meters from the router, BUT NOT with BT at the same time streaming YouTube, or other streaming, or Skype calls. This is only possible partially at 2-3 meters from the router.

People that have a Prime working for them as expected, should not write here keeping "reminding" us that some BC0XXX work well. It does not help us having issues.
[Asus  Eee Pad Transformer Prime] roidrage!:
After RMA

I sent my Prime in for repairs for wifi dropout when using bt a few weeks ago. I also noticed that when I used it about 50 feet from my router through one wall, it still showed close to the same signal strenght as my Droid X. But while the X would get 7-8 mbs with a speed test app, the prime would be .05-.06 mbs going to the same server on both. I also had a lot of browser lag, slow loading and even fc's. I got the same unit back 4/6/12 and still have the same problems. My gps was not great but it did pick up 3 or 4 sats inside and 10-14 outside, since getting it back it has not locked onto a single sat. So in my case my Prime was actually returned to me from Asus in worse condition then it was in to begin with. I think at this point I am going to see if I can get a refund on it and the dock. I would really love this thing if it was just functional.
[Asus  Eee Pad Transformer Prime] GatorsUF:
I hate to ask this since I am sure its been covered, however I am on tapatalk right now so searching is not easy.

Can I RMA my TF201 for WiFi fix even if I unlocked the bootloader? I really want to get this WiFi fixed, but I did unlock my tablet...
[Asus  Eee Pad Transformer Prime] newellj79:
No Asus will deny any type of service on your device since it has been unlocked. The legal mumbo jumbo that pops up when you launched the unlock app has them covered pretty well.
[Asus  Eee Pad Transformer Prime] Ntr0s:
WIFI / BT Drop out with new Prime

My Transformer Prime arrived yesterday. I knew nothing about this issue until I fired up WIFI, then bluetooth & connected to my Bluetooth reciever / home theater. Tried to stream Pandora and sure enough, WIFI signal degraded and WIFI completely died.

Disabled Bluetooth and WIFI returned strong.

Anyhow, I sent ASUS an email according to Gary's instructions.

I noticed that out of the box, if WIFI and bluetooth were both enabled WIFI did not degrade or die. It was only after I connected to the bluetooth device and after the prime created the bluetooth profile for that device.

Now:

When I stream audio, WIFI dies.

When I enable Bluetooth bluetooth dies.

Sounds like I'm going to have to call ASUS and RMA or Refund me. Preferably not the latter...I love this thing.

I'm also hoping that one of these awesome XDA developers we all know and love will attach the prime to a debugger (either hardware or software debugger) and try to determine if the issue is Firmware or Hardware related.
[Asus  Eee Pad Transformer Prime] mbamberg:
If you just bought it, and it has the problems, return it to the store and try another one. A lot faster than the RMA process that many are encountering. At this point you may also want to consider the TF700, expected out in the next couple months.(According to the rumor mill. I have no inside information.)
[Asus  Eee Pad Transformer Prime] CrazyKoala:
I didn't try BT so far , only Wifi. I also own a Galaxy Tab to compare the wifi results.

It's absolutely insane. Close to the router, both tablets would be equal, but then switching to another room, when the Samsung tablet (which is even able to connect to the 5Ghz network) barely loses signal / bandwidth (tested with speedtest), the Prime lost 90% of its bandwidth...

It went form 28Mbit/s to 2Mbit/s , the Samsung tablet was still around 25Mbit/s.

I have no idea it was that bad.

Now my problem is that I f*** unlocker the bootloader for no reason. I didn't root or change ROM. I have the stock .21 firmware. But well I didn't read the warning on Asus website. I honnestly wouldn't ever imagine that on an official website they would provide a tool that vois a warranty.

Obviously unlocking the bootlader has no relation to the wifi problem. So I will ask them to still repair the unit, and just relock the damn tablet if needed. I don't it unlocked anyway.

---------- Post added at 04:25 AM ---------- Previous post was at 04:02 AM ----------

I'm not so sure things are that simple. We are talking about a common flaw that has nothing to do with unlocking or not.

The ASUS official website providing a tool that voids warranty is somewhat border line, so using that as an excuse to dodge the problem would be highly inconsiderate.

We are talking here of hidden MAJOR flaws in the products. Those kind of problems have legally a *lifetime* warranty (at least in some countries). And if I wanted to buy a product whose brand was abusive I would have chosen an iCrap, not a Asus tablet... Just sayin

Jeez I really have no luck with Asus products lol. Last time I bought a Asus motherboard, with the pre B3 problem. Well it wasn't Asus fault but wow so much misluck:(
[Asus  Eee Pad Transformer Prime] newellj79:
I agree that it's a major flaw, and they should fix it. Good luck.
[Asus  Eee Pad Transformer Prime] greenlitego70:
Receiving New C3 Prime

I like many of you had the Wi-Fi/BT issue as well as the GPS issue. I sent my prime in via RMA. When I e-mailed them to check on the status, they emailed me back and offered me a full refund immediately due to the GPS issue, which surprised me.

I did not want to return the prime, I rather like it alot, but after going back and forth a bit, I got got them to replace it with a brand new, not refurbished, prime, or at least that's what they told me. It has a C3 serial number and is expected to arrive on Monday. I will update you all and let you know what I found out. Even though we have had these problems with the prime, their customer service has been excellent. Sign of a good company IMO. They know they have a problem and are not dodging the issue, but are rather trying to make it right. We will see if the new prime has those issues resolved.

(BTW, sent prime in on 4/3, will have the new one back by the 16th)
[Asus  Eee Pad Transformer Prime] cvflowe:
I picked up a C3 yesterday from Gamestop. It came preloaded with ICS and some games that were not on my previous C10. So far here are some things I noticed:

GPS does not pick up satellites inside or out, nada.

WFI signal is about the same

WFI/Bluetooth together does work. WFI signal dropped but unlike my C10 I was able to listen to Pandora with no drops.

Light screen bleed

Hopefully this helps.
[Asus  Eee Pad Transformer Prime] dabombcra:
I got my Prime week ago today. I have a C03 model and I hate the Wifi issue I have been having. Though I read somewhere hear on XDA that if you press on the screen where the Wifi toggles are, it may improve your wifi experience. I have noticed it has helped some. It is enough from keeping me from sending my Prime back. It wifi is not an issue while surfing, it is an issue for me while I stream Netflix or Hulu. Bigger wifi problems are at hotels. My Rezound gets great reception, but the Prime is another story. I am hoping that the toggle trick works.

Here is a YouTube video from Mobil Tech Review. http://www.youtube.com/watch?v=vgx2Kpfi-Ps
[Asus  Eee Pad Transformer Prime] caanda45:
That makes a heck of a lot of sense for a brand new $500.00 tablet!!!!! NOT!!!
[Asus  Eee Pad Transformer Prime] good4y0u:
thanks i sent an email im having wifi and dropout+restart issues
[Asus  Eee Pad Transformer Prime] dabombcra:
I'm not happy that I paid for this tablet & it is not working as it should. I since I did the suggestion, my wifi is better. I'm still testing this out before I return it or call Asus.
[Asus  Eee Pad Transformer Prime] opentoe:
Keep RMA'ing those suckers. Asus still hasn't addressed a problem from Christmas holiday. That's about 4 months away now. They had ample time to fix this tablet and it is APPARENT no fix will be available. I've learned my lesson. First tablet purchase ever and it has been a nightmare. I never had so many problems with an electronic device ever. All the company does is waste their money and keeps sending people defective Prime's again. Everyone is losing money on this one and I bet Asus CAN'T WAIT UNTIL THEIR 1 YEAR WARRANTY IS UP ON THIS THING. So, all Prime owners, RMA away until your hearts content.
[Asus  Eee Pad Transformer Prime] good4y0u:
I RMA'd my prime and its the first tablet I ever bought ( I love it to death) it has its issues but damn, the POWER in that tab is amazing...I hate using my atrix when I have it nearby just because the prime is so much more powerful... and when the 1 year time is up I'll unlock boot loader and put roms on it until then keeping the option open is a good thing.
[Asus  Eee Pad Transformer Prime] brantje:
C03 here, and i have very hard Bluetooth issue's.

I can connect to my Belkin Bluetooth receiver, but when i start streaming a video from my network sounds stutters, video stutters and eventually a drop out of wifi.

Shall i RMA this one? I'm afraid to get one with light bleed / wifi issue's.
[Asus  Eee Pad Transformer Prime] demandarin:
Just RMA it and don't go off others RMA experience. It won't get fixed or replaced until you send it in. If they happen To send you a faulty unit, which I doubt, just send it back and complain and request another one. You are entitled to getting one THST works like it should.
[Asus  Eee Pad Transformer Prime] bimbobo:
Right now you waste your time doing it, and will be without your Prime for days without reason.

None of them who RMA'ed it had the issue fixed, myself included.

If I were you, I would wait until feedback from ASUS confirms they do have a fix.

If the C03 does not work, I doubt there is a newer batch that does 100%.

Some is lucky, the majority is not.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Erusman said that his newer Prime didn't suffer from fallout.
[Asus  Eee Pad Transformer Prime] brantje:
I think i will RMA it in may since then the C04 batch is out.

I already requested a GPS dongle, and will request another one that i will offer to the community to experiment with.
[Asus  Eee Pad Transformer Prime] GolfOX:
Mfg series

I have aC10. Can anyone tell me what significance this has. I am not having issues with my Prime other than GPS.
[Asus  Eee Pad Transformer Prime] buxtahuda:
Just means your Prime was produced in January. Same as me.

You most likely do have WiFi/BT fallout (try to watch Youtube with a bluetooth headset a good distance from your router, you'll see) and you might have decent or bad WiFi (I think January leans toward more bad units - test and decide for yourself). Good luck and happy playing :D
[Asus  Eee Pad Transformer Prime] barryflanagan:
BT Mouse freezes when downloading

I use a BT mouse a lot with my prime. If Market/Play is updating, or if I am downloading a file my mouse freezes for seconds at a time. Really annoying.

Streaming video while using a BT headset is one thing - you can kind of forgive it as that is a lot of CPU, WiFi and BT traffic all at once. But a BT mouse and a simple file download? That's a bit lame. :mad:
[Asus  Eee Pad Transformer Prime] buxtahuda:
I agree, but that isn't WiFi/BT fallout you're describing: it's the low I/O rates that our internal SD card has. While it's d/l'ing and writing the data to your Prime, all other functions (like your mouse - or the dock's mouse without BT for that matter) and their reading/writing are put on hold/slowed down until the Play Store is done. Have you looked into different schedulers such as cfq or deadline using ATP Tweak or a manual script?
[Asus  Eee Pad Transformer Prime] barryflanagan:
Thanks for that. Interesting. I have noticed the atrocious i/o on this device. In fact the whole mouse thing reminded me of the old days of shared interrupts hell!

I'll look at some of the alternative schedulers. Thanks again.
[Asus  Eee Pad Transformer Prime] buxtahuda:
No problem! I keep mine on deadline, after running about 20 benchmarks on each scheduler it came up the most consistent (who knows though, no benchmarks are too terribly reliable) without being too much worse in performance than cfq.

Ever since taking it off noop (which should be the best one for us, don't know why it wants to suck so bad) my Prime acts mostly fine while d/l'ing from the Market. It's still one slow d/l after the other, but my mouse doesn't stutter and drive me nuts anymore; however, the actual installation does cause some UI elements (other than my mouse) like the notification drawer to slow down or temporarily become unresponsive, but only for a second or two.

Really though, aside from that, it's helped me unbelievably. Everything runs pretty smooth.