yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] Kidd_Funkadelic:
Not that you should have to, but I'd suggest taking the route I'm taking right now. I'm in the same boat as you- I use my ATP extensively for remote desktop and with work related stuff. I'm going to move to an RF wireless mouse, and avoiding the problem all together.

I started a thread asking for suggestions here:

http://xdaforums.com/showthread.php?p=26398664

I have an older RF mouse with no On/Off and a ginormous dongle that I'm using right now to test out, and from what I'm seeing, this is what I should have done from the start... With the nano-size dongles they have now, you can leave it in and forget it and skip the BT/WIFI crap all together...
[Asus  Eee Pad Transformer Prime] Evo4sickness:
First off I have to say Is I dont have a TFP but do have my money saved up ready to go to BB and get one reason I havent id because I have been reading about this not excusabke problem again for a High end Tablet that cost $500 to $600. Second I just read through everyones answers about the udate and it seems there is again mixed reviews no 120 percent definite answer that it has fixed the problems. And the people who are saying it has remedied the problem but its not perfect is a step in the right direction put not a perminent fix.

And you speak of so many people that have perfectly running TFP I would like to see them come on and show us some vids and speed tests. We all know the Aluminum back is causing a significant part of the problem. So I would love to see just 10 TFP owners come on showing some decent at least 10 to 20 Mbps downloads and higher uploads than what everyone has been posting. If this is the case and see the proof I will go out and by my TFP Asap.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
I don't think this is the purpose of this thread
[Asus  Eee Pad Transformer Prime] caanda45:
I really think that people here really do not care if you buy or not, the purpose of this thread is to talk about bt/wi-fi issues. If you do not have them then post somewhere else or start a new thread on your question please!!!
[Asus  Eee Pad Transformer Prime] scoobrel:
Im having the same issue too since I did the latest update. It will disconnect and reconnect every 10-15mins with a "no internet connection" notification.

EDIT: I changed "keep wifi on during sleep" from never to always and so far i havent had the problem. Ill keep monitoring it to see if the problem comes back.
[Asus  Eee Pad Transformer Prime] paulrod:
PM Sent.

Thanks
[Asus  Eee Pad Transformer Prime] bimbobo:
Hi, is there a new place/forum today for that?

I could not see it.

Regards
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
There haven't been any updates, it was the weekend though, I expect if anything something will pop up today
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
I've got a question, will Asus step up to the plate and replace all our tabs if the only fix is hardware. Even if they can manage something with software, this sure seems like hardware to me, so will they still replace it if we want a hardware fix, if one exists, and all we get is a software patch that masks the issue.

Again, thanks to Asus for coming in here and sharing info with us
[Asus  Eee Pad Transformer Prime] redpoint13:
Has anyone compared the TFP with another device using Tricoder?

I had been reading about all the WiFi issues before I got my device, and the first thing I did was fully update it when I received it. When I went home, I stood my phone next to my TFP using tricoder and my signal was never regularly lower than my phone, most of the time higher (or about equal) even though I had less "bars" on my TFP.

I have noticed some disconnects when I am in my room (Xoom did the same thing, but less often) trying to stream, but the signal seems to be there. Hoping this is software due to the signal strength testing fine comparatively.
[Asus  Eee Pad Transformer Prime] briderx:
Is there a "fraps" app for the Prime to show download speeds? This is the best I can post..
[Asus  Eee Pad Transformer Prime] msalvini:
I am using a program called WiEye and is shows signal strength. When comparing it to my EVO 3d the Prime has a better signal, but the link speed keeps dropping. It really does appear to be some sort of software issue. On a brighter note I have been successfully streaming video and music over wifi to my bluetooth headset.
[Asus  Eee Pad Transformer Prime] redpoint13:
This is my experience as well. I have no issues when I am in decent range as far as dropping out, but my "bars" make me think I have a lower signal. I can sit 5 feet from my router and my Thunderbolt has full WiFi bars, my TFP is missing a bar, but I go into Tricoder and my TFP has better signal strength. When I get to the edge of my signal I will lose wireless occasionally while streaming (this has happened on my xoom before too, but not as common) while my TFP still has better signal strength than either.

Cross your fingers it's software.
[Asus  Eee Pad Transformer Prime] FunkyMcBain:
The problems with wifi seem to be the inconsistent speeds. My speed vary a LOT bouncing between like 11mbps to 60some...
[Asus  Eee Pad Transformer Prime] redpoint13:
"The answer's not in the box, it's in the band."
[Asus  Eee Pad Transformer Prime] Evo4sickness:
Thanks for posting this but can you post it in Mbps. And a quick question tmhow close was you mr TFP in this test and do you have a any of the Bluetooth Wifi issues being reported.
[Asus  Eee Pad Transformer Prime] stephen44:
please don't tell me you cannot do the conversion in your head (i.e. div by 1000)
[Asus  Eee Pad Transformer Prime] Evo4sickness:
Not a problem and how far were you from your router and have you had any issues with zbliettooth plus Wifi or any of the Issues currently mentioned here.
[Asus  Eee Pad Transformer Prime] kevinkline:
I changed my wifi sleep to always on and it makes no diff. Drop wifi signal after a short time no matter what... only thing I can do is shut done wifi and restart. It just keeps shutting down.
[Asus  Eee Pad Transformer Prime] mbo1951:
This is exactly the problem many of us are experiencing. It is very disappointing. I agree with those who feel ASUS should do the right thing and acknowledge and repair the problem. As a comparison, I used my son's Fire, and its throughput was far far better.

Since the last update, the screen on this Prime has been randomly flashing, as if there were some sort of electrical or driver problem.

I wish, now, I could return it. ASUS also offered people in the UK an extremes warranty. It has not done the same for those of us in the US.

That is really disappointing, too.
[Asus  Eee Pad Transformer Prime] blinky44:
Got my 2nd prime today, still no GPS even with the latest update and wifi is about the same, I have experimented with wifi channels and have a bit better signal than before but still less than other devices side by side. I can see this through the ddwrt status screen, wifi analyzer and speedtest.com. This time I am going to stick it out. Funny thing was that the serial number on the new one was the same range but a lower number as my BB unit that went back two weeks ago. I suspect the units sent to Amazon were not fresh off the assembly line. Confirmed the same thing with the another user who ordered on the same day as I did from Amazon last week. Note I had a 32gb GR last time and a 32gb CG this time. BCOKAS11xxxx
[Asus  Eee Pad Transformer Prime] rushless:
Based on Anandtech and other teardowns, the current three Asus tablets all have the same wifi chip. The Prime has weak wifi, but the other two have great wifi and have plastic backs.

Attenuation is a beach.
[Asus  Eee Pad Transformer Prime] newellj79:
Wonderful. So they probably all have wifi/bt that doesn't work together. I was hoping the infinity would get everything right. If they release another "high end" tablet with bt/wifi that don't work at the same time the criticism will be never ending.
[Asus  Eee Pad Transformer Prime] good4y0u:
Its like 100$ cheeper for a reason
[Asus  Eee Pad Transformer Prime] bimbobo:
@demandarin" you wrote about a new OTA today.

I know you probably tested it, what is it good for?

WiFi, battery life (due to WiFi), browser freezing, crashing and so on.

I am on a German rooted 21 firmware so I will get it not soon...

I am just curious :-)
[Asus  Eee Pad Transformer Prime] demandarin:
browser freezing, games crashing...other fixes..Imo battery life good on it. still unsure when they are releasing. IM hoping today.
[Asus  Eee Pad Transformer Prime] Kidd_Funkadelic:
Glad to hear. I use remote desktop apps constantly and if I just let it sit with Jump Desktop running (which keeps the screen on), without doing anything else I end up rebooting a couple times a day. I REALLY hope the fixes also take care of this as well. Fingers crossed...
[Asus  Eee Pad Transformer Prime] DamBadz:
When play almost game screen has random flicking issue plz fix thx
[Asus  Eee Pad Transformer Prime] Digital Man:
http://usa.asus.com/Tablet/Transformer_Pad/ASUS_Transformer_Pad_TF300T/#specifications

If they have the same wireless "combo modules", then why does the tf300 have BT 3.0 while the Transformer Prime has BT 2.1? The Wifi chip may be the same, but it doesn't look like the BT chip is the same.

http://usa.asus.com/Tablet/Transformer_Pad/ASUS_Transformer_Pad_TF300T/#specifications

tf300:

Wireless Data Network

WLAN 802.11 b/g/n@2.4GHz

Bluetooth V3.0+EDR

http://usa.asus.com/Tablet/Transformer_Pad/Eee_Pad_Transformer_Prime_TF201/#specifications

tf201

Wireless Data Network

WLAN 802.11 b/g/n@2.4GHz

Bluetooth V2.1+EDR
[Asus  Eee Pad Transformer Prime] bimbobo:
..in any case, I am still VERY disappointed that Gary has left this thread.

demandarin should send a greeting to him and tell that I can't believe he does not make a statement here, so the mod can close this thread as "useless and outdated".

Seriously, GK has been a great help for many reasons, but for me his silence=failure.

I did what he "mailed" me, made an RMA, had a lot of trouble and anger doing that.

http://xdaforums.com/showthread.php?t=1525229

Nothing helped!.

I asked several time for a replacement to him and to my regional ASUS, they do not care!

For me ASUS as a company is a bad experience, even if I like the tablet.

The dongle?? wow that was a strategic choice to "kill the fire", but for me WiFi/BT on a tablet is like 90% of a tablet usage.

So to whom may have a direct contact to GK, I think they/he should close this thread for good!
[Asus  Eee Pad Transformer Prime] ungraph:
Why is this thread NOT stickied?
[Asus  Eee Pad Transformer Prime] newellj79:
Because at this point it really serves no purpose. Nobody is in here talking about fixing things. It turned into how wifi/bt works on other devices, or speculation of up coming devices.
[Asus  Eee Pad Transformer Prime] demandarin:
this thread is stickied. the moderators made an ultimate roll up sticky. if you look at the sticky thread up top, this one is in there or linked. people complained of too many sticky threads up top. I liked it the way it use to be, BTW. So SwiftK cleaned it up and made an ultimate roll up sticky thread with these "Official" threads and others in them.

they are in here: http://xdaforums.com/showthread.php?t=1631552
[Asus  Eee Pad Transformer Prime] bimbobo:
Where is the new firmware update?

Few days ago was almost in the servers and now no sign of it.

Maybe the test revealed more disasters than fixes..
[Asus  Eee Pad Transformer Prime] NeoMagus:
unless it has the 3.x kernel and /or update to 4.0.4 (which I'm betting it doesn't), does it really matter anyway? I've honestly seen no change from when I got the thing from HC now to .21 ICS smooth and I don't really care about having my plugins set to on-demand. What peeves me is losing so much bandwidth when I want to use my headphones and I don't think any update is going to really help.. I'm not RMA'ing either when theres really no point from what you guys are saying I'll just live with it for now
[Asus  Eee Pad Transformer Prime] banderos101:
Anyone on jermaines aokp willing to test his new cfq flash zip on this BT/WIFI issue.

If anyone is kind enough to try, if possible, make sure to recreate the issue before you apply the zip. Good luck

EDIT: Does anyone know how to recreate the BT/WIFI issue 100% of the time?
[Asus  Eee Pad Transformer Prime] MRCANNADY:
I would guess that Asus is testing and making some tweaks to it. I would rather them take their time with it, remember how great .21 was supposed to be, but now we cant play games without issues. So I think it's best to be patient, don't you? ;)
[Asus  Eee Pad Transformer Prime] NeoMagus:
Run speedtest with bluetooth off streaming netflix, youtube, whatever. Turn your bluetooth on, connect headphones (or controller whatever), start streaming netflix, youtube, play a game using the connected bt then run the speedtest and look at how much bandwidth you are dropping. Some people cant even maintain the connection at all, some are fine and can hold enough to not buffer. I doubt an i/o scheduler would have any difference on the wifi/bt module :confused:
[Asus  Eee Pad Transformer Prime] banderos101:
My reasoning behind it, is that is'nt wifi and bt a medium for transmitting/transfering data?

Assuming that data is being transfered to the prime before being sent out, which is definatly the case with the wifi when you use apps like netflix or youtube, the thing im not sure about is, does bluetooth do the same thing or does it stream directly, either way, we're dealing with how data is being managed on the prime, essentially the same problem with playstore and installing apps.

This is pure guess work, im by no means an expert on these things

EDIT. Thanks NeoMagus. Do you know of another way perhaps, my speedtest results give me different speeds even without using BT, until i figure out whats doing that, i cant use that method, it might give me a false positive if that makes sense

otherwise, i'd try it out myself
[Asus  Eee Pad Transformer Prime] clj03:
Just wanted to share my experience to hopefully help someone else. I purchased a BCOKAS unit in January from Best Buy and found out it was plagued with the BT/Wifi issues. No settings in router helped. I called BB and they advised me to take my unit into the store where I purchased it to see what could be done. They exchanged my unit with the standard questions no hassle at all. Serial on the new unit is C50KAS. I was skeptical at first but gave it a go and using my EVO as a hotspot was able to stream Pandora to my BT logitech speaker with little drop/ fluctuation in speeds using speedtest. I know that's probably not the best way to test but all I have at the moment. Upon getting home I started streaming from my PC large 1+ gb shows and movies with no problems. It does seem that this unit is has bluetooth and wifi working well together. Again hopefully in some way this helps someone else.
[Asus  Eee Pad Transformer Prime] banderos101:
If you dont mind, could you post the firmware, just to rule out you getting a prime with the latest firmware pre-installed
[Asus  Eee Pad Transformer Prime] newellj79:
I also bought mine in January. How long did you wait to exchange?
[Asus  Eee Pad Transformer Prime] clj03:
Firmware is 9.4.2.21 . Everything is stock so far. I have not rooted and have not applied any of the tweeks that are out there such as buildprops or anything. I'm still playing around with it verifying that everything is good. If anyone has questions feel free to ask and I can take a look and play around with it some more. I really like this device and hope that we can all get ours to work as they should.

---------- Post added at 02:45 AM ---------- Previous post was at 02:41 AM ----------

I just did the exchange today. I had called BB customer service who advised to take unit to Geek Squad. When I got to the store a Customer service rep looked it up and said they can't send them for repairs they send them back to ASUS. She asked about the problem and when I noticed it which was recently since I just got the BT speaker. She then processed the exchange again no hassles.
[Asus  Eee Pad Transformer Prime] ghoernersr:
I just wanted to share my experiences with everyone in case it helps. I feared I might have a tablet suffering from the WiFi/BT fallout issue. I thought I would be safe having a C2 serial number, but then after an hour or so while streaming and audio through BT headphones, the video became so jumpy it was unwatchable, and there was no audio.

I also noticed at that time, that GPS was unusable. It took over 10 minutes to lock 9 satellites, and even then, the accuracy never exceeded 48 feet.

I downloaded a ton of apps to analyze the WiFi & GPS, and had almost resolved to an RMA, or worse, living with wired headphones. For S&G, I figured I'd give it a fresh start. I unpaired my BT headphones, rebooted the tablet, and now everything works perfectly again.

I was just able to stream a video over WiFi, audio running through BT. I also checked the GPS; took less than 10 seconds to lock 10 satellites with an accuracy of 24 feet ( from the same spot in my driveway where I had tested previously ).

I don't know if it makes a difference, but the problems seemed to crop up after MyNet crashed while streaming from a MiniDLNA server running on OpenSuSE.

I guess the conclusion I've come to is that, at least in my case, it's purely a firmware/software issue.

(TF201, C2 Serial, 0215 Board Rev, 9.4.2.21 FW)
[Asus  Eee Pad Transformer Prime] newellj79:
I traded in my dec/jan model for a c4 today. I'm very unhappy to report that it has the same wifi/bt issue. :( However I don't see any light bleeding.
[Asus  Eee Pad Transformer Prime] bimbobo:
Mods please close this thread. :mad:

Just got a mail from ASUS, where they tell me to get a refund rather than waiting for a fix.

The combo chip will not and cannot allow WiFi/BT together, and no fix will improve this.

At this point this thread is useless.

Only 1-3 meters to the router can barely have them working together, in my case.

629€ used and amateur bugs not controlled and fixed!
[Asus  Eee Pad Transformer Prime] newellj79:
How did they recommend going about this refund? Thru them directly?
[Asus  Eee Pad Transformer Prime] bimbobo:
Yes, they offered me a full refund through Amazon, even if the refund window was gone.
[Asus  Eee Pad Transformer Prime] NeoMagus:
If nothing changes from beta when we get .28 the WiFi and Bluetooth firmware will both be getting updates. 6.1.1.24 for wifi and 9.29 for BT from demandarins screenshot in the other thread so hopefully its good for something heck Id be happy even getting 5mb down while using my headphones
[Asus  Eee Pad Transformer Prime] jjdevega:
I guess I'm fortunate to have the ones that work well enough to watch comfortably without lag and constant buffering. Although I will have to RMA my keyboard since it keeps getting unhinged whenever I hold it a certain way.
[Asus  Eee Pad Transformer Prime] bimbobo:
I think we all have different needs and use the Prime in different ways.

The chip is the same for all, according to ASUS (if we still believe them)

So for them reporting no issues, maybe we test in different ways, otherwise it does not make sense what ASUS says about the combo chip.

Here is the answer,

"As stated on previous email response, this is a hardware limitation on the WIFI/BT Combo chip and a solution is not use both devices simultaneously to avoid wireless speed from dropping."

So this is a mystery for me, about many having no issues.
[Asus  Eee Pad Transformer Prime] jjdevega:
Not that I will return mine but your saying that they will let us return our Primes just like that from wherever we purchased them regardless of expired return dates? So I got mine from Officedepot.com and my return window had already expired. I can then just call them and they will just let me return it?
[Asus  Eee Pad Transformer Prime] demandarin:
no. lol people are confused on this. we can ask for anything we want. doesnt mean we will get it.

refunds were only done based on specific criteria met. not just anyone can get one.
[Asus  Eee Pad Transformer Prime] bimbobo:
Gary wrote an update.. about WiFi/BT..

Is this ASUS_USA only for North America? If yes what about Worldwide customers?
[Asus  Eee Pad Transformer Prime] micaman:
As instructed a PM and Email has been sent to Tien.

Video taken of my issue.

[youtube]Kzo63yQ2LJ0[/youtube]

I will update here once/if I receive a response.
[Asus  Eee Pad Transformer Prime] demandarin:
I honestly don't know. I'd say contact him anyways. even if he is for u.s. only, he could put you in contact with the corresponding world wide person who can address same problem.
[Asus  Eee Pad Transformer Prime] oddbin:
Are we even remotely close to fixing the audio lag when watching a video with the audio streamed over Bluetooth?
[Asus  Eee Pad Transformer Prime] pbelcomp:
Check the original post for Gary's May 31st update.
[Asus  Eee Pad Transformer Prime] bimbobo:
Sent pm to Tien, no answer at all.

I really wonder what can they tell me, when l pm to them, about this issue.
[Asus  Eee Pad Transformer Prime] Pat1981:
hi,

I had also wifi fallout,.. with a vodafone 803 easybox. Every hour the wifi signal get lost 3-4 times.

I changed the wifi channels,.. and several other settings from my router.. (never had these problems with iphone 4/sgs2,..) and also I had no problems with another asus wifi router.

Yesterday I changed the wifi protection from wpa/wpa2 to wpa .. and the issues are gone since ~4hours. I tryed also only to enable wpa2 alone .. the issues are back again.

maybe you try only wpa if you have wifi fallout,..

br

Pat

Gesendet von meinem Transformer Prime TF201 mit Tapatalk 2
[Asus  Eee Pad Transformer Prime] NeoMagus:
Did anybody get a response? What was the resolution? RMA for the parts that don't fix the problem? Or are they giving refunds now for this issue?
[Asus  Eee Pad Transformer Prime] bimbobo:
Communication is the key of the failure or success!! and ASUS seems aiming to the first one!!

So ASUS Support told me in the last mail, that there is no fix for the WiFi/BT issue, when I wrote through VIP ASUS site.

Now Tien from the "XDA ASUS support" wrote me this: THANKS Tien! for the answer :-)

"Dear Bimbobo,

Thank you for reaching out.

Unfortunately, since you are in Denmark, I cannot pull up your RMA to examine. I would have liked to see what kind of repairs were made.

The Wifi and BT share the same RF antenna inside of the Prime, and you are experiencing a wifi drop when BT is present. There is suppose to be a fix for this, where they extend/replace the antenna.

I wish there was an easier fix Bimbobo, but the only way is for a technician to replace the antenna. The newer Primes, have already had this issue addressed, so wifi and BT are no longer an issue with the new Primes.

I would try to contact them again for a 2nd RMA to replace the antenna, or to ask for a newer Prime instead of a refund.

I am sorry I cannot be of much assistance. I hope this advice has helped a little.

Best Regards,

Tien"

What the h*** is going on here?!

I RMA'ed the Prime, why is not fixed?

@demandarin, can you please get Gary out of the bush, and ask him what is the "finally and official" statement? For ALL the customers and not only the LUCKY North American ones.

Otherwise they can shut down all other ASUS Dept worldwide and only keep the one in the USA.

I am getting mad!
[Asus  Eee Pad Transformer Prime] demandarin:
he is in Taipei now with all that Computex stuff going on & meetings on finalizing firmware update. So his response will likely be delayed until he gets back or is done.

I think you should do like Tien said. send it in again and specifically request what he said. although you may have RMA it before, their new fix might not have been ready at that time. so do THST or request a new prime THST already has the fix in it, that tien described.
[Asus  Eee Pad Transformer Prime] bimbobo:
Last time I RMA'ed it, they broke it and ask ME for money.

I will never send it to Czech Rep. again!

I will await Gary's reply to my mail.