[Member-Found Deals] amitoberoi:
Hi everyone,

This is regarding the a tablet which i had ordered from ipmart.com. I had ordered the product with the following specifications:

Specifications

Screen type

7 inches resistive touch screen, 800X480 resolution

CPU

Infotmic X220 ARM 11

Main frequency

1GHz

OS

Android 2.3 (Support Android market Flash 10.1)

Internal memory

DDRⅡ 512M

HDD

4GB

Expansion

Support TF card that is up to 32GB

Languages

Czech, Danish, Dutch, English, Spanish, French, German, Greek, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish, Chinese

WIFI

802.11b/g wireless protocol

3G wireless

YES, support external(Huawei E1750)

Ethernet

Support external RJ45 adapter

Camera

Built in 1.3MP front camera, support photographing, video shooting

Microphone

Support

Voice

One output loudspeaker

Speaker

Support

G-sensor

Support

Audio

MP3, WMA, OGG, AAC, FLAC, APE, WAV, etc

Video

MKV(H.264 DIVX XVID), AVI(H.264 DIVX XVID), RM/RMVB, WMV, MOV, FLV(H.263 H.264), MPEG, MPG, PMP, DAT(VCD Format), VOB(DVD Format), MP4(H.264 MPEG DIVX XVID), 3GP, ASF, TS ,TP

Image

JPG, BMP, PNG, GIF, etc

Ebook

WORD, EXCEL, PPT, PDF, TXT, CHM, HTML

Other functions

Built-in Microphone, Android Market, Alarm Clock, Calendar, Camera, Gmail, MP3/MP4 Player, WORD, EXCEL, PDF, POWERPOINT

Interface

1 * MiniUSB2.0X1(OTG)

1 * USB2.0TFX1

1 * Earphone jack 3.5mm

1 *Dc jack

Battery

1-Cell 3600MAH Li-ion Battery/working time about 2-3 hours; standby time: about 24 hours (100/240V AC Adapter)

Material

Plastic

Body weight

390g(Built in battery)

Fullset weight

0.8g

Body dimensions

197mm×120mm×14mm

Package dimensions

30.5cm×20.5cm×7cm

This item ordered is the Flytouch 3.

The item which they had sent me is the super pocket i7. This is ARM6 791.34MHz with 184MB/256MB RAM and 1GB internal storage. This is most definitely a different product from what i had ordered. I informed them within 6 hours of receiving the delivery that this is not the item which i had ordered and that they should refund the money. Following are the replies i got:

Me - Hi,

I had ordered the tab flytouch 3, but the item which you have shipped to me as being displayed in the mail i have received from you is Super pocket i7, which is a lower configuration tablet than the flytouch 3. How this has happened at an online portal so reputed as ipmart.com is beyond me. Kindly reply immediately and send me the correct item which i have ordered.

Regards

IPMART - Dear Mr. Amit

Thanks for writing to us. In this case, kindly allow us to check with our stock department regarding to this matter.

Once we have checked, we will get back to you immediately. Have a nice day.

Best regards,

Wendy

Me - Dear Wendy,

Thanks for the reply. Kindly get it checked immediately and revert back to me. I expect the item i have ordered to be supplied as it should be.

Regards

IPMART - Dear Mr. Amit

Thanks for your message. Ok, friend. We will check it immediately. Once we have checked, we will get back to you immediately.

Thank you and Have a nice weekend.

Best regards,

Wendy

Me - Dear Wendy,

In the meanwhile the package would be delivered to me. What do i do with it.

Regards

Me - Dear Sir/Madam,

I had ordered a flytouch 3 model tablet pc whose link on ipmart.com is

http://www.ipmart.com/main/product/...Tablet,PC,,Fly,Touch,3,330462.php?prod=330462

The item i have received is a different model altogether. It is super pocket i7 which is a much lower configuration item than the fly touch 3. I received the item vide DHL way bill no. 7328669526 and the item was delivered today at 12:40 pm IST on 07.01.2012. This status can be checked on the website link

http://www.dhl.co.in/content/in/en/express/tracking.shtml?brand=DHL&AWB=7328669526

Your return policy states that if a wrong item is received and the customer informs you within 24 hrs of delivery, 100% money is refunded back to the customer. I am hereby informing you at 16:40 IST on 07.01.2012, which is just 6 hours from the delivery time that the item i have received is not the item which i had ordered and thus i want to return the item and want a full refund of my money. I have also attached a photo of the item which i have received. Kindly give me the address to which this item is to be sent back and the cost of return shipment is to be paid by you as per your return policy.

Regards

Amit Oberoi

IPMART - Dear Mr. Amit

Sorry for the inconvenience caused, friend. Do not worried, we still checking with our stock department and manufacturer regarding to this matter. Once we have checked, we will provide the solution to you.

In this case, can you please kindly take a video or pictures of several angles to show the wrong items received from us so that we can prove to our stock department.

Hope to hear from you soon. Have a nice day.

Best regards,

Wendy

Me - Dear wendy

the photos i have already sent with my previous reply and the video is attached herewith.pls confirm to me how to send it back as this is not the item i had ordered.

Regards

amit oberoi

IPMART - Dear Mr. Amit

Thanks for your message and video. After we checked with our stock department and manufacturer, we have shipped out the correct Android 2.3 Infotmic X220 ARM 11 1GHz DDRⅡ 512M HDD 4GB WIFI Camera G-sensor 7-inch Resistive Touch Screen Tablet PC - Fly Touch 3 (item ID: 330462) to you.

Because the new batch of stock, all the packaging had been changed to Super pocket i7.

The tablet pc that you have received is model Fly Touch 3, the Super pocket i7 is the name of the tablet pc packaging. This tablet pc has the same memory, hard drive, appearance, size, function, etc. as listed in our website.

Since you already received the item, you may test the product, it is the same product that you have ordered.

Please do inform us if you have any inquiries. Thank you.

Best regards,

Wendy

Me - Dear Wendy,

This most definitely is not the same product which i had ordered. I am attaching here some photos of the info of the hardware which clearly shows that the processor is ARM6 791.34 MHz whereas the product which i had ordered is ARM11 1GHz. The RAM is 184 MB whereas the item which i had ordered is 512MB DDRII. The storage is 1GB in the unit which you have sent me whereas the item which i had ordered had storage of 4GB. How can you say this is the same product. This is clearly the same product. Now the right thing to do is accept your mistake and return my money as the item you have sent me is much much inferior to the item which i had ordered.

Amit Oberoi

This is what is happening. Do they think the customer is a fool that they can give a petty excuse that the packaging has changed. This is outright insulting.

I have again sent a message to them with the system info photos which i have also attached herewith. Let us see what their reply is. I will keep you all posted. However, my experience till now - BEWARE OF IPMART.COM. THEY WILL TAKE YOUR MONEY AND THEN CONSIDERING YOU A FOOL, THEY WILL FORCE DOWN WHATEVER THEY HAVE DISPATCHED.

Regards

Amit Oberoi