yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] 063_XOBX:
Retentions are the people you get transferred if you say you are dissatisfied with Sprint CS and considering changing carriers. They have a lot more power than a regular CSR.
[Samsung Galaxy Nexus] BlackJou:
so er what phone number should i call to? all i'm getting are their store numbers here in puerto rico or should i just call the store?
[Samsung Galaxy Nexus] BlackJou:
since i couldn't find the phone number i emailed that dan@sprint.com mail, i got a response saying that a sprint representative will be contacting me
[Samsung Galaxy Nexus] aidinvm_ultimate:
battery 40% issue!!!

hey guys

I'm new to GNex (3 days user here :) )

my nexus has a serious battery drops when it reaches to 40% on every roms and kernel!!!

it is like this that when battery percentage is under 40% it drains super extremely fast even w/o any usage to nearly zero ( in about 20 min ) bu some times it even does not get to 20% and phone shutdown!!!!!

i also calibrate battery but no success .

( my battery usage above 40% is normal and i get nearly 3+ hours screen on whit moderate usage but it sucks below 40%)

any help/suggestion/etc is welcome.

thanks in advance
[Samsung Galaxy Nexus] JediNinjafication:
Hmmm... haven't heard of this issue yet. What are your settings? Turn of auto brightness. Set display to 0%, flash a ROM that has the slide to adjust feature so all Have To Do Is Run Finger Across status bar to adjust as needed Use WiFi as much as possible.

*They Call Me Pat*
[Samsung Galaxy Nexus] BlackJou:
so it seems i got a response from dan@sprint.com, apparently someone from their customer service is gonna call me tomorrow. i really hope this gets sorted out with that phone call
[Samsung Galaxy Nexus] se7zer:
Just thought I would let you guys know:

Bending the conector inside the port upward a little bit solved the charging/not charging problem for me.

I use a soft pen lid. Cheers.:good:
[Samsung Galaxy Nexus] G-DannY:
+1
[Samsung Galaxy Nexus] skieslord:
Thanks

+1 this fixed my problem that just started this morning. Thanks for sharing
[Samsung Galaxy Nexus] madsere:
Same here, thanks! :good:
[Samsung Galaxy Nexus] KarmaticOne:
Gnex Battery Not Charging Fully and Drains Quickly

The issues everyone is clumping together is actually 2 separate issues ( both of which I had )

If your phone is not charging properly, as in it doesn't show the bold icon when you insert the charger - this is due to your port on your phone. I resolved this by adjusting the tongue inside the microUSB port on the phone - which was bent down due to incorrectly inserting the charger aggressively in a drunken rage. This is easy to fix, bend it back up gently so you dont snap it off..

The other, separate issue which no one has been able to resolve successfully has been the FULL CHARGE issue and drains much faster than before.. Your phone doesn't charge fully, goes from 90%, then to 88%, to 82% and now it will never reach beyond high 78% ect and drains very quickly ( more quickly than before ).

I've investigated this issue extensively and it seems that it occurred most noticeably once I upgraded to JB. I have swapped Kernels and the problem still exist.

After much investigation, I am almost certain this is "software" related. Now it could be an app, or just the JB 4.2 or JB 4.2.1 stock which I am running. Ive tried whiping stats, calibrating batter - using BetterBatteryStats but nothing seems to isolate the issue. It could be a core update from JB that is running in the background, but its not showing up in any of the reports. I have even gone as far as disabling Google Now and all synchs which are known to cause drains but nothing helps.

I am also sure its not a battery issue because I have purchased an extended 3800 battery and it has the exact same issues of not fully charging and draining very quickly.

There seems to be a fix for Atrix but nothing similar for Gnex.

Its nearing a point where Im going to wave the flag and send it in for repair..

Anyone else having this issue and have found any resolution?
[Samsung Galaxy Nexus] Jaccoman:
WD-40

Bend down the connector pin with a toothpick drenched in WD-40, spray some complementary WD40 into the USB cable. Plug it in.

I didn't even need the ducttape!
[Samsung Galaxy Nexus] srpanadero:
I have several batteries, the always charging problem only happened on one, the rest were OK. It would also show crazy data in the battery history, unusual apps using 90%. So was pretty sure that one battery was bad, but this procedure worked and now it looks normal.
[Samsung Galaxy Nexus] karndev:
exactly the same issue here.. problem started AFTER i started using my Nexus 7 cable to charge the Gnex (how i regret doing that now. ) ....tried using the tongue up.. works for a while and thn ghost charging starts again. will try using the official Gnex cable again n try..
[Samsung Galaxy Nexus] jmdsdf:
Happening to me too after using the Nexus 7 cable.. maybe it pushes dust too far into the connector? I tried a toothpick to clean it and compressed air to be extra thorough. It has stopped for now. I hope that takes care of it!

UPDATE: Nope. I disassembled the housing and tried again to clean it. Seems better, for now...

UPDATE #2: Two weeks later, everything is great!
[Samsung Galaxy Nexus] chillymeatball:
This should fix if all else fails...

get a torch, a fine needle and a magnifying glass. First remove the battery. Then look into the charging port and remove any debris, now check the tab inside the charging port. it has most likely bent and is pressing against the back wall of the port. Use the needle, gently pry the tab up so it is centred in the charge port. This solved my issue..Cheers.
[Samsung Galaxy Nexus] Samhain77:
R: My Galaxy Nexus goes crazy (battery/charging issue)

I've also solved in this way... But without the magnifying glass :cool:

Now used for more than a week and charged only with original charger without any problem.
[Samsung Galaxy Nexus] poexone:
So glad I found this thread. Same problem here with Nexus 7 charger. I am gonna stop using it TODAY!!!
[Samsung Galaxy Nexus] hardikjakharia:
Re: [Q] LTE Galaxy Nexus not charging, even after replacing USB port

Hi,

I had the same problem of ghost charging, it started with phone not charging when connected to charger and then randomly showing charging...

Now discovered it causes vbus_tuna_otg wake lock, resulting in high system usage in settings> battery and not letting phone go to deep sleep, causing battery drain.

Tried lifting the pin, what else can I do? Tried cleaning it too... any help?
[Samsung Galaxy Nexus] djbeat1:
Buenas tardes a mi me sucede es que el celular deja de cargar solo, tiene la Rom Oficia JB 4.2.2 y en mucho foros la gente tiene problemas pero al parecer no es la Rom, desafortunadamente es un problema de Hardware del Nexus de la plaqueta de carga USB, lo raro; pero lógico es que de dicha plaqueta hay 2 versiones la REV1.5 que es la que trae el celular por defecto y la REV 1.6 que salio después y es la que hay que cambiar para darle la verdadera solución, pongo el link de como solucionar dicha falla

mistutoriales.blogspot.com/2013/02/solucion-definitiva-si-nuestro-galaxy.html

Gracias.
[Samsung Galaxy Nexus] najaboy:
http://xdaforums.com/announcement.php?f=1431

.
[Samsung Galaxy Nexus] tdi_votex:
I currently have the 2nd issue. 9 month old phone started to charge less and less about 2 month ago (now would no go over 60%) and discharge faster and faster. It is not liked to any install nor any modification to my phone. I am not rooted or any strange app installed. My phone would shutdown during boot (message saying that battery is to low), but if I swap battery with my son's GNex, his phone will say that my battery is 80% full, and is full battery in my phone would say 5%.

I will try to get it repaired or changed under warranty.
[Samsung Galaxy Nexus] PinkElf:
Hello,

I have had the same problem and tried the "simple" solutions that are found on the net from one end to the other.

I would just let it be replaced but got duped by a seller, got a device from marocco that will not be repaired by Samsungs partners and the original seller won't do anything to help me. So I am on my own and can't use any warranty.

After deciding there is nothing to loose and everything to gain, I bought a new USB flex cable and installed it. For one evening, I thought the problem is solved.

But sadly, upon powering the device the next morning, I saw that the battery was only 16% (from 100% the evening before) and the "charging" symbol is, again, constantly active, draining the device in some 12 hours everytime.

One thing changed upon swapping the usb flex connector:

I can charge the device now when I plug it in.

But still, the charging symbol is constantly there and the battery is drained very very fast, no standby mode and so on.

So it is nowhere near repaired.

I once again took the phone out of the case and powered it.

Now I disconnected the usb flex (the new one!) from the mobiles motherboard. AT ONCE the "charging" symbol disappeared.

What do you make of that? Does anybody have another idea what to do now?
[Samsung Galaxy Nexus] mihaly_n:
Problems started yesterday here.

Plugged the phone in the PC after playing some games. Device not detected. Restart: device not detected.

Restarted again. Charging (AC), although I was on USB. Unplugged and plugged back. Not detected.

Toggle fast charge on... not detected. Fast charge off... not detected. I was playing with the cable plugged in bending the whole structure back and forth and now it's working. Although the ghost charging just started. Don't really know why... I unroot as soon as possible, install back the original yakjuwx and sand it back to RMA.

Will keep up
[Samsung Galaxy Nexus] natev22:
This seems to work for me. I do a lot of battery switching. I charge a battery in a battery charger then when my phone gets low I just swap out a new battery. It is almost like the phone gets confused when a new battery gets put in without having the usb charger inserted. It wasnt doing this at first, but i have dropped the phone a few times and it has gotten wet, so maybe something inside is corroded and its causing the issue.

But, This little trick seems to work. it works until i swap out a new battery. As soon as i swap out a new battery, the screen wakes up over and over again. Then I do this trick and it behaves normally.

oh... and i tried swapping the USB port and that did nothing. I tried bending the tab, that did nothing, i tried cleaning the usb port, nothing.

remove battery, insert charger, insert battery, wait until lightning bolt goes away and battery status symbol appears, remove charger.

That is the only procedure that has made my phone behave close to normal.
[Samsung Galaxy Nexus] Daniol71:
I have a similar problem but it's not exactly the same. My GNex will charge on USB only, not with wall charger (charging icon appears when phone is off and wall charger connected but I don't think it charges). My PC says unknown device although drivers are installed and used to work perfectly and I've tried different cables (including original cable). When connected to PC the GNex thinks it's on AC Charging (don't know why). I think my problem is software instead of hardware because it occured a few months ago and then solved itself and didn't happen again until now. If it was faulty hardware the problem wouldn't have solved itself like that. So does anyone have a software fix (not factory reset, doesn't seem to have worked for anyone)?
[Samsung Galaxy Nexus] mihaly_n:
This happened only one time with me. Then sometimes it says unknown device. But now everything works well
[Samsung Galaxy Nexus] Daniol71:
Fixed my problem, tried bending the tongue up once again (forced much more this time) and it's working for the moment :)
[Samsung Galaxy Nexus] mudar1771:
open-source software solution

Hi,

I have developed an open-souce (GPLv3) app that helps save battery when this happens.

http://xdaforums.com/showthread.php?t=2484871

SnooZy Charger turns off the screen on these ghost connections, saving battery consumption by the display. It does not fix the charging issues, but it reduces the battery drain when this happens.

mudar

ps: sorry if this is considered as xposting or self promotion :(
[Samsung Galaxy Nexus] tigersfa8:
Bolt vs no Bolt

Had a question about battery problem also here.

I have my phone off, and was wondering when you plug the usb to charge, what the difference is between having the lighting bolt on the white battery indicator vs. no lighting bolt on the battery indicator.

I have also taken the battery out, while the usb is unplugged, plugged the usb charger, then put in the battery. Then, the lighting bolt symbol on the battery appears, then disappears about several seconds later. Then another symbol of the battery appears, but with no lighting bolt on it, then disappears...

What would the problem be maybe?

Thanks~
[Samsung Galaxy Nexus] Cignale:
NOT solved...

Got three days ago several random problems as reported in the forum (charging icon when cable disconnected, not charging at all, charging as usual but delays in feeling plug/unplug action, no action when connected to pc, etc.). I was quite forced to think at a "growing"usb port fault , but when I put out battery for 30 minutes at least , magically all come back to usual. I suspect that plugging out battery for a quite "long" time let same capacitors implied in power circuit decharge fully.

Update: Now GN has restarted to show problems.......
[Samsung Galaxy Nexus] zamzameir:
these problem now got into me..its really pain in the ass..now what to do?:'( I've tried everything in this thread..no solution.. I have a question..do I need to bend the tongue upwards or actually downwards?I got confused.sorry.please help me out..thanks a lot
[Samsung Galaxy Nexus] electro`:
To be honest, I had this issue. Easy fix for me was just using some tweezers (like eyebrow plucking ones lmao) and tweezing it until it stops.
[Samsung Galaxy Nexus] DevH:
Got major issue all of sudden and fine won't start anymore

I have been tweaking with my phone customizing it for like one year and didn't have any problem. I flashed with KitKat gummy ROM and then reverted back to 4.3 stock jellybean that I had restored using ROM manager. Did few customizations installed clean master but after reverting back I started witnessing some major flaws with battery charging status earlier with KitKat I wasn't using any battery saver app but after reverting back I installed DU battery saver and it would like take ages to charge my battery like 7-8 he's but I wasn't paying much attention to this. Later I did some advanced cleaning with clean master, but anyways that won't clean any system files that would hinder the functionality of phone right? later as I detached my power cable without switching off the supply ( even though I had done this many times before) , phone flickered/froze and switched off and won't start without power cable inserted. This kept continuing then like it won't switch on even with power supply, just showing for a sec the battery symbol with bolt sign and going blank.

Well I tried different ways as suggested like pushing the small panel inside USB down or attaching to laptop w/o battery and putting back n starting but all in vain.

I am not sure any major fault has cropped in the charging circuit or is the phone bricked? Battery dead?

Guys do give some suggestions..

Thanks in advance!
[Samsung Galaxy Nexus] tuner520:
My wifes GN would not charge or was very intermittent after fumbling around, fixing permissions solved it... hopefully for good.

The charging problem began after she used a car charger for the Xperia X10. When she got home and went to charge her GN on the stock GN charger, it wouldn't charge at all.

I tested her charger with my GN and it charged normally but hers just didn't charge. While tinkering with the GN and cleaning the usb port it would start charging every now and then. I remembered that the X10 charger threw some sort of different voltages cuz the X10 wouldn't charge on a generic USB wall charger I got at a computer store..... UNLESS.... I shorted out the middle two prongs on USB cable. So that led to my conclusion that the GN freaked out and went to protect itself when it saw abnormal voltages from it's micro usb port.

To solve the problem (hopefully forever) I used ClockWorkMod, went to advanced menu and clicked "fix permissions". Since, wifes GN has been fine for a week now.
[Samsung Galaxy Nexus] Melhouse:
I got this connector board today, and after replacing it the false positive charging indicator problem is fixed!

The installation was also quite simple to do, so if you don't want to send your phone to a service center you can buy this part and replace it yourself.
[Samsung Galaxy Nexus] dre4402:
Im having the issue of my phone thinks its charging when its not a battery pull only seem to work now the issue did start after plugging into a car charger. Now with it thinking its charging could it be software more than hardware?
[Samsung Galaxy Nexus] DorfonCeltics:
I'm having the exact same issue as the OP. The charging indicator shows up even went I'm not plugged in to a charger. The last 50% of my battery life drains in about an hour. I've only had the device for about 40 days. I'd really like to know if this is a software or hardware issue. I'm thinking I can get a new device from Verizon if it's hardware.
[Samsung Galaxy Nexus] Melhouse:
I can confirm that this is hardware problem after replacing the USB charging board myself. You have the exact problem as I had.
[Samsung Galaxy Nexus] icedragon999:
Did you just replace the port (as found here) or the port and the flex cable? Can't seem to find both for sale in the UK, only the port. Cheers
[Samsung Galaxy Nexus] Melhouse:
I replaced the whole board with the port. Replacing only the port would require some mad soldering skills :)

I bought it from ebay (http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=150713366355), but shipping took a good 14 days.
[Samsung Galaxy Nexus] icedragon999:
Thanks. 14 days is a *****, don't know if I can hang on that long! It doesn't seem to be charging AT ALL now when the phone is on (says "not charging") and don't even know if it will charge when it is off, will have to leave it plugged in tonight while I'm sleeping.

Then again, the alternative is giving it to Vodafone and that will take at least a week, then I'll be without a phone completely!

EDIT: Also, another weird thing is how every time I take the battery out and plug it in again and boot up, it shows a different percentage left (like it will be 16% then jump up to 50%). This doesn't sound like a port issue, could it be an issue with the battery itself?
[Samsung Galaxy Nexus] owl777:
have the same problem...

i think problem is caused by using third party chargers... does any body use only original charger and have the same problem?

the question is what is broken now phone/battery and is there any way to fix it without replacing parts.. have no idea what to do now, got my phone from us and have no Samsung service nearby...
[Samsung Galaxy Nexus] Melhouse:
It could be that this issue is triggered by using third party chargers. I think my problem started when I used my old USB car charger.

The problem is definitively in hardware.
[Samsung Galaxy Nexus] owl777:
i am trying to use the method posted by tuner520, "fix permissions" in ClockWorkMod... and use original charger then... will post on results.
[Samsung Galaxy Nexus] owl777:
"fixed permissions", fully discharge battery and charge it again with stock charger...

the same stupid charging icon shows after 5 minutes after unplug and phone keep turn on screen...
[Samsung Galaxy Nexus] tuner520:
sorry it didn't work for you, maybe carefully cleaning the usb port with a toothbrush makes a difference? I did tinker with the port before fixing permissions, and the GN is still charging fine right now (knock on wood).
[Samsung Galaxy Nexus] owl777:
finally i found local samsung service and bring my GN to them... They never seen this kind of device but take them for repairing, i have no idea how they gone to fix it and how long may it take, specially if the do not have parts for that... but this is official way to make it work.

i am already thinking of buying iphone and set Bing as my default search engine. LOL.
[Samsung Galaxy Nexus] eiron:
Has anyone gotten a final fix on their problem yet?

I'm asking this because for the last 3 days ive gotten this and its driving me crazy so ive made a bunch of experiments

Not working:

-wiping battery data

-draining battery and then waiting for it to be %100 while turned off

-putting in a different battery

Working-ISH (not worked for me but have given me SOME results)

-wipe data from the device and unroot it (use it as stock) : worked for 10 minutes

-after un-rooting it Reroot it : worked for 7 hours ( SO CLOSE )

Working (im pretty sure ive narrowed down the problem to the charger port on the phone )

- Pressing down slightyly on the charger port

Paranoid :

-Lightflow

-Market unlocker

other than extensive googling ( looking at all the links till 3 pages for 10 different searches ) ive found the only guy who has been able to solve it was

HTTP ://osinter (DOT) net/?p=70

I've contacted him for further details since pressing on the charger also does SOMETHING for me too, i will post here if i get any results back

NOTES:

-ive always been able to charge phone with all the chargers

-playing around with the charger port WILL void your warranty

sorry for the long post.
[Samsung Galaxy Nexus] Melhouse:
Read my post on replacing port.
[Samsung Galaxy Nexus] owl777:
this one http://osinter.net/?p=70 is not the issue that was opened by TS.

looks like its something another and its for 100% problem with usb port.

after 10 days of goggling and reading different **** about bad and poor batteries of Google Nexus i decided to stop doing that. if there was some software way to fix it its have to be already found, but it is not.. so the Melhouse is the only one who make it work. You have to buy whole new USB port and install it by yourself. All other fixes that was reported as working for other people do not work for my own GN.
[Samsung Galaxy Nexus] leyvatron:
mine went crazy for a week or two....

yesterday I let it drain completely with youtube, I left it on a video and forgot about it. Once it was dead, I let it recharge over night while the phone was off. Its fully charged, I unplugged it, boot into recovery and flashed Foxhound .9

No issues yet, No lightning bolt, the screen hasn't came on and off... but I also haven't plugged it into any usb port.
[Samsung Galaxy Nexus] owl777:
please let us know if the bug will come again.
[Samsung Galaxy Nexus] leyvatron:
Comparison with 2 days ago and today.

I haven't plugged it into any chargers but so far so good.

In first pic you can see the charge bar green and battery drain. AOKP ROM.

2nd pic is normal with Foxhound ROM.

Can it be a faulty app????

The only app I removed was lightflow, everything else was titanium restored.

The true test will come once I plug it in to charge.
[Samsung Galaxy Nexus] dtokez:
same thing here - thanks Melhouse for the heads up. Mine is going back to the shop today
[Samsung Galaxy Nexus] freakmax:
I got the issue as well.

I 've done flashing 4 different roms , 2 Kernels and recaribrating Batt stat.

I'm going back to Stock 4.0.1, will tell you the result tomorrow.
[Samsung Galaxy Nexus] leyvatron:
My issues come back when my phone drops to 15%. I've tried flashing differend roms, kernels, etc.. etc..

Send for repair or repair yourself is your best bet.
[Samsung Galaxy Nexus] leyvatron:
has anybody performed a factory reset?
[Samsung Galaxy Nexus] owl777:
everybody does. no results..

---------- Post added at 09:37 PM ---------- Previous post was at 09:31 PM ----------

today i got my GN from Samsung repairing service.. description of done job was: "software update and service".

actually what was done they flashed old yakjuxw rom with version 4.0.1 instead of my yakju that was flashed by me right after i got my device from store...

anyway till now everything looks ok...