[Asus  Eee Pad Transformer Prime] -lukin-:
Here's an update on my headache about whether or not to return my TP. This will also discuss the GPS issue, so others might be interested.

I spoke to customer service today about the issue discussed above. This is their response to each:

1) GPS. They told me to download the firmware update and that would fix the issue. After updating there had been some improvement, but not enough. Basically the blue arrow in google maps bounced around my current location around 30 meters from where I am. For example, up the street, one street over, down the street, and even 10 kms away on the other end of the city. It never stayed fixed on my actual address.

At that point the supervisor suggested that it be sent to ASUS for repairs. This is where we got into a over the top semantic conversation. First of all, they wouldn't acknowledge that there has been problems with GPS for others or that they had posted any public response to the issues. Weird. They wouldn't acknowledge the aluminum case issue.

I told them I have two days left to return to the store and I want a guarantee that it will come back to me with GPS fixed. They said that any product that goes to the service centre will come back fixed. However, they don't know that the fix will be "up to the customers standard" for GPS. I said, okay, what is a reasonable standard for GPS functionality? That it can lock onto a couple satellites and not bounce around the screen like a pinball. He agreed this would be what he wanted from a GPS, but would not say that for certain this would be the end result of the recalibration. Then he began to talk about "environmental factors" that could impact the signal. I said, we've got blue sky and sun today, will it work on a day like today? He wouldn't guarantee that either.

2) HDMI output issue. He said it would be reported to quality control and that it may be fixed with a future update. No guarantee either.

3) Stuck white pixel. This issue seems to have gone away (awesome), but he said it would be fixed if sent for repairs.

I called Canada Computers to ask for some kind of an extension to their 14 day return policy, to have time to see what the repair does for GPS. They shot that down pretty quick. If I keep it past 14 days, there can be no return. They said I could return it and wait for another one, but there is no current stock or promise of when the next shipment arrives.

Two more questions for the forum to chew on:

1) Has anyone reported a fully functional GPS on this device. That they can drive in their car and the satellite remains locked? I have only seen videos that show it doesn't work - like the bloke who kept on calling it rubbish. If there are working GPS out there, then I'm more likely to roll the dice with the repair.

2) Will the Sony TV issue get fixed? I have read people that say it's a software issue and correctable; whereas others talked about DRM and that a fix isn't possible. I didn't actually understand the DRM piece entirely.

3) What quad core android tablets do we expect over the next couple months that will challenge the TP for top dog status? Maybe I can return and wait.

Thanks for reading.