[Motorola Droid X2] h_10:
i got a response from moto on my email to them. standard line. from her response, doens't look like moto will ever unlock their bootloaders. that's perfectly fine because after seeing their ics update announcement knowing that the x2 will probably never see ics on an ics kernel released by moto, i went out and got the samsung galaxy nexus.

it's like when i had the og droid. tons of developers, mods and roms for the galaxy nexus. makes me appreciate the few developers we have for the x2. but like i said, no more moto phones for me. i'm getting my wife the new htc one (or whatever you call it) when it's released. moto is dead in my house.

i'm not going to respond with my phone specifics. that fact that she's playing dumb about the music skipping adds to my disgust of moto. f em.

-----------------------------------------------------------------

Dear h_10,

Thanks for reaching out to Motorola. I’ve reviewed your e-mail and I’m ready to help.

We are always gathering input fromowners from calls, e-mails, the Web and other sources. We do apologize for the inconvenience this has caused you and want to assure you that Motorola does value your feedback and it will certainly be passed on.. We open a record for all consumer contacts which are then routed to the proper department for any further research.

Motorola's primary focus is the security of our end users and protection of their data, while also meeting carrier, partner and legal requirements. The Droid X2 and a majority of Android consumer devices on the market today have a secured bootloader.

In reference specifically to eFuse, the technology is not loaded with the purpose of preventing a consumer device from functioning, but rather ensuring for the user that the device only runs on updated and tested versions of software. If a device attempts to boot with unapproved software, it will go into recovery mode, and can re-boot once approved software is re-installed. Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats. Motorola has been a long time advocate of open platforms and provides a number of resources to developers to foster the ecosystem including tools and access to devices for developers via MOTODEV at http://developer.motorola.com.

DROID RAZR, DROID RAZR MAXX, DROID 4, DROID BIONIC, DROID XYBOARD 8.2 and 10.1, and MOTOROLA XOOM WiFI + 3G/4G will be upgraded to ICS. Additional details on timing for these products will be shared at a later date. Please see the link below for the schedule of updates : https://forums.motorola.com/pages/00add97d6c .

We are sorry for the misinformation but we do not sell unlock Droid Razr phones as of the moment. If you click on the link below, the phones available from our online store are still locked to Verizon : http://www.store.motorola.com/s?searchKeywords=Droid+razr&Action=submit

Please give us more details about the music issue on the phone so we can help you find ways to resolve it. May I please have the serial number of your phone by pressing *#06#. It is also located at the back of the phone when you remove the battery which is either MSN, IMEI, HEX or the DEC number. May I please have the phone's software version by going to settings> about phone> system version. We need to know the model and the warranty of the phone by providing us with the following information.

For assistance, you may contact us back or call Motorola Android Support at 1-800-734-5870 M-F 7am-10pm & S-S 9am-6pm (CST).

We hope that you find this information useful and look forward to assisting you in the future.

For information about Motorola products and services, please visit us at http://www.motorola.com/

Thank you for contacting Motorola e-mail support.