[Droid X General] Anfeldt24:
If there are significant problems with the device or you are not able to perform a factory data reset through settings (locked out of handset, frozen screens), please use the following process to manually reset the phone:

WARNING: Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. When using this feature; information you have programmed in the handset is deleted, however, nothing stored on the MicroSD will be affected.

To perform an External Manual Reset of your handset to restore to factory settings, read instructions below and then perform. If you have received the Android 2.3 update for you DROID X, external reset instructions have changed. Click here to skip down to 2.3 Android reset steps.

Reset instructions for DROID X on Froyo 2.2.1 Android:

Turn off phone

Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.

Press Search hard key to show the Android recovery menu.

use Volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"

Press Menu hard key under "Ok" screen prompt (camera button can also be used to confirm selection)

Handset will ask you to "Confirm wipe of all user data"

Select "Yes -- delete all user data"

Press Menu hard key under "Ok" screen prompt to start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....) (camera button can also be used to confirm selection)

Handset may take from 5-20 minutes to format.

When format is complete, press Menu hard key under "Ok" screen (or use the camera button) when prompted to reboot (Reboot system now will be highlighted)

You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).

Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.

Reset instructions for DROID X on 2.3 Gingerbread Android:

Turn off phone

Press and hold Power key + Home hard key to power on the phone and bring up a triangle with an exclamation point inside next to a green Android graphic.

Press both Volume buttons down together to show the Android recovery menu.

Use volume buttons to scroll up or down in this menu. Highlight "wipe data/factory reset"

Tap Power button hard key to confirm the selection.

Handset will ask you to "Confirm wipe of all user data"

Select "Yes -- delete all user data"

Tap Power button hard key to confirm the selection and start wipeout of phone, handset will begin to format handset showing progress with multiple lines of ellipses (....)

Handset may take from 5-20 minutes to format.

When format is complete, Tap Power button when prompted to reboot (Reboot system now will be highlighted)

You will see either an open box and the green android graphic when handset is rebooting (or the red DROID eye graphic).

Handset will be cleared of previous personal data, and you will need to start over with initial set-up process.

To Perform a Factory Data Reset through settings menu:

Open the Applications Tray. (arrow pointing up located in the middle at the bottom of the display screen)

Touch Settings

Touch Privacy

Touch Factory data reset

Touch Reset Phone

Touch Erase Everything