yashsingh1/xdaforums huggingface dataset:
[G2 and Desire Z General] siemz:
Oh, thanks but ...

I'm just wondering, we are sending e-mails to HTC but get the same responses, and still continue.

Why wait for reply's , and not just post comments on the blog(.htc.com) , bit of a raid cant harm, right?

Just for an official update or something, because they said they would not update the desire z any more, because it has too low specs, but honestly i havent had any speed problems with the sense 4.0 + ics rom i am using (Sensewich beta 7) .

I think its just a lame excuse so they don't have to do more work on it.

( Because the desire z has a hardware keyboard also and in combination with normal etc. )

So we could just raid for an update, i think that would work better than sending "Friendly" emails, we are paying customers, we deserve updates don't we? .

and even if they wont (Probably) we could at least ask for camera drivers

also does this help any ? : http://blog.htc.com/2012/06/opensense-sdk-available-for-download/
[G2 and Desire Z General] kbeezie:
Because that wouldn't do anything, the moderators that manage the boards and such would just clean up the spam/raid/rant, and they've already heard it all. Least with a ticket email, there is a slightly better chance that someone more or less in control of actual development might hear such a request (and tickets take more time and effort to deal with than just paying some web-admin to deal with a bunch of comments).

Also I think the last time someone actually managed to get a coherent response regarding the camera's actual driver source (just the driver doesn't help if it's only compiled for gingerbread or earlier), they were basically told that due to proprietary reasons they couldn't release intellectual data that gives them an edge over their competitors.

---------- Post added at 07:21 AM ---------- Previous post was at 07:19 AM ----------

The openSense SDK doesn't help at all if there's no ICS/JB source, it's only good for developers who wish to build applications and other things to intact with a Sense-based ROM, what the rom and kernel developers need is the core source codes and driver sources for the desired android versions.
[G2 and Desire Z General] siemz:
Oke, thanks for the information.
[G2 and Desire Z General] agazza:
People should stop mailing customer service, do some google fu and email employees and meaby ceo:s instead.

sent from phone
[G2 and Desire Z General] Nospin:
Or don't do that.
[G2 and Desire Z General] Asjoc:
link to contact htc in first post is broken.

---------- Post added at 03:03 PM ---------- Previous post was at 02:42 PM ----------

link to email htc in first post is broken.
[G2 and Desire Z General] Receiver996:
Hey everbody

I have question (maybe it's just a noob question, but maybe it's helpfull?):

HTC just released the HTC Desire C! It has Sense 4, ICS and the same amount of RAM, like our beloved Desire Z. Isn't it possible to get the driver from this phone, to make the Desire Z work?

Receiver996
[G2 and Desire Z General] kbeezie:
Just because it has desire in the name does not mean it shares identical hardware. So no its quite a bit more complicated than that.

Edit: http://www.htc.com/www/smartphones/htc-desire-c/#specs

Desire C isn't even the same thing

DZ has a 480 x 800 screen C has 320 x 480

DZ 3.7" Screen C 3.5"

DZ 800mhz C 600Mhz

DZ HW Keyboard C Screen Only

While the ram and storage may be the same size, I can tell you just fro those specs probably nothing hardware wise will have a matching driver. If the Desire HD got ICS there'd be a better chance of pulling drivers from that.
[G2 and Desire Z General] agazza:
If they already decided to not give us ics or drivers, it couldn't hurt. I don't think your emails to customer support gets any attention from higher places.

When i needed help with a watch i mailed jean claude beever who whas ceo of the company, and worked well for me.

But people can do what they want

sent from phone
[G2 and Desire Z General] _symo_:
hey guys it seems that Desire HD is beeing updating to ICS! is this meaning that we can get a working camera driver????? here the source->http://www.tre.se/Privat/Kundservice/Mobilguider/Android-40-uppdateringar/
[G2 and Desire Z General] oVeRdOsE.:
I don't understand why they don't update.

Of curse, they want to sell newer devices, but the DZ what the really last good qwerty device. They don't offer that kind of device anymore, they should at least give us some updates. Plus, the One series, are more and more like iphones ( no battery door, no sd, no qwerty) and they don't have physical home button.

When my DZ will die, I probably get a s3, since it has all features, but the keyboard... :(
[G2 and Desire Z General] brononi:
Just a matter of commercial point of view !

I sent a 'complain' mail to HTC to ask when i could expect an android update for phone.

I (we) paid a big amount of money for this device, so i want at least some good support. Or is this to much to ask?

But i never had response to this. Way to go HTC !!! :crying:

Now, last week, i received a mail to complete a 'customer satisfaction survey'.

You can imagine how i completed it... :silly:

And now, today, i received a call from HTC?

Concerning the fact that i wasn't happy with their support? :D

The guy on the phone could only tell me that the specs of Desire Z didn't allow Android 4?

That it would be very slow? So slow that i wouldn't be able to work with it?

>>> Maybe you can let the customer decide in this? If we can live with it?

That my phone wouldn't support it.

My phone, or HTC people?

>>> Today, HTC don't support it anyway, so what's the lost?

A lot wouldn't work. No gps, no camera, no wifi...

>>> I've seen other results on forums, no?

And if i rooted it, I would loose my warranty?

What a joke. What warranty?

>>> This device is over 2 years now, so no matter what, i don't don't have any warrantee anymore!

And he had the nervs to aks me if he could close this issue?!

>>> Till I get my update, he can keep the issue open!

Once I find a link with a howto, i'll root and upgrade the phone.

And if it breaks down, i'll buy me a new phone (certainly no HTC anymore!!!)
[G2 and Desire Z General] austriker27:
I certainly have an ICS rom on my g2 and its as smooth as butter.
[G2 and Desire Z General] agazza:
It's customer support, they are all idiots.

And if they would produce a G3, i would STFU.

sent from phone
[G2 and Desire Z General] thesurix:
Desire Z is only one real qwerty device from HTC..... They should update to ICS, but for sure they want sell more new devices. It's better to buy Nexus without qwerty... ;/
[G2 and Desire Z General] oVeRdOsE.:
That's mostlikely what I wrote to htc. They answer me something with no sense. Looks like a auto-answering message.

Plus, I told them to stop copying iphone ; with the one serie : no battery door, no sd...
[G2 and Desire Z General] austriker27:
It's a lot cheaper to produce as well. When you just one basic form you are producing at your factories it cuts down on costs. Think of how more detailed the body on a HTC G2 is compared to the phones they are releasing now (just big fat slates, some even without physical keys)
[G2 and Desire Z General] GrievousMcG:
Lol - after I got the above reply from Qualcomm, I send them a link to this thread just to clarify exactly what we were after and this is the response from them:

Nice of them to take the time to read through this thread. :laugh:
[G2 and Desire Z General] amf66:
The only good part about their response was the "(!)" in response to this thread. :p
[G2 and Desire Z General] riahc3:
We have to help the Desire HD guys....we depend on them.: http://xdaforums.com/showthread.php?p=29591436
[G2 and Desire Z General] =JKT=:
Yes, I think we need to pick our battles, and the desire hd guys have the advantage (..?) of a broken promise. Basically, whatever dhd gets, we get (via porting). So instead of dividing up complaints, if we complain, complain about dhd's broken promise for ics!
[G2 and Desire Z General] TheRuler496:
I think Qualcomm is releasing all the drivers for this chipset... It is HTC who is not interested in the upgrade process

Qualcomm has actrive projects based on this chipset and they are indeed planning for a JellyBean upgrade
[G2 and Desire Z General] KyraOfFire:
email them a receipt for the Samsung Galaxy S III and explain the reason. That speaks louder than any logical reasoning.
[G2 and Desire Z General] CoolHwip92:
Planned obsolescence sucks.
[G2 and Desire Z General] tarroyo:
Not sure if this has been mentioned but it wouldn't hurt to sign this petition as well http://www.ipetitions.com/petition/give-us-ics/ there at a little over 5,000 signatures.
[G2 and Desire Z General] kbeezie:
Its been said time and time again, that is ultimately pointless asking for an ics release, as opposed to asking sources, modules, etc.

Their sales would speak louder than any petition.

Sent from my T-Mobile G2
[G2 and Desire Z General] riahc3:
This will actually help HTC: They wont have to spend money on toilet paper to wipe their asses with.
[G2 and Desire Z General] WarningHPB:
http://www.change.org/petitions/htc-htc-needs-timely-kernel-source-releases

i think we might want to join in and sign this one aswell
[G2 and Desire Z General] blackknightavalon:
After the lack of technical support when my MT4GS bricked (plus the lack of updates in the first place), I'm never buying another HTC device again.

Sent from Spaceball One.
[G2 and Desire Z General] riahc3:
The petitions dont do anything.

The Desire HD guys are starting to go ***** and stop complaining. If you want our device to not die and become the last QWERTY phone (from the looks of these) we HAVE to complain people. Even if you copy/paste your email, 10000s times....

The Desire HD ICS update was something most ROM devs were waiting for. They work hard for us; now is the time we repay the favor and work hard to make their life easier.

Come on.........
[G2 and Desire Z General] Carlovn:
HTC released a european version for the desire s (saga) today. Isn' t this the same as a Desire HD release? Or am I missing something?
[G2 and Desire Z General] gcalamaro:
:good:

Yes, I think devs can use it for our Desire Z/G2, as for the (never coming) ICS for Desire HD.

Hopefully, now!
[G2 and Desire Z General] deweee:
Mailed. Maybe we an see something, fingers crossed- still in 2013!
[G2 and Desire Z General] Warbuff:
Kinda not going to happen. Old thread
[G2 and Desire Z General] whpsnp:
Sv: Ice Cream Sandwich/Jelly Bean support for the HTC Desire Z? Email HTC and Qualcom

We will see unicorns fornicating with flying pigs before Desire Z gets another official update...
[G2 and Desire Z General] =JKT=:
Mokee Open Kang Project?!
[G2 and Desire Z General] riahc3:
Never hurts to try.

Actually, didn't HTC update something on their site about 2 months ago relating the Desire Z?
[G2 and Desire Z General] whpsnp:
Sv: Ice Cream Sandwich/Jelly Bean support for the HTC Desire Z? Email HTC and Qualcom

Of course it doesn't hurt to try but it's been a long time since I gave up on contacting HTC about it.

Realistically, if Desire Z had been released at the time the last official update came out it would already be EOL anyway.

If you have a link to that site post I'd love to see it but until then I still think my previous remark is a more likely scenario.

Sendt fra min Nexus 7 med Tapatalk2
[G2 and Desire Z General] Nightwolf769:
Ics and JB roms are being developed!

I'm a noob here and to the whole rooting game, but I've learned already that alot of research is required before doing anything. I have found roms from everything except Honeycomb, which is a Tablet only os. There is a dev group that is dedicated to all the older stuff. I have been running Flinny's Cm 10.0 Version 131 ,JB 4.1.2 Andromadus rom for about a month now! there are a few minor issues with it, but for the most part I can't really complain at all, considering these guys take the time to develop os' that weren't designed to run on these devices!

Go here for a list of roms for the G2/Desire Z

http://xdaforums.com/showthread.php?t=1924060

Go here for Flinny's CM 10

http://xdaforums.com/sitesearch.php?q=flinney%20cm10

Nightwolf

HTC G2

Clockwork Mod Touch Recovery

Andromadus CM 10.0 Version 131, JB 4.1.2
[G2 and Desire Z General] riahc3:
...are you serious or joking...?
[G2 and Desire Z General] Nightwolf769:
No, I'm serious, I wouldn't pull your chain, I'm running a Jellybean rom on my G2 right now, and Flinny's rom is really laid out nice with customizations and menu options as well.
[G2 and Desire Z General] Lgrootnoob:
Ok guys. Here goes for a necro.

Lets get this back in business.

I just sent another request.
[G2 and Desire Z General] riahc3:
I agree. More requests and more publicity will at least motivate HTC to release code...
[G2 and Desire Z General] Cloonix:
I just sent an email and requested the source as well.

Hope we can get the camera working!
[G2 and Desire Z General] crestofawave:
Just sent an e-mail requesting Camera sourcecode.

Let's see how it goes.
[G2 and Desire Z General] mike102871:
Got a reply and to summerize, basically said SOL.
[G2 and Desire Z General] 93sleeper:
You were wondering about the availability of the drivers for the Ice Cream Sandwich operating system for your T-Mobile G2. I would be more than happy to assist you with this software inquiry. Unfortunately, this option is not available at this time and is proprietary. We do not have any information at this time about future release of this. Please visit http://htcdev.com/contact to leave comments about this feature.

If you need any further assistance, you are welcome to send another inquiry through the HTC website by going through the Support page (http://www.htc.com/us/support) then tapping ‘send us an email’. You should input all the necessary information requested on the page.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Danielle

HTC
[G2 and Desire Z General] lms24:
I just sent a mail to HTC. I hope it helps...
[G2 and Desire Z General] swan3983:
Yeah, as was posted before, even if you get an email in response from HTC basically saying there's nothing they can do, send another message to http://htcdev.com/contact. That's where they release drivers and source codes, and if it gets released, it'll show up on that site.
[G2 and Desire Z General] Cloonix:
Go the same answer as @93sleeper:

I also wrote a comment on the provided link.

Let's hope and pray (and drink tea).
[G2 and Desire Z General] 93sleeper:
save tea and drink BEER...thats what I do
[G2 and Desire Z General] Hoej:
I have also sent them a request appealing to the fact that openness to this community will make it easier for us to choose our next phone brand.

Will keep you people updated on their response.
[G2 and Desire Z General] vchrizz:
put the link to this thread with a description like "want ice cream sandwich support on your desire?" (or similar) into your signature! ;)

...i just contacted them asking kindly for ics source and camera drivers aswell
[G2 and Desire Z General] captainreynolds:
I said this!
[G2 and Desire Z General] burtcom:
Folks.

Be careful, don't ask HTC for ICS driver source -- this will not exist for our phone. We need to ask for the source code for the current drivers, epecially for the camera.

With the source, developers will be able to make a version of the driver that will work with ICS.

If you've asked for ICS source, please clarify with HTC. We need _current_ source code for the device drivers for the Desire Z.
[G2 and Desire Z General] maus01:
also send an email, and now waiting
[G2 and Desire Z General] Borteeo:
I submitted the following to that site:

Hi! I'm an HTC Vision/T-Mobile G2 user, and previous to that I owned an HTC Raphael/Fuze. One reason I am a two-time HTC customer is because of HTC's support of independant developer's efforts to modify and improve the software of their devices. To that end, I'm requesting a release of the source code for the HTC Vision's camera driver, to enable independant developers to port the newest updates to these devices without losing functionality. I hope HTC sees the benefit in a strong development culture supporting and building enthusiasm, even for older devices. Thanks.
[G2 and Desire Z General] dwardo:
Sent email via http://www.htc.com/www/contact/ and posted a request on http://htcdev.com/contact
[G2 and Desire Z General] ChpStcksRlz:
Posted a request, I'll be telling my friends that make me do their rooting for them to send a request also.
[G2 and Desire Z General] Santolman:
I did this too. Wonder if it makes a difference!
[G2 and Desire Z General] sino8r:
If enough people ask, they probably will. Seems like HTC and others finally realized how important we are to their business and reputation which in turn affects their sales ;)
[G2 and Desire Z General] XxhTcG2uSERxX:
Thank you for contacting HTC Abel.

We would be happy to provide you with information on the kernel source code for your device.

HTC will typically publish on http://developer.htc.com or htcdev.com the Kernel open source code for recently released devices as soon as possible. HTC will normally publish this within 90 to 120 days. This time frame is within the requirements of the open source community.

We have been able to locate a G2 source code on the developers site. If you will refer to the link below about half way down the page you will see "G2 by HTC (TMUS) BlueZ Source Code". This is currently the only code for the G2.

http://www.htcdev.com/devcenter/downloads/P100

We hope you are able to find what you are looking for Abel. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Bianca

HTC
[G2 and Desire Z General] ChpStcksRlz:
Whoah! o.o I think you got it! :D
[G2 and Desire Z General] captainreynolds:
Just got this. I doubt this means anything, but there it is! I also put my message up on HTC Dev.
[G2 and Desire Z General] Karakoram2:
Just sent an email
[G2 and Desire Z General] knightslay2:
I guess it was time they did. I hope that ICS will run well with this phone.
[G2 and Desire Z General] GrievousMcG:
Just send them an e-mail about releasing the source code for Ice Cream Sandwich to this community. Will put up their reply when I receive it.

Edit: I've also asked the guys at Australian Whirlpool (not to be confused with a washing machine) website to spread the word.
[G2 and Desire Z General] ldcn:
I sent an email. I will forward the response if I get one.
[G2 and Desire Z General] sorgo:
Just sent in:
[G2 and Desire Z General] bombadier:
The Message to HTC which I borrowed from abdulmueid,cheers bud :)

Good day,

I own a HTC Desire Z handset and I must say it's an excellent piece of hardware.

I believe there will not be any further updates made to the Android software on Desire Z (specifically Ice Cream Sandwich), however, many developers over at XDA Developers forum and Cyanogenmod Team are working hard to port Ice Cream Sandwich to your handset and require the source-code for drivers in order to accomplish porting the new software on the Desire Z.

I humbly request as a loyal (and paying) HTC customer to please assist with this matter. I have known HTC as a company that listens to its customers and has previously released Kernel source-code in order to assist open-source developer community.

I know many other Desire Z users have made similar request and I hope that this message helps change HTC's stance towards supporting this device and not consider the request as out-of-scope.

Thank you.

The Response

"Thank you for contacting HTC regarding your Desire Z

The Source code for your device can be found at the below address under the download part of the website.

http://www.htcdev.com/

I hope that this information meets with your requirements. Should you have any further questions please do not hesitate to contact me again."

Really?
[G2 and Desire Z General] moolash:
wtf?

Hi Folks,

what do you guys just think you're doing??? It's like kids begging for candy.

I mean, you can do it, I just won't send no email.

Reading through the thread it just sound sooooooo stupid.

As soon as ANY other HTC model is gonna get the official ICS update we're gonna have an "as-is" driver. Devs "rip" bases from other devices, they'll rip this too.

HTC devs might have had efforts putting ICS on DZ, too, and are working on other (newer) devices' versions. Do we just want a working ICS with camera earlier then they could develop? Hmmm???

Why don't they just release the source code and drivers and let the community put the rest together???

This is part of their profit-orientated policy, too, to give us support.

Otherwise, it is true too: if you want ICS and camera, sell your DZ and buy a new phone.

Do not get me wrong, guys, I want ICS on my DZ too, I could even "forget" Sense, too. (it's not gonna work with sense anyway)

It's jut not gonna work like this, I guess.
[G2 and Desire Z General] chriz0101:
I think the devs on beta roms are still working to made this. I think it is more than possible, there is "just" a new api.
[G2 and Desire Z General] androidcues:
I will remember you when someone manages to do it... I just cant believe you said "no" "cant" "wont" about android...

https://docs.google.com/document/d/1MZj8qLFWnchlL1HmIXmRWKhD-5iPXQknGhriFRAv0BU/edit
[G2 and Desire Z General] steviewevie:
The thing is, all you've done is ask them about source code for "drivers", without saying what it is that we'd really like (i.e. camera driver source code), so of course they've just given you their standard answer of getting the already-available kernel source from HTCdev.com ;)

Sent from my Desire Z running CM7.