yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] terminal 7:
Okay but now what

So at this point its looking like no one knows for sure but having seen so many devices now with the same fault it must be a defect..

I have emailed my retailers team to see how they stand, I bought my galaxy nexus outright with no contract so there is no mobile operators to deal with.

I'll let you know how they reply.

Then I may say where I got my device from.

If I get a poor response il mail Samsung Mobile.

.
[Samsung Galaxy Nexus] Mazy:
I also bought it without contract, and got, atleast from my retailer the info that i need to pay $150 to get it checked out (will get the money back if its not user related) but he also said that almost all physical damages will be claimed as physically inflicted.

I want to get into contact with samsung mobile directly, does anyone have a mail address them?
[Samsung Galaxy Nexus] anatolyv:
galaxy nexus screen crack..

As others in this thread, noticed a mysterious break in the screen about a cm long starting from the ear piece cut out in the glass. :confused: couple of days later the break stretched across the phone. there was no drops, and no apparent cause for this.

just spoke with verizon, told them about the defect in the glass, possibly escalated by overheating or temperature change. the representative recognized it as a manufacturer's defect and is sending a new replacement phone.
[Samsung Galaxy Nexus] Slowburn72:
Hey guys, Sorry i was not able to upload a photo after first commenting in this section. Anyway, I was paying my bill in a Verizon corporate store today and I casually mentioned the "defect" to a rep...my new free nexus arrives tomorrow afternoon via free overnight delivery. I think maybe they are now aware of the problem and willing to replace the devices without question. So for those of you who purchased in a corporate store, give it a try.
[Samsung Galaxy Nexus] copolii:
How easy is this to see?

I'm inspecting my GN and just can't see it ... I'm hoping with the screen off this is quite obvious to see.

thx
[Samsung Galaxy Nexus] catpunt:
Just noticed the exact same hairline crack in my i9250 that I bought early December from Handtec - I've had a case and screen protector on it from day one.

Edit: Looks like the replacement part is starting to show up on eBay: http://goo.gl/efl8z
[Samsung Galaxy Nexus] dawnrazr:
Same thing happened with me! had my Nexus for around 1 month, hairline crack right across the screen :( just signed up for 2 year contract with 3-mobile (UK) I phoned them up and they are sending out a replacement next week, but I'm still bit angry cos the guy on the phone treated me like it was my fault???? my phone has never been dropped or knocked it is in immaculate condition, I asked if they have had any other returns, he said I'm the first to complain??? looks like this is a big problem and anyone with the same problem should email a link to your supplier to this thread
[Samsung Galaxy Nexus] erkv:
When the screen is off is quite easy to see, but you have to look carefully, I just found the crack again in my second sgn, i dont know if i am going to change it or not, I will see if it grows.

This is a problem... quite big.

Actually, for me, both times, was not under the screen cos when you touch it with your nail you can hear the click.
[Samsung Galaxy Nexus] catpunt:
i contacted handtec to ask about warranty and linked this thread for them, and they responded saying if they submit this defect to samsung, they will claim it's user damage and not covered by warranty

i also contacted a very good mobile phone repair shop in san francisco, and they said they can repair both i9250 and i515 screen assemblies for $325 (parts and labor)
[Samsung Galaxy Nexus] daewond3r:
I just received my GN from Expansys (USA) and as far as I can tell, there's no crack. I'm hoping I got a good one. *fingers crossed*

In any case, I found this on the Expansys-USA site:

http://www.expansys-usa.com/ft.aspx?k=253310&page=1

"In any case, on the Samsung phones you will get 1 year warranty through Expansys, so you can always contact us if you are in need of a repair."

I noticed the Expansys employee that wrote that is in France.

Thoughts?
[Samsung Galaxy Nexus] xPliCt:
I've my GN now for 3 days and today i found 2 tiny cracks/scratches on the left side of the top black area above the screen. From the pictures in this thread i can't really tell whether the cracks are only on the actual "screen" or on the whole "glass".

Did someone experience something similar before this kind of crack happened, or do you think these are just normal scratches (tried to take a picture of it but it seems impossiple :( ).
[Samsung Galaxy Nexus] RogerPodacter:
I dont know for sure but i think thats the way it starts..
[Samsung Galaxy Nexus] erkv:
As I said I have two cranks in my sgn, and I will try to make pictures. I have been using the phone and the cracks didn't go larger.

I still think it had something to do with the curved screen and temperature.
[Samsung Galaxy Nexus] Kodros:
Add me to the list

It must have happened over the last two days but it's the same exact crack. It also disappears when the phone heats up. The only thing that I can think of was that I was out in 40 degree weather and used it to look something up on the Internet.
[Samsung Galaxy Nexus] erkv:
Yeah , I totally agree, as weird a it sounds one of my cracks seemed to disappear when the telephone was on use, how strange!

Thanks for sharing!
[Samsung Galaxy Nexus] p4_l:
Are there any news about this issue?

I have also noticed a slight crack on the inside of my SGN display. I handled it with care, so I doubt that it's my fault.
[Samsung Galaxy Nexus] catpunt:
That's exactly where mine is and what it looks like.
[Samsung Galaxy Nexus] arzbhatia:
I've read about this somewhere. Search the forums.

The best thing you can do is, tell the samsung people that it's a manufacturing fault. this always works haha.
[Samsung Galaxy Nexus] p4_l:
I'm sorry, I couldn't find another thread about this topic.

I went to a Samsung Service Center today and got my phone looked at.

One guy said, that the damage could be on the display or on the glass.

After he asking an "expert" he came back and said that it is infact the display and the display isn't covered in warranty. (Even the 6 month warranty, which is a law)

He added, that the damage is my fault and after asking him how I could to this kind of damage, he said to me, that it's not covered in the warranty. What?
[Samsung Galaxy Nexus] supernova_00:
I was in Alaska for a month and outside almost all day in -30 to -45 degree temperature and my phone does not have any cracks. My phone was mostly inside a pocket of my outter layer of clothing and I did pull it out frequently everyday to check the time and take pictures. So I'm willing to put money on the cold not causing this.
[Samsung Galaxy Nexus] catpunt:
mine happened in california without any extreme temperatures
[Samsung Galaxy Nexus] cyanoviper:
You could check were your phone was made. If the sticker under the battery says "made by samsung" it was made in korea, while it should state "made by samsung in china" if it was made in china. maybe that grants some additional insight.

Mine was made in korea, ordered from amazon germany and i dont have the issue

Ps: you should state which system for temperature you use. -30°C is pretty steep while 40F isnt that warm either.... 40°C is damn hot though.
[Samsung Galaxy Nexus] p4_l:
Mine also says "Made by Samsung" and I bought in a store in Austria.
[Samsung Galaxy Nexus] supernova_00:
Mine says "Made in Korea". That was -30 to -45°F so -34 to -42 °C. But I don't have any cracks so I was just pointing out that my phone survived that perfectly fine for a month so I doubt it could be cold related.
[Samsung Galaxy Nexus] kleverman:
---------- Post added at 10:16 AM ---------- Previous post was at 10:15 AM ----------

[/COLOR]

That's where mine is. A hairline crack under the screen. It can't be seen when looking at the screen face on but when i tilt at a certain angle it's clearly visible. My biggest worry is i now have a weakness in the screen of a phone that is operated by touch. This will get worse!

---------- Post added at 10:20 AM ---------- Previous post was at 10:16 AM ----------

Interesting. I'm also with 3uk. I'm gonna get on to them next week. See what they say.
[Samsung Galaxy Nexus] p4_l:
I went to the Consumer Protection Board (?) and told them about this. They again told me that the display is faulty. It's an mechanical error, so it looks to everyone that it's my fault.

Now I have the confirmation that Samsung wins and I can simply do nothing.
[Samsung Galaxy Nexus] catpunt:
now that google is selling the i9250 in the usa with a usa warranty, i called up samsung to ask if i could pay to get the screen repaired at samsung. basically they check the phone's imei number and if the phone wasn't sold in the usa (which they can track by the imei) they won't repair it. so lame
[Samsung Galaxy Nexus] kadajawi:
May I ask how common this problem is? If it doesn't appear in the first few months, will it ever appear?

My problem is that I need to use a case (at least my HTC Magic has seen the floor more than a few times, that's one slippery phone though!), and I'm usually 10000 km away from where I'll buy the phone. Also that place is usually quite hot, I have had a LG Optimus 7 that was too hot to touch... without a case. Sun, 30°C in the shadows/at throughout the year, car mount, aircondition not reaching the place where the phone is mounted... it can get hot. Also there can be bigger temperature differences... many places have the aircon at 20°C.

--> Is it ok to buy the Galaxy Nexus, since I probably won't have warranty at all? Or should I shop for another phone, like the Atrix (no OLED... less problems?).
[Samsung Galaxy Nexus] tommywilder:
Mine cracked, too..

I got a hairline fracture in my screen Saturday. I was using the phone heavily during our yard sale, set it in a cupholder in a lawn chair, came back to read a text a few minutes later, and I have a single hairline crack from where the volume rocker on the left is to the power button on the right.

No nicks, scuffs, dents, dings, nothing...This thing was babied.

Called Verizon support twice and they insist that since it's physical damage they can't do anything about it (even though I suggested a factory defect). They told me to take it to a corporate store so that someone could actually look at it. I did so. Told the store agent about the problem and he wouldn't even look at my phone when I tried to show him. Told me the same thing, that since it's physical, they won't warrant it.

This is frustrating as all get out. My phone is less than 2 weeks old and is now flawed. I don't even carry the thing in my pocket like I did with my DX (which was unbreakable).

Any advice? I've seen where a couple people have had theirs replaced, what's the trick? Noone will listen to me. Samsung support also says that they've never heard of the problem.

Thanks
[Samsung Galaxy Nexus] theking_13:
Why would you expect them to replace it since you even said a hariline crack was found after you were using it?
[Samsung Galaxy Nexus] tommywilder:
Others are having the same issue..

Because this is happening to multiple people on multiple forums with this device. All in the same area of the screen. It's a possibility the case screws were torqued too much or the glass had a flaw from the get-go.

It's not like I pulled it out of my pocket and realized it was broken. I used it, set it down for 10 minutes, came back and it's broken. That's inexplicable.
[Samsung Galaxy Nexus] kadajawi:
Maybe a collection of photos of the same error on different phones (all displaying their SN or something so it can be identified as different phones) could help? When every phone has the crack at exactly the same spot, it's hard for them to put it off as the owners fault. At least I hope so.
[Samsung Galaxy Nexus] tommywilder:
Just got off the phone with VZW yet again, still to no avail. Recommended pointing them to this discussion or the many others online, and they insist there is nothing they can do. All they suggest is sending the phone back to Samsung.

What erks me the most about it is that they STILL call it damage. I wasn't even near the phone when it happened!

If anyone has this issue and hasn't reported it to VZW, please do so, so that we can get this resolved. It's absurd! Whatever happened to the 30-day satisfaction guarantee? My phone is 12 days old today.
[Samsung Galaxy Nexus] kadajawi:
Hm... what about a class action lawsuit? It's obvious that it is a manufacturing problem.

I assume that not everyone has this problem, right? But those that do, receive it early on? So then the best thing to do to avoid it would be to buy a second hand unit and check it thoroughly before paying?
[Samsung Galaxy Nexus] Roq99:
My screen had the same hairline crack described from a VERY mild drop from about 2 feet landing on the battery door the day after I got the phone.

I had a nexus one, evo 4g, and photon all which had many much harsher drops and not a single crack or scratch.

Luckily I got Sprint Total Protection so I will have it replaced, but I don't feel I should have to pay for this as it seems to be a manufacturer defect. The crack has also grown all the way accross to the other side of the screen. I should also note that there is no damage to the outside of the phone, just the screen itself crack which is strange. It seems like the screen is "forced" into the case with too much pressure around it, making it crack easily.
[Samsung Galaxy Nexus] Mister A:
First post, hope reviving this thread is OK. Just chiming in to say that I found this thread while researching the exact same problem. A hairline crack, underneath the glass, running from near the power button to somewhere on the top of the screen.

Unlocked version from Google Play. Crack is underneath the black layer framing the display, and actually seems to have disabled the display. I was using the phone during a conversation, took it back out of my pocket to check a map, and found that only a few lines of pixels were lit. Then, after a couple of power cycles, nothing. It still boots but the display is toast.

I've had this phone for two months. Never been dropped on a hard surface, always in a case. What kills me about this is that from the pictures I saw, the crack is consistently in almost precisely the same location.
[Samsung Galaxy Nexus] swordfish123:
I am noticing many people are having cracks in thr top corner where i guess the CPU is present. Thats where the phone heats up while playing games or while running cpu, gpu intensive tasks. The constant heating and cooling cycles might lead to the glass to crack.

One more thing, whoever designed the back case in samsung should be fired. Its the worst design i have ever seen on a phone. Its is so hard to slot it into position. You basically have to push it really hard. During this time my fingers in the front will be pushing hard against the glass. This might also cause the glass to break.
[Samsung Galaxy Nexus] Mister A:
From what I've read, the heating often seems to be radio-related. I was carrying the phone in a part of the world that goes through harsh summer temperatures, and it was routinely being taken back in and out of very heavily air conditioned environments. This is obviously within the limits of expected use and any phone should be tolerant of it, but I know some people were speculating about the climate as a factor. I was outdoors at night when it failed, probably 32C/90F, 95%-100% humidity, with weak signals everywhere we went for the last several days and heavy use of location services that might have prompted some internal heating.

As for the design, I agree. While I love this phone, I think Samsung's aesthetic went a little too far with this one. My hands are large enough that it's not quite a usability problem, but I actually own pants where the pockets aren't deep enough for it. It's also thin enough to torque easily, especially when, as you say, you're trying to close the backplate. It's one thing to do this with a device being marketed as a phone-tablet hybrid (Galaxy Note), but for the flagship phone, it's a bit much, especially once you put it in a case. I would have greatly preferred a smaller display in a deeper body, which might have made it easier to come up with a more practical backplate and could have allowed for better battery life, too.
[Samsung Galaxy Nexus] Keekers:
This happened to me too on my second week I had the phone!
[Samsung Galaxy Nexus] CarbonSuit:
Hello everybody.

This is my first post on this forum and unfortunately it is to describe a problem :(

I read entire thread and would add my experience:

SGN buy online on 19 september , Europe warranty version, updated to jb 4.1.2, yesterday night i notice a starting of display crack similar to the ones described on the thread.

My crack is a starting of crack, only half a centimeter long starting from - volume button.

Unable to see it when display lighted up, unable to display it when display is switched off. Only way to see it is with the display turned off, with the right light and with the correct angle (taking the phone almost horizontal), or if you use an high intensity light directly on the screen.

I have the phone less then a month and i have used it with "the gloves". I have put screen protector film from first day, bumper cover after 2 days.

The phone is never fallen, no crash or impact, no put it on extreme condition (too hot or too cold, temperature range from 18 to 24 C°).

I put it in my pocket but never sit down on it, so no excessive mechanical stress.

I never used the phone for long time with high workload that can justify excessive temperature on processor.

So in cannot explain why this little crack is noticed. I have see it yesterday night when it is on my furniture with right room backlight.

I'm worry that this crack will increase on the next days.

I have tried to contact Samsung Italia but it say that this phone is assisted with international warranty. Company that manage international reparation say me that with all probability this damage is not covered by warranty.

I don't know what I can done: until now is not a very important problem, but it is obviously a production defect and I'm worry that it will became quickly a big issue. I love this device, but i cannot have a piece of cristal instead of a phone.

I share my experience attaching the photo that explain the issue and asking to somebody that has solved this problem on gsm device an advice on how to solve it and who I can contact.

Thanks a lot
[Samsung Galaxy Nexus] jimmyco2008:
Mmmm is it the screen protector?
[Samsung Galaxy Nexus] CarbonSuit:
Hi jimmyco.

No, unfortunateky the scratch is not in the screen protector, but it is under the glass, in the amoled display strate :(
[Samsung Galaxy Nexus] jimmyco2008:
Well that's certainly normal for this thread, then, sorry to say...

Hey all of you, instead of moping about it, unite for a classic Class-Action Lawsuit, get yourselves some free Galaxy S III's.
[Samsung Galaxy Nexus] yellowfinii:
I dropped my phone about 6 months after i got it, cracked the screen from the lower right corner to the left center. its still fully usable but now the plastic casing is starting t feel a bit flimsy and i may now have to go through insurance.
[Captivate Q&A, Help & Troubleshooting] thinkurlucky:
Can someone guide me to get arabic support on DAgr8's 'SAUROM KK4' like " Fasty KK4" Rom has it. Thanks in advance and Happy New Year.
[Captivate Q&A, Help & Troubleshooting] b-eock:
There is a guide somewhere on XDA on how to add languages to a ROM. Look in the Android Development and Hacking
[Android Q&A, Help & Troubleshooting] castagnazzi:
Hello, recently acquire a tablet Mtek Andromeda RK2918 chipset MT7068 - capacitive screen, 512 ram cpu 1.2, for very good sign, but I decided to route power to install some application, but without success, then did a search on the net and flashing a rom aclashingabei Genesis of the tablet when you restart it does not start, since uncertainty several roms and nothing, would someone give me a light. I am grateful. hugs.

Link, s video devices:

Teclast T760 RK2918 Android 2.3 Part1 by HOTMID.com - YouTube

Teclast T760 RK2918 tablet PC leaked, coming soon! | Micdigi.com

Similar device, would be this: Teclast RK2918 T760 Tablet PC

I wish someone would give me a light, flashing different roms already and does not start, the screen just flashes the terminal recording the rom.

I'll leave the translation repeated Hugs!

Link,s video devices:

Teclast T760 RK2918 Android 2.3 Part1 by HOTMID.com - YouTube

Teclast T760 RK2918 tablet PC leaked, coming soon! | Micdigi.com

Aparelho semelhante, seria este: Teclast T760 RK2918 tablet PC

gostaria que alguem me desse uma luz, ja flashing diversas roms e não inicia, a tela apenas fica piscando ao terminal a gravação da rom.

vou deixar a tradução repetida, Abraços!!!

+Info:

ARMv7 rev 2 (v71) 1024.0 MHz

System memory 512 MB

RAM 512 MB

Android 2.3.1 sdkDemo-eng 2.3.1 GINGERBREAD

IMEI 355697439332645

Yes I am a new user, but I do use a tablet Point of View Mobii use the rom Advent Vega 3.2 diverças updates here already did the same site, also have a Samsung GT-I5500 using Android 2.3.7 7.1.2 CyanogenMod tb the same way, only this that I am not able to reinstall the rom, because it is not even in recovery, the screen just turns white and gets darker slowly, awaiting contact, Hugs!!
[Android Q&A, Help & Troubleshooting] castagnazzi:
-__________________________________________________________________-

Anybody have any more clue. I'm searching the forums but all without success, already re-recorded the Teclast T760 roms but nothing working.
[Android Q&A, Help & Troubleshooting] castagnazzi:
Olá para todos, como não tive nenhuma resposta que me ajuda-se resolvi fazer uma geral na internet, inclusive em sites chineses de onde vem creio eu 90% dos tablets, procurei 1 a 1 o modelo parecido com o da MTEK MT7068, e achei varios iguais com as mesmas caracteristicas, o Teclast T760 é igual mas não inicia, o Teclast T760VE é igualzinho, instala inicia faz tudos quase perfeito o touchscreen fica invertido do meio para os dois lados, resolvi continuar a procura e encontrei o MOMO7 da Ployer, instalei e ta funcionando perfeito ja taz 10 dias, fica a dica:

firmware: MOMO7-M808-2918 20110913 ou M0M07-SDK2.0-2918-20111115 com o sdk 2.0 prefeita, abraços a todos!!!!

E mais roteada"!!!!!!

Tradução Google:

Hello everyone, and had no answer that helps me is I decided to make a general on the Internet, including sites in China where it comes from I believe 90% of tablets, 1-1 looked like the model of MTEK MT7068, and I several equal with the same characteristics, the Teclast T760 is the same but does not start, it looked exactly like the Teclast T760VE, install starts studies makes the touchscreen is almost perfect inverted half for the two sides decided to continue the search and found the MOMO7 ploy, installed and functioning correctly in ta taz 10 days, is the trick:

Firmware: MOMO7-M808-2918-20110913 or M0M07 SDK2.0-2918-20111115 with 2.0 sdk mayor, hugs to all!!

Plus routed "!!!!!!
[Windows Phone 7 Q&A, Help & Troubleshooting] thstanimerakis:
Hello,

Has anyone found a working way to unlock htc titan ? Chevron does not work any more :mad: and tokens have finished.

Thanks in advance
[Windows Phone 7 Q&A, Help & Troubleshooting] Petulinek:
You can get official unlock from MS - like registered developer or student...
[Windows Phone 7 Q&A, Help & Troubleshooting] thstanimerakis:
Yes for 175$. I would rather prefer to drop it to the sea i give max 20$
[Windows Phone 7 Q&A, Help & Troubleshooting] gtg465x:
If you have a .edu email address you can get a developer account, and thus a dev unlock, for free. That's what I did.
[Windows Phone 7 Q&A, Help & Troubleshooting] thstanimerakis:
I am student but my university does not provide me en .edu email account any better solution ?