yashsingh1/xdaforums huggingface dataset:
[LG Revolution] <tk421>:
its not a bad question

calling customer care can get u lucky sometimes. just say that since stores dont have them, you cant get support in store. or make up something about them not having accessories anymore. be creative, try a couple times. sometimes its about getting the "right" representative. it can take many trys ask about a trade in for the bionic. if they start reading a script or refuse to be helpful in replacement swap jus politely say thank you for answering all of my questions. bein a **** to customer care gets you no where. for those of u who are lost heres my best line I could provide.

call 611 im not going to spell it out any better than this, once that sexy voice says "main menu" hit number 4 say "representative" than select 4 again.. i think.....

(you) jon

(Customer care) jake

jake- what can i do to help you?

Jon - Well, I went to several stores and the representatives are really more familiar with the newer products. I noticed that the Samsung Charge is a similiar phone as mine and i believe was even available before the revolution, will it be End Of Life just as fast as my revolution?

JAKE- well since you purchased/upgraded 6 months ago, you wont qualify for upgrade until(you get a new phone every 20 months)

JON- thats unfair and i feel mistreated as a customer, i think the only right to do is for you to take this phone back and give me chance at getting a phone at similiar price i paid($300) that will not be eol after 5 months.. maybe the RAZR would last a long time, nice phone, motorola phones seem to have a longer eol, especially now that google owns motorola..... :) once a device goes EOL, no large vendors that make new products or services are going to invest anything in this phone because you cant even buy one..

if u try this more than4 times without success, ask about cancelling service and if perhaps you could be transferred to retention. try to be friendly with this guy, let him know how awesome the 4G, but say your phone is too laggy to use netflix even the very first day you had your phone before your downloaded anything else. let them know the phone is slow and you cant find accessories for them anywhere. since this last purchase and my many (at least three or more, these guys will see when you called and the operators notations regarding reason for call, and response taken." space it out, call a couple times within 14 days. not 3 times in a row all in the same day.... mention how you like your service but a competitor your interested could provide it cheaper monthly, and even after cancellation fees, you can always hawk your phone to help pay for a disconect. it will prolly cost all together less than $700 which is cheaper what some of the newer phones retail at if you wanted to go just buy one at retail. maybe it will work maybe not... customer care can impress you sometimes, but not often enough.

(jake) i hope you have a wonderful day, and thanks for being a part of verizon wireless. sucka.

i know a lot more about verizon tmobile and sprint than i do any others so if you have an idea or want some help, PM me

tk421
[LG Revolution] smokedkill:
Start calling Verizon to complain about.every little issue and use your warranty a couple times, and they will give you something different.
[LG Revolution] smokedkill:
So true
[LG Revolution] smokedkill:
Even with a lower price, people aren't getting this phone. It's a joke of a phone. The word is out, friends don't let friends buy the revolution
[LG Revolution] smokedkill:
Its not the first nor will it probably be the last Android that is obsolete within a year.
[LG Revolution] spc_hicks09:
It's actually going to be kind of sad when everyone moves on from this phone. Just a lonely LG Revolution section on XDA......:(
[LG Revolution] indyred99:
I'm here till my next upgrade in August 13
[LG Revolution] mtmichaelson:
And you are posting from another lol.
[LG Revolution] sgschwend:
I don't like this change at all, but what is causing it? Is it Marketing? Are their reliability statistics that we can view?

Do any of these other phones have better battery life? Will they run error free? If yes then I am on board.

Mine works like a $150 phone which is what I paid for it. At $150 I do feel like I paid too much for it when I factor in the monthly fees.

Our access to reliability data is slim but here is what I could find (my interpretation):

The number one cause for phone failure is accidental damage by the owner,

All smartphones are within a factor of 2 in manufacture reliability average is 4%,

3/4 of the users feel their phone will not function correctly in every day use, these users can not tell what the cause is (network, applications, manufacture), no network has a high customer support rating

LG falls within the same manufacture performance window than everybody else

So if I had to guess as to what has happened, I would conclude that the obsolescence of the Revo is driven by a service provider purchasing decision and has nothing to do with the phone.

And as a last little adder:

I did read about what I had suspected as a potential issue for these phones: Smartphones have very little testing done to them, there few test standards and little time given for testing in manufacturing.
[LG Revolution] smokedkill:
Yes because I gave up on the Revolution. I still have my revolution but even all your hard work couldn't save it. That should tell you something.

While some have complaints about the Bionic, it truly is an awesome phone. Most of the people who complain about it are only doing so because the Razr came out so soon afterwards and they are talking themselves into getting a new phone. I think Motorola learned from their mistake and have since said that they think they need to release less phones per year.

But if the bionic is obsolete within a year, I kind of feel bad for revolution owners as the bionic is so much better and for most people, buying a phone off contract isn't a reasonable option due to the high cost.

We got a saying around here : friends don't let friends buy the revolution. For those happy with the revolution, just wait til you upgrade. Night and day.!
[LG Revolution] smokedkill:
I take that back. Your hard work did save the revolution. Without your hard work, this may be a contestant for worst android ever made. You definitely made it an alright phone considering what you had to work with. Unfortunately LG and Verizon screwed this phone up throughout the whole product development process and the support system after the product launch.

Not to say that Motorola didn't do the same with the bionic, because they did. Even with their epic screwups, it still turned out being a good phone for the most part.
[LG Revolution] indyred99:
Why are people so down on this phone? After the work mt has done on this phone. This phone is a great phone. Sorry I can't go out and afford "elite" phone. Got a family I have to pay for...... Besides this phone is great especially now that we got gingervolt and the oc kernel! I love my phone. And no this isn't my first Android phone.
[LG Revolution] Bait-Fish:
I'm in the same boat as you, Indy. However, this is my first smartphone so I, partly, don't know any better. My Revo Mk I had something wrong with it and that is my guess as to why the disparate experiences people post about. Revo Mk II is treating me much better. It's not perfect and definitely has its flaws but mtmichaelson and the rest of you make it a good experience for me.

Regarding the Bionic. My coworker's first smartphone was an iPhone and coming from that to the Bionic a couple months ago has been a shock in the most negative way. He sorely misses the iPhone and, I dare say, hates the Bionic. Like the Revolution, it will also get itself stuck toasting his thigh and quickly wasting the battery away. It's not just that, as there are other UI and usability issues he has coming from an Apple.

Smokedkill, it's good to hear that the Bionic isn't bad like I was beginning to believe. It strikes me more and more that within each product line, there are cherries as well as rotten apples. Hopefully luck treats you well and you get a cherry. Otherwise, cut out the rot make a pie before the apple spoils any more!
[LG Revolution] spc_hicks09:
If I could +1 this comment a million times I would.

I understand not everyone is getting the same experience with this phone as others but here's what I think about it:

PRO's:

It's 4G

Battery life (in my opinion) is extremely good for a 4G phone

It has Gingerbread

It has a custom ROM (which Mt worked his ass off with and it's frickin awesome)

It has a custom badass 1.9gHz kernel (other than the Esteem, what other phone can OC that high?)

CM9 is in the works

It has a huge ass screen

It has some very very nice themes made for it

Cons:

Not getting "official" ICS update.

See the differences there^ ? I love this phone and if I wasn't available for an upgrade until 2013 like most of the people here, I would still be perfectly fine owning this phone for 2 years.
[LG Revolution] smokedkill:
Tell your coworker to try the Espier Launcher. It has the same UI as the iPhone. That's the beauty of Android. If you don't like the default UI, there are other options available. Personally, I prefer the Go Launcher.
[LG Revolution] drt054:
Tell your friend the iphone is for small minded people who think the world revolves around Apple and don't know anything about technology and is therefore not worthy of owning an Android device :D
[LG Revolution] Mig1234:
I totally agree. It's the best 4G phone out there. Look at how people are complaining about those other two on the boards. Mt has done an awesome job.
[LG Revolution] pendragon11:
Keep trying to convince myself I need a new phone because I like new gadgets, but much to my pleasant disappointment it's turned out to be fantastic (save for battery life)
[LG Revolution] S.Meezy:
Battery life is slightly lower but definitely comparable, and very good for a 4G phone... the only problem with that is how long it took to charge! Is it set to trickle charge or something?!?!
[LG Revolution] spc_hicks09:
I use an extended battery and mine only takes about 6-7 hours to charge from 5% to 100%. I would think a stock battery would be faster but mine is fairly just as long.
[LG Revolution] Bait-Fish:
Thanks for the tip. I'll let him know. I'm totally with you on Android. Maybe he'll come to.

LOL. I'll do that! I think it's more due to Apple being his first. You never forget your first.
[LG Revolution] ozymandiaz:
Bionic-Razr-Razr Maxx? Yeah, they learned alright...
[LG Revolution] Grizzy3:
HAHA. Yeah it doesn't look like they learned anything. That's the one area i think these other companies can take notes on from Apple. Probably 90% of iPhone sales are due to marketing and all the hype for their phones because they only release about one per year.

---------- Post added at 05:13 PM ---------- Previous post was at 05:11 PM ----------

I got a stock battery and mine definitely takes less than 6-7 hours to charge. I'll look at how long it takes exactly to be more accurate.
[LG Revolution] scyther2333:
agreed.....was not completely sure about this phone at first....but after mt's work....its the best phone i've ever had considering it cost $75...the 4g alone is worth it
[LG Revolution] sgschwend:
On further study, I found that LG is the second largest cell phone manufacture, total world wide production exceeds 1 billion phones a year (in 2009 the rate was 1.2B).

I didn't find out what size percentage was there market share, my WAG (guess) it is in the 30% range. That is a mind boggling rate!!

You don't get to be number 2 in the world by making dogs!
[LG Revolution] smokedkill:
Yes they are #2 in cellphones, but they aren't #2 when it comes to making smartphones. Their other cellphones are generally thought as of being cheaply made also. I know several people who have had their feature phones and had to return them for one reason or another.

For me personally, I like to totally customize my phones and with the Revolution I couldn't do that. With how the bootscreen is set up on this phone, I couldn't install a custom bootscreen. I don't like having a Verizon boot animation. Without having a custom boot animation, the phone's not truly customized. This was my 4th Android, and this was something I could do on the previous 3 so it had become something I'm used to doing.

I also wasn't a fan of the port covers. They got in my way more than anything.

If this would have been my first Android, I would have probably loved this phone. Unfortunately, I already had the Droid Eris, Droid 2, and the HTC Thunderbolt.
[LG Revolution] smokedkill:
Those are phones that they previously developed before making the statement. I think they learned something from having the 3 phones you mentioned being released so close to each other.
[LG Revolution] spc_hicks09:
LG made the best feature phones ever (next to the original Razr). The entire enV line was superb. LG Chocolate line was awesome. The Voyager was the ****!!! Owned every single one of the phones listed above and was NEVER disappointed.
[LG Revolution] elreydotcom:
+1

No matter what is out there, for some reason I always lean toward lg. Been a great phone company for me. And now with the spectrum out, I may have to continue that trend.
[LG Revolution] KaneOfMars:
I've always had motorola phones. the revo is my first smartphone and I do like it, but if the bionic had been released before they discontinued the unlimited data package... I would have gotten the bionic.

im curious to see what will be available when im eligible for my upgrade in 2013... I think I'll get whatever is running stock Android. hopefully Verizon will have another stock device available next year.
[LG Revolution] y2d2:
WTF, already? First hearing of this (now dated) news. Kinda sad to hear about it but I don't regret not waiting for the 4G phones to "stabilize", as I've had plenty of good 4G experience from this phone.

I think being grandfathered in to the unlimited data plan is really the only thing that's keeping me from bailing out on this contract. Not that I'm particularly dissatisfied with this phone, or don't love the feel of this phone in my hands (I don't use a case). My usage have averaged about 15gb/month, upwards to 40-50gb as I've used it as my "broadband modem" as well.

I paid $250. :-(

Can't wait to see what my next phone (in a little less than a year and a half) will be capable of.
[LG Revolution] smokedkill:
Glad you guys had good quality with the LG feature phones, but not everyone has.

As far as LG Androids, they are ranked #4. I own an app development company and the majority of problems come from people with LG or Samsung. Very rarely do I get complaints from users with HTC or Motorola. There are more complaints from Samsung users than LG users though. Samsung has all types of bugs in their system that cause problems with many apps, not just ones that we've developed. Don't know exactly why that is other than they do a rush job in putting together their version of android (which every company does, that's why rooted phones are running better than stock) but there are some issues that only effect certain brands of phones. The bad part is that developers never know how their app will operate on certain devices because its impossible to test an app out on every device since.there are so many devices on the market.that's a pretty common problem app developers have when developing for android. Many developers refuse to develop for Android because of it. You can see examples of this by reading through the comments left on the market. You'll find 4 star apps being rated a 1 because it doesn't work on a particular phone which really isn't all the app developers fault. Its not possible for us to own every brand to test on. Lot of problems can only be fixed by users giving us in detail reports on what exactly the app does for them. Once I read the reports, I go to the cellphone stores and install the app on their phone so I can see firsthand what its doing. As you can tell, that's not the ideal way of going about fixing a problem, but like the majority of android developers, its not in our budget to go out and buy a bunch of phones to test on.

This is an issue that I hope android works out in the future. Our apps run perfect on the Droid Bionic and HTC Rezound (they even work perfect with the OG Droid and other phones of that generation) but yet have bugs with the Droid Charge and other Samsung galaxy phones. I've never received any complaints from the revolution.
[LG Revolution] smokedkill:
If the rom development community in 2013 is anything like it is now, even if Verizon doesn't have anything with stock Android, someone will have it made on an HTC Android. HTC has the best rom development. I like them because you can shop around when choosing a rom to install.

I do agree that the Revolution is a good phone for a first time owner. It's just hard to like it when you've had phones that can do things this one couldn't. Its like taking a step backwards.
[LG Revolution] y2d2:
I'm curious why you're on this forum ... did an LG Revolution rape your mom?
[LG Revolution] ozymandiaz:
Unfounded optimism is unfounded. Refreshing perhaps, but still unfounded. =D
[LG Revolution] y2d2:
I'd also like to know which phones came before the Revolution was capable of doing so much more, and what those things were.
[LG Revolution] spc_hicks09:
HTC Thunderbolt and DROID Charge. Almost the same exact specs. Or did you mean LG phones?
[LG Revolution] smokedkill:
Custom boot animations, customizing the notification bar. I'm big on totally customizing my phone and the revolution has a screwey framework that things that can be done on other phones can't be done on it.

I don't know if anyone ever figured out how to make custom boot animations for the revolution, but it doesn't use the standard boot animations that other androids commonly use. Other phones use bootanimation.zip or something along those lines which use standard graphic formats that are easily edited. The revolution has some other format that I was never able to find a way to edit with any graphic software that I tried.

With the notification bar, I've been able to change the color of the bar, the text, the clock, the battery meter (along with adding the %).

Part of the reason I fell in love with Android was because I was able to customize everything about it. When I owned and used the revolution, I wasn't able to these things. I cringe anytime I see a Verizon boot animation.
[LG Revolution] spc_hicks09:
Bootanimation changed with Gingerbread. I put a custom animation with all my themes. Just put a bootanimation.zip in /system/media.

I'm failing to see how you get that you can't change everything you want? My phone doesn't have a trace of LG or Verizon stuff on it anymore. Everything on my Revo is custom and was done by me. Not trying to be a d**k but your entire argument is wrong and invalid.
[LG Revolution] smokedkill:
And how long did that take before you could do that. As I said, I was unsure if that was ever solved. I gave up on this phone back in September and had it since the day it was released so it wasn't like I only had it for a couple weeks. I went months without being able to do what I like to before I finally threw in the towel.

Of the 4g phones that I've owned (thunderbolt, revolution, and bionic) , I rate this one the lowest. As far as the boot animation, you should be able to change that the moment they have a phone rooted, not months later. I still have my revolution so I may play around with it to see how it is with its improvements. But the fact more developers didn't jump on this device with its unlocked bootloader should tell you something.
[LG Revolution] S.Meezy:
The one thing I never got about this phone; everyone screams we want unlocked boot loader and doesn't buy it when its there... meh.
[LG Revolution] spc_hicks09:
Ok here it comes.

It only took me a matter of hours to have a complete theme going with a bootanimation added. To each his own I guess. However, personal preference is completely different than facts. My point was that everything on this phone CAN be changed despite your statement that it can't. You can rate the phone as low as you want but plenty of people here (myself included) have done amazing things for the Revo. Don't give the phone a low opinion just because YOU didn't take the initiative to change something you didn't like. There's a big difference between the phone being an issue, and the user being an issue. The fact that you abandoned this phone because YOU didn't contribute, speaks volumes about your character.

This goes for anyone else that has abandoned this phone as well. You didn't like this phone? I get it, that's your opinion. Take your negativity somewhere else and stop posting on our forums. If you're not posting some kind of news, something funny or something helpful, then stfu and go hang out at the forums of the phone you left us for. I'm getting so sick and tired of people that don't even use this damn phone anymore, coming on here and bashing it. Just because you didn't understand this phone and therefore didn't like it, doesn't mean no one else likes this phone.

P.S. Wtf do you mean "As I said, I was unsure if that was ever solved." READ A DAMN OP OR SOMETHING ONCE IN A WHILE AND YOU WOULD'VE KNOWN! It was posted all through GingerVolt's thread and I'm pretty sure someone (maybe beamer) posted some bootanimations.

Again, sorry but it was needed.
[LG Revolution] smokedkill:
First of all, I did take the initiative. I even had about 10 shutdown animations made. So while your trying to attack me, get some "act like you know". I searched for 2 months for software that would allow me to open the boot animation images, even asked on here if anyone else knew of any.

By the way, there was no boot animations on the revolution while I used it. I wasn't the only person who asked if anyone else knew how to make them. The fact is that I was more than willing to port over the boot animations that I had. Even offered to if someone could help me find software to edit the images. While you talk about my.character, what does it say about yours for making false accusations.

The fact is that LG is not a leader in the Android world like they are in the feature phone world. If the phone was all that you make it out to be, More developers would have jumped on it. Within 3 weeks, the Bionic with its locked bootloader had more roms than the Revolution and its unlocked bootloader. You can defend this phone all you want, but there are phones that came out months before it did that are just as good, if not better (Thunderbolt).
[LG Revolution] smokedkill:
That's what I'm saying. I heard all this talk about developers wanting unblocked bootloaders then when this came out, they didn't support it. That was the entire reason I bought the revolution. I was really disappointed that more developers didn't jump on board for this.