yashsingh1/xdaforums huggingface dataset:
[LG Thrill 4G] mystagog_inc:
Very good points and thank you for your input. I think what I am most upset about, I'd the store Rep lying to get a sale. Then afterwards, the "update lie" seemed perpetuated by ATT's advertising of it. If I had known the truth in the beginning, I would've bought a different phone. That is my point in all this. I bought the Thrill based on a lie.

Sent from my phone, duh...
[LG Thrill 4G] Tidbits:
Have you read up on the Samsung Behold 2 "implied" promise for 2.0/2.1? There were lawsuits based with more evidence than what you had and failed. They ended up with 1.6, and almost 0 support after that. The problem lies with people getting rumors and opinions from rumor sites treating them like facts then passing it along as fact. Reps OFTEN get their information from the same places we do.
[LG Thrill 4G] kiltedthrower:
Well, you could always call AT&T and gripe about the issues you're having--battery life, random shutdowns, blatant lie by reps about software upgrade timing. You might not have the random shutdown issues but that excuse seems to work the fastest when getting a replacement or exchanging for a different phone.

It might just be me but I've never had an issue getting a different phone from AT&T customer service or customer retention if you talk to the right person and say the right thing. :)

I'm happy with the phone. We'll have GB in the next 4-6 weeks. And, really, for me, I don't see much of a point upgrading to another phone since all the quad core madness is coming out this year.
[LG Thrill 4G] bzlmnop:
Count me in... pm me if you need my info. Though I am afraid that by the time we get everything organized, GB will be reeased ... or so I hope. Either way, I'm down to help. Also, to the OP, where do you work/what do you do in the petroleum field? I will be finishing my bachelors in geology w a geospatial minor in May and am looking at going into petroleum and could always use contacts in the field. Feel free to pm me... thanks!
[LG Thrill 4G] cougargt:
The fact that they stated this phone is upgradable to 2.3 is the promise. The only way to get GB on this phone is if AT&T or LG release it for this phone. Otherwise putting a hacked rom on it "WOULDN'T" void the warranty. There is no other way to look at it.
[LG Thrill 4G] kiltedthrower:
Who stated?

The only thing you might have a leg to stand on is if the box stated upgradeable to Gingerbread. Of course they could swing it that it will be upgradeable. And the truth is, it will.

What I've learned from being with AT&T for the last 8 years that if you want the latest software, make sure you get a phone with the latest software out of the box and that will have great developer support.
[LG Thrill 4G] CXENTE:
So true.....or just be like me.. buy the newest phone off contract ;-) ha
[LG Thrill 4G] latinohot:
something like this should be done for tethering

the greedy people at att want to charge double for what you already are paying

i mean if the device is using internet, why should att care how the internet is being used for, like i read on another forum, it would be like the electric company wanting to charge for every device you connect to an outlet, that'd be rude, to me is the same thing with wireless, but like i said earlier something like this should be done for tethering, find a hungry enough suit(lawyer) and go after the greedy bastards(cellphone companies)
[LG Thrill 4G] lastdeadmouse:
Not sure about the box, I'd have to check, but it was displayed on the website description of the phone and on their in-store promo card.

Sent from my almost cm7 p925
[LG Thrill 4G] cougargt:
agreed

Same here. And that was one of the reasons I went ahead and got this phone. With the release of the O3D update, and the ads stating the it was upgradable. I figured it was time to get it. I still believe the update will come. I just can't believe it's taking so long.
[LG Thrill 4G] eg94:
That would be amazing if this actually happens
[LG Thrill 4G] nagalman:
I support a lawsuit simple to teach the LG and AT&T to support their device on a timely manner.

I will tell you that at a minimum, this is the last LG phone I purchase.

For those of you willing to do away (at least temporarily) with 3D and HDMI, check out the Cyanogenmod nightly builds.

http://download.cyanogenmod.com/?type=nightly&device=p925

It will update your device to a basic version of Android 2.3.7 (latest Android 2.3 version).

Cyanogenmod is very fast, has a lot of features, and is being actively improved on a daily basis. I predict that the Cyanogenmod team will create the first Android 4.0 ICS ROM for the Thrill 4G.

---------- Post added at 10:27 AM ---------- Previous post was at 10:21 AM ----------

I should mention that rooting, unlocking, and installing any ROM will void any LG and AT&T warranties, but if you make backups, you should be able to OEM status if you need to return it or sell it.
[LG Thrill 4G] jeremyritzmann:
Here's the thing though. There is MORE than an implied promise between Google and Manufacturers/Carriers in regards to fully supporting a device for the FULL expected 18 month life span of a device. LG is to blame, not AT&T, for the utter stalling tactics they are using with updates for former flagship devices. The HAL drivers needed for these devices to be updated in any level is developed by LG with proprietary code ONLY THEY CAN GET from their vendor, nVidia. Its exactly like the IMPLIED ice cream update they loosely mentioned for the 2x family of devices on their Facebook. They mention Q2/3 release dates, which will be nearing/exceeding the 18 month life span of the American variants of the device family. I suspect they are biding time to announce no further updates so they can stay within the Google provided OS contract terms. I highly doubt the G2x sees an official ICS build, and I tend to think the same about ANY further updates to the thrill.

And before anyone says "we buy devices for the device, not for expected updates.", that's pure BS. That's like buying a $xxx.xx computer, but saying a week later that its OK it doesn't support a newly released window/Mac OS. You would be FURIOUS if that happened, the same goes for our mobile devices. It is not only implied they will be updated, BUT WE SHOULD EXPECT IT.

---------- Post added at 05:50 PM ---------- Previous post was at 05:40 PM ----------

[/COLOR]Guys I hate to be the Debbie Downer in all this. And by all means go for a class action lawsuit if y'all feel you need to do that.

But the truth is AT&T has never officially said when they would release GB. All they've said is that the phone will be upgradeable to GB. We're still only 120 days since this phone was released. And, yes, ICS has been released. So a lot of you are upset because we're two behind now. Except AT&T doesn't have any official ICS devices out.

I feel it's more the fault of LG for not releasing this phone with GB.

Anyway, I want updates just as much as the next person. But having been with AT&T for 8 years now, I can tell you that AT&T will prob never have super fast updates. The fastest updates I've ever gotten were from HTC phones and they were done from the HTC site itself.

I just seriously doubt anyone will win on suing AT&T for not updating this phone as fast as some of you want when there wasn't any contract out stating that AT&T woudl release GB within a time frame. Essentially there hasn't been any breach of contract.

No one is stuck with this phone. If you're having issues with it, get it replaced. If it's replaced more than twice, then you get a different device.

I think it might be just as effective to email corporate and let them know that you will never purchase another device from AT&T itself since it is not commited to timely updates and that if this continues you will be taking your business to (list a different carrier). Each person should get as many signatures as they can.[/QUOTE]
[LG Thrill 4G] mouse69:
I just wanna say I agree its actually not AT&Ts fault Cuz if u look around people in Canada never got the update and neither did people in south America. So its basically LG is just not standing behide there devices they put out in this hemisphere
[LG Thrill 4G] jeremyritzmann:
Not saying that carriers aren't greedy, but there is a MASSIVE difference network side between smart phone data usage and computer data usage. Tethering heavily does stress the network far more than the general uses of a cell phone do. The hypothetical power company comparison is massively flawed; They do charge you for each additional item plugged inti an outlet if its drawing power. Each kilowatt that is used, you are charged for bottom line. Now, if everyone was only tethering a minute amount, that one be one thing. But if you have an unexpected 2,000 people on x number of towers suddenly tethering their data to stream god awful amounts of HD videos/Online gaming (I've even seen someone feed a server through tethering), this stands to cause horribly network issues. Its dual edged sword, we need to be able to see both sides of the argument.
[LG Thrill 4G] jeremyritzmann:
Exactly. Carriers generally assist the MANUFACTURER with QA testing and network compatibility, not actually code these OS updates. LG does, even nVidia doesn't play a large role outside of source code. LG uses that to build system level HAL drivers, not nVidia. And an FYI, evben if LG merely provided updated HAL drivers, it would at least allow the open source community to flood updated ROM ports.
[LG Thrill 4G] jznomoney:
Well the thrill is a omap device not nvidia.
[LG Thrill 4G] jeremyritzmann:
Even omap. Even without issues affecting developers abilities to port. LG is stalling so they don't have to expend funds on supporting the device. Its utilizing tactics to exploit a loophole in their agreement with Google. Like a kid pointing at another kid, then saying I'm not touching you.
[LG Thrill 4G] mystagog_inc:
Who's fault is it anyways, not you & me, the consumer!

So wouldn't this be the job of an attorney? To investigate all this, aside from figuring the obvious, that nationwide, consumers were lied to by reps of ATT in stores and forums, by LG in their forums. People were lied to, to make a sale, point blank. LG lied again in a IM communication with me and I had the entire transcipt saved in my email.

That's my biggest issue, being a consumer that's been taken advantage of. By whom, I don't know the bottom line on that, but at the front of the line is ATT.

Look at what's going on between TransOcean, Halliburton, and BP Oil right now. It's a giant blame game over that oil spill. I could see that happening here if a class action lawsuit were to happen, a blame game. But by the end of it, the consumers, you and I, will come out ahead. Who cares who takes the rap or blame, let's get this rolling and F*ck the big corporations and all their greed!

That is the point. I bought the Thrill on bogus lies by ATT and I am pissed off. I could've gone with a different phone and already have had the promised update or whatever, that is the point. As a consumer, we have rights, but if we don't stand up against these big corporations, for our rights, then who will? And we'll continuously be taken advantage of. Forget that! i SAY, A company makes a promise, whether commercially or by representative, then they better deliver. I know it's only a phone, but what if this were over a car or home or stocks? Who's with me?

Brian:mad:
[LG Thrill 4G] jeremyritzmann:
I'm with you, but stocks are a terrible example as there are no promises there.

However, with that said, a suit against AT&T as a primary defendant would fail. They simply DO NOT control OS development.They are merely QA test rats. Now, combining this complaint with the already active class action against LG over G2x false advertising and hardware issues would probably not only be successful, but may encourage the California court system to get off of their @$$es and get the trial moving. Then adding Nvidea and carriers as secondary defendants in the complaint and pushing the media, would add a ****LOAD of pressure onto LG to settle in one way or another. The HP/Acer/Apple/nVidea class action is proof of this concept working quite well.
[LG Thrill 4G] cougargt:
Well I bought my phone from AT&T not LG. (really bestbuy) But AT&T is the one I'm contracted with, and they are the ones that state it's upgradeable to 2.3. So by their rules and not voiding my warranty, they are the ones that "have" to make sure the update is released. Not LG.
[LG Thrill 4G] Tidbits:
Upgradeable doesn't mean it will be... You are contracted for service for the amount of money the subsidiary of that device.

What you guys are going through is no different than what the Behold 2 went through.

AT&T doesn't "have" to make sure an update is released. AT&T doesn't make the product you are holding in your hands. It's no different when it comes to HP with their updates(which comes from their barebone manufacturer). If Asus didn't update their barebone then HP won't be sending out updates.

In an earlier example which people probably didn't read. Reps are NEVER authorized to make promises unless it's already documented and in writing from AT&T themselves.

As the example goes if I worked for you and you never authorized me to make a promise and I told the first 30 people who PM me your company will give $1,000,000. Would you be expecting to honor it? Think about it. The long old term... Get it in writing comes from...
[LG Thrill 4G] mystagog_inc:
True. To a point. On the other hand, that is also why in this day in age, we as consumers have so many consumer protection laws out today. And yes, i have heard more ridiculous lawsuits and that have won. For instance, if a burglar in Indiana can fall through a skylight, land on the kitchen table, get stabbed by a kitchen knife on the table as a result of the fall through the skylight and then turn around and sue the homeowner and win, then ya, we definitely have a chance. And that actually did happen in Indiana.

No offense to anyone that posted here already, but I am seeing that people are dissecting this too much. The bottom line is: the consumers, nationwide, were lied to. That is were the (potential) lawsuit lies in favor.
[LG Thrill 4G] mystagog_inc:
It's fairly a black and white point.
[LG Thrill 4G] Tidbits:
As someone mentioned earlier. If you put AT&T as the primary you will more than likely lose. You have a better shot at targeting the reps who made the "promise." This honestly gives more clout. The rep if he loses would then be liable to refund your money on his own as well as the ETF if you chose to move on to another carrier.
[LG Thrill 4G] lastdeadmouse:
First of all, the phone is not upgradeable if there is no upgrade available. Upgradable would literally mean can be upgraded to 2.3, which it an not. Secondly, LG is not who is delaying our upgrade. GB has already been released to the hardware IDENTICAL p920. LG is contractually obligated to not release updates directly to att customers. The update is in att's hands awaiting their bloat and tracking crap, and likely on the back, back burner.

Sent from my almost cm7 p925
[LG Thrill 4G] Tidbits:
Stop arguing semantics. If there was an upgrade could the device get it? Yes... Then it is upgradable... You are assuming AT&T has the code. Then that means there is an update out there which would break your argument anyhow. Semantics lose in court when you are trying to twist it to your favor. They go by the black and white definition of the word. See the Verizon class action lawsuit on the word "unlimited" for example.

Would you like the Oxford definition?

Much like the word "soon" by definition it could be anywhere from now until the end of time.
[LG Thrill 4G] M1nur:
Uh the update for the Thrill to GB has been released to ATT. There has been people that called and verified this. Also ATT stated that all devices would be upgraded to 2.3 buy the end of 2011.

Dont try to argue points you are unsure of, especially when its just a search away.
[LG Thrill 4G] Tidbits:
Uh you talking to the wrong guy... Point being regardless there was never a specific date specified. There is something called within reason... If you are going to argue semantics in court you will lose. Since there is an update that does exist then your device is upgradable by the above previous statement I was replying to.

Who said end of 2011? A rumor site? Was the word hope try or any word that fits the definition in there like anticipate? Did those rumor sites take things out of context? I dislike AT&T as much as the next guy, but you guys need stronger arguments... Sorry for playing devils advocate, hopefully you'll find stronger evidence by me doing so...
[LG Thrill 4G] Markyzz:
attcom/gen/press-room?pid=20407&cdvn=news&newsarticleid=32234&mapcode=mobile-devices

There's a press release stating all 2011 phones will be updated. It does not mention the thrill.

A class action lawsuit over this would never make it to a court room.
[LG Thrill 4G] Tidbits:
It does however mention that ALL postpaid Android devices will be updated to gingerbread though. Though the device isn't listed and this was released prior to the Thrill being released. What AT&T CAN say "We have the update, but we have issues with it" and would invoke the "within reason". Due to the date the Thrill was released.

They do have a case, but it'll never get anything from it other than the courts saying "Wait for the update"
[LG Thrill 4G] ueshada:
Nice I hope my grand son will be able to see at & t gb update. Nice at&t thank you for your hard work
[LG Thrill 4G] bzlmnop:
Angry...

Just spent almost 4 hours on the phone with AT&T... and learned absolutely nothing new. They were clueless. So, i told them i wanted to be placed back at upgrade status on my account... they refused. I think i was being to nice though... because the only time i have ever gotten decent customer service from anyone is when i was screaming at them, which is a shame, im not an angry person and i dont like being angry, but i guess im gonna have to get mean.

As for the the lawsuit...

Here is the deal, most of us purchased this device using a 2 year contract upgrade discount price, most of us were told that the update would be out within a few weeks or months, the LG website still says upgradable to 2.3 http://www.lg.com/us/mobile-phones/LG-P925.jsp the qualifier "is" is implied in the sentence because the statement is following a comma following the phrase describing what software that it "is" running when it is shipped, making the upgradability of the phone present tense and given that these words are on a consumer product page, it is also implied that if the device "is" upgradable then the necesarry software for the upgrade is available to the reader which would be the consumer (you and me). whether or not AT&T has the software from LG or not is irrelevant as if AT&T is the entity that is charged with releasing the software to the consumer and they have not done so, then the statements in the advertisement on the LG consumer product page are false. (False Advertisement). Now, most of us were promised the upgrade in person by a store representative when we purchased the phone. Then, were told it would be coming soon again by someone working for either company on the phone or online. So, if your like me, you waited for the update and trusted that the companies advertisements and representatives were being truthfull; but now since they obviously were not telling the truth, you are stuck with a device that you purchased based on the lies in these companies advertisements and representatives statements. Adding to the problem, if you are like me and you waited, based on the advertisements AND you paid the 2 year contract upgrade price you are now stuck with only two options, both requiring you to pay the very same companies that lied to you and falsely advertised their products; either you pay a cancellation fee and switch carriers or start a new line, or you purchase a new phone for full list price. This is textbook false advertising my friends, and whats worse is these companies false advertisements have, for most of us, forced us to engage in further commerce with them.

We have got a case everybody, trust me.

OP any updates on the filing status of this lawsuit?

Personally, i will be calling AT&T back, again, and again, and again. Until i get some decent customer service. And, if they refuse to place my account back at upgrade status, i will be cancelling my account and disputing the charges in court if i must.
[LG Thrill 4G] Tidbits:
That's arguing semantics... the device IS can be upgraded regardless if there is an update for it or not. If they made an update and your device could not be updated... Then the device is NOT... You should really read back about 2-3 pages to this post. Arguing semantics in court = you lose. Courts have to look at it in black and white. As long ad the device CAN receive an update then it IS able to be updated.
[LG Thrill 4G] cougargt:
Wrong!!!.....There is "NO" upgrade/update for the thrill.....There is "NO" upgrade/update for the thrill.......There is "NO" upgrade/update for the thrill.....There is an update for the O3D but that is not the thrill. So unless they release the update for the thrill......There is "NO" upgrade/update for the thrill. And if it was advertized as such, it's false. We can not put any other rom/os on the thrill other than what LG/AT&T release for us. Doing so would void the warranty. And we can't do that either. It's not semantics. It's the thrill or nothing.
[LG Thrill 4G] Tidbits:
Still arguing semantics... Good Luck...
[LG Thrill 4G] IRASadPanda:
AT&T is at fault here, they are the ones that push the OTA updates to your phone.

Sent from the fastest G2x in the universe.
[LG Thrill 4G] bzlmnop:
What?

Ok, Tidbits, couldnt really understand the first half of your post as it was not in complete or coherent sentences. However, if there IS an update for the thrill, then that would make it upgradable, which would also mean it CAN be upgraded. If an upgrade exists for the device that CAN upgrade the software then the device IS upgradable.

Im sorry, but arguing semantics is 100% of what contract and advertising law is my friend. To argue that some words or images are a misrepresentation, is to break down the words or images and argue there meaning to the viewer (semantics). An advertisement that is even arguably misleading rather than blatantly false can even be considered false advertising; and this precedent has been upheld by many courts since the late 1980s. Your wrong, sorry. Im not trying to be an A-hole but your simply wrong.
[LG Thrill 4G] Tidbits:
Do it. You will lose. I can sight various lawsuits which I have been apart of one of then and due to semantics we lost. Arguing semantics.

Again if you go back and paid attention. If I worked for your company and you gave me no authorization to make claims on your behalf. I made the claim that the first 30 people to PM will get 1,000,000 dollars on behalf of your company will you have to honor it? The courts will say "No" 100% of the time. AT&T made no claim that the thrill will or won't be upgraded in writing. You have a better chance taking it up with the Rep that sold you the device. AT&T from what people have said has the update in their hands. If that is true and they are having issues with it then they can invoke the "within reason" clause. They have a legitimate "within reason" to withhold the update if it will cause issues with the device. Then the timeline for their update gets shot out the window. I have been there and done that..

Go ahead with your lawsuit and I do hope you win, but from my experience with what you guys are arguing with looks really bleak it will succeed.