yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] elliwigy:
This is old news.. It does help when it works, ive had mine almost a year, and its completely free, if service.is.terminated you must return the device. Also a little.side note sprint doesnt tell you. Technically it is a third line, and unless sprint sent you a brand new device, the airrave should be eligible for a full upgrade, go through telesales. This is how I got my e4gt back in sept, and my line.is.still eligible for a full upgrade at its normal time.. Helped me get mine for 173$ like The day it came out, sold my OG epic for 175$. So I got.a airrave free, got the sgs2, and profited 2$ in the process :-)

Sent from my E4GT
[Samsung Epic 4G Touch] Carbajal3009:
just tried this right now and they denied me, i live in moreno valley so i get crappy service in or out of the house. but anyways..i talked to the sprint employee and told him my position...after talking he put me through another line to speak to a telesales employee and she told me i would have to pay like $129!! what the hell man...this sucks. i just told them no and she said sorry for the inconvience and hung up. so much for "free" :(
[Samsung Epic 4G Touch] daniel4653:
Really you get crappy service? When I visit my cousins in mo val I have 3-4 bars inside of their house and outside. I live in riverside. Outside get 5-6 bars inside 1-4
[Samsung Epic 4G Touch] Carbajal3009:
ya i really do :( ...my 3g speed is absolutely a joke...it takes forever just to load the google homepage...
[Samsung Epic 4G Touch] JasonK75:
Call back again and get a different rep. It does work. Just make sure you tell them you get no service and something needs to be done, that you hate to have to go to a different carrier.
[Samsung Epic 4G Touch] Yamuu:
For those complaining about how it still counts against your minutes used--

Why shouldn't it?? -- especially when they're sending you a free device (+- a tiny fee (which other's have mentioned & I haven't even seen yet)) that allows you to boost your own signal with your network.

It may be using your network from your end-- but it still has to travel through towers to reach other mobile devices.

Sprint is the last company offering true unlimited data. I've even read about certain people using hundreds of GBs of data without being throttled/ warned/ etc.

Sure, 4G may suck in some areas (I live in Tampa and the 4G here doesn't impress me)- but I'm not spending nearly as much per month as others I know with AT&T/ Verizon.

Anyways- I live in a 24th- floor sky-rise apartment where you can barely get even 1 bar of service even out on the balcony. Cell reception is horrible for higher elevations; so to expect any company to have good reception where I am is absurd. This device/ service is perfect for me/ others in similar circumstance.

--//edit

Also, I haven't seen any bandwidth problems with mine. I don't have the greatest internet and I can still achieve 7-8MB (megabyte not megabit)/ sec. downloads on the network while at the same time taking a call + leaving auto-sync on/ etc.
[Samsung Epic 4G Touch] flexte:
Anyone know if the text message issue is fixed. Called last month and there was no eta on a fix
[Samsung Epic 4G Touch] sirblackhole:
Called the number, explained how I get no service in the building where I work and drop 90% of my calls....airwave is on the way, 3-5 business days.
[Samsung Epic 4G Touch] elliwigy:
Haha don't listen to this guy.. Yes it has issues sometimes.. But mines been going strong (no data, calls, or sms issues for at least a month straight) for me and I have the old one. Suppose to get the new one here tomorrow :-) . All the troubleshooting they'll make you do is reset it, and place the antenna near a window to get a faster lock. Only thing that sucks with the original model is the voip feature doesn't work on it, also less range, antenna is stupid! It has like a 100 ft cable lol, and takes up to an hr depending on your location for all lights to turn solid.. New model.. Extended range, voip, better antennae, looks better, not sure about setup time yet, but has 3g speeds, and you can actually change the setting like allow others to access it or add specific numbers to it so others can't use it. Not sure how many can be connected but with my og airave they said I couldn't block anyone out which made me to believe if it only allows three users at a time could be the cause of lots of problems.. when I had issues on KY current airscrew was the text issue, and saying I have full signal but not working at all. Was fixed by waiting on the landline with sprint for about 4 hours (terrible customer service) by them simply resending the switch or resetting it on there end. And if you have issues definitely call and leave it.open ended, let them know the problem wasn't fixed, they will fill out a ticket for you to have it looked at but don't go. This is just to leave a record of you calling in and later when you have issues call and tell them your busy and never have time to call but you still have the same problem.. That's how they upgraded me to the new model, and I even got a full month credited to my account from when I called a month ago.. I didn't ask if they had a new model either, I said the store told me they had one :-)

Sent from my E4GT with MiUi!
[Samsung Epic 4G Touch] pawmbi1:
I've had mine for a couple months and no text message issues. Me and my wife are heavy texters too, so I'm sure one of us would have noticed.
[Samsung Epic 4G Touch] btate0121:
i got mine... but i'm not noticing a big boost in signal though.
[Samsung Epic 4G Touch] MvDef:
Just ordered one for FREE THANKS!

I needed this so bad, cant wait to see how it works. I can barley make calls inside my house. :)
[Samsung Epic 4G Touch] gr33nd3vil:
I called them 3x's today and they said they had to check a tower first before they could do anything. I'll have to call again and ***** I guess.

They also said this takes up a line on your account... just a FYI, and I'd have to pay 20.00 a month for this service.
[Samsung Epic 4G Touch] [esai.]:
I'm gonna have to call.I get perfect service on my driveway but as soon as I go inside my service dies out.
[Samsung Epic 4G Touch] Docarut:
I called also since my interior signal is weak. They were kind enough to offer waiving of all monthly fees when I stated already paying more than can afford already. Just call and kindly ask for help resolving again. There are some understanding CSRs that will help you.
[Samsung Epic 4G Touch] lcorona056248:
Just hung up and it ships today free of charge and no hassles :)
[Samsung Epic 4G Touch] revamper:
I would strongly suggest not getting an airwave unless it is absolutely necessary. I completely regret getting one because it ruins texting.
[Samsung Epic 4G Touch] RPerry435:
How does ot ruin texting
[Samsung Epic 4G Touch] swear0730:
I posted this in another Airrave thread on Feb 16.

ShabbyPenguin posted directly after that they disabled the "lock down" feature. The thread is "free airave"

(cool update bro)
[Samsung Epic 4G Touch] revamper:
Often times random text messages will not go through and they will all send at the same time about three days later.
[Samsung Epic 4G Touch] Ja5oN:
Yep that is why I don't use an Airave as it seemed to really effect my texts. Sometimes they wouldnt go through, other times only half. And it was for sure directly related to the airave as I tested with and without...
[Samsung Epic 4G Touch] tensux:
I have been using an airwave at 3 locations. Two different states for two years or so now and it has always worked great for me. No lost texts. Calls will someones drop in and out of the house as you leave the range but its better than the alternative. I have friends with verizon who have no service at my place either. for me changing carriers wouldn't work. I wouldn't discourage anyone from trying it.
[Samsung Epic 4G Touch] avengere:
The airave does take a line, but if your at your credit class limit they can get an exception from our credit dept. I was at mine, the agent in account services I spoke with had to call over to manual credit review to add the exception. As well as that $20 you speak of is if you want unlimited calling that doesnt count against any plan you may have. Think of it like a home VOIP service that use's your Cellphone. Most customers get the airave for free but minutes used count towards your plan like any other call made(nights weekends still apply and Any mobile to any mobile).

Also if your having issues with the text messages call in and speak with tech. The solution may be something they can fix, or may need to send you a new airave unit. When I go into work tomorrow I'll check the know issues for any possible solution for it. But again ive never had problems. Especially now that ive got my ISP's problems all sorted out.
[Samsung Epic 4G Touch] Jnoles07:
I can confirm this works. Just told them I had no service at my house and I was missing calls and texts because of it. Told them I prefer to stay with Sprint but I pay a good amount a month to have service and it is frustrating sometimes that I don't have it at home.

She checked the service around my address, made sure I was eligible to add a line, asked if I had high speed internet, and told me to hold for a few minutes. She got back on the line and said that the Airave was marked for shipping and she had all fees waived.

Honestly, it was the easiest experience I have ever had dealing with a company over the phone about an issue. I was even willing to pay to have it and they were just like oh no it is going to be free. Got it 4 days later.
[Samsung Epic 4G Touch] ydoucare:
I did this also, just told them my signal had degraded to the point where it kept bouncing from back and forth from Sprint to roam (which it was) and they sent one no questions asked. However, I live in a part of rural Indiana that is part of the Kankakee, IL Network Vision FIT, and sometime within the past couple months, my Sprint signal pretty much doubled and I can now pull as high as 2 - 2.2 Mb down on Sprint 3G, and I no longer need my Airave.
[Samsung Epic 4G Touch] Amd4life:
still works, I just got one mailed to me for free. I was dropping calls on my upstairs left and right, so I ordered one

thanks to the OP!!
[Samsung Epic 4G Touch] iSaint:
Meh wanted to switch to Verizon but the guy gave me one of these completely free no monthly fee so I took it might just stay on contract until ETF goes down a bit then make the switch to Verizon they have LTE all over my house Sprint only has their ****ty 3G anywhere near me and I know their LTE probably will never make it to me :/
[Samsung Epic 4G Touch] kchannel9:
Will this work on CREDO

Any idea if this device would work with CREDOmobile (Sprint network)? I have no service in my house, but roaming pops up occasionally but isn't useful. Obviously on a technical level this would work, it's Sprint network, but, is it paperwork possible? Any ideas?
[Samsung Epic 4G Touch] Yamuu:
via http://www.credomobile.com/support/CREDO-questions.aspx:

Our calls are carried on the all-digital nationwide Sprint® network, reaching more than 280 million people.† So you get great coverage — plus CREDO Mobile's commitment to progressive causes. Our service areas are always expanding, so be sure to check our coverage maps for the latest coverage information.

My guess is that it would work

With the airave, if you don't configure it & set permissions only to yourself, anyone using the Sprint network can use your signal.

Also fyi unless your plan specifically says you are charged for roaming you should enable domestic roaming 100%
[Samsung Epic 4G Touch] thatrapnerd:
Free up grades with AirRave

I got a AirRave way back when I got my EVO4G. I got it for free and still get the service free. Back then you owned the AirRave, so I had to give them the $150 for it and they put that as credit on my bill. From what I read now they own the new AirRave so you might not have to throw down the $150. The thing I love best about this, and I have been keeping it a secret to myself, is I get 2 upgrades. That is right I get a free upgrade. They give me a upgrade on the AirRave just like a phone, and they say I can use it for a new phone. But I don't pay for the service AWESOME!!!:cool:
[Samsung Epic 4G Touch] jayarias:
Put it this way. If you threaten to leave sprint for lack of service they will send you an air rave and will add on a $0.00/mo rate plan on the air rave.
[Samsung Epic 4G Touch] iSaint:
If you threaten to leave Sprint and ask them to talk dirty to you on the phone they will ...

they'd do anything to keep their customers at this point ;)

which is awesome for us :)
[Samsung Epic 4G Touch] MochaCharok:
Playing the unhappy customer always works. Kinda sucks to bully our ways through the Sprint customer service network, but it's something they should already provide...
[Samsung Epic 4G Touch] mab0130:
Confirmed - 3-21-12

My service has always been horrible at home.

Called the # this morning - stated my service issue and poof - an AirRave is on its way.

I loves me some XDA!

-Michael
[Samsung Epic 4G Touch] Tewlman252:
Got mine a few months ago. No charge on my bill since I got it. Bad thing is, and they dont tell you this, is that wont work with a satellite high speed connection because the latency is to high. It must be hardwired HSI for it to work. Im still holding on to it though in case I ever decide to go that route, and since they're not charging me for it anyway, why not?
[Samsung Epic 4G Touch] ungovernable1977:
Got the airvana last week... its been sketchy... wanted the Sammy one but they shipped me the new one. Called Airrave dept. and the guy was cool... probly on here... knew his stuff and told me the airvana was supposed to get a firmware update last month, but its been delayed (does Samsung still make these? ;) ). Anyways, this is my last straw... sucks that the texting is an issue, as thats how my bosses like to communicate. Anyways, if it were solid and did what it was supposed to, I would be happy with the trade off of piggybacking my fios... VZs phones are just... unappealing... wish moto had a decent droid, but theyre all tiny or outdated... and the GNex seems a step backwards... idunno... been struggling with my love for sprint and their lack of network.
[Samsung Epic 4G Touch] Febby:
I just got my Airvana... It works great but I got some questions.

1. Why are my data speeds via the Airvana still not that great? I have a very good connection with my ISP (20mbps to 35mbps download, 3mbps upload).

Highest I get with the Airvana is 300 kbps to 500 kbps. I do though get full signal bars inside home. Thought I'd at least be getting a whopping 1.5mbps to 2mbps with airvana since it runs off my internet.

2. Do I still get unlimited mobile to mobile or is it using my family plan mins?

Also, I should mention that I've tried connecting the modem directly to it, then my router/vice verse.
[Samsung Epic 4G Touch] Lord Happy:
Thanks

Happy day,

I was looking for more info on voice apps and such and came across this post. I only have 1 bar in the house and am hopeful that it works as advertised. They're sending me a free one and made no mention of the $1.49 monthly fee. We'll see how it goes.

Thanks to the original poster for that phone number, too...love getting right to a human.
[Samsung Epic 4G Touch] coldcaffeine:
No free device for me... But they waived the monthly charge, activation, and shipping. For $129 I have an AirRave on the way.
[Samsung Epic 4G Touch] Yamuu:
Seriously? They sent me an airrave- no monthly charge/ activation/ shipping.

You should send it back and keep trying for a free one.
[Samsung Epic 4G Touch] coldcaffeine:
What's funny is in the fine print on my emailed order confirmation that I paid $129 for an Airave, it says this:

In-Home Coverage Commitment: At Sprint, we are committed to ensuring you have a great wireless experience. On occasion, a few customers find that their in-home coverage does not meet their expectations. With our In-Home Coverage Commitment, eligible customers may qualify for a no charge / no monthly fee AIRAVETM to boost their in-home coverage. For details call 855-790-4878 .​

I shall be calling and complaining that in my receipt is a notice that I paid for something that obviously says some people get for free.
[Samsung Epic 4G Touch] Mu5ic92:
Is it possible to have them send out a air rave but connect it at my job? Having ****ty signal at work all day.
[Samsung Epic 4G Touch] leaderbuilder:
I bought my own Airave a while ago. Sprint 3G service had deteriorated to the point I couldn't get any new phone to work in my place. Outside of my place I can get 3G and 4G just a few hundred yards away! (I live in the North West U.S so the trees and hills certainly play a part). Anyways I noticed that the wirelss speed is poor for data. What I did is set up my Airave as a DMZ host off of my regular nework and wireless router. So my Airave ONLY takes care of my phone calls. And it does this awesomely! I can walk about 50 yards from my place and still be connected to my Airave AND since I connect to my wirelss via my wireless router I've got 20+Mbs data speeds. And yes you should still get your free minutes the Airave doesn't change any of that. My set up looks like this. Cable Modem>Dlink Router DIR655 - set to use the IP of the modem as the 'external' IP. From there I've set up my regular (wired and wireless) network. AND then set one of those internal IPs from my internal network (192.1.1.100 or what ever) to act as a DMZ host with NO filters. >Then that ip/port goes and plugs in to my Airave and the Airave uses that as it's external IP. And bam done. I also get the extra security of knowing that if my Airave is compromised my personal home net is on a seperate segment. AND since I've got some Eathernet ports on the Airave I can allow guests to use that network and again keep them off of mine. (granted both are still 'behind' the cable router though and share one real public IP.)
[Samsung Epic 4G Touch] tensux:
once you get it they are not going to care where you put it, i move mine around all the time
[Samsung Epic 4G Touch] Crucifixion:
I'm trying this right now. Tired of having **** reception at my house

EDIT: They tried charging me 120 for it. Told them people have been getting this for free, then they put me on hold for a few seconds came back and said we can do that. I should because I live in the mountains and I get such bad reception and speeds up here
[Samsung Epic 4G Touch] Eddiepapi:
Just say you want to cancel your account because of horrible reception in your home. They will transfer you to retention and they will offer you it for free. Worked for me.
[Samsung Epic 4G Touch] Crucifixion:
Yea I just can't wait to get it and hopefully I do. Would be nice to get full reception in my command center lol
[Samsung Epic 4G Touch] coldcaffeine:
This is the number that I called today about the Airave: 855-790-4878.

I told them that yesterday I paid $129 for an Airave, but my receipt points out that customers with bad signal can get a free one. They refunded my money!
[Samsung Epic 4G Touch] Crucifixion:
Yea dude and make sure you don't pay additional for a monthly fee either
[Samsung Epic 4G Touch] zillanilla:
As of today, can confirm that this still works. Called the first number listed, and was transferred to Account Services immediately. Call took less than 8 minutes total, and I'm getting the free device/shipping/service. Kudos to the OP as well as everyone who posted feedback!
[Samsung Epic 4G Touch] linuxtad:
Thanks all. I am going to call, with my last phone, a moto Q9c reception was borderline. Now with my Epic touch and my wifes Iphone 4s we are unable to get decent signal on our front porch. I had been tempted to take them both back... But what are you going to do!? Hopefully this will answer that question. Thank you.

Sent from my SPH-D710
[Samsung Epic 4G Touch] linuxtad:
I just called the first number and they transferred me to the Airwave dept. Everything went smoothly and they are sending out an Airwave for free but with additional monthly surcharge fees.

I asked whether there were taxes on a single line for the device, or for each device connecting to it. The representative clearly stated that they were not taxes, they were additional surcharges for another line. She then stated that for each device that connects to the Airwave, the surcharge would be applied.

So I would appreciate some clarification - or to be more specific - user experiences with the Airwave and multiple phones connecting to the device. Do you incur a surcharge for each phone that connects to the Airwave? If you have 2 phones at 2-3 bucks (paraphrasing the representative) each per month that is another ~$72.00 a year in "fees" I would pay to fix their problem? Or am I hearing that wrong and I will only incur a single service charge for the Airwave device that will be seen on only one bill. The wife and I have separate accounts.

The representative also said that there is a tower very close to me, and that it is having issues, and is being worked on. Which is what a store representative said around Christmas when we purchased the phones when we went back and asked about the reception issue. Take it with a grain of salt I suppose...
[Samsung Epic 4G Touch] Yamuu:
There are no additional fees for each person that uses your airave; in fact there shouldn't be any fees whatsoever. I have yet to see the monthly fee (+- $2.00) people have mentioned.

On default they have no restrictions and anyone with a Sprint phone will automatically connect to your airave when in proximity.
[Samsung Epic 4G Touch] mindchip:
Thank you all! Saw this post, called, and less than 12 min later, my AIRwave is on its' way.

I was tired of crap reception inside my house.. and basically had to go out in my driveway to get reception (sometimes).

Thank you again!
[Samsung Epic 4G Touch] brysg2:
Just called a few minutes ago myself. They said they will sent a request/survey to the airrave department. If approved they will ship out a airave free with no monthly costs. The lady I spoke to said that I will most likely be approved, because of my reception issues. Thanks very much for this! Will update
[Samsung Epic 4G Touch] N0J:
got mine doing this last Dec. Worked great!!
[Samsung Epic 4G Touch] Crucifixion:
Just got mine all setup within a half hour to an hour. Great reception now!
[Samsung Epic 4G Touch] Doctor_XXX:
Got mine about a week ago. Full bars now! :cool:
[Samsung Epic 4G Touch] Febby:
I was hoping my airave would make my data faster, sadly I doesn't. I have a 20/30 mbps download and 3mbps upload... it is semi good for voice but nothing better than before so I choose not to even use mines lol
[Samsung Epic 4G Touch] tmeader:
Wait, why would you think it would increase the 3G speed to speeds WELL BEYOND 3G speed ratings? For that matter, why don't you just use wifi when at home? It's faster than 4G is likely to be and uses the least battery of any data mode.
[Samsung Epic 4G Touch] Febby:
Well for the fact it increases 3G data speeds for other users from slow 100kbps to 1.1mbps to 1.9... I'm not a huge fan of my router as it isn't the best for signal. :P I tried setting up directly to modem, tried static IP, tried port forwarding as well. I might just bite the rag soon and buy one of them fancy N+ router step ups from staples :D
[Samsung Epic 4G Touch] AMunozXS:
Called this morning, spoke with the rep for about 2 minutes. Was put on hold for about 3 minutes. Spoke to another rep(AIRWAVE?) for about 3 minutes then she said she was gonna call the credit department so I wouldn't get charged for a second line. Was on hold for about 8 minutes.

I guess I got approved because it's on its way :cool:

Thanks!!!
[Samsung Epic 4G Touch] santos331:
Thanks for this info! I recently moved to a new place and was experiencing weak signal throughout the house. I called and got my free airave airvana the next day. One question I had on this was I was looking through my account online and it had the Airvana on there as an additional line. Next to it there's a green dot with an exclamation mark that said "thanks for sticking with us, you qualified to save $150" what is that? Did I just get a free upgrade to one of my phones or just the Airvana line? Sorry if this has been answered before.