yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] seigex:
regular, probably should have done expedited
[Asus  Eee Pad Transformer Prime] blackinjun:
Cancel Order

When Items Can't Be Canceled

Items cannot be canceled if they have already been processed for shipping, home delivery or store pickup. You may also see a "Can't be canceled" message if you have already canceled an item. Pre-orders for digital PC games cannot be cancelled within seven days of release.

If you no longer want an item, but it's too late to cancel it:

If your item is being shipped, you will need to return the item. Please see your return options in our Return Policy for Items Purchased Online.

If you scheduled an item for home delivery, you will need to call 1-888-BEST BUY (1-888-237-8289) to change or cancel your scheduled delivery.

If you selected store pickup, you'll have the option to cancel your order in one of your pickup reminder e-mails. Or, if you haven't picked up your item within 8 days, your item will be automatically canceled.

Digital content (e.g. movies, PC games) cannot be returned.

Return to Checkout

Top of Page

---------- Post added at 12:16 AM ---------- Previous post was at 12:14 AM ----------

I am in DC and got expedited and it says 12/27

---------- Post added at 12:18 AM ---------- Previous post was at 12:16 AM ----------

I think you ordered before me ( I was at about 5:15 est) but mine says cant be cancelled.

Not gloating just warning
[Asus  Eee Pad Transformer Prime] Bizdady:
Im in Cali but I stuck with regular. Im still Processing :(
[Asus  Eee Pad Transformer Prime] madefl:
This wait is killing me. Since Nov 27 now. Release dates get moved. Then B&H is unable to get mine out this week. (probably not even next week). Drove to 3 Gamestops in TampaBay area that sell primes, but none had any.

And now this. Seems to be my best bet to get one this year. HOPE SO. I going nuts.
[Asus  Eee Pad Transformer Prime] seigex:
California here as well
[Asus  Eee Pad Transformer Prime] richaoj:
"In progress" but I cannot cancel. So I guess that is a good sign?
[Asus  Eee Pad Transformer Prime] madefl:
When did you order?
[Asus  Eee Pad Transformer Prime] vbman213:
I ordered mine around 5pm, EST. And I'm no longer able to cancel my order!
[Asus  Eee Pad Transformer Prime] madefl:
Hmm I orderd 4:12PM est and I can still cancel. What up with that?
[Asus  Eee Pad Transformer Prime] newellj79:
Royal oak.
[Asus  Eee Pad Transformer Prime] newellj79:
ORDER NOW. IN STOCK AT BEST BUY AS OF 1232PM!
[Asus  Eee Pad Transformer Prime] _Gir_:
I would expect yours would ship by USPS after some sort of hand-off which doesn't track orders very well especially if it's an APO address.

Some other info-

http://forums.bestbuy.com/t5/Best-Buy-IdeaX/Ship-to-APO-FPO-using-USPS-not-UPS/idi-p/417219
[Asus  Eee Pad Transformer Prime] holdmydrink:
Just got mine a couple hours ago. None of the problems everyone seems to be having have shown up as of yet. Can't test wifi and gps cause im at work... the outside box was a little scuffed cause of how they ship it but the tablet is perfect.
[Asus  Eee Pad Transformer Prime] Evo_Shift:
How do they ship it?
[Asus  Eee Pad Transformer Prime] flyingwolf:
In a plastic bag.
[Asus  Eee Pad Transformer Prime] djsaad1:
when did you order?
[Asus  Eee Pad Transformer Prime] holdmydrink:
I ordered on Friday at about 1:30 mountain time. It shipped the 27th standard shipping and got here today. I live in phoenix so it didn't take long to get here. It came in one of those manilla bubble mailers so very little support.:(
[Asus  Eee Pad Transformer Prime] newellj79:
Grrr. After weeks of the prime roller coaster I finally ordered yesterday while in stock at bb, the Rep told me that with next day it would be here tomorrow. There website still says processing, ships in 0-1 day.
[Asus  Eee Pad Transformer Prime] novaIS350:
I expedited mine for faster shipping, aka I have money to throw away because its not going to arrive any faster.
[Asus  Eee Pad Transformer Prime] Bizz08:
Ordered mine last night 12/28/11 9:52pm mountain time. Standard shipping. I'll update my post when I receive it. Can't wait!
[Asus  Eee Pad Transformer Prime] triplecrown:
Ordered yesterday around 6:30 eastern time with estimated arrival of 12/30-01/03. Just got my email with tracking number from best buy. Can't track yet as UPS doesn't have it in their system yet but I expect it to come Monday.
[Asus  Eee Pad Transformer Prime] Bizdady:
Finally got mine!! Came with no charge (wont power on) so its on the charger now waiting for some juice :(
[Asus  Eee Pad Transformer Prime] ReaderLee:
Ordered yesterday (12/28) at 1:30pm est with express shipping. Just got my shipping confirmation today at 5 pm. Not in UPS system yet, but so happy that I actually have one on the way. Been a long trip since my 11/23 pre-order!
[Asus  Eee Pad Transformer Prime] Evo_Shift:
Same here. Just got my notice and tracking. I am cheap and chose free shipping since I live in Minnesota and figure I would have to pay a fortune to get it before the weekend. It has an estimated arrival of next Thursday 1/5. UPS has a tendency to get me stuff one day early but either way I'll take it. I can't complain too much since it seems some people have been trying since November to get one.
[Asus  Eee Pad Transformer Prime] TrailorParkKid:
Ordered 12/23, shipping to an APO and my tracking info finally updated about an hour ago. States that it will be delivered to the NY processing center on Jan 1. I should see it a few days after. Getting closer :)

(Of course I understand that the 1st is a holiday, but it will still get here that week (wishful thinking))
[Asus  Eee Pad Transformer Prime] djsaad1:
I ordered this morning, I hope I get on the same shipment as you guys.
[Asus  Eee Pad Transformer Prime] newellj79:
Ordered same Time. Nothing yet... :(
[Asus  Eee Pad Transformer Prime] juvenile43:
not really man. I ordered on the 25th and mine has said that status since. Only about a hour ago I got my tracking number and I had express shipping. Can anyone tell me how long it took to ship from that point I still don't have an further tracking info
[Asus  Eee Pad Transformer Prime] TheNostaw:
Ordered mine last night around 6:30pm CST BB.com when they had the gray ones in stock. Selected the express $21.00 shipping. Received my tracking number today at 3:00pm.

UPS picked up the package in Fresno, CA around 7:00pm CST. Delivery date is estimated tomorrow before end of day.
[Asus  Eee Pad Transformer Prime] fnordchris:
Finally got my tracking information on my order that was placed Christmas Eve. Talk about "slow as Christmas," haha.

Should be delivered Saturday.
[Asus  Eee Pad Transformer Prime] newellj79:
I called best buy because mine for sure wont be here tomorrow since it still says processing. They said its still in the verification process, whatever that means. They have had a hold on the money in bank account since the minute I ordered. Maybe a debit card wasn't the way to go? Gosh, its frustrating. I feel like I can't catch a break with this thing.
[Asus  Eee Pad Transformer Prime] ReaderLee:
Does your order say that it can't be cancelled? If it says that then I think you're one step closer... I wouldn't worry about anything the CSR's say. They're nice, but they honestly don't seem to have any information AT ALL.
[Asus  Eee Pad Transformer Prime] newellj79:
Nope, I still can cancel it...
[Asus  Eee Pad Transformer Prime] gocool767:
I would totally buy the tp from bestbuy if it had the champagne version in stock... Oh well
[Asus  Eee Pad Transformer Prime] triplecrown:
Same here. Ordered the 28, paid express shipping and it will be here by end of business tomorrow according to tracking information.
[Asus  Eee Pad Transformer Prime] Jaded-Fan:
Got mine this afternoon.

Not sure why anyone was complaining about the color, a dark grey basically and very attractive. Much more than the silver one in my opinion.

GPS worked like a charm, wireless, BT, etc, everything was perfect.

I am very happy with it.
[Asus  Eee Pad Transformer Prime] ReaderLee:
Me too. Ordered 12/28, express ship, end of day tomorrow. It's been a long journey from my 11/23 preorder...
[Asus  Eee Pad Transformer Prime] effezie:
Ordered Friday around 5:00. Received email from bb at 4:00 today and just confirmed the tracking that it will arrive tomorrow before 3:00. Didn't hassle them over the refund on the express shipping. I'm in Atlanta so it's most likely in the air right now.
[Asus  Eee Pad Transformer Prime] generositus:
That is exactly what I wanted to hear :D
[Asus  Eee Pad Transformer Prime] etm250r:
Is anyone else's shipment not updating? My status for the past two days has been:

"Sylmar, CA, United States	12/28/2011	1:45 A.M.	Departure Scan"
[Asus  Eee Pad Transformer Prime] wynand32:
I have the Gray, and an "extra" pre-order Champagne coming tomorrow. I'm hoping I like the Champagne, and that everything works on it, because frankly the Gray is a little too purple for me.

I didn't expect that, and it's not true in all lighting conditions, but sometimes I look at it and it's just not my color.
[Asus  Eee Pad Transformer Prime] richaoj:
Yea, mine too, but I signed up for text alerts from UPS and recieved more updated info. Mine is In Transport through Dallas.
[Asus  Eee Pad Transformer Prime] bittercold:
Guest our primes are traveling over here together. I have the exact same info.
[Asus  Eee Pad Transformer Prime] newellj79:
Finally got a Rep to give me some info. My order is being audited because the shipping and billing address are different. She said it should be taken care of today. I'm sure I wont get it until after the first now. Ill have to go a couple rounds with them to have my next day shipping refunded.
[Asus  Eee Pad Transformer Prime] devilsxcrunner15:
Man I'm going crazy here waiting for my prime to get here. Ordered 12/23 and the ETA is 1/03. Its Been in transit from Fresno for 2 and a half days already. Im so impatient -__- :(

Also, im in the Youngstown area.
[Asus  Eee Pad Transformer Prime] djsaad1:
anybody who ordered one yesterday get their tracking info yet?
[Asus  Eee Pad Transformer Prime] JoeDaddy0710:
Fyi, if you order with express shipping, it is the cheap next day service that will come sometime before the end of the day and not the priority service that is guaranteed in the morning. Mine is on the truck for delivery today but I am at the end of the UPS route. It is going to be a long day.

Ordered mine Wednesday the 28th at 1pm mountain time, package shipped from Fresno, CA yesterday via express shipping.
[Asus  Eee Pad Transformer Prime] newellj79:
Hallelujah, my order can't be cancelled! Something is better than nothing. Ordered express on 11/28 at 130pm eastern.
[Asus  Eee Pad Transformer Prime] TheNostaw:
Same here. Ordered on 28th with express shipping and it's out for delivery now. CAN'T WAIT!!
[Asus  Eee Pad Transformer Prime] Bizdady:
Thats odd, I shipped to my work which is not my billing address and it wasnt any problem.
[Asus  Eee Pad Transformer Prime] newellj79:
I don't know. I'm very frustrated. It should ship today, I'm sure it wont come until after the new year now. Trying to stay positive... its better than the 1/27 date of my amazon order.
[Asus  Eee Pad Transformer Prime] the_game_master:
man ground shipping suck ass.

it took nearly 3 days to get from Cali to the Midwest.

they really are going to hold me on that 1 business day, ****
[Asus  Eee Pad Transformer Prime] BUYMECAR:
Received my Prime yesterday. No display or power issues, however, the reported issues are apparent:

-no GPS... went upstairs and tried to get it to lock on the patio to no success in 10 minutes

-not necessarily weak WiFi, but it definitely is inconsistent in its performance/range. My network has speeds of 37 Mbps on average. Speed tests on Prime usually right around 20.

-Stock browser is quite unpleasant... and there are *some* issues with video playback and *some* apps. I often use VLC to stream ISOs from my PC to my "crappy" LG phone. Phone always plays the movies without any hiccups, though, of course, in much smaller resolution. On TP, I have to re-attempt the stream between 3 and 4 times for it to play. Also, my LG loads XDA app easy do. Can't do much on Prime.

----------------

I will say the two things that please me the most about the Prime is the camera and battery life. I work for Apple and I have to say, the Prime feels like it holds a charge a lot better than every iPad 2 I've handled.

After tons of browsing, streaming Netflix + VLC and installing apps on WiFi for about 4 hours, the batter dwindled down to about 68%. I then left it in sleep mode overnight to find it at about 62%.

After a couple more hours of usage this morning, I put it back to sleep and checking it now, it's at 48%. Just impressed.
[Asus  Eee Pad Transformer Prime] triplecrown:
Ordered the 28th and wifey called to tell me it just arrived. Can't wait to get off work to put it through its paces.
[Asus  Eee Pad Transformer Prime] bittercold:
Watch out saying things like that... Apply might fire you for not sipping the corporate kool-aid.
[Asus  Eee Pad Transformer Prime] gmhl10:
Ordered mine yesterday (12/29) from BB when it was still in stock...

Says will ship out within 0-1 business days...

It's been over 24 hours since I placed the order and still in the order processing phase.

Can't cancel my order either.

I hope it doesn't ship out after New Year's.

Edit:

Speak of the devil... lol. About 15 min after posting this... Voila! Shipping confirmation! Tracking number isn't online yet though.
[Asus  Eee Pad Transformer Prime] Cappurnikus:
Ordered a 32gb Grey on 12/28 at around 1:30pm. Just received the shipping e-mail.
[Asus  Eee Pad Transformer Prime] devilsxcrunner15:
My screen looks identical to yours.... same place, and it still needs to get all the way here to Youngstown by 1/03 :(
[Asus  Eee Pad Transformer Prime] TheNostaw:
Ok - I literally just got my prime a few mins ago. Had to do a firmware update and a few app updates. Everythings works so far, gps, wifi etc.

My only major complaint is the browser. It is sluggish and laggy. The only other minor complaint is the touchscreen. It doesnt always register touches. Hopefully both these will be fixed soon or with ICS.
[Asus  Eee Pad Transformer Prime] newellj79:
Alright they finally shipped it! (Bb). Now the question is, with next day will I really get it tomorrow or have to wait untill after the holidays? Here's hoping... UPS doesn't have any info yet.
[Asus  Eee Pad Transformer Prime] just4kix:
Ours must be on the same truck. Mine just arrived in Hodgkins at the same time.
[Asus  Eee Pad Transformer Prime] fnordchris:
To my knowledge, Bestbuy doesn't do Saturday deliveries or offer that option (it requires them to put a sticker on the box for delivery) and there's no way of contacting UPS and asking them to do this (and paying for that option after it ships). It makes me sad because mine shipped yesterday, paid for two-day air shipping, and won't get it until Tuesday.

So in short, yes, you won't get it until Tuesday since UPS deliveries and stores are closed in observance of New Years Day.
[Asus  Eee Pad Transformer Prime] BUYMECAR:
As much as I know how right you are, I've said much worse and still work for them.
[Asus  Eee Pad Transformer Prime] Mcoupe:
I think mine is in the back of a 1973 Pinto driving from Cali....arrival Jan 4th by end of day. Christ people ordered on Xmas and have theirs already. I suck at life!
[Asus  Eee Pad Transformer Prime] newellj79:
Well thanx for raining on my parade. :) I've been refreshing the UPS website every 15 minutes looking for something other than the sticker printed. :( oh well I've waited this long...
[Asus  Eee Pad Transformer Prime] fnordchris:
I didn't mean to rain on your parade! Look at it this way, at least you managed to get your Prime in a reasonable amount of time compared to those who are stuck waiting until the end of January, possibly the middle of February. Cheer up and have a happy new year!
[Asus  Eee Pad Transformer Prime] newellj79:
Agreed.
[Asus  Eee Pad Transformer Prime] stang9779:
I received mine yesterday from BB. It was DOA. I don't balm it on BB.

It wouldn't turn on. I charged it up and the green power was even on. All it would do is make sounds and vibrate. I just returned it to BB and am ordering a new one from Officedepot.com
[Asus  Eee Pad Transformer Prime] Bizdady:
If you return it to best buy in store do they refund your card or give u store credit?
[Asus  Eee Pad Transformer Prime] SHRED:
They refund your card + delivery costs.

I just did it earlier today, they couldn't do a replacement since they are out of stock.

---------- Post added at 09:45 PM ---------- Previous post was at 09:43 PM ----------

they only refund delivery charges if it is BB's fault. E.g. Prime has defect(s)
[Asus  Eee Pad Transformer Prime] ka911:
Yes they will refund all your money if it was a diffracted unit even the shipping cost
[Asus  Eee Pad Transformer Prime] Bizdady:
I think I might return mine and wait till ICS comes on it. I freeze everytime I try to open the camera plus I noticed a botched area on the screen (only noticeable on white) but ya I want to use the camera to chat with my kid without having to worry about reboots.
[Asus  Eee Pad Transformer Prime] slayaman22232:
Mine finally shipped ordered on 12/24 with expected arrival date of 1/05. Its the 32gb gray version.
[Asus  Eee Pad Transformer Prime] the_game_master:
How is this your first post and you been here since '09?
[Asus  Eee Pad Transformer Prime] Bizz08:
Doesn't seem that odd to me, lol ;)
[Asus  Eee Pad Transformer Prime] bittercold:
Someone people, like myself, read more than we like to post.
[Asus  Eee Pad Transformer Prime] the_game_master:
that or someone's playing around with an alt they made in '09 and want to keep the negative Prime reports coming in.
[Asus  Eee Pad Transformer Prime] rockstatus90:
Not everyone comments, sometimes one is just here for the information...
[Asus  Eee Pad Transformer Prime] the_game_master:
read my above comment.
[Asus  Eee Pad Transformer Prime] rockstatus90:
Like you? ^^^^
[Asus  Eee Pad Transformer Prime] yumms:
Are UPS trucks running on Monday?
[Asus  Eee Pad Transformer Prime] the_game_master:
I haven't made a single negative comment on the Transformer Prime yet as I don't even have mine's yet and waiting for it to be shipped to me by Tuesday.
[Asus  Eee Pad Transformer Prime] rockstatus90:
Ok am I the only one who hasn't seen an update from UPS since package left Fresno? I'm in NY with an expected delivery of the 4th
[Asus  Eee Pad Transformer Prime] David522d:
Im in NY too, it hasnt moved since fresno. Im getting super annoyed cause my buddy got his.
[Asus  Eee Pad Transformer Prime] yumms:
Same here, it'll probably be updated when it reaches a local hub in the east coast.
[Asus  Eee Pad Transformer Prime] Rigg3L:
Mine shipped 12/29 and will be here on the 3rd. I can't wait. I'm from Buffalo, NY and its in buffalo already just waiting here. Am I able to pick it up tomorrow or Monday?
[Asus  Eee Pad Transformer Prime] newellj79:
I got "sticker printed" on 12/30. No other info. I do have next day shipping but I'm guessing I still don't get it until the 5th. I already got a email from Bb saying they will refund the 30 shipping fee.
[Asus  Eee Pad Transformer Prime] rockstatus90:
Thought I was the only one waiting impatiently...I'm hoping that they move them early and I get it Tuesday not Wednesday...has been a long wait already, even 1 extra day hurts...
[Asus  Eee Pad Transformer Prime] Evo_Shift:
Mine left Fresno on the 29th with the free shipping and hasn't had an update yet. Expected delivery of the 5th. I think it actually might be on a bicycle courier.
[Asus  Eee Pad Transformer Prime] diecast17:
I'm in the same boat and I'm in pa near philly
[Asus  Eee Pad Transformer Prime] generositus:
my TP is sitting about 15 miles away from me since last night, and it will be Tuesday until it actually gets delivered :(

wish it would've came on the start of my 4 day weekend instead of the end, better late than never(I hope).
[Asus  Eee Pad Transformer Prime] monakh:
You can collect it at the UPS warehouse if you are willing to do the drive. I have done that many times for packages I couldn't wait for. The offices for the warehouses are sometimes open outside of regular business hours because the warehouse/distribution center NEVER stops working.
[Asus  Eee Pad Transformer Prime] the_game_master:
really? I know you can do this for FedEX (I did it yesterday), but that's only because the packaged delivered and I wasn't home so it was returned to the FedEx distribution center to redelivered following the holiday weekend, but the door tag provided the address and time I could pick it up.

UPS as far as I can tell does not provide this information.
[Asus  Eee Pad Transformer Prime] newellj79:
Wow, ups tracker updated last night. Will be here by 3pm on 1/3!
[Asus  Eee Pad Transformer Prime] yumms:
For the people who ordered through the shop discover website, did you get also only get a $25 cash back bonus? Which is 5%, the site listed 10% bonus...so we should get back $50.
[Asus  Eee Pad Transformer Prime] RussianMenace:
Got full $50 here. When did you order and get charged?
[Asus  Eee Pad Transformer Prime] yumms:
Ordered on 12/23, charged on 12/27
[Asus  Eee Pad Transformer Prime] RussianMenace:
Hmm cutting real close for the order...and past due with the charge. The 10% was only good till the 23rd or 24th (pre-Xmas shopping). Give them a call see if you can swing something. Mine shipped on the 19th charged on 21st.
[Asus  Eee Pad Transformer Prime] yumms:
Ahh thats why, oh well $25 bonus ain't bad.
[Asus  Eee Pad Transformer Prime] RussianMenace:
Yeah. Little something to cover the tax. Money saved is money saved.
[Asus  Eee Pad Transformer Prime] etm250r:
Me too, I'm in NY as well but if you click "request status update" and get the current status through SMS it'll give you more updated information
[Asus  Eee Pad Transformer Prime] devilsxcrunner15:
Where can I check to see if I recieved the 10% back on the discovercard website? I'm having trouble finding it.
[Asus  Eee Pad Transformer Prime] yumms:
You automatically receive an email with the applied cashback, you can also check discover.com, under cashback bonus.
[Asus  Eee Pad Transformer Prime] blackinjun:
I would like to thank the OP for posting this thread which allowed me to get a prime on the 28th. For the people that complained about cheating out champagne orderer's, it was obvious that BB did have enough stock and delivered promptly to all w/o CC, ident problems IMHO
[Asus  Eee Pad Transformer Prime] generositus:
Unless I misunderstood your post and as a person who had the Champagne color pre-ordered since 11/29 and switched to a Gray as soon as I saw the email and had absolutely no problems with any part of my order I can tell you that you are wrong.

edit: on second thought I have no clue at all what your post is really trying to say, but I do know that "Best" Buy sucks and sucks hard, at no point along the way have I felt like my order(s) were handled well at all.
[Asus  Eee Pad Transformer Prime] Haro912:
He means him getting one didn't stop a gold preorder from switching.
[Asus  Eee Pad Transformer Prime] ReaderLee:
I don't have a problem with the people that ordered from the special internal link. How were they supposed to know? BB put no measures in place to make sure that it wasn't used as intended. Simply putting in a requirement to key in your champagne preorder could have avoided the whole mess. But to your point that BB covered everyone with a champagne preorder, unless the person ordering had a problem, that's not correct. I preordered on 11/22 and had no issues with my order. When I tried to switch my order color, the inventory was already gone. The problem was that because the item showed as backordered, the CSR couldn't even put me "in line" for when they got new stock in. She cancelled my champagne order first and then found out she couldn't order the gray for me. I did end up getting a prime from BB, but only because I got an alert from "instocknow". Not because BB made any moves to make it right to me. The preorder with BB was a fiasco.