yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] ungovernable1977:
i really hope they lose big on the iphone.... sounds like another apple induced policy.... lame. unfortunately they will be pushing the cost of a couple VZ lines for me.... i barely use data. Really not seeing the point of staying much longer... sad...

it may be time to reactivate the old bb curve and moment... and sell the Epic 1 and 2....
[Samsung Epic 4G Touch] globen:
See ya
[Samsung Epic 4G Touch] Itchiee:
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
[Samsung Epic 4G Touch] Jesse Buck:
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.

You have been Epicly Touched by Jesse Buck
[Samsung Epic 4G Touch] jromankvcc:
I don't know if this will allow for eft-free cancellation.

I love my E4GT, but my wife is not excited about the $220 after discounts that we pay every month. I get 4G in the office, but the rest of the family doesn't. We have 4 accounts in our family plan, and every month the rates go up somehow. My son uses android apps, but doesn't make calls, so i was thinking about the $30 tmo prepaid option. I read something about 2 lines with everything "unlimited" on tmo for $30 each. My agency has a 20% discount which I wonder if it is only for one line or all... But those were prepaid and chances are for discount you need a contract. Sigh. I think no matter what, they have a tight grip on our privates.

I am tired of no 4G coverage, doubled activation fee, removal of premier, required $10 fee for any smartphone, removal of discounts on 3+ lines, and now removal of discount on 2+ lines, increase of ETF and reduction of return/satisfaction window, added fees... Did I miss something??

Is sprint really the best bang for your buck?? I get 4G coverage for tmo and Verizon around my area. Verizon is too expensive, and can't hear anything but bad things about at&t. Tmo is the one nobody talks about.

Anybody got any insight about tmo as a possible migration path if this causes an ETF free contract breach!?

Have buy back from best buy on all my phones. But that would not help me if I were to buy used phones off Craigslist or ebay or some such...

Anyway, I don't want to bug anybody, to each their own. I just hate how powerless we are about all the changes sprint has made, and the cost it hS in our bill at the end of the month.
[Samsung Epic 4G Touch] Dalmus:
Read the link...

This actually brings it in line with the rest of their discount policy... They already say they won't discount any fee or service that is less than $20.

Granted it's crummy, but I frankly assumed that the $19.99 was a segregated fee anyway (I don't have multiple lines).
[Samsung Epic 4G Touch] awesomeindeed:
I thought so, too. I'm still receiving discounts on my 2nd, 3rd and 4th lines though. If speeds don't improve by Jan 31st, sadly I have to say I will probably leave, too. We all know that all of these policy changes just mean more are around the corner.
[Samsung Epic 4G Touch] datajosh:
Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
[Samsung Epic 4G Touch] Itchiee:
While that could be true, the discount plays a part on why some continue their service, and deal with the reduction of quality service that's been occurring. Now, this will change the price by eliminating the discounts which is why some are still with them. This is an increase that wasn't agreed to, the same as when they jacked up the taxes, and should result as early dismissal. While i'm holding on, if the price gets raised more to match their competitors, without providing the same quality of service, then there's no real incentive to stay.
[Samsung Epic 4G Touch] bbedward:
This effects us on Contract too :( I used to like sprint

I have a 24% discount
[Samsung Epic 4G Touch] jromankvcc:
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?

How long are we going to allow them to f°°know us over?

Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)

I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.

My wife is pregnant, and with the costs of medical care in the US, every penny counts.

But sorry for my comments, feels like I'm just looking for any chance to rant.
[Samsung Epic 4G Touch] paniro187:
Jesus farking christ is this another I hate sprint and I'm am leaving thread? Instead of you guys hitting the keyboard with your penis beaters just leave......
[Samsung Epic 4G Touch] id10terror:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.

This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?

And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.

Here is an example of something similar not too long ago with Sprint:

http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
[Samsung Epic 4G Touch] fenixjn:
OT... but lol autocorrect
[Samsung Epic 4G Touch] awesomeindeed:
I didn't have to re-sign anything. All I did was call them and it was added to my account.
[Samsung Epic 4G Touch] id10terror:
I had to re-sign an agreement online when I applied the discount.
[Samsung Epic 4G Touch] KCRic:
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.

So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.

This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
[Samsung Epic 4G Touch] bbedward:
ATTs customer service is horrid, but otherwise they're probably my favorite network in the US. I'd never switch because of the insane price, capped data, boot for tethering, throttling grandfathered contracts, etc.

Sprint needs to make their network worth having before they charge more.
[Samsung Epic 4G Touch] Beejis:
It sounds like you personally will still get the discount, but no one else that is on your plan would.
[Samsung Epic 4G Touch] daniel4653:
So it is not certain right now if this will affect family plans?

because i am getting a discount right now that is saving me $30 a month.
[Samsung Epic 4G Touch] Android300ZX:
Piece of cake. When the time comes all 5 of my lines will get cancelled without an ETF.
[Samsung Epic 4G Touch] jirafabo:
Same situation for me, 129.99 family plan for two lines, discount is taken off that plan, has nothing to do with # of lines. Nobody has said anything for sure pertaining to family plans, so I guess it's just a wait and see. After 11 years, I'm looking to jump ship to whoever has the next Nexus. So this will make it that much easier.
[Samsung Epic 4G Touch] HotInEER:
Sprint is starting to piss me off even more. They are slowly but surely changing everything that had people choose them.

If they want to play with the big boys than they need to step their network up and fast.

My bill had jumped $50/month since all of these changes have taken place. It doesn't matter if it's unlimited data, if its too slow to use.

That's like paying for a all you can eat buffet, and then when toy feet through ether line, only 1 item is available.

Swyped from my Samsung Galaxy SII EPIC 4g Touch on XDA Premium!
[Samsung Epic 4G Touch] abhaxus:
The discount is not a part of the contract, so this will not allow anyone to break contract without etf. The reason you have to sign a 2 year agreement when you add a discount via nvp is sprint doesn't want someone to get a 20% discount and leave immediately, because there is paperwork and labor involved in verification I assume.

Like it or not, these changes are required to be competitive. If you are going to complain about the MAX $6 per month this will cost you, perhaps you should call sprint and pay the 29.99 for hotspot we all use for free via root. I don't understand why companies are held to a different standard than consumers.

Just asking for a bit of perspectice here. This $6 (max difference assuming you have the max 28% discount that only a few companies get) isn't going to break anyone. Not saying I agree with it. A well reasoned call to care will probably get you a recurring credit to cover this. Just call, be patient and kind, and you will probably get your way.
[Samsung Epic 4G Touch] auau465121:
go read it again it states if u have two lines it will be broke up into two plans and only the primary line will be discounted i was hoping the same-thing :mad:

---------- Post added at 07:18 PM ---------- Previous post was at 07:11 PM ----------

Zoom in on the line with the blue dot in front of it as u can see we are screwed
[Samsung Epic 4G Touch] joey3002:
Im in same boat.. 4 lines. I have a company discount of 25% and the 25% plays a HUGE part in me staying with sprint. I know I get unlimited data however, I get 125kbs max on 3g around my area. I will hardly eat much data.. Its used to check gmail and XDA mainly.. lol

I just bought the epic 4g touch 4 days ago to extend my contract, I think I might take it back and hang tight for a month or two on my Evo.. Sucks too, I was just really starting to love this phone.
[Samsung Epic 4G Touch] rimidalvr1966:
Agree, but first they need to bring their service to competitive level. If they claim that I should have 4G speeds INSIDE and OUTSIDE of my house, but I only have 4g when I'm literally sitting in front of the tower. Or getting 3g speeds no faster then 123kb DL, or 40kb UL. It is far from competitive level.
[Samsung Epic 4G Touch] drksilenc:
man i dislike using metaphors but with all these changes this is like sprint trying a little league team vs a highschool team in football... sprint needs to get there network upgraded and in play before they can pull all this bull if this goes through i am canceling.
[Samsung Epic 4G Touch] id10terror:
Well, I mostly agree with you.. $6 will not break the bank..and I understand they need to be competitive and make money (which is fine and I'm all for it). It basically boils down to principle. That's why I get angry at things like this. I find it disrespectful to a point, that they change current subscriber's contracts.

While things like the $10 premium data fee bother me and I don't understand it, I CHOSE to sign up under contract already knowing that I would be charged those $10 per account. The same with my corporate discount, both parties (Sprint and I) agreed on the discount for both Line 1 and 2 of my Family Shared plan, and I understood that it would not apply to lines 3-5. Again, I don't like it, but I CHOSE to enter into a contract already knowing this.

What's happening here is that I have no say in the matter (assuming this applies to my Family Shared plan). When I complain about things like this, it has nothing to do with the possible loss of $6 a month, and has everything to do with respect to me as a consumer, and to the contract in which I entered. If this applies to new contracts and subscribers, that's fine, because they have a choice whether or not it's suitable for them to enter a 2 yr contract. If they don't like it, they can go to another wireless provider.

Honestly, if it wasn't for consumers who complain or bring these things to light, these mega-companies would get away with a lot more. Like I said before, I am all for them making money, and if they want to raise their prices or whatever, go for it. These companies just have to be a little more honest with their users, as well as honor their original terms.
[Samsung Epic 4G Touch] sfhub:
Verizon will stab you in the front.

Sprint will stab you in the back.
[Samsung Epic 4G Touch] id10terror:
haha pretty much..
[Samsung Epic 4G Touch] drksilenc:
atleast verizon & at&t grandfather u sprint just says ur changing weather u like it or not
[Samsung Epic 4G Touch] JasonK75:
We grandfather on plans, not on perks like discounts.
[Samsung Epic 4G Touch] JasonK75:
For my two stores it really has brought in business for us and has put extra money in our bank for the family. LOL
[Samsung Epic 4G Touch] abhaxus:
I agree with you on almost all points, but it's still necessary in light of the incredible investment sprint is making in network vision. I still think you can call and talk your way into getting a credit till the end of your contract at least, as long as you stay calm and polite. Especially if you come prepared with shopped prices for competitors so it doesn't seem like an empty threat.
[Samsung Epic 4G Touch] joey3002:
But we shouldn't have to...valued customer support is earned. This is just another way to make a few bucks... Look at the out cry that bank of America hit when they tried the 5.00 charge thing.

Sent using tapatalk
[Samsung Epic 4G Touch] JasonK75:
I agree, a lot of this is due to the huge upgrades coming to the network. It does suck, but in the long run I believe it will be worth it. The whole cracking some eggs to make an omelet kind of thing.
[Samsung Epic 4G Touch] id10terror:
I'm always polite and calm when I deal with these things. This isn't my first rodeo ;). Unfortunately, I've had to deal with similar issues with Comcast, AT&T, and Dell.

Although you can't confuse being polite with being firm. As long as you stand your ground, have patience, and speak with common-sense and reason, you'll probably get what you ask.

Most people will just pay up and not speak up, but I can't. I literally feel the need to say something. I guess you can say it's one of my peeves :rolleyes:

Like I said in my previous post. I have no issue with them charging more to be competitive and upgrade their network. I have an issue with them changing people's existing contracts without a choice. They should change the policy to apply to new customers only, and they can't complain about it because it's what they agreed to pay and get discounted from the get-go.
[Samsung Epic 4G Touch] lkctd8:
I'm not really sure where $6 max is coming from, and maybe I am doing my math wrong but I only have 3 lines and my bill is discounted on everything including features and tep. So with what will now be considered 2 lines at $30 plus tep and $30 tether I will be over $20 more per month. Maybe I am lucky its all still discounted at this point but that is a considerable jump, not bancrupting by any means but still...
[Samsung Epic 4G Touch] ppcpirate:
I'm not sure but I think it's this,

you get a discount on the first line which stays, the second line is $20/mo more, which as of now sees a discount. the max discount is as far as i know 27% which is $5.40/mo. you won't be getting that anymore. 3rd & 4th lines are not discounted currently.
[Samsung Epic 4G Touch] abhaxus:
This. I think there's a company that gets 28%, and there are several that get 27. 5.50ish plus tax is about 6.
[Samsung Epic 4G Touch] mattykinsx:
I respect what you're saying but as far as I'm concerned, especially coupled with all of the benefits they've taken away recently, they don't get the luxury of increasing my bill anymore given the current state of their network in my area.

Now, once network vision is rolled out, I may have a slightly different opinion as I understand they are trying to compete with companies twice or three times the size of them and costs are increasing.

I also agree that they shouldn't be able to make these sort of modifications without penalty.

It seems like Sprint just keeps trying to find ways to make themselves look less desirable.
[Samsung Epic 4G Touch] abhaxus:
Even with the price increase if you are losing a discount, sprint is still the least expensive provider. I would venture to say that if the price were 6 bucks higher when you reupped, you would still have gone with sprint. If their network is so bad where you live, why did you let 6 bucks a month keep you miserable.

It's about perspective, is all I am saying. Sprint offers a product at a value price. In my area, with great 4g and average 3g, sprint is a premium product at a value price. In some areas the service offered is more in line with what you should expect considering the price.

Let's face it, if this wasn't leaked and was given a proper press release it wouldn't seem so bad. And even my own first instinct when I saw it in my playbook was "crap. " But doing the math, it doesn't seem so bad. I would rather sprint have the money and fix the network, and get back to positive cashflow.

In my opinion, we should only get upset about this if it looked like Sprint was just taking the money and not reinvesting in infrastructure (see sears kmart merger). But they are, so I give them the benefit of the doubt.
[Samsung Epic 4G Touch] mattykinsx:
There is truth in what you're saying and I respect it.

There are a couple of issues though. In a lot of major city areas, and in mine, speeds are less than 300kb/s right now.

But, for a lot of people, when they signed up for Sprint however many years ago, speeds were much higher. [We've been with Sprint for 8 years]

Now, I'm all about giving them the benefit of the doubt and allowing them time to deploy Network Vision which will likely solve all concerns nationwide.

But, the fact is, when most people chose to be with Sprint [and signed another 2 year contract with a new phone] , their network was in fact much better.

They currently have me on a discounted monthly plan right now because of the speed issues making data unbearable at certain times of the day.

The truth here is, even though we want to give Sprint the benefit of the doubt, it's been eight years, 2003, since Sprint last redid their network.

Everyone knew that data demands were on the rise, significantly.

Network Vision should have been started in 2007 when Verizon started building their LTE network.

Therefore, as far as I'm concerned, they shouldn't be increasing anyone's bill until they get their mistakes corrected and fix the network for millions of users.

I'm not an idiot. I don't buy into the "need" of having a 20 mbit connection with a 2GB cap for a damn phone.

But there IS a legitimate need for their network to be able to deliver at least 3mbits.

And really no excuse that they couldn't already be there.

This is really more about the principle behind increasing my rate [especially after all of the other things they've changed and taken away recently] while the product quality has essentially decreased than it is the actual $5.50 per month increase itself.
[Samsung Epic 4G Touch] abhaxus:
I completely agree. They made really bad decisions. And I also agree that on principle it sucks. But the alternative is worse. Either they find a way to pay for the network, or they are out of business and the market becomes a duopoly. And in the short term, retention will take care of money issues for those that call, usually.

Imagine what my days have been like as a retail rep since the premier letters went out :). This is going to be even worse.
[Samsung Epic 4G Touch] joey3002:
why is that? now you will just put the person on hold and transfer them to retentions. Im very disgusted with this. As I said, I average 128kbs outside my house and around my area. I was promised 4g 2 years ago when I bought the EVO.. empty. Someone else mentioned it.. we pay 10.00 extra for unlimited. How much data do you think I could really grab at 128kbs? I wiped my touch 10 minutes ago.. I had to wait till I used the alarm to get up. Taking my son to school and then off to return the phone and make sure my contract did not get extended. On my way back home, I am stopping at ATT since they have 4g/lte here as does verizon.

Yes, verizon is the most expensive of the 3 but take my discounts and honestly, we are talking 15/20 bucks more for verizon. I did a price compare of what my usage is, under 400 minutes for 3 lines a month. I actually would save money going to ATT EVEN if I lose my company discount. My issue is I hate ATT as a company. This has really given me some conflict as to what to do. My stop at ATT is to do a quick plan look and to look at the devices. I will buy online since I can get refurbished phones for .01 that are 4g.

Sorry, I sort of went off on a different path.

Let me recap. I love sprint and want to stay with them. However, I have watched the network get worse over the past 2 years since I bought the evo 4g NOT better. I have watched my bill go up. I am not sure what my total choice will be. For the past 2 days, I have looked at my phone and seen it in roaming while sitting in my house. (first time I have ever seen roaming at all) My wife is tired of hearing about my *****ing of network speed or missed calls and now the price. Wow, this ended up being a book.. lol sorry.

I also added this thread/news feed to the front page of my news site.. hopefully sprint will "change" their mind if enough people complain.
[Samsung Epic 4G Touch] JasonK75:
Ok, devil's advocate here, especially since I run Sprint store's, but how do you expect us to fix the mistakes and make the network better without doing any of these changes? What plan of action do you suggest?

I agree with the previous poster you were referring to, it will be crappy. The reason is that we are talking about face-to-face here. We had so many people that came in and thought we were changing our plan to something else when it didn't have anything to do about their plans. We don't have the luxury of transferring people to the retention department at all.

I know about the 4G, but how was Sprint to know that their partner would run into so much trouble? I know some people love to use it to tether for free and video calling, but living in two different states, both without 4G, I'm fine with 3G for everything I do out and about.
[Samsung Epic 4G Touch] Iczer:
So what you're saying, we as customers are on the hook for Sprints mistakes?
[Samsung Epic 4G Touch] contradude:
I am a HTC view owner, and I just had my unlimited data 4g contract modified to not include unlimited 4g data a month ago. The only reason I bought the view instead of the flyer was the theoretically unlimited data in case I needed to remote in to a users machine. I'm honestly nervous about sprint doing the same mid contract to me on my phone lines