yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] xm0nkey:
So the last couple of conversations with Verizon I've had over the purple tint problem (which I've had on 3 of the 5 Nexus' I've received so far, pathetic) have had them telling me that Samsung and Google are aware of the issue and are looking into it. They've told me this was as of 2 weeks ago or so. They encouraged me to hang tight and see what they come up with. Considering 2 of mine that had the problem were manufactured in February, I'm not sure I have a lot of faith in Samsung getting to the bottom of this problem short of replacing any phone that has it. The last CLNR I got from Verizon had (what I assume to be) a certified/inspected date of late May, so they're still slipping through the cracks there.
[Samsung Galaxy Nexus] Formhault:
Have you tried asking for a refund? Or selling the device? Or perhaps you want to keep it at all costs :D . If *my* phone were like that, I would stop loving it right away :(

Sent from my Galaxy Nexus
[Samsung Galaxy Nexus] xm0nkey:
I love the phone, I just want to get a good one since I'll probably be keeping it for 2 years on contract. I'll go through as many as it takes (or just get Samsung to try and repair my first one with the good screen).
[Samsung Galaxy Nexus] mariachi202:
Is there a Gnex without the black splotches issue visible in dark environments?

I made a little research and it seems it's a problem in the manufacturing of every new SAMOLED HD screen (Galaxy Note, Razr and Galaxy S3 all have the same screen issue).

I just wanted to know whether any "perfect" black Nexuses exist or not.

Other than that, my screen is fine, no pink grays or banding as far as I can see.
[Samsung Galaxy Nexus] Formhault:
I'd say no. My Galaxy S2 had many black splotches, but they were visible only when a complete dark image was displayed for more than 5 seconds. On my Galaxy Nexus, If I set the Honeycomb image as my home screen wallpaper and I scroll to the very left, two such splotches are very visible... when I'm in a very-low-light environment or in bed :)

Also, these splotches are visible on black images when displayed for less than seconds...

Oh well, I'm just grateful there are only two of them, in the corners... The S2 had a large number of those.

The S3 is prone to suffer these, as well... You just gotta give it more time, since it's brand new now, and of course now it shines and all... Actually, it doesn't really shine - see my previous post, with the image comparing the S3 to the Nexus.
[Samsung Galaxy Nexus] chjade84:
Neither my original nexus or my current nexus have the black spots. When I saw them on a friend's phone for the first time I was kind of shocked.

So yes, they do exist. Sadly though, there aren't many it seems.
[Samsung Galaxy Nexus] kms108:
i don't have them:p.
[Samsung Galaxy Nexus] xm0nkey:
I haven't seen them on mine, but if they are there, I'm glad I haven't noticed it.
[Samsung Galaxy Nexus] Matt08642:
Regarding black splotches...

My first 2 Galaxy Nexuses had them very badly. 1st one had 2 HUGE ones right in the middle of the screen. Second had them everywhere, but they were much smaller. 3rd and current phone has them around the edges, but they are not very noticeable.

Here's my second phone http://i.minus.com/i2UFqcHGystNe.jpg
[Samsung Galaxy Nexus] alangrig:
So,

Finally after desperate attempts, I've succeeded in obtaining official letter of confirmation from local Service center in Riga (Latvia), confirming than listed below issues with Gnexus to be defective:

1. Display issues: black splotches, purple tint, vertical and horizontal densely incorporated lines and hard graininess at every brightness level.

2. Camera issue: pink spot on white or similar light color background

3. Audio being recorded with "click" noise effect while shooting video.
[Samsung Galaxy Nexus] Formhault:
That's somewhat how my Galaxy S2 was. My Nexus only has... actually, I think I'm gonna take a photo of my screen tonight and share it with you. For how long did you expose the screen to black and at what brightness level?

How are things going to proceed now? They acknowledged those three points and now they will do something about it? Oooor... leave you alone, add your number to the blacklist and be done with you? :)
[Samsung Galaxy Nexus] alangrig:
Now Sammy gonna offer me latest Gnexus or Refund. Indeed, i'm gonna request refund and buy straight away in the store new one by unpacking all Gnexus in the store and choosing the best one, otherwise exchange gonna take years.
[Samsung Galaxy Nexus] Formhault:
Yeah, good luck with that, lol.

Besides, the AMOLEDs are prone to suffer such degradations in time, so... it may be perfect now, out of the box, but one week later... you're back to square one.
[Samsung Galaxy Nexus] alangrig:
Well, I've used GNexus 3 days, the rest of 1,5 month GNexus travelled via Services Centers several times :)
[Samsung Galaxy Nexus] ph0b0z:
Oh nice, so there's still hope they will act like sony with the Xperia S and that i'll get w nice working Galaxy Nexus in a few days/weeks (Still quite sold out in germany.. ;))
[Samsung Galaxy Nexus] Formhault:
lawl

I haven't begun warranty proceedings yet... I'm cool with how my phone is right now. I mean... the screen going purple when it should be gray (on low brite), and the graininess (which is specific to AMOLED)... these issues are all normal after some time of usage (the higher the screen brightness, the higher the probability such problems will emerge sooner). They do bother me, though, but I'm not going to want to replace it just yet. Good thing I still have some 19 months of warranty :) .

I'll just wait until the screen becomes even more grainier, and the horizontal/vertical lines grow shinier :) .

The horizontal/vertical lines, though, do not simply appear on the screen just like that. Pop-up on the screen : it is outlined by two vertical lines (on the top / bottom) and two horizontal lines (left / right). Now immagine those four lines appearing over and over and over again... At least that's my theory.

Just yesterday I noticed that... You know the app drawer icon - the stock one... Well, I have a soft key set as MENU (I like it more this way). If I press MENU, a menu appears from the bottom, you know... and it has a gray background. The app drawer icon's trace can still be seen, even with the screen set at highest brightness, if you're paying very close attention.

The same happened when I replaced the SMS icon (which was right in the right side of the app drawer icon) with a white one (was stock until now - green). Its trace was left on the screen :) at least in some ammount (don't immagine it is 100% visible, like the pop-up is transparent). Of course I went back to using the stock icon right away :rolleyes:

And that new white SMS icon was displayed in that specific part of the display just for a few seconds... :)

Guess we have a new definition of screen burn-ins : they happen no matter how much the exposure time. The risk of them being more visible overtime increases with the brightness :) . Screw you, Samsung.
[Samsung Galaxy Nexus] nickcuban:
Well after a couple of phones, numerous emails and calls, google having my phone for 4-5 days without issuing my refund, not responding to emails or giving me status updates, I FINALLY got my refund... Full refund (including shipping) which is pretty awesome. I really liked the phone, but when Samsung wasn't willing to replace the second phone within 14 days, I sent it back for a refund. The only thing that sucks is that I bought one of the trident kraken cases that I used for a total of 3 days, but I guess I can always sell it since it looks perfect and I didn't use the screen protector.
[Samsung Galaxy Nexus] Formhault:
I'd buy your case. Depends on the price you're putting on it. Also, the cost of the shipping (to Romania, in Europe). I'd love to get my hands on one of those cases (which you don't see here :( ).
[Samsung Galaxy Nexus] nickcuban:
I have no idea how much shipping would cost to Romania, but I can imagine it isn't too cheap.
[Samsung Galaxy Nexus] Formhault:
Yeah, me too. And now, by looking at the case... I realised I was confusing it with something else. It's good, alright, but why would you need THAT much protection for your phone? Are you working on the rooftop, and risk dropping your phone often? :D
[Samsung Galaxy Nexus] kms108:
when you sent your phone in, how did you explain the problem, before they replied back to you.
[Samsung Galaxy Nexus] nickcuban:
lol I needed it because for me $400 is a TON of money (I probably shouldn't have bought the phone to begin with) so I didn't want it to break if I dropped it.
[Samsung Galaxy Nexus] alangrig:
Display issue: described in details conditions when purple appears and is very visible on the screen, as well included several sample pictures in the gallery app showing 3 gnexus (1 with appropriate grey color calibration at low brightness level and 2 defective ones). In addition added website link referencing to LUMIA 900 purple issue.

Camera: described conditions when pink spot appears and as well included samples.

Recorded audio "click" noise effect: described in details and included recorded sample.

I can translate for you from Latvian to English.
[Samsung Galaxy Nexus] eric0668:
I was comparing my galaxy nexus unlocked to a friends while visiting him in the hospital. :( shebis doing well tho

It seemed on At Bat 2012 the top part, the blue was brighter than mine and mine was lighter or whiter. And on the score page, the black parts were black, but the part with the score was supposed to be a tad lighter, as his was, but mine was almost light black or gray

And on Facebook the top part of the appt, the same held true for the blue

Galaxy support shannon could totally be attributed to the brightness settings. I have not been back to visit him to see what is brightness is on. They also said there is no display setting like on the galaxy s 2 for standard movies sports or whatever the setting is on that phone.

I did put it next to my friends galaxy s 2 he got for free today at t mobile and it also appear to be brighter than mine.

Would you agree with that t mobile reps that is not a big deal. Maybe it is also a problem it is typical and cannot be fixed. Or would you consider sending the phone back. I have had it for 5 weeks all else is fine so I just don't know.

Thank you for anyones help at all.
[Samsung Galaxy Nexus] smek3rul:
i have Banding and Transparent Lines and Tint Fade at 0% brightness. how to remedeit this problem?
[Samsung Galaxy Nexus] thetrailofdead:
I've had this same ghosting issue with 3 of my devices. From my experience, the units with the most ghosting also had grainier screens at lower brightness, but had the best colors and non purple greys. But having said that, the image retention is visible for more than twice as long as the other SGNs I had that had different issue. The other units had various screen issues such as grey purples, half the screen being purple tint, banding, etc. For the last 4 replacements, I've requested a non Made in China in February device, but that's all they send me. Non existent quality control for those units.

I just got off the phone with Samsung and they refuse to send me another replacement, citing the 14 days is from the original purchase date. This is inconsistent with the 4 additional tickets for advance replacements I opened outside the original 14 day period for the faulty replacement devices I received. The last time I spoke with someone, they wanted me to email pictures to ECR@sta.samsung.com, so an "engineer" can take a look at the issue and decide how to proceed. This is pretty much a complete lie because this is the email for Executive Customer Relations (which I doubt "engineers" monitor) and no one responded. Today I had to follow up after they didnt respond for over a week. After following up, and explaining my issue to a new person each time they transfered my call, I finally got a hold of someone at ECR. They told me they "could not duplicate the issue" and I would have to send my device in. I assume this means they looked at my pictures, but I cant be sure and no one has responded to my email. They would not offer me a refund. They also would not acknowledge any screen issues.

Overall, I like the GN because it is a Nexus device, but I cant say I like Samsung. Their service hasnt been very good. I dont think it's acceptable to "transfer" me to a different department when the department is closed for the day (leaving you on hold indefinitely, until you've had enough and decide to hang up). Nor is it acceptable to NOT call someone back when you say there will be a follow up within 24 hours (happened 3 times, I ended up follow up after waiting 48 hours for them to call me). There's more, but this is turning into a rant, so I'll stop.
[Samsung Galaxy Nexus] darkvice01:
Yes there are only a few that have perfect screens.
[Samsung Galaxy Nexus] XlAfbk:
gradients

My new Nexus has some strange gradients that are the more visible the lower the brightness (really bad with screen dimmed on 2). With a grey screen they're really visible, white it's okish, single colors it but yellow 's pretty much invisible. It's light at the top and right and dark at the left.

I tried taking a photo but that doesn't make the issue that obvious, so i tried to draw a picture showing it as well.

Is this normal or do I just have a bad display?
[Samsung Galaxy Nexus] eric0668:
Thank you

I did the screen test

Funny it appeared, not totally opposite, just different

It appeared his colors, except for red and white which were almost exactly the same, were simply darker and had a tad more color than mine.

Mine on the other hand appeared not washed out like I thought, but brighter

So again, different, not worse

So, lt seems to me, I don't agree that onlyba few screens are good. But rather, a lot are good, and a few bad. But in that 'lot' that are good, a vast majority differ ever so slightly.

Thanks for recommending that appt and your help, and anyone else's

Eric
[Samsung Galaxy Nexus] ILLHYHL:
hello, i just got my gnex, and it seems that there is a small issue with the screen.

you can only see the problem in the contacts app (there might be more apps that could show this problem, but so far, contacts is the only one)

when i go on the contacts app, there is faint gradient half circle starting from the bottom middle of the screen, extending upto little past middle of the screen.

it is very noticable when i pull down the status bar over it. the half circled spot would get lighter then the rest of the pull down status bar background.

and the circle blinks time to time while changing it's size.

is this a defect?
[Samsung Galaxy Nexus] foosion:
What phones have a large bright screen that doesn't have these issues?
[Samsung Galaxy Nexus] ILLHYHL:
r u reponding to me? :o
[Samsung Galaxy Nexus] Spaz_Static:
I got a GNex a few days ago, quite literally had it for just the weekend (managed to get it Friday so I could get it activated with T-Mo). At first I noticed that everything looked kind of gritty, especially things like the grey area around letters when composing a message, but I got used to that and don't really see it anymore. However, I am now horribly aware of ghosting / image retention at low brightness levels. I'm planning on contacting google to get a new device, but my questions are: Does anyone know if I will indeed get a NEW device or a refurb (possibly my current one with just a new screen), and what are the chances that I will just end up with other problems / the same issue? My friend has a VZW GNex, and has had absolutely no problems with it. As far as the non-screen aspects of the device, I absolutely love it.

Maguro / takju (had Wallet when I got it)
[Samsung Galaxy Nexus] foosion:
I was responding to the prior 647 posts :)
[Samsung Galaxy Nexus] Formhault:
Not normal. Go to the store and ask for warranty service... flash the stock ROM and relock the bootloader before you do that, though. All you gotta do next is pray the screen they're gonna replace will be good :) .

One thing to note when you get a screen replacement : the display is fused to the front glass & digitiser, so if your glass panel was scratched, expect the new one to be like fresh out-of-the-box :) .

A friend of mine has a white Galaxy S2 for like three months. He's using it on ~75% brightness like all the time ! ! ! I compared its colors to my GNex... the whites were a LOT whiter on the S2, and the screen lacked image retention completely. His phone is half as old as my GNex, but the brightness level he used in this ammount of time, I believe racks up to about 6 months of average use... Oh well, I guess time will tell. Now I feel like smashing my Nexus, lol.

If the gradient is visible like a circle on the screen (leaving the corners intact), then it's definetly a problem. The only "gradient issues" I seem to be having in Contacts is because of the theme, I believe - thick lines, like a finger thick, placed horizontally... but I guess that's because of the theme.

---------- Post added at 02:36 PM ---------- Previous post was at 02:33 PM ----------

What you see on gray backgrounds is what we reffer to as grainy effect. I also have it - and it is also visible on whites. It's not bad... I mean... it's not a thing that makes me wanna stomp to the store and place my device in for a week of service :rolleyes: .

I too experience image retention - especially happens with whites. For example, set a gray image as wallpaper, and place a Digital Clock (white) widget on one of the home screens. Let it "shine" on that home screen for about 10 seconds, then slide sideways... you'll definetly notice the screen's "shade" sticking around for like another 10 seconds or so :) . Sucks... :(
[Samsung Galaxy Nexus] Razer(x):
Confirmed, the retention issue is really pissing me off!
[Samsung Galaxy Nexus] Formhault:
Explain your issue. Perhaps it's different that what I/others experience...

My issue :

-white (meaning full RGBG sub-pixel matrix active) retention is worst - remains on the screen for about ~15 seconds.

-on the dock, the icon in the right is the Browser - it remains on the screen for about ~15 seconds after I shift the image, if it's been on there for ~1 minute.

It does not depend on the brightness level : image retention exists even at lowest/highest levels. I think the higher the brightness level + the higher the exposure time = the higher the degradation rate. In conclusin, try to avoid using 100% brightness... for me, 20% is best for in-door.

I might have already said that before... if I did, sorry for repeating myself.

Oh, check THIS out :) .
[Samsung Galaxy Nexus] Spaz_Static:
So, you're basically just dealing with the Ghosting / image retention? In the case of my phone, it is still within the 14 day period from google, should I attempt to get them to install a new screen on my device, or am I just as likely to have the same issue on the new one, or even end up with a different problem?

Frankly, the ghosting is really the only problem that bothers me right now, the others are fairly minor to the point where even added together, they don't bother me nearly as much as the ghosting. This is probably due to the fact that even during the brightest of days, my house stays fairly dim inside so I tend to set the screen as low as it will let me.
[Samsung Galaxy Nexus] Formhault:
Every AMOLED screen is prone to suffer from image retention - some more than others, but it is a known fact for such displays. Anyway, you could give it a shot and try to get them to replace your screen (they're most probably going to replace the whole phone, since the screen is soldered to the digitiser and glass - it's just easier for them to do, minus a lot of effort), I hear there are a few Galaxy Nexus`es with PERFECT screens...

-----

For the love of God, people (yeah, all of you)... USE THE QUOTE FUNCTION, PLEASE !

It doesn't matter if the post is too large or a multi-answer post... cut out the un-needed parts, but... just quote it. It can cause a lot of confusion at times, and this isn't just me.
[Samsung Galaxy Nexus] thetrailofdead:
If you're still within the 14 day period, you can request an advanced RMA. They will open a ticket, send you a prepaid UPS label to send your existing unit back, and overnight/2nd day air a new replacement. You're required to give them your CC number though, so they can put a $399.99 hold on your card until they get your existing unit back. If you get a new phone, let us know the where/when it was manufactured. I got 5 RMAs from China/Feb and they all had screen issues. I kept the "best" one and the screen has very obviously degraded in the last 2 weeks.
[Samsung Galaxy Nexus] gaara.awp:
Trinity kernel fixed purple issue for me.

I installed trinity kernel today and in the color control panel, there is a thing called contrast level. decreasing it all the way to -24 fixed the purple greys issue. It is the default setting for the kernel (if the spice melange is enabled.)This feature is not there in franco kernel. I believe, as perceived by my eyes, contrast levels and omap gamma are different things. So, all those who are effected by the purple tint issues, try decreasing the contrast levels and see if this fixes it.
[Samsung Galaxy Nexus] Formhault:
The new AOKP build (39) comes with Device Settings, which offer color control for the Galaxy Nexus. It comes with CM9 kernel, which kind of sucks at gaming, so you might wanna flash Faux123's kernel on top of that.

I played around with the Device Settings in the new AOKP and I can make the purple`ish tint on gray go away alltogether ! Too bad it somewhat becomes a bit green...

Still, I have a gray image which appears as blue`ish / gold`ish on my phone, no matter what settings I make... a wallpaper which is PERFECT GRAY on my laptop :(
[Samsung Galaxy Nexus] langputeh:
Owh I thought, I get a defect device

So Nexus display really that bad at low contras and brightness

...

I have compare samsung wave Gt8500 with Nexus.

Wave have good display 3 times then Nexus even with low brightness
[Samsung Galaxy Nexus] ph0b0z:
Well i tried the Xperia S, really nice phone, i loved the matte case and the lcd-display is great. But i really didn't like the transparent bar and the softkeys.. just watch some youtube-reviews! So sadly i had to send it back. ;(

Now i'm waiting for the Nexus to be available again.. while using the old htc magic.. :eek:
[Samsung Galaxy Nexus] hallerlaller:
My GSM yakjuxw GNex is made in Korea, bought from Telenor/Hungary. :)
[Samsung Galaxy Nexus] Chad_Petree:
Why don't you buy a one x?
[Samsung Galaxy Nexus] ph0b0z:
Too big, too expensive, i don't really want so exceed ~350€. Well.. since it's available for 430 in the amazon warehousedeals.. i may reconsider this but still, i always had to change the grip on the xperia s to reach the status bar, or use 2 hands. No real difference with the nexus, but it's a little cheaper, it has stock android and the round edges make it nicer to hold..

Maan, i'm in smartphone-hell.. ;)

Also i kinda wait for more information about the next nexus device(s).. since i really like stock android and/or good mod-support. :)
[Samsung Galaxy Nexus] foosion:
From what I can tell, the Nexus is no worse than other SAMOLED phones, although some GN units are worse than others, and there are no other phone with similar features and cost that does any better. It would be nice if Samsung had better quality control or if Android had more controls for fixing screen issues such as color shift.