yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 Development and Hacking] SoByX:
it worked like a charm on my dell venue pro

holly ****..my phone is working without the battery..is he is plug in pc or socket:))
[Windows Phone 7 Development and Hacking] GoodDayToDie:
Better path: "%localappdata%\Microsoft\Windows Phone Update\"
[Windows Phone 7 Development and Hacking] xSiDx:
Backup and Restore worked on Samsung Omnia 7 (I8700)
[Windows Phone 7 Development and Hacking] returned4good:
I want to use this so bad. :(
[Windows Phone 7 Development and Hacking] MarcHoover:
Thanks for the tip, start post is updated. :)

Kein Problem. Danke für das testen! :) GoodDayToDie hat den besseren Tip: "%localappdata%\Microsoft\Windows Phone Update\" :)

I'll release a new "debug enabled" version, then we find your problem! :)
[Windows Phone 7 Development and Hacking] returned4good:
Awesome! I'm a rom-whore and love to try new ones. It'd be great to have a backup whenever I have regrets. :D
[Windows Phone 7 Development and Hacking] MarcHoover:
haha, but take a look at the start post. You could get trouble with Custom ROMs.

Update:

+ DEBUG: Mode: The tool will create a "log.txt" file. You can modify this behavior in the "Wp7EasyBackup.exe.config"

+ Perfomance boost in the bootstrapper code.

Please Re-Download if you want the update.

@ returned4good, please send me your "log.txt" :)
[Windows Phone 7 Development and Hacking] returned4good:
Will do. I hope DIRECT_MAPPING isn't affecting it.
[Windows Phone 7 Development and Hacking] returned4good:
Still the same problem. Here's the log file.
[Windows Phone 7 Development and Hacking] MarcHoover:
12/10/2011 4:20:41 AM] # Error: Retrieving the COM class factory for component with CLSID {77CB935D-D0CC-4249-8643-3C387A514A27} failed due to the following error: 80040154.
[12/10/2011 4:20:41 AM] # Call stack:
[12/10/2011 4:20:41 AM] # at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.Initialize()
[12/10/2011 4:20:41 AM] # at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.get_Instance()
[12/10/2011 4:20:41 AM] # at wm7update.Program.Main(String[] args)

Holy,... did you run the tool elevated? Did you ever received Updates with the current installed rom?
[Windows Phone 7 Development and Hacking] returned4good:
It was ran elevated. I'm running Nextgen+ based on 7740. What's unusual about the log report?
[Windows Phone 7 Development and Hacking] MarcHoover:
The Windows Phone Support Tools can't find or create a needed component instance. What version of Zune you have installed?
[Windows Phone 7 Development and Hacking] returned4good:
4.8.2345.0
[Windows Phone 7 Development and Hacking] MarcHoover:
Try to install this for x64: http://download.microsoft.com/downl...7-8E73-CE08CCE07AAB/WPSupportToolv2-amd64.msi

or

this for x86: http://download.microsoft.com/downl...287-8E73-CE08CCE07AAB/WPSupportToolv2-x86.msi
[Windows Phone 7 Development and Hacking] returned4good:
Installing now. Is that a new version of the support tools?
[Windows Phone 7 Development and Hacking] MarcHoover:
A fix by Microsoft -> http://support.microsoft.com/kb/2530409/
[Windows Phone 7 Development and Hacking] returned4good:
I think it's working this time; it's at the rollback/update screen.
[Windows Phone 7 Development and Hacking] MarcHoover:
Sounds great ! :D
[Windows Phone 7 Development and Hacking] returned4good:
Nope. It sat at 0% for a while then rebooted the phone. Here's the new log.
[Windows Phone 7 Development and Hacking] returned4good:
Let me try it with another cable.
[Windows Phone 7 Development and Hacking] MarcHoover:
Disaster recovery plugin error: Couldn't create a backup because your phone's registry settings are incorrect.

It seems that your Custom ROM didn't support updates ;(
[Windows Phone 7 Development and Hacking] returned4good:
Ah! Well now we know. Thanks for working with me. :)
[Windows Phone 7 Development and Hacking] MarcHoover:
You are welcome :)
[Windows Phone 7 Development and Hacking] Andriics:
Looks not smooth on High DPI

On High DPI window looks not smooth, fonts are blurred.
[Windows Phone 7 Development and Hacking] Magpir:
This tool works without any problem for me.
[Windows Phone 7 Development and Hacking] dandrayan:
Did a backup and restore on my stock HTC Arrive running Mango 7720 last night and encountered absolutely no problems. I wish all software was this beautiful and easy to use. Thanks!
[Windows Phone 7 Development and Hacking] NIKOSXRI:
Successfull back up

I did a succesfull back up in my HD2 with Back to the future rom but I didnt do any restore for the moment.Seems that worked ok.

Now Zune set the new restore point .
[Windows Phone 7 Development and Hacking] thehustler:
I get this error message

Complete with error code: 800B010A, error message: A certificate chain could not be built to a trusted root authority.

using XBMod-Yuki ROM on HD2. build 7740. Zune version 4.8.2345.0. Windows 7 x64 desktop.

Tried both Run as Administrator as well as normal run.
[Windows Phone 7 Development and Hacking] MarcHoover:
Thank you guys for your feedback :) The tool becomes better and better.

I've updated the start post with all the passed tests, good job! :D

Yeah, it's the WPF 3.5 (default) renderer. I should upgrade the tool to 4.0 for a better UI performance.

Is this ROM updateable?
[Windows Phone 7 Development and Hacking] hbxntsxw:
Thank you！I will try it tonight.
[Windows Phone 7 Development and Hacking] thehustler:
Yes it is updatable. I updated it over Zune from right from the 7004 build.
[Windows Phone 7 Development and Hacking] MarcHoover:
Update 1.0.0.3

+ The tool will warn and guide you to the Microsoft Knowledge Base page if the component error occurs

+ Version information added (right, bottom)

+ Minor code refactorings

PLEASE REDOWNLOAD THE TOOL TO GET THE UPDATED VERSION.

I am on it, but this will take a little time. I need to reproduce this problem.
[Windows Phone 7 Development and Hacking] Lifear:
Is there a way to make a backup, while i have no Internet Connection? The reason are my Problems with the last Firmware Backup of the HTC HD7. If i update the FW and use Internet COnnection Sharing, the remaining battery time is horrible and goes down from 1 Day and 15 Hours to 18 Hours with both, 100% Battery loaded and at the time of measure, IS is turning off. Since im not at home, i dont have internet access with my computer. When there is not Internet, the tool could not do a fake update and so it fails to make a backup. But i works great with Internet Access.

Maybe you can get i to work offline also? With a fake Internet connection or a fake webserver? i can install a webserver localy or can use my VMware Ubuntu Image for such things, but i dont know, what your backup needs as a response. Anyway, would be cool if we could write in german, please feel free to PM me.
[Windows Phone 7 Development and Hacking] starsoccer9:
Cant backup

I am running windows 7 and trying to backup on normal rom with HTC arrive. The tool starts but when I press backup it tells me there is a problem with the support tool and close it right away
[Windows Phone 7 Development and Hacking] 5ft24:
Works great, No Hiccups, DeepShining ROM V5.1, HTC HD7 T9292 with 32GB MicroSD card
[Windows Phone 7 Development and Hacking] MarcHoover:
Its not planned yet, but still on my feature checklist :D

Did you follow the instructions of the message box? Did you get the Microsoft fix?

Cool, another working ROM :D Thank you for testing with a Custom ROM :)
[Windows Phone 7 Development and Hacking] xanathos:
Hi,

I've had this error toom but after (re)installing WPSupportTools from this thread I've tried to run the program with Administrator rights and it worked.

The log still has an error at the end: "Update device ... Complete with error code: 80180011, error message: IU (Image Update) installation failed on phone: None of the packages in the update are applicable." but I think it's from the fake update.

I have HD7 with DeepShining 1.2
[Windows Phone 7 Development and Hacking] MarcHoover:
You are right its from the fake update :)
[Windows Phone 7 Development and Hacking] ECKcornelis:
Works with HTC Titan X310e Rom 7.10.7720.68

The backup progress bar on your app stays dead but there is a progress bar

on the htc titan. There won't be a message that the backup was succesful but it did create a working restore point in Zune 2345.

Eventually i thought it didn't work but yes thank you I can bacup and restore my Titan!
[Windows Phone 7 Development and Hacking] msllc:
Dell Venue Pro - can I restore to another device?

Hi,

I have a Dell Venue Pro (TMobile Version). If I backup the device using this tool, can I restore it to a replacement Dell Venue Pro that Dell sent me? I have to switch phones as the keyboard isnt working and I dont want to lose my text messages.

Also, I have an unlocked Dell Venue Pro...can I restore to that device too?

Just let me know what's possible, thanks!
[Windows Phone 7 Development and Hacking] MarcHoover:
Can you send me your log.txt ? You can find this file beside the Wp7EasyBackup.exe

Thank you :)

I haven't tested such things. It should be possible but the only way to find out: Test it :)
[Windows Phone 7 Development and Hacking] uiqjirka:
I made the same experience - the process was the same. I attached log.txt
[Windows Phone 7 Development and Hacking] xanathos:
Backup worked on HD7 Deepshining 1.2 but after upgrade to Deepshining 5.1 and try to restore I've got this error:

Restore device ... Complete with error code: 801812E0, error message: Can't restore your phone.
[Windows Phone 7 Development and Hacking] MarcHoover:
Update 1.0.0.4:

+ Issue with the ProgressBar on some systems fixed

+ Styles and code refactorings

PLEASE REDOWNLOAD THE TOOL TO GET THE UPDATED VERSION.
[Windows Phone 7 Development and Hacking] MarcHoover:
Should be fixed in 1.0.0.4 :) Thank you.

This seems to be a problem by the ROM ;( Did you try to restore a Deepshining 1.2 backup to a Deepshining 5.1 ROM? Don't do that. The whole OS is stored in the backup. In some case you could brick your device.
[Windows Phone 7 Development and Hacking] xanathos:
But the Zune backup works on version change.

Anyway, got back to Deepshining 1.2, tried to restore, got the same error.
[Windows Phone 7 Development and Hacking] MarcHoover:
Do you have a log.txt for me? :)
[Windows Phone 7 Development and Hacking] MarcHoover:
Update 1.0.0.5 (HOTFIX):

+ Critical error fixed. The error CAN occur at the end of the backup process but it will NOT harm your phone or backup data.

PLEASE REDOWNLOAD THE TOOL TO GET THE UPDATED VERSION.
[Windows Phone 7 Development and Hacking] xanathos:
Here it is...
[Windows Phone 7 Development and Hacking] MarcHoover:
Maybe there is something wrong with your FW / Bootloader:

http://answers.microsoft.com/en-us/...oring-to/95296d0c-0ed2-42d2-a0af-e14edd048f75

I googled for "801812E0"
[Windows Phone 7 Development and Hacking] starsoccer9:
Error

there is no fix it just tells me their is aproblem with this windows phone support tool

If I click yes this site pops up http://support.microsoft.com/kb/2530409/
[Windows Phone 7 Development and Hacking] GoodDayToDie:
BTW, people who are asking about restoring to different phones: This is just a way to force a Zune-style backup at any time. These backups, really more properly called Restore Points, are specific to the device they are made from and won't even work on another device of the same model - it must be the same piece of hardware.

Well, unless the OP has done way more magic than I see. Great and useful app, but not (AFAIK) so completely groundbreaking as to get around the restore point per-device encryption.
[Windows Phone 7 Development and Hacking] MarcHoover:
Yeah, you'll find 2 download links on this page. I already posted this links here: http://xdaforums.com/showpost.php?p=20161548&postcount=40

Install this fix and the tool should work :)

That's correct, thank you for this clarification :) I am not sure if I should "hack" something to get working with all phones of the same model. This could brick the device...
[Windows Phone 7 Development and Hacking] wpxbox:
I tried it with Samsung Focus 1.3 Mango.

The Backup Worked nicely but was stuck forever, Then I pulled the battery out but still stuck on the Backup Screen.

Next I used your tool to restore and for some reason it rebooted the phone and it was out of stuck mode.

Then I got the error message of Backup Failed like you said.

I had no courage to try restore but the log says backup was complete thats all. So it works but probably Need to make it even smoother.
[Windows Phone 7 Development and Hacking] MarcHoover:
Thank you for testing and the feedback.

Can you send me your "log.txt"?
[Windows Phone 7 Development and Hacking] msllc:
I can confirm this...Restoring to different devices does not work. I tried restoring my Dell Venue Pro backup to a replacement model Dell sent me, but all it did was zap the replacement phone back to Windows Phone 7 (after I already updated it to Mango).

I really wish Microsoft would get off their bums and provide a solid backup/restore function like Apple does with their iPhone.

Till then, I am SOL. Buggers!!!
[Windows Phone 7 Development and Hacking] ECKcornelis:
Log file from HTC Titan

As you requested
[Windows Phone 7 Development and Hacking] MarcHoover:
I mean your "log.txt". You can find it beside the "Wp7EasyBackup.exe" :)
[Windows Phone 7 Development and Hacking] ECKcornelis:
No log.txt generated beside easybackup.exe

No log.txt generated beside easybackup.exe
[Windows Phone 7 Development and Hacking] MarcHoover:
Okay, redownload the tool you are out of date :)
[Windows Phone 7 Development and Hacking] htinstaller4u:
Lost my previous update

Ok. So I backed up and it seems I have lost my previous backup. Is there anyway to get that back?
[Windows Phone 7 Development and Hacking] 5ft24:
did you read the first post where it says you will lose previous backups?
[Windows Phone 7 Development and Hacking] htinstaller4u:
Yes, I read it. But I read it too late. Just thought I would ask, before I moved on. It is completely my fault for getting in a hurry. Anyways, seems to be a great tool, and worked perfectly for me.
[Windows Phone 7 Development and Hacking] GoodDayToDie:
If you have Volume Shadow Copies (data restore points) enabled, you can use the "Previous Versions" feature on the backup folder to the old backup back. This assumes you're on Server 2003 or Vista or newer (XP doesn't work).
[Windows Phone 7 Development and Hacking] htinstaller4u:
I am using Windows 7 64bit. Are you refering to "system restore"? I tried restoring to a restore point from earlier today, but that did not bring it back. I will start looking into Volume Shadow Copies. I knew someone out there would have a great idea - thanks

---------- Post added at 03:59 PM ---------- Previous post was at 03:51 PM ----------

Wikipedia to the rescue. I do have volume shadow copies enabled and found mine from early this morning. Going to do the switcharoo and see what happens. Thanks again!
[Windows Phone 7 Development and Hacking] GoodDayToDie:
Yeah, "System restore" and "Previous versions" both use Volume Shadow Copy, but System restore is system files (drivers, registry, etc.) and Previous Versions is any file (but typically things like docs and so forth).

By default, snapshots are made each night.
[Windows Phone 7 Development and Hacking] MarcHoover:
Thank you for your support GoodDayToDie :)

I planned to manage backups in one of the upcoming updates but for now I am ill ;/
[Windows Phone 7 Development and Hacking] benneh:
This worked great for me on a Mozart 7740, well it took the backup successfully and Zune can see the restore point, haven't had to test the restore part yet, but about to go registry diving, so will probably need to test restore pretty soon ;)

Thanks for writing this Ben!
[Windows Phone 7 Development and Hacking] anywhereanytime:
LOTS of new Windows Phone 7x coming - we'd PAY for a "move to a different phone" APP

VERY, VERY NICE and "desperately needed" app ... are you working on any type of solution that will allow us to backup from say a Verizon Trophy Mango 3G and "move" to one of the forthcoming LTE Windows Phones?

We'd pay for this kind of capability ... anyone else?
[Windows Phone 7 Development and Hacking] GoodDayToDie:
I actually wrote an app that was the start of this, but before it was finished it was interrupted first by the Mango interop-lock, and then by the HTC driver update. It could only take backups from HTC anyhow.

If I can ever get HTCFileUtility working again, I'll finish it up and publish it. There's a lot of work still to be done first, though.
[Windows Phone 7 Development and Hacking] anywhereanytime:
Well, we like like a TON of others, jumped on the Black Friday "1 cent" sales for the HTC Trophy - because we are on Verizon and grandfathered into an unlimited smartphone plan! Even the Windows store, AT&T and Amazon offered the full range of Windows Phone 7 devices for 1 cent or 99 cents.

THEN ... we discovered there was ZERO backup apps like Sprite for Mobile that we have used for over 4 years!

Microsoft is NOT publishing numbers yet ... because Google just said they are activating 700,000 Android devices EACH FRIGGING DAY !!

BUT ... even a few hundred thousand NEW WP 7.5 users out there would make a dev RICH!!
[Windows Phone 7 Development and Hacking] GoodDayToDie:
Oh, there's no chance of being able to publish this app in the marketplace - it uses APIs Microsoft has no particular interes in allowing third-party devs to use. (In fact, it uses features that aren't even officially supposed to be used for homebrew, i.e. it uses ID_CAP_INTEROPSERVICES to talk to a high-privilege driver). Even worse, HTC phones would require *another* firmware update to make it work on them again.
[Windows Phone 7 Development and Hacking] lip:
Error

Hi,

It seems to work fine on mine but I get an error on my phone after it reboots and the error is shown also in the log file...

Samsung focus with "windowbreak" interop...

Thanks.

LIP
[Windows Phone 7 Development and Hacking] ECKcornelis:
Works with HTC Titan X310e Rom 7.10.7720.68

Is it possible to edit a backup so it is interop unlocked ?
[Windows Phone 7 Development and Hacking] GoodDayToDie:
Restore points are encrypted. Even if you could find the correct location to edit (doubtful, since you can't really read the encrypted data) modifying it would invalidate a signature or might corrupt the data when decrypted (depending on the cipher used). Interesting idea, but sadly, no.
[Windows Phone 7 Development and Hacking] htinstaller4u:
Phone will not restore

I am running a HD7 currently with deepshining v6. I previously had DS v2. As I wanted to go back to stock for a while, I backed up with WP7EB. Then, I went to Zune to do a restore with one of my stock backups. No luck with both Zune backups. Tried using those backups with WP7easybackup, no luck. Flashed a stock ROM, no dice. Finally, just flashed DS v6 and said forget it. Everytime I try to restore, I get to 0% of step 3 and then it times out. Anyone have any thoughts of why I can't restore??
[Windows Phone 7 Development and Hacking] htcmaster:
Thanks, hard reset needed

After running this tool it staid on 0%, did reboot 2 times, and after the second reboot "storage card not working". So I lost my data and can start all over.

A backup program has to offer safety instead of data-loss
[Windows Phone 7 Development and Hacking] MarcHoover:
Sorry, I was offline for days because my laptop was broken. (repair center).

Thank you :)

Ignore it, its the fake update :)

Not yet as GoodDayToDie said: Backups are encrypted.

I'll need your "log.txt" file to investigate your problem.

Same here, I'll need your "log.txt". This tool is using the Microsoft functionality to backup your phone. Did you run a custom rom on this phone?
[Windows Phone 7 Development and Hacking] htinstaller4u:
Thanks

Here is my log.txt. after looking at it, I may have an idea of what is wrong, but I'm not sure. Thanks
[Windows Phone 7 Development and Hacking] nok_fusion:
someone with Lumia 800 test it?
[Windows Phone 7 Development and Hacking] kwickone:
Backup worked fine on my Titan. If I ever need to restore, I will let you konw how it goes :)

Thanks for making this!
[Windows Phone 7 Development and Hacking] MarcHoover:
Please restart your pc and try it again. And a new "log.txt" would be nice. There is something wrong.

Yes, the tool injects a fake update to start the backup process.

The backup seems to be valid, the "log.txt" contains no problems.

I am not 100% sure. I read no issues about relocks (excepting SD-CARD relocks on some custom roms!). My phone was (dev) unlocked after restoration.

Yes and savegames too.

No, please use Zune OR the USB Storage Enabler to backup your media.

Yes, your whole configuration will be stored.

You can copy this folder to some other locations and copy back, if you need to restore. Remember: The backup tool overwrites this folder on EVERY process. I planned to implement a backup-management in further updates.

Cool, thanks :D
[Windows Phone 7 Development and Hacking] Vintage144:
Ran on my Focus (1st gen) 1.3 with 7720 , without a hitch , thanks ,I havent tried restore yet , but I dont really need to either , but for ****s and giggles I might later on , thanks alot and great work!
[Windows Phone 7 Development and Hacking] htinstaller4u:
Thanks for looking into that. I will restart and document what ive done. I will get back in a week or so.
[Windows Phone 7 Development and Hacking] prowede:
Nice tool!!!

I works great on my Lumia 800!!
[Windows Phone 7 Development and Hacking] bmamo:
After reboot, phone stays on HTC logo screen :( Any idea what to do without losing everything?

HTC Surround (Mondrian)

DFT freedom rom V2

Zune 4.8.2345

Thanks

p.s. removed some data from log file so it fits.
[Windows Phone 7 Development and Hacking] gentry33:
Restore

Considering the app overwrites the backup folder does this change the restore point in Zune? If so can a restore be done in Zune or only from the app?
[Windows Phone 7 Development and Hacking] MarcHoover:
Great :D

Try to remove your battery if you could.

Updated! :D

Yes and yes. It overwrites the Zune Restorepoint AND your can restore it via Zune or WP7 Easy Backup. (Its the same data)
[Windows Phone 7 Development and Hacking] gentry33:
Thanks Marc, now maybe I'll grow a pair and try Heathcliff74's interop unlock.
[Windows Phone 7 Development and Hacking] lip:
Hi,

I thought that might be the issue but it would not allow me to restore from that file...your program just hung when I tried to backup...

any ideas?
[Windows Phone 7 Development and Hacking] bobixaboxa:
after i press the backup button zune crashes and i get message There was a known problem with your Windows Phone Support Tools. Do you want to open the Microsoft Knowledge Base to get fix?....Please help me :/ and my log.txt

[3. 1. 2012 13:23:26] Gathering device informations...

[3. 1. 2012 13:23:26] Running process...

[3. 1. 2012 13:23:26] Closing Zune...

[3. 1. 2012 13:23:26] Closing Zune... DONE

[3. 1. 2012 13:23:26] Running process... DONE

[3. 1. 2012 13:24:05] Starting backup process...

[3. 1. 2012 13:24:05] Deploying fake update...

[3. 1. 2012 13:24:05] Deploying fake update... DONE

[3. 1. 2012 13:24:05] (ASYNC) Running process...

[3. 1. 2012 13:24:05] Closing Zune...

[3. 1. 2012 13:24:05] Closing Zune... DONE

[3. 1. 2012 13:24:05] # UpdateWP version 4.8.2345.0

[3. 1. 2012 13:24:05] #

[3. 1. 2012 13:24:05] # Error: Retrieving the COM class factory for component with CLSID {77CB935D-D0CC-4249-8643-3C387A514A27} failed due to the following error: 80040154.

[3. 1. 2012 13:24:09] # Call stack:

[3. 1. 2012 13:24:09] # at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.Initialize()

[3. 1. 2012 13:24:09] # at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.get_Instance()

[3. 1. 2012 13:24:09] # at wm7update.Program.Main(String[] args)

[3. 1. 2012 13:24:09] Cleanup...

[3. 1. 2012 13:24:09] Cleanup... -> DONE

[3. 1. 2012 13:24:09] (ASYNC) Running process... DONE
[Windows Phone 7 Development and Hacking] MarcHoover:
Yes, open the Knowledgebase, there are 2 download links, otherwise: http://xdaforums.com/showpost.php?p=20161548&postcount=40
[Windows Phone 7 Development and Hacking] bobixaboxa:
Thnx a lot :)