yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] Gary86:
If you're in the US who across the world is messing with your AT&T grandfathered plan?

Anyway, I jsut called AT&T and the rep knew exactly what I wanted to do and hooked me up. When I get off work I'll test the speeds. I'm thinking about getting a new SIM card for the heck of it.

BTW: the rep was a woman LOL at OP.
[Samsung Galaxy Nexus] Deleted member 2842059:
Have to find someone to do for me again. I've been switching back and forth from the iPhone. Good to know it still works. There was a gentleman on XDA who works for AT&T that got referrals or something for doing it. Cool dude, I wish I could remember his user name.
[Samsung Galaxy Nexus] Gary86:
Just call AT&T they will set you up.
[Samsung Galaxy Nexus] Deleted member 2842059:
Yeah but I like to hook up members first.
[Samsung Galaxy Nexus] brian85:
this is what my plan shows now
[Samsung Galaxy Nexus] ericshmerick:
Are you suggesting 100% of AT&T's call centers consist of US based workers?

I think not. I don't want to gamble with a language barrier with "Peggy" (i.e. Rackashana) going into my account and making changes. I just don't trust that a perfect preservation of my unlimited plan will be the outcome from the hokey language barrier conversation.
[Samsung Galaxy Nexus] krohnjw:
Has anyone tried this? How long does this take to take effect? I can try this, but it would be a real pain if it were to take a while.
[Samsung Galaxy Nexus] Neon01:
No, it's not. Making a statement like "keep hanging up until you get a guy on the phone, the women have no clue what they're talking about" would be sexist.

He merely pointed out a fact - three women he spoke to had no clue, the first guy he talked to immediately helped. Any inference or conclusions drawn from this pattern would be on the reader.
[Samsung Galaxy Nexus] sluflyer06:
This is the plan the website shows me on that the AT&T corporate store put me on when i brought my GN in and asked for a HSPA+ plan based on my granfathered unlimited iphone data.

GPRS WAP UNLTD DOM - HSDPPB

That look right? I've seen up to 11Mb, usually average 6-7Mb depending on network load/location.
[Samsung Galaxy Nexus] krohnjw:
HSDPPB is the SOC for the 4G plans, so looks like you're likely set up properly.
[Samsung Galaxy Nexus] LordGrahf:
Thanks for the info! I've tried to resolve this over the phone with AT&T 3 times last week but never was able to make the rep understand my issue. Now we have instructions on how to help them in making it happen!
[Samsung Galaxy Nexus] TroyBoy30:
i was fixing to say...just walk in the store and tell them!
[Samsung Galaxy Nexus] LordGrahf:
Are all IMEI numbers unique? For example, if I search online and find an IMEI for an Atrix, would I be able to give that to the ATT rep to make the necessary changes?

Thanks!
[Samsung Galaxy Nexus] krohnjw:
They are unique
[Samsung Galaxy Nexus] LordGrahf:
Thanks. It's proven to be a real hurdle even with the instructions lol

still can't get a rep that will make it happen or maybe i'm not convincing enough :o
[Samsung Galaxy Nexus] krohnjw:
Yeah, I had no luck on the phone. This seems to be a "crazy" request to make.
[Samsung Galaxy Nexus] LordGrahf:
yeah I tried 2 phone calls and a visit to my local at&t store, but no luck. that's why I was trying to see if all IMEI numbers were unique, was hoping there were some generic numbers or a number generator that can be used :p

at this point I think it'd be easier to befriend someone with a 4g phone :D
[Samsung Galaxy Nexus] dwboston:
Those with an available upgrade could buy a "4G" phone like the Galaxy SII to get the correct 4G data plan on your account, then put that SIM in your GN, and sell the GSII to defray the cost of the GN. That's my plan if AT&T doesn't announce either the GN or Galaxy Note by the end of the year.
[Samsung Galaxy Nexus] LordGrahf:
thats a pretty cool idea. do you think it'd work if its an iphone 4s instead of an s2? (other than needing a micro to regular sim adapter of course).
[Samsung Galaxy Nexus] sluflyer06:
Just to confirm you all are going to corporate locations correct? Do not go to "authorized retailers" they are A. typically incompetent and B. have very little ability to do things in AT&T's account system.

You don't need to be sneaky getting this done, walk straight in, hand them the phone and just state clearly what you need. If 1 store fails go to another or come back and talk to someone else. What we're doing is not against any policy or weird its just slightly out of the ordinary.
[Samsung Galaxy Nexus] krohnjw:
Corporate store. I told them directly and gave them the phone. The guy insisted the plan had nothing to do with it and it was all based on the SIM.
[Samsung Galaxy Nexus] brian85:
Yes, corporate.
[Samsung Galaxy Nexus] bfroehlich:
I've been on the phone 3 times so far and no luck. One person advised me to call technical support for some reason...the same person suggested I call Samsung! I don't understand what's so hard about adding 4G for a device that doesn't show up in their database.
[Samsung Galaxy Nexus] LordGrahf:
I also went to corporate store and no luck.

Since they say they don't have it in their database, doesn't that mean they can't detect it if we switch to non-smartphone unlimited plans?
[Samsung Galaxy Nexus] ellesshoo:
What about buying a 4G phone, using that imei #, and then returning it within 14 day (or is it 30?) return period. Sounds like almost the easiest way considering you could buy then return on the same day if you want.
[Samsung Galaxy Nexus] brian85:
Yep you can do this.
[Samsung Galaxy Nexus] bfroehlich:
Can someone with a shattered Infuse 4G or something post their IMEI for the community? The rep I spoke to said that IMEI's can be shared.
[Samsung Galaxy Nexus] brian85:
Yes IMEI's can be shared. The guy I spoke on the phone with....he got a coworkers atrix and used that IMEI for me
[Samsung Galaxy Nexus] bfroehlich:
I wish I got someone cool like that. Did he happen to tell you the IMEI by chance?! lol
[Samsung Galaxy Nexus] BarryH_GEG:
You're all making this harder than it needs to be. AT&T could care less if you bring your own phone. In fact, you can get any post-paid plan you want with no contract because you're not receiving any equipment subsidization. I'm paying a total of $89 a month for 900 minutes, unlimited messaging, mobile-to-any-mobile calling, and data for both my SGS2 and UK G-Tab with no contract. If you want to be honest, get put on a metered 4G plan and just give them the IMEI of your GN. If you're grandfathered tell them you're using an Infuse a friend gave you. If they ask for the IMEI tell them you'll call them back with it because the phone's not with you. They don't need it to complete the plan change and in fact AT&T doesn't have the IMEI of either of my devices on record. You can try the $10 data for non-Smartphones plan which works on international phones but a friend who was using it and moved from a SGS2 to a GN was flagged less than 48 hours after he made the switch.
[Samsung Galaxy Nexus] bfroehlich:
That's exactly what I thought too, but apparently the APN settings for non-smartphones are completely different. I honestly don't know how they can tell, though.

---------- Post added at 03:31 AM ---------- Previous post was at 03:27 AM ----------

The problem we're having is that since the GN doesn't show up in AT&T's database at all, our plans are the generic smartphone plan by default. Your SGS2's IMEI shows up as a capable 4G device more than likely, even if it's the international version, which means you are automatically provisioned for 4G smartphone data. The rep's I've been speaking to have been less than helpful in getting my plan switched. It's a lot harder than it needs to be.
[Samsung Galaxy Nexus] LordGrahf:
So I went again to the at&t corp store I went to earlier and asked if I can do the buy/return trick and guy said no since the returned phone gets removed automatically from account. Not sure if that's the case or he bsing to get rid of me.
[Samsung Galaxy Nexus] LordGrahf:
Wow. So can we just use any imei that's on the net, like this one for example?

http://www.youtube.com/watch?v=hs1mNad3XE4&feature=youtube_gdata_player
[Samsung Galaxy Nexus] brian85:
I've heard of a few people doing this.

Not sure if you can get in trouble for it or not though.

Man, I wish I had the direct line for the guy I spoke with. He was awesome.
[Samsung Galaxy Nexus] Andrmgic:
I guess I was lucky.. a few weeks ago I bought a Samsung Focus S and had it activated on my main number.. I returned the phone (keyboard audio lag issue.. drove me nuts) and cancelled the new line I had added to my family plan to get the device.. but they never changed my data plan back over to the normal smartphone plan instead of the 4G plan..

Granted "4G" speed in my area seems to top out at around 5 Mbps down.. so it isn't as fast as some..
[Samsung Galaxy Nexus] BarryH_GEG:
First, the GN isn't a 4G phone; it's 3G. AT&T and T-Mobile call HSPA+ 4G but the rest of the world doesn't. Anyone connecting to the AT&T network with a HSPA+ device will get HSPA+ speeds. I have friends from overseas that roam in the U.S. on AT&T and get HSPA+ speeds with their foreign SIM card and whatever APN gets assigned. The need to be on a 3G vs. 4G plan and whether or not there's a speed difference has been debated in the SGS2 forum since the phone launched with tons of threads just like this one with people claiming different results.

I'm on the data for non-Smartphones plan which is 3G and using the Cingular APN. My download speeds in TX which is a good test because of the lack of congestion consistently gets me 8MB down and 1.5MB up. I get 3MB down at home where the backhaul hasn't been upgraded. The results are the same for my SGS2 and 3G Tab. The 4G plans and APNs are routed through seperate servers that were introduced with the Infuse but at the end of the day AT&T only has one network so everyone ends up in the same place. I've compared speeds side-by-side with friends on 4G plans and I get the same or better speeds because the ISGS2 seems to get a better signal then the Infuse and ASGS2. I travel all over the country and can say my 3G plan speeds have always been similar to friends on 4G plans when we've compared. Also, the people getting flagged for tethering and overages seem to be on 4G plans which would indicate the new servers are also part of the auditing process. There's another thread on this where there's some debate as to whether the Nexi are recognized by AT&T as smartphones where other international phones aren't allowing them to bypass the audit process. Between my phone and Tab my monthly data use averages 10-12GB. Assuming you're on a correctly provisioned plan, 3G via the Cingular APN and 4G via the 4G APN should net you the same result. AT&T's been getting a lot more aggresive lately with monitoring people's usage so there's no telling what the future will hold.

P.S. - If any of you have Premier via your employer, go through your designated account rep whose phone number and e-mail should be on your extranet page. They're much more knowledgeble and adept at handling special circumstances like using your own equipment. I talked to a general CSR once on a weekend and it took my Premier rep two days to undo what the idiot did to my plan.
[Samsung Galaxy Nexus] ianwood:
You can change the last 7 digits to whatever you want and it will still show up as the same device. And if you want to be sure, just check it here if you can read the damn captcha:

http://imei-number.com/imei-lookup/
[Samsung Galaxy Nexus] ericshmerick:
Is there a way to give an IMEI online? Or do you have to call and be like "um, yeah, here's my new IMEI put me on the fast plan please and don't f with my unlimited"??
[Samsung Galaxy Nexus] LordGrahf:
Fantastic. I'll give it a try and see what happens. Thanks!

---------- Post added at 06:57 AM ---------- Previous post was at 06:14 AM ----------

if anyone is interested, that fake IMEI thing worked. I made up the last 7 digits of an Atrix's IMEI (a combination that passes the checksum, not sure if AT&T or not). gave it to the AT&T rep over the phone and now my account finally shows the smartphone 4g data plan.
[Samsung Galaxy Nexus] enumBoss:
I called a couple hours ago and it (apparently) worked with no hassle. First guy I talked to knew what I wanted. Gave him the IMEI number, he confirmed that this *wasn't* an AT&T phone. Then he mentioned I was still on iPhone data (from when I had my 3GS before my Nexus One). I asked him if he could move me to an HSPA+ compatible plan without getting rid of my unlimited data. He said yes. I rebooted my phone and was done. I'll be calling back tomorrow to confirm it stayed HSPA+, but seemed easy to me.
[Samsung Galaxy Nexus] LordGrahf:
i think you're spot on. I ran a few tests and I'm still getting the same speeds between the "smartphone 3g" and "smartphone 4g" at&t plans. I live in the dc area and tests from both plans were around ~5mbps down 1.5-2mbps up.

wasted at least 3 hours today chasing this 4g plan, oh well at least now can sleep without thinking about it :o
[Samsung Galaxy Nexus] enumBoss:
Quick question if you don't mind... What are you using to test speeds? I tried the speedtest app from the Android Market, but it's not giving me accurate information. Every time I run it, I get a download result of between 4 and 9 kbps. Upload results look accurate at about 2mbps, though. My real world downloads beg to differ with the 9kbps.
[Samsung Galaxy Nexus] LordGrahf:
I'm also using the soeedtest.net app. I used to get the same behaviour as yours when I change the APN to the settings that are posted on this board, when I go back to stock speedtest returns to normal. I'm running now the default APN settings.
[Samsung Galaxy Nexus] enumBoss:
So you're using the stock AT&T APN, not the one that was posted here? You mind posting the info on them for me so I can switch back?
[Samsung Galaxy Nexus] LordGrahf:
Oh you can set it by clicking the three dots in the apn menu then select reset to defaults. It'll take a few seconds to complete.
[Samsung Galaxy Nexus] enumBoss:
Thanks for that. Running much better now. But still not great. 3.19Mbps on HSPA+ for Down.
[Samsung Galaxy Nexus] LordGrahf:
Yeah I see people reporting up to 11mbps down. Not sure if its their areas got better speeds or me missing some config.
[Samsung Galaxy Nexus] AfroCreame:
I routinely hit 8000-11k kbps downloads on a vanilla grandfathered unlimited plan. I doubt that going through the hassle to be put on a "4g" plan would make any difference. Mileage varies I suppose..
[Samsung Galaxy Nexus] TroyBoy30:
well i walked into my corp store last night. told them i want a new 4g sim since i had an iphone and needed to have my iphone unlimited data plan switched to an unlimited hspa+ plan. He grabbed me a sim, scanned the IMEI number from the back of my gnex and I walked out 2 minutes later.

where do i double check and make sure im on the hspa+ plan and does it matter. my speedtest results are getting 8 - 10 download

OLAM now shows me on

Smartphone Bundle without Messaging	SmartPhone Personal $30.00	N/A	Unlimited	Current

under manage features.

i then walked next door to the verizon store and bought a 3 pack of screen protectors while the staff drooled on my phone and cried because theirs is delayed again!
[Samsung Galaxy Nexus] _Opiate_:
I didn't know Verizon had galaxy nexus screen protectors already out. I'm stopping by there today then to grab some. I didn't bring my GN with me today because I don't want to scratch the beautiful screen. Lol
[Samsung Galaxy Nexus] TroyBoy30:
they had clear and anti glare. they had to go to the back to get them. they also brought out some cases and a car charger.
[Samsung Galaxy Nexus] jstierman:
What about changing your "device" in the att.com profile? Mine shows up, correctly, as an iPhone 3GS (using now, until i get my nexus), and it let's you change to other phones. Didn't want to change it now until I switch, but I wonder if you could just tell it you have an Atrix or Galaxy S2 and it'll switch the data from "Data for iPhone" to "Data for 4G"? I plan to try that once I get mine.

I didn't think there was a difference in 3G vs "4G" (HSPA+) sim cards? I might take mine into the store and just ask if I should be doing anything different. But the plan is just to pop mine out and put it in the Nexus. Should work, right?
[Samsung Galaxy Nexus] :
Just handed mine to the clerk. Kept my Micro SIM for flexibilty. He changed it over without any problems. Funny I was getting better speeds before the change over. (anywhere from 3-5D and 1/2U). No problem on keeping the unlimited at the corp. store.
[Samsung Galaxy Nexus] halo0:
I'm coming from an Infuse to my Gnex so my plan is already the "4G" data plan, yet my Gnex only ever gets 3MBps down, whereas my Infuse would usually get 6-12. Hoping maybe it's just a fluke or the network is busy. Going to put the sim back and test the Infuse again tomorrow.
[Samsung Galaxy Nexus] TroyBoy30:
couple of questions...is this the correct data plan or should i call in with an imei number from an atrix or something?

Smartphone Bundle without Messaging	SmartPhone Personal $30.00	N/A	Unlimited	Current

I see H when data is active, shouldn't i see H+?

averaging about 5m down here in atlanta. I was hoping for more. my apn settings only had one entry - cingular 410! I disabled that and added at&t us hsdpa and at&t us mms. still have data and mms. cant delete cingular 410. what changes if any do i need to make?
[Samsung Galaxy Nexus] Jesseownzzz:
The H+ is a good thing, you're receiving your HSPA+. In atlanta you should be around 4-6mbs HSPA+. Here in miami im getting 4-5mbs. you might jump to 7mbs once LTE becomes more widespread just because more phones will be on that than on H+.
[Samsung Galaxy Nexus] TroyBoy30:
I see an H but never an H+

OLAM now shows me on

Smartphone Bundle without Messaging	SmartPhone Personal $30.00	N/A	Unlimited	Current

under manage features.

Isn't that just the generic unlimited data plan? I'm thinking he put me on that because my gent Imei doesn't show in the system as a hspa+ phone. I'm tempted to call in with an atria emie number and see if I can get on the proper plan. Just waiting on someone to confirm the correct data plan

The only pan setting that was on my phone was using wap.cingular. I added the hspa apn but the speeds are the same
[Samsung Galaxy Nexus] ksujace:
Went the AT&T Store in Wicker Park today and the rep I had just pulled the IMEI off the Galaxy SII that was on display. He then updated my APNs.
[Samsung Galaxy Nexus] rlsroufe:
interesting. Which apn did he put on your phone?
[Samsung Galaxy Nexus] hotleadsingerguy:
Just for reference, HSPA *IS* 3G. HSPA+ is what you're thinking of...even though that's still 3G, as well. HSPA and HSPA+ are very different birds.

Secondly, when you call you can just say, "I have the unlimited data package, but my data is very slow on this HSPA+ phone. Is there something in my account that needs changing?". They'll fix it up in no time.
[Samsung Galaxy Nexus] doubleatheman:
(My first post here on XDA, long time lurker sent here from android forums)

So I walked into the AT&T store in my area, told them my problem. The first guy just gave me a blank stare, then yelled back to his manager. Luckily this guy knew what was going on, but thought I was insane for asking for another phones IMEI to be used to get the right data plan on my account. And he said... the plan type makes no difference in speed... I said "It cant hurt", so we went round in circles for a bit... eventually got him to use an IMEI of a Skyrocket in the store.

(Note I was using the sim from my iPhone 4, with a micro sim adapter, and I had the 2gb plan.) (Yes AT&T pried my unlimited plan out of my cold dead fingers, but whatever thats a whole long mess I don't want to tell anymore.)

He said I needed a new sim, I said ok sure. And the data plan on my account was upgraded to "DataPro 2GB for Smartphone 4G LTE" Even if my phone is not LTE things seem improved.

Mostly what changed for me, the new data plan allows me to access the "Phone" and "PTA" APN's, Access to the additional APN's has seemed to be the biggest benefit to me.

I did quite a bit of messing with the APN's and noticed that they have a fairly large effect on how the phone behaves.

Sure the speed between all the APN's may not be huge, but the Ping time on the PTA APN is so much lower, and data speeds from idle to loading are so much faster too.

The PTA APN had about 1/3rd the ping time of the others for me. And it was slightly faster.

A video I did when I was testing the APN's:

grr cant link for 8 posts, so search youtube for "att sgn apn" my video will be the first to pop up.
[Samsung Galaxy Nexus] TroyBoy30:
can someone confirm the data plan that shows in OLAM?

mine was CMB1 which is iphone unlimited and now it shows 2GBO. from the sgII att thread it should read HSDPPB correct?
[Samsung Galaxy Nexus] RickInHouston:
Not trying to hijack, but maybe this is relevant for some - buying GSM from overseas and new activation.

Mine arrives this week. I have a few quick quesitons:

1. I have Sprint service and am switching to AT&T to join into a family plan with my wife's account. Can I turn the phone on when it arrives, configure my google account settings, wifi settings and set up the phone without a SIM or any activation?

2. Has anyone else moved to AT&T with this phone? Is it as easy as asking to port your phone over to AT&T, ask for a SIM and 'smartphone 4G (non-lte) coverage / plan, install SIM and then good to go?

Thanks for the help, looking forward to the change,
[Samsung Galaxy Nexus] ibejack96:
1. Yes, as long as there is wifi, you can just skip the step when it says there is no sim card.

2. Don't know, was already an AT&T customer :)

---------- Post added at 03:24 PM ---------- Previous post was at 03:14 PM ----------

I also have a question... I got my account changed over to the 4g plan (it says "DataPro 2GB for Smartphones on 4g"), and i used the atrix apns found at http://xdaforums.com/archive/index.php/t-1149523.html (sorry i couldn't use a link... i don't have enough posts to do so)... but I'm only experiencing slightly better speeds, if any, on HSPA. Does anybody have any ideas for this? And why am I not seeing H+ in the status bar? I checked the AT&T map and I live in a "4G" area.
[Samsung Galaxy Nexus] ferris2375:
Can someone tell me how I can tell if I need to do this?

I had a AT&T Samsung Galaxy S2 prior to buying the Nexus and just put my sim from the GS2 in the Nexus (obviously). I get the H logo and speeds seem pretty fast, just wanted to see if there was an easy way to verify if I should make a call.

Thanks
[Samsung Galaxy Nexus] halo0:
I posted this comment on your video but figured it would be better here :)

I was able to add the second apn and my speeds were about the same as the default Cingular one. After adding the pta one my phone will not connect to it. I am using a sim from my Infuse 4G and my data plan is the 4G﻿ HSPA+ plan. I have never been able to get over ~3.1M speeds on my GN though.

---------- Post added at 10:23 AM ---------- Previous post was at 10:19 AM ----------

Does the GN ever actually show an H+? I was under the impression it showed "3G" for regular HSPA and "H" for HSPA+. My impression of this is based pretty much solely on the fact that mine toggles between 3G and H and I've never seen it say H+ even though my Infuse 4G says H+ when I am in the same service areas.
[Samsung Galaxy Nexus] briguyd:
I went into the AT&T store this weekend and talked to the guy there. He said that because I was grandfathered in to the original iPhone (the Edge-only, not the 3g one) unlimited data plan, that he couldn't provision my plan for HSPA+. I'll live with it for now, because I get unlimited 3g for $20 a month, so I'm fine with the speeds for the price (for now).