yashsingh1/xdaforums huggingface dataset:
[TouchPad Q&A, Help & Troubleshooting] suremail:
No go with Home + Power, Power + Vol Down, Power + Tapping Home
[TouchPad Q&A, Help & Troubleshooting] pseudotrash:
Just making sure you read it right since you didn't list it above.

Power + volume up + clicking home button repeatedly.

All 3, same time. Just trying to help.
[TouchPad Q&A, Help & Troubleshooting] rflnc1:
^ worked for me..thanks
[TouchPad Q&A, Help & Troubleshooting] Danners:
Well this is a really strange one...

Touchpad was completely non-responsive, I'd tried everything above about 5 times and it just wasn't showing any signs of life. I have left it charging all day today.

Assuming it was completely dead, I sat it down. 5 minutes later, it inexplicably just started booting up.

Wish I knew what I did, if anything to make it boot.
[TouchPad Q&A, Help & Troubleshooting] Phillip Fry:
I am having the same issue but what got me there was trying to restore my Touchpad via WebOs Dr. It would restore to like 60% or 80% and then say we were unable to reset your device. It kept failing and no ROM was on my the device anymore. When I hold Power+Vol Up+ Home I can hear my PC detect it but that is all it does.

When I get home tonight I am going to try some of the things in this thread.

But what if I cannot get it into recovery? I read that it is near impossible to brick a Touchpad. How can I still recover without getting into recovery?

http://xdaforums.com/showthread.php?t=1394061
[TouchPad Q&A, Help & Troubleshooting] menting:
not near impossible. I actually bricked mine and had to send it back for RMA.

it got to the point where the hp screen will show, and webos doctor will detect it, but it'll fail when trying to reinstall at about the same percentage as you (maybe less).
[TouchPad Q&A, Help & Troubleshooting] Phillip Fry:
Well I installed Android uninstalled it. Then installed it again and forgot mboot then uninstalled it. So I belive I am back to stock but I wanted to upgrade to 3.0.4 then install Alpha 3.5 as I has having problems with the Touchpad rebooting in both Android and WebOS.

So when do I know if it is bricked. And what do I say to customer support to get it fixed? I just bought the Referbed ones off ebay the other day.
[TouchPad Q&A, Help & Troubleshooting] suremail:
Here's an update...

No luck with anything so far. I caved and decided to take the Touchpad apart to disconnect the battery. I did this and still no screen response. The only changes have been it's a bit more difficult to get it into Palm mode (if it does at all), and now it seems that I can get into QHUSB mode just by repeatedly pressing the vol- button (no need to hold anything else). I do not know if the QHUSB thing was like that before disassembly, or if it is a result of me mucking around.

Unless anyone has any great ideas it looks like I will have to hope HP fixes it in order to tell me it is out of warranty for having Android.
[TouchPad Q&A, Help & Troubleshooting] DozeBeatS:
If you send it to Hp and If they can't power it on, I'd say they would definitely replace it. Problem is, I doubt they have any more TP's in stock. Not sure how the warranty would work now being that its a discontinued product.

Hopefully after toying with it enough you'll figure it out and get it powered.
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
Mine is stuck in download mode too. Still no success.

Here's my experience so far.

Black screen.

When connected to PC :

Home + Vol UP - Device Manager shows PALM (with yellow exclamation) - no driver found.

Vol Down (no need to press home or power) - Device Manager shows QHSUSB_DLOAD (with yellow exclamation) - no driver found.

WebOS Doctor fails to detect device (palm ! in device manager)

I tried forcing novacom drivers on the Palm device (both novacom and novacom-bootie) and then running WebOS Doctor, still refuses to enable next button.

Tried connecting with novaterm, cannot find device. (both novacom and bootie driver).

Power + Home for 15 - 20 secs always resets and clears device from device manager.

I installed QHSUSB Drivers.

now when I Vol Down it installs as a com port (Qualcomm HS-USB QDLoader 9008).

I installed QPST_2.7.323 and am able to see the device as Q/QPC-XXX - ESN=*Download* - Phone Number=*Download* - Banner=*Download*.

I tried resetting the device with QPST, fails to complete the command.

I think I need a new boot.hex to flash to the TP, or a way to force it to charge (if that is the problem).

My Touchpad was low on power when I put it away in the car while on a road trip. I plugged it in to the wall the next day when it wouldn't turn on. After charging overnight, it still refused to power on. That's when I started combing the web for possible solutions.

Please stop posting irrational solutions, such as Power + tap home 5,000,000 times as the few times this did work for others, it was merely coincidence, and power + home would have worked also.

Any rational solutions are welcome.

I may just send it in for warranty. Although I bet that at HP, they will just hook it up to a machine with "special" drivers and re-flash it with Web-OS. I wish they would just let me do the repair myself with the appropriate files.

Who knows, maybe it is a hardware issue, but I doubt it.
[TouchPad Q&A, Help & Troubleshooting] skiinginstead:
I'm having the same problems too. What happened on mine is that my webOS was crashing doing random things like watching videos so I figured I'd just reflash the whole thing. I rebooted and went into the webOS recovery and that's when I think I bricked it. All I got was a USB cable symbol and the touchpad was unresponsive. I couldn't make it do anything and I tried all the appropriate button holding combinations and so I let the power run out over night.

Now when I plug it into the wall all I get is a low battery charging symbol. If I hold the home+power button down the screen will turn off after about 20-30 seconds of holding it down. But when I try to boot into recovery by holding the power+volume up buttons, all I get is the same low battery charging symbol. I'll add that I have had it charging for most of the morning so I don't think it is low battery still. And when I unplug it from the wall I get a symbol of two pronged plug that shows for about 5 seconds and then disappears.

Now when I plug it into the computer, I get the low battery charging symbol for a quick second and then it flashes to the message telling me "To reliably charge, use the cable and power adapter that came with your device" in 5 different languages. When I run webOS doctor I get to the screen where you connect your phone to the usb but it doesn't recognize anything and doesn't let me click next. I was able to have my computer recognize the power+volumedown button as the weird Qhusab thing but my computer said it couldn't find any drivers for it. Now I am not able to reproduce that.

I'm not sure what else to try so if anyone has any suggestions, that would be great. Otherwise I'm going to have to try my luck with HP support.
[TouchPad Q&A, Help & Troubleshooting] hbk5585:
Having the EXACT same problem....anyone have any solutions to this? WHy is this happening?
[TouchPad Q&A, Help & Troubleshooting] rbarkus:
It's a long shot, but it might help if you are getting to the USB symbol on the Touchpad .

I spent hours trying to connect with no luck with the Touch pad in that state. I rebooted my PC and it connected to the TP right away. (I was using a Win 7 64 bit PC.)
[TouchPad Q&A, Help & Troubleshooting] rdfreitas:
I am facing exactly the same problem. Unfortunatelly i do not have a clue on how i get into it.

I was using the TP normally and enjoying alpha 0.6 and then it stopped working.

Now, and after testeing all solutions found in the net, i am in the same situation.

Nothing seem to solve the problem.

Test all combination of buttons possible during last 3 days - not solved

Power+ Center + Vol down - put the TP in a download state as mentioned above. Also installed the drivesrs an the QHUSB software but i can't go further as i do not have a clue on how to go on.

Powe+ Center + Vol Up ( after some minutes). Puts the TP in a state were it is detected by PC as a "Palm" device. At a first glance it looked promissing but then i realize that the novacom / novaterm and webosDR doesn't detects it.

So, as some of us, i am also in a dead end...

Can anyone help? Anyone with experience in the boot process of this toy...
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
I'm still not able to get anything on the screen. I feel like I'm flirting with insanity. I keep doing the same things and expecting different results.

I think I am going to pursue a warranty claim. It's a shame because my touchpad is in immaculate condition. I'd hate it if they sent me a referb in less than mint condition.
[TouchPad Q&A, Help & Troubleshooting] madflava54:
So no solution as of yet?

I started to get busy so I turned my Touchpad off. I noticed later that it turned back on its own so I went to shutdown when I saw the boot menu. I thought this safely shut it down. Fastforward a month or two to today when I decided to install ICS, I get that stupid low battery signal in the middle of the Touchpad. I feel like I wasted $100+.
[TouchPad Q&A, Help & Troubleshooting] Johnboy7701:
Having the same issue... have had the touchpad since christmas and since I got the new android version 9 I left for the weekend and now it wont turn on. Tried the numerous different solutions and none worked... think its a software problem and not hardware since I didnt have an issue until the new ICS... any suggestions? When I have it connected to the laptop and hold the home button the power button and the volume up I get a quick beep that usually means its connected but nothing.. any suggestions??
[TouchPad Q&A, Help & Troubleshooting] rdfreitas:
Maybe i am wrong, but i am getting the idea that the ones whith the bigest problem (not booting with any of the reffered key combinations) are the ones with ICS installed.

At least this is my case, i have ICS alpha 0.6

Maybe it could be usfull to gather information about the ROM installed and TP conditions when it failed.

Maybe we are abble to settle a patern here.
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
I was still on Cyanogenmod7 - Alpha 3.5.

Everything was running great. I had no issues until Jan 16th when it wouldn't reboot / reset with power-home.

I was pretty excited to see ICS was released. Didn't even have a chance to install it.

The battery may have been run down to minimum.
[TouchPad Q&A, Help & Troubleshooting] lestgiord:
Another way

Hello to all, this is the first time I post something here. I have a TP bought in the USA and brought to Argentina, where HP doesn't support the TP in any possible way. I'm having the same problem: my Touchpad was sitting on my desk, connected to the wall charger, spend the night that way and when I woke up the device wouldn't show any sign of life at all. Checked the charger and cable with a palm pre plus I have, and tried any possible and/or listed in internet button combination, all with negative results. I couldn't even get a PC to detect it when connected to it by USB.

Yesterday my brother in law found this thread on Webosnation forums:

forums (dot) webosnation (dot) com/hp-touchpad/310795-touchpad-wont-boot-totally-unresponsive.html

Reading through it he also found this webos-internals thread about desperate measures:

www (dot) webos-internals (dot) org/wiki/Last_Resort_Emergency_BootLoader_Recovery

Sorry for the "(dot)" thing, but the system doesn't allow me to post links to the outside world until stop being so nooby :s Please replace the "(dot)" things with real dots.

I'll try to do what is listed in them, remembering to substitute the word "castle" with the word "topaz" in each command, and then come back to tell if anything happened.

Wish me good luck :)

Bye,
[TouchPad Q&A, Help & Troubleshooting] colin_404:
If you are talking desperate measures, here is another from Webos Nations.

http://forums.webosnation.com/hp-to...es/311491-how-i-revived-my-dead-touchpad.html

Enjoy the read.
[TouchPad Q&A, Help & Troubleshooting] lestgiord:
Thanks Colin, if everything software-side I've read so far fails, I'll try with those extremely desperate hardware measures.
[TouchPad Q&A, Help & Troubleshooting] rbarkus:
I had the same problem with detection. I got the recognition as a Palm device but nothing more. What I worked for me was a complete reinstall of the Palm drivers and several reboots of my PC. For sure on my Win 7 64 bit system, if novacom was already running when I plugged in the TP, nothing worked right. And stopping novacom didn't work either -- only a restart of Windows.
[TouchPad Q&A, Help & Troubleshooting] rdfreitas:
Does anybody of the ones with the TP totally discharged ( nothing on screen, and being dtected as Palm or QDLOAD device) tried to charge using Touchstone?

In another forum Rootzwiki there is a post where someone claims that is being able to reproduce our problem and that it can be solved by charging with the Touchstone.

I really would like to have an additional confirmation before buying one of this..
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
I too would like to know if a touchstone charger would res-erect my Touchpad.

Just for the hell of it, I will press and hold Power + Home for 30 sec (as I have many, many, many times) followed by Power + Tap Home 15 times (many, many, many times too), then plug in over-night (was plugged in for days with no change before).

We'll see if this sequence has any relevance to this particular issue.

Sad to say that I doubt it, but I hope I'm wrong. I will post with my results.
[TouchPad Q&A, Help & Troubleshooting] remizart:
Tablet not charging fix

ok I joined this forum just to let you know that I found a fix. You have to reset the stupid connections in order to charge.

If your device will not turn on, try these steps.

Do the following to reseat the connectors inside the AC charger. This ensures the issue is not with the charger.

Unplug the AC charger and remove the USB cable.

Hold the base of the AC charger (the part with the USB port) with one hand, and the cap with the prongs with the other hand.

Hold the base firmly, and rotate the cap counterclockwise until it stops, and then rotate it back until you feel it notch into place. This reseats the connectors between the base and cap. Note the position of the prongs before and after the cap is rotated to get an idea of how far the cap turns.

Note When turned until it stops, the cap can be removed. If this happens, replace it by aligning the notches on the cap with the slots on the base, then rotating it away from you until it notches into place.

Connect your USB cable to the AC charger and to your device.

Plug the AC charger into an electric outlet.

Note the following possible conditions, based on the state of battery charge of your device:

The battery must have a certain level of charge for the device to turn on. When the battery charge is very low, the device shuts off. When it is plugged into a charger, and the charge is very low, the center button LED flashes, alternating left and right. If the charge is slightly higher but still very low, and the device is turned on, a low-battery screen displays for a moment and then the screen goes dark again. If the device is plugged into a charger, the device turns on and displays the low-battery screen.

When the battery has enough charge to start the device, the device starts, indicated by the HP logo. Startup may take a few seconds.

Charge the device for 2 hours.

If the device still does not power on, press the power button and Center at the same time until the HP logo appears (up to 30 seconds). The device may take a few seconds to turn on after the logo appears.

It just worked for me and I hope this helps. Steps came from HP website
[TouchPad Q&A, Help & Troubleshooting] sonus:
On my 64bit win7 system, I could not get WebOS Doctor to recognize the Touchpad either. Using a different computer solved my problem. As mentioned previously, I suspect reinstalling all WebOS/Novacom software from your PC and several resarts should work as well.
[TouchPad Q&A, Help & Troubleshooting] Camille68:
A couple of days ago, I had the problem with nothing on my screen (just FYI, I've never installed Android on my TP, so it is stock WebOS). Initially, I just figured I would charge it overnight and it would turn back on (it was on the AC charger for at least 8 hours). The next morning, still nothing. I tried all the different key sequences, and still nothing. I never did try to connect it to a computer. But, once I put it on my Touchstone, the screen immediately displayed the battery icon with the red slash, indicating a very low battery, and started charging. I haven't had any problems since then.

ETA: It now charges perfectly fine using the AC charger without having to reinstall the software or reset any connections.
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
Well, after trying the sequence suggested, there is still no change in my touchpad situation. I have tried the doctor on 3 machines, win7 x64, Win7 x86, and WinXP.

Nothing is working.

I wish I had access to a touchstone to try.

It was plugged in to the stock HP charger with HP USB cable for 24 hours. The charger is functioning properly. I tested it with a multi-tester.

I have tried leaving it connected to the computer for hours in "PALM" mode, and "QHSUSB_DLOAD" mode, thinking that being "on", it may take a charge. No luck.
[TouchPad Q&A, Help & Troubleshooting] jibril.r6:
same problem here! :(
[TouchPad Q&A, Help & Troubleshooting] rdfreitas:
I've tested with Touchstone and it doesn't charge either...

This can only be an Hardware problem.

There is no patern i terms of Software. Some of us have CM9 other CM7 and other have WebOS.

The only thing comon is that it was discharged to a level of no return.
[TouchPad Q&A, Help & Troubleshooting] slickdexic:
I have to agree, looks like I'll be contacting HP.

It's a shame that the touchstone charger didn't work. I would have gone to buy one if I knew it would bring life back to my TP.
[TouchPad Q&A, Help & Troubleshooting] nimnox:
My touchpad has developed the same problem after sitting on my touchstone that wasn't plugged in (actually the socket is switched and that was the only thing plugged in).

So sending it to HP next week.
[TouchPad Q&A, Help & Troubleshooting] Frohdi:
I dont have this device and maybe barking up the wrong tree but it sounds like your batteries have run down past the safety level of 3.4v? for each cell. If you are desperate and have no warranty i would open the device, disconnect the battery and get some power into it with a charger to get it past the cut off level. Only do this if you know a bit about lipo's, they can explode....
[TouchPad Q&A, Help & Troubleshooting] ceralon:
I am having the same problem. Oddly enough my USB cords have gone bad that came with the touchpad. After leaving on the touchstone and holding power + home i was able to get the battery with 1 red line symbol. I let it charge all night long. I've charged my other touchpad with different chargers and cords. This will sit at the battery symbol in the touchstone for hours and if i plug in the usb charger into the outlet or other outlets its a blank screen with my home button going back and forth / alternating

update:

After trying different methods the unit sat on my touchstone all night long with the battery symbol.

I let it charge with the flashing lights for about 30 minutes and it eventually booted up.

It was booting up for a quick second to the battery symbol then turning off. It also had the symbol of a charger on it which means it needs to be plugged in.
[TouchPad Q&A, Help & Troubleshooting] ZackehSoul:
Unfortunately if it is a software issue (I personally don't believe that), they can't/won't fix it because their boot procedures require certain amounts of charge in the device, otherwise they can't load the stuff they need to. At the very least they'd have to remove the battery and work around it somehow, but I doubt they'd bother doing that (if they even have the parts for it), so you'd be looking at a replacement, or more likely a refund.

Not sure if that's the case because mine bombed when I wasn't nearby, but you'd assume that if it wasn't plugged in it'd cut itself off way before that level. From memory I think if a TouchPad is rebooted when it has less than 7% battery, you start to receive the charging logos etc. Means people have 7% of the battery to play with (it turns off the charging logos after a short amount of time too, so it can't be run down that way).

Still, I wish there was a more clear-cut answer to it. The fact that various combinations of button-pressing works for different people is ridiculous.
[TouchPad Q&A, Help & Troubleshooting] garak112:
Just thought I'd add my solution in, can't guarantee it will work for everyone and I am still not 100% sure what it was that fixed the problem.

My GF came home from work and found her tablet had run out of battery and showed the battery with 1 red bar symbol. This is not the first time it had run out when in android so she plugged it in, 4 hours later she still couldnt get it to boot.

I tried pressing all sort of button combos, all they did was restart the touchpad to the same screen. When I plugged it into the PC it didn't recognise it and WebOS doctor wouldn't run.

I read on another site that a user suspected that the battery was too low to supply the charging circuit but that when initially plugged in some charge would be allowed into the battery. I plugged my touchpad into the AC adaptor and waited for the screen to go black before turning the power off then on at the wall so the screen came back on.

After about 20 minutes of doing this I pressed Power+Home and this time the touchpad did not reboot to the battery icon, it just went blank (no lights anywhere). I decided to go to bed and went to brush my teeth, when I came 5 minutes later to turn everything off it had booted itself into WebOS and had 2% battery. I left it in overnight and it is now charged.
[TouchPad Q&A, Help & Troubleshooting] jsgraphicart:
Simply put, the TouchPad needs a LONG time on the charger after the battery completely dies. I've read reports of the battery not even being recognized by the touchpad and displaying a battery symbol with a question mark in the center. This is apparently caused by the battery completely dying. If you get this (again, from what I have read) you are in trouble. Moral of the story...dont let your TouchPad run out of battery.
[TouchPad Q&A, Help & Troubleshooting] nintennuendo:
As someone experiencing this issue, I hated your story and the ending needs work.
[TouchPad Q&A, Help & Troubleshooting] kkl0wn:
It's true. I'm in this situation. Battery completely drained now have the dreaded battery with ? symbol. My warranty is up and I had CM9 on it anyway. I took the touchpad apart and manually charged the battery, still no luck. I bought a new battery, still no luck, have the same battery with ? symbol. I know the battery was charged because Touchpad stayed on and displayed that symbol for over an hour on battery power. Waiting for some solution to this problem.
[TouchPad Q&A, Help & Troubleshooting] teezle:
another user on the list

Touchpad was sitting in the touchstone overnight charging (confirmed). Woke up and it was off. Let it sit for three days on the touchstone. Three days directly plugged into bottom of touchpad. Hold down buttons....etc

Has nothing on the screen and no signs of life. 16GB version. Bought it off of Craigslist about 4 months ago....... going to see if I can get warrantee work on it......