yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] jonalisa:
Well, I think a lot of the people who ordered probably didn't even know this was "a promotion". There were many people who had kept the pages open and "refreshed" periodically or got there via Google. Certainly, there were probably people who ordered, that don't even know about these forums.I understand what you are saying, but those who ordered when they saw availablility didn't screw anyone over, Best Buy did. Saying that "Human nature took effect and everyone was out for themselves" is saying everyone who was able to order, and did, purposefully did so knowing they were screwing over others.
[Asus  Eee Pad Transformer Prime] diecast17:
I agree because I found the link though NowInStock.net and it showed the Grey Prime available, and it still does.
[Asus  Eee Pad Transformer Prime] swallaces:
It all makes sense now guys: Best Buy and Amazon conspired this cadaver so they could sell more Kindon'ts and iDumms! What better way to convince a consumer to attack an entire ecosystem based on one flagship product's ordering issues? They targeted all us Android Joe's to get screwed over in the mix! :P

(Obvious Troll is obvious and troll, btw)
[Asus  Eee Pad Transformer Prime] monocheli:
The grey tab I ordered on Friday say:

1 item(s) - Order in process of being fulfilled; Usually ships in 7 - 14 days.

under the status.

Lets see if it gets in next week or two...
[Asus  Eee Pad Transformer Prime] Jaded-Fan:
So there are differing ranges. My says 0-1 days. I made the order on 12/23 (fridy) at around 7:30 pm eastern time, about 3 or so hours after these orders opened up. I have not been able to change the order since Saturday morning, but have not been charged on the credit card yet though which has me worried.
[Asus  Eee Pad Transformer Prime] Haro912:
Order date: 12/24/11 (around 5 pm)

Can't be canceled or changed.

Order status: 1 item(s) - Order in process of being fulfilled; usually ships in 0 - 1 days

I paid for express shipping

I haven't check the credit card but I paid via paypal and I got an email from them and Best Buy shortly after placing my order. I wonder why I am ahead of someone who ordered the day before me? Maybe because I got the express shipping and they didn't?

EDIT: Just checked my paypal account. My credit card was charged and the payment was sent to Best Buy
[Asus  Eee Pad Transformer Prime] soccerdude288:
its that kind of stuff that just leads me to think this whole thing isnt gonna work
[Asus  Eee Pad Transformer Prime] Haro912:
What exactly makes you feel that way/ I was charged even though I ordered after some people who haven't been charged? I agree but I'm hoping for the best. I really want this thing just like some other people :) If it doesn't work then o well. I have my Office Depot order and my Amazon order...
[Asus  Eee Pad Transformer Prime] soccerdude288:
im not saying im mad or anything, i was already charged even with out choosing the highest shipping, it just seems like none of this is going to work out, i hope best buy doesnt send out any emails saying sorry you wont be getting it till later heres a refund. i also have one ordered on amazon if all else fails :)
[Asus  Eee Pad Transformer Prime] Mcoupe:
Wow man, you just don't let up.

"......we ALL know the purpose of what BB tried to do...."

How in the heck do you know that! MANY of us here had tabs open in our browsers and refreshed thru out the day/s. MANY setup an account with Nowinstock.net. A simple google search brought up the link.

I have read EVERY page in the GS thread, and both Best Buy threads, and I NEVER came across a post that stated some one preordered a Prime just to screw over another buyer.

You suggesting that we ALL knew the purpose of BB, is saying just that. I myself and probably others take offense to such a gross generalization.

If you have a beef, take it up with BB. No one here personally tried to screw anyone over!

You stated that you have received your Prime already, go enjoy it! Your a lucky man/woman.

Now let me check my BB order status from EARLY friday. God, I hope it went from "being processed" to "CONGRATS YOU SUCCESSFULLY SCREWED SOMEONE ELSE FROM GETTING ONE!!"
[Asus  Eee Pad Transformer Prime] SteveG12543:
I totally preordered mine just to screw people out of a Christmas present.
[Asus  Eee Pad Transformer Prime] cooper1010:
well, to be honest, i feel a little screwed. best buy said "sorry about your champagne order" and offered to switch me to grey. when i called (like the email said to do), they said they didn't know what i was talking about. after 1/2 hr, i was all done, and, not willing to spend my xmas on the phone with bb cs, didn't try again.

i'm letting my champagne order ride. if it comes, it comes. if not, i'll get it somewhere else or forget about it entirely. either way, eff you best buy.
[Asus  Eee Pad Transformer Prime] Mcoupe:
Well said, and an attitude to respect about the given situation.

I wish the best for ya buddy.

Remember its just a freaking tablet. Absolutely NO need to get so freaking worked up.

Btw, if you check the other BB thread people are getting emails that they successfully screwed someone out of there belated Xmas gift.

Man I can't wait for a new keyboard thread, maybe I can screw someone out of a keyboard too.
[Asus  Eee Pad Transformer Prime] LSXAndrew:
Ordered 12/03

Status never changed from:

Order in process of being fulfilled; usually ships in 1 - 2 days

It was in that status from 12/17 - 12/25 until I cancelled the order and took my money back.

BB placed a pending charge on my Credit Card from 12/17 until 12/24 when it disappeared.

I called multiple times and got the run-around.

Someone else enjoy the order I cancelled.
[Asus  Eee Pad Transformer Prime] Mediocrates:
Well, I just got my Tracking Number from UPS, and an email from Best Buy stating that it was being shipped. I ordered Friday Dec. 23, and selected Express Shipping. Looks like it will be here on the 27th as stated!
[Asus  Eee Pad Transformer Prime] wynand32:
UPS isn't taking shipments today, so it won't actually ship until tomorrow for delivery on Wednesday.
[Asus  Eee Pad Transformer Prime] Mediocrates:
Shipments within 24 hours of UPS opening, if it's the 28th, so be it. The main thing is, BB is fulfilling the orders that were placed.
[Asus  Eee Pad Transformer Prime] NAiLs00:
Well, I got my gray Prime. I was skeptical of how Best Buy shipped it, and needless to say I'm quite displeased. They just put it in a plastic envelope that has ZERO padding. Needless to say, after some toying around with my Prime, I ended up squeezing the end gently while putting in my MicroSD. I noticed that the glass and back case are slightly loose. I look at it more closely, and sure ****, it was dropped on the corner and is dented. I grabbed my box and the dent on the Prime goes exactly with where the big dent is on the box.

I'm quite pissed and am going to be calling Best Buy to get a new one...

... and here I thought I was mostly happy with Best Buy...
[Asus  Eee Pad Transformer Prime] tylermaciaszek:
Just looking at my box now it's pretty dinged you got it from best buy also
[Asus  Eee Pad Transformer Prime] NAiLs00:
Well, BB says I have to wait 24-72 hours to hear back from the "returns" department or whatever she said. I really hope they can advance ship me a Prime and not make me return it and wait who knows how long for a new one.

Ugh, no more electronics for me, from BB, unless I'm buying it in a store. :mad:
[Asus  Eee Pad Transformer Prime] RussianMenace:
Just got off the phone with BB returns department. They apparently cant cross ship this item so I'm waiting on a return shipping label to be emailed out so I can send this puppy back and then play round 2 of the waiting game. According to the lady, Champagne Primes are unavailable and the grey are in limited supply. I told her to put me down for either color as replacement and she added a note to the case...maybe that'll help a bit, but honesty, with all the pre-order shortages I'm ready to hunker down for a long haul here. :cool:

If you manage to get them to cross ship, let me know so I can use it to possibly establish precedent (or point out inconsistent policies :P ).

Best of luck.
[Asus  Eee Pad Transformer Prime] james33440:
Received the email from best buy to swap colors. So I called them Sat the 24 and did so. I just got an email stating that my Prime has shipped and was provided a tracking number. Can't wait....
[Asus  Eee Pad Transformer Prime] new2q9c:
best buy pckg'ng TERRIBLE!

I cannot believe this is how they shipped this, my goodness its a tablet with glass. Eventhough theres foam inside the Prime's box... still thats not enough!

Im so glad i got mine from Frys B&M and returning this one that just came in.
[Asus  Eee Pad Transformer Prime] soccerdude288:
i still havent even got my tracking number :( are they still sending them out this late?
[Asus  Eee Pad Transformer Prime] _Gir_:
Post a photo!
[Asus  Eee Pad Transformer Prime] NAiLs00:
Here ya go. Now take note that this is quite "minor" in my eyes, but it caused enough damage to mess up the tablet.
[Asus  Eee Pad Transformer Prime] Aluminous:
Ouch. Seeing that makes my stomach turn...
[Asus  Eee Pad Transformer Prime] morphiend:
got my tracking number but no expect delivery date yet. i dunno whether to try to sell it, return it, or sell it to my coworker.
[Asus  Eee Pad Transformer Prime] blackinjun:
Ontario, CA, United States 12/27/2011 7:40 P.M. Departure Scan

12/27/2011 7:03 P.M. Arrival Scan

Fresno, CA, United States 12/27/2011 6:11 P.M. Departure Scan

In the air on the way to the east coast
[Asus  Eee Pad Transformer Prime] conquereddroiduser:
Got my expected arrival from UPS for no later than 3pm tomorrow, so it looks like my wait is over! Ordered Champagne on 11/23, switched to Grey on Friday at 6pm..

Next up, finding a dock in the next 3 months..
[Asus  Eee Pad Transformer Prime] strabo100:
Scheduled Delivery:

Thursday, 12/29/2011, By End of Day

Last Location:

Fresno, CA, United States, Tuesday, 12/27/2011

Ordered on 12/4

2x Gray Transformer Prime

Free Ground shipping.

Looks like their all shipping from Fresno.
[Asus  Eee Pad Transformer Prime] _Gir_:
Thanks for that.

Judging by Best Buy's shipping "container," I bet you are not going to be the only one with a busted up tablet.
[Asus  Eee Pad Transformer Prime] SteveG12543:
I hope mine isn't smashed when I get it tomorrow...
[Asus  Eee Pad Transformer Prime] rjscott2005:
Latest update for Dec. 25th order going to Atlanta, GA US

UPDATE: Argghh! Apparently, when you make any change to a UPS delivery they add another day to the expected delivery date. ****balls.

Here's the latest. I signed up for UPS My Choice last night which allows one to change delivery options. I don't get home from work until after 6 pm and I didn't want to take a chance that the delivery person might not leave the package. Best Buy CSR told me that they don't require a signature but that sometimes UPS drivers will require one anyway due to the high cost of the item. So, hopefully my Prime will arrive here at work early today.

FYI- When signing up for UPS My Choice it can take 90 minutes or more for the service to activate.
[Asus  Eee Pad Transformer Prime] madpoet:
UPS left mine on the doorstep in the rain yesterday, but thankfully it was in a plastic shipping bag so it didn't get too wet. I placed my order on the Nov 27th, so it was exactly 1 month to get mine.
[Asus  Eee Pad Transformer Prime] yumms:
Can't believe this how BB is shipping these things....I'm not sure if this device will survive an East Coast trip. :banghead:
[Asus  Eee Pad Transformer Prime] UmbraeSoulsbane:
Actually there is nothing illegal about releasing a product early; however, that retailer should not expect to get products from that manufacturer in the future. They could be sued for breach of contract if there is one, but there is no actual laws broken from just shipping a product you have in inventory.

However, it is common for pre-orders to be shipped out to arrive on day one. This is why Best Buy did not allow you to select your shipping method and it was just free delivery. This way they can ship them all out on the same day without the logistics of calculating the different shipping schedules.
[Asus  Eee Pad Transformer Prime] infinitemethod:
So I paid for overnight shipping, a $29.99 option, for nothing?
[Asus  Eee Pad Transformer Prime] techjunkie9194:
When my IT Manager purchased mine from Best Buy he was able to choose 2nd day shipping.
[Asus  Eee Pad Transformer Prime] UmbraeSoulsbane:
Well when I bought mine there was no option for shipping other than Free Shipping. Maybe it was my order since I ordered early Dec. I just assumed everyone else was like-wise restricted.

However, it might mean you won't get it any sooner since they will not ship it to be received before the street date. I have gotten ripped off on next day air for pre-orders before, so its not unheard of.
[Asus  Eee Pad Transformer Prime] wynand32:
I think it's a question of when you're guaranteed to receive your order. When I ordered, the options were next day (12/18-12/19), 2nd day (12/18-12/20) or free standard (12/18-12/23). For those selecting free standard shipping, when you'll get it depends entirely on where you're located. I'm not sure if the 12/18-12/23 window still applies (it won't if they don't ship until the 18th or 19th), and I don't know where they're shipping from so I have no idea when I'll get mind (I chose free standard).

However, it's certainly conceivable that some people with free standard shipping will get theirs on or before those with 2nd day shipping, just because of where they're located. It's just like with UPS: if you're located close enough, you can get UPS shipments the next day even if you go Ground.
[Asus  Eee Pad Transformer Prime] swampass2:
This is sophomoric I know, but I was looking at the Best Buy support page on shipping options and got a chuckle out of the caption under the 2nd step for USPS Mail Innovations...
[Asus  Eee Pad Transformer Prime] arcticreaver:
i think best buy seems to be the only retailer that is not modifying the release date of prime. which suggests that they know exactly when it was suppose to be released unlike amazon or gamestop.

dec. 18th is a sunday. no one delivers on sundays. monday is the 19th. so assuming that you get yours on monday the 19th (next day air delivery), BB would have to have all the packages out on friday since it takes 1 business day to process next day shipments.

i do not know what shipping carrier BB is signed up but given that christmas this year is on a freakin' sunday, all carriers should be working from monday to friday. normal delivery takes about 3-5 business days. and if all the primes come out from 1 location or the same location, depending on where you live will justify the number of days for delivery.

it's another week before we should start seeing shipments. but if asus screw up the release date and really delay the shipment, then an outcry is justified. i'm not even worried about the prime since my pre-order from BB is still there and nothing has been changed since i ordered on 11/22.
[Asus  Eee Pad Transformer Prime] skinien:
hahahaha!

I think there's a step missing between 2 and 3.

"Nine months later you have a healthy product ready to ship."
[Asus  Eee Pad Transformer Prime] nukemanmd:
Oh no. If BB is using the USPS, I'll be luck to get mine by Presidents Day, even if it ships 12/19.

I am really enjoying the analysis of BB's shipping practices, and the likely shipping and delivery dates based on incomplete information. We could assemble a treatise on such subjects of the definitions of "release date", the consequences of shipping a product before the "release date", etc. I, for one, don't want to put much weight on the information of BB's website. I've been disappointed too many times when I've relied on a vendor's stated release date, only to see it pass without it shipping . Add to that the vagaries of the shipping contractors, and I'll get excited when (if) I get a tracking number and can start following my tablet. And, if it goes by USPS, its tracking numbers are worthless. So, I won't be able to get excited until I see the package on my stoop.
[Asus  Eee Pad Transformer Prime] xXxDieselxXx:
My experience with USPS Mail Innovations has been awfully slow.

I wish I could change my shipping method online. It doesn't give me that option.
[Asus  Eee Pad Transformer Prime] wynand32:
Yes, VERY interesting. I mean, the guy could be wrong, but that sounds like something pretty set in stone in the system.

My fingers are now painfully crossed that my shipment is heading out as well.
[Asus  Eee Pad Transformer Prime] techjunkie9194:
What is the status of your order on Best Buy's website? Does it say "In Process" or something new? Just curious how quickly the status will change when they ship.
[Asus  Eee Pad Transformer Prime] infinitemethod:
Still is saying "In Process" so I'm sure the guy was wrong. And I am not expecting a shipping confirmation email today haha. Wish I was!
[Asus  Eee Pad Transformer Prime] juvenile43:
yeah i wish you were too. Mine just said in process too like everyone elses. One thing i wanted to add though the guy i spoke to was waiting to hear back from his boss about how to change my shipping status and said really i wouldn't change it if i were you just because as of right now everything looked good. I mentioned about it taking the longer end of 3-5 days and making it before christmas and what about no shipping on sunday the "release" date and he said this time of year the shippers all work 7 days a week so my order would actually go out sunday if the 18th is when they received it so it wouldn't be a problem getting it midweek??? who knows?? i can't wait for the day i don't have to wonder about this damn tablet......... "best buy please release me from this mental prison" lol
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I have preorded a couple things from Best Buy and I have always gotten a shipping update email stating that my order was shipped and my status had always changed to shipped. So don't get your hopes up yet.
[Asus  Eee Pad Transformer Prime] infinitemethod:
Yeah, I'm not at all. The guy did say it was shipping via UPS and I know exactly when they come to my house. I don't really want it sitting outside longer than need be.
[Asus  Eee Pad Transformer Prime] droidx2.3.3:
On the gamestop thread I see they are reporting a delay till the 23rd. Will this affect best buy or is that just for gamestop. I hope just gamestop
[Asus  Eee Pad Transformer Prime] chaztech:
Same here

After getting **** on by AMAZON on 12/02 still in process:cool:
[Asus  Eee Pad Transformer Prime] new2q9c:
I'm worried, if Gamestop is getting delayed and they are the ones that sounded so sure before... I don't know... maybe BB is next. :(:eek:
[Asus  Eee Pad Transformer Prime] rockstatus90:
I tried signing up for that but it won't let me.

Can one upgrade to faster shipping using this?
[Asus  Eee Pad Transformer Prime] james33440:
Yeah I was giving the option to expedite the shipment. Chose not to though.
[Asus  Eee Pad Transformer Prime] rjscott2005:
Keep in mind that any changes made will add another day to your delivery. I found this out this morning :mad:
[Asus  Eee Pad Transformer Prime] NAiLs00:
So last night I called Best Buy in regards to my damaged prime. I wasn't happy with their answer of "Return your tablet now and we'll ship you a new one when we get more in," so I wrote Brian Dunn. I could not write him via my personal email without getting a reject email. I believe sending it via gmail worked, though I haven't received a response yet. Who else has sent him an email successfully?
[Asus  Eee Pad Transformer Prime] SHRED:
2 big dead pixel from start...very disapointing!
[Asus  Eee Pad Transformer Prime] wynand32:
I sent a few emails to his address, and got a response from someone on their customer service team. He was helpful generally, but it wasn't the CEO himself. :D
[Asus  Eee Pad Transformer Prime] NAiLs00:
I figured such. What big shot doesn't pay someone to do their work? LOL! You used brian.dunn@bestbuy.com, right?
[Asus  Eee Pad Transformer Prime] soccerdude288:
i just got my tracking number and i ordered friday at 4, this sucks
[Asus  Eee Pad Transformer Prime] original G:
just got my 32 GR ordered 11/24 today with my dock ordered 12/21 (dock from newegg). I wish i would have opted for at least 3 day instead of free. But when all is said and done it was well worth it!
[Asus  Eee Pad Transformer Prime] wynand32:
Yep, that's the email address. Note that I think answering customer complain emails would be incredibly inappropriate for a CEO of a multi-billion dollar company. If I were on the Best Buy board, I'd expect my CEO to be doing somewhat more strategic things. It's good enough that there's apparently a decent staff on hand to handle complaints like ours.
[Asus  Eee Pad Transformer Prime] NAiLs00:
Oh believe me, I agree. The only reason that I went his route is because several others have had luck with it. I was contemplating writing the Customer Service VP/AVP instead, but said what the heck! I just didn't understand why with my personal email I was getting rejects, but not with my gmail... :confused:
[Asus  Eee Pad Transformer Prime] Dnorwood:
Have mine in hand, very minor backlight bleed in the bottom corners, but gps is not working, running gps test as we speak to try and get it to download agps data to hopefully improve performance, if it doesn't improve I will be returning this. For 500 dollars, everything should work.
[Asus  Eee Pad Transformer Prime] liderbug:
Today is Christmas

Ordered 12/02

Colorado Springs, CO, United States 12/29/2011 7:10 A.M. Out For Delivery

The Dock should be on the same truck. :D
[Asus  Eee Pad Transformer Prime] cjbailey75:
I got my prime yesterday and wifi signal is weak compared to OG TP. My friend got the OG at bestbuy for 250 black friday and I got the Prime and opened them both at the same time. Brand new dual wifi router that I hooked up for her and she was up and surfing right away i was having wifi issues and just put it up til I got home. There was bleeding but went away after a few starts. This thing is slow as hell transfering data connected to the PC. Slower than any other device I have used idk why. GPS doesnt work either but I use my phone to tether for it so that doesnt matter to me. But it should be working and I may return it in the next few weeks what is BB return policy or should I just get the money and wait for something else.
[Asus  Eee Pad Transformer Prime] cdmove:
mine wont get here until wednesday of next year :(

but i'm not really happy with all the problems i'm reading in this thread. Wifi, GPS, light bleeding, dead pixels? come on ASUS, how are you going to compete with Apple with bull**** like this?! :mad:
[Asus  Eee Pad Transformer Prime] jordache16:
Good to hear that people are receiving their Grey orders from BB. I see that both BB and Office Depot now have the Grey one in stock. And it sounds like Amazon is shipping both the 32/64 models. Sounds like things are coming together.

Sucks for me though, I am still on backorder with the 32GB Champagne model with BestBuy...
[Asus  Eee Pad Transformer Prime] armyofbear136:
Same here man, mine shipped out the 27th :o won't be here till the 4th... was my only Christmas present and so basically Christmas was ruined. The keyboard attachment came yesterday.... it only made things worse :/

My SGSII HercuDom needs more w00t. It always needs more w00t!