[Asus  Eee Pad Transformer Prime] Jrockttu:
Gamestop is ridiculous. I've checked in with them every so often for the past couple of weeks just to see if I can find one in stock (I'm waiting on an Amazon preorder, but will take a retail unit if I can find one).

I went to my local Gamestop this morning and the guy told me they didn't have any and they wouldn't get any. He said my best bet was the mall stores. I asked him to check their inventory because other Gamestops were getting them in. He found one at a Gamestop down the street and tried calling them but they didn't answer. He told me that he can't tell if it's preordered or not, so I decided to go over and check.

I drove to the other store and the manager said they didn't have any in stock. When I mentioned the other location said they did have one, the manager told me this tale:

Someone came in looking for a TFP. Since this location isn't a "tablet store" they wouldn't get any, but the manager saw that he was able to preorder for the customer, so he did. After he preordered, he got several emails from GS Corporate telling him that he is not allowed to order TFP's for customers because he isn't a tablet store. When the unit came in, he called up his customer who declined the TFP because he had already found one somewhere else. Now the manager is waiting to ship the unit out to a GS tablet store.

I asked him if he could transfer it down the street to the location I came from and let me buy it from them. He said that's not possible because Corporate has to tell him where to ship it.

I learned two things from this... 1)Gamestop is so inefficient and stupid that they will not let me pay them money for a unit that they have sitting in their store because they'd rather let it sit there for over a week and pay to ship it somewhere else. 2) All of you people with several outstanding preorders with different retailers are screwing the rest of us that have been trying to get TFP's for the past month. Thanks for that.

I didn't have much time, but decided to fire out a complaint on their website on my lunch break:

I have been visiting Gamestop stores in the Frisco, TX area for the past few weeks in search of an Asus Transformer Prime. I'm fully aware of the inventory issues surrounding this product, so I knew it would be hard to come by. I found one (that had not been preordered or sold) this morning in a store in Plano, but the store manager was unable to sell it to me because he's not a "tablet store" and GameStop Corporate won't let him sell the unit. It's VERY obvious to me that GameStop does not want my business and I have no intention of EVER giving your company business if this is how you treat your customers.

I can say that my overall experience with GameStop has been very bad. Finding the item I've been looking for in a store this morning and being told I couldn't buy it because the store wasn't a "tablet store" is one of the worst retail practices I've been witness to. The manager couldn't even transfer the unit to the "tablet store" closer to my home for me to purchase because he hadn't been instructed to by Corporate.

As I mentioned, I understand the supply issues surrounding the Asus Transformer Prime. GameStop had one in stock that I should have been able to buy today. GameStop had an opportunity to make a positive impression on a customer that was looking to spend over $500 on a product. Instead, your company has proven that you don't care about your customers. With so much competition in the retail space, I'll be glad to find someone who does want my money.