[Asus  Eee Pad Transformer Prime] Swiftks:
Another pointless CS Rep. Conversation

Welp, I can only pray this clueless guy is right...

You are now connected to Pradeep from Amazon.com.

Me:Need to know if the ship date on this order is accurate or mearly a place holder. I know that Amazon canceled almost all "ASUS Transformer Prime TF201-C1-GR 10.1-Inch 32GB Tablet (Amethyst Gray)" tables, and have since taken down the page on all of these tablets. However, the 64 GB versions where not canceled. Asus, as well as other dealers, are stating that this item will be released on Dec. 19th. Do you have any info. on when my pre-order will ship, other than the already stated Jan. 9th? Thanks for your help.

Pradeep:Hello, my name is Pradeep. I'll be happy to look into your question.

Me:thanks... how are you doing tonight?

Pradeep:Great.

May I have your order number, please?

Me:***************

Pradeep:Thank you for providing your order number.

May I place the chat on hold for 2 minutes while I check on this please?

Me:Like I said, Amazon canceled most of the 32 GB versions of this tablet. Other dealers are claiming that their pre-orders are shipping out on the 19th.

Sure

Pradeep:Thank you.

As a security verification can you please provide the e-mail address associated with your account, the first and last name on your account, the billing address used on your account.

Me:******************************************************

Pradeep:Thank you for the information.

Me:Any info. on a manufacture delay? Or when Amazon will receive their shipment of these Tablets (specifically the 64 GB version)?

Pradeep:Please wait a little longer I'm still here working on your query.

Me:ok

Pradeep:Thank you so much for waiting.

Me:no problem

Pradeep:Unfortunately, we don't have any more stock of Tablets right now, and we're not sure when we'll be able to get more.

Our supply of some items is limited, and these products sell out quickly. I realize this is disappointing news, and I'm sorry we had to cancel your order.

Me:you never did have any of the stock... they havent been released yet

you didn't cancel my order

it was a pre-order

Pradeep:I'm sorry for the the error in information.

I checked and see that your order will be available from December 12.

Me:it will ship on Dec. 12?

Pradeep:Yes, once the item is available at December 12, it will be shipped on the same date of December 12.

Me:May I ask where you got this information from... Is it a note in the system for the product, inventory status, etc.?

Pradeep:You can view the available date on the product detail page.

Here's the link:http://www.amazon.com/dp/B0067PLOCA

Me:Can you please share that page.

thanks

yeah, that says the page I'm looking for no longer exists..

Looking for something?

We're sorry. The Web address you entered is not a functioning page on our site

Go to Amazon.com's Home Page

Pradeep:Please check on the product details.

Me:Product details??? The web page you just gave me, no longer exists... unless you are viewing it interanlly on Amazon's servers or something....

Pradeep:Let me check that for you.

Thank you so much for waiting.

Me:no problem

Pradeep:Please type this on the search column of the Amazon page :ASUS Transformer Prime TF201-C1-GR 10.1-Inch 64GB Tablet (Amethyst Gray) you will be directed to the product details.

Me:I'm sorry, but no you do not... Are you trying this?

Pradeep:No.

Me:Simple question... Are you able to view the product details page?

ok

well that why... the webpage for all versions of this tablet (which there are 4) have been taken down from Amazon's web site.

Shortly thereafter, many of the people who pre-ordered one of those models (and only one of the four) were notified that their order had been canceled without further explanation... I was not one of those people, as I had pre-ordered a different model.

Pradeep:http://www.amazon.com/dp/B0067PLOCA

This is the link for the item you have placed the order.

I asee tha

**I see that it's accessible.

Me:Really... so you can see it??? That's really weird, b/c I am not the only that can not veiw the page. Maybe, b/c the system your on in internal?

I'm just throwing out ideas here...

No one, outside of you as far as I can tell, can view the page... tell you what, can you take a screen shot and email it to me? :-)

pretty please

Pradeep:I'm sorry that I'm unable to send a screen sot of the product page. You can better use any other browser or you can try a little later.

Me:Regardless, what you see, says Dec. 12th?

Dude, it's not my browser, it's not my browser settings... Don't have to take my word for it...

http://xdaforums.com/showthread.php?t=1373202

There is no page... it doen't come up when I search for it at all... none of the 4 do.

I understand that the page was up and working when I pre-ordered, but once Amazon startes canceling orders, they took all the pages down.

Pradeep:I'm really sorry about that bit I confirm that your order has not been cancelled and it will be shipped soon.

Me:well this was fun.. pointless, but fun... thanks for attempting to help me... it's obviously beyond both our control. Thanks again.