yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] ctodd111:
TF Removed

Should we take it as a bad sign that some of the retailers (J&R and Adorama, specifically) do not even list the TF on their websites? I ordered from J&R on November 25. They haven't posted any change to my order status (backordered), but it does concern me that the item has been removed from their website. Has anyone received any updates on their order status from any retailer?
[Asus  Eee Pad Transformer Prime] spalding1028:
Amazon doesn't list it on their site either
[Asus  Eee Pad Transformer Prime] adiliyo:
well, they do still have a product page (last i checked) but it's been filtered out of any search results, so you need to know the link to see the page...
[Asus  Eee Pad Transformer Prime] akash1221:
I had the the 64GB gray one on order...I had standard shipping, kept saying we will notify you of a shipping date...I changed it to 2 day shipping and then it said shipping estimate Jan 23rd!!!! I contacted customer service and they said yes, it was back ordered until Jan 23rd...

I cancelled my order. Oh well...
[Asus  Eee Pad Transformer Prime] Smyc151:
They told me today that it'll be out on the 9th. The people don't know what they're talking about; they're just telling you what it says on the order status page and claiming it's fact. Don't believe it. They don't know; I don't even think Asus really knows at this point. :rolleyes:
[Asus  Eee Pad Transformer Prime] XL2001:
Just received today from Amazon.ca. Ordered 64GB Champagne in November.

"We recently learned that there is a delay in getting the item from our supplier due to a technical issue with the product and we're unable to deliver the item by the original delivery estimate because of this. We're sorry for any inconvenience caused by this delay.

Unfortunately we haven't received information about when the item will be available. We will send you an update as soon as we have more details. In the meantime, you can always check the status of your order by clicking the Your Account link at the top of most pages of our store or by following this link:"
[Asus  Eee Pad Transformer Prime] GizDrak:
See that is the message that Amazon should have sent in the first place!
[Asus  Eee Pad Transformer Prime] rsjyns:
IF they had said this day 1 I think that a lot of the rage they've caught would have dissipated
[Asus  Eee Pad Transformer Prime] ctodd111:
Ordered from where? Amazon?
[Asus  Eee Pad Transformer Prime] neonjcv:
At least Amazon CA is starting to inform their customer what's going on with their pre-orders, I guess we'll have to wait to see if Asus makes any statement about the issue (highly doubt it).

Anyone with info from Amazon US? The last email I received from them about my pre-order was my order confirmation on Nov 22nd, and it still shows a delivery estimate of Jan 9th, 2012.

I guess the product "Technical Issue" will affect everyone's pre-orders, but I guess only time will tell
[Asus  Eee Pad Transformer Prime] emcd4:
Interesting piece of info since I also pre-ordered the 64GB Champagne on November 22 and have not received that message from Amazon. In fact they are still showing delivery after Dec. 25.

I also pre-ordered 2 from best buy (32GB Gray and 32GB Champagne) and they are showing a release date of Dec. 18.

If ASUS is in fact having a technical issue, I would think that it would have been revealed on some forum or blog by now.
[Asus  Eee Pad Transformer Prime] akash1221:
Yes Amazon, in the US.
[Asus  Eee Pad Transformer Prime] opentoe:
I pre-ordered from Amazon on the 22nd. It was for the 64GB Champagne model. Order is still there, but it does say I will receive this order AFTER December 25th. And I thought the whole reason behind a pre-order was to get something early. I am like a little kid when it comes to this stuff. I get real mad, pissy, angry and whine like a little girl if I don't get something I want. Lately I've been better, learning to control it but this Asus ordering crap has me on edge. I stopped at two Gamestops going home the other day and both said I could pre-order from there and it will be available on the 19th. They also said they have seen products get delayed. I want the 64GB model anyway, and Gamestop only had the 32GB. I just refuse to order a Galaxy or iPad. I also won't buy the original Transformer. That will be a brick when I get my prime. I would be just wasting my money. So, how many of us here think about this a few times a day?? I DO! Even when I come home from work I still look at my front door to see if anything was delivered. You just never know.
[Asus  Eee Pad Transformer Prime] ctodd111:
Just saw this on Phandroid. Sent by retailer NCIX to customers. Maybe now I can stop obsessing about this for a while:

“Unfortunately, we just received word that the ASUS Transformer Prime has been delayed worldwide and will most likely not be available before Christmas. ASUS feels the WiFi range does not currently meet their standards and has delayed all shipments worldwide. At the moment there is no ETA and no information on available quantities on the first batch.”

Bummer.
[Asus  Eee Pad Transformer Prime] ModestMuse23:
ummm... I might know what you mean....
[Asus  Eee Pad Transformer Prime] spalding1028:
If the above is true, I'm going to be super psyched come monday :eek:
[Asus  Eee Pad Transformer Prime] Cordy:
@Swiftks, dude I didn't want to quote that whole chat log. But I gotta say that it was hilarious reading. Thanks for that small bit of entertainment
[Asus  Eee Pad Transformer Prime] opentoe:
I emailed Amazon also and the response I got back was almost identical the ones I have read here. Basically out of stock and we don't know when it will ship.

This just confirms Amazon's customer support is NOT in touch with what is really going on. They're basically in a third world country reading from a book on how to respond to consumers. They basically know as much as we do. I guess Amazon has to put some people up there for customer service and why not get the cheapest they could find.

Asus pretty much just screwed up. They're horrible at marketing and can't seem to do anything smoothly. That's one thing I like about Apple. When they released their ipad 2, you could actually walk into an Apple store and buy one. They made enough of them to go around and did it right the first time. Who knows, it could be a possibility I will be forced to buy a Samsung Galaxy if this Prime doesn't come out by mid January.
[Asus  Eee Pad Transformer Prime] adiliyo:
weren't there crazy shortages on the ipad2 when it was released as well?

i didn't really keep track of it as i wasn't interested in buying one, but i thought i remember reading about how hard they were to find all over the interwebs...
[Asus  Eee Pad Transformer Prime] spalding1028:
I figured I'd start a chat with amazon just for the hell of it, and they told me that accord to asus, it was still delayed. Pointed the rep to a tech blog with the statement and they said that they'd get it over to their supervisor (perhaps they won't have the updated info until tomorrow, when it hopefully ships)
[Asus  Eee Pad Transformer Prime] Angel7777:
Just an FYI I got word via phone that they would ship from amazon starting 12/12. I didn't want to say anything last week because I didn't want anyone getting fired...
[Asus  Eee Pad Transformer Prime] spalding1028:
well???? it's 12/12... where's my tablet? :p jk jk. hopefully I'll get the email while I'm at work, on the phone, while both of my supervisors are in the room, so I can jump up and down wildly, yelling into the customers ear.
[Asus  Eee Pad Transformer Prime] Angel7777:
FYI the transleeve is available to buy now too
[Asus  Eee Pad Transformer Prime] spalding1028:
link?

10char
[Asus  Eee Pad Transformer Prime] blaziner18:
2 hours till 12/12 here baby, im checking these forums every hour.. mostly because i have nothing better to do.
[Asus  Eee Pad Transformer Prime] SwissyChief:
This tablet has turned us into mindless zombies! The sooner it's in my hands, the sooner I can get back to my normal, non-OCD (or far LESS OCD) self.
[Asus  Eee Pad Transformer Prime] skeptikal:
I think you mean CDO.
[Asus  Eee Pad Transformer Prime] blaziner18:
nothing wrong with being excited about a new piece of tech
[Asus  Eee Pad Transformer Prime] spalding1028:
Collateralized debt obligation?
[Asus  Eee Pad Transformer Prime] skeeter123:
CDO. Subtle. Got it. ;-)

:thumbup:

Nicely BAMF'D
[Asus  Eee Pad Transformer Prime] Angel7777:
Sorry all I fell asleep but the transleeve is selling now just under a different name
[Asus  Eee Pad Transformer Prime] rosco64209:
Do you have a link?
[Asus  Eee Pad Transformer Prime] Angel7777:
I don't know how to do that but go to amazon and type in epad sleeve tf201 they show the grey and say not available but you can order... They have the green too but no pre order available for it and it's not showing under the search...I have it on my wish list though
[Asus  Eee Pad Transformer Prime] Angel7777:
I personally want the pink of green so I'm not latching on to the grey yet...there are some other websites selling it too just type in 90-XB2UOKSL00080 (code for pink) in google...change the last 2 digests to 60 or 70 or 90 for the other colors
[Asus  Eee Pad Transformer Prime] Angel7777:
Rosco

Any luck?
[Asus  Eee Pad Transformer Prime] Angel7777:
Ok you must be shopping or posting links lol
[Asus  Eee Pad Transformer Prime] colonel187:
Out of stock
[Asus  Eee Pad Transformer Prime] Angel7777:
If u f referring to the transleeve yes out of stock but u can pre order this is how it started with the prime too
[Asus  Eee Pad Transformer Prime] cotr:
Can someone post the link please?
[Asus  Eee Pad Transformer Prime] cotr:
Hopefull they wont cancel it for wifi problems
[Asus  Eee Pad Transformer Prime] Angel7777:
I'll try I'm not sure of how to do it

http://www.amazon.com/ASUS-Sleeve-C...TF8&coliid=I3HLEPMO3M9ILH&colid=10MKR52ZU2NOZ
[Asus  Eee Pad Transformer Prime] ModestMuse23:
Amazon put the Transformer back up on their website after being gone for the last week... Ship today??

http://www.amazon.com/gp/product/B0067PLOCA/ref=ox_ya_os_product

doubt it... :(
[Asus  Eee Pad Transformer Prime] rosco64209:
thought i would try... but i didnt know asus told amazon it was due to production delays
[Asus  Eee Pad Transformer Prime] louvass:
Prime Case

I think this is a much better case then a plastic folding cover that cost $40. Take a look at rooCASE Dual-View Multi Angle on Amazon. For $24 it's much nicer.
[Asus  Eee Pad Transformer Prime] wynand32:
No way, man. That ASUS case is freaking ORIGAMI. You can't get much cooler than that. Well worth the $40.

:D
[Asus  Eee Pad Transformer Prime] Swiftks:
More of the same...

make of it what you will...

You are now connected to Ganesh from Amazon.com.

Me:I am contacting about my order #: **********. Do you have a possible ship and or release date? This is a pre-order item and has not yet, to my knowledge, been released to the public. Other retailers are claiming a release date of Dec. 19th. I was told this weekend by a Amazon CS Rep. that the release date for my order would be today, Dec. 12th; as the item has not shipped today, I assume this was incorrect information. Many pre-orders of one of the other models of this item (of which there are 4 models) was canceled by Amazon. I understand my order was not canceled, and also has a tentative shipping date of Jan. 9th, 2012, however I do not know if this date is merely a place holder or is the actual shipping date; b/c as I said other retailers claim to be releasing pre-orders on the 19th of this month. Any additional info. you can provide me with this order is greatly appreciated. Thank You.

Ganesh:Hello, my name is Ganesh.

Me:hello, how are you doing today?

Ganesh:Could you please help me with the order number?

Me:***********

Ganesh:I am doing Good. Thanks for asking. How are you?

Me:Doing alright

Ganesh:Please stay online while I check this for you.

Me:ok

Ganesh:Thank you for staying online. I appreciate your patience.

Me:no problem

Ganesh:I have checked the order and see that you have placed the order with One day shipping but nort with release date delivery.

As per the supply estimate we have got from our suppliers, we gave the estimated delivery date to the order.

Me:? release date delivery?? So when will it actually become available from Amazon?

I should recieve it, as soon as it becomes availble to Amazon, correct? Thus the purpose of the pre-order.

Ganesh:yes.

It is subjected to change as per the supply we get from our suppliers.

The wait period is the maximum time for us to ship your order and the carrier to deliver your package but it will be delivered to you any time within the time frame that I mentioned above.

I hope this resolves your concern.

Is there anything else I can do for you today?

Me:ok... so as of now, Amazon is not scheduled to receive any of the product any earlier than Jan. 9th? or is this date subject to change if supply becomes available earlier?

?

Ganesh:Yes, as long as we get the update from our suppliers, we have given you the estimated delivery date of this orde.

**order.

It may subjected to change if we get any update about this item.

I hope this helps!

Is there anything else I can do for you today?

Me:ok, thank you that is all
[Asus  Eee Pad Transformer Prime] BarryH_GEG:
Ahh, offshore contact centers. Gotta love them. At least this guy didn't say his name was "Steve."
[Asus  Eee Pad Transformer Prime] skeptikal:
Oh yeah, sorry. CDO is OCD in alphabetical order. I think only one guy got it...or cared to get it anyway. ;)
[Asus  Eee Pad Transformer Prime] skeeter123:
Guilty. As in real OCDers would have to have the letters in alphabetical order. Dang. Talk about OT. Well, I at least it's something to do while we wait. Ooops. Gotta bouce. Need to sort my sock drawer... Alphabetically...
[Asus  Eee Pad Transformer Prime] skeptikal:
Yeah, thanks Skeeter. lol
[Asus  Eee Pad Transformer Prime] spalding1028:
Ah, I get it I've been super tired the past few days and things just fly right over my head.
[Asus  Eee Pad Transformer Prime] opentoe:
I got this from Engadget, who said they were contacted by Asus. What to believe, huh?

ASUS delays Transformer Prime's release until WiFi fix is found (update: Prime to be released the week of 12/19)

By Billy Steele posted Dec 12th 2011 at 4:21PM

If you were hoping to get you hands on a Transformer Prime this month, prepare to be disappointed. After hearing rumors of the ASUS slate's delay due to Wifi issues, we've now received confirmation from ASUS Canada via one of our tipsters. The company says that "the WiFi range on the TF201 did not meet our quality standards" and that it will not release the product until the wireless is up to snuff. In order to combat the issue, ASUS "will be implementing a new solution," though it declined to elaborate on what the solution would be. Naturally, no timetable for the Transformer Prime's release was provided either. So, if you jumped on the pre-order, let us know if you've heard the same song and dance from ASUS in the comments below.

[Thanks, George]

Update: We heard back from ASUS US and were told the Prime is still scheduled for release the week of 12 / 19.
[Asus  Eee Pad Transformer Prime] smachine:
Hope all the preorders do ship. I just preordered mine from a different online vendor and even saved a good chunk of cash. $450 + $10 gc shipped free and no tax. cant really beat that for an unrealesed product with $500 msrp!
[Asus  Eee Pad Transformer Prime] skeptikal:
What vendor would that be?
[Asus  Eee Pad Transformer Prime] blaziner18:
so it seems that it wasn't shipped on the 12th like everyone was claiming.

that sucks
[Asus  Eee Pad Transformer Prime] omgjoz:
Where can we still preorder from? The Gamestops in Austin, TX don't have any and aren't expecting to get any, which is contrary to what they told me after Amazon canceled my preorder.
[Asus  Eee Pad Transformer Prime] Angel7777:
I was told by an amazon rep that mine would ship on 12/12 and it still says not shipped yet, if they have a lot to ship it could hold up processing and delay system updates but if I don't hear something today I will contact the rep. I will let u know what I hear.
[Asus  Eee Pad Transformer Prime] kristovaher:
Your order should be in 'shipping soon' status by now, amazon goes 'shipping soon' whenever order has been put to queue for dispatch. It is very unlikely that Amazon is already shipping.
[Asus  Eee Pad Transformer Prime] Angel7777:
I was told by a rep that asus said that online orders could start shipping on 12/12 so I feel I've been lied to.
[Asus  Eee Pad Transformer Prime] Angel7777:
And no it doesn't say shipping soon
[Asus  Eee Pad Transformer Prime] blaziner18:
Do canadians get the tablet by the 19th as well? Could my preorder be shipped by the 12th as well? (well the 13th now)
[Asus  Eee Pad Transformer Prime] CyberChulo:
This is not looking good. I ordered the 64gb champaign version on 11/22 at 3am

You are now connected to Randall from Amazon.com.

Me:Hi, do you know when you will be able to get this delivered?

Randall:Hello Stephen, my name is Randall. How are you doing today? I'll be happy to help find out when is that going to be delivered, let take a look into that for you.

Me:Thank you.

Randall:you are welcome Stephen.

thank you for holding Stephen, unfortunately I do not know when this is going to be delivered because we are still waiting for the manufacturer to release the item, I know this was going to be on January so hopefully it will be next month.

Me:Ok. Thank you for your time.
[Asus  Eee Pad Transformer Prime] Shocky0:
I ordered the 64gb grey version of 11/18 and still no status update on amazon.

No point in talking to reps, they don't know anything. I figure I'll know on Monday whether or not they shipped.
[Asus  Eee Pad Transformer Prime] Rumbleweed:
Not sure why everyone is so surprised and angry. Go back to the posts on the current TF101 around the time of its release and you will see the same exact games and complaints. Do you really expect any of the players to change how they work? After these start shipping people will be cancelling their multiple backup orders and things will loosen up quickly, but until then there will be lots of whining and frustration. :cool:
[Asus  Eee Pad Transformer Prime] s0ysauce45:
FYI, the Champagne 64GB version is back up for Preorder on Amazon.
[Asus  Eee Pad Transformer Prime] ModestMuse23:
QFT

My page hasn't changed from this since I ordered it.
[Asus  Eee Pad Transformer Prime] jyan_osu:
They must be in REAL short supply because I pre-ordered on November 18th and I just got the cancellation email

-------

I am a Prime member and ordered the 32gb gray
[Asus  Eee Pad Transformer Prime] spalding1028:
I'm wondering if it's just the 32gb model. I've got the 64 on preorder and haven't heard anything. Are the ones getting cancelled just the 32? Or does someone out there with a 64 have an order that got cancelled on them? I'm guessing since the 32 is the more affordable of the 2, that it'd be a lot more popular.
[Asus  Eee Pad Transformer Prime] adiliyo:
i also got my 11/22 order cancelled, $499 one day shipping, gray.
[Asus  Eee Pad Transformer Prime] TalynOne:
Pre-ordered 64GB Amethyst Gray on the 22nd, thankfully it's still in the system, keeping fingers crossed.
[Asus  Eee Pad Transformer Prime] GCurry:
Bleeding Edge?

Looks like Asus re-discovered the difference between leading edge and bleeding edge..
[Asus  Eee Pad Transformer Prime] biggem001:
people with canceled purchases, do you have amazon prime?
[Asus  Eee Pad Transformer Prime] pceasar:
Add another sucker to the cancelled list. COME ON AMAZON, now I gotta pay tax and find a new place in line!!!!!

Yea I have amazon prime
[Asus  Eee Pad Transformer Prime] richB7:
Placed my order at 4:30 AM on the 22nd. This was before the page was even officially open and they cancelled my order. I've since cancelled my long time Amazon account. You can't close it online, you have to call and they send you and email to tell them why. I did just that. Bye bye Amazon, no more business with me.

---------- Post added at 01:09 PM ---------- Previous post was at 01:08 PM ----------

I have Prime and I had one day shipping too.
[Asus  Eee Pad Transformer Prime] Beknatok:
As I just said in another thread:

You're blaming the messenger for something that isn't directly their fault.
[Asus  Eee Pad Transformer Prime] Bimboy:
Mutha Frickers. They canceled my Prime, but kept my dock.
[Asus  Eee Pad Transformer Prime] emil10001:
I just got off the phone with Amazon, apparently their distributor, presumably Asus, shipped a portion of the Amazon pre-orders, and then cancelled the rest of the Amazon order. Further, there is no information on when Amazon might get more units available, they said that it wasn't likely within the next several weeks. Amazon apparently is not able to add pre-orders for devices that they can't back up with an existing order, so there was no way to recover my order. I'm not quite sure what to do here, since I need to figure out within a week or so whether to sell my TF101. I'm not sure if the new device is worth this much trouble, or if I even want to fork over a bunch of money to Asus, who blatantly lied when they said that "those who preordered before today will be getting their ASUS Eee Pad Transformer Prime before the 19th".
[Asus  Eee Pad Transformer Prime] cotr:
thank you! thats the kind of response I wanted when i started the satirical ASUS PRIME SUCKS thread.

Whatever... Im happy with their prices, Prime, Kindle, and Zappos. ill wait.

NOT VERY HAPPILY THOUGH
[Asus  Eee Pad Transformer Prime] adiliyo:
i have prime and had 1 day shipping on it.

this is the first time amazon has failed me, and while it's perplexing, i still think they are an excellent site with generally great customer service, so i'll still buy other things from them, but i'm really curious as to how this got so poorly handled by essentially the largest online retailer in the US.
[Asus  Eee Pad Transformer Prime] cotr:
Looks like Asus redirected part of the Amazon shipment to another retailer.
[Asus  Eee Pad Transformer Prime] adiliyo:
hopefully they went to where i preordered it from after my cancellation at amazon... :P

it's odd that asus would snub such a large retailer in favor of other smaller ones.
[Asus  Eee Pad Transformer Prime] richB7:
When people placed orders as early as the 18th are cancelled then I absolutely believe this is a blunder of significant proportions. If they anticipated getting 10000 and are only shipping 10 then that shows a complete lack of planning. Wonder if Amazon considers the Prime as competition. Cancelled Amazon account and put order in with Adorama. Yes I blame Amazon because it is their fault for not planning better.
[Asus  Eee Pad Transformer Prime] Popsiclestand:
I already sold my original Transformer after placing my Amazon pre-order only to have it cancelled with little warning and no explanation. On a long flight Christmas eve to Japan expecting to have to that to occupy my long time.

Quickly placed an order with Adorama. Hope it comes through. If not may be purchasing the galaxy tab for my trip and return to best buy when I come back. Lame lame Amazon for no communication. Shame Asus for over promising themselves and no communication.
[Asus  Eee Pad Transformer Prime] BongoBong:
Random thought. Maybe they found a batch that had bad wifi (like the anandtech and cnet reviewers got) so less units available?
[Asus  Eee Pad Transformer Prime] cotr:
why cancel though... these orders didnt have shipment dates.
[Asus  Eee Pad Transformer Prime] gonzale20:
Did the order page say preorder because it now says out of stock now but you can still order.:confused:
[Asus  Eee Pad Transformer Prime] s0ysauce45:
No it didn't, my bad, meant to say its just back up and you can actually order it, rather than sign up to be notified when its available.
[Asus  Eee Pad Transformer Prime] zenpir8:
I ordered the 64Gb gray on 11/22. Still saying that I will get an email when set to deliver.:)
[Asus  Eee Pad Transformer Prime] effingnewguy:
Same here. When you click on the actual order number, does it say "The following items will arrive after December 25, 2011."?

My order has said that for about 2 weeks now.