yashsingh1/xdaforums huggingface dataset:
[Desire HD General] mschipperheyn:
Contact app not syncing Facebook images

One of the most annoying issues I have since the update (2.3.5/Sense 3.0/3.12.405.1) is that all of my contacts with Facebook links are not showing their profile images anymore. Tried resyncing Facebook and many of the obvious things but nothing seems to work.
[Desire HD General] eddymak:
Eventually got update in Hong Kong.

When I was explore the sense, I don't know if I did press any shortcut, the phone suddenly play a song in my phone for unknown reason. While I was trying to figure out what's happening, it just stopped to play...
[Desire HD General] GregSnow:
hi all,

first post although I've been visiting the site for a while now

I've tried to search the site for an answer and i cant find one, or as a noob am looking in the wrong places, I've downloaded the above link and run this .exe file followed all the instructions and all i get is an error message telling me: -

Error [313]: customer id error

please get the correct ROM

my phone is with orange uk and not rooted,

android 2.3.3

htc sense 2.1

am i doing anything wrong?

cheers,
[Desire HD General] phwhx:
Just got the OTA upgrade @ Hong Kong

Hi All,

FYI, I just got the OTA @ Hong Kong for a unbrand stock rom DHD. Everything looks good
[Desire HD General] abhishekagrawal:
Ok,So I guess now just India and Orange UK are left to recieve the update.

Its frustating to wait for the update!

Edit- Okay Softbank Japan too.
[Desire HD General] Svers:
Not really. Still no update for SoftBank in Japan.
[Desire HD General] Sandy-Sun:
Your CID doesnt match this version of software. Your device couldnt pass the check. Wait for your type of FW or change CID for current ver.
[Desire HD General] cosgeo:
upgrade

Hi,

Yesterday I have rooted my DHD using the ace hack kit.I was using android 2.3.5 sense version 3.0. After rooting it was downgrade to android 2.3.3 sense version 2.1.Now if i check for updates it finds the update 2.3.5 and sense 3.0 but it won't install.Is this normal?if I want 2.3.5 and sense 3.0 the only way is to flash a custom rom?

Thank you!
[Desire HD General] abhishekagrawal:
Yes since you are rooted you cannot install the OTA. Download the RUU with 2.3.5 and Sense 3.0 from Development section or link posted here earlier and install that.
[Desire HD General] cosgeo:
Thank you very much for the fast reply!
[Desire HD General] mechano:
same here, what is this really about?

Eren B.
[Desire HD General] anujshrivastava:
Still no 2.3.5 update on my DHD in Mumbai, India. I had discussion with HTC customer care and as per them there is no update scheduled for DHD in India while its facebook page showing update date as 15th Jan 2012 for Indian DHD users... Its strange. Seems HTC team is not in internal sync.
[Desire HD General] kanav bhasin:
the indian updates take about month and a half or two atleast after the european rollouts. Should be here within the next 7-8 days
[Desire HD General] heynomi4u:
Telus in Canada hasn't pushed the update either. I am surprised no one has mentioned that already.
[Desire HD General] fugounashi:
No update in Japan either...
[Desire HD General] ggreen:
Bug exchange

Since my phone was updated to 2.3.5/3.0 push using the HTC email client syncing to an Exchange server (2010) is not work properly.

Push email is received to the device without problem and email read and deleted on device is properly reflected on the Exchange server.

However, email directly modified/deleted on the Exchange server is not always deleted from the device (the problem is intermittent), even after forcing a manual sync.

All aspects of push email worked properly before the 2.3.5/3.0 update.

Setting ""download mails past" is not working too. I have set sync 3day past but there stay all mails from first account setting.

any fix?
[Desire HD General] GregSnow:
thanks for the quick reply, that makes sense now i've seen it written down.
[Desire HD General] mechano:
I have deleted and re signed in to "facebook for htc sense" account and the problem is fixed.

Eren B.
[Desire HD General] alappancholi:
Here's one comment from the Facebook page of HTC India ..

Akhilesh Raju

Hey guyz i mailed to HTC India here is what they had to say Thank you for contacting HTC Customer Support Center.

We are dedicated in providing you the best quality service and answering your question and concern.

I understand that you are waiting for Android 2.3.5 upgrade and even HTC Sense 3.0 UI upgrade.

This is to inform you that HTC has already kept these updates over the air and they can be accessed via your phone. You can try to check for updates by going to Menu → Settings → About Phone → Software updates.

If you are unable to find updates by following the above mentioned steps, you can try and perform a soft reset on the phone by removing the SIM card, SD card and the battery. After 15-20 seconds re-insert everything and then check if we are able to get the updates or not. Even after performing soft reset, if issue still persists, then, we need to perform hard reset on your device.

To perform Hard Reset, we need to perform following steps:

1. Backup the data from the device and verify the same.

2. Make sure that battery is at least charged up to 35%.

3. We need to tap Menu.

4. Then, we need to tap Settings.

5. In settings, we need to tap SD & Phone Storage

6. Then, we need to tap Factory Data Reset.

7. Then we need to tap Reset Phone.

This will reset your phone to factory settings and then you just need to follow on screen instructions

Please note that whenever you try to perform a software upgrade on your device, make sure that you have at least 512MB of free space on your SD card; Battery is charged up to at least 35% and you back up all the data & verify that the data has been backed up.

Additionally, HTC has kept these updates over the air till 20th January 2012 and if you are unable to get any updates till that date, we request you to kindly visit any of our service centers to get the manual update after 20th January.

To locate a service center near your area, kindly visit http://www.htc.com/in/help/service-center

If you have any further question or comments, please feel free to e-mail or call us at our contact center: 1800-103-3566. Mon-Sat 9:30 am to 5:30 pm.

3 hours ago · Like · 1

Akhilesh Raju:

here's the sad part i tried watever tat guy tld me (xcept for goin to the service center) it din work out :( ... even the hard reset din work ....
[Desire HD General] abhishekagrawal:
Hi, I also called and asked them the same. The guy on phone was so dumb that I felt like kicking and punching him and hung up. He was reading from some paper about how to check the update, when I told i know that. He started telling me to get the update I need to have wifi or 3g on on my phone. When I told him I know that of course, he said yes then I will receive. Did not have patience so hung up.

On emailing them, they sent me the exact same reply as they did to Akhilesh. About how to check, soft reset and hard reset and that it's till 20th. My email was also answered by Ashraf.

Hope we get it by the end of this week.

EDIT-

So I did get the reply within minutes and here it is-
[Desire HD General] kanav bhasin:
Lol bhai isne toh tera katta kar diya.. Thand rakh, aa jayega update. Even my senstion got some very important updates very very late. Im certain that the desire hd should get it very soon.
[Desire HD General] Y2KoaS:
Phone from HK and no update yet. From experience, usually one of the last markets to release 3 - 6 months from first.
[Desire HD General] rhtizzy:
Anyone else experiencing issues with their soundset? My personal notifications have since the update and out of the blue started resetting to default for some reason.

Could be 3rd party software in combination with the new firmware though, I use EasyProfiles to auto-switch scenes depending on time of day and charging state. Anyone using Easyprofiles who doesn't have their personal sounds sometimes resetting to default (for no apparent reason)?
[Desire HD General] yash2394:
I own a unlocked german T mobile desire HD. Haven't recieved an update yet.

Stay in India.

Will my update release according to the Indian release or the the German release? o.O
[Desire HD General] priyesh07:
Finally reply from HTC-India on facebook fan page

HTC India:-

"Good morning folks! We know you've all been waiting for the updates and sincere apologies for having kept you waiting. The updates for HTC Incredible S were live since January 3' 2012 but as most of you stated that you hadn't received it, we had our R&D team working on it again. We have been able to single out the issue and we are happy to announce that the updates for HTC Incredible S will be live from today evening. As far as the HTC Desire HD is concerned, the updates for it were also live but encountered the same issue as Incredible S. We're also working on them to ensure that they go live by the next week. Please rest assured as we give it our best to ensure that our customers don't encounter any inconvenience. Thanks a lot for being a part of the HTC family and supporting us."

Yesterday at 11:15am
[Desire HD General] abhishekagrawal:
it will be according to the german release assuming you are running the stock ROM and there is no root. else the OTA will not install and fail.

yes i read their reply yesterday. Inc S users got it. Hope they stick to their words and we get it next week too.
[Desire HD General] amnd79:
still no update - Desire HD in Pakistan

hi, i haven't received any update as yet. tried contacting HTC but haven't got a reply yet! getting really annoyed now with this level of service from HTC...
[Desire HD General] TelusHTCHero:
Really hoping this comes out soon. CM7 is nice but I'd rather have Sense included. Really hoping this doesn't end up similar to the Eclair update for my HTC Hero...
[Desire HD General] chr1st1:
failed to upgrade

Hey. I'm using a German T-mobile DHD in Romania - android 2.3.3 - htc sense 2.1. Still no update.

I tried tu update manually - settings - about phone - software updates - check now - and then it just sais that there are no updates. will i ever get the update ??

How can i update to android 2.3.5 and sense 3.0 without goldcard or custom roms ? Sense 2.1 is starting to get really boring...

Thanks
[Desire HD General] TelusHTCHero:
Wow, talk about timing. The release for it came out tonight. Build 3.13.661.4; now I'm just waiting for the RUU for it.
[Desire HD General] heynomi4u:
Yup! Just came out today for Telus in Canada. Got it updated. Since I don't have any ROM installed on mine.
[Desire HD General] mr_makulit:
I have an issue about the downloaded wallpaper on HTC hub after upgrading to stock Sense 3.0.. Whenever i reboot my DHD, all downloaded wallpapers are all missing and deleted. Tried doing a factory reset but the isuee still remains.. Has anyone encountered the same issue? Any solution so far? Thanks in advance
[Desire HD General] shaboobla:
Hey did it come with a new radio as well? Can you post a screenshot of your about phone section please?

Thanks in advance!
[Desire HD General] Rockjock007:
I was able to get the update but it gives me a triangle and a wee little android on the screen I would like to update so any ideas? here is the info I have from the phone what need I do?

Telus unlocked htc desire hd

Android Version

2.3.3

HTC Sense Version

2.1

Baseband Version

12.56.60.25u_2610.04.03_M

Kernel Version

2.6.35.10-gd2564fb

htc kernal@and18-2 #1

buildnumber 2.43.661.1 cl70542 release-keys

software number

2.43661.1

any clues gents?
[Desire HD General] andalism:
Did you root your phone?

You can't update if your phone is already rooted.

Sent from my MIUI-ED Desire HD
[Desire HD General] Rockjock007:
Yes handset is rooted. So the answer would be to unroot?
[Desire HD General] Soundy106:
There must be something within this folder that's causing the problem - I'd think it would be fixable without nuking everything... or it should be possible to backup the data and then copy it back.
[Desire HD General] andalism:
My answer would be to just flash a custom ROM. If you want sense 3 . Do a full wipe and flash Android revolution HD or something like that. But backup your data first.

I think you can unroot by installing an RUU or something,but I'm not too sure. this option doesn't sound exactly wise though

Sent from my MIUI-ED Desire HD
[Desire HD General] Rockjock007:
I was hopeful it would be easy I was told I do not lose my data with the OTA upgrade.. I will just wait then
[Desire HD General] atomantmk:
I have German T-Mobile DHD with 2.3.3 Sense 2.1 and now thanks to XDA i have 2.3.5 with Sense 3.0

Probably will be not update for our phones, why to wait, be a member of xda community.
[Desire HD General] Mistral150:
Just got the OTA update... This thing is eating my battery...:mad: (Canada Telus)
[Desire HD General] olyloh6696:
On first install,it will drain your battery faster. Give it a couple of days till yyour battery calibrates

-------------------------------

Sent from my HTC Desire S
[Desire HD General] TelusHTCHero:
Same radio as the 3.12.405.1 update, but it has a U before the first underscore (12.65.60.29U_26.14.04.28_M); not sure if that means anything
[Desire HD General] shaboobla:
Thanks for responding :) I hope someone gets a ruu out for the telus update
[Desire HD General] fremce:
+1, that's strange !! :)
[Desire HD General] mnshzz:
Still no updates for users in India I guess, I am in NCR and have not seen any updates.

We are into the middle of the week now!
[Desire HD General] neutron1985:
HTC India has issues and they are not up to the mark as support persons working in other country users. They need to work together to find the problem like they did for Incredible S and solve the issue for DHD.

For heaven sake give DHD update for India.
[Desire HD General] abhishekagrawal:
HTC India has said on their Facebook page that updates would be live before Sunday this week. Hope its true.
[Desire HD General] mnshzz:
The latest news on their Facebook Page says that the OTA update is live for DHD, went live today.

Yet to get it.
[Desire HD General] knp3385:
Anyone know when HTC will actually release a sense 3.5 official for DHD?
[Desire HD General] abhishekagrawal:
I really doubt that day will ever come.
[Desire HD General] neutron1985:
HTC has stated that there are some technical issues :eek: with the update and they will be sorted out soon, so if you are not getting the update be patient.

HTC India sucks big time :mad:
[Desire HD General] domnic619:
root n flash the 2.3.5 rom :P
[Desire HD General] AJMB:
Hi, does anyone have the file for the update "UK" DHD??
[Desire HD General] motherninja:
This "coming soon" official update for DHD still carrying Sense 3.0..? What's the difference in terms of usability and interface with the latest version of Android Revolution HD ROM? I think those who waiting for this official update are only users with un-rooted DHD.
[Desire HD General] neutron1985:
DHD update is available in India 2.3.5 sense 3.0. Guys download it.
[Desire HD General] abhishekagrawal:
yes. finally available in India.
[Desire HD General] mnshzz:
Yes it is, I just updated my device.
[Desire HD General] anshu_46:
Not showing on my handset
[Desire HD General] xsasinator:
Update is available for me, in NZ with an Indian imported phone.

However having issues with downloading, I get the following message;

‎"The downloaded system software update is corrupted. Do you want to download it again?"

I have tried wiping the phone & SD card but no luck still get the same message.

Anyone got any thoughts?

Have also emailed HTC but not expecting much from them.
[Desire HD General] neutron1985:
Did you tried to reset your phone to factory default including sdcard erase. I guess it might resolve the issue.

Just reset your phone to factory default setting and check for update with Wifi to download the 230MB+ file.
[Desire HD General] xsasinator:
Have tried a factory reset through the menu, and then one through the boot menu?

(holding volume down and tapping power when phone is off) but each time get the same error message. - think it could have something to do with the phone being in New Zealand?

May just have to root it
[Desire HD General] xsasinator:
Well i gave up on the update, downloaded the ace hack, read the manual, read the tutorials, did my research on Roms and was going to use android revolution so downloaded that, had a busy evening so left it all and was going to do this morning.

Went to bed and for some reason decided to give it another go on the update, and it started to download :) so now my phone is at 2.3.5 & sense 3.0 :)

Took long enough though :-p
[Desire HD General] Pop Tarantula:
Glad you got it but if you read a little more you'll find out all the reasons to continue with adding CFW over stock. it's not just about 'overclocking' etc.. The benefits outweigh the bloat :)

For me, Orange UK are that uselessly slow I wouldn't be surprised if Sense 5.0 were out before they released this OTA. I'll stick with CFWs & a liberated DHD.

'swyped' ddiymdrech gan fy Desire HD ddefnyddio Tapatalk
[Desire HD General] hef256:
android 2.3.5 for htc incredible s

Hi guys! I still don't have upgrade for my incredible s. i live in israel, but region of my htc is India. HTC india said to me that there must be update for my device and they don't know why i still don't receive it. my device is not rooted. So! if there anybody know how to help- please!
[Desire HD General] amnd79:
just wait... i did the same for more than 2 months and after so many unsatisfactory replies from HTC and virgin mobile, yesterday i got the update (i have virgin mobile bought DHD but living in Pakistan)
[Desire HD General] RolandCruise:
Just updated in Italy!

It seems very good! ;)
[Desire HD General] Cyberbeer:
Can now be downloaded in Denmark. Yah :P
[Desire HD General] feenix45:
awesome :D

even though i just rooted with Revolution HD which has all these features will be gr8 to have official updates in case we unroot ^^
[Desire HD General] sergiu_07_07:
whats new in this update beside sense 3.0 ?
[Desire HD General] dalanik:
Just downloaded, and the phone rebooted and now I have for 15 minutes a triangle with exclamation mark and android robot on screen... doesn't react to anything. I'm thinking that it failed.. what exactly should the OTA do? Can this be an error because I was rooted with AAHK? Damn....
[Desire HD General] mqazimi:
Rooted but still stock ROM

Does anyone knows if the rooted deviced but still using the stock ROM that was installed form factory will be able to receive the update for 3.0?

I rooted my DHD with AAHK tool, but still my ROM is;

Android version 2.3.3

HTC Sense version 2.1,

Baseband version: 12.56.60.25U_26.10.04.03_M

Kernel version: 2.6.35.10-gd2564fbhtc-kernel@and18-2 #1

Build number : 2.50.405.2 CL87995 release-keys

ACE PVT SHIP S-OFF RL

HBOOT- 0.85.0024

MICROP-0438

RADIO -26.10.04.03_M

eMMC-boot

Do you guys think hat we may receive updates but when we install the update it will unroot our phones?

Or it maybe risky as update may fail and brick our phones?

Or maybe we have to unroot then receive updates?

any idea?

thanks,
[Desire HD General] whiperhack:
Try to flash the RUU

Sometimes is because of some signatures. Try to flash the RUU directly http://www.filefactory.com/file/cf9...60.29_26.14.04.28_M_release_225512_signed.exe

The root user will be lost for sure.
[Desire HD General] dalanik:
I waited some more and deceded to pull out the battery. It is now booting as normal... my boot-image appeared... waiting... :) yes, booted old sense, everything OK. But still interesting why it failed.... any ideas how to go about this update?
[Desire HD General] whiperhack:
Check this out

POWER + VOLUME UP see what is saying.
[Desire HD General] mqazimi:
and how do you installl this? the file is with ext ...exe?
[Desire HD General] dalanik:
You just connect it to the PC and run the exe....
[Desire HD General] mqazimi:
Did it work you you DHD? You mentioned earlier you had problem wih update.

Is it the same as official one?

R,
[Desire HD General] dalanik:
I'm just downloading it. I would also like to know the "origin" of this update... :)
[Desire HD General] silence2000:
the update it's also available in Romania for DHD unlocked/unbranded

the update it's also available in Romania for DHD unlocked/unbranded
[Desire HD General] Juusuhako:
Just out of curiosity... im currently running RCMix3d with sense 3.5 which is all good - although, should I want to try the stock 3.0 that is rolling out, do I then first have to roll back to my backup stock rom, or can I apply this update while running my custom rom?
[Desire HD General] smudgelab:
I'm on a UK, unbranded, UN rooted, unlocked, completely stock DHD. I'm currently downloading from the link at the top of the page and intend to update this way. Is the RUU linked to ok for my phone? Thanks for your advice and heads up. I hate waiting and hope it's the right one :)
[Desire HD General] whiperhack:
Rooted Stock

Rooted stock is Up thanks to nitr00: http://xdaforums.com/showthread.php?t=1382235
[Desire HD General] kanav bhasin:
Dude it'll take around a month to reach India :p
[Desire HD General] mqazimi:
And we flash it in recovery mode right? then we flash radio img, isn't it?

Do we need superwipe or anything ese?

especially running 2.3 stock room/rooted with AAHK tool.

Thanks,

got the answer http://xdaforums.com/showthread.php?p=20104917#post20104917
[Desire HD General] mjehan:
If I am on a rooted branded (Tmobil DE) phone then will i get the update ?
[Desire HD General] abhishekagrawal:
Yes I guess so, last time with Gingerbread too India got it 2-3 weeks after others. Still glad to know people in Europe and elsewhere are receiving it and hence our updates won't be so far behind too.
[Desire HD General] pcusim:
Italy: downloaded and installed. Excellent!
[Desire HD General] ljubisat100:
Just got mine update in Serbia. So far, so good
[Desire HD General] djtail:
changelog?
[Desire HD General] Zite747:
Hello everyone!

I'm from Romania, and If I'm searching with my DHD for an update, it say's there's isn't one! I don't understand why it cannot find it. My phone is unbranded/unlocked and the software version is a stock one. 2.50.405.2 and radio --> 12.54.60.25U_26.09.04.11_M2

Can anyone help me whit this one? :(

Thank you!
[Desire HD General] whiperhack:
Connect your phone to a WiFi network and after that type *#*#checkin#*#* in dialer. After message comes with checkin successful, go to settings->about phone->software update
[Desire HD General] Zite747:
I have tried what have you said but it still cannot find the update :(
[Desire HD General] whiperhack:
Try to flash the RUU is much simple :D
[Desire HD General] Zite747:
I have thought of that, but I wanted to do this OTA :-p... I'm trying to do a downgrade with the RUU for froyo and then to search for updates
[Desire HD General] dipeshpp:
sense

Tried the update. Sense 3.5 is way better. Can't even adjust no.of home screens in 3.0. RCMix3d nandroid backup here i come!!
[Desire HD General] arknailed7754:
Let the forum know battery life if you can people
[Desire HD General] arknailed7754:
Just to check we don't lose root here do we? Yes daft question
[Desire HD General] kinus:
i got same problem, any solution, but without loosing all my data?
[Desire HD General] sergiu_07_07:
Anybody noticed the reducement of bitrates in video recording?

With 2.3.3 it was around 10000 kbps and now it is just 5000kbps.

I can't verify the quality though because it's night in my area (and in the dark it is still the same poor quality 15-20 fps)

Other than this the update seems pretty ok...htc added scenes and the gps is working very good, faster than never :)
[Desire HD General] chiel54:
Update arrived in holland. Working fine
[Desire HD General] SeaViper:
Nothing in the UK yet :(
[Desire HD General] arjunprabhu:
I am in the US - no OTA yet.. tried to update via this RUU file : (RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_Radio_12.65.60.29_26.14.04.28_M_release_225512_signed.exe) but fails with Error 131 : Customer ID Error.

I am currently on 2.50.707.4 (on un-branded DHD)

Any pointers for a different RUU or solution to this problem?

TIA