yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] coppertop1204:
Dock arriving Jan. 6

Oh whoopty do. I just got an email from Amazon. They will be shipping my dock. It'll be here probably Jan. 6. Now all I have to do is figure out where the hell to get a tablet to go with it. Amazon...cancelled, J&R, backordered and no tablets in sight, BestBuy, on schedule and then backordered and then shipped and then backordered again and the biggest run-around I've ever experienced. Talked to 4 different CSRs and got 4 different stories. This experience has been the biggest cluster ever.
[Asus  Eee Pad Transformer Prime] opentoe:
Asus is an idiot. Usually after Christmas and the holidays everyone is getting ready to go back to work, not go shopping for expensive gifts. Asus probably tried to get these tablets out before Christmas, but basically failed. My 64GB pre-order on Amazon hasn't changed. Sill late January. I'm wondering if my pre-order is even a pre-order????
[Asus  Eee Pad Transformer Prime] chamberc:
Sort of yes and sort of no... You'll be at the front of the queue when the first 64GB's arrive... I'm in the same boat... got a 32gb delivered yesterday for my wife and I'm without....
[Asus  Eee Pad Transformer Prime] jbg1:
Got email from amazon my 32gb that i preordered the other day will ship jan 25- feb 8
[Asus  Eee Pad Transformer Prime] skeeter123:
Was just about to post same....
[Asus  Eee Pad Transformer Prime] fraeone:
I haven't received that email yet, but my preorder from 12/18 is now showing the same date estimates.
[Asus  Eee Pad Transformer Prime] Lani Kai:
Mine says: Estimated arrival date: January 25, 2012 - February 08, 2012

What a joke.
[Asus  Eee Pad Transformer Prime] Cordy:
Same here. I knew others already posted that timeframe but was hoping since they took longer to update some of us we would be receiving it sooner. That is literally over a month from now. I still have my order with newegg so as long as they don't push back their ETA I should be getting mines by next week.
[Asus  Eee Pad Transformer Prime] Jaded-Fan:
Same email here. Sucks for us.
[Asus  Eee Pad Transformer Prime] Cordy:
Yup. I really have to wonder if they are just being conservative with their dates or do they really expect to not be resupplied for over a month. And if so they should've been frank about it in their email. The page didn't update until later on the 19th to let ppl know of the 4-7 week estimate so it seemed those who ordered already could've expected them sooner. So much for that. I find it hard to believe though that other retailers will receive more stock in early January but amazon won't until the end of the month.
[Asus  Eee Pad Transformer Prime] Rhiven:
Same email here. I guess I just have to hope that my Best Buy preorder stops being backordered and actually ships.
[Asus  Eee Pad Transformer Prime] smashingblue:
I might have to bow out on this tablet if I have to wait that long. I'll just sell my dock and be done with it.
[Asus  Eee Pad Transformer Prime] Bimboy:
Me too. Amazon played me again on this thing. I'll take my dollars elsewhere from now on, and I encourage others to do so as well.
[Asus  Eee Pad Transformer Prime] cotr:
Got same email. Its not amazons fault but Asus'
[Asus  Eee Pad Transformer Prime] morphiend:
i wish i could but i already got a combined $30 off my order (and $30 off another) after talking to cs chat. plus no tax if i order through amazon so i'm saving about $80 combined. this whole thing has got me reconsidering my tablet purchase as a whole. if im waiting till february who knows what will be announced at ces.
[Asus  Eee Pad Transformer Prime] cotr:
you will never stop waiting.
[Asus  Eee Pad Transformer Prime] Yatyas:
How many more besides myself ordered on Nov 22 that are being told mid Jan as their estimated delivery?
[Asus  Eee Pad Transformer Prime] cotr:
everyone apparently.
[Asus  Eee Pad Transformer Prime] Swiftks:
Nope, I ordered on 11/22, & my 64GB Grey still has eta of Jan. 9th, like it always has.
[Asus  Eee Pad Transformer Prime] EndUser2012:
http://www.amazon.com/Transformer-T...LOCA/ref=sr_1_5?ie=UTF8&qid=1324499610&sr=8-5

zomg... 4-7 weeks shipping WOW!!
[Asus  Eee Pad Transformer Prime] Lani Kai:
Right, time to see what's in the pipelines from other manufacturers at CES.
[Asus  Eee Pad Transformer Prime] C4PO:
I put my TP order in today, but I'll have a close eye on CES just in case there's a show stopper.
[Asus  Eee Pad Transformer Prime] ChrisDos:
It was the same for me as well (64GB Grey), up until a couple of hours ago when I got an e-mail saying "Estimated arrival date: January 27, 2012 - February 14, 2012"

I hope that this is just a placeholder at this point and they just don't know.

I truly hope Asus has made some 64GB primes and they are just a "bit" slower in the pipeline.
[Asus  Eee Pad Transformer Prime] Swiftks:
Thanks for the heads up.... I'll keep my eye on my email. Gives me a chance to plan my ***** fit...

"How could you do this!?!? It's said the 9th for a month now, I could have ordered somewhere else!!! Where's my $$$ for my emotional grief?!?!" :p:D
[Asus  Eee Pad Transformer Prime] ChrisDos:
I'm starting to think that that first run was 32GB primes, second run 64GB primes, 3rd run back to 32GB primes. Who knows. I hope I'm proved wrong and we start to see them by the end of this year.
[Asus  Eee Pad Transformer Prime] opentoe:
Indeed. No 64GB models were shipped at all. Someone at Asus I guess was scratching their head and decided just to send the 32GB models. Let us just forget about the people that want to spend an extra $100 on 32GB of memory. They completely knew there wasn't going to be any 64GB releases which makes me ask, why didn't they say one thing about it? This is my very first Asus product, and from the hell I'm going through I seriously have never had such a run around or lack of information from anything. Terrible.
[Asus  Eee Pad Transformer Prime] cotr:
I have a couple of their laptops. Pretty awesome. Build quality is incredible
[Asus  Eee Pad Transformer Prime] Beknatok:
Tell me, how do you plan accordingly, if your supplier first tells you one thing then changes their story several weeks later, and cuts the amount of product they're going to be giving you?

Is it a blunder? Absolutely. Is it necessarily Amazon's blunder? IF (and this is a big IF) what we are being told by Amazon, that their initial order was cut by ASUS, then no, it's ASUS's fault for not planning production properly. THAT is who you should be ****ting on.
[Asus  Eee Pad Transformer Prime] Swiftks:
Ordered 64GB (Amethyst Gray) on Nov. 22. Changed shipping to 1 day, a couple of days later... No cancellation as of yet. Status Reads as Follows: Not yet shipped

Delivery Estimate: January 9, 2012

Sounds like the 64GB versions are safe for the time being... probably b/c not as many were ordered... wonder if they will receive them at the same time as the initial batch of 32GB version however????
[Asus  Eee Pad Transformer Prime] Bimboy:
I have don't have Amazon Prime, paid full price and 1 day shipping. My dock now say "1 item - delivery estimate: January 5, 2012 ".

I cashed in work rewards for a $400 Amazon gift card though, and now I have a $400 credit that I can't use.

I had the 32GB Gray model ordered, FWIW.

Gonna be a barren Christmas tree for me this year.
[Asus  Eee Pad Transformer Prime] adiliyo:
it would have to have been cut by a HUGE amount for orders placed on the 18th to have been cancelled, that was before the general public even knew amazon was taking preorders.

there's more than meets the eye to this story, the removal from asus' preorder page is what makes this whole thing more than just a simple shorting of an order to me.
[Asus  Eee Pad Transformer Prime] richB7:
I didn't order from ASUS, I ordered from Amazon within a reasonable time frame of the pre-order period. Who has confirmed ASUS shafted Amazon? Anyway, Amazon already had me angry from a transaction last week and this is the straw that broke the camels back. BYE Amazon, it was fun.
[Asus  Eee Pad Transformer Prime] Bimboy:
I'll tell you how... Keep the orders.

Ours all said "after Dec 25th" anyway. They had their ass covered. How about giving US the option to make an informed decision. It's totally Amazon's fault.
[Asus  Eee Pad Transformer Prime] cotr:
Amazons Response

Hello,

I’m very sorry for the inconvenience.

Unfortunately, when we contacted our supplier, we found ASUS Transformer Prime TF201-B1-GR 10.1-Inch 32GB Tablet (Amethyst Gray) was no longer available. That's why it was canceled from your order--you haven't been charged for it. Once an order is canceled, it no longer appears in your order history.

I'm sorry for any inconvenience this may have caused. Until recently we still thought we'd be able to get the item for you.
[Asus  Eee Pad Transformer Prime] rynowhi:
How many of the cancelations are the grey vs. champagne? My champagne hasn't been canceled, yet...

My ship date has also always said:

We'll notify you via e-mail when we have an estimated delivery date for this item. It will ship separately. You can cancel at any time.

And I've never had a date of after Dec 25, Jan 6th, etc.
[Asus  Eee Pad Transformer Prime] curreyr:
Man that really sucks for you folks.

I "missed out" on the amazon pre-order and went through tigerdirect ... now scared if the scarcity is real I might get scrooged too ...
[Asus  Eee Pad Transformer Prime] digimuzik:
While I'm as ticked as everyone else, here's something to consider:

Which would you rather have happen: Amazon cancel your pre-order now, giving you a chance to preorder elsewhere, or hanging onto your "After Dec 25th" order indefinitely (or at least past the 19th) with no word as to when it might eventually ship?

Obviously we'd all rather them send us our TF's next week, and any communication would be better than silence, but if those are the two options, isn't this the better one?
[Asus  Eee Pad Transformer Prime] polbit:
I bet ASUS discovered an issue with the WiFi, and now have decided to pull all the stock to get it fixed.

Makes for a good story anyway.
[Asus  Eee Pad Transformer Prime] rynowhi:
If its the amethyst only getting canceled, it could be wifi related. Both CNet and Anand had amethyst tablets.
[Asus  Eee Pad Transformer Prime] Bimboy:
That's why I previously wrote that they covered their ass with the "after Dec 25th" date, and that it should be MY decision to make if I want to keep my preorder or not.
[Asus  Eee Pad Transformer Prime] digimuzik:
Good motivation to order a 64-gig Gold one. :-)
[Asus  Eee Pad Transformer Prime] DarsVaeda:
Seems everything you can do wrong ASUS does wrong...

- the mess with the release date

- ICS update

- delivers malfunctioning units to the press (seriously how can you not test them before)

- delivers the units for press only a few days before the "release"

- the "release" is no real release

- now takes back charges

- all that just before the strongest selling period - christmas

As much as this tab might be the best Android tab to date (and maybe even an Ipad killer), ASUS sure does everything to ruin it :rolleyes:
[Asus  Eee Pad Transformer Prime] digimuzik:
I agree wholeheartedly.

But how much more upset would you (or anybody) be if you didn't find out about this until the 15th or 19th or beyond... because no Transformer arrived and no release date appeared in your Amazon order? Just saying it could be worse...
[Asus  Eee Pad Transformer Prime] Cordy:
It seems to be the 32GB Amethyst Grey model that orders are being canceled for. That from what I've seen was the one most people ordered in comparison to the 64GB variants as well as 32GB Champagne model.

Android Central had an Amethyst Grey model as well as a couple other sites. It's most likely production shortages of the most requested model.
[Asus  Eee Pad Transformer Prime] Bimboy:
One thing FOR SURE is that Amazon is on top of their supply chain (they do that very well), and if Amazon is being notified of this now, the other vendors are as well... Expect to see more frustrated people.

If we DON'T see other vendors doing this, then Amazon set the pre-order limit wrong, and this has nothing to do with ASUS.
[Asus  Eee Pad Transformer Prime] adiliyo:
maybe they're being paid by apple to sabotage it. ;)

as to my order, the one i have on preorder now (from adorama) is gold, so hopefully that means i'll actually get one in a couple weeks....

in some ways i'm kind of glad it got cancelled, i was having second thoughts about the purple/gray

---------- Post added at 11:54 AM ---------- Previous post was at 11:53 AM ----------

at some point you'd be able to buy it from other sites and could then choose to do so or wait it out.

i think the issue is that amazon took the choice away from you.
[Asus  Eee Pad Transformer Prime] Bimboy:
Next in line for when they come back into stock VERSUS Last in line when you find a place that lets you order one

If we don't see other vendors having this same problem, then I contend that this has nothing to do with ASUS.
[Asus  Eee Pad Transformer Prime] acafaca333:
I ordered a champagne 32gb on 11/23 with an estimate delivery of -1-5-2-12 and I just checked my order online and it disappeared?? It's no longer showing on my orders. Can anyone else advise if they are experiencing this?

Also, any suggestions on what I should do?

---------- Post added at 11:48 AM ---------- Previous post was at 11:46 AM ----------

I ordered a champagne 32gb on 11/23 with an estimate delivery of 01-5-2012 and I just checked my order online and it disappeared?? It's no longer showing on my orders. Can anyone else advise if they are experiencing this?

Also, any suggestions on what I should do?
[Asus  Eee Pad Transformer Prime] acafaca333:
Ok thanks!
[Asus  Eee Pad Transformer Prime] surfdev:
amazon have them in stock for $620 ?

just thought I'd let everyone stuck with Amazon preorders know that they seem to have switched to a different supplier for the grey version.. they claim they have them in stock for $620 instead.

http://www.amazon.com/ASUS-Transfor...LM5E/ref=sr_1_1?ie=UTF8&qid=1324783064&sr=8-1

greedy!
[Asus  Eee Pad Transformer Prime] Haro912:
That a private seller selling on Amazon
[Asus  Eee Pad Transformer Prime] surfdev:
yeah.. that's what it is :)
[Asus  Eee Pad Transformer Prime] skeeter123:
Well, lookee here!

Just in from AMZN:

Hello,

We have good news! We're able to get this part of your order to you faster than we originally promised:

"ASUS Transformer Prime TF201-B1-GR Eee Pad 10.1-Inch 32GB Tablet (Amethyst Gray)"

Previous estimated arrival date: January 25, 2012 - February 08, 2012

New estimated arrival date: December 30, 2011 - January 03, 2012

Ain't that just special...and with all the discounts and free overnight shipping, to boot...

Patients paid off, I reckon..Let's just see if it is the real deal or not...

Cheers!
[Asus  Eee Pad Transformer Prime] Zandra:
I recieved the same email this evening for the Champagne 32GB, canceled the order though, as Best Buy has already shipped the Grey. Someone just bumped up the list. Nice to see Amazon is getting stock earlier than expected.

Edit to add additional info- I placed that order just before midnight 12/18 cst.
[Asus  Eee Pad Transformer Prime] jetjock:
I haven't received that message yet. Hopefully it is on its way!

I did chat with Amazon today about the fact that I have not yet received my $10 promotion code the email promised.

I was told it would be sent when the item ships.

So I can't use it on the tablet itself, but my original order for the dock is still alive and scheduled to ship/arrive around 6 Jan.
[Asus  Eee Pad Transformer Prime] skeeter123:
Well as I always say....."where there's confusion, there's hope"!

Actually, the discounts that they gave me for whining was applied at checkout auto-magically...

g'luck!

Now, which ROM to load on arrival day??
[Asus  Eee Pad Transformer Prime] Cordy:
Received that same email tonight. What are the chances. I literally got my pre order from Newegg today so I canceled my Amazon order just now. That should bump someone up. Glad to see this whole ordeal just kinda fix itself in the end. I guess everyone was overwhelmed due to the holidays.
[Asus  Eee Pad Transformer Prime] cotr:
i havent had my date bumped up yet... but i re-ordered at midnight exactly.
[Asus  Eee Pad Transformer Prime] neonjcv:
Mine is still there (at least for now)

Details:

Ordered Nov 22nd, 32G, Champagne, $492

Probably the 32G grey ones are experiencing this issue because that's what most people ordered. I was having second thoughts about the color after some pics, but I'm glad I ordered the champagne.
[Asus  Eee Pad Transformer Prime] TalynOne:
Looks like Engadget has picked up the story:

http://www.engadget.com/2011/12/02/amazon-canceling-some-transformer-prime-pre-orders-supply-short/
[Asus  Eee Pad Transformer Prime] degeneration:
All it would require is one mess up for either to be at fault. Or potentially neither, maybe the shipping got screwed over some how.

I don't care whose fault people believe it is, because that fixes nothing.

I am bummed.
[Asus  Eee Pad Transformer Prime] Swiftks:
^^^THIS^^^
[Asus  Eee Pad Transformer Prime] DarsVaeda:
amazon or asus? whatever it does not make sense ...
[Asus  Eee Pad Transformer Prime] unknown_owner:
Order is still good. Order 32G Champagne and chose for overnight shipping.
[Asus  Eee Pad Transformer Prime] swampass2:
Looks like Amazon might be deleting all the one-star reviews. Been hitting refresh and seeing the review count dwindle.
[Asus  Eee Pad Transformer Prime] wynand32:
On a (potentially) related note, did anyone else order from Adorama and within an hour or so get a second follow-up email saying the product is backordered? I'm wondering if they ran into the same issue (oversold what stock they thought they were getting from ASUS) or if they always send a "backordered" email when someone preorders...

I emailed that question and the response was confusing:

So, yeah. Not sure that Adorama orders are any safer than Amazon's. I placed an order with Best Buy as well, just in case, and they gave me a (free shipping) delivery window of 12/18-12/23. Express shipping showed 12/18-12/19.
[Asus  Eee Pad Transformer Prime] copc:
Yes I had prime and lost my order of prime
[Asus  Eee Pad Transformer Prime] jmt230:
So it's just the grey 32gb ones getting canceled? Mine's still up and it's 32gb champagne. Seems like the lease Amazon could have done is give you all the option of switching to the champagne model and honored them on a first-come, first-serve basis. That seems like the fair thing to do. Glad I ordered the champagne model... for now, at least...

To be on the safe side I just backed up my amazon order with another on Adorama... will cancel one when the other ships...
[Asus  Eee Pad Transformer Prime] Bragabondio:
Argh - What I can say - sadly my TF Prime got canceled as well. Aamzon, you should know better :mad:
[Asus  Eee Pad Transformer Prime] thesandman2236:
Live chat with amazon:

Me:Why was my order cancelled?

Hi Pedro -- I recieved an email that my order was cancelled. Why was it?

Pedro:Hello, my name is Pedro. I'll be happy to help you.

can I have the order number?

Me:one sec.

000000000000000000

Pedro:thank you

OK I'm looking, now did you contact the bank?

Me:The bank has nothing to do with this -- it's a pre-oder

?

Pedro:I check the payment method as well

Me:There should be a valid credit card as well as an amazon gift card applied to that order.

Pedro:Currently

our supplier Asus

is out of stock

Me:but -- it's not out yet.

How can it be out of stock if it's not out yet?

It's a pre-order.

Pedro:That is why, we don't have the stock ready for the preorders

you can sign up

Me:But why was it cancelled? Because wouldn't it be a pre-order until the order was fullfilled?

That's what I did -- I signed up for a pre-order.

for something that I would eventually get.

Pedro:We are aware about this orders

Me:Were all pre-orders for this model canceled?

because I wasted all of this time trying to pre-order early -- and now I have to try to find one elsewhere

Because you cancelled all orders -- and wouldn't let me keep my pre-order and just wait until it came in.

Why would you cancel all pre-orders?

Can I please speak to a manager.

Hello?

Pedro:the problem is that item was already

Me:Can I please talk to a manager.

Pedro:just a moment let me transfer you

Me:Thank you.
[Asus  Eee Pad Transformer Prime] lmm112190:
well mine was canceled as well

(32gig gray)
[Asus  Eee Pad Transformer Prime] swampass2:
Did the same thing, pre-ordered at Adorama an hour and a half ago and all I've got is a confirmation email, order is still in pending status. Also pre-ordered at Best Buy and got the same delivery window.
[Asus  Eee Pad Transformer Prime] wynand32:
Well, report back if you get a follow-up email that the item is backordered. Really curious if this means we missed the first shipment...
[Asus  Eee Pad Transformer Prime] copc:
Totally agree with above!
[Asus  Eee Pad Transformer Prime] pcchameleon:
same here...
[Asus  Eee Pad Transformer Prime] copc:
I just pre-ordered from adorama and best buy and will be canceling my prime membership!
[Asus  Eee Pad Transformer Prime] Ravynmagi:
That "Not Available" message on the weather widget is a nice touch. :)
[Asus  Eee Pad Transformer Prime] duckied:
I re-order from Adorama an hour and a half ago and haven't received a back order email yet hoping I won't get it either
[Asus  Eee Pad Transformer Prime] richB7:
Same here, ordered from other two places and cancelled Amazon.
[Asus  Eee Pad Transformer Prime] skeptikal:
I ordered the first day Adorama started accepting orders and received the backorder email as well. They do that for all preoorder and out of stock items.

I called them a few days ago and they said they would ship by the 20th. I also ordered a Champagne version an hour or so ago from Adorama. Not sure which to cancel.
[Asus  Eee Pad Transformer Prime] Smyc151:
Where's the rest of the conversation? Now I'm hooked, you can't let it end so abruptly! What'd the the manager say? :D
[Asus  Eee Pad Transformer Prime] thesandman2236:
I'm still on "hold". I think they're panicking.
[Asus  Eee Pad Transformer Prime] Swiftks:
Expect a connection lost soon. :)
[Asus  Eee Pad Transformer Prime] Popsiclestand:
Yup Adorama backordered. Heading out today to buy the galaxy tab or some equivalent.
[Asus  Eee Pad Transformer Prime] skeptikal:
Adorama sends the backorder message for preorders. I called them after I got that message the first day they had preorders avail and they said it will ship the 20th.
[Asus  Eee Pad Transformer Prime] mapas01:
This is worse than a season finale cliffhanger!!! You've got me on hold too!
[Asus  Eee Pad Transformer Prime] Popsiclestand:
Will give them a call before canceling if that's the case. Thx
[Asus  Eee Pad Transformer Prime] irriadin:
I wonder how many people are placing multiple orders just in case models sell out. I have four Prime preorders of various configurations on Gamestop and Adorama. I'm determined to get this tablet!
[Asus  Eee Pad Transformer Prime] wynand32:
Okay, thanks. Just to be REALLY clear, did they say ship BY the 20th or ON the 20th?
[Asus  Eee Pad Transformer Prime] adiliyo:
i got that email as well, good to hear it's just a standard email for something that isn't currently in their stock.

i have no issue with waiting until the 20th, i just want some closure on if/when i'm getting the damn thing! :P

as for the apple paying off asus comment i made, i thought the ;) made it pretty clear i was joking...i guess i have to be more clear? :rolleyes:
[Asus  Eee Pad Transformer Prime] wynand32:
I have two so far, both Champagne, at Adorama and Best Buy. I'm pretty determined myself, but I think two's my limit. Unless I find another good place to order from... :D
[Asus  Eee Pad Transformer Prime] skeptikal:
She actually said they would get them on the twentieth. I then of course said will you ship them that day and she said yes.
[Asus  Eee Pad Transformer Prime] aawshads:
I actually preordered 3 from different retailers, Amazon, Newegg, and B&H. Amazon got cancelled, I am hoping that I get teh other 2, maybe the 2nd will go on craigslist or ebay if they truly have a shortage....