yashsingh1/xdaforums huggingface dataset:
[Nokia Lumia 800] AndyD777:
No. I have only installed NCS 5.0. Ill install NCS version 4.0. :)

EDIT: I have installed both NCS 4.0 & 5.0 and its made no difference :(

I looks like I am experiencing the same problem as described here... http://xdaforums.com/showpost.php?p=20608098&postcount=23
[Nokia Lumia 800] redswap:
I really dont know what im doing wrong...

i put the files on the correct folder but he evrytimes creats a new folder named Products...

I create this:

C:\ProgramData\Nokia\Packages\Products\RM-801

And the computer creats another folder Products like this:

C:\ProgramData\Nokia\Packages\Products\RM-801\Products

If someone could help me i apreciated...
[Nokia Lumia 800] darktuxing:
@AndyD777 -> You don't need ncs4. Have you tried without the sim card in the tel? Have you installed the usbNokia drivers like is describe in my instructions?

@redswap -> In nokia support tool, chose C:\ProgramData\Nokia\Packages\ in the settings. He automatically create an Products folder. In this Product folder create a new one rm-801 where you paste all the firmware files ;)
[Nokia Lumia 800] AndyD777:
Hi,

Yes, I have. I looks to be some sort of a usb driver problem. I am looking at it at the moment.
[Nokia Lumia 800] redswap:
@redswap -> In nokia support tool, chose C:\ProgramData\Nokia\Packages\ in the settings. He automatically create an Products folder. In this Product folder create a new one rm-801 where you paste all the firmware files ;)[/QUOTE]

Ok...i found...

my location is diferent:

C:\Program Files (x86)\Common Files\Nokia\DataPackage\Products\rm-801

FINALLY.....Nokia Lumia 800 Unbranded...

Thanks darktuxing
[Nokia Lumia 800] lerameur:
Is anyone who flash the Lumia is able to see if the product code is now corresponding to the unbranded Nokia Lumia?
[Nokia Lumia 800] Tengaku:
Product code won't change when you check it with NCS...

I don' think there is a know way to change product code of the Lumia 800 yet...

Would be cool if there had... But for now...

Else from the phone, idk how to do it... as *#0000# doesn't works...
[Nokia Lumia 800] djtonka:
I made video tutorial:

http://www.youtube.com/watch?v=S8KbZcTJFIs
[Nokia Lumia 800] fshqbizfs:
I've discovered an easier procedure, that not requires renaming of files but only to copy a folder.

0) Disconnect and turn off the phone

1) Go to the "C:\programdata\nokia\packages\products\ folder, and copy the "rm-801" folder and its contents to a new one named "rm-819" or "rm-817".

2) Open nokia care suite

3) Select "no connection"

4) Select "file\open product" from the file menu

5) Open rm-819 or rm-817

6) Select programming->recovery and a package in the list

7) Hold the phone power and camera buttons down until you hear the phone vibrating, then connect the usb cable and press the "start" button in ncs.

Enjoy.
[Nokia Lumia 800] djtonka:
I do not know if is easier but if You got few lumia devices You can easy make a mess copying an RM into another RM. This solution is helpfull if Your Nokia is dead

edit----------------------------------

I followed Your steps a after when I pressed START, NCS shows message Invlid signature.
[Nokia Lumia 800] AndyD777:
I am still struggling with the USB drivers. I have had it find the phone once and then if I then remove the phone from the USB connection and then re attach it goes back to the same problem.

Anyone have any ideas?
[Nokia Lumia 800] darktuxing:
Hi, try :

Restar Computer -> Start Nokia support tool -> plug the phone (without simcard)

For info, I have used the WinUSB Driver (x86 x64, depends of your OS) in C:\Program Files (x86)\Nokia\Nokia Care Suite\Drivers

Courage ;)
[Nokia Lumia 800] AndyD777:
I'll give that a try, for reference I am using Windows 7 x64.

Edit: I have tried this on 3 computers now and its still the same on all 3. :(
[Nokia Lumia 800] darktuxing:
Arfff... If a fresh réinstall of nokia care suite 5 only (not 4) dosen't recognize your lumia, I sugest you to try the fshqbizfs solution, on the precedent page... or not! You heve to see.

Sorry I didn't see anything else :(
[Nokia Lumia 800] AndyD777:
I have managed to get it working and I have flashed my handset to the latest version.

I had to build a Windows 7 x86 fresh install installation in the end and still had a bit of faf'ing arounf to do with USB drivers.

I am now running FW: .11451 :D
[Nokia Lumia 800] Lunsjboks:
I am having the same issue as described by others in this thread: I get the "data package selection error" when I connect my phone after starting up PST.

I have read all 12 pages of this thread from front to back and from back to front about a dozen times. I have completely uninstalled everything and started from scratch numerous times and I am running out of USB ports to try... I can't for the life of me get this to work and it's driving me #$%^ mental!

The problem must be in the USB driver but I can't get the WinUSB driver (x64) to install properly. I mean; The .msi installs but the driver is not picked up by the 'unknown' Nokia device. Can someone please post a screenshot of what the driver details of the Nokia phone should look like (device name and driver version) so I have something to aim at?

Some additional information:

I am using Win7 x64.

I installed Zune first, followed by NCS. After that I installed the WinUSB Drivers (x64).

I started NCS and from there opened PST (without the phone connected), but as soon as I connect the Lumia I get the "data package selection error" in the bottom-right corner.

How do I get the WinUSB driver to install properly? PLEASE help! :)
[Nokia Lumia 800] zdentist:
does anybody know how to download firmware using data package manager I always get an error saying "error while retrieving list of variant packages"

Thanks for your help
[Nokia Lumia 800] jumpistef:
I have th e same problem, I cannot solve this issue but I use navifirm+ which works perfectly
[Nokia Lumia 800] zdentist:
I use navifirm too which is amazing but I have heard (not sure if true or not) that Nokia data package manager has the firmware for RM-819 which if true I want to try to see if I will be getting 850 mhz or not because this is a deal breaker for me if I can't get 850 I will have to return it :( I love the phone but 850 is a must :(
[Nokia Lumia 800] Simmo3D:
Did anyone get the 850MHz band working on a EU model?

If so, can you post step-by-step instructions please?
[Nokia Lumia 800] AndyD777:
If you are seeing a "error while retrieving list of variant packages" I am guessing you are also seeing that the phones information isn't being read as well is that correct?

If so its a USB driver problem, I had a right problem messing about with drivers to solve this problem.

If this is the case ill post what I did shortly. :D
[Nokia Lumia 800] Tengaku:
Update NDPM... If not updated, you will get this error...

Once I updated NDPM and NCS, all went fine... :)
[Nokia Lumia 800] Lunsjboks:
Yes, that is correct. I'd be very grateful if you could post a solution! :)
[Nokia Lumia 800] zdentist:
thank you all for the reply I got it work ONCE and after that everytime I start it even as an adminstrator,it starts and gets stuck @ splash screen "connecting to remote server" uninstalled and reinstalled more than 5 times and it doesn't want to start again :S

I have version 4.2 any advice?

Thanks
[Nokia Lumia 800] arvin1:
If using windows 7, please right click and run as admin for it to work.

If you cant see the products folder, check folder options and unhide protected files and system files.
[Nokia Lumia 800] nintendolinky:
So anyone have a comprehensive guide to removing branding and flashing a stock firmware, it would be good if anyone could provide this please.
[Nokia Lumia 800] djtonka:
video tutorial: http://www.youtube.com/watch?v=S8KbZcTJFIs
[Nokia Lumia 800] anseio:
This is a very helpful thread.

I've seen talk here about the possibility of flashing a ROM to open up WCDMA 850Mhz, but has anyone successfully done it yet?
[Nokia Lumia 800] fshqbizfs:
We are waiting for RM-819 (luma 800 North America) firmwares to appear on Nokia Data Package Manager.

The only firmwares for North America available now are the RM-809 ones (lumia 710) and they don't flash on lumia 800.
[Nokia Lumia 800] anseio:
Ah.

I'm waiting for CES tomorrow to see if RM-819 is coming out sooner rather than later. If later, then I'm going to by RM-801 from UK. My other worry about RM-819 device is that I cannot get one that's branded out of the box. I've got an amazing data plan, and if AT&T finds out I'm using a smartphone, then I lose the plan.
[Nokia Lumia 800] patdg:
I had an issue for debranding my lumia 800 and I found an answer I want to share.

The issue is difficulty to connect the device in NCS. Actually the problem origin is the password on the lock screen of the phone.

Remove it and it works. At least for me :)
[Nokia Lumia 800] vadash:
someone can tell if I do this Chevron Unlock will lost?, will I loose something else???

THX
[Nokia Lumia 800] Briefcase:
You will loose everything what's on the phone because it's being completely erased during the process. After the flash is done you will have to start all over again. Of course info that comes from the Live cloud (and other services like fb) will be restored once you set up the appropriate accounts again. I don't know if you are be able to unlock your phone again using the same chevron labs unlock token as before, that's a very good question i'd like to see answered too.
[Nokia Lumia 800] darktuxing:
Hi, Briefecase is in truth... you will loose all.

But fortunelly, you can easely re-chevron unlock... I've flashed many times my lumia, so I can confirm ;)
[Nokia Lumia 800] Briefcase:
So you can reuse your token to unlock again after flashing? Even when:

-) You changed your product code (not yet possible, but in theory)

-) You flashed a firmwere belonging to another product code using the trick of 'renaming' files discussed in this thread

Does it require using the same phone name as used when unlocking the phone for the first time?

Thanks!
[Nokia Lumia 800] darktuxing:
That why, in my process, I rename the firmware files... for not changing product code ;)

And I have named my phone with same name than first tocken unlock.
[Nokia Lumia 800] vadash:
But now servise to use chevron is shut down it will be mecesary to wait i dupose

Sent from my Lumia 800 using Board Express
[Nokia Lumia 800] k0ffe:
What fimeware versions are unbranded nokia orignal firmwares?
[Nokia Lumia 800] AndyD777:
Mines 059M539. However, mind is a UK simfree handset in cyan.

---------- Post added at 08:15 PM ---------- Previous post was at 07:55 PM ----------

What OS are you using? Windows 7 x86 or x64?

In the end I only managed to get this to work with Windows 7 x86 and I have a spare hdd I have installed the OS on.

Install Process I did.

1. Install Zune

2. Install Nokia DPM

2. Install Nokia Care Suite (latest Version)

3. Open Nokia Product Support tool 5.0

4. Connect Nokia Lumia 800

5. Does the PST 5.0 Read the phone correctly - Yes - Download Firmware via DPM - No See below.

6. Open Windows Device manager and uninstall "Windows Phone USB"

7. Unplug Nokia Lumia 800

8. Install Nokia WinUSB drivers.

9. Plug in Nokia Lumia 800 and wait for Windows to find new hardware

10. Open Device Manager

11. Fine Windows Phone USB Devices

12. Update Driver (Default Windows Phone USB driver should be dated 05/08/2011

13. Install Nokia driver or earlier Windows Phone USB drive

14. Nokia PST 5.0 started to work.

Let me know how you get on
[Nokia Lumia 800] jbbandos:
Hi, I am having the same problems (not showing the basic info) and on my device managerthere is no "Windows Phone USB", only a "Nokia USB Device" with a "Nokia USB Connectivity" below. I've tried removing that one, removing the WinUSB drivers and re-installing them, but no luck, it still doesn't work. Any ideas?
[Nokia Lumia 800] irdawood:
Im having a diffeant problem altogether

The device connects to NCS fine

I have downloaded the firmware and changed names to match my product code and such.

However when I come to flash the phone starts the prep reboots the phone a couple of times and then i get the error show in the attachment!!

Cant understand why that is??

Have all the correct drivers as per this forum post...
[Nokia Lumia 800] flya:
Just a quick tip. If Exchange is enforcing you to have a lockscreen pin, then you won't be able to flash the phone. You need first remove exchange account, then disable lockscreen pin and finaly restart the phone. After that it's OK go
[Nokia Lumia 800] ricky119:
just want to know when will the US ROM available?

I need the 850mHz WCDMA as well
[Nokia Lumia 800] anseio:
I'm guessing that it'll become available in the next month or so, when it is finally released in the US.

I can't wait to see if it works, and if it allows for normal firmware updates via Zune (being a different product code and all).
[Nokia Lumia 800] ricky119:
It seems we do NOT need to waiting for US ROM to enable WCDMA 850mhz

I just fount the Singapore Nokia Lumia 800 support WCDMA 850mhz

http://www.nokia.com/sg-en/products/phone/lumia800/specifications/

downloading the ROM and trying, but how can i know whether my phone just enabled the WCDMA 850mhz
[Nokia Lumia 800] fshqbizfs:
Unfortunately, most Nokia sites report the RM-801 having the W-CDMA band V (850mhz) but it's not true.

Actually there's no ROM having W-CDMA V band support.

When it will appear, it will be for the RM-819 product and we will try to flash it hoping that it works.
[Nokia Lumia 800] Itaintrite:
Sorry for the noob question, but the Lumia 800's hardware actually supports the band? Has this been confirmed?
[Nokia Lumia 800] djtonka:
Yes if we talking about variant rm-801
[Nokia Lumia 800] Rusty!:
I wouldn't be surprised if that diagram isn't accurate. It's pretty clear that all Nokia's descriptions of the L800 are composites of two phones, one that has the 850 band and one that doesn't. Could be the same for the diagram.

I'm still in the camp that expects flashing and RM801 with RM819 stuff to not help.
[Nokia Lumia 800] dj_oshry:
Hey,

Tried everything. All buttons on the left (Software update, Software reset, Refurbish Etc.) are gray :(

Any ide?
[Nokia Lumia 800] Itaintrite:
Download latest version from Seidea.com
[Nokia Lumia 800] dj_oshry:
Thanks!!!!
[Nokia Lumia 800] samusalo:
Successfully debranded and changed country variant and product code from German to Finnish with Nokia Care Suite for two Lumias. Now this phone finally feels complete :-)
[Nokia Lumia 800] ricky119:
Hey man,

how did u changed ur product code?
[Nokia Lumia 800] samusalo:
The actual product code still shows as the original code in NCS, but the basic product code has changed with the new rom. Will see if I can still get the updates through Zune when the next one is released...
[Nokia Lumia 800] djtonka:
Basic Pc has nothing to do with update, PC i one and still original after manual update.
[Nokia Lumia 800] Briefcase:
But that might destroy future product update via Zune I assume? Because some files may be missing in a unbranded/country variant rom that are there on the rom belonging to the original pc. Thus update might fail/not trigger.

Or are both Nokia fw and Microsoft sw updates product code independant so that everything will still work?
[Nokia Lumia 800] samusalo:
Nothing stops you from flashing back the original firmware, if the automatic update from Zune fails. Or just flash all the updates manually from now on. Only downside is that it wipes the whole phone every time you do it.
[Nokia Lumia 800] jojosplace:
Anyone else having problems installing Nokia Care Suite? It keeps asking me to install VC (which I have) then quits out!
[Nokia Lumia 800] quactaur:
Can someone who has debranded their phone confirm whether or not you can still get updates from Zune? Some posters seem to be suggesting that unless you change the 'product id', which is currently not possible, you won't be able to update via zune but must instead flash to the latest version.

I have a tmobile UK lumia 800 and want to flash it to the generic nokia firmware, if only for slightly faster future updates and to get the 2 custom colours back.

Thanks in advance.
[Nokia Lumia 800] wm.andrew.wilson:
You can. I flashed to a GB country variant ROM 7740, and Zune upgraded it to 8107 no problem.
[Nokia Lumia 800] Briefcase:
If asked myself that question for a long time too. The poster above me suggests it works, but it would be nice if someone could check WHICH updates got delivered to the phone after using this 'debrand' process.

It could well be that due to the product code that hasn't changed your phone still gets a 'branded' version of the update via zune (and thus that may break some stuff as obviously the unbranded fw doesn't have the branded items that the branded fw update needs in order to not f*ck up your phone).

So it would be nice if someone could:

* 'debrand' the phone using the above method to an zune-updateable version, e.g. 7740 but the lower the better

* after the 'debrand' flash, let zune update the phone and at the same time:

* capture which update gets downloaded via a tool like wireshark

now to conclude it does indeed gets debranded patches compare all the cab file(name)s with the truely debranded cab files listed in this thread. The older the firmware version that gets flashed, the more updates that need to be done, the more cab files we could compare, the more sure we can be about this.

The concern about 'getting the update faster' with this method because it is now 'debranded' also depends on if Microsoft uses the product code to determine what kind of phone it is. If it does take the product code in consideration (which would be highly likely if the above methods proves that branded updates are still being sent to our 'debranded' phones) then it will most likely also mean that you still have to wait for your provider/operator to approve the update before you get it.

Currently i'm far too busy too try this method, but maybe someone could take some time to try it.
[Nokia Lumia 800] quactaur:
I'm just about to debrand my tmobile device to the Black UK 7740 firmware.

If you can explain to me how to set up wireshark I'll log the data for you.
[Nokia Lumia 800] quactaur:
So I run wireshark and it requested this:

http://download.windowsupdate.com/msdownload/update/software/dflt/2011/12/diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_0404.pks_14f5fe7f4a13691af0836c66b24609a7cc4d91bf.cab

Which is on the linked list of retail OEM updates.

It also asked for a bunch of other cabs which are all in that list (I'm assuming different languages?)

So it seems for that update at least, it uses non-branded updates.
[Nokia Lumia 800] Briefcase:
Yep, for the 8107 update it takes the unbranded version. That's good news, but as 8107 is not that big of an updat i think it is not enough to call it confirmed. The other cabs you are seeing might be language updates indeed.

Did zune also update your phone to 11500 nokia firmware? I thought that was not on heathcliffs lists. Maybe you could look-up the cab file for that in your logs as well.

EDIT:

Whoooops, it's actually the Chinese (traditional) (0404) language pack you captured there, not the actual update.

This seems to be the official 8107 update (from 7740):

http://download.windowsupdate.com/m..._c9b7f3bc5bb340ba30473b566b4557de0cf3322e.cab

The problem now is that, as this update is so small operators could have just let it through unaltered, so we cannot be sure yet.
[Nokia Lumia 800] Rusty!:
I think the OS update is the same for all phones, it's the firmware that's different.
[Nokia Lumia 800] quactaur:
Well I've saved the (huge 250mb) log file, so if anyone has an idea of what cab to search for, I'll give it a look.

Edit: The phone did update to the 15000 firmware too, but I don't know if it used the T-mobile firmware or not.
[Nokia Lumia 800] Briefcase:
Yep, may be very plausible.

As far as I know all updates come in .cab format/extension, so you could search your log for ".cab" and copy any link that matches.
[Nokia Lumia 800] ricky119:
It is now Feb, anyone knows when is the RM-819 to be released
[Nokia Lumia 800] fletcher1989:
Hello Everyone,

Im new to this WP scene. I have just gotten a Nokia Lumia 800 Cyan. Sim Unlocked and also Dev Unlocked.

I am just curious but what is the need to be unbranded?

I have been iOS for a very long time.
[Nokia Lumia 800] anseio:
Some phones come with carrier software and people want it fully removed.
[Nokia Lumia 800] anttaz:
I am wanting to know which rom to use to Unbrand to cyan UK GB retail closest I can find in all tools have ia a gb v2 or v3 in, im thinking this is virgin not retail?

Sent from Ant's Lumia 800 using XDA Windows Phone 7 App
[Nokia Lumia 800] Rusty!:
No, v2 & v3 don't mean Virgin ;)

Mine says CV UK SW variant ID222 v.02 which is unbranded.
[Nokia Lumia 800] xsacha:
Thanks darktuxing. Followed your instructions and it worked first go.

I renamed the RM819's to RM801's as well but didn't touch the name of the boot file.

Is it meant to be this easy? :P
[Nokia Lumia 800] anttaz:
Thanks worked, But i installed cyan rom to my cyan lumia 800 but cyan is no longer in themes? help please get it back???
[Nokia Lumia 800] anseio:
Was there ever a cyan in themes? It we never on mine.

product code 059m539
[Nokia Lumia 800] Rusty!:
The only way you'd have had a cyan theme is if you had no Nokia Blue (or branded equivalent), as the themes are all set by MS, except for one 'custom' one.
[Nokia Lumia 800] anttaz:
I had original 3 UK cyan handset and rom with cyan and Nokia blue, unbranded with cyan retail rom and cyan has gone?
[Nokia Lumia 800] Rusty!:
Freaky, what colour replaced it?

Edit: it hasn't become 'blue' has it? It's pretty cyan looking to me.
[Nokia Lumia 800] anttaz:
no blue is too far off teal is the closest
[Nokia Lumia 800] antonis9891:
So, this procedure doesn't change product code at all?

Generally, does the firmware flashing void the warranty?

I have a t-mobile branded phone, I am using it in Greece, and I am afraid whether a future firmware update won't contain all the mango languages.
[Nokia Lumia 800] shingers5:
thanks......................... painless and foolproof once follow instructions. i had no products folder so i just created one and put rm-801 folder with downloaded firmware in there.
[Eee Pad Transformer Q&A, Help & Troubleshooting] CrAzYoNi:
I'm sure this question as been asked already, but I couldn't find it or its solution yet.

If I'm using a broken ROM and I cannot boot into it because of any reason.. how can I boot into the recovery method?

I want to perform some changes to my current ROM and I'm afraid that I might break it...

Thanks in advance.

:confused:
[Eee Pad Transformer Q&A, Help & Troubleshooting] davebugyi:
Turn the device off totally, then hold Power+Vol Down and when it prompts for it press Volume Up.
[Eee Pad Transformer Q&A, Help & Troubleshooting] CrAzYoNi:
Hi davebugyi,

Thanks for your reply.

You helped me a lot!! :)

Now I will try to mod ROM's to complete my own needs :)

Might share it on-line if it will work well and will have some extra to the community! :)

Thanks again!
[Optimus One, P500, V General] sopheaknhek:
hi friend also use this phone please tell me how you update to android 2.2? tell me the rom link please.
[Optimus One, P500, V General] PokMahPok:
http://bit.ly/xv4fDs Here. Just install and flash recovery

---------- Post added at 09:45 PM ---------- Previous post was at 09:43 PM ----------

http://xdaforums.com/showthread.php?t=944881
[Optimus One, P500, V General] AsherChua:
LG Optimus One and Optimus Z are different. Please do not use the method states above,you wouldn't want a bricked phone.
[Optimus One, P500, V General] PokMahPok:
oh! lol! i didnt notice. sorry:o . dont listen to my instructions above.

EDIT* The rom manager should work just fine though...
[Optimus One, P500, V General] sopheaknhek:
thanks; My phone is optimus z. after I rooted it became no service so I want to flash new rom please tell me the rom link my friends....
[Optimus One, P500, V General] Nguyenlong_yt:
My phone is not into list divices supported of Rom Manager.

please help me.