yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] :
So when i get my note just throw the sim in and leave the infuse imei on the account? Anything else i need to do for hspda+

Sent from my A500 ICS dream machine
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] guitarplayerone:
This might have been mentioned somewhere in this massive thread, but why not just back up and delete the /EFS folder?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] sl8125:
Maybe I missed it. I will have to go back and read again. If there is s way keeping my media net plan I would like to pick up a galaxy note.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] LaGeek:
Is ATT throwing people off the medianet plan? Havent seen it yet, not on mine atleast.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] RMXO:
Not me

I have to agree, you guys are overreacting. If you have a legit smartphone plan, just take it to an AT&T & get it straighten out. If you are on a MediaNet, then it might be time for you to check your APN or get a smartphone plan.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
I eagerly await good news from anyone that's been booted and has successfully gone into a corporate store in person, shown them the Note, and had it fixed. My fear is that the reps won't have the power to do anything about it. I also suspect most won't care. That guy with the international galaxy tab 7 clearly had voice capabilities on his device, showed them, and nobody cared nor did a thing for him. And while we can currently make the whole Gingerbread vs. Honeycomb argument (which might fall on deaf ears), once it's updated to ICS we lose that.

Ok I'll keep my mouth shut about it now until the situation develops further. :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] MoWeb:
F@#$ me. After reading all of this I cancelled my white note from Handtec. Thank god they didn't have stock. I have MediaNet unlimited $10 for family, the t-mobile Vibrant, Telus HTC Hero, Nokia E71 and have never been called out.

Did you install any of the AT$T apps from the Market? I think those check IMEI numbers.

Do you have the Note on the dumbphone plan?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jojorios:
I am receiving my Galaxy Note today. And am on the grandfathered unlimited plan (the $35 one not medianet) updated for 4g when I got my GS2. I will be pissed.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ALEXRUSS55:
Greeeeat! I finally decided I was going to order the Note from Amazon, but after reading this thread is it even worth it? I do not want to loose my unlimited plan. It has become a deciding factor for me.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tarsierspectra:
I want exactly what you don't. I want data plan only, so if I give them my IMEI number will they think it is a tablet?????? I don't want them to think it is a phone
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jman1865:
What I was told when I went into a store is that the message was generated because the IMEI changed. Nothing more nefarious than that. The IMEI and the SIM were a different combination than they were used to seeing, so the system generated the message.

I took it in to a store, and was told that I already had the correct account settings, and to ignore any future messages.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] juiceppc:
You'd be better off getting a larger REAL sized tablet then... Why settle for only 5 inches if you're not using voice. The Galaxy Tab is still portable yet much more tablet like. IMHO. Sure it may not be 1280x800 but you really won't notice. Again, IMHO.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
I was going to call them today.

Woke up with a message that they had shut off my data this morning.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JoyR2:
Just got back from an AT&T store and from speaking with a support representative on the phone about the text message/email I received yesterday informing me that my data plan was not the correct one for my device. The situation does not look good. The IEMI is now registered as a broadband device in their system, i.e a tablet/laptop/mifi. ANY AT&T sim card transmuting data to/from the Note will generate this IEMI number in their system regardless of the APN settings used. The support representative was very kind but the only hope is that their system is updated to read the IEMI number as a phone. I am torn with what to do. I love the Note but if I can't use it as a phone it is more or less a paperweight to me. I will probably give it a week and if nothing changes I will put it on ebay.

In other news, Verizon has the Note as a phone in their system so it looks like it may arrive there eventually.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ChodTheWacko:
So what do we do about this situation? Do we need to contact Samsung?

- Frank
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JoyR2:
I have no idea but that sounds like as good of an option as any. I think at the very least we need to contact AT&T and complain or let them know that their system is wrong. It does sound like it may have just been an overlooked error on their part, lumping the Note in with the Tab as a tablet. Perhaps if we bring enough attention to the problem they will fix it. Or, at least we can hope.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
I suggested trying to get Engadget to do an article on it, casting AT&T in a negative light. See my earlier post in this thread for how to tip them and extra info to add. I'm getting pretty fed up with AT&T's device restrictions, and will be contacting the FCC and BBB, even though my one voice will probably amount to nothing. I also wish someone would develop a good method for changing IMEIs on Android devices (not illegal in the US.) I offered a $100 bounty and $50/mo. for at least a year towards hosting costs for somewhere to discuss and develop an IMEI solution, in case XDA won't let it happen here (due to the international crowd and IMEI spoofing being illegal in some European countries where they blacklist stolen phones.)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ChodTheWacko:
Please do it ASAP and update us on the results.

Make sure to escalate it to as high as management as you can.

If one person starts stonewalling you, demand to speak to their manager.

Get as high as you can and post your results here.

- Frank
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jojorios:
Well I just received my Note in the mail. Now i'm afraid to drop my sim card in it. I'm assuming calling AT&T ahead of time would not work either..
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ChodTheWacko:
I just sent a big long thing to samsungpr@edelman.com

warning them of impending bad press (i.e. galaxy note doesn't work on AT&T),

and that this will really kill US sales since there's no 3G for this phone.

I'm not sure who else to mail. I'm thinking sales might be better.

What we really need is action from les_garten - since the 'I can't use

my Note, even though I desperately want to. Now I have to sell it' angle is by far the best. We have to push them in the 'You will lose money if you don't do something' direction.

- Frank
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
Ok,

Called ATT today, since they turned my Data off this morning. You can see my previous post. Total amount of data I had used was 54mb.

They ID the IMEI as a Tablet. I made it clear to them that it was a 5.3" inch phone and that their IMEI DB is incorrect.

So the issue is they don't have a Rate Code to attach to this phone as a Smartphone. The CS Rep can't click the dot because it doesn't exist for him. I told them to turn my data off. I also asked for an escalated trouble ticket. I would say if you call in and have the same problem to tag onto my Trouble Ticket number. Lets see if we can get some noise going on here that is organized. At least make them reference my number in your case number.

Mine is: 20111202_32032436

There is an underscore in the middle.

Calling Samsung can't hurt I guess.

I need to call the retention dept and see if they want to lose $275/month business. But these guys only have 3 neurons in their head. Two of which are inhibitory...

My feelings, everybody call in and bring this to a head.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] zaclolz:
hey guys i work at a company that deals with att sprint verison and tmo. i have direct connection to att systems and currently am in the process of trying to buy a galaxy note if there is anything that i can do to help the cause pm me and ill c what i can do
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
Well, how about getting them to fix their IMEI DB? They are mis-identifying the Note and a 10" Tablet. Because of that, they cannot attach a Rate Code to the account.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tarsierspectra:
I do not like the size of the Tab and I do want to be able to make phone calls using Skype.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jojorios:
How many members so far have NOT received the text are on the grandfathered unlimited plan? (NOT medianet)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
Well today was my day for getting kicked off the data. Lol at&t just shut me down.

Lets not forget at&t don't like phone/tablets it's either or. Just look at the tab, see how they brought them data only.

I guess I'll try straight talk next.

Anyone kicked off straight talk yet??
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
In this thread in the general forum CyberGhos says that what the galaxy tab people with this problem did was to back up then delete the /efs folder, which caused the device to report a generic IMEI that allowed them to get both voice and data again. I haven't yet gone by the galaxy tab forum, myself, though.

The /efs folder contains device info, such as the IMEI. If you're interested in giving this a try, here's a few pages about it (got from googling android efs):

http://www.xda-developers.com/android/backup-and-restore-your-efs-folder-on-samsung-devices/

http://jjpda.blogspot.com/2011/11/how-to-backup-android-efs.html

http://xdaforums.com/showthread.php?t=1325369

I haven't done it myself, but it looks like you can just use Root Explorer to do it without jacking with the more involved apps/methods. If you try this, please let us know if it works.

Try at your own risk; I'm not responsible for any bricked devices.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kirkla79:
I am on the grandfathered unlimited smartphone plan and have yet to get the text. I upgraded to 4g unlimited last week and had to give them the imei of my note and they said nothing about the note being data only then. I still have voice and data. Unless att is planning on releasing the the note as data only I don't see why they can't fix this. I also don't see how the note will sell at all if they plan releasing it as data only.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] dennishhh:
I'm on a grandfathered unlimited plan and I'm using the APN that is for AT&T haven't been kicked off yet but with my luck it'll happen soon. Like you guys this would piss me off. I was told before I ordered the know by the AT&T people that I could put any unlocked phone on my unlimited account.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jojorios:
My biggest fear at the moment is messing up my unlimited data but stopping my data and then not being able to go back to grandfathered due to some stupid at&T BS reason.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kirkla79:
That's my fear too. And when a lawsuit occurs ands att loses, all we will see 1$ off next months bill, or 50 cent check sent to those of us that will leave att.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JoyR2:
I had the same plan. Even talked to them before ordering the Note. Did everything correctly but still received the dreaded text message yesterday. It is the IEMI giving problems. Any sim on any plan reports the IEMI to AT&T's systems. Unfortunately, because of that, it will probably happen to everyone eventually, probably once you use a certain amount of data from that IEMI.

I took my Note into AT&T and showed them it was indeed a phone. They can't do anything there so they had me call support while in the store. I talked to support and even had the store employee confirm to phone-support that the Note IS a phone. No dice. It's the IEMI in the system. There is nothing a support representative or anyone at that level (and even probably above) can do. The system has to be changed such that the IEMI registers the Note as a phone and not a broadband device. All the warnings and data shut-offs are automatic because of that IEMI. Till the systems change we are out of luck.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
JoyR2, have you considered trying the method I posted about 6 posts up, where you delete the /efs folder where the IMEI is stored (after backup) so the phone reports a generic IMEI?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JoyR2:
I have but I don't think I am gonna risk it. I will see if this all works itself out within the next week but, if not, I will probably begrudgingly sell it to a local electronics exchange store.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Darrius777:
This sucks. So basically I have a $700 paper weight.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
Thanks Iv done this with my tab already. But I haven rooted the note yet and I don't know if I will. I'm waiting on the Note lte first to see if it works on t-mobile. If not then I'll root.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Darrius777:
Called AT&T

Ok, so I just got off the phone with AT&T. They wanted to change my Iphone unlimited plan over to an Android unlimited plan. They took down my imei # but because it wasn't recognized by their system, it wouldn't let them make the change. They told me that I will be fine on my current unlimited plan. I also had the customer service rep send me an email explaining this. He also put a detailed not on my account. He said that if for any reason they did change my unlimited plan to the 2gb plan, that they will change it back.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
So did it work for you on the tab to be able to use it on AT&T with voice/sms/data without getting booted?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
yes. on t-mobile and at&t.

here is my last resort

T-mobile hotspot. shut off the data on my phone and use my other sim in hotspot with a crappy voice plan and a $30 data plan...:-(
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JoyR2:
Are we pretty much helpless here? Any chance we can get AT&T to fix their system? Or, is their system already "fixed" such that the Note will always be a tablet in their system? I really can't afford to not be able to use the Note as a phone. If there is no hope, I would rather sell it now while the market is not too saturated.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
OK, I just read through this entire thread pertaining to the same thing happening to galaxy tab owners. It was a PITA since it's archived so no formatting, but was rather informative. Here's what I gathered:

1. AT&T does this because they don't want customers combining everything into one device and paying only one bill. They want you to pay tablet data plus phone data, minutes, sms. They don't care about convenience or the customer, whatsoever.

2. It seems they're targeting unlimited data plan users and unlimited medianet dumbphone users. At least at first. They want to force people off grandfathered plans so they can make more money (duh.)

Solutions that seemed to work for the galaxy tab users:

1. Switch to the 2GB or 4GB w/ tethering data plans, giving up unlimited. I only saw one person with a limited plan claim to lose his data plan and he determined it was something else and fixed it.

2. Change the IMEI. They did this by deleting the contents of the /efs folder, which causes the reported IMEI to revert to that of a generic GSM phone. It also looks like you can copy the /efs folder from another device (say a GSII) and your device will show up as that. There was much less discussion of this than of just deleting it.

Don't mess with the /efs folder without first backing it up!

I'm a libertarian at heart usually, but in this case I wish the guv'ment would step in and completely overhaul the wireless industry. This is ridiculous! We should be able to buy a data allotment and use it however we want; it's none of their business what device we use our data on.

If anyone with a 2GB or 4GB smartphone data plan has received the dreaded sms, please post here.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Reclaim:
Forgive me.... A little off track...... Is there a way to change the IMEI on an HTC device? Is it the same or a similar method?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
I thought the IMEI was like a Serial number and is unique to each phone? How can you clone in another IMEI and not cause problems somewhere else?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
I have no idea, sorry! I really wish there was a place we could discuss IMEI changing freely, since it's NOT explicitly illegal in the US! And I would donate money towards that cause.

I imagine if you were to clone the number to one that was already being used on the same network, there would be serious problems. However, the smartest thing to do would be to use the number/efs file from a defunct device in your possession. I don't have a solid answer for what's going on when you just delete the /efs file and let it revert to some generic gsm IMEI number. So many people did it, it's impossible that the numbers were the same, so I'm guessing the number generated when you delete the file is still somehow unique. This is just speculation based on observation, though.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ChodTheWacko:
So I think the simplest, and easiest solution is as follows.

Switch to the 2 GB/4GB smartphone plan.

Basically, take another smartphone in, tell them you are switching to it, get the 2GB plan, and then use that in the GNote.

No, you don't get unlimited. But for now, it's better than having a paperweight.

- Frank
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
Are you reading the post here. They are picking up on the imei # as a tad then texting you to change plans.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
When you wipe the efs folder, everybody gets the same imei. They are all identical.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
That right. That's what happened to me.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ChodTheWacko:
Yes, but evidence implies they are only running the automated checks on the unlimited plans. It's certainly worth a shot for those of you who got texted, myself included.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
If you wipe the efs, you get the generic IMEI

Then run that generic Imei on theis site:

http://imei-number.com/imei-lookup/

and you get this, which is freakin' amusing as hell:

Funny thing is, run your Notes IMEI on that site and it ID's it perfectly, but ATT can't figure it out and thinks it's a Galaxy TAB.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] 5150Joker:
Man AT&T is retarded but so far I'm okay. I got mine configured as an iPhone.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Evo 4G63:
so are you saying it doesn't matter what plan we are on? I have the 2gb plan right now and I haven't received that email or text. I've been on the 2gb plan since I bought the Note on Nov 3.

Should I be expecting this email/text?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
Wow, so all /efs wipers have the same IMEI number, who woulda thunk it. That's hilarious about it being IDed as an iPhone! I wonder if anyone's tried to claim it was an iPhone 2g and went for the unlimited data + 200 SMS for $20 plan...:D

---------- Post added at 03:37 AM ---------- Previous post was at 03:30 AM ----------

From what I read of the same saga unfolding on galaxy tab owners, it looks like they were mainly targeting medianet users and people on grandfathered unlimited plans. So far I haven't seen anyone with a tiered data plan complain of being booted, so I'm hoping we're ok (at least for now.) I've asked that anyone on a tiered plan that has been booted speak up here so we can know.

The whole /efs folder IMEI changing thing seems to allow even unlimited data plan users to escape AT&T's wrath a little longer.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Reclaim:
I too would happily donate!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] 5150Joker:
I just deleted the efs folder and the imei number is the same generic one posted earlier. So that's bad news since all they have to do is ban a single imei. Best way is to just fight them on this because this is a phone running gingerbread not honeycomb like tablets.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Donaldjbennett:
I am on AT&T grandfathered unlimited plan and got the "text". I talked to AT&T for about an hour yesterday, like talking to a wall. They have not cut me off yet, but when they do, if they do, I am going to abandon AT&T and go with Walmart $45 unlimited plan. Hope I don't have to since I have 5 phones and 5 lines. Seems like AT&T does not want my $300 per month!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
They have never forgot that they are "BELL"

---------- Post added at 11:27 AM ---------- Previous post was at 11:21 AM ----------

so what would be the apn info for the 2 GB Smartphone plan?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] getmouse:
Well I just seen the unboxing video for the lte 1.5ghz. so yeah it is 1.5 not sure yet about the 1700 tho. As of right now I pop back in my t-mobile sim. http://youtu.be/-dtm84vGq0M
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] maxh:
Has anyone tried swapping the /efs folder with one from another samsung android phone? It seems like if AT&T did start blocking that one generic IMEI, doing a folder swap with another phone would be the next thing to work. Maybe that would even allow people who want a data only plan on their phone to do that by putting the /efs folder from a recognized tablet on their phone.

I would be doing this experimenting in a heartbeat, but I haven't received the dreaded sms yet, and I'm so in love with my Note I don't want to risk anything.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] les_garten:
I'm pretty certain that would work. I don't know if both could be on the network at the same time, kinda doubt it.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] CyberGhos:
Anybody has a efs folder from the note? What we can do is to get a sg s2 from att, get rooted and put note's efs folder on it, unroot to see if it changes the imei or brick the phone. If it bricked, bring it back to att, and att gets fcuked instead of us. If imei changed and works, leave it there and all of us do it. Then they will start blocking their phones and of course all of us will bring phones back and keep doing it till they unblock. Just a little childish strategy :D.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] dennishhh:
Could you please explain what the Walmart $45 unlimited plan is? Will a note work on this plan? I have five phones also and if this crap keeps going on I'll join you and dumping AT&T only one on contract now. What other options are there besides Walmart with the note?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] MoWeb:
The Walmart straight talk is with unlimited text and Web using AT$T's network. If you go to Walmart's web site and read the reviews some are not so favorable. It's a prepaid service and customer service is not in the US. I also read somewhere that they boot heavy data user. I deleted the efs on this Vibrant and it works fine as an alternative. Did the same thing on the other Vibrant we have.