yashsingh1/xdaforums huggingface dataset:
[Nokia Lumia 800] Lultima:
What firmware u use to unbrand, i use black v2 RM801_059L820_1600.2487.8107.12070 it's an italian country variant, now this is my first windows phone and i have some question.

1)I had to rename the file into 059M3C1 so the product key it's not change ??

2)I will receive nokia update?

3)Zune see the lumia like a debranded phone, when was tim receive un update of 11501 firmware,now i'm on 12070 and say it's upgrade.

It's all this **** correct or i had to do other little things to receive update.

Sorry i'm new of this OS. :D

Thanks in advance for the answer...
[Nokia Lumia 800] Rare Earth:
I have successfully debranded my Lumia 800. It's pretty sweet

Thanks to this thread. The main problem I ran into was getting the Nokia Care Suite to recognise the new firmware. It turns out all I had to do was create the folder "products" in the "packages" folder and then create the rm-801 folder in the "products" folder I had to create.
[Nokia Lumia 800] adhoc125:
I have a RM819. It had stock Vodafone Australia 8107. I used NCS and upgraded to unbranded 8773. I later read that there were 3 updates in the official Zune update. 8112, then 8773 and then another firmware update. I am wondering if this means I have missed out on some of the updates because I went straight from 8107 to 8773?
[Nokia Lumia 800] anseio:
According to MSFT, new updates contain all the info of previous updates. So, in the event that you waited for a carrier update and they refused to push out 8107... the eventual pushing out of 8773 will have included the 8107 (or whatever was missed) update as well.
[Nokia Lumia 800] pLUSpISTOL:
I'll check later if I have drivers installed or if it's like yours.
[Nokia Lumia 800] leus_phress:
Any luck so far?
[Nokia Lumia 800] pLUSpISTOL:
In device manager using Serial mode in ODDT it seems to have drivers.

In Care Suite it detects the phone as RM-801 on USB but it seems to have trouble reading the download packages I got through NaviFirm+.

Does anybody know how to correctly set up the firmware to be read by Care Suite as maybe I haven't done it correctly?...
[Nokia Lumia 800] leus_phress:
If I connect it in Zune mode the single one device it adds gets detected and installed, but serial mode results in the four devices without drivers shown above.
[Nokia Lumia 800] Cabrini:
Hello, is this change in the record cost for Htc Trophy v. 7740.16 with chevrom?

And exactly, what is it necessary to modify?

Thank you and greetings.
[Nokia Lumia 800] Wodnik Szuwarek:
Yesterday appeared a new version of NCS 5.0 2011.51.2

Just downloading from support JAF. We'll see whether this version will be active options for flashing .... etc.:D

---------- Post added at 06:22 PM ---------- Previous post was at 06:18 PM ----------

Support JAF/SFI

http://torrent.virtualplace.ro/
[Nokia Lumia 800] Wodnik Szuwarek:
It works, but you can only upload the firmware, which is consistent with the Product Code of your phone.
[Nokia Lumia 800] Briefcase:
The product code is the RM-801 part I assume? That means that branded phones can indeed be debranded with NCS?

RM-801 Nokia Lumia 800 (EU market version; WCDMA HSPA 850/1900/2100 MHz)

RM-819 Nokia Lumia 800.1 (USA market version; WCDMA HSPA 900/1900/2100 MHz)

RM-803 Nokia Lumia 710 (EU market version; WCDMA HSPA 850/1900/2100 MHz)

RM-809 Nokia Lumia 710.1 (USA market version; WCDMA HSPA 900/1900/2100 MHz)

Source: http://en.wikipedia.org/wiki/Nokia_Lumia_800
[Nokia Lumia 800] Wodnik Szuwarek:
No. Click Basic Info, read your PC, type PC in Nokia Package Data Manager and download your firmware. Later Rescan Data Packages below offline NCS. Afterwards Programming - Refurbish - Start.
[Nokia Lumia 800] Briefcase:
So how do you determine your product code? At the nokia lumia 800 page i see the following in the HTML (couldn't find it on the page itself hehe):

<div class="nk-support-questionmark-container" onclick="$('#nk-support-carousel-help-popup').hide();">

<!-- shadow wrapper -->
<div class="nk-right nk-all-border nk-support-questionmark-popup-dropshadow nk-support-questionmark-popup-gradient">

<!-- add pointy thingy for the bubble -->
<div class="nk-support-questionmark-bubble"></div>

<!-- bubble main container -->
<div class="nk-support-questionmark-box nk-right">
<div class="help_title">Where's my model number?</div>
<div class="help_text">
<p>Enter *#0000# on your phone’s keypad. The display shows your phone’s model and product code. </p><p/><p>On older phones, these numbers are printed on a white label in the battery compartment, underneath the battery.</p></div>
<div class="nk-cross cross_position"></div>
</div>

</div>
</div>

Source: http://www.nokia.co.uk/gb-en/support/product/lumia800/

When dialing *#0000# on my lumia 800 (RM-801) it does pop up a window but the result is all jaberish (weird characters and stuff).
[Nokia Lumia 800] Wodnik Szuwarek:
---------- Post added at 10:36 PM ---------- Previous post was at 10:34 PM ----------
[Nokia Lumia 800] Wodnik Szuwarek:
NCS is available to all and therefore do not allow for debrand.

Phoenix has only Nokia, but people cracked it, so works through the USB cable.

Phoenix is ​​the most advanced tool.
[Nokia Lumia 800] lerameur:
Are the "country variant" firmware on DPM the originals Nokia firmware?
[Nokia Lumia 800] Wodnik Szuwarek:
Yes, NDPM downloading original firmware from nokia server.

Country Variant is unbranded original firmware.
[Nokia Lumia 800] Gahgah:
I've found this: http://www.nokiaport.de/forum/thread.php?threadid=6115

It's german but this tool is able to change the product code of the device.

Perhaps changing the product code using NSS and the flashing via NCS can do the trick?
[Nokia Lumia 800] Neo_Sk8eR:
Successfully debranded with the refurbish option, first i downloaded unbranded fw and renamed it to the same names as the tmobile firmware, it detected the fw and when i tried to flash it asked for unbranded fw!! so i then redownloaded the unbranded fw with original names, put it in the same directory as the renamed branded fw and flashed away, rebooted to unbranded fw!!
[Nokia Lumia 800] Briefcase:
Could you check if your product code now matches that of an unbranded device? I red somewhere that breaking with the ROM/product code combination could result in that youre only be able update your phone by flashing (an updated rom) again. So the conventional microsoft (zune) update strategy will not work anymore with 'broken' ROM/product code combination.
[Nokia Lumia 800] Neo_Sk8eR:
Product code remains that of t-mobile DE
[Nokia Lumia 800] pLUSpISTOL:
So the code remains the same but there are no branded apps or start-up screen? :D

Will have to try this later!
[Nokia Lumia 800] fshqbizfs:
Ok guys, from my information source I know that we can flash 059J3G0 firmware on our RM-801 to get full unbranding and also to unlock full quad-band 3g (WCDMA 850).

Only problem is: i can't find that product code in NDPM, any idea?
[Nokia Lumia 800] zdentist:
OK now that I have downloaded the firmware from navifirm and phoneix and nokia care how can I flash it??? Phone is not detected by either and I am developer unlocked using chevron. Any help is highly appreciated. Thank you guys in advance
[Nokia Lumia 800] Neo_Sk8eR:
u dont need phoenix, just use nokia care suit 5.0, 4.0 wont recognise your phone make sure you have 5.0
[Nokia Lumia 800] darktuxing:
Hello, I will try to help you with flashing the lumia 800, it worked for me: but I can post links, I am too young on this forum, snifff...

- Download a firmware with dataPacketManager or NaviFirm. (Orange was my original operator, I'd try a Bouygues FR one and finally a variant country FR black)

- Download the last nokia care suite (5) with support for rm-801

- Once installed, start nokia support tool and set the path of the firmware (file-> Settings)

- In the folder of firmware, create a folder "rm-801", paste in this case the ten files downloaded before.

- If your Nokia is not detected in the support tool, install the drivers manually usb nokia (programfiles / Nokia / Nokia Care Suite / Drivers / installation for me winUSB to work)

- SO, now ... unplug phone, start support tool, plug the phone -> if everything is ok the phone should be detected and the right to basic information, you should find your "product code", very important because if you have not downloaded the exact same firmware as your phone, the tool will not can flash ... we will rename three of the ten firmware files to be stored in the folder "rm-801" for allowing support tool to flash.

For example, my original product code is 059L6Z8 and I downloaded a firmware that product code is 059M405, so I'll rename like this:

RM-801_059M405_1600.2479.7740.11451_006.dcp -> RM-801_059L6Z8_1600.2479.7740.11451_006.dcp

RM-801_059M405_1600.2479.7740.11451_006.vpl -> RM-801_059L6Z8_1600.2479.7740.11451_006.vpl

RM-801_059M405_1600.2479.7740.11451_006_signature.bin -> RM-801_059M405_1600.2479.7740.11451_006_signature.bin

- Now, in support tool, rescan data packages, down on the right, click the small arrow next to the cube. The cube should become green.

-If everything is ok, you're ready to flash! In Support Tool, do Programming -> refurbish -> start ... and do not touch nothing. Of course not especially not unplug phone or PC!

- The phone will reboot several times and Flash, it lasts 10 minutes

- Enjoy.

It worked twice for me, no worries!

This technique flashes the phone but not desimlock at all ... grrrrr

Someone he advanced on the subject of unlocked?

Thank you in advance. Sorry for my english...
[Nokia Lumia 800] Nitroin:
With the flash of this new firmware I'm going to lose the vodafone splash screen?
[Nokia Lumia 800] darktuxing:
If you take an unbranded or another firmware than vodafone... YES...
[Nokia Lumia 800] zdentist:
@darktuxing thanks alot for all you help will given a shot after work tonite
[Nokia Lumia 800] Nitroin:
Sorry for seeming dumb but I was searching for a further confirmation.

So, I'm going to download the latest firmware of our device with NaviFirm.

I've to search for the Nokia 800 (RM-801) right?

How can I check that the ROM is unbranded?
[Nokia Lumia 800] darktuxing:
Ok, variant country roms are unbranded... Take the variant country... I have now a variant country (unbranded) FR rom, and I don't have the bootscreen of any operator, just Nokia. ;)
[Nokia Lumia 800] jumpistef:
under product support tool, it recognizes my RM-801 (lumia orange branded) as soon as the drivers have been manually installed.

But at the right of the window, here is what I have :

Type Designator	RM-801

Model Name	NOKIA Lumia 800

Product Code	Failed

Imei	Failed

Software Version	Failed

Software Status	Not Available

and an error message on the bottom right (cubes icon) : "data package selection error, click..."

can somebody give me any idea of how I can solve this ?
[Nokia Lumia 800] darktuxing:
I suggest you have to restart the PC and the mobile

Then test again, check -> read basic information automaticaly

Start support tool before plug the phone

For the error package, verify the path of the support tool data files, verify if in Products folder yhou have the rm-801 folder with the renamed firmware files!
[Nokia Lumia 800] jumpistef:
restarted PC & Phone

still the same problem (tested with another usb port, idem)

path for the firmware is :

C>programdata>nokia>packages>product>rm-801 & the 3 files have been renamed correctly

any other idea ?

:confused:
[Nokia Lumia 800] darktuxing:
What the name of the pluged phone (driver) in Hardware manager in Windows?

For the path, exemple for me:

Real path = D:\Nokia\Products\rm-801\fw_files

Support tool, config = D:\Nokia

It will add \Products itself
[Nokia Lumia 800] Nitroin:
Thanks!

But for the latest firmware (1600.2479.7740.11451) there is only a CH ROM (or AT, FR, IN, RU, TW, GB) since I'm with the Vodafone IT (Italy) ROM can I have some incompatibilities?
[Nokia Lumia 800] darktuxing:
I don't think, no!
[Nokia Lumia 800] afenix:
Sorry people, I'm quite new to this, tried googling it and didn't find a normal definition..

What does debranding do?

I have a T-Mobile UK branded Nokia (Purple theme, t mobile browser bookmark)

So will trying all the things that you posted will remove all of this t-mobile packed stuff?

And will it sim unlock the phone? Cause I can't use it with a sim card of my local provider..

Thanks!
[Nokia Lumia 800] pLUSpISTOL:
This is debranding which removes anything the carrier has added; for example your T-Mobile start-up screen, T-Mobile apps etc PROVIDED that you flash a country variant firmware (basically a generic default firmware). Updates will probably be pushed to you earlier too.

It won't sim unlock (GSM) which would allow you to use sim cards from other carriers rather than being locked into one.

Check ##782# in the dialer and it will tell you if it's definitely sim locked or not.

See this thread and this link.
[Nokia Lumia 800] jumpistef:
tried & still the same result.

Also tried to download the firmware through DPM, impossible, navifirm is ok.

I think I will reinstall all the nokia stuff
[Nokia Lumia 800] darktuxing:
Hi, make sure you have the right version of nokia care suite... the <2011.51.2.63048> one. here seidea.com
[Nokia Lumia 800] jumpistef:
nokia care suite is the good one

it seems there is a paranormal activity in my pc...:D
[Nokia Lumia 800] zdentist:
@darktuxing THANK YOUUUUUUUUUUUUUUUUUUUUUUUUUUUU VERY MUCH IT WORKED
[Nokia Lumia 800] jumpistef:
cool

on my side, reinstalled everything from scratch, still the same problems, I wonder if i should try a hard reset on the phone...
[Nokia Lumia 800] darktuxing:
@zdentist

You welcome;)

@jumpistef

I don't know really... :( have you installed the good usb driver, which one you have installed?

Now the result would be to find the desimlock process!

Any of you have already unlocked the phone with a code provided by the operator?

If so, is it 10 or 8 characters? Mastercode generators return a code (that don't work) of 10 characters but I heard that the nokia lumia is released with an 8 character code, true or false?

Thank you in advance for your possible answers)
[Nokia Lumia 800] jumpistef:
thanks for your help, but I think the drivers are correct (winusb drivers x64), the phoen is recognized by windows & the support tool but not the firmware, code,.... Strange, maybe due to last orange update ?

As soon as i have the energy to reinstall everything, i'll try a hard reset of the phone
[Nokia Lumia 800] lerameur:
When flashing the stock Nokia rom, is the product code changing?
[Nokia Lumia 800] vadash:
If i flash a clean firmware do i loose the chevron wp7 unlock? if unlock is lost could I apply it again using the same token?, without paying for it agian

THX
[Nokia Lumia 800] jumpistef:
I'm checking navifirm and i cannot find the orange france firmware in the 11451 release even if my phone has been updated, can someone check on his side ?

another thing is when using nokia DPM, i cannot find any variant, i just got this error message 'error while retrieving a list of variant packages'....

thanks
[Nokia Lumia 800] geekaren:
If it's any consolation, I'm encountering the same error (where the product support tool cannot read the "basic information" for my phone). If I sort out the issue on my end, I'll be sure to report the resolution.

Also, just want to mention... I noticed the file path includes "Products" (not "product", it has an "s" at the end). Could this be part of the issue you're encountering?

(by the way, I doublechecked in response to your post: I'm not seeing orange france firmware in the 11451 release in Navifirm either)

---------- Post added at 02:37 PM ---------- Previous post was at 02:18 PM ----------

I found what I was doing wrong.

Initially, I had put the phone into "serial mode" (via ##634#) and then selecting serial instead of zune. Big mistake!!

I just put my phone back into zune model (again via ##634#) and then retried darktuxing's instructions (here). My phone "basic information" was then recognized by the Product Support Tool.

I just reflashed successfully, and no more T-Mobile Germany branding on the phone! YAY!! :)
[Nokia Lumia 800] princepilot:
I too have a tmobile uk locked lumia 800 so will try this in a bit. Is there any way to unlock this so i can use other network sims?

Matt
[Nokia Lumia 800] darktuxing:
@jumpistef Hey... have you tried without a sim in the phone? ;)

@princepilot... no for the moment .... grrrr
[Nokia Lumia 800] jumpistef:
I think since yesterday, i've tried everything, reinstalling rom scratch, changing of administrator session to another one, changing usb ports, hard reset on the lumia and i'm still having :

View attachment 835956
[Nokia Lumia 800] darktuxing:
That why I say you that... Y haved the same issue with the sim inside...
[Nokia Lumia 800] jumpistef:
just tried without the sim card, same issue

I managed to get the basic infos while testing the hard reset connected to my pc, just before, the lumia screen was showing an empty battery (full screen) but the cube on the bottom right wasn't green & wasn't able to flash anything after going to programming section.

Cannot reproduce it anymore....

i'm just becoming crazy ! I believe my nokia wants to run orange stuff ! :rolleyes:

anyway, thanks for support !
[Nokia Lumia 800] geekaren:
Perhaps try navifirm? I found 059J3G0 firmware in navifirm and successfully flashed it to my device.
[Nokia Lumia 800] fshqbizfs:
Yeah, it came out yesterday, I've flashed it too but it seems that band 850 is still locked. Nokia told me that 059J3G0 is the generic version they will use for Latin America release, but at this point I think that we must wait for rm-817 firmwares and use radio firmware image with rm-801 Os image.
[Nokia Lumia 800] zdentist:
I strongly believe that it's a hardware issue not software issue as nokia's website clearly states that it only supports 1900/900/2100 3G bands. So I think if we want 850 we have to replace our handsets which is DUMB because the cheaper 7100 is quad band out of the box supporting 850/1900/2100/1700 and the N9 is pentaband,latley Most of Nokia latest smart phones are Pentaband so I don't know why did they drop 850 from their FLAGSHIP WP7 device and put it in their cheaper one :S
[Nokia Lumia 800] fshqbizfs:
I think it's limited by software.

If you check on nokia repository with data package manager, there is already the firmware of rm-809 (lumia 701 North america edition) and the radio firmware is perfectly compatible with rm-803 (it's a cut-paste, basically, they even forgot to change the name of the files).

Unfortunately, rm-817 firmwares (lumia 800 North america edition) are still not online, but I strongly believe that we will be able to flash it on our 801 and get 850.

After all, even on my omnia 7 that has the same baseband of 801 i was somehow able to get 850 3g.
[Nokia Lumia 800] zdentist:
I really hope this is true I would love to have 850 as most of the time I am on E. But on the box it says 1900/900/2100 :s keeping my fingers crossed

---------- Post added at 02:14 AM ---------- Previous post was at 01:23 AM ----------

Can you tell me file name of radio in the 803 I will try to move it to the 800 firmware and install it (if it does install) and see if I will get 850. Hopefully it installs and doesn't brick my phone :D
[Nokia Lumia 800] fshqbizfs:
Does not install, I've already tried it. We must wait for rm-817

However, if you want to try, the correct file is from rm-809 package (search for it in nokia data package manager, for some reasons i don't find it with navifirm) and is named RM803_11w46_5_prod_generic_amss.esco (as i told you, they did not rename the file even if model is rm-809)
[Nokia Lumia 800] zdentist:
Will give it a shot and let you know. Wish me luck :)

Yeah you are right it doesn't flash it gives an ERROR :(

guess will have to wait and see
[Nokia Lumia 800] fshqbizfs:
However, the story i've been told by Nokia in panama is this: hardware is the same on rm-801 and rm-817. Same thing for rm-803 and rm-809. That's the reason of all Nokia sites reporting the Lumia 800 as quad band. Then quad-band capabilities have been locked to prevent grey market imports and and to allow Nokia to make separate product launches in America and europe. The girl in Panama (master gtac mentor was her title) also told me that they have firmware 059j3g0 there for testing and that it works with 850. However, the file that appeared in Nokia package manager two days after, is named Euro1, suggesting that frequencies are still euro ones. If in the next data appears a firmware named NDT <some_latin_america_nation>1 i guess we could flash it. As you said, wait and see (and meanwhile stay with the big E on top of the screen) :)
[Nokia Lumia 800] redswap:
I tried everthing but i still cant unbrand my lumia 800. The phone is recognized but when i try to update the left down box is always grey and says that cant find de files. On settings i search for the path of the programdata/nokia/packages/product, but i cant find the last folder, named products, and even if i create that folder he creates a new one and is not possible for me to put the firmware files in the correct path because oh that.

Can someone plese help...
[Nokia Lumia 800] djtonka:
locations for all new nokia software
[Nokia Lumia 800] redswap:
Im using windows 7, and even if i put the files in that path he automatically creats a new folder called Products...but when i go there i cant find that folder, its not visible, despite that i change that in explorer to see all files.
[Nokia Lumia 800] zdentist:
I had the same problem, I went and created a folder called products and inside that folder I created another one called RM-801 and pasted the files in and it worked. I followed the instructions made BY tux in this thread and it worked I think it's on page 4 or 5 in this thread. good luck

---------- Post added at 05:06 PM ---------- Previous post was at 05:03 PM ----------

There you go. I followed his instructions and it worked like a charm if this helps you HIT DARKTUXING thanks meter. I DON'T TAKE ANY CREDIT FOR THESE INSTRUCTIONS he helped me so I thought I would pass it on.
[Nokia Lumia 800] jumpistef:
after a small registry cleaning & reinstalling everything from scratch for the 2nd time, I finally managed to get my lumia unbranded !!! yahooooo ! :D

thanks for support !
[Nokia Lumia 800] FelluRan:
Since i'm new to this OS and it's basics, could a kind soul make a step by step tutorial for the unbranding process?
[Nokia Lumia 800] darktuxing:
Hi, look here ;)
[Nokia Lumia 800] zdentist:
?

does anybody know where this menu is at??? I can't find it in the OD menu ##634# ???

any ideas
[Nokia Lumia 800] darktuxing:
Is not from Nokia Network_Setup app?
[Nokia Lumia 800] zdentist:
I have network setup app but it only gives me the choice to pick my carrier to apply settings thats it. unable to find this menu :/
[Nokia Lumia 800] darktuxing:
http://www.uberphones.com/2011/12/nokia-diagnostics-app-hints-at-lte-capable-lumia-devices/ I don't know if it can help you?
[Nokia Lumia 800] geekaren:
darktuxing, your instructions work great! thank you for taking the time to compile and share them.
[Nokia Lumia 800] zdentist:
Thanks for sharing
[Nokia Lumia 800] Nitroin:
Are there particular bound in the update of the firmware?

I mean, is possibile to flash an older one?
[Nokia Lumia 800] darktuxing:
I think is possible to flash with older firmware if you folows Seidea's Recovery Instructions, here.

But I have not tried, I don't know if that technique don't change the product code!!!

In any case, I do not see why it would not work ;)
[Nokia Lumia 800] AndyD777:
can anyone help me please as this is annoying me some what now. I have installed and uninstalled the program a few times now. However, the phone is detected but it can't read the basic settings....

Does anyone have any ideas?

I am using version: Nokia_Care_Suite_5_2011.51.2.63048
[Nokia Lumia 800] Nitroin:
Nokia Care Suite 5 is an add on for an already existing installation of NCS4.0.

Have you installed both?