yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] Yadao:
Awesome. :) I sent an email on the 26th regarding a replacement, so I assume it was a revision 2 case that was sent to me (still in the mail). I think I'd prefer the revision 3 though. Will you be selling these separately from the rev 2 cases on Amazon or will you just start selling the rev 3 cases only instead? Either way, I'll be buying one.
[Samsung Galaxy Nexus] FastMhz:
Revision 3 FTW!

Returning my Revision 1 and will be reordering a Revision 3 when it comes out.

By the way, I just saw Seidio Online with a GSM design for 29.95! *yak*
[Samsung Galaxy Nexus] matteventu:
I bought a Matte Black TPU case on eBay, and you shipped it on the 12th of December, but actually is not arrived home yet.

It is the first version of the case, with the "poor quality" (or better, "not so high quality") screen protector.

Is the new Japanese high-quality screen protector coming with the 2nd or 3rd revision?

For i9250-GSM user, what difference will be between 1st, 2nd and 3rd revision case?

(I saw now that the case I've bought for 9.90$ and that is not arrived yet, now is sold at 5.90$, and the 2nd revision for 8.90$...)

Thanks :)
[Samsung Galaxy Nexus] Dutchy18:
im interested in buying.

i own a gsm galaxy nexus. not verizon.

if ill order from your ebay supplier, will i get the 2nd/3rd revision?

thanks
[Samsung Galaxy Nexus] Terrantula:
I purchased one of the original ones from Amazon, and then received a replacement that is just about as bad from a volume perspective as the first one. Is there a way to return the second one (which hasn't been used aside from the test fit) in order to get the gen 3? The gen 3 is definitely the way I would like to go.

Thanks,

Terrantula
[Samsung Galaxy Nexus] LosAngeles:
I would just contact the seller directly through amazon. I'm sure they will let you get the revision 3 case once it becomes available. So if I'm not mistaken the revision 2 doesn't fix the volume rocker issue on the lte nexus? Can anyone confirm? If so I think I'll just wait for the revision 3 to be available.
[Samsung Galaxy Nexus] stigmax:
Hey OneStepAhead,

Do you have the amazon link to rev3? I would like to get one. nothing changed on rev3 other then the vol rocker cutout, correct? just making sure cause i need it to fix the gnexus lte with ext batt

thx,
[Samsung Galaxy Nexus] Terrantula:
The one I received that I was told was revision 2 and should solve my problem did not. It was just about as bad as the version 1 I had. Personally, I would hold off for a rev 3 one if I was you. The rest of the case was fantastic and very well done IMO so the rev 3 version should be a great case.

Terrantula
[Samsung Galaxy Nexus] jerunk:
I have this case and it fits snug on my GSM Galaxy Nexus. The volume rocker is finicky but works. I tossed the screen protector that came with it.
[Samsung Galaxy Nexus] NPuter:
Same here. I have the smoked one (not sure if its Rev1 or Rev2).

This is one great case! I love it!

However, it only gets better with Rev3. Such, I'm ready to buy a black Rev3 as soon as it's released.

*off topic: who else was scared that he was going to drop it in the video?
[Samsung Galaxy Nexus] arcrox:
This really is a great case, except for the volume rocker issues on the rev 1 case I have (Verizon version with ext battery). It feels great, looks great, really compliments the phone, and the price is amazingly low. I contacted Diztronic and Clay responded saying they'll ship me a rev 3 case when they arrive next week. Excellent customer service. Hats off to them.
[Samsung Galaxy Nexus] :
I guess i will have to contact them about a rev 3. I currently have a rev 1 black matte and smoke matte and wish the volume rocker wasnt covered.
[Samsung Galaxy Nexus] djkinetic:
For anyone wondering about rev3...I just contacted them and they're reply was this:

"Revision 3 cases will be available next week. I'll send you an email as soon as they arrive to provide you with tracking information. My apologies for the inconvenience and have a happy new year!"
[Samsung Galaxy Nexus] matteventu:
At what email address have you contacted them ?
[Samsung Galaxy Nexus] tgmorris:
Diztronic Support: support@tpu-cases.com
[Samsung Galaxy Nexus] iamstuffed:
Awesome customer service!
[Samsung Galaxy Nexus] eskimoroll:
I just got my revision 2 case for my Verizon gNex and it's a great fit. The volume buttons even without the cutouts work really nicely and it's not misaligned at all. What's more impressive is the revised screen protector that came with it. It's a dry install screen protector that goes edge to edge and it's beautiful. It's clear, the tactile feel is just like glass, and it's really fingerprint resistant.
[Samsung Galaxy Nexus] DroidRacerX:
Revision 3 now available on Diztronic website (Matte Black & Matte Smoke)

For those who want Revision 3 (with the volume rocker cutout), its now available for order on their website in both Matte Back Black & Matte Back Smoke. Just ordered mine and used the $1 off coupon code "xda" to get it for $8.91 total (thanks again for the code THS1989!).

tpu-cases.com/index.php?main_page=product_info&cPath=42_51&products_id=198

Sorry the link is incomplete, I'm a new user to XDA and can't post a link yet.
[Samsung Galaxy Nexus] NPuter:
Thanks!

I'm ready to order now... I don't know whether to get the smoke or the black... I have a smoke rev1 right now. I would have gotten black, but they were out of stock... I though I wasn't going to like the smoke, but now that I have used it, I kinda like it...
[Samsung Galaxy Nexus] homemadehitshow:
Great thread and great videos.

I am really interested in this case but I want to know how easy the case is to remove. I use the spare battery and another case I bought was so hard to remove it was totally impractical.

Thanks for all the great info.
[Samsung Galaxy Nexus] bmorton18:
I find the case pretty easy to remove. I typically remove mine when not at work.
[Samsung Galaxy Nexus] Cdoan34:
just ordered rev 3, ill be sure to post up how it is when i get it :]
[Samsung Galaxy Nexus] sivagandi:
How good is the screen protector that comes with this?
[Samsung Galaxy Nexus] Enhanced:
I can confirm 100% that the GSM extended battery works with this case.
[Samsung Galaxy Nexus] al2x:
Just to let you guys know, their customer service is fabulous...

I ordered first a matte black case before Christmas, and about 3 days later when I got it and put it on my Nexus I had the problem with both extended and standard battery, emailed them that night and within 10 minutes I had a quick condo with a gentlemen named Clay who said Rev 2 was coming out within a few days of xmas, and Rev 3 would be in for the new year, so I asked him if I could hold off for a free replacement of a Rev 3 case.

I also ordered a pink glittery one for my girlfriend at the same time I got my original, and hers has the same problem with the down volume, and again, he was quick to allow me to get a free replacement.

Customer service wins over anything else in the retail game!
[Samsung Galaxy Nexus] djkinetic:
just received my rev 3 replacement and its perfect no more volume rocker issue
[Samsung Galaxy Nexus] orion2001:
Yup, they seem to be really on top of their game when it comes to Customer service. That is why I was more than happy to give them my business. Their products also look considerably polished for the price.

Great to hear! I can't wait for mine to get to me on Monday. Btw, is the case still tight around the GN? I had read one of Clay's comments on the Rev2 case on Amazon (he was replying to a review) and he mentioned that the reason they didn't used to cut out the volume rocker area was because it would compromise the case structure and make it not hold on as tightly around the phone.

I wonder if they've made some minor changes to the design/structure to prevent that from being an issue with Rev 3.

Also - Is the glossy edge slippery when holding the phone in slightly greasy/oily hands?
[Samsung Galaxy Nexus] djkinetic:
still holds pretty tight only thing i noticed is there is a slight bit of slack by the power button cutout that the original rev 1 case didnt have but its not really an issue where the case doesnt fit the phone..its just not super tight in that area like it used to be.
[Samsung Galaxy Nexus] orion2001:
Ah. good to know. So I take it that you definitely prefer Rev 3 over Rev 2? Also, could you comment on my question about whether the glossy top ends up feeling slippery when you have sweaty hands or whether the grip level is great all around?

Thanks!
[Samsung Galaxy Nexus] stigmax:
rev3 in the mail...cant wait!
[Samsung Galaxy Nexus] boynamedstacy:
Rev 3 is the ****!!

Damn, just opened the 3rd revision of the Diztronic case and they finally hit the nail on the head. Perfect fit, rocker cut-out, and works with extended battery and cover. I am not generally a big fan of TPU cases but this is dope. Best case I have gotten so far (Incopio, Rocket Fish, Verizon). Super slim and feels great. For $10 you absolutely cannot go wrong. Might post pics if you guys are interested (looks like the other one but the volume rocker is cut-out and fits great)
[Samsung Galaxy Nexus] twilightrevenant:
Just to chime in here.

Customer service is fabulous...

The glossy rim, it bothers me more than I expected. Every time I look at it I... It unfortunately looks rather cheap. It is not slippery, just out of place. If only the entire case is made of the same material.

Screen protector is pretty clear, no bubbles. However it is a fingerprint magnet.

I have a case-mate barely there, and this. Between the two, this fit better, the matte part feels better. Be warned though, the glossy part is very noticeable. I have switched back to the case-mate now because I cannot stand the gloss.
[Samsung Galaxy Nexus] Enhanced:
Anyone with revision 3 can chime in about the screen protector that comes with it? Apparently it's suppose to be edge to edge now. Just wondering if it's so.
[Samsung Galaxy Nexus] shojus:
So I just placed an order from their ebay seller (post3rs) for the black matte tpu case (rev. 2) and I received it and it definetely still has the volume issues but not as badly as the first one that I paid for as well... I kindly asked their customer service if I could get a replacement to the rev. 3 and was told:

We aren't offering free replacements for revision 2 cases. In my opinion revision 2 is better than 3, but it's debatable. There is a reason TPU manufacturers dont usually make volume cutouts. It requires a very large hole which causes the case to not fit as tightly on that side of the phone. Also with a very large hole you have dust/debris entering it which gets trapped between the case and phone. This can resulting in scratching. You are welcome to return the revision 2 case back to us for a refund if you'd like and purchase a revision 3 case. Unfortunately we are closed until the 16th as we are attending the CES convention. If you'd like to send it back to us I will issue a refund as soon as we return. Revision 3 cases should be available for order on Amazon starting Monday while we are away. Our return address is:

Diztronic LLC

1106 N Gammon Rd

Madison, WI 53717

First of all, I have ordered over 10 different cases from this company and NEVER asked for a free replacement and this is what I get... So I would have to pay shipping back to Diztronic and they will send me a rev. 3 case... No Thanks! I am kinda upset that after all of the business I have given to them that I cannot get one free replacement..? I will try to find a different vendor for my cases because I don't like when a company takes your money and runs... I truly thought that they were a GREAT company ( Clay ) but I have been let down... Oh well, I will just enjoy my GREAT phone! :) So just an FYI for everyone... Maybe they will be on rev. 10 soon so I will hold off... LOL
[Samsung Galaxy Nexus] djkinetic:
Thats odd as I believe others have requested revision 3 replacements on revision 2 with no problems...sorry to hear that you were denied...for the most part the customer services tho with diztronic has been great...and in the end even though its understandable for you to be upset...10 bucks for a case really is not that big a price.
[Samsung Galaxy Nexus] shojus:
Very True!! That is why I paid for all of my cases and never once complained... But this, IMHO is worth complaining about as their customer satisfaction has let me down and I was loyal to them! But like I said... Oh Well... :)
[Samsung Galaxy Nexus] bowsersoulstar:
It is not... in terms of the naked screen.

The top-to-bottom length is long enough to fit the screen edge to edge with the CASE ON. The side-to-side length is slightly shorter than the full length of the screen with the CASE ON.

... at least that's the case with the Rev 3 that I received today.

---------- Post added at 10:25 AM ---------- Previous post was at 10:14 AM ----------

Somehow, my Rev 3 came in the mail faster than I expected. Here are some thoughts.

If you hated the way Rev 1 was with volume controls (I sure did), this is an improvement. But that's not to say it's without some sacrifice.

Few post above has another poster's correspondence with Diztronics in regards to Rev 2 and Rev 3. Diztronics is absolutely correct that the new, larger, cutout for the volume will not allow the case to fit the left side as snugly and securely as Rev 1 or 2 would have.

I had Rev 1 and it felt rather sturdy and solid on the left side of the phone since there were no cutouts. Now, with the new cutout in Rev 3, all you pretty much get around the volume area is the top 'lip'. You will no longer get the solid-fit feel as you had in the previous versions and will feel flimsy and less secure around that area. It may bother some, it may not. It's something you'd have to try on to know for sure. It personally bothers me a bit, but I can get used to it. I still would rather prefer the cutout just for the button accessibility compared to Rev 1, but for those that have Rev 3 incoming, be advised; you will lose some firm/snug fit on that side.

As far as the volume control itself goes, you MAY have some adjustments to get used to. The indentation between the actual volume control and the 'lip' is now a bit of a gap. So when you're pressing the volume control, you may feel the lip gets in the way. Again, this is something that may personally bother me, but can get used to. It does not mean, however, you will lose accuracy in pressing volume up or down.

Edit: I'm on LTE Gnex with Extended Battery
[Samsung Galaxy Nexus] c00king.c0w:
new Version

i will get a the new revision and will try to upload a vid when it arrives
[Samsung Galaxy Nexus] tuanster1119:
When did you place your order? When I contacted support, I was told that they were replacing cases for all orders placed before 12/28. I believe the reason for that is because they started selling older revision cases at a discount once they made plans for a new revision.
[Samsung Galaxy Nexus] shojus:
Jan 2nd is when I ordered my case... I just think they are overwhelmed with free case replacements that they no longer want to honor what used to be their policy... I just can't sit here and read everyone saying how great their customer service is when they were terrible for me. But as stated above, I am over it and 10 bucks is really nothing to complain too much about just letting the community know my experience with the company. :)
[Samsung Galaxy Nexus] pongalong:
I ordered two of the rev. 3 cases.

The screen protector that comes with it is edge-to-edge but I notice that it lifts a little at the top and bottom. I'm also getting some lifting on the right side. As someone mentioned the new cutouts make the lining around the screen near the buttons feel a bit loose. I don't find this to be an issue, but maybe time will stretch them out though I doubt it.

Overall I am very happy with the case. It fits well, the matte finish feels comfortable in the hand. I've had no trouble accessing ports or buttons and the shiny trim adds a nice bit of flair. My biggest complaint is the screen protector, but that was a freebie.
[Samsung Galaxy Nexus] blackout203:
Emailed them last night about the volume control issues (ordered early December when this thread first opened) and received this reply last night:

We are out of the office until Jan 16th for the CES 2012 Convention in Las Vegas. We realize this is an inconvenience to our customers but please know this event will allow us to bring you more great Diztronic products in 2012. A request for support has been created and assigned ticket #___. We will try and follow up with customers if possible while we are away, but it may not be possible for us to resolve your issues until we return. If this is an immediate concern you can reach us at 608-620-4878. If you are requesting a replacement for a Galaxy Nexus case please read below:

If you are contacting us about a replacement for a revision 1 Galaxy Nexus Case unfortunately we cannot accommodate anymore replacement requests until January 16th. If you emailed us on Jan 3rd or earlier we are working hard to respond to all requests. Requests made after the 3rd will unfortunately not be able to be addressed until we return from the CES 2012 Convention on Jan 16th. If your order was shipped by Amazon you may wish to return the case to them for a refund and re-order a revision 3 case directly from them. They will have revision 3 inventory in stock for Matte Black and Matte Smoke sometime between 1/6 and 1/9, and all other styles between 1/10 and 1/12. When returning to Amazon please make sure you select "defective" as the return reason so they do not put the older revision cases back into inventory. Amazon also will pay return shipping on the return. Please accept our apologies for this inconvenience.

Afterwards, I just received a message stating they had sent out a replacement! Very good customer service, in my opinion. They are under no responsibility to send us free replacements. For the most part, these items work as described but I'm glad to know that they are willing to send replacements to appease customers. This kind of customer service will make me go to them for any future cases/accessories that I may need for this phone or others.
[Samsung Galaxy Nexus] orion2001:
How much did you pay for the case? They had dropped prices to $5 or less for the very reason that they were clearing stock for the new version and had announced that Rev 3 was coming with the volume button cut-out and that you should wait for that if that is what you wanted.

I still don't see how they have terrible customer service. They are extremely prompt with email replies and have repeatedly gone out of their way to keep their customers happy. Even though you ordered after the date for free replacements, they are still willing to send you a new one if you ship them back the old one...that is pretty much standard policy for most retailers, so it certainly doesn't qualify as bad customer service.

It's funny how customer perceptions change though. The screen protectors that came along with Rev 1 were a gift from Diztronic when they originally shipped the cases, but then some percentage of their customers went and dinged them on their ratings and complained because their freebie protector was not edge to edge (that is the only screen protector they could source at the time). And now, I'm sure some people will grudge them for not giving them a free replacement, even though they were never supposed to and there should never have been such an expectation to begin with.

Nothing personal :), I just find it curious how our expectations change in relation to other factors.
[Samsung Galaxy Nexus] jdavet:
Thanks for your the info. Was going to return my rev 2 and order rev 3... but I decided I'll stick with this rev and try to find a way to make finding the correct volume button easier.
[Samsung Galaxy Nexus] NPuter:
Just got my Rev3 and I have to say I like it a lot better.

The volume buttons being covered up did not work out at all for me. I could never differentiate between volume up and volume down... It is a lot better with them exposed.

I have a smoked Rev1 and now have a black Rev3. I kinda like both colors equally. I may order a smoke Rev3 so I could switch up the color every now and then. (they are cheap enough)
[Samsung Galaxy Nexus] sgtcurry:
lol I didnt even know there was a knew revision I ordered a rev 2 last night from amazon. :( Wonder if they are shipping the rev 2 or 3 instead.
[Samsung Galaxy Nexus] PossumK11:
I would be interested to see how the volume and power buttons fit the cut outs with the extended battery. On my Case Mate Barely There case the extended battery pushed the case away from the phone, resulting in the buttons sitting against the cut outs and being hard to press. The Barely There case is a stiff shell, so the Diztronic might not have this issue. I'd like to see how it fits though, since I'm getting tired of the bulk of the Incipio Silicrylic case that I have to use now.
[Samsung Galaxy Nexus] shojus:
I paid full price for my case... As I have noted in my messages I also paid full price for ALL my cases.... So yes it was a LET DOWN.... But I am not gonna die over a freakin case that's why I said " OH WELL" I could care less about their screen protector so that point is mute... I was just giving my feedback on how I had dealings with the company and yes it was not that great! But..... (UPDATE) LOL.... He came through for me and just reimbursed me and I paid for a revision 3 case! :) So all in all I am a happy with Clay!! He did and will get my return business! :)
[Samsung Galaxy Nexus] rubiconjp:
With their excellent support, Diztronic will be my first choice for all cases from now on. They did not have to send me a rev 3 case but they did, completely free.
[Samsung Galaxy Nexus] orion2001:
Excellent! Great to see that he got you sorted out :). I really like his/their way of going about business from everything I have seen and I think they will be very successful if they continue to provide such great customer service.
[Samsung Galaxy Nexus] webninja:
Are these still available? I checked amazon and tpu-cases.com and it doesn't look like there are any left.
[Samsung Galaxy Nexus] miaan:
is it weird that i like the rev 2 more than the rev 3? props to diztronic support btw
[Samsung Galaxy Nexus] rlsroufe:
I bought the first version of this case I guess without the volume rocker cutout. I guess I am not a huge fan of cases in general because they all feel too thick. The nexus is a big phone already and the case makes it more difficult to use with one hand. It was such a breath of fresh air to take it out of the case again... so much nicer nekkid.
[Samsung Galaxy Nexus] darrendm:
My case should be here next week.

I ordered on 18th Dec and it still hasn't arrived yet but I believe it will most likely be a Rev.1 (or possibly Rev.2?)

The rep I spoke to from Diztronic said the recommended case for GSM phones is Rev.1, and that the Rev.3 case was made for the LTE phones after users had some difficulties?

Also, I have read in this topic that Diztronic sent out Rev.3 cases free of charge to people that were unhappy, is it worth me doing the same? (most likely would be more difficult due to living in the UK)
[Samsung Galaxy Nexus] ramcharger1979:
I got my Rev. 3 case today. I would now say this case is perfect.
[Samsung Galaxy Nexus] Yadao:
I received one of the original rev 1 cases for Christmas. I noticed the issue with the volume rocker on my LTE GN. I remembered reading about the problem here before I even had the case. I checked Amazon and seen the notice Clay posted about the volume rocker issue. I sent him an email explaining the situation. Almost instantly and without question he sent me a revision 2 case even though I wasn't the original buyer. Excellent customer service.

Since then I have bought a high gloss smoke case as well as a revision 3 matte black case. Now I have 4 Diztronic cases for my Nexus lol. I'll be recommending the company as well as being a returning customer in the future.