yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] Vaanhoot:
My order status on the website changed to in stock from processing and credit card has been charged. Looks like it is getting ready to be shipped. Probably will be shipped tomorrow though as website says it takes approximately one business day for item to be shipped once status has changed to in stock.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] Mikroft:
The bilingual keyboard is a little different.
[Asus  Eee Pad Transformer Prime] SS2006:
I'm actually close to blowing a vein.

I ordered on Nov 20 somthing, got an email weeks ago saying it gets released TODAY

and NOTHING, no shipment notice, no tracking

What the hell, are they processing the orders backwards

Never again from FS, never again

---------- Post added at 04:33 PM ---------- Previous post was at 04:23 PM ----------

on a another note, are there any Transformer Prime cases (or that smart cover) anywhere in canada
[Asus  Eee Pad Transformer Prime] yhzhrm:
ANSWER:

BB or FS will no longer have it up for pre-order on their respected websites as the release date has passed. So, if they have stock then quantity remaining should display on their web site and you will be able to add item to shopping cart.

I'd placed an order with whoever has stock first. No idea on when stock will arrive, you just have to keep checking the websites.

There is always Stooples, but for them their web shows "it's coming ".

As for store availability, it would only be fair that all pre-existing orders would be filled before stores receive stock, but who knows. Several of us already know the both BB and FS are NOT fair as those who pre ordered a month before the CBIL version came available are still waiting to see these ship.

If you see one grab it before someone else does
[Asus  Eee Pad Transformer Prime] goraps:
Has anyone who has a November pre-order who was charged today received a tracking number. Just wondering. I was charged but am yet to receive a tracking number.
[Asus  Eee Pad Transformer Prime] SS2006:
Yes me, read my rant above
[Asus  Eee Pad Transformer Prime] asicman:
Dont worry buddy. I have to wait till 01/03 too! BB missed CP's cut-off time for 12/30 delivery.
[Asus  Eee Pad Transformer Prime] goraps:
Maybe it's just me but where did you state that you got a tracking number for a shipment.
[Asus  Eee Pad Transformer Prime] Jeff1192:
I spoke with a Best Buy CSR today and she advised that if your card has beeen charged it should show shipped within 24hrs.
[Asus  Eee Pad Transformer Prime] SS2006:
Sorry I meant I was charged but no tracking or communication
[Asus  Eee Pad Transformer Prime] blaziner18:
GRATITUDE:

thank you.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I talked to a CSR today and they received a Shipment today and will be able to fulfill 90% of the preorders. They will be shipped tomorrow or Monday. They are confirmed in and starting to ship within 24 hours. She said no tracking numbers are provided if you use free shipping but shipping notice will be given. She also said that sometimes it takes 24 after the item has been shipped before you receive a shipping notice.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] blaziner18:
woopsssssssssssssssss
[Asus  Eee Pad Transformer Prime] goraps:
I ordered somthing from them on boxing day with free shipping and I got a tracking number. I don't believe they mail it to you, but you can check it under your order status online.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Good to know... Thanks.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] blaziner18:
sooo many defective models going out!

im not seeing much complaints in this thread, is it possible that canadains are getting better versions?
[Asus  Eee Pad Transformer Prime] xGary:
Not sure. But it's probably just because there are way more copies that have been sold in the US so we are hearing more defects from them.
[Asus  Eee Pad Transformer Prime] blaziner18:
yea, that sounds valid.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I think just a select few have ones with defects and the vast majority are too busy playing with them than posting here. I have 3 friends that have received them so far and they are very happy with them. One friend has some minor noticeably screen bleeding at boot but it is hard to notice during normal use. I'm not too worried about mine when it comes at the moment. Still waiting for Best Buy to ship these things...

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] goraps:
Has any BB Nov. pre-order who has been charged, seen their status change from In Progress to shipped or got a shipment notification.
[Asus  Eee Pad Transformer Prime] Minupla:
Not here, although Best Buy now has my money...
[Asus  Eee Pad Transformer Prime] Jeff1192:
Nope. But I'm not sure if they'd have people working the next couple of days. You'd think they would have hauled ass to get these out finally. But why give us good service now?
[Asus  Eee Pad Transformer Prime] yhzhrm:
BB Pre Orders (November)

Just got off the phone with BB CSR.

My order for the Prime will ship Tuesday or Wednesday as they do NOT ship on the weekend and to boot it's a holiday weekend and they don't ship on holidays.

If it ships Tuesday I want expect it until the following Monday Jan 9th.

oh well... Happy New Year! to everyone
[Asus  Eee Pad Transformer Prime] blaziner18:
thanx, thats great to hear.

Now, i just need to find THE STUPID THING!
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Tomorrow or Tuesday you should start hearing about these things being shipped. They are in stock just waiting to be shipped.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] wrick01:
so, noone got it yet ?

Im going to lay my hands on mine tomorrow.
[Asus  Eee Pad Transformer Prime] asicman:
Got mine today from dec 24th BB order. CP was clearing backlog so I'm not complaining :-D
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Good to hear. Just hope mine ships tomorrow, ordered it on Nov 23. How do you like it so far?

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] wrick01:
And andand ?
[Asus  Eee Pad Transformer Prime] asicman:
So far so good. No dead pixels and minimal light bleed. I don't have a fast enough connection to test wifi fully, but at home, the tablet and my phone have equal results. GPS not working fully though. I only see 4-5 satellites and none of them lock.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Good to hear. I don't care about the gps cause I have a garmin gps which no tablet or smart phone can out perform anyway. Now just waiting for my shipping notice hopefully tomorrow...

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] blaziner18:
god damn, bb and fs are dead, ive checked every 4 to 6 hours and they are not getting any stock in.
[Asus  Eee Pad Transformer Prime] Dr.Mcq:
FS just does not care!!! They charged my credit card ages ago without notifying me & until this moment there is no tracking number. This is reallllly getting ridiculous. Did any one have any updates?

I pre-ordered mine Nov 23rd
[Asus  Eee Pad Transformer Prime] wrick01:
got mine today !

Order dec 24th.

Was out of the office for 5 days, so would've gotten it on the 30th of dec....
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I preordered mine on Nov 23 too from BB, and it hasn't been shipped yet. I checked on Friday and it said in stock and usually ships in 24 hours. Well still waiting. If it doesn't ship in the next few hours I will be calling in to complain. I'm scared to cancel my preorder as it will probably ship the same day I cancel it.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] Dr.Mcq:
At least ICS is announced for jan 12th. We'll get to skip honeycomb when it arrives.
[Asus  Eee Pad Transformer Prime] corman1:
I just called Future shop (don't know what I was thinking) and the csr has no idea whats going on. He tells me I should have it by Friday. I informed him that the status on my order page showed in stock DEC 29 and my understanding was, air orders are supposed to be shipped on the next business day (DEC 30 ). There isn't even a tracking number so I don't think it will be out of their facilities until jan 04 which probably means I'll get it Friday.

end of rant.
[Asus  Eee Pad Transformer Prime] yhzhrm:
I spoke with BB last Friday. CSR said it would not ship until Tuedsday/Wednesday. My option to cancel is no longer available as mt CC has been charged. I phoned and complained about beeing bumped by December 24orders. I'm supposed to receive a $30 credit. Just be nice, tell them your unhappy over your experience with this pre-order stuff and ask them what they can do anything for you?
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Well I was excited to receive email from BB about my order. Was very sad to read the following:

Thank you for your recent order at BestBuy.ca! We just wanted to inform you that your order item(s) is currently awaiting arrival to our warehouse. You will receive a Shipment Notice email as soon as inventory is ready.

This order contains: Items(s)

Asus10.1" 32GB EeePad Transformer PrimeTablet With Wi-Fi

This was for preorder on Dec 2, I have another preorder done on Nov 23 and no email about that one yet.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] yhzhrm:
Although not very reliable what does the order status on the web say?

You have two orders each order will have an order number.

My order shows status in stock. I am waiting for status update on that order. Not sure how often they refresh/update their database.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
This is what my December 2 order says now. Still good for Nov 23 order, says in stock. It said it was in stock this morning.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] goraps:
I don't understand why they haven't shipped yet. They charged me on the 30th and have had it saying in stock since then so why didn't they ship it yet today.

By the way in response to my inquiry about the Dec 23rd orders being shipped before the pre-orders here was the BS response I got from BB:

Dear XXXXX,

Thank you for contacting Best Buy Canada in regard to Order # XXXXXXXXX.

Your order has been released for shipping by Canada Post and has been assigned a tracking number. You should receive an email with this confirmation number. Also you can sign into your online account and select My Orders and you will find the tracking number information. You can expect to receive your order within 3-5 business days of being shipped.

If you have any further questions or concerns, please contact us again by emailing customerservice@bestbuycanada.ca or by calling 1-866-BEST-BUY (1-866-237-8289).

Thank you for contacting Best Buy Canada, we appreciate your business.

Sincerely,

Kylie

Best Buy Canada
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I heard NCIX are getting some in this week so I placed an order through them too just in case BB decides to screw me over again. I am not going to cancel my NCIX order until I get a tracking number on both of my orders.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] corman1:
Future shop has now charged me for the dock I had pre ordered back in nov 22 It was scheduled for release jan 6. Still says pr ordered in my orders page , no tracking number. They are very good on updating money they take but can't seem to get around to releasing it for delivery. Now the tablet and dock has been paid for an no signs of tracking numbers :confused:
[Asus  Eee Pad Transformer Prime] lbloo:
In stock now on Best Buy's site. Had 19 left a few minutes ago. I ordered one, when I was done, there was only 13 left.

Good Luck.
[Asus  Eee Pad Transformer Prime] corman1:
4 left, hurry
[Asus  Eee Pad Transformer Prime] Vaanhoot:
This is bs, they put my preorder on out of stock, and then sell some just now.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] Jeff1192:
I've gotta say that I'm not too impressed with Best Buy. This was their chance to try and make things right with this mess. I realize the delay is not really their fault but they certainly screwed up with the whole shipping out CBIL Primes before the pre-order people. I would have expected them to have been all over our pre-order shipments this morning and have them out of the warehouse right away with an update to us that they have been shipped. Instead it has now been almost 5 days since they billed our credit cards and we still don't have our products shipped to us...........inexcusable. Up til now I was giving them the benefit of the doubt, since the real delay was ASUS's mistake. But this pretty much guarantees that they don't get my next pre-order business.
[Asus  Eee Pad Transformer Prime] blaziner18:
i cannot beleave it...

i have been waiting all day for a bb or fs stock to go up! i guess an hour break is to long to take..
[Asus  Eee Pad Transformer Prime] anorack:
I've got two emails from CSR of FS, telling me that I had one reserved. (pre ordered the 22 Nov) That the shipping will happen on Monday, just today they charge me my C.C. but no shipping news. I really hope they start to ship tomorrow so I can have it on the weekend.

I will never pre-order anything from BS or FS again.
[Asus  Eee Pad Transformer Prime] 5h4d0w:
Same here, would be nice for the weekend =( I'm considering replacing my keyboard order, only to use up the 2x $25 coupons they sent.
[Asus  Eee Pad Transformer Prime] wrick01:
Just typing my first post with my tf201. It shipped with 8.8.3.23
[Asus  Eee Pad Transformer Prime] wrick01:
And gps locked mee instantly...:-)

Loving it so far
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Yeah they just keep saying they will be shipped on this day and then the day comes without a shipping notice. They keep your hopes up but the Prime never ships. First they say they have in stock on the 12 and "can't ship them until the release date on the. 19th." Then they say they got recalled and will be shipped on December 30. Then on December 29 they change status to in stock and charge your credit card. But on the 30th still no shipping notice. But if you call them they keep your hopes up and say they will ship on Tuesday. Then, on Tuesday (today) they change the status to "Out of stock" which means they have no idea when it will ship. I'm so frustrated right now. Not even mentioning the primes they sold on the side to non preorders.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
Sorry double post, please delete.
[Asus  Eee Pad Transformer Prime] renozz:
Another Canadian to add here, and lurker here in the past month.

I found this site by luck while googling the Prime, so I've been following the threads and learning alot from them too as I'll be a first time Android user.

I preordered the Prime and the dock from Futureshop way back on Nov 22, I was looking for Christmas gifts for family and lucked out by clicking the tablet section for fun. I wanted the original transformer way back in the summer, but I stalled on it since there was the big hype of the HP touch pad, and when that became a mess I went back and researched the transformer again and found out that the Prime was going to come out soon, so I waited and waited until that lucky night of the 22nd.

I only received two emails from FS, one that I received a $25 coupon for the transformer being so delayed, and the other on Dec 30 that the dock was due out on Jan 6th. So when I checked my order status on FS I found that they split my order into two, one for the transformer and one for the dock. The transformer was also upgraded to "in progress" and they charged my credit card for the price of the transformer. I was home all day today, but left for about an hour around 4:30pm, and when I got home I had a DHL sticker on my door. AARRRGGGG!!!

Sorry for the long first post, I just wanted to share my experience.

Funny thou that I'm in the minority of Futureshop preorderes. When I preordered in Nov, there was nothing at BestBuy and nothing on the Staples site ( as that was where I was going to purchase the original transformer and dock from )
[Asus  Eee Pad Transformer Prime] Vaanhoot:
So you never received a shipping notification from fs?

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] corman1:
This is their policy:

Thanks for shopping with us at futureshop.ca! We got your order and we'll process it right away.

Delivery

As soon as the tracking info is updated in our shipping partner's system, we'll send you an email with a ship date for the item(s) you ordered. Your card(s) won't be charged until we've shipped the product to you.

Scheduled Delivery

Once your order is processed, an email will be sent to you with more info about your Scheduled Delivery. Of course, until a delivery date is arranged, your card(s) won't be charged.

My card has been charged and I have yet to recieve any tarcking information.
[Asus  Eee Pad Transformer Prime] Jeff1192:
Man I'm really trying to be patient with this whole issue....but now there are posts showing up that people are getting their pre-orders in Germany.....it's absolutely ridiculous that the initial Best Buy Canada pre-orders have still not been filled. Obviously ASUS AND Best BUY dont' give a rats *** about their Canadian customers. This was supposed to be released in December and ordered by many people as a Christmas gift.

Sorry....had to vent a bit after getting up this morning and still not having a shipping update for my pre-order from Nov 24th.
[Asus  Eee Pad Transformer Prime] renozz:
Nope, nada, nothing. Weird!!!!

corman1 has said it like I would have with the same FS email.

So I wonder who is winning the Canadian orders delivery sweepstakes?

BB? FS? Ncix? etc etc.

Here's to hoping that the wait we are suffering is rewarded with the better primes, GPS not withstanding.

---------- Post added at 08:12 AM ---------- Previous post was at 08:05 AM ----------

I have forgotten alot posts of this thread already and I'm not going to back to rereading this thread, but did anyone get a tracking number before they got their Prime?
[Asus  Eee Pad Transformer Prime] von_epp:
Here's the Best Buy one:

Remember: Your credit card is not charged until your pre-order is shipped, so check its expiration date. If your card expires between the time you place your pre-order and the time your order is shipped, you will receive an e-mail that informs you to update your credit card on the order through Your Account or by calling Customer Service (for Guest users).

(was going to include the link as reference, but n00bs don't have enough permissions to post)

[Edit: If you're trying to find the reference: Home > HelpCentre > Delivery and Returns > When will I receive pre-ordered products?]

Been lurking here too, not impressed, to say the least.
[Asus  Eee Pad Transformer Prime] yhzhrm:
Venting...

Yes, I am one of those who pre-ordered back in November. Current order status: in stock CC charged Dec 30th

BB does not know which end is up. After speaking with a CSR yet again, they can only tell me that a prime has been allocated to my order. It is in the warehouse ready for Canada Post (CP) pickup. BB are telling me it is now CP's fault as CP are the hold up. However, the CSR then tells me they have not been to the warehouse so they have no idea how things work down there. Go figure.

The only saving grace is that a fellow worker placed an BB order for something other than the prime on Dec 29th. His order is showing as in stock and his CC charged His order has the same status as my order "in stock".

Maybe they are using a lottery system in the BB warehouse for items that want to ship that day.
[Asus  Eee Pad Transformer Prime] Jeff1192:
Yeah I don't understand what's going on down there at Best Buy. I have ordered tons of things from them in the past, especially at Boxing Day time and they have always been really quick. Like I said earlier, my printer from Boxing Day made it to my place in Ottawa by the end of the week. I can't see how things could be busier now than they were at Boxing Day.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I just don't understand how two of the biggest Canadian electronic retail chains can be dead last on releasing this thing. NCIX, Canada computers, Tiger Direct and other Canadian companies have got the primes in their preorder customers hands over 2 weeks ago.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] ryth:
Frustrating. BB was showing a stock of 5 first thing this morning. I tried to place an order but after filling out 3 pages of information it then told me there were none available for shipping, only in-store pickup. I then filled out the form again for in-store and it told me it was only available for shipping :confused: . Inventory continued to show 5 in stock.

Page has since been updated to back order. Blargh.
[Asus  Eee Pad Transformer Prime] nooganator:
My FS order Status has been "in progress " since the 28 of December. I still have yet to receive any shipping conf. But my FS account says estimated delivery is supposed to be before Jan 6 (Friday)

Ive had this thing on Pre order since one of the very first days from staples, until I couldn't handle their idiocy anymore. Finally caved and bought a CBIL version from FS. I just want this to end. My card has been charged for about a week now, I understand about the holidays and all but the last month and a bit has been stupid
[Asus  Eee Pad Transformer Prime] DuranC:
Same deal for me. Pre-ordered from BB on Nov 22. Shipment date was 12/05, 12/22, 12/20, and then 12/30. Called yesterday, said Canada Post was going to pick it up and ship any time now. They have told me that I will receive a shipment notification any time now. Nothing yet.

I will never buy anything from FS/BB again.

Period.

I will call back and see if they can do anything else for me.
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I was told the exact same thing last Thursday. Any time now has almost turned into any week now.

Sent from my SGH-I896 running MIUI.
[Asus  Eee Pad Transformer Prime] von_epp:
So I gave Best Buy Customer Service a call and noted that my credit card had been charged, and that according to Best Buy's stated policy on their website that should mean that my product had shipped or there had been an error charging my card.

The customer rep said, "Well, I do have some good news. I can tell you that it's on its way, but it's not in our warehouse."

"But it hasn't arrived with Canada Post yet or you'd have a tracking number?"

"Yes."

"So.... you're saying it's no longer in Best Buy's possession and that you have no way of tracking it? That can't be, Best Buy wouldn't put a product it bears responsibility for in the hands of a third party without having some way of tracking it"

"I've said too much" (He honestly said that verbatim.)

My guess is caught blowing smoke out his rear. Extremely unprofessional.
[Asus  Eee Pad Transformer Prime] anorack:
Some black van will stop in front of your door, and a masked guy will deliver the "package" anonymously. :D
[Asus  Eee Pad Transformer Prime] Vaanhoot:
I just called too and asked why my credit card has been charged but I haven't received a shipping notice yet after 5 days. They said that means it has been shipped but Canada Post haven't started the tracking process. I asked why my order says in process and not shipped. She said it is because Canada Post hasn't provided them with a shipping confirmation yet. I then confirmed that they are telling me it is Canada Posts fault and not BB. She said yes that is right. So BB is never at fault, they shift the blame to asus or Canada Post. I forgot to ask why they are selling them before fulfilling preorders. I will ask when I call again tonight if I don't receive a shipping notice today.

Sent from my SGH-I896 running MIUI.