yashsingh1/xdaforums huggingface dataset:
[Asus  Eee Pad Transformer Prime] juvenile43:
the automated system did that to me today too but a couple days ago it didn't it just said the item and release date also a couple weeks ago the same. I don't know if its a bad or good thing but something changed
[Asus  Eee Pad Transformer Prime] NoTanFightFan:
Well, I just called the automated order status thing, and it told me a billing error occurred, which makes no sense since the money is there and has been authorized. This whole situation is nerve racking.
[Asus  Eee Pad Transformer Prime] wynand32:
I got the same thing and am being forward to a rep right now. I'll report back with what I hear.
[Asus  Eee Pad Transformer Prime] NoTanFightFan:
Well, I just spoke with a rep and she told me she couldn't find a estimated date of arrival. She could see that the street date was 12/18/11. She said everything on her end looked right, and that my money had been collected. She said I would definitely receive a email if there were such error to notify me. She said call back Sunday or Monday to be sure that everything went through right for me, and basically disregard that error message. She could see no sign of error.
[Asus  Eee Pad Transformer Prime] wynand32:
Same here, no sign or error and no ETA.

Really, I'm not going to believe this thing is going through until it shows up on my doorstep. And at this point, I'm not even sure it's all that much about the Prime itself anymore. It's more like a quest--can I get this thing next week?

Sort of like the Holy Grail. :D
[Asus  Eee Pad Transformer Prime] NoTanFightFan:
Agreed. I just don't want it canceled, especially when I can see the authorized charge on my account.
[Asus  Eee Pad Transformer Prime] wynand32:
Of course, I don't have any authorizations on my account except for the new 2-day shipping charge. No authorization has ever hit my CC for the tablet itself. That does make me wonder, but again, I don't think I'll know what's going to happen until it actually happens.
[Asus  Eee Pad Transformer Prime] pbg225:
Hey viperboy thanks for keeping us all informed, i see gamestop has started telling preorders they wont have stock until the 23rd based on an email they received saying it was a nationwide delay, any chance you can check next time you work to see if best buy got a similar email or if we are still on track for the 19th
[Asus  Eee Pad Transformer Prime] mustang_52:
I'm getting the error too and no temp authorization on my card although they are claiming its all good. Go figure.
[Asus  Eee Pad Transformer Prime] peare:
The authorized amount has disappeared from my account status. The amount was "in process" from the day I placed my order, updated on the 12th... and now it is not there anymore, but I am checking my order from BB and it still shows 12/18.
[Asus  Eee Pad Transformer Prime] NoTanFightFan:
Have either of you guys had anything changed since you ordered the thing, like shipping method?
[Asus  Eee Pad Transformer Prime] mustang_52:
Mine still says the 18th and in progress
[Asus  Eee Pad Transformer Prime] DarkSi08:
Just to add to the confusion -

I pre ordered on 12/3, opted for overnight shipping. I had the initial charge, which fell off of my account a few days later.

Monday, the money had been charged again, but fell off again this morning.

No changes for me on the status screen, still says 'releases 12/18'.
[Asus  Eee Pad Transformer Prime] monocheli:
This is a cross post from the BB order thread. I wanted to ask Viperboy if he knew anything more or had any insight as to the status of the now back ordered Best Buy orders.

"On the phone with csr. He says there was not enough of them and they are waiting for Asus to ship more to them. Right now they are expecting more on the 20th... I commented that I had paid extra for expedited shipping. He offered to credit my account for the extra I paid for shipping. I stated I didn't want to change anything with the order. He said it would be a separate credit to the account and would not effect the order or shipping method/date of the order. He also said right now I am on a temp back order not and extended back order. The difference being that the are planning to have more before the 12/20. I asked if there were going to be enough in the next batch to cover my order or not. He was unable to confirm or deny but told me to call back if the status has not changed by the 20th and there are other options they have available.

I ordered champagne 32gb on 11-29."
[Asus  Eee Pad Transformer Prime] John Kotches:
My 11/29 preorder for a 32gb champagne gold changed status from in process to back ordered overnight.

arrrggghh.
[Asus  Eee Pad Transformer Prime] jordache16:
I'm in the same exact boat. Pre-ordered the 32 Champagne on 11/29, been checking the order status almost every day since then ('In Process - Release date 12/18'). Well now that that day is finally here the status switches from 'in process' to 'back ordered'.

This has been an extremely frustrating experience to say the least.
[Asus  Eee Pad Transformer Prime] new2q9c:
11/27 pre order

32G, Grey

Backordered now
[Asus  Eee Pad Transformer Prime] johnnyutah22:
11/30 preorder

32 gray

backordered
[Asus  Eee Pad Transformer Prime] techjunkie9194:
I called Friday and Saturday and each time I was told that my status had changed and the tablet was pending release which they said meant it was getting ready for the fulfillment stage. Each time I was told their system showed delivery by the 20th.

I am no genius but they had to know that they received a specific number of tablets and had a specific number of preorders. In any envent their system did not have up to date information. My status now says "Order Status: 1 item(s) backordered".

I called Best Buy this morning and the CSR told me it is on a two week backorder. She said normally things are put on a 30 day backorder. She said this means that stock should arrive any time. I guess it will come when it comes but I must say some of the fun and excitement has worn off. First Amazon and now Best Buy. I realize they can't ship what they don't have but to be told it would be delivered the 20th and it was shipping and now this. It is a little frustrating.
[Asus  Eee Pad Transformer Prime] xXxDieselxXx:
So it seems 11/22 and 11/23 orders for Gray units are on the safe buffer area.
[Asus  Eee Pad Transformer Prime] kylez64:
lets all hope its temporary because if not its gonna suck. I also pre orderd the champain gold 32gb model and im backorderd. we should at least get an update soon (I hope)
[Asus  Eee Pad Transformer Prime] infinitemethod:
12/4, now back ordered. Really Best Buy? After the couple of phone callsI made and all of them saying that I was for sire getting it today or tomorrow, now the lady said it's on 30 day back order. In tis day and age, I feel like yo should be able to tell how many per orders you have and the first shipment amount. I could've had this information weeks ago instead of getting docked around. I've lost all confidence in Best Buy and will never be shopping there again.
[Asus  Eee Pad Transformer Prime] techjunkie9194:
Better yet, you were told a 30 day backorder, I was told a two week backorder. I don't think they really have a clue.
[Asus  Eee Pad Transformer Prime] RowdyBoss:
Wow, just checked BB website & they have changed the availability to not available for both shipping and in store pickup. Just last night it said shipping for pre order & coming soon for in store. Seems like it might be awhile before we see it.
[Asus  Eee Pad Transformer Prime] farplaner:
I can't believe it, but now I wished I ordered my Champagne from Amazon...
[Asus  Eee Pad Transformer Prime] chickut123:
11/24

32 GB gold

Backordered. :(
[Asus  Eee Pad Transformer Prime] UmbraeSoulsbane:
Same problem here. Just this morning it went to back ordered. No rep or supervisor could give me any information. They seemed to say this was an error and said there were lots of complaints. I was given an issue number and told they were researching.

Seems a shame they can't count. I would love to talk to the CEO which opens every call thanking me.

They are really not wanting to talk to me again. They should have had a lot more advanced notice if they were not going to meet orders.
[Asus  Eee Pad Transformer Prime] wynand32:
We need to merge the two Best Buy threads... Seems like one person was told the "Backordered" status is because Best Buy was going to actually ship on the 19th all along. Therefore, the 12/18 date was an error, and we're in this status because in fact we're going to ship tomorrow.

We'll see, of course.
[Asus  Eee Pad Transformer Prime] xmtsystems:
I only ordered the gold dock from Best Buy, but it is showing up as "in process", and that it will be released on the 19th.

As far as my Prime is concerned, Amazon already shipped it, and I'll have it this Tues.
[Asus  Eee Pad Transformer Prime] farplaner:
Doesn't really explain why some people got a shipping notice but the rest of us were back ordered tho.
[Asus  Eee Pad Transformer Prime] UmbraeSoulsbane:
Maybe they got the ones with the wifi issues. :)
[Asus  Eee Pad Transformer Prime] wynand32:
I don't think anyone actually got a shipping notice from Best Buy, did they?
[Asus  Eee Pad Transformer Prime] farplaner:
Some people got "shipping in 1-2 days", the rest of us got backordered notice.
[Asus  Eee Pad Transformer Prime] wynand32:
I don't want to go all the way back through the thread, but I thought those reverted to backordered as well. Maybe not.
[Asus  Eee Pad Transformer Prime] infinitemethod:
My dock says being processed but the tab is backordered. How frustrating that will be if I get that before the tab.
[Asus  Eee Pad Transformer Prime] idontknowu2:
Ordered on 11/22 and mine still shows shipping in one to two days. Changed to this status this morning. Grey 32
[Asus  Eee Pad Transformer Prime] mlee112:
Mine is the same way. Ordered the 22nd and started saying that this morning too.
[Asus  Eee Pad Transformer Prime] -viperboy-:
For any online orders of in-stock items, Best Buy says thay if you order by the 20th, you will have it for Christmas. So if they get more stock in on the 20th, many of you should still see it before Christmas.

When they did the pre-orders, they most likely didn't have any idea how many they would have. I seem to remember an issue with this when the first Transformer came out. Seems like this is an Asus supply problem again.
[Asus  Eee Pad Transformer Prime] NoTanFightFan:
Thanks for the update man. If you get any more updates, please keep us informed.
[Asus  Eee Pad Transformer Prime] -viperboy-:
Will do. It just annoys be that Best Buy (in my opinion) never seems to get it right. Always with good intentions but something always seems to ride the Fail Train at some point of the process.
[Asus  Eee Pad Transformer Prime] theguid:
I preordered from Best Buy on Nov 24th, and today my order has changed to shipping in 1-2 days. It was for the gray 32g model. I also had two charges show up on my credit card for a while and then both charges dissappeared two days ago, which worried me, but today it seems like things are moving along.
[Asus  Eee Pad Transformer Prime] Wordlywisewiz:
What's the in store date?

Best buy doesn't take preorders in store do you?
[Asus  Eee Pad Transformer Prime] Blairware:
WHAT?

WHAT????? You can't take "Pre-Orders" for a product that you are not sure if you will have. I realize you ar eonly theorizing on what may have happennned, but man... I check the BB page 2x a day, and call every second day. The responses I get are as varied as the weather. Frustrating? Infuriating? Maddening? I can't even BEGINBE to tell you, as I have all of my "device-additction"wrapped uo now in this, having SOLD my TF101 and now, just getting dicked around, pretty much on a regular basis.... JUST GIVE US A SOLIS ASNWER, BEST BUY!!!

(Sorry Viperboy, I know you are only the messenger in this case, and actually not even that, but just trying to help.)

sigh
[Asus  Eee Pad Transformer Prime] calin75:
I agree it's frustrating and maddening but not surprising by ASUS to botch this launch like they did with the first transformer. I pre-ordered on 12/02 and now is in backorder. Mine is the champagne one. Good news is that I may still get the keyboard dock unless it changes to backordered as well.
[Asus  Eee Pad Transformer Prime] lalbcp:
My dock showed backordered this morning (ordered 11/23). Expecting same email as tablet any time soon.

:mad:
[Asus  Eee Pad Transformer Prime] calin75:
Yup. My dock now shows to be backordered as well. Email to come.
[Asus  Eee Pad Transformer Prime] monocheli:
Viperboy do you have any insight into what is going on with the champagne and why none have shipped as of yet? Thanks.
[Asus  Eee Pad Transformer Prime] -viperboy-:
Unfortunately I don't. I am off til Friday but I will take a look then and see if there is anymore information.
[Asus  Eee Pad Transformer Prime] XXRay:
In Europe we are still waiting for release dates, even though 9th of January, end of January beginning of February are some of the options. Anyways to fill your waiting time, I stumbled over a full test of the Asus Prime and they tested the whole thing including the wifi thoroughly. The result was that wifi performed better then the previous Asus transformer and they could not experience the problems that previous test has shown. They tested the GPS and that one sucked, so much they where not sure if there was something wrong with the unit.

Tried to paste to the test but I am not allowed yet, I guess I am some posts short. swedroid in sweden (.se) has the test.
[Asus  Eee Pad Transformer Prime] biggem001:
Transformer PRime In BESTBUY

Yesterday my GF gives me a call (since i was so excited about getting my pre-order)

She was at the Bestbuy in Palmdale, California. This was the convo:

I wish i had pictures to prove, but im going to all the Bestbuys in my area to see whats going on. I live in Orange County, so everyone except techies buys apple products bahaha. But forreal, thats seriously how it goes.

If they have Primes for sale, i will buy and sell them to you guys for 0% profit. Just get shipping.
[Asus  Eee Pad Transformer Prime] djsaad1:
If they have a champagne docks I will give you a profit if you can get me one.
[Asus  Eee Pad Transformer Prime] PhaethonPRIME:
Hmmm maybe not?

I just called the Palmdale store, gave them a SKU for the grey 32GB model.. they don't have them in yet.
[Asus  Eee Pad Transformer Prime] biggem001:
I think it was palmdale ,but she saw what she saw...ill try confirming today
[Asus  Eee Pad Transformer Prime] coquipr:
On down
[Asus  Eee Pad Transformer Prime] PhaethonPRIME:
We'll need eyes in there...

Sometimes I feel like the CSR's just say whatever comes to mind! On the day before release I was told by two separate BB's that they'll certainly have some in store, but they couldn't tell me how many blah blah blah... are you planning on going in today?
[Asus  Eee Pad Transformer Prime] strikethreeout:
It could be just for display.

Gamestop had one for display but weren't selling any.
[Asus  Eee Pad Transformer Prime] biggem001:
quite possibly, she said they were all in box with no demo model. she did pick upa box and said it had weight to it.. i donno though. priced at 499.99+tax
[Asus  Eee Pad Transformer Prime] leyvatron:
dAmn, I just bought the Galaxy Plus. I live near the Compton Best Buy, I'll be checking them soon.

What is the release date? or official Best buy sells?
[Asus  Eee Pad Transformer Prime] Ballzif:
If this is the case I'll gladly buy one from you :D
[Asus  Eee Pad Transformer Prime] biggem001:
i'm going to the 3 bestbuys in my area at 4:00 (after work). i'll keep you guys posted. since i am fairly close to fresno (where they are sending a lot of the preorders) im asuming stores around her may be getting primes/keyboards sooner
[Asus  Eee Pad Transformer Prime] wynand32:
Folks, although nothing about this fiasco would really absolutely shock me, I'd really be surprised if any Best Buy stores have stock. I called my local store and they have absolutely no idea when they'll be getting stock, and although Best Buy is clearly screwed up, the idea that they ship stock to stores given the mayhem around the online orders seems even beyond them.

Good luck to everyone driving around checking out stores, but I'd put your odds about 1000:1.
[Asus  Eee Pad Transformer Prime] Haro912:
Checking my best buy in. About 45 minutes when. I'm out of class lol
[Asus  Eee Pad Transformer Prime] biggem001:
the fact that i got one when i bought 11-28 and people who bought 11-23 DIDNT get one, shows me bestbuy is stupid as F#$K. they would do some like this haha
[Asus  Eee Pad Transformer Prime] monocheli:
Looking forward to hear what you have to say about the whole switching from champagne to grey bit Viperboy.
[Asus  Eee Pad Transformer Prime] -viperboy-:
I would recommend not changing your order because it may be delayed even more. You'd end up "in line" behind everyone else who has already ordered them.

I just read Best Buy's communication to us about orders being cancelled and whatnot. It really bothers me that Best Buy continues to disappoint customers, especially around Christmas time.
[Asus  Eee Pad Transformer Prime] monocheli:
I was wondering if they might let me place an order for the grey and still keep my champagne one open, canceling the one that doesn't ship. That or if they give me a ship date for the grey (provided I feel like that will assure anything at this point...)
[Asus  Eee Pad Transformer Prime] juvenile43:
Any idea when they will get the gold viper?
[Asus  Eee Pad Transformer Prime] -viperboy-:
Unfortunately. I don't have any more information at this time :(
[Asus  Eee Pad Transformer Prime] asaberan:
so I'm guessing none of these Best Buy's had any in stock or the 15 people who were checking in this thread would have come back to say they got one?
[Asus  Eee Pad Transformer Prime] biggem001:
didn't see anything around here... sadly... when my gf goes back home, i'll ask her to get pictures
[Asus  Eee Pad Transformer Prime] The Janitor Mop:
I'm in OC too and I would appreciate it if you could let me know if you have success with any in-store sightings. I went to BB twice like 3 and 4 days ago and had no success, I'm also hoping the OC obsession with Apple will work to our favor lol.
[Asus  Eee Pad Transformer Prime] biggem001:
haha, im glad im not the only one that noticed that apple obsession
[Asus  Eee Pad Transformer Prime] -viperboy-:
Ah, I'm so thrilled! I was about to drive 100+ miles after work today to pick up a Prime at the Wilkes Barre, PA Best Buy. Just so happened that a customer brough his 32GB Grey Transformer Prime into my store today to swap for an iPad for his wife! Brand new, unopened! So excited :D

Anyway, there is 1 32GB left in the Wilkes Barre, PA store if anyone is interested. SKU 4038674, price $499.99. Phone #: 570.819.0719 - no need to mention you saw this on XDA :p
[Asus  Eee Pad Transformer Prime] -viperboy-:
Updated some info for you guys :)
[Asus  Eee Pad Transformer Prime] dadoc04:
Nice work viper
[Asus  Eee Pad Transformer Prime] Butch1326:
I figured since I read Viper's post earlier about seeing the prime in PA stores I looked at the BB store availability in my local area and saw both King of Prussia and Collegeville have the prime.
[Asus  Eee Pad Transformer Prime] richaoj:
Thanks for the info?

Just a quick question - can you request the store do an OMS order for an exchange. I have spoken to BB CS at the 800 number and they say that they can't order me a replacement because the system doesn't show any.
[Asus  Eee Pad Transformer Prime] -viperboy-:
They can do that, but I'm not sure how, especially with no inventory. But they do it with TVs.
[Asus  Eee Pad Transformer Prime] blackinjun:
I am not going to say the area I am in (so I don't have to worry about beating you guys to the store) but the computer guy I talked to said that they generally get it in store the day of release. He said the FIRE got in on a UPS shipment the afternoon of the release date.
[Asus  Eee Pad Transformer Prime] -viperboy-:
Updated OP. Grey dock online now. Still no more info about release date, unfortunately.
[Asus  Eee Pad Transformer Prime] blackinjun:
Actually I think the grey dock was for sale yesterday and went on backorder. It was not put online with the rest of the items and I assume when it was it was not put in as a preorder. The description did not match the other three items and it allows you to check store quantities but shows out of stock. Thanks for still checking.
[Asus  Eee Pad Transformer Prime] skewbasteve:
64GB

Does anyone have a feeling Best Buy won't carry the 64GB version? Wonder why its not in the inventory yet unless I'm mistaken...
[Asus  Eee Pad Transformer Prime] copc:
OP, best but had it online 11/23/11

I bought the grey one online that day from bestbuy.

Just waiting for shipment info email
[Asus  Eee Pad Transformer Prime] EndUser2012:
Pre-Order NewEgg!

Just ordered mine via new egg... the page was auto-notify but later went to available.. I jumped all over it.. date they report is 12/8 =)

N82E16834230217

Keep trying the page.. I thinking they have it staggered or something :D

Would use link but I cannot post it yet...
[Asus  Eee Pad Transformer Prime] xPSYCHOTRONx:
Yea i think i want the 64gb version but BB doesn't have it for whatever reason.
[Asus  Eee Pad Transformer Prime] -viperboy-:
I'm sure they will put it up, it just hasn't hit yet.
[Asus  Eee Pad Transformer Prime] skeptikal:
Damn, now you gut me refreshing Newegg. A slow Newegg at that. :D
[Asus  Eee Pad Transformer Prime] -viperboy-:
Updated the OP with more information. But it's not good news for in-store availability :(
[Asus  Eee Pad Transformer Prime] xPSYCHOTRONx:
Damn that sucks, and no 64gb version yet either.
[Asus  Eee Pad Transformer Prime] infinitemethod:
Viperboy, is there any chance that Best Buy will be pulling back the pre-orders like Amazon did? And how solid is having one as of right now? Will they be able to fill those orders you think?
[Asus  Eee Pad Transformer Prime] SwissyChief:
So apparently according to BB.ca and FutureShop we'll only be getting these things OFFICIALLY on the 22nd.

http://mobilesyrup.com/2011/12/04/a...-in-canada-on-december-22nd-already-sold-out/

Not sure about the states, but most probably the same?
[Asus  Eee Pad Transformer Prime] skeeter123:
Thanks and what does it mean?

Viper,

Thank you, kind Sir, for the updates.

My BB order says "in process". What does that really mean?

..sk
[Asus  Eee Pad Transformer Prime] -viperboy-:
No, I don't think Best Buy will do that. I really hope not anway.

Hmm, that's pretty standard for pre-orders. If you're comfortable with it, you can PM me your order number and I will see if I can see anything else. It should start with "BBY01".
[Asus  Eee Pad Transformer Prime] skeeter123:
done...

Check yer inbox.

Very gracious of you. Much obliged...
[Asus  Eee Pad Transformer Prime] -viperboy-:
Responded. Everything looks good :)
[Asus  Eee Pad Transformer Prime] infinitemethod:
PM sent! Appreciate the help, Viperboy!
[Asus  Eee Pad Transformer Prime] SHRED:
I too pre-ordered from Bestbuy.com (champagne colour). Can't wait for it, I am still deciding if I should pre-order the docking keyboard or try get it in store somewhere in L.A.
[Asus  Eee Pad Transformer Prime] bwalker25:
Just placed my pre-order with bestbuy thanks to amazon canceling my preorder from 11/22. Thanks for all the updates viperboy, PM sent with my order details. Sure hope I get mine before Christmas, paid for overnight shipping too :)
[Asus  Eee Pad Transformer Prime] joepic:
I preorder my 64 GB Gray Prime from Amazon and the keyboard from Best Buy.

I just got off the phone with the Best Buy Online rep. I wanted to know why I did not have a shipping date as a friend here at work has a shipping date for his GOLD 32 GB Prime and keyboard. His shipping dates are 12/18 for tablet and 12/31 for keyboard.

She said that Best Buy is getting their stock on 12/16 but she could not tell me when my shipping date would be! She said that "preorder" is different than back order but still no date.