yashsingh1/xdaforums huggingface dataset:
[Motorola Droid RAZR] ianford10:
Just ordered another RAZR but this time from Handtec. They checked out some tweets that I was posting and even rang me up, asked exactly what the issues were and offered to test the unit before dispatch, no issues can be found on this one and I should have it tomoz, bloody good customer service :)
[Motorola Droid RAZR] Semseddin:
You were one of the first to get the U.K Razr, it would be sad to see you gone ianford. Hope you'll love your new one :D
[Motorola Droid RAZR] ianford10:
Don't, I'm getting all emotional ;)

Seriously though thanks and this is another reason to keep with the RAZR, got some very good people in the RAZR forums :)
[Motorola Droid RAZR] Z4nd4r:
I have this "issue" (I really think some who have posted here are correct and this is simply a by-product of the sAMOLED technology), but it's a very negligible one. It's only noticeable when the screen is mainly black with anything else on the screen very dim and in a near black environment (using the phone as an alarm clock, for example).

Even so, if you bump the brightness to what an LCD can muster (since the LCD backlight is always lighting up the entire screen) in alarm clock mode you won't notice this due to the contrast. Ditto using it as a video player in a dark room. As long as there's something on the screen, the contrast will make it look as though the blacks are completely black. Even with the blotchiness, it's only noticeable when the screen is far darker than an LCD could ever muster, so the sAMOLED tech still wins out in functionality.

/imo
[Motorola Droid RAZR] garywojdan81:
Has anyone who's had the phone for awhile noticed any change in the spots/blotches? I'm asking because mine seem to have diminished. I seem to recall something from the original galaxy s about samoled break-in. Ring any bells?
[Motorola Droid RAZR] nkd:
I can never see the damn thing. I don't know. Lol
[Motorola Droid RAZR] ianford10:
Well im on my third RAZR and im no longer looking or care, I have been without a RAZR for 4 days and im just so happy to have another :)
[Motorola Droid RAZR] Rickinsav:
dear God, I don't even want to look ai will never be able use the phone again... Haha

Kinda like walking in on you're newlywed wife in the toilet with the ****es...
[Motorola Droid RAZR] [TSON]:
No, but look what you're doing.

Ruining a good phone with a great screen because you're overreacting that there's a few <1 mm spots spread sparingly across the screen that you can't see unless you're both using it at night AND looking at a black picture.

This whole "epidemic" is people overreacting. I understand that there may be a few models that have it way worse than others (and I would advice you to switch them out if it really bothers you that much) but wow, I know a lot of people with RAZRs and they hadn't even noticed this "problem" until I told them. In real life usage, it really isn't that big of a deal!

You guys really know how to make a forum look terrible, the Bionic trolls are probably laughing at the people that switched over from their Bionic because of pixellation because you guys are making a mountain out of a molehill.

You could be swatting away potential devs, you know!
[Motorola Droid RAZR] el_dc5:
not my intention mate. if it was a few littlw dots wouldnt care. but my hole screen contrasts like its been wet/stuck with fluorescent glue. I would have liked to have been told that I could not use the phone in the dark with out seeing imperfections due to the manufactures technology selection.

I love my razr but i cant stand watching my sci fi on it at night like i use to use my SGS2.

am i so terrible for letting my fellow forum member know what im experiancing?
[Motorola Droid RAZR] [TSON]:
this is the biggest thread in the entire section. it's kind of disgusting. I understand you're having problems and you want to let people know, but my oh my. that being said, have you tried trading it in for one with less of the artifacts?
[Motorola Droid RAZR] el_dc5:
I'm waiting on the carrier to get there **** together. Motorola have authorized a ELF for the 3 issues 1. Really bad screen in dark. 2. Phone randomly looses all radio GSM / wifi. Like aeroplane mode. 3. random restarts.

But my carrier can't find in there system that I bought it and can't find the imei on file. So I have been stuck with bad phone for weeks... still sexy tho :)
[Motorola Droid RAZR] brianbrain:
Listen, I do feel for you having issues with your phone, but HAVE to chime in here.

I just got my RAZR and the first thing I did was turn the lights off, throw a blanket over myself (in the dark), set the screen to minimum brightness (AND with powersave brightness checked) and then loaded up Draw! to see a completely black image.

..dude..you need to take those pictures down. They are incredibly misleading. That's all I have to say. There is no problem here, nothing to see, move along folks.

Now, if you want to talk about the Pentile screen, then sure, I wholeheartedly agree - I see the pixelation. Do I care that much? ..don't think I do..at least not yet.
[Motorola Droid RAZR] Huey85:
What's an ELF?
[Motorola Droid RAZR] opensourcefan:
http://www.gifarmer.com/phone/character/keebler_elf.jpg

---------- Post added at 08:15 PM ---------- Previous post was at 08:06 PM ----------

We got 3 threads on the same thing, I think we can safely say it's the super duper biggest really. Thank goodness most of the users don't read this forum.

http://xdaforums.com/showthread.php?t=1367516

http://xdaforums.com/showthread.php?t=1360178
[Motorola Droid RAZR] el_dc5:
Early Life Failure
[Motorola Droid RAZR] el_dc5:
LOL love Ari
[Motorola Droid RAZR] seanmcd72:
https://supportforums.motorola.com/thread/61777?tstart=30&pubid=987654
[Motorola Droid RAZR] JainB:
There are absolutely no issues with the screen...There are no dots or blots or watermarks or whatever even in the darkest of conditions with minimum brightness and Black wallpaper...Anybody who is facing these issues please exchange your phones coz i can say for sure after testing it multiple times that there are no spots under the screen...
[Motorola Droid RAZR] milkshed27:
To the people saying they can't see it and to get over it or that the problem doesn't exist, consider yourselves lucky to: (a) not see it or, (b) have gotten a Razr with a mostly clean screen.

I've had 4... yes 4 Razrs. Three of which were swapped out for various reasons. They all had one thing in common however, and that was black marks on the screen, each to a different extent.

The thing is, not all of the handsets will have the same type or equal amount of marks on them. Those who only have tiny black dots are going to find it easy to say, hey it doesn't bother me and I can't see it under normal everyday usage, so it shouldn't bother you either, get over it.

If I had a Razr with little dots like some of the ones I've seen in pictures I would have absolutely no problems with it.

However, my previous Razr had marks that looked like someone had taken a squeegee to the screen and smeared ink from top to bottom. I honesty could not even look at any black screen in dim lighting without seeing black streaks.

My current Razr, (I actually was able to select it out of a couple of boxes brought out at the store by a sales rep) thankfully has a minimal amount of marks that I am more than willing to live with.

Edit: BTW this is not directed at anyone in specific and not meant to offend anyone.
[Motorola Droid RAZR] el_dc5:
Well said. Thats what I've been trying to say..
[Motorola Droid RAZR] seanmcd72:
If you took a photo like the pictures in the OP, (super long exposure) of any LCD panel in your house (computer monitor, TV, etc.) you will see VERY similar results.
[Motorola Droid RAZR] el_dc5:
4 sec exposure is not super long and I can't see any dots or smears on any of those you mentioned. Just dead Pixels ...

You must have all new high efficient oled material products and they where re badged lcd
[Motorola Droid RAZR] syntrix:
15 seconds, not 4.

See the post above yours.
[Motorola Droid RAZR] jroc:
Edit.......
[Motorola Droid RAZR] syntrix:
No, I have DC with amoled, and it's perfect. Two girls with small hands bought the razr at work and love them (later adopters, no way close to first day), I asked 'em about the issue a few days ago... no issues that they can see.

Maybe it's a first batch run. The vehement guy probably got old stock (VZW will fulfill under warranty with a new or a 14 day return device, just ask 'em about that!), which is unfortunate.

Anyway a 15 second exposure over normal on an outdoor photo would almost appear all white. Just sayin' this from a guy that has been shooting for probably 32 years now... ouch..... I'm getting old, lol :D:D
[Motorola Droid RAZR] bbsal:
I have the samsung galaxy s 2 skyrocket and i read this thread so decided to put mine thru tests since some here say they all do it and i can definitly say my phone the skyrocket does not have this problem at all . I was thinking of buying a razr for my wife but i think ill pass she reads books and stuff so i dont need her complaing about the screen showing what looks like alien sperm on low light levels and dark scenes ill probably just get her a galaxy s 2 instead thanks for posting these issues fellas i almost bought this phone too!
[Motorola Droid RAZR] ianford10:
Well I checked my third RAZR and it has just a few splodges and to be quite honest I could not give a hoot now. Day to day use with the RAZR is nothing short of outstanding, this outweighs the splodges that I can only see when conditions are perfect.
[Motorola Droid RAZR] garywojdan81:
As far as I can tell, my spots appear to be lessening over time. I've had the Razr since the day it was released & noticed the spots on the boot screen. Nothing major, just mostly along the bottom & 1-3mm in size. Had some downtime yesterday so I streamed about 5hrs of videos & noticed a marked decrease in the size and the contrast of the spots from the beginning to the end.
[Motorola Droid RAZR] Z4nd4r:
This, in my opinion, is an overreaction. My RAZR has this "issue," and if there's anything at all on the screen, it's a non issue. I read on Kindle and other apps all the time with a black background and white text; zero issues with this "problem." It's seriously just a nerd thing that you can find just to find. It will not affect your day to day usage.
[Motorola Droid RAZR] alcaron:
So basically ianford you are now saying what everyone said to begin with...that was a LOT of *****ing and a lot of "bullsh*t" tossing around to end up going to your THIRD RAZR, to have the SAME problem...and now not care.

If anyone wonders why phones cost so much, people like this are why. What do you think happened to the other two PERFECTLY FINE phones? Think they sold them as new? Probably not.

And for the price, btw, you are getting a phone faster than laptops from less than ten years ago. Everything about this thread screams entitlement. For this much money you should get perfection...sure, sure.

I can't help but think you must not be very old. Because you either don't remember or weren't involved with tech a decade ago or more. As comparatively dirt cheap as technology is, and how much more advanced it is...

This is for you: http://www.youtube.com/watch?v=8r1CZTLk-Gk
[Motorola Droid RAZR] RickROM:
Just got my phone today. Have this issue also. Never have seen anything like this on a phone. Coming from the Nexus S and never had this problem.

I have fairly large dark blotches on the top left of the screen. Also have small ones randomly dispersed on the screen, and a bunch of them along the bottom.

Found one dead pixel too. Haven't encountered a device in a while with a screen that was messed up like this, so I'm not comfortable keeping this past the 14 day trial period.

Gonna try and see if it goes away for some reason over the next day or so. If not I will be taking my device back to the store for an exchange... possibly just get the Galaxy Nexus instead.

Everything else on the phone is great, but this is a major flaw for me. I use my phone in the dark a lot, so it's something I will notice if it doesn't go away.
[Motorola Droid RAZR] dragunov:
Guys, this thing is really annoying.

IF this "bleached" screen did not appear when display shows something, it would be absolutely no problem for anyone. BUT this thing is CLEARLY visible while even being in the freakin menu! Or even when taking a picture in dark places!

It is really annoying, and MOTO (Google) must do something about it. My previous phone, SGSII, did not have this, or at least it was not THAT visible...

@ alcaron: In case MOTO knew that, they should warn you before purchasing the device. Some ppl are not happy with a bleached screen, and they should be aware of this issue (since it is not normal, I would call it a factory defect) before spending their money on it. That would be fine, yes.
[Motorola Droid RAZR] derektm.:
So who's going to be the guinea pig and pick up the white Droid Razr released today and see if the screens are a newer revision without blotches? :D
[Motorola Droid RAZR] circleofomega:
It may not affect me, you, him/her in a day to day usage, but what about the device. Does it shorten the life of the screen in any way...just a question...on offense intended...
[Motorola Droid RAZR] dragunov:
OK, so I just received a reply from Motorola Greece, saying that the specific issue is considered to be normal for this type of OLED display. This means that we, ppl who bought the RAZR and can no longer replace it, have to live with it.

The exact (translated) reply is:

---------------------------------------------------------

Thank you very much for contacting Mototola.

We would like to inform you that the RAZR display uses a new material of high performance OLED (my addition: maybe the same as Galaxy Nexus?). This type of display may show some slightly darker regions, as you have noticed. Due to the fact that these dark spots are visible only when the display shows black while used in low light conditions, this will not affect the phone's usage. And most importantly, these dark spots will not change with time, and it is a characteristic for rhis generation of OLED material. This, under no circumstances, indicate a problem or a faulty device(my addition: !!!).

For more information blah blah blah...

---------------------------------------------------------

My opinion? This is outrageous, I have seen and used many of mobile phones with OLED displays, and none had this issue. Maybe our RAZR is built with the cheapest Chinese material existing on the planet.
[Motorola Droid RAZR] skycamefalling:
I have phones with AMOLED-screens since the Samsung Ultra Touch and ALL of them have such darker spots (I recently checked my phone collection). It has never been a problem for any of us. And now, because someone made some fuss about it, everyone is getting crazy like "Ahhh, I cannot live with this!".

These dark spots are absolutely no problem unless you want it to be!
[Motorola Droid RAZR] dragunov:
Some darker spots with LOADS of darker spots and thick dark lines that are visible in the menu, and even in medium light conditions, are not normal.

On the other hand, small spots that do not affect daily usage are no problem, I agree.

I previously owned SGS and SGSII, and none had noticeable spots like this (as I said to a previous post, at least I did not notice them, which makes it not-a-problem like you said)

Noone should support giant companies who decrease their material quality but, instead of "passing" the cost drop to the end user, keep their prices high.
[Motorola Droid RAZR] RickROM:
Just because some people got lucky doesn't mean there aren't any problems. My screen didn't look terrible, but it was still noticeable easily at night.

Looked like someone stroked half the screen with a sharpie if that makes sense. I don't have time to exchange phones and check screens. Never had a phone with that problem before, and I had dead pixels.

Picked up the Galaxy Nexus this morning and couldn't be happier. Miss the RAZRs form factor, but I've already fallen in love with the Nexus screen. No turning back and no worrying about blotches for the next two years or however long I keep it.
[Motorola Droid RAZR] derektm.:
The color and contrast on the White Razr I checked today looked better to me. I couldn't get the phone in low light as the employee's at the store I visited wouldn't take it off the display. It was a small crap store with crap employee's though. I may go to another later today and see if I have better luck.

I really wouldn't mind a white one if it has newer stock of panels that don't have blotches / smudges. I have the phone in a commuter oterbox anyways so it would not show.
[Motorola Droid RAZR] cryonicjason:
My launch optus razr only has a couple of small blotches, unnoticeable unless you are looking for them on a black screen.
[Motorola Droid RAZR] mcleaver84:
I have some spots, first amoled screen i've had that had them. Kinda annoying at times but most likely not as annoying as trying to get it replaced and hoping the next one or the next one is better. Either way not as annoying as the screen on my bionic was.

Sent from my DROID RAZR
[Motorola Droid RAZR] skrivefeil:
All the smart-asses talking about the long exposure times, should also know that cameras are not as good as human eyes in the dark, even though human eyes generally suck in the dark.

This one is taken with about 2 sec shutter on a Casio compact.

So yes, I have this too, just a hell of a lot worse. And yes, I see it as long as anything dark is displayed.

Lookie:
[Motorola Droid RAZR] skrivefeil:
If anyone would hands down accept this from a £450 phone (actually more 550 where I live), they are downright crazy. It looks terrible, and it's not acceptable.
[Motorola Droid RAZR] dligon:
well i noticed the blotches in dark lit room. and was going to return my phone to verizon but the sales rep checked all the razr's they had in stock and all those had the same blotches even worse than the one i had so i just kept the one i had. i may wait until a month or later and see if they have ones without the blotches. i used to have the lg g2x with the first versions had the screen bleed but after the some what dealt with the issue the next one i got didnt have the screen bleed.
[Motorola Droid RAZR] garlick2:
Well, for all you conspiracy theorists, just something to consider, Samsung is the one that produces the AMOLED screen that's in the RAZR.....

I'm just sayin....
[Motorola Droid RAZR] dey.santanu2011:
I dont know whether you people have done some googling on this matter or not, but from my experience in the Industry, this IS A MANUFACTURING DEFECT....

To make my point clear, Samsung's display which is being used here did have increased amount of moisture in the fabrication chamber while the Silver or Aluminium cathode was being fabricated by vaporization method.

This results in the degradation of the molecular structure of the organic material which comprises the OLED subpixels. Though, the entire life-cycle of the molecules will be more than 4-5 years before any possible visual degradation can happen.

The areas which are shown as black spots are not defective at present, but due to bubble-like formations on the Aluminium or Silver cathode, they have a different leakage voltage in the diode, than in other areas, thats why the indifference...

Motorola should not replace any device with this problem since it does not have any impact on the operation of the device for the next 4-5 years(which is a very unlikely period for owning a device)... but on the other hand should try to impose stricter regulations on quality on the display vendor or change the display vendor(Samsung in this case, should move to Hitachi which is the best, but more costly...)........
[Motorola Droid RAZR] garlick2:
I don't know what industry you're in, but as of today, Samsung holds about a 70% market share on AMOLED products. LG holds about 15% and then CPT, CMI & AUO sharing the remaining 15% in substrate manufacturing.

Hitachi doesn't manufacture AMOLED's, so they can't change to a Hitachi LCD display, with p-SI IPS technology, without an extremely large shift in the product design, so that's really out of the question. Especially considering the IPS LCD displays that Hitachi manufacturers are considered much larger in thickness than the AMOLED's that the RAZR uses.

Your analysis on the manufacturing process is mostly correct, although it could be that the bond materials used to attach the touch screen, could also negatively affect the materials in this manner as well, and shouldn't be discounted, as Motorola is using a Dupont UV dried bond, which takes a very large bombardment at temperatures that could be considered generally high to an AMOLED substrate, which could cause the the degradation.

My thought is that has more to do with the blotches as the pictures that I've seen mostly have the affected areas on the edges of the displays, rather than in the middle.

You typically see this with LCD's and pressure points caused with UV dry bond materials putting undue stress when curing causing discoloration in specific areas. A lot of the pictures look the same, which is why UV dry bonds have been becoming less and less prevalent, and the optical silicone materials are generally considered better materials, due to less stress on displays. The curing process is also less harmful to materials, as UV heat is not used in curing. AMOLED's are more susceptible to UV bombardment than LCD's because of what you just mentioned. The Aluminum and Silver cathodes can bubble under heat related stress.

So it may not be a manufacturing defective process at the screen level, but rather a combination of process compounded by the touch screen attachment process.

All in all, it's definitely something Motorola AND Samsung should be working on, as this could be something that affects more than the Motorola phones, if the same process is used on other platforms.
[Motorola Droid RAZR] dey.santanu2011:
http://www.hitachi-displays.com/en/activity/research/2012202_18558.html

They are currently onto it...I meant when it is out, they should use Hitachi since with them you cannot find the quality issues..

But your point can also be correct, but again, some people have noticed them in the middle of the screen...
[Motorola Droid RAZR] garlick2:
Knowing Hitachi, that won't be commercially available for AT LEAST 8 months to a year.

I deal with them a lot. We have tried to get them to develop products for us, and they are slower than ice age.

I also wouldn't necessarily just state that Hitachi doesn't have the same quality issues, as that's not 100% true either. The perception is they are of very high quality, but we've seen failures with their LCD's at about the same rate as Samsung and LG on their industrial panels.

Hitachi does very little commercial application products because of their price point, so they can afford to be picky in substrate manufacturing, so I wouldn't look for them to be promoted into the cell phone industry any time soon.

And yes, I've seen middle of the screen as well, but again, it's more prevalent on the outer edges.....at least from the pictures I've seen. My phone doesn't have the issue at all, so I can't say that for my unit.
[Motorola Droid RAZR] spooner427:
You can raise your iso to keep the shutter speed fast but in doing so you add noise into the picture.