yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] ruthlesset:
mines in Memphis too.
[Samsung Galaxy Nexus] TroyBoy30:
it better not arrive at 7 or 8 cause i sure wont still be here at work!
[Samsung Galaxy Nexus] Corey L:
Sorry guys, this is one thing we can't help with. Seems like delays on both ends with these.
[Samsung Galaxy Nexus] juancferrer:
Mine says that it just departed Memphis at 1:34pm. :(

I highly doubt it'll get to me today.
[Samsung Galaxy Nexus] pinbak:
I just called.....tomorrow! LOL! FedEx always does this to me just like my verizon phone when the skies were blue for days on end, it was bad weather, then a computer from dell and it was a driver issue!! Now this, which can be bad weather but still...LOL!
[Samsung Galaxy Nexus] aimetti:
welll

after hour and 30 minutes i got through lol.

Nice guy answered the phone although I could tell hes had a day from hell.

There is definitely something wrong with the orders. Both mine and a buddy of mines did not go through yet. Something wrong with their automated system. I also didnt receive an email for account setup confirmation either.

Both orders were not in the system and he said he would give me a call back. He did mention however that their overnight fedex pickup was pushed back to 6 central time so that gives us 3 hours to get it fixed.

They are closed thursday / friday so if we dont get it through today , monday will be the ship date.
[Samsung Galaxy Nexus] Arcadia310:
I ordered around 10AM PST with one day shipping an haven't gotten any shipping info yet. :(
[Samsung Galaxy Nexus] ericshmerick:
This is unfortunate since their site clearly says if the order is in my 3 Central, it will go out same day.

It's Wed. Now we are looking at next Tue for delivery. Thanks guys!
[Samsung Galaxy Nexus] aimetti:
He did say they moved back their fedex pickup to 6PM central so they can get all of them out since they are off the next 2 days.
[Samsung Galaxy Nexus] AmesCell:
Mine shipped overnight. Should have it Friday!
[Samsung Galaxy Nexus] _illmatic_:
So everyone that ordered with one day shipping and haven't received a tracking number has to call to get it sorted out?
[Samsung Galaxy Nexus] ericshmerick:
Did you order today?

This hold music is putting me to sleep...
[Samsung Galaxy Nexus] aly19:
would they ship orders today from expansys canada as well?
[Samsung Galaxy Nexus] SNaReX:
When they start to sell it on google.com/nexus, will they offer unlocked version of the phone? If not I think it is better for me to wait for 32 gb for this giant phone. :)

I'm asking because if it will be a phone which has real US warranty.
[Samsung Galaxy Nexus] rock7632:
I doubt they'll start selling it on Google.com but if they do it will most definitely be the unlocked gsm version
[Samsung Galaxy Nexus] Arcadia310:
Do you have to call customer service to get them to ship it today?
[Samsung Galaxy Nexus] ericshmerick:
Just spoke with Eric at Expansys. He sounded rattled...

He said they had a server issue and are working very hard to ensure the paid overnight orders go out today for Friday delivery.

If you opted for a slower shipping speed (2-day or ground) it sounds like your's isn't shipping today as their que is filled with those who ponied up $27 extra.
[Samsung Galaxy Nexus] aimetti:
just got my shipping confirmation

ordered w/ overnight

and ya eric definitely had a rough day at expandsys lol.
[Samsung Galaxy Nexus] qnet:
It looks like there's only 26 left now. I've been on the fence all day and, probably have waited too late, to get it by Friday. Oh well, I was never too sure anyway. I will continue to hurt waiting on Verzon LOL!!
[Samsung Galaxy Nexus] farfromovin:
Got my overnight confirmation finally from last nights order. Here's to this Friday!!!
[Samsung Galaxy Nexus] AmesCell:
I have noticed FedEx doesn't like my tracking number... Usually even if the FedEx label hasn't been picked up it shows in the FedEx system as having been created. Hopefully they get it sorted out soon...
[Samsung Galaxy Nexus] qnet:
Sometime it can take a few hours to show up in their system. That's happened to me with items I had coming to me in the past.
[Samsung Galaxy Nexus] grenademasta:
Bigcrumbs offers 4% cash back at Expansys!

http://www.bigcrumbs.com/crumbs/retailerDetails.do?id=1839&r=evreward&r=evreward
[Samsung Galaxy Nexus] ericshmerick:
Mine just shipped for Friday delivery!

Best questionable impulse purchase I've made in a long time. I hovered over the buy button for about 30 minutes before looking away and just clicking the thing.
[Samsung Galaxy Nexus] aly19:
When did you place your order?
[Samsung Galaxy Nexus] inlogan:
Mine hasn't even made it to Memphis yet. It still says it's in Bloomington. I hope my package didn't get lost :(
[Samsung Galaxy Nexus] TroyBoy30:
they say mine got mis delivered so i can call for a refund on shipping after i get the package
[Samsung Galaxy Nexus] driftmon:
I just called and the same thing, tomorrow :\
[Samsung Galaxy Nexus] waiaung1:
Expansys' service was phenomenal. Very fast getting the device to me. Ordered yesterday and got it today, used the $20 off coupon and chose overnight shipping.
[Samsung Galaxy Nexus] InternationalNexusFan:
I ordered a GN from Expansys USA using free shipping. It shipped on Monday and is scheduled to be delivered Wednesday. I see no reason to pay extra for expited shipping.

Oh, and don't forget to use BigCrumbs.com for 4% cash-back when ordering from Expansys-USA, which is essentially another $30 off.
[Samsung Galaxy Nexus] pinbak:
Expansys is phenomenal, I didn't pay for overnight shipping. They upgraded me to that!! It was FedEx end that didn't deliver. I would buy again from ExpanSys, I know they are reliable!
[Samsung Galaxy Nexus] inlogan:
Yay mine finally left Memphis at 4:25pm. I hope they deliver it early on in the day tomorrow now since FedEx is a day late.
[Samsung Galaxy Nexus] Superfrag:
I will say this, that sales representative is really good. I rarely get such good service. They usually always try to force you onto a newer plan, or if the phone isn't sold by them they aren't helpful.

Sent from my Galaxy Nexus
[Samsung Galaxy Nexus] TroyBoy30:
finally

hope its ok to take pictures of a GNEX with an iphone! :p
[Samsung Galaxy Nexus] bdnannac:
At least mines finally on truck for delivery. Damn can't wait anymore.
[Samsung Galaxy Nexus] ruthlesset:
today we get our hands on our precious :)
[Samsung Galaxy Nexus] steevo1:
I have already received my Galaxy Nexus from Expansys a few days ago and I am really loving this phone. A friend of mine has seen mine in action and wants to order today. I am trying to find the best price for him to order from Expansys. I see that ebates has the $20.00 and 1.5% discount and I saw in another post here that Bigcrumbs.com has a 4%, so I guess the ebates deal is a little better than Bigcrumbs. ? My experience with Expansys was good and their show of support here is my reason for telling my friend to order from them. I am just trying to find the best deal possible with Expansys.

Does anyone know of any better promotions through Expansys?
[Samsung Galaxy Nexus] ruthlesset:
You should be able to use both the 4% and the $20 off through bigcrumbs.com. I used fatwallet.com with $20off + 2% cash back.
[Samsung Galaxy Nexus] steevo1:
Great. Thanks for the info. ;)
[Samsung Galaxy Nexus] ashman5:
Just a follow up for future references.

My Expansys ordering experience was 1st rate. Had a slight issue with payment that Expansys identified and was QUICKLY rectified.

GNex is in my hands and it is nice.

Thanks again Corey L and Expansys.
[Samsung Galaxy Nexus] aldo37:
I read through the thread and saw some mention of it, but can anyone confirm that Expansys will work with you on warranty issues since this is essentially a grey market item? i.e. they will assist you in getting the phone back to the UK to get fixed with Samsung over there?
[Samsung Galaxy Nexus] predation:
i'm going to go bigcrumbs + $20 off + 5% cash back from my CC.

$663.39 for me. :-D
[Samsung Galaxy Nexus] _illmatic_:
Yeah, they will work with you. I had my first Galaxy Nexus device with a screen defect. It would flicker when in the messaging app, or an all white background. They will send you an email with a prepaid postage for fed ex. Refund your original shipping cost and then you will have two options. They can wait to receive your device and once the defect is verified they will ship a new retail device to you minus any shipping cost.(I believe they ship it based on what your original shipping method was. Mine was overnight.)

OR you can receive a replacement promptly, however they will charge you for the new device (again minus shipping cost) and once they receive the defective one they will refund it to your payment method. Looks like they just get you a new retail unit and handle the warranty themselves. Mine was within the first week, so I'm not sure about problems that may arise in the up and coming months.

Hope that helped:)
[Samsung Galaxy Nexus] ruthlesset:
I received my phone from expansys. Really happy with their service. Does expansys include a US plug converter in the box?
[Samsung Galaxy Nexus] aldo37:
Awesome! Ordered.
[Samsung Galaxy Nexus] superbobup:
Thank you, Expansys and Corey! CHRISTMAS HAS COME EARLY!!!!

I've waited this long for my GNex, I guess I'll have to wait a bit more for studying!

@ruthlesset, yes there is an adapter included!
[Samsung Galaxy Nexus] :
Second one came today. Update as soon as I set everything up. All good!
[Samsung Galaxy Nexus] madj42:
After waiting for VZW forever, I broke down and bought one. Probably better anyway since I'm on TMO already and will have more carrier options if I decide to leave them.

One question I have is, has anyone bought a warranty for their phone through a company like squaretrade? I called them and they said the item has to have a 90 day manufacturers warranty from a US based company. I find this hard to believe.
[Samsung Galaxy Nexus] steevo1:
I am with Tmobile and I also got tired of waiting. I'm loving the GN and the service with Tmobile is very good for me.

I have not bought a warranty yet, but I am considering it. Let us know when (if) you do, it could helpful in making my decision.
[Samsung Galaxy Nexus] BinaryTB:
I wonder if they allow Negri/Expansys + Samsung UK. Since Negri and Expansys-USA are US based and they are technically covering Samsung UK's manufacturer's warranty by being a middle-man in warranty issues and shipping the device to the UK for you.
[Samsung Galaxy Nexus] brian85:
Ensquared covers the unlocked nexus for insurance.
[Samsung Galaxy Nexus] taylorzhang:
what's your CC？ Jealous to your deal!
[Samsung Galaxy Nexus] spovat:
bigcrumbs is 4% cb
[Samsung Galaxy Nexus] ruthlesset:
Thanks! I did not get one.
[Samsung Galaxy Nexus] predation:
citicard dividend. :-D

they do quartley cash back deals.

4th quarter 2011 = 5% cash back on electronics!!!!
[Samsung Galaxy Nexus] Corey L:
Replied - we can send you one. send me your addy in a PM.
[Samsung Galaxy Nexus] pinbak:
hey I did another order from you guys but this time, I did it via the add to cart and a CC...I still haven't gotten a confirmation email that I made the order. How long does that usually take, I assume it is instant and I don't have the order number anymore either because I clicked back on the browser.

I did the order about an hour ago.

I got it! patience lol!!
[Samsung Galaxy Nexus] @rbiter:
Say Corey. What's the deal with car dock and regular dock?
[Samsung Galaxy Nexus] avelec:
Hi, I never use ebate/bigcrumbs, you mind explaining how to get the $20 off + 2% cash back? Thanks.
[Samsung Galaxy Nexus] harrishanifa:
I think you need to create an account under them using ur paypal email. Then click expansys link from bigcrumbs/ebates website, and then buy ur phone. They will give cash back to ur paypal account on a specified date. Hope that helps, but i may be wrong.
[Samsung Galaxy Nexus] wrayrb:
yes, sorta. It works great on wifi - typically 11mbps dl speed. But pretty bad on cell data. I think I have some settings wrong. Checked APNs, and they look OK. Need to talk to the store again. Will let you know how it comes out
[Samsung Galaxy Nexus] ianwood:
Ordered mine yesterday from Expansys with next day delivery. I was hoping that next day delivery would be today but order still says NOT PROCESSED.
[Samsung Galaxy Nexus] harrishanifa:
yeay just ordered mine. hopefully i can get it by early next week. :)

any of you guys know expansys return policy? (just in case something happened, but hopefully none)
[Samsung Galaxy Nexus] toonlight:
Just got my nexus. It's beautiful!

What does this adapter look like? Mine came with a usb to US-pronged adapter. Is there something more?
[Samsung Galaxy Nexus] superbobup:
mine came with (what i'm guessing) is the normal usb charger from uk/europe along with a basic US-pronged adapter also. so in total, to charge from AC it would be phone->usb cable->charger->adapter->outlet
[Samsung Galaxy Nexus] spovat:
same here
[Samsung Galaxy Nexus] bustabo:
I got my nexus from eXpansys this week. Super fast shipping. Very very pleased with them!!

Thank you!!
[Samsung Galaxy Nexus] toonlight:
Interesting. So your charger goes from usb to UK prongs, and your adapter goes from UK prongs to US prongs? Mine is just usb to US prongs.
[Samsung Galaxy Nexus] TroyBoy30:
Mine is USB to uk to us
[Samsung Galaxy Nexus] Ulver:
I did it! I just ordered one! I was scared, but finally just ordered it. I figured this is the best way to go. My contract with T-Mobile ends in February, so then I'm gonna jump on the $30/month plan.

I thought about switching to Verizon when it comes out, but then I'll be paying more a month, have a Verizon branded Nexus, battery sucking LTE, and locked into another contract. No thanks! These delays with releasing the phone on Verzion is really making them look bad.
[Samsung Galaxy Nexus] eXtreme Burrito!:
Ordered mine and got it in two days. Awesome experience.
[Samsung Galaxy Nexus] BinaryTB:
Ordered mine on Wednesday the 7th, got a call from AMEX about a fraud alert by Expansys on the 8th, called AMEX back (around 6pm EST) and got it resolved. Expansys order status still said processing and no email about credit card issues. Tried calling customer service (an hour before their closing time), couldn't get through (mailbox full errors). Got an order status email an hour later about the credit card issue. Emailed them that night on the 8th and PMed via this forum. No response from them on Friday the 9th. Emailed them again on the 10th. Been trying to call them since the 8th, but nobody picks up and always the same mailbox full error so can't even leave a voicemail. No response to any of my emails and order status still says credit card issues.

I realize there would be no response over the weekend, but before closing on Thursday and nothing on Friday? Phone, emails, PM.. nothing.

I hope this is resolved tomorrow, I really wanted the phone before the weekend too, oh well.

UPDATE: Got a PM from "Corey L", he'll rerun the credit card on Monday, all systems go!
[Samsung Galaxy Nexus] Corey L:
What's your order ref so I can have your order looked at.
[Samsung Galaxy Nexus] mike2518:
Corey is really cool. He goes out of his way to help customers.
[Samsung Galaxy Nexus] BinaryTB:
RE: http://xdaforums.com/showthread.php?t=1384458

Where did Expansys get its batch of GN phones? UK? Latin America? Elsewhere?

Just wondering if they're pure Google (yakju) or Samsung branded.
[Samsung Galaxy Nexus] spovat:
not sure but I ordered from them a few weeks ago and it is in fact yakju
[Samsung Galaxy Nexus] platinumandroid:
I purchased mine from Expansys USA on Monday received it Tuesday and it in fact was the yakju version and already had the ota notification waiting for me after I began to setup the device.I am extremely pleased with the hardware,software,shipping,service and the fact that the device is the yakju version.
[Samsung Galaxy Nexus] DarkSi08:
Corey L,

I'm not sure if you are still watching this thread, but I am in need of assistance. Please check your PM.

Thanks!
[Samsung Galaxy Nexus] steevo1:
They are calling today "Cyber Monday2" and I just checked ebates.com and they are again offering a 6% + $20.00 discount for ExpansysUSA.
[Samsung Galaxy Nexus] predation:
dam it!!

i ordered over the weekend.

could have gotten 2% more!!

i ended up ordering through bigcrumbs (4%) + $20 + 5% cash back through my CC.
[Samsung Galaxy Nexus] steevo1:
You still did pretty well.
[Samsung Galaxy Nexus] predation:
lol. i'd like to think that too, but being a bean-counter i wish i could get 2% more!!!!! that is about $15 more that i could have saved!!!

woulda-coulda-shoulda! lol

would have dropped my gnex price down to $645.00
[Samsung Galaxy Nexus] oilfighter:
Thanks for the tip, I ordered my GN just now.
[Samsung Galaxy Nexus] kinggheedora:
I ordered mine yesterday with overnight shipping and the order status still says "not processed". I was hoping to get it tomorrow, but if the order is still not processed I'm not sure if it will make it here by then.

What did you see in terms of how quickly they updated the order status on their site? How many statuses did it go through before you got a tracking #?
[Samsung Galaxy Nexus] kinggheedora:
Same exact thing happening to me. Ordered yesterday, still says "not processed". Probably gonna call them soon to see if they are actually in stock.
[Samsung Galaxy Nexus] predation:
give them til the end of the day.

you guys gotta realize that christmas is around the corner and fedex today announced that they are 10% busier from the previous year.

i ordered mine on the 11th, so hopefully i will get confirmation later today.

my main concern is getting a GNEX that was from the UK since it looks like most of the GNEX with "yakju" builds are from the UK.

corey, are the orders that were placed over the weekend (hopefully shipping out today) from the UK?????

i know negri is shipping ones from latin america currently.
[Samsung Galaxy Nexus] blackout203:
Well I ordered from NegriElectronics on Saturday when there Twitter account said if I ordered within 15 minutes, I'd reach cutoff to have phone shipped for Monday delivery. I paid the $60-70 extra and they didn't even ship so I canceled that order to purchase through Expansys with the 6% CB from eBates and $20 coupon + 1% CB from my CC.

Now I'm seeing all these stories about issues not processing. I paid overnight and I'm extremely impatient so I'm hoping to receive tomorrow. I'm also having them ship to my college's address whereas my billing address is my permanent home address. I'm hoping this doesn't delay things further. I PMed Corey so hopefully I'll be an owner of a GNex tomorrow or I'll just give up hope.

Edit: Just called and got through. They told me that I just have to have my CC have a delivery exception that allows to deliver and my order should go out within the next 2.5 hrs! Great service so far!
[Samsung Galaxy Nexus] Corey L:
All units we have in stock are UK origin.

We have over 800 in stock at the moment. We are getting thru orders as quickly as possible. We sell a lot more than just the Nexus :)

---------- Post added at 08:29 PM ---------- Previous post was at 08:16 PM ----------

FYI - I've just found out there were orders continuing to be packed after the FedEx pickup on Friday night. This means, some trackers from Friday night are not active yet.

Ground should have its first truck here within an hour, and Express should be picked up by 5PM today.
[Samsung Galaxy Nexus] predation:
there you go guys!!! buy from expansys!!!!!

keep up the good work corey!!!

FYI i already called my CC company letting them know the pending charge soon so that there aren't any hiccups!!!

thanks!!!!! now if i can get my shipping upgraded to over-night for free. :D
[Samsung Galaxy Nexus] Corey L:
Just one more thing guys, orders expedite thru processing that are made by Paypal or Amazon Payments due to security and chargeback risk.

No one has to look into an Amazon or Verified and Confirmed Paypal account, so it goes straight thru.

CC move thru too obviously, but there are more security checks due to the unimaginable amount of Fraud that we have attempted on our site every day.
[Samsung Galaxy Nexus] _illmatic_:
Hey Corey L, I sent off a defective unit and received a replacement.( Paid in full) I got a email saying that the device was working no problem. The issue I had with the device was that the text box would flicker when using the messaging app while the keyboard was in landscape mode. Returns sent me an email Friday 3:00pm saying they were able to send and receive a text message and IM. I emailed them back detailing that the issue wasn't sending messages and also sent a video to them as well showing the issue.(All on Friday) No response. Just got a email saying the device is being sent back to me. Left them a detail voice-mail Friday, sent two emails Friday and the only thing I got back was a standard email today saying its been shipped back to me. Can you help me with this?
[Samsung Galaxy Nexus] Corey L:
Need your ref
[Samsung Galaxy Nexus] Luxferro:
@Corey L,

If we ordered a Galaxy Nexus from you guys, based on the assumption that these came from the UK (which has a 2 year warranty), and we received a non-UK version, do we still have the 2 year UK warranty? And will this pose any problems if the device needs warranty work in the future? Where would the device go to? Samsung UK? Samsung xx?

My device isn't from the UK (seems to be one of the latin america builds). But it works great, and so far I am happy with it. I just want to make sure there will be no troubles in the future if it dies, ect.

So if you could let us know, we would appreciate it.
[Samsung Galaxy Nexus] predation:
ack. got the dreaded CC invalid email.

on hold waiting for CSR on your end. :-D
[Samsung Galaxy Nexus] _illmatic_:
1BPW-8C34-2588
[Samsung Galaxy Nexus] djkinetic:
My GNex Just Arrived, I feel like a 10 yr old kid all over again!!! LOL
[Samsung Galaxy Nexus] blackout203:
Corey responded to my PM stating that my order was shipped and also received email stating the same! Check order online and saw tracking # with anticipated delivery of tomorrow by 3 PM! Wooooo. After coupons and cashback, paid about $704 shipped overnight. Not too bad and a savings of about $60-70 from what I had paid Negri with overnight.

Great service and I will definitely be ordering from you guys in the future.
[Samsung Galaxy Nexus] _illmatic_:
Finally got through on phone. Seems like RMA/Returns doesn't check emails or voicemails for some strange reason:confused: Eric got me straight, made them reopen the package check the device and sure enough the problem is there *GASP*. Credit note emailed to me. Everything is good now;)

Word to the wise, if you have a defect that isn't very obvious, you may have to call customer service to get them to really check it out for you.

Thanks again Corey L!
[Samsung Galaxy Nexus] DarkSi08:
No one at Expansys checks emails. :)
[Samsung Galaxy Nexus] platinumandroid:
It took a only about 2 or 3 hours before the tracking # appeared
[Samsung Galaxy Nexus] predation:
arg....

CC declined. bah.....

on phone now, but i doubt expansys will pick up. lol

plus i got an email from mobileplanet stating my CC was declined?

why is mobileplanet emailing me?
[Samsung Galaxy Nexus] kinggheedora:
Thanks. Shortly after I posted the above, I received an email from expansys saying my order was ready to ship. Checked my order status on their website and there was a link to the tracking #. Fedex says my order will be here before 3pm tomorrow.

---------- Post added at 06:10 PM ---------- Previous post was at 06:09 PM ----------

Corey L also replied to my PM letting me know my order would process shortly. I'm sure they are slammed right now with tons of people trying to order after the Verizon launch was pushed back last week.

So far Expansys seems very responsive and professional.
[Samsung Galaxy Nexus] Corey L:
we own mobileplanet

---------- Post added at 12:13 AM ---------- Previous post was at 12:11 AM ----------

Ref please. Office is closed now.
[Samsung Galaxy Nexus] predation:
oh. lol

thanks for the 411.

PM'D you my reference number.

thanks.
[Samsung Galaxy Nexus] Corey L:
Send me your ref, I am still here and processors are too.