yashsingh1/xdaforums huggingface dataset:
[Atrix 4G Accessories] e07015:
do not want

since you have to get data plan, gonna pass.
[Atrix 4G Accessories] Z_Black:
You do not have to get a data plan (an additional one at least) if you don't want to. You don't even need to login to their site to purchase one. It's easy enough to get it to work using your existing data plan.
[Atrix 4G Accessories] V DidDy 210:
like the touchpad, all the new ones are gone now anyways. we're all just hoping we got an order in quick enough
[Atrix 4G Accessories] nunjabusiness:
I'd damn well better get a new one, as that is what I ordered on 12-3.

And that line about them getting stock in on Tuesday and Thursday must be a crock or they are not filling orders in the order they were placed. My order was placed before that of some people who already received theirs this weekend, arguably from the stock received on Thursday.
[Atrix 4G Accessories] OSNPA:
I spoke with an AT&T supervisor this afternoon. They are showing ~3600 backordered lapdocks currently, whereas there were ~1500 when I called last Tuesday night. I didn't order until 12/5 in the morning, and they are telling me an estimate of 3-5 business days. I think that's a BS estimate, but whatever. They also said they couldn't sell me a refurbished lapdock for $50 to price-match. I lol'd.
[Atrix 4G Accessories] brunodemelo:
I doubt I'll even get mine by the end of the year. I ordered on the 4th and still backordered.
[Atrix 4G Accessories] MJPollard:
Wow. That tells me they

seriously

underestimated the demand for this thing, which was a stupid move on their part. I mean, originally $500 down to $50 is a 90% price drop; who wouldn't jump on that like a 40-year-old virgin on a Vegas hooker?!! :D Four words for you, AT&T: "HP TouchPad fire sale." You should've anticipated this.
[Atrix 4G Accessories] jrbaker624:
I ordered mine on the 3rd still have not received it shipping still pending
[Atrix 4G Accessories] G-Man.:
Same here...
[Atrix 4G Accessories] uccoffee:
mine is pending as well, and I tried to use the "contact us" button on their website.

and it's not working at all after punching in the zip code.... what's going on...
[Atrix 4G Accessories] rozzco:
I flashed Darkside Sunday after placing my order.

This evening I gave up and flashed CM7 back. What a cluster****!
[Atrix 4G Accessories] jpinoy:
Mine was still in the same state as of Friday as well... Pending shipping...

I called customer service today and they told me they have about 4K on back ordered and that I'm probably in the middle of that(I placed my order on 12/3 close to midnight) and I'll probably won't be getting it before xmas....

Soo.. I called my local store and was lucky enough to get a cool ATT rep and assistant manager and they told me to come in with a copy of my order that I had placed online and they will price match it, they were shocked that it was $50 online.. they had 12 in stock at the store..

They price matched my online order and I also didn't have to have the tethering plan added.. hope they don't get into trouble for hooking me up!!
[Atrix 4G Accessories] OSNPA:
Thanks for the heads-up, I called my local store and they said to bring my order confirmation email and they'll price match it!
[Atrix 4G Accessories] mcquill:
I just called all the AT&T stores in my region and they were all out, they said they'll have to call AT&T to get a special order it now :(

Oh well, guess I'll have to just wait and see if I'll eventually get my order.
[Atrix 4G Accessories] youareme7:
Great tip! I'm going to do the same thing tonight! Have you been able to cancel your online order? I don't want to try until I get a replacement, but I'm curious if I call customer service they will let me cancel. The order status page says you can't; but come on, "pending" for a week and a half should be an exception.
[Atrix 4G Accessories] brunodemelo:
went to the first store, got declined. second store matched my price :D:D:D:D
[Atrix 4G Accessories] jpinoy:
They told me I had to cancel my order online first, but I wasn't going to take a chance on me not getting it for $50 whether in store or online, so I didn't cancel my online order yet;)

I went into the store and they did it without asking if I canceled my online order...

Glad folks are getting some good responses from the stores.. :D
[Atrix 4G Accessories] Mgamerz:
Ordered on the third and rocking it. Webtop on the lapdock feels way better than over hdmi. It feels like a linux netbook after you get rid of that horrible dock at the bottom.

Trolling from my ATRIX 4G's XDA premium app, still on the gold medal winner of worst customer satisfaction for the second year in a row! Congrats!
[Atrix 4G Accessories] nunjabusiness:
I called all three stores in our town and the third time was the charm. Nice young lady offered to hold the ONE LAPDOCK THEY HAD for me.

Took in copies of my order and confirmation and a screenshot of the BS "pending" status and she honored the price for me. Now, the fun part - actually getting them to cancel the original order.

Update: Online order cancelled. One more available for y'all!
[Atrix 4G Accessories] OSNPA:
I can't see how cancelling would be difficult. The first beeyotch I talked to threatened to cancel my order at the first instance of expressing displeasure over the false reporting of my order being prepared for shipping. After she threatened twice more, talking with the manager...probably did nothing. The corporation tolerates it.
[Atrix 4G Accessories] nunjabusiness:
The actual online order status checking pages say you can't cancel an order that is confirmed and that you should refuse the delivery or accept it and call for a return. Nah, I think they may have had a few dozen people "going local" and cancelling theirs today too.
[Atrix 4G Accessories] jrbaker624:
Well that is BS I ordered on 12/3 been waiting shipment forever and today on 12/13 I get a stupid email saying they cancelled my order complete bullcrap
[Atrix 4G Accessories] jpinoy:
Do what I recommended.. call your local store and see who will honor that price.. just print up the reciept that you originally got for placing the order.. they couldn't look up my online order to tell if I canceled mine or not when I got mine in the store...
[Atrix 4G Accessories] ServError:
Have the same problem, ordered 12/5, got a cancellation notice today. Nothing to make up for it, just, oh, we didn't bother actually counting our stock.
[Atrix 4G Accessories] jasonyump:
My order got cancelled as well. Bummer
[Atrix 4G Accessories] ChicoKiri:
Chalk up another cancellation. I'll take up that idea about visiting a store to honor that price, though.
[Atrix 4G Accessories] jrbaker624:
I tried that all stores around me had zero stock they said they were not even selling the ATRIX anymore so they sent everything back. Just my luck
[Atrix 4G Accessories] ServError:
The one store that actually did have one in stock laughed in disbelief about the 50$ price tag. I offered them all the proof they wanted, they declined, insisting that it was too far from their 400$ price tag to even be considered :mad:

some company.....
[Atrix 4G Accessories] jpinoy:
Bummer.... don't they know that the dock is selling for $99 right now.. so how is the $50 too far from $400... :confused: this seems to be hit and miss with the stores as far as stock and doing the price match...
[Atrix 4G Accessories] BPinard:
My order was cancelled too.

I just got back from my local AT&T store.

The first store I went to was privately owned and they told me to go to the company store which was only a few miles away. After getting there, they told me they didn't know if they had it in stock, but that they would check anyway. I ended up getting the lapdock for $54 and change. I got the last one they had in stock. Thanks for the advice!

If anyone still wants a lapdock, do what I did: print your order receipt and show it to the employees and be nice. Remember this isn't their fault.
[Atrix 4G Accessories] MJPollard:
Based on what someone reported at Atrix Forums, AT&T has officially discontinued the lapdock, which would finally explain the $50 price tag. I figure this is the first step in their officially dropping the Atrix 4G in favor of the Atrix 2. As such, the cancelled orders can be explained by the fact that this was indeed a fire sale, and it was "first come, first served, if you got one early you were lucky." (In retrospect, it makes sense: why else would they sell them for $50 if not to clean out their remaining stock?) Even so, I think that AT&T really handled this whole thing badly... shocking! :rolleyes:
[Atrix 4G Accessories] gerrynjr:
Mine was cancelled as well. Made the usb adapter to connect to a PC and everything. Oh well...
[Atrix 4G Accessories] blingmaster:
So I also got the order cancelled email after waiting for 8 days and several calls to

ATT. So went to my local ATT store and they had 1 in stock, and they agreed to price match it for $50. However they would not sell it to me without the tethering plan, they said that there was no way to do it, that the only way the computer would allow it to be sold was with the tethering plan.

I know some of you guys were able to get it without the tethering plan. Any idea how they did it at ATT? Or is the store I am at just not cooperating?

Also if I have to get the tethering plan, can I just cancel it in a month?

Thanks,

Kevin
[Atrix 4G Accessories] BPinard:
Sounds like the store you went to is giving you a tough time. As I see it, since they would be selling it for $50, they would be losing money. They are probably trying to make at least a bit of profit off of you. I would try a different store.
[Atrix 4G Accessories] bigworm50:
got cancelled this evening, and headed straight to the att store. Manager was nice and gave it to me for $50 with no hassle.
[Atrix 4G Accessories] Mgamerz:
onSale anyone?

Trolling from my ATRIX 4G's XDA premium app, still on the gold medal winner of worst customer satisfaction for the second year in a row! Congrats!
[Atrix 4G Accessories] V DidDy 210:
I don't get back to the states until tomorrow. I'll try the store on thursday I guess. Seems like they're running completely out of stock. I had a feeling it was a firesale. I want one period, whether it be refurbished or not, but I was on hold for a super for 30 mins and I hung up.
[Atrix 4G Accessories] :
I just got an email saying my order had been canceled. I guess I am going to try the at&t stores tomorrow.
[Atrix 4G Accessories] johng75:
I had 2 orders canceled, talked with cust.serv and they notated my account, i then called my local store and got the last 2 on hold for me till morning...
[Atrix 4G Accessories] Redbluefire:
I'll add to the reports. My order got canceled, so I called up an AT&T store. Some girl at the first one told me that no AT&T corporate stores will have them, and that if they had any leftover stock they had to send it back.

I thought that sounded wrong, so I called another store, and they had one, and I got it and am posting from it now. :)
[Atrix 4G Accessories] uccoffee:
Mine got cancelled too.
[Atrix 4G Accessories] rvbarton:
cancelled as well....

typical AT&T service.
[Atrix 4G Accessories] budh99:
Cancelled as well.

:( :( :(
[Atrix 4G Accessories] meztizo_kid:
Hey All,

I got cancelled as well. Supposedly the eStore branch of ATT is dealing with a LOT of people calling in trying to fix ATT's F up here (me one of them). They said to try to see if the local branch will assist with a price match, but depending on what department they get a hold of they MAY be able to fill your order. They are very unorganized. They informed me that when they call into the other department to try and work with the issue, they are routed into a HuntGroup of sorts and aren't guaranteed to speak to different departments when trying to reach out to them. Meaning they can attempt to call for assistance and reach the same department that denied them the first time around. But the lady did inform me that she was able to reach one of these departments who was willing to assist in sending out the unit at the price stated. Unfortunately for me this didn't happen. I may have to try and call back in later to try to see if I can get a different department again (after I try the store, and price match solution). In store they are selling them for $99.00 or so, which is still not THAT bad compared to their original price, but still, it's the principle. There's princibalities in this. :)

Either way thought I'd help out. Here's supposedly the direct line to the eStore people (since I had to go through a huge phone tree, and menus to finally speak to someone). I hope this helps!

866-391-0749, and keep punching 0 (zero) to speak with a person.

But those are your two options. Again, I hope this helps!

------------------------------------------------------------------

UPDATE: I wasn't as lucky as some when it came down to all the arguing but I got a little something to make it easier. Local stores were charging $99.99. Went in there, raised a stink, showed order paperwork, still wouldn't honor the original price I placed the order for, BUT the rep in the store felt bad (and understood the situation enough) and provided me with a $30.00 credit towards next months bill. I figure dropping an extra $20.00 was still worth having the dock.

Gluck to all with getting ATT to do what is RIGHT. And johng75, I saw your post and you made me smile with your offer. There needs to be more people in the world and even in this community like you!

Take it easy all!
[Atrix 4G Accessories] troycarpenter:
Got my cancellation notice last night. I'm in Naperville, IL on business, so I called the local AT&T store. They had one dock left and said they would price match. Jumped in the car, took a printout of my confirmation, and was back in the office in 20 minutes. Using the dock right now to type this.

The dock is like a small netbook, the keyboard will take some getting used to, but my hands are already starting to fly across it like normal. It looks like it will fit in my current laptop bag on top of my Lenovo T510 without much extra bulk. I am wondering what they will do at the TSA checkpoint...flashback to the original commercial for the Atrix where the guys is trying to convince TSA that it's not a laptop.

I've spent the last few evenings customizing webtop and now have xfce4 running with webtop2sd, webtop deps fix and all that jazz. Looking to install openoffice later today, but I've heard the install time is neigh an hour. Look for the threads in the dev forum for webtop mods.
[Atrix 4G Accessories] kblgy:
If your pissed like I am about this email Randall.Stephenson@att.com,also rs2982@att.com (direct email)
[Atrix 4G Accessories] surfing19:
Serious it took an act of congress and three hours of debating to get my laptop dock from the local corporate store.. omg they acted like it was a product made of gold.. gave me so much crap.. but finally i was able to get eCommerce to note my account and that was the magic key..

Still Crappy of At&T for canceling my order and then act oh, well we can place a new order for the cost of $299 for the dock.. yeah right i said you must be out of your mind if i was going to settle for that as the final answer.
[Atrix 4G Accessories] johng75:
Tasked with 2 of my local stores, both still have stock, both said they would honor the cost....

BOTH have 2ea on hold for me...

Here's where it gets good for you, i only need 2, if users would like me to grab the other 2 for cost + shipping... let me know and I'll see what i can do...

Edit: sry guys, i bought my first 2, and apparently when i went to the next store a note had been added to my account that i already got mine... Said since i already got taken care of for the original 2 i ordered, if i wanted the next 2 i would have to pay the $100ea...

That means the Cape Coral, FL office has 2 now avail again...
[Atrix 4G Accessories] jrbaker624:
3 stores in my area only one store has one in stock and they wont match the price. Talk about bullcrap
[Atrix 4G Accessories] dimammx:
All 4 stores in Sacramento area refused to price match, and all insisted on adding tethering plan to 99$ price of the dock. What a let down

Buy the way have somebody who got cancellation email called CS to confirm???

---------- Post added at 02:09 PM ---------- Previous post was at 01:20 PM ----------

Called in and it looks like the orders were indeed canceled. They offered to buy a Refurbished but refused to price match it to canceled order :mad:

On top of that just got a BS email for why the order was canceled
[Atrix 4G Accessories] Mgamerz:
Thats why you say you can buy online without a tethering upgrade and that it's BS that the stores are trying to make commission off of you

Trolling from my ATRIX 4G's XDA premium app, still on the gold medal winner of worst customer satisfaction for the second year in a row! Congrats!
[Atrix 4G Accessories] nunjabusiness:
And this is a TELEPHONE company? Scary huh?

Any lawyers here? This whole situation reeks of fraud. Selling something you don't have stock for and then charging for it is just wrong. Even if they cancel the order and credit back the $50, they have had it long enough to make money off of my money and that is certainly wrong and (I assume) against the law.

First off, it is supposed to be illegal for them to charge your card until the shipment is ready to go. I know for a fact that my bank account was shy $54.50 for several days before the charge mysteriously vanished.They were absolutely making interest off of that.
[Atrix 4G Accessories] OSNPA:
The store in Philadelphia price-matched at $50 no problem. No tethering conversation or anything. They have at least 8 more and will price-match at $50 for anyone. PM if you want the specific store location.

Sent from my Darkside Lite Atrix
[Atrix 4G Accessories] :
My stores wouldn't price match either. Said the system "wouldn't let them." Bull****. Anyway, I called customer care and complained about it and they gave me a $60 bill credit. So once I buy the dock tomorrow it will essentially cost me $54 (includes tax.)

-----------------

Thanks!

Kim
[Atrix 4G Accessories] OSNPA:
That's pretty cool anyhow. And my local store came through big time for me. Again. After letting me upgrade to the Atrix 4 months 'early' because AT&T bumped my upgrade date back 4 months for an unrelated change in service level. So that's twice now that my local store fixed AT&T online corp's apathetic, just plain BS bonehead moves. Glad someone is finding that diamond-in-the-rough assistance from the online leg.

Edit: after returning the refurb to All4Cellular. +$50, was it worth it? Meh. I hope so.
[Atrix 4G Accessories] SaladOA:
I am crazy Jealous of all of you.

I'm in the UK where a second hand Lapdock will still set you back the best part of $200. Getting one new will cost around $430.

I wish I was joking.
[Atrix 4G Accessories] xdraconis:
Why the hell would anyone buy them at that price, regardless of whether you had the cash? You could pick up a laptop cheaper.
[Atrix 4G Accessories] getabetterpic:
I'm not a lawyer (yet), but it probably depends on the terms and conditions you agreed to when you placed the order. I don't know about you, but I didn't look over them very closely when I ordered mine. But my guess would be there is a clause in there where they say they can cancel your order if they run out of stock and refund you your money.

Having said that, I'm in the same boat, ordered 12/3 about 11:30am EST and got a cancellation just a couple of days ago. I did call up and talked with a supervisor and they price-matched one of the refurb units at the $50 price, so hopefully I will actually get one of those.
[Atrix 4G Accessories] cyris69:
Yeah, I bought mine on 12/5 and yesterday they canceled my order since the product is no longer available I'm ducking pissed
[Atrix 4G Accessories] sriharshasr:
Can someone help me get the laptop dock for $50. I am from India and I have a US shipping address. Any help would be greatly appreciated.
[Atrix 4G Accessories] blingmaster:
I went ahead and got one from an ATT store here locally. It was the last one they had, and they price matched it at $50. They did make me sign up for the 4 gig tethering plan ( said that the computer made them sell the Tethering plan and that there was no overide for it) They did mark the tethering plan down to $40. However I am going to cancel the tethering plan next month so no big deal.
[Atrix 4G Accessories] theonedub:
If they made me get the tethering plan I wouldn't wait a month to cancel it, I would do it once I left the store or as soon as I got home.
[Atrix 4G Accessories] sriharshasr:
Nobody here willing to help ?? :-(
[Atrix 4G Accessories] BPinard:
The lapdocks sold out. Try looking earlier in the thread for someone who offered to sell one of the ones they bought.
[Atrix 4G Accessories] Digicrat:
I also had my order cancelled on me. Went to a local AT&T store and was able to get one for $53, price-matching my online order. They've apparently had a number of people doing so at this store ... despite every other store in the area claiming they haven't had them in stock for months.

Has anyone had any issues with their lapdock? The screen is working fine as is an external USB keyboard. However, the built-in keyboard/trackpad stops responding anywhere from a few seconds to a few minutes after entering webtop mode. I'm wondering if I ended up with a defective dock . . . if they have any more in stock I may try going back tommorow to exchange it.

Edit: It's working great today. If you have issues, clear your cache and reset the phone. Instaling NoScript in Firefox also greatly speeds up the webtop - I suspect that some of the flash/js ads (ie:the new obtrusive ones on this site) can slow things down considerably.
[Atrix 4G Accessories] dimammx:
Hmmmm tried all stores in my area nobody wants to price match! The best offer was to price match to refurb price but rey requested purchase of tethering as well :(
[Atrix 4G Accessories] partie:
I just got a $50.00 laptop dock from my local store. I had to call 3 different stores til I found one to price match. They did not make me sign-up for a tethering package. They did say that it was the last one and they were just trying to get rid of all atrix 1 accessories.
[Atrix 4G Accessories] sriharshasr:
Still waiting hoping someone would help. Ppl anyone who can get access to it at $50 please buy one me. I will pay for the shipping.
[Atrix 4G Accessories] jpinoy:
Most likely people are busy looking for one to replace their canceled order and if that isn't hard enough, most people are not going to go out wandering around local stores or calling them up to find an extra one for someone they don't know personally, so they can ship it to them, heck the roads and parking is crazy enough this time of the year.. On top of that, the local stores have been asking for you to bring in your online order form as proof so they can match it... that's what I did when I first mentioned the local stores price matching your online order.. I'm just saying.... it's the holidays and alot of people are busy with their own personal stuff going on...

If someone has nothing else to do and help you out, props to them:cool: good luck with getting a laptop dock...
[Atrix 4G Accessories] budh99:
Got mine (and 2 others that work with me) at the local AT & T store. They were able to overide the Tethering Plan.

:)
[Atrix 4G Accessories] zizux:
Can you post your order so I can get them to price match?
[Atrix 4G Accessories] drew68:
My order finally cancelled, they put me in for a refurbished one at same price but that one is back ordered also. She told me they will get them back in stock again. My local stores are out also.