yashsingh1/xdaforums huggingface dataset:
[HTC Rezound] Tenchi4U:
Its odd, but other than Adobe Reader (which I doubt is the issue), I have MORE items frozen than you. But I did just de-sense about an hour ago and didn't track the before/after changes then, so it may have been something within that package that I hadn't frozen before.

I'll need to test again on Monday using the beats earbuds (which I leave at work and can def hear on those).

I've tried some cheapy earbuds at home and some Grado SR80s, it seems less pronounced than what I heard on my beats earbuds earlier today (before I de-sensed). I think I can hear a faint bit when I pause Pandora, but that may be my tinitus.

Hopefully I can track down before HTC gets back to me and get hired for big money :p
[HTC Rezound] nosympathy:
interesting. I did a factory reset, debloat, then de-sense, then froze anything I saw after I didn't want.

Like I said tho, could just be my phone. I was always able to overclock my evo higher, and run kernels others struggled with, could overclock my thunderbolt higher than most people, while staying completely stable, so maybe I just got lucky again :D. Tho not 100% lucky as it has a dead pixel, so I am going to be exchanging it out soon.
[HTC Rezound] mc_365:
Well If the don't find a fix soon I'm gonna ask VZW for a refund cause I need battery access, SD card, and HD. If there is no equivalent phone with all three then I don't want anything except my money. I left a post on HTC's Facebook page, I didn't see any other post about the Rezound?
[HTC Rezound] HTGamingPC:
Freezing apps is unlikely to fix the underlying cause. Obviously, the less you have running in the background, the less overall buzzing you will have, but the underlying interference issue still exists and it wouldn't be feasible for people who rely on streaming.

The only real software fix I can imagine would be if someone came up with something like the Voodoo control app for devices that have Wolfson components (Transformer 101 and Nexus S, I believe). I don't have a great understanding of the app but I think it basically lets you turn up the digital gain on the device before maxing out the analog amp. If the analog amp is cranked, it will be distorted. It would also amplify interference if it is occurring before that point.

Depending on where in the audio chain that this interference is happening, a fix may be possible. If we could get away with having digital gain maxed and the analog amp at 50%, for example, then things may actually sound better.

Can anyone shed some light on this? Anyone know what components the Rezound has?
[HTC Rezound] mc_365:
I think you are spot on.

Cause the way I've found to live with it somewhat is to use volume limiter on my headphones. I turn the volume on the phone all the way down and the turn the volume limiter down on the headphones until I can no longer hear the interference, then I turn the phone volume up to my desired level.
[HTC Rezound] Tenchi4U:
Here are my findings AFTER freezing and de-sensing:

So using my beat earbuds, I still notice some noise, but only after pausing/stopping music on Pandora (haven't tried any other player).

I'll hit pause and a faintly audible noise can be heard for 2 or 3 seconds after I hit pause or stop, then it goes silent for me (well, as silent as my tinitus allows), no continued hissing or buzzing, even when plugged in to wall charger.

I tried in my truck (integrated Bluetooth) and could not hear any noise, but then again I have the stock Tundra stereo system, not the worst system, but def not the best.

I've got some BT headphones around here I still need to test on.

While its not 100% fixed, it is improved (at least it seems so to me).

I still have a ticket open with HTC and they claim they are aware of the issue:

"

Dear Mr. Moore,

Thank you for your follow-up. I would like to inform you that we are aware of the issue and we are currently working on a maintenance release to resolve this. However, we do not have a current ETA on when the fix will be implemented. If you have any additional questions please feel free to inquiry.

Let me know if I have successfully answered your question, please click here to complete this.

To send a reply to this message, please click here.

Sincerely,

Danty

HTC

"
[HTC Rezound] tynman11:
Got my replacement today and, while I still hear faint whining and squealing, it nowhere near as bad. Only had it a day so I'm gonna give it some more time...

Also, somewhat off topic, but my replacement has red LEDs instead of pink. Attach a pic for comparison. Looks like a win-win!
[HTC Rezound] Bigbootyman:
Glad that I'm not alone

I'm glad that I'm not alone with this issue. I just posted this issue @ droidforums tonight and no one seems to have/admit to having this issue, so I thought it was just me.

Check this out:

Earlier today, I contaced VZW to report my issue. Of course this was the first they'd heard of it and I expected to hear nothing less from them. They told me they were aware of the streaming "beep" and that HTC was working on an update to fix that issue, but not this whinning/engine noise that I was experiencing. Well, this wasn't good enough for me, so I called HTC. The rep @ HTC told me the same BS and this is the first that they had heard of this issue...blah blah blah. We'll get back to this in a minute.

Tonight, with the advice of another member @ droidforums, I bought a monster adapterand used the factory USB, instead of the crappy VZW one and this didn't solve my issue either. I actually believe that it's getting worse.

Now, I bought my phone just before Thanksgiving and I don't recall ever having this issue out of the box. Over the past week, it seems to have progressively gotten worse. Bad enough to PMO and call to complain. .

So, back to my phone call with the HTC rep and their ETA on a fix: "We'll probably have an update in 2-3 months, so really all you can do is wait." Really?? I paid $300 for this thing and you expect me to just sit around and wait? BULLSH...!!:mad:

IMO, if you are experiencing this same issue really want something done about this problem, the rest of you need to call HTC and *****, just like I did. They can ignore the Bigbootyman, but they can't ignore us all! I'm returning mine tomorrow.

Thanks to those who've posted their issues. Your comments really do help others. Good luck to the rest of you.

Booty out!
[HTC Rezound] zetsumeikuro:
How are you certain it is a hardware issue? Bionic had the same the issue and an OTA apparently fixed the whinning issue they were having. I had the Bionic and I can easily state it was the same exact noise/whine. If the OTA doesn't fix it then we can speculate either the OTA failed or it is a hardware issue.
[HTC Rezound] yg420:
I too have the audio noise problem and I have notices that it starts when data is being transferred and its quiet when there is no data being used...example, ill hear the noise when plating hangin with friends whenever I send a new word thru and when the data is done receiving/sending the noise willgo away...
[HTC Rezound] Bigbootyman:
Sorry to rant again but,

What PMO the most, is that after calling both VZW and HTC and them telling me that this is the first to report this issue, I learned that many of you, have in fact called to complain. I HATE BEING LIED TO!

Another thing is neither HTC or Verizon aren't caring enough to help help any of us out. They sure are quick to take our money though aren't they?

There's no "I'm sorry for your trouble. How about a replacement phone Mr. Bootyman?" or "We apologize that you can't use your navigation without listening to that squeeling engine noise Bootyman." or even, "How can we make this right with you? How about a free phone case or even a lousy screen protector?" I'll bet that neither one of them offered those of you who called, anything for our troubles. Obviously I didn't. Miss the due date on your bill though and they want $5 for a late fee.

I wish I didn't feel this way, but these big companies are really taking advantage of us consumers and I'm not going to put up with it. We shouldn't have to. Would you buy a pair of jeans and keep them if the zipper didn't work?

Nuff said!
[HTC Rezound] BBEgo:
Perhaps that particular rep had never seen that issue come up. It may not have been a lie.

As for the rest of Booty's post, I agree that the company should be working hard to earn our business. I think maybe they get a little complacent when they get us in a 2 yr contract.

But overall, I am actually very happy with Verizon CS.
[HTC Rezound] cj0e:
I called HTC after dealing with the whining for a month and was informed by "Jessica" that the whining/popping noise is a known issue. A software fix is "in the works" but there is no lead time on when it will be available.
[HTC Rezound] HTGamingPC:
As much as I'm annoyed by this issue, I'm going to bump these posts and reiterate that a software fix may indeed be possible (and the method would theoretically improve sound overall). If it really bothers you, some phones do seem to have it less than others. All of the store samples I've come across have it the same or more than mine.
[HTC Rezound] billybob275:
This is occurring on mine too. More prominent on the Beats earbuds, but noticed on another set of headphones (without a mic) and also a set of computer speakers. It happens to me when I use anything playing audio, but it stops completely about 2 seconds after the audio stops. I'm guessing this would indicate a software issue over a shielding problem? :confused:
[HTC Rezound] kinjo28:
I'm on my 4th rezound. All Verizon has done is lie to me. To top it off I really love this phone but I heard from a little birdie that 6 is the magic number. What the f@vk is with the referbs a month after the initial release. Every one has been screwed up. I have never had a problem with the big red company before. I have been with them along time . If the rezound I get tomorrow is less than perfect I'm going to fly off the handle with them. I really don't care if it's refurbished as long as no pink buttons or cracking ear speaker or heating up to 127 or 6hrs of battery life with almost no use with juice defender ultimate or someone hasnt stripped out.the torque screws on the back of the phone. Or a broken on/off sleep button. I am not making any of this up.. I'm a cabinet builder that expertise is finishing. They will not screw me ..... Ahhh wow I feel about a thousand times better. Whoever reads this I cannot give u back the time I took from you. :D
[HTC Rezound] mustbepbs:
Maybe I'm never in a quiet enough environment to hear this but I definitely have never experienced these issues in the slightest. My phone is always completely silent.
[HTC Rezound] aostl:
I had this on my thunderbolt. Strangely, switching from 4g to cdma fixed
[HTC Rezound] tynman11:
Got this back from HTC today regarding this issue.

************

I do not have an ETA on the release of this update yet. The last I heard was it should be "Soon". I will look for a more specific time frame and update you if I get an exact date prior to the actual release.
[HTC Rezound] mc_365:
I just hit their facebook page up with some reminders, please let your voices be heard. Expensive devices like this one should not be released with bugs and the intentions to fix with software updates after they've get your money if ever.
[HTC Rezound] nev310:
I only hear a static like sound when audio is muted

Sent from my HTC Rezound
[HTC Rezound] ssblood:
I call once a week to complain about my "beats audio phone" not being suitable for playing music on. If it's never fixed I figure the documented calls will work towards an early upgrade down the road.
[HTC Rezound] mc_365:
For me it depends on the style of music. If it's pop, rap, or rock it's barely audible. But ballads, jazz, or classical, where there are quite passages, it is audible. Also can hear it during calls using any wired headset.

---------- Post added at 01:02 PM ---------- Previous post was at 12:49 PM ----------

I'm on my work land line with VZW tech support and they're telling me this is "Not" a known issue. WTF?? "Why did you send me the also defective warranty replacement?" is what I asked him.
[HTC Rezound] werdna87:
for anyone who has the buzzing issue, it will be improved/fixed in the next OTA so don't worry too much about it.
[HTC Rezound] nev310:
This won't mess up root well it?

Sent from my HTC Rezound
[HTC Rezound] werdna87:
No because no one has successfully perm rooted without using HTC dev
[HTC Rezound] mc_365:
We have perm root for a few days now
[HTC Rezound] tcpsyn:
Yeah.. because of htcdev.
[HTC Rezound] mc_365:
Yeah I thought you meant like the Dev devices that have s-off
[HTC Rezound] djdubd:
I posted this to HTC's official Facebook page:
[HTC Rezound] acousticshade:
Love the photo with the pink/red buttons. Now everyone can see the difference. Mine are on the pink side, but I don't really care & kind of like them.

What I do care about is the whining issue. I call this cpu chatter and have seen it on numerous devices. I had a high end Dell laptop that had horrible cpu chatter. You can actually hear this on some electronic equipment that is not even audio related, especially equipment with cheaply made components. I've heard it on poorly made watches if you hold the watch right up to your ear in a quiet room. I took apart something last year (can't remember what the heck it was) and as soon as I took the case off, I could hear the chatter while holding the thing almost two feet from my ear.

To me the noise on the Rezound seems to be more of an interferance issue, but there is definately some chatter going on as it is not a constant whine but seems to beep & crackle a bit. I'm a professional musician, so I can definately hear this during quiter sections. If I'm listening to electronica, it doesn't really bother me, but it drives me nuts with jazz or classical music.

A lot of people aren't going to notice this because 1) they don't realize that it's a problem, 2) they listen mostly to overcompressed rap & hip hop, 3) their ears are not trained to pick up this type of interference. I am hoping that HTC takes this seriously and deals with it. This 'a very few people are experiencing this issue' thing is BS. Heck, most people don't even know how to use 30% of their phones capabilities and another group of people just choose to live with these kinds of issues. It's typically the power users that really notice these problems and bring them to the attention of the manufacturers, and we, unfortunately, are usually the 'very few'.

*deconstructs soap box. :)
[HTC Rezound] thatsricci:
Musician here as well, overly trained ears, can hear a pin drop down a hallway.

regardless, not having the chatter or interference issue and I agree with your explanation of the noises! I've tried every which way of getting it to produce the noises as people explained in the forums. volume down, song playing... quiet songs with quiet spots..etc... nothing.

My phone HW version is 0002.
[HTC Rezound] Hag77:
No whining here- just a slight crackle that is evident but not annoying enough for me to return this phone which I love otherwise. That said- hope it gets fixed and that ota gets implemented into inneffabilis, etc..

p.s. not to get too off topic here- but this is my first set of in-ear headphones.. I went with the 3rd smallest tip size cause they seem to be the most snug w/o being annoyingly big. Is it supposed to feel like I have ear plugs in? Maybe I'm just not used to it yet- but its the same sensation I get when putting in foam earplugs when I'm trying to nap w/o noise interference- like a hollow almost "oceanic" sound.
[HTC Rezound] thatsricci:
Hag77, yes, they should feel like foam earplugs! A good tight seal, attained by using the properly sized rubber adapters on them.

While nothing is playing you will hear vibrations from the cords, a slight oceanic sound like putting your ear to a shell... but more likely this sound is coming from your muscles creating the low frequency sounds!

Here's some science: http://www.reddit.com/r/askscience/comments/nf5d3/whats_that_noise_i_hear_when_i_shut_my_eyes/

Neat read, lots of good comments and articles in there.

Anyway, back to the topic.

How does anyone expect a 'software' change to solve these hardware type interference noises? Has it been done before on previous android handsets? If so, what's the method? reducing voltage to some circuit/antennae while music is playing?
[HTC Rezound] Volkaru:
I heard something about another phone model having a similar problem and a software update fixed it. I'm in agreement with most people in thinking this is CPU noise, or something of the sort, though. Which--unless they undervolt/clock the CPU--a software update would have no way of making headway in this. Another theory on what this is has something to do with the amount of power (or something of the sort) the phone is pushing to the headphone jack.

Don't know if it's been mentioned yet but a fix (albeit one we shouldn't even HAVE to consider in the first place) is to get a small volume dongle to plug into the headphone jack, then plug your headphones into that, got rid of the noise for me, if you don't mind the slight added protrusion from your phone.
[HTC Rezound] mc_365:
Got my Third Replacement Tuesday and it has the same noise problem but not as loud as my other Phone so I kept this one and sent the original back. Previous replacements were just as loud if not louder so I just sent them right back after plugging in headphones and doing a sound test from Personalize Sounds. This time I didn't immediately hear it so I switched, but then I could hear it between tracks when listening to albums the next day. I couldn't wait any longer so I unlocked, rooted, and flashed a few kernels.
[HTC Rezound] jim_0068:
I haven't kept up with this thread but my rezound went from have the small feedback noise when listening through headphones to now have MAJOR audio feedback in the left channel only. Strangely enough it goes away once I start playing any type of media.

Also I noticed that when the soft keys are off the hissing is less noticeable, once the soft keys pop on it gets much worse.
[HTC Rezound] brando56894:
I never had this happen until I got a new headunit in my car and would get this feedback whenever I used the official Verizon car charger. It would only be present when I was playing music. I noticed that it would increase in pitch as I accelerated and vice versa. My headunit has a USB charging port on it and when I use that I have no problems.
[HTC Rezound] jayochs:
professional musician who enjoys electronica?? sighhhhhhh. ;)
[HTC Rezound] Hag77:
If you wanna use the other charger sounds like you'd need a ground loop isolator.. 15 bucks on amazon
[HTC Rezound] zetsumeikuro:
The Bionic had the same issue until the recent OTA that fixed it. So there is hope for us that a software update will do the trick. It's very annoying.. Considering that I can hear the whinning noise from an old school CRT TV/monitor left on down the hall behind a closed door. I asked a rep if they are aware of this issue and they say HTC is aware. She said "HTC is aware of the hissing noise coming form the iBeats headset. They will be issuing a software fix in the near future." Hopefully they are aware its on every headset, and not just the iBeats.
[HTC Rezound] tynman11:
Received this the other day from HTC after I requested a followup on this issue:

************

The high pitched noise while playing music on the Rezound is a known issue and while there is a fix in the works there is no ETA as to when it will start rolling out OTA. Looking into your ticket further, I see that as of yet there has not been an update on your particular issue. Thank you for being patient in this matter.

************

Sadly, a few days later I recevied a call back on a survey that I'd filled out for HTC regarding this support case. The person I spoke with apologized that I was experiencing this issue and said that it was a known issue, but they were still not sure what's causing it and that no fix was in the works at the moment. I'm hoping that he just didn't know what he was talking about, but maybe he let something slip...
[HTC Rezound] not2gutta:
The nexus made nutty sounds too...I didnt notice it on the rezOund til today playing Pandora on my ihome
[HTC Rezound] dragonrazorz:
Hmmmm......either i nvr noticed, or my phone doesnt have any hissing or whining noises....
[HTC Rezound] Dsoto87:
Just got a replacement rezound and the replacement has the whining, hissing, whatever you want to call it also, though it doesnt sound as loud. Oh well, I love everything else about the phone so Ill put up with it.

My incredible had a weird grounding (im assuming) issue with the screen that was fixed by subsequent updates so hopefully, even though some say its a hardware issue, it can be solved through some software update.
[HTC Rezound] SamXp:
Anyone still hear this after the OTA? Surprised that it wasn't in the fixed issues list but I actually can't replicate the issue after the OTA.
[HTC Rezound] a.mcdear:
With any set of headphones plugged in, I can hear a "noise" in the headphones about a half second after turning the screen either on or off (an audio app doesn't even have to be loaded, I only have the Google Music app widget on my desktop at the moment). I also hear two quick "pops" in my left ear when starting or changing a song while listening to Google Music. Other than those issues (which honestly dont seem abnormal on such a compact device with so many different parts) I have not noticed anything that terribly interrupting to music listening.

Actually, I'm more frustrated with actual iBeats headphones. They have absolutely the worst frequency response I've ever heard on headphones that sell for over $100. However since they came "free" with the phone I consider it a wash.. I got the phone for the hardware anyways, not the Beats Audio gimmick.
[HTC Rezound] zetsumeikuro:
Can anyone confirm if the new ota fixes this issue?
[HTC Rezound] platinumrims:
I get a really light static sound, but only when I hit play before the music actually comes on. I'm assuming whenever the power it sent to it... Otherwise its not there or I can't hear it...
[HTC Rezound] Bradh024:
Yeah it does, just updated myself and its fixed.
[HTC Rezound] tynman11:
I loaded the OTA on my stock Rezound and, while not completely gone, it is signficantly better. So much better, in fact, that I'll go as far as to say this is resolved for me (pending a few more days of testing just to be sure). If I'm in a completely quiet room with my iBeat buds crammed all the way in and the volume turned all the way down I can just faintly hear the hissing/whining sound. Bump the volume up a couple of notches and I can't hear it at all over soft/quiet music.

I've requested an update from HTC on my ticket to confirm if this OTA is suppose to correct this issue, but, based on what I've heard and read in other posts, my guess is that it is.
[HTC Rezound] tynman11:
Here's what I got outta HTC Support:

**************

I said:

Does this OTA resolve the audio issue that is described in this case?

HTC Support said:

It has improved the audio issues you mentioned on many of our devices.

**************

Not a very detailed response and it leaves the door open to some devices still having the issue, but, as I said earlier, mine is remarkably better since the update!
[HTC Rezound] Hag77:
Ok, so I guess the next question would be is the fix at the radio level? if so it sounds like it would be worth it for those on ics roms to revert back to stock, get the update/radio, then go back to ics..
[HTC Rezound] nosympathy:
I think it was the radio, as when I was listening to music and browsing the web the distortion and buzzing got worse, then was better when I stopped.

I never did try my phone in airplane mode. I can say tho that I get no more buzzing and hissing after doing this update. I don't think this was an intended fix, but I think by fixing other issues with the radio, they fixed the hissing and such aswell.
[HTC Rezound] jayochs:
well holy hell, you guys are right..the noise seems to be gone. that's pretty awesome