yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] tom369:
OK, for me this was also funny but we will never know if it was really coming from Steve. The company's official statement was presented at the press event.
[Samsung Galaxy Nexus] oscillik:
There's no crying here at all, it's just you make light of internet rumours, and in the same post you perpetuate a rumour.

O2, like any other carrier and retailer, are as much in the dark about this as we are. Those retailers who have had the audacity to actually make a press release about this, have all been entirely disingenuous in their statements, most likely to try to quell concerns about the phone in the hopes that people won't cancel preorders.

My point is - you are perpetuating an internet rumour, and then lambasting other internet rumours as being 'wrong'.
[Samsung Galaxy Nexus] FISKER_Q:
Good thing we can always resort to plausible deniability, eh?

Well then it's probably bad news that Apple actually just used the same line, but in a less "upfront" way, by means of this official statement:
[Samsung Galaxy Nexus] bobbysixkiller:
you miss the point, lots of people saying o2 will be shipping a new fixed phone. this is not the case.
[Samsung Galaxy Nexus] kristovaher:
This thread is seriously going off topic. Could we get back to actual issue and leave shipments to related threads (like the ones that are there for Clove, Handtec and other pre-orders).

This thread is about the volume bug and its fixes, both official and unofficial.
[Samsung Galaxy Nexus] oscillik:
I don't recall anyone in this thread mentioning that O2 are going to be shipping new, fixed phones. I've seen many people saying that Clove and Handtec are though... :rolleyes:

At this point, I'm assuming that no-one knows, especially since these retailers can't even be forthcoming about the cause of the fault.

Here's something I said earlier in the thread which is pertinent here
[Samsung Galaxy Nexus] IvanDobskey:
I've been told i will recieve a new fixed phone from o2 tomorrow. I will be less than impressed if this turns out to be BS.
[Samsung Galaxy Nexus] oscillik:
Would you be able to post details about your phone in here when you receive the phone? Things such as a screenshot of the About phone section. Also, if you would be able to perform tests to check if your phone is still suffering from the fault, that would be great :)
[Samsung Galaxy Nexus] IvanDobskey:
If it actually turns up (starting to doubt this now) then i'll be happy to do this :)
[Samsung Galaxy Nexus] bobbysixkiller:
if you get a new fixed phone tomorrow please let me know, so i can get mine swapped.

to echo what he said to me on the phone

- bug is known issue

- o2 had a briefing on it, all staff should be aware

- they are not taking exchanges or repairs

- you can return for another phone or refund

- new 'batches' will still have the issue and will be sold with it

- ota is down to the user to apply

- phones with the bug may well be sold until the new year or stock is depleted

-
[Samsung Galaxy Nexus] IvanDobskey:
One thing that might be relevant. When i asked if they had stock, the immediate reply was 'is this a replacement phone'. When i said no, he replied that they were in stock. I suspect they are only sending them out for new orders.
[Samsung Galaxy Nexus] wyase9:
Hi All,

I unfortunately dont have much time to go through the threads from yesterday afternoon and this morning - hope you dont mind if I ask for an update instread of reading all of those posts.

I want to know whether the unofficial fix ended up having a toll on battery life (ie used the CPU all the time to determine a real of fake button press, etc) ?

Please also let me know if anyone on the forums has had confirmation about fixed batches being received by Clove or Handtec ?

Many thanks in advance for a summary
[Samsung Galaxy Nexus] sethyx:
<off>

oscillik, that pic made me laugh in the office for 5 mins. i hate you! :D

</off>
[Samsung Galaxy Nexus] N0matter:
I've been fobbed off by O2 twice now. Friday they said i'd get a replacement to me on Saturday. I called them back yesterday and was told they were getting more stock today so i'd definitely receive it by Wednesday. Spoke to them a minute ago to double check this was the case and was told that they aren't getting stock until December 1st.

Looks like it's BS. :confused:

I'm in the same position as some others here of only having 14days to change my mind and get another phone. So if there's no stock by then i'll be getting a different handset.
[Samsung Galaxy Nexus] IvanDobskey:
Doesn't sound too promising then :(
[Samsung Galaxy Nexus] oscillik:
As I said...O2 don't know their arse from their elbow. Much the same as any other retailer where this issue is concerned.
[Samsung Galaxy Nexus] mehalaktas:
I was fallowing the PaulOBrien's twitter account I guess the users who tried the fix looks like happy :-)

ChainsDDAdam Shanks

@PaulOBrien been using that volume fix all day and it's working great. Thanks! Side note, still does funny things in bootloader

15 hours ago

in reply to ↑

@PaulOBrienPaul O'Brien

@ChainsDD Yeah, I guess they may issue a new bootloader at some point...
[Samsung Galaxy Nexus] mnexusaud:
I emailed Handtec and they have said stock has arrived which is NEW and will ship out by the 30th.

"

Thanks for your email.

We now expect to be shipping this and all other orders by tomorrow, however please do see our website for updates.

Once stock arrives we will send tracking details to you and we would expect the package to be with you within 24-48 hours of collection, this will be expedited shipping.

Please advise if we can assist you further.

Kind regards."

And an update from their blog:

29/11 Update: Stock has arrived into Samsung UK distribution. Our allocation has been confirmed and we are awaiting delivery today.

When stock arrives our warehouse will pack continually through the evening - we plan to complete all back orders by the 30th Nov.

Orders will be Shipped from date and time of purchase

Update a) As our warehouse will be preparing shipping some customers may receive tracking before the goods are actually collected and shipped. Most packages should leave on the 30th November. If stock arrives earlier then there is a chance a few could leave today (29th)
[Samsung Galaxy Nexus] oscillik:
the company's name is Handtec

The hint is in the company logo

:)
[Samsung Galaxy Nexus] Nail_s:
@oscillik Are you planning to wait for official update/fix from Samsung/Google or want to exchange for another smartphone in next few days?
[Samsung Galaxy Nexus] oscillik:
There doesn't seem to be any point in exchanging my handset since all HSPA+ handsets have this fault. It is debatable whether Samsung really are flashing their withheld handsets with the patch. So I shall be holding onto this handset until the patch comes out.
[Samsung Galaxy Nexus] mnexusaud:
Yes I made a typo, I am human. Good job you pointed it out though otherwise people just wouldn't have a clue what I was talking about.
[Samsung Galaxy Nexus] N0matter:
I just went through to the O2 website chat posing as a new customer.

"Welcome to O2 live chat. Someone will start chatting with you soon.

You're through to Leona.

Leona: Hi there. My name's Leona I am an O2 sales advisor, how can I help you today?

You: Hi there, i am interested in a pay monthly tariff.

You: The phone i've seen i like is the samsung galaxy nexus.

Leona: Excellent.

Leona: That's a lovely choice.

Leona: It'll be a real value for your money.

You: I also like the motorola RAZR Spider.

Leona: I'm afraid we do not have the Motorola Razr Spider with O2 currently.

You: do you have the nexus in stock? I'd like to order one today.

Leona: yes, we do have the Galaxy nexus in stock now.

Leona: Would you like a link to view the deals.

You: Yes please

Leona: Please click here to view the deal

Leona: let me know if you like any deal on our website.

You: If i order today can you confirm i'll receive it tommorrow?

Leona: yes, definitely

Leona: Just to confirm that you'll have to place the order with a new username.

You: That's no problem at all.

Leona: Would you like me to keep this chat window open? That way I can answer any questions you have as you place your order.

You: Yes thank you i'm still looking through.

Leona: Brilliant, I'll keep this chat window open and just give me a shout if you need me! If you let me know your order number when it pops up then I'll confirm it's all gone through successfully.

You: Thanks.

Leona: You're welcome."

:mad:
[Samsung Galaxy Nexus] DJTaurus:
clovetechnology

Samsung Galaxy Nexus Back In Stock–Volume Bug Fixed http://t.co/1jFaVNEd
[Samsung Galaxy Nexus] oscillik:
I'm sure all of us that are following this thread would be interested to find out what version of Android is on these handsets, and also what build the kernel is, as well as the baseband version.

Hopefully someone who receives this supposed 'new stock' can post details here for all to see.
[Samsung Galaxy Nexus] Terrahawk104:
I've been assured of having one of the new stock from Samsung definitely dispatched tomorrow morning, mine is from an eBay shop I've used lots of times before. I had an order and even a dispatch email with tracking number a week ago, after much messing around they told me (as others have since found out) that Samsung had instructed them to make sure no phones went out and they would be effectively recalling them on the quiet.

As long as the phone works as normal with no performance drops to the phone or the battery life I don't care how they've fixed it in all honesty. I've been looking forward to this phone for too long already. :D
[Samsung Galaxy Nexus] mnexusaud:
From Handtec:

Update b) Delivery enroute! also the volume bug is confirmed as fixed in new handsets

I think that we will know for sure within the next day or two. To confirm for all international buyers they are including expedited shipping for international buyers.

Source: http://www.handtec.co.uk/blog/2011/11/samsung-galaxy-nexus-shipping-update/
[Samsung Galaxy Nexus] bushbrother:
My pre-order will be part of this new stock, I am more than happy to provide the details from my phone. I have been told by sales it dispatches tomorrow. :)

UPDATE:

Thank you for your order for the Samsung Galaxy Nexus.

We are pleased to inform you that the Galaxy Nexus is now back in stock and we will be shipping outstanding orders tomorrow. We are aware that this new stock has had the update applied to it to fix the volume bug error that has been reported in earlier shipments.

At this stage you need to take no further action, we will dispatch your order and email you the tracking number as soon as possible. We request that you do not contact us regarding the shipment of your order as this will lead to delays in shipping.

Kind Regards

The Clove Technology Sales Team.
[Samsung Galaxy Nexus] madhat73:
Update b) Delivery enroute! also the volume bug is confirmed as fixed in new handsets. Samsung UK distribution is also stating that previous buyers will get OTA – this seems imminent as our new batch seems to have the fixes applied.

updated from Handtec blog
[Samsung Galaxy Nexus] bongadadu:
Does this indicate that the new batch is exactly the same hardware but with the software fix applied, or do you think they silently changed the hardware as well and will keep software fix on all?
[Samsung Galaxy Nexus] oscillik:
They will not have changed the hardware.
[Samsung Galaxy Nexus] bushbrother:
As per my above post Clove are stating that "this new stock has had the update applied to it" which to me implies the SW update was applied pre-shipping.

But to be 100% I will have to wait and see when my device arrives. What info do I need to post?
[Samsung Galaxy Nexus] rbs_uk:
Do you work for Samsung? How can you be 100% sure? You sound like a god, honestly, you need to come down to earth.
[Samsung Galaxy Nexus] IvanDobskey:
I have no idea when mine is turning up from o2. It seems to be a lottery what you get told when you call them. Utterly clueless.
[Samsung Galaxy Nexus] bongadadu:
I'm not sure man. Not technical enough, but pranoid enough to think about returning my GN and getting one from the new batch.
[Samsung Galaxy Nexus] oscillik:
Just read the opinions of software and hardware engineers that have posted in here. They agree that Samsung will not make a new hardware revision.
[Samsung Galaxy Nexus] IvanDobskey:
He's correct, no way will samsung have changed the hardware in this timescale. It will be a software fix.
[Samsung Galaxy Nexus] madhat73:
dont worry - its got to be 100% software how else could they have applied a hardware fix in such a short period
[Samsung Galaxy Nexus] malliktajmahal:
clove replied to a user in twitter..

@jeremy626 We tested the original stock we received, the problem only exists in certain handsets so there is not much to gain from a test

the above is from Twitter page...I don't know what jeremy has asked clove, but it sounds like he asked the same question whihc we are about to ask.
[Samsung Galaxy Nexus] mehalaktas:
If clovetechnology and handtech are right and units with the volume bug fix are in transit, OTA can't be far off?
[Samsung Galaxy Nexus] oscillik:
But as has already been mentioned by multiple engineers in this thread, the issue will be on all handsets, since it is a hardware issue. So Clove, yet again, are wrong.
[Samsung Galaxy Nexus] IvanDobskey:
Ok, got a call back from o2 with some good news. Order is now showing as completed and my nexus is out for delivery for tomorrow even got a tracking number!
[Samsung Galaxy Nexus] darkoroje:
This is the most likely scenario, however since neither Google nor Samsung have explained the bug and how they are fixing it, it is just an assumption at this point. It is also strange that there is still no OTA update available for existing handsets, nor is there any indication from Google as to whether and when the update will be available.
[Samsung Galaxy Nexus] jabok:
If they're ready to ship patched phones then bloody Samsung/Google should ALREADY have pushed the update. Seriously, if they have spent the past few days patching, why didn't they OTA it at the start of that process? People talked about "testing", but that phase must have ended when they decided to patch warehouse stock. Doesn't make sense. :mad:
[Samsung Galaxy Nexus] Terrahawk104:
While he is for the most part an obnoxious individual I'd tend to agree with him on this issue, as they've said before they were working on a software fix.

I'd be very surprised if they could turn around a hardware change on all their units in such a short time, most likely the reason they witheld stock was because of the post following yours in essence, where the consumer has it in his or her mind that there is something fundamentally wrong with their phone if they have to have an update after they've taken delivery of their phone and experienced the volume bug first hand. On the other hand if you order a phone and it arrives and works perfectly well out of the box and you never experience any issues you have the piece of mind that you have a 'good' phone. Even if the reality is that they've just carried out the software update themselves at source and sealed the packaging ready for retail.
[Samsung Galaxy Nexus] mehalaktas:
I really wants to ask a question: If Samsung realised this issue and patched it before selling. Than how users can figure out this? And what are users going to do? Of course they will continue using their mobile phones. May be we already used a phone which fixed by a patch before... So don't think hard. If it can really solve the problem without any more issues such as battery life, performance etc.... than I guess it shouldn't be a big deal..
[Samsung Galaxy Nexus] MatthewPL:
Maybe because fix (hardware/firmware) in new branch isn't the same that will be deliver by OTA?

I still thinking that Samsung knew earlier about the bug and they have a lot of time to create firmware fix or new hardware revision (probably adding some shielding isn't so hard to do).

Or just there is no fix in new shipment and all will have to wait for OTA fix.
[Samsung Galaxy Nexus] Atreus:
I hate, that they're playing the "we need to test.... must... test"-card now. Shouldn't they have done that before? Why not just push a beta-update out, that might at least lessen the bug, whilst working on the "real thing".

BTW, is it just me who always has to think of GlaDos, when someone says they need to test? "We do, what we must, because we can..." ;-)
[Samsung Galaxy Nexus] bleets:
If only there was cake at the end of this :(
[Samsung Galaxy Nexus] oscillik:
lol :cool:
[Samsung Galaxy Nexus] IvanDobskey:
The cake is a lie, lol
[Samsung Galaxy Nexus] ShiroEd:
We're all starting to get slap-happy with all this WAITING!!! :p

---------- Post added at 04:22 PM ---------- Previous post was at 04:21 PM ----------

We COULD start talking about all the bugs in Ice Cream Sandwich to pass the time but I'm sure there is a thread somewhere about these already.

*goes searching for ICS Bug thread* :cool:
[Samsung Galaxy Nexus] bleets:
according to techradar expansys have said they're expecting updated stock in on the 30th

http://www.techradar.com/news/phone-and-communications/mobile-phones/bug-less-samsung-galaxy-nexus-lands-at-uk-retailer-1044082
[Samsung Galaxy Nexus] djcr33p:
This is redick':

OP - "If you suffer from the problem, you are eligible to replace the device or get a refund. At the moment the handset is broken, but once the patch is released and it will fix the issue, it may not be considered broken anymore, thus may not be returned under warranty." - errr, why would you wanna return it if the problem is fixed?

While I haven't had the problem despite being in the UK and getting a retail handset from phones4u, I feel your pain. I don't however, get the whining!

A fix is "on the way" within a week of it's launch. Do you know how long Apple users had to wait to get a "free bumper" for a hardware design flaw? Get a feckin grip! (pardon the pun)

If the update doesn't resolve the issue return your frickin phone. If it does then happy days. It's all part of being an 'early adopter', you expect bugs. The phone is amazing and given the severity of issues that have plagued much more expensive, less functional devices in the past and present should make this a bit of a relief. If this is the worst issue people are having with the phone and it's being fixed within a fortnight of release...? I just don't get this 171 page thread!? And I don't like it marring the release of an already niche-market handset that I'd like to see be very successful. Because if it isn't, we may not even get another Nexus, and that'd be sh1t. Much more sh1t than having to keep an eye on your ringtone volume for a week.

Sorry for ranting and no disrespect to anyone on here. You guys all rock, and you can't imagine the respect I have for all of XDA.

'almost' stock ICS for teh win! ;-)
[Samsung Galaxy Nexus] oscillik:
As has been said before in this thread, by myself and a few others, we expect bugs.

What we do not expect is basic functionality of the device to be completely unusable. In this case, that function would be using it as a phone.

It is unacceptable that Samsung and Google released the phone without testing it in the launch territory on all the frequency bands it can transmit and receive on.

If you don't think we're justified in being miffed about that, then that's your prerogative. But don't make us out to be unreasonable here. We paid for a phone that we cannot use as a phone, through no fault of our own, where the blame lies entirely at Samsung's and Google's feet. We are entitled to be annoyed here.
[Samsung Galaxy Nexus] bleets:
has anybody thought that maybe they are releasing a fix so fast and could have altered manufacturing a while ago since vodafone are still "testing" the device and have been since before launch?
[Samsung Galaxy Nexus] oscillik:
There is no way that Samsung and Google are going to waste resources coming up with a software patch, if Samsung are making revisions to the hardware to fix the issue.

If this patch sorts the issue out, and by all accounts so far based on the fix that PaulOBrien pushed out (that I have been assured is legitimately based on a testing patch from Google/Samsung) it does sort the issue out, then there is no need for a hardware revision.
[Samsung Galaxy Nexus] Mayflex:
I think the outstanding question is why the update is not already coming OTA although Samsung already ships fixed devices to the suppliers. I think there could be only one reason: the OTA fix is different from the one implemented in new devices.

So what could be that difference?

We already discussed, that a hardware iteration is most unlikely. I may imagine that there are some software parts in the phone, that can't be altered by an OTA update. E.g. there could be a µController between the Processor and the Buttons which handles the debouncing. This controllers code may only be altered in a special programming module by Samsung.

So the fix for this µC is already finished, tested and applied on the new devices.

In the OTA fix, the main Processor has to handle the issue, which may be more complicated and may have a deeper impact on other features, which would explain the longer test time.

I'm not sure if there actually are such software parts that are NOT accessible by an OTA update. Can anybody confirm that?
[Samsung Galaxy Nexus] oscillik:
As has already been said multiple times in this thread:

There is absolutely no confirmation that Samsung are actually flashing handsets with a fix.

All we have had are a few words from retailers telling us this. Considering that these retailers have also not been forthcoming about the actual cause of the fault (all of them still insist it is a software fault, which it is not), I would be hard pressed to believe any statements from any retailers that say they have received stock from Samsung that has been flashed already

until we have confirmation from a customer who has received such a supposed handset and can confirm either way

.
[Samsung Galaxy Nexus] IvanDobskey:
I have to say, i'm starting to think along these lines! My nexus has actually been dispatched by o2 now and is supposedly from this new batch so it will be interesting to see what software revision it has and if the volume bug is evident.
[Samsung Galaxy Nexus] bobbysixkiller:
we should no more tomorrow, their are two members on here and another forum i use expecting delivery of a fixed handset tomorrow. so hopefully they will post with any changes and we can see what is what. O2 told me other wise, so somewhere for example o2 are not telling the truth (shocker)
[Samsung Galaxy Nexus] oscillik:
Absolutely - we should hopefully know more once customers who have been 'assured' of getting flashed handsets tomorrow start getting them.

Just to reiterate, the information we would like to know is the following:

1. What version of Android is the handset running? (available from the 'about phone' screen in Settings)

2. What version of the baseband does the handset have? (available from the 'about phone' screen in Settings)

3. What kernel version does the handset have? (available from the 'about phone' screen in Settings)

4. What build number does the handset have? (available from the 'about phone' screen in Settings)

5. What are your Odin details?

6. Does the handset suffer from 900MHz interference from it's own internal cellular radio while in Android?

7. Does the handset suffer from 900MHz interference from an external source while in Android?

8. Does the handset suffer from 900MHz interference from an external source while in bootloader mode?
[Samsung Galaxy Nexus] enlli:
As this is Google's Flagship phone, perhaps they should rename it from Galaxy Nexus to Titanic ;)
[Samsung Galaxy Nexus] bobbysixkiller:
does the app,

Volume Locker solve this for anyone?
[Samsung Galaxy Nexus] oscillik:
Surely all that would do is to keep the volume at a predetermined level. Which is useless if you actually want to have active control over your volume.
[Samsung Galaxy Nexus] timshields:
I'll wait for a few more people to raise the issue before I call back and speak to them again. To be fair, until a few people make them aware of the problem, it may not be recognised...