yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
The image appears correct on the web browser, some users have reported as well that they have the same horrible results on my end. It must be the reason why samsung HQ in korea is rushing to get this.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kurayamix:
Is these means build-in browser adjust black level color too fool us and think that it's ok?

So another program except web browse display the truth of defect?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
The image appears fine in my browser too. However the video clipping is horrendous. It's funny how people who have complained to Samsung have said they are not aware of issues and they are all ' Sole issues'
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] MartijnMM:
Well its better then hearing "Its a phone, not a video player..."
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Lol if they said that I would have told them to go view their own superbowl ad!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Hi, I have a quick question. Is the gamma calibrated on the screen or on the mainboard itself? For instance the screen is done at the factory and the setting is screen dependant and it it not controlled by the mainboard or does the mainboard control all the settings? The reason I ask is because as you know I'm going to change my screen on the weekend so is it a pointless task as it may be driver controlled issue. If it is screen dependant then how the hell are Samsung going to fix it?

I hope this makes sense to someone :-/ as im not the technical type !
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
The refund check cleared yesterday so I'll be picking it up tomorrow and returning the Galaxy Note. Good luck to the rest and hopefully this gets fixed as they want my unit ASAP because they will send it to korea for inspection.

---------- Post added at 05:33 PM ---------- Previous post was at 05:32 PM ----------

From what I've seen screen dependent, another user who just had a screen replacement posted a photo with the gamma test image using the stock gallery app and it now looks similar to the S2.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I just sold my black Galaxy Note and ordered a white one. Will get that tomorrow and see what the screen is like !
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Keep us posted including pictures.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I will do
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jkc120:
Here are some pics I took of my galaxy nexus' screen paused on a video during playback:

https://picasaweb.google.com/110825127270933703288/GalaxyNexusSplotchinessAndColorBanding#

Is this the same thing you guys are seeing on the Note or is this something else? Note the halo above the planet. On an LCD screen (e.g. when I had the Rezound), that halo isn't visible at all and the entirety of the space looks the same black (well, as black as LCD can display anyway).
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Well I have got the White Note. The ping test looks better than my blue note. It still cuts off at 4 but is seems darker on the left side like the blending is better. There is also less black clipping than my blue. Also the calculator looks much better. I will try to post pics tonight or over the weekend.

The video has improved but the clipping although still exists looks better.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Haveing looked at the white note I can say that the same issues exist. I really am strating to wonder whether a sscreen exists that can display properly. I have seen 6 notes all from different dates and all have this issue. Can anyone from here post any pics of the gammatest to show theirs is fine ?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
There is, those rare ones that properly display the gammatest.png does not have any black clipping issues.. So far I've only seen 1 person post it here the rest are just subjective claims.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] labuharry:
i just got a new one. i test the gamma picture on the device but it still show until 4 in the gallery but weird is the blocky in movie looks less than before. the number 4 looks darker a bit than normal. the blocky dark scene still there but less then before even calculator looks nicer. :confused:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Its got to be a software issue. Its impossible it can be hardware, if it is its suicidal by Samsung to knowingly release a defect screen on almost all notes
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Then how come some screen have more clipping than others and the rare ones dont?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I have yet to see one with my own eyes. I should say that it is my assumption that it is software because its unthinkable Samsung could release so many faulty screens. If I do see a screen that is fine with my own eyes rest assured I will do all I can to make this public and make sure Samsung are made to pay. I will give them a few weeks until ics comes out and see if they release a fix. We do have a 2 year warranty which I will use if a fix is not released and keep getting my screen replaced.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Omg! I have struck it lucky with my 4th galaxy note. I have a near flawless (subjectively) youtube iron man 2 kiss scene clip. Strangely, though, the gamma test is still '4'. i've attached some pictures. Excuse the acruity...i used my htc touch pro 2 camera.

I previously had 16gb UK versions, this is a 32gb EU version...thought i'd take a gamble with new batch from different UK seller and it worked! On shutdown, some dark specs are still visible in the dark on grey background...but, since phone now WORKS video-wise, i can deal with that.

Having said all this, Samsung need to get their act together. Users shouldnt have to repair and replace brand new high-end phones. It took me 4 phones to find one that would play black images in video flawlessly. imo, maybe more people should contact consumer direct about these widespread screen issues. Spending so much money and not getting quality in return, or acknowledgement of flaws (as some have experienced) is unfair and unacceptable in my opinion.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
YouTube does not show the correct level of black. You need to vIew the file that is available on this thread somewhere. If the gamma still cuts off at 4 then it is like the vast majority and does not show dark scenes correctly
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Just to clarify...I have no pixelated images when viewing video over internet or using other video players either....it's not just youtube. this is in complete contrast to my previous Notes. The difference is astounding. I'm completely happy with this new phone.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] voxano:
Do you still see the stripes while unlocking, if you set a black wallpaper for the lock screen?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] seepage:
Yes they exist I have one and I suspect there are many more. My first one was crap I sent it back.

I cant understand why people dont just send them back if they feel there is somithing wrong with it.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Yes. but personally, I can live with this. i have black homescreen wallpaper to conserve battery. Works without any hitches; no banding. However, I Never use black lockscreen wallpaper. Moreover, i see this flaw as significantly less devastating for a user than the videos not being able to play. You can choose a lockscreen wallpaper...you cant choose to have videos with no black images in them.

I am so glad i no longer have this video issue. it was making me yearn for my galaxy S2. At least the s2 could play video, despite it's notorious pink 'blob' in the camera. Those with video faults, send phone back n buy elsewhere. Dont settle for basic functions like video play being faulty.

Finally, imo, hypothetically, if u look hard enough, youre bound to find some discrepancy / fault. Its just like having daily medical checks / x rays. As long as it is minor, isolated and not impacting on basic functionality, i can live with it. No more worries about not being able to sell the phone on in two years time :-)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
This is not the file that was posted on this thread. Take a picture of an actual video file then report back to us. Thanks, but no thanks. :mad:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
@ salmighty... a little bit of diplomacy costs nothing but goes a long way. We all need to respectfully work together to solve this phone's problems. Please observe and abide by the xda-developers posting rules.

Forum rules: 2.3 & 2.5
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Please can you provide proof that your screen is fine. This will give me the proof that good screens exist. As far as I know with my eyes all notes suffer from black clipping. If your screen is good then this must be hardware issue and we all need to get our screens replaced.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
@indie Sure, i've posted three pics from video which fellow users in sister 'screen issues' thread have suggested to use as test. please check back in this thread. NB. I posted them yesterday after receiving this new phone in post and checking video play before i even set the phone up ( expecting that i would have had to throw it back in the box and return it like all the others). Anyway, to get to the point, the previously posted pics are from the Iron Man 2 video - kiss scene which is v dark with lots of blacks. When looking at this scene with previous notes, picture was obscured by lots of blocky light grey pixelation. I was so angry at Samsung. Now, with my fourth model, this has gone. i see true black colours.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Hi, The Iron Man kiss scene you posted pictures are from Youtube, is that right? If it is can you test by playing the actual file that was posted in this thread somewhere?

I have played the same file on youtube and it is fine as the copy is very very poor.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
@ indie, these new ones are from playing recommended video off internet (not from YouTube app) and clip is from a different poster. Once again, no clippings. hope you understand that I'm a little tentative about downloading files to my phone...just in case something is downloaded discretely along with the file...call me paranoid.

Anyway...those new pics (taken with HTC flyer camera - apologies) . Pic 2 is maybe clearest example of clipping absence

Ps. Pls ignore the bright yellow Kodak booklet behind phone... No tricks with pics. I was just trying to hide my ip address
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
can you give me a link to that file? The border looks very grey to me

P.s that file has been downloaded by a few people and I have personally scanned the file and it is free from any malicious software. In order for a fair test we need you to test the video that has been on this thread. That can rule out any different codecs / quality

the quality of the file looks very poor to me as well. I would like to test myself if thats ok?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
If you guys want an objective result, use the file I uploaded thats been posted on this thread.

play it in a totally dark room as ANY reflection actually makes the images look 'better'

use an extended exposure time maybe 2seconds to properly show the black and the gradients.

Until everything is done all the feedback is just opinion based and those screens that dont have any clipping will remain an extreme rarity.

Id be interested to see pictures, we need objective results and not subjective ones.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
I apologize, we wouldn't be discussing these screen issues if Samsung prioritized quality control over profit. :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Link for video

http://www.youtube.com/watch?v=SCRalm9h-xQ

from my HTC Flyer P512 using xda premium
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] mishans:
youtube!? :) you must be joking?

Hi I'm from Serbia.

I have the same video problems on Note as well as all of you.

------------------------------------------------------------

At the local forums no one deals with that subject. I do not know why. I try to put on the topic but no one responds.

There are still arguing what is better SGS2 or SGN.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
That video is very very poor. It is heavily compressed. Thanks for the link though. Please can you try the video posted in the earlier threads especially the iron man 2
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Use this vid:

http://www.mediafire.com/?qd2a1d8jm18vvbs ( IM2 )

take pictures in a totally dark room with exposure time of 2-3seconds.

This one is from real steel

http://www.mediafire.com/?039z1im6koqh5bn
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
I've tried but am encountering problem. For some reason, keeps downloading as a text file. Any ideas what i'm doing wrong?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
downloads ok for me. Try from a Pc then transfer to your phone.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Did you manage to download the sample?

On a separate note, I have again sent Samsung UK Head Office a letter. They said they will send me an email on 30th January to say there were no known issues with the Galaxy Note. Surprise surprise they have not sent and email yet. I have requested they send an email or acknowledge there is a fault with the phone.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Silver251:
When I use MX video player if I use hw decoding the problem persist, but if I use sw that problem dissappear, I think thats a problem about the decoder, but I don't know how to solve instead of use an external video player
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
I am not sure, try a different browser to save the files.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I have given my WHite note in to the service center yesterday. I showed them the black clipping and also my white note has a strange pink shade come on every so often. I could also see a pink grid in the background which was annoying on grey backgrounds which were in 1 inch sqaures.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Theres a leaked ICS build, anyone care to test and see if improves or even fixes the issue?

EDIT:

http://www.usatoday.com/tech/column...2-02-15/samsung-galaxy-note-review/53108536/1

First time someone made a slight hint about it..
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] martcerv:
I'm using the leaked ics, the stock video player is broken so can't comment on it.

The yt app does play files with minimal clipping and it's also in hd unlike the application in the gb roms. In good higher quality yt video's there is no noticeable banding and black clipping is much lower, however the blacks in some videos I tested are more like a dark grey then black at times. It almost seems like supercurios app is working here but I haven't installed it. There seems to be a fair improvement using this application, it's still not perfect but getting better.

In gallery photos have much less black clipping but still some artifacts are coming up in the dark areas but much less then in previous roms, I have to look pretty hard to find this in some photos where it showed up very easy in gingerbread.

Using mx video player I haven't noticed much difference to the gb roms though but I don't have any videos on my phone that showed huge clipping issues. I noticed much more colour banding here then with the yt app. I will try get that iron Man clip again and see if there's any difference.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Hopefully get my phone back from the service centre today. Will see what the quality of the new phone is like.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
I was able to test a white Galaxy Note with a build date of Feb 2012 earlier when I was looking for a Tab7.7 and I have to say that the screen on the one I tested was absolutely great, none of those random quality control issues like lines aside from the textured greys ( but not lines on greys ) video quality is still the same as mine though but the screen on that specific unit was fantastic!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
I have to agree. I've seen the January 2012 Black and White stocks as well. The only issue I see is yellow tint; hopefully that is software-related. Hopefully ICS resolves the clipping to some extent in addition to the firmware update Samsung is suppose to distribute around the world soon. :cool:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Ffs still ain't got my phone back. The pain of using a smaller screen (hd2) is killing me now. All I need is a screen change. Btw Samsung still has not called me after my letter. Been 1 week now.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] shahidhussain:
My Note does not play the video properly. That is there is color distortion. See the attached files from the RS video.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Mine looks about the same, I cant believe people call this 'unoticeable' or nitpicking LOL!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Finally managed to download these vids. Played with mxvid. My photos have been taken using my HTC Flyer in the dark.

Indeed, there are some vid issues in pic 3...so, I take my previous 'it's perfect' word back. Nonetheless, Compared to the images posted by last two users, I think my note screen is definitely less flawed. My layman eyes can't see an issue

with pic 1 or 2 .

They're by no means 100 percent, but I think video images are much improved and as a result, I'm happy with it. On my returned phones there was a HUGE amount of clipping. For example, mid-clip i.e., just before and during iron man and pepper kiss , each character's face WAS completely obscured by white-grey clipping!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Good to hear that you now have a screen that is with in specifications of 'HD'
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
For some reason I could not post these additional ones last night. Just wanted to drive home the point of some 'ok' units circulating.

Iron Man's sidekick (pic 2) is no longer a messy pixelated blob within a white pixelated sky. I noticed in the background of the scene, there are several fires, so there is supposed to be rising smoke amid the lights. I could see none of this detail on previous Notes because of the blocky clipping
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Thanks. Was the pics taken on standard or movie mode and was it played of default player? Really appreciate you taking the time to do this.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EdgaBimbam:
by the way your note production month is? :) if you dont know how to check, here is link http://www.sammobile.com/firmware/?page=2 :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Based on the UI, Dice player was used. For the scene mode I cannot tell since the image quality is so washed out. If its normal mode and with a little imagination on my end, I think his output is pretty good. The good thing on the note is that video's actually play more 'brighter' you see more details on the shadow but samsung really messed up on the black and color transitions.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
No worries. Pics were taken on movie mode using mxplayer. Default player displays well and found no issues with standard mode playback.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I have found standard mode displays far worse clipping than Movie mode. I should pick up my phone today (So I have been told by the service centre) and I want to see if a screen change makes a difference.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Got my phone back and guess what NO CHANGE to the clipping whatsoever.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] whmcal:
Does this mean there's a software component to this widespread flaw that maybe has been tweaked on later batches?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I personally believe it cannot be the screen. I have seen 7 screens now all have this problem. Could be some other hardware like gpu or software.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EdgaBimbam:
or it could be hd superamoled screens technology defect ;D
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] mcreego:
I really don't know whatto think: I've tested a video on aosp ics just a second ago and it presents the same bad black clipping in dark scenes.

The truth is that SuperAmoledHd doesn't display correctly the black or at least the black are not natural as Sgs2.

I prefer to think that is gamma calibration fault...hope supercurio will fix it
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Yes, It can be said that it is a gamma fault but there are a few and rare screens that actually show the proper gamma after a replacement.

If you put the Galaxy S2 and Note side by side and play a dark video, you will immediately notice that you see a lot more shadow detail on the Note, I dare say in some scenes of a movie you see 50-95% more details on the Note because of its 'brighter' gamma which is actually ideal but the ramping going down to the darkest point is a sudden cutoff.

Heres an example to prove a point:

The boxed area shows a fold on the right leg ( the one further away from the couch) , if you view that on a regular LCD or LED-TV the fold is clearly visible but view the same image on a galaxy s2 and and chances are you barely see or dont even see that fold at all but on the galaxy note the fold is very visible, for what its worth the Galaxy tab 7.7 cannot show the fold, the Galaxy Nexus and Galaxy S1 can.

Another example is this:

Some screens on the Galaxy Note can display all the grey 'graphing paper' like lines on this image but a Galaxy S nor a Tab7.7 cannot and some rare Notes cant.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Check this reply out today on the Samsung UK Facebook page

Hi Indie, we have inspected the device and no fault was found. What was determined was that the issue was related to the files being played back. The only thing we can suggest at this time would be that an update to Ice Cream Sandwich should resolve any playback issues you are having, this will be made available soon via our Samsung KIES software. www.samsung.com/uk/kies we apologies for any inconviencience caused.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] mcreego:
They are kiddin' you... I also went to my reseller to show the bad clipping and he told me to go to a service center where they said that I am a little bit maniac because the defect is barely visible and it isn't coverd by warranty.

Hope that Ics will solve this problem;)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] shahidhussain:
This is insane from Samsung. Today I just received my GN back from Samsung (after 10 days with them). There was no improvement except a a firmware update. I insisted that the problem still remains there and after some time they changed the screen. Now all looks better but I am not happy about the fact that screen is replaced. May be I will sell this phone sooner.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Can people with issues please post on the site here http://www.facebook.com/SamsungUK?sk=wall&filter=1

It will show others that this issue is real !