yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tintin1042:
i had mailed my problem to the higher authority and asked them to solve the problem.Nxt day the service center guy called me & asked me to submit the phone with all the accessories.with in a week they gave me my 2nd replacement but it also had the same problem(actually i checked on the spot) they played the same video on the S2 and it was playing fine.Then they offered me the refund.

---------- Post added at 10:39 PM ---------- Previous post was at 10:18 PM ----------

After getting the refund will any one buy the note again or will wait for the S3 to launch???And for the same screen problems i probably will not buy the Sony PS Vita:mad:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
I love the Note so much that Ill swallow the problems..I ain't going back to my GS 2...The Note has such improve sound, while the GS 2 had horrible sound out put.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tintin1042:
really????:confused::confused: i dont think so.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EdgaBimbam:
+1, i love much more than my old s2, and yeh for me note sound output is better than s2 :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] orificium:
I purchased my Note (GT-N7000, Made in China) from expansys about a week ago. I noticed the graininess, banding and uneven brightness right away. I don't think I have the hue issues others mention. And I don't think I have any dead pixels. The higher the brightness - the less I noticed the graininess, uneven brightness and sub-pixel sections. I'm coming from an iPhone 3G - so I guess I expected this display to completely blow it away. The screen is much larger and the contrast ratio is much better - but the clarity kind of sucks.

I also noticed the lag and choppiness when scrolling, pinching/zooming right away. All the great reviews I've seen of this device and how great the Exynos processor is - I expected a lot better.

So now I'm conflicted - because I'm reading that these are just software problems. But doesn't that seem to be the go-to excuse? Should I just expect these issues to be resolved? The banding, splotchy videos - sure, maybe. But the uneven brightness and sub-pixel stuff - is this to be expected on every AMOLED pentile display?

I submitted my complaints to expansys-usa - and they simply just sent me instructions for RMA. No questions asked. Of course - I'm concerned they'll charge me a restocking fee - which I'd like to clarify on a phone call (if they answer).

So - do I get my money back? Exchange it? I could end up with an even worse display (dead pixels even?). Wait for software fixes? Maybe get a different phone altogether.

I've since invested in a pro-clip mount - although it's adjustable. And a Rearth case/screen protector - $30.

The lagginess isn't a huge deal - but it definitely stands out to me. I'm running stock - as I didn't want to do anything major before I had a chance to test it as-is for at least a month. It is strange to me that when I start to scroll a list or around a web-page there is a delay/hiccup. I have to literally slow the speed at which I slide my finger up/down the screen so it catches up to it. Subsequent swipes seem to respond faster. But return if I begin swiping again just seconds later. The choppiness compared to iOS is very apparent to me too. And I've only had the 3G.

The graininess and visible sub-pixel sections are what's really bothersome. I can't believe this is considered a high-end phone display.

EDIT: Oh also - the audio level coming from the headphone jack is much lower than other devices I've had. I have to turn up my car stereo (using aux jack) much louder. This is annoying when switching to the radio without adjusting volume.

EDIT: I attached some examples of my problems with the screen.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] paris.gr:
Regarding screen replacement I don't believe that it would make much sense to do it now sinc3 even the latest Notes suffer from the same issues. The Note comes with 2 years warranty so once screens become better then it would make sense to replace them. In the meantime we can wait for ICS to see if it will fix some of the issues or for people who cant stand the screen you should try to get a refund. The fact however that even the other flagship (Nexus) suffers similar issues makes me believe that it is really a screen limitation together with a software issue.

To be honest eventhough the screen isn't perfect i wouldn't change the Note since it is the only phone that currently covers everything I am looking for. And since if you increase the brightness to 30% most of the line issues disappear then it is not really a big problem for me. Actually if I was Samsung I would release a fix where the minimum brightness would be the current 30%.

Anyway. It is really your choice.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] orificium:
Do you honestly believe Samsung would say "The quality of the screens we used on the Notes initially were kinda crappy. Here's a free replacement"?

Btw - I attached some examples in my previous post to illustrate what I mean.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] paris.gr:
They do it now so wouldn't they do it later? A lot of people have already replaced their screens. I have similar issues with you which in my opinion are minor so as I said I will wait to see the newer Notes and decide later if I will ask for a screen replacement.

Forgot to mention that we have two Notes at home and both face the same issues.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SiggiJarl:
I have both horizontal and vertical lines all over the screen, most noticeable at the bottom near the home button

it's hard to capture with a camera, it's more noticeable in real life, you can see the texture of the lines easily when you're scrolling webpages with a white background for example

do you suffer from these lines as well?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] orificium:
Ah - didn't realize this. That's good to know. At least they aren't ignoring the fact that there are serious concerns with the quality of these dispalys.

You captured it pretty well. But I agree - it's more noticeable IRL. Your screen looks pretty similar to mine - with the bottom section being darker and more of the noticeable lines.

If you look at the two pictures I attached in my previous post - you can see the lines in the gradients. It's like you can see the pentile matrix subpixel sections. Seems like it's a manufacturing method that makes these things cheap to produce. Isn't Samsung the #1 smartphone manufacturer? I wouldn't put it pass them to find shortcuts. Just look at all the various low/mid range phones they've been releasing. Why so many?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] arass75:
I had 7 galaxy note replacement from orange UK. All problematic. Finally I had a direct replacing from Samsung with an unlocked and unbranded phone. The screen is much better, still not perfect, this one has a blue tint when viewed from angle and only some grey lines on lowest brightness, btw this one they changed few thing I'm the phone. 1. The A pen click button is now in grey colors so can be seen easier. 2. The power button is more easier to press and now not pressing the volume button each time pressing the power button. Spoke with Samsung again about the existing screen problem in this phone. They said will liaise with the head and they will come back to me. They might simply say will replace the phone again. Will wait and see.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] qwe:
Pinkish on the left screen is small matter,worst is when playing darker scene videos ,black checked appear.tne resolution is worst than any other cheap phones.go n test it,jus open up a link on youtube and see...
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
The galaxy s 2 had horrible sound.. I couldn't connected with a Bluetooth headset cuase no one will understand me or I would hear them well.. On the sound speaker people couldn't understand me well. When I plug headphones in it will sound 2 or 3 levels lower than the Note. The sound sucked on Galaxy S 2.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
So you all think this pixelation problem and banding can be fixed by higher the screen to 24-bit?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
No problem, spend that money wisely! Don't be in a hurry for another Note. ;)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
Well I couldn't take it anymore..gonna return it for another or refund...
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
Those lines,discoloration and uneven screen brightness are all quality control issues. Get your moneys worth for an HD device and get a replacement or a refund.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
I second that, I had the same quality issues on my Note as well. We're not alone, ;)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] miky702:
I have a question for you guys. I had a nexus and I'm using the note right now. I compare the displays and the color on the note is more vibrant, but when I play some hd YouTube videos, the note display is only sharp in vertical mode and not that sharp at all in landscape mode. It's as if the video is played in low quality setting. The nexus didnt have this issue. What do u guys think?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] afhum:
I was wondering, to those who replaced their screen by Samsung, do you guys get other issues when your device is returned from repair? Like dust underneath the glass screen?

Also any of you guys familiar with a "white spot mura"? I got that on my Note but it appears after days of use. It wasn't there at first. I was also wondering if I were to replace my screen one day, it would reappear because it wasn't there initially.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
Risk Implications...

Brilliant question! Seriously! ;) When I got my screen repaired the shabby senior technician touched the damn camera sensor on my device, got the camera further off-centered, and screwed up my display, top-right of the glass screen was sticking out and wasn't snapped in properly, and now that area is very squeaky. once you go to a service center, there is something I like to call a door of no return. you will never get the phone back in the same condition you purchased it! If you are having issues with your display, GO FOR A REFUND.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] noteworthy:
Yeah I wouldn't have a screen replaced.Too risky for further damage.Either replace the phone or get a refund.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
When I initially got my phone the mura lines were at a visibility level that I had to look for them, but about 2 weeks of usage they became very very obvious that even at 100% brightness they are visible with a pure white screen and a greenish tint started to expand from the bottom of the screen. I had it replaced, the replacement had visible lines but at an acceptable level.. BUT the video playback on this replaced screen was borked, I got a refund instead.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] paris.gr:
I suppose that you don't really know what quality control means. If there were only a few screen with the mentioned issues then I would agree that they missed them during quality control. However since the vast majority face the same issues then it looks more like a design problem or at least a screen limitation when it comes to lines, brightness etc because in my opinion the blocking and banding issues are software related.

With what I will agree with you is about getting refund. If you are not happy then you should definitely ask for one.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
I wonder if the US launch will have issues also?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
^^^It probably will considering the fact that there was a thread over at the SGS2 T-Mobile phone with over 600 comments in response to the screen issues with the display!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] betoNL:
Vast majority? How can you possibly know that if the majority of the millions of buyers of such gadgets don't even show up on forums like this?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] paris.gr:
Almost everyone in this forum face the same issues and they cone from different countries and regions. Me and my wife face them also. All the devices that I have checked have the same issues as well. So from my experience the vast majority faces the same issues. Also if you check the Nexus forum they also face the same issues.

I don't know. Maybe you are right and this is just a diabolical coincidence.

Anyway. As I mentioned before I am totally happy with the Note and I consider these issues minor so I wouldnt exchange it except for Note 2.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] afhum:
Ouchh!! Thanks for the warning guys! Really :D Therefore, I'm not gonna send it in for repair just for the tiny white spot mura to be gone, or else more problems would come. I guess I'll just let it be. Because everything else seems fine to me..

But the thing is that I bought mine from a shop with a crappy customer service. Phone exchange or refund is like.. Impossible! :(

Anyone here has successfully exchanged theirs after like a month of use? Though it would make sense if they swap the phone within a few days of purchase..

Well.. I got my Note kinda for free though.. So.. I shouldn't whine much right? If I worry too much then I wouldn't be able to enjoy it.. :) but I think it annoyed me just because the spot mura appeared too soon..

I do love the Note still. But if there's no white spot, I think I would love it TOO much lol :D :eek:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Presjar:
When I use screen adjuster from the market is get to -6 contrast the screen jumps from full black to gray. The phone seems to have no steps in the lower contrast region. Maybe this is a major issue.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] afhum:
Again I wonder, who is lucky enough that when you got issues with your display, you are offered a phone replacement after like about a month of using the "defective" phone? :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] sirrdeezy:
is this issue software related or just defective phones
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] afhum:
I think that everyone has issues that are software related. Some phones may have hardware defects. Just like other phones. My hardware defect is that i have a tiny white spot mura on the screen.. Others may have mura lines.. Mura defects seem to be common on OLED screens..
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] MayDay84:
What is mura?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] EarlZ:
http://www.ignisinnovation.com/
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
Is Samsung even aware of the screen issues?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Yes but if you call them they will say your are the first person.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
You think they will fix it with a software issue or its hardware issue?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kurayamix:
today I'm try Voodoo Screen Tuning R&D and change to native make this black banding problem close to gone. (You need rooted to use this software)

Anyone who have this problem should try this software. I'm not sure it's the hardware or software problem. but I can live with it for now. :P
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Presjar:
Voodoo Screen Tuning R&D and great!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
That didn't fix any issues
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SAlmighty:
Same here, never quite corrected the black clipping the way I wanted it to be, makes the display more lcdish and the performance haults :confused:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] pachi72:
I just hope for God's sake that it's just a software bug not hardware.. My Note is my perfect phone.. Was using my Gs2 and hell no i don't want to go back. The Note spoiled me.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] programatix:
In my country the service centre does not repair any parts but they got it replaced. My Note has dark smudges all over the screen and I compared it with another unit (the technician's) and it has the same problem. I asked for the screen to be replaced and got it replaced. He replaced the whole part, one chunk (whatever attached to the screen) and the new screen is problem free.

Same goes with my SGS2. The home button got stuck causing a double click when clicked once. They replaced the whole front panel (bezel, screen and etc) as the part come as a whole.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kurayamix:
How to test?

go to this link and download to your mobo. So you can check in gallery not in browser. (strang thing is if you check this picture in browser. You can see to number 1!!!!!)

open voodoo and click "Switch to the overlay interface". program will overlay on every program you run.

Then open gallery and open test picture you download. click Native or Samsumg to see the difference.

for me I can see the difference after install voodoo and click native.

On black level test picture. Now I can see to number 2 from before I see only number 4. :X

This really improve black blocky in movies to nearly gone. And even on calculator look better too!!!

PS. of cause It's not gone... because I still can't see number 1. But It's really improve. I feel really better now.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] T53N:
I just got my Galaxy Note yesterday and noticed a circular spot in the center of the screen. It looks like a kind of a stain from someone who put a little coffee mug on my phone. The circle is darker, while the center is ok.

I've read dozens of pages in this topic, and most of you have stripes or bands on your screen. Can I consider this a hardware issue?

After reading all the posts, I'm a little concerned to return the phone also...I don't want to get a replacement that's worse than this....
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Can you take a picture of it? It sounds like a screen fault.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] T53N:
https://picasaweb.google.com/lh/photo/J-rb1_lnSpao93cFsxmYsfJaFn3XTJ7Z-bOy5P0XJgo?feat=directlink

It's not the best quality, but the 'stain' is clearly visble...
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Take it back. That should not be there !
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] TooLow:
same problem

i know what you mean it happens to me too, it is just a minor change of shade but it is clearly there:confused:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] sianhulo:
Isn't note supposed to have gorilla glass? my brother bought one yesterday (about 1400$), it fell today and the screen broke completely (still usable, but makes you really angry)

Enviado desde mi GT-I5700 usando Tapatalk
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] voxano:
Yes. But it doesn't mean it's unbreakable!

BTW, if the screen itself is OK, you can find the glass replacement on Ebay for about $20.

You can find the screen replacement there as well, but that would be quite a bit pricier.

Just my two cents...
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ankydu:
just once try to lower the brightness to about 10% and see static grey color from any of the dead pixel tester software from the market like: dead pixel checker or Dead Pixel Detect and Fix and just see your screens with grey background. Do you see any unevenness or smudges or marks of any kind (visible only on grey color) from a distance of 5-7 inches. Please let me know ASAP as tomorrow is my last day when i can get my phone replaced.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] LM666:
I had exactly the same problem with my first NOTE. Dimmer at maximum, grey backgrounds, and horizontal stripes (in portrait mode) of shade (like the screen were dirty...). I've sent it back and got a new one. It's about the same thing, maybe a little bit less visible, but still there... In top of that, the new one has a slighty green tint and the white is beige... If I were you and if it's bearable for you I would keep my NOTE. You may get one which is even worse than the first one and with some dead pixels...!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ankydu:
Thanks for ur reply, I ve uploaded a video here:http://www.youtube.com/watch?v=IzFA2f05Rr8&feature=youtu.be

Just have a look and lemme know what do you think?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] zomakay:
I have the Galaxy s 2 privately, I have the Note at work as a test unit, and both do not have any display problems.

The thing is, that you have the phones from the first batch, there will be some updates and fixes, first users are always the best quality control for the manufacturers. (that happened with samsung i5700 - maaany problems, there was problems with charging and processor in i9000, there was few other phones which were "burning"...)

Let say Samsung have tested thoroughly just some % of released units, so the rest have chance to be faulty. They are not able to test every single phone for few days.

Im sure they sold already hundreds thousand of this model, and you are in panic cos you have heard about 10-20 faulty units..

I bet in few months noone will experience any of the faults from this post.

If I was you, I would wait some time and then give it in for repair.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] LM666:
Not easy to see precisely the problem on your video. Sorry. Would you have a photo ?

My Notes have a problem with grey backgrounds. They were not uniform with shades.

Take a look to the picture I upload (even if it's more evident at naked eye...) :

http://imageshack.us/photo/my-images/713/img2101jn.jpg
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ankydu:
Actually in the video the grey belmishes are below my finger. Anywayz for still pics i alreade have a thread going on. Visit here:http://xdaforums.com/showthread.php?t=1360843
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] LordManhattan:
True. I've read about 15 different reviews of this phone, and nobody says anything negative about the screen. Nada. So i don't know if people here are just trying to find something to complain about or not, and like i've already mentioned in this thread (or another), i've asked norwegian users who has the Note if they are experiencing any screen problems, and they do - not. Not one.

But we'll see. I've ordered mine and i'm waiting (and going crazy) for it, but i will bet my testicles that the screen will be perfect.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Scorbion:
Im thinking to send my phone for replacement, but what bother me NO ONE HAS A GOOD SCREEN in here :(((((((((

and everyone who has replaced his/her phone has the same problem :S
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Have you not read any of the forum? I got a great screen and so have many many others.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] seepage:
In forums people tend to post more if they have a problem. Most people wouldnt start a thread to tell everyone they do not have an issue with their screen.

It often seems that everyone has problems, where the majority of people usually do not.

Having said that I sent mine back because of screen issues and am waiting for my replacement to arrive.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] LordManhattan:
Well that's true. How many people have posted about a "crappy" screen? 50? 50 out of what? 5000 - 10000? I've googled like a maniac and this is the biggest thread about this topic i've seen, so clearly not every Note owners are experiencing screen problems. I think Samsung and other Android communities would notice it.

But again, if you're looking for "trouble", you'll find it.