yashsingh1/xdaforums huggingface dataset:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] koniakki:
Just an update on my "case" with Amazon.de cancellation and refund.

NOTHING wrong from Amazon's part. They were very helpful and I apologize for my frustrated post in the previous page. Their were correct and my Bank was wrong.

They indeed did not take any money from my Credit Card but the money were in a frozen state and my Bank required to provide them with the cancellation emails received from Amazon's support to reverse the transaction.

Amazon also replied to me by e-mail in English after I requested in Live Chat.

P.S: I had place the order on the 14th Nov and cancelled it after about 90 minutes because the estimated delivery dates were 24th Nov-10th Dec!!

That's unacceptable for me to wait about 2 weeks for my Note. So that's why I cancelled it. I have ordered before from Amazon.de and that's the longest delivery estimate I ever had/seen.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Keethos:
I ordered 2 from Amazon.de on Sunday 6th mid afternoon, got the confirmation through on the 7th saying it will arrive on the 9th or 10th (on Amazon) but City Link's tracking was saying the 8th and it didn't really update much at all, nor did Amazon's tracker. In the end it actually arrived on the 10th which is what Amazon had stated (9th or 10th) but they actually sent out an e-mail on the 9th apologising for the delay. I'm so glad my transaction went relatively smoothly, I'd be pacing the walls otherwise.....I hope that you guys waiting get it soon!!!

On a side note, those of you who have received your Amazon.de verison in the UK, any of you tried using the EU USB plug on top of a EU to UK Adaptor? I tried it breifly with the one in the link and the Samsung plug got quite hot in a short period time.....is this normal? Resorting to using my USB plugs from my Dell Streak.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tdodd:
That's how I've been using mine. It does get warm because the Note will draw a fair amount of current, especially if you are using it while charging. The adapter itself should be passing negligible current and should not get warm. It's not the adapter causing a problem . That's just the way it is. When plugged into the mains, but with the Note disconnected the whole combination remains cool (room temperature).

Not that it really matters, but my adapter looks like this one....

http://www.ebay.co.uk/itm/UK-UNIVER...neChargers&hash=item27c0449d99#ht_4157wt_1396

and I've had it for several years, having had it supplied to me when I bought a rechargeable Bluetooth GPS unit.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Keethos:
Cool Dude, thanks for letting me know, think I'll stick with the Dell ones for the time being but it's good to know that it's normal.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] j00pY:
I finally had an update on my city link page:

17/11/11	00:38	These goods have successfully arrived at the Depot ready for delivery.

Hopefully it will be tomorrow that I get it then :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
No change on mine yet. Even though amazon list today as delivery date
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I emailed Amazon yesterday and this is what they said this morning :-

Good morning, Mr XXXX, the updated tracking system states that delivery should happen today. Wishing you a pleasant day. Konnte ich Ihr Problem lösen?

even though nothing has changed since Monday !

I then sent another email saying how do they know as City link are saying they haven't got the phone. They replied back and said this :-

Dear Customer Thank you for contacting Amazon.de. I am very sorry to hear about the delay, but according to my records City Link has received the phone. I have checked your order with oreder nr #028-xxxxxxx-xxxxxxx and can confirm that it was sent out from our fulfillment centre in Germany on 14.11.2011 per CITYLINK. According to our records the package with package nr CDxxxxxx was picked up by City Link on 14.11.2011. According to our carrier, the delivery to xxxxx, Middlesex UK, should reach you by the latest on 23.11.2011. Once the package reaches your country, the actual delivery of the package is handled by your local postal carrier, and this may account for the delay. May we ask for your further patience? If your package has not arrived on 23.11.2011, please contact us using the link below and confirm the shipping address we have on file for this order:

I mean wtf, now they saying by 23rd !!!! Amazon website says 17th
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tdodd:
I know this won't help anyone still waiting fro delivery and suffering a delay, but I thought I'd share a bit of positive news....

When I placed my order on 2nd Nov the original cost in Germany was 534 Euros. The price has been slowly falling since then until hitting a new low of 514 Euros a few days ago. On Monday I wrote to amazon.de using one of their online forms and politely requested a refund of the difference. I received a reply only a few hours later, in English, with the agreement to refund the difference in full. Yesterday I saw a credit to my credit card for over £17, bringing the final cost to me down to £468 and a few pence.

The price has risen slightly since, currently 519 Euros, but if you ordered when the price was up around the 550 Euro mark or so it might be worth trying for a partial refund too.

Here is my original contact in English and, courtesy of Google Translate, German too....

I hope this helps a few of you. :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] j00pY:
Mine is here finally! I can't get over how big it is.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tdodd:
That was my initial reaction, but now I'm quite used to it. The first time I went back to my old phone for a couple of minutes it seemed like a miniature toy - very sweet and dainty. It's just a question of getting used to the Note. Then everything else will seem oddly small and weedy. :D
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Bigmille:
Can you please let us know where on Amazon site the form is located? received my on the 4th and paid 552 eur, so a partial refund would be nice.

Cheers

P.S. I think I found it here, last link on the page.

Sent them an email asking the possibility of 33 eur refund, will wait and see what happens.

Got a quick response from them, but they wouldn't refund the difference for me.

Dear Customer

Thank you for contacting Amazon.de.

The discounts we offer for items on our website do vary from time to time. I've checked your order and found that we now offer a greater discount on " Samsung Galaxy Note N7000 Smartphone (13.5 cm (5.3 Zoll) HD Super AMOLED-Touchscreen, 8 MP Kamera, Android 2.3 OS) blue " than at the time you placed your order.

Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website.

While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.

Thank you for shopping at Amazon.de.

Warmest regards
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] tdodd:
Well that's a pity. I only bothered at all because someone on another forum had success pursuing a partial refund. Maybe as word has spread they have decided to harden their line. I don't know how that matches up with their customer service promises though and what your rights are. Here is the reply I received....

I do note that they say my refund is as an exception, so maybe I and a few others got lucky.

Sorry to raise your hopes.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Bigmille:
No probs, I was only hoping they would give me a refund, maybe somebody else will have better luck.

It's still cheaper than over here, so can't complain too much.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] theloginwithnoname:
That is 100% my reaction now - suddenly my N1 is so noddy!! <grrrriiiin>:D
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Finally my status has changed to

18/11/11 04:24 These goods have successfully arrived at the Depot ready for delivery.

14/11/11 23:04 These goods have been scanned at the collection Depot and are now on route to the delivery Depot.

Maybe I will get it today
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] waisal:
Unfortunately since ordering on Nov 8th no change in status on Amazon or City Link page still in transit.

Amazon.de requested I wait until Nov 17th but it has not appeared so they have sent another to be shipped tomorrow so fingers crossed for this delivery.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Hopefully waisal, I know I was panicking and that cos amazon said it should have been delivered yesterday. Mine now says its on the van for delivery today. Hopefully yours should arrive within 4 working days from despatch.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] waisal:
Cheers hopefully get yours today let us all know your thoughts.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
WOW. I got it! it's amazing :) well worth the wait

One question for someone, Where can I get UK mobile insurance for this? The amazon receipt has no imei number on it.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] padlad:
If you have it or you live with someone who has it, adding it to the home contents insurance of the property is by far the cheapest method, when I added my galaxy s2 to my policy, they didn't ask what device it was for or the imei and it cost me an extra 15 quid for the year, maximum claim amount was £1000 I think.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
I've ordered myn today from amazon.de hope it comes and the don't F about

I hate city link worst company ever
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Hi, just remember go by the date amazon have said. They told me it is usually delivered 2-3 working days after it has left amazon. You will probably get it Friday.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
Thanks

Says delivery date 24th - 25th £468 inc p&p better then any uk shops there all over £520
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] thering1975:
Same as ordered it yesterday evening so long as its here by Monday ill be happy
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SrAdama:
I ordered one and it arrived in 24 hours. Unfortunately, it had a defective screen. They sent me a replacement, which also arrived in one day, but it too had a defective screen. Sent them both back today. Will try my luck somewhere else with the galaxy note. I really want this phone! :/
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] i9000gt:
whats wrong with ur screen? ordered mine thursday evening (6pm) recieved it today lunch.

my screen looks a bit washed out i dunno maybe im getting paranoid cuz im coming from an sgs2.

i straight away noticed the pentixe matrix :( me thinks the sgs2 screen is better

whats ur opinion guys?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
Another Amazon.de order

Hi all.

Ordered my Galaxy Note on the 16th after a two day affair with the new iPhone 4s.

The iPhone 4s, whilst a beautiful piece of kit (I own an ipad2), has far too small a screen. Also the battery lasted a day!! My old Nokia E61i lasts a week!! The final straw was the visit to the Apple store. Made me feel as if I was amongst Jehovah's witnesses. Creepy!

The Galaxy Note was despatched from somewhere (?) on the 17th Nov.

It showed the usual somewhere in the system and to be delivered on the 18th.

Yeah! Really? A quick phone call to **ity Link confirmed that Amazon actually still had the parcel. Dohh!!

Anyway, long story short, over the weekend the City Link site has updated to show it loaded on the van for delivery today (Monday 21st Nov). Unfortunately I am in Manchester working and my home is in South Wales. I have contacted City Link and told them I will collect the phone on the 24th!

I will be going over the Galaxy Note with a fine tooth comb. It appears to be everything that I need but.......... Reports abound of dead pixels, the Pentile effect, uneven display brightness, etc, etc, hmmmmmm!

I need a phone to replace the ipad2 for casual web and email browsing. The iPhone was hopeless for this due to screen size. I also need to use the Note as a WiFi hotspot using the "3 one plan" for free tethering to my iPad for more serious work.

Can any of you peeps that have already taken delivery of the Note please give an honest appraisal of it's performance please. If it is anything short of razor sharp I fear it will be going back and I will wait for the iPhone 5 next year.

All comments gratefully received.

Best regards.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SrAdama:
The screen of the first phone had dead pixels and dust particles moving around behind it. The second one had these burnt-in vertical and horizontal lines over the screen, very annoying since they were more noticeably when I'd turn the screen brightness down. The first one had those too, but not that much as the second one.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JEP73:
No info on city link tracking on line

Hi has anyone any idea why I have a parcel number on Amazon.de but on city link web site the parcel number doesn't work?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] i9000gt:
i think mine has horizantal lines over the screen too! :-( i fort it was the wallpaper. is it a long procedure getting it replaced??????????

:-(

---------- Post added at 12:45 AM ---------- Previous post was at 12:43 AM ----------

didnt work for me too at first but than it gave me the option to narrow the search using post code as well. use the search intergrated in the citylink website its more detailed than the citylink webpage. use google translateas well
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] JEP73:
postcode not working can't find and more ways to seach on the city link website?
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SrAdama:
No, just contact them and tell them your problem, they'll help you. You send the phone back and they pay you the shipping cost too. But I wouldn't waste my time on a replacement. This is a widespread problem with the galaxy note, it's a bit like a lottery. You might get a phone free from defects, or you'll get one without screen defects but with other problems or you'll get one with all the problems. So if you feel lucky, go ahead and ask for a replacement. I myself will probably look for another phone or wait for the galaxy note with 32gb hoping they made some improvements in their manufacturing process.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] blackstar84:
of course we do not know how many % that is defective, and which should also assume all the people who did order from amazon.de and had no problem with the screen will not write it here..so it is natural only negative feedback will be posted here.. but yeah I have been reading a lot of people had to send it back..

I did read on a swedish price compare site who did order from amazon.de he had to send back 2 defective galaxy note, the 3rd he did receive was finally perfect...

Yeah only Amazon themselves know the exact % would be very interesting to know how high it is..

and besides that they are paying for the return shipping, isn't the shipping free when you buy it too ? must be a lot of shipping money for amazon..
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] SrAdama:
That was me on prisjakt, and no, I didn't get a third one that was perfect. I simply sent them back for a refund. They didn't want to send me a new one because they were going to contact Samsung about the problem, it seemed like I was not the only one sending back my galaxy note.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
So, this is not good. There appear to be many issues with the Galaxy note.

if I need to send mine back, what is the best / safest method of postage from the UK? Does amazon collect the unit or should I use special delivery? Also, how do you contact them? I have tried the telephone but they didn't / wouldn't speak english.

thanks

thanks
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] cellur:
Would like to know about that too

Can anyone ordered from amazon.de share their return experience?

Thanks!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
http://www.amazon.de/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=505560

---------- Post added at 04:06 PM ---------- Previous post was at 04:00 PM ----------

This is what my tracking says

Status:	In transit

Transportation service:	City Link

Parcel number:

Current status:	M / Keynes

problem was solved, shipment is on its way. - 22 November 2011 13:39:00

WTF what problem :confused:
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I think they screwed up the despatch. At least it has been sent now. Just wait up to 4 days from now. Could be here Friday if you're lucky but chances are Monday.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] viniturb0:
Use google chrome for auto translation for amazon.de

for those who dont know google chrome automatically translate the amazon.de website to english that way u know whats on on with your order and dont end up clicking the wrong button on the site.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
city link website doesn't say that why is that

All it says is "These goods have been scanned at the collection Depot and are now on route to the delivery Depot"

Planned Delivery Date

Wednesday 23rd November I know it won't arrive that day
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
Someone said Amazon have their own city link scanner at the warehouse.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
They do have their own scanner apparently. Trouble is it screws up the delivery prediction system completely. I think 4 working days is a good estimate. Mine was ordered on the 16th and delivered ( to my neighbours ) on the 21st. That included a weekend.

Moving on.... As I've not collected mine yet, can anybody that has received theirs give an honest opinion on the device? Lots of negatives regards faulty screens and dust, also some references to "Other problems"! Can anybody here give any other feedback or perhaps more detail. I really thought the Galaxy Note was the answer but am beginning to have second thoughts.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] indie:
I love mine and honestly can't fault it. Yes there may be some software bugs that will be ironed out with future updates like the video issue. I haven't seen a video that exhibits this bad blacks yet but the ones i have downloaded from here do. So some films may have it.

Remember if you focus on things that MAY happen or THINGS that may go wrong that have happened to a very very small minority, you will never enjoy this beautiful piece of kit. I simply love it. Best thing since the HD2 :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
Thanks for that.

The reviews all seem to be great from the usual sources. The first troubles I have seen reported have been on here. I'm not aware of what the video issue is?

I'm hoping that the Galaxy note will be the device that allows me to carry just one device everywhere instead of needing a phone AND a tablet. The reviews look very, very promising. I just hope it lives up to the hype.

Thanks.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] i9000gt:
sometimes the video looks blocky also the blacks arent blacks it looks greyish.

ive had this problem on my note too. tried it on both my sgs2 and note using avartar and the sgs2 looks superior in terms of blackness and picture quality

stupid matrix display ruined this piece of kit. i bought this phone esepecially for the screen and they ruined it why wouldnt they keep it rgb like the sgs2,

screw it im calling them tomorrow.
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
Hmmmmm. That's defo not good.

I was about to order a carry case and a 32Gb micro Sd card, but I'm putting that on hold until I've tried the phone out tomorrow evening. I'll grab it from the neighbours as soon as I get home. I have heard several complaints about the Pentile display. Drat!!

P.S. does anybody know what the "Blue" stands for in Galaxy Note - Blue, as advertised on the Amazon sites? The phone looks black to me in all the screen shots!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] kodbel:
woohoo.. ordered on sunday. Citylink status updated.

23/11/11	02:36	These goods have successfully arrived at the Depot ready for delivery.

21/11/11	14:09	These goods have been scanned at the collection Depot and are now on route to the delivery Depot.

Guess I will be receiving it within 12 hours time :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] thering1975:
Exactly the same ordered sunday failed delivery gotta go to reading to pick it up so 3 days not bad at all
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] Bcroc:
I was very lucky I guess.

Ordered yesterday from Amazon.de around 11am (22nd Nov.) and got it today at 3 pm in Hungary :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
Well, I'm home.

I've collected the package from the next door neighbours. The packaging looks as if it has been drop kicked all the way from Germany. I can also here the Samsung box rattling around inside the outer packaging. What a wonderful way to ship a £500 phone.

I haven't got the heart to open the packaging, I'm afraid of what I might find inside!!

Dohh!!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
Myn now says "These goods have successfully arrived at the Depot ready for delivery" should get it today :)
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] prb304:
Just ordered a Note from amazon too - UK delivery.

Estimated shipping date: 25th November 2011 delivery date: 28th November 2011 - 29th November 2011

We shall see!
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] ik911:
Myn arrived today at 9am

At first I could see green tint if I tilt the screen but it seems to be going now the more I use it

Shadowgun looks very nice
[Galaxy Note GT-N7000 Q&A, Help & Troubleshooting] jetjockey145:
Opened mine eventually.

The jury is still out. Not at all keen on several aspects of the operation of the note.

I have seen the change in colour tint when viewing from different angles.

The predicative text is pants compared to the iPhone/iPad iteration.

Scrolling is choppy, unlike the smooth experience I'm used to.

Display is not as good as the Galaxy S2.

WiFi hotspot works brilliantly for tethering.

Blutooth fails to pair with my iPad. Hmmmm? Which unit is not right?

Android mail client is pants. Downloaded another called K9, not much better. The Apple mail client displays mail and folders much better.

I am looking for reasons to like the Note at the moment but am having a bit of a struggle.

Some things are great. The large display is great. The camera seems very good. The android system seems to offer far more flexibility than IOS ever will. The lure of drag and drop is very appealing. The FM radio is something Apple don't offer.

The power button on the side of the phone? What on earth?

The volume button? You only have to touch it to inadvertently mute the sound.

Finally (for the mo) the touch sensitive "back" button on the bottom right of the phone? I've already lost count of the number of times I have managed to touch this while simply turning the phone in my hands. This has almost driven me insane already.

Anyway, further research is warranted I think.