yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Nexus] Stretlow:
Are phones4u selling it sim free?

I've just been on the phone to t-mobile who've said they'll give me £330 towards the phone if I upgrade in Carphone Warehouse or phones4u, so before finalising a monthly deal with t-mobile I need to know -:

a) if they have it (carphone warehouse currently dont)

and

b) How much it is sim free....

Grrrr this is hard
[Samsung Galaxy Nexus] Shodney:
I was just in touch with O2 re: my order and no communication.

They first tried telling me that the reason I hadn't got an email was because they didn't have any stock, and I would get an email once they came in. :mad:

After I told them it was showing as in stock on the website, they came back saying it actually was in stock and I should get an email later today for delivery tomorrow.

Bearing in mind they say the cut off point for next day delivery is 4PM, it's getting a bit too close for my liking...
[Samsung Galaxy Nexus] electric0ant:
are you sure you can remove the data addon, i justed checked my current o2 tariff and i don't seem to have the option to remove it only to downgare to the £3 data tariff
[Samsung Galaxy Nexus] oscillik:
this doesn't surprise me. everyone seems to be completely clueless about this phone and it's launch.
[Samsung Galaxy Nexus] animaleyes76:
I think you should be okay though.They def have stock because they have organised a courier to pick stuff up today. Hopefully, although you can't see it online like us pay monthly people, yours will go today too.

I understand the worry though!!
[Samsung Galaxy Nexus] ref1ux:
They are indeed, according to Twitter all stores should have sim free stock tomorrow @ £549.99. That said, various people have rung various stores and been greeted with "we have no idea what the phone is/when it will be coming in" so whether P4U's Twitter actually know what's going on is anyone's guess..
[Samsung Galaxy Nexus] Rusty!:
I've seen cancelling it mentioned in a few places, I guess you'd have to phone up and do it.
[Samsung Galaxy Nexus] HooloovooUK:
How did you do that?

I've just spoken to the upgrades department and they couldn't tell me anything about how much they would give towards an upgrade. They just said I would have to go in CPW, and then CPW would call them up to discuss a tariff. Phones4U don't handle T-Mobile upgrades at all, so I don't know why you were told that.
[Samsung Galaxy Nexus] oscillik:
I've called various stores in Liverpool and most have no idea about the phone. The one store that did have any idea said that they might get some in tomorrow, maybe next week...and even if they do get any, priority will be for contract customers.

this launch is a complete shambles.
[Samsung Galaxy Nexus] GR36:
Thats what you get with partnering with the biggest load of sharks on the highstreet.

Every time I have been in there store to ask about a specific phone I hae been told I don't want the phone I want such and such.
[Samsung Galaxy Nexus] sitnlow4life:
Hello

What is my best chance at getting hands on this phone before i head back to the states on the 23rd.

I am currently in paris until the 23rd.

Could i order a sim free phone from p4u and have it shipped here?

Or would it be best to drive over there and pick it up in person?

Any suggestions or advice would be great .

Thanks in advance
[Samsung Galaxy Nexus] coleburns:
Ok, o2 are definitely selling the phone for £450. I am yet to order she couldn't confirm stock. Waiting to hear back

Has anyone be able to confirm the actual GB available for the phone?
[Samsung Galaxy Nexus] Shodney:
Heh, yeah :D

I'll try and remain calm ;)
[Samsung Galaxy Nexus] ref1ux:
Amen to that. Seriously unimpressed with all parties involved. We get told one thing and then another - does anyone really know what's going on?
[Samsung Galaxy Nexus] oscillik:
well, it's not just Phones4U that are supposed to be selling the phone today, O2 are supposed to also. But their staff in stores are just as clueless, if not moreso.
[Samsung Galaxy Nexus] mskip:
Phones4u will only ship the handset to the billing address on your card so im thinking your best chance is to go and pick one up in person. By tomorrow all phones4u stores and maybe carphone warehouse and o2 stores will have stock too so you should have no problem getting one.

Sim free price should be £549.99.

Mark.
[Samsung Galaxy Nexus] GR36:
Cant say I have had much experience, but I wouldn't doubt it for a second. I guess that what you get paying commission. not interested what they sell, as long as they sell something
[Samsung Galaxy Nexus] oliroe:
Hi

Could you let me know where you heard about Carphone Warehouse? Everything I've heard is 28th and I'm relying on them for a T-Mobile upgrade

Thanks
[Samsung Galaxy Nexus] her0n:
From Overclockers forums:

Simulatorman says:
[Samsung Galaxy Nexus] treble4:
you can do it online you dont have to ring up just go to your account and remove the data bundle i did it quite easily with my sg2 contract
[Samsung Galaxy Nexus] chandlerweb:
Phones4U Southampton said they are expecting delivery tomorrow although she said it may be Saturday before it goes on sale. The price was £529 + either £10 or £20 topup on PAYG or £549 for the phone outright. She dis say all phones are unlocked so it doesnt really matter which one you go with.
[Samsung Galaxy Nexus] Stretlow:
Just spoke to a helpful chap who was happy to help, he offered me a contract of £20 per month for two years, I told him I wanted an 18 month contract and he said £30pm.

When I find out the Carphone warehouse price i'm going to call them back and ask them to drop it to about £26 (£26 x 18 = roughly £20 x 24)

Reckon they'll go for it?
[Samsung Galaxy Nexus] her0n:
Thanks, although I think i'll be doing a tour of the southern o2 shops for my upgrade rather than go to those sharks. Unlocked is appealing however..

Also looking after my friend's mad, year old Spaniel tomorrow, wondering if he's still puppy enough to win over a few hearts and get me a good deal ;)
[Samsung Galaxy Nexus] JamesC1982:
Email confirmation just now that my order "is on its way"!!

That's with O2 BTW.
[Samsung Galaxy Nexus] sitnlow4life:
Thank you soo much

I am going to see what store is closest to france since i will have to drive over this weekend

Think i could purchase it with my card and have them hold it until i arrive?
[Samsung Galaxy Nexus] kkh786:
me too.. despatched and on its way.. from O2 (£450).. woohoo.. :)
[Samsung Galaxy Nexus] jabok:
Same here! And only ordered it about 1:30. :D
[Samsung Galaxy Nexus] Tung_meister:
Is that pay as you go, or using the cheap tariff mentioned afew pages ago?
[Samsung Galaxy Nexus] jabok:
Not sure about the guy you quoted but my £450 was because I was already a pay monthly customer with 12 months left to go (I killed my Desire HD in the bath!)
[Samsung Galaxy Nexus] The Gingerbread Man:
I would say probably Dover if you channel tunnel it or ferry crossing. Use Google maps navigate, I might just do it myself for the fun of it, I have nothing better to do lol

Wont let me post the screen shot, its 4.5 hours each way and the store is right near the sea in the uk. 318 km from Paris center to the store. A whole day to travel to get the handset, that is true commitment :D

Your map sir http://db.tt/0BTI8a6a
[Samsung Galaxy Nexus] Rusty!:
There is always the Fastcat from Cherbourg to Portsmouth option as well, depending where in France you're coming from.
[Samsung Galaxy Nexus] The Gingerbread Man:
Was somewhere in paris
[Samsung Galaxy Nexus] StuMcBill:
Just went to Phones4U In Southport and was told that they will definitely have them in stock on Saturday! However that the first 2 weeks will be contracts only!

I have a question for the O2 £450 buyers, when you get your phones, could someone stick a different sim in there (Vodafone, orange etc) to see if they are Sim Locked?

Also, as I down here working at the moment, and don't really want to get a phone shipped to a hotel, would they ship it to the O2 shop in Southport and i will pick it up from there?

Sent from my Amiga 500 using Workbench!
[Samsung Galaxy Nexus] majikdragoon:
Most comnpanies will only send high value goods to the address registered to the card used to purchase them. I doubt they'd send it to a hotel. You may be able to get them to send it to the store though.
[Samsung Galaxy Nexus] oscillik:
just show them the tweets made by Phones4U official twitter account that show their stores should be selling the phone SIM-free from tomorrow.

so awesome
[Samsung Galaxy Nexus] treble4:
i will get mine from o2 tomorrow del and im using my tmobile sim in it so thats the first thing i will be doing ,i have just ordered the gel case of ebay £2.22 del the same case as the sg2 the black wave 1 excellent case for the money
[Samsung Galaxy Nexus] Bilhouse:
Just ordered a PAYG one from O2 with Saturday delivery.
[Samsung Galaxy Nexus] theuniboy:
Yeah, my order confirmation says 'replacement' so that makes sense.

Glad to be of help.

I just got notice that mine has dispatched and *should* be with me tomorrow :cool:
[Samsung Galaxy Nexus] The Gingerbread Man:
I would be interested to hear about sim lock too but on Orange buying from phones 4 U if anyone's actually managed to get one on orange?
[Samsung Galaxy Nexus] theuniboy:
Already planning to - I have a sim for Orange Wednesday :)

Will post my findings
[Samsung Galaxy Nexus] StuMcBill:
Thanks everyone for checking the sim lock. I work abroad a lot and have local sim cards that I use when there so that would be a must for me.

Also, to get it for £450, you didn't need to sign up for extra time on your contract did you?

My contract is up for renewal in April and i plan on going to T-Mobile on a sim only contract, even, though I have been with O2 for 10 years. Ever since they got the exclusive on the first iPhone they have lost their competitiveness, where everyone else got more so!

Stewart

Sent from my Amiga 500 using Workbench!
[Samsung Galaxy Nexus] jabok:
No extra at all, I'm on a £25 (+£5 data) tariff and they didn't try and alter it at all.
[Samsung Galaxy Nexus] theuniboy:
@StuMcBill

I was on a (good) old simplicity contract, and still am!

They didn't mention any extension and I plan to leave for Giffgaff so will be complaining loudly if they try to tell me they did.
[Samsung Galaxy Nexus] Bilhouse:
Hang on.

Im on an O2 contract currently and I have been with them for nearly 5 years. I just bought the bloody phone on PAYG for £530! If people are getting it for only £450 due to a 'replacement' then should I ring them and ask?
[Samsung Galaxy Nexus] theuniboy:
Yeah probably!
[Samsung Galaxy Nexus] jabok:
Seems like, erm, yeah, you should! I had it pre-ordered for 520 and never even considered calling O2 as I figured they'd do nothing for me seeing as they had me trapped for another year anyway. But after a poster here said they got it for 450 I figured why not phone and see! I told the truth (that I'd killed my current phone) but I don't think that made a difference TBH.
[Samsung Galaxy Nexus] Bilhouse:
Thanks for the advice guys. Much appreciated.

Calling them now. Wish me luck.
[Samsung Galaxy Nexus] StuMcBill:
Let us know how you get on!

Sent from my Amiga 500 using Workbench!
[Samsung Galaxy Nexus] Bilhouse:
Well I managed to cancel my current order with them.

Now for the 'replacement' lol.

---------- Post added at 07:02 PM ---------- Previous post was at 06:44 PM ----------

Great news.

Spoke to a rep and managed to get it as £450 as a replacement. Asked for Saturday delivery too which she said will make it just over £460.

:)

---------- Post added at 07:17 PM ---------- Previous post was at 07:02 PM ----------

Has anyone who ordered it for £450 from O2 received an email yet?
[Samsung Galaxy Nexus] theuniboy:
[/QUOTE]Has anyone who ordered it for £450 from O2 received an email yet?[/QUOTE]

Got mine while I was still on the phone to them. Had my confirmation of dispatch this evening :D
[Samsung Galaxy Nexus] Bilhouse:
Thanks for that. I rang them to double check everything is fine.

They said that a note for a replacement has been made, they are just waiting for the order to be processed. I told them to ensure Saturday delivery even if it costs extra as I need the phone ASAP. I hope they follow through with it as I don't want to have to wait till Monday.
[Samsung Galaxy Nexus] StuMcBill:
Well I think if it is Sim Unlocked (or can easily be unlocked) I am going to phone o2 tomorrow and see if I can get one for £450, and see if I can get it delivered to the shop!

Stu
[Samsung Galaxy Nexus] electric0ant:
just got back from oxford street store with my sim free galaxy nexus!

what to thank you guys for notifying me about it being £529.95 sim free and to Vinnie @ phones4u who held one for me, he also gave me a set of stickers and an android coffee mug. :)
[Samsung Galaxy Nexus] scooby8272:
Where is the best place to get a good new contact deal.

Phones4u or o2

Just need the SGN as cheap as possible 900 mins 500mb data ???
[Samsung Galaxy Nexus] Tung_meister:
They told me saturday delivery wasn't available, I'd order one now but I don't think I can wait till monday :( I'll have to try my luck in store tomorrow. My contract is up for renewal so I'll buy one out right for the £450 then cancel my contract once I've got it and set up my giffgaff sim only.
[Samsung Galaxy Nexus] skanj:
So it seems we may be let down by phones4u and 3 despite both promising delivery for Friday:(
[Samsung Galaxy Nexus] Bilhouse:
Wow. O2 are pathetic. Turns out my order was never processed because of some idiot in the returns/replacement dept. They tried calling me when I was out. Rang them back and now their saying they won't sell me the replacement for £450 but only for £530.

Shameful. Im speaking to a manager as I type.
[Samsung Galaxy Nexus] mrwhizzard:
The communication and shortfallings from P4U are nothing short of a farce. Even if they were to compensate with some of the same freebies being handed out in the Oxford Street launch would be something but alas that isnt going to happen.
[Samsung Galaxy Nexus] Bilhouse:
Manager says I need to speak to replacements again tomorrow now as sales pricing is different. Great! :mad:
[Samsung Galaxy Nexus] coleburns:
guys, you need to talk to some in retention and NOT sales. only the retention team can give you this offer.

There is a crazy ***** there today who is saying she cant sell phones, it's BS. worst case call again and get someone else. tell them you want the phone for 450 or you'll leave blah blah blah
[Samsung Galaxy Nexus] theuniboy:
HAHAHAHA!!!! That is hilarious (though not for you obviously). I'm not sure she quite understands what her job is! :confused:

An excellent agent from the retentions team gave me this deal earlier. Perhaps call back in the day as clearly they are scraping the barrel at night staff-wise and they will not be able to dispatch until tomorrow anyway.

ps. just to rub it in, mine is at the Leeds yodel (delivery company) depot awaiting transit to Bristol :p
[Samsung Galaxy Nexus] Tung_meister:
This better not be the case, I was told that I could go in store tomorrow and get one for the £450 since for some reason Saturday delivery wasn't available, I'll be very annoyed if I've got to pay out another £80 :mad:
[Samsung Galaxy Nexus] theuniboy:
Hope they have stock...most of my local stores said they wouldn't get a delivery (of anything) until next week
[Samsung Galaxy Nexus] oscillik:
O2, Phones4U, and Carphone Warehouse are all clueless regarding botched launch of Samsung Galaxy Nexus

News at 10...

BONG

BONG
[Samsung Galaxy Nexus] HooloovooUK:
Not a clue how you did that. Since T-Mobile are not supplying the phone the person I spoke to could not help me. If you agree a new contract with T-Mobile retentions where is the phone coming from?

I spoke to the upgrades department at buymobilephones.net today. They offered me 300 minutes, 300 texts, 500MB data, all for £15 per month and the phone for £220. Total cost over 24 months £580. I think I'm going to take that.
[Samsung Galaxy Nexus] samizad:
I ordered via O2 but it will be sent to my parents' and they'll forward it on to me in Korea. It'll be in my hands in about a week. Then I'll have to sim-unlock it and get it registered on the SK Telecom network so it will be 10 days or so before I am fully up and running.

So, when is the next Android OS (Jelly Trifle or whatever they will call it) be available?
[Samsung Galaxy Nexus] StuMcBill:
Which department did you guys speak to, to get the £450 deal? Retentions?

And what did you say?

Do you think "I have read on the internet that current O2 customers are getting it for £450" would work?
[Samsung Galaxy Nexus] jabok:
I dialled 202 and pressed the button sequence to "buy a new phone" - not upgrade or PAC or whatever else options there were... so I'm guessing I went through to sales dept. I said I wanted to buy a new phone as I broke my old one and had 12 months contract to go.

If selling them at that price was a mistake on their part, no idea what story would work to get it for that now. :confused:
[Samsung Galaxy Nexus] theuniboy:
I called 202 and selected the option to upgrade (as I am owed an upgrade), upgrades then offered me the deal and went to forward me to sales but on talking to sales she found that they couldn't help as their price was £530.

She could understand my displeasure at this. I then said 'in your opinion is it worth me talking to retentions' and she agreed. She spoke to them and explained that I had already told her I would take the handset at £450. They tried to find a tariff upgrade that would meet my needs but couldn't (I use a lot of data), and because of this the retentions manager authorised the sale of the handset alone for £450 as it was the only way they would be able to keep my custom.

Overall, I found everyone I spoke to very helpful and keen to give me a good deal. Sad that they just can't come close to Giffgaff on price (over double the price on my old simplicity contract which they agreed was a good deal compared to current offerings!)
[Samsung Galaxy Nexus] Bilhouse:
Will try again tomorrow and speak to retentions. Hopefully this time it all works out.
[Samsung Galaxy Nexus] Skeese:
Will the SGN from o2 have their stupid customisations on boot-up etc or will it be pure android ICS?
[Samsung Galaxy Nexus] jabok:
Have to agree that I've always had a great experience with O2 customer service - I also like the fact that it's all UK based (for the jobs AND for the lack of "lost in translation" moments)... Have my broadband and mobile with them at least partly for all those reasons. For the sake of £80, and they'll still be making a profit no doubt, I'd seriously hope they'll let you have the deal. Good luck!
[Samsung Galaxy Nexus] Spinstorm:
Samsung Galaxy Nexus video review roundup

http://gazedice.com/2011/11/17/samsung-galaxy-nexus-video-review-roundup/
[Samsung Galaxy Nexus] majikdragoon:
Just got my dispatch email from Phones4U... looks like delivery will be Monday... though I have had non-guaranteed Saturday Special Delivery delivered on a Saturday before. Normal Special Delivery is Mon - Fri, Sat costs extra. Since it said next working day, they're guaranteeing delivery before 1pm on Monday. Not hellish, but I would have liked it today or tomorrow.
[Samsung Galaxy Nexus] Evostance:
Only phone I've had from O2 with that was the SE K750i
[Samsung Galaxy Nexus] StuMcBill:
Just phoned O2 sales, asked about getting the phone for £450 and the guy had no idea what I was on about.

He said that it was only the upgrade team that could give phones cheaper, and they would ONLY deliver to my home address!

Seems ridiculous that they will not accept an order and ship it to one of their stores. I know for a fact that Vodafone do this!

Might just wait till the water settles and see what Carphonewarehouse offers when they get stock!

(Although I will probably cave in and buy one anyway over the next couple of days, ha ha)

Stewart

Sent from my Amiga 500 using Workbench!
[Samsung Galaxy Nexus] animaleyes76:
Which is clearly a lie cos mine is being delivered elsewhere!
[Samsung Galaxy Nexus] Fred23:
I had the same experience trying to get an upgrade on my wife's SIM-only O2. Upgrades said £450 but that I had to get it from Sales. Sales said the could only do it for £530. I got them both to speak to each other and they agreed that there was an upgrade price of £450 but nobody could sell it to me for that. Bizarre! I didn't have time to go to retentions and argue about it. Just put it down to the usual mess you get when communicating with a communications company.

btw, Is there any definite answer on whether the O2 phones are network locked? (My wife was never going to get to use "her" new phone.)

[EDIT: Looking at other threads, they are locked.] I might have to wait for my UnlockedMobile "pre-order" to be delivered sometime next week whilst I'm away on holiday. :-(
[Samsung Galaxy Nexus] ref1ux:
What's the craic on Phones4U getting these sim-free today (as they promised?)

A mate's been told to buy a Galaxy Tab in Oxford and various reports around the UK that P4U haven't got a friggin' clue what's going on....
[Samsung Galaxy Nexus] oscillik:
I called various stores in Liverpool yesterday and they haven't a clue. I have to head into Liverpool today anyway, so I'll nip in and see if anyone has stock and if I can get one. I'm also taking my laptop, preloaded with the social networking sites for Phones4U which clearly state that all Phones4U stores should be selling the SIM-free version as of today.
[Samsung Galaxy Nexus] ref1ux:
That sounds like I good plan - I might get their Twitter up ready for when I head into Leeds later.

Honestly, from what I can see so far, they genuinely haven't got a clue - great customer service from whichever drone is running their Twitter....
[Samsung Galaxy Nexus] pnnorth:
Apparently so, there is a post in another thread:
[Samsung Galaxy Nexus] @home:
Can you post a link to that?

Ta
[Samsung Galaxy Nexus] ref1ux:
http://twitter.com/#!/Phones4u/status/137111530029334528

http://twitter.com/#!/Phones4u/status/137111395245367296

http://twitter.com/#!/Phones4u/status/137111234695798785

http://twitter.com/#!/Phones4u/status/137111025504886784

They seem very sure... :confused:
[Samsung Galaxy Nexus] :
I called 5 stores from phones4u.

2 no stock and no clue when

3 stock, one wanted 650 for it after demanding to have one as their HQ stated it.

the other 2 would not want to sell any simfree. Contracts only. No matter how much I argued. One put me on a waiting list for 2 weeks.

What a great chain!:eek:
[Samsung Galaxy Nexus] redmongoose:
HTC Desire HD all over again!!
[Samsung Galaxy Nexus] ref1ux:
My word.... they really are totally useless!
[Samsung Galaxy Nexus] her0n:
Called 10 o2 stores today -

Shirley Southampton - no stock, not sure when but offered to put me on a list to call when they get them in (this store is EXTREMELY helpful, have had good service in the past from them)

Winchester - no stock, try again next week?

Southampton Above Bar - no stock, deliveries are on a Thursday so maybe next week. She looked on the system for the "south of England" and no stock showing. Then she looked at all of the UK and none again (!!!)

Didn't call Southampton West Quay as I know they are shut for a refurb at the moment.

Fareham - no stock, deliveries on a Thurs so try then?

Andover - no stock, "do you know when you might expect it in?" "no." haha ok.

Waterlooville - no stock, deliveries come in on a Thurs, he put me on their list when I asked :)

Portsmouth Cascades - no stock, deliveries on a Thurs but sometimes handsets arrive by 'drop shipment' so try next week.

Portsmouth Commercial Road - no stock, shut for a refurb from next week so call the Cascades shop.

Salisbury - rang and rang, no answer

Basingstoke - no stock, closed from Monday for a refurb until 10th Dec. "Try us after then" hahah good joke ;)

Phew.

Deliberating whether to try the Phones4u shops locally for my upgrade... but i've always said I would never go with them!

Hope that helps someone at least?