yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] Steven 1:
People people..stop stealing from sprint by throwing ***** fits. You aren't entitled to a new phone just because others are receiving them or because yours is malfunctioning. You bought the phone so deal with it with until your contract is up. If you happen to get a new phone due to a loophole (asurion running out replacements) then congratulations.

Other than that, suck it up and shut up. Take advantage when the time is right, not when you feel greedy.
[EVO 4G General] Jfree3000:
Damn bro you got robbed, I *****ed for 5 hours and got the iPhone 6 with quad core bro and it comes with face time with Steve himself!
[EVO 4G General] threestripebrand:
Talk about a long distance call!

Sent from my nike hating evo!
[EVO 4G General] Cuppeerr:
Hahaha that's terrible

Swyped from mah 3vo!
[EVO 4G General] RTC88:
How long did it take to get tracking info after filing a claim?
[EVO 4G General] bigtoysrock:
Pretty sure they do overnite shipping. Has to be claimed by like 2pm. Might have changed it though.
[EVO 4G General] Cuppeerr:
I filed mine at like 5 and I had it in my hand the next day!

Swyped from mah 3vo!
[EVO 4G General] RTC88:
I filed yesterday around 9pm and still no tracking info yet.....
[EVO 4G General] bigtoysrock:
It will be there tomorrow. I have never gotten tracking. You can go to the website and check there.
[EVO 4G General] Horsetooth:
Question about PhoneClaim.com aka Asurion

My og Evo randomly reboots and GPS randomly stops/starts working. Tried multiple factory resets and multiple stock IMGs, no luck. (Not software, thus hardware). I filled out the Asurion claim on Nov 16th and selected damage. When I got to the "Phone Replacement" page it showed an og evo. I do have a legit claim and if they are sending out Evo 3Ds based on timing I would prefer to get a 3D, so I just closed the browser. I came back to check Evo 3D status on Nov 20th and it had saved my previous claim that was PARTIALLY filled out (to the point that it shows the replacement phone). I tried to cancel the partial claim and start over, but it said I would have to call in to Asurion. It still allowed me to view the replacement phone (still og evo). Would you guys just keep checking back every few days, or try to cancel the claim? Is it a problem that I can not cancel this PARTIALLY filled out claim without calling Asurion? Any advice would be appreciated, thanks in advance :)!
[EVO 4G General] bigtoysrock:
It didn't save what it would send you, just what you had. Just keep checking. Also go to the main page and resume the claim. As for having to call them that is very normal as they want to know information like why your cancelling.
[EVO 4G General] mbaseball3:
Use a different browser or delete browsers saved info.

Sent from my EVO
[EVO 4G General] infamousteeboy:
I think you should've just told them what I told them cuz I got my OG EVO in the mail last Thursday

I told them look I know you still have them and I'm not gonna pay a deductible for a phone I don't want the lady said uhmm...can I put you in hold I said sure she got back on about 2 minutes later and said hello sir would you like it in black or white? Lol
[EVO 4G General] Cuppeerr:
Haha that's cool I'm happy with my 3vo though!

Swyped from mah 3vo!
[EVO 4G General] Horsetooth:
How often can/should you check the Asurion website?

@bigtoysrock Thank you so much for the info.

How often can/should you check the Asurion website? Asurion can obviously see how often you check the site. You have a better chance of getting a 3D if you check the website more often, however IMHO it MIGHT look suspicious (ie making a fake claim JUST to get a 3D) if you keep checking several times a day and then stop at the "Device Replacement" page. Has everyone else been checking several times a day, or do you guys wait a few days between checking for 3D? Thank you.
[EVO 4G General] tokuzumi:
I wouldn't worry too much about asurion "tracking" you. You have to pay the deductible of $100, anyway, so it's none of their concern if you check every day for 6 months, hoping for something specific. Sure, they may say "you have been on the website quite a bit", but if you have the cash, you have all they need. You may get lucky, and get a 3D, which you can then pay $100 to get, or live with the problem on your current 4G, or pay $100 to get another 4G through insurance.

Or, just buy the 3D on ebay/craigslist, and move on to obsessing about the next rumored device or rom.
[EVO 4G General] bigtoysrock:
Checking twice a day should be good enough. Your paying the $100 so I don't think they read into you checking the claim as you trying to do anything. I wouldn't worry to much about it. But I'm thinking with stores pulling evos off the shelves that they have plenty in stock. The chances might have dropped 10 fold now.
[EVO 4G General] Cuppeerr:
Agreed

Swyped from mah 3vo!
[EVO 4G General] dblkspecial:
I'm having charging port issues with my EVO. Now i already called Sprint and notified them about the issues. They referred me to a repair store. If they determine my phone is jacked up to the point where it can't be fixed am I gonna have to pay the $100 to get a replacement?
[EVO 4G General] tokuzumi:
This is going to depend on the store. Make sure wherever you take it, it's a Sprint Corporate store. Not an authorized reseller. You can find one near you, on Sprint's website.

If they can't repair it, and want to replace it via insurance ($100), check eBay. There is a guy who repairs the charge port on the Evo for $50 + cost of shipping device to him. I did this on my old evo, and it worked great. Then, if you have issues with the device later, you can take it back, and get it replaced, and might not have to pay the $100, depending on the issue.
[EVO 4G General] infamousteeboy:
I thought the charge port was factory and you didn't have to pay the deductible?

TrevE Supporter!
[EVO 4G General] mbaseball3:
Ha! I have same issue but get laughed at when I mention that in sprint store. Worst customer service in these so Cal stores.
[EVO 4G General] infamousteeboy:
Ahahaha what part of so cal you from my boy runs a Sprint repair center I can call him for you if your close enough

TrevE Supporter!
[EVO 4G General] dblkspecial:
No idea yet. I have to go to the repair shop sometime this weekend.
[EVO 4G General] mbaseball3:
I stare at disneylands fireworks every night..... lol!
[EVO 4G General] infamousteeboy:
Expert Wireless in Anaheim is a Sprint Repair Center off of Tustin and La Palma ask for David I live in Anaheim too ;)

TrevE Supporter!
[EVO 4G General] mbaseball3:
Nice. I'll have to swing by when I get a chance. Thanks!

Sent from my EVO
[EVO 4G General] infamousteeboy:
For sure the dudes cool as hell helps me and my wife out every time and he's the one that told me to ask for the OG EVO if I don't want the 3D. ;)

TrevE Supporter!
[EVO 4G General] dblkspecial:
I had called Sprint about my charging port, they referred me to a repair store. They said my phone is not fixable. So I called customer service again. Obviously they want me to pay $100 for a replacement. So I told them, I'm confused about the whole insurance thing, why pay $8 a month for insurance if I have to pay $100 if it breaks, I pay for car insurance and if someone else causes an accident I don't pay a deductible, that isn't how insurance works, well let's just say the supervisor hung up on me. I'm filing a complaint with Sprint cause that was bull...
[EVO 4G General] bigtoysrock:
Keep *****ing! You will get somewhere.
[EVO 4G General] dblkspecial:
All I'm getting is the run around. All the offered is to pay the $100 and they'd credit my account, but I'm kinda not made of money so I kinda can't lol. This is bs. Just upgrade me. Or swap it, the phones like 5 months old. Verizon would've already swapped it out lol
[EVO 4G General] bigtoysrock:
I understand that, but hey for them to offer up the $100 refund is something. Have you tried a different store?
[EVO 4G General] dblkspecial:
I'm calling customer service. All the stores in my area won't help out
[EVO 4G General] Andr3wD:
Are they still doing this? And how far do you have to go on the website for it to tell you which phone they're replacing it with? I got to #3 I think it is, and it asked if I wanted to replace my Evo 4G. Then said "NOTE: after selecting the phone you want to replace, you cannot go back and change it." ...something like that. So I was scared to continue on.

Edit: Nevermind, I decided to try again and continued further. But now that they have the Evo Design out, do you think they will start replacing it with it? It's more comparable to the OG Evo.
[EVO 4G General] dblkspecial:
I'm still trying to figure this out...
[EVO 4G General] mbaseball3:
Sprints insurance is a joke. When ever I stop being lazy I'm gonna spend some more time looking into square trade.

Sent from my EVO
[EVO 4G General] dblkspecial:
How often did yall check to see what replacement yall were getting? Mine still says a HTC EVO...
[EVO 4G General] iUseJuGGZz:
Yea me to I check to i check like once a week, the one time they had 3d's I didn't get it in sooo pissed >:(
[EVO 4G General] ftwaynejuggalo16:
I had a broken charger port and all they did was take two weeks to get me another evo and its a referb. Riiiiip
[EVO 4G General] Cuppeerr:
That sucks): take a hammer to it!

Swyped from mah 3vo!
[EVO 4G General] aaronagis:
Does Asurion ship New devices, or refurbs?
[EVO 4G General] tokuzumi:
It will depend. I've heard of people receiving new units through insurance, but they usually ship refurbs. When my evo 4g was replaced with a 3D, it looks brand new. Not a scratch on the unit.
[EVO 4G General] aaronagis:
so, I've been following this thread for a little bit as my evo has been having some issues with the power button (takes at least 3-4 firm pushes to unlock) as well as a large amount of very visible dust under the screen in a corner of the phone that has light leakage, and I started filing a claim (online) and Asurion chose the 3D as a replacement... Well I've been kinda apprehensive about moving to the 3D as I love the crap out of the OG, and I really love this forum (despite my low post count i'm here constantly.) So, I closed out my claim and decided to check out the 3d forum and make sure i really wanna retire the OG for a 3D...

well, after deciding I would like to go ahead and get the 3D for $100,instead of warranting the OG through sprint, I went through the claim again on the Asurion site, and it chose the OG EVO this time.

Thought that was strange, as it was only 12hours before that it chose the 3vo as a replacement, so I closed out the window and tried the claim all over again... This time it chose the 3D as the replacement option... WTF?!

just thought i would share, as it seems really weird it would switch back and forth like that...
[EVO 4G General] Snarflebits:
That is weird, can you select different phones like the Samsung galaxy S ll ?
[EVO 4G General] bigtoysrock:
Lol, no, they tell you what your getting. If you file a claim for a OGevo you will only get the same or a 3d that's it.
[EVO 4G General] bryce850:
Fyi guys just did mine for a busted housing and it came up with the 3d, works for me.
[EVO 4G General] Andr3wD:
I just got my Evo 3D in the mail! It's brand spanking new. While I'd prefer the GSII, it's nice to have a new phone.

I ordered it on Monday after 10pm so they said it will take 2 days. But if I ordered it before 10pm, I would have gotten it next day. But this is awesome!
[EVO 4G General] Juan685:
Do you guys know if Ausurion keeps track of how many times a person tries to file a claim? I tried to file a claim but that was a long time ago. Today I resumed it and it has the same stuff i put but they giving me an evo 3d this time :D. Do you think they will say something if I submit?
[EVO 4G General] bigtoysrock:
No cause you are just continuing the same claim. Your good.

Brought to you by Team Nocturnl & my Blended E4GT...
[EVO 4G General] Juan685:
alright cool. I hope I get it
[EVO 4G General] bigtoysrock:
As long as you went through with the claim and it said 3d, I don't see them sending you something different.

Brought to you by Team Nocturnl & my Blended E4GT...
[EVO 4G General] bryce850:
Yea and just saves it and mine was brand new to not a refurb,, being I use to build phones with Ausurion I coud tell lol old times.
[EVO 4G General] Zenaky:
hope everything goes well for the 3D for you
[EVO 4G General] ncfastls1:
Well looks like I'm jumping on this bandwagon too... My Evo that I have taken such good care of over the past year fell out of my lap as I was getting out of my car last night and the screen shattered on the driveway :( I have started a claim with Asurion but I am checking back every once in a while to see if they offer me a 3D instead of an OG. I am aware development is much slower on the 3D but dual core speed is hard to turn down.
[EVO 4G General] BarronTG:
call me crazy but I'd rather take the development over the dual core. just cant imagine having a stock unrooted phone now with numerous restrictions, bloatware, etc. haha im spoiled now!
[EVO 4G General] Cuppeerr:
In my opinion the developments great for the 3vo!

Swyped from mah 3vo!
[EVO 4G General] Notorious:
On asurion.com you file a claim put your real info as in name # and then submit then it tells you.what your.going to.get and if.its not a 3vo just close it out?

Edit:is that how it works?
[EVO 4G General] bigtoysrock:
Yes and to check back you just resume your claim. It only saves your info and not what your getting.
[EVO 4G General] Cuppeerr:
Honestly I have no idea. I went to the sprint store and they filed a claim for me haha. Actually i'm pretty sure what bigtoysrock said is how you do it.
[EVO 4G General] aaronagis:
Hmm, idk why you would want a stock, un-rooted 3D... The development is pretty damn SOLID over in the 3D forum... I see updates and new roms weekly/daily... There is alot of the same DEVS working on the 3d, except they can make the roms even better since the hardware on the 3D can handle it... Seriously there is some badass roms and kernels going on for my new phone...
[EVO 4G General] UrInsan3:
Been there lol. (The breaking Evo part - not getting a new one :p) You think I'd have learned to get a case by now... but meh.
[EVO 4G General] Cuppeerr:
That's how I was haha I always had a case but I was like ehhhh i'll use it tomorrow.... Then I never would.....
[EVO 4G General] Warboy:
I called because my phone came into contact with water, they have OG Evo's in stock =/
[EVO 4G General] 14u2c:
OK!! went to the sprint store to play around with the 3d first it was wack small icons, slow dual core it was not that hot!! OK !! the screen is a alittle brighter but its nothing to write home about..
[EVO 4G General] tokuzumi:
I thought this at first, too. But after using my 3D for a month, or two, and then using my wife's Evo 4G, I was blown away at how much slower it was than my 3D. Pinch to zoom in the browser is much faster on the 3D. Games play super fast, with no lag. It was just an all around better performer.

The 3D isn't a phone that makes a great first impression. You really need to use the phone for a week, or two.
[EVO 4G General] 14u2c:
Oh !! Ok !! Thanks .. : )
[EVO 4G General] necroticbrain:
Phone just did a triple back flip but face planted into the gravel. Cracked screen all around, but touch still works. Not sure if I want to fix it myself or do the insurance, I still have that bond with my phone. Depressing
[EVO 4G General] Cuppeerr:
Exactly how mine was. I was gonna fix the digitizer but one they said I'd be getting a 3d I said hell why not!

also glad to know this threads still alive(;

Oh and the development for the 3d is pretty solid!

Swyped from mah 3vo!
[EVO 4G General] scottspa74:
Are there no sprint repair locations near you? I've had my Evo since launch day, and twice have shattered the screen. Just took it into the repair store and they replaced the screen all shiny and new. One of the times, they even replaced the bezel - no more dings or dents. Never cost me a dime.

In fact, I need to go in today for a blown speaker lol.

And no, I've never unrooted. Just usually flash a stock-ish enough looking rom to not throw it in their face. Given that it's always hardware problems, root isn't really an issue.
[EVO 4G General] necroticbrain:
I called them up and they said they could fix it as soon as i showed them the phone they informed me that they could only fix it if it had a small crack in one of the corners, and they couldn't do the repair on it.. talk about bull, I ended up wasting 1/4 a tank of gas to drive down there and back for nothing. Its the only actual sprint store that repairs them in my location. so its insurance or fix it. still have to get the money first.
[EVO 4G General] Cuppeerr:
O that sucks....

Thread revival(;

Swyped from mah 3vo!
[EVO 4G General] Notorious:
Did you unroot when you took it in?
[EVO 4G General] Cuppeerr:
Yeah about that haha I forgot about that until I was already almost there but luckily i had the pc39img of stock on my sd so I did that in the car! The only thing the tech guy did was check to see if the phone booted ok. Then he said the company didnt have any og evo's so he said i'd have the 3d by tomorrow!
[EVO 4G General] Cuppeerr:
Thats exactly what it's like with me! I'll try asop again then go back to sense. When i get my 3vo im going with virus eternity!
[EVO 4G General] cesarcerros31:
Would it work if I lost it l?

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] bigtoysrock:
Off topic here, but where in TX are you?
[EVO 4G General] cbarth3:
man this sucks I just had mine replaced by the ins last week cause it fell and broke the screen and I got an OG
[EVO 4G General] Cuppeerr:
Oh man that sucks haha. Break it again!!!

Dfw area!

Yeah im pretty sure
[EVO 4G General] mobius999:
Damn, I was hoping it was Sprint doing this with TEP. It's cool that Asurion is replacing with 3D, but not a great deal unless you just bought an outdated phone and have a long contract ahead of you.

The 3D is only $99 on Amazon as an upgrade. You pay a dollar more to make an insurance claim and then burn one at that.
[EVO 4G General] Pao23:
Worth noting that through the insurance it doesn't renew your contract. That's worth $1 to a great many people.
[EVO 4G General] SilverStone641:
Nice tip guys. I may have to give this a go. My USB port is just barely hanging in there. I have to set it in a very specific way to get the thing to charge. Might be worth my time to see about a replacement(upgrade) :cool:
[EVO 4G General] mobius999:
Good point. Then again, should also mention a working Evo is worth $87 on trade-in, so upgrading to the 3D via Amazon would only cost you $12. For those thinking of "losing" their Evo. Or you could actually make some money via Ebay/Craigslist.

With Sprint having the best smartphone plans I don't see a contract extension as a big detriment, unless someone is going to try the lesser carriers (metro, boost, etc).

To each their own.
[EVO 4G General] Iczer:
But it helps if you're hesitant to use your $150 to a new upgrade if you're waiting on phones like the Nexus Prime or possible LTE phones within the next year.
[EVO 4G General] piscesjoey:
Friend of mines just tried to file a claim & was told that OG Evos are back in stock, damn that was quick LOL

OG Evo Synergized
[EVO 4G General] Cuppeerr:
HAHAHAHAHAHAHAHAHA my 3vo is about to be delivered!!! I have to wait till I get home from school though to get it:(
[EVO 4G General] cesarcerros31:
Wow that was and I was going to file a claim as well. Guess it was to good to last

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] Cuppeerr:
Sorry man haha I'm just glad I went yesterday!!
[EVO 4G General] piscesjoey:
I would keep checking everyday online as it could change again quickly, I remember this was the same way when Asurion was upgrading TP owners to TP2's almost 2 years ago

OG Evo Synergized
[EVO 4G General] Evo4gLI:
I just went through the first few steps of a claim online, just to see what they would replace it with, and they said the replacement for my EVO was a EVO 3D. I cancelled the claim, because there's nothing wrong with my phone, but they are still replacing them with the 3D.
[EVO 4G General] Iczer:
I just checked and it's still an EVO when I went through :P
[EVO 4G General] Evo4gLI:
Not for nothing, but you can trade your EVO into Sprint for $87, and buy a 3D on upgrade from Amazon for $99, costing you $12 net. Better than paying for insurance.
[EVO 4G General] Cuppeerr:
That's good haha

Swyped from mah synergy evo!
[EVO 4G General] cesarcerros31:
Not worth it for us who can't upgrade yet

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] Cuppeerr:
Good sir that's very true

Swyped from mah synergy evo!
[EVO 4G General] Cuppeerr:
DANGGGGGGGGG i just got home from school and the 3vo i got was new in box!!!
[EVO 4G General] Notorious:
Have fun
[EVO 4G General] Cuppeerr:
Hah thanks man! I shall
[EVO 4G General] meeklo062704:
Is sprint giving $87 in trade for an evo regardless of condition? Mine has water damage, and sprint agreed to cover half of my insurance deductible since the water got in due to the screen separating from the frame. So I'm wondering if I should try and get it replaced through insurance or if they'll take a bad condition evo on trade and put the credit towards a gs2.
[EVO 4G General] Evo4gLI:
I'm not 100% sure, but I think it has to be in at least working condition for the trade.
[EVO 4G General] meeklo062704:
My evo still works perfectly 95% of the time. But every once in a while the screen becomes unresponsive to touch, but will start randomly selecting things on screen. When you turn the screen off then back on it goes back to normal. The phone wasn't dropped in water or anything. I was installing an invisible shield screen protector, and some of the water got under the screen where it separated from the frame. It was a well known hardware failure caused by manufacturer defect paired with a product they sell in store, so theyre covering half of the deductible. But if I can get $87 in store, that's a better deal.
[EVO 4G General] cesarcerros31:
What process would say which phone will replace it I stopped at confirming my evo

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] bigtoysrock:
Right after where you stopped lol.
[EVO 4G General] Warboy:
I went though the process mostly and it only said it would replace it with a HTC Evo

that's all it said....
[EVO 4G General] cesarcerros31:
Lol well that's great

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] cesarcerros31:
So I went through again and I got the evo -____________- so I canceled I will try everyday

sent from my HTC evolution running a freshly baked gingerbread with the 4gs in it
[EVO 4G General] bigtoysrock:
I almost wonder if it might have anything to do with where you live. I'm sure they have more than one distribution center. Like west coast, central and east coast. So maybe one center was out. All I know is the repair center closest to me said they have like 30 evos in stock still. This will be a hit or miss. I also wonder if when you go through the claim and they say a 3d cause at that time but get some OGs in before it leaves, which would you actually get... Food for thought.
[EVO 4G General] AdriVelazquez:
I just tried also, and it says that the replacement device will be the OG Evo. I live on the east coast. I'll try again in a week or so.
[EVO 4G General] Cuppeerr:
Btw I live in north texas so people that live close might get a 3vo i guess haha
[EVO 4G General] piscesjoey:
I would just keep checking everyday as it could change immediately

XRON Powered 3vo
[EVO 4G General] bigtoysrock:
Nope I'm in the ATX and I get OG.