[Off-topic] newse:
"You press the button,

we do the rest."

~George Eastman

I just want my KODAK ESP3250 AIO to print stuff with ubuntu as my OS. So I asked the people who ought to know, right? The Tech support @ Kodak. Seems to me Kodak should have pretty good support since they've been in the technology business for oh, i dunno, a month or so shy of A CENTURY, A COUPLE DECADES, & 3 years. That's since 1888 in simpler terms. Moreover, it is Kodak, one of the earliest & most successful printing endeavors ever. Kodak gave the world film in rolls, the brownie camera, & Kodachrome (and unintentionally one of my favorite Paul Simon songs) so when I had problems connecting PRINTER to COMPUTER I thought to myself, "What? Me worry? All I got to do is his the button right?"

news.E : Driver support for ESP3250 AIO (linux OS; (L)ubuntu 11.10) req a .ppd file

[All of our specialists are ... able specialist.]

(02:56:43 AM)[You are now chatting with Praneeth C.]

... I have spent many many hours going from message board to message board & sifting thru the mounds of advice previously recorded & of no use to me.

Praneeth C (02:57:43 AM): Welcome to (EDITED)... Iam really sorry to say that we don't support linux os. ... I really apologize for the inconvenience caused to you.

news.E (02:59:37 AM): Why? What about Android OS? aren't there drivers/etc for mobile cloud printing? ... & I

didn't see

anywhere on the box where it said that linux was not supported. ... When will it be supported? it's very popular

Praneeth C (03:01:18 AM): We have to download the pik flick (sic) applications.

Praneeth C (03:01:38 AM): I will help you with the link please give me a minute.

Praneeth C (03:03:44 AM):

link to pic flick

Praneeth C (03:03:57 AM): Please click on the above link.

news.E (03:04:33 AM): ok just a sec

Praneeth C (03:04:40 AM): Once you open the window you will get all the steps directed.

Praneeth C (03:04:57 AM): Ok.

news.E (03:05:03 AM): here's the thing maybe im not getting...

Praneeth C (03:05:37 AM): Do you mean to say, you are not able to open the link?

news.E (03:05:42 AM): since the printer isnt recognized by the computer, the printer isnt connected via anything to the wifi network

news.E (03:06:04 AM): oh no i can, i DL it and am attempting to get the printer to show up

Praneeth C (03:06:34 AM): Ok, do you want me to assist in connecting the printer?

news.E (03:06:48 AM): please

Praneeth C (03:07:10 AM): Thank you.

& then Praneeth said something which, in all honesty, caught me off guard to say the least

Praneeth C (03:07:29 AM): May I know the operating system you are using on your computer?

news.E (03:07:31 AM): yes

news.E (03:07:49 AM): wait did we switch people?

news.E (03:07:59 AM): linux, ("L")UBUNTU 11.10

news.E (03:08:26 AM): my Q is this, ANDROID OS = appx a type of linux/has linux kernel

Praneeth C (03:08:27 AM): I am sorry.

news.E (03:08:47 AM): do u know if linux will ever be supported? [2nd or third time I asked that Q)

news.E (03:09:27 AM): & the app doesnt work for my model "The KODAK Pic Flick App is compatible with the KODAK ESP 9200, 7200, 5200, C300 Series and ESP Office 6100 and 2100 Series All-in-One Printers"

Praneeth C (03:09:45 AM): It is an operating system used to support only the mobile phones.

news.E (03:10:38 AM): thank you, I hadn't realized.

I think we're done here

, I appreciate your time.

Praneeth C (03:11:03 AM): You are mjost welcome.

Can't blame the guy... girl? I don't know if Praneeth is male or female or unambiguous because it is a name found far far from my culture. I bet it is a majestic culture, probably superior to many others in a billion ways. Undoubtedly it is. But that's the big problem. Kodak, another "American" company demonstrating their business acumen. They got me cause I bought it before I realized I cant use it. They really got me b/c Im in nursing school & I recommended this printer to a number of friends who bought it too! That was when, ever so briefly, I had windows... but that's a story for another time. Thanks.