yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] jgipp2001:
Screw your Sprint store and get on the phone with them. I have been offered new phones, full-upgrades, $15...a month, inconvenience credits...all over my Evo3D getting bad reception.

Getting out of your contract might be a little trickier, but....there is always the nuclear option: 00001.prl + aDownloader.apk (it's in the market)

Ive been on the phone with them. Like I said I talked for four hours last night to end the call with some bull about Ice Cream Sandwich in mid November. I argued with the dude that the epic touch was all but guaranteed to not see ICS in Novemeber. Then they gave me a line that there was no one higher than the supervisor of escalated email or something until the next day and they don't take calls just call back. I told her I have been fed that line of getting a call in 24 hours like six or seven times, Yes that how much I have been on the phone with them. Only been in store like 4 times. I only received one call back ever. I explain this to the lady. I was told full upgrades are taken away. Supposedly since the problem isn't their network they used Samsung as a scapegoat, telling me that I am not entitled to service credit because I am getting service. I told her that sprints name is on the back of the phone also and she would just get quiet. She was not allowed to give me personal insight to me issue and compassion and kept using the photon getting an update that fixed the exact same issue a week ago. I loved sprint always fighting with people about who has worst customer service, but after this month the way I've been treated by 3 out of 4 of the people I talk to I see why every one left few years back. Im getting angry I guess is why Im looking for intervention. do you have to be rooted. I have kept my phone unrooted just because I didn't want them trying to give me the bull that rooting is the issue.
[Samsung Epic 4G Touch] kingsway8605:
Considering Ice Cream Sandwich is 4.0 and not 2.4, you were either lied to or you are lonely and want attention.
[Samsung Epic 4G Touch] daneurysm:
Rooted for 00001.PRL? Nope. You just need to get your MSL code. Sprint just hands those out these days...once you get that you download QPST and inject the PRL file and, bam, you are on Verizon's towers getting full 3G speed and killer service. Then all you have to do to piss off Sprint enough to boot you out of contract (and you get the keep the phone) is roam enough data for it to cost them enough money. The limit is 300mb a month and I hear a soft limit of 1000 minutes a month, though I've never heard that being official (for the minutes). Roaming costs Sprint money...roam your pants off, download torrents, go fncking wild enjoy Verizon's coverage and speeds. Who knows, it might even fix your LOS, lol....and then without a doubt Sprint will boot you out of your contract. They might call first, they might send a letter first but if they do insist that you can't help it because you get such bad coverage--or just ignore them and continue roaming your pants off. Problem solved.

You tried to go about this the legit way and you are getting nothing but hassel...eff that. Take matters into your own hands.

I haven't had to deal with CS since before the iPhone changes went into effect, but I have had nothing but the best experience with them. I always get what I want, they are always very helpful and they have always left me satisfied. I have never gotten a run-around from them. Perhaps now they are playing hardball, and if that's the case I'll be joining you soon.

What's the worse they can do? Let you get Verizon's service at Sprint's prices with the occasional LOS? (any time I force onto Verizon via 00001.prl I have never gotten an LOS, rooted kernel or otherwise, grain of salt, etc etc)
[Samsung Epic 4G Touch] sfhub:
##786# resets NVRAM as well as /data in Android. The others just reset /data in Android.
[Samsung Epic 4G Touch] gedster314:
I've had my e4gt for 2 weeks and have not had a single Los till I ran The Zedomax over clocked kernel. Had three in a day. I then decided to try the latest stable lost kernel, no Los yet. If it happens, I will role back to stock.

So far I am really happy with mine and selling my Evo.
[Samsung Epic 4G Touch] imtjnotu:
Been using lost kernel since it came out and have not had any issues period
[Samsung Epic 4G Touch] Lento10:
By doing 786, it would give me a better connection?
[Samsung Epic 4G Touch] ms79723:
I did that network refresh sht through Sprint..that helped a lot. 3G speeds went up too.

Just go to that Sprint chat and say you're getting that error 16 or something every time you make a call. It only takes about 5-10 minutes to get that sht done.

Edit: Link for the chat
[Samsung Epic 4G Touch] sfhub:
It depends what your problem is.

All I'm saying is ##786# clears NVRAM (as well as /data) which has login and provisioning info. If you problem is there, it could help. If your problem is somewhere else, it won't help.
[Samsung Epic 4G Touch] dallastx:
Ok i spoke to sprint today. I wasn't going to call because they already let me out of my contract and issued credits. BUT... i had two LOS today. I spoke to exactly 12 people who passed the buck for 4-5 hrs. All i wanted was a brand new phone and return the one i had. Simple right? Know one new about LOS "talked to 4 centers". They don't read each others notes and wouldn't give me a new phone. One Supv said... he wouldn't even give me a refurbished phone if i wanted one because its a known issue. Anyhow besides credits sprint is useless..

I asked advanced tech support agent what if my house was burning and i was sleep and had a LOS and the neighbor tried to call me? What would happen to me? She said even if i have no signal at all i could call 911 "in my sleep" and my story was extreme. I said oh yea! How does that work? I was very interested in this logic of calling 911 with a LOS . Of course she said i am not going to argue with you......Long day..i hung up and i will just keep calling every other day for credits. "i know sprint's systems very well". I will post some direct numbers to Special Device Group tomorrow and numbers to presidential complaints. SDG is the group that handles our issues in sending out brand new phones.

Meantime i recommend everyone contact BBB and also post on Amazon your complaint. Amazon is the largest source to get your complaint out to the mass. To bad Engadget or Gizmodo want run the story, but anyhow ....Goodnight

Lastly...Not one person at Sprint centers could tell you when ICS will be released. Engineers couldn't even give you a date this early. Believing anyone who answers the phone is like believing in Santa Clause. Anyone who call you back is just part of the escalations team. They try to keep you calm and pretend like Sprint cares.
[Samsung Epic 4G Touch] lickarock:
LOStKernel is giving me next to no LOS.
[Samsung Epic 4G Touch] HondaCop:
Same here. Not one LOS since flashing latest experimental LOStKernel more than a week ago.

Sent from my Verizon Samsung Galaxy S II Epic Touch 4G WTF BBQ
[Samsung Epic 4G Touch] sfhub:
The way big companies work is they assign priorities based on how many people complain. If this is important to you, you should call and complain. Don't just sit on the side waiting for someone else to do it, otherwise, Sprint will feel no pressure to release anything. If you haven't complained in a while, call back and inquire about the status or complain again.
[Samsung Epic 4G Touch] neverends:
I swapped out my phone at Best Buy and so far so good...
[Samsung Epic 4G Touch] neverends:
You are absolutely right... At first it was a few reports... Now a known issue... Keep calling and turn it into a priority
[Samsung Epic 4G Touch] GooseChaser:
I am completely stock, no root, no nothing and I've had several LOS incidents that required a reboot.

Fyi,

Chad
[Samsung Epic 4G Touch] Just_s:
+1

I had multiple LOS instances on my stock E4GT and very few LOS instances after root. I had to return that phone for another issue and on this current E4GT I have had zero LOS on stock or on rooted.

The only difference between the two phones as far as I can tell are the two weeks between getting them. Also, my wife got hers a the week before my first one (launch day) and she gets LOS like it's going out of style. Hers is completely stock with zero mods and almost no downloaded apps.

Probably not, but if I was speculating purely on my own experience I would be led to believe that it had something to do with the lot from which your phone came. Sort of like the light leak in certain batches of the EVO.

But I concede that is probably not the case.
[Samsung Epic 4G Touch] boominz28:
I'm not sure if I'm getting los, I know i didn't at first , but I upgraded the prl and I started getting some (I think). Mainly it was giving me some error 128 when i turned the screen on , after a minute or so it would be ok
[Samsung Epic 4G Touch] phatmanxxl:
Prl? 60680. I had one over the past week. Midnight ROM LostKernelExp+ BUT it was coming out of a known dead zone, so maybe not the typical LOS.
[Samsung Epic 4G Touch] boominz28:
no it was prl 60681, I didn't have any los, but again I'm not sure I'm getting them now. just sometimes when I would wake the system up I would get an error 128. I gave it like a minute and it would be fine.
[Samsung Epic 4G Touch] distantneighbor:
not sure where you are getting your info nabbed because I frequent these forums enough and I have heard of LOS from both rooted and never rooted phones, although yes I do hear more from rooted (although we are frequenting a developers forum where rooting is like beginners class and everyone passed that )

In the end, los is on Samsung's end, not users who root
[Samsung Epic 4G Touch] ms79723:
Well speaking on LoS...luckily I haven't had that. Well, haven't had the loss of service, now loss of signal or something that looks like that..that happens all day long. Bars would go from 4-5 straight to 0 for no damn reason, then jump back to 3 and repeat. Happens on this phone, happened on my 3D and I noticed it happen on my mom's Evo. Doesn't happen on HTC Arrive or iPhone so idk what's up with that.
[Samsung Epic 4G Touch] sfhub:
Is it possible some phones may be "smoothing" out the signal levels and the "jumping" phones are actually reflecting reality? Another consideration is you might be in an area where multiple tower signals intersect and the phone could be switching and during that brief period, the signal level gets reset.
[Samsung Epic 4G Touch] monadzback:
I think you are right. My original phone, purchased 3 weeks ago was getting LoS 5-6 times a day. Exchanged it last week for a new phone, not refurbished, and I am now 1 week with no LoS. These were both stock, unrooted, virgin phones.
[Samsung Epic 4G Touch] DizDroid:
Won't Sprint just charge you for data roaming? The cap on that is around 300mb IIRC.
[Samsung Epic 4G Touch] R1ptide:
Na they'll just terminate your account
[Samsung Epic 4G Touch] albie1937:
need polaris office apk please

Can some one please post the Polaris Office apk. Need it for work email on my epic touch. Thanks!
[Samsung Epic 4G Touch] DizDroid:
So what is the catch for abusing VZW prl? Only termination?
[Samsung Epic 4G Touch] bobvanjr:
Yeah, I can't believe they'd just boot you without charging you some excessive fee.
[Samsung Epic 4G Touch] mattykinsx:
Yeah, definitely a policy that needs to change.
[Samsung Epic 4G Touch] us3rm3:
I flashed the loskernel but still have loss of service. my phone now doesn't show the x or the circle but I know I have lost of service because I couldn't send txt or make calls. when I rebooted my phone, I have 5 to 10 txt coming in. it sucks because I can't tell if I have los or not. I can only tell by rebooting.
[Samsung Epic 4G Touch] expertzero1:
i get that too, its weird huh lol, i only get it at my work place sams club, must be something with the towers, not sure, i didnt get it today.

I got los the other day when i was on viperrom, switched to starburst 1.8 didnt get los, will see .
[Samsung Epic 4G Touch] JohnCorleone:
I got my phone at 10am on launch day and only had 2 LOSs while testing a kernel. None on stock kernel at all. There are good and bad batches of phones though ...just ask any OG Epic owner. I could torture that phone..overclock to 1400 all day and some couldn't go above 1200. Some had good GPSs and some had terrible ones. If you are stock andhave tried resetting Profile and PRL and had Sprint reactivate your phone, consider an exchange. Shoot, the Guy that activated my phone did a rush job. When I got home, in "About Phone" my network said "unknown " not Sprint. Tech said in store employees don't always activate properly..they just do the OTA and place a test call and that's it
[Samsung Epic 4G Touch] Bazirker:
Definitely good and bad batches. I returned my first SGS2 for a variety of reasons, LOS being one of them. Haven't had it happen a single time on my 2nd SGS2, stock kernel or Starburst ROM. My guess is it's modem firmware, which may be (is?) repairable at present.
[Samsung Epic 4G Touch] Blu3Fr0g:
Account Services

I called account services twice today. The first to get out of the contract on my Evo View and then tonight because I had two LOS issues today. The second call everyone acted like they had never heard of the LOS issue and kept saying it was network issue related. I was like, but I know people in other states getting the issue. I was offered the chance to sell my phone via the buyback plan. LoL!
[Samsung Epic 4G Touch] LordOfTheStuff:
Posts like this one are exactly the reason I love this forum! :D
[Samsung Epic 4G Touch] neverends:
UPDATE

Added info to OP....
[Samsung Epic 4G Touch] neverends:
The account services people are pretty clueless and very limited as to what they can offer or do... Sprints buyback is a joke as well...
[Samsung Epic 4G Touch] ryee123:
Hi guys. Quick question. I'm coming from my old ass rooted htc hero (finally got my 2 yr upgrade). Was planning on getting the epic touch 4g but now I see all this Los stuff. Is this a deal breaker? Should I just stay away from the gs2 and save my self the stress of all the **** with Los? If so what other phone do u recc? Thanks in advance.
[Samsung Epic 4G Touch] ehusidic:
I upgraded from the hero also. I loved that phone but when the ET4G came out I had to get it. The LOS problem isnt a big deal and will get fixed I havent had LOS in weeks and if it does happen a simple reboot will fix it. Nothing to stress about its still a new phone and development will pick up plus it will get ICS so thats something to look forward to :)
[Samsung Epic 4G Touch] ryee123:
Thanks bro! Guess I'll just pull the trigger and see how it goes.
[Samsung Epic 4G Touch] Don Qua:
I say it's a crap shoot. Like you I had a 2 year old rooted Hero and I pulled the trigger on an ET4G. The phone had sold like gangbusters in Europe and Asia and was Samsung's flagship, what could go wrong? LOS, that's what. Mine was never rooted but was down for hours on end with occasional fits of roaming while it chewed through the battery. Eventually reboots wouldn't cure it. I turned to Sprint both by phone and in person at a corporate store and received the same shabby, clueless, run around service that you can read about elsewhere here in multiple posts from others. I had Sprint put me back on the Hero but they managed to screw that up too, twice. I eventually got another ET4G and it's been fine, so far. My wife also has an ET4G, in a month it has had just 1 episode of LOS. I love the thing when it works but I'm still suspicious. Sprint and Samsung have done themselves no favors with this sorry episode. The Hero may've been pokey but I didn't come away hating HTC. Ultimately it's your 2 year Sprint ball and chain and your money. Look before you leap.
[Samsung Epic 4G Touch] ryee123:
Thanks for the perspective, I appreciate it. Another question...if I were to see LOS, would I see it right away? Basically wondering if I can use my 14 day trial to make sure I didnt get a LOS prone phone. Or is this a delayed kind of problem that will surprise me on day 15? haha...thanks again.
[Samsung Epic 4G Touch] Don Qua:
My first 10 or so days were great, no troubles no worries, all honeymoon. I didn't even think about rooting, it was good enough stock. Then one morning I saw that the phone was roaming, I had never seen my Hero roam in Seattle ever and it roamed all the way in to work. I rebooted and it continued to roam until I booted it again. It had full blown LOS (circle with a line through it instead of signal bars or just grayed out signal bars) when I set it down side to side with my wife's ET4G which was fine. By the time that I had factory wiped the thing, reinstalled my apps, spent multiple sessions on the phone and in person with Sprint waiting for them to do something and slowly convinced myself that the phone was a dud my 14 days had passed. So yeah, you could get it on day 15.
[Samsung Epic 4G Touch] mikki84:
Im thinking about doing the same..seems like non-rooted e4gt phones are ok but some people are still having los problems non-rooted or rooted. Lot more posts for los problems for rooted phones vs the non-rooted phones. And also some people who bought this phone very recently are having a lot less los problems. Plus the lostkernel seems to be working nice even tho it doesn't completely eliminate the problem. I might just take the leap and get this phone since IT IS the "beast" phone (without the los of course). I mean im gona get this phone on a new contract..since i'll have to commit to two years..i guess i can wait a few months for the update fix. Until then i'll put my faith in lostkernal. What do you guys think?
[Samsung Epic 4G Touch] pwabbit:
I was having the LOS problem from day one. I have had the E4GT for about three weeks now. I didn't really want to root the phone because I was happy with the UI. But, the fact that I was missing calls was driving me crazy. Finally, I learned about being able to minimize the LOS problem through rooting and flashing the LoStKernel. So I installed the "StarBurst Stable 10.22.11" ROM when it was released and have not had a LOS since then (The ROM includes LoStKernel). I am now a happy E4GT user!
[Samsung Epic 4G Touch] neverends:
I traded in my old E4GT and got a new one a few days ago and no LOS - I also did not have any LOS prior to rooting!
[Samsung Epic 4G Touch] demonlordoftheround:
Not one single LOS since flashing Starburst. But then again, I only had two since on the rooted kernel.
[Samsung Epic 4G Touch] trifthen:
I'm getting very very close to leaving Sprint over this. I'm on call. I can't just have my phone stop taking calls and text messages. I've tried everything, including both the stable and experimental LoSt kernels, still no go. But unlike some others, it's not the LoS itself that's bugging me. That can be automated away into a reboot when detected.

No, My problem is that the phone has four bars and thinks everything is fine and dandy, and yet if I send a text message, it fails. If I try to call someone, that fails. Only rebooting fixes it. I first noticed it in stock, and it has persisted through every kernel I've tried. That is a show stopping, critical bug. If it's not fixed by this magical radio coming out in December, I'm calling whomever I need to call, writing whomever I need to write, to get out of Sprint's contract. Verizon and AT&T may treat their customers like ass, but my ancient Droid Eris was way less problematic than this phone.

How did they botch this so badly? The international version is probably the best device in history, and Sprint got some weird cobbled-together thing that works great as a mini-computer but sucks as an actual phone? Is AT&T's version having all these problems? Or is it just the Sprint version, because they had to be different and sheohorn their doomed WiMax into it?

So, they better be sitting on the radio upgrade to make sure it works, because the current one is clearly a steaming pile that should have never made it through QA.
[Samsung Epic 4G Touch] sfhub:
I think the more important question for figuring out what the problem is, is why the phone works perfectly fine for some people but works so poorly for others.

They phone I am testing has never had LoS, battery lasts 1.5 - 2 days with light usage, never has problems with incoming or outgoing calls/texts. The thing just works.
[Samsung Epic 4G Touch] killerbicycle:
For what it is or isn't worth: I have had my ET4G from day one, bought from a sprint store in Oahu, Hawaii. No issues until I rooted, I saw LOS quite frequently between home and work. After returning to stock, I haven't seen any LOS. I have been keeping track of any oddities since i've been on stock, and I have nothing to report this far. I spent eight hours in California yesterday, I am now in Oregon, and travelling to Washington. As of now I have nothing to report. Everything works as expected. I will see how the next week pans out in my travels. I still have yet to visit Ohio, Georgia, and Texas. I know I am not the only one who has a phone that doesn't experience LOS. I will see and document any changes or LOS as soon as I see them.
[Samsung Epic 4G Touch] 12MaNy:
^This is not accurate. LOS happens whether stock, or rooted. Ever since I switched to Lost Kernel.....I don't get it anymore.

Yeah, I got it too when I was stock. This is a well known problem with this device.
[Samsung Epic 4G Touch] jeffvb9:
+1 I received it when stock and after root but havent had one since using the LOS kernel.
[Samsung Epic 4G Touch] gblinckmann:
Has anybody gotten any updates on the MR? It's been a couple of weeks.
[Samsung Epic 4G Touch] rruss:
Ive actually even got it on lost kernel too and lost kernel didnt seem to do anything about my weak ass signal i just flashed the 000001 prl so we will se how that goes
[Samsung Epic 4G Touch] Joffie87:
It sure would be nice if they fixed things but I'm guessing they can't figure out what's wrong.
[Samsung Epic 4G Touch] The Odom Project:
I was getting LoS about once a day on full stock, only 2 LoS since the release of the LoSt kernel. LoSt doesn't fix the problem, but it does help. Prl updates and such do to, at least a little
[Samsung Epic 4G Touch] housry23:
If you excessively roam on that prl, Sprint will kindly tell you that you have been relieved if your contract with no obligation to pay an etf. It may take 2-3 months if that's what your going for, but just start downloading all kinds of stuff, seed some torrents(there are legal torrents) & do anything else you can think of to use a bunch of data.
[EVO 4G Q&A, Help & Troubleshooting] Blaster0007:
Has anyone seen that before?

Its happening with FEARMEde 8.5
[EVO 4G Q&A, Help & Troubleshooting] teh roxxorz:
I would try reflashing the rom under a full wipe.
[EVO 4G Q&A, Help & Troubleshooting] Adam1422:
I can say...

That I honestly have never heard of anyones phone "repooting" into any type of recovery! Sorry had to do it! When I read this I LOL'd at work...thanks for this little pick me up!
[EVO 4G Q&A, Help & Troubleshooting] m20120:
I had this happen once when I flashed a bad ROM (bad download) or it just did not flash properly. I never figured out which it was. I downloaded the ROM again, wiped and reflashed and all was well.
[EVO 4G Q&A, Help & Troubleshooting] alyours:
make sure the zip file is complete . and redo
[HTC Sensation] Laynee1:
MAybe a stupid question but :

Can Sensation with stock rom (brand new) work with sd card ive bought (16gb). I have 8 gb sd card that i got with my phone, phone is brand new, and i bought aditional 16 gb sd card, so im asking can i just put new 16gb sd card into phone and can it work normaly?

Thanks in advance
[HTC Sensation] mzmo:
Why don't you just try it & go into settings - sd & phone storage to see if its "recognized"? Its not like the Sensation is going to turn into a C4 & blow up lol

Sent from my HTC Sensation Z710e
[HTC Sensation] Laynee1:
This was very stupid question and very intelligent reply mate.. Really im an idiot.. I got it last night and turned it on with 16gb sd card, and voila it works ... No C4 :)

Thanks alot, and mods, dont close thread, destroy it :)