yashsingh1/xdaforums huggingface dataset:
[Verizon Droid Charge] PeterDLai:
Ah, okay. So you used the same one you had with the Charge? Just making sure the SIM card couldn't be the culprit.

Same here, but I think exchanging a Charge for a Rezound and then selling the Rezound for money towards a Nexus wouldn't be a bad idea, unless you feel that you can convince Verizon to give you a Nexus straight up. :)
[Verizon Droid Charge] GrainOsand:
Yeah, same sim. I was going to sell the rezound and pick up a nexus as I could get more for than I could my charge, but after using it I think ill prob keep the rezound. My contract is up in Feb and ill just use my upgrade for a nexus. If its released by then... The rezound is a seriously nice device.... Good Luck with the charge.
[Verizon Droid Charge] xceebeex:
Did they make you go through any steps first? Did you unroot prior to calling? I am thinking of trying to get a Rezound as well because this data dropping is crazy, even if it is a 4G thing. Did you just tell them you had data drop issues and that's all they needed?
[Verizon Droid Charge] neyenlives:
went from a Fascinate to a Charge straight up, seems like it may be easy to do once the initial week or two of raging nerds get done eating it up....if not I'll see whats available in July when my upgrade date comes up
[Verizon Droid Charge] GrainOsand:
Yeah, all us "RAGING NERDS" should be done soon. Just grab a spot in the back of the line with the rest of the cool kids! Douche!
[Verizon Droid Charge] skenney1993:
Just called to try to get a replacement rezound. Tech support said the network has been pretty bad since the data outage happened therefore its a network issue and not a hardware issue. I have a ticket opened to get the network in houston fixed. Oh well, i really wanted a phone that worked on stock.
[Verizon Droid Charge] neyenlives:
im a nerd like you, but im not stressing over it or going crazy waiting for it, i didn't mean harm, just sayin', there is a cult like nerd following for this Nexus release

yeah, i have been having intermittent data issues since the outage, it obviously is still having some effects on the network
[Verizon Droid Charge] Lockett:
I just sent an email over to tech support on this issue. It says they will get back to me within 24 hours. Lets see how this will play out...

Edit: I just got off the phone with tech support and they insisted on sending me a CLN Charge first in hopes that it will fix the issue. They said if I have an issue with the replacement to call back and talk about other replacement options.
[Verizon Droid Charge] zeus_r6:
The rezound blows the Charge away in every way possible. Data, camera, speed, battery life and physical constuction are leaps and bounds above the Charge. Out of the box stock destroys the Charge even if it is rooted/rom'd.

Just saying...don't knock it til you've had one :)

I hated the Charge within a week of having my first one (had 4 of them). The Charge was nothing more than VZW and Samsung testing the 4G LTE waters and using the consumer as lab rats.

RIP Charge lol
[Verizon Droid Charge] neyenlives:
Thats odd because mine does everything i want it to. I don't envy any other handset other than maybe the Nexus and that is purely because of the promise of the latest ICS based CM code. The Charge has been a wonderful upgrade to my Fascinate and it has only gotten better as time has gone on with the community radio updates being leaked and such.

My lifestyle and use patterns would dictate a desktop dock and spare battery to swap no matter what handset I ended up with. That being said I easily get 10-12 hours from a battery with pretty heavy use which is more than acceptable for the use.

The Charge also has better audio hardware than the Rezound and I use mine extensively as a music player at my desk and on the go with headphones.

Data connectivity has not been a problem since EP1Q i think....and certainly not since EP4P combined with network upgrades that have also happened here. The network has a lot to do with people's experience and many times they wrongly fault the handset. Different handsets can be more or less sensitive to network issues as they use different hardware and software implementations.

The point is it is irresponsible to go around slamming a device when there are as many outside factors as there are internal. The Rezound is honestly a side-grade to the Charge. It has a nice screen, yay. The Charge screen is arguably better or at least as good. It has slightly better battery life...ok...it's also nearly a year newer technology so it better be better...but another hour or two doesn't matter to most people, they will have to look for another battery or a charger in the same day anyways. Physical construction is hard to say....the Charge has never given me any problem physically. Mine looks like new and has no protection whatsoever, completely naked.....and I love it's lightweight polymer frame just as much as I like my polymer framed 45ACP. :D I would never take a handset that has to use gimmicky Beats BS to make it's claim. The Rezound will never get the life the Nexus will, which is why I say again, I would never take a Rezound as a replacement for my Charge.
[Verizon Droid Charge] zeus_r6:
My slam on the Charge was based on my own experience...I had nothing but problems with the Charge (as have plenty of others) and posted the things that are noticeably better with the Rezound. I will agree with you that the bluetooth audio sucks compared to the Charge...I frequently utilize the bluetooth audio/phone connectivity features with the radio in my vehicle and the audio I get from the Rezound sounds very inferior to the Charge. Other than that, I can't really find anything else about the Rezound that doesn't outperform the Charge.

Once again, these are my experiences and everybody elses will definitely vary :)
[Verizon Droid Charge] Charger13:
Just wanted to tell you all thanks for the help as always great info... Called Big Red pleaded my case and was upgraded to the Rezound
[Verizon Droid Charge] Panzerapple:
I will knock the rezound all i want sense sucks if you install a different ui the phone is unuseable, rooted charge higher quad score use any ui you want silky smooth. Just release the damn nexus so i can get rid of this phone
[Verizon Droid Charge] skenney1993:
What exactly did you tell them. Everytime I call they get me to pull the sim then they will call me in 2 days. I never get a call back so I call them again and its the same process.
[Verizon Droid Charge] zeus_r6:
Awesome :) Glad to hear things worked out for you

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[Verizon Droid Charge] xceebeex:
I am curious too.
[Verizon Droid Charge] Charger13:
Did all that played along but stayed cool..they made a ticket waited 2 days called back just said i talked to my buddies meaning you all and said i didn't want another charge wanted to give me a t bolt at first said i wanted to move forward not backwards also had room pay 30 bucks dorm battery and back
[Verizon Droid Charge] Lockett:
I'll have to keep that in mind. I just received my CLN replacement charge today and after being up and running less than 10 minutes I dropped data. I'm going to wait til Thursday and give them a call back.
[Verizon Droid Charge] zeus_r6:
Shocking lol

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[Verizon Droid Charge] Lockett:
Haha yep, less than 3 hours up and running and dropped data 4 times. Fantastic.
[Verizon Droid Charge] zeus_r6:
I feel your pain...put up with that every day since launch date. Really was looking forward to the galaxy nexus too but honestly I would be hard pressed to go with another Samsung. Keep us posted on whether you get moved to another device :)

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[Verizon Droid Charge] anoninja118:
not much you can do about data dropping afaik except changing modems, either the radio/network works fine or it doesn't... I have chosen to not be vocal on the subject but I have had horrible data dropping problems with my Charge, it has been made better with newer modems but still exists

I can't afford an upgrade right now (nexus/rezound) so I've been looking into maybe picking up a Tbolt as I have quite a few friends in my area that own one and none have any issues plus it's really my only other viable 4G option
[Verizon Droid Charge] zeus_r6:
If you guys are patient and respectful with tech support some of us have been upgraded to the rezound for only the cost of a battery and battery cover. You need to be very clear of those intentions from the get-go. I'm not guaranteeing this will work in every case, but persistence is the key.

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[Verizon Droid Charge] Skimklaw:
Just in response....I have a thunderbolt and I have the exact same issues. I will cycle between 3-4 bars of 4g and no signal/data, same on 3g, but most of the time my phone doesn't even cycle to 3g. Worse where I live but happens elsewhere.

It is really crazy because without moving the phone when tethering (sitting on a table) it will go from DL speeds of 1000+ kb/s to dropped connection and cycle back and forth.

I've had a couple phones but isn't seeming to fix the problem.

So this problem definitely exists outside of the Charge. Maybe it is a problem somewhere deeper in shared hardware such as the LTE chips/antenna that could possibly be shared between devices.
[Verizon Droid Charge] XDAholic:
Well that settles it! This obviously isnt happening. Its not a real issue!

Shrike1978, know it all much? Go away bro. Don't you have to bash TSM parts in some random thread... Quit trolling and make yourself useful. If you are not having the problem Good for you!
[Verizon Droid Charge] XDAholic:
Yeah, I had a feeling it was either some piece of hardware these phones have in common. That would also explain verizons unwillingness to admit the problem.....
[Verizon Droid Charge] XDAholic:
Deleted post
[Verizon Droid Charge] toby1064:
I've had some issues when I am indoors in a larger building, or in an area with spotty coverage, like my home. When I'm in a known strong covered area (downtown or open air) I haven't had issues except when I burned out my Sim card and during the data problem over the weekend. I will admit the 3G/4G handover could be a lot smoother though, it's a pretty random length of time, you would think that it would at least be consistent.
[Verizon Droid Charge] kvswim:
No. Just... No.

I had this problem when I first got my Charge. It eventually just went away. It's unexplainable, but I'm not complaining.

Sent from my Droid Charge running Infinity Beta
[Verizon Droid Charge] shrike1978:
Nice ad hominem there. Good job avoiding the point completely as well.

Are some people having issues? I'm sure they are. Are these phone hardware issues? Handsets can certainly be bad, so maybe some are, but probably most aren't. If anything is happening here, I'd wager it's network issues. There's a big variable here no one has mentioned: location. Rather than screaming about the phone and not actually investigating anything else when it's obvious not a universal problem, try to figure out commonalities among those who have the issue. That way you'll actually have something valid to go to Verizon with. I'll start. I use data extensively in Montgomery, AL and Atlanta, GA, both LTE areas, with no issues, and don't know anyone who has the issues.
[Verizon Droid Charge] 102mm:
That's why i love this site.. Just this morning i was switching my airplane mode on and off, and restarting this damn phone.. I never would have guessed it was a real problem other than my phone.. Honestly i thought it was this custom Rom.. :)
[Verizon Droid Charge] quantim0:
I don't drop data a ton, but usually 2x a day.

I really hate this phone overall and feel totally ripped off for $300. Data dropping and a $300 phone with no 2.3 yet is a little rediculous.

I'm very tempted to get and Incredible 2 and call it a day with this phone.
[Verizon Droid Charge] blueis300:
Didnt read every post but this has been going on with mine and my wifes phone lately. Hers is new not very old. Yes there was an outage the other day but she was in canada. I loaded a rom and had the problem. Yesterday she and I had the problem , no signal. Reset both phones. I went back to stock. This is in an area where both have either a 3g/4g signal. Weird it just started the past few days.
[Verizon Droid Charge] pissinguoff247:
I dropped at least 5x yesterday. It seems to happen more with the GPS on, but it does happen, regardless of whether or not I have 4G enabled. I'll go from full 3g bars to 1x then no data, then back to 1x then to 3g.

It's a real problem.
[Verizon Droid Charge] Rememo:
My Charge was rock solid for many months, but over the last month it has been consistently dropping data. I doesn't matter if I'm in CMDA mode or LTE/CDMA.

Pretty frustrating sometimes. Normally it'll come back if I switch between modes, but there have been a couple of instances when a reboot was required.
[Verizon Droid Charge] zeus_r6:
I'm fed up with it as well...have been since day 1. Bought this POS on release day and it was the biggest mistake phone yet :mad:
[Verizon Droid Charge] Deucedeux:
Same issues here (several phone/sim replacements). I'm sure it is my location, near water, but my wife's iphone has no issues.

Tired of the same song and dance. Filed a complaint today.
[Verizon Droid Charge] BlazinDANDAMAN:
Yes...I get the same and it really pisses me off too. I need internet and pay for unlimited data...why are they f'ing droid charges?

I'll tell you this, I really love Android. Alot! But if I get the Nexus and this **** still happens, I'm gone. BB or iOS, or Win7(mango). I want the internet to work when I need it. Not freeze up after loading just 2 pages.
[Verizon Droid Charge] teardropcity:
I've had the same issue with my Charge, that I got back in late June. I am completely stock. On my 3rd sim card. Also, since the outage the other day, the problem has gotten WAY worse. After calling Verizon several times over this throughout the past few months, they finally opened an official ticket on Monday for me. Told me it would take "2-3 business days" for them to get back to me. I told them if forums out there, just like this one, and also problems with the Thunderbolt, and while they wont say its their network, they wont say its not not their network. The only reason I bought this phone was for the 4G, its very frustrating.
[Verizon Droid Charge] rand4ll:
Quick fyi for the people in this thread, the bars do not represent three strength of your data connection but the strength of connection to the voice network. If you don't believe me get a signal strength app and do some data trending
[Verizon Droid Charge] ilovesoad:
On mobile data my device does this about every 15 minutes for like 2-3 minutes. It's irritating. Irrespective of the modem.
[Verizon Droid Charge] swenpro:
Same issue here dropping data multiple times a day. Usually requires a restart to bring the data back. I'm just putting up with it until an OTA is released or some of the new 4G phones. I'm not going to call Verizon and complain right now because I know there's nothing they can do.

Droid Charge - Tapatalk
[Verizon Droid Charge] Lockett:
Exactly. I told tech support that I cannot deal with the drops caused by the phone as it hinders my job. I am always on the go and sending/receiving emails amd trying to keep in touch with customers and engineers. They told me they wanted try another charge and if that doesnt help then they will upgrade my device. Im going to be giving them a call back very soon.
[Verizon Droid Charge] Charger13:
I agree i said the same and it does have to be approved by the management ...was a gut wrenching 20 min wait... Always thank them for anything they can do helps your odds some
[Verizon Droid Charge] zeus_r6:
I can't stress how much further you get with tech by killing them with kindness...

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[Verizon Droid Charge] mefloump:
I'm not sold on this being exclusively a charge problem. At work there is 4 tbolts, 2 fascinates, 1 bionic, 1 stratosphere, and my charge. All of then complain about dropping data and the bionic said the new ota they got today made it worse. I mostly have 4g everywhere in the building, and most of the t bolt users run wifi to combat the data issue. Seems like it is Verizon's network that is at fault. Just my 2 cents.
[Verizon Droid Charge] Lockett:
I just spoke with tech support again and they told me that both Facebook and the XDA app are to blame for dropping data. It took all I had to not hang up. Once again, they are shipping me another Charge.
[Verizon Droid Charge] Charger13:
Don't get into specific apps cuz they will always try to blame it on something else ...just say you are of reasonable intelligence and have tried all the fixes and no more factory rests...
[Verizon Droid Charge] mcropper03:
I went through the same thing with my charge. I had data drops pretty bad, and eventually it dropped one day and wouldn't come back at all. I went to a corporate store and they gave me a new sim card.. seemed to work pretty good for a while and eventually came back before the big outage. I called that day thinking it was related to the data drops and filled them in on everything. They sent me a replacement.. had it a day and realized it had a line of dead pixels. Called back and asked to get another phone, they sent me another droid charge. Got that one last night and noticed something funny about it. Put it side by side with the other "bad" one and the colors were totally different.. almost washed out. Called verizon back again and told them I was done with this phone and wanted something else. They offered a Revolution, I countered with Razr or Rezound.. They gave me a rezound. Didn't have to pay for the battery or back either. Supposed to be here tomorrow.

The charge is a nice phone, but with no future updates coming, and the data issues.. I just reached the breaking point. When I bought the phone I kept going back and forth with myself over whether I should take it back before the 2 weeks were up.. I held on to it and regretted it ever since.

For the people on here that got the Rezound, does it include a cable or charger with it? I know it's just a basic micro usb to charge it, but what about connecting to a computer? I know that droid charge had a special cable.. just curious if I need to pick one of those up somewhere.
[Verizon Droid Charge] zeus_r6:
All I got was the handset, battery and back. Charger is the same and USB cable is the same.

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[Verizon Droid Charge] mcropper03:
Did your phone and battery come in one shipment? They said they are sending mine in seperate shipments.. phone supposed to arrive tomorrow and battery on thursday... kinda strange.
[Verizon Droid Charge] zeus_r6:
Yes...in two boxes

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[Verizon Droid Charge] skenney1993:
Update from monday:

The rep that had me do a sim and battery pull called me back to see if my data was any better. I told him it's still happening. He did the same troubleshooting today then he offered another charge. I told him that I'm done with this device because I'm experiencing the same issues on each replacement and I'm a college student who needs his internet for checking up on my grades and emails about school. He said let me talk to my boss and see what I can do and he's call me back tomorrow. I forgot to tell him that I'll probably be unavailable tomorrow so I called back. I got a different 2nd tier rep and he told him my story and he offered the revolution and tbolt. I asked for the rezound and told him I need a working phone for school. He told me that it was too new and I said that I've been side by side with a rezound and my data would drop while the rezound still had it. I then told him that the revolution and tbolt were considered a downgrade and he said thats all he could do. I then asked for his supervisor and got transferred. The supervisor only offered the rev and tbolt and I told him that a rezound would be comparable the data connection is more consistent than the charge and he said its way too new to give me. I asked about a cln and he said its only for rezound owners. With manners and being polite I finally got him to send me a loaner rev to see if the data will work for me. All you guys say is to ask the the rezound and to be polite, well I'm doing that and it isn't working!
[Verizon Droid Charge] kingofyo1:
just an FYI

I was a Tbolt owner when I first signed with verizon. After a month or so, and 4 replacements(different issues, mostly sd card and data outages) I called to get a different phone. My wife at the time had a charge. She had to get sent a couple of replacements, different random issues as well. The phone I was sent was a Revo. I've been modding the hell out of it since Ive received it, and I've also had data drops daily with it since receiving it months ago. Long story short, it doesnt matter which starter 4g phone you receive from verizon, they'll all have issues. After my now ex wife left the country with the charge, I reported it stolen and paid 100 for a replacement to be sent to me(Thanks insurance!) and its at the house waiting on me. I'm planning on trying it out to see if there's still issues with the platform. If so, I'll probably attempt to quench my electronic thirst with a razr or rezound, though I'm not sure the rezound has that much development available. Will update thread tonight, if after moving to the charge it still drops data like its hot.
[Verizon Droid Charge] xceebeex:
I just got off the phone with a very nice rep from Tier 2 support and she offered me a TBolt, Bionic or Revolution on the spot (would have to pay for the battery and cover), but I asked if she could do the Razr or Rezound and she said that it would require supervisor approval and she said the supervisors are all at a meeting today so she will have to get back to me tomorrow.

She even sent me an email in case I miss her call (because they don't have direct phone lines) I could just email her after I get the message. If the Nexus comes out tomorrow, like it is rumored to, I might even see if I could pull that off.
[Verizon Droid Charge] skenney1993:
I guess I need to keep on calling and hope to get someone who will allow a replacement of more than a revo and tbolt
[Verizon Droid Charge] xceebeex:
Yea, sometimes that helps too. My biggest problem, assuming they approve a Rezound or RAZR is going to be which to go with. The RAZR seems to be the better phone but I hate the idea of a locked bootloader. Hopefully the Nexus is released tomorrow and I can try and get that.
[Verizon Droid Charge] PeterDLai:
Galaxy Nexus officially releasing tomorrow for $299.99. Good luck. ;)
[Verizon Droid Charge] Lockett:
Or for any of you with an upgrade here is some info you may like:

http://www.droiddog.com/android-blo...-229-99-at-lets-talk-only-154-99-with-coupon/
[Verizon Droid Charge] fortesquieu:
Does anyone know if Letstalk charge $250 ETF on their part on top of Verizon's $350 ETF if you cancel the contract?
[Verizon Droid Charge] xceebeex:
So if Verizon comes back with the option for me to get the Rezound or RAZR, which would you get? It seems like the RAZR is slightly faster and is built better but it is a little wide and has a locked bootloader which is annoying.

I don't care about beats audio so that is a non-factor (plus I doubt I would get the headphones anyway since the woman said I would have to pay for accessories if I went with a different model phone).
[Verizon Droid Charge] zeus_r6:
Sitting side by side with a razr owner it drops data more than my charge did. The camera on that phone is horrible too...

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