yashsingh1/xdaforums huggingface dataset:
[Verizon Droid Charge] xceebeex:
The camera thing doesn't bother me too much, but the data droppage is interesting because I have read the same about the Rezound in some cases.

I guess I will see what my options end up being, so far she offered the Bionic, Tbolt or Revoltuion so at bare minimum I would probably get the Bionic, but she is going to check with the supervisor today to see if they can authorize a Rezound or RAZR so I don't even know officially yet if they will be options.

I am definitely torn though. The RAZR looks so much cooler and in the youtube comparisons seems to operate noticeably smoother than the Rezound. Plus the Rezound looks pretty thick which would suck for putting it in my pocket. I might try and run to the local Verizon third party retailer on the way home today and see if they have both for me to play with for a bit.
[Verizon Droid Charge] zeus_r6:
either phone blows away the Charge...you'll be happier with either one ;)

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[Verizon Droid Charge] xceebeex:
Crap, well they just called me back and supposedly they don't have any Certified Pre-Owned/Like New Rezound's or RAZR's so they can't authorize one of those as a replacement so she said that they best they can do is the Bionic, Revolution or a Tbolt (or another Charge).

So now I am not sure if I want to try and call and get someone else to see if the answer is any different or if I should just go with the Bionic. My main concern with the Bionic (without doing research) is the quality of the screen.
[Verizon Droid Charge] kingofyo1:
read this and see if you still want it

http://www.intomobile.com/reviews/verizon-motorola-droid-bionic-review-worth-wait/

"It's a mostly interesting design that feels good in hand and the phone is packed with really good hardware but the Droid Bionic really lets us down when it comes to the display. Like the Photon 4G and Droid X2 before it, the Droid Bionic's 4.3-inch qHD display delivers a somewhat pixelated and grainy experience. Blacks and most texts are fine but colors really get pixelated and this can be distracting when you're trying to watch videos or viewing pictures. I'm not even close to a display snob or anything but this is the third-straight time that Motorola has failed to deliver a great screen and that's a shame.

It's not a complete deal breaker and your eyes get used to it if this is your day-to-day phone but let's hope Motorola under Google can really step up its display game. With gorgeous screens coming from the likes of Apple and Samsung, consumers are expecting and deserve better.

I really like the in-hand feel of the Droid Bionic and it's relatively thin considering its large screen size and the additional bulk that having a first-generation 4G LTE chipset entails. Still, there's not much to this design that separates it from the last few Motorola smartphones we've seen - all are solid but nothing in the design really excites us."
[Verizon Droid Charge] xceebeex:
Yea, the screen was definitely my biggest concern. Anyway, I just called again so I could get someone different and she was able to get me the Rezound. All that I had to pay for was the battery and back cover which came to $33 after tax with my discount. So I should be getting the Rezound early next week because I didn't want to pay for overnight shipping.

I think I will be happier overall. The Charge is an awesome phone when rooted and tweaked with the right ROM, but I think I am fed up with Samsung and their lack of updates (I had a Fascinate prior to the Charge). I really like the Galaxy Nexus, but I think that I am turned off too much by the lack of SD card slot so I think the Rezound is the best phone for me right now anyway.
[Verizon Droid Charge] zeus_r6:
High five...I love the rezound...haven't loved a phone since my incredible!

Posted via Tapatalk mobile app
[Verizon Droid Charge] fortesquieu:
So Verizon called me back, and told me to bring my Charge to the corporate stores, and duplicate the problems I have, eg. data drop/crackling sounds, then they would replace it with Rezound/Razr.
[Verizon Droid Charge] skenney1993:
I finally got a Rezound!!! Yesterday I made an agreement with a supervisor to loan a revolution to see if the data drops on it. He had to make 2 separate orders, 1 for the phone, 1 for the accessories. I received the packages today. One package had the accessories, and the other one had a Charge. I called up furious and got a supervisor on the line. I told him that another supervisor made this order and I got the battery and back of the Revolution and another Charge. He said im sorry and we will do everything to correct the problem and please the customer. He said let me order you another Revolution and I told him that I know others who were able to get a Rezound but had to pay for the accessories. He said I can give you Rezound but you wont get the earbuds. I said all i want is a working phone, I dont care about the features of it. He said no problem and I paid $37.50. I asked him for overnight shipping and he said no problem! Just looked on vzw's website and the standard battery and back is $55. The supervisors name was Jose.
[Verizon Droid Charge] Lockett:
For the of you who were able to get the rezound , how are you liking it? I've been lurking through the GN forums and seems quite a few people prefer the rezound over the GN. That makes me feel pretty confident in it. I don't care for sense and its not a big deal as i always run a different launcher anyway.
[Verizon Droid Charge] zeus_r6:
I'm loving this phone in every way...threw juice defender on it and battery life is awesome

Posted via Tapatalk mobile app
[Verizon Droid Charge] XDAholic:
Just so everyone knows, the GNex uses the same LTE Chipset as the charge. It is a Samsung CMC221 LTE chip coupled with a VIA TELECOM CBP7.1. EVDO/1X CHIP.

So, if the charge dropped data in the area you are in, mist likely the GNEX will do the same. Some people have reported no connection issues with their charge so it is probably tied to geographics. The gnex is hella nice tho.

Sent from my using XDA App
[Verizon Droid Charge] XDAholic:
That's bull****. They offered me a CLN Replacement yesterday. I refused and am gettin a new one through Amazon.

Good Luck.

Sent from my using XDA App
[Verizon Droid Charge] PeterDLai:
It's not exactly the same, the Droid Charge has CMC220, the Galaxy Nexus has CMC221. Hopefully they improved the radio in that single digit change. :p
[Verizon Droid Charge] XDAholic:
From what I've read its the same, I could be wrong tho, But let's say it is. The charge has had several updates to the radio since its inception(I know software doesn't change hatdware). I'm gonna guess that the difference if there is any, would be minimal.

Anyway, here is an article of a lte gnex chips . Interesting read if nothing else.

Senthttp://phandroid.com/2011/12/16/no-...wn/?utm_source=twitterfeed&utm_medium=twitter

And here is the article of the gnex tear down.

http://m.zdnet.com/photos/cracking-open-the-samsung-galaxy-nexus/6334161

from my using XDA App
[Verizon Droid Charge] PeterDLai:
Yeah I don't know what the difference between the two are, but these news sites should probably reword their statements differently unless they have some insider knowledge that the CMC220/CMC221 are the same chip. Otherwise, they're spreading false information IMO.

Someone over at HowardForums claims the CMC221 fixes a lot of issues experienced with the CMC220 in the Droid Charge. I don't know how reliable one person is though. ;)
[Verizon Droid Charge] xceebeex:
So you refused a free certified like new phone so you could pay for a new phone on Amazon? That doesn't make sense. You should have at least took it and then sold it.
[Verizon Droid Charge] Lockett:
Update on my situation: my girlfriend talked to tech support as she is the primary account holder. Less than 10 minutes of talking and they are sending me the bionic. They were going to give me the razr but its apparently suffering from the same data issues. I think she flashed her tele-boobs and they gave in to a new device lol.
[Verizon Droid Charge] XDAholic:
Apparently not LOL, The nexus forum and Twitter are beginning to fill with post about data drop issue. The charge I had would drop data like crazy, my rezound barely dropped data and if it did. It would recover super quick. I'm sure vzw will figure it out, sooner or later. I'm just gonna hold out in the mean time.

Sent using XDA App
[Verizon Droid Charge] XDAholic:
You miss understood me, I called vzw for an issue with my rezound. Vzw offered me a CLN Rezound. I refused the CLN and called Amazon, where I originally ordered the phone. They agreed to send me a new device. I am a fairly intelligent human being.

Sent using XDA App
[Verizon Droid Charge] xceebeex:
Ahhh, ok that makes much more sense now.
[Verizon Droid Charge] Panzerapple:
No data drop for me I am glad I got rid of the rezound so there is at least one rezound in the refurb shop
[Verizon Droid Charge] yourbrokenoven:
I think it's the phone's antenna. I drop data frequently, but only in specific parts of town. Any time I go downtown or halfway down the highway on the other side of town, I lose data for about 10 - 20 minutes, then it comes back on its own. No amount of toggling or rebooting fixes the issue. I wish there was a verizon store right in that spot so I could show them the problem in-store...
[Verizon Droid Charge] fortesquieu:
Yup, it's kinda dumb, how do you show the data drop at a corporate store when they have signal boosters?
[Verizon Droid Charge] Lockett:
Signal boosters don't necessarily mean you won't drop data. I've been working at the Johns Hopkins Applied Physics Lab and we previously installed PDA (power distribution amplifier) systems for the 4 big phone providers. Even with them up and running and me standing in the same hallway as the antennas i will still drop data.
[Verizon Droid Charge] Bandin03:
Quick question for people who emailed one of the execs:

I just submitted an email from their contact page and as soon as I submitted, it just closed my tab with no confirmation. Is that how it went for everyone else too? I have no way of knowing if it went through or not.

EDIT: Nevermind, just got a confirmation email of sorts.
[Verizon Droid Charge] turbulence1:
It could be authentication errors

This article on AndroidPolice.com says the problem is with all LTE devices due to authentication errors using the newer 3G and 4G networks.

article link
[Verizon Droid Charge] trparky:
Well... that makes some sense.
[Verizon Droid Charge] JihadSquad:
I am pretty sure they have straight up cell towers (not boosters) at the corporate stores.
[Verizon Droid Charge] neyenlives:
good grief....so many of us have been trying to pound this common sense into people's heads around here and other android forums, that it's not the devices, it's the network....it has slowly been getting better but in most cases this was never about crappy handsets, crappy software code maybe, but the network implementation appears to have been the problem all along.
[Verizon Droid Charge] junksecret:
I agree with this 1,000 percent. I am on my 4th charge and Verizon offered me a t-bolt, revolution or bionic replacement. I told them I would research the three phones and make a decision. In depth reading of any forums on those phones was, as yogi bearra would say, "like deja vu all over again"

I also read the Android police article linked above and was coming here to post it since it is by far the most logical explanation I've heard.

I talked to a friend on IRC that had a charge, never had a problem, now got the Nexus and hasn't had a hitch, yet the Gnex forums are blowing up with the problem as are we. I think the geography and the authentication are the most plausible explanation of why some have it and some don't.

It leads me to believe that the reason we haven't seen a LTE iPhone is because they don't want to taint their reputation and know they would have trouble like everyone else. I was ready to blame it all on Samsung but after the Bionic forums, etc. I think it's all on Verizon.

My $.02
[Verizon Droid Charge] DKYang:
Anyone had no 4G this morning or was it just me?
[Verizon Droid Charge] AndroidCraig:
My 3g and 4g are both out here in Orange County California.

Using WiFi, butuch slower than 4g.
[Verizon Droid Charge] leaveone:
im in virginia and i have no 3g/4g coverage out here either. it was working last night..
[Verizon Droid Charge] 91point6:
Central Ohio - all G's went out this morning.
[Verizon Droid Charge] chevybythesea:
Yup - no data signal (3G or 4G) here in Utah.
[Verizon Droid Charge] turbulence1:
Today's issue appears to be a large network outage:

phandroid
[Verizon Droid Charge] neyenlives:
and they say that the 3G data didn't get affected.....yeah, if you are using an old feature phone maybe....anyone toting the newest breed of 4G phones was without ANY data, 3G or 4G due to how they implement the two technologies
[Verizon Droid Charge] Panzerapple:
Up here in north Dakota is out on the charge though my nexus is fine I will be having a talk with big red tonight.
[Verizon Droid Charge] fortesquieu:
No 4G here in OK but I'm on 3G now
[Verizon Droid Charge] 91point6:
3g back now. Strange. I am getting solid 3g indoors at work where I normally get 1x. This after the outage.
[Verizon Droid Charge] DKYang:
Another outage again? Haven't had a data connection for awhile now.
[Verizon Droid Charge] letsgophillyingeneral:
Likewise.. Dropped about an hour ago or so.
[Verizon Droid Charge] kingofyo1:
I'm on phone with verizon at the moment and they have said that 4g is spotty at the moment and has been for a bit. I'm locked into CDMA on my charge and it dropped for a good 20 minute period
[Verizon Droid Charge] letsgophillyingeneral:
3G came back. No 4G.

On an unrelated note, my battery calibration randomly took a crap and my phone just used 20% of its battery in 30 minutes... 30 minutes of medium usage. Retarded.
[Verizon Droid Charge] kingofyo1:
Letsgophilly, did your phone get hot when this was happening?
[Verizon Droid Charge] piperat:
I had the fascinate and didn't have any drop data issues. Then i got the charge. I didn't start having a problem till i went to Boston. When i was home (Indy) I didn't have a problem. I have the nexus now. Loving it.

Sent from a R3TRO styled GUMMYNEXED beast!
[Verizon Droid Charge] Hindle1225:
Been good all day in MN

Edit: hours after I posted this I now have NO 4g. Think I jinxed myself:)

View attachment 832985

Charge, stock-rooted.. XDA Premium
[Verizon Droid Charge] neyenlives:
when your 4g phone is in auto mode, meaning it will try to bring in any 3g or 4g signal, and it is in an area with marginal signal, it will run the hardware wide freakin' open trying to pull in that signal and can completely kill a battery in under an hour. I have this problem at a local supermarket. I have to put it in airplane mode before entering or it will be hot as heck and dead by the time I leave.

of course the big problem right now is the third nationwide outage in one month.....their implementation for authentication is whats killing them
[Verizon Droid Charge] letsgophillyingeneral:
Thanks James, I'm aware of the battery usage with the radios. It's just odd that my battery calibration randomly crapped out. I always leave it on the LTE/CDMA option, even when I'm in a 3G-only area, so I can observe the funkiness of the Verizon network.

It's something else. My battery DIED overnight (~4 hours, 22% battery left). I turn off all radios overnight and my battery usually drops 1-2% over 6-7 hours. There's a gremlin in my phone, I just have no idea where it came from. Time to reflash (recalibrating the battery did absolutely nothing).
[Verizon Droid Charge] youngpettyboi:
Yea I experience tthis issue as well. Me AND my wife are on our 2nd Charge and the issue still persists. Its worse when I am downloading something on 4G, the data drops for no reason, the picks up on 1x and stays there for the duration of the download. My wifes phone does the same. My data as a whole tho drops 10+ times daily. I replaced my wifes phone yesterday and asked if I had the same reoccuring problems, would we be able to switch out for a phone of equal value or something. He told me on the 3rd or 4th replacement, the they would do so, including the Bionic ::shudders:: . He knows the phone has quality issues and sees 4 to 5 replacements a week. Its a widespread issue, it really needs to be dealt with.

Sent From Ur Moms Bed.... I Mean My Droid Charge...
[Verizon Droid Charge] letsgophillyingeneral:
I'm currently using a Bionic since my Charge has a cracked screen (getting it replaced soon) and I have the same data connection problems with the Bionic.

So, I don't think it's the Charge, the Charge's hardware or the various radio updates. It must be Verizon's LTE network.

EDIT: Even with CDMA-only, my 3G connection drops randomly on the Bionic and Charge.
[Verizon Droid Charge] zeus_r6:
I can't complete a single download with 4g unless it's something small like an mp3 :mad:
[Verizon Droid Charge] jmorton10:
Wow, I must be lucky.

I would be *****ing like crazy if I was having data problems like posters are listing here. I love my Charge & have never had any data problems on either 3g or 4g.

I owned that steaming pile the Bionic briefly & had no data problems with that either (although I HATED the phone for a multitude of other reasons including the awful pentile screen)

~John
[Verizon Droid Charge] Ritorix:
I get this a lot in Miami. When out and about data drops often, showing a connection when it has none, losing connection and switching between 3g and 4g. Disabling 4g doesn't help.

Strangely I have a strong 4g signal throughout my house, it never drops when at home. A tower is about 2 blocks away. So I am guessing it is network related and not my phone itself.

Any recommendation for a signal strength app? Something that would put bars of 3g/4g on the screen?
[Verizon Droid Charge] XDAholic:
Ok, after my complaint to the BBB it seems VZW has changed it's tune "some what".

I received a call today from miss Brenda Parker from VZW customer advocacy dept. After explaining the issues, the fact that I have been thru a total of 6 Devices(5 refurbished) and could get absolutely no where with tech support/Customer service she agreed to change my upgrade date from 7/7/2012 to Today.

While this wasn't exactly what I was looking for. It is better than dealing with this PROBLEM for another 9mos. She was also nice enough to explain Verizons Buy back policy, which gives you a pre determined amount of money for your used cell phone. The Droid Charge fetches $148.00 in good condition. Verizon has 3 things that determine the condition of the device. 1. Device must be able to power on, 2. No scratches/cracks to the screen 3. All components must be present.

So all in all, I can pick a new $299 device for a grand tiaras of 151.99 after trade in credit on a new 2yr contract. I will not be buying another Samsung and will prob just reactivate my old incredible until the RZR or something else comes along. Good Luck guys.

The BBB was absolutely instrumental in Verizon offering me any remedy at all.......

I realize not every charge owner is experiencing these issues...
[Verizon Droid Charge] XDAholic:
1. I don't care whether it is the device

or the network. I pay Verizon an extra $30 a month for data. I expect it to work when I need it.

2. I have absolutely no interest in investigating the root cause of the problem. Knowing Whether it's the device, network or little green men, isn't going to resolve the issue and frankly providing me with a working device/service is verizons responsibility!

Now, I realize not every single Charge owner is experiencing this issue. The point of this thread was to discuss how many are and to put forth the steps I am being forced to take to try and rectify my situation.

Today Verizon took a step toward doing just that. Unfortunately I had to force their hand in doing some what of the right thing!

Enjoy your Charge I hope you never experience any trouble with it.

Now to quote a very smart yet some what funny looking gentleman "GOOD DAY SIR"!
[Verizon Droid Charge] zeus_r6:
So if we go to the BBB, VZW will buy back our phones for half what we paid for them and bring our upgrade date to present day? Sorry if I missed anything...
[Verizon Droid Charge] krasch:
One thing to keep in mind is that in total LTE has only been commercially available for a year -ish. Verizon is still building the LTE network, even in areas that have it now. Where today you may have one site covering your house next week or next month they may turn up another and your 700mhz coverage will improve. Yes, i have noticed the issue. I use LTE switch app to switch to 3g and back again. Never lose 1xrtt (voice) radio- ie not missing calls. I agree there is an issue but i submit it is network growing pains - same issue is occuring with htc, motorola and samsung phones.
[Verizon Droid Charge] XDAholic:
VZW will buy any Droid charge in good condition for $148. That had nothing to do with BBB! As far as allowing anyone else to re-up, I can't guarantee that. I am simply letting everyone else know what my experience was and what I did to try and remedy the issue. As far as I can tell vzw had always been inconsistent with allowing some to upgrade early and denying others.

I can tell you, VZW was unwilling to do anything other than keep sending me Certified like new devices until I logged my complaint with the BBB. I am not telling you to do it just so you can get a new phone But if you are having this problem and its really affecting your data, it's worth a shot to log into the BBB website and file. It takes 10min to fill out the forms.

GOOD LUCK!

ALSO, DON'T JUST FILL OUT THE BBB COMPLAINT WITHOUT CONTACTING VERIZON FOR HELP FIRST. I'M PRETTY SURE THEY HAD TO BE A CLEAR HISTORY OF TROUBLE, FOR EXAMPLE I WAS ON MY 5TH CERTIFIED REPLACEMENT.
[Verizon Droid Charge] XDAholic:
That makes sense. I think I'll stick to my incredible until the bugs are worked out in my area. As people have posted it doesn't happen to everyone and some have no problem at all. I can say it is particularly bad in my area. I am talking up to 25X a day for a few minutes at a time. Very annoying
[Verizon Droid Charge] blueis300:
I never had a problem with my Thunderbolt. Now all of a sudden my wifes new charge and mine are having a problem. Gotta be something with network or the Charge just sucks.
[Verizon Droid Charge] rami98:
MY DATA DROPS OUT CONSTANTLY!! I hate this phone! it's so cheap and plasticky! I bumped up against a desk very lightly once and there's a huge dent there. And the battery lasts all of 10 hours with no use even if it's on airplane mode. I refuse to get a certified like new replacement because my whole family has had issues with it. My dad had to replace his a couple times and they eventually gave him a different model of phone but me, i had to go through 7 lg voyagers (back in the day when those were popular) to get a working one! sometimes i'd walk out of the store and try to call someone it would not work. And i do not even want a new one of the charge. Honestly im waiting for the nexus prime to come out to ask them for a different model because all of their other phones aren't that good (locked bootloader or no 4g) and i love the screen on this thing. And they better give me a new one or im going to sprint and getting an epic touch
[Verizon Droid Charge] XDAholic:
I hear ya! It's funny that according to Verizon this problem doesn't exsist. The rep wouldn't even admit it. She said VZW decision to allow me to re-up was customer service related. Ha!
[Verizon Droid Charge] kvswim:
I really don't ever see the problem here in Fort Worth. I used to drop when I first got the phone, but they must have updated their network here or something. All you can do is wait it out, or shut up and get a 3G phone.

Sent from my Droid Charge running Infinity Beta
[Verizon Droid Charge] chiahead52:
agreed.......if its not a common issue everywhere then its network related to your area