yashsingh1/xdaforums huggingface dataset:
[Verizon Droid Charge] Package Man:
I've had similar data drop problems though not as severe as the op. If I'm streaming audio at work, during a 9 hour day it might drop 4 or 5 times. Usually, I just exit the application and go back in and it picks back up. If that doesn't work, I turn off data and turn it back on and 9 times out of 10 that will resolve it. This past Monday I was driving from New Orleans back home to Atlanta and lost data at one point and didn't get it back for a good 10 minutes or so despite my best efforts even though it showed that I was in a 3G zone. Unless Verizon comes out with some magic bullet, I'll just grin and bear it since it doesn't seem to a problem they can put their finger on.
[Verizon Droid Charge] zeus_r6:
VZW told me the upgrade to the charge was the last time I could use the early upgrade program...AND charged me $299 for this "flagship" phone...seems I blew my upgrade on a half functional 4g phone only to suffer while Verizon "works out the bugs". Upset? Very.

I know I'm not the only one feeling this way...trapped with a handset that sucks.

Posted via Tapatalk mobile app
[Verizon Droid Charge] IN8skillz:
Did you follow OP instructions and file an online complaint with the bbb? I know some people, myself included have gotten results this way. A few people got early upgrades and other were given a different device.

I know its frustrating and affecting people differently but if you feel that you pay to much money for data. Up to $100 per month in some cases, for it not to be reliable! Then don't be content to "grin and bare it". Take the 10min to file the complaint and just wait for a call from the exec. Office at verizon. Good luck
[Verizon Droid Charge] Bear55:
I just got a fantastic Voicemail from Verizon. I will try and post the audio later if anyone cares to hear it.

In the message, the representative is calling me back regarding my tech support ticket for data dropping. He acknowledges that it is a known device issue and claims that a software fix is being worked on by Samsung and is coming "soon". Sounds like our efforts are forcing Verizon to change their tune and stop denying the issue.
[Verizon Droid Charge] letsgophillyingeneral:
My temporary phone (Bionic) just dropped data again..

Do people think that this is still an issue with the Samsung Droid Charge itself, and not the LTE network, radios or radio software? What is the proof?

I've used the Bionic for almost two weeks and have experienced similar data connection issues. I can't wait to get my Charge fixed, the Bionic is kind of lame.
[Verizon Droid Charge] ForeverSupra:
I have no issue at all, my boss has no issue, my friend has no issue, my other boss has no issue, my coworker has no issue. We live in Jacksonville, Florida. I work for Verizon and my guess would be that you have a defective sim card, its happened to me once and I replaced the sim and never had an issue again. This is just a suggestion, give it a try atleast. No flaming and no bashing on me, I just do sales.
[Verizon Droid Charge] blueis300:
New sim card? What about my wifes phone that she got in a brand new box,never rooted etc.. Is her defective also? Should she get a cpo when she just got a new phone or just replace the new sim card. If that is the fact then we both need new sim cards.
[Verizon Droid Charge] n4m347yp3:
Ive had 5 charges. All 5 have the same proximity sensor error, data loss issues....and glitchy screen wake ups. Bbb has been contacted.
[Verizon Droid Charge] zeus_r6:
Yes I have a complaint filed...I've been with vzw for almost 10 years and should not have to deal with this...neither should you guys

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[Verizon Droid Charge] IN8skillz:
Not the first time I've heard this from someone, but just to put the info out there. I have had 3 different sim cards and 5 different devices. All of which had dropped data issue.

In the sake of fairness, I will say that data loss is my only problem. I havnt had any other issues. I do think it is a network/network software issue and the fact that some people and some people's couzins, aunts, uncles, co-workers, doctors, vetinarians, mehanics, long lost relatives and last but not least, Handy men are not having the issue leads me to believe geography also plays some role.
[Verizon Droid Charge] n4m347yp3:
Even better. Why would verizon say theyd ship me a stratosphere...yet a week later no phone still? Headed to the store. I think ill ask for a bionic to try for two weeks until they fix my issue. Epic 4g from sprint looks so dreamy though...

5 months is more then enough time to figure out an offical response vz. Cant wait to post my report!
[Verizon Droid Charge] zeus_r6:
How fast are you guys hearing back from BBB?
[Verizon Droid Charge] ilovesoad:
I filed a complaint too. We shall see.
[Verizon Droid Charge] zeus_r6:
Found this on the VZW forums...

http://community.vzw.com/t5/DROID-C...Network-not-available-quot/td-p/558278/page/3

---------- Post added at 06:46 PM ---------- Previous post was at 06:00 PM ----------

Just got off the phone with vzw tech only to be offered a TB or an LG revolution OR a phone call when the next software update would come out. They refused to give me the Bionic saying it's an "upgrade only" phone :mad:
[Verizon Droid Charge] Lodingi:
To those who blame LTE, I had my phone on 3G only the last day and a half. I can tell you I lost data several times. Again I am going to says it's hardware related.
[Verizon Droid Charge] newter55:
Hope you aren't looking at the epic 4g touch......they are having similar issues with loss of signal (los) as well. Just a heads up.
[Verizon Droid Charge] tezmar:
I have been seeing this issue a lot as well. I commute home an hour on the bus every day from Boston and usually watch Netflix or listen to music the whole way. I used to be able to go the entire trip without the video/music stopping once. However, recently (maybe within the last month) I have been getting the same issue everyone else is describing here. The data connection disappears for a few minutes and sometimes requires toggling airplane mode for it to come back. I don't understand what could have changed in the last month or so that would cause this. Anyway, I'm sorry I have no real help or updates for anyone but thought I'd share my experience with this problem.
[Verizon Droid Charge] lufc:
Please keep this thread clean and on Topic Thanks
[Verizon Droid Charge] teardropcity:
Just filed my complaint. I am seriously close to leaving Verizon over this.
[Verizon Droid Charge] lowballer:
I just filed my complaint. I've spent over four hours on the phone with VZW CS over the data dropping issue. On Tuesday, I lost the connection 12 times...pretty sad when I start counting the number of drops during the day.

The last time I spoke to a VZW Supervisor, they suggested a replacement CLN device. They had already acknowledged that it was a known software issue. I inquired as to how replacing the hardware was going to solve a software issue. She was stunned that would ask such a question and responded that it was what the computer screen was telling her the solution was. Unbelievable.
[Verizon Droid Charge] spc_hicks09:
I'm going to be "that guy" that says I've never had an issue with my Charge. No radio issues, no signal issues. Nothing. Works like a charm everytime for me. I'm usually an angry person though, so I really wish I could get in on this subject more.
[Verizon Droid Charge] DirgeExtinction:
Just got off the phone with Verizon CS. Since I don't have a landline or another phone to call from, I wasn't able to be transferred to Technical Support. All the CS person told me to do was clear the cache and cookies in the browser. -___-
[Verizon Droid Charge] zeus_r6:
Its no different than going to autozone asking the guy at the counter how to fix a car lol.

At this point, the data issue is an insult to those that dropped $299 on a "flagship" phone and have been wasting time and effort on this problem since the phone launched.

Posted via Tapatalk mobile app
[Verizon Droid Charge] ilovesoad:
I was just contacted by verizon, and they said in the next two months they will be adding more cell site locations and improving the infrastructure in my area. That's it.
[Verizon Droid Charge] jmorton10:
LOL, this post cracked me up.

I'll be the 2nd guy, I've never had a problem either.....

~John
[Verizon Droid Charge] lowballer:
I really hope this is not the stock response now. I've experienced the same data dropping issue in Milwaukee, WI, Olympia, WA, San Francisco, CA, Baltimore, MD and the Hartford/New Haven, CT (my home/work area). I did a lot of traveling this summer and it was the same thing in every market I was in. It did not matter if I was in a 4G or a 3G-only area.
[Verizon Droid Charge] ForeverSupra:
Like I said, it was just an idea. Just everyone here in Jacksonville Florida has no issues with data drops. Maybe its the towers and signal in your area. I cap about 30GB a month and never have an issue. Even when I go to Kingsland Georgia where there is no 4g, I still never drop 3g. Sorry to all of you with issues, do what you got to do.
[Verizon Droid Charge] blueis300:
Couldnt read all that, maybe break it up a little so it doesnt appear one long sentence.
[Verizon Droid Charge] teardropcity:
Sorry, I cut and pasted it from a text document, so that's how it came out. I don't have time to reformat it here. The short version is I have had problems, since I got this phone, and Verizon is giving me different conflicting info every time I call, and they have no actual resolution in site.
[Verizon Droid Charge] blueis300:
Well that is a well known fact as techs etc.. dont know crap. Just like how you can get an upgrade from one rep but not another. They walk you through all kinds of bull**** to get your phone to work and they say lets try it again.
[Verizon Droid Charge] n4m347yp3:
Overnighting me a bionic. Only took months of failed tech support calls but at least I get to startover on the bionic. Might just sell it and go to sprint. Stupid verizon.
[Verizon Droid Charge] storm81456:
3G on this phone is still controlled by the sim card, unlike non-4g phones. It's the network.
[Verizon Droid Charge] 1.4hitachi:
what did you tell them exactly? I think I want to try to get a replacement too.
[Verizon Droid Charge] zeus_r6:
The tech I spoke to last night absolutely refused to even consider bionic...what did it take in your case to make them do it?

Posted via Tapatalk mobile app
[Verizon Droid Charge] n4m347yp3:
I paid 649 outright.... And I showed the stratosphere was unequal hardware MSRP wise to a charge when I purchased. Since no other phone verizon offers today can be 649... He agreed and said based on 5 months of tickets he was sending me a referb bionic...minus the charger. That was fair imo.
[Verizon Droid Charge] Lodingi:
I couldn't find any info to support your comment. Care to provide a link?
[Verizon Droid Charge] blueis300:
I read it on a comment on RootzWiki. But no decision was made by others.
[Verizon Droid Charge] kvswim:
I wonder if I could ***** enough to get a Nexus. Truthfully, I don't have many issues with this phone.

Sent from my Droid Charge running Infinity Beta
[Verizon Droid Charge] 1.4hitachi:
My phone gets really hot, drops data, sucks down a battery in less than 4hours, crashes, and I have issues with touch tones.
[Verizon Droid Charge] kvswim:
Sounds like a defective phone to me.

Sent from my Droid Charge running Infinity Beta
[Verizon Droid Charge] storm81456:
IIRC, it was explained in a thread here a while back. It may have been in the 4G data is out thread, but it could have been in an older one. Sorry I can't be more specific.
[Verizon Droid Charge] DirgeExtinction:
I have the first two issues and my battery goes down fast even in airplane mode.
[Verizon Droid Charge] Lodingi:
No worries. Was just curious.
[Verizon Droid Charge] Bear55:
I will give Verizon one more week to get me an official software update and then I will file a complaint with the BBB. It has been a "known issue" as far as I am concerned since June.
[Verizon Droid Charge] XDAholic:
Its up to you on whether or not to file a BBB complaint but I can tell you the update will not be ready in the next week. It also takes a couple days for the BBB to contact Verizon wireless, then they give VZW a few Weeks to answer you're complaint. You'd be better off doing it now..... good luck!
[Verizon Droid Charge] zeus_r6:
We've all waited long enough.

Posted via Tapatalk mobile app
[Verizon Droid Charge] letsgophillyingeneral:
The Bionic isn't any better. It dropped data on me today for an extended amount of time, in CMDA only mode, and I was ready to freak out. I rebooted the phone twice and the data connection was still MIA. I finally decided to reboot it a third time and the data came back. And this isn't a rare occasion. I've been using a Bionic for a couple of weeks and its data connection has been just as funky as the Charge. Like I said before, I don't think it's the Charge's hardware.
[Verizon Droid Charge] jmorton10:
I agree.

I had a bionic for a week or so and it is no better for data than my current Charge.

~John
[Verizon Droid Charge] DirgeExtinction:
I really hope this is an issue with the first generation LTE devices and that it won't affect future devices like the Galaxy Nexus and Droid RAZR.
[Verizon Droid Charge] mkarps:
I filed today. I have had way to many issues coming from the fascinates missed calls to the charge's data dropping. Verizon is constantly shoving it everyones face about how great the network is.
[Verizon Droid Charge] teardropcity:
I am curious if the razr has a different lte configuration than the Bionic? If the Razr and Nexus have these same issues Verizon is in big trouble. As they keep launching more and more 4g markets, they're going to need phones that actually work for more and more users
[Verizon Droid Charge] jmorton10:
I have had no problem whatever with my Charge & data, but I don't blame you guys one bit for being p!ssed if you do.

I can tell you one thing with absolute certainty however, if there is anything that is a bigger waste of time than filing a BBB complaint I'm not sure what it would be (& I speak from a ton of personal experience here, I have owned my own business for years).

Go ahead & file your complaints, but VZ could care less & the BBB has neither the power or the desire to do anything about them.

~John
[Verizon Droid Charge] teardropcity:
I disagree that it is a time waster, but even if it is, it takes 10 minutes to fill out the online form on the BBB website to do so. Everyone reading this who is having issues, please take the time to file. It documents that there is a widespread problem, that Verizon cannot deny, and needs to be resolved.
[Verizon Droid Charge] davzava:
I called Verizon and got a bionic. But I had the history with them 5 fassy 4 charges . All with bad data connection and gps lock. After dealing with t2personel they gave me options of 4g devices; thunderbolt, rev, bionic. Got the bionic. In love with it now even tho its still has a locked loader. Just keep hassling tech support took me a total of 3 weeks to finally get into a different phone.
[Verizon Droid Charge] zeus_r6:
What exactly did you say to get bionic? They wont even entertain the idea when I call.

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[Verizon Droid Charge] Lodingi:
I went to Verizon last week to start *****ing about my data loss issues. My thought was I'm walking out with another phone. Before speaking to tech, I looked at all the phones verizon offers. I didn't see a single phone I thought I would like more (Bionic included). I decided not to move forward with my complaint (at this time). The data drops are really, REALLY annoying though.

To those who got a different device, are you still experiencing this issue?
[Verizon Droid Charge] teardropcity:
I've seen users complaining of data drops with the Bionic. Plus the screen is is NO WAY comparable to the Charge. The RAZR is shown on Verizon's site as shipping on the 10th, and has a Super Amoled screen similar to the Charge. That is the only suitable available replacement.
[Verizon Droid Charge] Bear55:
Yes, my wife and I still have data drop issues every day.
[Verizon Droid Charge] Bear55:
I just got off the phone with Verizon and they offered me a Thunderbolt or a Revolution as a replacement for my phone. I told them that I was not interested and they transferred me to Samsung to ask them about the software update.

When I talked to the guy at Samsung he mentioned that Gummycharged might fix my issue haha. He also got me an email for the Samsung dev team and suggested that I email them to ask about a release date.

support.dev@samsung.com

I am going to email them now. Maybe if enough of us email them they will work a little harder on a fix for us.
[Verizon Droid Charge] spc_hicks09:
Nice! Emailing them right now.
[Verizon Droid Charge] Bear55:
This could very well not get us anywhere but at least we have another point of contact.
[Verizon Droid Charge] spc_hicks09:
Think of it as like a petition lol. Even if you don't have any issues, just email them bit**ing about data dropping anyway haha.
[Verizon Droid Charge] Lodingi:
Well if the issue is in fact network related, the point is moot. Samsung can't fix Verizon's network.
[Verizon Droid Charge] spc_hicks09:
True but a lot of people are thinking it's a hardware problem so maybe it will help push out an OTA faster.
[Verizon Droid Charge] blueis300:
My wife had the option of a charge or bionic. She choose the charge because on paper it had better battery than her DX2. We got the GPS issue resolved for the most part. Still have the data dropping issue. This morning while trying to download it happened again and took a little bit to get back up.
[Verizon Droid Charge] Bear55:
Verizon is still claiming that this is a Samsung issue. I had a rep tell me point blank that the Revolution and the Thunderbolt do not drop data.
[Verizon Droid Charge] Ualdayan:
I'm pretty sure it's certain towers. In my home area LTE is pretty steady and doesn't drop out. The other day I went somewhere new for the first time, and I noticed enormous data problems. It would show 4G, then have no data for awhile, then drop to 3G, eventually it'd try to pick up 4G again causing no data for awhile until it dropped to 3G again. Once I was back in my normal area though the phone picked up 4G and acted like it normally does.
[Verizon Droid Charge] ilovesoad:
I had a tbolt. It would drop to 1x all the time.
[Verizon Droid Charge] chrstdvd:
What does "dropping data" mean?

I just read this entire thread. What I do not understand is "dropping data". Are you saying that your 4g/3g is replace with "no service"? Or do you mean your phones just switch between the services often?

I just swapped the 4s that replaced my Droid 2 last Friday for a Charge. I like the charge. I live out in the boonies about 2.3 miles from the freeway tower and any phone I have ever had switches between 3g and 1x all day and night long.

There is 4g service about 30 miles away from where I live and when I go to down my phone stays on 4g period. I sat in a parking lot yesterday and browsed the web which did not seem any faster than at home on 3g, but I was able to see Utube videos without having them stop and spin that circle thing waiting for more data to download.
[Verizon Droid Charge] Lodingi:
@crstdvd

For me my data stops working altogether.
[Verizon Droid Charge] spc_hicks09:
Lol wtf is a Blackberry Charge haha.
[Verizon Droid Charge] Bear55:
I have both the problem of data dropping from 4G to 3G (to 1x sometimes) and sometimes my phone will drop all data connectivity; this happens multiple times a day on both of the Droid Charge phones in our household. I never seem to lose call and text message service when my data drops.
[Verizon Droid Charge] Bear55:
Was this after the last update? Verizon just released a new tbolt Gingerbread update that supposedly improves data connectivity.
[Verizon Droid Charge] Lodingi:
It is a device that I purchased from Samsung, but it behaves like a Blackberry. I'm required to do a couple battery pulls per day.
[Verizon Droid Charge] letsgophillyingeneral:
Quoting for reinforcement.
[Verizon Droid Charge] teardropcity:
Verizon closed my trouble ticket, without ever calling me back to tell me and are now saying the problem is the coverage in my area, saying that I am on "the edge of 4G coverage, and have slow 3G speeds in my area" they have no explanation as to why they officially list my area on their coverage maps as a 4G coverage era, and issued press releases about in July saying 4G went live, yet suddenly months and months, later 4G, is no longer fully rolled out in my area, and so that somehow means my data drops completely multiple times a day nin multiple areas.Must be a LOT of poor coverage all over the country for everyone on this thread huh?:rolleyes:

They're also now claiming there is no issue with the phone and have no explanation why I was told that by several different techs, as well as there official support on Twitter. I am waiting a call back I was supposed to have today from a particular "customer retention expert", who is supposed to be coming back to me with a solution to keep me as a Verizon customer. It's already 3pm, and I have yet to hear back from them, despite assurance I would.

I think we should keep a tally of the different stories we are told by Verizon reps. I have already spoken to 9 different tier 2 techs, and have been told multiple conflicting stories, but the gist of it, is now they are now changing their tune, from it being a specific problem with the Droid Charge, to saying it is my specific area coverage.

What is everyone else getting told now?
[Verizon Droid Charge] zeus_r6:
Just got a call from vzw saying they would make my handset upgrade date today which gives me 2 year pricing on another device.... This really isn't the same as giving me a Bionic so I don't know whether this is a good thing or bad thing.
[Verizon Droid Charge] teardropcity:
So they want you to pay another 300 dollars for a new phone? What about the 300 dollar phone you already paid them for? Also, did they acknowledge that there was an issue specifically with the Droid Charge? Because Verizon keeps giving me conflicting information on that.
[Verizon Droid Charge] zeus_r6:
No...they are saying I can purchase another phone at 2 year pricing...

Used Droid Charges aren't fetching all that much on eBay either :(
[Verizon Droid Charge] teardropcity:
If they are acknowledging the issue is with the phone, then why should YOU pay for another phone, they should replace it with something comparable, not a downgrade like Thunderbolt, or the Bionic, with it's crappy screen.
[Verizon Droid Charge] Bear55:
I filed my BBB complaint today after spending yet another hour on the phone with Verizon. They tried to offer me a Thunderbolt or a Revolution.
[Samsung Epic 4G Touch] SayWhat10:
now before you try to flame me, ive gone here:

http://xdaforums.com/showthread.php?t=1265399

from that i was able to root my phone, and also flashed a custom recovery

couple things, the tutorial doesnt say HOW to access the recovery once flashed, nor does it say HOW to flash a custom rom

can somebody point me to the tutorial for that?

im a lil confused as to flash with recovery or with the odin v1.85 thingy
[Samsung Epic 4G Touch] poppygt:
Hold the volume up button and power button to enter recovery....haven't flashed a rom yet either. I guess through Odin if it's a .tar file and through recovery if its a zip. Haven't checked yet.
[Samsung Epic 4G Touch] Khilbron:
Recovery unless different on this device has always been volume down + power.
[Samsung Epic 4G Touch] Duce HD2:
That's incorrect..

For Samsung Galaxy s2 epic 4G

vol down + power = download mode

Vol up + power = CWRecovery

Btw OP, your phone has to be turned off then do the button deal.
[Samsung Epic 4G Touch] SayWhat10:
thanks

never knew that
[Samsung Epic 4G Touch] revengesrage:
http://xdaforums.com/showthread.php?t=1309078

check out my links in that thread some good info...