[Captivate Android Development] 24fan4life:
Through Samsung's Chat Online, I was able to squeeze out of the representative that Samsung is still going to bring us Gingerbread, but of course they're still being secretive about the release date. Chat transcript below:

Date:	Friday, December 2, 2011 3:27 PM

From:	admin <livechat@sea.samsung.com>

To:

Subject:	Transcript of your chat [N/A]

Please note that this email address is used only for sending chat transcripts.The emails sent to this email address are not monitored and will not be replied.Please visit http://www.samsung.com/us/support/contact if you need any further assistance.

General Info

Chat start time	Dec 2, 2011 3:12:20 PM EST

Chat end time	Dec 2, 2011 3:23:10 PM EST

Duration (actual chatting time)	00:10:49

Operator	Vanessa

Chat Transcript

info: Please wait for a Samsung Agent to respond.

info: You are now chatting with 'Vanessa '. There will be a brief survey at the end of our chat to share feedback on my performance today.

info: Your Issue ID for this chat is [N/A]

Vanessa : Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: When will the Captivate be updated to Gingerbread? I asked an AT&T representative today, and they told me the SGH-I897 was not going to get an update. The Fascinate, which is the same phone from Verizon, has already been getting updated to 2.3.5.

Vanessa : I understand that you want to get information on updates for your Samsung SGH-I897. Am I correct?

Visitor: Yes, when will the SGH-I897 be updated to Gingerbread 2.3.5?

Vanessa : Thank you for the confirmation.

Vanessa : I am sorry, there are no updates available for Captivate right now.

Vanessa : We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by your service provider. Please feel free to check with us periodically for updates.

Visitor: Yes I understand there is no update available right now. I just checked on Kies. I am asking if the Samsung Captivate (SGH-I897) will be getting updated to Gingerbread 2.3.5?

Vanessa : I apologize for the inconvience caused to you.

Visitor: Will there be an update?

Vanessa : Yes, gingerbread is planned for the captivate; however, dates have not been determined. Please check back for updates.

Visitor: I don't know why you people have to dance around the matter when Captivates from other countries are already getting the update. I just want to know if the Captivate for AT&T is getting an update or not?

Visitor: Ok, thank you very much.

Vanessa : You're welcome. Is there anything else I can assist you with?

Visitor: Nope that is all. Thank you. Just wish AT&T would stop lying to their customers about updates, becuase all they're worried about is pushing the new phones. Thank you again.

Vanessa : It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!

info: Chat session has been terminated by the Samsung Agent.