[HTC Amaze 4G] the_duck:
Doesn't look like you're going to get an honest answer out of their Support on whether they know about this or not...here's the two responses I got to this issue when I tried reporting to through their website (I reversed it so you could follow it better).

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On Wed, Oct 19, 2011 at 5:07 PM, HTC <na-no-reply@htc.com> wrote:

Dear XXXX,

I apologize for the inconvenience you're experiencing with the display screen bleeding light on the HTC Amaze. I will be more than happy to assist you with this issue. Due to the physical hardware issue with the device, I would recommend contacting your provider for warranty the store provides. In most cases your device can be repaired or replaced through the provider. If they are unable to assist you, you can contact our HTC Repair/Warranty Department at 1-888-617-1113 (8 AM - 8 PM EST M-F).

We do apologise for any inconvenience this may cause XXXX, and we hope the suggestions we have provided can resolve this important issue for you. We deeply regret if this issue has caused you any dissatisfaction with your phone or with HTC, and we hope that it will not detract from your overall use and enjoyment of the Amaze.

Keep in mind that we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number XXXXXXXXXXXXXXXXXXXX.

Sincerely,

XXXX

HTC

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Hi XXXX,

Thank you so much for the quick reply. Don't get me wrong, I absolutely love my HTC Amaze. Coming from a G1, which is still alive and kicking thanks to some ROM replacements through the years, I've grown to respect HTC greatly for your hardware. I chose to upgrade to the Amaze after waiting patiently for years because it finally met the hardware specs I was looking for in a new phone that was made by HTC (dual core, qHD screen, HD camera/camcorder, etc.).

I really don't want to go with a Samsung Galaxy S2 (or even the Galaxy Nexus). I'm an immensely loyal HTC follower (even got my fiance to guy a G2), and given T-Mobile's current choices, the Amaze is the phone to have right now. Price isn't an issue with me; I'll gladly spend more on a quality handset than to sacrifice performance & reliability on a few bucks. I was just disappointed at the light bleed and now that I notice it, every time I turn my phone on in a dim environment, I can't help but notice it and get upset.

From what my research is telling me, this is a common problem among Amaze handsets. I even went into a T-Mobile store and noticed their display unit suffered from the same problem. I've finally got my phone customized to where I want it (I'm also a big Android person), so if I do move to a replacement unit, I don't want to have to deal with reinstalling and recustomizing my experience to my very specific liking.

Since you're actually an HTC employee, could you find out if this light bleed issue is something your engineers/designers don't see as an issue? After seeing so many others with the same, I'm confident that this is the case, but I really don't want to believe so because it really does ruin the experience. Please let me know what you think I should do and I'll gladly follow your advice.

Regards,

XXXX

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Dear XXXX,

Thank you for taking the time to fully explain the situation and give your feedback, XXXX.

We do apologize that you are experiencing light leakage with your HTC Amaze. If you are dissatisfied with the device, in most cases your device can be repaired or replaced through the provider. If they are unable to assist you, you can contact our HTC Repair/Warranty Department at 1-888-617-1113 (8 AM - 8 PM EST M-F).

We do apologise for any inconvenience this may cause XXXX, and we deeply regret if this issue has caused you any dissatisfaction with your phone or with HTC, and we hope that it will not detract from your overall use and enjoyment of the Amaze.

Keep in mind that we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number XXXXXXXXXXXXXXXXXXXX.

Sincerely,

XXXX

HTC

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