yashsingh1/xdaforums huggingface dataset:
[Xoom General] cwizardtx:
If they crack your screen, or ship your unit to China instead of your house I would call that dropping the ball.

Almost every account of some guy freaking out about his Xoom is purely brought on by himself. The most common form of this by example:

1 - complete website form

2 - freak out when box doesnt show up in 2 hours

3 - call motorola 5 times, confusing the issue and creating 4 more RMA #'s

4 - ***** about the fact that you got 4 boxes

5 - send Xoom back in 1 of 4 boxes

6 - freak out because motorola hasnt sent a friend to your house to chat

7 - freak out because your xoom didnt get there same day

8 - freak out because nobody emailed you again yet

9 - next day; freak out because by 6am the following day YOUR xoom isnt checked in yet

10 - more freaking out...

11 - 48 hours after motorola has your xoom, freak out some more for good measure

12 - call motorola, you guessed it... freak out.

12a - realize after calling motorola that you typed in the wrong MEIN Or something by accident... hey accidents DO happen but there's no way in hell that you did this to yourself... right?

13 - somewhere within the promised turn around time you get your Xoom back

14 - quietly go back to whatever you were doing before step 1; avoid embarassment for acting like a twit in public forums.

If this describes YOU.... call motorola NOW and spaz out on someone. It's saturday, and dammit... they should be working around the clock to get your tablet back to you.

PS: smile it's saturday... you'll get your xoom back soon i promise little buddy.
[Xoom General] hammer4203:
Dude maybe they are fixing the software screw up! Just found out the density has changed making alot of my paid apps incompatible now. Google wants to keep play email tag. The app developers didn't change that. Now I'm really pssd! I guess they needed a test bed for this upgrade. Google is insisting I'm not running official software. Looks like Google is the reason for all of moto's issues with the xoom. I gave the engineer a nice reply to his blaming the developers of apps. Get it fix now or I will be seeking legal action for his incompitance to supply me with a way to change the density, redownload the app, or refund me. They keep changing the software to the point that no one can keep up. He admitted they did not notify the app developers or Motorola of the change to the Motorola xoom. Seems like they are trying to create more of an issue to me.
[Xoom General] cwizardtx:
Heh.. is that why I can't dowload autodesk sketchbook pro?
[Xoom General] hammer4203:
Yep! Google Chris is getting upset cuz I won't stop emailing him! Boohoo! There maybe a root solution to this though. I just need to know if the files can be fastboot flashed straight from stock. Still waiting on a reply for that.
[Xoom General] Isun:
There is actually an app to adjust the pixel density yourself. All you have to do is root.
[Xoom General] hammer4203:
AceXmachine has tge files that may work. I'm just waiting to find out if I can go straight from stock in fastboot to them. If so then that's whats fixin to happen.
[Xoom General] hammer4203:
Here ya go!

http://xdaforums.com/showthread.php?t=1269957
[Xoom General] Isun:
I think people are confusing the methods of rooting/unlocking. If you had the device upgraded it is safe to unlock it and you can use a kernel to overclock but don't try to install a different ROM over 3.2.2 or you will run into issues. There is no need to flash the 3.2.2 ROM that you find on here if you just had your 4G upgrade because you already have that version of HC. You simply have to unlock the device and use the universal root which others are having success with.
[Xoom General] tincbtrar:
I think the thread should be renamed to:

"Wahhhhhhh - where's my baby bottle!"

Just kidding :)
[Xoom General] ScottC:
Wow - award for most BS in a post for today. If you read the Motorola forums, you'll see that there is an issue with the process -- apparently most upgraded devices are now being held in waiting, but nobody can admit what the problem is. Tablets were "shipped", then not shipped, upgrades were completed, but never shipped back at all. Their phone staff know nothing about anything - and simply claim everything is shipping.

I'm sure you thought your post was quite funny, but when Motorola sends an email saying your tablet upgrade is completed, followed by days of nothing, a little frustration is justified.
[Xoom General] Psychokitty:
The Motorola forum is nothing more than a group of disgruntled consumers *****ing at a group of Motorola-Android Knowitall Wannabe Fanboys who can't give them any information whatsoever.

Since I got my Xoom in March, I have NEVER read that forum as being the source of any new information.

i'm not saying yer an idiot and no one cares about your Xoom, because that just wouldn't be nice.:p
[Xoom General] hammer4203:
Hey anyone know what this HLK75D is? It looks like those of us that got our tablets back are running HLK75C. Maybe that's why Google is saying I'm running the wrong software! The idiots at the upgrade center flashed the wrong damn files!!! No wonder they didn't ship your xoom back yet! IDIOTS....that's all I can say for this screw up!
[Xoom General] ZanshinG1:
My guess for what happened: they had more people send in their Xooms than expected, so the logistics chain got backed up somewhere.

As for me, mine was received 2 days after I dropped it with FedEx, which had me twitchy, and in an indeterminate state for 2 days after that, with no joy on Friday.

So yeah, I have a seething discomfort about the state of a gadget close to my heart, but I'm not foolish enough to think that directing it at someone or something will make it go away. Might even make it worse.

Sometimes you have to let go and await an outcome which you can't control.

I do anticipate, eventually, getting a factory-freshened 4G Xoom. That will make me very happy indeed.

Then there's the is it wiped or not concern... I encrypted.
[Xoom General] DV8:
Yeah I am one of them waiting on their xoom, was sent an email on thursday of last week telling me that it had been completed and shipped so I can understand the frustration. The point is not receiving information on why it wasn't picked up until 2 days after I was to receive it. Yeah if it is an issue with the upgrade and they are fixing it then YEA but at least have the common courtesy to let us know instead of blaming fedex about not picking it up.
[Xoom General] cadiken:
I started this thread when I first got that ball in my gut that something was wrong. I still have not received my Xoom. There are people that have sent theirs in well after mine and received theirs. Mine still shows status as shipped since Oct 6th with no updates to their site.

Have you guys seen the pictures and heard the story of Motor outsourcing the upgrade to a company that hired people/temps off the street to do these upgrades?
[Xoom General] 3devious:
Don't let the haters bother you. Most of them are banned from moto's forums for making the same comments you've made. One of em even got ran off from here for a bit for yelling at devs because he or she was being the little self entitled biatch that you're accused of being. Keep your head up. They matter less than the XOOM.
[Xoom General] 3devious:
PS I have more faith in those people off the street than everyone at Motorola combined.
[Xoom General] LexLuger82:
Lmfao
[Xoom General] Elysian893:
Mine showed status of being shipped Oct. 5th but didn't show a FedEx tracking number until yesterday. If yours doesn't show a tracking number, it hasn't been shipped, end of story. I got mine today after sending it in last Tuesday.

Also, if they really dropped the ball, mine wouldn't have come back with brand new glass. No more scratched screen!
[Xoom General] Just-in-time:
The temps are trained. Its not just random people that have no clue what they are doing. Still CTDI isn't the best at doing work.
[Xoom General] filebug:
hmmm

how long are these upgrades taking? i shipped mine out on the 3rd still no news
[Xoom General] tbtaf:
I sent mine last Friday, got it back today. I do have service through Verizon, I wonder if that makes a difference? Also, I have six lines and a corporate discount....
[Xoom General] buzzdroidx:
patience young padawan

Sent mine in last Thursday, they got it Friday sent it back today and it wasn't until yesterday that the status had changed since they had gotten it. Anyways, I didn't cry and kick and scream foul play or moto this or anything and guess what... it's right here , right on schedule (6 business days), and fast as hell. Oh and my interwebs are fast too 10-12 down 3-5 up which is average cable speed, so I'm happy, AND... I didn't traumatize myself :rolleyes:
[Xoom General] p-slim:
Motorola gave me the wrong rma label so mine actually went to the wrong place, it went to a vzw kiosk manager who had nothing to do with the lte update. The kiosk manager opened it got my info and called me. It took a week for me to figure out motorola didn't even have my **** yet. I ended up getting corporate on the phone and the lady fixed everything she will be calling me Monday to check up, when she calls me on Monday what should I ask her for compensation for putting my data possibly in the wrong hands and me having to wait so long for my xoom?
[Xoom General] Psychokitty:
Nothing. The security of your data is your own responsibility.
[Xoom General] p-slim:
Yeah right, if I would've locked my xoom down I nor motorola would've ever found my xoom. They put the completely wrong label in the box so there tracking # showed I never dropped my package off at fedex. It was my word vs theirs till this guy finally called me. I'm lucky as hell and moto will make this up to me per corporate, I'm just wondering how
[Xoom General] stevefxp:
Part of the shipment process was to wipe your data or encrypt it, so if you left it in the open its your fault. No compensation!
[Xoom General] p-slim:
Dude CORPORATE already got involved, not a supervisor or manager, CORPORATE, they've already confirmed the COMPLETE **** UP and will call me Monday when they receive my xoom that they shipped to the wrong person, she says she will compensate me for my time once she receives my xoom, I just have no clue what kind of compensation and what I should ask for. I run multiple businesses also and compensation is a must for this profound **** up. All the people who have been *****ing about motorola messed up this motorola messed up that, none of them got to speak to Corporate, but me I have this corporate women's direct phone #, no prompts, I'm getting compensated for my time and energy #bet
[Xoom General] cwizardtx:
Yea like.. 2 days of extra waiting. #theskyisfalling

---------- Post added at 07:00 PM ---------- Previous post was at 06:56 PM ----------

By the way... there was a period of like 48 hours when there actually wasn't much going on by way of communication and for that I could give Motorola a negative score but the sheer outpour of crying and moaning from the Moto forums was not justified. People created their own problems in most cases I could tell, the most common one being they created duplicate RMA requests because of their impatience. Duplicate RMA #'s which further confused the system and process from start to finish. I'm sure that doesn't account for every situation as some guys are were just downright impatient and unreasonable but look at the thread now.... the following MONDAY people started getting Xoom's again and suddenly all the *****ing stopped.

L-O-L.
[Xoom General] nlambson:
Xoom Bricked after 4G Upgrade

You want to talk about dropping the ball. I shipped mine on a Tuesday and got it the next Wednesday. I was so looking forward to checking out the new 4G but when I turned it on, it stuck at the logo screen with red letters saying Failed to Boot LNX 0x0004 and the below that a line that said Starting RSD Mode 3 in white letters and that is all it would do. Nice QC job Motorola. How do you send out a bricked Xoom. I went ahead and got the Xoom back up an running on the latest build HLK75D but it does not recognize the 4G card that was installed. I took it down to Verizon to have my friend look at it and try a different Sim card and he confirmed that it looks like the 4G card they installed is bad. So not only did they ship me a bricked Xoom but also with a bad 4G card. Now I have to send it back in again. You fail Motorola!!! :mad:
[Xoom General] 3devious:
Yup, I talked to her too but it was in response to my BBB complaint that I filed in September. I might not ever buy/recommend another Motorola product again but at least I finally got what I paid for and can forget about them completely.
[Xoom General] kurttrail:
LOL! My upgrade went flawlessly.

You know your karma as a Motorola apologist brought this on, right?

Sent from my 4g Xoom
[Xoom General] p-slim:
Dude I'm not angry at all, my xoom had scratches on the back and now my **** looks brand new as well as I got the sound deck with speakers and case. **** happens man, I can manage with my phone it isn't life or death, lol
[Xoom General] kurttrail:
Did I say you were angry? I basically said you deserved the hassle, and that I found your problems amusing.

Still having reading comprehension problems, I see.
[Xoom General] p-slim:
And they compensated me for my Hassel :)
[Xoom General] kurttrail:
Who is "Hassel?"

Seriously, you were a moron, who got lucky the person who received your Xoom was an honest person. But a whole lot of people got there hands on your personal data after that.

Is "Hassel" the name of the guy who is using an image of your Xoom to make his web purchases?
[Xoom General] p-slim:
haha yeah right, a whole lot of people got my data, cmon man if you believe that youre more of a moron then i thought. and if you think theyre making purchases without my knowledge then youre even MORE STUPID THEN I THOUGHT. this guy said the random person made an image of my xoom and is using it to make web purchases, do you hear yourself, lmfao. funny because the guy who received my xoom is a verizon employee, lets see if he jeoperdizes his job when corporate now has his info. which vzw employee do you know who can copy xoom images, they can't even give correct specs for their own phones
[Xoom General] kurttrail:
Motorola/VZW were very specific about wiping your tablet, or at the very least encrypting your tablet, before sending it in for the 4g upgrade. Why do you think they did that?

One reason was so that the temporary workers they hired to do the upgrade couldn't make an image of a customer's Xoom with the customer's data on it, and then sell or use that data, like web site logins and credit card numbers saved by the browser.

Who knows what a temp worker is gonna do with your data? I know for a fact that no temp worker got their grubby paws on my Xoom data, because I flashed Motorola's developer images, multiple times, before sending in my Xoom.

So who is stupid again?

Also I took a photo of the shipping label Motorola sent out, so I could keep track of my Xoom, because I didn't trust Motorola to keep track of the labels they sent out to thousands upon thousands of Xoom owners.

So who is stupid again?
[Xoom General] rockhumper:
Another boy who cried brick...That isn't a ****ing brick...and sure sounds like you are running custom recovery ands probably other warranty voiding stuff...good luck with that ****
[Xoom General] p-slim:
i honestly believe you did all that work for nothing. we're both happy now, and i wish this guy would try to make some purchases after he jacked an image recovery of my xoom. i would actually be impressed but im certain that isn't happening.
[Xoom General] kurttrail:
More like you have blind faith that no one is using your Xoom data, after sending it to the wrong place. How many people had access to your Xoom while it was at the "vzw kiosk" your Xoom was mistakenly sent to? How many soon-to-be-unemployed temp workers had access to your Xoom?

If you are certain, then you are just demonstrating who is really stupid here.
[Xoom General] nlambson:
douchebag

Here is another perfect example of where you would like to be able to reach through the internet and beat the he'll out of all the complete jackasses who spill their drivel on the web. I have been in the IT industry fo 18 years and am no boy. Your the one who is probably the pimple faced 16 year old who doesn't know his head from his ass, oh wait their actually the same thing in your case.

And just for your information I sent my Xoom back completely wiped with a clean install of the original HRI39 OS on it.
[Xoom General] Elysian893:
My email actually got hacked the day before I got it back. 550 spam emails were sent in 30 minutes. Had to reset my email password and enable 2 step verification code
[Sony Ericsson XPERIA X10 Mini] phoneyericsson:
http://www.xperiablog.net/2011/10/06/sony-close-to-buying-out-ericsson-from-jv/

Sony Ericsson turned 10 years old, and now Sony is rumoured to be about to buy out Ericsson (25,000 patents, major employer)...so...will they keep the name and logo? Sony Ericsson? Or will Ericsson fully disappear and Sony returns to the mobile marketplace? Wow...Ericsson to be bought out by Sony.....
[Sony Ericsson XPERIA X10 Mini] Praseodyme:
Never heard about something like that...

It would be strange ... Just see "Sony" on my phone...

Do you have any websites that speak of that ?
[Sony Ericsson XPERIA X10 Mini] phoneyericsson:
Check the link! It's a good link! A credible source!

And yes, Sony launched their own phones many years ago, but didn't get much market share.
[Sony Ericsson XPERIA X10 Mini] Praseodyme:
Seems to be serious the picture let me think we won't have the green logo any more ?

Aw, sad... Anyway i'm waiting the Defy+ in France :)
[Sony Ericsson XPERIA X10 Mini] bomek44:
This rumour has been in the evening press here in sweden a couple of days ago, seems like the economic journalists that i have read means that it is most logical that sony buys ericsson out, and both will probably be winners if this happens.

I am not so sure, thinking that ericsson has been making phones (stationary and mobiles) for almost an eternity and much of ericssons identity will be lost if this happens, but i am not an expert, more likely a noob :p
[Sony Ericsson XPERIA X10 Mini] phoneyericsson:
As a Swede, you opinion is very important...I believe Ericsson has been around a long time and is a very well respected company. :)
[Sony Ericsson XPERIA X10 Mini] bomek44:
The first phone i remember from my childhood was a ericsson (stationary of course), but this is around 40 years ago :p

My father was working at the swedish national tele company (televerket was its name at that time, now its namned telia) and the ericsson logo was almost everywere at our home, and on cable drums, cables, phones etc.

So ericsson means a lot for many swedes i think, the only company that is more swedish than ericsson is volvo i guess, and volvo is really close to many hearts in this country :)

personally i rather drive saab :p, but the best mobile i have own was ericsson r310s
[Sony Ericsson XPERIA X10 Mini] Tommylee567:
If they merge and Sony comes into the scene, maybe they are expecting some rise in the market. These guys are not up to the top notch like samsung or moto (or even apple!).

SE had a good chance to show the world who they are but they did not. im sorry to put the fans down here in the forum but i feel they should change.

I wonder if they will still stay the same after they change.....? My goodness! it's time i change to another phone, cause we are history!

(just my thoughts above, not to put anyone down)
[Sony Ericsson XPERIA X10 Mini] phoneyericsson:
Yes, I'm concerned because Sony's previous venture into the mobile market was unsuccessful. They had some OK phones but never got much market share. So they want to try again? What's new? If they try the same things again...it would be a waste.

I don't think all the innovation in SE today is coming from Sony. Some things yes, they are obvious e.g. Bravia, Walkman etc. but Ericsson has been doing this for decades, and they have frequently put out unique phones and earned good money and market. But I guess something's not working well in the joint venture today. SE might be selling well in Europe (3rd biggest Android seller in the 6 biggest markets) but global market share I read a few days ago is at about 1.5%. So indeed...something's not working well. And I still can't figure out what SE did when the iPhone came in 2007 and changed the marketplace. SE's share just died, like Nokia is today.

I am hopeful too though. Maybe they will do it well. Who knows. But, Sony products are quite expensive...
[Sony Ericsson XPERIA X10 Mini] Tommylee567:
Then thats the time we will do the new transition of changing to another phone!

i dont own a ps3 or psp, but i like the hardware and stuff Sony uses in them. we expected the same with the phone industry and nothing new came. the new phones come to mock the devs or the rivals. look at the samsung galaxy 2, something that had lot of pep power with dual core 1.2...etc. at the same time our guys released the Arc which is just a updated version of the X10. Meaningless! SE is still in their rock ages while all the rivals are in the 21st century!

It's always sad whenever i read articles by Eldar Murtazin from mobile-review.com, i have to put thumbs down for SE because they are not upto the top notch.

but even through all these negatives i have to agree i have a lot of experience with SE. dad first had a K700i, then a P1i, now my W705i. I had a Moto V3i, then upgraded to W705i then i passed to my dad and got this X10 Mini Pro.

i loved the easiness of the software. even through all the negatives, i liked it.

Still, they would have improved all these years.....:mad::(

Really sad about these guys...

well, we will wait and see.
[Sony Ericsson XPERIA X10 Mini] arisgoku:
Evolve or die and i guess it's se time to die. It's a shame because their phones had a great design but it's kind of expected because their mid and low range phones were pieces of ****. They had some great phones like K800i the x10 mini with great specs and value for money but with zero respect for their supporters as we saw on the X10, mini, pro support, they had us stuck at 1.6 and they gave us an 2.1 when the rest of the world had 2.2.
[Sony Ericsson XPERIA X10 Mini] marada123:
Could not agree more. I was really angry about lack of support on this and even locked bootloader so nobody could make custom kernel.
[Sony Ericsson XPERIA X10 Mini] evilbarcode:
Why is it that a company, joint venture of course, but a company none the less that did quite well up until the smartphone era, failed so badly when it came to the new generation of tech? I mean its not even about their hardware, its more about the support they gave us, mainly on the 2010 xperia range? How did they benefit from anything they have done in the past say 2-3 years?

Personally i love my mimmi, its a great phone, but i think that its time to let go of the past and look to the future, maybe HTC.

Just my 2 cents,

cheers,

Evil.
[Sony Ericsson XPERIA X10 Mini] rosshalz:
i think this is great news actually!!

when one company takes over another sizable company, usually they leave their identity and work culture etc independant.. they only replace the badge on the front door of the company... so we'll probably still get SE phones... just with "Sony" written on the front :)

For sony it's great cause they now can stand up to the mighty iphone (possibly even fight back).. for Ericsson, I dunno their financial situation but they should now have full Sony backing... they will not have an identity in the smartphone region... hopefully sony doesnt meddle too much with the ericsson development office :) and they should be fine.

the only people affected will be the swedes... suddenly they'll be out of Ericsson phones!!!:D
[Sony Ericsson XPERIA X10 Mini] phoneyericsson:
It has been announced, Sony is buying out Ericsson in the mobile joint venture.

http://www.techradar.com/news/phone...ire-ericsson-s-share-of-sony-ericsson-1036892