yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] Sturmie:
Wow, that is annoying. I for one am glad I'm not one of your people getting those 2AM texts since I sleep with my phone on my nightstand.

That being said, this phone is close to literally getting me fired. Here's how - since I use Alarm Clock Xtreme to wake up every morning, I rely on my ET4G. Last night, it went into LOS in the middle of the night and started draining the battery like mad...I went to bed with it at 90% and woke up with it (7 hours later) at 35%. If that battery drains completely, I get no alarm and therefore am late for work. Thanks Samsung! :(

Sturmie
[Samsung Epic 4G Touch] Dalmus:
You are a brave soul... I would NEVER rely on a phone to wake me up unless it was the only possible option, precisely for the reason that the batteries drain too quick! That, and I have never come across a phone where the alarm was actually loud enough to match a real alarm clock.

Wouldn't it be easier to put a real alarm clock on your nightstand? :) Or maybe plug in your phone overnight?
[Samsung Epic 4G Touch] jfenton57:
Your phone is still covered by the one year manufacturers warranty. I already had mine replaced with no problem at a Sprint Corporate store outside of the 14 day window.

---------- Post added at 10:57 AM ---------- Previous post was at 10:56 AM ----------

Ever think of charging it while you are sleeping so you won't have this problem?

Or do you like starting the day at 35% anyway???
[Samsung Epic 4G Touch] Sturmie:
Going with option #2 here...plugging it in overnight. I found the alarm to quite good on my EVO and fine on my ET4G (although, this is my first week using it...was on paternity leave the past ~2 weeks). The problem is, I like to listen to music while I sleep sometimes and can't always get my phone on the charger eventually.

This whole situation just stinks...because as a web/media player this is a great device, but as a phone, it's total garbage IMO. I'm going to stick it out through the first update (which is hopefully coming sooner rather than later), but if the major issues aren't resolved, I'm gonna need to look elsewhere.

---------- Post added at 11:46 AM ---------- Previous post was at 11:45 AM ----------

If it didn't go into LOS, my battery would be at ~80% or so...when the phone loses service, it drains the battery tremendously.
[Samsung Epic 4G Touch] dmora01:
This is why I took mine back. Nice toy but as phone sucks like the moment, nexus s 4g and the epic. Samsumg sucks.
[Samsung Epic 4G Touch] turbosr123:
Man I am so glad I found this thread... I thought I was loosing my mind here with these LOS problems I kept having after rooting and using Zedimax kernel with CWM and all. I will be calling the 3rd party owned sprint store and will get my complaints across... I've already been thru hell dealing with their b/s from day one but anyways I will report this to Samsung and sprint and hopefully I am still in my 14 day window for the return or exchange policy.

BTW... what kind of a policy crap is this with only 14 days... ?!? I switched over from ATT to Sprint in hopes of having unlimited data on my family plan and using my corporate discount of 21% to help lower the monthly bill. I'm really disappointed thus far with Sprint and definitely Samsung!!! Hope we get this resolved soon!
[Samsung Epic 4G Touch] buggerritt:
Again, I am noticing that LOS happens more frequently while using wifi. I was connected to my wireless n+ router at home, today. I had LOS and it reoccurred 4 times within an hour. each time I rebooted, I would get LOS within 10-15 minutes. It may have been sooner, since I was only checking it at those intervals, while mowing my lawn. I chose to turn off wifi and haven't had LOS since. it's been 6 hours since switching to 4G.
[Samsung Epic 4G Touch] Dalmus:
I have CWR and root (stock kernel), and spend most of my time at home on my wifi and I've never gotten LOS at home, unless I deliberately toggle Roam Control a few times. Of course, I have an old router that's only a G, not an N. I wonder if that is related somehow...
[Samsung Epic 4G Touch] buggerritt:
That could be. Or, it could be because I was not steadily in a good area. I was mowing the lawn and my yard isn't super small. So, it won't reach in quite a bit of it. I have a hunch that when it loses signal from the router, it continues to search and that is when things go bad. It's been over 8 hours now and still no LOS. BTW, now I am on Mignight ROM and will be until Rob isn't building ROMs for the phone I have. LOS or not, this ROM is superfuckinhellalicious. I wasn't going to flash any ROM at all until a stock one came out but he made it just too damned tempting. I was on Midnight ROM all through OG Epic and it smoked everything else I put on it. Nothing has changed but the box.
[Samsung Epic 4G Touch] dallasfever:
Well this is the first time out of all my LOS's... i didnt lose phone and test. Just data this time...SMH Wondering why i still have this phone when i can get the same one on T-mobile.
[Samsung Epic 4G Touch] brent8577:
that's what the warranty is for, so exchange the phone. :)
[Samsung Epic 4G Touch] dallasfever:
Loss of Signal on Samsung Epic 4G Touch

To get this out even faster with quicker response time i recommend everyone post the words below and post to your Google+ page PUBLIC. That's very important to post it publicly and not within your circles so it can be cached in google searches.

Loss of Signal on Samsung Epic 4G Touch < copy and paste this in google+ page

Loss of Signal on Samsung Epic 4G Touch

Loss of Signal on Samsung Epic 4G Touch

Spread the word
[Samsung Epic 4G Touch] datajosh:
Didn't see this posted yet but Sprint has responded:

http://community.sprint.com/baw/thread/76962?start=0&tstart=0
[Samsung Epic 4G Touch] Product F(RED):
I get loss of signal only when using Roam Control to force roaming. If I don't reboot the phone after switching to Roaming/Home/Automatic, I'll get stuck with no service. This is retarded; it worked fine on my Evo 4G, Nexus S 4G, and Evo 3D.
[Samsung Epic 4G Touch] tri0xinn:
I'm having this issue as well.. 60 percent of calls are fine.. the other 40 percent while in the call start breaking up.. I look at bars and there are none!!. Also for no reason on occasion the phone will beep and go into roaming.. and sometimes no service at all. Hopefully this gets squared away sooner than later.
[Samsung Epic 4G Touch] nivron:
Inside my office, I cannot get a good 3G signal, so I am on WiFi. If I go outside for whatever reason, I switch to 4G by disabling WiFi on the notification bar. I actually like how doing this enables/disables 4G.

I did this off and on yesterday. WiFi and 4G never stopped working. However, on my way home after work, I turned off the 4G as I was leaving my 4G coverage area. The 3G icon came and showed that I had more than adequate signal strength.

Launching the Market would go to "Loading..." for a while and then eventually say that the connection timed out. Same thing went for the browser and Tapatalk. When I was trying to access the network, the send/receive portions of the 3G icon never lit up.

Toggling Airplane Mode did nothing to fix the problem. I had to reboot in order to get this fixed. And once I rebooted, I received a few text messages that were actually sent about noon.

At no time did I ever get the "no signal" icon (the circle with a slash through it). According to the status bar, everything was working properly.

I've had my phone since last Friday and never had any other LOS related issues that I know of. The only thing that comes close is while traveling through a weak signal area, I had an issue where my phone appeared to be sending (the send light on the 3G icon was flashing/solid) but not receiving (the receive light never came on). A quick switch to airplane mode and back corrected it. I can't be entirely sure if this was a "bug" of the phone, or just because of my poor signal.

This phone is not rooted and never has been. On a side note, I have actually received better signal strength AND better roaming ability than my EVO 4G, which the Epic 4G Touch replaced.
[Samsung Epic 4G Touch] nate633:
I too am experiencing LOS.

I don't remember it happening on the phone when it was stock, but maybe I just didn't notice. I should also mention that I had great 3G speeds, no benchmarks, but side-by-side with my friend's Samsung and mine was loading pages almost twice as fast.

After flashing Zedomax's v3 kernel I noticed the issue intermittently, perhaps a few times a day. 3G speed was still excellent, when it worked.

I then flashed the Midnight NoCIQ ROM, and experienced LOS more frequently, about 5-10 times per day. I would also receive no notification that the LOS had occurred, except usually the "3G" icon would be gone, but full bars. If I toggled airplane mode, it would come back with the circle/line icon. A reboot would restore service. 3G speed dramatically decreased, and if I rebooted this would be fixed for about 20 minutes or so then back to sluggish again.

I then flashed back to the stock ROM via CWM. I had no change from the Midnight ROM.

I have now flashed back to the stock kernel, still rooted, and 3G speeds are still poor. So far no LOS, but it's pretty early. I'll post back the results tomorrow.

[Question] Is there an app that I can use to monitor and log the data connection?
[Samsung Epic 4G Touch] turbosr123:
This is exactly what happened to my device and it's still doing it at least 10 times a day. I called the KHL sprint store yesterday to see if I can replace the device since I've had it for a little over a week now. They said I can't exchange or return because I already exchanged my EVO 3d for the E4GT and the 30 day return policy started from the original new line date back on Sept. 3rd... WTH so even though I got the new device the warranty starts from the new line date??? Is this really true or are they just full of it?

Hope we can get a fix on the LOS asap!
[Samsung Epic 4G Touch] xenokc:
This thread is confusing. Those who are rooted shouldn't be reporting in this thread as it's known to have LOS issues.

I'm not rooted (yet) and am not having signal issues compared to my old EVO. In fact, my old EVO couldn't hold the call when reaching the bottom of my condo elevator to garage. The ET can, in fact is the first phone I've had that can hold the call. BTW, ATT users can't use their phone in our elevator at all.
[Samsung Epic 4G Touch] SirWise23:
I am not having a loss of phone service, I had a loss of MMS. Unrooted and can no longer send or receive picture mail. Sprint has looked at the phone, wiped, reset, re-activated... nothing works. They are getting me a replacement phone. Everything else works fine though. Strange .
[Samsung Epic 4G Touch] turbosr123:
This thread is not just for unrooted users.... Both rooted and unrooted users are experiencing the same LOS issues... Plz read entire thread before posting based on assumption.
[Samsung Epic 4G Touch] Bielinsk:
I just spoke to a rep from Den Hessy's office. This is not a known issue. She advised me to go into a corporate store to have them look at the phone.

Waste of time. Once your past 14 days, your screwed with a device that sometimes works.
[Samsung Epic 4G Touch] nate633:
+1

I think if anything, this thread is showing that the problem is not related to root. I was posting my experiences with varied configurations because I know people are looking for a combination of setups to solve the problem.

FYI, I'm 4 hours into the current setup with no LOS.
[Samsung Epic 4G Touch] buggerritt:
This Thread is for "

Reporting Loss Of Service

". Since you are not experiencing this issue, why are you trying to incorrectly define what the thread is for? Maybe, you should be posting in the "Nyah Nyah Nyah Boo Boo, I Get Great Coverage In My Condo Garage Elevator" thread.
[Samsung Epic 4G Touch] useport80:
i seem to get los more often after i send an mms, im not sure why but it takes forever to send, then i get los afterwards.

i seemed to notice this on the stock unroot rom and on midnights rom.

i've been on wifi most of the day and had no los issues until i sent a picture via mms.
[Samsung Epic 4G Touch] killerbicycle:
Reporting on LOS in southern Oahu, only happens a few times throughout the week. It sucks, but not so bad I want to return my phone. At least there is work being done to correct the issue, when the final product arrives is a different question altogether.
[Samsung Epic 4G Touch] Tyrantt23:
I uninstalled JuiceDefender yesterday, and today I had LOS 3 times...

I will be calling Sprint tomorrow, and then just wait it out I guess. This is my first smartphone and I'm loving it. In the meantime, guess I'll just be paying more attention to the phone and doing some reboots...
[Samsung Epic 4G Touch] jgipp2001:
I have been getting LOS since day one sept. 16th. I bought it at best buy in the evening after work, and noticed it first with my inability to activate. The worker gave me the phone while the self activation was still going through, I think he got mad at me cause i snapped at him when he took my screen paper protector thing off when i told him not too. Anyway I remember that when I had just got my pre a few years back the sprint people told me could take some time for data to become active, im a little tech savvy and figured no biggie, I can activate myself. When it failed a few times I decided to just restart the phone. Started up and must have activate or something because it didn't do self activation, but had service. Few hours later my text would fail, or if i made a call it would act like it was going to make it but never dial and the timer never would show up. restarting fixed it. did that a few times over next few days, then I rooted with first Zedomax. People started posting about it then but in relation to the root. So i was like dang mine was doing it before. but if its root, they will find a way to fix it. didn't happen so i took to sprint and they just updated profile and prl. So i did that a few times and the msl activation a few times sometimes it helped a few day, sometimes it didnt. sometimes it would lose it every few hours, sometimes a couple days. More recently though I am getting the O with a / through it. And everytime i try to update my profile it fails?? Now everyone is going back in forth if sprint is really even acknowledging this as a issue. I otherwise love my phone to death but I did buy from Best Buy and I am a silver rewards member so I pretty much got til the end of this month to switch out. What should i do?
[Samsung Epic 4G Touch] MasterJanks:
I've been having signal loss once or twice a day since I got mine on launch day. It is frustrating but I'm holding out for hope that Samsung will have a fix for it sooner rather than later. It's a fantastic phone other than that.
[Samsung Epic 4G Touch] sweets55:
Could WiFi be the issue? I've had my ET4G for a week and only had a issue with my WiFi not staying connected. I flashed the tweaks kernel and fixed that issue. I tried the Starburst Rom the other day and a few hrs later I got the LOS. I got it again later that night and then twice yesterday. I got in a bootloop trying to go back to stock. Was able to get CWM back and did a restore. I turned off WiFi 4hrs ago and so far so good. lol
[Samsung Epic 4G Touch] nate633:
Over 24 hours and no LOS or reboots. Posting this on 3g now. Also, lots of 3g, wifi, and wimax data use today, and 46% battery after 14h unplugged.

Not blaming anything for the issues, just providing data for the devs to maybe be able to use.
[Samsung Epic 4G Touch] kgbeezr1:
If it's already been mentioned, many apologies, but is anyone else noticing that when you use the "clear memory" function in the Samsung task manager (long press home) you always get the loss of service? What program causes the radio to shut off when it closes?
[Samsung Epic 4G Touch] Ph4tl3wt:
not sure if this will solve for other people, but I disabled my wifi and it seems I haven't had the LOS issue since. I tried the task manager clear memory, and it did turn my radio off, but it restarted fine and I was able to make calls, browse the web etc. it sucks because I really like using wifi but LOS is not an option in comparison.

hope this helps anyone until we can get a fix.
[Samsung Epic 4G Touch] Success100:
just so you guys know, Sprint has replied to one of the guys here and Sprint said they are well aware of the issue, its on there bulletins which can be read online, and will be addressed with next maintenance release
[Samsung Epic 4G Touch] sweets55:
I stopped using WiFi for about a day and didn't have any LOS. Turn on WiFi and sent a picture and got LOS a hr later. Turned off WiFi and sent a picture to my phone using 3G and bam LOS with in 5mins. Sent a picture to the wifey using 3G and 30 mins later no LOS. I thought it could be just sending MMS.
[Samsung Epic 4G Touch] turbosr123:
Just so everyone knows, on my E4GT every time I use setcpu and OC on Zedemax v3 I get LOS non stop every 15 minutes.... When I uninstall setcpu, my device experiences LOS about 1-3 times a day... don't know why but when I oc it seems to LOS out of control! hope this info helps.
[Samsung Epic 4G Touch] expr:
I wonder if this has something to do with an app. I only started seeing LOS 2 days ago. PRL gets wiped out. Did some checking and its like the phone goes into airplane mode.

Anyone know if there is away to autoset PRL?
[Samsung Epic 4G Touch] nate633:
Where online? I can't find any "official" acknowledgment of this issue by Sprint, just hearsay. Perhaps I don't know where to look...
[Samsung Epic 4G Touch] ChadH42:
Well I have given up on the Epic 4G touch. I turned my back after 7 days and got a Motorola Photon and I LOVE IT!!!!!
[Samsung Epic 4G Touch] dallastx:
Doesnt help at all...Im OC on v4 and LOS maybe once every 2 days
[Samsung Epic 4G Touch] ndhaon91:
Mine does it at least once a day. Four times today. Reporting on sprint forum now.
[Samsung Epic 4G Touch] datajosh:
http://community.sprint.com/baw/thread/76962?start=0&tstart=0
[Samsung Epic 4G Touch] kgbeezr1:
So has anyone established conclusively that the LOS, poor reception, and slow data speed issues are all separate and the only one that is going to be addressed is the LOS???
[Samsung Epic 4G Touch] expertzero1:
getting los a lot for the pass few days, battery drain 50% without using within 8 hours, rediculous. I think the culprit might be due to cell towers? because when im at home, i dont get los, while im at work, i get los, when i have less then 3 bars at work, i get full bars or so at home.
[Samsung Epic 4G Touch] sippin45:
Anyone tried factory Reset via ##RTN#

Has anyone tried factory reset via ##RTN# and MSL. Would be interested in the results rooted or non-rooted. Was having the same problem; signal lost after about 8 to 12 hours. I got really pissed...missed some pretty import calls. Anyways, I tried factory reset after restoring stock kernel. Been 24hrs plus with no signal lost/ radio lockup. **Possible side-effect: started receiving garbled txt-msgs from "8737". [As always make sure you backup you data 1st :)]

To get MSL code: [The MSL can be found by downloading "terminal emulator" and typing "getprop ril.MSL" It is case sensitive.] http://xdaforums.com/showpost.php?p=17703908&postcount=11

***Important: If rooted restore stock kernel before factory reset to avoid boot loop!!*** http://xdaforums.com/showthread.php?t=1282418
[Samsung Epic 4G Touch] romang:
I think maine problem is with sprint network,I had not even single los until recently , couple days ago got one los , then later on that day was driving by the sprint tower thatI get signal from and saw crew working on it
[Samsung Epic 4G Touch] sippin45:
Most users here are complaining about a permanent lost of cell signal which requires the user to reboot their phone to restore signal and calling capabilities. I think you are referring to a temporary lost of signal which is easily fixed by toggling (on/off) airplane mode.
[Samsung Epic 4G Touch] mattykinsx:
Then users of other Sprint phones would be reporting this.

And they're not.

Never had any issue like this on my Evo.
[Samsung Epic 4G Touch] domin8:
hey guys, i'm switching from AT&T and want to get this phone today....i just saw this thread and its got me a little on the fence now about whether to get this :/ is it something that is really being fixed?
[Samsung Epic 4G Touch] sweets55:
Sprint said that a fix is in the works but there's no ETA. You have 14 days to swap or return. I think you get a restocking fee though. Not everyone is having the issue.
[Samsung Epic 4G Touch] domin8:
I think i'm going to risk it. Like you said, I have 14 days. Its either this or the photon, but i'm coming from the Atrix on ATT so i'd like a little more of a change than going to the photon haha
[Samsung Epic 4G Touch] nate633:
I went from getting LOS every hour or so to no (ZERO) instances in four days with no reboots. You can read my previous post to see all the steps I went through, but here is my current configuration:

Rooted, CWM

Stock ROM (2.3.4)

Stock Kernel - 2.6.35.7-SPH-D710.EG30-CL435734

Baseband - S: D710.10 S.EG30

Build Number - GINGERBREAD.EG30

Hardware - D710.10

I'm not a developer and therefore don't know what caused the LOS issues, but I'm not having them now.
[Samsung Epic 4G Touch] Tyrantt23:
I looked at your post, and this seems to be what you did that seems to have solved the LOS issue for the time being:

I have now flashed back to the stock kernel, still rooted, and 3G speeds are still poor. So far no LOS, but it's pretty early. I'll post back the results tomorrow.

Is this correct?
[Samsung Epic 4G Touch] TheDudeAbides:
I rooted my phone yesterday with ZEDOMAX Kernel V3 and am now getting LOS. Before rooting I had no problems. A reboot brings back service, but still. SUCKS, MAN.

I'm also connected through Sprint's Airvana and still get LOS.
[Samsung Epic 4G Touch] nate633:
Yes, stock kernel, stock rom.
[Samsung Epic 4G Touch] Will of fire:
I have had Los in two different epic touches. This is my 3rd and so far so good. I haven't rooted this one yet.
[Samsung Epic 4G Touch] turbosr123:
I ported over 3 #s from ATT to Sprint and I love all my new phones.... I hate the LOS problem I'm having with the E4GT but it's still better than ATT, unlimited data and my employee discount is great with Sprint.

Interesting...

I just flashed the AEMOD V4 Rom and it was great for the first 2 days I think but I started having LOS lately about 2-4 times a day. I haven't used Zedamax V3 since and it seems to have improved the # of LOS's. The AEMOD Rom V4 is pretty sweet so far...
[Samsung Epic 4G Touch] Vertig0:
any ETA when Sprint will fix this problem?
[Samsung Epic 4G Touch] vegeta926:
I was getting a lot of LOS with the AEM Rom. It seemed to happen more often when I was connected to wifi. It still happened when wifi was off and i was on 3g, but it only happened while i was sleeping. I have changed to the Starburst ROM v1.5 and i havent had a LOS for 2 days now. May not seem like a long time, but when it happens 3 or 4 times a day, 2 days of LOS free is heaven. lol. I have reported it accordingly though.

EDIT: Ok so i just got an LOS. It was a sleep for a while while on wifi. Now that i think about it, the past 2 nights i havent been running wifi. Maybe its an issue with Wifi disabling 3g and then is gets LOS. Im not sure. Worth noting though.

_____________________________________

ROM: Starburst v1.5

Old Phone: Captivate
[Samsung Epic 4G Touch] patach:
I stopped receiving LOS as soon as I un rooted. I may return and replace just in case though, but super user is still installed (albeit, it is powerless right now).

Can this still be returned with that program on there?
[Samsung Epic 4G Touch] jake21:
There is a fix that is suppose to be pushed oct 19th to address the issue (and a few others). Naturally there might be delays between now and the 19th (no clue why it takes so long since this is the date I've been reading for about a week but I suspect there will be other fixes).