yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] neverends:
JUST FOR YOU

http://xdaforums.com/showthread.php?p=18830173#post18830173
[Samsung Epic 4G Touch] DizDroid:
Once you root one time technically in the eyes of the carrier your phone warranty was voided. So I'll leave that moral dilemma up to you.

I would follow this thread to get back to stock:

http://xdaforums.com/showthread.php?t=1282420
[Samsung Epic 4G Touch] agentfazexx:
Well it's not a dilemma anymore once I go back to stock, is it? ;)
[Samsung Epic 4G Touch] sfhub:
They may want to think that way or want to have you think that way, but it is actually against the law (Magnuson-Moss Warranty Act of 1975).

They cannot automatically void your warranty for aftermarket modifications. They have to *prove* your aftermarket modfications caused the problem to do that.

As an example, if you installed a custom ROM, but your USB port is physically loose through no abuse, they have to fix that if it is covered, since clearly your software didn't cause a physical USB port issue.

If it worked the way suggested, then car companies could void your drivetrain warranty for using aftermarket wiper blades or aftermarket shock absorbers. That is why the Magnuson-Moss Warranty Act of 1975 makes that distinction that your modification has to be proved to be the cause.
[Samsung Epic 4G Touch] Torethyr:
I've had my E4T for a few weeks now but I rarely ever shut down/reboot the phone. Did so yesterday and now I've got occasional loss of service. So, add me to the list I suppose.
[Samsung Epic 4G Touch] nooomoto:
My girlfriend has been experiencing LOS on her stock, un-rooted E4GT. She called Sprint yesterday and got hung up on a couple times. She never managed to get anyone to admit that the issue exists and managed to get only a $10 credit. The "supervisor" kept telling her to take her phone into a Sprint service center to see if they can identify the problem, which I'm pretty sure they won't be able to as it is randomly occurring thus making it nigh impossible to recreate it at will.

I don't have Sprint, rather ATT and in the past having these issues with phones from them, they just exchange it rather easily for a new handset.

I'm wondering when I go into the store today (the last day on the 14 day exchange policy) are they going to give us any **** and try to evade acknowledging that it is in fact a real, documented problem?

What can I say to force their hand in the event that they don't want to exchange the handset for her?
[Samsung Epic 4G Touch] agentfazexx:
You can't do much of anything until they release the OTA update.
[Samsung Epic 4G Touch] nacron:
Happened to me for the first time today. Had the phone for 2 days. This morning, I rooted and flashed an unodexed stock to push the ACS AIO Mods. I was just messing with the light flow app and noticed the (/) symbol. Had to reboot. I had a similar issue with certain firmwares on my vibrant where after manually rebooting because of lockups while wifi was on would result in wifi working and carrier signal but I was unable to make calls or go on carrier data when wifi was disabled. The only way to fix it was to disable wifi and reboot from the power menu
[Samsung Epic 4G Touch] agentfazexx:
He said rooting is illegal? Wow...that's just sad.

Either way, these "tech's" are morons that don't know their head from their ass.
[Samsung Epic 4G Touch] Product F(RED):
I'm a tech in an indirect Sprint store. While I'm not defending him, if you were at an indirect store (ie not a corporate store), they order one from you from Sprint. I work in an indirect and that's how it is. If you bought it from a corporate store and went back to that corporate store, you could have had it exchanged on the spot because they

are

Sprint.

And yeah, a lot of tech's are by-the-book retards. Like yesterday, I had a customer who messed up his Evo when he tried rooting it. I was cool about it and fixed it for him, off the record. I even told him how to do it the right way. But 99% of the techs you encounter are not like me, so expect to deal with morons.
[Samsung Epic 4G Touch] agentfazexx:
So why is Sprint taking so long to fix this, since you work for them? Or are you not given that info?
[Samsung Epic 4G Touch] nooomoto:
This was at a corporate store, we went out of the way to specifically go to a corporate store. My girlfriend purchased the phone while on vacation in another city 4 hours away as her evo broke, so its impossible for her to return it ti the store she bought it at.
[Samsung Epic 4G Touch] Product F(RED):
Not given that info. However, I do know someone at Samsung and I let her know about the issue and she forwarded it to her techs. I included links to the threads that explain the technical aspect (what is wrong with the code) of the problem, and she told me she's still waiting on them to reply(as of today). It definitely is a known issue because I've called up myself and complained (ironic, I know) but again, it's a known issue so they can't do anything.

​

Actually funny story, I bought the Epic Touch off contract because I was selling my Evo 3D to my coworker. My coworker said it freezes and other bs, we argue, and I give her her money back. My manager wouldn't let me return my Epic Touch. Then after the 14 day passes, she goes "Fred, you could have told me there was a problem with the phone. I would have taken it back". I was so pissed. And that's how I'm out $555.

I believe that if you would have to go back to the same store in either case. They can't give you one out of their inventory unless they're the store you originally got it from.
[Samsung Epic 4G Touch] agentfazexx:
So, the moral of the story is, let it go and Sprint will eventually get to it.

Or use a LoS kernel.
[Samsung Epic 4G Touch] Product F(RED):
Pretty much. When you work in a cell phone store, you get reps from other manufacturers coming to you, so that can help speed up the process if you report the problems to them. But generally, if it's a widespread issue, Sprint will find out one way or another through various means (most notably if a lot of people call up about it or if people complain on their community forums a lot).

And the LoSTKernel didn't do anything for me until the 2nd or 3rd day. Now it works great. What's also funny is when I got LOS, I always got it in the same places, one of which is my bedroom. And what's worse is that sometimes it doesn't even show you the circle with the line through it. It'll show the signal bars, but no 3G icon. But when you're on Wifi, you can't tell since the 3G icon is hidden. So it would inadvertently cut off my texting convos.
[Samsung Epic 4G Touch] agentfazexx:
My LoS happens at home mostly, and at work from time to time. Support says it's my phone, and it needs to be replaced. I'm done talking to those jokers. I'm honestly going to wait it out. I'm kind of regretting dropping T-Mobile though.
[Samsung Epic 4G Touch] Product F(RED):
Eh, I used to have T-Mobile. Every other step you'd take, you'd be on EDGE, and it's still that way. Their pricing is pretty good, and their "4G" aka 3.5G is still much better than Sprint's WiMax, but their 2GB-then-throttle bs is retarded. I guess though that it wouldn't be so bad since I pretty much get EDGE speeds for 3G on Sprint since January here in NYC...I will say though that T-Mobile has some decent phones. I just wouldn't take their Galaxy S II (which is really a 1.5) because it's not an Exynos processor and I've heard they have screen problems. I miss having a GSM phone though and being able to use whatever the hell I want on the network.

Sprint made a retarded choice picking WiMax. WiMax works like Wifi. You have to scan and connect to it and you really can't move around. That's why it's ok for hotspot devices. On a phone that you're walking around with? It's not practical.
[Samsung Epic 4G Touch] 1lazysheep:
just got my phone and i'm experience the dreaded LOS. i'm a little confused here. with the talk of patches, it sounds like it's a software issue. but why is Sprint replacing phones if you bring it back? is it a hardware issue then?
[Samsung Epic 4G Touch] Product F(RED):
Just to make you feel better and also because they can't do anything else. LosTKernel actually helps reduce LOS by a LOT. I mean you'll get LOS like 90% less often than you used to.
[Samsung Epic 4G Touch] 1lazysheep:
got it, thanks.

just flashed the LoStKernel. let's see if this helps.
[Samsung Epic 4G Touch] Dalmus:
The few times I've experienced LOS has been when coming from a roaming signal back to on-network. I can duplicate it with about a 25% success rate using Roam Control.

Support also blames my phone... Well, DUH... but until the fix the kernel and the radio reset routines, a replacement isn't going to be any better!
[Samsung Epic 4G Touch] Skorpion56:
LOS and replacement phone...

I bought the SGSII on launch day (Sprint). Worked perfectly for 5 days, then i rooted (with no glitches). Had LOS every day for 6 days, the went to Sprint store and they GRINNED before replacing the phone. My new phone has had NO LOS and no issues, but I have not rooted or cutomized anything yet out of fear that the rooting process is what did it. Im waiting for a "patch" b4 diving back into root/CWM.
[Samsung Epic 4G Touch] Product F(RED):
I'm more upset about the horrible battery life than anything else. This is worse than my Evo 4G was when I first got it, unrooted. No matter what kernel or ROM I'm on on my ET4G, the drain is ridiculous. I'm talking that I can go down to 60% battery life after an hour of playing music. If I leave the phone at like 85% and go to sleep (unplugged), when I wake up it was like 40% battery life. ****'s ridiculous. I mean at least when you rooted the Evo 4G and flashed a custom kernel/ROM, it actually fixed that issue. But this? This is something else.
[Samsung Epic 4G Touch] sweets55:
You guys do know about Viperboy's LoS Checker right? Not a fix but helps with it.

http://xdaforums.com/showthread.php?t=1326569
[Samsung Epic 4G Touch] Product F(RED):
Well with LoSTKernel, LOS isn't really that much of a concern (at least until we get the official fix from Samsung). Battery life on the phone is more of an issue for me. It's

HORRIBLE

.
[Samsung Epic 4G Touch] sweets55:
Really I feel the opposite. lol I don't get that many LOS but when you do missing calls/texts is not fun. Sometimes I can get a day of battery life with the ViperRom. That's pretty damn good. IMO
[Samsung Epic 4G Touch] Dalmus:
I've had nothing but good battery life with my ET. If I leave my phone unplugged over night (talking 6 hours or so), I lose 3-5%. I never turn WiFi off. I read a lot using the Kindle app, so I have a lot of screen on time.

With normal use, including reading, I easily go from 7am to midnight, and I still have 40 - 50% battery left.

I don't stream a lot over my phone (who wants to listen to the tinny phone speaker when I can turn on the radio/cd player/stream from the PC with real speakers?

However, I HAVE streamed over 3G on occasion while at work. I've found after about 2 hours of using TuneIn radio, I'm down about 15% - 20%.
[Samsung Epic 4G Touch] Product F(RED):
The most I do is text and surf Facebook with the browser (not the app). And I play Shadowgun here and there, but I know that that actually drains a lot of battery. But on most days, just text and internet and some music. I don't understand what the hell the issue is. Every review I read, I get "fantastic battery life!" but I get horrible battery life. I checked for wakelocks. While on the stock rooted ROM, Android OS had been consuming a lot of battery because of the stupid software bug, but I think it has to do with the LOS issue. My friend has the AT&T GSII and he gets insane battery life. I'm really, really pissed off, especially since my manager wouldn't let me return the phone until AFTER the 14 day period, which by then was too late. I bought this thing outright so I hope you see where my frustration is coming from.
[Samsung Epic 4G Touch] sfhub:
I usually get 2-10maH when the phone is deep sleeping. Phone usually lasts 1.5 days moderate use, 2.5 days light use.

Actively using GPS and/or streaming data drains the battery pretty quick though 500+maH. I don't think there is much that we could do about that.
[Samsung Epic 4G Touch] Product F(RED):
I do neither.
[Samsung Epic 4G Touch] Capp5050:
Yeah, you're one of those lucky b*stards that complains when their phone lasts anything less than 36 hours ;)

I've been thrilled just to move from 6-10 hours/day to ALMOST a full work day (18 hours); I've reached a point of diminishing returns though, where I think attempting to achieve the levels that some of you guys are getting could become a full time job itself -- so instead I bought the combo external charger+battery; so when my ~15-18 are up, I just pop a charged battery in and the other goes back on the external charger.

Not ideal, but better than spending tons more time on this.
[Samsung Epic 4G Touch] sfhub:
I'm not posting to brag. I'm pointing out if your phone is not draining at that rate, it is likely some software is causing that. It might not even be an obvious suspect. I found one app that wasn't even configured to run in background at all (flight view) which was holding partial wakelocks preventing deep sleep.

I'm also pointing out the area where you have the most opportunity to increase battery life is in how much power it uses while sleeping. The power it uses when you are actually using it to do network operations or GPS is just going to be high no matter what you do. You might be able to save 10% by making some changes to a phone that is using the network or GPS, but by fixing any sleep issues you can improve your sleep performance by 10x or 20x.

If you are a light to moderate user, that can make a huge difference. If you are heavy user, it won't make much difference either way.
[Samsung Epic 4G Touch] MrBG:
I can second that, occasionally it will do that on my phone also
[Samsung Epic 4G Touch] tylerstoehr:
My los experience:

got the phone on october 21st. never had los till the day I rooted using eg30Plus-1.1.0.0.tar. had los about ever 1-2 hours and huge battery drain when los occurred. I then put back this kernel eg30PlusNR-1.1.0.0.tar on the morning of 11/2 and updated the profile right away. Had a los about 4 hours later. when I rebooted the phone to fix that los, i updated the profile, AND PRL right away, and have not had los since!! fingers crossed

i am pretty much always jumping from 3g to wifi and or 4g.

hopefully this helps someone
[Samsung Epic 4G Touch] kingsway8605:
I suggest directly contacting people who can fix the problem. Be polite!

Daniel.R.Hesse@sprint.com*- Dan Hesse - President and CEO (Yes*Dan@Sprint.com*is an auto responder)

Robert.H.Brust@sprint.com*- Robert Brust - Chief Financial Officer

Keith.Cowan@sprint.com*- Keith Cowan - President, Strategic Planning and Corporate Initiatives

Paget.L.Alves@sprint.com*- Paget Alves - President of Sales and Distribution

John.A.Garcia@sprint.com*- John Garcia - Acting Chief Marketing Officer

Chris.A.Hill@sprint.com*- Chris Hill - Vice President, Corporate Governance and Ethics, Corporate Secretary

Len.Kennedy@sprint.com*Len Kennedy - General Counsel

Bob.johnson@sprint.com*- Bob Johnson - Chief Service Officer

Kathryn.Walker@sprint.com*- Kathryn Walker - Chief Network Officers

barry.west@sprint.com*- Barry West - Chief Technology Officer*
[Samsung Epic 4G Touch] nooomoto:
Follow-up to my LOS saga:

So my insurance replacement E4GT was supposed to come in yesterday (Friday, 04 November). I called the store and they told me now it will be Monday. Go Sprint!

More than a week waiting on a replacement handset. Good to know I wouldn't be ****ed or anything if the phone were physically destroyed. /sarcasm
[Samsung Epic 4G Touch] tri0xinn:
I havent read through this thread but thought I'd mention I had my phone stolen and had it replaced by asurion with a new one.. not refurb'd. The original phone had LOS here and there with any rom or root or stock.. this new one I have has had no los issues since I got it about 10 days ago. Just reporting.
[Samsung Epic 4G Touch] agentfazexx:
I haven't had a LoS in days. The October 31st network upgrade must have fixed things.
[Samsung Epic 4G Touch] Product F(RED):
I still had one the other day but much less frequently, since I've been using LoSTKernel. Battery life is still pretty meh though.
[Samsung Epic 4G Touch] Giltp:
At first the issue was very sporadic and on friday it happened to me about 3 times, I did noticed that when it did happen I had the 4G on running with very weak signal. I turned it off on since and I haven't seen it happen. I plan on running without the 4g for a week and see what happens after that I will turn it back on and see what happens.

FYI I have my phone rooted, my sister doesn't and hasn't had the issue at all.
[Samsung Epic 4G Touch] kpazzo6:
i've had phone since launch day and have had LOS only twice. not really a problem for me as others I read are getting it daily :confused:
[Samsung Epic 4G Touch] sdglenn:
Done, any idea about the maintenance release
[Samsung Epic 4G Touch] nooomoto:
Another update. So after being told my replacement E4GT would arrive on Friday 11-4-11, the phone not arriving and then being told it would arrive on Monday 11-7-11 (today), I called to see if it's there and they now tell me that the phone shows no ship or arrival date.

Awesome!
[Samsung Epic 4G Touch] agentfazexx:
Another two days with no LoS, stock ROM and kernel, just rooted...
[Samsung Epic 4G Touch] deltax20a:
I bought my E4GT last Thursday and rooted it that day, I didn't notice the LOS issue until either the next day or over the weekend. I had assumed the reason was because of the power outage here in CT that crippled Sprint's network last week that they were still working on towers. It's rooted but I stuck with the stock rom for now in case I needed to return it. Would rooting cause this, I wouldn't think so.
[Samsung Epic 4G Touch] eman3316@optonline.net:
Some people say yes and some say no. I have had my phone for over a month now and it is not rooted. Haven't had an LOS yet.
[Samsung Epic 4G Touch] rdcrds:
No because i know many people who do not know what the word root means and they have it
[Samsung Epic 4G Touch] eman3316@optonline.net:
Based on your other thread you started about fraud, I call BS and you probably do not know more then 2 people tops that own the phone and do not know what root means. I feel like I am quoting a high number with 2 but feel generous today.
[Samsung Epic 4G Touch] Raffie2000:
Guess Sprint is doing something.

Past few days I got 2-4 bars and 3G (yet to ever see 4G work) then go to do anything and get the error "no internet connection". Reboot the phone and same issue. 2-3 times later I get a internet connection.

*sigh* looking back on all the commercials they did show the phone doing things. However traveling around around and using it was not one of them.
[Samsung Epic 4G Touch] robert_ayala:
Update coming to resolve LOS

I called to complain about the LOS issue, spoke to several people, and was escalated up to a senior manager. She was very helpful and not only credited me for a month's worth of service but was also willing to exchange my phones (wife and mine) to avoid future interruption of service.

However, her executive leadership told her that an update was rolling out by the second week of December and therefore it would resolve the LOS issue thus no longer requiring an exchange.

I told her I was happy with this outcome and looked forward to the update!!
[Samsung Epic 4G Touch] MadFlava:
Too bad everyone having this issue doesnt get credit until then.
[Samsung Epic 4G Touch] Will of fire:
I have got credit from them but today I called them and I got the airave? They will shup it 5-10 days. They also told me that an update was coming out soon but who knows.
[Samsung Epic 4G Touch] deltax20a:
Second week of December? Quite some time, but I can probably get by. Got by on a Moment for two years, albeit using custom roms, I guess I can hold out for that.

Incidentally, the majority of my LoS issues seem to be when I am at work, versus home. I wish I knew what was causing it, because I'm also noticing battery drains at certain points, likely from the LoS.
[Samsung Epic 4G Touch] melloyellow:
Anyone know if this supposed upcoming update will have any sort of fix for random reboots, or is this a whole other can of worms? Past week I've been using my phone heavily (mainly Google Talk) and have had my phone randomly reboot twice.
[Samsung Epic 4G Touch] Dalmus:
I can't say that I've ever had a random reboot on mine. I'm rooted, but on the stock ROM.

Perhaps its a bad install of Google Talk?
[Samsung Epic 4G Touch] nacron:
Had 2 los last night within 30 min. Another this morning
[Samsung Epic 4G Touch] Drumrocker:
I have been playing with the various kernels being developed and have yet to experience LOS. It's weird how some folk never experience LOS but for others it occurs multiple times a day.
[Samsung Epic 4G Touch] PAulyhoffman:
I can say for sure it isn't a Sprint issue.

I have been working on an ET4G that has been flashed to Boost for a bit now and the same LOS is ocurring. on stock rom and all other 4 roms i have tried for my client.

Even with the LOS kernel he is having issues

only thing that has helped him is reboot or toggle airplane mode.
[Samsung Epic 4G Touch] eman3316@optonline.net:
I have yet to get any random reboots. Probably caused by an app you have installed.
[Samsung Epic 4G Touch] Javeline4:
I have never had LOS since day one. However, I am concerned about rooting. From what I have gathered in the ROM section, I see a lot of people getting LOS using Zedomax, Calkulin, etc.

Is it possible to get LOS on custom kernals if you have never previously had it on stock?
[Samsung Epic 4G Touch] bondosho:
And I just got my first one. I was on the phone with my sister, and then all the sudden it went dead. I saw that I had signal, but it went into roaming mode, then 1x, then nothing, just a circle with a cross through it. Tried the ram clear trick, didn't work, reboot, I'm back to normal.
[Samsung Epic 4G Touch] Skorpion56:
As previoiusly stated...

Ive had my phone since Sept 24th, and NEVER had LOS, until today. I flashed Calkulin's ROM 3 days ago, with minimal issues. Awesome rom, very quick, easy to flash, etc, etc... Im now one of the legion of SGSII owners experiencing random LOS issues. First, my phone went Los about 2 hours ago close to the main tower in my city. After reboot and regaining signal, no data connection. Ugh. Reboot again, both are back and working for now... Seriously guys and gals, I know all phones have their bugs, but Im about to hang it up with Sprint. Im tempted to say LOS was caused by flashing, but from looking at the hundreds+ of posts on sprint's website, its just a phone issue. Im open to suggestions....

-Sincrerely, 11 year Sprint customer that just got hosed after my "upgrade"
[Samsung Epic 4G Touch] Biker1:
Try this Kernel., and see how it goes >>

http://xdaforums.com/showthread.php?t=1305099

It may reduce your LoS occurrences.

Btw, even though Sprint released the SE4GT with a known issue, which of course is some BS!!, the phone is still the best device out there, imo.

This appears to be the only glitch, albeit a BIG One!

Sprint & Samsung better get their Act together, and get out a fix for this, if one even will be available, and the LoS is not hardware related........
[Samsung Epic 4G Touch] ChicTek:
So flash back to stock and see if they go away...?

Sent wirelessly with Tapatalk.
[Samsung Epic 4G Touch] tjburbank:
Now the code is released you can put me down for $20 on this...
[Samsung Epic 4G Touch] gblinckmann:
Released? Sprint is pushing out the MR?
[Samsung Epic 4G Touch] spider415:
Recently started to have LOS
[Samsung Epic 4G Touch] iSkylla:
I wasn't getting it with the stock ROM. Flashed Starburst and now I've gotten it, ugh. May just go back to stock even though starburst is really nice.
[Samsung Epic 4G Touch] Product F(RED):
Starburst + LoSTKernel + Modified LOS Checker = 95% less LOS. The modified LOS Checker script reboots the radio rather than the whole phone if and when it finds a LOS.