yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] efarley:
I am seeing my signal bars jump around from 0 to full bars without moving at both home and work with occasional loss of data and signal entirely.

I have also found that when I try to browse the web or use apps that feed data such as Facebook or FML I often have to wait 5 or more minutes for loading which often will fail entirely. This really makes the device usable if I can't browse the web or read posts unless I am on WiFi.

I am unable to get more then 350kbps on 3G with Speed test which seems very low to me. Are these the same types of problems everyone else is experiencing or is it just Spring having awful data service?
[Samsung Epic 4G Touch] compujock:
Sounds almost exactly like mine. But mine happens both on 3g and on wifi. Both just pause on the data transfer for 5 minutes or more. And this happens even when I have a strong wifi or 3g signal. I've also experienced the dropped calls while talking and with 4 bars signal. By the way, on 3g speed test I'm getting 200k down. And the bar graph whips around wildly so it's not a consistent 200k, it's actually all over the place.
[Samsung Epic 4G Touch] efarley:
I also have my data graphs all over the place ranging from 30kbps to 400kpbs with an average of around 300kbps. Although about 80% of the time speed test cant even get past the "locating servers" step... I think I may just swallow the $35 restock return this next week and wait until AT&T releases there's on the 2nd
[Samsung Epic 4G Touch] whats77inaname:
Seems MSL reader doesn't work on this phone :(

---------- Post added at 10:22 AM ---------- Previous post was at 10:09 AM ----------

How sad is this: I got to Samsung's site to register my phone, and they have a drop down field to select where it was purchased.....they have TMobile, Newegg, Fry's, even AAFES!....the only option they don't have? Sprint.

Lovely.

Edit: Walked through all that mess trying to register, it keeps telling me that my serial number is invalid. I check the HEX from the "about" screen, then finally got fed up and removed the battery cover to type in the exact same thing. What did the site do? Create an account and tell me that I don't have a registered device and it wants me to re-register again.

C'mon, guys, I really *want to like* this phone, and the experience. I just sold my Evo for this. So far, I'm not pleased, as I keep having the data dropping, too.

I installed "Quick Settings" b/c there's an option to toggle the Mobile connection on/off. When I get the circle up top, I check my quick settings, and sure enough, the Mobile Connection option is off, and the status is "connecting", but it never does w/out a reboot.
[Samsung Epic 4G Touch] chazglenn3:
When you register on the Samsung site using the HEX number from the phone screen drop the 0x from the beginning. The number under the battery on my phone didn't have the 0x and when I removed it the registration went through.
[Samsung Epic 4G Touch] enophiledude:
so far much better for me..thanks..i was in the 150's for data..now back up to 800
[Samsung Epic 4G Touch] nakedhitman:
Still intermittent problems.

I have the 1.6Ghz overclock kernel (v2) and CWM installed, tried both the ##xxxxxx# code method and the Sprint guy's suggested update profile method. I still have signal drop randomly, and when I do have it, it's pretty weak.

Since I do just want this phone to work, is there a kernel/configuration trick that might clear this up, or should I take it in for a replacement and wait for more polished root methods/ROMs?

I'm not in a desperate hurry, as WiFi/GrooVe IP work well enough for now.
[Samsung Epic 4G Touch] akarol:
So I dialed ##72786# and inputted my MSL. Pressed OK on the popup message and phone rebooted. However, nothing has happened since then. No re-activation dialog. Nothing. Also, when I try to go to System Updates now, it FCs. What gives?!
[Samsung Epic 4G Touch] Beejis:
I had this issue after flashing v2 zedomax. Flash bubbys v5 root and then power off phone. Hold volume up and power button then factory reset the phone (sorry, you'll lose all data/ applications). This worked for me.
[Samsung Epic 4G Touch] akarol:
Gotcha! Are you having better luck with V5? Can I flash it via CWM?
[Samsung Epic 4G Touch] Beejis:
Much better luck, and no it will be flashed via odin.
[Samsung Epic 4G Touch] nakedhitman:
Where can I download that? After some Googling, all I came up with was an exe for the HTC Inspire 4G.
[Samsung Epic 4G Touch] akarol:
Beejis, I noticed that flashing the V5 kernel will remove the CWM 4.0.1.5 included in Zedo's V2. It seems to bring back to stock recovery. Is this right?

Also, is it safe to flash the CWM from ACS (4.0.0.2) on top of this kernel?
[Samsung Epic 4G Touch] r1_2fast4u:
Well since I was having crappy data issues like everybody else in here i said **** it let me see what they tell me at the sprint store. Took my phone in was there for about an hour trying all the phones there while they checked mine out. Seems like sprint is suffering major connections issues. I tried the photon, epic, epic touch, nexus s, evo 3d, evo and they were all sucking balls. I did speed tests on all of them and none would go past 200kbps I even got 60kbps a couple of times on all devices including the photon. I live In south texas 78572 area and it just blows evreywhere I go. Sprint, you my friend are ****ing up.
[Samsung Epic 4G Touch] eyecon82:
low and behold, he never came back
[Samsung Epic 4G Touch] kingsway8605:
I know a guy who knows girl married to a guy, and there is an update in the works that is going to fix the reception problem. It is a bug related to the sleep function on the phone that was implemented to conserve battery.
[Samsung Epic 4G Touch] datajosh:
Everyone with this problem should go over to the Sprint Community's topic on the issue, send a PM to Shane_M as instructed and send in the log from your phone when it happens.
[Samsung Epic 4G Touch] daryelv:
I got a new phone last night to exchange for my old one.

I noticed that the Baseband Version was updated on the new phone to

S: D710.10 S.EG30

my old phone is

S: D710.10 S.EG12

After flashing to get Root/CWM on my new phone I noticed it changed to

S: D710.10 S.EG12

Can someone with an untouched phone look and see what Baseband version they're running and also note if they've lost signal (circle with a line through it where the signal bars are).

Baseband Version can be found at Settings->About Phone.

Thanks!

-Daryel
[Samsung Epic 4G Touch] eyecon82:
I also had to change exchange mine and this 1 is working much better. I'm not sure what my old baseband was up my new 1 is eg30
[Samsung Epic 4G Touch] Beejis:
Since launch I have had baseband eg30. Don't ever really get the LOS bug but I have had it a few times maybe.
[Samsung Epic 4G Touch] flyboy1100:
So ifI am getting around 1.0mbps I probably shouldn't complain?
[Samsung Epic 4G Touch] enormous:
You ever get this straightened out? Same thing happening to me. Help! :confused:
[Samsung Epic 4G Touch] Bountyhunter1000:
Try rebooting first.

Then try a battery pull and wait ten secs before putting it back in.

If that does not work ##72786# again.

If that does not work I'm sorry to say this but you might have to ##786# Once you do this and enter your msl it will set the phone to "out of the box stock" (as long as your not rooted) This is resetting every possible thing you can reset on you device.

I have never seen that before and I have done this to well over 1000 different devices when I worked as a tech for a local Sprint store. This just adds to the fact that I suspect (or know) there is something wrong within the programming of these phones (typical samsung)... I hope that samy and/or Sprint are working on a fix. The ##72786# is the recommended fix right now for the LOS issue. This IS known its just the cause that's not. It happens to some stock or if you flash root or kernels. It seems to disappear after flashing for some. It is in the flash process I believe whether it's the factory flashing or via your home comp flashing.

My2cents
[Samsung Epic 4G Touch] enormous:
Thanks for the follow-up. I ended up flashing the stock kernel from bubby, then doing a factory reset in (stock) recovery. Once I rebooted from that the hands-free activation finally kicked in.
[Samsung Epic 4G Touch] melloyellow:
I'm getting about 150-200 kbps down using speedtest.net app. Would this be considered on the slow side?

Also, one thing I noticed prior to reading this thread that I am now even more confused/concerned about is the MSID and cell phone number. Are these two numbers supposed to be the same? On my device, they are not. Is this an issue? I purchased my phone from letstalk.

My device also shows baseband version ending with EG30
[Samsung Epic 4G Touch] eyecon82:
yes that is slow

MSID and cell number are only same if you started service with sprint with a new number

if you ported from another carrier, MSID is diff
[Samsung Epic 4G Touch] melloyellow:
This is a new line with Sprint, did not port any number over. Since this is a new Sprint line and new number, they should match then? Is this an issue?

Also for the 3G speeds, how can I troubleshoot this? Is there a particular method in this thread that works to solve these issues or is it on Sprint's side?
[Samsung Epic 4G Touch] RayLancer:
I have a new line (and account) with Sprint and my MSID is different from my actual number.
[Samsung Epic 4G Touch] spitefulrain:
Tried this ##72786#. The hands free activation doesn't start automatically, but if I go into the system updates menu, it'll start up. Unfortunately, every time i get a no service error. I tried rebooting, taking out the battery, trying the code again, and the ##786# code to no avail. I even flashed the stock kernel and data wiped in the stock recovery. Anybody have any suggestions?
[Samsung Epic 4G Touch] melloyellow:
So if I am getting max 200kbps on 3g am I suffering from this issue? I don't recall in the 5 days or so that I've owned the phone having a message that said loss of service, but it does seem to crawl as far as data speeds go.

Should I try the "##72786#" method? Is there any data loss involved in doing this?
[Samsung Epic 4G Touch] QWIKSTRIKE:
In my opinion it isn't the phone.....Sprint is having issues statewide....I believe by the 7th of October we may find this changed. All phones are having issues for data all over the US
[Samsung Epic 4G Touch] eyecon82:
that's not true....I still have an EVO on another line that works flawlessly when compared to this phone
[Samsung Epic 4G Touch] QWIKSTRIKE:
This is curious since here in ny my data with my photon sucks. There have been outages all over the US if you check the Sprint forums. Since the data outages have been reported by other tech sites the problem is finding out what is phone related or network related.
[Samsung Epic 4G Touch] Bountyhunter1000:
Do not be worried about your MSID and MDN. If they were not right you would not be able to make calls or use data. The fact that you are even getting data tells me that's all fine. When I worked at Sprint I rarely saw a MDN and MSID match. Like said before a simple profile update from the update menu will ensure these values are correct. The reason for these 2 different numbers (if anybody knows I'm wrong plz correct me) is to be able to identify a device regardless of your phone number which can be changed any time you want. You can change you number every day but the MSID will always be the same for that line. That is just 1 of the many identifiers the system uses to tell your device form the next. The only reason its confusing is because the MSID happens to be in "phone number" format.

Slow speeds could be and probably are a tower issue. But just to check download "Net monitor" from the market. This will tell you if your in fact in 3G (will say network type is EVOD) or in 1x. If your stuck in 1x no madder where you go something is up. Try to do a PRL update if this is the case. You could have wacked PRL download.

Last week or so my Evo 3D (i know shame on me) as well as everybody else had a bad PRL push that did not allow us to connect to 3g. So I went on here and found that there was a problem called Sprint and told them and 24hrs later BAM phone self PRL and no more issue.

---------- Post added at 01:26 PM ---------- Previous post was at 01:21 PM ----------

Might be hardware. I've seen internal antennas come off before, especially on samy's devices. If you tried all that and still nothing that is my guess.

Or like I said before in an earlier post this might be the base of the LOS issue. I think our phones are not programming properly over the air... LOS... :mad:
[Samsung Epic 4G Touch] eyecon82:
That may be the case in your situation basically not in mine. We have a blackberry and an evo on another line and it works great. I have also called in to confirm if there were any towers down everything seems to be fine in my area
[Samsung Epic 4G Touch] Bountyhunter1000:
Only resets your voice and data forcing a fresh hands free activation. This will not wipe your device. :D
[Samsung Epic 4G Touch] spitefulrain:
Well I went to the sprint store, and they didn't do anything because i was rooted. But i did get my MSID, and I manually input it along with my number and such. I have service again, but no data. I figure it's just not set up again yet, and was wondering if that was the case, how long data can take to reinitialize. Or if i should call customer support. It's only been about an hour since i got all this worked out.
[Samsung Epic 4G Touch] Bountyhunter1000:
Profile update. If you manually program you have to set data with a profile update. Menu - settings-about phone - system updates - update profile.
[Samsung Epic 4G Touch] melloyellow:
Bountyhunter1000, I have installed netmonitor and it says network type is EvDo.

Ive taken several speedtests and my average is like 250 kbps. I had one outlier that had 700+kbps down.

How can I find information if there is a tower issue in my area?
[Samsung Epic 4G Touch] Bountyhunter1000:
Call sprint and tell them u have bad speeds. They will check for issues in your area.

If u got 1 test of 700 then it sounds like a tower issue. but I could be wrong I get that here in nh on a regular basis.

Also make sure you are not set KBp/s it should be kbp/s on speed test that is bytes per sec not bits. Different meaning and values all together.
[Samsung Epic 4G Touch] spitefulrain:
If I try to update profile I get the same no service error. I can update PRL and Profile if connected to wifi, but switching wifi will still yield the same error, even after the updates.
[Samsung Epic 4G Touch] Bountyhunter1000:
Try to flash to stock and bring it in to the store and they should get u a new one.

If not.

Or because its do new I know your not past you 30 day trial, flash to stock and return it then get another.

If not.

Flash to stock with odin. Then flash again but pull cable out half way through and brick it. Bring to a dif sprint store and play dumb. This could turn out bad but it works.
[Samsung Epic 4G Touch] spitefulrain:
I'm going to keep trying, but if worse comes to worse, I may have to :/ Thanks for all the suggestions.
[Samsung Epic 4G Touch] Bountyhunter1000:
No problem. That's why we have xda.

Sorry for all the spelling errors driving, typing, and looking for a bail skip all at the same time.
[Samsung Epic 4G Touch] spitefulrain:
Not sure what did it exactly. But I was stock rooted, with no data whatsoever. I flashed bubby's stock+cwm kernel, and flashed AEMod 3.1 and now I have data again.
[Samsung Epic 4G Touch] whats77inaname:
As per Shane @ Sprint from the link the OP posted, 10:13am, 9/27/11:

My question is.....when's the next release????
[Samsung Epic 4G Touch] xlarkascendingx:
This works, but for some reason it still won't let me activate the phone. Could that be due to having Cricket NV items?
[Samsung Epic 4G Touch] kingsway8605:
Die Zombie, die!!??
[Captivate General] mymansionisabox:
EDIT:

AT&T's method of tethering detection has been settled.

You can easily change your browser identification string by following this:

Original Post:

So, I called AT&T about an hour ago to get my rate plan adjusted, they had some information on "usage patterns"

The AT&T rep told me that the system within the last 2 months had detected tethering. Basically read to me which part of the contract I was violating and that if I continued using it, they would remove my unlimited data plan (which I am grandfathered in) and place me in the 4gb tethering package (or something of that nature). He said AT&T is going to be sending out text messages to those who have been tethering starting tomorrow and will receive documentation in their bill about it.

I had been tethering through a MIUI rom, not that it seems to matter what method tethering occurred through.

The AT&T rep was even able to tell me that I had been tethering a 'laptop', not that that information is valid or backed up by AT&T data. I'm not sure how they would know that I was tethering a laptop (which is not the only thing that I had tethered in the last 2 months) or any other device, but by the way he told me the information, it sounded as if AT&T can tell what type of device I tethered too. I used to think it was impossible to tell, but I don't know.

Plus, I haven't gone over 2gbs in at least 4 months, tethering or not, so its not even like I am an abusive customer (even though in the past I have racked up 7gb)
[Captivate General] MikeyMike01:
I hope you didn't admit to anything. You should have called their bluff.
[Captivate General] mymansionisabox:
I said I hadn't. Ever.

And then the guy on the phone said, "well it says here that you have tethered your laptop."

I then said how I have an older phone, Samsung Eternity, that came packaged with tethering software, which it did and AT&T at the time encouraged me to use freely, might be causing tethering, but that I had never done it before.

He called my bluff. I don't want my unlimited data taken away.. so yeah.
[Captivate General] crispy1805:
I got a text message today concerning high usage data patterns. I wonder if anything has changed.
[Captivate General] MJHawaii:
The problem is that their greed will pave the way for the little guy they are trying to monopolize with tmobile buyout so i think alot of people are sick of att and how they charge for anything im not suprisrd
[Captivate General] nh5:
I've been tethering my touchpad with my captivate since I got it. Haven't heard anything from AT&T yet, once I connect my laptop I bet that will change. I think a way around this will connecting to a VPN on the phone then tethering through the VPN. Is the possible? should stop att from inspecting the packets.
[Captivate General] BenKranged:
I would have said "What is tethering? I don't own a laptop. How dare you make these accusations? What is your name and let me speak to your supervisor immediately." Etc. And then tell the supervisor the guy is making ridiculous accusations. Tell them they are bordering on defamation making these claims and you make have to take legal action if they don't cease and desist.
[Captivate General] xhozt:
you people who got the txt how much data do you normaly use ? i tether almost daily but i have not gotten a txt ...

---------- Post added 20th September 2011 at 12:01 AM ---------- Previous post was 19th September 2011 at 11:58 PM ----------

If they are packet inpecting we got a lawsuit coming ... not for me but for "other" reasons .. I think ATT is blowing smoke frankly .
[Captivate General] androidoholic:
There was actually an article about this on Phone Arena a few months back that I read but at the time they were only doing it to iPhone users.
[Captivate General] foxbat121:
It would be helpful for OP and those who got notice from AT&T post your average monthly data usage. Otherwise, I'd say it is pure BS.
[Captivate General] crispy1805:
Mine wasn't anything too serious, they just let me know that I was in the top 5% of data users and that next month they will be throttling me if I go that high again.
[Captivate General] bulletproof1013:
I agree. Because I use a lot. Sometimes 7 gigs

Sent from my unbrickable cappy *bam*
[Captivate General] Ilkinansr92:
7 gigs isnt alot some people do 50 gigs once i called custumer support couz my phone broke and he was like i see high data usesage 2.3 gigs and i told him i use cloudmedia for movies and pandora so he shut up. Couz they think if u use a lot of data u tether. Also if u want to be a **** just tell then i got cable and its a lot faster then ur connection. He should get the point

PS. I assume all the people who got the text are unlimited users if so at&t trying to make a switch for u because they want more money.

Sent from my CM7 Motorola Atrix 4G
[Captivate General] Ilkinansr92:
Double post srry
[Captivate General] xThe Enforcer:
Good post!
[Captivate General] mkoby:
The problem with this line of approach is that AT&T customer service reps are required by company policy that any time you mention taking legal action against them to transfer you to their legal department and have you immediately begin dealing with them. Had a friend who was a customer service rep for AT&T (and Cingular before it), and he sent many a people to legal for doing things like what you mention here. AT&T have some nasty lawyers so dealing with them is not something that should be high on your list.
[Captivate General] mymansionisabox:
Here's the run down of my data usage.

Averages for months

15 months: < 2.5gb/month (as far back as AT&T lets me see other than 1 month that I had 0kb for some reason)

10 months: 3.02gb/month

5 months: 1.68gb/month

3 months: 1.8gb/month

2 months: 2.3gb/month (this is for Aug-Sept)

1.95gb/month (this is for July-Aug)

The rep had said "based on the the last couple of months"; assuming couple is 2, those are the months AT&T is looking at for tethering. Those are mighty low averages imo.

Peak at 7.2gb per month, low of .1gb, normal low is .8gb.

And although its not on the chart, for my billing cycle in September, I used 1.5gb

http://i51.tinypic.com/3178aon.png

Honestly to tell AT&T I have never tethered is a bold faced lie. Back on Cingular, I was encouraged to tether, and I did often. I had a Sony Ericsson T616 and I would tether over its blutooth connection to my laptop. I had the 20$ unlimited data plan and tethered to watch streaming footage of Hurricane Katrina back in 2005. I eventually dropped unlimited data (which seemed too pricey, wish I had kept it). I got back on Unlimited data but for feature phones and tethered on those devices as well on AT&T from 2007-2009. AT&T provided software for it. I bet I can find it too. Also, my Samsung Eternity came prepackaged with tethering software, that was in 2009. And honestly, I never even surpassed 2gb until I got my Captivate.

I guess my stance is, if they didn't want me tethering, why include it in phone bundles, and why target me now? I wouldn't say that an average of less than 2.5gb a month is 'abusive' or causing significant strain. I guess its all pointless to argue anyway, it is what it is.

They must be packet sniffing... and I like the VPN idea, but you won't catch me trying it until some brave bastard does first. 30$ for data, restricted 'unlimited'-nontethering data, is fine with me.
[Captivate General] BenKranged:
Yeah I wouldn't actually follow up on the legal action. If they still wouldn't back down I would probably just change carriers. Though they are all the same for most intents and purposes. Maybe telling them you want to cancel your account because you don't like being accused of things when you are the paying customer would be a better approach. Have them transfer you to retention.

I just meant take the same approach to tethering as flashing roms. If they ask you about it just say "what does that mean?" and act like you don't understand technology at all.

So is selling unlimited data that isn't unlimited.