yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] silencerx614:
just got this email at 8 pm today.

Thank you for pre-ordering the Epic 4G Touch. Due to overwhelming customer response, Sprint was unable to fulfill product orders for authorized dealers in time to meet today.s launch. The good news is that a shipment of this hot new phone will be delivered to our warehouse by early next week (September 20th or 21st) and we will immediately fulfill and ship orders overnight to customers who placed a pre-order*. Thanks for your patience and we.ll keep you posted on the status of your Epic 4G Touch!
[Samsung Epic 4G Touch] cdszoke:
Once again this proves that Sprint employee's even store managers don't have all the facts. If this was true than why did wirefly have an inventory to send to their customers.
[Samsung Epic 4G Touch] 00Soul:
Yeah agreeing with just above, just look on this board. Plenty of people picked one up today from Best Buy and about half the Wirefly preorders on here already have theirs (I'm an exception to that one).

---------- Post added at 10:41 PM ---------- Previous post was at 10:37 PM ----------

Well, Wirefly promised me free over night Saturday delivery but, my order has said "awaiting inventory" since yesterday morning.
[Samsung Epic 4G Touch] Vegasden:
They lost my order. Once the date changed to later and later, I felt I couldn't rely on them. Not their fault, as I noted a 3rd party Sprint store here in town said he didn't get his shipment either. But I got mine at a company store less than 4 miles away. And, it appeared I was one of few people there to get one.

To add insult to injury, tonight (after I came home from work) they had also taken off the take20 discount that had originally been there...raising the price $30+. Even though I paid extra...this type of bait and switch is bad business...and they'll not see mine ever again.
[Samsung Epic 4G Touch] chrisnosleep:
I gave up on Letstalk. Had to drive an hour to a real Sprint store and pay full price, but I think it was worth it. As far as Letstalk goes, its just bad business to first advertise that they would be shipping the phones this past Monday, which was a blatant lie. And second, I called them and they said they were for sure getting the phones on Friday and that they only had around 100 orders at that time, and that there were plenty more that would be coming in, so there would BE NO BACKORDERS! Bad business! And, well you know the rest of the story.

And by the way, if any of you live near Wichita, KS, the Sprint store on North Rock Road had another 15 or so left when I purchased my phone. They even said they were going slower than they anticipated. This was at about 2 PM Friday. They also had 2 styles of cases to choose from and screen protectors, all OEM from Samsung.
[Samsung Epic 4G Touch] Overstew:
Gahhh! I've got to wait until next Thursday! This is depressing when I am reading how others are in love.

EDIT: If only Bestbuy would price match at least $150, I'd go to them.
[Samsung Epic 4G Touch] Dalmus:
I wish it were Thursday for me... Here's the email I got from Let'sTalk yesterday:

"Thank you for ordering the Epic 4G Touch. Due to overwhelming customer response, Sprint was unable to fulfill product orders for authorized dealers in time to meet today's launch. What this means for you is that there is potentially a 2-4 week waiting period before we receive additional devices from Sprint."
[Samsung Epic 4G Touch] Overstew:
I placed my order on the 10th (so I think I'm a lot higher in the queue than most.)

But my last message I've received was,

When you go into your order, does it say back-ordered estimated shipment Sept 21st?
[Samsung Epic 4G Touch] Dalmus:
Even worse: "The Samsung Epic 4G Touch (Sprint) you have ordered is currently backordered. The product estimated time of arrival is UNKNOWN."

Mind you, I had actually TALKED to somebody at Let'sTalk earlier in the day and she told my my order was scheduled to be shipped next week.
[Samsung Epic 4G Touch] Overstew:
Damn, if I had to wait another 2 weeks, I'd cancel and go else where. LOL

I'll put up with 5 days delay for $80 savings (excluding tax).
[Samsung Epic 4G Touch] deano0714:
Call your local best buy or radioshack amd see if they ha e any and ask them to hold if for a couple of hours... Thats what i did but they told me each bb got only 2
[Samsung Epic 4G Touch] princessakiki:
My best buy priced matched letstalk.com for me
[Samsung Epic 4G Touch] Overstew:
My Bestbuy specifically states that they wont price match online prices. I'll call regardless and see what they can do.

EDIT: lol Bestbuy opens in 30 minutes. :X
[Samsung Epic 4G Touch] Dalmus:
Gotta wonder about that... Did Sprint REALLY underestimate the demand for the (arguably) most anticipated phone of the year? Did they really hog most of the phones for their corporate stores, hoping people would be forced into paying them an extra $50 - $100 per unit because they couldn't get them elsewhere?

Sprint's getting more rinky-dink every year!

---------- Post added at 08:39 AM ---------- Previous post was at 08:34 AM ----------

Let me know what they say.... I tried it when I got my Moment (ugh), and they wouldn't price match an online store.

I KNOW I'm not going to a corporate store... but if I go anywhere else, I'll be losing at least $36+tax. Decisions decisions!
[Samsung Epic 4G Touch] Overstew:
I'm avoiding corporate store. My choices are wait for Letstalk.com (estimated next Thursday delivery) or BestBuy (only if they price match.)
[Samsung Epic 4G Touch] WhiteZero:
I called one of my local Sprint stores and they said they have like 8 in stock. So I'm just going to say screw it and go pick one up today, cancel my pre-order.

Have fun getting bumped up in the queue guys!
[Samsung Epic 4G Touch] MadFlava:
Picked mine up at Best Buy yesterday. Went to Radio Shack and the guy looked at me like I had 3 eyes but that dude is a douchebag. Ive been in there before trying to do phone business and he's a complete jerk. But Best Buy had 2, I bought one on the spot. The kid waiting on me says "WOW sweet! I was hoping to sell one of these before I got off at 3. We just got them in about 15 minutes ago."

So far sweet phone. Its amazing how thin and light it is compared to my old Evo.
[Samsung Epic 4G Touch] iSaint:
My phone is literally 10 mins away from my house ... at UPS sitting there all alone ... I have to wait until Monday..... afternoon 8(
[Samsung Epic 4G Touch] puff601:
Dude... Call your local ups and go pick it up! I have to do that all the time.
[Samsung Epic 4G Touch] eyecon82:
Damn you have 12 percent sales tax?
[Samsung Epic 4G Touch] eyecon82:
Aren't all ups is closed on saturdays?
[Samsung Epic 4G Touch] matrok:
Not sure what all the charges mean but this is what my receipt showed.

$199.99

Gross Receipts Surcharge $5.75

Subtotal $205.74

Communter Trans Dist NY 0.3750% = $0.75

New York NY 4.5000% = $9.00

New York NY 4.0000% = $8.00

Sales Tax on Gross Rec = $0.51

Amount Due = $224.00
[Samsung Epic 4G Touch] mrpickem:
Mine still shows 9/21..just snipped
[Samsung Epic 4G Touch] eman3316@optonline.net:
Mine shows the same thing as yours.....except I paid $1 dollar less :D
[Samsung Epic 4G Touch] SRobby:
Me three, except mine was 128.98 for upgrade.

Now here's the bad news, I just got off the phone with letstalk, so glad they speak English, and they said that depending on where I am in line that it could be two weeks until it ships out..........not happy.....

I ordered another one from wirefly for a port in for another line , and they're I'd to disconnect the current phone today and that one won't show up untiil Monday. Not a great start, this phone better kick ass.
[Samsung Epic 4G Touch] iSaint:
This they are all closed on saturday and sunday

Sent from my SPH-D700
[Samsung Epic 4G Touch] molopasm:
I had no problems having Sprint remove my $36 activation fee. I am also not a huge customer or anything, just a family plan with 2 phones.
[Samsung Epic 4G Touch] Dalmus:
Okay, I gotta know... How did you two get such a low upgrade price??

Or was that a discount off of the new line price?
[Samsung Epic 4G Touch] melloyellow:
I got the email that said "expected to arrive at warehouse 20th or 21st.... will ship preorders then" but my status says "UNKNOWN". I ordered through walmart so my letstalk status screen looks differently.

I ordered on the 11th. Order #15213xxx

What do you guys think, best case scenario?
[Samsung Epic 4G Touch] itbmd:
BEST case scenario, is they get them on Tuesday and we get them on Wednesday. Worst case scenario, I don't even want to go there.

A more curious question, should I have seen a line item that says "waived activation" somewhere on my receipt or email? Or is the proof that I ordered within the designated timeframe?
[Samsung Epic 4G Touch] melloyellow:
Is letstalk waiving all preorder activation fees? I have a $36.00 charge on my receipt.

Did most people order directly through letstalk.com? I ordered through walmart so I am wondering if I am getting screwed because of that. Seeing mrpickem's screenshot worries me. If letstalk's order #'s are sequential, I've got about 3000 on him and my order status page shows "UNKNOWN".

Dalmus, when did you order and did you order through walmart?
[Samsung Epic 4G Touch] Dalmus:
You know, now that you mention it, I don't see that in my emailed receipt... It WAS listed in the cost detail before I actually submitted the order. I remember specifically because I was mildly surprised when I saw the "Special: Free Activation" button next to the phone before I put it in my cart.

Mellowyellow:

I ordered on the 16th around 7:30am. (I was hemming and hawing about whether to go ahead and upgrade). My order number is 15229662, and I ordered through Walmart Wireless.
[Samsung Epic 4G Touch] Vegasden:
They were running a special for a few days waiving activation for Sprint phones. I believe it was for four days or so, but can't recall the dates.

....
[Samsung Epic 4G Touch] melloyellow:
Thanks for the quick response Dalmus (btw only less than an hour south of you)

I wonder if this "UNKNOWN" date thing is a Walmart Wireless front-end issue.

However, I did get the email that said "...will be delivered to our warehouse by early next week (September 20th or 21st) and we will immediately fulfill and ship orders overnight to customers who placed a pre-order*..." and I believe you said you got the 2-4 week one.

Would post a picture but I guess I need 8 posts in order to do so.

Anyone who ordered through Walmart Wireless have an actual date in their status?
[Samsung Epic 4G Touch] itbmd:
Letstalk is waiving all activation fees for Sprint phones until Monday. I don't have any activation charge on my receipt. I ordered on 9/14 directly through Letstalk.com. As you ordered through Walmart, I am not sure if Walmart is going to honor that.

EXACTLY! I just did a mock order, and it does show up in the cart before you start going through checkout, even right now. Well Sprint is going to charge us the $36 upfront regardless. But in 3 billing cycles, SOMEONE (either Letstalk or Sprint) should approve the $36 credit. But here's the rub, what proof do we really have? A screenshot of the banner and the terms? I did a quick google and it looks like they offered it back in July, so hopefully if there were any issues it was worked out (though it still isn't 3 cycles for those folks either yet). I don't mind waiting at all, I just wish I had something more concrete in my order confirmation email stating so.
[Samsung Epic 4G Touch] Dalmus:
Does that put you in Kenosha, or just over the boarder? Any stray 4G towers near you? A friend of mine was playing with his phone at work, and found out we have a 4G tower lit up (unofficially) covering the south side of Milwaukee... Maybe I won't be wasting that $10 data fee after all. :)

Yes.. a scant five minutes after I hung up with their rep that told me my phone would be shipped out early next week and I should have it "by Friday at the latest." Stupidheads!

I didn't catch that part when I was looking over the cart! I don't mind waiting for the credit either, but... like you said, it would be nice to have some sort of proof so if we don't get it (and we remember we were supposed to!) we have a leg to stand on.
[Samsung Epic 4G Touch] melloyellow:
Kenosha indeed. Not sure if there is any 4G down here, don't believe so and according to the coverage map, no.

I will be happy if I have the phone by end of next week, but deep down I'm very uncertain considering the current situation/information.
[Samsung Epic 4G Touch] itbmd:
Give yourself a calendar reminder. It's TOO easy to forget in 3 months (and that's exactly what Sprint wants. Same reason MIR's are so popular). Hopefully it'll just be one of those basic "just checking" calls and they say "of course you should have received it by now. Let me get this taken care of" and we don't have to fight tooth and nail for it.
[Samsung Epic 4G Touch] Dalmus:
That's actually a good idea that should be common sense!

Then the question will be whether we call Let'sTalk or Sprint!

My skin crawls at the idea of dialing *2...
[Samsung Epic 4G Touch] anotherhawkeye:
Ok, I spoke to a very knowledgeable rep and here is the deal: lets talk received only 50 orders on friday. Worst part is, they don't know how many phones they'll receive on the next batch. Could be 50 or could be 500 (her words). There is no guarantee that all preorders will be shipped next week. If you have not ordered on the first couple of days (before 12th), don't hold your breath waiting for the phone next week . I went with my plan b (get from store) because i ordered on the 14th. Never again i will buy a phone from letstalk .
[Samsung Epic 4G Touch] NeeceeBabe:
F(jsdjfkdsf sjlkfd slfk sdklfj sd! LoL... Damn it I ordered on the 12th.. I'll give it until Tuesday and see what happens I don't wanna wait freaking two weeks SMH!
[Samsung Epic 4G Touch] 00Soul:
Like you I had ordered on the 14th, then cancelled on the 15th and switched to Wirefly (who made promisses they didn't keep). I'm wondering, in this game of phones, who will get their e4gt first. Me, who ordered from Wirefly at the last minute or the folks who ordered early from Letstalk.
[Samsung Epic 4G Touch] NeeceeBabe:
I'm over thinking about switching to wirefly... better chance of getting it next week maybe?!? lol
[Samsung Epic 4G Touch] dmauin717:
damnit and i see this thread after i make my order through letstalk!!! i was blinded by that free overnight shipping, waived activation fee and $15 off coupon that i didnt see that backordered status! smh.
[Samsung Epic 4G Touch] Dalmus:
Honestly, unless I could get in on the Amazon student discount for the monthly bill, its not worth it to me to cancel my order and go somewhere else... I've lived with my Moment for over a year, I can do it for another two weeks.

I especially don't understand the people willing to cancel their mail orders and go to a Sprint Store... I'd rather keep my $95. :)
[Samsung Epic 4G Touch] eman3316@optonline.net:
Yeah, I went to a Sams Club yesterday and they had it in stock. It was around $178 there. I asked if they priced match and they said not from any online stores and only retail stores. So I said you guys can't do anything. He said how much did you pay for the phone. I was almost hesitant to tell him. $79.99. When I told them, they just kept repeating $79.99 and that price is crazy.

I don't think they believed my because they just laughed every time they would say $79.99. I didn't even tell them that was tax free and no activation charge. They probably would have punched my in the face at that point. lol

As much as I would have like to have the phone yesterday, I couldn't imagine spending that much more money to have it a few days earlier. So we need to just hang in there folks and hopefully this is a good week for Letstalk customers!

Just to add, if Letstalk offers the same price again on a future phone but says it it will ship a week after release day I will still probably order it to save so much money. I think the big let down here was we were all expecting it to be sent on release day which led to the disappointment.

Anyway, it is only a great saving once I receive the phone. Until then, I didn't save anything......
[Samsung Epic 4G Touch] Dalmus:
That price *IS* crazy! lol

I sure wish somebody would share how they got that price!
[Samsung Epic 4G Touch] eman3316@optonline.net:
You can't anymore......Last weekend they had the phone for $99 if you added a line. Then used the 20% off coupon. The next day they were offering free activation so I called and they added that as well.

Thye since raised the price of the phone.......

This is the first time I ordered through them and as long as I actually get the phone soon, I will order from them again if I can save that much money.....
[Samsung Epic 4G Touch] Dalmus:
Finally did some research, and it looks like you can still use a 10% coupon, which would bring my phone down to $134.99. Of course, LetsTalk customer service isn't open on Sunday's, so I sent them an email to see if I can get this code added to my order and save myself $20!
[Samsung Epic 4G Touch] eman3316@optonline.net:
Hey, check your pm.....
[Samsung Epic 4G Touch] Dalmus:
You rock. +1
[Samsung Epic 4G Touch] itbmd:
That's exactly the question I have. My GUESS would be Letstalk, as they are the ones offering the waived activation. If Sprint was offering it directly, then it shouldn't matter who (Letstalk, Wifely, Amazon) we get the phone from, unless the offer stipulated you must purchase the device from Sprint.

I actually must defend *2. Are they perfect, FAR FROM IT. But in the 2 years I've been with Sprint, I'd honestly say they've gone from a 4 to an 8. There's still room for improvement, but I no longer DREAD calling them anymore.

By orders, do you mean orders for phones by customers, or orders of phones received? That is my worst fear, and you are the bearer of bad news and my worst fear. But, nothing I can do. Just hope they can get it shipped out ASAP. I MIGHT consider buying from them again. But after this experience, I will think twice.
[Samsung Epic 4G Touch] Dalmus:
I just got off the phone with Walmart Wireless, and they said they are scheduled to get another shipment in on Wednesday.

She DID tell me that they were expecting to get enough to fill most of the back orders, but she said something to the effect of, she honestly doesn't think they'll all get filled with the next order.

She ALSO told me that somebody in THEIR company was the one that short-ordered, thinking that the demand wouldn't be as massive as it turned out to be... She implied to me that Sprint wasn't a major source of sales for them!

On a happy note, they added the referral bonus to my order, bringing my new Epic down to $129.99. Yay!
[Samsung Epic 4G Touch] NeeceeBabe:
Well I just opened a slot for one more person to get their phone who ordered after me... Order canceled. Going into the sprint store today to pick up my phone. I love hook ups. Hehehe. Not paying more than I would have paid with Letstalk.....

Good LUCK to yu guys :);) :D
[Samsung Epic 4G Touch] 4redstars:
I ordered from Letstalk on the 9th...I better be getting my phone shipped on the 21st!! :p
[Samsung Epic 4G Touch] xak944:
Any advice to the rest of us on finding a "hook up" like that? :confused:
[Samsung Epic 4G Touch] NeeceeBabe:
Uhhhhhh sex change and plastic surgury?!?! LOL. Manager likes me to be honest.. hehe.
[Samsung Epic 4G Touch] xak944:
Well, aren't you special. Good 'ol equality... :mad:

And to all the guys who hook up hot chicks, you're encouraging this type of behavior.
[Samsung Epic 4G Touch] Docarut:
I bet Fat Chicks hate you!;)
[Samsung Epic 4G Touch] itbmd:
Thanks for the update. Now hopefully they ship on the 21st as promised. I'm not the least bit surprised it's their screwup and not Sprint's. If it was sold out at Sprint, I'd blame them; but it's not.
[Samsung Epic 4G Touch] NeeceeBabe:
What type of behavior? LoLoLoL... When I said sex change and plastic surgery I didn't mean that's what I did, but what You woulld need. I"m Naturally Appealing lol.. Just to clarify! LOL

Something like that lol.
[Samsung Epic 4G Touch] Dalmus:
lol

Althought, to be honest, there are PLENTY of hot chicks I know (no, unfortunately not in any ways the matter!) that I wouldn't give a discount unless the fate of humanity depended on it... and then I'd still have to think about it!

A lot of the hotties are also stuck up bleepity bleeps. :)
[Samsung Epic 4G Touch] xak944:
Best Buy was out of stock, and said they won't price match to Walmart even when they get them in stock.

Walmart near me doesn't sell Sprint at all.

Went to Sprint store, they would not budge from $199. Told me corp. policy forbids them from changing price, and that employees cannot even purchase the phones yet. Who knows how much of that is BS, but even with my preferred employer account they wouldn't hook me up. But, I don't have any b00bs, so maybe having those would have helped.

I dunno what kind of discount you got at the Sprint store, but apparently it's quite special.
[Samsung Epic 4G Touch] rdwing:
This is also what I ran into at bestbuy and sprint.
[Samsung Epic 4G Touch] Overstew:
I'm just waiting on my order now. It's scheduled to ship Wednesday, so I'll have it Thrusday (hopefully). This, Amazon, Newegg, and Wirefly are the only two places that'll give any discounts. ($150-)

Unless you have an amazing Bestbuy Manager that'll price match (which I've heard has happened in this thread), then you're stuck with online pricing.
[Samsung Epic 4G Touch] jazzneel:
how does letstalk.com work? When they send you the phone, is it already activated, or do you activate it when you get it? I'm planning on using my sister's upgrade, and just calling in and swapping phones. Also, the $10 add on, if you already have it, do they charge you extra?

Also, how does it know which phone line to upgrade? it doesn't seem to ask on the website...
[Samsung Epic 4G Touch] Overstew:
I've never ordered from them before, but I imagine that they ship you the phone unactivated and you have to activate it once you open it. It's kind of confusing because in my order status it states that they'll activate then ship.

EDIT: if you already have the $10 add on, there is no need to worry. It'll still be recurring $10 / month.
[Samsung Epic 4G Touch] jazzneel:
how do they know which phone line to upgrade? It never asked me a phone # to upgrade
[Samsung Epic 4G Touch] Overstew:
Did you already place your order? If you never gave a phone number, I'd imagine that Letstalk.com thinks you're a new Sprint customer.
[Samsung Epic 4G Touch] jazzneel:
No I didn't do the order, I was just playing around with the website, and got confused. I selected upgrade phone. Maybe i'll just go through wirefly, and pay the activation fee, esp since it seems like its easier to go through them...on walmart, the same thing seemed to happen, it didn't ask me a number. Maybe I'll just call them actually...

but I can't wait to get this phone, I have a samsung epic (which is currently on eBay for sale).
[Samsung Epic 4G Touch] Overstew:
Once I got to Checkout, it asked me for my number and personal information for a credit check. I did it through Letstalk just incase I change my phone in less than 6 months (it's incredibly unlikely, but you never know.)
[Samsung Epic 4G Touch] jazzneel:
If the account holder is my father, I should just use his name the entire way, but can use my own address/credit card for billing purposes right? When they ask for the name/drivers license #, does that have to be his, or the person who's phone # it is? I'm using my sister's phone upgrade.

How long does it take to ship, it says its ready to ship on 09/21, and overnight is free? So would I get it on the 22nd?
[Samsung Epic 4G Touch] Overstew:
You need to use whoever's information is the main account holder for the Sprint account. So, if it's in your fathers name, then you must use his information for the credit check.

I've heard rumors that people who order through letstalk.com now have to wait 1-2 weeks before the next shipment of devices.

EDIT: For the phone number, just put the phone line you're wanting to upgrade.