yashsingh1/xdaforums huggingface dataset:
[Samsung Epic 4G Touch] churro7:
Mine said that too

I check again now says ready for fullfillment but still at carrier approval in the lower tabs
[Samsung Epic 4G Touch] 00Soul:
Yep, "Backordered" is now gone from mine as well.
[Samsung Epic 4G Touch] smark72:
I just called and was told that backordered was on there because the were originally supposed to get them today but they are now not getting them til tomorrow.
[Samsung Epic 4G Touch] krazyflipj:
Damn I should of never cancelled my Wirefly order. Looks like I'm waiting til Monday
[Samsung Epic 4G Touch] 00Soul:
ha, I'm now thinking about cancelling my Letstalk order and going with StudentRate/Amazon. Phone is $149.99 but you get 23% off your monthly bill. Over time this is definitely the biggest money saver. I'm a student so no issues with that, though supposedly there are ways to get in on it even if you are not a student.
[Samsung Epic 4G Touch] 4redstars:
I'm not changing any order. I already get 27% off my monthly bill and all the stress of running from place to place and worrying about a few days is not worth it.
[Samsung Epic 4G Touch] 00Soul:
If I was you I wouldn't worry about it either. But saving $25-$30 now or 23% which is about $29.90 a month for the next 2yrs is hard not to think about. I don't really care about how soon I get it.
[Samsung Epic 4G Touch] anotherhawkeye:
I talked with a rep. She was very helpful and said they had 835 orders for the phone. I ordered the phone yesterday so don't think I have a realistic chance of getting the phone in a week :(. I'll have to go with my plan B, which is to get from sprint store, even though it's going to cost twice.

I'm going to wait till tomorrow morning and decide.
[Samsung Epic 4G Touch] 4redstars:
I'd totally change my order if I were in your shoes! Totally agree.
[Samsung Epic 4G Touch] 00Soul:
Ironically, I started this thread but am no longer qualified to comment in it. Cancelled with Letstalk, went with Wirefly via StudentRate and after 40mins on complaining got them to agree to Saturday delivery.
[Samsung Epic 4G Touch] 4redstars:
^^^^ Good job!
[Samsung Epic 4G Touch] smark72:
I have one with my name on it at best buy, if mine gets delayed or backordered on lets talk I will be canceling. Giving them til 5pm tomorrow to show it shipping.
[Samsung Epic 4G Touch] Khilbron:
That's crappy, when you select overnight shipping for an item it should ship Friday to arrive on Monday.
[Samsung Epic 4G Touch] eman3316@optonline.net:
Yup, very cool of them!
[Samsung Epic 4G Touch] Dalmus:
I feel left out! I didn't get one! Of course, I wasn't a preorder, so maybe I shouldn't complain...
[Samsung Epic 4G Touch] ImaWinRAR:
hey y'all. just got my ET4G today (awesome, btw), but i noticed that the wimax couldnt connect. another fellow who got his from LetsTalk also had this problem, as well as other ppl who got their phone from 3rd party sellers. Anyway, if this is the case, you will need to do a hard data reset and let the phone go through its hands free activation process and it'll be good to go!

this was pretty helpful, look for kingsway8605's post. i found it easier/faster

http://xdaforums.com/showthread.php?t=1269282
[Samsung Epic 4G Touch] Vegasden:
I'm sure people just unpacked and fired away without reading the inserts telling them to do just that.

....
[Samsung Epic 4G Touch] mrpickem:
I recieved my phone yesterday afternoon by UPS, no signature required. I think for $80 total price it was worth the extra 6 days I had to wait. Also I recieved this email from LT last night. $25 free accy is not much...but something. ;)

-----------------------------------------------------------------------------------

Dear Customer,

The good news first: Our shipment of Epic Touch phones arrived yesterday and by now you should have already received your Epic Touch 4G or will receive it shortly! (Please note, there are three issues that could delay your shipment: your credit card is declined, there is an issue with the carrier regarding upgrade eligibility or activation, or UPS fails to deliver on their overnight promise. In the case of the first two, if you are affected we've been madly reaching out to you to try to resolve the issue immediately.)

We're writing to express our sincere apology for failing to deliver to you the Samsung Epic Touch that you ordered last week and patiently (or maybe not so patiently) awaited. We are extremely disappointed in ourselves. Unfortunately for you and for us, demand for this phone massively exceeded our initial forecast. Simultaneously, Sprint experienced the same overwhelming demand through their other channels. And to compound the issue, Sprint delayed shipping our order until Monday, September 19th.

In an effort to compensate you for our failure to deliver on our promise, we are offering a coupon good for up to $25 worth of free accessories, you can use coupon ****** any time in the next year to order these accessories. This code is unique to you, but if you lose it our reps will be able to look up the code with your original order. While we're on the topic of compensation for the delay, I'll take a minute to address an issue we've seen pop-up in several public complaints about this issue - that we are not offering to ship you your phone overnight for free. That is incorrect, if you were not already receiving free overnight shipping with your order we in fact will ship your Epic Touch overnight, for free.

We knew that this was a great deal when we ran the introductory offer, we just never expected this sort of response; and we're delighted that you were so excited about this phone. We think we offered a deal that is better than anyone else, and that as a company we offer a better value and service than any of our competitors: Free Overnight Shipping, Waived Activation Fee, up to $100 off carrier price, and no restocking fees if you don't like your phone.

Did we blow it? Did we lose you as a customer forever? We sure hope not. We love offering unbeatable deals to our customers, and we look forward to offering more great values in the future, but we know we need to make things right with you, as our customers make or break us.

Thank you again for your business and your understanding.

Ruth Yankoupe, COO

Dave Frame, CMO
[Samsung Epic 4G Touch] Dalmus:
While I was annoyed by having to wait, with a status of "UNKNOWN" for several days, I DO have to say their customer service reps WERE excellent every time I contact them.

AND, when all is said and done, I ordered a massively popular phone on release day, and still got it less than a week later, saving $120 over Sprint's price.

I can't really complain too much!
[Samsung Epic 4G Touch] eyecon82:
screw that...im still NEVER ordering from them

those morons forgot the word of "pre-order"....if you pre-order something, then you make sure it is available for that customer.......if you only have a 100 phones, then you only do 100 preorders

they just wanted to suck up everyone's money while they could and hope you didn't notice the delay.

this company has redefined the meaning of "pre-order"

I'm glad I cancelled with them and went with wirefly. I was able to get my phone on opening day and i Had no issues what so ever. It seems that wirefly was on top of the game when predicting demand

---------- Post added at 11:58 AM ---------- Previous post was at 11:57 AM ----------

i hope you guys are raping their facebook wall

if not, here is the link

https://www.facebook.com/LetsTalk?sk=wall
[Samsung Epic 4G Touch] Dalmus:
I think this goes to show that Sprint as a national carrier is a distant third to AT&T and Verizon. A rep heavily implied that they normally don't get a lot of Sprint customers, which is why they didn't order enough phones to cover the entire pre-order demand that they ended up with.

That being said, I do agree that they should have had some sort of counter, internally, that shut off preorders when they reached a number that was equal to the number of phones they expected to receive. Let the rest of the orders remain as "backorder."

But again, in two years when I'm looking to order a phone again, I'll take a look at LetsTalk. I just won't go through them if I need instant gratification.
[Samsung Epic 4G Touch] Overstew:
I got my phone and I'm satisfied. No point in ranting...I got a good price and everyone makes mistakes. For all we know, it could've been on Sprints or Samsung's end.
[Samsung Epic 4G Touch] eyecon82:
uhm...no...it was letstalk's ends....every other retailer got their phones in time... they didn't anticipate the demand for this phone.

Regardless, I'm glad you got your phone.....

I too, also got an excellent price, but had my phone last friday instead of this friday.
[Samsung Epic 4G Touch] NeeceeBabe:
Damn I wish I was still a student!!! Lol

WHat do they need, is there a way to ummmm milk the cow?!?! Lol I always need milk for my cereal! LOL
[Samsung Epic 4G Touch] 00Soul:
I guess you at least need a .edu email address.
[Samsung Epic 4G Touch] NeeceeBabe:
Nope dont have one of those :(. Besides the phone is backordered on amazon. :mad:

But it's a 700+ savings over two years.. Thats another upgrade or maybe two lol. But I wish I knew how to create a edu email account lol
[Samsung Epic 4G Touch] VonLaserface:
My order was in and verified early Tuesday morning but I still have a feeling I might hit back-order status.

If I don't have a status update from LetsTalk by morning I'm going to hit my local Sprint store right when they open to see about getting one there.

I'm all for saving 100$ but if I have to end up waiting until next week some time I'd rather pony up and get it in hand asap.
[Samsung Epic 4G Touch] NeeceeBabe:
Patience is really a virtue.. Wouldn't you much rather save that hundred and buy accessories for it?! Mhl cord, dock, case, screen protectors... I know the teasing of people already having theirs is getting pretty over whelming.. Find something to pass time. Play angry birds, and before you know it FED EX will be knocking on the door lol.
[Samsung Epic 4G Touch] VonLaserface:
We'll see how I feel about it in the morning. I do already have two cases in hand and a screen protector on the way from Skinomi.

The Razr2 I'm currently using is giving me funny looks and I'm starting to think it's not to be trusted...thus the sense of urgency :P
[Samsung Epic 4G Touch] churro7:
Mine now says backordered instock 9/19/11
[Samsung Epic 4G Touch] VonLaserface:
A moment of silence for Churro...so sorry!

Edit: Mine just did too! Off to camp Sprint I go.
[Samsung Epic 4G Touch] WhiteZero:
Well shoot. I pre-ordered on Saturday and mine says "Backordered-In Stock on 09/19/2011"

Oh well, still only paid $80 for it.
[Samsung Epic 4G Touch] smark72:
Same here, i am canceling and getting from best buy mobile. they are getting a whopping 2 units and holding one for me.

I don't trust that they won't change that backorder date again if I wait.
[Samsung Epic 4G Touch] krazyflipj:
Damn mine still says ready for fulfillment

Sent from my MIUI Powered device
[Samsung Epic 4G Touch] matrok:
Same here.
[Samsung Epic 4G Touch] smark72:
Click on your order number to the left of where it says ready for fulfillment and you will see the status under phone description. It probably says backordered.
[Samsung Epic 4G Touch] krazyflipj:
Unfortunately just got an update that phone is bzckoredered. So weak

Sent from my MIUI Powered device
[Samsung Epic 4G Touch] mrpickem:
I ordered a week ago for $80. Was told that it would ship today and I would get it Monday...however, today I got an email from them saying it was on back-order and would not ship until Monday(estimated). Not a huge deal, but a little deceptive. Still I would rather save $134 and wait 3-4 days. $199 + tax in stores vs $80 shipped with free activation at LetsTalk. ;)
[Samsung Epic 4G Touch] VonLaserface:
I'll be very surprised if they actually have it in stock again on 9/19.

I'm not going to cancel my order unless I find one available locally (fat chance) so here's hoping!
[Samsung Epic 4G Touch] eman3316@optonline.net:
I would like to know if the phone is truly back ordered or they just haven't received any shipments yet. I ordered on 9/11 and they updated my account to back ordered this morning. I don't think there could have been that many people before me that purchased the phone that would have fullfilled their first shipment. I would think their shipment of this phone would be pretty large.

Just seems weird that wirefly got theirs 2 days early.
[Samsung Epic 4G Touch] NeeceeBabe:
Same.... F****! Sighs :mad::confused::confused::eek:
[Samsung Epic 4G Touch] WhiteZero:
You'd be surprised. When word got out that Walmart Wireless (who uses LetsTalk) offered the phone for $99, I'm sure a ton of people jumped on the deal. I pre-ordered 9/10 and it says I'm on backorder too.

It's possible we might still get it shipped today, but don't get your hopes up.
[Samsung Epic 4G Touch] 4redstars:
One of two things happened here.

1. They don't have their crap together and don't have the phones yet. I ordered on the 9th ( a full week ago). Plus if it were truly backordered and they were fulfilling orders chances are one of us would have seen a phone as shipped...

2. They got a lot of orders with a ton of coupons and discounts and are hoping people will cancel those orders which will allow a smaller fulfillment of those coupons. Maybe they calculated the amount they lose on the coupons / discounts vs the money made from Sprint on signing people up for 2 year agreements.

Either way it shows very poorly on how they handle their business.
[Samsung Epic 4G Touch] VonLaserface:
First in line at my nearest corporate store for an inventory check, here's hoping!
[Samsung Epic 4G Touch] green98ls:
mine is back ordered as well. could probably go to sprint store and get one, but that would cost $100 more plus $36 activation.

I want the phone but I can wait a few more days
[Samsung Epic 4G Touch] 4redstars:
Crap, I just received a 100 dollar off coupon through Samsung for this phone, that would take me down to 99 dollars on a regular upgrade but I wouldn't have the free overnight shipping...

hmmmm 123.99, free overnight and free activation (and keeping my place in line, ordered the 9th)

or 99.99, free standard shipping, free activation (but losing my place in line)

I think I'll pay the extra 24 dollars...crap
[Samsung Epic 4G Touch] matrok:
I canceled my Letstalk order and immediately walked over to my local sprint store. It was about 9:45am and they had them in stock. Upgrade came to $224 after taxes. They said I was the first to pick up. One employee said they set aside phones for walk ins and another said they have the phone on backorder for preorders. Either way I was happy to get it and surprisingly they gave me a $50 mail in rebate which helps ease the lost savings I would have had. Hope the rebate is legit because I haven't read anything about it.
[Samsung Epic 4G Touch] anotherhawkeye:
Has any one got their shipped from letstalk? At least not gotten the back order email? I went through 3 forums that track letstalk orders and not one person is not on back order.

I think they didn't receive any phones today and they are lying that they have shipped/will ship the first batch today. Which means that, they will get their first batch on Monday and will start going through the list.

What chance is there for a guy like me who ordered on 9/14 to get his phone next week? Very less. They'll get their first batch of 300 to 400 on Monday. Their next shipment will be later in the week or on Monday of the following week. If Sprint runs out of phones to ship like it happened with Evo, it might be 2 to 3 weeks before they get to those who ordered on 9/14.

As some one said before, if we keep waiting, it'll be time for iPhone to ship. Not sure how long I can hang in there with my very old TP2. I'm already paying $80 a month for 4G smartphone, but stuck on the old windows mobile phone for a month and a half.

I'm very close to saying screw it and go to a sprint store.

---------- Post added at 11:32 AM ---------- Previous post was at 11:31 AM ----------

Where did you get the coupon from? Can we use it on a sprint store?
[Samsung Epic 4G Touch] tiffanydawnn:
is this a generic code? please share :D
[Samsung Epic 4G Touch] MoMatt:
The let's talk rep told me on the phone that they didn't get ANY stock from Sprint and they'll ship it as soon as they get some.

She also upgraded me to free overnight shipping.

I GUESS I can wait until next week... I suppose I've waited months already, what's a few more days?

How are people getting free activation? I got hit with the $36 activation fee.
[Samsung Epic 4G Touch] Jesse Buck:
I thought this would be the case, that or like someone else mention checked possible profits and is hoping some orders cancel.
[Samsung Epic 4G Touch] Overstew:
Mine updated overnight...backordered. Why must they do this?! Considering cancelling now...lol We'll see what Bestbuy has the phone for.
[Samsung Epic 4G Touch] Jesse Buck:
I hope a bunch of the "Walmart" instant gratification orders get canceled and we all move up in the queue. :p
[Samsung Epic 4G Touch] Overstew:
lol, I'll just wait mine out. $80 savings is still a nice touch.
[Samsung Epic 4G Touch] WhiteZero:
Exactly! Give me a better chance of getting mine on Monday. :p
[Samsung Epic 4G Touch] mrpickem:
I wonder if the WalMart orders were back-ordered too?
[Samsung Epic 4G Touch] WhiteZero:
Since Walmart Wireless was/is just a front-end for LetsTalk, I'm sure they are.

---------- Post added at 11:50 AM ---------- Previous post was at 11:33 AM ----------

Oh boy... my order stats changed again: 09/20/2011 :(
[Samsung Epic 4G Touch] xak944:
Mine too... was previously 9/19, now 9/20. :(
[Samsung Epic 4G Touch] WhiteZero:
Yeah... quite disappointing... but it's still worth it for the discount.
[Samsung Epic 4G Touch] Overstew:
NO NO NO. I cancelled my Wirefly order because I figured Letstalk was less strict (and had the ability to exchange phones within 6 months without an ETF.) Now everyone with Wirefly orders have their units now. :'(
[Samsung Epic 4G Touch] hyphymikey:
Maaan, mine changed to the 20th as well, even after letting them know that I took their word on when I'd receive it and have my current line canceled Tuesday. Now who knows when they will actually ship them. The savings is nice, but next time I'm going with wirefly, where they at least try to match pricing, and actually ship on time, if not early...
[Samsung Epic 4G Touch] cdszoke:
Not everyone who went with Wirefly received theirs. But, this is the last time I am ordering anything from LetsTalk. I am a tech geek who wants his phone now! I was willing to wait till Monday but damn they still havent shipped today on released date. Yes, everyone will be moved up in queue because I am canceling and going to every stores tommorow on an epic scavenger hunt since I have to work all day today. Does anyone know what kind of penalties or fee's I haveto pay if I cancel my Letstalk order?
[Samsung Epic 4G Touch] Overstew:
You should just be able to cancel without any fees...you weren't charged yet, until they shipped the phone.
[Samsung Epic 4G Touch] xak944:
I wish that were true, but they definitely charged my credit card the day I ordered (14th).
[Samsung Epic 4G Touch] Overstew:
Really? Maybe it's state dependent. I haven't been charged yet and I placed my order on Monday (12th).
[Samsung Epic 4G Touch] WhiteZero:
I ordered with a debit card (Visa) myself, haven't been charged yet.

You might see the authorization show up on your card as a charge, but it should only be with the auth.
[Samsung Epic 4G Touch] 4redstars:
Just got out of a meeting at work, the funny thing is the coupon is a samsung link that sends you to Letstalk!!! hahah, also I'm not sure about the code being unique or generic but it was for 1000 units!!! If they can't get them out today how are they going to fulfill 1000 orders if the coupon was sent out today.

Edit...I meant that the coupon code was only good for 1000 uses so "act fast"
[Samsung Epic 4G Touch] Overstew:
I just looked and I actually placed my order on the 10th. Why am I backordered?! I got it the day after Letstalk started selling (I think). lol
[Samsung Epic 4G Touch] WhiteZero:
Same here. Clearly they didn't get many units or their own shipments were delayed. It happens.

Go ahead and cancel your order... get mine pushed up. ;)
[Samsung Epic 4G Touch] churro7:
I canceled it will be going elsewhere

I paid little for it but I was talking with a csr and they werent even guaranteeing me getting one with in 2 weeks!!

Before I canceled I saw it was changed to 9/20/11
[Samsung Epic 4G Touch] 4redstars:
I ordered on the 9th so I'm certainly pissed. But I just don't see paying extra.

For an experiment I went to Newegg and Tigerdirect, both places have an estimated ship date of 9/20 just like LetsTalk...interesting. :confused:
[Samsung Epic 4G Touch] NeeceeBabe:
At least we all in the same boat... we'll all go down like the titanic!
[Samsung Epic 4G Touch] churro7:
i am going to wait it out
[Samsung Epic 4G Touch] Overstew:
Same here. $80 savings to wait a few days is worth it. I just wont begin developing until I get my ET4G. :p
[Samsung Epic 4G Touch] churro7:
I already canceled I am going to wait it out to see what bugs etc there is

I can get it for $75 at a sprint store anyway
[Samsung Epic 4G Touch] krazyflipj:
How so?

Sent from my MIUI Powered device
[Samsung Epic 4G Touch] nunyabiziz:
Maybe a trade-in
[Samsung Epic 4G Touch] 4redstars:
pre-order now 9/21
[Samsung Epic 4G Touch] green98ls:
me too. started at 9/19 earlier, then 9/20 and now 9/21.. tomorrow will probably be 9/22
[Samsung Epic 4G Touch] 4redstars:
I fought as hard as I could all day to not contact Let's Talk...I finally broke down after I saw it go from 9/16 to 9/19 to 9/20 and then finally to 9/21. I'm still going to wait it out but I have to be honest their customer service reps are horrible. The lady had no answers and was dodging everything I asked. I was very nice eventhough I wanted to snap...hope she doesn't move me down in the queue...I ordered on the 9th and it seems I was one of the first to order.
[Samsung Epic 4G Touch] WhiteZero:
Got an email from LetsTalk:

Pretty classy. Thanks LetsTalk. I'll give you till Tuesday.
[Samsung Epic 4G Touch] krazyflipj:
These guys are starting to piss me off!

Sent from my MIUI Powered device
[Samsung Epic 4G Touch] WhiteZero:
Chillax bro. Their doing the best they can.
[Samsung Epic 4G Touch] hyphymikey:
Umm, I'm not sure anyone who ordered from LetsTalk had their order shipped, but some wirefly customers had theirs. Doesn't seem like they are doing their best. Otherwise they would have been on par with the rest of the dealers.

I seriously doubt they give two craps about putting something on backorder. They would rather do that then go through the hassles to make sure they get their "promised" stock on time.

I wonder if they knew this was going to happen when I placed my order and they "promised" me the phone by Tuesday at the latest.
[Samsung Epic 4G Touch] WhiteZero:
I honestly don't think you know squat about how LetsTalk runs their business. They didn't promise ****, no release date for their pre-order was listed. They clearly do care about their customers, as they went to the trouble of sending out this extra notification to pre-orderers.

I can understand being disappointed that they didn't ship on the official release day, but there is nothing they could do about not getting their shipment from the manufacturer. Talk about shooting the messenger... sheesh.

Clearly a lot of us who pre-ordered are raving technophiles, foaming at the mouth for the newest tech and can't stand the thought of someone getting it before us. Heaven forbid we have to wait a few extra days to get a superior deal on a superphone. :eek::eek::eek:

/end drunken rant
[Samsung Epic 4G Touch] NeeceeBabe:
A sprint manager I know told me that... Sprint didn't send out any phones to any other places, Ie Radio Shack and Best buy because they wanted to have the first craving people. Then next shipment goes other places. Thats why we are in the crap now.