yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] harsh.deep:
See the thing is i never had this problem when i had my original charger. I started using someother charger and i noticed this problem. I keep my phone on charge, when i used to remove it, the screen would go mad like. This never happened if i did a complete cycle and dint change till my battery drained. If i charged my phone in between, the problem came up. I have my original chargen now. Lets see how that goes. Did u have something similar?
[HTC Sensation] not-a-dev:
I did.When I used Chinese charger: pressed one icon, responded other one. But phone works good with other brand chargers like SE, Samsung.
[HTC Sensation] donjuan81:
i'm having identical touchscreen errors on my wife's sensation. i have attached a picture i took of her screen after using "simple touchscreen tester". for the most part, it is 2 horizontal bars near the bottom of the screen (the black parts show "no touch response"). does this appear to be a bad digitizer? i have already tried the steps in the OP and i'm using an OEM HTC USB cable plugged into a USB port on my surge protector.
[HTC Sensation] HTCZ715E:
sometimes touchscreen gones wild

hello! did you notice, sometimes (seems mostly when charging) touchscreen gone wild..

it switches fast and not what you press.
[HTC Sensation] Sketchu:
Yeah, turn on Developer options->"Pointer location" and "Show touches" to see what the heck is going on. I think that from charger to case goes electricity and freak touchscreen out.
[HTC Sensation] HTCZ715E:
yep, that means, mostly my phone is refurbished..
[HTC Sensation] Nyphue:
Followed the guide on page one, and fixed my issues.

Over the course of my contract I had 5 (yes 5!) phones which all developed this issue, which were swapped under warranty.

I'm now out of contract, SIM only and rooted so I was annoyed when my handset developed this problem, but the guide sorted everything out.

Thanks!
[HTC Sensation] HTCZ715E:
I found following method to prevent crazy-touch-screen after usb-cable connecting:

firstly I do swipe left-right main screens & only then doing other thing I need.
[HTC Sensation] ATLDON:
Amazing....

I purchased a Sensation 4G on Ebay that had a cracked digitizer and a beat up housing. I replaced the digitizer and purchased a housing that was apparently non-oem, it had no ground point.

The device slowly became unresponsive after 2-3 weeks. I thought it was the custom ROMs but after flashing the shipped ROM and firmware and no improvement I figured it was a defective digitizer. I happened to run across this post and tried it and it worked!!!!

I attached a piece of aluminum foil on the ground point and drained the battery, left the battery out overnight, charged it without touching the screen and its good as new!!!

Great post!!! :good:

I love XDA!!! :highfive:
[HTC Sensation] ziaulh.ch:
Does it solve this kind of issue? The middle part not responding correctly...

Im using anker and non oem housing but never had this kinda prob until few weeks.
[HTC Sensation] abachhd:
Amazing! I was about to sell off my Sensation because of random touchscreen issues, when I stumbled upon this post...Just gave it a try and voila! my screen is back to normal...Thanks to all of you guys for helping me out...It definitely works!!! :good: :good:

:laugh::):D
[HTC Sensation] miillaaad:
tanxxxxxxxxx

useful for me :good:
[HTC Sensation] wauwter:
conclusively determine whether digitizer is broken?

I am experiencing problems as shown in this video: http://www.youtube.com/watch?v=Bk1BlXZQDrU. I was wondering whether there is any way to conclusively determine if the digitizer is broken, or whether it could be an alternative issue? I obviously dont want to go through repair, when this may not be the underlying cause of problems.. Thanks!
[HTC Sensation] mar9:
trying to fix isue on HTC chacha / status

On HTC chacha i try to do this metod:

- I'm charging phone 25h.. and it's still red light. what do to - wainting for green light?

(after remove battery, laing without battey 16H (like in point "3."))

Now I'm in point "4."phone is turned off... 25h...and stil charging...

After disconnecting charger, light still Red -> remove battery -> connecting charger, light still Red -> disconnecting charger, light still Red -> remove battery - Turn on phone -> connecting charger - light green, when android boot.

Should I wait, few days for green Light?

Please explain me if anybody have idea.

Question 1. Corect me if I understend wrong: after First recharge, and disconnect from charger, I can turn it on... and touch screen? - only when I connect phone to charger - don't allow to touch?

Please help anybody who know/Work this method.
[HTC Sensation] 0911:
I solved my touchscreen issues, wasn't software or hardware it is something all users should take into consideration cause It's based off the design of the phone.

If you hold your phone to the side you'll notice your digitizer isn't really recessed into the housing nor the shell, I suspect overtime the digitizer gets squish down where as the glue becomes too tight in the lower corners and the digitizer start making contact with something else underneath, I used an app called phone tester, and select multi touch test to see where the phantom touch is occurring, after which I use something like a digitizer removal tool to pry up the corner where it's touching.
[HTC Sensation] Gatosbil:
This is a realy helpful guide.
[HTC Sensation] Kameo:
Did the foil trick, gonna see if it fixes my ViperS 3.1.1 screen lags.
[HTC Sensation] walle4893:
Yes, please report it soon because I was wondering the same thing. Been on 3.1.1 but now back to 1.6.3 due to touchscreen prob
[HTC Sensation] Kameo:
Well, so far so good. It seems to be more responsive but might be a placebo effect.

Just try it for yourself, it's just a bit of tinfoil anyway.
[HTC Sensation] Zaza88:
Hi all.

I have the touche problem, which on my phone not is a random issue. My softkeys work well, but the problem is the digitizer.

There is an area, wide like all the screen and about 1 cm, in wich if I touch the screen the digitizer register two points separated ...

I'm trying THE FIX, I already reinstalled the latest RUU's ... but I need to understand better one point.

The very last point (Make sure you don't touch the screen whenever you're charging, until the issue disappears. This should happen within 2-3 days.) means that I must let the phone under charging for 3 days (I have to leave the phone off or do I turn it on ?), without touching the screen and only after these 3 days of continuous carge can I check if THE FIX work correctly on my phone ???

If this solution won't work correctly I'll buy a new digitizer, but now I'm thinking how to prevent the problem, I don't wanna buy a new one in a couple of weeks. Have you any suggestions ???
[HTC Sensation] magic.hand:
[MENTION=2648119]Zaza88[/MENTION] looks like to me that you'll need new digitizer. Just make sure you get the correct model for your phone.

But, before that, have tried disassembling your phone and check if the digitizer flex cable properly connected into it's socket or whatever they call it. It happened to me once during my own digitizer replacement.

Just a share of thought though.
[HTC Sensation] Zaza88:
The flex broken or connected in a faulty way could be a problem that I need to check ... even if I never opened my HTC, so, like you said, I'm almost sure that I need to buy a new digitizer.

I live in Italy, and to reduce the shipping time I'm thinking to buy the new one here in Europe, and in the other hand in this way I won't pay the duty taxes (or custom duties ??? I don't know how you call the taxes that you must to pay when your shipment cross a National boundary :p ).

To avoid the bullet of a wrong purchase, can you (or someone else) check these ebay's sales ??

http://www.ebay.it/itm/HTC-G18-Z715...K_Replacement_Parts_Tools&hash=item4d05f7bb00

http://www.ebay.it/itm/Touch-screen...K_Replacement_Parts_Tools&hash=item4abc2c0fa3

http://www.ebay.it/itm/Replacement-...K_Replacement_Parts_Tools&hash=item337c27116e

And, Yes, I want to buy the XE digitizer, becouse I'm thinking to change the look of my 710. I want it to look like a grey one S :laugh:

PS: I however wait for a clarifying reply to my question about the 3 days wich I need to wait :confused:.

PPS: Could I ask to you all how is my written english ??? I'll do a exam during the next weeks, and I'm wondering about it :eek:.
[HTC Sensation] magic.hand:
[MENTION=2648119]Zaza88[/MENTION]

Those item should be fine if you're having XE variant. I'm not sure that will fit 4G or 710.

Just another piece of advice, before you're going to replace your digitizer, get your tools complete, cool down and do it patiently. A little rush can cost your more as you may break your middle plate, or scratch ypurt LCD, or accidentally tear apart some important flex cables. I've gone thru all those troubles.

I finally get my XE in a solid shape again after purchasing a complete assembly of digitizer, LCD and middle plate. You can find it eBay with just around $50. That can save you so much trouble.

Regarding custom tax or VAT in shipping terms, no worries, the seller should be able to take care it for you. And if it doesn't, it not so much in cost I believe.

As of your English, there many others in here who uses it as their mother tounge. Use android's English auto correction can help to spell correctly.
[HTC Sensation] Zaza88:
I read all the pages but i cannot understand very well how to do.

So the sequence i must to follow is:

1) discharge the phone

2) put off the battery

3) let the battery out almost 1 hour, better overnight

4) put the battery into the phone

5) do a complete charge without touching the panel

... but now I don't know how to go on ...

6a) use the phone normally, when the battery is again to 0%, charge the phone without steps 2) 3) and 4).

6b) use the phone normally, when the battery is again to 0%, charge the phone with all the steps 2) 3) and 4).

6c) don't use the phone normally, let it discharge alone, and when the battery is again to 0%, charge the phone without step 2) 3) and 4).

6d) don't use the phone normally, let it discharge alone, and when the battery is again to 0%, charge the phone with all the steps 2) 3) and 4).

6e) don't use the phone normally, let it charging for about 48-72 hours.
[HTC Sensation] magic.hand:
Have a look at these items:-

http://www.ebay.com.my/itm/LCD-Disp...e_Replacement_Parts_Tools&hash=item27d1e5a530

http://www.ebay.com.my/itm/Touch-Sc...e_Replacement_Parts_Tools&hash=item4ac718c091

http://www.ebay.com.my/itm/Full-LCD...t=LH_DefaultDomain_0&var=&hash=item417659d6a4

About those questions you asked, try it out after you've replaced your digitizer. Basically it translates simply to this, "Use your battery until fully empty, then charge it overnight without any single touch on it."
[HTC Sensation] Zaza88:
wow ... It's about 5 Times the price of the digitizer, that is the half price I paid for the phone (second hand ...)

I'll give a try with a 10 euros digitizer ...
[HTC Sensation] Sibbevangeyn:
Hello guys,

Lately I also have very annoying problems with my Sensation XE. Somewhere else was a thread where I posted my problem and someone directed me to this thread (thanks for that) and immediately start reading here. I saw that a lot have these problems with the same symptoms and tried the recommended fixes to try to solve it.

I did that too, put alu foil between the grounding pin and cover and followed the 4 steps (discharge, remove & push power button, leave battery for 1 night (1 time 1 hour and 1 time 1 night) and charge without touching) and still having major issues. Also I bend the grounding pin a bit up but it immediately pops back into it's original position..

For instance, when I want to remove an app from my home screen, I hold the app, the menu pops op where u can drag it to to remove it, I drag it to there and then it just release and pops back to where it was (I even can't move it to another spot). Swiping from one screen to another? No way that won't work. Unlocking the phone is strangely no problem. Typing? It takes me ages to type a small message. When I type a line of the same letters (for testing) and press and hold backspace it removes 5 letters and then it's over. Play a game? Forget that. To sum up, my thouch based smartphone has become pretty useless.

I really would like to know if it's usefull to maybe bring it back to it's original state, so the original ROM, S-ON etc. Does it fix this problem or is it totaly hardware related? Maybe a new back cover (just guessing here)? Or radical steps like a new thouch screen or send it back to HTC (and how are the policies of HTC like falling damage etc.)?

Really thanks in advance! I don't have a spare phone at the moment, well, I do have one, an HTC Blackstone with WM6.1 or so which sucks so this is my daily and only good phone. And it would be nice if I actually can use the d*mn thing :D
[HTC Sensation] boleguc:
Hi, I think I have a similar problem to these posted here, but unsure what to do...

Recently i broke my digitizer while on vacation :( So, I went to a local repair shop to see if they could do anything... Anyway, they told me that they don't have digitizers for the Sensation, but have one Sensation XE digitizer, and that it's the same, that they can replace it with that one. So, I agreed. Now, the screen works fine, very very very rarely it doesn't recognize touches, but 98% of the time it works perfectly. But, the buttons below are acting weird... If I put the phone to a flat surface, the buttons don't work, they recognize every ~7th touch... But if I hold the phone up, they work normally. :eek: What do you think could be causing this? Should I try any of the fixes posted here, or does it have anything to do with the Sensation XE digitizer?

BTW, I just noticed sth, if I touch the back case while the phone is on a flat surface (just touch it with my fingers, nothing else), the buttons work normally. The second I let go of the phone they don't work. WTF?
[HTC Sensation] radhx:
WOW!!! A great post with a simple solution for a nagging issue. THANKS a lot!!!

I have Sensation XE updated to ICS 4.0.3 with Stock ROM.

Since last few weeks, I was having these touch screen issues after I dropped it (Arrrrrgggghhh! - it really hurts with such a price tag!!). And the warranty of my XE had expired in July 2013.

At any given random time of the day, my touch screen used to go berserk....!!! I am using Apex Launcher and have folders in the Dock containing various apps. These apps/folders in the dock started moving around/rearranging automatically, apps started opening randomly on their own, screen and navigation keys (red ones on bottom panel) became unresponsive, keyboard came up on its own and characters appeared as if being typed... etc. If I locked and unlocked the screen (all hardware keys - volume & power - worked fine during all this), touch screen became responsive again but only for a short period. Again the whole cycle repeated. The only way to stop this for longer period of time was restarting the phone. This state lasted upto anywhere between 6-10 hours before my phone acted up again. I tried the Factory Reset too, but with no results.

With this solution, after pulling the pin out and using tin foil, the first cycle didn't do much as phantom touches started all over again within few hours of use.

Hence, before starting second cycle, as suggested in one of the posts, I put a piece of paper between SD card + SIM card area and the back cover. And there was a vast improvement with it. The touchscreen acted up only once in 24 hours.

And after the third cycle, the issue has completely disappeared!!! Before this issue, the only trouble with my handset was that while charging my phone, I used to have navigation keys being unresponsive with erratic touchscreen, that too once in a while. Looks like even that issue has been solved now, as I haven't experienced that issue for quite some time now. I can use my phone normally while it is being charged.

Once again, thanks a lot for this great post.

Thanks & Regards.
[HTC Sensation] giunuz:
I'm not yet experiencing this issue, but a big thank to you for sharing these solutions!
[HTC Sensation] hero198806:
Thanks

Thank you,My frieng!~~~~~~
[HTC Sensation] Nicx59:
Hey.. Eh, is the silver pin on the side supposed to wobble around a bit?
[HTC Sensation] undercover:
No, iirc.
[HTC Sensation] Nicx59:
Damn. Mine wobbles around. I haven't ever tried to do anything for it, and I've had little problems so I was thinking of lifting it up. Noticed that it wobbles a bit..

Weird. Hopefully it'll stay there.
[HTC Sensation] undercover:
Use some foil to push it in, safer bet.
[HTC Sensation] danit90:
Hi

I have the same problem but with an HTC Sensation XL and i can't find the grounding pin. Does anyone know where it is? Thank you!
[HTC Sensation] undercover:
Upload pic of the back without cover please.
[HTC Sensation] superfandango:
Half way through the OP cycle getting slightly better

Firstly thank you to OP and extensive help by other knowledgable posters.

Got my Sensation couple of days before they came on the UK market, opened the box and pretty much threw it across the floor and broke the screen without even turning it on and blew out the at the time (what's the point insurance). After giving myself a good talking to in the mirror and a couple months later purchased a cheapo screen from the usual, fitted it and it worked a treat, ok void the warrentty but 20 quid better than 130 quid by the stealership..

Are you falling asleep yet?? Zzzzzz

I work in a dusty environment so often lift the screen to clean under. Past 6 weeks noticed the screen doing the fandango, thought it was just overloaded with dust so off came the screen for a clean but still the same so off with the screen again but nicked the ribbon with Stanley blade "stupid". (box cutter for you guys across the pond) so back to fleabay for a new one.... All fitted and still the same, very unresponsive. Flashed roms... blah blah an then found you guys in this thread.

Threw a bit of tin foil in an give the pin a tug an nothing so then read it fully, I'm now on the second cycle discharge, pull batt and no touch recharge on a genuine htc charger and without a doubt it is improving, I can spin the home screens now with no stuttering, and open my app drawer, couldn't do that before, typing I gave up on now its easier with a few mistakes but can back delete button now without spelling some unknown word. Fingers crossed you guys may of fixed my phone for me, I am still a little dubious but will carry on with patience for next couple of days and start again if no further improvement.

Anyhow if your still awake just want to thank you guys for your geekiness, will fill you in an update with another story in a couple of days
[HTC Sensation] JaHIY:
I will try it!!! good job!;)
[HTC Sensation] undercover:
Ha ha, [MENTION=4153844]zmfl[/MENTION], thread still lives and helps people. Most useful thing I've ever been involved in on xda. :)
[HTC Sensation] zmfl:
I have one of those at hand, and as far as I can see there is nothing resembling a "grounding pin" at the back. Most phones don't have that...

I believe the things at the bottom of the back are antennas, which you could try pulling out (it could only improve reception), and you could try removing the battery overnight and then charging without touching the screen (there's a "manual" below the fix on the first page).
[HTC Sensation] zmfl:
I sure didn't expect to see this much activity on this thread... I thought most Sensations were either fixed or gone by now :D

Also, I updated the OP a bit. It was due...
[HTC Sensation] Ebojager:
I think my digitizer is going out, but wanted to try this first. Would Aluminum tape work, if i folded over a few times? We have some at my work, but I wasn't sure if the sticky side is conductive also?
[HTC Sensation] usju:
Mine wobbles too! I dont think thats a problem. I have been having touch issues and nothing mentioned here solved it. But using the calibration "PG58DIAG.nbh" seems to have reduced the problem immensely. Now in testing phase, 16 hours and going strong. I was able to play Fruit Nina without any issues!
[HTC Sensation] ziaulh.ch:
I have tried with given solutions but my problem still persists. Here is the test with phone tester. i was touch with one finger but in the middle its ghosting another touch which makes the use impossible. And that area is not touchable in use.

Once in a while for a little time it becomes completely ok but I cant keep the OK for long. Plese HELP!

http://youtu.be/pZB-IP9Pwgs
[HTC Sensation] cydiaboy:
Same here I need help
[HTC Sensation] zeze10000:
thanks for sharing!:good:
[HTC Sensation] ziaulh.ch:
I can't solved it completely but its much better. Are you on anker?
[HTC Sensation] undercover:
Guys, keep in mind this is the fix for the very particular and narrow issue. Your issue can be caused by other things hence fix doesn't work completely.

Sent from N4 ? now Free
[HTC Sensation] rhyme4u12:
My sensation g14 touch will just start touching all over all by it self and nothing i do will stop it untill i remove the battery and reinsert again. I have tried almost all tweak and work about on this thread and nothing, Someone should help me please, Thanks in advance
[HTC Sensation] superfandango:
A bit of info tho no fix

I tried this fix for 18 days only some improvement. Used 2 different htc chargers and 5 different USB cables, 2 htc, 1 kindle, 2 no makes... Also Removing batteries and charging out of the touch problem phone

Since then purchased another working sensation from fleabay (yep I'm a glutten for punishment) stripped both phones down and swapped the top board with ribbons over (the board the screen plugs into, with the camera and wifi antenna attached) still had the same problem on the same phone, tried the battery cover swap and the same, so top board isn't the issue for the ones who this fix the guys on here have tried to help us with doesn't work.

When I have time I will swap main board, screens etc around to see if can identify the problem that some of us are having that this fix is not doing it for...

Oh also purchased a cheapo digitizrer from fleabay. Tried on both phones but same fault even the good phone this time was unresponsive, waiting on replacement. With my fat fingers and failing eye sight I didn't try the good phone digitizer (as cracked) on the bad phone whilst swapping about.
[HTC Sensation] silentvisitor:
My severe touchscreen issues were due to a failing SDCard with lot of bad sectors :( I'd recommend everyone to try with other card before anything else.
[HTC Sensation] cydiaboy:
No stock battery
[HTC Sensation] n.vk1305:
i had problem with my sensation XE,some time home dosent work,some times some part of touch screen.Tries the grounding pin,no use..:( .. went through this thread http://xdaforums.com/showthread.php?t=2437293

YAY!! now it works perfectly.make sure you do that on a fresh install of a ROM.

HIT thanks if i helped you. :D