yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] claud_face:
Well ill be damned. Just unplugged phone from full charge.

And its not having any signs of touchscreen problems.

You guys are my heros !!!!!!

Thak you guys sooooo much!!

Lol issues like that could drive a person mad lol.

Thank you :)
[HTC Sensation] zmfl:
Hehe, good to hear :)

If it ever happens again, you know what to do :)
[HTC Sensation] kuyachris84:
THANK YOU THANK YOU THANK YOU!

I just bought this phone and had problems with touch screen issues such as unresponsiveness, hard to type when texting, multiple tries to open lock screen, pressing a when it inputs d or something... to that sort.

Opened the back, added a thin strip of aluminum foil to the ground pin and all is good. No more double swiping to open lock screen, very responsive. Screen seems less sensitive and more accurate.

For a phone this expensive, this should really be addressed by HTC.
[HTC Sensation] undercover:
Good to hear hours of research we've put in payed off.

:-)
[HTC Sensation] netdiver7:
Wow, you guys are awesome!

I'm waiting for Sensation XE at South Korea with searching previous problems on Sensation because I've heard it's with some issues, and found passion & solution here.

Thanks guys, the touch-screen issues were critical because I'm heading to buy two of XE, one more for my wife too, and I can decide now to buy XE by your efforts. :)
[HTC Sensation] zmfl:
Great :)

They are very similar, but hopefuly the screen issues are fixed on XE.
[HTC Sensation] stormster:
Congrats on the baby mate... I would really appretiate if you have time to make such a video... Thank you in advance...
[HTC Sensation] TOMWALK:
Holy hell, that worked! After all this time, I can't believe that's all it took. HTC should offer a free grounding "insulation kit" that we can put inside the back cover. If the connections were all on one side, we could just use grounding tape, but obviously that's not an option for us. Grr. So simple.
[HTC Sensation] TOMWALK:
Clarification- I was referring to the barebacked phone-in-hand method. There's no way I would attempt soldering. If I did, one or all of 3	things would happen: 1) I'd burn the hell out of myself; 2) I'd destroy my phone; and finally 3) I'd start a fire. :-) Yeah.....I think I'll stick to removing the back cover for now. The conductive paint sounds easy enough and more permanent, too.
[HTC Sensation] zmfl:
No need for soldering... What I did a few days ago is put two drops of superglue on the foil to make it stick to the cover permanently. Works like a charm :)
[HTC Sensation] slina:
tnx man! ur amazing
[HTC Sensation] missbizzylizzy:
Thank you, thank you, thank you, zmfl!!!!!!:):):) I have been going absolutely CRAZY:eek: over this touch screen problem. It only started a few weeks ago and I noticed it was only when I was using the phone while it was charging. (It happened regardless of whether I was using the HTC brand charger or not.)

I also noticed that if I held one finger on the top of the metal mesh bit at the top of the phone, it worked perfectly. Unfortunately, this makes it harder to use the phone. :)

After searching through the forums, I came across this thread, took your advice and lifted the metal pin a bit. It worked like a charm and I can now use my phone while it's charging. Thanks again!!!:):):)
[HTC Sensation] zmfl:
Glad it worked :)

It seems the pin issue manifests only while charging for some people... I'll include this in the OP.
[HTC Sensation] KCuadrado:
I believe it works the way you hold the phone too. If I have the phone on a laying on a surface and I try to unlock it, the touch screen doesn't work very well. Even when the phone was new, but if I hold it with my hand and unlock it, it works perfectly.
[HTC Sensation] undercover:
Mine works perfectly well either way.
[HTC Sensation] zmfl:
From what I've seen, that's how the issues start. First when you aren't holding the phone, and then it just gets worse from there.
[HTC Sensation] KCuadrado:
I believe it's the pressure you put when trying to unlock too. If I do it without holding the phone and with a little pressure it works. But if I do it with the same pressure (almost none) of when.I'm using the phone for Twitter or something it has problems.

Sent from my HTC Sensation 4G.
[HTC Sensation] undercover:
Screen is not pressure sensitive. What happens it's that when you press a bit cover makes proper contact with the body.
[HTC Sensation] T-Macgnolia:
Finally got stickied.

Yes this was finally made a sticky thread, about time. Congratulations xmlf and to tinky1 as he started the original thread. You two guys helped not only me fix my touchscreen but countless others. Thanks to the mod that made this a stickie thread too, it truly deserves to be one.:D
[HTC Sensation] StuartTheFish:
I can't say I've read the whole thread, simply skimmed it, but out of curiosity I had a look. My touch screen seemed okay, apart from when typing it sometimes seemed to press the wrong letters. I'd actually put that down to me having fat thumbs!

One thing my sensation did suffer from though, is it randomly popping up with the shutdown options, as if the power button was being tripped. This could happen as much as ten times a day, normally while I'm interacting with the touchscreen.

I'm happy to report the tin foil trick appears to have cured it, as my phone has been in use pretty much all day since I've been playing around with it now it's rooted, and not once has the power options pop up appeared. Also, my fat thumbs don't seem to be missing the letters I'm aiming for any more.

The moral of the story is, even if you don't think you have a problem, try this fix and you may be pleasantly surprised!
[HTC Sensation] zmfl:
Lol :D

At least you made sure you never get the touchscreen issue :) And the power button... I don't know... Everything is possible with this phone.

Glad it worked :)
[HTC Sensation] BloodyWasHere:
Even with this fix, the touch screen issues are not resolved (for me). but for some reason, if i use the phone without the back cover on, it works fine. could there be any other reason for this? I tried the tinfoil and the pin solutions.

Also i dont know if this is related or not, but for some reason, my battery percentage would change all the time, it would be 5 percent, and after a reboot would go to 50 percent, and vice versa. it doesnt happen anymore though..

Edit: i just realized, even though it works fine with the back cover off, if i put my finger on the ground pin, the touch screen becomes unresponsive, and as soon as i take it off.. it works fine.
[HTC Sensation] zmfl:
That's... Strange. That means that if you put a piece of folded paper instead of tinfoil, it should be fine, since the pin would not provide grounding.

I doubt it would be a permanent fix though (unless your phone has a different pin-related issue). Either way, you could try that, but I would suggest doing the steps described in the OP first (discharge, leave overnight with no battery, charge with no touching, etc.). Perhaps the excess static is making the phone act up in a new weird way, in which case that would fix it.

And the battery jumps are more or less normal with certain ROMs. To fix it (partially), download this app, charge to 100% and run battery calibration.
[HTC Sensation] T-Macgnolia:
I can attest to zmfl said aboutthe significance of fully charging the phone with it off and not using it, then completly discharging the battery until the device shuts off. I tried the aluminum foil and it did not completely fix my problem and I really did not want to risk bending my pin out some. So I did the above mentioned steps for four days with the foil folded fairly thick. And guess what it totally fixed my touchscreen. You can go search for my post in the tink1's original thread and see my day by day post, the op of this thread has a link to it. Believe me I know how aggrevating the issue is as my touchscreen was messed up pretty bad.
[HTC Sensation] zhiren005:
I don't have these problems, but thanking anyway too.:rolleyes::rolleyes:
[HTC Sensation] undercover:
Let's make it clear for everyone. Foil fix is to help the issue, it helps most people, but it doesn't always stop it from happening again. As t-mac said, charging is still very important. Best thing everyone can do is to fully discharge phone and then charge it overnight without using it at least once a week .
[HTC Sensation] Shreyas Jani:
Petition Signatures.

WE NEED MORE SIGNS @ THE PETITION CREATED BY ONE OF OUR MEMBERS @ XDA. THE BOLD TYPEFACE I AM USING IS THE FRUSTRATION OVER THE SCREEN. MODERATION OF POSTS AT XDA WAS EASIER THAN HANDLING THIS DEVICE. SECOND DEVICE AND THE PROBLEM PERSISTS.

EDIT: Also, I feel the other fixes,these, 1. Discharge the phone all the way (until it shuts down).

2. Remove the battery and press the power button (as if you were trying to turn the phone on).

3. Leave the phone without the battery overnight (or for at least an hour).

4. Put the battery back and charge the phone without touching the screen.

a bit lol worthy, but still, giving them a try!

Hope we get adressed soon!
[HTC Sensation] undercover:
Oh,trust me, they work. ^^^^^^
[HTC Sensation] Shreyas Jani:
I am much dissappointed with the device. But right now, i tried the main fix i.e. pulling the grounding thing a bit out. And seems as if its working for now. Still, i'd visit the service center tomorrow & request for yet another replacement!
[HTC Sensation] zmfl:
The issue is, and will keep being ignored by HTC. No amount of petition signing and crying will change that. If they officially admit now, after months of turning their backs, they gain nothing. A few of us that are pissed are collateral, and are more acceptable than "public humiliation".

The smart thing to do is apply the fix, or replace the phone.

Oh, and tell everyone how ****ty HTC's build quality is :)
[HTC Sensation] Shreyas Jani:
Made in...!

lol! Made in Taiwan is the new Made in China.!
[HTC Sensation] Shreyas Jani:
The device works fine after pulling the grounding pin. No issues for me at-least for sometime since yesterday. \m/

Hope this problem vanishes off preety quick!
[HTC Sensation] Shreyas Jani:
To test your device's s/w or h/w configs, there is a code *#*#3424#*#*

This code allows you to test screen, camera, backlighting, battery and loads of other things on the device. Do try. Check the check box and run the test.
[HTC Sensation] zmfl:
Good to hear. The pin might bend back after a while, and if it does, just add the foil.

Since doing that I've been problem-free for months :)
[HTC Sensation] Shreyas Jani:
I am not sure if I am adding the foil. Well, an aluminium foil should do ryt?

Edit:I put the aluminium foil and BOOM. Works fine! I haven't yet used it while charging, still, I am sure the device wont let me down. Havent stuck the foil to the backcover. just made a foil of enough length so that the contact can be firm. Also, take care that the foil is really thin as you may lose the connectivity if its too thick.I experienced it so thought of putting it up!
[HTC Sensation] Shreyas Jani:
Its just placed and not stuck to a place. Although everyone knows it, still I thought it would be useful!
[HTC Sensation] zmfl:
That's it :)

Once you are certain all is well, add 2 drops of super glue (one to the left and one to the right of the grey square on the cover) and the foil will stick for good :)

Of course, it's not necessary. I did it because I switch batteries a lot and I kept losing the foil...
[HTC Sensation] eclair88:
potential fix?

using OP's picture

http://i6.photobucket.com/albums/y246/turbomaximus/xda/2.jpg

instead of using screw driver to lift the pin up ,my suggestion is to

thread a staple ---> " |___| " underneath the pin so that it will always lift the pin up permanently unless of course you remove the staple away.

final result look like this ---> |_O_| where "O" is the pin.

hope you understand
[HTC Sensation] zmfl:
Creative, I like it :D

Have you tried it? I'll test it myself once I have time, and post results.
[HTC Sensation] Shreyas Jani:
All Is Well!

No problems for me as of now. Haven't still stuck the foil coz I'd take the device to d service centre if the trick fails (which I don't think will happen). Still, I am a bit apprehensive about increasing the signal strength using the same foil method. Haven't yet tried, still, will post results if at all I do. Right now there ain't any frustration as I type this post! :)
[HTC Sensation] Shreyas Jani:
You mean to say that the stapler pin should rest horizontally? (certainly yes, but kinda confirming)
[HTC Sensation] StuartTheFish:
The cover wouldn't go back on otherwise. You don't even need to leave the sides on the staple, the only important bit is the bit passing under the contact.
[HTC Sensation] eclair88:
Imho the sides are needed to act as some kind of stopper to prevent the staple from. Slipping away and causing unwanted damage to the phone. Especially if it slips under the plastic cover. You can trim a bit of the sides off if you want.

Return to OP post, I have this on since I got the phone so till now I'm OK. Guess it works Right? Haha.
[HTC Sensation] Shreyas Jani:
Doesn't help while charging. Minor issues persist when charging. I've used the foil. Right now while I am typing this, its a breeze.
[HTC Sensation] StuartTheFish:
It's not likely to slip out, the cover will be constantly putting pressure on it. Even when the cover is off, the contact it's passed under will also be putting pressure on it. But I suppose for peace of mind you could leave the sides.
[HTC Sensation] red8981:
Thanks, My touch pad stopped to work last night, then i find this post today and tried, boom, it start to work now!
[HTC Sensation] dorianborovina:
thanks,i might try that! :)
[HTC Sensation] scarabe17:
Thanks this fix my issue ;)
[HTC Sensation] VoidWalker:
My Sensation started having trouble with the touchscreen, found this thread, problem solved. No touch issues since. Thank You!
[HTC Sensation] undercover:
HTC, take a note, few minds concentrate on the problem and problem solved. I hope you have Master Pin Puller to prevent this issue on new models.
[HTC Sensation] zmfl:
Glad to see it works for all of you :)

I have some experience in that area! Where do I apply for the job? :D
[HTC Sensation] killcreek:
Nice guide.. thanks....
[HTC Sensation] nick.christ:
Worked like a dream! Followed instructions exactly, used alum foil.

Phone hasnt missed a beat since, also massively fixed battery drain issues,

get a good two to three days out of a charge now!!
[HTC Sensation] zmfl:
Good to hear!

That would confirm that this method fixes battery drain.
[HTC Sensation] leyus:
Thank you. However this bug doesn't exist on Miui ROM (at least so far, I'm using it for 2 days now, before I had coredroid and stock ROM and I had this bug on both of them) but I might need it later, so your post is highly appreciated! Thank you.
[HTC Sensation] undercover:
It's not software related.
[HTC Sensation] leyus:
Interesting. Any explanation then why I'm writing this while charging (miui) and with stock rom I was unable to even unlock my phone and similar on coredroid?
[HTC Sensation] undercover:
I'd say coincidence really. I don't know if you read.my original thread, there we had a billion theories, checked half of them, and one of them was that its hw related, which proven to be most correct. There are other factors affecting it as well, like heat, moisture in the air, charger. All info is in my thread I'd you are willing to spend a few weeks reading it lol.
[HTC Sensation] leyus:
I have wonder recently what should I do for next few weeks and you just gave me an answer :) but seriously I believe and it might be that different heating or coinsidence caused it anyway I don't have that problem now and I will change my rom today again so maybe problem will occur again, or maybe not anyway it is great to have solution in hand so thank you again.
[HTC Sensation] zmfl:
It could be coincidence, or it could be that your problem was software related. No mater, as long as it works, it's good :)
[HTC Sensation] leyus:
You were right. Happened yesterday on miui again, will fallow your guide to fix it.
[HTC Sensation] 1933:
Thank you for this
[HTC Sensation] leyus:
I confirm it did fully fixed my screen, I regret it did not fixed my battery drain, still working on it.
[HTC Sensation] retryabortfail:
Hi

I've had these issues:

1. displays turns ON during sleep mode when swiping the screen

2. power options keeps popping out

Now it's all solved by pulling the pin out a bit.

Thnx :)
[HTC Sensation] andyjb103:
Pulling pin out makes no difference to mine. Tried battery pulls, charging without using it, allsorts... Lockscreen response in particular is terrible. Really lets this phone down...
[HTC Sensation] zmfl:
Guess you are that 1% that has a different issue... Too bad.
[HTC Sensation] po0oyaa:
I just purchased mine today. Loving the sound and the device except for this annoying glitch.

I recharged the device and while i was charging it i was using it also. it has already frozen on me 3 times so far.

what happens is i can unlock the screen but then it seems like the upper half of the screen just doesn't work!!! unless i turn it off and then turn it on again.

I have already tried your fix. gave the pin a pull and also put an aluminum foil over it. Just waiting for the battery to drain now. I really hope it works coz I love the device. Don't have much time though as I have a 48hr window to return it if there was something wrong with it.

Do you guys suggest that I return it and get a new one? I'm feeling that it might have the same problem as it would be the same store with the same batch.
[HTC Sensation] zmfl:
A friends phone from the same store/batch works just fine, while mine had the glitch. So, the batch is irrelevant :)

I do suggest you wait at least one full charge/discharge cycle with the foil in place. Odds are your phone will work :)
[HTC Sensation] po0oyaa:
But would I still want to keep this or get a new one? Like you said chances are that I'll one that won't have this problem at all!

btw the foil has to be there all the time then? what if I

I just bought it yesterday so Don't have many stuff on it yet. :) its a really stupid problem. mine is the sensation XE. all the sensations have this problem? even the XL?

I'm on the charging level now. btw I turned the device on before charging it. hope thats okay. Didn't touch the screen though
[HTC Sensation] andyjb103:
The link below is for a firmware update officially for tmous phones but I flashed to my O2 UK sensation and all touchscreen problems are fixed. So pleased to finally have this problem resolved....

http://xdaforums.com/showthread.php?t=1385439
[HTC Sensation] po0oyaa:
No freezes so far thank God. thanks zmfl. I was thinking that I would keep it as this issue is solved and I had read on androidforums that some of these devices have other problems like restarting and .... BUT it restarted for the first time tonight. While i was trying to send a msg to someone via whatsapp. so nothing heavy. Is that normal or should I be worried? It restarted and then as soon as it came back it sent a report to htc. Pls reply to this as soon as u can. i'm worried
[HTC Sensation] zmfl:
Glad the fix worked :)

The restarts are normal for any phone, especially for a "smart" phone. There's too much going on inside for it not to crash from time to time.

If it happens more than once-twice a week, than you have a problem...

Also, turn off reporting to HTC. It slows the phone down in some cases. It's in settings, about phone, tell HTC :)
[HTC Sensation] zmfl:
Thanks for the info, but I doubt this can fix the hardware glitch that most of us have/had :)

If it worked for you that’s great, but it also means you did not have the same issue we had.
[HTC Sensation] andyjb103:
Well I really thought I had this hardware glitch aswell. I had the unresponsive lockring, screen not responding to swipes correctly and strange touchscreen issues whilst the phone was on charge. This firmware update has fixed all of these things.... Worth a go!! :):)
[HTC Sensation] zmfl:
Certainly. If anyone else manages to fix his/hers issues with this firmware, please post it here :)
[HTC Sensation] mobryon:
Thanks, this fix immediately helped.
[HTC Sensation] androidsense:
i never had that problem before. but after reading that thread, the issue is there sometimes :confused:
[HTC Sensation] Svartsyn333:
Can't believe this little piece of metal is driving so many people nuts! :D

Thank you for finding out!
[HTC Sensation] xravexheavenx:
I had a customer bring in an HTC Sensation 4G that lost touch response. Immediately I assumed it was a bad digitizer so I popped another one in. After installed, I still get no touch response. Double checked all connections and still nothing. I went ahead and pulled up the grounding connection and bit and still nothing, then conductive ink on the bad to the back cover. Still no response whatsoever. Any ideas? Thanks.
[HTC Sensation] zmfl:
I remember another case on the forums of a guy with a completely non-responsive screen. He also couldn't fix it like this. This fix works if the screen is buggy, not completely dead :\

If you really want to try everything, take a go at the discharge/charge with no touching (explained in the OP). But I doubt it will help.

My touchscreen died like that when I accidentally messed up the key mappings :D
[HTC Sensation] kntp:
After trying all the options of the other options of the first topic I've finally got one part of the problem fixed with this...

but I still have a problem where 5mm of the right corner of the phone does not respond at all... (actually, sometimes it does... if I leave the phone off without the battery the whole night it starts to operate again, but after a while it stops working again...

I can't type the letter P, L and backspace...

any idea of re-calibrating the screen of something for my issue?
[HTC Sensation] 02CWRX:
I didn't use this fix specifically, but I did put my phone back to stock using a T-Mobile RUU, then I got an OTA update to put me back at 2.3.4, then another 14 MB update which is the one the files in this link are pulled from. The 14 MB OTA definitely made a huge improvement with my touch screen issue. I can actually spin the home screen carousel 9/10 times I want to now (even multiple times in a row), and overall button pressing and responsiveness is much improved.

I have since restored a backup of ARHD I had made prior to flashing the RUU, and all the benefits of the OTA update (touch screen) are of course still there since the ROM doesn't affect the firmware.

I only wanted to post here to shed light that since the OTA update actually did make a big difference for me, I can logically assume the file in that link should make the same difference too - without the hassle of going back to stock, doing OTA updates, and then restoring a backup. I only did it the way I did because I was going back to stock temporarily for other reasons anyway.

~T.J.
[HTC Sensation] zmfl:
Nothing except what you can find in the first post...

So it seems that the new firmware actually does something about the screen. Better late than never I guess :|

I'll add it as a possible solution in the OP.
[HTC Sensation] kntp:
Now I'm trying the other thing related to full discharge and full charge without touching the screen... (right after applying the patch)

If this can actually happen because of some chargers, it might be that my battery had been charged wrongly... lets see what happens after this cycle, I will post back...

Yes that patch actually really solved most of my problems... I hope that my other issue resolve by itself... lol

it started when It flight by plane... it's weird because sometimes it start to work and it stops...

Do you think it could be poor contact in some hardware?
[HTC Sensation] andyjb103:
The New ICS firmwares listed here >> http://xdaforums.com/showthread.php?t=1412618 << created by mike1986 also include updated firmware which resolves the touchscreen responsiveness issues (also updates HBOOT) Still no issues with my sensation after flashing the updated firmware files.... :):)
[HTC Sensation] decebal12345:
Do you have no issues with ICS rom or with any rom? Did you describe somewhere what issues you have?