yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] zmfl:
Charging issues can happen because that pin does not have proper contact to the cover. So putting some aluminium should help.

I would suggest that you also remove the battery for a few hours and then not touch while charging A FEW times.
[HTC Sensation] Murtagh92:
Ok, I will try. Thank you :)

---------- Post added at 06:47 PM ---------- Previous post was at 06:05 PM ----------

It is a problem of electricity. With aluminum foil now the pin discharge on the cover, but when the cover is on the table (wood insulator) the screen is unresponsive, but when I pick up the phone (hand conductor) the screen works. It's very strange!

http://youtu.be/0ogm7tvEbCg
[HTC Sensation] millzyy:
thanks for the info
[HTC Sensation] gunitsold6:
Thank you! needed this!
[HTC Sensation] undercover:
Glad to see this is still helping people :)

Sent from JB MIUIv4 s89
[HTC Sensation] zmfl:
Same here :)

Interestingly enough my own issue has escalated to the point that I can't fix it anymore. The pin makes flawless contact to the cover, but if I touch the screen while on charge, it breaks. Every time.

No idea why...
[HTC Sensation] undercover:
Sorry to hear that . Tried different charger?
[HTC Sensation] zmfl:
No... But I could try the stock one :)
[HTC Sensation] undercover:
Worth a try
[HTC Sensation] thiagofbrito:
My brother has that "android.process.acore" force close notification once his Sensation XE boots up and touchscreen is unresponsive. What should he do?
[HTC Sensation] undercover:
Nothing to do with hardware. If stock - factory reset, if custom Rom, reflash Rom on top of reflash after full wipe.
[HTC Sensation] zmfl:
My thoughts exactly :)

If the phone is stock just do a factory reset. You can't fix it if the touchscreen is dead.
[HTC Sensation] stretch2279:
after scouring the internet, this seems to be the place to get a decent answer,

my sensation has lately started having ghosting issues when its not on charge,

when its being charged it works a treat as soon as i pull the cable out, it goes back

to ghosting. Tried the adding foil method. Any one got any ideas?

Cheers
[HTC Sensation] undercover:
Not really.... That's the first I've heard of an issue like that. I bet you have AUO screen, not Sharp. Best bet is to start a thread in General section and wait of someone will confirm same problem.
[HTC Sensation] stretch2279:
will do, cheers for pointing me in the right direction
[HTC Sensation] milvol:
Problem drop down menu

Anyone... Drop down menu freeze suddenly and don´t go down. Is it just software or more serious porblem? :eek:
[HTC Sensation] zmfl:
Seriously?

Reboot the phone...
[HTC Sensation] mikesworldus:
Hey everybody, I bought a Sensation second hand yesterday, and I'm having a tough time unlocking the screen. Running some tests, I can confirm that it's happening on only one section of the screen. I've tried the fixes mentioned here, but they don't seem to be making any difference.

I did pull the battery for a little bit, then reassembled and immediately did a full reset. The entire touchscreen started working perfectly fine everywhere. However, after about 20 minutes, it went back to being unresponsive again.

Does anybody think this would be a firmware issue? It's on the latest ICS firmware from T-Mobile US.

I've attached a screenshot from ScreenTouchTest showing the affected area.
[HTC Sensation] zmfl:
The latest firmware has less issues then the old ones, so you are good there.

I'd suggest you leave the battery out during the night, then charge the phone without touching the screen (not even once!) a few times and the issue should disappear.

If it does, you know you have this issue :)
[HTC Sensation] johnhere:
I just exclude the " pin " grounding with putting tape on the outer case over the blank alloy spot. No difference so i thought just wanted to tell you guys and gall's. Touchscreen still works and i am testing it now but i think there is no difference with grounding ON or OFF. So how about that.
[HTC Sensation] undercover:
Use it while its charging for a while. Good counter test though.

Issue is not solely pin, looks like a mix of different factors, so your test is not conclusive.

Keep testing and let us know please.
[HTC Sensation] thiagofbrito:
My brother tried all the fix mentioned, touchscreen is still unresponsive. His Sensation XE is sort of paper weight right now. I guess he should have to claim for warranty. The thing is it was bought on Amazon.com (US) and now we are in Brazil and HTC closed its office here long time ago. It's important to note It's S-off (revolutionary) and supercid. So just want to know what are the directions he should take to have his Sensation XE sent to repair?

Enviado do meu HTC Incredible S
[HTC Sensation] zmfl:
You can install a stock RUU from your PC, and return the cid to stock via ADB. The phone will just be S-OFF.

There's a thread with instructions on how to do everything even if your screen is totally dead.. But you'll have to find it :)
[HTC Sensation] thiagofbrito:
I was expecting something like contact them by email to know the steps before sending it. About RUU I can't find proper one for Sensation XE original cid: TMOUS001. Maybe numbers aren't exactly those. Is it possible to change cid to whatever I want?

Enviado do meu HTC Incredible S
[HTC Sensation] zmfl:
Sure, you should contact them. You could try talking to them by chat.

You can change the CID to whatever, and then put the RUU for that CID. I don't think they will bother you about that.

Perhaps installing the RUU also changes the CID? I'm not sure about that...

The screen not working is obviously a hardware problem, so it souldn't matter that the phone is S-OFF. Probably...
[HTC Sensation] johnhere:
bmp
[HTC Sensation] juneszh:
thanks!! it's usefull
[HTC Sensation] Guuske:
Are you serious? OP guide is extremely detailed.
[HTC Sensation] PopaStefanx:
Thanks Man, very userfull guide, but i didn't understand if i lost my warranty if i do this??? i'm in italy
[HTC Sensation] undercover:
No you don't lose your warranty.
[HTC Sensation] zmfl:
As long as you modify the cover and not the phone, you're good :)
[HTC Sensation] PopaStefanx:
Thanks, sorry of i didn't replay before
[HTC Sensation] dameer:
Thank you! It solves my problem.
[HTC Sensation] undercover:
Good to see that a year on from the solution it is still helping people.

*High five* zmfl

Browsing from the app
[HTC Sensation] zmfl:
High five indeed :D
[HTC Sensation] NiTrOwow:
Thanks a ton man!! It was really annoying the issue/bug!!!

Now it is sloved :good:
[HTC Sensation] DBBX:
I've tried almost all the solutions but It won't fix the problem.

I've got my grounding back but the edges of my touchscreen are disabled now(I can touch them but the don't react on it).

Someone has a solution, maybe open up the whole phone(my warranty is already expired)?
[HTC Sensation] Sschultz2:
sensation screen frozen

Hi,I got this phone for exactly 1 year,no problems whatsoever with it.Until a few hours ago.While charging,wanted to make a phone call,unplugged it(from PC,but not in drive mode,just charging) and the screen went totally unresponsive.

Removed baterry,start again,same thing.Noticed that the sound also dissapeared,like the quick tone when it starts and also when receiving a call,screen shows who's calling but there is no sound at all.

Tried reboot,factory reset,removed battery and again and again.The little metal clip trick showed here didn't help at all.The phone shows correct time,network,all seems normal just the unlocking ring doesn't move.Also the power button doesn't come with all the options(airplane,power off and so) it just turns the screen on/off.So to switch it off I have to remove battery.

It is a software failure.And I suspect the software update done a few days ago,should have leave it with the old version.

Any help appreciated(in case will be anything left from that phone in a couple minutes)Thanks

edit: phone is not rooted
[HTC Sensation] zmfl:
How come your warranty expired? You have 2 years of it, and the phone can't be older than 1 year and a few months :)

Also, edges don't work? And the middle works?

This is definetely not the problem from the OP.

Just install a working RUU for your phone's region. You can find that here :)
[HTC Sensation] dario2411:
don't have it
[HTC Sensation] Sschultz2:
Thanks for that,but I think I cannot install Ruu unless phone connected to PC?When I plug phone in pc cannot slide and choose ,,mount as drive'',it only charges.Is there an option to install it on Sd card then insert card in phone and install?Sorry for noobish questions,looked all over the forum for answers but still nothing clear:(
[HTC Sensation] hundreder:
You should boot it in fastboot. Remove battery, hold volume down and power until you see bootloader. Select fastboot and then plugin the cable. When you plugit it should read Fastboot USB. Then start the RUU.
[HTC Sensation] DBBX:
No my warranty didn't expire but I thought so because I rooted the phone.

But a colleague said that I could re-root the telephone(does someone have a guide or tutorial?!).

Also it's not the edges its a whole line of the screen there are like 4 to 6 vertical screen lines(something like that).

When I found the guide I will re-root my HTC Sensation and send it back to HTC for repair.

Does someone have a guide or tutorial on this process to?
[HTC Sensation] zmfl:
You have all sorts of stuff here. But the best, though not complete, guide for returning to stock is here.

I recently returned a friend's Sensation to stock. Basically, all I had to do was install a RUU for his region.

First I returned his CID back to default, than flashed a stock (rooted) ICS ROM because the RUU wouldn't install otherwise, and then installed the RUU.

Perhaps you don't have to flash a stock ROM, I had to.

Just follow the guide form above and read everything 10 times before you do something :)

Also, your digitizer is broken. You definitely need to send it in for repairs :)
[HTC Sensation] DBBX:
Thanks for the advice!

I've another question: need I to return it to the provider(Vodafone) or the manufacturer(HTC)? Also how long does the process takes?

Already contacted HTC about this :)
[HTC Sensation] zmfl:
Great, I hope it works out! :)
[HTC Sensation] 4o4i:
How I got fixed mine!!!

Not sure if this going to help someone, but my sensation was really hard to unlock.Had to try and pull the ring 5-7-10 times till it get unlocked.

Today I have installed Vitamio plugin from Google play and suddenly the problem gone....

No idea why and how, but my sensation is quick and unlocks first time:)

!!IMPORTANT!!

DON'T install or update this unless other apps let you install it. This is a library which won't work by itself.

Hope this helps
[HTC Sensation] PopaStefanx:
Well I use the Original charger and the touch work very well
[HTC Sensation] DBBX:
Vodafone NL replaced my touchscreen now my HTC sensation is working perfectly :)
[HTC Sensation] TheWall-[ITA]:
I'm experiencing this problem with the stock charger. Trying the "aluminium foil" solution... Let's see if it works :)
[HTC Sensation] bmw2320:
10 seconds lag

I've just bought HTC Sensation XE white for about 2 weeks. I got problem when i switch on my HTC and quickly touch the area 3, 6, 9 of the dial pad, it lags about 10 seconds before respond normally. The other area never lag. After that everything works just fine. Does anyone ever had the same issue?
[HTC Sensation] wummm:
advice

hello, i had the same problem, i've installed SGS Touchscreen Booster, and i had a piece of aluminum foil wrapped around the pin, i have 4 days since i did this "upgrade" and it's working just fine and normal now, i recommend you try it
[HTC Sensation] StuartTheFish:
What does the touchscreen booster do?
[HTC Sensation] zmfl:
I don't think boosters are necessary, but the foil should help :)
[HTC Sensation] bmw2320:
I've followed instructions on page 1 that is empty my battery and pull the battery out for one night. I stick aluminium foil on the back cover too. What do u mean by wrapping foil around the pin? Could u please explain? Btw, is it ok now to use the phone (touch screen) as I charge the phone? i haven't done it yet cos I'm afraid the touch screen problem will happen again.
[HTC Sensation] zmfl:
If the screen now works you can use it while charging.

I would recommend putting the foil on the cover and not on the pin, although either works. The difference is, you can't damage the pin and void the warranty if you put it on the cover :)
[HTC Sensation] suprted1:
Defective touch, after replaced complete display and touch

When i replaced the new screen/touch/glass, I had a little accident and ripped of the power switch cable. And therefore replaced the motherboard as well. ( HTC Sensation XE )

Before Motherboard was replaced I had no option to turn on the phone. All i got was the charging LED when usb connected.

When i replaced the Motherboard, my phone seemed to work perfect. For a few seconds.

Then I realized there is no response at all, when touching the display.

Tried disassemble/reassemble a few times, but no changes.

Everything else seems to be working fine. The phone receives network updates in the upper display part. FB / mails and stuff.

But it doesnt care how much I touch.

Is there anything I have to do, to match the motherboard, with the other cards in the phone ?

Or is it just a faulty screen ?

Or something else ?

Any suggestions ?
[HTC Sensation] zmfl:
Re: [FIX] [UPDATED] Touchscreen issues

I'm guessing that has something to do with the digitizer. You either didn't connect it properly, you "broke" it, or it was already broken.

You could replace it... Or use the old one if it's not broken :)

I've never opened the phone to that degree, so I have no advice regarding actual connections to the motherboard...
[HTC Sensation] magic.hand:
Re: [FIX] [UPDATED] Touchscreen issues

I had a broken digitizer too. Gone long journey before I can start using back my phone.

At first, when I replaced my digitizer, ordered from Ebay, it was lagging like hell. I though it may be because I wasn't using the right sticking adhesive. When I try to fix that by using stronger adhesive. Managed to fix it but the result was unsatisfactory, I had ugly gaps between my digitizer and middle plate. Ripped off the adhesive with anger, I broke both my LCD and digitizer and my microphone flex cable torn too :(

Then ordered another set of LCD and digitizer but then it arrived without the microphone flex cable. Thought of not doing proper assembly while waiting for the flex cable ordered separately to arrive, I play around with my phone. I accidentally dropped off my phone. Digitizer and LCD gone again.

Ordered another set from Tmart. Got the set few days back but with a faulty digitizer. I had no choice but to try fixing my phone by using my spare digitizer from my first purchase from Ebay. Surprisingly, that digitizer works till now.

For your case, try fixing your old digitizer again. If it works, then it's not motherboard problem. Even a tiny tear to the flex cable, can make it malfunction.
[HTC Sensation] 该隐之怨:
that helps ,thank you :good:
[HTC Sensation] ich11388:
It works

Thank you it works great

:good::good::good:
[HTC Sensation] undercover:
[FIX] [UPDATED] Touchscreen issues

Surprised to see this still kicking almost two years on... :)
[HTC Sensation] zmfl:
Re: [FIX] [UPDATED] Touchscreen issues

Quite a story :D
[HTC Sensation] mhmda:
Solution Found !!! Really works!

Hi all,

I found the problem it's not hardware or software... I have been fighting in finding the cause for my problem for 4 days (full days)... I have read all the posts in almost all threads in the internet:

- I upgrade to ICS 3.3

- I tried all roms in avialable in the net (also jb 4.2 without sense).

- I put the phone one night witouht battery and recharge the phone without tuoching the screen.

- I tried the Aluminum foil and made a better contact with the silver pin in back cover.

*** BUT NOTHING HELPED ME, MY PHONE STILL CRAZY ***

- I can't pull the ring from first time..

- I can't answer calls...

- The device randomly opens programs...

So the cause is: When I put my sd card (32 g) it has a abdominal !!!! and this the problem !!!!!

When you put the Sd Card the abdominal lift the lid and this cause a

contact with aluminium in the back cover !!

Just put a piece of paper or whatever to avoid contact between the back cover and the SD-Card's lid.

I hope this will help you :) :laugh:
[HTC Sensation] zmfl:
Re: [FIX] [UPDATED] Touchscreen issues

Actually, that sounds like quite a hardware problem :)

Thanks for the info, I'll update the OP :)
[HTC Sensation] ashkan-khatar:
Re: [FIX] [UPDATED] Touchscreen issues

Hi,

I had an unresponsive screen issue which got away using that method existing in this thread in which I had to get the battery out and let it be still over a night then recharge without touching the screen ,but there's something more and also more strange:

My screen got alright, but it does not recognize a little fast gestures, like pulling the notification bat down fast, or playing fruit Ninja a bit excitedly! :D I have to use somewhat slower gestures so that my cell phone recognizes them. Can you help me? :(

------------------------------------------------

That pretty "thanks" button's waiting for U, in case I helped :P

Sent from a shaken up HTC Sensation XE using... Whatever! Differs?!
[HTC Sensation] huzefaonline:
thanks for the help. but this solution is not solving my problem. i've tried to take the pin out and put a piece of paper on the sd card lid but nothing seems to be working. the touch screen is working. only i am not able to type messages in whats app and cellular message option. please help.
[HTC Sensation] ashkan-khatar:
Re: [FIX] [UPDATED] Touchscreen issues

That's a software problem, give me your ROM and bootloader and Root/not root details. :)

------------------------------------------------

That pretty "thanks" button's waiting for U, in case I helped :P

Sent from a shaken up HTC Sensation XE using... Whatever! Differs?!
[HTC Sensation] NatsuDroid:
Thanks to that neat little trick i got my touchscreen working properly again :D
[HTC Sensation] padre629:
I've similar issue

Hi!!

In my phone I've activated the "Show clics" (mostrar toques) option in Developers' settings.

(so, when I do clic in something appears a little "pointer").

So, normally I haven't this issue but this only happens in this case (see attachment):

My phone on the table, USB cable connected, internet pass-through activated.

I do clic in something in the screen and appears like clicking in more places simultaneously.

(only happens if I don't have the phone in my hands!)

When I handle the phone with my hands, this issue not happens!

What rarely!!!

----------

I put some aluminium foil between screen-ground point and the metallical case, but it has no effect.

Anyone with a similar issue? Any help? Thanks!!
[HTC Sensation] PopaStefanx:
Use the original cable and charger from HTC. I also have that issue and I solve it using the original charge, or you have always to use your phone in your hands.
[HTC Sensation] padre629:
Heheheeheheh.... So this issue only happens to me when my phone is connected to usb and in Internet pass-through mode activated.

Never in other modes, only in that.

I use a Motorola usb cable
[HTC Sensation] PopaStefanx:
Well I never get this problem
[HTC Sensation] TheWall-[ITA]:
Same problem here. I've never tried the "Show clicks" options, but something strange happens on touch screen when my phone is charging and lays on the table. Stock charger and stock cable.

I tried the aluminium foil solution too, but it doesn't seem to help.
[HTC Sensation] padre629:
What kind of magic is this?!?!?!

Yesterday at 12am (my sleep time) I charge the battery of my phone, but it is turned-off....

Today, in this moment I don't have that issue!!!!!!

You can try to turn-off your phone and charge the battery... SO, without touching the screen!!!! Until it is charged completely (green light) disconnect charger and turn on phone hahahahahahaha :P
[HTC Sensation] TheWall-[ITA]:
Well, I usually turn off my phone over night and charge it when it's off. I'm still experiencing the problem.

But I'm happy that you solved :)
[HTC Sensation] delta-roh:
Jumping / trembling Touchscreen Issue

Sirs, I had got a very weird issue with the touchscreen:

It "jumps" to positions, that were not touched at all. I recognized it in the following situations:

touch and hold an item: The touch and hold is not recognized, because the position of the hold is not clear (jumps).

editor/keyboard: If you type an sms or edit a file, suddenly letters appear, that were not touched at all.

Browser: you hold your finger on a web site to scroll it up/down-left/right and the screen does not really follow your finger but trembles.

I then entered the "settings" - "developer options" - "developer tools" - "Pointer location" (CM10.1 rom) and only moved the finger from left to right. Instead of some horizontal lines, the lines tremble and look like a saw and on various positions on the screen appear pixels and lines as well. Have a look at the screenshots. I attached tree screenshots: Two with the described issue and one without the issue.

I tried all, different roms, the contacts of the Touchscreen, I even disassebled / reassembled the phone completely - the problem goes and appears again.

Finally I found the problem - it was the power supply! A friend has mistaken his and mine power supply and his one has got a not obvious problem of a faulty galvanic isolation - the phone was normally charged but this causes the described jumping touchscreen problems!

(I marked a few words so that the main points can be captured for everyone reading this fast)
[HTC Sensation] Nasaris:
Thank you

Its been a problem with my sensation for a long time and finally i solved it :D
[HTC Sensation] harsh.deep:
My touchscreen is acting funny now. Sometimes while working on my phone..The phone automatically hits random points simultaneously..Just random points are touched (this i saw when i enabled the pointer location in the developer's option)...There are, at the same time, 4-5 touch points shown!!

Making it difficult to use the phone. After I switch off the screen and switch on, it problem goes away for a few mins and then its back again!! Formatting has not solved it as well. The onl workaround i have is when i discharge my phone all the way down, remove the battery for a few mins, charge it overnight with out touching the phone, and by morning its fine. Yet in a few days..this is back!! Whats the issue here?
[HTC Sensation] TheWall-[ITA]:
Did you read the post by delta-roh? It's just 2 posts before yours :)
[HTC Sensation] harsh.deep:
Ahh..Yes my problem is also somewhat similar...What can be the solution to this?
[HTC Sensation] TheWall-[ITA]:
delta-roh says that's power supply fault. I'm not english, but I'm assuming he's referring to the battery charger. Try to change charger and cable and make a full charge. Or try to charge you battery with PC USB. It's slower, leave it overnight. :good:

[MENTION=2307984]delta-roh[/MENTION]: can you confirm that you are referring to the charger? ;)
[HTC Sensation] delta-roh:
Yes, Sir, I can confirm it was the faulty original HTC charger.
[HTC Sensation] ashkan-khatar:
please, can you try a fast gesture now?

pull down the notification bar and holding it, rapidly move it up and down, see if it gets released or not.

thanks.

Spit out from a Sensation XE, a revived device while was dying due to lack of support, with TeamVenom, SebastianFM, and other astonishingly amazing developers' benignity...
[HTC Sensation] harsh.deep:
Ok..I get the picture here. Has the problem disappeared now? After you replaced the charger?
[HTC Sensation] delta-roh:
Sirs, as I wrote already. I identified the charger as the source of the problem. After I got my charger back the problem was gone. Also I could reproduced the problem with the faulty charger with different phones. So just check your charger - have you got the touchscreen problem when you do not charge? Then you will have got a different problem. If your touchscreen only "goes mad" during charging, then replace your charger.