yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] FayezZ:
I initially had success with the superglue DIY fix. That lasted about a week. Late last week, I got fed up with the problem and tried the superglue fix again but it did not work. In fact, I made things worse. So I searched for a replacement battery cover and came across one at http://shopamerica.htc.com for $20 ("HTC Sensation Battery Door Cover").

I received it in the mail today, and it has fixed my problem (touch wood). The new cover also does not have the creaks my old one had. Although, my Sensation was perfect when new and developed the creaks and the power button issue over time.

Anyway, this is $20 well spent for me. At the very least, (I'm hoping) this should tide me over until I can buy my Galaxy Nexus and say goodbye to HTC forever. HTC, never again.

Update: Gosh. Spoken too soon. The problem has reappeared. It was a good 24 hours while it lasted. :(
[HTC Sensation] leeskywalker:
I know what you meen I love HTC design and sense but these little niggles are enough to put some people off this is supposed to be a 'super phone with premium design features' so say HTC
[HTC Sensation] lamecake:
Kinda amazed how many people here think that the powerbutton issue is rom related. Especially since they experience it in recovery menu's also.. Recovery runs seperately from the normal ROM. I've been having the powerbutton issue for months now, and sometimes its "sticking"/"misclicking" more than others, but the problem persists. I'm quite confident its hardware related. As soon as i have another phone, i'll return my Sensation for repairs/warranty.
[HTC Sensation] leeskywalker:
I don't think most people think its Rom related its deeper in than that so it will happen in recovery, for me at least its the HTC 2.3.4 base for sure as flashing roms with a newer base halts the problem
[HTC Sensation] KiterCuda:
Do no cry

Do not cry and flash Insercoin ROM. It solves issues ;)
[HTC Sensation] F.3.A.R:
Not as amazed as we are that it actually works ! I think we're leaning towards it being a kernel issue, so installing a complete custom ROM might be like using a sledgehammer to swat a fly, but hey, it works for a lot of people here (me included).
[HTC Sensation] slick007:
A lot of people solved this problem by flashing a custom kernel with 3.5 base ... if you are so amazed, how do you explain this ?

we don't say that there are no phones with hardware problems, but the majority is kernel related for sure !

I personaly fixed 3 phones with latest IC build !!
[HTC Sensation] Serendipity1:
Problem solved !

After several trial with custom roms (inluding InserCoin) and also the stock unrooted s-on virgin installation with no success, I finally sent back my Sensation in warranty service. After 2 hours, with tha same software version, which was during the false issue, I get back my device in a perfect way.

They simple changed the lcd. Nothing more. After 24 hours, there is still no problem.
[HTC Sensation] leeskywalker:
your issue was obviously hardware ,thanks for sharing ;)
[HTC Sensation] richardirv:
Well my repaired phone arrived back today from HTC, looks new to me. SAME PROBLEM AGAIN! LOOSING MY PATIENCE NOW
[HTC Sensation] Mainspring:
all I'm saying is...

power button misfire started happening after the update... :(
[HTC Sensation] El Guapo Grande:
Insert Coin fixed mine

Insert Coin (2.3.5 with Sense 3.5) fixed my screenshot and power button issues, which is a huge relief. HTC support wouldn't so much as acknowledge the problems, let alone offer a solution. I was on the verge of selling the phone and purchasing a SGSII or Galaxy Nexus outright, but now I'm happy with the phone again.

I've noticed that StopWatch & Timer by sportstracklive.com will still cause the power button issue without fail - so long as the stopwatch is running, and the program is in view (not in the background). But I can live with that. :)

While I'm very happy to have a properly functioning device again, I think I'll go back to stock once an official 2.3.5 kernel is released - the battery life was much better, though the phone wasn't nearly as fast. In any event, thanks to everyone who made the suggestion!
[HTC Sensation] ListenToMyMusic:
That only proves that they developed a software workaround for a hardware issue. Basically it is set up to ignore the multiple button press signals for a set (small) amount of time. If you're using one of these roms you might notice that the power menu accessible by long pressing the power button is still a pain to access.
[HTC Sensation] JMUT:
Please read the following article on switch bounce.

http://www.maxim-ic.com/app-notes/index.mvp/id/287

You will find that it's not considered a defect. It's just something you have to account for either in software or hardware. Our phones must account for switch bounce in software and the 2.3.4 update broke that.

Edit - Another interesting article on switch bounce for those that are interested:

http://www.eetimes.com/discussion/break-points/4024944/The-secret-life-of-switches
[HTC Sensation] bassjas12:
Glad i found this post, it was annoying the hell out of me. I ended up just flashing the Android Revolution HD 3.6.3 ROM. Its awesome.
[HTC Sensation] rumpleforeskin:
Same power button issue when using android revolution 4.1.4 - reverted back to 3.6.3 and all is good again.

So its fair to say for most users its a software problem. though after readng this thread at least one person seems to have had hardware failure too
[HTC Sensation] Drewstein:
Had the issue while stock with 2.3.4 and loaded up Revolution HD 4.1.5 and so far the issue is gone.

Didn't have it a lot stock though, maybe once a week. Once it said screenshot taken I would tap the power button and it would let me use the home key properly again. I have only taken 2 in a row before hitting the power button to alleviate the issue.

It may take a while to manifest in the new rom though.
[HTC Sensation] dmakhkamov:
Flashed with InsertCoin ROM... Problem Resolved
[HTC Sensation] TheNavdeepDahiya:
simple

If You have issues then just flash rcmix hd v 0.9 and disable screenshots from rcmix tweaks.

there shouldnt be any issues then.

also use only the stock kernel.
[HTC Sensation] dupsatou:
Warranty fixed mine

I just wanted to update this thread since there have been many posts since my last.

I decided to send my phone in for warranty repair. By the time I sent it in it felt like the problem was getting worse but it was the exact issues that everybody here has. I sent it in telling them EXACTLY what it was doing in detail. I was told that they diagnosed it and replaced the motherboard in the phone.

I just received the phone yesterday afternoon and have been using it a LOT since then and have not had this happen even once. It appears to be completely solved for me. Before sending it in I could pretty much do it on demand - turn the phone off/on a couple times and within a minute it would definitely do it.

I agree it could be a hardware issue that was accounted for (maybe unintentionally?) in the software. Whatever they did to mine took care of it though - and apparently through hardware.

Total turn around time on my phone was just over a week from the time I shipped it to the time I received it back repaired. Wasn't too bad.

Hope this helps others!
[HTC Sensation] Phateless:
I take it this was HTC you sent it to, not warranty through T-Mobile?
[HTC Sensation] dupsatou:
Yes. I bought my phone back at the end of June so it was out of the t-mobile warranty period. For HTC Warranty services on t-mobile phones you can call 1-888-356-2375

Aside from being w/o my phone for almost 2 weeks it wasn't all that painful
[HTC Sensation] Phateless:
Thanks for the tip. You should be able to make a claim through T-Mobile for a year..
[HTC Sensation] dupsatou:
Outside of direct replacement, I'm pretty sure t-mobile just hands you off to HTC for the same process. I could be wrong though. This was on a corporate account and this was the process our account manager with t-mobile suggested we do.
[HTC Sensation] liroyvh:
I have exactly the same problem. Had it ever since I installed 2.3.4. I dont think I have encountered the problem on ARHD 3 but unfortunately the problem is causing a giant s**tstorm for me on ARHD 4.

So obviously, before I sent it in for repair for this and the filth under the touchscreen, i'd like to see if it is a software issue.

Can anyone recommend the proper kernel to flash that is known to cause the least issues? Or do you really have to go to another ROM all together?

Currently using FAUX.

Thanks in advance :)
[HTC Sensation] wesleyvdbrink:
I'm using rcmix with stock kernel atm and no problems for the last 2 days.

Before that I was using arhd and other roms with faux kernel and I got a major problem with the powerbutton.

I will test it out and report back here if the problem comes back
[HTC Sensation] hammeedo:
Power Button related to Battery?

I'm just curious how many people that have the Power Button issue also experience problems with battery life. I'm lucky to get 6 hours of use on my phone in a normal day. I believe that I have the power button issue since it can take up to 3 times for me to wake up the phone and sometimes pushing the power button once brings up the power down options.
[HTC Sensation] Kenman345:
I have the same power button issue as everyone else.

I feel like the problem may be software and hardware related. Obviously when you have an update that now looks for the power button to be pressed more than usual, that would just make the hardware issue more extreme.

Has anyone tried this method and still had the power button issue remain? have you noticed a decrease in the frequency of the screen turning back on when you press the power button to turn it off?
[HTC Sensation] nicoaraalex:
I was having the same problem, persisted for a long time, now it's ok, only happens once per week, or 2 weeks, it got away automatically.
[HTC Sensation] mps83:
I've noticed that the problem is even more persistent when my phone is on charge too. Battery drain problems that some of you are experiencing could be down to the screen staying on, sometimes i have to press the power button up to 8 times to get my screen to turn off. Sometimes i've noticed that the screen has stayed on permanently, if you don't notice at the time, this could be for hours on end, thus draining your battery to almost dead.
[HTC Sensation] alitomari:
I've noticed this too; sometimes the screen will get stuck on when it's in my pocket, and I only notice after a while because I can feel my pocket start to heat up.
[HTC Sensation] g1user101:
Sometimes when I press home button it screenshots. Until I press powee button. Like its stuck or sumthing
[HTC Sensation] richardirv:
Ok an update from me, My Sensation has now been off for repair for a second time with the power button issue along with the screenshot issue which we know is connected. Got it back this morning to find problem still there and the phone has been damaged in repair. Now playing hell with HTC and its gone to the escalations team. Waiting game now!

I am going to refuse any kind of repair from now on, I want a replacement or I will be taking my issues to trading standards and watchdog!!
[HTC Sensation] dupsatou:
I hate to say, but it seems like the problem is slowly coming back for me. When I first got the phone early this week it seemed perfect. I sat here just turning it off and on for a while to see if it would do the thing where the screen would turn off and immediately back on on its own and it wouldn't do it.

Then yesterday, it did it twice in the afternoon. I'm hoping that maybe that was just a fluke but I'm wondering if the parts they replaced made it seem fine at first but with use maybe the button gets worn down to a position where it starts to happen more and more.
[HTC Sensation] LayzJay:
I have the same problem...press the home key and it takes screenshots..

And thats without holding the power button..

Annoying when your browsing the net, and you dont want to loose the page!

All happened since i did the update.
[HTC Sensation] jibninjas:
I had the same issue. T-mobile immediately sent me a new phone as they have obviously been hearing this from others. I have had this new one for about 1.5 months and so far so good on this new one.
[HTC Sensation] picachux:
I finally got tired of this issue and decided to root my phone. Been using the InsertCoin 3.4.1 Rom which is based on the 2.3.5 leak. I even enabled the Screenshot function by editing the build.prop and it's been 3 days without one incident where a screenshot is taken just by touching the home button. Also no more screen flickering on/off quickly when hitting the power button to turn off the screen. SO HAPPY! :D
[HTC Sensation] Kenman345:
issue almost gone for me

for some reason, after upgrading my OS the ARHD 3.6.5 and installing widgetLocker, (did both at the same time), i have almost completely gotten rid of my Power button issue. It still comes back every 50 power button clicks or so, but much less frequently than before.
[HTC Sensation] El Guapo Grande:
Hopeful

I discovered that my GPS doesn't work in IC 3.3.5 or 3.4.1, not even after applying the TMOUS GPS fix. I also tried the AGPS patch (v. 1.3, 2.2, and 3.0), unfortunately that didn't fix it either. My GPS works fine when using the rooted stock 2.3.4, so I even tried copying the gps.conf and suplrootcert from the working install to IC, but still no joy.

Right now I'm back to the glitchy 2.3.4, but am hoping someone might have a suggestion for another ROM to try? I'd like it to be as close to stock as possible, and very stable as I use my phone as an alarm clock. Thanks!
[HTC Sensation] leeskywalker:
And this has what exactly To do with power button issues?
[HTC Sensation] El Guapo Grande:
I'm looking for ROM suggestions to fix the power button issues. IC fixed the power button, but broke my GPS - so any suggestions on what to try next would be much appreciated. Thanks!
[HTC Sensation] leeskywalker:
Try different kernals as its unlikely to be Rom related as previously discussed
[HTC Sensation] Coldfusown:
Dunno what is worse...the thousands of particles stuck in my screen or the power button issue :) Don't wanna wait two weeks for a new phone to come through argh. My only two gripes, aside from that this phone is the best I've ever had. Love it.
[HTC Sensation] :
seems like im only getting this problem when im using cm7/miui and it doesnt exist when im using a sense 3.5/xe rom
[HTC Sensation] claud_face:
Same here. Never with sense roms, just cm7. Never tried miui.
[HTC Sensation] humpty123:
I've been having the same problem ever since the update also 2.3.4 or since I've been using the screen shot function like when I press the home key it does screen shots and that **** is annoying how can I get my phone from doing that.. I don't wanna root it or anything either..
[HTC Sensation] timeinseconds:
I don't think this is a software issue - it seems more like a wear-and-tear of the hardware issue. :(
[HTC Sensation] humpty123:
Well whatever this issue is its pissing me off alot and its making me think of switching to a different carrier
[HTC Sensation] dupsatou:
I half agree with you. My phone came back from the warranty repair where it got a new motherboard and it didn't do this a single time for 3 days straight (and I use my phone a LOT as it is my primary phone for my job and for personal use). After the 3rd day it did it like MAYBE once a day. Its been a few weeks now and its doing it a couple times a day. It is slowly getting worse and worse, however, I will say it isn't doing it as much as before the repair. But the repair didn't completely fix it either.

I have to admit, I love the phone overall but these 'minor issues' make me want to throw it away and try a different phone and/or carrier too.
[HTC Sensation] humpty123:
Well it happened after the 2.3.4 update so it shows you gingerbread ****ed up the phone..
[HTC Sensation] Phateless:
Do a factory reset before you draw that conclusion.
[HTC Sensation] dancecore92:
I thought too... because I polished my frame. Good to know I´m not alone with this problem. :D
[HTC Sensation] Mrplennium:
I don't want to have to root, but this problem really annoys me. The screen shots and the double clicking to wake up is happening more frequently. Something went horribly wrong after the 2.3.4 update. I got this phone when it first came out and never had this until the update. I'm starting to wonder if HTC will address this in a 2.3.5 or 2.3.6 update? Really not ready to root as yet.
[HTC Sensation] leeskywalker:
Apparently the latest bricked kernal fixes the issue haven't had time to try it yet though

Check his changelog for details:)
[HTC Sensation] richardirv:
My Sensation has been away for repair twice now with power button fault and the second time it came back it also had cosmetic damage.

They still want me to send it back again which I have refused while I seek legal advice. Letters sent to newspapers and watchdog! :)

I can honestly say I don't think I will buy another HTC device after this.
[HTC Sensation] DanielF50:
did it fix it for you then? I've been using bricked 1.5 for about a week and it's still doing it :|

mine does it when I locked the screen, it unlocks and locks itself twice then stays unlocked, and screen on :/
[HTC Sensation] Spr33y:
I moved from faux to bricked kernel and it was definitely happening a lot less, but it does still happen from time to time. I need to stop spending so much time in the android development thread because I was about to buy a new back cover ^^
[HTC Sensation] humpty123:
I did a power restore a few times and it doesn't do it for a few hours... Then it does it again.
[HTC Sensation] leeskywalker:
Yes it happened once in a week so its an improvement but still there :(
[HTC Sensation] naimmkassim:
Something weird just happen a few minute ago..when i push home, suddenly screen shot happen without me touching power button. Twice push home button, twice screen shot. After push power button to off and push back to on screen, now everything ok. Hope it just a glitch!! I have stock rom 2.3.4 for already 2 month and everything is ok since before until now!!
[HTC Sensation] mZimm:
This is definitely not a software issue and 100% hardware. I have tried flashing my phone to numerous ROMs and still intermittently experience the issue. In addition, I also experience the problem when in the clockwork recovery with the power button not always registering, sometimes registereding double clicks, etc. This is a horribly annoying issue and the rate at which it is seen is very alarming. HTC really has a problem here but it doesn't seem to get much publicity.
[HTC Sensation] Kenman345:
I totally would agree with you, I believe it mostly is a hardware issue. The issue has to be more of an issue though when you take a look at builds using 2.3.4 with the screenshot feature on. The button is inherently looking to be more responsive to clicks from the power button.

I am currently a student studying in Computer Science and one of the things we learn is that anything that can be done in hardware can also be done in software, and vice versa. With this, it may be possible to counteract this issue with a future OTA by HTC.

For some reason however, I went from having the power button issue appear a minimum of 20 times a day (and the screenshots from which, are what my estimate goes by) to having the issue appear two to three times a day since going to ARHD XE 3.6.X. Previously I was using the stock ROM rooted, but after switching to the latest versions of that ROM, I have seen the issue almost completely resolved. Yea I dont have the screenshot feature, but with so many applications on the market for such a task, it's not that big of a deal.

After the semester at college is over, I plan on taking a look into the ROMs experiencing the least amount of this issue as well as the stock ROM and see if their may be a way to implement a better software fix for the power button issue. It would seem from this thread that the power button in many cases is experiencing double clicks, which could be fixed by making the system not recognize more than one input from the power button within a certain time frame. And if the system is reading in two click simultaneously, then it can be shortened to one click through software before the input is interpreted by the system.

If the OP could be updated with some of the most common occurrences/fixes seen on this thread we isolate the main issues that are happening and come up with software fixes for them.
[HTC Sensation] naimmkassim:
Crap!! Its happen again this morning. Screen shot when pushing home. I just remember that i did not restart my senny a couple days now. 1 week to be exactly. Usually i always restart it at least 1 time in 1 or 2 days. I just restart it now and will let you guys know how its going on :)
[HTC Sensation] Coldfusown:
Def hardware as I've also experienced this with multiple Roms and also in clockwork recovery. It actually stopped recently mostly so I am hoping it'll fade away like a bad memory. However, the dust under screen has gotten exponentially worse >_<
[HTC Sensation] picachux:
I experienced the issue in recovery as well while I was on the stock 2.3.4 Rom. Issue no longer present after I moved to 2.3.5 roms. Close to 2 weeks on InsertCoin Rom and not one screenshot bug incident.
[HTC Sensation] DanielF50:
Thanks for the reply, think mines a hardware problem now, mine does it of I press the right side if the power button, so I'm going to grab replacement back in an o2 store to see if it fixes it :D
[HTC Sensation] naimmkassim:
I just come out from saloon getting my hair done. During cutting hair, i receive a call, but i didnt answer it since i was in cutting hair process. After done my hair, i check my phone & there is a miss call from my wife. Then i push home button, there it happen again. Sudden snap picture happen again without me touch the power button!! I check my battery status in setting and its stated i just restart my phone 11 hours ago!! Guest, my monitoring about not restart phone is the main cause of this thread problem is wrong!! ;'(

First the dust issue. Now this!!
[HTC Sensation] DORMIU:
I've also noticed that pressing the right side of the power button can trigger the problem. Let us know if a new back cover fix this issue for you.
[HTC Sensation] naimmkassim:
Have anyone did send their senny to htc claim about it? How is their feedback? Can someone contact htc & get confirmation either its sw or hw problem?? Now we all only guessing..
[HTC Sensation] Phateless:
Let us know how it goes. HTC has terrible quality control and we're all frustrated by it.
[HTC Sensation] aw1974:
My two cent opinion is that the power button is a hardware issue and the screenshot is a software issue. I have fixed my power button issue but the random screenshot issue remains. I could reproduce the power button issue everytime by pressing on the right side of the button. I took the back cover off and on the actual phone where the power button presses, there's a black metal contact. It's connected on the left side but not on the right. I just put my fingernail under it and gently bent it up so it has better contact with the power button. Be careful as the metal contact seems a bit flimsy. This solved the power button issue for me even when I press on the right side of the button. Let me know if this works for anyone else.
[HTC Sensation] walkinhotdog:
yes, what you described is very true and accurate. i think its a hardware issue. although im not sure what to lift for better contact, everything seems to be stuck in place other than the black metal contact. i feel like this issue can be resolved with a little creativity and tweaking, but i lack the knowledge of electronics to be able to find a working solution. OP shud update original post with possible solutions suggested by users
[HTC Sensation] el viento:
^^ I agree it would be a useful point of refrence!

I have this issue to and am fairly certain that its hardware. I have noticed that if I press the power button on the left side the issue happens less often. V annoying esp in recovery....
[HTC Sensation] Phateless:
Recovery is where it gets me the most.