[Android Q&A, Help & Troubleshooting] jsvanhoy:
Gil: Thank you for contacting VIZIO Live Chat, the home of Entertainment Freedom for All. This is Gil in South Dakota. Have you ever contacted us before?

jordan vanhoy: no

jordan vanhoy: ? hello?

Gil: I understand you're wanting to root the tablet?

jordan vanhoy: yes

Gil: Here at VIZIO we pride ourselves in providing best in class customer support and all of our support is U.S. based, and I can assist you with that. Unfortunately at this time we do not allow any access to do so. I definitely apologize for any inconvenience.

jordan vanhoy: so do you know anything about the exploit being patched?

Gil: We haven't heard anything about that, you'd probably want to talk to google regarding any patches to the overall gingerbread package.

jordan vanhoy: so as far as the vizio software on the device, nothing should hinder rooting?

Gil: We specifically put security software in the device to prevent this.

jordan vanhoy: why?

Gil: In order to obtain access through netflix for HD streaming, the device has to be certified as secure, and rooting does not ensure that security, so that had to be prevented before they would allow any access to HD streaming.

jordan vanhoy: so vizio is contractually obligated to continue to hinder the rooting of the device?

Gil: In order to access the HD Streaming from netflix yes.

Gil: And that is something we fully intended to provide access to.

jordan vanhoy: but it was not included in the pre-release of the device. is there a software difference? and if so is it possible to exchange for the old version?

Gil: No, we have never allowed rooting of the tablet because we had full intentions of making this service available shortly after the release.

Gil: No version of the software on the tablet ever allowed rooting of the device.

jordan vanhoy: but the tablet was originally able to be rooted using the gingerbreak exploit.

Gil: Not ours that we've heard of. I've never heard a single incident of our tablet being rooted.

Gil: We have never allowed that, it's been through testing to ensure our version of the OS prevents that completely.

jordan vanhoy: ok in that case will there be a honeycomb upgrade in the near future?

Gil: Possibly. Hard to say for sure with the new release if ice cream sandwich. Google has released that specifically for tablets, and has stated they pushed honeycomb out in a rush, so we may wait a while to see how ice cream sandwich performs

Gil: But we will likely upgrade to one or the other in the near future.

jordan vanhoy: ok, my main reason for wanting to root is to change where the sd card is mounted so as to use apps that require more than 2 gigs of space. the apps dont seem to have access to the external sd

Gil: Not currently. I definitely apologize for any inconvenience.

jordan vanhoy: so there is no plan to fix this?

Gil: We may update it later to enable that, but no timeframe has been put forth yet.

Gil: Is there anything else that I can assist you with today?

jordan vanhoy: i dont think so

Gil: Thank you for contacting VIZIO Chat Support! If you need our assistance again in the future you can contact us by Chat, Email, and Phone service. That information is found on www.vizio.com. Have a great day!

Gil has disconnected.

--if i were a developer i would want to root this just because they say you cant...................