yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] cev2387:
I plan on calling today to cancel the contract but stay with Sprint. Hopefully it goes smooth for me which would be a change since Sprints customer service sucks so bad. And I'm being charged for 4G which I cant even use since I live 25 miles outside of the 4G coverage area. $10 mandatory fee each month for something I cant even use. I have had nothing but problems with Sprint starting the day I signed my contract.

Day 1, Had a dead pixel on the screen 2 hours after I left the store on my first EVO. no big deal right, It happens. i go back and the guy I signed the contract with not even 3 hours ago starts hassling me saying it was something I did. After 2 hours of the tech looking at it, they replace it.

3 weeks go by and I realized, WOW, I wish I stayed with AT&T since I cant surf the web and talk on the phone at the same time unless I'm connected to 4G, which I have 0 coverage where I live. and who the hell has a WiFi hotspot in their car? I also noticed it was taking anywhere from 6 hours to 2 days to send a picture message whether i was using just 3G, 4G or WiFi. They replaced it after going to my local store twice and calling Sprint twice.

So, I get EVO #3. 2 hours after I leave the store with it, I noticed the screen is cracked at the bottom and there is a deep gouge between the back key and search key. so I go back and they transfer the screen from EVO #2, that one that would take its marry little time sending pictures to EVO #3.

Now I'm using EVO #2.5 since half of it is from the warranty replacement and the other half is from my old one. This one disconnects from my blue tooth headset and switches from speaker phone to handset randomly when it wants to. Keep in mind, the speaker phone option is still highlighted even when it switches to handset on its own.

So I said screw it and rooted the 2.3.3 that they all had that I had to wait to root until this past Tuesday.

So after realizing having a working phone like the Samsung Captivate that I stupidly traded in to get $79.99 in credit towards my EVO the day I signed the contract that was even in the 65187 SKU series that was know to power off but not once had a sign cough or hick up from it.

With the ETF being Waived, I'm so tempted to go back to AT&T and get the Samsung Infuse. But unlike you guys, I can still get unlimited data with AT&T since I am their software engineer for AT&T blackberries.

The 3 things that I do have to say that is good about sprint is the relaxed warranty program and you can make 3 insurance claims unlike AT&T's limit of just 2. And I have a 25% discount with them compared to the 12% with AT&T.
[EVO 4G General] MaxCarnage:
So I actually called and talked to a rep, and they told me that they would allow a cancellation without the ETF but that it is considered a cancellation by Sprint and you can't just transition into a month-to-month service.

I'm not trying to cancel myself, but I do get all wrapped around the axle about this stuff.
[EVO 4G General] Team420:
Wow!! That's really bad.... I live in Maine, and we r happy to just get a signal here, but when i have Sprint 3g, my speeds avg, anywhere from 300kbps- 1.5mbps download, and 300kbps-1mbps upload...granted, this is Maine, and there are far fewer people using the network here...

4g is actually faster than my cable internet, when i get a 4g signal, speedtests have shown anywhere from 1-10mbps download, and 1-4mbps upload.... Again, I doubt anyone is really using the 4g here yet, so I'm sure that plays huge part in these speeds

But honestly, if my 3g was any slower than it is, id b upset about it.... Especially when ATT and Verizon are so much faster....
[EVO 4G General] OstrichSak:
The topic of this thread is early cancellation of your contract and NOT how fast is your data connection. If you guys want to have a 4 page discussion about this please start a new thread with proper thread title since those of us who found this thread and are interested in contract cancellation have to read through all your posts that are completely off topic to see where everything stands on this.
[EVO 4G General] github:
Hi. Your post is off-topic. Please keep it on topic. Thanks. And I was able to cancel 3 lines without ETF. See, on topic.
[EVO 4G General] mmegalodon:
No. The discussion fits in perfectly with the 'topic.' Someone asked why you would switch and it turned into a discussion of the matter. Disregard the trolls, suchas Matthew, who don't seem to understand why such talk would populate a thread on the matter.

The spark? Someone asking why you would leave. The resulting comments? A response.

Couldn't be any simpler.
[EVO 4G General] mattykinsx:
You're absolutely right.

Prepare to be flamed for it.

Edit: Oh look above. :rolleyes:
[EVO 4G General] c-had2001:
What did you say to them to get your lines cancelled? I got 2 and I wouldn't mind cancelling but I'm not sure what to say,plus I need to figure out who I am gonna go with to port my numbers so I don't lose them.
[EVO 4G General] mmegalodon:
What do you expect on a forum? I could produce a ton of similarities to differing issues on other boards that would relate to this. The two go hand in hand. It'd be a joke to suggest otherwise. This thread is about a possible out, so naturally you have people discussing why. Thing is you have clueless posters (apparently trolls) wondering why people would do such a thing. So they ask. People respond. Apparently it is straying from he topic. No. It is not.

Go troll elsewhere, Matthew. :D
[EVO 4G General] MaxCarnage:
I feel bad for calling Sprint and acting like I wanted to cancel. I'm sure they have it all over my account now. I need to call them back and let them know that I love them. Seriously, I feel bad about it, because they really are the best carrier in my opinion.

Anyway, if you want to cancel just call them and tell them you want to terminate your contract because of the pending material changes that they're making to the terms & conditions. They'll probably offer you a credit to your account to offset the $.50 increase to the admin fee; just tell them that it's more than the fee and that you don't like the changes to the arbitration clause either and there's nothing they can really say (they probably don't even know what those changes are).

Good luck finding a better company; I don't think you will.
[EVO 4G General] mattykinsx:
Uh oh, fan boy!

:rolleyes:
[EVO 4G General] OstrichSak:
No, it's not the same topic. Just because the conversation strayed to that discussion doesn't make it the same topic. If it were, and I were interested in the topic of the thread wouldn't I be interested in the conversation as well? I'm not. I would imagine lots of people who are happy with their speed agree with me. It's one thing if it's a couple of posts but if you go back to page one it has as many posts now as the original topic which is early cancellation of contracts and NOT data transfer speeds. Pretty easy to tell from that one sentence that they are two entirely different topic so if you think they're the same you need to work on your reading comprehension because they aren't.

Do you think if someone searches 3g and 4g speeds and has a list of topic to click to get information on they're going to click the topic with the title 'spring to waive ETFs due to contract change (evo edition)' ?? Nope. Why is that? Because they're completely different topics regardless of how much you wish to argue that fact.

Now, back on topic. Can anyone w/Sprint confirm they are now refusing to let people out as a company-wide policy after some sort of memo on this? Trying to see if it's worth the time to wait on hold to try to get three contracts dropped and continue month to month in case we decide to jump ship or get different phones.
[EVO 4G General] MaxCarnage:
I really am. I don't care; I like Sprint a lot. Want to call me a corporate butt boy? Go for it. I'd rather be in bed with Sprint than getting raped by AT&T.
[EVO 4G General] mattykinsx:
I was only teasing because I know that certain members won't lock on to you (because your forum member isn't mattykinsx) for your comment.
[EVO 4G General] MaxCarnage:
Oh I know. My comment was more for them than for you.
[EVO 4G General] mmegalodon:
I entirely agree. I would have agreed before I even began debating this issue as well. By issue I mean the one single thing. Too bad it is a glaring thing. Or, at least, it can be. I can't say my data issues are constant ... in fact, it's strange how up in the air it is. But after debating and thinking, my only option is T-Mo, and it seems as if people don't take too kindly around here with them. But hey, them's the breaks. I'm not condoning or saying I'm bailing, but I understand the talk. That's all I've been saying, how I understand the talk. Best option, yes. The unlimited data has become a huge draw for me ... so now, I have to think on it. I don't know if I want to wait 3-4 years. But if my main draw can't properly be used, what is the draw now? Basically plan pricing.

I find it humorous that you are so quick to judge. I've seen yourself mention speeds, or lack of, and yet when people talk about about that being a main issue of them wanting to switch, you act like it's a joke. You ridicule, you object and act like this isn't as big as it is. Seems pretty simple from this end. Not a laughing matter.

No. It is the same. The one, single glaring issue, is just that. People are jumping ship, for the most part, for that single reason. So, yes, it naturally plays a role. To suggest it doesn't is silly. Just look at the replies. People are fed up enough with the speeds they are provided to look elsewhere. Again, what good is unlimited data if you have **** speeds? Do you really wait for years until the revision is done? Maybe. But most, and understandably, don't think that makes sense.

Yes, there are also people happy with their speeds. There was someone that posted that they were content with their blah-800 speeds. That's sad. That won't cut it. I remember how **** used to be. Being happy with under 1mbps? What?

This is a huge issue for current customers .. and it is obviously a huge reason for people considering the change.

Again, the thread was concerning a change in 'service' and the apparent outage without ETF, so naturally you have people discussing why they'd leave.

You look like a clown to come in here and poke fun or try and claim that a legitimate issue doesn't play into that. That's all. It's simple. People are talking on, and debating, a major issue and a major reason for them leaving.

New Change - New Thread - New Discussion

How is this so hard for people to understand?
[EVO 4G General] mattykinsx:
I don't think we need anymore proof that you're here to troll.

Back on topic, can anyone answer this guy's question?
[EVO 4G General] Jocelyn:
Just got denied. Was told I'd have to port out within 30 days after Sept. 9 I'll probably try again tomorrow.
[EVO 4G General] mmegalodon:
Here to troll?

Says the guy jumping into a thread, that people are taking seriously, and ridiculing them?

No. You're not even trolling, but trying to stir up trouble. Why post if you don't agree?

What say you to your past talk of speeds and now that people want to leave because of them, you have something to say? You've acknowledged it in the past ... even recently.

What is unlimited data if you are pushing sub 500 speeds? Please. Explain your logic, because honestly, truthfully you're mistakingly making yourself look like an ass.

Unless, of course, you were simply mentioning the poor speeds in your area and were somehow proud of them.

I'm not here to troll. You are in fact trolling a thread that people were discussing reasons / methods / help for leaving. Direction, even. Now you come in here, after asking people like us to leave (people that weren't happy) so they would leave Sprint and clear up bandwidth. Which, naturally, is absurd.

So why post? What are you trying to prove?

IF you really think that a few people leaving (in the grand scheme of things) will help clear up bandwidth and that a few people will show Sprint they need to shape up (not that they already don't - would be stupid to think otherwise) would be straight up foolish. Then again, you say a bunch of stupid ****. So, naturally, that wouldn't be so surprising.

What is it you're trying to say?

You've already said; 'Leave.'

You've already said; 'You'll help clear bandwidth.' (bull****)

You've already said; 'Leave, it'll tell Sprint they need to change.' (bull**** and extremely stupid thinking - considering, of course. Revision? Why revision if they didn't need to? Oh, of course, because they were already aware.)

You already said; 'These people are trolling.' (Because they don't have the dedication as you do. Because they can see the reality.)

You already said that people were retarded in the huddle for discussing the same matter, because they didn't want to slap their ish down on a table and claim Sprint was the end all be all.

I've said I wanted to remain with Sprint, but I will not deny the bull**** that is present. It's got nothing to do with their plans or data packages ... that is choice ****. But it gets to a point that you have to acknowledge some bull****.

Want to see a troll? I'm attaching a picture of someone who actually looks like a got dayum troll. Seriously.

I've removed the picture of said living, breathing troll.
[EVO 4G General] mattykinsx:
conqu1stador, you have some serious issues.
[EVO 4G General] mmegalodon:
No. I don't. You act like a total idiot at times.

I've attached a picture of you because you are one of the 'under the radar' trolls.

This thread will be closed. I will be banned.

Hopefully a few people see your trollish figure and see what is what.

You are a walking double standard. That's my point.

You troll harder than I ever will.
[EVO 4G General] OstrichSak:
All I see is how rude and uncalled for your posts are. I hope you are banned because you are of no use to this forum.
[EVO 4G General] MaxCarnage:
They're probably hoping the furor will die down and people will change their minds.

I am very confident based on my last conversation that the changes to the T&Cs are enough to get out of your contract, though.
[EVO 4G General] mmegalodon:
i

I call it as I see it ... dude is a chode. Majority of us know it. You should see the talk. You should see his past postings. If you haven't, well, I don't blame you for not understanding. And some of us know about his constant hounding of mods when people don't want to run along his same path. Some of us are familiar. Thread deleted? I doubt it. Thread closed? Yes. Leave the bullish talk for the people to decide. Mods can be reasonable. He acts as if they are his personal backup. Banned? Yes. I don't doubt I will be.

A walking, talking double standard. He acknowledges Sprint's horrid network, yet - wait, talks down on those discussing / talking of leaving because of it. WHOA. Wait, huh?

Help me understand ....
[EVO 4G General] Koont:
If you get turned down, just call back. You'll catch one of the reps slipping and haven't read the memo yet. Trust me. As for the airrave someone mentioned earlier, the only way you cab get it free is if you have bad signal and NOT an ASL customer.
[EVO 4G General] c-had2001:
Was it because you just wanted to end your contract and keep service? I wanna call but I don't want them shutting my stuff off right now lol
[EVO 4G General] Jocelyn:
Yes, they only gave me the option to end contract IF I wanted to leave sprint. I just called back again, explaining that its a one directional change, thus making the contract non binding. The lady said they cannot end a contract and keep you on month to month until Sept. 9. She also said she would personally call me back Sept. 10 to get out of contract and go month to month, but I have no idea if this is true or if it was just said to get me off the phone.
[EVO 4G General] thlinx:
I'm not some sprint rep or anything but why leave? Most other carriers are extremely expensive. Now I understand going with boost or cricket may be a good alternative, but for the price you pay at sprint, you get a very good deal. I don't think any carrier offers these great deals. Also the Ceo announced they are upgrading the networks, netvision or something.. SO I believe the speeds will improve.
[EVO 4G General] Jocelyn:
I could be wrong, but I think most people are trying to get out of contract for new customer pricing on devices.
[EVO 4G General] Beejis:
I think a lot here are canceling the contract but still sticking with Sprint on a month-to-month plan instead. That's what I'm trying anyway....

And I called back not long ago and was shot down again but this time they said that I can't cancel and go month-to-month until the 9th. :mad:
[EVO 4G General] HellzRevenge:
I called in and the guy just said he let me off my contract so that I can look around. Was easy. All i said i read the contract 3-5x and no where does it say there is a 1.99 cap. So he said hold on than said I just took care of the month to month.... I didn't even ask for it. All i asked is to go look around and see whats best for me
[EVO 4G General] Beejis:
It doesn't work like that, well not exactly. I think if you cancel you have to be without Sprint for 45 days for you to be considered a new customer again (from what I've heard). And just because you cancel your contract, it does not mean you are automatically eligible for an upgrade. Upgrades never change, they are either 1 year or 2 year.
[EVO 4G General] infallibleapex:
Nowhere did it say that you could just get out of contract, thats almost unreasonable sounding to me... i do however understand ending contract AND terminating service with no etf.. but if you think they are just gonna throw you a new phone at new cust. Pricing, you are high. (Unless you cancel service and come back 30 days later, that might work... let me know, i will use a walmart phone for a month for a hot new upgrade)

sent from my supersonic evo .:CM7:.
[EVO 4G General] mmegalodon:
That's true. And that's the thing.

Sprint used to be great out here. Coupled with their plans and their recent change in data consumption (unlimited) was a huge draw. The main draw at Sprint is the data. That's not going to change by next year. Or with 50 some people leaving. **** will not be corrected that fast.

That's the point. People currently that lack satisfaction. Theyll move. At no exception to Sprint.
[EVO 4G General] grape8pe:
I was able to end my contract and go month to month. I complained about the change in the TOS, and wanted time to consider my wireless options. The contract cancel is already reflected on my account at Sprint.com. I did this yesterday morning. The whole process took 15 minutes.
[EVO 4G General] allpapajohn:
Just got out of our contract.

So we called retention's @ 877-775-4886. Referred to "The Agreement" Told them there was an adverse affect on our account. Kept repeating that line till they finally agreed to not ETF's :D all in all the call took about 10 min. We have already done the GV port. And our effective date is 8/23. All in all this $1.53 increase for the three lines has really paid off well. Take away our early upgrades from us and it came back to bite them in the ass. Don't treat new customers so much better than longer term customers. We have been with Sprint for going on 8 years now. I never really took full advantage of the upgrades before. I finally decide to pull the trigger on one and they wouldn't even throw me a bone. So they can get stuck with full subsidy pricing on a full new line of service. Though the end of today you can set up a new account at BestBuy and get the Photon for $99 each with no activation. Just tell them you saw the Radio Shack ad. Walked out with 2 Photons and a Evo Shift (my kid is 9 so no Photon for him) with tax insurance and buy back for $301. (BTW BB insurance is much better than what you can get through Sprint.) That is still $200 less than what my upgrade would have been. And this could have been solved by just tossing us a freaking bone of sticking with them through their less then stellar rollout of 4G. And my wife not being able to use it where we lived before.

Go ahead and flame away if you will. I feel more than justified.
[EVO 4G General] LexLuger82:
Wow the photon should be that cheap at sprint too
[EVO 4G General] detusueno:
I'm eying the T-Mo off contract $70 plan. Unlimited texts and minutes plus Unlimited data with 5GB @ HSPA+. I'll probably get a beater phone until the next Nexus. I live in a upcoming 42mbps area.... I can live with that.
[EVO 4G General] allpapajohn:
Oh I asked them about that I begged and pleaded with them. My official upgrade on my account was a little over a month away. I have an old Hero. And while it is rooted and has GB 2.3.4 on it. It's age was really beginning to show. And when I originally bought it some $300 odd dollars with a MIR that took 4 months to process I was happy with what was originally deemed a one year upgrade on their service. Then the next summer my wife bought her Evo. Yep rooted too running CM7. She was also under the every year. So along comes last December when we had the "big" announcement. And out came the Echo. I was more then unhappy about that. Then shortly thereafter they changed to a 22/24 month plan. But nothing really tickled my fancy. Qualcomm and Nvidia were both developing their dual cores and leaks were everywhere. And we were tossed out into the cold with not so much as a little bit of Grand Fathering of the original agreement. So yeah.
[EVO 4G General] droiddawg:
Wonder if a new customer could take advantage of this. Just got my evo 3 months ago. Wonder if I can get moved to month to month and then upgrade? lol
[EVO 4G General] fixyourglitch:
Disappointed

Ill second that about sprint im waiting on my third replacement evo everytime i get one it has something new wrong with it about ready to kick them to the curb

Android: V.2.3.5

HTC SENSE: V.3.0

Hardware: V.004

Baseband: V 2.15.00.05.02

Kernel: Evo 4g Aggressive Freedom v0.8.5 SYNERGY GODMODE

ROM: R2R Kingdom 3.0 RC V1.1

PRL V.60681

PRI V.2.15_003

Rooted: Revolutionary-0.4 S-Off
[EVO 4G General] jonathan413:
just called retentions and the lady told me I couldnt cancel without an ETF and then put me on hold and when she came back she said even if I cancel that 'all other carriers were increasing the administration fee' and I told her ' To be honest im just using the Admin Fee to get out ETF free, my real concern to leave is because sprint 3g is horrible'...then she went ahead and cancelled both lines without ETF....VIOLA!!!!!
[EVO 4G General] Beejis:
You can't use an upgrade once you go month-to-month. It doesn't work like that.

Pocket posted, you figure it out....
[EVO 4G General] mulhiny:
I just called and switched both my lines to month to month. They didn't offer any resistance. I didn't inquire about upgrades as I'm not looking to remain a customer for too long.
[EVO 4G General] DirtyShroomz:
You're an idiot at 10 years you get yearly upgrades regardless of plan. You just threw away 8 years and soon to be guaranteed yearly upgrades over one year.
[EVO 4G General] mattykinsx:
People don't think.

Its cool not to think.

He stuck it to "the man", just ask him.

Nothing is more cool than that.
[EVO 4G General] augy:
A bit quick to call someone and idiot perhaps? You have no idea what Sprint will be doing 2 years from now not to mention each year following his upgrade to Premier Gold. Using the word "guaruntee" just makes you look like a naive @$$hole.
[EVO 4G General] DirtyShroomz:
I work Sprint retention and not just as a regular rep, I know exactly what they're going to do. Thanks for playing, try again.

I apologize for using the word idiot but people don't think. They want short term satisfaction instead of guaranteeing their future. Why throw away yearly upgrades guaranteed as a 10 year customer because of a few cents if the very thing you're complaining about is losing yearly upgrades. Now he has to start the 10 years all over again. Name another company that does yearly upgrades. Regardless of price going up to qualify for yearly upgrades you still have the option of you really wanted it that bad.