yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] akiradavis:
Ahh, I guess I was lucky. They just switched me to a month-to-month plan without an ETF due to me complaining effectively about service at home.

so yea, not joking...basically have a proper reason and they will understand. Not some BS of raising your bill $1.50.
[HTC EVO 3D] thatguy11285:
Ha

10 chars
[HTC EVO 3D] akiradavis:
Still don't get what's funny about asking a simple question that the title of thread clearly mentioned. I think it's funny that a small minority of people here have y'all head up y'all butts to not see that it still can be done [just cancelled w/o ETF today 12/1/2011] with somewhat no problem if you have a strong valid reason like no service.
[HTC EVO 3D] BlitzK:
If it wasn't for SERO I would have been gone a LONG time ago...

I can't keep a call for more then 60 seconds before dropping at my home and work. I have a 4G site literally 1,200 feet from my house (it's not up real high, so I'm outside of the "too close zone") and I get 1-2 "bars" of 4g reception at best. Sometimes I look down at my phone and see the "tap to scan for 4g" icon and I can look out my window and see the friggen antenna.

"Force roaming" is the best option any phone has had. Forces me onto Alltel (Verizon) system, which around here anyways, has awesome coverage.

I don't plan on doing the ETF thing, but I can totally agree with some people saying their Sprint coverage sucks.
[HTC EVO 3D] eXplicit815:
This can be used just to get out of your contract so you can get a new 2-year upgrade without waiting. People all over wait for these so they can get new phones sooner. This is awesome considering I go my 3D on opening day. Now I can be ready for the next big thing.
[HTC EVO 3D] daneurysm:
Yeah, but don't you have to wait a certain amount of time to go back to Sprint? Come to think of it, I imagine every carrier probably has a "no ETF out" clause in their contracts...not only could I get every cool phone to come out I could also try out every carrier in the process.....

...I need a new hobby as evidenced by how exciting this idea is to me, lol.
[HTC EVO 3D] eXplicit815:
You don't have to cancel your service when getting out of your contract. You can stay connected, the just drop the contract flag from your account.
[HTC EVO 3D] daneurysm:
!

Sent from my blown mind
[HTC EVO 3D] devgrp:
I just did this and it worked. I called and cancelled 2 lines on my account with 10 and 15 months left on the contract. The lady asked if I wanted a discount of $1 per month because the admin fee would only be pennies. I lol'ed and told her no. Now I'm on a month to month with my E3D.

Thanks OP
[HTC EVO 3D] notasimpleway:
SWEEEEEEEEEET! Month to Month here I come.
[HTC EVO 3D] Zabalba:
I was just speaking to them now and they told me they can only cancel service (lose my number or port to someone else) if I want out of the ETF. I can't go to a month by month and not have to pay out of the ETF if I ever cancel service during the contract.
[HTC EVO 3D] sand1303:
Customer service has always been great for me it is the actual network that has sucked. It is great when we get the heads up like this so big thanks for the info even though I won't be cancelling.

Wait a minute after reading more post I see people talking about keeping their phone on and being contract free! This is sweet info. I might give this a try

Sent from my EVO 3D on the now or later network
[HTC EVO 3D] sand1303:
Is there a certain department u have to call or can u do it over the chat with them. And what specifically do u say

Sent from my EVO 3D on the now or later network
[HTC EVO 3D] Overstew:
Call Sprint and ask for an airave.
[HTC EVO 3D] devgrp:
Ask to speak to a manager. Luckily for me the first person I spoke to took care of everything without any issue.
[HTC EVO 3D] smalltownbird:
Doesn't an airave require an internet connection? My work is on a vpn and I don't have access to the info to use it. And i can use the phone as a phone at home and I'm sure my fios is faster then 3g data.
[HTC EVO 3D] wase4711:
not a big defender of Sprint, even though I think they are far and away the best cell provider out there right now, but have guys been paying attention to what Verizon T-Mobile and ATT have been doing the last few months?

Between capped data, price increases, and every thing else, I can't even imagine going to anyone other than Sprint...

Be careful what you wish for......
[HTC EVO 3D] shadowhawk2020:
I am not anti sprint, I probably won't even try to do this. Luckily Sprint doesn't cap data, but they also claim T-mobile throttles speeds. I would BEG for throttled Tmobile speeds most of the time. My 3d gets little to no signal all the way to work, and even at work. No streaming music/slingbox for me :(
[HTC EVO 3D] SolsticeZero:
I've had T-Mobile and Verizon before I had Sprint, and there is no way that I'm going back. Especially when I refuse to have my data capped.
[HTC EVO 3D] epicroot:
Didn't work for me sprint said is still have to pay the wtf fees
[HTC EVO 3D] bartendersimon:
You should another customer client and try again, some of them dont really know the process and got confused. just get in touch with another CSR.
[HTC EVO 3D] skaflone721:
How about you... well... get a life?

And just because I won't have Sprint, doesn't mean my 3D will magically disappear into thin air. Plus I'm not even going to Verizon. Please use your brain.

Anyways, I had trouble getting it at first. Called *2 and eventually got transferred around a few times and they eventually agreed and let me out at the end of my billing cycle. Didn't ask about month-to-month, but NOICE!
[HTC EVO 3D] awenthol:
I will be taking advantage of this but not for my 3D line...time to get rid of the Overdrive, as Sprint/Clearwire keep throttling/killing the connection on it. They've already threatened to terminate me for using too much data, so I think they'll be okay with it :eek:

"Unlimited 4G" my a$$...

See above...Sprint isn't unlimited, you just haven't used quite enough for them to terminate you.
[HTC EVO 3D] huskers15:
How long have you been complaining? Is it your first complaint.?

I'm thinking about doing this since my service is pretty bad. I'm using Verizon prl. Gonna jump ship to galaxy nexus. How about yourself?
[HTC EVO 3D] akiradavis:
My service is sooo bad at home I have to step out to take a call so I may end up on Big Red since my gf with Verizon has excellent service. Galaxy Nexus?? Maybe, but

The story goes like this; I called Sprint a couple of months ago requesting an airwave for my crappy service. They said they were on back-order and I would have to wait 5 weeks. I gave it about 3 months and called back requesting my status. They apologized and such but I just said "hey, I can't use my cell phone, if you can see, after 7pm every weekday and mostly every weekend, they is no activity on my account due to not having service. This is unacceptable and I demand either an airwave very soon or to cancel without the ETF" After multiple transfer, I spoke to some supervisor and they said they couldn't give me an airwave as quickly as I wanted it, so they'll just waive the ETF on my contract and move me to a month-to-month"

I'll wait and see how long they take to send me an airwave. If is under 2 weeks, I keep Sprint because a) I don't mind my EVO 3D at all and b) It's XMAS time, can't afford to spend money on a new phone for myself anyways.
[HTC EVO 3D] thatguy11285:
Maybe you should have specified it was network related...

This thread is about a change in contract leading to no ETF and is 4 MONTHS old so why would you comment here?
[HTC EVO 3D] thos25:
yeah. I saw a new post in this thread and I was like wtf?

I thought the same as you.....missed that boat buddy. At least this guy had a good reason to get out.

But since this post was resurrected.... sprint originally told me that they would cancel my contract but only give me 30 days to leave or put me back on contract. I thought they were full of it. As I suspected, they never put me

Back on contract.
[HTC EVO 3D] nuggyunlimited:
Question: I understand that they waived your etf and you're still paying month to month would they let me cancel one line with no etf and keep onc?

Hit Thanks if I helped or help fund my Android addiction :-)
[HTC EVO 3D] thos25:
I would get them both on month to month first. Once on month to month they cant really do anything to you if you decide to cancel one line and leave another line active.
[HTC EVO 3D] Alcnaeon:
Just found this thread, saw the dates in the OP but noticed people are still discussing it. Is it not too late to take advantage of this? I'd like to be able to jump ship at will, if need be.
[HTC EVO 3D] thatguy11285:
Cool. story. bro.
[HTC EVO 3D] Nox22:
Sprint Service

I live in area where I can't get service :( ... Matter of fact I can't get in my home, I have to walk about 100 yards before I can get on bar of service... Sprint agent told me I was in dead zone, but any other carrier works great... :(

Like the pricing with Sprint, but as far as network connectivity... It sucks...
[HTC EVO 3D] :
Okay im a little confused. If I want to cancel my line(its under my brothers plan,) how would I go about canceling it and leaving his plan but he still has his intact? I cant afford to pay my half.

Sugar, Spice, and everything Nice!!!
[HTC EVO 3D] ckoadiyn:
Yes they are seperate contracts
[HTC EVO 3D] :
I mean, what will I say to sprint? What would get me out?

Sugar, Spice, and everything Nice!!!
[HTC EVO 3D] ckoadiyn:
I'm not sure either this thread or a thread in EVO gen say what people said
[HTC EVO 3D] Khaaaan:
It's ok with me. Yeah the data is slow, but its not that bad where I live. Plus the prices are to hard to pass up. So Ima stick around.
[HTC EVO 3D] sbrownla:
Speak on it Mazook98! A lot of haters around here these days. Maybe we shouldn't be so worried about guaranteeing broadband to more of America ...
[HTC EVO 3D] 00mred00:
I am biased...we added a line to my fiances line on att when sprint cancelled me last month (no warning..15 yrs..excessive roaming)

Anyway...i am on att now. Customer service has been insanely better than what I have dealt with Sprint over the past two years. The network has been far superior than Sprints here in dallas...3g speeds are consistantly 2.5 mb up and down... 3g+ 5-10 compared to sprints 300kb up and down and extremely spotty 4g that came in at about 2mbps average...if i was standing in the middle of an intersection :p

I am on my way to 4gb of data this month and my bill will be $55...hence bias....I am on the family plan

Just thought I would chime in...mainly on service and reception

Att customer service has helped with my silly questions and what not at all hours...always polite. Sprint would hang up..talk in circles and more often than not just plain respond rudely.
[HTC EVO 3D] hchavarria:
I just recently left at&Y and iphone 4 for my EVO 3D and so far I can complain.
[HTC EVO 3D] kkwus74:
Does this apply to all phones and tablets on your account? Could you just cancel a few lines and leave the rest still with sprint?
[HTC EVO 3D] weborleans:
i called sprint and they said that its not true so is this info confirmed to be true or not
[HTC EVO 3D] awenthol:
Review the thread, this was asked a few posts before you

They are just trying to keep you from cancelling.
[HTC EVO 3D] teenerz:
Recently left verizon for sprint and happy so far.... Verizon's coverage is a bit better for sure but not enough to see much of a difference as of yet
[HTC EVO 3D] thegame3202:
does this change allow you to get out of the contract and go month to month?
[HTC EVO 3D] ckoadiyn:
There's been reports of yes n no
[HTC EVO 3D] eXplicit815:
I'm on with them in chat right now. I'll let you know what turns up.
[HTC EVO 3D] eXplicit815:
So, this is a no-go. Apparently, to Chat support, it's not a change to the terms and conditions, but it is, and it's allowed. It makes no sense at all. I'll call later and find out more.
[HTC EVO 3D] thegame3202:
hmm. Charging me extra every month IS a change...
[HTC EVO 3D] eXplicit815:
Trust me, I made that point. They said that in reference to the change, it was one that is agreed upon in the Terms & Conditions already. I'll be calling later and verifying.
[HTC EVO 3D] gradynyc:
Forget about the fee change. They got a whole new terms of service dated 9/9/2011 that you don't have to agree with!
[HTC EVO 3D] devgrp:
It should be able to. I had 3 phone on my account and I just canceled 2 without any problems
[HTC EVO 3D] devgrp:
Everyone this works. Call the number in the OP, then select the option to cancel phone then talk to a rep. I canceled 2 phones.
[HTC EVO 3D] kkwus74:
Just to clarify you canceled completely right? Not just the contract?
[HTC EVO 3D] kawaski47:
I would like to know this as well. I don't really want to leave sprint so just would like my etf waived
[HTC EVO 3D] ldominguez1986:
Should we wait till the 9th of September or should we do it now. I just want to go month to month so when some nice phone comes out I can get it at the discounted price for resigning. Is that possible?
[HTC EVO 3D] devgrp:
I canceled 2 phones. I still have the evo 3d on a month to month
[HTC EVO 3D] kawaski47:
just called. Said they cant just waive the ETF but I could cancel all together.

so would my next option be just to cancel my plan and start up a new one (with a new number) month to month?

Edit: Actually she just said that even if i cancel my phone and get the ETF fee waived. if i were to get a new plan on an old phone it would still put me under the 2 year contract.

how did you guys go month to month???
[HTC EVO 3D] pastorbob:
Agreed. Anyone know what to say? My income has recently shrank and would like the option to get out at anytime if need be.
[HTC EVO 3D] LoveisPeace2012:
When is the last day to do this?
[HTC EVO 3D] m52 power!:
I'm confused, do you get to keep your evo3d once you cancel your service?? Could you then use it on another network such as verizon?
[HTC EVO 3D] skaflone721:
Depends on if they let you keep it or not. And no, it won't work on Verizon.

Month to month seems to be pretty hard to get from what I'm hearing. If you really want out, stick to your guns and get out, they will let you out, if not, then IDK. Regardless, month to month is YMMV.
[HTC EVO 3D] Saleenfiend:
What's there not to get? It's a change of contract that you do not have to agree with. Results will vary from customer to customer but you will be able to get out of your contract by atleast closing the line or acct. Some may get month to month and some will have to close or port your number out. I'm trying to figure out the best way on how to do this on 1-3 lines without losing the numbers and returning to Sprint contract free (or just brought into a month to month plan). I've had these numbers for well over 10 years and don't want to loose them.

Supra RCMix Shooter
[HTC EVO 3D] tylerchvz:
Did this and now I'm on month to month. :)
[HTC EVO 3D] vipfreak:
So... You can end your contract but not get kicked off sprint service...? Odd.
[HTC EVO 3D] Saleenfiend:
Yes, your service is not contigent on a contract.

Supra RCMix Shooter
[HTC EVO 3D] disdain735:
This has been a nightmare for me. I called just to move to month to month so I wouldn't be locked into the contract.

They wouldn't do that for me and wont even let me port out my number... My options are to either cancel completely and lose the number I've had for about 5 years, pay the etf or just stay.

With the way they've treated me on the matter I intend to just leave and lose my number.. Also he wouldn't let me cancel until the 4th..

Guys name was Daniel and claimed to be the supervisor of his department.
[HTC EVO 3D] skaflone721:
Port your number to Google Voice for free since Sprint/GV have a partnership, but there are issues porting back to other carriers. You can always just forward everything to your new carrier from GV. Next cheapest option is to get a cheap prepaid phone and port it to that, then port to wherever you go, but I don't know about this option since you said that he just won't let you port period.
[HTC EVO 3D] disdain735:
Yeah originally I was just going to go month to month so I could be free of the contract and stay with sprint.

I called once to do that, they told me I had to cancel so I started looking at my options.

I decided to port to cricket and flash my evo to them but when I called back to find out how to port my number they told me I couldn't.

So basically I feel like they're holding my number hostage and my bill is much higher than I originally anticipated..

I switched for the evo 3d but I was only paying $140 a month for two lines with unlimited everything at tmo. Now I'm paying about $170 for 1500 shared minutes and unlimited text+web..

They advertised the plan at 130 a month so I figured it would be about the same or 10-15$ more.. Except there's that required $10 for each line and etc that they don't mention isn't included until you're signing up...
[HTC EVO 3D] jaypeezee:
Anyone considering actually switching to T-Mo...?

I've been with Sprint for 5+ years, currently receiving 25% off my bill so after taxes with three lines on a family shared 1500 (2 EVOs + 1 dumb phone) bill is $150/mo.

Never really had "issues" w/ Sprint - occasional drop calls but my main gripe is slower data speeds. I live in eastern riverside county (Desert Cities) with no 4G until the next major populate city (Corona/Ontario)

I see T-Mo is advertising 49.99 unlimited everything for 2 lines on a family plan + $15/mo extra per line w/ 500 minutes (perfect for the 3rd line).

I'm worried that service wont be up to par, especially if its anything like ATT when I had an iphone (3GS), and being locked into a 2yr contract sucks. I love the fact that it is GSM..
[HTC EVO 3D] zonyl:
Been thinking about it for a while well before the EVO 3d. I tried out a cheap pay as you go phone with them a couple of years back and was not impressed with coverage. Even more leery about how it will go with ATT acquisition.
[HTC EVO 3D] spx_trader:
I tired to do this via the online chat and this is how it went, i will try to call later today and see what happens

08:08:55 : Connected to sprint.ehosts.net

08:08:55 : Session ID:

08:08:55 : matt : Initial Question/Comment: would like to cancel my contract due to the changes in administrative charges

08:09:01 : Bonnie S. has joined this session!

08:09:01 : Connected with Bonnie S.. Your Reference Number for this chat session is

08:09:01 : Thank you for contacting Sprint. My name is Bonnie S..

08:09:45 : Bonnie S.: Matt, it is an unfortunate situation for us if you are thinking to cancel the Sprint services due to Administrative charge.

08:11:26 : Bonnie S.: Matt, Sprint is charging the Administrative Charge to help defray various costs imposed on us by other telecommunications carriers.

08:12:04 : matt : I understand, but would still like to cancel it

08:12:16 : Bonnie S.: I understand your frustration and apologize for the inconvenience.

08:12:26 : Bonnie S.: I will check the Early Termination for you.\

08:12:31 : Bonnie S.: May I please have your 6-10 digit numeric PIN to access your account?

08:12:38 : matt :

08:12:49 : Bonnie S.: Thank you.

08:12:57 : Bonnie S.: Thank you for the confirmation.

08:13:06 : Bonnie S.: I have accessed your account.

08:13:19 : Bonnie S.: Do you want to cancel your all phone lines?

08:13:25 : matt : the ETF is supposed to be waibved due to the change in the contract

08:14:46 : Bonnie S.: Matt, I understand your concern. Sprint’s subscriber agreements and sale documents disclose that the Administrative Charge is assessed up to $1.99 per month per line. Charge was previously set at $.99. The increase to $1.50 is under the $1.99 agreed to by the customer.

08:15:30 : matt : I was told otherwise

08:16:21 : Bonnie S.: If you still feel that Early Termination should be waive-off then please contact our Account Service Department at 888-211-4727 and discuss with them that you want ETF waive-off.

08:16:31 : Bonnie S.: They will assist you further.

08:16:35 : matt : ok, i will do that

08:16:46 : Bonnie S.: Sure.

08:16:51 : Bonnie S.: Is there anything else, may I assist you with?

08:16:58 : matt : no thank you

EDIT: just called the number and they said that I qualify to have the ETF waived and what would i like to do cancel my contract right now or port my number, I said I would like to just go month to month until I can find new service and would like written proof that my contract is canceled and she said sure i will email that to you.
[HTC EVO 3D] stryke504:
I just switched from T-Mobile to Sprint a few months ago. T-Mobile really does have better speed data wise. My only issue is that the service was terrible. For 8 hours of the day when I go to work I couldn't use my phone and could only use my Nextel. So coverage is definitely the issue with T-Mobile for me but besides the coverage issue. I was loving the speed increase, the phones are great, customer service is great, and their plans are very reasonable. Good luck with your choice. Do what some of the other guys are saying. Get a T-Mobile pay as you go phone and check your coverage and all that. You don't have long to do it.
[HTC EVO 3D] hamn2eggs:
No one can force you to give up your number if you want to port. It's guaranteed in the Number Portability Act - unless you move to another area outside of your area code:

http://www.fcc.gov/guides/portability-keeping-your-phone-number-when-changing-service-providers

As far as paying the EFT, if someone says you have to pay, then kindly thank them, hang up and try again. In all likelihood, you may need to call a few times to get a rep who will either help you or escalate to a manager.

For my part, moving to AT&T or Verizon is out of the question. To get a similar plan with either company would mean an increase in cost by almost $30/mo because of credits and discounts.

As far as coverage is concerned, AT&T drops more calls in my area than Sprint and Verizon's 3g coverage is better in only one area - in a tunnel where they have a contract with the municipality providing service there - and I use that tunnel maybe once a year...if that. Also at my former office, Sprint was the only company able to penetrate the office buildings - both AT&T and Verizon users had to get up against the windows to get any reception or go stand outside with T-Mo providing hit-or-miss service.

My only beef with Sprint really is the hand-off from one tower to another in one particular spot when I go into the parking garage at my current office. Well, and Clear's lack of financial management leading to them being unable to roll out 4g adequately - so I live and work in areas just outside of 4g coverage - meanwhile, there's a quarter mile stretch of river where no one lives that enjoys 4g - frigging fish probably got good deals on Evo 4Gs.
[HTC EVO 3D] spx_trader:
just wanted to add this, to get out of your contract and stay month to month just say that you want your contract zeroed out today and you will decide what to do later. after I called the 1st time, i called back because i wanted to double check that i was month to month now and didn't have to change to a new carrier right away. I am happy with the prices of sprint, service could be better. but wanted the chance to get out if i needed or upgrade at any time to something new. They transferred me to someone higher up and said, I can just zero out your contract and you are month to month. I do have discount on my line, that i will handle with another call if they take that off. all my lines now say the same thing when i look online
[HTC EVO 3D] rhaley10:
this is not working for me they keep saying since you just renewed then you are not eligible blah blah blah... shut up let me hang up and try someone else haha
[HTC EVO 3D] r0cky0790:
-Delete-

My "DU4L C0R3 SH00T3R" shot you down in 3D! -Security Off-