yashsingh1/xdaforums huggingface dataset:
[Atrix 4G General] dreadlord369:
Alright guys, I thought I'd share my my experience with Motorola's repair department. The reasons I sent my phone in were because the screen had some areas that had backlight bleeding and the MicroSD card reader didn't work.

When I first called, I was told by AT&T and Motorola customer representatives that once the phone was received by them, it would be shipped back out in two business days. Alright I happily agreed to that and opened an RMA because I needed my phone back as soon as possible. So it was opened and I sent my phone in.

The device was then received on the 4th.

I called in on the 7th to ask if it was shipped, and they said it would actually take 15 business days to ship! I was like what?! I was told two days by the other two representatives. I was then told to call back on a weekday as the repair department was closed.

I called again on the tenth to see the status of the repair and they said it should be shipped 5-7 business days from when the device was received. But I still couldn't talk to the repair department because I had called after they had closed.

I called in the next day, and they said that it would be shipped on the twelth, which was the day after.

I then called in on the 12th to make sure it was shipped, the representative said that the device should have shipped but the online repair status just hadn't updated yet and it should be updated by tonight.

I check today to see if the status has been updated, and guess what, no change, all it says is device received. So I call to make sure the device has shipped. Now I talk to a representative that says that it will actually be shipped on the 16th and he has no idea why the other three representatives said it would be shipped on the 12th. I ask to speak to a supervisor and I get transferred. I asked her why I've been given tons of different (and seemingly wrong) information by different representatives and what is really happening. I tell them that this is getting ridiculous and I have had to reschedule two train tickets and I've lost over $90 dollars because of false information I have received. The supervisor literally is speechless, all she says is please call back Monday.

What I'm wondering is that has anyone else had this kind of experience with Motorola? Or is it just bad luck on my end. And if this continues, is there anything I can do.
[Atrix 4G General] mickifree:
Wow that sounds pretty bad. How come you didn't just take the phone in to an AT&T store? My previous Atrix had a dead spot on the touchscreen so I took it back to the AT&T store. They looked at it and called an AT&T repair center so I can pick up a new Atrix that very same day. Sorry to hear about your situation, hope it gets sorted soon.
[Atrix 4G General] dreadlord369:
I forgot to mention I actually did go to an AT&T store. They were the ones that suggested calling AT&T and Motorola and the first ones to say that it would be shipped out two days after it was received. I had the option of going to an AT&T repair center but the closest one was an hour away so I decided to do it by sending it in.
[Atrix 4G General] Bob Simons:
I know AT&T used to offer warranty swaps by overnight shipment, which ususally meant getting an advanced exchange in one or two days. This was on HTC TP2s and similar phones but I think they still offer the same service if you complain about going to an exchange center.
[Atrix 4G General] Diesel984:
I had the same problem with AT&T when I was on the Inspire...I pitched a big enough fit and had the retention people upgrade me to the Atrix. Best thing I can tell ya to do from my own experience would be to call the main customer care number and raise hell about the time and money you have lost...Have them.credit your account for the service and such ...it's not much but it does help a little bit.
[Atrix 4G General] dreadlord369:
Oh dam, I wish I had known about that earlier.

Hm... I'm gonna give that a try, thanks.
[Atrix 4G General] Nophix:
I've had devices swapped out, and all I did was call the main AT& T tech support number. This was on several Captivates and once on my wife's Inspire, although we found out after the Inspire didn't need it (unknown sources update problems).

In all cases I was offered an overnight shipping option at a small fee. I opted out, and in all cases my replacement was here within 3 days. Swap info, send old one back, done.
[Atrix 4G General] ZyanyaMJ:
I'm really sorry to hear you had such a bad experience. I actually had a similar problem with my phone regarding the screen burn image and went to the device support center. They were out of stock for a replacement Atrix but the associate placed an order for an overnight shipment. I was in possession of two phones at one time and had to agree to ship the defective one out within 14 days before facing a charge of $399. Anyway, I really appreciated the fact that I was never without a phone and the phone came in the next day and I shipped out my defective unit the day after.

They probably need to retrain the customer support reps to know the proper course of action for certain situations such as out of stock or too far of a location so that you are offered overnight shipping of a replacement.

One more question for the OP: were you expecting to get your same unit back? You said it was sent in for repair service so I'm wondering why you agreed to that instead of just swapping it out since you are still covered under the 1 year warranty.
[Atrix 4G General] dreadlord369:
Sending it in for repair was my only option. They told me if I went to the place an hour away I would have to drop my unit off and pick it up two days later.

EDIT: So I thought that it would be easier to just send it in instead of having to drive that far.
[Atrix 4G General] ZyanyaMJ:
Wow. So even at the physical place that was an hour away, they couldn't just swap it out? That is so strange. We are talking about an official AT&T Device Support Center, right?
[Atrix 4G General] dreadlord369:
Yep, at least thats what the guy at the store told me.
[Atrix 4G General] ZyanyaMJ:
So what are they currently doing to assist you? Are you just forced to be without a phone? I would seriously place a complaint with the BBB and with AT&T customer service. Not sure if it will help much but just to document the case at least.
[Atrix 4G General] dreadlord369:
That was actually something I was thinking about doing. Also I did go to the BBB site but Motorola wasn't on the list, should I put it down with AT&T?

EDIT: Oh and nothing to assist me, AT&T and Motorola said I should be able to get a temporary phone while this repair was going on but I was completely denied.
[Atrix 4G General] dreadlord369:
Alright I just called AT&T and they actually gave me a 65 dollar credit, which is half of my bill. THANK YOU very much for that bit of advice. Also They also said that I should call back tomorrow when the warranty center is open and they should be able to help escalate this issue further. As for the BBB complaint, if AT&T helps me out even further then I'll let it go but otherwise I'll file a complaint.
[Atrix 4G General] rickleasa:
I sent my atrix to motorola also for repair got it back in 3 days unrepaired so i called them and said the water mark is still white she when on to say it could be caused by humidity i freaked and said so all the atrixs that are in texas right now are going to be void because texas has had triple digit reading for well over a month she was dumb founded and said let me escalate this higher sent me an overnight label and they have now had it for 9 days so who knows if it gets fixed this time they have the worst rating in customer service and repair...This will be my last Motorola phone
[Atrix 4G General] pukemon:
Sorry for your bad luck. Generally moto makes good hardware. All companies have lemons. What is sad is moto falls under the list of companies with general bad repair service. The only company i know of that has pretty good service overall is htc, but that might change since they're going to be more strict on warranty because of bootloaders.

I voided my warranty.
[Atrix 4G General] dreadlord369:
Well I got my phone back, just a heads up, like I said in the OP, they said it would be shipped on the 16th, however when I called in then, they said it would not be shipped that week at all because they had NO atrix's at all, new or refurb, and they were waiting on parts. I then filed a complaint with the BBB and informed motorola of the complaint. Guess what within an hour I got a second call saying the phone had shipped (this was at 8PM) and tomorrow morning a new phone was sitting on my doorstep. So if you guys are having major issues like me, just file a complaint with the BBB and motorola should comply.
[Atrix 4G General] rickleasa:
Ok thanks for the heads up if nothing happens by tomarrow thats just what i will do
[Atrix 4G General] dreadlord369:
Well... I just found another issue.... No computer is able to recognize the phone. I've tried three different computers and I've tried installing the proper drivers and still, all I get is the "USB Device Not Recognized" error on all three. Time to call them back...
[Atrix 4G General] pukemon:
probably is driver. reboot phone and computer.
[Nexus S Q&A, Help & Troubleshooting] DirtyShroomz:
Is there anyway to do it without DNLA?
[Nexus S Q&A, Help & Troubleshooting] jungbum:
Search MicroUSB to HDMI on Amazon or eBay:

Samsung Galaxy S2 II HDTV Adapter Micro USB MHL to HDMI
[Nexus S Q&A, Help & Troubleshooting] LordLugard:
But does the NS support video/audio out from the Micro USB port?

Sent from my Nexus S 4G
[Nexus S Q&A, Help & Troubleshooting] DirtyShroomz:
That is the question.
[Motorola Triumph] SmootOp23:
okay i had a rooted motorola triumph but i wanted to get gameloft games so i replaced the system.prop with the htc thunderbolt system.prop. I can boot my phone to recovery and download mode. I have a backup of the original system.prop and i want to know what i can do because my phone boot the red circle with an m and then shuts down.
[Motorola Triumph] johnnycsx:
I would say because most Gameloft games are THD games and the Triumph doesn't have the hardware for it. You could run Modern Combat 2, but if it was THD it wouldn't work. Not even Plants vs Zombies THD works, I've tried. I heard there's a bypass for it though, something about it being used on older Galaxy S phones, give it a search, good luck finding out. And more importantly, I don't think you can just drag and replace that file like the LatinIME.apk. I could be wrong on that too though
[Motorola Triumph] tejesh83:
If you put your device into download mode, you should be able to access the system partition.

do you have access to a linux system? if so, put your device into download mode, connect the usb cable, and mount the partitions, in one, you should see the prop file.

you can also do this on a mac, but you'll need to download some software to mount ext2 / ext3 partitions, Mac Fuse & Fuse-ext2
[Motorola Triumph] SmootOp23:
i have xubuntu and i have installed cwm now is there anything i can do to fix my phone.
[Motorola Triumph] rogerski1:
I think you are referring to chainfire 3d.
[Motorola Triumph] flavinator:
Motorola Fix

hello, im not much of a dev, im good with electronics but it seems i got myself into a bind im willing to work out of with some help, i installed a cherry mobile rom on my Triumph, ik stupid idea, anyway, i was wondering if there is any fix for the mobile data not working or how i might be able to get back to stock rom, i've searched the site and found nothing really helpful, i tried installing CWM recovery on my phone but it wont let me, because instead of showing a mod download cycle after pressing power and volume -, it just goes right to the boot screen and loads the rom, just wondering if there is anything that can be done or if i should just get a new phone?

thanks
[Motorola Triumph] Haro912:
Try downloading an app from the market to reboot into recovery. When you have wifi of course

Sent from my Revolting Revolution. Powered my mtmichaelson.
[Vibrant Q&A, Help & Troubleshooting] fscussel:
Hello, I´m using this rom and after a few app installed I'm receiving this error, can't install anything, but I've checked the settings and it says 1,5gb of free space for apps, what's wrong?
[Vibrant Q&A, Help & Troubleshooting] dr150:
I would reflash.

I had the that issue in CM7 and other ROMS as well. But

not

on V2.

I'd Odin back to stock and then do a FRESH install. Let the phone set for 15 minutes to iron out any bugs then reboot by holding the power button down for 9 seconds or so. You should be good to go!

It's worth it as this ROM rocks.
[Vibrant Q&A, Help & Troubleshooting] fscussel:
doing reflash. hope it solves it.
[Vibrant Q&A, Help & Troubleshooting] fscussel:
yeah it seems to solve the problem.
[Vibrant Q&A, Help & Troubleshooting] serendipityguy:
There is a V2, where can I download it?

There is a V2, where can I download it?

Thanks for any assistance, I am using 1.3.1 "enjoy the butter" the last works of Somb on our vibrants.

Do you have the next version?

Is there another one out?
[Vibrant Q&A, Help & Troubleshooting] tanner2007:
My camera is viewing everything grainy that is dark / blackish, but once I take the photo it comes out almost fine but still a small amount of grainy looking colors but only in dark. This happens to all my camera apps, the ones in the rom i am using and the ones I downloaded from market

Could it be my Phone itself has a bad camera? (it was an exchanged phone) or could it be the rom?
[Vibrant Q&A, Help & Troubleshooting] rakeshchn:
Do you have the FFC mod? Mine is grainy in dark since I put the rev 2 ffc (no banding). Original camera was excellent.
[Vibrant Q&A, Help & Troubleshooting] tanner2007:
Nope, just one off a 2.3.5 rom
[Vibrant Q&A, Help & Troubleshooting] tanner2007:
I attached two pics, one is a photo of how the pictures look on my phone while the other is the actual .jpg file on the SD card, so I am not sure whats wrong
[Vibrant Q&A, Help & Troubleshooting] Deleted member 3572053:
How was it on your rom before this current rom? From your posts I assume you have miui? You try another rom? The JPEG file looks fine to me, the screenshot of the screen (lol) looks like it has artifacts but that can be due to alot of things.
[Vibrant Q&A, Help & Troubleshooting] tanner2007:
It just took me so long to finally get the rom stable and set up the way I like id rather not have to flash another =/ to find out if it is the camera or the rom =/
[XPERIA X10 Q&A, Help & Troubleshooting] ffortissimo:
Most people mention Wolfbreaks rom as the best, but that one is complete with theming and launcher.

I thought I had seen a clean rom for 2.1, but can't find any for 2.3.

I would like a clean, light rom for 2.3 which gives all functionality.

Is there something like that, of must the X10 have a real free bootloader?
[XPERIA X10 Q&A, Help & Troubleshooting] aimcr7:
Bluespark's ROM. Its clean, fast, beautiful and everything works.
[XPERIA X10 Q&A, Help & Troubleshooting] ffortissimo:
The search doen'st find the name bluespark?
[XPERIA X10 Q&A, Help & Troubleshooting] acerulz:
use EWJET its cool fast and very light too... can check out on this link

xdaforums.com/showthread.php?t=1192326

thank me if u liked !!
[XPERIA X10 Q&A, Help & Troubleshooting] aimcr7:
Search it manually on xperia x10 android development forum.
[Android Q&A, Help & Troubleshooting] CurtisAndroid5:
Is there a way to put my contacts back on my Galaxy 5 after i have flashed it with CM7, i have lost all my contacts but i have my contacts backed up and saved on my laptop, is there a way i can transfer them back to my device as i Kies obviously doesnt pick me device up anymore.

thanks.
[Android Q&A, Help & Troubleshooting] culkaran:
Just copy the .vfs to the phone..you can do it in the ums mode also..there would be a backup .vfs file on your computer,.just look for it
[Android Q&A, Help & Troubleshooting] CurtisAndroid5:
There wasnt a vcard file on my computer just a .spb or something similair to that- i resorted to typing all 160 contacts by hand, it was quite a long night for me, thanks anyway.
[Vibrant Q&A, Help & Troubleshooting] belial20xx:
Can some please post me a link to download the apk? I can download from market. :confused:
[Vibrant Q&A, Help & Troubleshooting] ChoctawT:
Try app brain or 4 share
[Vibrant Q&A, Help & Troubleshooting] sheriff_009:
I have that on my phone...but if someone can tell me how to make an .apk out of it..I can share it with you
[Vibrant Q&A, Help & Troubleshooting] gamikzone:
use the bloater app and it downloads the app and installs it
[Vibrant Q&A, Help & Troubleshooting] vetvito:
Here

http://db.tt/KVD0Rg9
[Vibrant Q&A, Help & Troubleshooting] naturallight:
T mobile market link

If you type team mobile in the android market. The application in the market.

https://market.android.com/details?id=com.tmobile.selfhelp
[Vibrant Q&A, Help & Troubleshooting] jboxer:
This is version 5.3.7. Current version is 5.4.16. Can someone please post a link to download the newest version?

Thank you.
[Vibrant Q&A, Help & Troubleshooting] archie53:
Its in the market
[Vibrant Q&A, Help & Troubleshooting] jboxer:
I cannot get it from the Market as I am in Thailand and my G2X is not rooted. I just want to install the latest version so the Market app stops telling me an update is available. It notifies me of the update but won't let me download it because I am not in the USA. If someone can save it with appInstaller and post a download link I would appreciate it.
[Vibrant Q&A, Help & Troubleshooting] archie53:
Here ya go

http://www.mediafire.com/?2hs8e91aufk88zy
[Vibrant Q&A, Help & Troubleshooting] jboxer:
Thank you very much.
[Vibrant Q&A, Help & Troubleshooting] ballroom dru:
BUMP, can I get this APK please. My Nexus One let me install it but I can't get it for my Nexus SW for some reason.
[Vibrant Q&A, Help & Troubleshooting] jboxer:
If you have it one one phone just use a program like "AppInstaller" or "Astro" that can backup apk files. Then copy the apk file to your other phone and install it. You can just email the apk to yourself and download it and install it on your phone.
[Vibrant Q&A, Help & Troubleshooting] ballroom dru:
Thank you for the reminder.
[XPERIA X10 Q&A, Help & Troubleshooting] okin87:
i accidentall deleted DownloadProvider.apk from GB 2.3. i have the .apk file in a backup but how do i restore it? i tried copy pasting it, installing it but nothing works...

please help
[XPERIA X10 Q&A, Help & Troubleshooting] aimcr7:
Copy ur backup with root explorer to system/app and change permission to xx- x-- x-- then restart.

Dont forget to change permission to R/W on system/app before copy.
[XPERIA X10 Q&A, Help & Troubleshooting] okin87:
thanks mate. worked :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Octhellion:
I'm using Darky Rom 10.2 atm and it's just perfect except for one thing. I don't like the samsung style sms app with the text bubbles.

Is it possible to replace that app with the stock android sms app like the one in cyanogenmod 7?

I tried replacing the mms.apk in system\app with the one from CM7 and it works but when I open the settings it force closes. Also the messaging icon isn't in the dock anymore when i replace the mms.apk and I would like to still have that.

Handcent would be an option if the messaging icon in the dock could launch that app. Right now it only launches the default app and ignores all the others.

Thanks in advance for any help.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Lunchbox115:
You could try Go SMS. In my opinion it's the best SMS-app. :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Octhellion:
Oh thanks that's such an awesome app. Any idea on how I can edit the TWlauncher dock shortcut to launch gosms instead of the samsung styled app?

Edit: figured out how to edit the dock.

One final question, is it possible to edit the icon of certain apps and possibly even the name?

Edit2: figured that out as well,

http://www.xda-developers.com/android/app-simply-change-an-icon-on-android/
[Galaxy S II Q&A, Help & Troubleshooting] cioly:
Is any problem to update my SGS2 firmware via odin (with latest 2.3.4) if its sim locked? Should I use my old csc (KG2) from my provider or I can use the multi csc from KG5? Thanks
[Galaxy S II Q&A, Help & Troubleshooting] Cosmic Blue:
It should not be a problem updating to xxkg5 as all the provider information is on the sim card, only time you would need csc if a different language is used.

Sent from my GT-I9100 using XD
[Galaxy S II Q&A, Help & Troubleshooting] cooza:
Be careful because if you use odin you are flashing your phone and i thought that sim-locked phones couldnt be flashed??!!!
[Galaxy S II Q&A, Help & Troubleshooting] haggisuk:
You Can flash it

I just flashed my SGS II yesterday to 2.3.4 and its sim locked to TMobile UK,

Its debanded it however it now reports it cant be updated in kies, see attached image. :confused:
[Galaxy S II Q&A, Help & Troubleshooting] Cosmic Blue:
that is normal as kies only supports samsung branded firmwares. Odin works better.

you can still use the other features of kies except updating.
[Galaxy S II Q&A, Help & Troubleshooting] fred_up:
I debranded my T-Mobile UK SGSII (KE3) to Stock KE7.

Connect my phone to my PC with the Samsung software. It said that there was a software update and downloaded a stock KF3. I had to reroot the phone afterwards.
[Galaxy S II Q&A, Help & Troubleshooting] haggisuk:
Is the reason perhaps that i have installed kg5?,

TBO i am overwhelmed by the amount of diferent firmwares and other info on this site.

I can report that it appears to be working fine though on my phone.

I changed it to kg5 using odin and downloaded it from samfirmware.com
[Galaxy S II Q&A, Help & Troubleshooting] fred_up:
That is exactly the reason. The official stock update is to KF3 and you are way ahead of that.
[HTC EVO 3D] chumba8:
OK so i know a lot of people have said this before but i do have a lot of google + invites and dont know anyone everyone on FB is too dumb to see its the next better FB on crack anywaye PM me your email address or just email me and ill send some invites out and get to knoing some more people and i would love to know some more people on xda

actually i guess i can post a link right to it https://plus.google.com/_/notifications/ngemlink?path=/?gpinv=ULMS6u6hMmM:HIu_TZqsP7E

if you need anything let me know
[HTC EVO 3D] Matstarr:
lol @ tons of people
[HTC EVO 3D] chumba8:
well i saw it posted a lot asking so i thought here it is
[Nook Color Q&A, Help & Troubleshooting] ntebis:
hi i want to try usb host but the link here --->http://xdaforums.com/showthread.php?t=1105497&page=64

does not work can someone give me a valid link

Thanks in advance
[Nook Color Q&A, Help & Troubleshooting] patruns:
Link works for me.....
[Nook Color Q&A, Help & Troubleshooting] ntebis:
Really? it says to me 404 error not found!
[Nook Color Q&A, Help & Troubleshooting] patruns:
I just clicked out your link and went right to the thread. Perhaps somehow blocked from outside the US?
[Nook Color Q&A, Help & Troubleshooting] ntebis:
Hmm I didn't make my self clear. I mean the links in the first post to download the kernel does not work
[Nook Color Q&A, Help & Troubleshooting] votinh:
Confirmed, the kernel link is 404 invalid.

@ntebis

Why do you need that?

Note: if you're running one of those lately nightly builds, you don't need to install the kernel since it integrated, all you need is installing the Dalingrin nookcolortweaks app, then enable USB Host from there.
[Nook Color Q&A, Help & Troubleshooting] ntebis:
uhmm i am cyanogen mod 7.0.3 does it have it or i have to put CM nightly?
[Nook Color Q&A, Help & Troubleshooting] patruns:
Nightlies 132 and on have the kernel built in. I would move to the latest nightly.
[Galaxy Tab 10.1 General] scmguru:
need to exchange galaxy 10.1 but i"m worried this thing will eventually run out of batteries and my data will be accessible.

Is there a way wipe this thing in APX mode?

Thanks!