[T-Mobile LG G2x] sandiegopaneraiguy:
Here are the items you have wrong.

#3- I still have the original phone. You are correct in that it was rooted and unrooted and restored to factory new (without ANY restoration to previously rooted applications and using a different Gmail account). The phone that was sent back WAS #2 and was never at any time rooted.

#4- The phone was never used. It was received and immediately taken to the T-Mobile store. It was returned within a few hours of it being delivered to me.

You are correct in that it rebooted while at the T-Mobile store. Multiple times.

#6- The problems with MY phone were not sporadic at all. They were constant and continued regardless of the root status, ROM status, software status, or application status. I am aware that some people claim to have perfectly functioning G2's. Furthermore, T-Mobile and LG have both recognized the existence of the issues and claimed they are "software" related... Unfortunately, the software "update" they provided does not work.

#11- I was told by T-Mobile to contact LG (as have other people been told the same thing). Of course not ALL people have been told this. As I have said MANY MANY times, it depends entirely on WHO you talk to at T-Mobile what your remedy will be. Some T-Mobile people will tell you there is nothing they can do, some will send you a new G2x, some will send you a different phone, some will tell you to contact LG.

#12- LG has a warranty entirely separate from that offered by T-Mobile.

#15- I have damages beyond what you state... If I remained a T-Mobile customer or not has no bearing on my damages. I am no longer a T-Mobile customer because of issues related to their handling of the situation and not directly because of the "issues" with the phone. When an Executive Level customer service representative tells you that, "Maybe you would be more pleased with another carriers service"... I took his suggestion and advice and moved to Sprint. Where the customer service has been great, the phone I have works flawlessly and I am completely satisfied.

#16- I am not aware of this at all... If you care to waste more time, go ahead and post links of these people who claim that ROOTING was the entire cause of their issue. The ONLY two threads I am watching in the G2x forum are the ones you seem to be keeping alive and/or creating. I have not read any other posts, threads or comments for weeks (well basically since I put the phone back in its box and moved to Sprint).

Several of your other numbered statements are correct, some are assumptions based on facts that I do not have knowledge of.

You are correct, LG should have replied... I am not sure if they have or not. Contrary to what you and others might think, this entire situation is not at the top of my list of things to deal with on a daily basis. THAT is what the attorneys are for. And so far, they seem to be doing a pretty darn good job!

I was commenting on their lack of interest in responding to the letter from my attorney asking them to take care of MY situation. This was done prior to filing the suit. They failed to even answer us... I am sure they have/ or will reply to the suit. It will be interesting to see what the reply is. Maybe I will call my attorney today.