yashsingh1/xdaforums huggingface dataset:
[Motorola Droid and Milestone General] nerdslogic:
Here is the thread

https://supportforums.motorola.com/message/440987#440987

Here is the challenge

Aug 4, 2011 2:22 PM

Challenge to Motorola.

This question is Not Answered.(Mark as assumed answered)

In one of my threads I mentioned that I have had 31 replacement devices since December of 2007. In that thread someone had said something to the affect of "too bad you didn't join then....we would have loved to help you"....well....here's your chance.

I have a challenge, or 2, for you. I am sure you will pass on the second, but I hope not....you choose.

I have two Droid 3's in my possession right now with a 3rd on it's way. Both of these have issues. This "challenge" has a time frame of 10 days. That is how long I have these until Verizon is going to expect them to be returned. Again....10 days...

Here are your options....

Option 1- You troubleshoot these devices as much as you like. I will follow ALL directions given and report results.

Option 2 (my preferrence)- You send these 2 specific devices an OTA to unlock the boot loaders (like you said you were going to do anyway) and provide me with the "necessary files" (who's name I cannot mention) and let's see if the development community can fix them first.

So...what's up? Can you support YOUR phone with YOUR settings? Better yet...can you support YOUR phone better than we can?

Let me know and I will post up the problems that they are having to begin.

Phone 1

Ever since the device arrived it consistantly puts itself into airplane mode. I have performed 2 factory resets but the issue persists

Phone 2

Blue haze to almost any picture taken.

Green artifacts during screen transitions after watching any video that is longer than 1 minute in length. Reboot fixes until another video is watched. This is with videos from Youtube, Netflix, or even video taken on the phone.

Lockscreen sliders do not appear. Ever since I enabled the lockscreen pattern the first time. What happens is if I have the pattern enabled it shows the sliders...then pattern. If I disable lockscreen pattern it just bypasses the sliders. Does this after reboots, screen off then back on....screen wakes and goes straight into the homescreen bypassing the sliders.

I can take video and post on youtube of the sliders

I can post pics of comparison from stock camera app and 3rd party. to fix put 3rd party white balance to florescent

Request anything else you wish.

Sample of pictures

Stock

Camera 360 with white balance set to florescent

Stock

Camera 360 with white balance set to florescent
[Motorola Droid and Milestone General] nerdslogic:
updated first post.
[Motorola Droid and Milestone General] nerdslogic:
The link I posted was on motorolas site....I was just sharing here so people could see if they could support their own phones
[Atrix 4G General] antoniolcrd:
what if...? At step 4 always get permission denied after

/preinstall/dosu ?

Rgds
[Atrix 4G General] defnow:
Keep typing commands. It'll look like an error but keep going.
[Atrix 4G General] antoniolcrd:
Maybe out of luck...

check this pls:

C:\tools>adb shell

$ /preinstall/su

/preinstall/su

Permission denied

$ /bin/mount /system -o remount,rw

/bin/mount /system -o remount,rw

/bin/mount: permission denied

$ cp /preinstall/su /system/bin/su

cp /preinstall/su /system/bin/su

cp: /system/bin/su: Read-only file system

$ chmod 6755 /system/bin/su

chmod 6755 /system/bin/su

Unable to chmod /system/bin/su: Read-only file system

$

:confused:
[Atrix 4G General] Deggy:
This is one of the most n00b friendly guides I ever read. I can picture each step in my head as I read the instructions.

EDIT: This can go either way. I find it easier just to flash a ROM that's pre-rooted after unlocking the BL and installing CWM when it comes to step 3.
[Atrix 4G General] Nickel3ack:
Did you run through steps 1-3 as well?

The second command should be "/preinstall/dosu".
[Atrix 4G General] antoniolcrd:
No way.

I´ve tried this command also. Pls check:

C:\tools>adb shell

* daemon not running. starting it now *

* daemon started successfully *

$ /preinstall/dosu

/preinstall/dosu

bash: groups: command not found

root@localhost:/# /bin/mount/system -o remount,rw

/bin/mount/system -o remount,rw

bash: /bin/mount/system: Not a directory

root@localhost:/# cp /preinstall/su /system/bin/su

cp /preinstall/su /system/bin/su

cp: cannot create '/system/bin/su': Read-only file system

root@localhost:/# chmod 6755 /system/bin/su

chmod 6755 /system/bin/su

chmod: /system/bin/su: Read-only file system

root@localhost:/#

;)
[Atrix 4G General] sonnyjame5902:
Holy Crap I Think I'm Bricked

Ok guy, I just knew this was gonna happen.

Step one, part 8. After my phone rebooted my Atrix says:

failed to boot 0x1000

No OS detected, going to RSD mode in 5 seconds

Okay, now what? LOL HELP!
[Atrix 4G General] Nickel3ack:
Don't Panic

No... don't worry. It's not a brick. Worst case you can restore the stock ROM.

1st Thing to try:

Basically, just wait a bit after it says "failed to boot"... don't press anything... then a menu will pop up. Before it can go to RSD, press the Volume Down key to get to Fastboot. Press Volume Up to get into Fastboot. Continue with steps 11-15. If this unlocks the bootrom, your error should disappear and you'll have your fully functional Android back.

2nd thing to try:

Just wait a bit after it says "failed to boot"... don't press anything... then a menu will pop up. Let the phone go into RSD. Go back to the RSD Lite program on your PC and repeat the Unlock process. Hopefully this time it will work.

3rd thing to try:

If not.... go to the Firmwares Superthread here on XDA and download the ROM appropriate for your carrier. Flash it onto your device via RSD (same method for flashing as above, except select the SBF you downloaded from the thread). This will get your device back into operation at least (you will lose all your data tho, so I'd try the other 2 methods first).
[Atrix 4G General] sonnyjame5902:
Friggin Cheers Mate! Got it all set up with option 2, and now I'm rooted and SU! And they said it couldn't be done after the Gingerbread OTA update! Bollocks!
[Atrix 4G General] Dell2:
You should recheck your steps, cause I can't get CWM without being rooted. Cannot use root explorer to delete install.recovery. sh without superuser permission.
[Atrix 4G General] Nickel3ack:
The method for CWM described here is to flash the CWM directly to your recovery partition. All it needs is for the device to have an unlocked bootloader. You don't need to be rooted for this. Rooting only affects the way your Android OS permissions apps. You'll definitely need to be rooted to install CWM via ROM Manager or Titanium Backup. This is not that method.
[Atrix 4G General] sanriver12:
can i just root with step 3 or do i have to unlock first?
[Atrix 4G General] phobos512:
Just out of curiosity I see in the OP that this should not affect data - what evidence is there of this being the case with 4.5.91 OTA?
[Atrix 4G General] Nickel3ack:
This unlock method modifies the boot sectors only. Your data is basically untouched. The method is actually well documented here on XDA. I just made this brief guide to be noob friendly. It actually summarizes a few working techniques. I unlocked and rooted by own, new AT&T Atrix using this method, which had the 4.5.91 OTA.

Anyway, not sure why people think they are bricking their phones. As long as the device turns on and you can get to the boot menu and back into RSD mode, you can always flash a stock ROM and be back to a functioning device. Only thing you risk losing is your data in any case.
[Atrix 4G General] phobos512:
This is just the first time I've read about being able to work on 4.5.91 without wiping the user data, so I was curious how this method differed from the others that were out there (mrramirezusa and the original pudding). Thanks for the info.
[Atrix 4G General] jeffhwitz:
Really dumb question, but before I start, do I want my USB connection to be USB Mass STorage, None, WIndows Media Sync, or Motorola Phone Portal?
[Atrix 4G General] usman.daud:
im getting error when i click start button it gives error of failed flashing
[Atrix 4G General] phobos512:
For RSD, none.

EDIT

Now having done this I can say it doesn't make any difference because this is all done outside of the Android Operating System.
[Atrix 4G General] phobos512:
Well, I did it and I did irritatingly lose everything in my /data. Luckily I've got everything backed up. Came from the 4.5.91 OTA and other than rooted was totally stock. Did give me a failed to boot 0x1000, pulled batt, restarted and did fastboot, did the unlock successfully (i.e. didn't flash any additional files so per the posts no reason I should have lost everything but I still did).

So, it does seem like more often than not doing this from the real actual unmodified OTA will cause a loss of user data as has been stated even though sometimes it doesn't seem to.
[Atrix 4G General] phobos512:
FYI you have an error in the part 3 "Root" section of your directions - the first command after the phone reboots should be "adb shell" not "adb".
[Atrix 4G General] antoniolcrd:
Done.

Hi,

Done this way:

1) flashed via RSD with this file Full 2.3.4 with preinstall root and pudding bootloader unlock, full sbf

2) Installed Tenfar last released MOTOA4_Bootstrap_0408_1720-signed.apk

then:

C:\tools>adb shell

$ /preinstall/dosu

/preinstall/dosu

bash: groups: command not found

root@localhost:/# /bin/mount -o remount,rw /system

/bin/mount -o remount,rw /system

root@localhost:/# cp /preinstall/su /system/bin/

cp /preinstall/su /system/bin/

root@localhost:/# chmod 6755 /system/bin/su

chmod 6755 /system/bin/su

root@localhost:/# PATH=/system/bin:$PATH pm install /preinstall/Superuser.apk

PATH=/system/bin:$PATH pm install /preinstall/Superuser.apk

pkg: /preinstall/Superuser.apk

Success

root@localhost:/#

C:\tools>adb install MOTOA4_0408.APK

1544 KB/s (3384974 bytes in 2.140s)

pkg: /data/local/tmp/MOTOA4_0408.APK

Success

thank u all guys.

:D;)
[Atrix 4G General] usman.daud:
when i try to flash sbf file with RSD it give error Rsd lite giving error 0x7027. that flashing process failed and connected status changes to flashing process failed, please help
[Atrix 4G General] SoulflyZ:
Just proceed with step 10. I had the same thing and now mines working.

To add: I lost some things like apps installed. Yet it saved my home screen setups...

Also before i could ROOT with step 4, I had to enable USB debugging in applications. I was getting the ADB device not found. Just FYI.
[Atrix 4G General] Nickel3ack:
Make Sure to Backup Your Data (Just In Case)

You guys make a good observation. Many people are reporting their data being wiped after the unlock. Not sure why this would be happening, since the unlock itself happens completely outside of the Android OS. Perhaps something is triggered when the bootloader is unlocked. I myself did not lose any data / settings when I unlocked using this same method.

At any rate, it's always a good idea to make a backup of your data before trying to mess around with anything at the system level.
[Atrix 4G General] allwhiitebrickz:
Help!

I have reached the point where it says "SVF: 105: 1: 2 Failed to boot 0x1000"

I'm stuck and can't figure out what to do. Followed all instructions up to "fastboot unlock oem ###" and it keeps saying " 'fastboot' is not recognized as an internal or external command, operable program or batch file. "

Help would be greatly appreciated.

EDIT - Finally got passed unlocking it. Turned out I had to specify the location everytime, really had me going that i had bricked my phone for the passed hour! LOL

now that i have it unlocked i can't get CWM to install. oh well I'll figure it out
[Atrix 4G General] studystand:
Will this work on a Motorola Atrix from Bell (in Canada), it has the same bands/frequencies as the one on AT&T.
[Atrix 4G General] Nickel3ack:
It may very well work. Give it a try. However, to be safe, make a backup of your data before you begin!
[Atrix 4G General] zoness:
Wanted to say thanks! This helped out a lot. Only issue, before you root, you should add that the phone needs to be in USB Debug mode.

Oh, and I did lose everything. Not sure why, cards still had info, but no apps installed, had to resetup through moto account....

Anyway
[Atrix 4G General] sakdroid:
I unlocked and upgraded as per steps in other forum which was same as steps as above.

But superuser app remained from 1.83 and it wasn't working as expected after update.

I followed just the root Procedure here and it works great now!

Thanks and Appreciate your help!
[Atrix 4G General] antoniolcrd:
No Gingerblur or GreyBlur

Hi Guys,

although it´s rooted now it doenst accept Gblur or Greyblur. It only accept Alien #3. It stucks on moto logo if i try to install any gb rom. No matter if i wipe caches or not, if i wipe datas or not. Is it an issue regarding rooting/unlocked bl or rom´s versions?

:rolleyes:
[Atrix 4G General] rob4ex:
I know the answer is here some where

Great guide , unlock bootloader and rooted my atrix current system 4.1.83

Did superoneclick then a root when 1st got the phone and then lost root with out thinking by updating moto firmware.

waited it out till now. great guide but how do I re enable side loading so I can use appmonster backup on my sd card. also has my copy of sqlite and root explorer.

Missing something simple, tried app loaders but still denied.

can someone show me how slow I am?

Thanks

Rob
[Atrix 4G General] lutharigno:
If you plan on installing a rom, it will be included in them. If you don't plan on using roms anytime soon, then use GladEnabler in the Dev thread. That's what i used when i was on 1.8.3. Make sure you check out the Beginner's Guide stickied here in the General thread. It has a lot of great into you will need. Link to GladEnabler is in there, too.
[Atrix 4G General] ickingfudiot:
Just wanted to say thanks, I did have the brick issue posted on the first page (0x1000 error) but was still able to install recovery using Fastboot and get going that way. Got CM7 running now, runs great!
[Atrix 4G General] leews24:
thanks for the guide, Im going to put this in acttion soon,

but I have a question::

What do you mean by backup? CWM?, if so, last time I tried cwm backup with Rom Manager, it was stuck with the android and the warning sign for a long time.

btw::this works on 4.1.83 too right? cuz I didnt upgrade yet
[Atrix 4G General] Zbor:
C:\Atrix>adb shell

Reinstalling the drivers resolved the issue.
[Atrix 4G General] Nickel3ack:
Yep. You have to wait until your device fully boots back into Android OS. ADB support runs as a service of the OS.
[Atrix 4G General] Zbor:
i did wait...
[Atrix 4G General] Nickel3ack:
Retry the process again.
[Atrix 4G General] harocas:
i can call but don't internet

Hi.mi atrix 4G is unlocked. I can call and no problem.but in moment use any service on internet. No found. You can help me?? The phone is unlocked at&t. And use in colombia with tigo company
[Atrix 4G General] cwburns32:
When I boot into Fastboot and try to flash 4547-fix-try2.sbf file in RSD Lite I get Failed to flash unable to handle interface blah blah blah 0x7027. Did everything right, even tried skipping to step 10 like someone said here but did not work, did not even get past step 10.

Out of the box Atrix this morning with Android 2.3.4 4.5.1. Please help.

EDIT: Post was made for a friend, I already have mine unlocked and rooted with CM7 pre beta on it but I've had mine for much much longer. I'm not familiar with the device out of the box with 2.3.4 already on it.
[Atrix 4G General] devilishnight:
WiFi not working

I have followed the steps everything went through smoothly. Only thing is, it wiped all my apps (which I can download), wiped all my email accounts (i can set them up again). It pretty much put it back on stock mode. which is fine I can get all that taken care of.

HOWEVER, I can't connect to Wifi. It picks up my wifi connection but it keeps saying "obtaining ip address" and after a while it will just disconnect. for some reason it is unable to get an IP address and unable to connect to my home WIFI. :(

Please HELP. Any help you can provide would be really appreciated.
[Atrix 4G General] GatorRuss:
I can't even get past step 2, installing RSD Lite 5.3.1.

I'm running Windows 7 x64, and I have downloaded RSD 5.3.1 from 3 or 4 separate download sites to make sure it just wasn't a bad package.

The error that I am getting is attached, it's error 2738, and yes, I have googled; it doesn't seem like anyone has had this issue of not being able to install RSD.

:confused:

*EDIT*

So I was just able to install RSDLite 5.0, but I still can't install 5.3.1!?!
[Atrix 4G General] smashcz:
when I get to rooting device, trying to type the commands and it does nothing, says error: device not found.

is the phone suppose to be on ? usb mode?

edit: I didnt have usb debugging checked
[Atrix 4G General] hospadam:
This might be a dumb question - but I'd rather be safe than sorry. I upgraded to 2.3.4 via the official Motorola update. Can I still use this solution (and then flash new ROMs)? For obvious reasons, I'd rather not brick my phone...
[Atrix 4G General] smashcz:
yes you can
[Atrix 4G General] radittios:
Hi.. I have finished this step successfully, but why can't I access the CWM?

I power down my phone. Power up and hold down key. Select "Android Recovery", and it just show the triangle with exclamation mark and little android robot.

Anybody have the same problem?

---

Update: Never mind... I just tap the bottom right corner of the screen and the menu appears...
[Atrix 4G General] Tommygunz555:
thank you , on part three make sure have in debuggin
[Atrix 4G General] letsgophillyingeneral:
When I attempt to flash this .sbf, the Atrix reboots and says SVF: 105: 1:2 - Failed to boot 0x1000.
[Atrix 4G General] tswaim:
AWESOME

Worked perfect first time. Well done. Much thanks!
[Atrix 4G General] kewljay223:
hey. im also stuck when Atrix reboots and says SVF: 105: 1:2 - Failed to boot 0x1000. i waited a bit and no menu popped up. so i pulled the battery put it back in and then the menu popped up. scrolled to fastboot and hit volume up. it said it was initiating or something but didnt do anything after that for quite sometime. so i pulled the battery again and now no matter what i do the menu wont pop up. this is really irritating and i dont have the money to buy a new phone and i need this for work. what should i be doing? without the pop up menu, there is nothing i can do. im downloading the att firmware right now but how am i supposed to flash it if rsd wont recognize the phone????

EDIT -- Originally Posted by mysticdrew View Post

Starting fastboot protocol support is all you're phone is supposed to do. Just means you're phone is in fastboot mode.

The command are run from your computers command prompt with the fastboot.exe package installed on your computer

I didnt know that.... so pulling the battery from my phone while it was in that mode just straight FU**** ME didnt it. man i am so pissed right now. i just bricked my damn phone!!! is there ANYTHING i can do to save it??? like send it somewhere?

EDIT!!!! OK SO IT SOMEHOW WAS ABLE TO POP THE MENU UP AND I WENT INTO RSD AND TRIED THE PROCESS OVER AGAIN AND IT FAILED. SO THEN I TRIED FLASHING THE STOCK ROM (NEW OTA) AND IT FAILED ALSO... WHAT SHOULD I DO? THE PHONE IS TALKING TO RSD SO I ASSUME I STILL HAVE A CHANCE HERE. PLS HELP!
[Atrix 4G General] ole620:
If you can fastboot, fastboot oem unlock command. If unlock process goes thru, reboot.
[Atrix 4G General] kewljay223:
ok so i did it and put in the unique id number and it just froze in the cmd. idk what to do. should i close cmd and start over?
[Atrix 4G General] kewljay223:
so i just unplugged the phone and restarted it and it said unlocked at the top left corner but now it is in startup loop. gets to the att drops and loops back over and over. obviously my phone isnt bricked now but what should i do at this point?

EDIT -- Originally Posted by mramirezusa View Post

Ok maybe is time for clean starp up, DEEP CLEAN, I did this script for a friend and it help:

Need Windows PC and UNLOCKED BOOTLOADER (when I said unlocked bootloader need to be that everytime you boot you saw "unlocked" tag at the left top corner)

1. Download and extract/unzip the following file in a new folder (example C:\atrix):

http://www.filesonic.com/file/150732...PE_P011.sbf.gz

2. You will end after extracted/unzip the file with something like this:

1FF-olympus-user-2.3.4-4.5.91-110625-release-keys-signed-ATT-US-GAS_NA_OLPSGBATTSPE_P011.sbf

3. Download this file "CLEAN_2.3.4_ATT.zip" and extract/unzip to the same location (example C:\atrix)

http://xdaforums.com/atta...0&d=1312203457

5. Run the script "clean" and follow exactly all the instrucctions!

6. This will install a Pristine Official ATT GB 2.3.4/4.5.91

Done!

Hope it help

TRIED THIS AND NOW IT DOESNT EVEN TRY. JUST SITS AT THE RED MOTOROLA DOT WITH "UNLOCKED" IN THE UPPER LEFT CORNER. IM TRYING MY ASS OFF HERE BUT I KEEP RUNNIN INTO PROBLEMS!!! ALL I WANT TO DO NOW KNOWING THAT MY PHONE ISNT COMPLETELY BRICKED IS WIPE EVERYTHING, INSTALL FRESH EVERYTHING TO GET IT RUNNING. BUT IM NEW TO ANDROID SO IM NOT SURE ALL WHAT I NEED TO DO THAT. ANYONE WITH THIS KNOW HOW PLEASE HELP
[Atrix 4G General] Serialnerd:
Do I have to perform step 2 "Flash the ClockWorkMod" or can I just go on to Step 3 "Root Your Device" Since that is all I want/need to do?
[Atrix 4G General] ole620:
Try clockworkmod. If that works, go into recovery mode and try factory reset.
[Atrix 4G General] Tommygunz555:
you can just do step three , for some odd reason i had to do step three before step

step two
[Atrix 4G General] mtbcos:
USB Debug ON!

Maybe this is just assumed, but make sure you have USB debug on for the root section.
[Atrix 4G General] CanEpia:
worked after a couple of tries. Had the failed to boot error but tried again and worked.

CWM wouldn't stick so I had to Root first and then install CWM again. Now all is good. Thanks!
[Atrix 4G General] RPK925:
I tried unlock ny bootloader, first I used RSD and ran the 4547fix. Sbf. And I think I bricked my phone. The rsd failed and now it goes to a black screen that says

Failed to boot 0x1000

No os detected.......

Can anyone help?
[Atrix 4G General] katinatez:
If you can get into fastboot, download boot.img from kenneths website place file in same directory as fastboot. And in the CMD window type fastboot flash boot.img C:\boot.img. The C:\ is if that is where you have the boot.img file located, if its not there change the directory pointing to where ever you placed that file. Not sure if you have to flash system.img too. Oh what the heck flash both. Thats what I would do if I where you. Good luck

2.3.4 Gingerbread file boot.img/system.img
[Atrix 4G General] cpatel90:
does not boot into cwm

I can get into the fastboot and what-not menu.

i scroll down to Android Recovery and push the volume up button, but it just gives me the triangle with the exclamation mark and the lil android dude on the side.

Can i try to remove CWM using command: fastboot uninstall recovery

and then can i try to reinstall it or will if mess up my phone?
[Atrix 4G General] katinatez:
That command removes only recovery. Sounds like you did not take out the original recovery to me. You could take a look at Alien thread on page 167 posted by joeavery all the fastboot commands for a very clean install. Also look at romracers recovery thread for the file that needs to be removed before installing CWM.

CM7 Atrix
[Atrix 4G General] RPK925:
This same thing happened to me, and i followed step 1 and it took me to the bootloader unlocked screen. Now after i unlock the bootloader, do I have to flash a rom, because in the black screen it said it had no Os. What do I need to do after i unlocked the bootloader through the " failed to boot 0x1000" black screen
[Atrix 4G General] Serialnerd:
Thanks, I had issues with step three but was able to hack my way through it and get it rooted. I did loose all my info on the phone during step one but it was easy to recover. Even found a youtube video to disable Motoblur config on start up.