yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] janitorjohnson:
Yeah, I can promise you that if you call Sprint and just say you want to cancel your service, they will begin to bend over backwards to make it right. A couple of years ago, before all this unlimited, text, data, talk garbage I called them with a few "minor" complaints and I ended up getting off the phone with 1,000 free texts, 200 bonus minutes and a 10% monthly discount of my full bill for one year.

In fact I am thinking about doing it again because I don't think it's right them charging an extra $10 'smart phone' fee every month. Good Luck. I bet you get a free replacement phone and who knows, you may be able to push for some discounts or free accessories.
[HTC EVO 3D] ktulu909:
Just go to sprint store where the employees aren't assholes
[HTC EVO 3D] ExploreMN:
Perhaps, but I never behave in a way that would result in police being called. I mean own up to your part in this. You called the manager a retard and expect him to just say "Oh wait a minute, since you identified me as mentally challenged, here...let me take care of this for you." And I am sure that is only part of the story. If you came into a store I managed and you called me a retard, you better believe I would tell you to leave the store and call the cops on you if you didn't leave. And the only reason you would get THAT courtesy is because of the sad fact that any other more appropriate response would result in both myself and Sprint getting sued since I would be their employee.

Then you come here and piss and moan to people who both can't help you and probably don't care.

Take some responsibility for your behavior. The real world isn't like the anonymous internet. You can't just act a fool and get away with it.
[HTC EVO 3D] clavoie26:
Go two the sprint store in grand prairie I take my phone there for repears they don't care if your rooted
[HTC EVO 3D] nkd:
Call and make ur voice heard..
[HTC EVO 3D] nkd:
That's just ****ed up. I can understand him and his situation but your just taking advantage of the system. Regardless of the premium fee they still have the cheapest plan.
[HTC EVO 3D] -viperboy-:
Call Sprint, as suggested. They will help you out in the Retention department.
[HTC EVO 3D] bobdude5:
wow what a prick...email sprint and try and contact the district manager of the sprint stores in that area and comlain. He should not treat a customer like that.
[HTC EVO 3D] housry23:
I was thinking the same thing as you. No you should not have been treated like that, but I bet there is more to this that it not being told. I think there would probably have to have been threats made for the police to be called. I wasn't there so I will reserve judgement. I hope everything gets worked out and you get your phone repaired. Just a word of advice from my own experiences, you will always get more done for you if you stay calm, don't yell and don't call the people you are trying to get too help you names. Believe me I have done both and always get more when I complain in a polite, but firm way. Then just move up the chain of command as needed to if your are not getting the help you need.
[HTC EVO 3D] affliction:
First off I don't care what a customer says you don't treat them that way ever the only time you call the police is if the person threatening you. I have been retail manager for years and no matter what the customer is always right

Sent from my affliction/viper 3vo
[HTC EVO 3D] ramiss:
You were definately wronged.

However, you are taking an obvious risk taking your phone in with an app with the word "root" in the title. Regardless of if you are rooted. I'm not excusing his actions, but I could understand his initial assumption.
[HTC EVO 3D] Hasty:
No, the customer always THINKS they're right. There is a difference. It's your job to bring them round in a way that seems like you're helping them when they are actually wrong.

Don't know about the US but here in the UK it is ILLEGAL to verbally or physically abuse staff.

I was called a multitude of names on the phone by a customer once because his delivery was late (outwith my control anyway). All I did was hang up after giving him two warnings, but I was well within my rights to get the police involved.

You will get much further by articulately arguing your case and going through official channels than calling the store staff derogatory names.
[HTC EVO 3D] YoungSinema:
Just go to a different store.
[HTC EVO 3D] novanosis85:
Sorry but the customer is not always right and employees can and will tell a customer get lost after calling names, swearing and being irate!
[HTC EVO 3D] 2k4mach:
wow, that sounds like the manager that used to manage the sprint store near me.

He tryed telling me the screen seperation on my OG EVO was because it was rooted and the added heat generated by rooting LMAO.
[HTC EVO 3D] TaintedByte:
Here's the thing though:

The manager should have checked if it was rooted or not (if he can't even do that, then Sprint should reconsider who they hire). If it wasn't, the manager should have dropped it, but if he was rooted, the manager was right to refuse service.

Either way, just complain to the right people (retentions line) they WILL make it right for you. Explain how the manger accused you of having 'illegal' apps and how he told you your warranty was void when it wasn't.

It doesn't matter that you had an app called 'root manager' if he didn't properly check for root, he shouldn't have said anything. Oh and like others have said, next time, don't call people names it'll get you further with retail people.
[HTC EVO 3D] phatmanxxl:
"Illegal apps" that's a new one, but yea if you walk into a store calling the staff names expect to get kicked out. I've read the best approach is to walk outside the door and call Sprint and calmly tell them the situation and how you feel you were treated unfairly and in a disrespectful manner. They will call the store and tell the arrogant manager to replace the phone and may get a visit from the DM soon.
[HTC EVO 3D] itc518:
I had a similar situation happen to me at a store here in Upstate NY, I nearly knocked the manager out but held my temper. When the cops came it was funny because they didnt do anything except ask me to leave. I avoid the stores now and just call Sprint, I find if you threaten to leave them they will give you whatever you want that is reasonable for them.
[HTC EVO 3D] sand1303:
I got to totally agree with this guy. Everything he said is 100% correct. If ur phone is in fact not rooted then whatever u download from the market shouldn't matter. If they don't know how to tell 100% whether a phone is rooted or not they have no buisness bringing up the situation. This manager should be disciplined or at least talked to. And u should not have pointed the fact out that he is in fact a retard.

Sent from my EVO 3D on the now or later network
[HTC EVO 3D] jdawglx01:
OP you got nothin!

I had a tech at a Sprint store say that my game system emulators (nesoid, gensoid, snesoid etc) were the cause of my bad GPS, data issues and poor idle battery life on my Moment. I was stock as a ROCK minus emu 4 apps.

I said these are known issues replace this device I want a functioning on or reflash my phone and make me a liar. He said, he didn't have time to argue this with me. I said ok, you said all you needed to say and thanks for writing it all down too. He asked, what do you mean by that. I said, oh you'll find out. I left and called Sprint corporate and talked to the store manager, he nearly came unhinged! Good times. Be calm, rational and things will be made right.
[HTC EVO 3D] bwcorvus:
You said it has only been 3 weeks since you got the phone. Walk into a different store, say you are having alot of problems and want to return it under your 30 day return policy. They have to do it, don't have a choice.
[HTC EVO 3D] cruise350:
Aren't you exaggerating on the phone price a little, a gold premier member doesn't pay retail for the phone and if you did your the fool.
[HTC EVO 3D] Andy0682:
Dan Hesse (wife: Diane Hesse)

5208 Belleview Ave.

Kansas City, Missouri 64112

go to the top!
[HTC EVO 3D] ExploreMN:
I respectfully disagree. The customer is not always right. The idea that because you are a "customer" you can be rude, insulting, combative, and cause a public disturbance by throwing a tantrum in a store doesn't fly with me. Personally, while I disagree with the manager not helping him because of the apps installed was wrong, once he started getting aggressive, I completely support the managers decision.

The customer is always right is an out-dated philosophy from a time when people conducted themselves with dignity, honesty and honor. Our society has changed far too much for it to remain relevant today.
[HTC EVO 3D] simosezj:
Yea that store in longview sucks go to the one in Tyler
[HTC EVO 3D] mazook98:
Exactly right. Apparently, the OP doesn't understand the concept. If the freaking POLICE were called to handle a (seriously?) "cell phone customer"? , then there was surely something EXTREMELY wrong with the way the cell phone customer behaved in the store. Handle yourself properly in public, or stay indoors if you can't.

After all this happened, you decide your next course of action should be to start a thread entitled 'Worst Customer Service Ever!"?????????

How about simply losing the word 'Service' from the title?

Sent from my Evo³d
[HTC EVO 3D] pdaddy:
OP please post the number to the Sprint store. I bet we can have some fun with this SOB!
[HTC EVO 3D] jayharper08:
For once mazook, I agree with you :D
[HTC EVO 3D] mazook98:
I guess miracles DO exist.:)

Sent from my Evo³d
[HTC EVO 3D] ruffneckZeVo:
Well I would agree with you too if I had acted in a way the cops should have been called just by calling him a retard for acting like he knew everything about something he knew nothing about and then telling him I wasn't leaving unrolled he resolved the problem if i had threatened him or caused a scene maybe but I didn't I started off very polite and asked him just to have a look at the app and he became loud about it telling me very loudly sir I don't need to look at the app I'm a developer and know what its used for I just don't like the way things were handled and started this thread not to notch to the world but hoping maybe a sprint employee would see this and know who I could contact that could actually do something about this and not get the usual sprint run around
[HTC EVO 3D] ruffneckZeVo:
I had another customer come out after it all happened and tell me to go to the Tyler store I hate to spend an xtra 100 bux in gas but guess from now on I will have to if i want decent service
[HTC EVO 3D] iliapiano:
I don't want to get into the mess, and we don't know how the original poster actually acted, but i have to be honest, we all know that every trip to the sprint store takes hours, for some people longer and for some people shorter. If I go to a store and the manager of this store can't properly function - check if the phone is rooted, on top of that doesn't have the knowledge - saying that those apps mean that the guy was rooted (assuming that the op is speaking the truth that he never even rooted the phone - which is even more annoying) I would be very angry, because i don't feel like wasting my time dealing with incompetent people PERIOD . Now on top of all this, the guy is not even past his 30 days. So if it was me, i would not call the guy retard, but clearly this manager (at least from this story) should be fired, regardless of the situation. he should be fired just for the fact that he doesn't have the basic knowledge of how to check a phone if it was rooted, and voiding someones warranty without a good reason. I am sorry guys if I am harsh, but i have to say that one thing I can't stand is when people can't do their job. if you go to a coffee place and the barista will not know how to make a latte that's a problem, same here. not to mention this is a manager not just an employee. So the only reason the op should not have called this guy a retard, is so he doesn't get the cops called on him. but we all know that this manager should not be a sprint employee with this rank if he can't perform a simple task. So now the question who is right? the customer that wanted a new phone in his 30 days of exchange period, or the manager that refused to make the exchange, and voided someones warranty without knowing what the hell he was doing.

To be honest, people that work for a position they know nothing about, are incompetent pathetic useless people (not to say retards :-))
[HTC EVO 3D] ballr4lyf:
A lot of you guys are taking the stance that the OP must have done something wrong, violent, or threatening to have the cops called on him... Gotta take something else into consideration: If the manager wasn't bright enough to check for root and just assumed that it was rooted, it's not entirely out of the realm of possibility that he would make an unwarranted call to the cops.

I'm not ready to crucify the OP for what happened, as I don't have all the details. The one thing that is clear, though, is that the manager was out of line to begin with.

OP, let us know how everything works out for you.
[HTC EVO 3D] ExploreMN:
Actually, we kind of do when he wrote "I ask him if he knows anything about the phone or android or if he was retarded he then ask me to leave his store cause he cannot help me."

I applaud the OP for being honest enough to admit to this behavior, but no matter how you slice it, that is not the way to behave in a public situation and a business regardless of how angry you are. You can be polite, take names, contact supervisors, even file a law suit if you like. However, once you start slinging names and acting rudely you can and should be asked to leave.

Despite another poster's comment that "the customer is always right" it is legal to refuse to serve someone for any reason other than a protected classification (sexual orientation, gender, race, religious beliefs, etc).

When I worked at Best Buy (granted, about 15 years ago) I saw my fair share of customers being asked to leave and never return for become loud and obnoxious. I was only doing it as a weekend gig over the holidays, but saw it enough to know that most people don't tolerate being called names and talked down to.

So even though this whole situation sucked for the OP, and it probably shouldn't have gone down the way it did, both he AND the manager had a part in the outcome and perhaps...if nothing else...this can be a lesson learned. Next time you get poor service, just politely ask for the person's name, employee number, and immediate supervisor's name and contact number. Then contact that person with your grievance. If they won't help you (assuming you are now at the store manager level) you go to the district manager and/or corporate office. If the manager in question is as incompetent and unprofessional as this posting suggests, there will be enough complaints logged to get the person fired in short order AND you will get your problem resolved in the process.
[HTC EVO 3D] r0cky0790:
Staff @ corporate sprint stores are so uneducated when it comes to android phones so from the jump I believe the OP. When you know your in the right, being told otherwise could get irritating but still not irritating enough to get unprofessional in public. It's just a shame in my eyes for a person who doesn't work for sprint can tell an actual sprint employee about their phones and services. I've delt with situations like this over the phone as well. Every developer, or whatever he claims to be, knows that root explorer is not used to obtain root. The mangers' procedure in question goes to show you the ****ty training they actually go through. & for the record, if he can't simply power off the phone and boot into the bootloader to check for S-Off instead of looking through the app drawer for root apps, yes he needs to be fired.

My "DU3L C0R3 SH00T3R" shot you down in 3D! -Security Off-
[Samsung Galaxy S (4G Model)] RaverX3X:
ok i dont ask for alot so im going to ask cause i cant look though 10000 pots of trolling

first i need to find fugu 6

second i need the locaton of the init d update for the nodalic someone had up
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bisson:
Can you help me find a way to unroot my device ?

Thanks
[Galaxy S I9000 Q&A, Help & Troubleshooting] mk_ln:
i believe it depends on the method you used to root it in the first place. If you use SOC (super one click) then the same app can be used to un-root. If you flashed a rooted kernel, then I think all that is needed is you to flash back a stock kernel.
[Galaxy S I9000 Q&A, Help & Troubleshooting] slaphead20:
easiest way is to flash a stock firmware, appropriate to your region, then root will dissappear and you are ready to take it in to samsung without worry :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Shadow1997:
do u now where i can download it for australia
[Galaxy S I9000 Q&A, Help & Troubleshooting] hhouter:
Download a stock version here: http://xdaforums.com/showthread.php?t=1102881

But be carefull if you rooted you device and activated EXT4 on it, restoring a Stock ROM will fail. First make sure you don't use EXTx and convert back to RFS.
[Galaxy S I9000 Q&A, Help & Troubleshooting] muzicfreako:
I've never experience such a 'fail'. Be it EXT4 or RFS, you can easily odin back to a stock firmware. No problems at all. Odin will format and create the default RFS partitions back.
[Galaxy S I9000 Q&A, Help & Troubleshooting] borjacounty:
can someone help me unroot my galaxy s i500 from verizon? i tried to root it with odin and i guess i downloaded the files for the gt-i9000 and i ran everything and it passedm, when my phone rebooted it went straight to recovery mode and now i cant click on any of the options i can only scroll down with the volume down button, ive tried pressing all the buttons to see which one is "enter" and nothing works. heeeeellllpppppp!!!!!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Black Rose:
The home button (if you have one) is the enter button.
[Hero CDMA Themes and Apps] amezdraven:
is anyone going to be porting sense 3.0 anytime soon? just wondering unfortunately i cannot post on the dev forums yet because i dont have ten total posts... and if its not being ported can anyone try? i would really like to see this happen and maybe some new roms not based off cm7 or gingerbread ive seen only one or two that werent. just wondering i know tk has alot on his plate but if anyone needs help with it im somewhat new to android dev but ill help with anything i can including testing
[Hero CDMA Themes and Apps] ch1naski:
This should be in the q&a section for future reference...

The tk-tazz-flashinglights ports of gb sense are probably as close as we are find get. I'm running sense 3.0 on my 3d, and those 2.1 ports are virtually identical.
[Hero CDMA Themes and Apps] amezdraven:
well thats cool but i want genuine lol and unfortunately i think the hero is getting ready to lose me because im gonna be getting a evo shift that can be over clocked to a straight 2ghz
[Hero CDMA Themes and Apps] rubyknight:
Okay, bye.

If I was you I'd wait and save up for a dual core phone on down the road a bit, the shift was already outdated when it came out. In 6 months you'll be wishing you'd stuck with the heroc for longer.
[Hero CDMA Themes and Apps] amezdraven:
lol

im buying the shift outright and keeping the hero so i can play around on both
[Hero CDMA Themes and Apps] abadasstanker69:
Htcdev.com open sense!!
[Hero CDMA Themes and Apps] ch1naski:
You overclock that 800 mhz processor to 2 ghz and your battery will be dead in 2 minutes, lol

Nandroids are for sissies.

Bang!
[Hero CDMA Themes and Apps] thoughtlesskyle:
let me get this right.

you want genuine 3.0 sense, but you want a phone that doesn't run it natively because it can be OC'd to 2GHz.

now follow me here for a second because i know this might confuse and scare you:

How about you get the EVO 3D (or sensation if your into that)

then you have

GENUINE!!!! Sense 3.0

and they have these CARAZAY things called DUAL-CORE processors

(let me break that down for you since your clearly confused)

that is two 1GHz processors working together in tandem. so it's like you have 2Ghz of processing Delight.

also what other kind of roms would you want that aren't going to be CM7,AOSP gingerbread, or Sense based?

i mean MIUI is out of the question whats left?

Motoblur- which seems like a waste of time

TouchWiz- see Motoblur

Whatever LG is using which i am assuming is kanged off of touch Wiz so see motoblur

just saying man, your logic is whack
[Hero CDMA Themes and Apps] Jurellz:
ill love touchwiz :D
[Hero CDMA Themes and Apps] ch1naski:
Shot down. Bang!

Nandroids are for sissies.

Bang!
[Hero CDMA Themes and Apps] ngholson:
priceless.... well stated. :D
[Hero CDMA Themes and Apps] Kfunk:
My man Kyle... You have a way with words! Well said.
[Hero CDMA Themes and Apps] amezdraven:
Lol number one i am not going to over clock my poor little hero to 2ghz and number two i was wondering if there would be a port of it and trust me if i could afford an evo 3d i would have it already and jeez to who pissed in ur cereal?
[Hero CDMA Themes and Apps] DB13:
Damn Bro!! Burn!!! hahahaha
[Hero CDMA Themes and Apps] drlzanej:
Snufft-emmm,,,damn dude,,,lol. but you are right.

wildheroc rc2.1

juwe11 ram optimisations-777

CWM-4.0.1.4-stock

jaybobs-KERN-2.6.35.14-01SEP-V3

set cpu 352\691

NO BALLS, NO BACON !!!
[HD2 General] sebastian91:
Hi I have a problem with my htc hd2 leo

by a short circuit and I did not recognize the pc or charge the battery with the charger, take it apart and found a resistor (not sure if that) burned this entry serca usb up a few that are vertically this I say this is the only horizontal that way.

anyone have any idea how to fix it or is it burning?

if anyone can help me because I live in a capacity that no one notices this type of cell.

The rest of the cell all goes well
[HD2 General] koningbass:
nice nice nice
[HD2 General] Schakel:
Well, when it is burned like you said, then it will by very hard to get a new transistor for it. So maybe you could search on the second hand market for a HTC HD2 with a broken screen and change that part on the photo.
[T-Mobile Sidekick 4G] josephbernardcarpio@yahoo:
-im running ayoteddys Smooth Maximus ROM. (its awesome)

-i havent drop my phone yet

ok sooo, this morning the phone is working ok, but then a few hours later my home screen wont go into landscape mode.

it does go on landscape mode on all of my apps though.

i enabled the "auto rotation" but it still didnt fix it. (the auto rotate is working on all

of my apps too)

what do i do? (please help me)
[T-Mobile Sidekick 4G] tylermaciaszek:
what launcher are you using? some launcher require you to check auto-rotate in the preferences and settings!

and did you try and rebooot?
[T-Mobile Sidekick 4G] josephbernardcarpio@yahoo:
thank you, i fixed it. like what u said, the auto rotation (thingy) of the launcher needs to be enabled, (im using launcher pro plus)
[T-Mobile Sidekick 4G] tylermaciaszek:
no problem(:
[XPERIA X10 Q&A, Help & Troubleshooting] xGary:
So what is the EXACT way to backup APK's and its data? The last time I used MyBackup Root, it caused force close on the restored APKs so I had to manually restore by replacing the data/data folders. Long story short, it was a lot of work and I want a backup way that will actually work. I only need to backup APK+Data. Stuff like application settings (ie GPS maps/locatons), game data, etc. So what is an app that will do this and will work for sure.

Thanks
[XPERIA X10 Q&A, Help & Troubleshooting] riginal:
I have always used titanium backup pro & never had a problem
[XPERIA X10 Q&A, Help & Troubleshooting] Lion3494:
Try titanium backup

Sent from my x10 on official gingerbread http://www.youtube.com/watch?v=mh19PLNTWwk&feature=youtube_gdata_player
[XPERIA X10 Q&A, Help & Troubleshooting] acerulz:
go for titanium backup ..its actually pretty gud , will say probably the best too !!
[XPERIA X10 Q&A, Help & Troubleshooting] trollertron22:
+1
[XPERIA X10 Q&A, Help & Troubleshooting] xGary:
Thanks guys, it worked great.
[XPERIA X10 Q&A, Help & Troubleshooting] yancm:
Titanium backup :)