yashsingh1/xdaforums huggingface dataset:
[Thunderbolt General] a32guy:
I went to a verizon store on Monday and complained of the same thing. The rep didn't want to be bothered as he was watching a movie on his iPad with his headphones in (real nice). After enough back and forth, another rep came over and finally they started the replacement process.

Replacement arrived next day, Tuesday. It is much improved thankfully. I will be sending the new old one back today.

Maybe try a store?
[Thunderbolt General] KidJoe:
Did anyone else have this happen?

Can we confirm this is a new VZW policy? or was it just a one time thing?
[Thunderbolt General] barnhouse:
I called about my signal issues Thursday and got a replacement TB and don just two days ago on Monday. This was never mentioned to me, or a problem.
[Thunderbolt General] Topher227:
So pretty much I got the short end of the stick.

Just wait until I call them later.... They will be getting an ear full. I don't appreciate being lied to.
[Thunderbolt General] scottthreet32:
It sounds like your a test subject.

I've never heard of this with t.e.c if that's the case why have it.

Call Verizon from another phone.

With t.e.c. u have a problem 1.hard reset 2.reinstall nothing 3.slowly reinstall apps.3.confirm not app problem.4. call verizon for hardware malfunction,explain the steps you have done 5. be prepared to do it all over again for them while on the phone.

Regardless if its 4g.
[Thunderbolt General] scottthreet32:
http://support.vzw.com/clc/features/calling_features/equipment_protection.html
[Thunderbolt General] leoingle:
we just had my gf's Charge replaced a week ago. They sent us the replacement first.
[Thunderbolt General] zeeza57:
Took my daughters fascinate back to best buy for shut off problems. Have black tie insurance. They checked it out. Sent it in for repair 2 days later went to pick up phone, they found new issue when putting phone back together and powering up. After a 30 second check with supervisor. Got new phone out of box. No hassels. Im still trying to get a working replacement, on 3rd referb with bad battery for my sons Casio with verizon insurance. Black tie insurance doesnt cover lost or stolen phones, so I got mt TB at verizon with insurance. Wishing now I would have went to best buy to get my TB. Seems that verizon tec reps or who ever they are will pull all lines of crap at times. They see an upgrade available on my contract and want to push getting a new phone not fix the casio. Im not renewing that line, want to drop it not get replacement for casio that still has 1 yr 4 months left sence I renewed that line and got casio phone. Learned my lesson will get phones at best buy from now on, cant beat the black tie insurance service!
[Thunderbolt General] perfoliate:
I've never had any issues with verizon's replacement policy. New phone in the mail the next day or two at the most. Hope this isnt a precurser to a policy change
[Thunderbolt General] scottthreet32:
Still has anyone called big red and confirmed this latest rumor
[Thunderbolt General] eraursls1984:
I called Monday (2 days after the op) and I had no trouble getting a replacement phone sent overnight, I got it Wednesday (I wasn't home to sign for it Tuesday) and I'm sending the old one back today. So unless only a few reps got the memo I say he just got the run around.
[Thunderbolt General] Topher227:
I've yet to receive my replacement... What gives?
[Thunderbolt General] scottthreet32:
3-5 days right,ok,sure,not.

Your right there with mail in rebate 6-8 weeks

3-5 days is just their cover b.s.
[Thunderbolt General] XRSTOY1:
I requested a replacement for a faulty FFC at a verizon store on Monday Aug 1 and had my replacment the next day ...
[Thunderbolt General] scottthreet32:
Topher277 are you seeing a pattern here at this point I would be spitting nails mad for the deception on verizons part I would of already called a reamed some @$% at this point .I even left a hyperlink for t.e.c.

Politely call Verizon explain in detail what you have gone thru(in general work them for whatever) or just have them read account notes.

All WAYS HAVE THEM NOTE THE ACCOUNT ON WHAT IS TALKED ABOUT OR OFFERED TO YOU.

you don't like their b.s.get their supervisor involved.
[Thunderbolt General] _Stomp_:
I agree, but I don't know for sure. I know that most of thevtime theyvwill just charge full retail price for the device after finding that the device has water damage.
[Thunderbolt General] hinds73:
Sounds like a call to the customer retention department is long overdue...

Good Luck!
[Thunderbolt General] hholland923:
so this was just an isolated incident? planning on returning mine soon so im scared
[Thunderbolt General] adrynalyne:
hahahahahahahahaha....ahahahahahah....

*takes a breath*

hahahahahha!!!!

Black Tie is a joke. The only way its replaced in-store is if a manager is violating policy.
[Thunderbolt General] quepaso:
y u so meen
[Thunderbolt General] CanesDrew:
Sent from Synergized Thunderbolt via the XDA Premium App
[Thunderbolt General] VZWSupport:
I would be happy to answer your questions in regards to the Recovery Box.

The Recovery box will only be used when an error such as "4G Device History Not Found for this cell number" shows in our system. When the number isn't found in our system, we need to be able to track any returns as well as devices that have been sent/received. I do apologize we had to take the extra steps with you for this particular transaction, however it is not a customary practice.

I hope I was able to answer your question.

Tamara H.

Follow us on Twitter @VZWSupport
[Thunderbolt General] CanesDrew:
Anyone else find it uncomfortable to have VZW tech support on XDA?

Sent from Synergized Thunderbolt via the XDA Premium App
[Thunderbolt General] scottthreet32:
At least its upfront
[Thunderbolt General] Omaillard:
Interesting...
[Thunderbolt General] justavillain:
I feel the same way....maybe they're trying to learn the ways of the root or they just want a root themselves?:rolleyes:
[Thunderbolt General] Old MuckenMire:
I like having tech support here and posting. They are being upfront and trying to help.

What are you guys so afraid of?? Take off your tin foil hats.

Oh and btw, if you think they haven't ALWAYS been here, you are VERY naive. They have PAID developers on staff that know as much or more about these devices than anyone here. Anything we are doing with our devices they have already paid developers to do so they know exactly what's going on. It really amazes me how naive some of you kids really are. You think you're doing something unique with your devices that Verizon and all the other carriers aren't fully aware of.
[Thunderbolt General] CanesDrew:
Maybe its the whole "rooting voids your warranty" or "illegal hotspot use" that makes users like me nervous.

It's like if you had a grand theft club and cops starting showing up just to offer helpful tips...you'd be uncomfortable.

Sent from Synergized Thunderbolt via the XDA Premium App
[Thunderbolt General] Old MuckenMire:
Yeah but rooting your device isn't illegal:), plus, Verizon has no way of identifying you here. Even if you slipped up and did identify yourself, they don't care. Sure, if you walk in to a Verizon store with a rooted device(or one they can tell had been rooted), you'll get grief. But that is completely different from Verizon corporate stalking forums and trying to identify each individual rooter. It's just not happening.

Think about this: users here are still getting free wifi hotspot if they want to. I'm back to stock myself and I STILL can tether for free using PDANet. Verizon has been here all along, they know we're doing this. They either cannot, or are not inclined to stop us.

If we were stealing cars and talking about it and planning more thefts, you can bet the police would be contacting our ISP's an finding out who we are. Verizon cannot do this nor do they have any desire to. :)
[Thunderbolt General] eallan:
Its not illegal
[Thunderbolt General] CanesDrew:
I wasn't referring to whether it was legal with the police. It violates VZW's policy. Its illegal to them.

Sent from Synergized Thunderbolt via the XDA Premium App
[Thunderbolt General] Topher227:
I rec'd my replacement on 8/12... and it didn't come with a SIM card like the Rep told me it would.

Oh well. At least I finally got it..... That was easy.
[Thunderbolt General] TDubKong:
And you had to go to the Verizon store to get the old sim card inserted because 4G phones require the associate to do it? When I first got my Thunderbolt I changed the original number I had and after spending two hours on the phone with a tech I was told that I should take my phone into the store to have it serviced to see why the new number wouldnt take. After spending an hour in the store they finally called someone who knew what they were doing and were told they had to manually change the sim card as if it was a brand new phone and that all 4G phones were going to be like this. When I moved to Washington I went through the same thing. Hopefully you didn't since you had the same number.
[Thunderbolt General] Topher227:
I'm almost positive that once a SIM card is deactivated, it get 'retired' meaning that it cannot be reactivated again. Its the same story if you change your telephone number, as the memory area where the phone number is stored is a one-time-write deal (meaning that the phone can only write to that area of the sim card one time).

Honestly, i'm done being mad and just glad I recieved the replacement. I'll just keep using my D2 until I can make it out to VZW.
[Thunderbolt General] eraursls1984:
Your right about the sim card, but a telephone number can be reused, after a set period of time it can be used again (i think its a year, but I'm not sure)
[Thunderbolt General] 1454:
Maybe they will learn something about their customer base by being here and start changing some of the ways they do things.
[Thunderbolt General] CanesDrew:
Don't hold your breath.
[Thunderbolt General] blueis300:
My tech was very nice and I have a charge coming in the mail to replace my thunderbolt. Had to go through a few people to explain my problems but she said I could only change to another 4g device once so I better be happy.
[Samsung Galaxy S (4G Model)] xda_rosh:
My battery is perfect on KC1 and most of froyo roms. However when i use ANY GB rom, the battery drains like crazy under the same settings. I calibrated the battery and no difference. Anybody got the same issue? and a fix?
[Samsung Galaxy S (4G Model)] FBis251:
The battery stats in Settings > About phone > Battery use can show you what apps are draining your battery the quickest.

Remember there haven't been too many mods made for GB yet like an undervolted/custom kernel. Just wait a little while, it'll come.
[Samsung Galaxy S (4G Model)] xda_rosh:
Thanks for the reply.

I was comparing both stock Froyo and GB. So the issue has nothing to with modified kernels and stuff i guess. Just wanted to know why GB drains 2-3 times faster than froyo.

BTW, the battery graph shows,

1. Display

2. Android system

3. Android OS

as first three items in the list

any idea?
[Samsung Galaxy S (4G Model)] FBis251:
That'd be just from the phone being on. I noticed it a bit too, but I manually turn off things like Wifi, etc to keep my battery from draining. Right now my phone is at 44% battery after being unplugged for 11 hours, so I see what you mean about the faster battery drain, but nothing as big as 2 to 3 times, that would mean it'd be completely drained in about 6 hours.
[G2 and Desire Z General] kajba:
Everyone makes a mistake and I did one that wasnt too good. I had pressure on my HTC Desire Z. I was at a lan and I slept with it in my pocket. Next morning the alarm went and I want to shut the alarm off but the screen didnt wake up!

Rebooted the phone and still dont see anything but when I turned the LCD on, I could see a few lines and the LCD was lit up but nothing showing. The dignitizer still works due to it reacts when I unlock it.

Anyone have any idea to fix this? Is it really only replace the LCD or there is no small fix? :)
[G2 and Desire Z General] Athrun88:
hit up ebay and look for a lcd + digitizer.. it's the simplest way of fixing your problem.
[G2 and Desire Z General] skyoffreedom:
I think you need to buy a new one, don't sure but if this keep long may harm your device
[Desire HD Q&A, Help & Troubleshooting] fp581:
as you can understand my leedroid DHD restarts randomly and when it starts i need to remove the battery to stop it from looping the restart PLZ help :(
[Desire HD Q&A, Help & Troubleshooting] fp581:
solved :) on the leedroid thread :)
[HTC Sensation] ajay83:
Hi there.

Coming from dhd to sensation & wondered if and where I would find a full wipe script for the sensation if it's needed?
[HTC Sensation] nooge9:
I've used one from the Android Revolution thread:

http://xdaforums.com/showthread.php?t=1098849

Scroll down to the "Super Wipe" link, it's a flashable zip that does a full wipe.
[Acer Iconia A500] Marcher:
Hi,

I am facing the follow issue: my VPN connects and indicates it is connected: however when VPN shows as connected, I seems to lose all trafic and local internet connection (via my router).

Had this also on 3.01 but still persistent in 3.1 (4.010.42) as well.

I am rooted and have looked in the Market for VPN tools/apps. Tried a bunch but no solution.

Any suggestions?

Thanks. Marcher
[Acer Iconia A500] fincan:
Can it be that the VPN server is forcing you to tunnel all traffic through itself?

An easy way to test this is, does the same thing happen if you connect to the VPN server via your laptop/desktop pc?
[Acer Iconia A500] Euclid's Brother:
It has never worked on this. Was broken in 3.0.1 and still broken in 3.1.

I heard that it is finally working on 3.2 on xoom. So it might work when we get the next update.
[Acer Iconia A500] Marcher:
Thanks Guys

Thanks for the feedback. The VPN is working fine on my (Acer) netbooks and desktops. It would be great if 3.2 fixes this (if and when we get the update from Acer ;))

Marcher
[HTC EVO 3D] jo2jo:
Everything went great when i ran revloution.exe. it found my phone, and then did its things succesfully.

however when it got to the last step where revloutionalry.exe downloads some file from the net, it says FAILED TO DOWNLOAD (ofcorse the simplest problem gets in teh way).

then it retries a few times and just fails and closes.

what do i do from here? please help me, there is nothing that addresss what to do when the dumb download does not fail.

So i need to know what step there was not completed.

I turned off fast boot and then rebooted whit power and volume down (or up i forget) and then from the white screen i can choose recovery. but when i do it just gives me a Computer looking icon with an exclamation point in the middle.

how do i proceed from here? what part is it that the recover.exe did not successfully download (why would they not just let you insert the file or include it! download issue, really? that should be the easiest part of this.)
[HTC EVO 3D] il Duce:
Are you talking about the part after it did s-off where it gets you recovery? You just edited your post, looks like you need recovery. Get the twrp PG86IMG.zip and follow the instructions.

BANG! from my shooter...
[HTC EVO 3D] tgruendler:
Sounds like it is s-off'd but is trying to install CWM. You can probably just exit and reboot your phone from here and flash CMW or TW's recovery
[HTC EVO 3D] jo2jo:
Hi, thanks for the quick replies!

I think you both are correct.

I DO have S-OFF showing. and i did already put PG86IMG.zip on the root of my flash drive.

How do i flash PG86IMG.zip or CMW or TW's recovery? the .zip file i have does not have any info with it and i can not open the .zip as its really a .img file.

I dont know what you guys mean when you say oh just flash it TW Recovery.

THanks Alot!
[HTC EVO 3D] kaos420:
put it on root and rboot hold volume down and power button down. follow prompts. i recommend team wins. it rocks.
[HTC EVO 3D] hockeyfamily737:
Your PG86IMG.zip, has to be named exactly that, all in caps and not .zip.zip (which are both common mistakes). Reboot to bootloader (hold volume - and press power). The zip should be automatically scanned and recognized and the phone will prompt you to press volume + to flash. After it flashes successfully, you will have recovery installed. Then remove that .zip from the root of your card, otherwise it will try to reflash recovery anytime you enter the bootloader.
[HTC EVO 3D] laie1472:
Download the recovery twrp. Place it on the root of your sd as in not in any folders. Then power off phone. Then hold volume down and tap power. From there you should be good.

Locked & Loaded
[HTC EVO 3D] jo2jo:
Ok the .zip file is there. When i boot to the White Screen (volume - and Power) It does the scan, and then i get the white screen. where its on Hboot

options are fastboot

recovery

Factore REset

SimLock

Image CRC

It says revolutionary at the top

Shooter XC Ship s-OFF RL

Hboot- 1.40.1000

I never get a "Press +" to flash like someone said above. So what option from above do i choose? Or maybe i've already been flashed with the .zip file? how would i know if the .zip flash has already happened (thus meaning i need to remove the .zip from the root of my SD card)

thanks alot guys
[HTC EVO 3D] jo2jo:
GOT IT

Fixed, Its now updated.

For those who want to know what the issue was: I was opening the .zip file and pulling out the .img and renaming that to PG86IMG.zip.

the fix was to do it the right was, and just name the full downloaded .zip file to PG86IMG.zip and copy that to the SD card

I have one issue though now, on Shooter Rom when i try to do ##3283# to put in my sprint user ID so Data will work, Edit -> asks for a password.

what is the password for edit EPST? tks

EDIT: Found the solution to the password, use WIFI to get a program from the market called MSL Finder. and that will give you the password (the MSL) or you can call sprint for this.

tks
[HTC EVO 3D] jo2jo:
Well I got the MSL by calling sprint, but all the info was already properly entered in the EPST (MDN , MSID and user ID @ sprintpcs).

But im still getting Error 67 on the mobile network.

Rom is Shooter RLC2 RC1

ANyone know how to fix or debug the error 67 code and sprint internet not working?

tks again
[HTC EVO 3D] jo2jo:
Fixed Internet, now all is good:

Fix was to wipe all, 3 times, then re flash shooter. It did the normal intro steps and 3g worked!

tks

this thread can be closed but should be kept for others to find and help them
[HTC EVO 3D] priologiacomo:
help! BRICK GSM HTC EVO 3D, how to solve?

black screen with bright red little light.

Thanks to all help. :(:(:(: (: (: (: (
[HTC EVO 3D] Deltatristar500:
Hi, those that use volume +, do you need to reselect the volume level again after restarting your phone? Seems like I need to on mine.
[HTC EVO 3D] Konfuzion:
Yes.... Right now I am wishing I didnt pay for it..... Gonna say something to the dev, should stick.
[HTC EVO 3D] Eat it iPhone:
Nope, settings have stuck even after rooting, wipe, rom, and restore via titanium backup. Has made my phone ring loud enough to hear in my ancient car with the windows down
[HTC EVO 3D] Les_Vegas:
What's are you guys settings? I got my speaker volume at 10+ scared to try anything higher don't wanna damage my speaker
[Galaxy S I9000 Android Development] Homam Ageel:
Rom info:

juffo 3.5

base on XXJVR 2.3.4 for SGSI

i9000

ROM features:

deodexed

rooted with CWM

optimized

zip-aligned

extended power menu

CRT-off

support Arabic languages (read and write)

support SMS conversion to MMS after 200 pages

remove SMS log from call log

new boot sound

9 lock screen (thnx to Whitehawkx )

RAM script (thnx juwy)

lag fixed

battery with %

over-scroll glow

delete EPM header

new market

Arabic fonts changer app

talk 1.3

Quadrant score avg (2080-2200)

++Arabic user must use Arabic support keyboard++

Pictures

How to install "it is on your own risk"

If u r coming from FROYO ROM make sure to install stock JVR ROM first

if u r on any GB ROMs

download juffo 3.5 ROM from here

http://www.multiupload.com/KOYE9SHFG2

unzip

flash via ODIN by putting tar in PDA only (without reparation)

and flash

wipe data, cache and dalvic then reboot

it should take 2-4 min in the first boot

enjoy..

add on:

Skype video

http://www.multiupload.com/X3YZ1XJVTZ

download and install as like as any app

=======================================

Secret-Orange theme

[/B]

download zip- move to internal SD - flash via recovery

(it wont wipe ur data)

http://www.multiupload.com/7QTHELGQR5

===============================================

if u like my work support me by donation

juf..!

​
[Galaxy S I9000 Android Development] norbi2011:
That's XXJVR.:D(fix the title)
[Galaxy S I9000 Android Development] Homam Ageel:
oops

thnx for telling me :D
[Galaxy S I9000 Android Development] krarvind:
Suggestions if you are taking any.

Yes and if you taken the time and effort to create an odin version, why not put GB bootloaders in it as well instead of making ppl flash XXJVR first and then this if they are coming from Froyo. Might be a good idea to provide a cwm recovery flashable version for ppl who are already on GB rom's. Not everybody is next to the computer when they flash new ROM.

one last thing, you fixed on kvr but missed this

"If u r coming from FROYO ROM make sure to install stock KVR ROM first"
[Galaxy S I9000 Android Development] Homam Ageel:
I fixed the KVR issue

-------------------

Im working on 3 devices for 3 new ROMs as well i.e i9000,i9100 and p1000

so instead of giving A SINGLE STAR for not making an ODIN version for FROYO ppl u had better to say thank u at least !!!

strange haters !
[Galaxy S I9000 Android Development] norbi2011:
But why do you answered my post?:D
[Galaxy S I9000 Android Development] rmean:
hi there,

gonna give this a try now. I'm on jvp, so I can flash right over it, right?

and you say it's deodexed, do the whole rom, including browser and framework? I'm asking because I would like to use a theme. thanks :)
[Galaxy S I9000 Android Development] krarvind:
What are you tal lking about mate. I didn' t rate your thr ead. I also said only if you are taking suggestions. If i use your rom rest assured i will thank you and also donate as i know the effort involved. Cheers.
[Galaxy S I9000 Android Development] arilsongomes:
It seens there is an issue with the auto brightness...
[Galaxy S I9000 Android Development] turnado:
will done my dear appreciate your work

Ramadan Kareem
[Galaxy S I9000 Android Development] nex1685:
installed your rom i think i have had three on today. everything working great

had trouble with skype freezing but after reboot all is good
[Galaxy S I9000 Android Development] nmeuret:
Just installed your ROM, very nice.

Don't like the boot sound : not safe @ work !!

Do some more test now ...
[Galaxy S I9000 Android Development] zadusimple:
I must say this is the best JvR rom that i have tried..nice..smooth and stable so far. I am testing the battery life seems good so far..will keep testing for a couple of days..nice work mate
[Galaxy S I9000 Android Development] nmeuret:
Installed kernel TalonDEV 0.4.3 ... working great.

I also installed the theme GingerWay BlueOcean (I had to make my own install script to make it work).

Seems to be a little bit laggy, compare to my previous JVQ (Criskelo V77) with same kernel ... I then put lagfix and now it's much better (even if I thought that lagfix was obsolete on newer GB ROMs ...).
[Galaxy S I9000 Android Development] zadusimple:
Hi

Can you share the scrip/method to install the theme?
[Galaxy S I9000 Android Development] nmeuret:
Ok, here you are :

http://www.multiupload.com/PKBCS4E9GD

If you want to add or change some apk, just patch the zip file as I only put on it :

/SYSTEM/APP : Contacts.apk, DialerTabActivity.apk, Phone.apk, SystemUI.apk

/SYSTEM/FRAMEWORK : framework-res.apk
[Galaxy S I9000 Android Development] MoooN:
doesnt work with talon or galaxian

messes up colors

back to ficecto jvp
[Galaxy S I9000 Android Development] Homam Ageel:
what i do know is ppl are usually looking for a kernel that compatible with a good ROMs ,, not a ROM that is compatible with a kernel !!!