yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] Jungle Jack:
Hello,

I love my Airrave Access Point which I think is the only one available now. I live on Siesta Key in Florida and the Homeowners are complete snobs and are most averse to adding new Cell Towers so without the Airrave and the Access Point I got a few months back, I could not get reliable service in my Home without it.

Part of it is due to the Building Codes here due to Hurricanes as well, but all I know is before the Airrave, there were large parts of my Home where I could not even get Service and if I walked near these areas the call would drop. When making important Calls, I would step outside to ensure I would not drop the call. The problem is in SW Florida, Summer is a cruel, cruel thing with Heat Indexes always above 100 Degrees and absurd levels of Humidity.

The Access Point is awesome in that it also includes 3G whereas the original Airrave did not. I got both for free and own mine outright, but have been with Sprint since 1999 and have a perfect Payment History.

Cheers,

JJ
[HTC EVO 3D] JoshuaAlba:
My ****ty apartment in BK always bad service. It's awesome Sprint has something like this. I can't wait til it comes, ill update this thread with pictures when I do. Glad I can share.
[HTC EVO 3D] firmbiz94:
Yea I've had my airwave for.a while now and i love it..i get a steady 1.5 mbs down throughout the whole house..only thing it kills my wifes virgin mobile signal..
[HTC EVO 3D] firmbiz94:
Btw I got mine A while ago..it is called an airvana..you guys that are.just getting them what is it called and if possible post a pic..I wanna make sure mine is the latest model
[HTC EVO 3D] mwalt2:
There's only been 2 models and you have the newest one. The original airave didn't have 3g, just 1x.
[HTC EVO 3D] nhutpham:
Does anyone have issue with the airave and the phone's location?

When my phone is on the airave it reports my location as Patterson, CA, a good 80 miles east of my location in Sunnyvale, CA. Using google maps will have me start in Patterson until my GPS locks on and changes it back to Sunnyvale. Then going back to my homescreen, the weather app will always revert back to Patterson while I'm connected to the Airave for data. If I switch to wifi the phone correctly knows its in Sunnyvale again.

Anyone know how to fix this?
[HTC EVO 3D] sn0b0ard:
Thank you very much for posting this. I called them, told a nice gentleman by the name of Brian about my reception problems, and with no hesitation he sent me out an airave at no cost!

Sprint may have issues just like any other carrier, but there are times when they really impress me with going the extra mile for long time customers :)
[HTC EVO 3D] fmedina2:
Sprint customer service has really stepped up their game. I got them to move my upgrades a year early so I can get 2 EVO 3D's at entry price. Going to call this number tomorrow morning, I have extremely bad reception at my house.
[HTC EVO 3D] sn0b0ard:
I agree with you. They have stepped up their game. I was also given a upgrade eligibility reset so I could have the EVO 3D after only 1 year with the EVO 4G :)

I also had an issue with them a couple months ago where I was upset over my bill being so high and not having 4G service in my area when I was told several times it would be arriving by the end of 2010. After a few e-mails between everything referral care and myself, I was fortunate enough to have Sprint move my old plan to a $50 sero plan with the enhanced data fee waived (they put me on a $40 sero plan + the $10 data fee) with no contract extension. Because of that I am saving a little over $20 per month on my plan now :)
[HTC EVO 3D] ydoucare:
Yep, that's how it works unfortunately. It uses your internet connection to determine your location rather than the actual GPS location of the Airave. Retarded design flaw. For me, it puts me in San Diego....around 2000 miles away. Don't think there's a way to fix it.
[HTC EVO 3D] rdcrds:
i can't get rid of those 3 beeps every call i make driving me nuts.
[HTC EVO 3D] zone23:
Someone posted a few or a lot of posts back, i don't know how accurate it is so take it with a grain of salt. You can go to your device on the Sprint site and change its location to your zip code.
[HTC EVO 3D] spencer88:
You won't. That's to let you know you're in airave coverage.
[HTC EVO 3D] Anon9mouz:
^^^^ LOL THATS FUNNIE
[HTC EVO 3D] Anon9mouz:
So I got my airwave like last week ordered it came in two days real quick been running for a while its great I just need to setup this router bc I was using that airwave as one but my connection being dumb down I can't deal with I played call of duty yesterday u can just feel a difference when connection is ****y so I have a router but now idk if I wanna use it bc its hot as hell right now no AC and I rather buy a window unit but who knows I might just do both damn I hate spending money
[HTC EVO 3D] sixsixty:
Thanks, this worked flawlessly! And, I can actually use one of these in my apartment.
[HTC EVO 3D] CrippleB:
Isn't that to tell you that you are on the airave?

Edit: saw it was already answered.
[HTC EVO 3D] Khayos:
I have very poor signal where I live which is less than 1/3 of a mile from a tower.

I contacted Sprint about the poor signal, short battery life and was told the following.

"I suggest that the best immediate solution for you would be the Sprint

AIRAVE Access Point. Sprint AIRAVE Access Point is a device that

creates a code division multiple access (CDMA) signal for your wireless

phone using an existing Internet connection.

Your can purchase Sprint AIRAVE Access Point for $279.99 or $129.99 with

two year service agreement and you can take AIRAVE Access Point Plan

with no monthly charges. " direct quote from Sprint

I think not ...
[HTC EVO 3D] Anon9mouz:
Dude if u haven't been reading jump on the band wagon for a free one silly
[HTC EVO 3D] Tanwir20:
Sweet just got them to send me out 1 hopefully should be here in 3 days thanks for the info man
[HTC EVO 3D] nhutpham:
Yeah I tried changing the zip code, it doesn't let me save it when I try to do it. I called sprint, and they said that doesn't have anything to do with it. One sprint rep told me to change my roaming to sprint only and update my profile, no dice. Other rep said ask I could try was resetting the airave, doing that still always ended up reporting the wrong location.
[HTC EVO 3D] Anon9mouz:
Where do u see this location thing at so I can make sure I'm strait too and I think I wanna put this filter on but the page a guy posted on here doesn't work ne more
[HTC EVO 3D] nhutpham:
Like when I'm on mobile data with the airave, the weather on the main clock will display my current city incorrectly. Likewise, if I start an app that uses gps, it will start by showing my location in the incorrect city until the gps gets a lock and moves me to the correct spot.
[HTC EVO 3D] Khayos:
That's what I'm saying, they told me no & I would have to buy one. Even though I actually could use it, hopefully to improve the signal
[HTC EVO 3D] Anon9mouz:
Ok yeah mine will do that too I been using this GPS fix that's on the market to zero in on the meters
[HTC EVO 3D] Anon9mouz:
Call them back bro and tell them u got **** service and u need one or u just my break contract that usually always works if one won't do there's always another that will bc like 3 or 4 months ago I tried to get on the said I couldn't bc of my credit and I'm on an account spending limit blah blah blah but just last week they gave me one for free hands down almost forcing me to take it lol but they will give u one just work that mouth of urs

"u don't let sprint tell u what to do u tell them what to do"
[HTC EVO 3D] JoshuaAlba:
Did you call retentions?
[HTC EVO 3D] twcrosno:
Not sure if anyone mentioned that if you have a corporate account, meaning that I receive a 18% discount on my bill because of the company I work for, they would not give me one for free. And I am not saying my company pays for my phone, I just get a discount.
[HTC EVO 3D] fmedina2:
Worked for me :D I love Sprint. Got my upgrade a year early to get the EVO 3D at $200 and a free Airave. I don't care if I dont get speed or coverage like Verizon, Sprint CS is the best!
[HTC EVO 3D] mwalt2:
I have a corporate discount and got one for free, so the system lets them. You'll just need to get the right rep.
[HTC EVO 3D] Anon9mouz:
How u get ur upgrade a year early
[HTC EVO 3D] BamAlmighty:
they sent me 2, what the heck do I do with the second one?

I had to open the boxes to find the right one with the MAC ID attached to my Airave line. So it isn't as simple as refusing and returning to sender.
[HTC EVO 3D] j91hernandez:
OH MY GOD! thats freakin SICK!

I wish i didn't need it though...

that would be alot better, don't you think?
[HTC EVO 3D] blkout01:
Supposedly they have been giving these things away now for around a year and a half for free. It's just got really easy to get them over the past 6 months or so.

I got mine :-)
[HTC EVO 3D] pirokosan:
Protip: Look up voip or voice over ip on market. You're welcome :3
[HTC EVO 3D] pirokosan:
Called. Complained about the horrible reception i get at home (sadly true story, i'm on roaming when im at home). I should be getting it in about 2 weeks.
[HTC EVO 3D] fczeuner:
Just called and mine will be here soon. All fees waved. I had a very extensive call history of complaints because of roaming. Thank you for the info.
[HTC EVO 3D] Vandelay007:
I called detentions to get a $70 service credit for extending my contract for two years....they asked if I had any other issues....I said yeah, my 3g and call quality inside my house is awful....she immediately offered me a free airave and waived all fees....

Sent from my s-off'd 3VO
[HTC EVO 3D] derschlub:
Called and told them about the poor service in my house. Played a little dumb like I didn't know what an Airave was.. came back and told me about this magical device and how they'd give it to me free and waive all fees, dope customer service!
[HTC EVO 3D] chucktownscitch:
Just called, got me a 70$ service credit and an airrave in the mail...

Can u say, win?
[HTC EVO 3D] frankrmz:
Got Mines Last Thursday worked till last night but works just the way described. I will call them and ask why it stopped working
[HTC EVO 3D] Tyzing:
How the heck can I not be eligible for this in my area...WE HAVE INTERNET! GEEEZ My service sucks and spent $400 on a ZBoost
[HTC EVO 3D] Anon9mouz:
Just keep trying like I said in earlier post " sprint doesn't tell u what to do u tell them what to do" if u know what ur talking about then u should be good use ur mouth and spit that game bro
[HTC EVO 3D] felacio:
I just called, was on the phone maybe 7mins. told them I had the EVO that had weak, but passable coverage and my new evo3D is really weak and goes into roaming frequently. (all true.)

they said they would ship out an airave, free, no charge, no extended contract. just ship it back when I leave sprint or they will charge me $150.

it was really that simple!. thank you OP!
[HTC EVO 3D] CrippleB:
Still rockin my airwave. I recommend trying to put it as central to where you use it most(as per install instructions) Had to reset it twice already but I now do not lose calls inside.
[HTC EVO 3D] aFoodStampBaby:
I just ordered mine. Thanks for the info I had no idea they can do this for me. 2week wait though.
[HTC EVO 3D] unknown1205:
how long does it take for it to "work" on the initial setup? the instruction manual says up to 2 hours but does it REALLY take that long?

my broadband light is solid but GPS and mobile has been flashing for the past 30 mins. all i did was connect the power and a network cable from my netgear router to the WAN port on the airave.
[HTC EVO 3D] nhutpham:
First time I set it up I left it for over two hours and it never worked. I unplugged everything and started over, took about twenty minutes. I've rest it a couple times since then, and it took fifteen-twenty minutes each time.
[HTC EVO 3D] JoshuaAlba:
Recieved mine yesterday. Set up was a *****. They told me last night finally that the activation date was supposed to be tomorrow, but they reset my network and set it up for today, so make sure you call them and make sure that doesn't happen to you. Woke up this morning and the mobile light was finally solid green and I had full bars. But whenever I made a call I got jibberish. I reset everything and will find out if it works when I get home from work. No wonder they were giving these out for free.
[HTC EVO 3D] JoshuaAlba:
Second image came out too small from my phone
[HTC EVO 3D] spencer88:
Not sure why it's not working for you. I received mine, called sprint and had them activate it, hooked everything up (just plugged in GPS antennae and plugged it into my router, in 30 minutes it was active and working great, call quality, data, everything.
[HTC EVO 3D] CrippleB:
Gps could be having a problem if it doesn't get good signal inside might have to use antennae encludded. I would try a reset of the device if still not working. Keep everything plugged in and reset but keep in mind it will now start all the blinking lights till it settles.

Also for my install I plugged modem straight into airave at first. Then after it settled I unplugged and plugged into my router. Don't know if that made a difference but I am running it great now.
[HTC EVO 3D] juggalosupastar:
i reset my modem and router after i hooked it up and the set up took no more than 5 minutes

also wondering if it says on anybody else's acct that its up for a full upgrade already?
[HTC EVO 3D] Anon9mouz:
I'm sending mine back bc I guess my internet is too slow and Comcast can kiss my ass they are not getting ne more money so since speeds are not great airwave sucks so I'm in a tuff pickle
[HTC EVO 3D] unknown1205:
maybe its your area but my comcast flies. speedtest gets around 22mb down. my average downloads are around 1500-2000kbs. i have nothing but praises for them, all my friends who switched from slow ass at&t broadbrand sing praises for comcast as well.
[HTC EVO 3D] EricSS619:
Just ordered mine..... Question supposedly only three devices can be connected to it at once, but I have four phones in this household...... Is this going to cause problems?
[HTC EVO 3D] fastamx79:
according to the PDF on Sprint's site, up to 50 phones can be registered, and up to 3 phones in use at the same time.. (I have mine but haven't hooked it up yet)

you'd need the following for bandwidth..

1 cell = 40kbps

2 cell phones = 80kbps

3 cell phones = 120kbps
[HTC EVO 3D] JoshuaAlba:
I resetted my modem and plugged it straight to the Airave. It's been a half hour so far and everything is still blinking except broadband. I have Optimum Boost so that's 25-30Mbps. And the GPS reciever is right near my window in the next room, which I have full bars there.
[HTC EVO 3D] matrixmain78:
Thanks dude! They will send me my as soon as the orders get current.
[HTC EVO 3D] Anon9mouz:
But apparently 8 MB with 16 MB booster isn't strong enough I probably need a full 20 MB to use the damn thing
[HTC EVO 3D] BamAlmighty:
I heart my Airvana.

Lived with crap reception for years, now I actually have usable 3G on my phone and don't have to turn on wifi anymore.
[HTC EVO 3D] xRuiner:
They offered it up to me because there is a voice issue in my area. Freebies are nice.
[HTC EVO 3D] buck1623:
Got mine all setup nice and its better at home...
[HTC EVO 3D] JoshuaAlba:
I should change the title thread to Get a free Sprint Headache........30 hours later, still not working :(
[HTC EVO 3D] Optimal Carnage:
How can you tell if you have one of the old systems that only super voice verses the newer ones that support 3g also? I called last week and their sending mine out free of charge but the representative said they don't do anything for data...so I guess I'm just curious what to look for when it comes.
[HTC EVO 3D] BamAlmighty:
You won't get an old one, they are only shipping the Airvana Airave 2s with 3G data.
[HTC EVO 3D] Anon9mouz:
What's yalls connections speed wise??
[HTC EVO 3D] riceatusc:
received my free Airvana yesterday. only took like 15 mins for it to start working. went from one bar in my house to full signal
[HTC EVO 3D] riceatusc:
down 1338 kbps up 628 kbps and ping 175 ms
[HTC EVO 3D] JoshuaAlba:
I'm about to return mine :mad:
[HTC EVO 3D] Anon9mouz:
So mean what u paying for 10 MB 20mb what
[HTC EVO 3D] Anon9mouz:
Why is that
[HTC EVO 3D] lcs_71:
Being shipped today.

No Charges / Free Activation

Thanks
[HTC EVO 3D] tempest64:
Woah, she promised to send me one free of charge within 45 seconds. I have been struggling with poor signal in my area for six months.

Thanks!
[HTC EVO 3D] oranium:
About 10 minutes with Tasha on the phone I got one sent to my house Free of charge , all I had to say is that I had bad experience with my wife's Blackberry & my old Evo didnt had good signal either & now the 3D have the same crappy reception .

Tasha had me do an firmware update that didn't have nothing to update then profile and then PRL .

After that she said she will send me the Airave Free of Charge and it should arrive via UPS in few days .

;-)

My BadAss Evo 3D
[HTC EVO 3D] thizzlemania91:
THANKS MAN I CALLED AND I'M GETTING MINE NEXT WEEK :)
[HTC EVO 3D] BamAlmighty:
Don't forget you can control things about your Airave... You have to log into your Sprint account and go to My preferences.

From there you can select Manage my AIRAVE and restrict who can access it and the power setting of the Airave.
[HTC EVO 3D] Optimal Carnage:
My Airave arrived today...I'm not that impressed at the way it handles your calls. I walked out my back door while on a call and it dropped when I got outside the range of the Airave. Just as it would if I was on a call and walked into my house. I get the fact its essentially a wireless router so of course it has to end somewhere, I just think the transition could be smoother. We trade one bad for another it seems. Aside from not being blown away at the way it handles calls when leaving its "coverage" area I was very satisfied at the call quality and signal boost while in the "coverage"area within my home. It was indeed free of charge so *****ing won't be necessary. I'm glad they tried to help.
[HTC EVO 3D] gmanvbva:
I tried to get one and apparently I'm not in a Airave compatible area... /boggle

They did offer to take all of my phones off contract so I could move to another carrier.
[HTC EVO 3D] felacio:
0.0

*blink blink*

RLY?

Dude, that's way better in my opinion. Lol. You just got an out! Have them take you off contract and just sit with them until some awesome new phone comes around and jump ship without an ETF.

Are We Not Phones?

We are EVO.

ARE WE NOT PHONES?!

3DEVO!
[HTC EVO 3D] JoshuaAlba:
So I found out the reason my Airave wasn't working, and regardless that I have Optimum boost, my internet was the problem. They make you run a detailed speed test on 8x8.com. They have their own minimum requirements and I didn't meet them.

Miminum requirements

Quality of service 80%

Jitter 5 ms or less

Packet Loss 1% or less

upload speed 350 kbps

My stats

Quality of service 44%

Jitter 20.6 ms

Packet loss 3.1%

Upload speed 160 kbps

They aren't giving me my money's worth............
[HTC EVO 3D] spencer88:
I got an Airave, thing works great. I would have the occasional dropped call while in the house, that got annoying trying to do business on the phone. With the Airrave in place, no dropped calls at all. Very happy I got one for free.
[HTC EVO 3D] n3x1s:
Apparently you just have to say the words "roaming" and "home" or "residence" in the same sentence and they'll offer your a free Airave.

After S-Off, my phone could not make calls while roaming. I would get a Verizon error like "Your phone could not be authenticated". So I called Sprint to have them do their thing. I said "The problem I'm having is that I cannot make calls while on roam at my house. I'm getting a Verizon error message that says my phone cannot be authenticated." Her next response was: "Let me speak with my Account Supervisor and we'll get an Airave sent out to you at no charge.".

I was stunned. I played it down and said that the issue isnt really that I dont have good signal (even though my signal is AWFUL at home), but that I really need to make calls while roaming.

In the end, my Airave will be here next week. Oh, and I still cannot make calls while on roam! I have to call them again today when I finally get a good signal. Any suggestions as to what I need to tell them? The two I've spoken to so far have not been able to fix it. I'm not getting 'Error 16', just a message from Verizon about my phone not being authenticated. (That may be 'error 16', but the Verizon message never says that.)
[HTC EVO 3D] Anon9mouz:
Same here to the t but I think I might have been a tad less so ima bout to have sprint send shipping materials so I can ship it back
[HTC EVO 3D] felacio:
I just got my airave in the mail. Hooked it all up. Took a little while for the internetz to come back. But network is all up. All lights are solid except the "Mobile" like. It did say it could take up to 2hrs to initialize. But.... What's the average?

I don't want to sit here and wait does it to keep trying if its futile and need to be setup a different way.

Are We Not Phones?

We are EVO.

ARE WE NOT PHONES?!

3DEVO!
[HTC EVO 3D] aFoodStampBaby:
Got my free airave today. Took only 4days. Works wonderful. 5bars throughout my house. Thanks for letting me know about this. :-)
[HTC EVO 3D] felacio:
did you have to call to have them activate it?

how long did it take for the "Mobile" light to stay solid green?
[HTC EVO 3D] aFoodStampBaby:
Took 5 minutes to activate and it took 10min to work.
[HTC EVO 3D] felacio:
Oh got it. Had to call and have them add to my account.

Sweet. Instead of having 0-1 bars I've got 4-5. Much better!

Are We Not Phones?

We are EVO.

ARE WE NOT PHONES?!

3DEVO!
[HTC EVO 3D] JoshuaAlba:
What a mission. Had to log in to cablevision.com to open up two ports that were automatically off on my Optimum boost. Then resetted the Airave to log in and turn off Use Router as DHCP server, then changed the ip from 193.168.17.1 to 193.168.1.3. Then a few power cycles later and voila :) Everything is working together and full bars.
[HTC EVO 3D] billyarison:
thanks

just ordered mine they say it will be here in less than two week. great find!!!
[HTC EVO 3D] cyaiphone:
LOL I just called and told them I get very low bars at my house and i get phone calls that disconnect here and there. She said she would give me an airwave free with no monthly or activation chargers. it was very simple. i was on the phone no more than 10 minutes.
[HTC EVO 3D] drewski83:
Just got off the phone with nice guy named Chris from Sprint. After chit chatting about internet speeds in his area, my area and also the weather, he said he was sending out an Airrave within the next 2 weeks. Said they were still on backorder. Luckily though, they all ship from Kentucky, so I should get mine fairly quick when it does ship as I live in GA. So definitely great thread to start! Thanks OP! and Thanks Sprint Customer Service. They really do kick ass in that department! :D
[HTC EVO 3D] malicon:
5 minutes on the phone and free airave is in th he mail. Love retention!
[HTC EVO 3D] felacio:
OK. First full day with the Airave setup ans I think my battery is thanking me.

I'd say I used my phone moderately today and its pushing 13hrs on a single charge at 15 percent right now. I'd say I ha e another hour before it dies. That's pretty good I'd say. I'm on Synergy 159 right now and OC'ed to 1.4ghz.

Are We Not Phones?

We are EVO.

ARE WE NOT PHONES?!

3DEVO!
[HTC EVO 3D] OtisFeelgood:
I called and the rep told me I'll have mine in a couple weeks(it's on backorder). The whole call lasted about 5 minutes.
[HTC EVO 3D] nathan7:
Call today they approved in 10 min. Back order I have to wait may be 4 weeks. Thx.
[HTC EVO 3D] affliction:
i am going to call about this tomorrow any suggestions on what to say to make sure i get it for free?
[HTC EVO 3D] Jaywan:
Dose this improve Wimax also?
[HTC EVO 3D] felacio:
Nope. Not a Bit.

But 3G is good! 1.5 to 2mb Dwn.

Are We Not Phones?

We are EVO.

ARE WE NOT PHONES?!

3DEVO!
[HTC EVO 3D] affliction:
has anyone done this on chat instead of calling?