yashsingh1/xdaforums huggingface dataset:
[EVO 4G General] Lokifish Marz:
Might be helpful in the future Sprint Service and Repair policy FACTS

Where do you think they get all that Sprint stuff? Um.. SPRINT! I'm a tech at an ISC and can tell you that Sprint is harder on franchise stores , extremely restrictive as to what independent's can do and provide very little support. If a franchise store doesn't meet Sprint's "you must be better than corporate stores" requirements then they loose the right to use the Sprint name or access what limited resources Sprint has allowed them access to.

Is this like the call center telling customers that Sprint doesn't service rooted phones?

If the account is accurate then what happened is appalling. They never should have touched you and I find the general lack of civility of the reps shocking. There are however certain things you need to be aware of. Not all stores are authorized to order replacements for in store exchange. Only Authorized Exchange Locations like where I work can do so. If the location you went to is not an exchange store their only options are send you to a store that is exchange authorized or mail you your replacement.

As far as "customer is always right". No they are not. Example: There is a network issue in my area that causes a very specific voice call quality issue. This has been going on for over a week. I get atleast three customers a day affected by this issue yelling at me that their phone don't work and I should replace it or upgrade them for free.

No matter how many times they are informed that the very specific issue that they are having is a network issue and not the phone the reply is "No, I know for a fact that it's my phone and you're going to give me a new one."

Now I ask you. At what point is the customer(s) right in this situation?
[EVO 4G General] phistyle:
Sure you would...people talk so big behind a computer screen..
[EVO 4G General] nattiboy2326:
I was face to face with him dip****

My mind ain't right
[EVO 4G General] nattiboy2326:
In that case they aren't but if its a network issue, mine was with the hardware. that's just them being ignorant. They told me mine was jacked up.

My mind ain't right
[EVO 4G General] nattiboy2326:
And phistyle that is just what your trying to be is some sarcastic prick over the internet

My mind ain't right
[EVO 4G General] waterboy100:
i have never had a good experience in a sprint store in 5+ years

i have never had an experience as bad as a sprint store when talking to CS on the phone

that is all
[EVO 4G General] DirtyShroomz:
That's not necessarily true and people need to realize this. As a consumer I can't demand anything just because I'm a customer and im right.
[EVO 4G General] stretchwookie:
I work as a technician AND sales rep at an Authorized Service Center and Preffered Sprint Retailer, and I am about to rip your story asunder. If they run out, they mail you one. I don’t care if you believe that or not. Its not a policy, its common sense… when we are out, we order more… do you ask to see walmarts milk ordering policy if they run out? Id guess not. You were asked to leave because at this point, you not only called him a liar, but albeit were making a scene with some attitude. A preffered/authorized retailer is REQUIRED by the FRANCHISING AGREEMENTS to brandish the sprint name and logo on all signage. He should not have grabbed you if you didn’t touch him first, but judging by your demeanor and language here, you are a tough guy with a lot to prove. Im guessing you were about 6 inches from his face, and him being a smaller man, was going to assert himself by showing you out. No, he shouldn’t touch you, but had you stayed calm, all would have been avoided. Read further if you dare.

just like every customer that walks into my store claiming that not only did the call center SWEAR by free phones and activation, that they were also getting a month’s free service and that id find all these things notated on their account? Im sure you were fed all the same bull**** stories I am day in and day out. That doesn’t mean believe them. When im told a bull**** story, I push right past it without acknowledging, and solve the problem they are REALLY complaining about.

Mistake #2. You are not gaining favor by trying to ‘’rally your troops’’ into a whipped up frenzy about how awful sprint and/or your phone can be… if you haven’t made the tech an enemy by this point, you have now.

I am also not trying to be a prick, but you do pay your insurance to Asurion. Not Sprint. If they are just trying to sell you new phones, yes, that’s ****ty. But more often then not, your phone has to be replaced. If you don’t believe your motherboard is damaged, ask to see it. I am MORE than willing to show the customer EVERYTHING I base my decisions off of. If they refuse, yes, youre being hustled.

So that’s a pretty reasonable reaction, huh? Theres that attitude showing up again…

ABSOLUTELY WRONG. Read the first 10 posts on www.notalwaysright.com and come back to me believing that same philosophy. Here is the answer to your next objection: “people can write whatever they want on that site, doesn’t mean its real…” answer? They can on this site too. Doesn’t mean your story is real either. We can all pretend what we want.

+1 to this, but its not really even ‘’policy’’ as its assumed that If we’re out, we call for more. Good for you though, you have common sense. 
[EVO 4G General] Rem3Dy:
Close the thread. OP just got man handled. Very truthful and insightful post. Thanks.
[EVO 4G General] nattiboy2326:
I wouldn't return milk duh

My mind ain't right
[EVO 4G General] nattiboy2326:
And I was very calm till he touched me I even laughed st him when he did

My mind ain't right
[EVO 4G General] nattiboy2326:
About all I wanted to prove was that the customer still actually had value. I wanted a replacement not a refurbished replacement

My mind ain't riguy
[EVO 4G General] smarmytime:
wut

10chars
[EVO 4G General] rrr666:
service

ya their service is pretty good
[EVO 4G General] LexLuger82:
Post of the year
[EVO 4G General] gaxiolafm:
This is probably the best response to any thread I have ever read. Great post.
[EVO 4G General] KaptainRandom:
Is there a way to delete post instead of editing?
[EVO 4G General] jayharper08:
This. :)
[EVO 4G General] stretchwookie:
You must be a glutton for punishment. I let you off easy yesterday. Allow me to shed some new light on your train wreck.

The BBB is a ****ing joke. I’ll try to explain in small words. It is an organization that you must PAY to belong to. Once you belong to it, they will promote you, saying how wonderful you are. There is no audit to validate the claims. I have worked for 5+ companies who all ‘’belong’’ to the Better Business Bureau and have not ONCE heard from a BBB rep. it’s a nice sign to hang in a waiting room to ‘’ensure’’ customers that a business is on the up-&-up. And it’s a pretty safe bet that you and the police don’t get along because you either have a record or a warrant. We already know you’re a hothead loud mouth. The POLICE aren’t intimidated by YOU. Mace, Pistols, Shotguns, Handcuffs, Batons, Kevlar Vests. You aren’t scaring trained professionals. At the end of the day, you’re just another arrest statistic. They just deal with every OTHER jackass construction worker and redneck all day that by the time they get to you, they aren’t willing to deal with your attitude.

So wait, you’re telling me that this technician had the balls to not only ask you to leave, but physically grab you; Because what, you were so incredibly NICE!? Here’s why that’s a lie. In maintaining your tough public persona, you haven’t once displayed any ‘’victim symptoms’’. Not only did you ADMIT that he offered a solution to your problem, but only became retaliatory once you ‘’called bs’’. Where I’m from, calling bull**** on someone isn’t what you do calmly. It’s a reaction of anger, because baby didn’t get what he wanted. You also failed to establish any sort of hurt or distain suffered from your experience. You mention no foul or harsh language on the techs behalf, only that YOU called bull****. and even a coworker of his saw you so out of CONTROL, that he felt obligated to aid the technician. Top it all off with a hearty guffaw as you demean an already broken ego of a sprint employee. Feeling proud yet?

“The Customer” will always have value. You have absolutely none. You march into a store, practically on a war path, and make unreasonable demands. Raise your voice and make a scene, SCARING the employees. How can that POSSIBLY win anyone over? And worst of all, you did this in front of your 3 year old daughter. If you want to prove your worth, be a better father.

Now, I suggest you ragequit this thread before lightning strikes three times and you end up burned.
[EVO 4G General] Zac95:
I got a refurb as a replacement

One hardware version older

With light leakage

And dust under the digitizer. Thanks sprint
[EVO 4G General] mattykinsx:
ITT:
[EVO 4G General] dgomez720:
O loved the post LOL also a sprint tech for a corp. Store, I see customers like him everyday, treat me ill, you get no respect but get my smartass attitude with a smile LOL o love showing customers like you that YOU ****ed up your phone, not ME. YET at the end of the day, we're the bad guy for having the unfortunate pleasure of showing your **** up in our hands. Pedaso de mierda
[EVO 4G General] Rieksfier:
Sprint stores are so useless. Where I live if your phone needs any servicing whatsoever, they make you go down to some little mom and pop store instead of taking care of it at the sprint store.
[EVO 4G General] brd912:
Haha everything in here is rite,and wrong. I would have lost my cool too if some guy was like "show me a piece of paper saying that you cant give me a phone you dont have". Like ......ummmm sure guy,let me pull one rite out my ass for you. I bet your the guy that smashed the game case in at walmart,on christmas eve because the new call of duty game was bought out. Better yet,the guy who beats up a vending machine because it refunded you your money on account of it not having your selection.

Where your rite ; the only way he should have touched you is if you touched him or another person in the store. But to be frank, could you have held your cool,if you was in the reps position?

I know you feel like he should have showed you proof of not being able to give you a phone he didnt have in stock ,but as others have posted,it should have been common sense. Sprint may not have the best customer service,but they are grade a. There data is top notch ****.

Anyways, your were a bad customer,he was a bad rep. The 2 got mixed and BOOM,this is what happened
[EVO 4G General] gab2012:
Pedazo* Buenas Noches :D
[EVO 4G General] nattiboy2326:
Wow stretchwookie you must really have no life to sit and type that much on some **** you know nothing about and yeah I do intimidate those ***** ass police you call professional, they are just lames with a hard on. Or an over glorified bunch of ***** ass fake gang members. **** THE POLICE!

My mind ain't right
[EVO 4G General] nattiboy2326:
And I have no idea what that spanish **** means. I'm american and have no desire to speak our learn that **** keep it on the other side.

My mind ain't right
[EVO 4G General] nattiboy2326:
And they wouldn't treat "I'll" essa if you acted like you had some since.

My mind ain't right
[EVO 4G General] dgomez720:
Haha sorry! My stupid spell checker for some reason does that lmao! Lo siento
[EVO 4G General] nattiboy2326:
I don't even look in the direction off the no speaky's lmao.

My mind ain't right
[EVO 4G General] mmegalodon:
Oh. My. Gawd. Another multi post.

Boy, you seem lost. Were you babysitting that day? I find it hard to believe you honestly have a child. Shut up and take a lesson, a lesson your 'kid' would be thankful to receive.
[EVO 4G General] dgomez720:
Ok Haha make your own burritos next time Haha and get your head straight sir, your ranting and raving over something your idiot self caused TO YOURSELF. Your a moron for thinking your right, the rep was an idiot for thinking you had a brain and sprint is stupid for allowing assholes like you to think they are necessary for a million (or billion) dollar company to survive along with all those other idiots like you. Your churn will not affect anyone except your pocket Haha pay the cancellation fee and go to att, I bet they're service is better ( sike!) They don't have techs, all they do is send your ass to insurance, Sprint at least has the decency to even give you the option to allow to ATTEMPT to repair your device that YOU ****ed up.. think about that next time ...just saying...
[EVO 4G General] nattiboy2326:
Multi post lol who cares, you read

Em too didn't you.

My mind ain't right
[EVO 4G General] nattiboy2326:
First off it wasn't my phone second it was a hardware problem...not something I nor my wife could have caused without voiding the warranty, so how bout next time you stop and figure out what your talking about before you post homes.

My mind ain't right
[EVO 4G General] nattiboy2326:
Just sayin........

My mind ain't right
[EVO 4G General] nattiboy2326:
As got the cancellation att will buy you out the contract

My mind ain't right
[EVO 4G General] evo71:
sprints store near me sucks. a bunch of thuggish kids.
[EVO 4G General] mmegalodon:
Bleh.
[EVO 4G General] nattiboy2326:
you prolly live near this wannabe g here dgomez720.
[EVO 4G General] mmegalodon:
Yeah LOL
[EVO 4G General] mmegalodon:
Like.
[EVO 4G General] mmegalodon:
Totally, brah.
[EVO 4G General] stretchwookie:
at 137 words per minute, it hardly took any of my time at all. Now you, on the other hand, probably had to have it read to you. as im sure you noticed, people felt bad and sided with you til i shot you down. And now all your small brain can conjure is some profanity you learned at the nascar races, or from watching your father beat your mother. Please continue to post in this thread. it is quite the treat to watch you squirm within your own skin as you lash out at the others who can see you how i do; a scared basement dweller who swells up his chest online. You keep at it, King Kong. You may impress others, but i am not amused. :rolleyes:
[EVO 4G General] Jbcarrera:
Bullspit I had the speakers replaced on my EVO not 3 months ago try the volume rocker can't be replaced on a EVO or the power button can't be replaced on a EVO but the speakers????
[EVO 4G General] mattykinsx:
We can tell
[EVO 4G General] fergie716:
Small penis syndrome
[EVO 4G General] jjshleprock:
http://translate.google.com/?hl=en&tab=wT#auto|en|Pedazo%20de%20mierda
[EVO 4G General] Lokifish Marz:
Wrong. There's not a single part of the shell that can't be replaced. Even the antennas can be replaced but it's much easier to just replace the whole rear assembly.
[EVO 4G General] gab2012:
The power button can't be replaced, received a new evo due to that.
[EVO 4G General] DirtyShroomz:
Typical idiot. Hates the individual that knows two languages because he himself doesn't have the mental capacity to learn two languages. I'll help with the first lesson: idiot-a.
[EVO 4G General] mattykinsx:
Hey!

Go speak your language elsewhere.

lol

:rolleyes:
[EVO 4G General] DirtyShroomz:
Lol nooooo i refuse
[EVO 4G General] metriod:
That is more believable.
[EVO 4G General] 954:
i am not so keen on there cust sVC. but i got an EVO on boost mobile SO i have no worries ..lol
[EVO 4G General] nattiboy2326:
Hey wookie you seem to know a lot about the basement dweller lmao,and 137 words a min....... Lots of masturbation wow I'm proud now try and find a life, and quit begging for my attention. I like how you say its funny but your not amused also.... Moron!

mind ain't right
[EVO 4G General] nattiboy2326:
Oh you just want to see my profile pic. Dude your on the internet and that pic is on a guys profile perv.

GO LOOK AT PORN, LOL

My mind ain't right
[EVO 4G General] mattykinsx:
We get it man, you're here to fight.

Likely why your Sprint store experience was what you claimed.

Enough already.
[EVO 4G General] miranda916:
If I was him, I woulda shot him in the damn face. I dont give a ****! How do you know I wouldn't, you don't know me! Screw that , I woulda dropped a nuke on his ass, and showed that ************ what's up! Sure I woulda obliterated an entire city, myself included, but who gives a ****! He deserved it! I'm a bad *****!

LOL
[EVO 4G General] nattiboy2326:
I love all these negative comments lets me know there are people with more problems then me. Internet wouldn't be the same without you guys, somebody must have done that to you and doubted something you say so you share the wealth lmao!

My mind ain't right
[EVO 4G General] Rem3Dy:
More problems than you? None of these people are using a public forum as some sort of therapy.
[EVO 4G General] nattiboy2326:
How would you say this is therapy, that's the most off the wall comment I ever read.

My mind ain't right
[EVO 4G General] Whosdaman:
Just leave sprint and go to verizon. Find out how bad your life really will be with them.
[EVO 4G General] nattiboy2326:
Verizon over charges, get real.

My mind ain't right
[EVO 4G General] mattykinsx:
So in other words....

The grass isn't greener on the other side?

Relax, guy. You need it.
[EVO 4G General] therealfrankyfresh:
if sprint had better 4g coverage...
[EVO 4G General] thlinx:
After reading all your new comments, I'm pretty sure if I was that Rep, i would of done the same thing.
[EVO 4G General] mattykinsx:
I would say that closes the thread.

+1 anyone?
[EVO 4G General] plainjane:
+ 1

This guy is a serious douche.

An uneducated, white trash douche.
[EVO 4G General] ckoadiyn:
+1.............................
[EVO 4G General] stretchwookie:
+9000, i thought i finished this guy the other day? how can he still be at it?
[EVO 4G General] fergie716:
This is why:

Troll Hearing-Aid
[EVO 4G General] nattiboy2326:
Bbb called back today, wanting to know how I wanted it resolved. They investigated and saw I was right. I'll keep you haters posted ;)

My mind ain't right
[EVO 4G General] mattykinsx:
Lying isn't your strong point.

;)
[EVO 4G General] nattiboy2326:
Do go ahead trolls and keep on hating.

My mind ain't right
[EVO 4G General] nattiboy2326:
Why would I lie to a bunch of lames trying to dog me bit some **** they have no idea about, get a life

My mind ain't right
[EVO 4G General] nattiboy2326:
I'm just letting people know they don't have to take attitude from some lame ass minimum wage employee with a hard on

My mind ain't right
[EVO 4G General] mattykinsx:
How many posts you gonna make in a row?

You come on here acting hard and continue with it even after the thread died....

Enough already. We get it. You have a gun and an attitude.

Truly, afraid of nothing in life.

The only thing true you've posted here is:
[EVO 4G General] DirtyShroomz:
From your spelling, attitude and grammar I don't put you much higher than minimum wage myself.
[EVO 4G General] nattiboy2326:
K quit posting, oh wait you can't cuz you live life to talk **** online

My mind ain't right
[EVO 4G General] nattiboy2326:
Yeah your mom don't pay well. And that's auto correct.

My mind ain't right
[EVO 4G General] nattiboy2326:
Lol

My mind ain't right
[EVO 4G General] phistyle:
trash will always be trash..
[EVO 4G General] Rem3Dy:
Sounds about right.
[EVO 4G General] buzzwyzr:
Wait.....

Someone actually said yes to the OP's marriage proposal...AND had his kid? The hell?!
[EVO 4G General] buzzwyzr:
Hello pot...this is the kettle.
[EVO 4G General] nattiboy2326:
There you guys are, come on lets see how original you can get, do far I keep seeing the same thing over and over. You guys can read up on how to customize a phone but I doubt they'd a personality thread. Next post lets try..... something you came up with! Can you do it?

My mind ain't right
[EVO 4G General] nattiboy2326:
Somebody start it off, lets get this ban wagon rolling, lmao

My mind ain't right
[EVO 4G General] nattiboy2326:
Hey buzz it's not that hard to find a woman. Try this first step, put the keyboard down. Step 2 come out side.

My mind ain't right
[EVO 4G General] willverduzco:
This thread has devolved beyond hope. Thread closed.
[General Questions and Answers] almania6:
Ok so I was wondering if anyone has a solution to my little problem. I had a rooted DROID x an I was running liberty rom 2.0.1 on it an my wifi tether worked perfectly on it. But now I got a DROID x2 and wifi tether wont work anymore. I was wondering what it could be? Do I need a different kernel?
[General Questions and Answers] rootfan:
First of all did you root again as you do not mention this. Make sure you have super user and su binary. If you have not, use z4root found on the internet. If you have, then many it is the app, try another.:D

Also you can not install a new kernel due to signed boot partition.
[General Questions and Answers] almania6:
Ya I did root it with gingerbreak. An I already tried a bunch of wifi apps none of them seam to work.
[General Questions and Answers] fish1374:
interested in same

Im having the same issue on my infuse 4g.

Problem is it worked fine on the phone before, havent changed the phone at all in any way, rooted with superoneclick etc....

any ideas???
[Atrix 4G Q&A, Help & Troubleshooting] dantes5823:
I remember reading a few mods on how to get a one percent readout vs the ten the ATRIX offers. Im running the leaked ota rooted and unlocked.

And has anyone figured out how to fix the jumping battery bug yet?
[Atrix 4G Q&A, Help & Troubleshooting] jamesrascal:
Look in the development thread there are several posts for the fix as well as some roms that incorporate it into it.
[Thunderbolt Q&A, Help & Troubleshooting] wichi2010:
Okay so I have flashed a couple roms recently and have come to like some things of the most recent synergy and also the most recent BAMF 4.9! So i was wondering if it was possible to put the clear notification screen and also the task bar at the bottom of synergy with the app drawer and texts and what not on BAMF 4.9! Also I like the circle battery of sense.. so can anyone help me?
[Thunderbolt Q&A, Help & Troubleshooting] wichi2010:
No help?
[Thunderbolt Q&A, Help & Troubleshooting] nrfitchett4:
Have you tried posting on the bamf site? They don't hang out here anymore.
[Xoom Themes and Apps] Scnd2no1:
Hey I was wondering if there were any boot animations that I could install. I would really like the one that Virus had on the sense 3.0 port he did for the EVO 4G. It had the blood of cells moving then they make a crucial transformation. The is there any way I can get that on my Xoom.
[Xoom Themes and Apps] Hussain Isa:
If you have rooted xoom & zip file of the virus boot-animation.

Rename the zip file to bootanimation.zip

Use root explorer >> system > media and replace the desired file with the old one

Reboot

Then enjoy ;)
[Xoom Themes and Apps] intensus:
You forgot to tell him to check the Mount R/W, if not he's not going to be able to change it.

-------------

BTW if want more info check this post
[Xoom Themes and Apps] Scnd2no1:
Thanks guys
[Xoom Themes and Apps] Scnd2no1:
What about sizing issues.... are there any?
[Xoom Themes and Apps] intensus:
what issue?
[Xoom Themes and Apps] MitchTank:
should repost that animation, with permissions
[Xoom Themes and Apps] jase33:
Whatever size the desc.txt file says the insage size should be is the size it will display on the xoom. if desc.txt file says 480x800 for example, it will display small on the xoom. if you increase the size in the file to 1280x800 it will try to stretch the image. sometimes it may just display nothing between the moto logo and bootnig into android.
[Xoom Themes and Apps] Sardo Numspa:
you can also put the bootanimation.zip file in the data/local folder. this way, you will keep the default bootanimation.zip file in system/media safe. when you reboot, you xoom will use the data/local file. to go back to stock you can just delete or rename the file in data/local and the xoom will use the stock animation in the system/media file. (this is how i do it)
[Defy General] JohnnyP.akaJP:
I factory reseted the phone. For some reason it doesnt have android market but it has motoblur...O.O. Help? Factory reset as in from the settings.

I also tried to install the new market.apk app from the moto defy apps. Doesnt work F.c.