yashsingh1/xdaforums huggingface dataset:
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
CASE CLOSED - 04 Aug 2011

http://xdaforums.com/showpost.php?p=16314638&postcount=68

Hi, are there any Viber Beta users out there?

None of my call recipients can hear me. Im wondering if any other SGS users (or even SGS users with CM7) can make successful calls?

Could it be a SGS x CM7 issue?

This is over excellent Wifi.

I can hear the other person very clearly.

Thanks peeps.

***EDIT***:

A ticket has been raised to Viber, don't flood them with CM7 SGS issues!

From Viber:

"Thanks for contacting us.

This issue has been transferred to the proper department and we're currently investigating this matter.

If more information will be required, a Viber representative will contact you in this regard.

We kindly thank you for your patience."
[Galaxy S I9000 Q&A, Help & Troubleshooting] stax:
Same here and no joy at all.
[Galaxy S I9000 Q&A, Help & Troubleshooting] ronen_t:
I'm using CM7 Nightly 59 on Vibrant - same problem :(
[Galaxy S I9000 Q&A, Help & Troubleshooting] asafba:
same

galnet miui v5.2
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
MIUI huh? So it doesnt appear to be a CM7 problem.

Are there any Official ROM SGS users that are having problems!?
[Galaxy S I9000 Q&A, Help & Troubleshooting] anil57:
Same probleme here with CM7 but i can hear my friends who have got stock firmware!? Another friend has Boogies MIUI Custom Rom 1.6.24 and I can hear him so it must be another problem.. Has anybody found a solution? (Sorry for my english)
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
No solution yet.

Im trying to figure out where the problem is coming from so I know where to ask questions.

So it seems that Viber works for Stock SGS, but not MIUI or CM7.

http://helpme.viber.com/index.php?/...ew/45/0/is-your-android-compatible-with-viber ... SGS is listed as working with Viber.

Anyone know if this is solely affecting SGS CM7 users? or with ALL CM7 users?
[Galaxy S I9000 Q&A, Help & Troubleshooting] bvx89:
I have a i9000 running CM7 with the same problem. It isn't just the i9000 running CM7 who have this issue, but also on the Incredible (I'm not allowed to quote the source because of XDA linking constraints). I tried using the Tango app for voice/video-conversation, and it worked flawlessly there.

We should keep posting as we learn about this issue and inform the devs from either CM7 or Viber about it as well :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Have you got the post number? e.g. showthread.php?p=15821083 for that thread?
[Galaxy S I9000 Q&A, Help & Troubleshooting] anil57:
I have tested the forfone app from the market and the same problem here so I think it isn't a viber problem.. But with skype everything is ok!?
[Galaxy S I9000 Q&A, Help & Troubleshooting] ChriisM:
I have the beta app, but didn't let me go further than typing my phone number in. I applied to be a beta tester over 2 months ago.

I'm on a LG optimus gt540 with cm7

Sent from my anus trough Jupiter
[Galaxy S I9000 Q&A, Help & Troubleshooting] DaRkMyk:
Wipe & Remove the beta app and download the Official open beta app they released yesterday.

https://market.android.com/details?id=com.viber.voip
[Galaxy S I9000 Q&A, Help & Troubleshooting] bvx89:
It wasn't on XDA, but on Reddit (/r/Android/comments/iunhy/viber_finally_launched_for_android_free_calls_and/c26tabk). I forgot to mention that this wasn't the same problem (he got FC), but he ran CM7 on his phone and had a problem with the app.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bork84:
As i see it... as I am sharing the problem as well... we need to see if it is working on other devices that run on CM7 or MIUI not just the sgs.

then we will know if it is a problem just with the sgs or with CM7..
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
same here.

sgs+cm7 can hear but cant speak.

tested with iphone, android, over 2g, 3g wifi
[Galaxy S I9000 Q&A, Help & Troubleshooting] ronen_t:
It seems that it's a problem in Viber on all galaxy phones.

take a look at the second comment:

http://www.viberfaq.com/viber-android-beta-version-review/
[Galaxy S I9000 Q&A, Help & Troubleshooting] sinancetinkaya:
Viber works just fine. Stock odexed JVQ+speedmod kernel
[Galaxy S I9000 Q&A, Help & Troubleshooting] moegrave:
As stated by "DaRkMyk", just uninstall the beta and download the new version from Market. It's working just fine for my SGS, Juwe's 5.2 Rom.:D
[Galaxy S I9000 Q&A, Help & Troubleshooting] sokka159:
I9000T Mexico + CM7 no mic!
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
It seems that Viber is fine for Stock SGS ROMs, which is expected since Viber specifically developed and tested on it.

Haven't really got a definitive answr for MIUI ROMs, but there definitely seems to be a problem with CM7 and SGS.

Anybody know any CM7 non-SGS users out there? Do you know if Viber works for them?
[Galaxy S I9000 Q&A, Help & Troubleshooting] illdroid:
same problem here

on galaxy s i9000 cyanogen 7.1 rc1 nightly 63

can hear but can't be heard
[Galaxy S I9000 Q&A, Help & Troubleshooting] lyur123:
Here too,

CM7 nightly 64 + I9000.

It worked Ok in the same phone with the Beta and Stock rom.
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
If any MIUI/CM7 user wants, please upload a logcat of a viber call.

I can try to fix it, but not without a logcat :D
[Galaxy S I9000 Q&A, Help & Troubleshooting] sokka159:
how do i logcat?
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
http://xdaforums.com/showpost.php?p=15795931&postcount=288
[Galaxy S I9000 Q&A, Help & Troubleshooting] anil57:
Here is a catlog of a viber call..

i9000 CM7 Nightly 58
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
Ok, I'll take a guess.

As far as I can see, viber uses device-specific code for sound stuff for some devices, including SGS.

I guess this code is OK for stock Samsung ROMs, but not for CM7 or MIUI (which is CM7 based).

So, try this APK please and tell me if the problem still exists.

(First uninstall original viber app, then install my APK!)

http://www.multiupload.com/V1G2MRDMIE

If it's still there, I'll post tomorrow another APK with more logging on ;)

Also, can anyone tell me in settings -> about phone what the model number is, on CM7/MIUI?

Is it still "GT-I9000" or they've changed it?
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bonkiebib:
sgs, cm7 latest nightly and about phone says gt- i9000
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
On CM7 the Model number is still "GT-I9000".

Hopefully I'll get a chance to test the APK tomorrow!!

Is reading the Model Number the only way of identifying a device!? Sounds a little flaky to me. :confused:
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
No, it's fine :D

That's how it works in most apps I've decompiled ;)

You can also check board name and other stuff.

I guess there's no other way for apps that don't have root rights.

Waiting for your feedback!
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
With your modified viber, app cant connect to service, so actually i have not a chance to check

SGS+CM7
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
Ok, I'll check it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bonkiebib:
I'll check too. I did get cover to call me to give me the register code, so that works!
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
I confirm it can't connect to service.

Weird, maybe they've added some checks in order not to touch their code.

Damn.. :(

Trying to find a way out.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bonkiebib:
Same for me: no connection.
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
Damn, I don't understand what's wrong. :(

I've PM'd a fellow dev if he can check it too.

I'll keep looking into it.

The thing is, even if I don't touch the code, just sign the original APK, it won't connect to the service.. :confused:
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Huh, clever...

They probably want to prevent people from meddling with the APK when they release their paid services?

Who would you say is more reponsible (or more likely to respond :o) for the fix? Viber or the TeamHacksung devs?
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
Don't know. Maybe I'm doing something wrong.

This $#@! is pissing me off.. :mad:

I think CM7 team is not responsible for this issue, but I don't know if Viber will take care of your issue as you're using custom ROMs.

EDIT:

There is although something extreme you can try, which will be the same as modifying the code.

Change your android model number temporarily? :D
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Anyone feel like trying this? :D

I raised a ticket to Viber anyway, referring them to this thread.

Hopefully they will respond, there are 500k CM users (yeah SGS is only a fraction of it), but still.

Cheers for trying anyways. One day... ;)
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
Your Phone Brand and Model: Samsung Galaxy S i9000

Rom: CyanogenMod nightly #63

Viber problem: can hear but can't be heard

Does Skype work? no

Does Tango work? YES, very well!!!

---

What phones and ROMs are your friends using?

- Iphone 4 with Cydia

- Lg Optimus One p500
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
A ticket has been raised to Viber, don't flood them with CM7 SGS issues!

From Viber:

"Thanks for contacting us.

This issue has been transferred to the proper department and we're currently investigating this matter.

If more information will be required, a Viber representative will contact you in this regard.

We kindly thank you for your patience."
[Galaxy S I9000 Q&A, Help & Troubleshooting] vic12340:
VIBER DEV Found the problem

in CM the model name is galaxy s

and not GT-i9000 as it is in all stock roms
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
How do you know?

So it has to do with the part I was looking at.. :D
[Galaxy S I9000 Q&A, Help & Troubleshooting] vic12340:
one of them are active in Hebrew android forum

and he say that

but its not 100% the problem but that what they found
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
I have no field called MODEL NAME in my sgs cm7, i have MODEL NUMBER and model is GT i9000, my screen in heb forum )
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Any chance of keeping us updated on that thread? :D

Thanks.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Bork84:
We will keep you in the loop... have no fear!! :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
Any news? :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] ponpadour:
Just check with this app:

http://xdaforums.com/showthread.php?p=14875954#post14875954

the name of my phone (it is given at the bottom of the screen).

My phone has another name too! Because of this, video skype doesn t work. Should be the same with viber.

I will try to change the name to GT... to check if it works
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
@ponpadour

/offtopic/

for skype u can try my patched build :)

xdaforums.com/showthread.php?t=1148708
[Galaxy S I9000 Q&A, Help & Troubleshooting] sleepytux:
Yes the skype mod from theos0o work perfect.

And with the name changed it s Connect?

Sent from my GT-I9000 using CM7
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
psssssssst... anyone here? :D

hope any plans of a fix havnt been desserted.
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
they have forgotten us :(
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
A new version is out on the market I think..

Did they fix it?
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
no...

the microphone don't work... :(
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
^ Same :(

Mic didnt work.

Could hear recipient with iPhone 4 clearly.

Excellent wifi connection.

It would be nice if someone from Viber could tell us whether they intend to fix it or not, so that our hopes and dreams arent crushed everytime a new release comes out and its not fixed :D

EDIT:

Anyone know why TeamHacksung would change the Model Number String anyway? Considering it is used to identify the device.
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
I've post the problem in the official page:

http://www.facebook.com/viber

but they are deleted my post :rolleyes:
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Lol! really!? :(

All I want is a "Yes we are looking to fix it".

Or a " No, we wont fix it", so I can delete it and stop annoying my friends to download it too :rolleyes:
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
DAMNNNNN

Wish I could mod it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
Viber support reply to me:

"At this stage, we don't support custom ROMs with Viber (we might add support for *SOME* ROMs in the future). Running Viber on a customized ROM results in various side effects, some of which are severe, but unfortunately we can't afford to support ALL those ROMs at this stage. You might want to contact the ROM developers and ask if any adaptations could be made there in order to support Viber."
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Codeworkx: "the model number is still GT-I9000. But it's more like a Nexus S now. Different Sound Drivers as stock Rom. Could be the issue. We're not able to change this."

Well it doesnt seem like we're going to be able to use Viber anytime soon.

The annoying thing is that Tango Video Calls works perfectly and there was a point during the Viber Beta, that I was able to make a call.

O well, use Tango and hope the Viber team apply a fix.
[Galaxy S I9000 Q&A, Help & Troubleshooting] vipercubic:
Crap!! Thats why ppl dont hear me the last 2 days... ;'( I really hope for a fix!
[Galaxy S I9000 Q&A, Help & Troubleshooting] theos0o:
Someone should really try to change his model number :D
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
well, good news friends ! Finally devs found solution. Maybe, next week they will release new version.
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Initially I didn't know if imbauser was messing around... then I found this:

http://translate.google.com/transla...droid.co.il/forum/topic14831-950.html&act=url

Specifically:

"Another important message:

I'm happy to report according to preliminary results, it appears we could solve the problem of Leiber's clash with the ROM 's CM7 and MIUI, and possibly more.

The problem was discovered by the Romans is the above effect, causing the device to identify "change" (virtually), and Leiber and could not find the right microphone settings. This is why most of you with ROM 's experienced the audio problem one - sided.

Anyway - we are working on adding a patch to a new version, hopefully come out next week."

:D:D:D

Thanks Viber.
[Galaxy S I9000 Q&A, Help & Troubleshooting] vipercubic:
Its already GT-i9000 dude :confused:

But anyway since viber developers seem to have already found the solution, i guess we should expect an update soon!
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
thank you , viber )
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Hi all,

This is a member of the Viber Development Team.

Hi everyone,

I'd like to announce that according to preliminary results, it seems as though we managed to find and fix the collision problem of Viber with CM7 and MIUI ROMs (and possible the rest as well)

Both these ROMs "change" the device's identity (virtually, of course), preventing Viber from adapting itself correctly to the device's microphone configuration. This is why most of you with ROMs experienced the one-side audio issue.

Anyway - we are working on adding a fix to the new version that will hopefully be officially released next week to Market.

Updates soon,

Viber.
[Galaxy S I9000 Q&A, Help & Troubleshooting] titooo7:
It's cool that you found a way to solve it.

As soon as it's fixed I'll be back to CM7 ;)
[Galaxy S I9000 Q&A, Help & Troubleshooting] imbauser:
new version on market )
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Hi all,

Viber 2.0.2 has just been released to Market!

What's new?

- Viber is back on Market for HTC Wildfire and HTC Hero users. However, note that due to immanent compatibility problems, Viber might not work 100% smoothly. We're working hard to improve these problems.

- After hard work, as promised, Viber now supports *some* of the famous custom Android ROMs, such as CM7 and MIUI. We need your feedback in order to make sure the major problems with these ROMs are now resolved.

Please make sure you download the latest version.

As usual - for questions/technical issues feel free to contact me.

Regards,

Viber.
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
It works! :D

Had to reboot phone for it to work (some "Could not connect" message popped up)

Thanks very much.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Our pleasure!

Now your job is to find all those CM7/MIUI users who already gave up on Viber and bring the word to them ;)
[Galaxy S I9000 Q&A, Help & Troubleshooting] cambiasso2:
Great Viber Team!
[Galaxy S I9000 Q&A, Help & Troubleshooting] vipercubic:
Thank you very much Viber team !!! xD
[Galaxy S I9000 Q&A, Help & Troubleshooting] jmwreck:
i just couldn't connect an hour ago, internet connection is excellent. had to reboot my phone, still service disconnected :confused:
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
We're having temporary issues with our server - we're working hard to fix it right now. We apologize for the inconvenience and hope it will be back up and running soon.
[Galaxy S I9000 Q&A, Help & Troubleshooting] bronxtv:
To me this app is kinda slow :(
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Please try to be more specific.. what exactly works slow for you?
[Galaxy S I9000 Q&A, Help & Troubleshooting] valinuxx:
Can't activate viber under miui 1.8.5 on galaxy s i9000.

I don't receive any SMS... I tried a lot of times... re-installed the image... received an SMS once but when I input the code it says Code is wrong... I tried the No Code activation by call... same thing... code is wrong.. and the prefix of the number in the no code activation web page changes like if I was in different countries...

Is there any workaround to make it work ???
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
1. Remove Viber.

2. Wait 24 hours.

3. Reinstall Viber, and this time register with a different number (for example - your home number).

4. Now remove Viber again, reinstall it, and type in your real cellular phone number.

You should get a different code now, and it should work.

Please let me know of the result.
[Galaxy S I9000 Q&A, Help & Troubleshooting] kristo83:
Hi,

I have some issues on my SGS.

I installed app, got the code by sms. Than installation seems fine.

BUT, viber doesn't connect. In the pop un it says 'service disconnected'

ALSO, it the "viber contacts" tab, it says "no viber contacts yet", but it should, because several of my contacts use viber.

Is there anything to do ?

THX
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Please provide me with the following information:

1. What country are you located in? Which cellular network?

2. Are you using Viber on WiFi or 3G?

3. Do you have other friends using Viber fine? Are they on the same network?

4. Custom ROM or stock ROM?
[Galaxy S I9000 Q&A, Help & Troubleshooting] kristo83:
1. I'm in France, with SFR network.

2. I use mostly 3G.

3. Some friends using the same network (but with different phones) have no issues

4. Stock rom
[Galaxy S I9000 Q&A, Help & Troubleshooting] kristo83:
In wifi it seems to work fine
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
@kristo83

SFR decided to block Viber on 3G several weeks ago, and since then all SFR users are unable to use Viber on their 3G network.

We are still investigating this issue, but unfortunately there is not much we can do about it. You can try contacting SFR and demand answers.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
There's not really any ONE feature that is missing, more like, small tweaks that will be nice to have since the core features are really well made.

1. Use the Phone's global ringtone and notification tone (turn off Send Message sound)

2. UI reflective of Android's guidelines/style (e.g. Twitter, BBC News do it well)

2.5 Reshuffle menus (Recent, Keypad, More seem a little redundant? 1 persons view though :) )

3. Increase the width of the Messaging speech bubbles (currently avg about 2-4 words per line, Whatsapp averages 5-7)

4. Messages screen padding-left of Contact Images is a bit wide (minor, but hey, Im a front end web dev :D)

5. Message Emoticons

6. Message photo attachments (Whatsapp ripoff)

7. Simplify Notifications pull down menu when Message recieved (Currently it says: Viber: 2 New Messages [newline] SenderName / SenderNumber: ~16 chars for Message) Remove SenderNumber at the very least, since phone numbers dont mean anything to any Users right?

8. Landscape mode, which u know about... about a million times probably

EDIT 9. Refine Message delivery icons. Google+ Huddle icons are quite informative: Envelope with speed marks = Sending, Closed Envelope = Sent, Open Envelope = Read.

The end :D.

Like I said these are nice-to-haves and Viber is still pretty awesome. Thanks!!!!!
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Thanks for your detailed reply!

Most of the features you listed are actually in development these days. About the rest - we'll take them into account.

A quick note on point 5: it should already be possible to include emoticons inside Viber texts, but you need an external app for that (that's installed as a "keyboard"). Did you try that?
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
Excellent, look forward to the update!

I haven't tried a keyboard with icons, I like vanilla Android too much. Oh well, no emoticons for me then! :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Why does installing an extra keyboard contradict having Vanilla Android? Can you please explain?
[Galaxy S I9000 Q&A, Help & Troubleshooting] mobydeek:
It would remove the look and feel of using the Gingerbread keyboard?
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Well, on iOS, emoticon keyboards usually look exactly like the original keyboard, only it contains emoticons. The best example for it is Emoji. Logic says that even if you install an emoticons keyboard, it will appear differently only when you switch to the "emoticons language", then switch back to the nice-looking keyboard once you switch back to English.

I'm not sure if Android apps offer the same thing, but that's up to you whether or not you want emoticons on your Viber texts.
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Hi everyone,

We've got something for you: http://www.facebook.com/photo.php?f...647430515.31697.121349544572559&type=1&ref=nf

Do you think you know what this is? :)
[Galaxy S I9000 Q&A, Help & Troubleshooting] Viber Team:
Hi everyone,

We are excited to announce that the long-anticipated Viber 2.1 has just been released to AppStore and Market!

Among the new features:

- A whole new sound codec, offering higher voice quality, better support for Viber calls on 3G networks and interrupted internet connections.

- Photo sharing inside Viber text messages. Not only is it possible to send photos via Viber, it is now also possible to easily share them, upload them to Facebook, etc.

- Viber text messages are now location-aware, meaning you can share your current whereabouts with each and every Viber message that you send.

- Viber now supports iOS5.

- Viber now supports Landscape mode.

- And many more new features and bug fixes.

Should you have any questions regarding this new version or about Viber in general, please do not hesitate to ask.

the Viber Team.