[HTC EVO 3D] pstevep:
at the risk of flaming

i had some free time here at work, got on sprint chat for kicks.. enjoy the following..

5:36:03 PM : Connected to sprint.ehosts.net

5:36:03 PM : Session ID: 3166008

5:36:03 PM : PHILLIPS: Initial Question/Comment: bootloader unlock for evo 3d

5:36:13 PM : Angel B has joined this session!

5:36:14 PM : Connected with Angel B. Your Reference Number for this chat session is 3166008.

5:36:14 PM : Thank you for contacting Sprint. My name is Angel B.

5:36:23 PM : PHILLIPS: hello

5:36:43 PM : Angel B: Hi

5:36:48 PM : Angel B: I will be happy to assist you

5:36:54 PM : PHILLIPS: ok

5:37:33 PM : Angel B: How may I assist you today?

5:37:59 PM : PHILLIPS: i was wanting to know if there was a timeline for the unlocking of the evo 3d's bootloader from htc

5:40:28 PM : Angel B: Is this a application " bootloader" you are asking about?

5:41:09 PM : PHILLIPS: it is the unlocking of the phone basically. there should be an OTA to unlock the phone so it can be rooted.

5:41:36 PM : PHILLIPS: the bootloader is the very first thing that boots on the phone that allows access to the root of the phone

5:43:08 PM : Angel B: oh ok

5:43:58 PM : Angel B: I have checked that there is no timeline for the unlocking of the evo 3d's.

5:44:55 PM : PHILLIPS: ok. a friend talked to a sprint rep earlier on here and the forced an OTA to him.. if i gave you the session number could you look it up?

5:45:18 PM : Angel B: ok, sure

5:45:48 PM : Angel B: It refresh automatically

5:45:52 PM : PHILLIPS: Session ID:3165232

5:45:58 PM : Angel B: so there is no timeline

5:46:03 PM : Angel B: ok

5:46:41 PM : PHILLIPS: that one that i linked was a rep saying that it could be sent

5:47:33 PM : Angel B: please allow me a few moments to check the session id

5:47:39 PM : PHILLIPS: ok

5:49:28 PM : Angel B: Thanks for waiting

5:49:39 PM : PHILLIPS: no problem

5:50:09 PM : Angel B: I can see the OTA has been done remotely on your account on the chat session id 3165232

5:50:24 PM : Angel B: If you wish I can also do it for you

5:50:36 PM : PHILLIPS: that would be awesome if you could

5:51:24 PM : Angel B: sure

5:51:28 PM : Angel B: please provide your phone number

5:51:35 PM : PHILLIPS: *********

5:51:39 PM : Angel B: ok

5:51:49 PM : Angel B: please give me a few moments to do it for you

5:51:53 PM : PHILLIPS: ok.

5:54:49 PM : Angel B: I'm still updating your account to resolve your issue. Thanks for waiting.

5:54:58 PM : PHILLIPS: no problem

5:58:09 PM : Angel B: thanks for waiting

5:59:09 PM : Angel B: I have done the necessary updates on your line 6974 and you will not face any issue, also if you need any kind of help you can call us at 888-211-4727 also and we will be happy to assist you.

5:59:38 PM : PHILLIPS: did you send me the OTA?

6:01:04 PM : Angel B: yes, and also I have given you the phone number if you need any help from us

6:01:27 PM : PHILLIPS: ok. because my phone has not received any kind of notification

6:01:54 PM : Angel B: It will be updated automatically.

6:02:40 PM : PHILLIPS: im not sure i understand.. most OTAs you have to accept download and then install.. is this going to happen a different way??

6:04:19 PM : Angel B: Press menu> and you will see the application (android market) and you can download and it will be work fine

6:05:25 PM : PHILLIPS: its not a market app.. its basically a firmware update

6:06:10 PM : Angel B: yes that's what I am saying. As I have done it for you so you will get all the updates on your phone now automatically

6:07:26 PM : PHILLIPS: ok.. will my phone need to be restarted or anything for this to take place, how will i know its been updated??

6:08:19 PM : Angel B: yes only for one time it need to get restart

6:09:30 PM : PHILLIPS: so did this download in the background, or was it something that you did on your end that just electronically unlocked my bootloader?

6:11:34 PM : Angel B: Please be assure that you will get the new updated on your phone now automatically, so you do not need to do anything now

6:12:39 PM : PHILLIPS: ok. so if i restart my phone, my bootloader will be unlocked>? thats what you are saying? what should i do if it is not?

6:12:54 PM : Angel B: yes you are correct.

6:13:49 PM : PHILLIPS: ok. so if by chance it isnt.. what would you recommend i do?

6:14:39 PM : Angel B: I have already given you our Advance Technical support, You can call us and we will be happy to assist you

6:15:04 PM : Angel B: 888-211-4727

6:15:12 PM : Angel B: However you will not required to call them

6:15:28 PM : Angel B: As I have done it for you

6:15:33 PM : PHILLIPS: ok thank you for your time. i pray to God this works ;)

6:15:59 PM : Angel B: Please do not worry it will work, however I have given the alternative also

6:17:15 PM : Angel B: yes please

6:18:00 PM : Angel B: And it will take 30 minutes to get updated, so do not try at present

6:18:10 PM : PHILLIPS: ok thank you

so.. i guess i will see in 30 minutes.. lol.. i doubt it is anything.. but i couldnt do anything to my phone right now if i wanted to since my battery is at 14%..