yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] jonathan3579:
I just now realized my volume rocker fell off and I have no idea when it happened or where it fell off. I had just made the decision that I was going to sell this phone and keep my G2x because this phone doesn't interest me like it used to. Anyone else have this happen? This is another issue to add to the list...
[HTC Sensation] esincho:
Never heard of this. isolated incident
[HTC Sensation] HighTech216:
Mine has always seemed kind of loose. I will have to keep an eye on it. The build quality of this phone is nothing near that of my Nexus.
[HTC Sensation] r3v0Lut10n:
why so ? cause this happened to 1 person? and u don't even know how ... :D good luck on g2x tho'

farewell o/
[HTC Sensation] jonathan3579:
Actually this is not the first incident. I read about it on pocketnow.com and brushed it off because my rocker was only crooked, loose, or whatever you'd like to call it. Never did I think I would have this issue. Normally I'm with the vast majority of people who don't have problems but this time I got the short straw. I'm by no means rough with my phones so the "how" is actually pretty irrelevant.
[HTC Sensation] phonegod:
examining the phone i dont see how you could of loss that with out opening your phone because its cradle down like all phones oh well your the first
[HTC Sensation] jonathan3579:
The fact that any part of this phone can just fall out is inexcusable for a premium device. Sure, it could have happened when I was swapping memory cards this morning but the fact of the matter is that it can (and does) happen. At least maybe now people can learn to watch out for this type of event through my misfortune.
[HTC Sensation] phonegod:
ok i just seen the article you were talking about on http://pocketnow.com/android/htc-sensation-volume-rocker-fail ill keep my eye on it thanks for your post
[HTC Sensation] Matt1408:
I once lost a screw to something (think it was a Playstation 2 controller) and about 3 weeks after losing it, I found it.

A volume rocker is not small enough to disappear, and if you lost it while changing your SD card, well, it's probably where you were changing it
[HTC Sensation] jonathan3579:
It sucks. I have searched where I had the phone with no luck yet.
[HTC Sensation] brusko1972:
Just call htc support and have a replacement back cover send to you
[HTC Sensation] jonathan3579:
Do they charge?
[HTC Sensation] xnifex:
for something like this, no they shouldn't
[HTC Sensation] philliman:
That's crazy. It only could have came out with the back off. Good luck!
[HTC Sensation] jonathan3579:
I think I'll try my luck with going into a store and seeing if they have any returned handsets. If so, they normally don't have a problem giving the back cover away. I don't foresee calling T-Mobile doing me any good whatsoever. I just hope that this turns out to a fairly simple task...but I am disappointed with HTC's design now. Their products are normally second to none in my opinion.
[HTC Sensation] a4ol:
My power button has sunk in, I hope it won't popout like your rocker. The back cover with it's bad aignal, wifi bug, lack of dust protection and faulty buttons, is turning in to a nightmare. I hope they are working on a new back cover or some one makes a 3rd party alternative.
[HTC Sensation] bobsbbq:
I called HTC this morning and told them my color or paint was peeling off the back cover. They are sending me a Free replacement and should be here in 4-5 days.
[HTC Sensation] jonathan3579:
You know, I was a very happy Sensation owner. I completely disregarded the fact that my first unit had a crooked power button and exchanged it for another with a crooked volume rocker. I figured it wouldn't be that big of a deal since I don't mess with the volume nearly as much as I lock/unlock the phone. What started making me choose the G2x over the Sensation was that I had both phones side by side yesterday and was curious about the wifi issue. The Sensation picked up and dropped the signal constantly whereas the G2x held onto it with full signal. The Sensation also was terrible with collecting dust in the case and that concerned me as well. Now, the volume rocker falling out sealed the fate of the Sensation. In the end, I have decided I will take software bugs over hardware. I don't have many of the G2x issues so I can wait it out. The good news is that my friend at T-Mobile told me to go to her store on Monday and she will give me a new back cover. I hope everyone watches this more and more because I'm sure this will become a bigger issue soon.
[HTC Sensation] KillaHurtz:
I seriously doubt it becoming any issue at all. I have 3 batteries total and NEVER plug my phone in. So basically I swap batteries that are charged only, opening and closing the case each time. I have done this dozens upon dozens of times with no issue at all, even upon reading this I intentionally tried to maul the rocker and nothing happned. Either way its a bummer YOU lost it, but call tmobile or HTC and tell them what you feel about the quality. Tell them they have let you down and your upset with spending that much for a device defective rocker/case. Goodluck.
[HTC Sensation] StefanB86:
I called HTC 30 minutes ago and told them the same thing, I'm now getting an extra back cover for FREE :D
[HTC Sensation] jonathan3579:
You do not think it will be an issue for others when there have been countless reports of crooked buttons and volume rockers? Not everyone will have the know-how to post on forums so in reality our ideas of numbers might be severely skewed. Hell, there's a member in this very thread who's button has startes to sink in. I find that unacceptable and will certainly voice my opinion to both T-Mobile and HTC. (No, I'm not expecting it to accomplish anything.) Do you not believe there are wifi issues either? I'm not trying to be a smartass here but I think incidents like this need to be mentioned and noted so that IF it does become a problem, people don't have to feel like the only one and maybe just maybe the problem can be remedied via the carrier or manufacturer.
[HTC Sensation] :
It's people like you that abuse **** and make it harder over time for people who really need them.
[HTC Sensation] StefanB86:
Big deal... I always end with my backplate scratched so why wait for it to happen? Will just have it around for when I need it ;)
[HTC Sensation] KillaHurtz:
I know you're not trying to be an intellectual donkey. However, your post is redundant, I mean in the time it took you to create a post you could have already had called & had it resolved. There is already numerous threads on the volume rocker/power button issues. Maybe you could have posted a link to the guy that already made a post about it on that thread instead of making a new post. Most of the pertinant information is already there and would be of better use there. Im not trying to be a **** either, just letting you know better ways to channel your concerns.
[HTC Sensation] :
Yea, because scratches are covered under warranty. /sarcasm

This is the same thing that made it harder for insurance claims too.
[HTC Sensation] NardVa:
I didn't know HTC replaces back covers so easily. I keep a case on my phone anyway but I tempted to go naked.
[HTC Sensation] jonathan3579:
I have yet to see any threads of anyone who has lost their volume rocker with the exception of the post on pocketnow. This wasn't intended to be another rinse and repeat thread of a crooked button. Also, I have already made my arrangements with getting a new back cover but the issue doesn't change because it can happen to anyone...even you. As a consumer, wouldn't you want to know of a potential issue? I would.
[HTC Sensation] StefanB86:
I still don't understand what's the big deal... I don't really go around worrying about other people and their issues, I just know I'm going to have one here ready for when I could possibly need it and that's enough for me.

About insurace claims... I don't know, I have never made a claim on any phone I had had. I don't even pay for it.
[HTC Sensation] KillaHurtz:
It's because you guys are 'special'
[HTC Sensation] tmotechsupport:
^ This

Working for T-mobile tech support we get people gaming the system all the time. Used to be you could call up and do a warranty exchange no problem. Now they as of the past month and a half added a warranty fee because people abuse the system.

I understand if you have companys that release shoddy phones with horrible quality I beleive they should be punished by multiple warranty exchanges so that all the money they saved on quality will be charged back to them - hopefully they will get the message.

But when a great product is released and a company is trying, IMHO i dont agree with getting something for free just cause. Some one has to pay for it. Case in point- Tmo adding a warranty processing fee - It took T-Mobile a while but after so many people doing warranty exchanges just cause "my phone is scratched" or their too lazy to maintain thier phone so its slow now it messes it up for everyone.

So again IMHO just cause you can do something doesnt mean you should, it eventually meses up a good thing.

just my 2 cents
[HTC Sensation] wrx_ekim:
My volume rocker fell off today as well. I found the piece but when i try to put it back it just doesn't hold and falls off again.
[HTC Sensation] jonathan3579:
Was this really necessary? It stands to show that I am not the first nor the last to experience this. If you have a flawless phone that is awesome, but unfortunately for some of us.. that just isn't the case. I am not here trying to shoot people in the foot for keeping their phone. It does not make me happy to say that I am not the only one. As redundant as this sounds, it is something that needs to be acknowledged. Period.
[HTC Sensation] jonathan3579:
Thank you for your post. When I ended up finding it just a few minutes ago it was the same situation. There is no simple remedy that I have found if this happens.
[HTC Sensation] philliman:
Damn. I just popped mine off on purpose. Went right back on wit no problem. Seems I'm one of few with a perfect handset. Had touch screen issues buy they went away fast. Temp root made it even better!! Best wishes!
[HTC Sensation] wrx_ekim:
I've had no other problems with this phone and I do like it a lot, but i wish the volume rocker would actually stay on and not fall off so easily. I didn't even open my phone and it just fell off. I had to trace back all my steps prior to losing it just to find it and when I did find it I tried putting it back but no luck so far.
[HTC Sensation] wideasleep1:
Posting build details (country/origin, date,etc) would make this thread useful. ;)
[HTC Sensation] jonathan3579:
Ah yes, that never occurred to me. Mine was made in Taiwan and the date is 5/25/2011.
[HTC Sensation] Mad_Wolf:
Where is the date ?

mine is also taiwan but cant see the date info
[HTC Sensation] jonathan3579:
Bottom left corner.
[HTC Sensation] wrx_ekim:
Mine was made in Taiwan, 6/3/2011.
[HTC Sensation] gcarloss:
Lost Rocker Arm

That is why i purchase a cover for my phone just in case anything should have to my phone. Thanks for your post. :eek: :)
[HTC Sensation] wrx_ekim:
I purchased the insurance as well but that doesn't cover the volume rocker. I called HTC customer support and they said that it was considered physical damage. Then I got transferred to Tmobile support and they said the same thing. I suggest you go into the Tmobile store if possible and have them help you because they helped me out a lot way better than Tmobile support on the phone and I now have my volume rocker back!
[HTC Sensation] bobsbbq:
That is why you tell them the paint is coming off. Then they send you a new back cover complete with the volume buttons.
[HTC Sensation] jonathan3579:
So we have to deliberately be deceptive to have a failed piece of our $500+ phone replaced? I don't care about the whole "white lie" but I do care that it's the only way to get support.
[HTC Sensation] xnifex:
I had to pull the battery last night (first time in like 3 weeks) & noticed that the volume rocker is only held on by a tiny piece. My guess is that it loses it's tension & that's when the volume rocker falls out. Poor design IMHO.
[HTC Sensation] bguzmanz2:
Same thing happened to me seven days after i got the phone from tmobile, when I went back to the store they tried to charge me a restocking fee. I argued that it was a manufacturer defect and they gave me a new phone. Hope it's not a recurring problem, other than that and lock screen lay issue I love everything about this phone. Coming from a g2x.
[HTC Sensation] linuxluver:
Lost my VOL rocker too......

I just lost my volume rocker yesterday. No idea where or when. It's gone.

The phone is barely a month old.
[HTC Sensation] jrwingate6:
So much for HTC having high quality builds. You never hear of stuff falling off of Samsung phones. They may be made of plastic but it doesn't mean there not built with quality. You can have a phone made completely of aluminum but if **** falls off of it, what good does the aluminum serve?
[HTC Sensation] gumataotao:
My volume rocker just fell off yesterday. Called T-Mobile twice and they claim that the back cover is considered an accessory and not the main part of the phone which is such bs cause I can't use the phone without it. Anyway I called HTC rma/parts dept and they are sending me a new back cover. But they told me they can only replace the same part once.
[HTC Sensation] Spekko:
Please inform me on how this works for you?

Do you have to send them your current back cover aswell? or do they just send you an extra one, then you end up having 2? becuase the paint started comming off on mine aswell, and would like a new cover but want to keep my old one too :P, ill probably end up calling this weekend.

Thanx
[HTC Sensation] jrwingate6:
They just send you one. That's it. Tell them what's wrong and they will send you one without you having to send yours back.
[HTC Sensation] Spekko:
nice! :) thanx alot, just sent customer care an email now. If all goes well ill be able to customize my first cover then ^^
[HTC Sensation] pushpann:
Same thing had happend on my desire hd. Nw i'm putting my eye on this... But seems better constructed than DHD.
[HTC Sensation] Bsketball:
It's not like the volume rocker works anyway (in calls that is).
[HTC Sensation] digiholic:
Mine works in calls.
[HTC Sensation] bruce2728:
I had the same problem, paint was coming off, my replacement is now in the post about 5 days after emailing them.

They asked for a pic so i told them my sensation was the only camera I had. (which is not true, just couldn't be arsed to upload a photo) and they said they would replace it under warranty.
[HTC Sensation] Spekko:
htc said i must go to my service provider so they can have a look at it physically. will go tomorrow, and if they say they must send my phone to anywhere i will rage in the shop lol, not gona sit without a phone for weeks
[HTC Sensation] reckoner_85:
Mine is loose too, didn't fall off yet though, I'm waiting for silicon cases for the sensation to arrive in my country, I hope that will help a little.
[HTC Sensation] Spekko:
a good temp fix (thats working for me atleast) for the loosness is to just stick some folded pieces of paper (folding depends on the loosness) between the phone and the cover, mine is solid atm after i did that.
[HTC Sensation] magnum_touchpro:
LMFAO.. glad i got rid of my sensation, the stupid power button was fallin down and ****..wtf?
[HTC Sensation] k.aalai:
Go on, admit you miss your Sensation,otherwise you wouldnt be still reading about it:)
[HTC Sensation] magnum_touchpro:
^ dont worry, i might come back on board once its unlocked and has a bunch of roms.. but by then there will be phones that are better.. so NOPE.
[HTC Sensation] Hydroshock:
My volume rocker was broken off straight out of the box. T-Mobile returned it for me though.
[HTC Sensation] jonathan3579:
I miss mine. Tomorrow I decide on getting another or the myTouch 4G Slide.
[HTC Sensation] Lightning N1:
What other phone out there has six or seven custom roms (waiting) that 98% of the Sensations can't flash yet?:rolleyes:

Can't wait to get this flash party started!!!
[HTC Sensation] SkullNBones19:
DANG

I just lost my volume rocker at work while replacing my sd card. I didn't notice till I got clocked out. :(
[HTC Sensation] TheKorbenDallas:
The volume rocker in Sensation is a long piece of silver plastic that has a tab (metal?) glued to it on top end. That tab is what retains the top end of the rocker inside the back cover, preventing it from falling out. The bottom end of the rocker has no such tab, but instead it is attached to the back cover with a small flexible "belt" of sorts (plastic?). One end of the belt is glued to the rocker, while the other end of the belt is glued to the back cover. The whole thing is not disassemblible (spelling?).

If the bottom end of the rocker gets unglued from that belt, or if the belt gets unglued from the back cover, the volume rocker will fall out and get lost.

If the top tab fails (like gets unglued from the rocker) the rocker will fall out of the case, still hanging on the belt by its bottom end. However, this situation will most likely put too much stress on the belt causing it to detach as well, resulting in loss of the rocker.

That's what happened tour your volume rockers, either the former of the latter. Note, that the rocker falls out of the back cover. There's no need to open the back cover for this to happen. In fact, it is extremely unlikely that any of you lost you volume rocker while having your back cover open. The rocker will not normally fall into the back cover unless your back cover is damaged.
[HTC Sensation] naimmkassim:
Why not go get some tpu case that cover overall edge of the senny including vol & power button, or get some hard case like tough case case mate. It will make sure the vol rocker stay & not lost as long as the phone in its case :D
[HTC Sensation] Mrplennium:
This was very annoying. Mine fell out at work while playing angry birds. This was when I first realized that the HTC Sensation has a shabby build quality. I have since sold the sensation for the Samsung Galaxy S2 and couldn't be more pleased. I loved the sensation, but I needed a phone that could last me for a year. The sensation's build quality did not seem like that device. Not to mention I had the power button issue. The phone also started to crackle after a while.
[Off-topic] iynfynity:
So i'll be enrolling for college now and not sure what the difference between these 2. They're both computer science, but the one is general and one is emphasis in mathematics.

http://www.chabotcollege.edu/degreescertificates/computerscience-general.cfm

http://www.chabotcollege.edu/degreescertificates/computerscience-math.cfm
[Off-topic] boborone:
Do the general then math. Basic concepts then learn matrices and the math involved.
[Off-topic] iynfynity:
Thanks! that was fast. :D
[Off-topic] boborone:
Just took a look at the links, waß on phone earlier. Didn't see it was a course structure program. The math one I don't see any future for. You only learn c++ and java. With lots of physics. Don't see the correlation at all. The general is where you need to be if you want a compsci future.
[Off-topic] iynfynity:
That's only for 1st year and 2nd year. I'll be transferring to a university when I go yo 3rd year.
[Off-topic] boborone:
Still go with general. More base knowledge.
[Samsung Infuse 4G] JordanED69:
Removed...
[Samsung Infuse 4G] thomas101:
have anybody try it yet, please leave feeback, thanksssss
[Samsung Infuse 4G] skillz9669:
yeah if anyone has this please post if the lock/unlock button locks the screen like it does with the stock. This is important to me. I would rather not go through the trouble of deleting and installing this if someone already has it. Thanks!!
[Samsung Infuse 4G] JordanED69:
no. it doesnt. sorry :(
[Samsung Infuse 4G] The Jack of Clubs:
prolly doesnt work with the hdmi adapter.
[Xoom Accessories] AHinMaine:
Just saw this offer. Looks like you buy (or bought) a Xoom in July, Moto will give you a kbd and mouse.

http://www.pcr-online.biz/news/36622/Free-wireless-keyboard-and-mouse-for-Motorola-Xoom-owners
[Xoom Accessories] champers:
I bought mine in July, but it seems this deal is for those in the UK ONLY.
[Xoom Accessories] AHinMaine:
Updated the Subject to reflect that.
[Xoom Accessories] GodEater:
Does anybody happen to have a note of the UK Xoom's original UAString?

I've already applied the US image to mine, and so the site doesn't register my Xoom as bought in the UK anymore.
[Xoom Accessories] cpam:
Did anyone received it yet?
[Xoom Accessories] jutley:
For those UK Xoom owners running the US firmware that wish to apply for the free keyboard/mouse but can't due to the web site not recognising your Xoom, try the following..

Install 'Dolphin Browser HD' from the Android Market, run it, then browse to this post and copy the text below (without quotes).

"Mozilla/5.0 (Linux; U; Android 3.0; en-gb; Xoom Build/EVRSU_U5_0.48.0) AppleWebKit/534.13 (KHTML, like Gecko) Version/4.0 Safari/534.13"

Now hit the menu/settings button at the bottom then choose 'More' then 'Settings' then 'Dolphin settings' and finally 'User Agent'.

From the list choose 'Custom' then paste the text you copied earlier into the box. Hit OK then the back button to close the settings window.

If that all went well you should now be able to browse to http://www.motorolaxoompromotion.co.uk/ and fill the form in.
[Xoom Accessories] waz000000:
recieved mine today really nice quality , however you do need 3.1 in oder to use the mouse as it is recocgnised but does not connect on 3.01 ironic really as you can only use half the promotion on a 3G version.

keybpoard has some nice shortcuts and does feel nice when typed on its also full size though no numpad obvoiusly.

fantastic for free i say.

btw it took 3 days from submitting the reciept to recieving it very very quick

does turn the xoom into a kind a laptop which is cool the kb is very easy to type on and the mouse is very quick and responsive but i stress it cannot be used on the stock 3.01 (the mouse)

one day when we recieve the official update officially everything will be perfect
[Xoom Accessories] yoshitweaky:
well I bought mine in march, didnt know the offer was only for xooms bought in July until I had filled in the form (using FF with a modded string)

Had an email yesterday saying it had been dispatched. missed delivery today ;-)

going to pick it up tomorrow
[Xoom Accessories] thebomber:
guys i have a xoom which i bought and it looks like uk version, when i try to enter the serial number at the website, which opens normally without anything, it gives me an error with the serial number, tried writting it in capital same thing, what could be wrong

if the website opens normally without any issues, and i have no updates after 3.0.1 i guess its uk for sure right
[Xoom Accessories] nexan21:
thanks , gave it a go even though i got mine in April (-;

fingers crossed
[Xoom Accessories] Wiggz:
Yup, given mine a go even though I pre-ordered it. I think it stinks quite frankly that for a device like this, the remit for free accessories based on orders is only for the month of July. Considering the bloody device has only been out in the UK since April, it's not that large a period to expand to!

I'm going to kick up one hell of a fuss. I don't normally care...it's one thing to expect to pay over the odds for early adoption, it's yet another to understand a price decrease apst a certain date, but to offer incentives at this level for people to purchase Xooms for this one month I believe, stinks!
[Xoom Accessories] odyseus:
..I think that's the intention but it does say somewhere that there will be 'limited' numbers of keyboards available from buyers before July?

I've registered, although the only proof of purchase I could find from PCWorld was an email confirmation of my order - not sure if that's OK or not?

We'll have to wait and see what happens??

Does anyone know how you get to find out whether you are going to receive the free keyboard or not?