yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] cjackxiii:
My evo's digitizer has finally gotten to the point where its no longer usable.

HTC must know by now they have produced a faulty product.

I've gone through the 1st iphone, iphone 3g, htc hero, viewsonic g tab, hp touchpad and now the evo 3d. I've never seen this kinda of problem at this scale.

It kinda pisses me off that I have to dance between putting up with a faulty product and enjoying in the charity of the talented people on this forum or returning it to the manufacturer, receiving a replacement and having to make the choice between maintaining my warranty or enjoying the full extent of my phones capabilities.

HTC needs to acknowledge this issue.

Off topic. I just like to tip my hat off to google for ICS. I just flashed it on my 3d and google's taken all the awkwardness out of Android. They created a beautiful product. Thank you to Joelz, Preludedrew and deck you'all are ****en amazing
[HTC EVO 3D] krayziejoe:
Are the bottom buttons part of the digitizer? Mine just stopped lighting up when the screen is turned on (they do light up when phone is starting up). I really can't believe the poor build quality by HTC, I thought they were better than this.

I plan on going to the Sprint store to get a replacement today.
[HTC EVO 3D] Nick040489:
No Insurance

You probably have it fixed by now but in the future if something like that happens and it's not physical damage you can take it to a Sprint Tech Center and you can pay 35 dollars and they will fix it for you. You also will have the option to add insurance then too.
[HTC EVO 3D] CryinLightning:
Another one with the issue

I had the issue a week after i bought it, its the same touchscreen isue, it has goten worse since it started, at first it went crazy and touched everywhere, then it had a part where the touchscreen was dead, now it came to a point where 50% of the touchscreen works, its like it works by lines from top to button one works, one doesn´t, one works, one doesn´t.....

At first i read it was a kernel issue but i have tested every kernel i could and so far i haven´t found one that works

I give up, i´m saving for another digitalizer, but HTC should really get a strong complain about this
[HTC EVO 3D] msimindlessmsi2:
Random question, but are any of you using lock screen replacement apps like widget locker?

Sent from my 3D using InfectedRom Eternity.
[HTC EVO 3D] eclipse153:
My phone has been acting up too, but the weird thing is that it won't register the capacitive buttons on the bottom of the screen. It would work and then stop working out of the blue. The rest of the touch screen seems to be working fine though. Already got the phone checked and the tech said he fixed it but the moment I got back to my car, it stopped working. Hoping to receive my replacement today.
[HTC EVO 3D] rounderevo:
Hey guys. I had the same problem with the capacitive buttons, and it got worse from there. The whole screen would then stop working, or work randomly. For the people that are taking it to Sprint, do you know if I have to be a current Sprint customer for them to fix it? Or can I just pay them the 35 dollars to get it fixed even if its not activated? Thanks
[HTC EVO 3D] kgreen66:
Bummer

So this has happened to me now. A strip of the lower part of the screen is inactive (right through an entire row of the keyboard). I'll probably get stuck with an HBOOT 1.5 replacement. :mad:
[HTC EVO 3D] Landon4444:
This happened to my phone last month and got progressively worse until I finally couldn't deal with it anymore.

Good news is you don't have to get an hboot 1.5 replacement. Call around to different sprint service and repair stores and ask if the have a replacement digitizer in stock. If they do they will be able to replace just the digitizer.

The bad news is that this happened to my brothers phone this month and when I called the sprint stores in my area they all said that after Jan. 1st 2012 they are no longer replacing defective screens on phones not under insurance for $35.00.

I purchased a complete front assembly including digitizer and lcd for $100.00 on ebay and replaced it myself.

I would not recommend trying to replace just the digitizer yourself as it is very easy to make things worse.
[HTC EVO 3D] M3wThr33:
Just replaced my phone because of the wacky digitizer...

I have a feeling this is software related...
[HTC EVO 3D] spar10:
i finally got to the end of my rope and took my phone to the local sprint service center. the phone was virtually unusuable and had a mind of it's own. originally i thought they'd replace the screen but it turned out that i had to get a whole new phone. i don't have insurance so it was a 35 fee.

i've always regretted getting rid of my evo 4g rooted with myn on it. i can't wait for the new 4g lte to come out so i can get rid of this thing.
[HTC EVO 3D] dj_joban:
HELP ME

Hope most of you are aware of the problem, yes the ghost touches and partial touchscreen dead(1 cm above the touch buttons mostly in my case)

this is so annoying it happens mostly wen i am in urgent need...i have read many threads but nothing seemed to be working

i am using the sprint cdma version which i got shipped from the USA to INDIA and as there is n sprint store i have to deal with this problem on my own..

i love this phone and don't wanna lose it...neither do i want to spend much

as what i have realised this is not a hardware issue.... i am having hboot 1.5

s-off and locked..every thing stock

i have tried touchscreen booster also but nothing worked....

never dropped the phone and treat it like my baby...

plz someone help me...)

regards JOBAN
[HTC EVO 3D] dj_joban:
:(

yesterday i did the line draw test when the screen was giving me problem...by *#*#3424#*#*

method... and the lower part of the screen acted weird... but in d morning the screen was okay and no issues were reported not even with the line draw test...

but i know the problem will come back...

and thnx for the reply guys..)

still fix needed... idk y there is no fix for the issue when so many people are facing the problem... maybe because almost ol of them have a nearby sprint store... i don't have one coz i am in INDIA.... so help me..)
[HTC EVO 3D] spar10:
this is a hardware issue so the only fix is to replace the screen or get a new phone.
[HTC EVO 3D] cydonian66:
Hi guys. I just signed up to let you know that I've been having the same issue. Basically a rectangular dead spot in the middle. Sometimes the spot doubles in size, rarely it disappears. I went to Sprint, they said IF they had the parts in the store, it costs $35 without insurance. Luckily it's still under manufacturer's warranty, so I called HTC and sent it in. A couple of things I hated about HTC; one, they wanted me to pay for shipping. After going back and forth with the rep, I got them to email me a label. IT'S A DEFECT! Not my fault. Second, it seems like they insisted I did the damage to the phone (asked if I dropped it 20 times) even though it's common. Of course I had to go on Craigslist to buy a temporary phone which was a pain.

I'll keep you all posted once I get the phone back :) I think my next step is to sell it as soon as I get it and get a Samsung or something.
[HTC EVO 3D] danialhanson:
They knew it weeks before it left the factory. Hell, I'm sure they paid some guy a 6 figure bonus to make sure of it, and to time it just outside the warranty period. If it were one, maybe two, devices, it would be one thing, but this sounds like a common "planned obscelecence" type thing. Just like the earpieces...
[HTC EVO 3D] Saneless One:
I took my 10 month old E3D in yesterday because the power button was screwy, it had dust under the screen, and it didn't seem to have the best signal. Well, I noticed that it seemed like sometimes the notification bar wasn't pulling down like it should.. Hmm, I've had an android phone for 3, it hasn't been an issue before..

So I ran the multitouch test. Wow, if I get near the top right corner, it has a second, sometimes 3rd, press near the bottom of the screen that is registering. If I put ANY pressure at all (slightly more than I may normally use) it registers 3-4 presses all over the place.

But the top right corner, without fault, will register multiple presses just from a single finger. This stupid thing is going back.
[HTC EVO 3D] DeMiNe0:
I have this very same issue on my phone. I bought it into my local sprint store, and asked them to order me a replacement. Since I had insurance, they ordered one for me. They're on backorder though, so I'm not sure how long it's going to take. I'm gonna call on Friday if I do not hear from them.
[HTC EVO 3D] SeanBlader:
Bleh it started happening off and on on my 3D about a month ago. I figured I could deal until the LTE was out, but with the silver fruit induced delay it looks like I'm really without phone for two days.

Basically the capacitive buttons are useless, or there are presses towards the bottom of the screen, which is making the phone actually induce phone calls to the last person on my history... which is my boss, I think he might be getting annoyed.
[HTC EVO 3D] flomexico:
I just had my screen replaced yesterday. Mine was at the point that it was completely unusable. Took it to Sprint and they replaced the screen for free.
[HTC EVO 3D] jean15paul:
What multitouch test did you run? I've run the Line Drawing Test in the *#*#diag#*#* menu, but that one doesn't register multitouch. I'm having the same problem. It happens sometimes with a single touch, but I definitely think it's worse with multitouch.

I think I'll be going to the Sprint Store on Friday.
[HTC EVO 3D] edufur:
This is so funny... People swear up and down that the TEP is a great deal. But this is an example of how it ISN'T. All you had to do was pay $35... while the idiots on TEP are paying like $10 monthly plus a huge deductible at the time of the replacement... and are likely getting refurbs. I'd say, your deal was better.
[HTC EVO 3D] Saneless One:
Try this

https://play.google.com/store/apps/details?id=com.batterypoweredgames.mtvistest
[HTC EVO 3D] p_2001:
weird problem!

ok.. so I have a weird problem with the phone. The "capacitive" buttons have stopped working. I was going to have the digitizer replaced, after reading a few similar threads along with this one.

But I left my phone just near the AC and when I came back the buttons were working again!. alteast for an hour they did!.

They went back to non-responsive and I again put the phone near the ac and they started working again!

is it due to some lose connection rather than the digitizer being problematic? I think it is the latter because the cool air can only shrink some metallic or non metallic part and make some contact that were lost. Or maybe their is some other reason that I do not know.

Please help me, should I get the digitizer replaced or should I do something else. I voided my warranty by rooting and the 3rd party repair shops are full of thugs who will look for the most expensive option.
[HTC EVO 3D] EJerVJerO:
I am on my 4th replacement in less than a year for the screen replacement. I have insurance and all of them have been rooted and with custom roms when I bring them into Sprint. It has never been an issue so far I am 2 screen replacements in and 1 replacement evo 3d. I currently have it right now in the Sprint store again for same issue. They made it seem they didn't have any screens in the store so another replacement device might be in order.

I would not worry about it being rooted they still have to work on it per their policy. The only thing that root is going to get you is that are told to advise you issues can happen if you do root.

It has never stopped me from any repairs or replacement devices with insurance.
[HTC EVO 3D] omondisingh:
I had this problem. Since I voided my warranty i decided to replace it my self. I bought the digitizer on its own from eBay. While installing I damaged the LCD and the front bezel. The glue they used to stick it them was very strong so I became impatient and starting forcing the LCD and digitizer out. I would not recommend this method at all. Best thing to do it buy a bezel, LCD panel and the digitizer then transfer all the other hardware onto the new bezel. Learnt my lesson and fixed it again.

And now I have the same problem again. Ordered everything from eBay.
[HTC EVO 3D] jean15paul:
Do you have insurance? I'd unroot and bring it to Sprint to be repaired or replaced.
[HTC EVO 3D] EJerVJerO:
If you have insurance they still are required to work on it if it's rooted.

They just have to try to fix it first and if they can't they are required to replace the full device.

I just got my phone back that I posted about earlier 4th rooted/custom rom'd time I have had the full housing and screen replaced no issues. I even told them it was rooted and had a custom rom on it.

The only issue I had had was one of them suggested some techs know the policy but the policy on rooted phones is some will only work if it is stock ROOTED rom and not a Custom ROM. Either way they are required to work on jailbroken and rooted devices.
[HTC EVO 3D] daviss:
The good ole HTC digitizer issue. I have had at least 5 phones replaces in the last 5 years from HTC that had this issue. It starts out innocent with a random tap here and there. You shrug it off not knowing what happened..minor you ignore it. Then you have to start turning the screen on and off quick to get the screen to register any touches.

In any event, I have had them replaced out of warranty in the store for I think 35 bucks.

Seems the EVO and EVO 3D suffer the problem the most.
[HTC EVO 3D] jean15paul:
My Evo 3D digitizer issue got me a free GNex after multiple replacement issues. So I'm not complaining. :)
[HTC EVO 3D] Vanilla Bear:
Hi guys. Same problem here. "Ghost" touches all around the display of my EVO 3D GSM.

It occurred to me the first time with Virtuous Shooter rom but it did'nt bother me at all as after a on/off of the touch it returned to work properly.

Lately the issue has became annoying, avoiding me to text, scroll pages, select items and so on.

I tried several roms: Virtuous Shooter -> Cool ICS -> KingCobra -> mwakious, but ghost touches were still there.

Last rom-change seemed to be the key, though. I flashed TeamGenesisROM v7.0 with Sense 4.1 and the issue - apparently - disappeared.

It seems strange to me, but is it possible that Sense 3.6 was the problem? I mean, all the roms I tried before TeamGenesis come with Sense 3.6.. so just do the math, am I wrong?

Waiting for your replies/opinions.
[HTC EVO 3D] jean15paul:
I can't speak to your issue, but mine was definitely a hardware problem. I know this because the problem would change base on variations in touch pressure. A software problem wouldn't do that. I read somewhere that the glue between the screen and digitizer was problematic on the Evo3D but I don't know that for sure.

Good luck. I hope your issue really is fixed.
[HTC EVO 3D] Vanilla Bear:
Well, after more than 12 hours the issue hasn't shown up, yet. If it comes back, I will take it to the HTC service for sure.

Still I can't explain why it disappeared with this rom, it seems really strange to me.

Does the touch failures on your EVO 3D occurred on the bottom of the screen? In my case the touch went crazy after typing letters on the bottom of the keyboard or slide pages on the bottom of the screen.
[HTC EVO 3D] jean15paul:
In my case it was at the top left right under the "HTC".
[HTC EVO 3D] Vanilla Bear:
My last hopes disappeared as the issue got back again this morning.

I think it's time to get my EVO 3D to the HTC service. Having unlocked the bootloader with the HTCdev way, how can I revert the phone back to stock conditions?
[HTC EVO 3D] FirePheonex:
Wow i had a very painful experience with what i though was a bad digitizer,i had tried flashing many different ROMS,

until i decided to completely wipe my phone and install a ROM,that fixed the phantom touches :D
[HTC EVO 3D] theboz1419:
It will come back

Im on my 3rd EVO 3D all for bad digitizers and just last week my replacement phone started to get phatom touches and the left edge sometimes does not work.

What sucks is that my 2 year contract is up in Dec. so I was hoping this phone would last until then, I guess not. Even the Sprint store even said that the HTC phones have been getting worse in quality. They had a bin full of HTC phones, that been returned to them the in past month and only one phone from Samsung.
[HTC EVO 3D] Vanilla Bear:
Just brought my EVO 3D to the HTC service because the issue became very annoying. It will take 20 days to have it back though. Hope the new digitizer won't fail like the first one did.
[HTC EVO 3D] jean15paul:
I think Sprint's policy is that after 3 replacements you can get a new phone off the shelf. You might want to ask about that.
[HTC EVO 3D] p3tr0s:
good luck with that policy.... they're now sending my 5th refurb. when i talked to them about the new phone policy they offered me an evo 4g, shift, epic (original), or conquer. i am not too happy....

i totally forgot about the galaxy nexus but when i asked them about the sgs 2 they said that it wasn't on their list. i asked her how the phones on their list are similarly specd to an evo 3d and she tried to tell me they all have ICS...
[HTC EVO 3D] jdawglx01:
LOL right... And my Pentium 4 work computer is running Windows 7 totally the same ;) LMAO
[HTC EVO 3D] jean15paul:
You should go back with a list of specs. I think everything they offered is only single core. That's probably enough right there to let them know that you know what you're talking about and that they are full of $#!T.

After my third replacement the manager offered me a GS2. I told him I didn't like TouchWiz and he immediately understood. (Fortunately he was an android guy.) He told me that he couldn't offer an Evo LTE, so I ask about a GNEX. He didn't even hesitate.
[HTC EVO 3D] p3tr0s:
i actually tried that.... even citing that the evo 4g is the first evo and the only one of the bunch that has the same size screen. every phone listed is single core and half the ram. not to mention that i'm pretty sure not a single one on the list runs 4.0 (like i care with sites like xda). she still argued that they were comparable phones and that was all they could offer. as info, i just got the latest and the cover won't seat on the top left corner, the glass is raised up like a mofo, the camera button feels like it's gonna fall out, and i can't feel the power button clicking. i know it's not a new phone but my biggest concern is the movement on the screen when i press down. if it breaks because they don't know how to put a phone together it suddenly becomes my fault. anyways.... i did the whole email dan@sprint.com thing and they are trying to get a hold of me i guess. i'll post back with what i find out.

on a side note, hows the battery life on that nexus? i have a friend that has the verizon one and it completely sucks balls compared to my 3d's battery. i would love to have one.... but not when the battery drops like ten percent an hour while its sleeping (his nexus is seriously that bad)
[HTC EVO 3D] jean15paul:
Battery life is decent, similar to my experience with the Evo 3D. I have the 2100 mAh battery. I keep background data and auto sync on, but I keep my brightness really low. I usually get about 3.5 - 4 hours of screen on time. That doesn't last me a whole day because I'm a pretty heavy user, but I keep chargers at work and in the car.

I'm curious how big of a hit the LTE will be when it gets turned on her in New Orleans. I'm guessing his battery life is bad because he keeps LTE on.
[HTC EVO 3D] m4xwellmurd3r:
:sigh: my girlfriends evo 3d's digitizer is starting to go wonky, the problem is the left side of the bezel has completely gotten itself unglued (phone hasn't been dropped, but shows signs of wearing from being in her purse. I haven't asked sprint if they'll replace it or repair it, so I think I might just bite the bullet, spend 90 bucks, and replace the whole front housing assembly (lcd, digitizer and all that) Durapower Global sells them and from the looks of it it's a pretty simple task.
[HTC EVO 3D] p3tr0s:
I'm curious about it too.... When I lived in a 4g area I left it on all the time and noticed a minimal hit in battery life.

Anyways... Sprint is now sending me my 6th refurbed 3d. I refuse to accept the phones they're offering because I refuse to downgrade just because sprint can't send out a properly refurbished device. Anyways... No luck on a decent swap from sprint yet.

Sent from my PG86100
[HTC EVO 3D] pepe86:
My gf has had the same probs. She is on her 4th 3D
[HTC EVO 3D] Vanilla Bear:
My EVO 3D got back from the service a few days ago. As far as I can see they changed not only the digitizer but also the display and the front cover (the orginal had some scratches, so good for me). Of course the phantom touches issue has been solved. Hope it won't come back.
[HTC EVO 3D] dreccon:
Hi guys and gals,

I'm here to revive this old thread since I see that a lot of people still have the ghost-touch problem.

To answer Vanilla Bear (admittedly a bit late), they change the whole front together because there is adhesive making it a bit difficult to separate the three parts (LCD, digitizer and front cover). If you want, you can search for "Evo3D screen assembly" on ebay to find all three parts pre-assembled.

If you want the cheaper way like I just did then, with a lot of patience and a blow dryer, you can separate and change only the digitizer.

My ghost touches had gone so bad that I even got them in recovery mode! So, this confirms once more that this problem is hardware related and has nothing to do with specific ROMs. Yes, reducing the temperature of the LCD by simply lowering the CPU frequency helped for a while, but then the problem got worse over time, so I got ghost touches even at 600MHz. One thing is for sure. If this problem starts, you'll have to replace your digitizer eventually.

These are the first hours after I successfully replaced the digitizer, together with a new white-aluminum housing and I must say the result is excellent. No ghost touches at all, even after overclocking, plus I probably have the only white Evo 3D in Athens! The whole procedure took me two hours and I had never opened a phone apart before.

Now it remains to be seen if the new digitizer will also malfunction sometime in the future. If so, I will post it here.

Good luck to all of you.

Sent from the 3rd dimension!
[HTC EVO 3D] vijaykvardhan:
diff b/w sprint evo3d and evo3d x515m????

hey ppl, can some one let me know if there is any diff in digitizer of sprint evo3d and evo 3dx515m as i read in one of ebay link as only for sprint evo3d, i need a replacement digitizer for my evo3d x515m.......so please let me know about it, thanks
[HTC EVO 3D] cytherian:
Thanks for the details on the screen test. My digitizer is starting to act up. The LCD line test sure verified that.

I was able to temporarily fix it by slightly flexing the phone, by holding the sides with one hand and pushing down simultaneously on the top and bottom edges with my other hand. Of course, you have to be careful not to flex it too much or else the screen will crack. Anyway, after doing that the digitizer behaved normally. I have a feeling it is something to so with the adhesive in the display component (what holds the LCD and digitizer together). It must be separating slightly due to age or pressure from being stowed in the pocket. It looks like a hardware replacement is the only sure way to fix it.
[Galaxy S I9000 Q&A, Help & Troubleshooting] mrbigcow:
Hi all,

Got a major problem here...I'm using Darky rom v10.1....n i'm facing some problems here...it seems tht i cant receive any of my sms while i'm in an app or game....the pisses my off alot !! making me miss out alot of my friends sms....i still can receive calls...it's just the sms that i cant receive...is it because of the rom ? or .... ?