yashsingh1/xdaforums huggingface dataset:
[Acer Iconia A500] silverball.slayer:
Still no 3.1 OTA update on my (third) A500. I just did the online chat with Acer support (india it seems) and they were not helpful at all. All the guy said was wait a few days. So is it safe to assume the 3.1 OTA update is still being withheld?

Rob
[Acer Iconia A500] Neoprimal:
3.1 being 'pulled' is a completely unconfirmed and unfounded rumor. To this day there has been no official word from Acer regarding this. It's more than likely that whoever hasn't been updated up to now simply haven't been hit by the server for update. Just wait. On cell phone rollouts, updates take up to 3 weeks/a month to hit everyone. "Wait a few days" is what Acer will tell just about anyone.
[Acer Iconia A500] rorytmeadows:
You keep saying this and without official word, I agree, but the evidence points in the other direction. Link a post to someone who was received the 3.1 update since people have reporting it was pulled. If you want to play the probability game and say, "there's only a small percentage of people on XDA...", take a look at the thread of "signatures" of people wanting Acer to unlock the bootloader. I can't find any post from anyone downloading update since the pulled report.
[Acer Iconia A500] UnicornKaz:
The old saying of "if you want something done, You have to do it yourself" applies here :p

with the help from XDA.... why wait around for Acer ? :confused:

http://xdaforums.com/showthread.php?t=1159443
[Acer Iconia A500] UnicornKaz:
well, you haven't look hard enough...have you ? :cool:

see this post and then visit the DEV section... there are v3.1 updates...

http://xdaforums.com/showpost.php?p=15610593&postcount=11

~~~
[Acer Iconia A500] rorytmeadows:
Link me to their posts. Make sure they are dated for this week and make sure that it references an OTA that was downloaded this week and not stored from earlier or ripped from an XDA source.
[Acer Iconia A500] UnicornKaz:
here's tleast one thread that have a few post confirming they received updates...

http://xdaforums.com/showthread.php?t=1167258

:p
[Acer Iconia A500] FooFooNZ:
Well, with another update rolling out right now, it would point to the earlier update having some issues and either being pulled or replaced...

If a company detects an issue and that they need to update their update, I wouldn't expect that they would continue rolling out the existing update that has these issues. It doesn't make sense to do so.

Of course, in this world, anything is possible! :)
[Acer Iconia A500] UnicornKaz:
here's another one...

http://xdaforums.com/showthread.php?t=1164648

:p
[Acer Iconia A500] FooFooNZ:
It looks like those posters (myself included) are referring to the second update, that is, the update that replaced the original 3.1 update.

For people who didn't receive the first 3.1 update, they will likely go straight to the second version of the 3.1 update.
[Acer Iconia A500] silverball.slayer:
Those are not 3.01 to 3.1 updates though. Yes, there does appear to be a supplemental update coming out for 3.1, but for those of us stuck with 3.01, we continue to wait for the 3.1 OTA.

Rob
[Acer Iconia A500] UnicornKaz:
well... i really don't know about what's 1st, 2nd...or last...

apparently, there are atleast 2-3 different build # rolled out for the last couple of days...

knowing Acer and their recently history... it's anyone's guess how these updates are calculated/based on !! ...etc

To me ... if I didn't get the 1st... and got the 2nd ( with higher build # )... that's all it matters....isn't it ??

blame all these confusions on Acer :D ... it's getting to be a full time job keeping up with what's current...etc :p
[Acer Iconia A500] Neoprimal:
You really have time on your hands if you're going to search for the posts. He can search too. :)

The fact is, the update was never pulled. But it's really hard to beat down these rumors sometimes. If someone had posted on day 1 (when the update was released) that it was pulled, it looks like people would believe it since they weren't getting the updates. I don't think many realize they can't update the entire world's worth of A500s at once.

Anyway, people were being updated and are now being updated again with higher build numbers though for now it seems mostly non-US devices (or non-US ROMs) are as I haven't really seen where any .07 or .08s being updated...mostly .22s and .24s which are (UK, Spain, France/Australia, NZ, India, etc) respectively.
[Acer Iconia A500] Neoprimal:
It's not actually that confusing due to Acer. It's confusing because people in a variety of regions have put ROMs from other countries on their units.

Then when they post here, they'll say "Updated from .24 to .40 in Miami, FL without mentioning the fact they rooted and put a different ROM on and whereas an update from .24 is a world (aus/nz/india/thai/sing/etc - world) ROM and not a US ROM.

If we all stuck to stock or noted/knew what ROM we were updating from it wouldn't be even 1/4 as 'confusing'. :)
[Acer Iconia A500] UnicornKaz:
That part of what you said is true.... but it is only a small partial error ( after the actual fact ) :)

fact is:

There are instances of my neighbor/fellow countrymen that some got updates while others don't...

Heck... there were even some owners that have more then one devices and not all are updated at the same time... and when they do get updated... they don't even get the same build numbers !!! :rolleyes: :eek:

It

IS

Acer's fault... UN-ORGANIZED !!!

Why not get all ( example Canadian...USA... UK.... ASIA...etc ) all on the same build number one country/region at a time... instead... They ( Acer ) are allover the board with their build numbers...unorthodox and un-organized !!
[Acer Iconia A500] rorytmeadows:
Exactly.

I don't care about OTA updates that specify 3.1 builds for a wifi fix. I care about the 3.01 to 3.1 update that I received and was able to download constantly over and over and over a week ago while I was trying to get it work and then all of the sudden couldn't get it anymore.

Also, thanks to those doing the dirty work for me. :D

I'm ready to stand corrected if need be!
[Acer Iconia A500] Neoprimal:
Because they can't, based on the software they supply on the units. Acer sells the A500 worldwide. The units come with different readers, based on the areas where digital books are purchased. Similar to, for example, the Android Market which is also different based on geography. Some apps are not available outside of the US.

For example, the US version comes with Nook while the others come with Kobo or something else. Chinese units don't even ship with the Android Market because it's not available (or supposed to be) there. You may not think of this as a priority but imagine the customer buying the tablet to serve as an ereader, and in their area only 'x' ereader is very popular. Then they have this A500 with, just for example - Nook on it. Nook may not be available in the UK or Australia. People aren't able to buy books on it from these regions. That's inconvenient, no? Sure we can hop in the Android Market and look for something else but they want to make sure they satisfy as much as they can upfront.

The only way Acer could unify their build is if they removed anything country specific from the unit, and if they did that then I'm sure users would complain about it. It may not be necessary for techies but for others, it is.

As for the rate at which people are updated. I've been with Android from day 1. I was in the first batch of G1 users. This is how Android roll outs go. They don't push to everyone at once, that just isn't possible. Not even directly from Google.

It is unfortunate that some have had to wait so long but good gosh, just be patient - it will come. A week or 2 won't kill anyone.
[Acer Iconia A500] UnicornKaz:
I'm really not trying to have an argument with you... infact... I'm also learning at the same time here :p

One more question then....

so why is it that Asus or another ( also sold Worldwide ) can managed to have only 2 different variations of their updates ( US and WW ) and yet Acer have 100's (saturated) ? Infact... nobody have it as confusing as Acer have been doing !

According to this PDF file... there are 3 different build # made available by Acer that should covered ALL regions....

http://global-download.acer.com/GDF...A TAB&Step3=A500&OS=ALL&LC=en&BC=ACER&SC=PA_7

why haven't all the listed countries in either A,B,or C) up to date on the supported upgrade OS version as stated in the file respectively ?

How many different build # have you seen reported during the last month ??

http://xdaforums.com/showthread.php?t=1113878

That was my whole point ! ... UN-ORGANIZED ! :D

:confused:
[Acer Iconia A500] duongla:
Can you share the 4.010.24_COM_GEN1 update file. The link does not work anymore. Thanks
[Acer Iconia A500] Neoprimal:
There are 3 Acer build numbers, only 3....thats why I'm saying it's really not that confusing. In comparison, Asus has 2.

The updates coming now are upgrades for/to each of those builds. They are incremental, and maybe further fixes or whatever for something missed in their official predecessor. There seem to be only 2, but I could have missed a report.

The 2 updates seem to be .38 and .40 and they are incrementals to the UK/France/Spain/etc (Euro) version and the Australia/India/Thailand (Eura) version.

In essence, you're looking at the transformer and saying they have 2 - but just like Acer, they have had incremental updates - it's just that we're not paying attention to those because most of us don't own the Asus. The Transformer has had MANY incremental updates. They had more 3.0.1 updates than we did. They are sure to have more 3.1 updates too because they have a base issue that needs to still be fixed.

The difference between Acer and Asus is 1 extra build and that Asus posts their most recent update on their website so anyone who hasn't gotten it through their server push can pull it. I suspect that Acer will start doing this soon because their A500 support area is becoming more comprehensive. I remember when it was a driver and an old version of the Acer Sync program there and now they have more. Also, and this is just an opinion, I think the updates as of now need to be done incrementally and they are afraid that people will ignore that fact if they post updates on their site. So for instance, maybe they post 3 updates and you MUST go from a to b to c, but some people just try going to c and it screws their tablets. I know people are idiots, I've seen it myself. Then they complain and curse and want to return the tablet for a refund.

How many times have you read right here, idiots screw their tablet up and then simply return it for a replacement? It's unfair, but it happens.

On this forum, people are paying very close attention to every single update and thinking "I want the newest one". So we're reading all these reports of updates and as I mentioned before, lots of folks are running "foreign" ROMs. So you're seeing a few different build numbers coming from all over the place when in fact, they are coming from 2.

As to why some haven't gotten an update? I also mentioned this before - this is how these roll outs work. It's not just Acer, it happens on many Android devices.

I'm not arguing either. I'm just trying to make you understand that it's not as disorganized as it may appear to you.
[Acer Iconia A500] TheIncredibleA500:
I had originally rooted using ginerbreak, but then unrooted because of problems. My iconia would not boot, so I downloaded an update.zip from XdA, put it on an SD card, and flashed it. My iconia will not update! It keeps saying it is up to date, which is clearly not true. I live in the east coast of Us. I have a GEN5 version, if that helps.

PLEASE HELP ME!!!!!!!!!!!!!!!!!

Sent from my Iconia
[Acer Iconia A500] Torisen:
I want to thank NeoPrimal and UnicornKaz for the interesting information. I'm new to the A500 and this is good stuff. I'm still on 3.0.1 but I'll wait for the OTA, in no rush and it's not like the tablet doesn't work lol.
[Acer Iconia A500] Euclid's Brother:
I just had a (nother) chat with Acer about 3.1 update.. Last time I spoke with them was May 24th and they had promised me the 3.1 update in the first week of June.

I've never received an OTA for 3.1, my last OTA was 1.141.07. Basically, they told me, I'll get it when I get it.. but it should be "soon".

Anoop MS: Hi, my name is Anoop MS. How may I help you?
Anoop MS: Hi Euclid's Brother.

Euclid's Brother: I chatted with you guys on May 24th (spoke with Jayaprakash Sudhakaran) about the 3.1 update for Acer A500.
Euclid's Brother: He said I should be getting the 3.1 update on first week of June. It's mid July and I still have not received it.
Euclid's Brother: I'm on version 3.0.1 (Acer_1.141.07_COM_GEN1) and when I check for updates, it says I'm up to date.
Anoop MS: Euclid's Brother, that is unfortunate.
Anoop MS: Euclid's Brother, don not worry.
Anoop MS: *do not worry.
Anoop MS: We are sending the updates to all the A 500 customers in an order.
Anoop MS: You will receive it soon.

Euclid's Brother: so.. another 5 weeks?
Anoop MS: It won't take long, Euclid's Brother.
Anoop MS: We are sending it to customers based on the serial number series.

Euclid's Brother: when is mine due? Even the store models here have gotten the update
Anoop MS: Euclid's Brother, it is a automated process.
Anoop MS: I understand your frustration.
Anoop MS: Please bear with us.
Anoop MS: It will reach you anytime.

Euclid's Brother: how long do you anticipate the complete roll out to take?
Anoop MS: Unfortunately, I do not have information about how long the complete roll out takes place.
Anoop MS: However it is informed to us that it will end soon.

Euclid's Brother: ok.. i guess i'll continue waiting..
Anoop MS: Please do not worry, Euclid's Brother.
Anoop MS: I hope you understand.

Euclid's Brother: any news on when you expect the 3.2 release? Have they given you that info yet?
Anoop MS: No, Euclid's Brother. They haven't given me any update on that.

Euclid's Brother: ok.. thanks..
Anoop MS: Euclid's Brother, you will receive it soon.
Anoop MS: Do no tworry.
Anoop MS: *Do not worry.
Anoop MS: It is because it is send in serial number order.

Euclid's Brother: ok.. thank you.. have a good day..
Anoop MS: Euclid's Brother, to conclude you have requested information on when you will get the update and I provided information and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
Anoop MS: Thank you Euclid's Brother, you too have a good day.
Anoop MS: Thank you for contacting Acer.
[Acer Iconia A500] ThaiDai:
After using the builds from the developers here I am not interested in Acer updates anymore. I do not think that Acer put so much energy in updates and reveive such results compared to the devs team here.
[Acer Iconia A500] rorytmeadows:
WTF IS MY UPDATE!?!?!?!?

Why do I have to wait more than a week to get my 3.1 update? I'm sorry, Acer, I don't care if you sold more tablets than you thought. What is it, like 550 rather than 500? Get your sh*t together.
[Acer Iconia A500] silverball.slayer:
I don't think the issue is just with Acer, but Google themselves. While you may hear about 3.2 for the Xoom being released, I can tell you that many regions (including my own, Canada) have not even seen the 3.1 Xoom update yet. The 3.1 update has been problematic for both the A500 and the Xoom.

The 3.1 HC update for Australian Xoom users was a complete disaster:

http://www.xoomforums.com/forum/non...40-australia-telstra-3-1-update-disaster.html

Rob
[Acer Iconia A500] rorytmeadows:
WOW Update finally shows up. Yeah, a week is way too long to wait. That's BS.
[Acer Iconia A500] cad_2011:
just got an OTA update of (1.139.04) and it keeps failing, getting an red exclamation mark.

rooted with GingerBreak-v1.20.apk, installed Acer Recovery tool from market (for CWM).

any ideas how to resolve this?

by the way, my original ROM is 1.016.04_COM_GEN1 and I located in Australia.

thank you.
[Acer Iconia A500] Ibrickedit:
I got bloat-ware

My update (4.010.41) failed. I tried again and again. It finally worked when i held the a500 in portrait mode, didn't let it sleep and had it plugged in.

F**king bloatware!!! Not only do i have sh*te 'hero of sparta' (god awful game. Not worth p*ssing on), 'lets golf', 'top HD games' and a hole host of other crap, i now have:

-- Zinio reader

-- Movie studio

-- kobo

I hate it when companies pack your hardware with utter trash! It wouldn't be so bad if i had the option to delete it but i can't! I now HAVE to root my device to get rid if it! :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
[Acer Iconia A500] Maliacrete:
3.1 has finaly arrived in Switzerland. :)
[Acer Iconia A500] lilirose:
Got my update yesterday in the Netherlands, a week after my partner got it (though we bought the Iconias at the same shop at the same time).
[Acer Iconia A500] sgdossey:
I didn't write it down, but I was on the latest OTA original ROM prior to this update. 3.01.
[Acer Iconia A500] mnaderi:
has anyone received a 3.1 update in Canada yet. I was in best buy on Thursday and one of their display models got an update??? i was so surprised. I was playing with it and i connected it to the wifi and it said update available, i accepted and walked away. Came back an hour later form shopping and it showed 3.1 under settings. My unit at home hasn't updated yet
[Acer Iconia A500] vince1979:
I live in toronto and I still have not received the update. Eagerly waiting
[Acer Iconia A500] dasudevil:
Still nothing for me in gilbert arizona. Then again I did get mine a few weeks ago. Will be checking a lot today. Thanks for the updates
[Acer Iconia A500] xendrome:
I have a suspicion that anyone on 3.0.1 - Acer_A500_1.141.07_COM_GEN1 will not see this new 3.1 OTA auto install since 1.141.07 technically was not pushed OTA.

I am thinking anyone seeing this OTA update is on 1.104.02_COM_GEN1

So if anyone can confirm what version they were on prior to getting the 3.1 OTA that would be helpful.
[Acer Iconia A500] briancarrie05:
I have had 2 tablets. The first one I had never had an OTA update pushed to it. I returned it due to GPS issues and the second one I got was immediately updated to 1.141.07 with an OTA download the very first time I turned it on.
[Acer Iconia A500] xendrome:
Actually you are correct, that update 1.141.07 was OTA, but only for a short time, then I believe they pulled it.

It will be interesting to see what people were running prior to getting the 3.1 I hope they all post when they get 3.1 and what they had prior.
[Acer Iconia A500] briancarrie05:
Gotcha. Do you know why they pulled it? I'm sure if there was something wrong with it, I would be one of the lucky ones to get it. I have not gotten the 3.1 update notice either btw.
[Acer Iconia A500] preynmantis:
I have Acer_A500_1.104.02_COM_GEN1 and I have no update available.
[Acer Iconia A500] dcoy82:
I was on 1.141.07 when I got the ota.
[Acer Iconia A500] karlkarloff:
No update here yet in North Carolina...I'm on 1.141.07_COM_GEN1 which I received OTA...I wonder if its based on location or possibly the date you registered it? However Acer determines the order in which we get 3.1, I hope they hurry.
[Acer Iconia A500] erica_renee:
They pulled the earlier update due to issues some were having. And there were some Google issues.this is all in abthread on here somewhere .thisnis the 3.1 as well as some hardware updates from Acer.if im wrong don't yell at me just look for the old thread explaining this.

Ohh here in Kentucky no update.but I got it the 3rd day pushed the other one that is

If my iconia was pink I would be sooooooo happpyyyyyyyyyyy
[Acer Iconia A500] dcoy82:
I got the update today and I bought my acer not long after it was released.
[Acer Iconia A500] captfx:
No update in Massachusetts.

I also have Build number ACER_A500_1.141.07_COM_GEN1 which I received OTA.

Waiting patiently. I hate how all the just released tablets point out that they are HONEYCOMB 3.1.

Makes me feel like we are second class citizens.:p
[Acer Iconia A500] kminix04:
no update here in Ohio yet... waiting patiently though
[Acer Iconia A500] GadjetGirl59:
Has anyone from the south received the update?
[Acer Iconia A500] briancarrie05:
No update here in TX... impatiently waiting
[Acer Iconia A500] xendrome:
If you would have read the VERY first post, you would have seen that the user is in Florida. And there are other users in Florida and the south that have gotten the update as well, but you OBVIOUSLY didn't read any of the posts.
[Acer Iconia A500] dcoy82:
I lol'd
[Acer Iconia A500] HamerPlyr:
How would it be pushed geographically since it's all internet based? Doesn't it make more sense that it would be determined by serial number or some other similar methodology?
[Acer Iconia A500] Dandarebr:
Could someone tell me what system languages are available on the 3.1 update?
[Acer Iconia A500] monkey10120:
Will I be able to update after I was bricked and restored myself to 1.141.07?
[Acer Iconia A500] erica_renee:
It will be the language you have now its a update to something you already own
[Acer Iconia A500] panda.bear:
No update here in NY.
[Acer Iconia A500] San Pedro:
Just checked for an update, and it isn't available yet. I'm in Japan, but my tablet was but in the U.S.... It seems that I'm on the .02 Gen. Hope I get it today during work.
[Acer Iconia A500] thunderkiss65:
I am in texas and have not received update as of now
[Acer Iconia A500] mayhem1983:
Nothing yet here in Waco, Tx
[Acer Iconia A500] FooFooNZ:
I left my tablet at home today (usually bring it to work) but will post if I receive the update. I'm in New Zealand, but purchased my tablet in Flagstaff Arizona.
[Acer Iconia A500] kylec:
just checked and still nothing here in Australia
[Acer Iconia A500] ShadowXVII:
As noted in the leaked OTA thread, I believe it means Acer_A500_<before>_<after>_COM_GEN1.

So you were running 1.141.07 and you will be upgraded to 4.010.07.
[Acer Iconia A500] sanaell:
it's the 3.1 for sure.

and I checked the 3.1 Taiwan its totally different...
[Acer Iconia A500] FooFooNZ:
Have you tried installing while plugged into power? I seem to recall reading that updates only work if the tablet is powered.
[Acer Iconia A500] hardslog:
Strange, my tablet had an OTA update when I first got it (2 weeks ago) and it is apparently running 1.139.05_COM_GEN1.

I'm from Toronto, Canada and no update for me yet.
[Acer Iconia A500] akkidy:
Oh, thank you for clarifying that for me. I guess I'm so upset I cannot update properly that I missed looking at the second build number correctly 4.010.07 and thought it was 1.401 :D

Yes, I did. Both with power adapter plugged and also with just full battery. I also tried to uncheck USB Debugging if that would make any difference, but it did not. I have no idea how come others can easily install the update and I have problem.

If anybody knows how to find the downloaded zip, I'd be happy to upload it somewhere for other people who might be interested to try it out and possibly help find a solution to this install challenge.
[Acer Iconia A500] ickata:
Mine received 1.139.05_COM_GEN1 OTA just after I got it and there is no 3.1 update for me yet. Im in Bulgaria.
[Acer Iconia A500] vari9:
I'm on Acer_A500_1.139.04_COM_GEN1 and I haven't received an update........
[Acer Iconia A500] zolhof:
Nothing here @ Brasil. Bought in Miami. 1.141.07_COM_GEN1
[Acer Iconia A500] mangolia:
3.1 update??

I have Acer_A500_1.104.02_COM_GEN1 and I have no update available, I am in California.:mad:
[Acer Iconia A500] wiidbzxt:
No update here in Mexico. Acer_A500_1.141.01_EMEA_GEN3 Android 3.0.1. :/
[Acer Iconia A500] zolhof:
1.141.07_com_gen1 here.
[Acer Iconia A500] TFordham:
Was hoping, but no update in SLC, Utah. :mad:
[Acer Iconia A500] dasudevil:
YEA.... Update in Gilbert AZ, USA...

Current version:

FLEX Version:

02_COM_GEN1

Android 3.0.1 (stock afraid to root)

Kernel Version:2.6.36.3-00001-g9b3ce2b

Build: Acer_A500_1.104.02_COM_GEN1

Update too:

1.141.07

Wow got all excited for a minor update. :'( Maybe i need that before i can get the good one. Well see. Updating now.