yashsingh1/xdaforums huggingface dataset:
[Xperia Arc General] Okluzhion:
My problem with the housing is not that tiny little crack up there, but the horrible quality of the housing. My phone looks terrible if you take a good look (good thing the color of the housing is dark blue, haha). ^^,

Sent from my cracksperia Arc
[Xperia Arc General] Adulmec:
Still No.1

I have own an Xperia Arc S since June this year and no cracks here.... I am just lucky, I guess... Glossy Black and it's made 12th week of 2012.
[Xperia Arc General] Poker gypsy:
If you get past 4 months without cracks you won't have any problems
[Xperia Arc General] mhyke13ph:
I think so too? I also have a Misty Silver Xperia Arc, I have for 11 months, and still no cracks :D
[Xperia Arc General] rustynuts34:
Had my housing changed in April and am still waiting for the cracks to reappear, so far alls good no cracks :)
[Xperia Arc General] kAcA.:
Just got a tiny crack, after about 4 months... :crying:
[Xperia Arc General] mr_torture:
In what place you get your crack? And what is the color of your housing? White, silver...?
[Xperia Arc General] kAcA.:
Just like the others - a hairline above the sensor... Midnight blue :(
[Xperia Arc General] mr_torture:
It seems to me that midnight blues are the most affected ones, but it could be up to fact that midnight blue is the most common Arc/S color.

Unfortunately, the only solution is to order another housing from eBay or something. You know that warranty services in our town are ridiculous. Noone will replace your housing as service covered by warranty.

Btw, I will order white housing for myself, just for reserve, in case that original one starts cracking.
[Xperia Arc General] kAcA.:
Uh I didn't see you were from Sarajevo on Taptalk :laugh:

I know about services in our town so I'm not expecting anything to be covered by warranty here...

It's really just a hairline, unnoticable if you don't already know it's there

So, you haven't got the cracks yet? Is it an Arc or Arc S and what colour?
[Xperia Arc General] BrazenRain:
From an engineering standpoint, if the top of the housing was under stress, perhaps from the amount of heat generated under heavy CPU loads, it makes sense for the crack to form around the proximity sensor, where the plastic effectively has a hole in it reducing its cross sectional area. On the bright side, once that hairline crack is there, the plastic should have plenty of room to expand and contract. My (midnight blue) Arc S has it and I honestly can't see it being bothersome (if I ever see it).
[Xperia Arc General] mr_torture:
No, nothing is appearing yet. It's 3 months and 17 days since I bought it. The model is Arc S and color is misty silver.

But I should note that I'm taking extreme care of my phones. I'm always wearing them in cases, leather or silicone or whatever, and I'm not exposing them to extreme forces, like tight jeans.

So I'm extremely carefull with this phone, Arc S. Simple logic tells that it's quite vulnerable, considering size, design, and light materials.
[Xperia Arc General] kAcA.:
So the crack is not expanding? If so I can live with it haha

Same here, always taking extra care and all my phones look like new. It's in a pouch case all the time but it just happened...

(I've sent you a PM)
[Xperia Arc General] mr_torture:
Welcoming myself to the club! :)

But it was my fault actually. Too much tuborgs last night caused me sleeping on my Arc S, literally. I was aware of that when I woke up this morning.

Now, the only thing left to do is finding high quality replacement housing on eBay.
[Xperia Arc General] 7xGhost:
Bad news. 6 month :)
[Xperia Arc General] mr_torture:
Well this IS really bad. Mine is almost invisible currently, but I guess it will get worse by the time.
[Xperia Arc General] Babis_ECE:
Just joined the club, yesterday night a crack surfaced above the sensor on my 10 months-old Midnight Blue Arc. Due to the color it isn't much noticeable but it's there. Maybe in a couple of months I'll get new housing to replace it, in white color.
[Xperia Arc General] mr_torture:
I'm thinking myself about getting the white one some day, as indeed it is the most beautiful one.

But on the other hand, the white case is most vulnerable one, regarding crack appearance. It's very very visible.
[Xperia Arc General] vr5411:
Mine cracked twenty days ago. After almost 11 months. Dark version.

Well tomorrow is the day of sending it to service. 10 days before expires my one year warranty.

I hope they will not make problems due to test point unlocked bootloader. I removed plastic that covers test points. As phone runs just fine.

I guess four weeks back to cm7.2 and my old HTC Desire.
[Xperia Arc General] Beyazit:
I have got a gloss black arc s. I used to 1 year this phone. I haven't got crack
[Xperia Arc General] ~MaX~:
mine also has this crack looks like many arc (s) have this prob
[Xperia Arc General] rustynuts34:
Now on my second lot of housing as Sony repaired my first and the crack is back above the sensor. :( think I might get it fixed again as I was told I had a two year warranty :)
[Xperia Arc General] Someguyfromhell:
From what I have heard, this issue is only on Arc phones. I have had my Arc S for quite a while, still nothing there.
[Xperia Arc General] FAdrums:
Nope i have an arc s and i have it! :(
[Xperia Arc General] mr_torture:
I thought the same untill few days ago. Sooner or later, it will appear.
[Xperia Arc General] kAcA.:
Nope, Arc S user here...

Sent from Xperia Arc S using Tapatalk
[Xperia Arc General] chandoliasnikos:
I'm lucky, 13 months and no cracks so far..

From the middle of nowhere

to the center of everywhere,

through my Arc S!!
[Xperia Arc General] Johnsmith12345:
Have same issue :(

guys think if i send it off for warranty claim and ask for white housing instead of black I have now they will change it ? they have to change to new housing to fix crack anyway
[Xperia Arc General] mr_torture:
Since this (1st January), my crack developed quite a lot, and is now looking like this:

I guess it will get even worse with time.

This really starts to annoy me, and on the other side I really love this phone, so I definitely decided to order housing replacement from eBay.

The only thing is, there are quite a lot of sellers, and it's hard to judge quality based on few preview pictures (which are quite bad and not detailed).

Simple logic tells to go with most expensive one, but I doubt there is any real difference, as most of sellers are from Hong Kong.

The most expensive one I found, is this one:

http://www.ebay.co.uk/itm/Original-...K_Replacement_Parts_Tools&hash=item3cc35ec809
[Xperia Arc General] Someguyfromhell:
Until now, I thought only Arc phones have that issue, however my Arc S has one of those cracks aswell, just above the proximity sensor.

It got me curious and I found 3 more cracks on the left side of the front cover.

Never dropped or let my phone fall, but yea, these have still occurred.
[Xperia Arc General] kAcA.:
@mr_torture

The crack will not develop more, I think that is the max it can grow. Mine is the same for some months. If you order a new one, please post link and tell where will you replace it. I think on eBay it's the same housing just different sellers (and prices), just find the color and the full replacement kit (with buttons etc.)

Sent from Xperia arc S using Tapatalk
[Xperia Arc General] mr_torture:
I just thought that crack will become more visible. There is no space for crack to spread more in length, but only for cracked area to be wider, like, two sides of plastic to be more separated.

However, even if it will stay like this, I will order replacement. As for where will I take my phone for replacing, I will take it nowhere. I will do it myself, and to be honest, I'm quite confident that I will do it properly.

I will most likely order white housing, and as for buttons, I can take buttons from my current housing, they are not damaged.
[Xperia Arc General] Sufinator:
cracks next to the light sensor but otherwise in very decent condition(never had a case)
[Xperia Arc General] RecklessTurtle:
All Anzu's I've seen so far have cracked cases near the proximity sensor. However, once the black plastic above the sensor is completely cracked, it doesn't widen or the crack doesn't progress to the shiny part. It just stays there.

However it is very annoying that Sony Ericsson couldn't foresee that. I am using a pouch type protector, I never dropped my phone without the protector and even than, I dropped it on carpet (a few times I might add). Yet still, the plastic is cracked. This just shows me

a) Sony Ericsson didn't do any drop tests prior to launch,

b) They did but it was too late to re-design the chasis, so they went ahead with it anyway. Basically, they didn't care, they were already so much behind the competition at that point, even a sub-par design would be preferable than delaying the product.

I would think it is the latter one :)
[Xperia Arc General] mr_torture:
I think this has nothing to do with doing or not doing drop tests.

As this crack appears even without any extreme force, and with many people it appeared all by itself. I never dropped my phone, I never hit it hard with anything, I never applied any force onto it, I never carried it in my jeans pocket, etc, etc...

One morning I woke up and noticed at that moment very tiny crack, and forced myself to believe that maybe I pressed hard my phone while sleeping, or something... But I doubt I did.

However, I think this is the most obvious design flaw since modern smartphones era. I mean, the design itself is beautuful, but obviously with some very weak points regarding build quality.
[Xperia Arc General] thehunterx:
I belive this is product quality issue.
[Xperia Arc General] SuperAnty97:
nice

---------- Post added at 11:28 PM ---------- Previous post was at 10:44 PM ----------

nice
[Xperia Arc General] RAMMZES:
I have such problem too, "proximity crack", but my Arc fell many times =)
[Xperia Arc General] mrp1375:
I've this problem with my Pure White Arc S.A crack near the proximity sensor on the left side and two cracks near the volume button on the side of phone.I own this phone since two months later and have no accidents like falling etc...

I think this happens because of expansion and condensation.
[Xperia Arc General] ManthanRB:
I bought an housing from ebay no original housing but made by some third party, the finishing is like original & you cant figure out the difference, its been 3 Months now i am using the housing & there is no cracks or anything stupid.

Also the seller claims that its made more tougher than the original one.

yes i can feel the toughness!!
[Xperia Arc General] hades187:
These cracks are the curse of the Arc.i can't unterstand Sony bringing out such a fail ... Have the same prob but dont want to kill my Arc by trying to change the Cover...
[Xperia Arc General] Comby_sk:
I have one crack near proximity sensor and one crack left from back button.
[Xperia Arc General] radheck:
that´s is a huge problem , because that phone cost 500 euros , I have 2 arc without that kind of problem , one with 2 month and the other one with 3 days , but im afraid. :mad:
[Xperia Arc General] teryshiryo:
Free... but only for this time~
[Xperia Arc General] langsk:
My wife one also got crack...

Midnight Blue, From Malaysia
[Xperia Arc General] dirobeshploppy:
same here - not impressed... :mad:
[Xperia Arc General] sidneylopsides:
I've just read this thread, and then looked, and I do have a hairline crack in mine there, but then again I've dropped it many times, I'm quite clumsy...
[Xperia Arc General] Step666:
Tut tut tut - well at least you have those 5 Motorola ROKRs to fall back on ;)
[Xperia Arc General] sidneylopsides:
ROKRs? Wow, that's a blast from the past!

The crack in mine is barely visible, you can only tell if you run a fingernail over it really, not like the pictures on the first page.
[Xperia Arc General] Step666:
Yeah, well, last time I saw you, you'd just gotten them :p

My cracks pretty similar, you can only see it in certain light and I only spotted it because I was looking for it after reading this thread.
[Xperia Arc General] Imdking:
Skinny jeans! Stop wearing them sh!+$
[Xperia Arc General] radheck:
any answer of sony ?
[Xperia Arc General] robiceli:
No cracks on my 3 months old midnight blue Arc yet and hopefully it won't ever happen.

I usually wear jeans and carry my phone in my pocket, in a soft carrying pouch which I bought and used since day 1.
[Xperia Arc General] m2kk:
I've got a really small crack that doesn't run all the way through to the top of the housing. But still - it is there :(
[Xperia Arc General] sneakingimperator:
Crack on ARC

Hello dear,

I am Italian and I have a Deutsche ARC.

I also have an Xperia Arc with a horrible crack under the sensor.

I contacted sony ericsson ITALY support via chat on the sonyericsson official site.

I explained the problem and I also linked this discussion to highlight the seriousness of the problem.

They answered me saying that they are not aware of this problem, they can not follow and read the forums, and they say that the users should bring the problem back to them, instead of talking on the forums.

And finally I was dismissed by saying that I would try to bring it to technical assistance and see what they'll say.

So I invite all those with a crack under the sensor to contact chat support and inform them, even if you have already repaired it, so that they realizing this and our terminals will repair for free.

(Sorry for the bad English)
[Xperia Arc General] :
my 3-month midnight blue arc got that hairline crack too.

dunno when, only noticed it after read that thread.
[Xperia Arc General] Flo95:
Tomorrow I have it since 2 weeks and it's fine.

Midnight Blue Arc
[Xperia Arc General] norge-xda:
Same here, I checked my Arc after reading this topic...and the crack is there! Damn!

It's definitively a SE problem, we all have the same crack! It's impossible that we all let the arc dropping and causing exactly the same crack
[Xperia Arc General] l3mm:
Had my Arc about 2months now and I have just noticed a very small crack between the light sensor and top of screen.

I must say tho, I don't think I would have noticed it if it wasn't for this thread (dam you XDA!), but it is definitely there.

I always keep it in leather case, but I have dropped it a couple of times, most recently out of the case on a hard floor so I thought the screen would have cracked I was so clumsy but its all ok
[Xperia Arc General] sneakingimperator:
we have to contact the S.E. support ! I did it yesterday via chat on the Official S.E. site.

my horrible crack :(

http://imageshack.us/photo/my-images/94/dsc00148ny.jpg/

http://imageshack.us/photo/my-images/694/dsc00155vt.jpg/
[Xperia Arc General] kistigun:
Little update: recieved a new arc today and returned the cracked arc to SE
[Xperia Arc General] sneakingimperator:
where are you from?what did they say?
[Xperia Arc General] kistigun:
I'm from the Netherlands. I've contacted SE about the crack and they told me they wanted to investigate my Arc and the wanted to swap my Arc for a new one. So i agreed(duh) and now i have a new uncracked Arc :D
[Xperia Arc General] sneakingimperator:
How do you contact SE? chat, email or calling? :P
[Xperia Arc General] kistigun:
i've contacted the dutch SE facebook team about it
[Xperia Arc General] teryshiryo:
You are damn lucky man~

SE just give me FOC for front housing replacement!!:eek:
[Xperia Arc General] chrisss87:
noticed the same kind of crack today.... :(

besides, it is the proximity sensor. the lightsensor is the left one
[Xperia Arc General] im_iceman:
I'm meeting the SE UK Product Director on Thursday.. We'll be discussing this issue... will update you all on the outcome.
[Xperia Arc General] sneakingimperator:
:D yuhuuuuuuuuu !! thanks =D
[Xperia Arc General] Step666:
Business or social? :p ;)
[Xperia Arc General] bloomer2011:
Another +1 . UK-purchased blue Arc, fine crack as per photos on first page of this thread.
[Xperia Arc General] bill.d:
heres a link to the sony ericcson facebook discussion forum and a post i made about the cracks , might be worth it if more people complained in the linked thread as sony have replied there

https://www.facebook.com/board.php?uid=35313373389#!/topic.php?uid=35313373389&topic=27898
[Xperia Arc General] Poker gypsy:
My crack
[Xperia Arc General] sneakingimperator:
your is a silver version!! ...doh..

heres a link to the sony ericcson facebook discussion forum and a post user

made about the cracks , might be worth it if more people complained in

the linked thread as sony have replied there.

https://www.facebook.com/topic.php?uid=35313373389&topic=27898

this is Italian S.E. page..

http://www.facebook.com/topic.php?uid=111707335537010&topic=930

please post in each other
[Xperia Arc General] im_iceman:
Business, then social!

Sent from The arc using XDA premium..
[Xperia Arc General] Poker gypsy:
No it's the crappy midnight blue lol
[Xperia Arc General] Poker gypsy:
Or I should say cracky lol
[Xperia Arc General] xtacy!:
LOL! @Poker gypsy
[Xperia Arc General] xtorm80:
both FB page was not found....
[Xperia Arc General] bill.d:
try this one

https://www.facebook.com/board.php?uid=35313373389#!/topic.php?uid=35313373389&topic=27898
[Xperia Arc General] sneakingimperator:
sorry. now they're ok =D
[Xperia Arc General] sneakingimperator:
mmm...cracked? ahahahha i don't know...i'm italian xD
[Xperia Arc General] sneakingimperator:
right ! =D
[Xperia Arc General] im_iceman:
So.. Had my meeting with SE product director yesterday and they have confirmed that centrally they are aware of this problem and their hardware planning and support people are looking into it.. They've also taken an action to flag up the issues that some of you seem to be having getting this resolved under warranty... No immediate answers but comfort that they're accept the issue is real.

Sent from The arc using XDA premium..
[Xperia Arc General] sneakingimperator:
hi dear, then they'll repair or replace the smartphone under warranty?or not?
[Xperia Arc General] Sanbonmatsu:
barely visible, but that's the way it starts:
[Xperia Arc General] Poker gypsy:
Yup in about a month or two it will grow!
[Xperia Arc General] shtreber:
Got it too...
[Xperia Arc General] xperia arc:
My Arc (blue) is 3 months old now, started cracking about 3 days ago, I've never dropped it..
[Xperia Arc General] mkstevo:
Having had my Arc for less than three weeks now, after reading this thread examined mine really closely I can see a tiny 1-2mm long crack stretching up from the sensor.

I was not just surprised but bitterly disappointed that a 'phone that cost so much could start to crack after such a short period of time.

My 'phone has been kept in a hard leather case since getting it, and has spent most of its life in my top pocket so as not to run the risk of sitting on it. I've treated it with kid gloves as I have all my previous mobiles, all of which could still pass for brand new. I for one shan't buy another Sony Ericsson 'phone, not only that but my 'bargain' contract which provided the 'phone looks like it will work out expensive when I am forced to replace the 'phone well before the two year contract expires. How much does a Galaxy S cost sim free...
[Xperia Arc General] xtacy!:
Do the cracks affect phone performance at all? Or all you just miffed that the cracks seem to be appearing for no fault of yours?

If it's not very visible, I think I'd be able to live with it. (Replacing the housing or the unit is too much of a hassle, especially setting the phone up just the way you want it all over again).
[Xperia Arc General] Step666:
Doesn't affect my handset's performance in any way, no.

It's just a tad annoying.

I'll live with it unless it gets any worse though.
[Xperia Arc General] mps83:
i have the exact same crack above the light sensor, i presumed id done this by accident but now i know i obviously hadn't. I have a midnight blue Arc, about 2 months old.
[Xperia Arc General] Poker gypsy:
It makes the phone look crappy! I take care of my phone but it looks like junk every one saying it's not as fast as the gs2 but it's sexy? Well my phone looks like crap!
[Xperia Arc General] Poker gypsy:
It will get worse
[Xperia Arc General] Poker gypsy:
It bothers me because it's not my fault and makes the phone look like junk
[Xperia Arc General] enrique71:
Yep, I got the exact same crack in my blue Arc !
[Xperia Arc General] ransflyer:
The xperia X1 was known for its cracking case and keyboard where the keys stopped working within a month of replacement.

Mine has also got the screen lifting up on the left where the headphones plug in. I'll be able to get my fingernail under it soon.

I thought SE would have got it right by now.

Sent from a Galaxy (Tab) far, far away....
[Xperia Arc General] mkstevo:
Miffed that my 'phone looks ten years old and badly treated before it hits ten weeks, never mind ten months.

I'm not sure I will be able to live with it if it deteriorates, it will drive me bananas.

Everyone I show it too that has an iPhone will possibly be impressed by the screen, probably be impressed by the range of apps, surely be impressed by Android, but distinctly unimpressed by the cracks. Will they be tempted from the iPhone to Android? Maybe, but not to Sony Ericsson. Which is why Apple is likely to continue to succeed, the first stylish and slim competitor to the iPhone seems fatally flawed in the style stakes due to lack of long term testing by SE. A real pity as I really like the 'phone, I like how slim and light it is, I like the looks of it, I like the large and clear screen, I seriously don't like that after treating it like a new born baby for two weeks it looks second hand.
[Xperia Arc General] Step666:
You got Tuesday's Euromillions number on you while you're making predictions?
[Xperia Arc General] sennyqtek:
I also would not like the cracks, since you would expect from a phone in that phone range that it is solid... especially when you use it with caution to damage..

but for me I don't think the phone would be a total failure because of that... It would take some time to get used to it and the first few days I would swear for it, sure. But if it would not get worse and would not cause any other side effects I would not suddenly go from ' I love it' to ' I can't stand it'. I had a nokia E51 before and though I'm very cautious in handling my phones I let it slip out of my hands once. It fell on the floor and there was a tiny crack in the housing. First few days I kept noticing it but after a few days I forgot about it. The phone still functioned well. And I know there is a difference as I let it drop myself but the outcome is the same. The phone still functioned as I wanted.

Still, imho it is an expensive phone and you would expect quality above average in return so I understand all of you who are very disappointed about it. But maybe for some of you it will fade away when you don't experience any other downsides due to the cracks..
[Xperia Arc General] Poker gypsy:
I'm psychic! it will get bigger just as the sun will rise! it don't happen over night but keep an eye on it ! and you will get one on the bottom!
[Xperia Arc General] shtreber:
I could take lg optimus 2x.which is way.better in performance(just for tegra,i dont mind dual core) but i took this one just for it sexy look...it just doesnt seem right. I think that this problem is from exposure of heat... Not from battery it went two times to 45 celsius but i left it once in bag on the sun, after i saw it, battery was 55 but when i took battery out and in, it was 39... :O
[Xperia Arc General] george232:
How many of the people with cracks use the power button to lock/unlock (in contrast to locking widget/menu button)?
[Xperia Arc General] mps83:
i very rarely use the power button to lock/unlock