yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] ScrapMaker:
I had to do this on my HTC Touch, but not because of dead pixels. It was because of different LCD panels. One had 180 degree view angles, and the other was about 60 degrees. The employee happily opened up 9 boxes for me, and flagged the crap ones to send back to HTC. Until I had shown them the problem, they hadn't even noticed.
[HTC EVO 3D] drbadass:
Went into another store and did it. Got some push-back, but third phone's the charm!
[HTC EVO 3D] sand1303:
What the f**k is a dead pixel? So many people talk about them but I don't even know what to look for.
[HTC EVO 3D] jxr94:
I don't want to sound like an ass, but i'm just so happy that my phone came defect free lmao with the exceptiong of the possible light leakage. No dead pixels, no dust! Solid power button and all. Sigh, never had this with my hero and evo, but yea, just happy.

EDIT: My search button stays lit if i turn the others ones off with that market app, but otherwise, they all turn off so that one doesn't matter lmao.
[HTC EVO 3D] buck1623:
No dead pixels here either...
[HTC EVO 3D] Alanmw86:
Lot of bs information in this thread (and I only read like 5 posts)

once you exchange this phone you CANNOT just keep exchanging it.

there is a warranty period, and after the first exchange thats what your using.

once you exchange the device once for another EVO 3D you CANNOT change the phone out for a different model or return it.

yes you can keep bringing in a phone with problems for exchange under warranty, but you may be required to wait while it goes through service and repair, and you may get a refurbished phone to top it all off.
[HTC EVO 3D] Alanmw86:
go ahead, exchange that phone a few times and ask them to cancel your line, they'll be happy to inform you that you need to pay the full termination fee.

you simply can't do this, stop spreading BS information.

you get 1 return OR exchange.

once you exchange you can't return and your into your warranty coverage.

you can't keep exchanging it...lmao.

if you're unhappy with the first device you have to ask yourself, alright, do I really want to get another one of these devices? should I return it and wait for something different? should I exchange it and hope the new one isn't this way and if it is be fully aware that I need to go through service and repair warranty process.
[HTC EVO 3D] Alanmw86:
oh and the online customer service rep is wrong.

your going to goto the store and ask for another model and managers going to laugh.

your going to say but CS told me I could!

and they're going to say go whine to CS about it and make them do it because that's not policy.

Of course you may get a nice manager willing to do it, but doubtful.

direct quote from the policy linked on page 2 of this thread

"You may exchange an item only once during the initial 30-day period. An exchange does not extend the 30-day period."

notice where it says you may exchange an item only once?
[HTC EVO 3D] drbadass:
That's fine Alan, but just so you know, I just went there and exchanged it. It was my 2nd exchange.
[HTC EVO 3D] Alanmw86:
then you just had a miracle happen and feel fortunate about it.

but don't sit around acting like its to be expected, given, granted, or repeated.

as consumers its your responsibility to make the the right call, not go in and complain because you didn't.
[HTC EVO 3D] drbadass:
Take it easy, man. It's not my responsibility to manufacture a phone free of defects. There's quite literally nothing I could do to influence whether I got a defect free phone on my first or 2nd go-round. I don't know why you're acting as though I made some irresponsible mistake.
[HTC EVO 3D] CheesyNutz:
let sprint or Best buy try this with me i have the private number of a lady in dan hess off that handles all my troubles with sprint .
[HTC EVO 3D] bradley26:
Loophole!!!

I had some glitch with my first 3VO and was told to go to a service store and have them sign off on it and then you will be able to return the phone more than once if you continue to get a defective device. Hopefully this helps.
[HTC EVO 3D] error4o4:
More than once I have had to deal with this at my store. And more than once I've told the customer "You have two options that I will happily offer you. 1) Keep your device since you've already traded it in once. 2) Return it and try a different store."

The fact of the matter is that I cannot keep wasting devices on just one person. It costs me money. More money than any single customer is worth, brutal but true.

You have your rights as a customer to request such things, I have my rights as retailer to turn away your business if its not cost effective.

Its a lose-lose situation really :(
[HTC EVO 3D] Alanmw86:
it's consumer education failure and impatience by people used to getting what they want.

People need to start realizing...

you have the choice to return this device, its defective, why do you want another?

return it, check some other peoples devices out, read some reviews, wait for some bug fix's or revisions, and come back and buy it at a later date.

or exchange it, and live with the consequence.
[HTC EVO 3D] sugarman19:
Are there any apps to help find dead pixels? Don't see any dead pixels yet.
[HTC EVO 3D] Gilbot:
What about phones with a yellowish tint? I noticed my phone does not look as good as my previous Evo and the screen's got a yellowish tone.

Does anyone know if BestBuy has instore demo phones? I want to compare. if its intended then i'll stick with it i guess.
[HTC EVO 3D] Alanmw86:
from what I've read, there has been some issues with some phones having yellowish tint, def not normal.
[HTC EVO 3D] overclockxp:
My 3vo has a more yellow cast than my 4G. This could easily be fixed with an color adjustment setting since it is probably a digital connection.

Use Dead Pixel Test in the market. Works great on the qHD screen.

This.

Swyped from my Atari 2600 3D & edited on my desktop
[HTC EVO 3D] drbadass:
You aren't making any salient point.

Situation: Customer has a BRAND NEW phone with dead pixel(s)

Solution: Exchange for another device and hope it ISN'T defective, or.... (???)

Where is the consumer education failure? Would you have people recognize a defect, then grin and bear it?

Bug Fixes/Revisions don't have any bearing on poor Quality Assurance on the part of HTC.

It only makes it MORE DIFFICULT to exchange if you choose to sit on it past 30 days, waiting for some non-existent quality assurance by HTC (NOT Sprint).

So WHERE, in ALL OF THIS, I ask, is the "Consumer education failure" ?

Give me a F---ing Break.

Just to clarify: I am not placing the blame on Sprint for this-- This is purely HTC's poor quality control issue. I am simply saying, there's no reason to dish on a customer who buys a brand new device expecting it to actually be... oh, I don't know, in NEW condition, and finds that it already has an issue.

For error4o4/other Sprint employees: I am sorry to have put you through this, it certainly is not my intent to cause difficulties in your life. I simply expect that the product I am paying for will be the one that I get. If I knew of a way to address this issue without placing stress on your business I would do it in a heartbeat.

/rant
[HTC EVO 3D] heldunder:
they lied to you, you can only bring it back one time for non mechanical failure reasons, like " i like this other one more" but if there's a defect you can do it as many times as you have defects.
[HTC EVO 3D] Alanmw86:
No I'd have them return the device and buy something different, as I have done myself and advised others to do as a Sprint employee.

It is consumer ignorance to think buying another device when issue's are popping up left and right to just exchange it and have the problem solved.

its one thing to have a defect and replace it, its another to buy a device with a known issue and expect it to not have it again.

It is consumer education failure if the consumer fails to research the product or ask the appropriate questions as to get another of the same device with known issues.

now when I was a sprint employee, I would have absolutely ZERO issue taking out a phone, popping a battery in and letting you check it out to make sure it fits your standards, but once you exchange it, and walk out that door, theres no way I'd say that I haven't done everything possible to convince you that you need to be final on this, and as a consumer you should do the same yourself, because once this exchange is done, your in the warranty period..period haha.

not to mention, ALL BS and opinions aside....

policy is 1 return/exchange within 30 days, be responsible and abide by that in the best way possible, it is what it is whether we like it or not and believe me I MYSELF have been in this situation and very angry, so I don't disagree, but I've also been on the other side of the table, and you just need to do the best you can in any give situation.

I am by no way saying not to ask for an additional exchange if you run into one of these scenario's, but I really don't think anyone should be walking around thinking they are king **** and owed it. You are however owed a warranty exchange, but not a return, and not an exchange for a different device, because you were already given that option and declined at that point.
[HTC EVO 3D] Gilbot:
What do you guys think? Just trying to make sure before I bother making the trip to BB regarding the screen tint. Evo 3D on the left, 4G on the right:
[HTC EVO 3D] :
SLCD displays have a warmer tone to them. Does this really bug people?
[HTC EVO 3D] Gilbot:
Its bugging the hell out of me. It makes the screen tone slightly darker. If this is indeed intended, then I might just not bother. I just want to make sure whether or not what I am seeing is intended or not.
[HTC EVO 3D] :
I have seen the SLCD display on many different devices (not just the EVO), and I can assure you it produces a warmer tone.

Edit: But if it bugs you that much, try exchanging it to see if you get a different panel that produces a cooler tone.
[HTC EVO 3D] Gilbot:
Alrighty. I just figured I'd ask here for input before wasting time. Thanks.
[HTC EVO 3D] Wekko306:
So you're saying that if you have a defective product (where the defect is clearly not your own fault) and have it exchanged for a second one then it is your own fault if the second one is defective as well? Wow...

I don't know about you, but I wouldn't (and haven't) put up with that kind of crap. When I bought my Desire HD, the first unit was defective in that it rebooted randomly several times a day. I went back to the shop where I bought it and had it exchanged for another Desire HD. Unfortunately, that one had mechanical defects as well. How is that my fault? Of course, the guy at the shop realized there was nothing I did wrong so I just got a new one that worked properly. I just had to fill in some form describing the defect so he could get some money back from HTC as it was clearly due to HTC's quality control.

I'm not blaming any retailer for selling defective products, but don't give any BS about it being consumer education failure.

If you bought a brand new car that had some mechanical defect that doesn't occur all that often and you had it exchanged for a new one, would you really consider it your own fault if that car had some defect as well? I know I wouldn't.
[HTC EVO 3D] ramiss:
Sorry, but regardless of policy, the above logic is epic FAIL.

1) If you are selling defective products to the customer then guess what...it is your fault (as in you representing Sprint/HTC) and you need to eat the costs if the customer demands that the product...oh I dunno...work like it should!

2) If #1 causes you to lose money then you need to complain UP to HTC and Sprint and get this resolved.

At the very least....if you as a store just turn the customer away they you are NOT effectively communicating UP to the company (Sprint/HTC) that there is an issue with a product line, which in-turn causes You, Sprint and HTC to lose even more money due to returns....where is the logic in that?

And....even more importantly...Sprint/HTC should be compensating YOU the store for returns due to manufacturing issues. If they are not then that is the root issue and needs to get solved for everyone's sake.

Richard
[HTC EVO 3D] Zoidpilot:
F*CK... Just noticed I have a dead pixel while reading this post... Just got the phone today too
[HTC EVO 3D] tmwfla:
I have about 11 dead pixels at different areas of the screen. I've debated returning it and trying another one, but:

1) Sprint was VERY clear on the 1 return policy thing

2) The pixels are so small on this phone, I have to try really hard to even see them on a dark background, or even w/the dead pixel test app

3) Other than the pixels, my phone runs flawlessly; I've read where people are getting varying degrees of performance w/different units
[HTC EVO 3D] eman3316@optonline.net:
11 is a large amount. I would surely return that one. Odds of getting more then 11 I think are pretty slim.

Most people have been complaining about 1 or 2. I have 1 the size of a pin tip on the side of the device that can only by seen on a black background in the dark. Not worth exchanging.

This issue is not just related to the EVO 3d but LCD screens in general. So it is a pretty common thing to see a stuck pixel on your device. A lot more people probably have it but do not even realize.

Even if they would continue to exchange them, how many devices does one want to go through to find one that does not have any stuck pixels. You can spend months and in that time you will just not get to enjoy the device at all.

I think the best thing to do is weigh how bad it is and then think you might get one that is even worse although in the case of 11, that is the most I have heard so far so your odds are pretty good of getting something better.
[HTC EVO 3D] u921333:
So with all the comments about its your choice take the one exchange or return it but only one or the other wouldnt it be smarter to just tell them ok I want to return this then turn around ok I want to buy this?

That seems to be the flaw with the logic. If I can return free for first 30 days and cancel contract then I could just do process again and that would be under a whole new 1 time event contract. Or am I missing something here?
[HTC EVO 3D] drbadass:
Couldn't have said it better myself. This is exactly my point.
[HTC EVO 3D] Harfainx:
Most companies have a policy about the number of dead pixels on a screen before it's considered "defective". Apple's policy is 3 pixels, Archos' policy is 3 pixels, most TVs are 8 pixels.

I'm not sure what Sprint's policy is, but if it's 3 pixels and people are returning the phone for a single dead pixel, then they could in-fact consider your return to be your one allowed 30 day exchange/return for any reason.

Then if you have one or two dead pixels on your next one, you could be out of luck since you can only do a single 30 day exchange/return for free.

Unfortunately after Googling around, I can't find Sprint's official policy about dead/stuck pixels.
[HTC EVO 3D] Alanmw86:
you can, and I knew many people that exploited this, thats why they brought in the 35$ restock fee.
[HTC EVO 3D] c01e:
While I do not know Sprint's policy on dead pixels but best buy's is 5 total or 3 in a 1 inch area on the screen... Anything else is tough cookies... Its on the big ass signs near the doors usually...

No Dead pixels on my 3D... Also everyone I know who got them (whopping 3 people lol) they do not have any faults also...
[HTC EVO 3D] iTouch24:
I also have a dead pixel, pretty much right in the middle of the screen. If it was more on the corners i would let it slide. I do see two more if i move the screen on a tilt while using the dead pixel test application.

One thing that really bothers me is that this happened to my screen so far once, which i am not sure why. See that line that goes across the screen? It followed when i moved to different screens and fluctuated from one to two bars.

At this point i am not going to take any chances.

If u exchange phone, does your 30 day return policy reset itself again from the day u receive the 2nd phone? I am thinking NO. If u have an issue with your 2nd phone after the 30 days of your initial purchase then it goes the repair route.
[HTC EVO 3D] Alanmw86:
First of all, having been a Sales manager at a large car dealership and sales at other dealerships, goodluck "exchanging" a car at all haha.

second off, exchange, and warranty exchange, are two completely different things, which seemingly, none of you are grasping.
[HTC EVO 3D] Sliverme:
Vin's words to live by

A dead pixel is black and does not light up anymore, a stuck pixel is a color that won't change (mine is green). I was about to throw a fit and use the 30 day return policy but after almost 3 days of setting it up and tweaking it I say F it...

The 1 year that I had the EVO 4G flew by like it was 3 months so I figure I'll have a new phone model to grab soon enough. As my friend Vin says, "don't sweat the petty stuff, pet the sweaty stuff." He's a wise man... :D
[HTC EVO 3D] freeza:
No dead pixels here either, but I did exchange for a different reason and was not told this at all. I will pull the bull**** card. Whoever told you that blatantly lied.
[Galaxy S II Q&A, Help & Troubleshooting] thesludge:
This might be an obvious one but how on earth do you stop the music from playing? Alli can see is the pause button.
[Galaxy S II Q&A, Help & Troubleshooting] TheGhost1233:
That is enough, pause and leave the music player. No need to close/exit anything yourself.
[HD2 General] Contactor-E:
Hi,

Sorry for my (maybe) stupid question:

3.14.04666 or 3.14.407.2

I would say, 3.14.407.2 is newer, but maybe the zero is not important and 466 or 4666 is higher than 407... :confused:

I couldn't find any answer to this question.
[HD2 General] TheATHEiST:
Just go to HTC's website in your country and get latest rom from there, They will be dated.
[HD2 General] Contactor-E:
Thanks for your answer but I did this already. The problem is that I couldn't find the 3.14.04666 version on the htc website (which is installed on my HD2), but found 3.14.407.2. Thats why I'm asking this question...
[HD2 General] domstephens:
Yeah. I been looking around for the lastest rom too. I'm still using 2.15. And this **** is ****ing up hard.
[HD2 General] fred_up:
the .407 is the HTC German version.

.406 HTC French

.405 HTC WWE

.404 HTC Netherlands

There is also version numbers specific for country operators (ie Vodafone Germany, Orange UK, T-Mobile US).
[HD2 General] samsamuel:
Yea the third set of numbers are region not version.
[HD2 General] Contactor-E:
Hi, thanks for your answers.

That means, only 3.14 is important.
[Thunderbolt General] Bellflower:
Hi all - I'm very new to all this, but I've been trying to research and read up on everything. I believe I have the rooting process down, but I'm just so nervous about flashing CM7. I don't want to brick!

Is it basically the same as flashing any other custom rom? Or are there any other specific steps involved when flashing CM7? I just want to make sure I do everything correctly. I've looked but really the only step by step guide I can find is wiki.cyanogenmod.com/wiki/HTC_Thunderbolt:_Full_Update_Guide, but it has some different steps in the rooting process such as downgrading and s-off. This is the rooting guide I was following forum.androidcentral.com/thunderbolt-rooting-roms-hacks/72524-procedure-how-root-thunderbolt-adb-windows.html.

Just confused on what steps to follow. Thanks in advance for any help!
[Thunderbolt General] novafoundry:
I followed this one: www .androidpolice .com/ 2011/ 03/ 19/ exclusive-how-to-root-the-htc-thunderbolt-and-unlock-its-bootloader / (sorry for the spaces) which basically looks like the same thing as the wiki link you sent.. but perhaps formatted a bit better.

After that, I installed rom manager, downloaded the current cm7 build (and gapps from rom manager), and flashed it. .. I did later go back to upgrade my radio the the 402w version, as that seemed to help with some stability issues.

Right now cm7 is *mostly* stable for me.. I get some oddness after a day or so of uptime.. suddenly the phone thinks it's in angola.. the only way I can clear that boot into recovery and wipe the cache. I've also had issues in launchpro where the non-launcher pro widgets seem to get corrupted and not load after a power off/power on (although no problem with a reboot....)

Lots of people complain about the 4g support although that's not so much of a concern for me (I don't live in a 4g area.. I bought the phone for development, I needed something with a better camera then the motorolas).
[XPERIA X1 Q&A, Help & Troubleshooting] pankaka:
Got any recommendations?

Gingerbread rom seems to be the best but the download link is down :(
[XPERIA X1 Q&A, Help & Troubleshooting] neoofoox:
First of all: STOP DOUBLE POSTING!!! you created a second thread here. ONE is enough.

The Hardware of X1 is not very good for gaming, and most of the games are laggy, maybe it is caused by the drivers used in Android, because Android is still in development for X1, or the X1 is going to its limits.

You can find Gingerbread here.
[XPERIA X1 Q&A, Help & Troubleshooting] pankaka:
Wait is it same as http://xdaforums.com/showthread.php?t=895054

Because I am going for the high fps and long battery time.
[XPERIA X1 Q&A, Help & Troubleshooting] neoofoox:
no its not the same, you can try if fps and batterie life is the same, in my opinion cwm is faster than the ext2 version
[XPERIA X1 Q&A, Help & Troubleshooting] pankaka:
You are stating it is faster and that's all I need, thank you.
[XPERIA X1 Q&A, Help & Troubleshooting] pankaka:
Do I really clockworkmod for this mod?

Or is optional for recovery?
[Captivate Q&A, Help & Troubleshooting] punpun214:
Hey guys.. I just have a question about transitions. I'm on apex 7.2 and I was wondering how I can get custom transitions animations. My friend has the screens rotating in a circle and I thought that was pretty cool. Any help would be great... Thanks
[Captivate Q&A, Help & Troubleshooting] watsa:
which launcher was he using?
[Captivate Q&A, Help & Troubleshooting] punpun214:
Oh I don't know.. I'll ask.. The transitions in the settings were also like that though.. I'm using touchwiz 4.5.. Is it possible with this launcher?
[Captivate Q&A, Help & Troubleshooting] watsa:
If u use ADW launcher you will have 6-8 different type of transitions. One of them is circular. As of now this isnt possible in Tw4.5
[Captivate Q&A, Help & Troubleshooting] bigfau:
Go Launcher Ex

I think it was Go Launcher Ex chariot transition.:D
[Captivate Q&A, Help & Troubleshooting] CremeFraiche:
launcherpro has the same effect also
[Verizon Droid Charge] Turb0wned:
Ok let me try to explain this as I have not been able to find my answer.. I rooted my charge and flashed gummycharged. I forgot to make a back up of my stock rom.

I would like to start from scratch again. I would like to unroot, have the stock rom ED4 and stock kernel so I can root again from the begining... How would I do this?

Please do not post Questions or Problems in the Development Forum
[Verizon Droid Charge] Turb0wned:
Would this be the way even though im on ED4?

http://www.mydroidworld.com/forums/...harge-full-factory-tar-flashing-software.html
[Verizon Droid Charge] bkhorn:
That's how I would do it.
[Verizon Droid Charge] hogowner:
I used this method and it worked like a charm and I was on EE4 :)
[Verizon Droid Charge] Turb0wned:
Tried it and it worked perfect. This should be a sticky.
[XPERIA X1 Android Development] pankaka:
What's the best rom for gaming?
[XPERIA X1 Android Development] ilgreco112:
dont think you can use x1 to play games
[Sony Ericsson XPERIA X10 Mini] sfex3best:
Hi I have a x10mini pro which I have rooted and installed xrecovery for.

The problem came when I tried installing the "slade87_MiniCM6_v5.0_XRECOVERY" custom rom because for some reason it sticks on the startup:

(viewimage)

My baseband version is M76XX-TSNCJOLYM-534040415

I can root and install xrecovery fine. But The main part I dont understand is installing the Custom Rom.

Could anyone help me?:)