yashsingh1/xdaforums huggingface dataset:
[T-Mobile LG G2x] pinoyclass:
I purchased my G2X 4/19 through the retentions department and never exchanged yet. It's been fairly good to me so far other than the internet dns issues. I have been waiting around for the updates to come but who knows when that will come. I am now experiencing random reboots and phone getting hot in my pocket for no reason. I want to call in report the issues to tmobile for an exchange but really would hate to receive a refurb device and only to receive a worse device than I have.

I know the website has been showing out of stock for the last month but does TMobile have devices readily available for exchanges or are those also out of stock? I'm trying to figure out if I could somehow use this in my favor if I can ask them if I could have a sensation instead?
[T-Mobile LG G2x] Cyberdan3:
I have been lied to so many times by different reps. One says they can give ne the galaxy s 4g for free (which I don't want). The other says I could pay $50 to get the sensation. I said no to that. The next Rep stated there are no offers other than exchanging for the same thing. I am on my fourth G2X and it is getting rediculous. I emailed a long letter to a bunch of the corporate execs about this unacceptable and incobsistent service. We will see what happens. Their whole thing is that the g2x msrp is $499 whereas the sensation is $549. They say the sensation is a more expensive phone and you have to pay to "upgrade", even though it is the only comparable replacement at this point.
[T-Mobile LG G2x] player911:
Then pay the $50 and get the Sensation. If the Sensation is $50 more then it is $50 more. If you walked into a Tmobile store right now, they wouldn't sell you a Sensation for $500.

Basically they are giving you a refund of $500 to put toward another phone. That is pretty generous.

If the OP hasn't had any problems then I'm going to assume he hasn't called in any replacements. They typically don't offer other models until they've shipped out 3 replacements (the 4th offering a different make/model). I think the OP is asking whether they still have refurbs to send out... which I think they still do. So you'd probably have to go through the whole replacement process for a while, which isn't cool just to get a different phone.

I had a replacement shipped to me once and it had horrible backlight bleeding. I called and told them it was defective and shipped it back. My original phone I bricked but revived, thankfully.

All in all, I would call and ask and see what they say. If they send you a refurb, send it back it is worse off.
[T-Mobile LG G2x] jrwingate6:
The only way your going to get a even replacement is getting a rep who actually knows about phones and is willing to get a supervisor override.
[T-Mobile LG G2x] randyp007:
how

how do i get the supervisor override done?
[T-Mobile LG G2x] jrwingate6:
I wouldn't even know how to go about asking for one. I was just lucky enough to find a rep that was understanding. He put me on hold, talked to a supervisor and then put me on hold again while he went to his supervisors computer to do the override.
[T-Mobile LG G2x] moshe22:
Did you had your phone running stock all this time?

Sent from my G2x
[T-Mobile LG G2x] Horsey:
If I got my phone off CL am I SOL when it comes to an exchange? :confused:
[T-Mobile LG G2x] jmao:
i am wondering as the guy above me ^_^

i love my g2x, but the sensation is quite something
[T-Mobile LG G2x] jrwingate6:
WHat is CL? If you meant off contract then no your not SOL. I got my G2X off contract as well and I am still off contract even though I got a free Sensation and keep my G2X.
[T-Mobile LG G2x] kangxi:
Craigslist he means.
[T-Mobile LG G2x] pinoyclass:
My phone has been stock this whole time besides a few apps here and there. I was getting bad battery life at first but did a restore which seemed to fix the issue. At this point i don't think im going to call in to get a replacement i think my phone is going to br one of the more reliable ones out there until the updates. Thanks guys for the input
[T-Mobile LG G2x] cenwesi:
if the update comes out and these problem still exists, then LG & Tmobile will really hear from the customers. They better be ready for the bad press/back lash
[T-Mobile LG G2x] Cyberdan3:
After being treated like crap with customer service, I wrote a well worded letter and sent it to all the big wigs at TMobile corporate figuring I would finally get the sensation for free (if they valued my service). I asked for the sensation at no charge or for them to let me out of my contract since they continue to give me a faulty phone. Cindy Maes called me today and stated that they would accept the $50 upgrade but they would do no more. She also said they would not let me out of contract. When I mentioned filing a complaint with the BBB, she said she looks into all complaints from them and that she would not be calling me back and the offer would no longer be valid!!! Now that is guts. No wonder they have been slipping in service year after year......

Should I just pay the $50 for the sensation?
[T-Mobile LG G2x] tq745:
is the problem just light bleed or are you having freezing/reboot problems...just a fair warning the sensation is without it's faults also. You are most likely to get dust under the screen due to poor manufacturing. My wife has the same issue with her MT4G but it doesn't bother her like it would me. Just don't be surprised if you run into issues with the sensation.
[T-Mobile LG G2x] jlevy73:
I think all these manufacturers need a lesson in QC/QA, or at least fire the staff they currently have and get a new one. It's seems commonplace that all Android devices are not created equal. I will say this much about the iPoop, that if one person has the death grip issues all 20 million of their devices do.
[T-Mobile LG G2x] Horsey:
Well writing a "well worded" letter to corporate doesn't guarantee you anything especially if its demanding. Getting a $500 phone for $50 is a good deal and you should have jumped on it- assuming they let you keep the g2x also.
[T-Mobile LG G2x] Cyberdan3:
They said I would have to send back the G2X............
[T-Mobile LG G2x] moshe22:
At this point is so freaking hard to judge which phome to keep since both seem to have issues.

What makes me want to keep my G2x is the unlock bootloader and the Tegra 2 plus the super snappy interface.

Where I start thinking if I should get the Sensation over the G2x is that the G2x haven't been in their website for over a month and this delayed updates making LG and T-Mobile look very very unreliable.

I will be starting a business and I need a reliable phone that will be supported.

Anyway, any thoughts?

Sent from my G2x
[T-Mobile LG G2x] jrwingate6:
Yea, here is my thought. If your starting a business then get the Sensation. It's a better business phone. Keep the G2X if you want a better play phone.
[T-Mobile LG G2x] v8dreaming:
I ordered a warranty replacement on the 21st. I got a shipping confirmation email on the 22nd with a tracking number. I clicked on the tracking number and it's for an order that was delivered on the 3rd of june in a completely different state.

I called T-Mobile today. Now I have to wait 72 hours for them to do an investigation because I was told I'm only allowed to exchange a phone once every 90 days. This company is such a clusterfuck. Why do I have to wait an additional 72 hours for them to resolve their screw up to have another phone shipped out?
[T-Mobile LG G2x] enmass90:
Same thing happened to me. Order says it got delivered June 1st. Just called the Rep and he says it should get to me at the 28th
[T-Mobile LG G2x] Jay kades:
same thing here in the past two months I have been thru 7 t-mobile g2x's all with overheating issues and back-light bleeding. I think I have called t-mobile at least more than 50 times!! in the past month and the problem has never been resolved..on my last demands I asked for a sensation and the lying rep officially said that device was not available for an alternate exchange..smh but quickly offered me the my touch 4g which would be a downgrade..with the last g2x that arrived at my home I was charged shipping and handling twice.After all the drama,defected phones and horrible customer service from both t-mobile and LG..I finally decided to stay with the last defected device..I have given up..unfortunately I don't have the money or the breathing time to keep going back and forth with these companies..they win.......smh
[T-Mobile LG G2x] GideonX:
The 90 day rule isn't enforced. I've swapped 4 (another one coming today) since 5/1.
[T-Mobile LG G2x] zero86ea:
how is it that you guys have replaced your phones 4, 5, or even 7 times...i exchanged mine once during my remorse period and im currently waiting on another replacement that im supposed to receive today. but they are charging me 20 dollars. did u guys have to pay 20 dollars each time?
[T-Mobile LG G2x] Cyberdan3:
Its bull****. They tell you it is a "processing fee" and that if you get insurance on the phone from that point on they will only be $5 to ship each time (with faster shipping). I was able to get both of the $20 charges waived for our phones and then added insurance. That way it is only $5 each time. If you talk to a supervisor they should be able to help you. Then again, this is T-Mobile ;)
[T-Mobile LG G2x] GideonX:
Mine has always been a $5 charge, minus my latest replacement. The chat rep said he'll issue a credit because I've been swapping over and over. So it's being overnighted for free.

Pretty funny because I got #3 yesterday and I'm getting #4 today. It's like a G2x recycling factory over here.
[T-Mobile LG G2x] Cyberdan3:
My two sensations are enroute. Too bad it is a weekend now. Won't get them till maybe Tuesday. But I'm still excited to get a phone that works.
[T-Mobile LG G2x] zero86ea:
i do have insurance :(
[T-Mobile LG G2x] GideonX:
Insurance has nothing to do with a warranty exchange. Unless your phone has been destroyed, insurance plays no part.
[T-Mobile LG G2x] Cyberdan3:
That is not true. What I was referring to was if you enroll in the $7.99 insurance, It also includes the "extended warranty" coverage which allows cheaper warranty returns for T-Mobile
[T-Mobile LG G2x] zero86ea:
im getting my battery replaced for 11.99 cause i got the 3 day shipping :)
[T-Mobile LG G2x] GideonX:
It looks like it does cause the customer to pay different amounts when processing a warranty exchange.

http://support.t-mobile.com/doc/tm23694.xml?A2L.SERVICE=Premium Equipment Protection#4

I wonder what happens if you opt out of PHP?
[T-Mobile LG G2x] apenney:
I finally got hold of tmobile via their online chat support to complain for the first time and all they offered was to let me buy a sensation for full cost. Pretty lousy service considering how the g2x problems are so common and ****ty. Oh well.
[T-Mobile LG G2x] Rayvenhawk:
I called tmo support and first rep offered me the mytouch, obviously I was pissed and said no. Called about 20mins later and they offered the sensation for $174.99, and I only had 30mins to decide. Finally I emailed corporate and they offered the sensation for the reasonable price of $279.99 and I quote "because your g2x is not valued at $500 and the sensation is a better device." Now the funny part of that is she was giving me a full refund of my g2x and applying it to a new sensation.

If Verizon wasn't so freaking expensive I'd drop tmo in a heartbeat for them.

EDIT: forgot to mention I bought a mytouch 2 days ago and decided I wanted the exhibit instead, store and web wanted to charge me $50 to restock an unused phone, so that prompted me to file a complaint with the BBB. So we shall see what happens.
[T-Mobile LG G2x] Shaquiel Harris:
I always find it funny reading these threads and seeing people complain so horribly when they get great deals. Actually complaining bad because they want something for free. It's a shame really.

Sent from my HTC Pyramid using the XDA Premium App.
[T-Mobile LG G2x] Rayvenhawk:
No what most here want is what we spent $500 for, a working phone, not something that should never have passed QA inspection.

Would you spend $$$ on something that randomly reboots, freezes, drops calls, decides to use cell data instead of full strength wireless, has serious light leakage on your display?? Or would you expect a multi-billion dollar company to do the work and sell something that is worth what they charge?

Granted no smartphone is void of any issue, but unlike the G2x they for the most part work most of the time. I'm not wanting something for free, what I'm wanting is what I paid for. So far T-mobile and LG have not fullfilled their end of the deal for my purchase.
[T-Mobile LG G2x] Seanathan:
I agree with you 100%. Some of these deals people are receiving are extremely good deals and yet they're still complaining wanting to file BBB reports. I say once you are offered the Sensation for $50 then take it.

I deal with customers allll day and the thing is if you are a chronic complainer then they will have far less incentive to give you a good deal.

Who's to say someone is going to be happy with the Sensation? That phone is having its share of problems too. Fact is, every Google phone to hit the market has its share of bugs and issues. That is always a surprise to everyone.
[T-Mobile LG G2x] laker666:
Bbb reports don't to anything ..T-Mobile isn't bbb accredited
[T-Mobile LG G2x] laker666:
tmobile does not read the bbb complaints so how does it move it higher up the food chain?
[T-Mobile LG G2x] Rayvenhawk:
No the BBB sends them the complaints for them to address them, as does the attorney general which I filed a report with as well.

I don't care I'm not being offered the sensation,what I care about is they sold me a piece of crap when they knew it was crap and claimed the phone had no known issues and kept that lie until my remorse period ran out and then magically they started remembering the phone has issues. My entire goal now is to get them to take this piece of junk back and refund me my money.

A single BBB complaint or a single report to the AG won't do much, but when it becomes hundreds of the same complaints someone will take notice and force TMobile and LG to fix their mistake.
[Android Software/Hacking General [Developers Only]] enotar:
I use button remapper to remap keys on my tablet but is there a way to have codes for push and hold any button?

Example: in my tablet Dropad A8 if I push menu I get of course menu but if I push and hold menu I get Keyboard poping up so what I was thinking of is that there different key number for push and hold but dont find it in key codes list.

Is there somewhere a general key code list that include everything.

Now I am maybe wrong and push and hold is generated by kernel and the same button code?

Thank you
[Thunderbolt Accessories] inexplicability:
I have (and absolutely need) the extended battery, and I have seen things like the sedio(?) and power skin extended battery case and juice packs, and I was just curious, which is the better option? Are there better options than the ones I listed?

I also need something that will protect my phone, as I just broke it and am getting a replacement.
[HD2 Android Q&A, Help & Troubleshooting and Genera] Houwert:
I am going to France next week and I am going to listen to a lot of music. Which NAND ROM is the best to listen music with out using a lot of battery.

(it would be great if that ROM doesn't use an ext3/ext4 partition.)

I am on a Euro HD2

Radio: 12.50

MAGLDR 1.13

Newest CWM (which version?)
[HD2 Android Q&A, Help & Troubleshooting and Genera] TheATHEiST:
Well by their very nature, ALL roms/devices drain battery energy unless ofcourse you keep them turned off :P

How much or how quickly they drain depends on the apps you have installed/active, which services you have active etc etc.

You can try and use a evry light stock rom like NexusHD2, That is 99% stock Android.
[HD2 Android Q&A, Help & Troubleshooting and Genera] kevin134:
try the nexusHD rom or hyperdroid ^^

then u can use, if you really want only listen to musik, the flightmode.

turn gps off and set brightness to the minimum. that will save a lot of energy!

(display brightness max: ~300mAh // min~180mAh - thats a lot!!!)

(got a lot of internet apps and stuff running on my phone ;))
[HTC Sensation] Paul22000:
The Bluetooth option is greyed out when in Airplane mode. I would like to use my Bluetooth headset.

Is this impossible?

I miss being able to do this when on CM7; I guess I took it for granted. :(

[Edit]: Put "mode" in title
[HTC Sensation] vartanov:
Isn't airplane mode ment to turn off all the radio chips? This would include wifi, bluetooth and cell radio's.
[HTC Sensation] Robertsonland:
You are not permitted to use any transmitting device while in flight. That would definitely include BT, WiFi as well as your regular Cell connection.
[HTC Sensation] Paul22000:
Sorry, I should have clarified.

I didn't mean specifically on an airplane, just using Aiplane mode.

I work in an area with zero cell reception but I want to listen to podcasts with my Bluetooth headset.

Without Airplane mode, it constantly searches for a cell signal for hours on end, which absolutely destroys the battery.

With CM7, I was able to enable Airplane mode and then turn on Bluetooth to listen to podcasts/music etc.

Is there a way to do this on Sense?
[HTC Sensation] Robertsonland:
Can't you just drag down your notification bar and click on Quick Settings then check off any Radios you don't want to have in use? It has WiFi, WiFi Hotspot, Mobile Network, Bluetooth, GPS all available to check on or off.
[HTC Sensation] xl VipeR lx:
unfortunately not
[HTC Sensation] Paul22000:
How about Cell Signal?
[HTC Sensation] Robertsonland:
Isn't that Mobile Network? When I'm on Wifi calling it says Mobile Network is "on" but the cell icon is greyed out. When I turn WiFi off Mobile Network says it is Turning On and the icon is no longer greyed out. If I turn off WiFi and Turn off Mobile Network my 2G/4G signal goes away and I can't get out anywhere using the phone.
[HTC Sensation] TJBunch1228:
Try going into phone info *#*#4636#*#* and turning radio off, there is a button. See if you can activate bluetooth then.
[HTC Sensation] Paul22000:
No. Turning off Mobile network turns off data only. It's still searching for T-Mobile's cell signal for voice calling.
[HTC Sensation] TJBunch1228:
The mobile network toggle is only for data. When that is off, you can still make phone calls and send texts. Just no data.

Edit: oops OP beat me to it. Try my radio fix above and report back.
[HTC Sensation] Robertsonland:
Ahh ok..my bad..Perhaps the other post about turning off the radio will help. Odd that I couldn't make a call at all even though I get 2G signal here with Mobile Network off. I'll have to peek into that.
[HTC Sensation] Paul22000:
Hey! That works! Thanks!

Is there a way to make a shortcut to it?
[HTC Sensation] TJBunch1228:
Fo sho... Search the market for the dev Philipp Mangelow. Download his app "Network". Boom goes the dynamite.
[HTC Sensation] giorgisp:
It can be done:

1. Open dialer and dial *#*#4636#*#*

2. Tap "Phone settings"

3. Tap "Turn radio off"

The signal indicator will show no service but in fact the cell radio will be turned off, and you will be able to use bluetooth to listen to your podcasts. :)

edit: oops, i'm late :p
[HTC Sensation] Paul22000:
Wow, perfect, thanks!!
[HTC Sensation] moshe22:
Off-topic:

A lot of G2x ex-users here....wonder why

Sent from my G2x
[HTC Sensation] Paul22000:
Because the Sensation rules!

qHD, 4.3", and soon to be unlocked. :cool:

Best qHD phone of the year so far.
[HTC Sensation] moshe22:
I remeber you from the G2x.

I am getting interested more and more....

Nothing wrong with my G2x though

Few reboots here and there and some screen bleed, not enough to bother me but makes me feel ripped off by LG/T-Mobile since I paid full price on it

Sent from my G2x
[HTC Sensation] Paul22000:
Yes, I was 99% close to purchasing a G2x since my 2 year upgrade was available in March. But the screen bleeding/rebooting scared me away.

I'm glad I waited. The Sensation blows the G2x away, and it's a MUCH better looking device too. :cool:
[HD Mini General] shaman_Turtle:
Hello everyone,

on the HD Mini to my colleague, I changed the tactile screen had broken touch!

The problem is that after reassembly, the phone working again but I can not use it because the detection of the finger on the screen is completely shifted!

When I touch the screen only Left side at the screen work.

Middle and right don't work !

Is it possible to make a recalibration? and hard reset will not solve the problem.

-----------------------------------------

For French user:

Bonjour à tous,

Sur le HD Mini de mon collègue, j'ai changé la vitre tactile qu'il avait cassé !!

Le problème est que après le remontage, le téléphone refonctionne mais impossible d'utiliser celui-ci car la détection du doigt sur l'écran est complètement décalé ! Quand j’appuie sur l’écran seule la parti gauche fonctionne, au milieu et a droite rien ne se passe.

y a t'il une astuce pour faire un recalibrage ? et le hard reset ne change rien car il ne propose pas le recalibrage au demarrage du telephone.
[HD Mini General] keko68:
Try to update the ROM from HTC site works 100%.http://www.htc.com/fr/supportdownloadlist.aspx?p_id=314&act=sd&cat=all

_____________________

If you found my post to be helpfull to you, press the thanks button
[HD Mini General] shaman_Turtle:
No change with the official ROM,

I stoped to the insertion Sim card.

Buttons Urgence ( on left) or Ignore ( on right ) and Not possible to choose the right button !!
[HD Mini General] _Madmatt:
I think you broke something when you replaced the screen. You could go for warranty if you have an official ROM flashed on the device.
[HTC Sensation] colonel:
What a beautiful phone !!

Best phone of all time ?

Well not if you want a small phone or a keyboard, but it you want a bigger screen smartphone this has to be yes!

The main thing, or the sum of the parts, about this phone, is that HTC have put all their previous experience into the form factor and it shows.

For such a large screen device it feels small and light in the hand. It also looks smaller then it it.

The alu/plastic back is the perfect shape for holding and setting down. The front glass is lovely and the way you take the back off is the best way - no slide off shell that almost breaks everytime you do it, rather a release button and a smooth slide off. Even the slide-off is confidence building - the back encircles the main phone can curves round at the top. This ensures no rattling and also sealing the internals nicely.

The build quality is light and day difference from the Samsung Galaxy SII, for example. The Samsung is light and feels cheap. Worse, the last one I looked at in an O2 shop had a piece of velcro on the back slicking it to a small stand. Repeated removal meant that the thin plastic back was warped, one corner stuck off exposing some electronics and the middle had a nasty fold down it meaning it was hardly attached.

HTC Sense is the next jewel in HTC's crown. Sense 3D is no big upgrade but after some configuration it appears as jewel like as the body (I have a B&W picture background from the HTC collection) with dual clocks on the home screen, and a swiss watch skeleton clock on the lock screen).

Operation is fast and smooth. There are occasional jerks but I am sure this will be dealt with with a firmware upgrade (after all, multi-core CPUs are just introduced to Android).

The screen is a joy. Not so bright or contrasty as a AMOLED, but fantastic in its own right. The one criticism, if a bit picky, is that the contrast drops off sharply as you look at an angle. The extra 100 pixels either way over the normal high-spec android is really really useful for surfing and email (540x960).

Main gripes:

1. Not many apps using multi-core cpu

2. Not many apps using full screen resolution

3. Volume on ear piece could be a bit higher

All-in-all a great software effort for HTC's first dual core release but hardwarewise a mature and well thought out build with real ownership pleasure.