yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] DanoBoyo:
Dont know if this actually means anything but thought I'd post it anyway

I have this same issue - on my first Sensation I had the same problem and Vodafone swapped it. So for around 3 weeks now it's been fine, until yesterday.

However, my nugget bit of info - however useless this maybe - is if I try to pull the ring up and it fails, I place a finger over the proximity sensor (well I think it's the proximity sensor - the small circle next to the long speaker bar at the top of the phone). If a finger is over this is seems to work, not all the time but most of the time.

Well it enables me to answer a phone call anyway!!

The update someone mentioned on here 1.35 - can I do this or does it void warrenty?
[HTC Sensation] Nickedynick:
Seems to work for me, might be a bug in the way Sense handles various sensor conditions for things like lowering the ringtone volume on picking the phone up.

I did try disabling those features but that didn't help...
[HTC Sensation] undercover:
Is pocket mode disabled on your phone? It's in sound settings.
[HTC Sensation] zmfl:
That's what I thought! If the phone is flat on the table, I can’t unlock it unless I touch the sensor.

But NO! Touch any metal part of the back cover (hold the sides of the phone), and you'll be able to unlock it. OR, try touching that sensor trough a few sheets of paper and it will not work! So it might be the already mentioned "grounding" issue...

Also, once unlocked, it works fine (if you ignore all other problems).

And no, the leaked ROM does not fix this.

On a different note, my screen now doesn’t react to every tap when I’m typing, but games like angry birds or blast monkeys work flawlessly. So it might be down to buggy sense...
[HTC Sensation] zmfl:
The thing can also be unlocked normally if plugged into a charger, which kind of confirms the grounding idea.

Can someone with this problem confirm any of this? :)
[HTC Sensation] graffixnyc:
My reply probably got lost in the mix but after 4 days of having the phone I was having the issue, then somehow it corrected itself and I haven't had the issue since. I did uninstall some apps and change some settings between the time of having the issue and then not having it. It's odd.. I honestly think its something software related causing conflicts.
[HTC Sensation] darb:
I too am having this issue and i also notice that it does it consistently when the power gets below 50% no screen issues before that level. Also my keyboard goes out semi unresponsive so i to think it might be more of a software thing but as soon as i plug it it problem goes away I know i got some luck when i turned the animation setting for some animations.

Other than that i love the phone good replacement for my N1 now just to get it rooted and tweeked.

sn# SH165T
[HTC Sensation] nugzo:
I thought software at first also but after very very many factory resets and even installing the ruu, didn't help it at all. Now the other day when i got ready to take it back for exchange i did a factory reset, removed my 32gb sd, removed sim card and re-installed the 8gb. It worked perfect at tmobile, so well they wouldnt return it. After re-installing my sd card, sim card it is still working great. The only other thing different was it wasnt in a case at the time of return. So many variables not sure which to go for. I do think its hardware related though since factory resets dont help. To the people that say it works well after unlocking might be having a different problem. Mine is actually worse after unlocking. (when it was acting up that is) Cant scroll through contacts, pictures, homescreens...nothing that required swiping could be done reliably . Now its another story, still great and i have it loaded with software. Everything i had from my evo is installed from a titanium backup backup. This thing flies when the touchscreen is acting right, i love it! But when it's acting up, i want to destroy it. Boom goes the dynamite!
[HTC Sensation] Houwald:
SH167V

Having the issue of not resposive touchscreen while charging. As mentioned before touching a part of the unibody metal or holding it in the hand will eliminate it. If lying flat on the table the touchscreen will set the touch to erratic areas of the screen.

I will try it with using another charger, right now I use one I bought as spare, but it is a original HTC one.
[HTC Sensation] zmfl:
Try removing the battery overnight. I also discharged it completely (my poor battery :() and charged it via USB. Don’t know which one helped, but it's has no problems now.

Except unlocking, but I believe that’s unrelated.
[HTC Sensation] undercover:
Nothing bad happened to your battery just because you discharged it till it died, as long as you don't turn phone on so many times that it won't turn on any more.
[HTC Sensation] fiestaterp90:
this worked for me too!
[HTC Sensation] getrdy:
I personally don't think we have real touch screen issues and the problem is with htcs dumb and laggy software. Had 2 phones one was 5/15ish t16 and it was sluggish and the current one is 6/1 t16 again but no lag... The problem comes from stutter I think.
[HTC Sensation] crisisinthecity:
I use my stock charger and its fine. But I had this problem only once and it was when I plugged it into a non grounded outlet at a friends house. Plugged it into a grounded outlet and the issue went away... No science, just trial and error.
[HTC Sensation] borodin1:
Well, I can tell you one thing, I have absolutely no lockscreen issues or missed taps/swipes since I removed load of bloat and majority of non-essential Sense apps. I'm thinking that the problem is Sense. But, I can't be 100% sure as my battery does not survive a whole day and dies on me almost every day.
[HTC Sensation] champkongen:
Has anyone tried using widgetlocker, to see if the responseness is better?

Edit; pulled battery. Helped on locksceen, but not much in swiping the homescreen.

I think it a ram issue. Starts after four weeks: thats were our phones are getting fed up with Apps.

After battery pull, the phones seems ready for action, and cleared in memory.

Just a wild guess.

Blog: blackbearblanc.tumblr.com
[HTC Sensation] krakou69:
im really disappointed with this touch screen problem

I got my Sensation from Friday 1 July with 1.24.401 or 1.28.401 rom

I used to Monday without any touch screen problem

I flash it Monday night with the official 1.35.401 rom

Now touch screen problems appears (dont know if it's a Rom problem)

Btw, some of us have problem with touchscreen not responsive after 4 days of use

I suspect the battery heat problem when you put it in charge.

I want to believe it's a software problem but i dont think so..

I just wait a little but if the problem doesn't be solve by HTC, i would never re buy one.

the Sensation is the flag ship of HTC !!!!!!

Anyone have a declaration from HTC ??? If they know the problem ????
[HTC Sensation] champkongen:
http://briefmobile.com/two-glaring-...sensation-unresponsive-touchscreens-sense-lag

We should all write htc

Blog: blackbearblanc.tumblr.com
[HTC Sensation] umd:
Good post. I've wrote several times to their fb page but I couldn't get anything. Also they have redirected my e-mail to local HTC but they don't anything (they even don't have the device) so I couldn't get anything from there either. I'm stuck.
[HTC Sensation] jrwingate6:
I devoloped the touch screen issue with my first Sensation and when I installed Widget Locker and Go To Lock Screen, the problem went away. I think its Sense screwing up.
[HTC Sensation] jrwingate6:
I think I have something that might get rid of the touch screen issues and also make your phone faster. As soon as I did this, it made my touch screen noticeably more responsive and the device feels faster as a whole.

Go to settings then About Phone. Click on "Tell HTC" and turn off the automatic reporting. My touch screen is now super responsive and the phone is about 25% faster.
[HTC Sensation] borodin1:
I did this 5 min before you posted, because I don't want the extra traffic. I better see if it made my phone any snappier too!
[HTC Sensation] mikea3000:
POSSIBLE FIX

1.Shut down phone and pull battery out for at least an hour (i recommend overnight). Press power button as to turn phone on, which in theory should discharge all the left over current in the hardware. (not confirmed)

Give it a go and let me know if it works.

2.Charging via USB not AC (not confirmed)

3.Letting battery discharge till phone turns off,put on charge, charge with any charger but NOT supplied one, turn on, and don't touch it till it's full. That one actually works for me.

When you say use any other charger, do you mean like a blackberry one for example?

Also does using a different charger with lower or higher milliamp ratings make a difference or hurt the battery in any way?
[HTC Sensation] undercover:
Yup. It shouldn't harm it, as even usb has got different ratings and stuff, and battery itself controls what it gets.
[HTC Sensation] jrwingate6:
Try this to cure you touch screen issues. I thought everyone knew about it but obviously not.

Settings---About Phone---Tell HTC and turn that **** off. The entire phone becomes more responsive and is extremely noticeable when typing and swyping.
[HTC Sensation] maschenazi:
Has anybody else tried this (also posted here: http://xdaforums.com/showthread.php?t=1157518)

Yesterday, after installing the latest OTA my screen went mad, before it just happen from time to time. After disabling this, 12 hours later it hasn't happen since. I can easily do the carousel spin now :D

Has it worked for anyone else ?

Also, I don't know if it matters, but I also got rid of the £3 case I was using (it was killing my wireless) so my phone is naked at the moment, just with screen protector.

I ordered this genuine HTC Sensation TPU Translucent Black Case - TP C620, unfortunately out of stock at the moment.

http://www.mobilefun.co.uk/htc-sensation-tpu-translucent-black-case-tp-c620-p29373.htm
[HTC Sensation] umd:
I think there is no "solution" for this issue we know yet. Everyone says different things to fix this but all of these solutions are just coincidence. If they weren't there would be only one and it would solve this for everyone.

It starting to happen to my second unit. Not to touchscreen but back key. It doesn't work if you don't touch the phone. After you touch and make it work it works normally even you don't touch the phone.

Capacitive touch technology works according to changing electricity on panel. When you touch it you change the electricity of a certain point so phone understands you touched that point. As far as I understand our problem is hardware related issue and can be fixed by software. It's about calculations of changing electricity on toucscreen and touch keys. It's changing according to charger, external factors, being in pocket etc. and these are changing default electricity of touchscreen and touch keys.

We don't have a choice other than waiting for HTC to fix this.
[HTC Sensation] krakou69:
Go to android market and download "touch test" and do test

you can also download "multitouch vis test" to test your screen

as far i can test no problem with the touchscreen with this app

i think was a sense 3.0 issue
[HTC Sensation] kevsteele:
HT152T

No touch problems, owned for three weeks.

Only irritation is the "rainbow hash lines" that keep appearing in non-HTC widgets.

I charge using a USB dock or the included HTC charger.

Just another datapoint...
[HTC Sensation] maschenazi:
Tried this and it seems to register up to 4 touches and screen feels responsive to light touch all the time, in hand or on the table. I really, really hope it is not a hardware fault and it can be corrected with a software update. Is is just a case of getting HTC to admit it and cook us a fix quickly, so... log support calls everyone.
[HTC Sensation] supercobaltss:
It has to be a sense issue because i tried the touch test and it recognizes everything....... So its gotta be a software problem.
[HTC Sensation] pas21:
My phone is not recognizing fast swipes, has lock screen issues and general lagginess. I sometimes have to hit end call three times to end a call.

Just a few minutes ago however, I was able to get the screens to spin again. I did not make any changes to the phone.

Very weird...
[HTC Sensation] Tlnt60:
The OP's method 3 worked for me
[HTC Sensation] mikea3000:
I am almost 100% convinced that this is a software issue, mainly poor memory management of Sense 3.0.

My observation is that when free memory in the task manager is over 130, lock screen is perfect and my screen (especially while typing) is much more responsive. Once memory dips below 110 or so, I want to throw this thing against a brick wall. Key presses do not register, lock screen sucks, back button does not work, etc.

I think all these "voodoo" magic fixes like removing the battery and pressing the power button to release remaining voltage, charging with a different brand charger are all placebo fixes.

HTC needs to optimize sense to take advantage of the hardware and being overlaid on gingerbread.

Dont get me wrong, I love the phone, but I would love it so much more if it acted like a dual-core phone without the stupid screen response issue.
[HTC Sensation] champkongen:
Turned off "TellHTC" yesterday. After 4 yours later everything

suddenly worked fine!

This morning still no problems w lockscreen, swiping in launcherpro or keyboard.

Dont know why

Blog: blackbearblanc.tumblr.com
[HTC Sensation] teamreidy48:
Don't know if this helps but after I calabrated the g sensor in display options the issue went away
[HTC Sensation] zmfl:
Yup. It also works normally in games.
[HTC Sensation] undercover:
Will look into it. Did it fix it straight away or after some time?
[HTC Sensation] undercover:
Glad it worked for you.
[HTC Sensation] crisisinthecity:
Have you tried turning off fast boot in settings and restarting?
[HTC Sensation] keithleyson:
It worked for me for a day and now the problem's back. We really need an update for these nagging problems.

Keith

HTC Sensation Z710e

XDA Premium

"I dream in color."
[HTC Sensation] undercover:
It works indefinitelyif you don't use phone while on charge. It's not ideal, I know but that's the only workaround I could find. I also believe HTC has to sort it out, so if more people contact HTC and send them to this thread then chances of them admitting this fault would greatly inverse.
[HTC Sensation] maschenazi:
Raised support call with HTC regarding this problem and here is their answer:

Basic first response... we are sorry... please do a herd reset...
[HTC Sensation] maschenazi:
I am really pissed off now (as in angry... :) ) so I replied this:

In my initial call I told them about this post and XDA forum and about the article in BriefMobile and AndroidPolice regarding touchscreen problems. As more people are reporting this to HTC I hope this is gaining momentum now and HTC will fix this somehow.
[HTC Sensation] champkongen:
I wrote HTC Denmark just now (so its in danish - for the danish readers..)

Hej

Jeg er - som mange andre - stødt på et problem med min htc Sensation som jeg vil gøre jeg opmærksom på.

Efter 3ugers brug er LåsOpRingen utrooligt træg og virker kun hvis man trykker ret kraftigt på skærmen. Det samme gælder for swipe i mellem screens og tryk i tastaturet.

Der er mange der debatterer problemet ved htc Sensation i forskellige fora. fx på xda for developers: http://xdaforums.com/showthread.php?t=1129272&page=33

Folk er ved at blive rasende. Flere har forskellige løsningsforslag - fx at lade op vha opladere fra andre end htc, kalibrere Gsensoren, slukke for fast reboot, hardresette, slette cache fra sense osv.. Alle oplever dog at det gentager sig dagen efter.

Flere har fået ombyttet deres telefoner - men det samme opstår igen på den nye Sensation.

Der er gæt på at det er hardwareproblemer. Andre gæt på at Sense tager for meget RAM (da carouseleffekten i øvrigt også svigter eller udebliver (som på min!).

Jeg selv har slået "Fortæl HTC" fra - hvorefter den kører rimeligt normalt igen. Jeg aner ikke hvorfor. kan der være en fejl i "Fortæl HTC", så den hele tiden venter på error-log og dermed tager for meget hukommelse? Jeg forventer dog at problemet vender tilbage igen, desværre.

Det er yderst irriterende og ikke forventeligt af sådan et fint produkt.

Jeg håber du vil sende klagen videre så I kan få chekket det og hurtigt muligt løse det med en update (hvis det er softwarerelateret).

Der er flere artikler i denne uge om det:

http://www.androidpolice.com/2011/06/06/is-your-htc-sensation-having-touchscreen-problems/

http://www.mobilsiden.dk/nyheder/muligvis-skaermproblemer-pa-htc-sensation,lid.16132/
[HTC Sensation] singcheng:
after reading this post, I will postpone my purchase until it is solved!
[HTC Sensation] poisike:
I wrote to HTC Baltic support yesterday, basically wrote exactly the same as you. At first they tried to make me believe that they have never seen or heard about this issue (which actually can be true, as i believe not many Sensations have been sold in Baltic states).

They suggested i should send my phone in for service or wait for a update. I wrote that i have already updated my phone to 1.35.401.1 and it doesn't fix the issue.

They replied: "The latest firmware available for unbranded HTC Sensation devices are 1.35.405.1 so I would advise you to get this. "

So i thought they made a typing error and I replied: "The European unbranded update is 1.35.401.1 and this is what i already have. Originally my phone had 1.28.401.1 and as far as i know, it is only compatible with x.xx.401.x updates."

And they replied: "The latest update 1.35.405.1 was released yesterday. That is the correct one. As it was released yesterday it might take a while for it to become available for you to download but please wait it will become available shortly."

So what now? Did i miss something or the guy at HTC Baltic support has no idea what he is taking about? Is there some central European support that i can contact?
[HTC Sensation] maschenazi:
HTC wants my phone for repairs. Anybody returned their Sensation to HTC for repairs ? Have they sorted the problem ? Really don't know what to do know. Anybody had a Sensation for more than 10 days and doesn't have this problem ?
[HTC Sensation] undercover:
I can tell you EXACTLY what's going to happen. By the time it gets there problem will be gone, why I don't know, but it seems that if you don't use phone for a while it sorts itself out. I had that and other users reported the same. So by sending it to repairs you will achieve nothing.
[HTC Sensation] poisike:
I refused to send mine in. I can't be without a phone for over two weeks and i believe they will just overwrite the software and return it, i can do this at home in 15 minutes.

So now i'm waiting for a 1.35.405.1 update... ;)
[HTC Sensation] undercover:
And that is a good choice.
[HTC Sensation] maschenazi:
I feel is pointless, but I replied to their last request to have my phone for repairs anyway
[HTC Sensation] undercover:
I like your approach. It's clear and easy to understand even for low level support stuff. Let's see what they come back with. Thank you.
[HTC Sensation] champkongen:
Ive already gotten answers from HTC Denmark. He said that an update had been pushed ota to fix this among other stuff. I guess he means 1.35.401.1.

Im almost home free. But backarrow still dont respond sometimes and the fast carousel in sense is gone.

Briefmobile thinks they know the changelog

http://briefmobile.com/htc-sensation-ota-update-coming-soon-fixes-plenty-of-issues

How about you after the update?

Blog: blackbearblanc.tumblr.com
[HTC Sensation] maschenazi:
My Sensation is unbranded so I got the 1.35.401.1 OTA two days ago. Although Sense seems to be a bit better and they corrected a few minor glitches, the touch screen problem is still here, so if he means 1.35.40.1 he doesn't know what he's talking about.
[HTC Sensation] alxr31:
Same problem as on the first post here. The problem comes and goes but my personal feeling is that is related with the battery cover design and the conection with the antennas. I stoped removing my cover for some days know and I've seen much improvement. The problem grantually goes agay I think (and I hope!). Also I have the feeling that the WiFi is geting better.
[HTC Sensation] champkongen:
I heart that a 1.35.405.1 is on the way

Blog: blackbearblanc.tumblr.com
[HTC Sensation] tobiascrystal:
Don't mean to butt in but I have a hd2 running a port of a similarROM and i noticed the same problem. I go to unlock it and it seemed that i was going too fast for it to recognize my touch. I put it off that it was just a bad port but after looking through here I am not convinced any more and i think it is the lockscreen itself that is buggy.
[HTC Sensation] poisike:
As far as i know, we can only install x.xx.401.x on our unbranded phones. Please someone correct me if i'm wrong.

What is x.xx.405.x? I searched the net but couldn't find anything. I also got a reply from htc that 1.35.405.1 was released two days ago and it's for unbranded european phones...

Who sent you this information? Any chance it was Anton from HTC?
[HTC Sensation] Legaleye3000:
Is the OTA for T-Mobile USA Sensations also? When did it supposedly start rolling out? Thanks.
[HTC Sensation] poisike:
I have no information about USA. In Europe it was released two days ago. It's version number 1.35.401.1and it certainly doesn't fix the touch screen problem.

I don't know about that latest information about 1.35.405.1, it seems strange to me...
[HTC Sensation] fryrice8850:
since we are on the screen topic, i didnt want to start a new thread but has anyone have issue with their brightness just reset on them? I left the phone on auto brightness check, and a few hours later usually happens during the night time the auto brightness is unchecked and brightness is set to max.

this is very frustrating....
[HTC Sensation] champkongen:
Sorry. I might have read about the update to 1.35.405.1 here... Been reading 4 different fora to sort this thing out.

Blog: blackbearblanc.tumblr.com
[HTC Sensation] maschenazi:
It didn't happen to me, but with power saving mode on, by default auto-brightness is disabled. It should go back to auto when you start charging the phone and the battery level goes over 15%. Check your settings.
[HTC Sensation] fryrice8850:
^ thanks bud that did the trick, under power saver settings > screen brightness was set to max
[HTC Sensation] youyeck:
First of all...it's my first post in this forum...so Hallo everyone:D

Secondly...I had the same problem as all of you in this thread till few days ago. I thought I'm gonna treat my few weeks old Sensation like my old Desire which finished on a wall (it's completely dead now btw;).

The other day I've been tweaking around all the settings and...I found when I've changed Settings - Display - Animation - Some Animations (previously All Anims) all responsiveness of my screen back to normal inc. carusel which is super responsive now...all back to normal after reboot of course;) Maybe it's sounds strange but it works for me:)
[HTC Sensation] nugzo:
got my new one today from asurion. SH16RT Manufacture Date 6/28/11 (WOW) This thing is still warm lol. Made in China! Same curved glass. I disabled everything suggested in this thread and im not gonna use a case this time. I'll report back in 7 days :) (or sooner if i get unresponsive)
[HTC Sensation] hearthewind:
No such issue

I have met this when using iphone 3g.

at that time we were told that non-apple chargers can destroy the touch screen.

There is a way to test your charger. Go to the home screen.hold a widget or icon,if it jumps ,your charger cannot provide proper voltage.