[Galaxy Tab 10.1 General] NeutronBomb:
I had a 32gb grey one preordered from my local best buy. I was actually the first one to do so. Launch day I get an email (not a phone call mind you) saying that my tab did not show up yet and that it will most likely be in the following week. I then set out and went to a different best buy 20 miles away. I called them first and they told me they had 3 left of the 32gb grey.

I show up at this best buy and the first guy I talk to has no idea what I'm talking about.. finally he takes me over to the cell phone area and they had them locked up in there. He pulls one out and I ask him to make sure it's the grey one. He then looks at me like I'm stupid and says "we only have white or black".

We get up to the counter and I ask if there are any accessories and he says "no, we didn't get any". As he's ringing me up I open the box to make sure it's the metallic grey and he starts to panic. "You can't open that!" Then he says "See it's the black one like you wanted". Then I flip it over and show him that it indeed has a WHITE back. All he saw was the black bezel.

So then we go back to get the grey one and he says "We don't have any black ones sir" Two other people confirmed the same thing. I then told them that I could go online right now and order it for in store pickup at this BB. They insisted that I had the wrong SKU and that they didn't have it in stock. I then pointed to the pile they had in the cabinet and how 3 of them had different SKU's... showing they had 3 in stock just like the person I spoke with on the phone said.

They pull out the black one, checked the SKU against my preorder sheet I had from the other best buy and then proceed to ring me up like nothing happened. Never once apologized for being full of **** or calling me a liar to my face.

The best part was after being told that they had no accessories for it, I looked to my left while being rung up at the cell phone counter and saw the belkin slim folio case along with the screen protector. I decide to have the screen protector installed (hate them but fingerprints argghh). Not only did the lady **** up the screen protector installation too but I ended up pulling the thing off about 5 hours later because it was a POS and it killed the sensitivity of the screen.

Anyway long story short... Best Buy won't be getting my business anymore after this. I've had other problems with them before (Thunderbolt preorder fiasco) and I'm tired of their generally untrained, uncaring staff talking out of their ass when I know 10x's more about the **** they are selling than they do. I'm also tired of preordering **** from there only to have it unavailable on launch day. :mad::mad::mad::mad:

EDIT: Oh and to top it all off, as I'm walking out of the store I get another email from the BB that I preordered at saying that at noon they had gotten a truck in and my preorder was in stock afterall. The next day my 10.1 ****s out and refuses to turn on so I have to exchange it and I end up with the one I preordered to begin with lol. That's after they try to get me to pay the "geek squad" to try and fix the tablet to which I assured them I know 10x more about it than they would. God I hate that place!