[Galaxy S II General] JGW310:
I just had a lengthy chat with a sprint representative

here it is, but if you dont want to read it, basically, she played dumb and told me she didnt know anything :(

06/13/2011 06:47:21PM	Session Started with Agent (Elisha C)

06/13/2011 06:47:21PM	System: "Thank you for contacting Sprint. My name is Elisha C."

06/13/2011 06:47:21PM	Justin W: "Galaxy S2 (Samsung Within 4G)"

06/13/2011 06:47:28PM	Agent (Elisha C): "Hello Justin."

06/13/2011 06:47:31PM	Justin W: "hi"

06/13/2011 06:47:50PM	Agent (Elisha C): "I will be glad to assist you in the best possible manner."

06/13/2011 06:48:13PM	Justin W: "i was wondering if you could give me any details on the Galaxy S2 for sprint??"

06/13/2011 06:48:22PM	Justin W: "sorry, didnt mean to have question marks :)"

06/13/2011 06:48:36PM	Agent (Elisha C): "It's ok. Please don't be sorry."

06/13/2011 06:48:38PM	Justin W: "i heard that it is going to be called the "Samsung Within 4G""

06/13/2011 06:48:48PM	Justin W: "haha, can you tell me anything about it?"

06/13/2011 06:49:51PM	Agent (Elisha C): "We do offer Samsung EPIC known as Galaxy but there is no update regarding the Galaxy s2"

06/13/2011 06:50:41PM	Justin W: "So there is no information about an upcoming phone called the Galaxy S2??"

06/13/2011 06:50:43PM	Justin W: "at all?"

06/13/2011 06:51:46PM	Agent (Elisha C): "Yes, we will certainly inform you once there will be any update. We notify all our customers whenever there is going to be any update or release of a phone or plan."

06/13/2011 06:51:54PM	Justin W: "Ok, if you would, please take a look at this link, http://www.onlinesocialmedia.net/******12/samsung-galaxy-s2-within-on-sprint-launch-date-july-24/, here is an excerpt, "Further news on the Sprint release comes to us from Andrew Greenfield over on Talk A"

&nbsp	ndroid and whereas previously the leaks suggested a late July release, now July 24 looks like a likely date with news from two different sources. Firstly a Sprint store manager, previously known to Talk Android, spoke of a release on July 24. Then Greenfi

&nbsp	eld went to a separate Sprint store and asked an employee about a release for the S2 and was also told, ???nothing is certain, but management has told us that the S2 is planned on being released early the last week of July. I???ve heard 24th.???

06/13/2011 06:52:09PM	Justin W: "any comment on that?"

06/13/2011 06:53:39PM	Agent (Elisha C): "There is no update registered with us and I can not comment on any 3rd party web site promos."

06/13/2011 06:54:02PM	Agent (Elisha C): "Please be assured Justin that we will inform you immediately whenever there will be any update."

06/13/2011 06:54:19PM	Agent (Elisha C): "We will keep you updating with the product and services available with us."

06/13/2011 06:54:35PM	Justin W: "So tell me this, you know absolutely NOTHING about an upcoming release of a new phone, named the Samsung Within, or otherwise known as the Galaxy S2??????"

06/13/2011 06:55:50PM	Justin W: "hello?"

06/13/2011 06:56:15PM	Agent (Elisha C): "I am sorry for taking time."

06/13/2011 06:56:23PM	Agent (Elisha C): "I was cross checking this with my Supervisor."

06/13/2011 06:56:39PM	Justin W: "thats all right :) go on...."

06/13/2011 06:56:57PM	Agent (Elisha C): "I am sure that there is no update available for this phone. My Supervisor has suggested me the same."

06/13/2011 06:57:28PM	Agent (Elisha C): "I sincerely apologize that I am not able to provide you the details for the phone you are interested in."

06/13/2011 06:57:36PM	Justin W: "I am sorry, that didnt really make sense..... there is no update for the phone?? i am referring to a new release......"

06/13/2011 06:58:00PM	Agent (Elisha C): "I mean no update regarding the release of the phone."

06/13/2011 06:58:08PM	Justin W: "oh ok"

06/13/2011 06:58:44PM	Justin W: "can you answer whether the sprint premier gold members will have early access to buying the phone (or if you know nothing about it) an upcoming phone (such as the Photon)??"

06/13/2011 06:58:57PM	Justin W: "i believe they had 3 days early access for the EVO 3D...."

06/13/2011 06:59:48PM	Agent (Elisha C): "As you are our Premier customer, you can process the order for EVO 3D starting June 21"

06/13/2011 07:00:34PM	Justin W: "I am reffering to the Photon, or any upcoming devices.... will this 3 day Gold member grace hold up for those devices?"

06/13/2011 07:01:03PM	Agent (Elisha C): "As of now this offer is available with EVO 3D only."

06/13/2011 07:01:32PM	Justin W: "ok. can you tell me anything about the Photon?"

06/13/2011 07:01:41PM	Justin W: "about its release date?? anything?"

06/13/2011 07:02:26PM	Agent (Elisha C): "No update is available for this phone as well."

06/13/2011 07:03:15PM	Justin W: "ok. since it is similar to the Atrix, will there be a laptop dock accessory in the future?"

06/13/2011 07:04:03PM	Agent (Elisha C): "Could you please elaborate the concern about Laptop Dock?"

06/13/2011 07:05:11PM	Justin W: "will there be an official laptop dock accessory available for the Motorola Photon 4G?"

06/13/2011 07:06:21PM	Agent (Elisha C): "Again, I am really sorry that no update is available for this as well."

06/13/2011 07:06:45PM	Agent (Elisha C): "I am really disappointed that I am not able to provide the details about anything."

06/13/2011 07:08:02PM	Justin W: "Well, i am sure that even if you did know about the Galaxy S2, or the Photon laptop dock (i assume your brief absence was to check with your supervisor to see if it was ok or not to tell me about the laptop dock) you wouldnt be able to tell me"

06/13/2011 07:08:23PM	Justin W: "so, is there any place that you could point me to where i could find out this information that i am wanting?"

06/13/2011 07:09:31PM	Agent (Elisha C): "If there is any information available then I would be glad if I can provide you all the details."

06/13/2011 07:10:14PM	Agent (Elisha C): "You can visit your nearest Sprint store for the details of the device available or upcoming."

06/13/2011 07:10:45PM	Justin W: "ok thanks"

06/13/2011 07:10:50PM	Session Ended