yashsingh1/xdaforums huggingface dataset:
[T-Mobile LG G2x] dpdoughty:
Same thing happened to me. I filed a complaint with the BB and the AG. Received a call from a higher up at Tmo 3 days later who instructed me to return my two G2X's for a full refund and removal of the 2 year extension to my contract. That was after 7 calls to them. Finally got to the highest level of tech support who told me I was too smart for them and that they knew they couldnt argue with my logic about continually replacing the device even though they were knowingly sending me another defective unit. Phones are shipping back today.
[T-Mobile LG G2x] Beggars1923:
The replacement phone is the SGS 4g, which is a downgrade IMO. I just received my fifth phone, I know it's a refurbish because I contacted a rep last Thurs. and the phone was sent on Friday (new phones are on back order). I would have been within my 14 day exchange period, but when phone #3 had the heat up and shut down issue T-Mobile told me I didn't not need to exchange the phone, just the battery. Exchanged battery and it still died. Phone #4 had really, really bad screen bleed. The phone they just delivered, phone #5, has wi-fi issues and screen bleed. About to call and speak with a rep and demand either they send me a new G2X (new box, new battery, etc) or give me my money back as I was duped into letting my 14 day exchange period lapse.

I have been with T-Mobile for almost 10 years and have never complained. T-Mobile really screwed the pooch here on QC.
[T-Mobile LG G2x] r4d14n7:
I have never had a problem getting what I wanted by calling 611. That's really unfortunate that they aren't helping you out but maybe you're asking the wrong questions. Also, I get the most help by staying calm and collected. Hope things get better for you.
[T-Mobile LG G2x] ~~Tito~~:
Sensation came out. Tada, that's the equivalent phone.
[T-Mobile LG G2x] ickster:
That sucks.They didn't offer any other options? Because for me, a big part of the equasion is how well T Mobile has treated me overall. So are you going to stay with T Mobile? How did you leave it with them? You canceled?

Even though they are more expensive I've liked how they've treated me on an individual basis, person to person. I get live people easily who are overall empathetic and knowledgable. Some may argue that. I've pissed a few off the reps off, and they still remain civil and respectful.

I think it's too bad. This is actually a huge problem for them. They have to be careful how much they do for people don't they? It could get very expensive.
[T-Mobile LG G2x] lancer123:
Just a few more comments as I have read the replies:

1. I too was squeezed out of my remorse period by going through the phone exchange process. As everybody knows, it takes time to get a replacement, try it, send it back, get a replacement, etc....

2. Truly, the only options T-Mobile gave me after having three phones with the same issue 1. get another G2X 2. buy another model, or 3. wait for the software. All three options were not satisfactory to me as nobody can tell me when the software will happen (summer is all I get).

3. I am going to stay with T-Mobile and wait to see how the AG complaint works out. Its a big company against me.

4. Somebody made the comment about only 1 or 2 people having the issue and asked why we didn't have T-Mobile just deal with it rather than escalate. The fact is, many of these phones have problems. T-Mobile has been sending internal memos to their employees giving talking points, etc. about phone calls which come in regarding.

Thanks,

Lance
[T-Mobile LG G2x] moshe22:
It is unfortunate that your phones are defective.

My phone has being pretty solid and I'm very happy with my purchase.

Sent from my G2x
[T-Mobile LG G2x] dpdoughty:
I will probably wait out the SGS II on Verizon and jump ship. I have been pretty impressed with T-mo's support in general. However when I talk to a retention rep and they tell me that my battery life and freezing/locking up are part of the Android OS since the G1, thats where I draw the line. I then spoke with the their supervisor who told me that they have been using android for 5 (???) years and this is just what I should expect from Android. I should be clearing my Phone logs and txt messages daily to ensure proper functionality of the phone.

I was offered continual replacements until the problem fixed itself. When speaking with the top teir they told me that LG has to agree to what phone you receive if you are getting a comparable phone. Usually it is never a like trade. It was at that point she recommended I check out some of the online communities to see if they had a solution. She couldnt "officially" recommend it but said there might be a solution on one of them. I told her I was an active member of xda and that I already ripped the phone apart to no successful end.
[T-Mobile LG G2x] Xenolance:
Well, The phones do have issues for sure. My G2X is on the lighter side of the issue pool with only the occasional reboot and shut down that requires a battery pull. Oh and I can't forget the damn Data connection bouncing between 4G and nill like a superball on meth any time I try to actually use my Unlimited-Limited Data plan. (2GB with speed capped is not unlimited but I knew this when I paid for the service.)

I don't know what the AG can or really will do about something like this. A private attorney could possible make a case for a defective unit that was intentionally sold knowing it was defective. But proving someone KNEW something is kinda difficult. It would be fairly fruitless unless T-mo made a blanket statement and refused to support us anymore at all. The contracts are very well worded to specifically make moves like this a non-issue for T-mo.

I'm on hold trying to get a replacement battery to see if that helps, I know it wont but a second battery would be nice anyway. I love my G2X, and honestly I'd do it over again knowing what I know now because Ive had countless hours of enjoyment playing games on it, and just using it.

***Edit: And just like that they are shipping me a replacement Battery. I'm finding it hard to be upset with the T-mo support people. ***
[T-Mobile LG G2x] BarryH_GEG:
OP, I know someone in the AG's office in Olympia. I sent them a one-pager of my experiences to add to yours. They actually have a case open against T-Mobile for unfair business practices having to do with terms disclosure so the handling of the G2X issues can easily be added to that. And you don't still have to have the phone in order to get involved. If the AG's findings are against T-Mobile there's a shot at remedy and/or financial compensation for both current and former Washington owners. And if Washington sites T-Mobile, others in other States can forward the findings to their AG which makes it easier to get the case picked up.
[T-Mobile LG G2x] tackleberry:
i dont have a hard time believing that...they said the same crap to me when i went thru 6 refurbished G2 phones in a little over a month, 4 of them in about one weeks time because they were defects out of the box. they offered me various phones which none were acceptable to me, and then they decided to tell me that i can pay full retail, or contact HTC for repairs, which i thought was dumb because HTC fixed the refurbs so why would i go thru more work for the same results?

honestly, these phone makers are so worried about production they dont give a **** about quality and performance, because they know some sucker will pay full retail for the next supposed better model.
[T-Mobile LG G2x] tackleberry:
yea thats bull****! i had a directv rep tell me it can take up to 8 MINUTES, yes minutes for an hd channel to tune in when i complained about how slow my box was. i was told in a store that the G2x requires more charging when i went to swap my battery out, i said maybe so, but in reality my G2 under 4 times the usage got me a whole days use, the G2x battery got me half a day under less use, so that makes no sense at all. i can see charging it half way thru the day with the same use as my G2.....they really think most customers are that stupid and will listen to anything their big corporate brother tells them. for the time i used android, erasing stuff never made my phone work better except on my G1 where i limited my SMS to 25 per thread, as my messaging app was always slow unless i deleted them. these reps will tell you anything just to get your ass off the phone

i remember when i was a sales rep the crap they wanted us to tell people on why a phone was laggy, or slow, etc. remember that pile of crap, the moto Q? instead of dealing with the problems they had and the complaints, i would just tell people that they were piles of crap and dont bother....instead they wanted us to say that an extended battery will resolve the lack of battery life...so someone that wants a nice thin phone cant have a nice thin phone with that battery!!! so lets move on to another device. oh, the trackwheel/pad sucks? they would tell us to tell people windows will constantly update the device to work better. year right.... well how about blackberry, its a lot smoother...thats my answer!!
[T-Mobile LG G2x] jr2002ws6:
I got my replacement battery today. So I went back to my stock backup (from CM7) and put in my new battery (read 86%) which had a "build date" of about a month after my first one.

The phone reset itself in less than 30 minutes while charging to full...
[T-Mobile LG G2x] asko1981:
Seriously dude! This is what the AG should deal with?! This is where people's tax dollars are suppose to go to? You really think AG gives two ****s that your cell phone is not working?

If they do, I'm moving to Canada.

Just relax, try to work it out with T-Mobile. If you can't it's not the end of the world.

I'm sorry, don't wanna sound like a ****, but I had to.

This is just.... I.... I... don't even know what.
[T-Mobile LG G2x] TechnoHippie:
If t-mobile is systematicly screwing 1000's of customers (which they are) then ya the AG should get involved.
[T-Mobile LG G2x] besthijacker:
I won't even comment this lulz..but I will tell you a good quote.

"Stupidity is like art.

Everyone can do it, but only the truly gifted ones are masters at it."
[T-Mobile LG G2x] Seanathan:
I refuse to file a complaint because Facebook won't always load.
[T-Mobile LG G2x] nguyenmd:
It's funny. I called and complaint about reboot and freezing on the g2x, the rep told me she never heard or aware of the problems. I am speechless....i guess we are stucked with it.
[T-Mobile LG G2x] S0NiX0928:
Its sad to see how many of you are willing to settle for less than what is advertised by any corporation. This is a quality control problem (and an ongoing issue with T-Mobile apparently after owning the Vibrant) and should certainly be reported by those experiencing issues.

I don't think many people understand the regulations being disassembled in the US to protect consumers these days. But when you pay $250-$500 for a damn phone it better work as advertised. Beta testing is for pre-production not post and shouldn't be done by the consumers. T-Mobile is wonderful at decieving customers with face value tactics but behind the curtain is becoming another matter...

Android users **** on iPhone owners left and right but at least they know how to demand proper quality control when such cases emerge.

And if you don't think that the government is being erroded from the inside out by big money infiltrating politics in this country then you are on a completely different planet.
[T-Mobile LG G2x] S0NiX0928:
Seriously? If you're so concerned about the US tax dollars being pissed away then you should look more towards the wall street bailouts, ancient subsidizes for corrupt industries & the countless programs in our government today that are dated & leeching unnecessarily. Or how about those three (& many invisible) illegal wars we've been waging for resources we are supposed to be (as a species not just a nation) pushing away from? But trying to stand up to unfair business practices by reporting to the AG about these issues is somehow more concerning regarding our tax dollars... Sheesh.
[T-Mobile LG G2x] S0NiX0928:
Comparing a free service (if you don't consider your privacy as payment) to a $500 smartphone is relevant how?
[T-Mobile LG G2x] tackleberry:
There are millions of cellphones out there. We g2x users might account for about half of a half of a half of one percent. If android was the problem then yes there is a case. There could be a case if no one fixes the problems. Companies have to be making a good faith attempt to correct a problem and if they don't then the class action starts. Look at the Xbox 360 it had a nearly 40pct failure rate. Somehow I would place our phones defect rate at somewhere near 10-15% at best. Remember that a portion of the so called defects are picky people about screen bleed. Some peoeple return phones because it reboots once, drops one call, etc. Cellphone customers are some of the pickiest people on the planet. Work in a carriers retail store for a month and you will know what I'm talking about.

G2x with CM7 and faux .18 kernel. oc@1500 5091 quadrant.
[T-Mobile LG G2x] S0NiX0928:
America is a consumer-based society. And while I'm sure most Americans have plenty of bones to pick with certain products and manufacturers... the average person probably only has time to worry about a handful of defects in certain products they may encounter in a lifetime... With smartphones becoming more central into our everyday lives its no wonder that it would be our handsets that we would be the pickiest about.

Our society is designed to perpetually get you caught up in everything other than your rights as a person and consumer with distractions ranging from finances to health... its all about picking your battles wisely I suppose. And that's not even taking into account the concept that what may be trivial to some may be of larger concerns to others. Most companies are aware of the amount of attention we allow to such causes and that's why we have a corrupt politically system and big corporations walking over everyone on this marble of a planet.
[T-Mobile LG G2x] hololight:
I have to wonder if this is a tmo America for sale issue... I have always had great customer service with tmo until about the February time frame... then they tried to scre* me bad enough that I ended up leaving for att(wanted Verizon but their prices are too high) ... just 2 cents.

Sent from my Apple IIe
[T-Mobile LG G2x] tackleberry:
Att is cheaper than Verizon? Since when lol

G2x with CM7 and faux .18 kernel. oc@1500 5091 quadrant.
[T-Mobile LG G2x] tackleberry:
I agree. But the govt does not give a crap. Period. Corporate America can ram anything up our asses and we have no choice but to take it there too.

G2x with CM7 and faux .18 kernel. oc@1500 5091 quadrant.
[T-Mobile LG G2x] sabo2000:
Apple better quality control, need i remind you about the "Left hand signal issue" what was Apple's response to that ...Cmon...Comon everyone remembers... "You are holding it wrong!"

Sorry I am not saying Android is better, but do not come in here with that! I understand that T-mobile is at fault here to but, LG is the who said the phone is ready, they wanted to be the first Dual-Core phone out. They accomplished that and one that has issues.

I love this phone I will keep it, as I do believe that most issues will be taken care of, I agree they knew they put out a phone with issues, now there are scrambling to correct, and they will...hopefully! :eek:
[T-Mobile LG G2x] S0NiX0928:
Can't really argue against that logic but I for one won't take this unfair treatment quietly (regardless of the outcome)... our thirst for normalcy as individuals is was distracts us from ever standing up to these massive forces of evil... accepting that 'ass ramming' makes such a much more painful process if you as me. But again, I agree with what you're talking about.
[T-Mobile LG G2x] Seanathan:
I was sarcastic. It was a joke. :)

I think what the original poster is doing is a ridiculous waste of resources and being unreasonable. It sounds like because it's not doing *exactly* what he wants it to do then it's defective.
[T-Mobile LG G2x] S0NiX0928:
I was comparing how at least Apple acknowledged the problem and had to deal with it more publicly... but I probably wasn't too clear on that (hastily typing from my phone & all). And in retrospect, yes, Apple didn't handle it properly but they certainly had a scarred public image after all was said and done... the same can't be said about T-Mobile and the manufacturers of their phones.

Those that argue that it is either LG or Tmobile's fault solely is denying the concept of 'passing your problems' onto others. The quality control issues should have never left LG but T-Mobile shouldnt have passed LGs problems from themselves to their consumer base either. Both companies are at fault here but really the only 'fault' that matters is T-Mobile releasing it to the public. LG making beta level phones for T-Mobile is T-Mobile's problem, not ours.
[T-Mobile LG G2x] S0NiX0928:
Ah, sorry... didn't pick up the intended sarcasam. Guess I'm just irritated about how the world is spinning these days. I mean no insult to anyone in this thread really... I just feel like these issues and similar ones on a grander scale need to be discussed more than ever these days... I honestly can't blame the OP for getting fed up enough to do such a thing though despite whether it is an effective use of resources or not...
[T-Mobile LG G2x] dvan13578:
Letter to the Attorney General is way too slow, I'd call 911 and get an officer out to your house because your smartphone is rebooting. I heard it worked for a lady that got the wrong hamburger in the drive thru.
[T-Mobile LG G2x] C0dy:
Haha, I laughed too hard at this post. The worst part is, the last sentence is true.
[T-Mobile LG G2x] eagle1967:
but

i heard the officers couldnt respond because they were on their way to mcdonalds where a lady placed coffee between her legs and spiiled it and didnt realize that coffee was served hot so she needed first aid.

and for those that dont know this went to court and she won..

but since were discussing the state of the country i want to elect that judge as president. since he awarded this loser 1 dollar for pain and suffering :)
[T-Mobile LG G2x] deeznart:
Actually she was awarded $2.86 million but was later reduced to $640k.... ;]
[T-Mobile LG G2x] eagle1967:
guess so

must of been an urban legend.

ok forget it dont vote for that guy and never give him gingerbread.

be back later heading to mcdonalds.
[T-Mobile LG G2x] Rootuser3.0:
I've reported them to BBB before and the office of president called me.and pretty much told me same thing. They will tell you to buy another phone at full price and I.said ill file another complaint the Rep told me go ahead and the outcome will be the same.

sent from Abbottabad, Pakistan with no internet connection
[T-Mobile LG G2x] GideonX:
There was a thread on here where someone got swapped to a sensation. I'm not sure of the circumstances, but it seems tmo will swap if needed.
[Optimus One, P500, V Q&A, Help & Troubleshooting] N00b-un-2:
Is there any way to get ahold of the KDZ stock firmware for the American LG -P509 T-Mobile version? Personally I don't care about whether my phone claims it's a European P500 or an American P509, but should I ever need to return the phone to T-Mobile they might have an issue with it...

I used a tool I found in another thread that is supposed to use your phone's model and serial number to download the proper firmware, but once again it identified my phone as a P500 and downloaded a European firmware. The thing is, I'm considering trading my phones in for something with a hard keyboard (Probably the HTC G2) and I obviously can't turn the phones back in to T-Mobile with custom firmwares and recoveries on them.

I do still have nandroid backups of the original firmware from before my first flash about 6 months ago. If I were to nandroid flash back to stock, is it possible to remove the Recovery and then unroot the phone? I'm sure this has been covered adnauseum elsewhere, but I haven't found anything specific to the LG P509-T.
[Optimus One, P500, V Q&A, Help & Troubleshooting] Lawful123:
I think you can use google to find/download 10l firmware. If not when I get home I will post a download for the us p509 firmware.
[Optimus One, P500, V Q&A, Help & Troubleshooting] N00b-un-2:
Thanks, you're awesome. I've been tearing up the internet trying to find the firmware I need, but so far no luck. I suppose I could have flashed back to stock and got the build name and used that as a starting point for my search.
[Optimus One, P500, V Q&A, Help & Troubleshooting] jraviles:
still looking
[Optimus One, P500, V Q&A, Help & Troubleshooting] Turducken:
Here's a link to v10s. It's the most recent 2.2.2

http://csmg.lgmobile.com:9002/swdata/WEBSW/LGP509TN/ATMOTN/V10s_00/V10S_00.kdz

Follow this guide to flash it:

http://xdaforums.com/showthread.php?t=1060121&highlight=kdz

This will bring you back to Tmos stock recovery, baseband, firmware, etc. Good as new.
[Optimus One, P500, V Q&A, Help & Troubleshooting] dislplin01:
Let me know if this works
[Optimus One, P500, V Q&A, Help & Troubleshooting] Turducken:
It works, that's why I posted it. I've tried more roms and basebands more times than I care to admit.
[Optimus One, P500, V Q&A, Help & Troubleshooting] bobjohnson1221:
Any way to get ROM?

Hi Lawful123, it seems the links that exist everywhere on this forum for v10L US P509 firmware have been changed by LG. Any help you could give on getting me the firmware would be a huge, huge help. I've spent a couple of days searching with my p509 holding down paper in the meantime.
[Optimus One, P500, V Q&A, Help & Troubleshooting] Turducken:
Is there any reason why v10S won't work? It's the latest 2.2.2 release from US T-Mobile for the P509.

If you're bricked the links I provided above will get you going.
[Optimus One, P500, V Q&A, Help & Troubleshooting] bobjohnson1221:
Thanks Turducken. It works perfectly. I really appreciate your help.
[Optimus One, P500, V Q&A, Help & Troubleshooting] zippo_of_death:
You sir are a scholar and a gentleman! I've been looking everywhere for this!
[Optimus One, P500, V Q&A, Help & Troubleshooting] c1995:
link doesn't work any more

The link for downloading LG-P509-V10s is not working, can someone please post a new link? Thanks in advance.
[Optimus One, P500, V Q&A, Help & Troubleshooting] krashn_buirn:
stuck on LG screen

Hi I'm new here and I've searched everywhere on this site for the stock firmware for the LG-P509. I've tried many sites and no luck. It seems likeall the links for the stock firmware don't work anymore can someone point/post a link??? Please!!!
[Optimus One, P500, V Q&A, Help & Troubleshooting] c1995:
try this

After some try and error, I finally was able to download it using this:

http://xdaforums.com/showthread.php?t=1073827

You need to install .net to run the tool, and remember to try upper / lower case for your phones S/N or IMEI, don't remember which one, but one of them is working for sure. Hope this helps.
[LG Optimus 3D] mmace:
Can't speak for the Evo 3D, but if someone you know has one (an Evo 3D) and sends a 3D photo to you (O3D), their .mpo file can be read on the LG Optimus 3D (Nintendo 3DS uses mpo as well)

http://twitter.com/#!/LGBlogUK/status/81020664512905217

I know some people will find this useful, I will
[Eee Pad Transformer General] Kermode:
Can any of you zoom in on appbrain.com?

It doesn't work when I watch it in the browser - it works on other pages. But not there for some odd reason?
[Vibrant Q&A, Help & Troubleshooting] fernkomoyo:
Hi Guys,

I was installing a rom and it never loads and well i odin back my cellphone as always, but this time i cant get to reinstall package, it says that it doesn't found the update.zip, okay, so i lookup on my pc and in my odin folder i have a zip file named update that i downloaded in the list of items for odin, I transfered it to the phone do the reinstall packages, but it stays in the same thing... help plss need to update my phone back!

Thx, FernKomoYo
[Vibrant Q&A, Help & Troubleshooting] kyle51:
http://xdaforums.com/showthread.php?t=849028

try redownload the update.zip