yashsingh1/xdaforums huggingface dataset:
[HTC EVO 3D] yankele:
Hey guys just wanted to share my experience about this.

Told the guy over the chat that my friends (didn't say at XDA lol) were getting the early upgrade plus the credit for renewing they contracts early. The guy told me that it was either or, but not both together and that it wasn't true that people were being able to do this, I insisted about this 3 times in a very polite way and he came back at me with $30, which I refused and asked him if he could find the way to do it (I work at sales so I really know how to negotiate) so he came back offering $50 just because I was "misinformed" and since I know when to stop I agreed and thanked him for trying to help me!

Thanks for the info OP it really works, you just have to find the right rep. And know how to ask I guess!
[HTC EVO 3D] dizbstretch:
Today I was able to get the Sprint rep to credit me $75.00 per line (4). The first attempt failed as the rep didn't know anything about the credit offer. The second rep knew about it and applied it to my account. I will be completing the buy back program through Sprint for my Evo 4G for $150.00.

Today is a great day, oh yeah, I was also able to get them to give me the early upgrade for the full $150.00 instant rebate. My contact isn't up for a renewal until September. Can't wait for Friday to get my hands on the Evo 3D.

My advice for anyone trying to get the deal, just be persistent, it all depend on the rep you get.

Good luck.
[HTC EVO 3D] imex99:
Just received the $65 credit. Been out of contact for year. Customer service rep said there was no discount. I asked nicely and then asked for supervisor. Supervisor gave me the credit...

Swyped from my HTC Evo with Eternal Prophecy 6.0 ROM.
[HTC EVO 3D] jfoster38122:
It took me 3 calls to Sprint to find out the retail price of the 3D. I am not eligible for an upgrade so they said I would have to pay retail $549.00.

NO THANK YOU SPRINT.

Not sure now if I will stay with Sprint next year when my contract is up.
[HTC EVO 3D] nuggyunlimited:
Lol I got a $10 credit for trying
[HTC EVO 3D] daviderickson:
One thing I don't understand is if Sprint only discounts you $150 off a new phone, and the retail price of an Evo 3D is $549, then how is it $199 and not $399?
[HTC EVO 3D] dagnasty:
HTC EVO™ 3D

$549.99

-$150.00 Discount

-$200.00 Instant Savings

$199.99

The $200 off is usually a rebate I believe, but they extended the instant rebates through Sprint. I think Radio Shack and BB always give you the instant rebate
[HTC EVO 3D] daviderickson:
I should also mention I just called in and told them I wasn't very happy with my dog Samsung Moment and that we've been customers for 5 years and would love to get an EVO 3D at the 199 rate (5 months early), she happily pushed that through and in fact offered me a $65 credit (didn't even have to ask!) on my line in addition to the upgrade! This was after a very un-amazing conversation with a chat rep earlier where I got denied.. so definitely take the time to call in.
[HTC EVO 3D] willy900wonka:
Holy crap. Just got $200 back from Sprint.

Three lines @$65 and a $5 gold premier anniversary gift.

I've sent my thanks to the OP, and Sprint. We still qualify for the instant saving and discount on each line. Just the 3 g to 4 g added premium. A nice unexpected gift. Any one interested in a rooted hero with a2sd..... lol
[HTC EVO 3D] mrjkwik:
my experience today.

called customer service, got them to remove the spending cap on my business account. this allows me to charge the phone to my account rather than have cash in hand.

then they transferred me to the retentions department where they were able to give me an early upgrade on one line (only by 9 days, it was due to upgrade on 7/1). i already have 1 line that is ready to upgrade. so thats 2 lines that i can now upgrade. they also gave me the renewing credit, for 70 each. so the phone will only cost me 60 bucks. i'm not upgrading the other line right now anyway.
[HTC EVO 3D] thesparky007:
I got 75$ per line for renewing
[HTC EVO 3D] MrGreg:
After calling a few times, I finally found a rep that would give us $50 per line for renewing. Was hoping to get more, but all the contracts were 8+ months from expiring, so I'm not complaining. Thanks for the help :D
[HTC EVO 3D] rockypr:
Just got $70.00... And getting My EVO 3D shipped TODAY!
[HTC EVO 3D] glen4cindy:
Ok, I have a question in regards to this.

I have been to my local Sprint store, which is actually called Marshall Wireless - Sprint, but, the outside says Sprint, and I was looking at an Evo. But, then, I asked about the Evo 3D.

They called some number, and got a "Silver Override" approval as I only have an upgrade credit of $75 coming right now, but, with the Silver Override, I will get the 3D for $199, just like customers with a new 2 year agreement and new line activation.

Will the credit discussed in this thread apply to me as well for re-upping my contract early?

Thanks in advance.
[HTC EVO 3D] aktruong:
I'm so glad I saw this thread. I had a chat session with sprint and my CSR was very helpful. She initially said I could receive a $70 credit, but I couldn't use it at the same time as my phone upgrade. After some talking she said that I could renew with her now and wait 24hrs to order the phone and I'll still get my upgrade rebate! I guess key phrase in the terms for the loyalty credit was "at the same time. "

Thanks to everyone for their input. It helped my figure out what to say and what to ask. I am disappointed I didn't know about this sooner, though. I upgraded another line to the nexus s at the beginning of the month so I could have got it then too! Unfortunately, the CSR wasn't able to give me the credit to a line that has already been renewed. Oh well! An evo 3d for $130 still ain't bad! =D
[HTC EVO 3D] MrGreg:
It's not easy, but sometimes you can call in and a rep will retroactively apply the loyalty credit. I've done it once or twice before...it just takes some convincing. A good line is "I was told to go ahead and upgrade the phone, and then call in afterwords to get the loyalty credit applied to my account". I always try to be honest with the reps, but I did use that line once ;)
[HTC EVO 3D] aktruong:
That's a good idea! Maybe I'll try that later =D
[HTC EVO 3D] KLY725:
I called and got $50 per line.. Total of three lines since my contracts isn't up till June 2012.. Thanks for the info!!!
[HTC EVO 3D] YafaKlan:
nice

contract expires in november 2011

got me a $65 credit on my bill

thanks OP!
[HTC EVO 3D] arvinsheet:
It Depends on how long you've been on your current contract. Call customer care to get it done for you.
[HTC EVO 3D] unregistered2k4:
My contract didn't expire until 06/2012, renewing for 2 years when I purchased the EVO. I just called and the agent could only offer 25 dollars and he said if this wasn't satisfactory to say so (it seemed like he was hinting that I should say that). I told him 25 was kind of low and he said he would ask his supervisor. The supervisor got on the phone and offered one month free and in my case that was 97 dollars. I'll take it.
[HTC EVO 3D] tgeigel:
How did you do that??? My early upgrade isn't until november of this year and reps have told me no that I have to wait till november
[HTC EVO 3D] texasez:
Has anyone been able to get this to work on an Employee Referral Plan?

I tried but got nothing.
[HTC EVO 3D] Vandelay007:
I tried calling 3 times - no dice - they said because I upgraded first they cant over ride it - i tried telling them i had to order online because that was the only way to pre-order the 3vo - but they weren't budging -

i tried the chat - they said they can't because they dont have access to the account - i was sure that was probably going to be the case - but i figured since 3 calls didnt work -

I even tried calling using the other number on my account - they just wont do it - oh well - i tried

then i looked at my account page - it shows i owe negative 76.04 for some reason - i paid for my 3vo w/ my credit card - so idk - maybe i did get it and that's why the override didn't work ?
[HTC EVO 3D] juliankrye:
Hi,

I tried calling and I am on a SERO Premium and got turned down for the $70 credit, rep I spoke to mentioned a $50 gift card from a 3rd party vendor.

How did you get it via chat? I tried chat too a little before 12:00 and chat told me they were sales support, wonder if I was a little late.

Any help would be appreciated.

Thansk,

Julian
[HTC EVO 3D] Angry Gimp:
Thanks for this info guys. Just chatted em up at midnight and got first a $70 credit and then an extra $5 added on. Be sure to be nice to them, ask em how their day/night is and that you'll make it quick and easy. I couldn't get it though for my wife's line since she had upgraded her phone last month. Our previous contract ran out on the 3rd of this month and she got her phone on the 15th of May. Maybe I'll try calling em up and see if I can get this done and do what MrGreg said and tell him the store told us to call after upgrading her phone.

They do have metrics that they have to meet and in chat it's normally the time they are chatting with each customer. They also probably have more then 1 chat going with several customers at a time. I used to do this for Apple iTunes and we'd have up to 5 chats going and have to keep our average chats under 5 minutes each. Sounds easy but when the computer systems or network isn't running at optimal speed it can take 2 of those 5 just to pull up accounts. You also have to finish the chat and leave notes on the account while another chat is starting up.... all in all not always a fun job.

Also if they help you out be sure to click the exit and take survey button at the top of the screen and give em all the props you can. This alone and help a person to keep or lose their job at these centers.
[HTC EVO 3D] taminrob:
Just called a direct customer service line (877-775-4886) and asked about this. I received a $100 credit for my primary line that is due for upgrade (the one thats getting the 3D on Friday) and a $75 credit for my second line that I had just upgraded this past Monday.

Maybe I have been more fortunate than I deserve, but in the last week I have talked with Sprint CS 4 times total, and in addition to the contract renewal credits, I have managed to get both my lines eligibility to the full $150 (one that wasn't even due for the $75 update until Sept.). $400 from Sprint this week and with my phone trade ins to Best Buy, they will be paying me $10 to take home an Evo 3D!

Its been a VERY good week!!!
[HTC EVO 3D] dpilcher:
Still hoping for a positive outcome with all the upgrades and new activation within the last couple weeks. Let alone the issue I've had with my standard (did I just say that..lol) EVO and replacements within the same time frame. No positive outcome with two different reps and an unproductive online chat. Must have been close to quitting time with the lack of response and repetitive question of "How may I help you". Very frustrating (with 13 years +/- Premier), but will pick up the ball in the morning after sending an email to them. I did find out that the line I just added for my son, and his new EVO4g, is tagged as no ETF no matter the time frame, so that's good. The other line on the account is still within the 30 days of upgrade, so that's easy as well. I have less than a year left on my main line, so we will see.

EDIT: Still hoping for the best, but it's late and nobody will pick up the phone (smart), tomorrow will bring new light and hopefully some credit!

A little update: I ended up calling retentions this morning and going through my whole process and issues in regards to adding a line, upgrading an older line, and 3 replacements with my line (all within the past two weeks). I explained about the failed calls/chat late last night and that the renewal loyalty credit I was told to be eligible was not being given. I was told that the "no etf" on the line I just added is not true after 30 days. All-in-all, he gave me $125 credit and my upgrade is still valid. All my issues and questions were valid, and to be honest, was hoping for more credit from all that has been happening. At no point have any of Sprint's reps been rude or indifferent toward my requests and told him up front what I was looking for. I guess trying to trick the system can; and does work, but I believe being up front an honest with them works better in the long run. When you are being told about credits/etf's/upgrade subsidies/etc, it's best to get it notated on your account or an email/documetation sent. Obviously there are uninformed people at Sprint as well and someone's word, both sides of the coin, is not always good enough anymore. In the end Sprint came through, maybe not to my expectations or what I was told would happen, but they made an effort.

Sorry for the short, but lengthy, update. Do the right thing.
[HTC EVO 3D] xanadu1979:
I was told that I could either get the service credit or get the new contract price on a phone but I couldn't do both. Is that right? Should I try calling again?
[HTC EVO 3D] o0adam0o:
Not true.. i got both last week. And im even on SEROP

Try calling for the upgrade first (cuz IMO its the most important) and then call again for the loyalty credit. Even try via chat.
[Nexus S Q&A, Help & Troubleshooting] s12512:
maybe im trippin but i just flashed a rom and cant find mybackup root on the market. i still have an apk of it somewhere so i can still get it but did they take it off? just wondering is any1 else noticed
[Nexus S Q&A, Help & Troubleshooting] mstevens:
I believe you may, in fact, be trippin'.

A few seconds of searching at market.android.com turned up the following: https://market.android.com/details?id=com.rerware.android.MyBackupRoot&feature=search_result.

Is that the droid you're looking for?
[Nexus S Q&A, Help & Troubleshooting] s12512:
great! i typed it in on my phone and the only ones that came up were the lite version and the paid version but not the rooted version. ill check again
[Desire HD Android Development] cmloo:
Hi all,

I just got this today from HTC

RUU_Ace_Gingerbread_S_hTC_Asia_WWE_2.37.707.3_Radio_12.54.60.25_26.09.04.11_M2_release_188759_signed

Not sure if any cookers want this to try out this built. I didnt dare flash it as I'm not sure will be able to downgrade (I believe this is 2.37 ???)

I am a complete noob on how to post the file 265MB file but if anyone wants this pls let me know how I can post it up ya.

WARNING:

Please note that you may not be able to downgrade to a lower version after upgrading. The downgrade option on this site only supports till 2.36 so far if my understanding is correct.

​

Edit: Multiupload Link (This is the unrooted original .exe RUU - You will lose ROOT !!! )

http://www.multiupload.com/S3H3ZSBX4K

Edit: ROOTED Version ( to be flashed by CWM ) below

http://www.multiupload.com/583EPAUJ67

https://rapidshare.com/files/3503409672/STOCK_2.37.zip

If you like this...Pls just press the THANKS button
[Desire HD Android Development] chinseng85:
hi bro, i need this RUU, can please upload it and send the link to me?

much appreciated
[Desire HD Android Development] cmloo:
No prob..I need to know how to do that on RS, MU, etc...I have never done it before and my believe is we need an account to do that?
[Desire HD Android Development] shree.cse:
www.multiupload.com

SignUp and Upload for free

Sent from my Desire HD
[Desire HD Android Development] cmloo:
Thanks. Signed up and uploading. 1 hr 27min ETA....I got a slow line....
[Desire HD Android Development] deadnc34:
Downloading now. Thx man
[Desire HD Android Development] cmloo:
For anyone who tried this ROM.... can you feedback on how good or bad it is? Will gingerbreak work?
[Desire HD Android Development] jkoljo:
Gingerbreak will not work, and it is not downgradeable unless you have Radio S-OFF. You can already see that in the version number.
[Desire HD Android Development] LeeArden:
hi, if i already got radio s-off and flash this ruu, root is retained? thanks
[Desire HD Android Development] jkoljo:
Nope, Radio S-OFF just allows you to downgrade.
[Desire HD Android Development] Yngwie Malmsteen:
I already flash this RUU 2.37.707.3 and i can downgrade just flash RUU 1.32.707.1 and i feel the camera in 2.37 asia better than 2.36 wwe version
[Desire HD Android Development] thefoss:
What the hell is the HTC Asia?
[Desire HD Android Development] Gtj94:
Haha it's not a phone, it's an update from another region :p
[Desire HD Android Development] Leechoonhwee:
Is it gingerbread?
[Desire HD Android Development] Gtj94:
yep, 2.3.3
[Desire HD Android Development] gkrananth:
How did u downgrade? Its ur already S-OFF?
[Desire HD Android Development] Yngwie Malmsteen:
My phone is s-on but sometimes my phone is strange it show s-off... I am not s-off it again after succesfully make s-on with AMT tool
[Desire HD Android Development] Leechoonhwee:
So this has the Sense 3.0 and the new lockscreen?
[Desire HD Android Development] loonsy:
No this is just the latest gb 2.3.3 sense 2.1
[Desire HD Android Development] cmloo:
So this is the actual 2.3.7 and yet you can downgrade to older version? Any other improvements apart from the Camera? Does Connected Media works well for streaming? The original 2.2 does not
[Desire HD Android Development] psuser:
wow....nice upload
[Desire HD Android Development] lee2006:
many thanks for the latest stock ROM. I had cm7 and flashed this. I can confirm the following:

Gingerbreak does NOT work on it.

S-OFF retained therefore downgrade to any stock ROM with no problem at all.
[Desire HD Android Development] LeeArden:
thanks for confirming. least i know i have a way out if i try to flash this onto my phone.
[Desire HD Android Development] cmloo:
Thanks for the confirmation. When you mentioned downgrade, does it mean you just flashed an older RUU (say 2.2) and it will work or we have to use the downgrade method by jkoljo below?

http://xdaforums.com/showthread.php?t=905003
[Desire HD Android Development] LeeArden:
i would assume he could just flash it straight away as s-off was retained.
[Desire HD Android Development] chteh2008:
many thanks for upload this rom...
[Desire HD Android Development] Shidapu:
Im intrested in the radio and ril mostly.
[Desire HD Android Development] lee2006:
I downgraded straight away with RUU 1.7xxxx.exe and again to 1.32. no error.
[Desire HD Android Development] :
Here's a stock rooted 2.37 https://rapidshare.com/files/3503409672/STOCK_2.37.zip if anyone is interested.

It's all stock nothing added. Has busybox and added bash etc.
[Desire HD Android Development] wineds:
Where did find you that Shadowboy23? I thought anything > 2.36 was not rootable yet? I am actually looking for a rooted 2.37.861.8 from 3 Australia. Any ideas where I could find it? I tried the usual places like shippedroms.com etc. Anyway thanks for posting it :)
[Desire HD Android Development] :
I downloaded the asian RUU 2.37 and extracted the ROM and used dsixda's kitchen to cook it.

So far it works alright but I need to change it a bit to suit me.
[Desire HD Android Development] cmloo:
Thanks for rooting it for us
[Desire HD Android Development] :
No problem. All I did was use dsixda's kitchen. I didn't remove anything, even soundhound is still there.
[Desire HD Android Development] Denil Wong:
I've flashed this ROM but seems a lil bit laggy. I did not hard reset my phone tho before flashing this. Is there any other way to root this yet?
[Desire HD Android Development] :
What do you mean. I uploaded a rooted stock 2.37.

Like mentioned before that It's all stock. I just rooted it and added /data/app feature and busybox etc. Didn't add any apps or custom kernel. I tried it the other day and it was alright but it doesn't fly like ARHD 5.1.10!
[Desire HD Android Development] mailforkrishna:
Fantastic performance

Thank you , for this upload.:)

I am a Rom freak but i got sticked to this Rom.

Very good battery & all other functions of Phone, this deserves a 4.5/5
[Desire HD Android Development] Denil Wong:
Sorry....my reply was supposed to be for the first Post :D

But how can I root this after flashing the original exe. file?
[Desire HD Android Development] :
You can't unless you use dsixda's kitchen
[Desire HD Android Development] hmakmal:
This is an RUU right? so no clockworkmod recovery, instead its the STOCK recovery correct?
[Desire HD Android Development] :
No it's not a RUU. It came from the RUU. I extracted the ROM from the RUU and put it through the kitchen and rooted it.

So you need root (S-OFF) if you wanna flash this stock ROM.

Here's another link for the rooted stock 2.37 ROM
[Desire HD Android Development] hmakmal:
No no. I'm talking about the first post. The one the thread starter uploaded. Is that an RUU? I need to return to stock as I'm sending it for servicing
[Desire HD Android Development] :
Yeah it is RUU......exe file.
[Desire HD Android Development] loonsy:
Anyone able to upload this to multiupload or other upload site? Can't use rapidshare where I am. TIA
[Desire HD Android Development] lee2006:
last page had the link.
[Desire HD Android Development] dongster:
help to s-off and root

Hi,

I flashed the asia rom RUU "RUU_Ace_Gingerbread_S_hTC_Asia_WWE_2.37.707.3_Radi o_12.54.60.25_26.09.04.11_M2_release_188759_signed".

Now I wish to flash to ARHD, but unable to do so as i see from bootloader S-ON and I can't seem to S-off and/or root my HTC Desire HD.

Any advice please?

Thank you.
[Desire HD Android Development] lee2006:
shadowboy23. thank you very much for rooting it for us. I flashed it and it is very stable (official, haha) and 4, 5, 8 mA current very often. Great!!!!!

BTW, I reverted back to busybox v1.18.4 as 1.19 is unstable/unofficial version with app Busybox Installer.

Correction:

Got the current less than 10 mA because there was no vodafone apn (no data access). Then I entered vodafone apn - internet web web, current increased a lot.

Bug/issue When I dial 191 vodafone customer service, I went straight to emergency service (as if 999)!!! The guy who answered my call asked if I wanted fire, ambulance or police @.@

Update: edited build.prop in /system | changed to ro.ril.oem.ecclist=999 | now it is solved.
[Desire HD Android Development] :
You need to downgrade to 1.32 if you wanna root your phone.
[Desire HD Android Development] cmloo:
All links and explanation updated in first link
[Desire HD Android Development] lee2006:
I have used quite a few custom ROMs, but this ROM has the best standby battery life by far, after about 3 days use.
[Desire HD Android Development] :
Really? I only flashed the rooted 2.37 to make sure it boots after cooking it. Never really used it, even for a day.
[Desire HD Android Development] zubir2k:
good grief. thanks for uploading bro!

with this RUU, i can now restore back to stock whenever i want to rite?

as most ppl say 2.37 cannot get downgraded,

I was wondering if you can do so if you have the RUU for 1.32 or 2.36?
[Desire HD Android Development] lee2006:
As tested a few days ago, if one has S-OFF before upgrading to 2.37, S-OFF will be retained and thus problem going back to any lower

version.

EDIT: Expert jkoljo advised "requires Radio S-OFF, ENG S-OFF is not enough." so be careful. To avoid surprise make sure you have Radio S-OFF and ENG s-OFF before the upgrade
[Desire HD Android Development] lee2006:
Last night 6.5 hours, battery only drained to 88% from 100%. I have Wifi on, GPS on, backgroud data and anto-sync option on, facebook contact sync on, facebook for HTC Sense on (Sync live feed, sync contacts with update every hour but as I use ADW launcher, this bit probably don't sync at all), Google sync contacts on, sync calender on, Weather sync every 3 hours, K-9 Mail 'push' mail on.

Battery life could be different for others as radio signal strength can also affect it significantly. However for myself, as I live in same address everynight, lol, radio strength factor does not apply to me.
[Desire HD Android Development] jkoljo:
To be specific, that requires Radio S-OFF, ENG S-OFF is not enough.
[Desire HD Android Development] zubir2k:
That's too bad. I thought with RUU I could easily get downgraded. Alternative to the usual downgrading process.

Anyway, later if I wanted to revert to stock, can I just run the 2.37 RUU posted earlier?

Thanks :)