yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] ImHuge07:
Uhhhhh I just called my local T-Mobile store and the guy that answered the phone didn't know what the Sensation was. He put the manager on and she said that they have not received them yet. Aren't they suppose to go on sale tomorrow?
[HTC Sensation] xl VipeR lx:
lol @ the guy, how could he not know what a sensation was. lol,
[HTC Sensation] _kansei_:
wow, definitely go to another t-mobile store if/when you do purchase.

I walked into the T-Mobile store downtown (or.. one of them, I'm sure there are others) on Friday with my sensation in hand asking about accessories, and every employee in the store was shocked that I had one. I explained that I had to sully myself by going to wal-mart for it, they gave me their condolences for that. They wouldn't, however, sell me any accessories, even though they have them. The system blocks them. I figured as much, I was just walking by the t-mobile store on the way to AT&T to cancel my plan with them and figured I'd stop in and check. I didn't even get to see the accessories they had.
[HTC Sensation] ImHuge07:
I kept saying the HTC Sensation

(him) The ATT Sensational?

(me) No the HTC Sensation

(him) ATT Sensation?

(me) No.... this is the T-Mobile store right?

(him) Yeah, let me get a manager. Hes asking for the Sensation for ATT??
[HTC Sensation] kpjimmy:
Is this why Walmart is selling them better than tmo would? LOL
[HTC Sensation] Lcrkz0023:
Just updating everyone....ordered mine sunday nite 9pm est..ordered over the phone w/ tmo....had it shipped ground free, arrived today, cost 149 no rebate...But got a $50 credit on bill. i live in L'ville,KY
[HTC Sensation] ImHuge07:
What did you say to get it for $149? If I go into T-Mobile and get pissed and yell will they give me the Walmart price?
[HTC Sensation] Lcrkz0023:
I call and talk to the Loyality dept..whatever its called...ive been with tmo since they were Powertel so whenever they made switch to tmo ive been there. Im always polite, start off by saying ive been tmo a very long time...im a loyal customer as you can see and i love your service. Im interested in (whatever phone you want) what special rate can u offer me? Over the years ive had upgrades awarded early, premium discounts..etc. I dont really think its what you say, i just think its how you say it. Be polite, show respect..if you have to bull**** it, then bull**** it. You gotta be an actor...tell how much you love them and they will reward you. If you go into it being an asshole you wont get squat. You gotta play the game to get what you want. But being rude etc, will never reward you if you are trying to benefit yourself.
[HTC Sensation] nunubutt:
No one wants to talk to someone that yells.
[HTC Sensation] GorillaPimp:
They shipped out of Kentucky. I had the same situation but my phone is sitting in Columbia, SC
[HTC Sensation] GorillaPimp:
qft

everyone wants to be treated with respect
[HTC Sensation] vvilliamm:
wow that was amazing.... i just called and they said no im sorry its released tommorrow and we charge 199 after 50 dollar mail in rebate.. after i said walmart is selling it for 150. Then they offered me a 60 dollar credit on my bill. If i were to sign up a new 2 year contract lol.. i said yes of course..
[HTC Sensation] recondo1202:
With regards to the HTC Sensation, Walmart Wireless employees are CLUELESS!!
[HTC Sensation] JayBachatero:
My shipping info finally showed up on UPS. It's schedule to arrive tomorrow. Shipping from Secaucus, NJ. Good thing they have a warehouse relatively close to NY.

I'm pleased with T-Mobile after this fool forced me to sign a 2 year contract to get a 9700 at full price. Wasn't due for an upgrade till Dec but CS did an override and got it at upgrade price. Funny thing is that I called on Sunday to ask how much I would have to pay to get out of contract.
[HTC Sensation] tenbeau:
Just called in to Customer rentention and was told NO. Of course I had just upgraded 2 months ago. Would not even take the $50.00 off they generally do for off contract price. I have been with T Mobile for over 13 years. Seems like it really depends on who you talk to(some are icy cold and just say no and others sympathize but say no and than you catch one that says yes. I cannot really blame them for saying no since it has only been about 2 months since my last upgrade and I had upgraded 4 months before that. I will try again later tonight or early in the morning.
[HTC Sensation] JayBachatero:
Also don't be surprised if they are doing this because of the amount of people calling and trying to fool them and also give thanks to those demanding a free phone just cause someone else got it.
[HTC Sensation] builtboosted:
Called T-Mobile tonight around 7. Got off the phone at 730. Got the sensation for 298 and change with warranty, shipping and taxes. I'm happy with that. Should have it by the 23rd. Needless to say ill be returning my Walmart sensation I bought out right tonight. ;-) back to the trusty desire for a week.
[HTC Sensation] vvilliamm:
well some of them are pretty nice but some of them follows the rules pretty strictly i wonder should i try the store tomorrow or.. try to call in to price match Walmart price?

if the phone broke if i got it in the store will i be able to go to the store for an exchange or do i have to ship it in?
[HTC Sensation] robotnoize:
Why wouldn't anyone get it from Walmart since its one hundred dollars cheaper?
[HTC Sensation] fiestaterp90:
well since I bought my phone off contract, walmart would have actually been $50 more.
[HTC Sensation] _kansei_:
As I've mentioned before in this thread, not everyone lives in an area of the country plagued by Wal-Mart.
[HTC Sensation] xnifex:
seriously? stop. now you're just being ungrateful. 2 months?!?
[HTC Sensation] _kansei_:
It's like people here don't understand the concept of a contract. Stop taking advantage of T-Mobile, unless you want them to fail and/or get absorbed by AT&T (which is a big steaming pile of fail).
[HTC Sensation] davemonkee:
i got mine from walmart on sun. 12th, the lady who rang it up had no problem selling it to me, she said if it's here in stock why not. of course there was a guy there telling her that she couldn't and she needed to wait until the 15th to sell it!
[HTC Sensation] drew_grant:
$549.99
[HTC Sensation] nccu_eagles:
LOL you do know that they put notes on your account right? also jumping on new phones every couple of months on a new 2yr contract is silly anyway LOL man up and pay retail price or hunt craigslist...
[HTC Sensation] ImHuge07:
Going to T-Mobile to pick the Sensation up in the morning. What kind of warranty comes with it? How much will insurance be and do you think its worth it to get?
[HTC Sensation] GorillaPimp:
go with square trade on amazon for insurance

* One thing to note about my account when considering getting offerred an early upgrade - I've been calling about poor reception, ETF fee, complaining about stupid phonecalls and crummy payment arrangement offers in the past few months. I also pay for two separate accounts that previously were joined and both are in/have always been in, good standing. I didn't call up and ask for a free or discounted phone. I called up and gave them an opportunity to retain my business. I was HELPING THEM. I let them know I could move to Sprint, pay the etf and buy a new phone for less than the semi-discounted upgrade price for a Sensation. I then told them I was calling to see if they could compete with that.

I never said "hey, give me something cheaper or free". The free shipping, payment plan and anything else was given while ordering by a different agent, and were all given without asking. I also called everyone I spoke with by their name or used Sir/Ma'am and expressed appreciation for their assistance. This isn't a method to cheat or scam companies. It isn't asskissing. This is called conducting business in a professional and considerate manner when possible.
[HTC Sensation] ImHuge07:
Whats that?
[HTC Sensation] GorillaPimp:
http://www.squaretrade.com/pages/
[HTC Sensation] TJBunch1228:
Square trade looks cool, I had never looked into it before. However, they don't cover loss or theft, which is a big deal to me. I just know I would lose my phone if I switched lol.
[HTC Sensation] GorillaPimp:
wasn't aware of that :(

you could have it added to your homeowner's insurance too

in light of all that and what making a claim would do to your insurance premiums I may just go with the t-mo insurance
[HTC Sensation] GorillaPimp:
06/15/2011	5:38 A.M.	Out For Delivery

:)
[HTC Sensation] vvilliamm:
i should just go to the store 0.0 hmm debating.

is it me.. orr

htc.t-mobile.com/sensation << when you go here it says.. get 50 dollars off?

*Exclusive offer for the web! Enter code SENSATION50 for discount.

New 2-yr agmt qualifying plan and

$50 mail-in rebate req'd.

so its similar to walmart.. its 150? right or am i reading it wrong
[HTC Sensation] BBOOZE:
So when I go to website it says $549 for me to get the phone. I've been with TMO since October when I got the G2. Was hoping I'd be able to get a better price even though I'm not in my upgrade period.

Want to get this phone today but don't want to get hosed.
[HTC Sensation] cmylxgo:
Just went to T-Mobiles web site and the Sensation is now Temporarily out of Stock. Looking at the pricing I would say that you could have gotten it for $149.99 with the promo code.

-CMY
[HTC Sensation] cmylxgo:
How stupid...phone is out of stock on launch day. I think T-Mobile totaly dropped the ball on this Phone IMO.

-CMY
[HTC Sensation] Scoop24:
You luck getting this phone has been bad. Hopefully it all works out in the end.
[HTC Sensation] mpjohns3:
Currently waiting outside tmobile store (have been for half an hour) waiting another 20 minutes for it to open... Can't wait to lay my hands on this phone
[HTC Sensation] DrBrick:
I returned the one I bought from Wal-Mart with only medium hassle last night and I have an appointment first thing when the store opens to get one from T-Mobile. Wal-Mart's system wouldn't give me the upgrade price so I decided to go with T-Mobile directly. The hard part is figuring out what phone to get my wife.
[HTC Sensation] vvilliamm:
hehe... i tried to call in and they said.. htc.t-mobile.com is not their website but HTC promotion i was like........... could you match the deal they said no good luck and order it online. i told them it was out of stock =/ and they said try another day.
[HTC Sensation] jmazz3:
I'm with you:

06/15/2011	7:41 A.M.	Out For Delivery :D

I may have to leave work early today.
[HTC Sensation] mouzaihem:
My cousin just got it online for $199.99, wasn't out of stock 0_o
[HTC Sensation] cwee477:
Wirefly has the sensation for $179.99 new 2 year or qualified upgrade... if walmart doesn't allow me to get the sensation today for $148.88 I will order from wirefly
[HTC Sensation] kgbkny:
Just got my Sensation from a local T-Mobile store. Although I haven't had a chance to play with it extensively (I'm at work right now), the screen is gorgeous - there is no washout or anything of the sort.

Here's an interesting little factoid about my phone - the clerk at the store unsealed the box right in front of me, so the phone was undoubtedly brand new. When I powered it up, it had a CyanogenMod wallpaper, the one with the skating blue Android against a diamond plate background. Anyone else encounter this?
[HTC Sensation] azsl1326:
Just out of curiosity, have you checked to see if it's S-OFF or S-ON?
[HTC Sensation] Kingmac38:
It is because you had your phone backed up by Google.... when you logged back into Google it set your wallpaper back to what you had on your other phone. It's not a conspiracy
[HTC Sensation] secano:
Looks like it's back on stock. I'm gonna go pick one up today at my local Tmo store. They said they have "PLENTY".
[HTC Sensation] cmylxgo:
T-Mobile Store Phones:

PYRAMID PVT SHIP S-ON RL
[HTC Sensation] kgbkny:
Are you absolutely certain it's not a conspiracy??? ;)

By no means was I trying to imply that it's anything other than a wallpaper. In fact, my initial thought was that CyanogenMod may have lifted it from HTC. Thanks for the clarification, though!
[HTC Sensation] kgbkny:
Confirmed. My phone is S-ON.
[HTC Sensation] relic419:
I just picked mine up from the T-mobile store (first Sensation sale). They were selling it for $250 with a new contract,but I told the rep that it was $150 at Walmart (even though I think that deal is done) and asked for a price match. She promptly when online and saw it, spoke to the manager and they sold it for $200 with a $50 rebate.
[HTC Sensation] DrBrick:
the one i picked up from T-Mobile just now is S-ON. i do like the handy backup as right out of the box this Sensation is ready to go just where i left off with my Wal-Mart one.
[HTC Sensation] Scoop24:
So did anyone notice t-mobiles insurance policy went up $2 today. Check your accounts I noticed it today. Call them and they told me about some new security features on the site to keep track of your phone if stolen or lost. Plus free 1 day shipping if you need to replace your phones. A few other things I cant remember but its definitely $7.99 and no longer $5.99.
[HTC Sensation] JayBachatero:
Yea they/Assurion sent out letters about a month back. Today I was throwing some stuff out and came across it again. Contemplating canceling the damn thing.
[HTC Sensation] nccu_eagles:
Mine went up in November when I bought the MT4G
[HTC Sensation] Scoop24:
I was thinking of doing the samething. But she drop my family unlimited plan to $79.99 instead of $99.99 . So I save $18 a month now.
[HTC Sensation] Scoop24:
Really she told me it became effective today. Even last week when I added it back to my sensation it was only $5.99
[HTC Sensation] mike2518:
Yup this is what happens when people abuse the system
[HTC Sensation] azsl1326:
Is Asurion the only option? Are there any other third party providers. $8/mo seems somewhat pricey.
[HTC Sensation] GorillaPimp:
squaretrade and a homeowner's policy are the only alternatives I know of

no way in hell i pay $100 a year for that crap.
[HTC Sensation] quailallstar:
Got my Sensation ordered and only paid $50.00 bucks! I <3 T-Mobile ;) Click my post for details & promo codes.
[HTC Sensation] azsl1326:
+1 [10 character msg limit]
[HTC Sensation] sampacool:
Sensation at Tmo website better than walmart!

If you buy on Tmo's website you'll pay $50 less than Walmart! Just use promo code SENSATION50!

Total will be: 149.99 - $50 mail in rebate!
[HTC Sensation] azsl1326:
I don't think that's correct. I think it's $250-$50 MIR - $50 IR = $150.
[HTC Sensation] quailallstar:
The "SENSATION50" code seems to only be for NEW customers but it doesn't say that anywhere on the htc.t-mobile.com/sensation promo website.

I called and was able to get both mail in rebate and the new customer rebate (total -$100). PLUS another -$50 off for re-signing my VOIP service with Tmobile@Home. Two of the (3) -$50 off I received were applied to my account as a positive balance and the remaining $50 is a VISA gift card in the mail.

They really take care of good customers because I am happy. :)

Down with AT&T! :mad:
[HTC Sensation] joemm:
Just bought my sensation partial upgrade, $389, with everything said and done tax, upgrade fee, and the $50 rebate paid up front , Damm near $500....ouch. But I must say I am loving this phone.

And S-on as expected.
[HTC Sensation] BBOOZE:
Were you eligible for upgrade or did they work with you on that? I am 9 months into my 2yr contract and want to get this phone but don't want to pay the full-tilt $550 for it.
[HTC Sensation] cwee477:
Called like 5 walmarts none in stock :(
[HTC Sensation] nccu_eagles:
The Walmart deal is over you can buy from T-Mobile store now the $149 special expired on the 14th
[HTC Sensation] joemm:
It had been 13months since my last upgrade on a 2 year, so that was my price, no special deals.....
[HTC Sensation] JayBachatero:
It went into effect today. I'll post the letter when I get home.
[HTC Sensation] JayBachatero:
Yea I agree. But they don't help either. If your phone is a bit damaged and request an insurance exchange you still have to pay the full deductible and send them your old phone. So might as well just report it lost. At least lower the deductible if you are going to want the non working phone back.
[HTC Sensation] TJBunch1228:
So people should start receiving their phones in via UPS tonight. I saw a few people saying theirs were out for delivery. You guys will have to let us know if the mailed stock are s=off. Mine comes tomorrow evening according to UPS.
[HTC Sensation] jmazz3:
Yes, UPS dropped mine off at my house a few hours ago. Unfortunately I am still at work.
[HTC Sensation] TJBunch1228:
I think I'd be feeling a tickle in my throat if I were you.... Wouldn't want to be around my coworkers, getting them all sick....
[HTC Sensation] JayBachatero:
I'm on the same boat man. At 5 on the dot I'm OUT! Spent the whole day checking for it ti show as Delivered.
[HTC Sensation] markydesade:
Was following this thread closely over the weekend as I was hoping to get the phone at Walmart but was unable to find any Walmarts here in SoCal that had them in stock.

I've been a tmo customer for 5+ years and I'm out of contract so I called customer service yesterday to try to buy one. Had a difficult time reaching the retentions department. I said "cancel" at the voice prompt. 1st rep offered the phone for $249 with the $50 MIR. I declined and called back a few minutes later. 2nd rep offered the same deal along with a $50 credit to my account. (was still unable to get them to transfer me to someone in retentions). Called a few hours later and the 3rd rep offered me the same deal as 1st rep. Very annoying..

Was about to call it a day and just buy one at the store when I made a final call and spoke to a friendly rep and ended up getting the phone for free. As well as free express (well 3-day) shipping. Just had to sign a 2-year contract which I was happy to do.

To clarify, this was through the regular customer service dept & not retentions.
[HTC Sensation] Paging Dr B:
For free? You got my attention. Were you complaining or threatening to cancel?
[HTC Sensation] danog:
UPS just dropped mine at door.

PVT SHIP S-ON RL

date there says May 13 like others, but the date on the box says 6/02/11 -- so dont get your hopes up like I did when you see 6/02 -- there is no hope ;)

Also, rebate form came in the package!
[HTC Sensation] kolyan:
$150 on Tmo website now.....200-50 rebate
[HTC Sensation] markydesade:
Each time I called in I led with....I'm thinking of cancelling my service and the last rep I spoke to was the only one who seemed to care.

From what she told me it sounds like regular customer service reps are allowed to make a special deal every now and then, as I definitely was NOT talking to a retentions rep.
[HTC Sensation] GorillaPimp:
Beautiful phone. No lag or bs here. Sense is a bit bloated but I like it. I'm a N1 stock user. I've used most roms available for it. I'm also a NookColor owner and have various roms with it too.

Wifi calling is nice. I'm getting 4G in the house but with the same spotty areas in it. T-mo is the only carrier that can get service at all in my house. No dust. No dead pixels. No loose cover. No S-off :( Box date 6/02/2011
[HTC Sensation] aNYthing24:
Is T-Mobile's website being lame for anyone else? I'm trying to order it but it keeps giving me an error.
[HTC Sensation] danog:
Yep its been crawling. If problem persists I'd call if need to place order and ask then to grant the extra $50 discount. Time is money.
[HTC Sensation] CB620:
Im in walmart and they just told me they cant sale it outright I have to extend my contract. Ill just go to tmobile or watch ebay or cl. Seen them go for 500
[HTC Sensation] Pandemoniumone:
Mine was waiting for me when I arrived home from work....mesmerized. A beautiful device indeed.
[HTC Sensation] TJBunch1228:
I sold my mt4g today finally but my Sensation doesn't arrive until tomorrow night. On a cliq xt for the next 24 hrs. My own personal moto hell.
[HTC Sensation] Five0nIt:
Id almost rather go with no phone then the cliq.
[HTC Sensation] Five0nIt:
Id try another store. I bought one on contract and another outright with no problem.
[HTC Sensation] TJBunch1228:
Lol I'm thinking about busting out my old 2 cans and a string. The voicemail doesn't work, but there is way less lag.
[HTC Sensation] jonnyfivealive:
Metro Detroiters

I finally found a wallymart in metro detroit area selling t-mobile phones. I got a sensation today for 148.88 + tax for my upgrade. Almost didn't get because I wasn't the primary account holder but the sales rep let me slide (Thank God!). The store's address is: 29555 Plymouth Road, Livonia, MI 48150. They just got their shipment updates so they still have like eight or so.

My review for the phone is its great and blazing fast especially coming from my dated g1.
[HTC Sensation] jparity:
Just got mine today in walmart too for 148 + tax. I went there yesterday but couldn't upgrade because I wasn't the primary account holder and the rep won't let it slide...

It took the rep about an hour to do the upgrade today because he had to call tmo to confirm my account authorization, and he had trouble breaking open the back cover and activating the new sim...

Luckily the phone didn't get any screeches from the abuse. I would definitely go to a tmo store if it wasn't for the discount, just for the customer service.

upgraded from an android hd2, the sensation is slightly more responsive with the dual core, but I could feel the system being dragged down with all the crap pre loaded. The biggest improvement for me is the screen quality and the resolution.
[HTC Sensation] GorillaPimp:
That's weird cuz my t-mo vmail worked right after activating the new sim. My N1 wouldn't work with anything but googlevoice. No more bs with shi*gate voip screwups and no more using gmail via browser or callbacks.

What's up with tethering? Can we even do it with this?

The only Amazon app store app i gave a damn about won't transfer - swiftkey.
[HTC Sensation] almostinsane:
Yup, same for me. $149 - $50 for the MIR.
[HTC Sensation] xnifex:
Where is this backup feature? (new to android)

*whoosh* you totally don't understand what he's saying
[HTC Sensation] JayBachatero:
Same here.
[HTC Sensation] GorillaPimp:
Hey I've gotten 4 hours of sleep in 72 hours lol gimme a break
[HTC Sensation] jmazz3:
Got mine yesterday that I ordered Monday through retentions. Just to confirm what others said, it is S-ON. I had a small hiccup in that my data plan wasn't added. I had to call at which point the normal service rep tried to give me the $30 data plan instead of the 5gb for $20 I was originally given. He told me there was no other option and I would have to return the phone if I didn't want that plan. I asked for retentions. When I got them I explained the situation and the guy gave me what I was asking for immediately. It's amazing how much power they have compared to the other guys.

The phone is great. I was afraid it would be way too big for me but I don't think it is.

Oh, one other weird thing is that I am in an area where I didn't expect 4G. It actually says 2G most of the time at my house but then will occasionally go to 4G. It's really strange that I don't have 3G but just bounce back and forth between 2 and 4. I have wifi on now though so it doesn't matter.
[HTC Sensation] phantomevo77:
I got mine outright yesterday at T-MOBILE, I couldn't be happier. Unfortunately I got one with S-ON but the nice thing, the box says 6/1/11. So I just got a phone made 16 days ago xD.

I am in absolute love with this phone. I have never had a device this amazing.
[HTC Sensation] nccu_eagles:
Seems like this thread should be closed now ? :D
[HTC Sensation] vvilliamm:
i cant wait for mine to arrive monday! =]