yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] quailallstar:
Being new to HTC branded Android phones had me clueless as to what S-ON/S-OFF meant. This article helped clear that up: http://www.addictivetips.com/mobile...on-htc-android-phones-with-unrevoked-forever/

Also I can't wait until unREVOked team releases something for the Sensation! :) I might just wait to even use the phone until it is hackable and milk the most out of my Samsung Vibrant ;) I have patience an can resist the temptation to break the seal on my Sensation's box.
[HTC Sensation] azsl1326:
Did the OP get a Sensation. I know he was having trouble tracking one down last week.
[HTC Sensation] digiholic:
He finally did but it took him a few days.
[HTC Sensation] kd78:
Which ones in Charlotte say they have them? I have called three so far and none have them.
[HTC Sensation] nccu_eagles:
5825 Thunder Rd

Concord, NC 28027

Phone: (704) 979-2540

150 Concord Commons Pl Sw

Concord, NC 28027

Phone: (704) 788-3135

8180 S Tryon St

Charlotte, NC 28273

Phone: (704) 588-2656
[HTC Sensation] kd78:
did you try BMSTRONG's advice?

" If it's not in the system yet tell them to go onto the connection center page and refresh. You should be GTG."
[HTC Sensation] v0kal:
Just heard back from 2 people that I know that work in 2 diff. Tmobile stores and they have units in the back that they can't sell. and both said they haven't heard anything about htc taking them back for any fixes
[HTC Sensation] nccu_eagles:
I called, I didn't actually drive over there...I'd rather buy from an actual t-mobile store anyway since I will be paying 550 just in case I have any issues with the device...walmart associates aren't the smartest people in the world lol
[HTC Sensation] thuddome:
In Denver, just talked to 2 Walmart stores, the first one the guy said it was in the system and the "flag" was removed but they didn't have any in stock. Said they get a mid-morning shipment and he took my name and number and said he would call me when they get them in. The other Walmart said they didn't have them in the system or in stock but said a T-Mobile connections person would be there in an hour and to call back.
[HTC Sensation] t0ny0:
Duuudeeee you are here!!!! Best rom ive ever used on the hd2, i hope that you will keep giving our phones live like u used to with the hd2 ... mdj is here, now you... time to get rid of the dumba## lg, and time to get me the sensation. Sold! :-)
[HTC Sensation] kd78:
I am hearing they are in system at one walmart but they don't have in stock and the other says they have stock but they can't sell. WTF?
[HTC Sensation] nccu_eagles:
I told you walmart associates are the brightest :D I'll give the tmobile store my 550$
[HTC Sensation] dellybelly:
Thanks man, got one. Total retail at walmart was 600; had a gift card brought it to 536 with tax. So if your buying outright your looking at 636.

Haven't done anything to it yet, gonna charge and get things setup during lunch.
[HTC Sensation] digiholic:
Greensboro, NC Walmart has them. They said no sales till 12th and $600 retail. But she was going to sell me one before I left. I didn't buy because it was S-ON.
[HTC Sensation] digiholic:
Two other things to mention...

1. Never go into a Walmart wearing a blue golf shirt and your work ID badge around your neck... three people asked me for assistance thinking I worked there. :D

2. The phone looked and felt sexy as hell!
[HTC Sensation] dellybelly:
I didn't let that stop me; since we all know that is temporary. Ill play around with sense 3 until thats resolved, it's by no means unusable.
[HTC Sensation] :
Make sure you pricematch it within 7 days and get your money.
[HTC Sensation] stepinmyworld:
have yall noticed the US versions get over 2000 on benchmakrs while the votophone scores like 1800? I know benchmark isnt everything but it was something to see.. like a little speed boost from tmobile brand. Im so anxious to get it. I have the G2x and its ok.. boring as heckkkkkkkk
[HTC Sensation] Flippy125:
Walmart does price match? Ill have to take advantage of that when it releases at T-Mo

Sent from my HTC Vision
[HTC Sensation] :
See my post a page of two back. And don't let them tell you otherwise. Make sure it says instore or have them call the store with the lowest no contract price.
[HTC Sensation] dellybelly:
Had to ask; I'm pretty sure lots are calling since he said "Yea, when you called.....we gave wrong information"; assuming initially they said they didn't have them for sale.

According to the rep his manager has to approve all outright purchases and one of his managers gave him some **** earlier, but the other one said no problem. Once they start figuring this out; it may turn into a YMMV situation, but im glad i jumped on, early adopter is out for the fun of it.
[HTC Sensation] Profondo_Rosso:
Walmart definitely has them...I just played with one. I'll be picking it up tomorrow.

Tmobile stores all said the same thing-pushed back to the 15th.

NJ by the way...
[HTC Sensation] cmylxgo:
Just hit the Walmart down the road from my office (Adams/M59 in MI). Stupid A$$ store does not have their wireless section finished yet :( Looks like I'll have to wait until after work.

-CMY
[HTC Sensation] cmylxgo:
Yes I did. However, if I had to rate my overall experience with T-Mobile related to the purchase of this phone they would get a Zero out of 10. Everything about getting the phone, changing my plan, to post support has been 100% horrible. If HTC did not make a fantastic product this would have been a no brainer to walk away from this horrible company. In fact, last night after my phone call to 611 I would have canceled except for the fear of what she had to say...

"Sir if you cancel your contract today you will be charged full price for the phone and a $375 ETF."

I was like...WTF you talking about?????

"If you want to take this matter up with your local T-Mobile store you can."

My jaw hit the f'in floor. I know she is ill informed and just the typical jackass mouth service that I always get when I call with a real problem.

To make matters worse I went to the local store today to return the phone and cancle my service and was informed that I will not be refunded my $18 activation fee and that I would have to pay a $75 restocking fee. The jerk-off even tried to scare me with ETF on top of it.

I just about lost it on the rep...but composed myself and said..."It's a sad day when people like you take enjoyment in ripping your customers off."

I am so frustraited with this company.

-CMY

BTW...I still can't get my Voicemail Icon to go away. What a joke!
[HTC Sensation] GorillaPimp:
I'm doing the same 2g-4g dance. I knew they rolled out 4G near me when my N1 suddenly had 3G in some spots in my home and as soon as you walk outside. Prior to that my entire subdivision was in a 3g black hole and I could only get Edge. I almost cancelled over that but I loved my Nexus too much.
[HTC Sensation] Scoop24:
Go into call settings theres a button in there that clears it.
[HTC Sensation] nccu_eagles:
For me T-Mobile is the best company by far! I've been with T-Mobile since the G1 was released back in 2008. I've been with Sprint, AT&T and Verizon all of them were wack to me. Maybe I've just been lucky with T-Mobile ?
[HTC Sensation] ximage:
heh I know how you feel. I'm been out of contract for years and when I call in to see what my options are they told me I was still in contract! I was like wtf ? After a few mins of the reps digging around they say oh your not in contract but the system acts up once awhile. Then the rep wanted me to lock all 5 lines on 2 year contract for 1 phone plus $99. Hmm. That's just not worth it in my sense. Either way I still want to get this phone but only if the price is right.
[HTC Sensation] GorillaPimp:
Go into Settings - Call - Clear Voicemail notification

That crap was driving me crazy since gvoice and tmo didnt have any messages for me at all.

That's messed up they're treating you like that. That is the treatment I expected to have since that "take it or leave it" attitude is what I got 80% of the time with them last year.
[HTC Sensation] onkolog:
A question...I have Family Even More Plus Plan,so I do not have a contract. When I asked in local TMo store they told me that if I wanna Sensation with cheapest price I have to cancel my current plan and sigh up for new 2 years contract,but also I cannot keep my numbers.That is not a big deal for me sigh up the contract,problem is I wanna keep my numbers...So,if I call 611 and ask for retantion department could they keep my numbers,but sigh me up for 2 years agreement?I do not want to pay 600$ for that device:-).And also if I sigh up new contract do they give me free Sensation for the second line?:-)

If anybody had same experience please answer me...thank you...
[HTC Sensation] vvilliamm:
ive spent over a whole day trying to ask them if they could give me 50 dollar credit on my bill since they were running a promotion for the sensation for 150 a-mir. the rep (2) said no "if you want it then order it online" i said.. the problem is i want to ship it else where. later i found out that rep(2) marked my account as receiving a credit already for the phone.. i did receive an credit on my bill a week ago because i was out of contract and that rep (1) said if i renewed my contract they will give me a partial credit for my bill... so i tried to call again to try my luck. Rep(3) said i got credit for the phone already and will not apply the 50 dollar credit apparently rep(2) because there was a note saying i got credit for the phone already.

i waited... till 1 hr before the call centers were closed.. then i called..

THIS REP is the man........... he said k i will apply the 50 dollars credit and ship it express to whatever location you want. Because i explained it to him i will just port my number out to Google voice and activate a new line while having the ability to keep my old number. asked him to save me from that hassle

And he said i currently have the pref mytouch web plan.. < is that the same as the pref android plan?
[HTC Sensation] Robertsonland:
I can't get a rep to discount me down the the $150 price at all. I've called several times, tried several stores. Haven't gone loyalty yet but guess that's where I'm going to need to go. I am at 22 months on my contract, I'm up for full renewal price yet the best price I get is the $249 with $50 MIR. No one is really even trying to sell the phone. It's like talkign to a sell sheet. Here's the phone, here's what it does, here's the price. Enjoy. I can only get the SENSATION50 to work when creating a new line as a new customer, not for upgrading and every rep just tells me yep that's what's its for, can't help you.
[HTC Sensation] knux11:
i went from EM+ to EM in january. i got new contract pricing for each phone, so u won't get a free sensation. But I was able to keep my numbers. i called 611 and they did it, seemed like it took a little more effort on their end than normal, and although i was only on EM+ for 1 year (still technically not eligible for upgrade pricing), they just credited my account the amount to make my out of pocket cost the same as new contract pricing.
[HTC Sensation] GorillaPimp:
Well if you were considering leaving T-Mo over it and going to sprint where you could get a similar phone for $150 and spoke to RETENTIONS I'm sure they would work to keep your business. If you just want to tell a regular customer service rep you deserve better good luck with that.
[HTC Sensation] onkolog:
knux11

So,they kept your numbers, but did they charge you any activation fee?I do not wanna pay 70$ activation fees:-))))WTF

Yes, I see now that I cannot get second one for free online, they charge me same amount,but promo code SENSATION50 is working and I can get 100 discount. Also,when I went forward in check out process they asked me if I wanna transfer my numbers...that is GOOD...why a lady in T-MO store told me that I cannot do that...strange...
[HTC Sensation] knux11:
no activation fee either. Matter of fact i've never been charged an activation fee of any sort, they waived the sensation activation fee tuesday without me even asking.
[HTC Sensation] icewiz1:
Looks like TMO is dealing again! I have 2 lines, a Blackberry and an TM@Home line. Blackberry is off contract (no upgrades, 5 yrs), TM@Home was ending in August. Made a bit of a fuss due to some (legit) issues I had recently trying to upgrade at Walmart, and first rep could not help me. $200 (ar) for a Sensation 4G, no deals. Undeterred, called back!

Talked to 2nd rep and the tune totally changed. She said she had a small number of Sensations she was able to give away free each day (maybe that is why different reps are different) ... so she offered me a free Sensation 4G, free activation, free shipping (pay tax). I asked about the Father's Day sale and she said she couldn't give me that, but offered me $120 bill credit instead. AND I got my grandfathered 1000 Minutes and More plan moved to a data plan for $69.99 with a 5GB cap!

Summary: Free S4G, free ship, no activation, $120 bill credit, total bill goes from $70/mo-->$77/mo (after 15% university discount) with the same talk/data (1000 min/5 GB) limits ... all for a 2 year upgrade on both lines (which I'm OK with ... know some are not).

Phone will be here by Friday! I suspect there is something going on with the ATT merger and keeping a certain number of people on contract ...
[HTC Sensation] DeezNotes:
You guys are getting some sick deals.
[HTC Sensation] galaxys:
Called T-Mobile Retention Dept. yesterday and gave them my spill. They offered me a free Sensation 4G upgrade w/2yr contract w/same plan, free activation, free shipping & I pay tax! I said awesome and should have it next week! Very impressed with them...
[HTC Sensation] aNYthing24:
You guys are so lucky...my Sensation has been backordered.
[HTC Sensation] vvilliamm:
So it seems like theres alot of options available...

Current options available

1) $69.99 Bill Credit( or your monthly plan charge) if you sign up for a 2 year contract or $5 off every month ($120 dollar credit over 24 months). i dont think they will give you both.

2) Free Htc sensation if you renew your contract you must be really nice to them + $20 dollar pref android plan make sure its the android plan and not the mytouch webplan + 10 dollar unlimited family text.

if you already agreed to the 2 year contract there is.. no way they will do it for you =/ maybe there is a very slim chance or just my luck.

my own question

When i get my phone and it starts to act up could i go by an tmobile store and ask the manager if i could switch it with theirs?
[HTC Sensation] samnada:
Just curious how long you've been with TMO?
[HTC Sensation] galaxys:
Since 2005 mostly off contract...
[HTC Sensation] samnada:
It only makes sense that their generosity would be correlated with how long you've been a customer, and the reasonable expectation of future business.
[HTC Sensation] BoulderGeek:
I decided not to buy a Sensation on Saturday. I was going for the Father's Day data $10 credit for a year.

However, this was only for Unlimited Minutes plans, and I never get close to even 500 minutes. They wouldn't work with me on it to get the discount for a 500 minute/2GB data plan.

So, I'll wait until the Sensation is $0.01 on Amazon. Maybe, by then, they will have unlocked the boot code and sorted some of the issues that people are seeing. :(
[HTC Sensation] grumpyload:
I've been with T-mobile for 8 years and have 5 phones. I'm over halfway thru my 2 year contact and after two reps, I can't seem to get crap. Best they'll do is give me the phone for $327 plus the rebate.

I'd like to try again tomorrow and push for a better price, and if not at least get a $77 credit to offset the actual price the phone is selling for.
[HTC Sensation] xnifex:
So you're mad that you're only at the 12 month mark, the lowest tier, of an upgrade period & aren't getting a full discount?
[HTC Sensation] heq78:
I also got the S4G for free, $250 instant credit and all I had to pay was the tax ($23.75); they waived the upgrade fee and no charge for 2day shipping.

I wasn't even asking to get the SG4 for free when I called. I called TMO CS over the weekend so that they could fix my upgrade eligibility. I had bought the G2X on 4/29 and returned it a week later. When I returned the G2X the TMO store reset my contract but they didn't reset my eligibility to upgrade. When I called CS they asked why did you want to reset your eligibility, were you looking for a new phone? I told him that I was kind of interested in the new Sensation and once I said that he said he could give me a special offer basically making the phone for free if I extended my contract for 2 years.

I'm happy with TMO and my plan is a cheaper grandfathered family plan that they don't offer. I also have the $20 preferred Android data and $10 family unlimited text messaging. My wife has the $5.99 tzones on her line that she uses with an iPhone; so TMO is pretty much the cheapest by a longshot compared to similar plans from VZW, AT&T & Sprint. Phone should be here by Wednesday! :)
[HTC Sensation] mike2518:
327 is a really good price ! I am out of contract on 4 lines and even then he offered the sensation for 450! I said hell no and I surely will be calling them back for a better price.
[HTC Sensation] icewiz1:
It is starting to look like there is a date-of-contract-ending threshold for getting a free Sensation on upgrade.

I wonder if it is tied to a merger date whereby the value of the deal is somehow tied to the number of people under a contract of some term (and thereby unable to escape) on a particular date.

That would explain why people with longer (>~6 mo) are able to get far lesser deals while those that are up much sooner are getting disproportiately larger ones.

Not going to folks with a new contract as far as I can tell ...
[HTC Sensation] nunubutt:
The value of the merger is not going to change. It's set at $39 Billion. I think the deals are a combination of a lucky rep and customer history. I forgot i applied a corporate discount last year that pushed my contract to 2012 so I'm technically halfway only. When they let me have a months service and waived the upgrade, shipping, and gave phones with credit so i dont have to do rebate, i jumped on it. Most people tend to get good deals when they are at end of contract unless they see you've probably got a fat bill and would rather not lose you.
[HTC Sensation] grumpyload:
@xnifex,

I'm at 15 months, granted a bit short of the normal upgrade policy, but if you're going to give free phones or whopping credits to new(er) customers you sure can show appreciation to loyal customers with 8 years of service. That's 5 lines for 8 years. I'm not asking for a free phone, just a price more in line with what other customers are being offered.

Thanks for taking time to share your opinion.
[HTC Sensation] xnifex:
I only quoted 12 because you said halfway. I understand your frustration buddy. unfortunately it's always been that wireless carriers kinda give it up to new people & **** over their loyal people.

I'm a lil bummed that I didn't get a free Sensation, but I was at my upgrade point for being over a year off of contract so I was lucky enough to pay the lowest I've ever paid for a phone by getting it at walmart.
[HTC Sensation] drummr8:
I am currently an EM+ customer and I called in and they basically told me that they couldn't do anything for me (I said that I was interested in signing a two-year contract). The girl just referred me to the website saying that it was 250 and 50 rebate. I mentioned the $150 walmart price and she says "Yeah I think CostCo has it for like $90 too". I thought they would be more willing to work with me because I am a new customer looking to get locked in.... any ideas? Should I keep calling to get a different representative??

Thanks for your help.
[HTC Sensation] samnada:
If I were signing up today I'd probably go with Costco. One key advantage is you can trade in the phone for up to 90 days. So use it for 89 days and take it back for a new Sensation, or some other newer phone that comes out. Even with the $50 membership fee, if the phone is $90, you're still under the Walmart price.
[HTC Sensation] galaxys:
Exactly, very simular to my experience with the cool tmob rep...Congratz! Mine should also be here Wednesday! I had been off contract for about 4 years with no upgrades, since I bought unlocked devices off of ebay...
[HTC Sensation] Derek0228:
I got my Sensation 4g for 150$ + 15$ Shipping, without contract :D

I'm genuinely excited, it arrives this Thursday. (A friend bought it for me from a friend who works a T-MO :P, and he shipped it today)
[HTC Sensation] wrek:
I have been going around and around with T-Mobile all night and they won't budge. Been with them for 13 years (since voicestream) and I asked if they had any sort of customer retention incentives or discounts and they said basically they do not. I asked several different reps and got the same answers.

So apparently just because you've been a long-time customer, doesn't mean sH#!@
[HTC Sensation] icewiz1:
Off contract?

You should try near the start of a shift. Make it sound like you have some issues (things that are true, problems you've had, the merger, whatever). First thing you do (even if you know) is ask them what your contract status is. Ask them what penalty there would be to end your contract. Tell them you are exploring your options (take a look at the Evo 4G ... hot phone!).

Ask them if they have any promotions on any new phones if you sign a new 2 year contract. You are interested in ... say ... the Sensation 4G.

that worked for me on the 2nd rep. However, the first rep wouldn't budge. I think it is all about whether they have any free phones left that day. or the dealing is over .... but I don't think so.
[HTC Sensation] wrek:
Any idea what hours the shifts run and in what time zone?
[HTC Sensation] nccu_eagles:
Man up and pay off contract price! :D I did.... Then I bought one on Craigslist for $350 and promptly returned my original $600 Walmart one :D
[HTC Sensation] icewiz1:
I got mine early (9 am) Saturday morning. I would guess early in the morning would have the most people coming on shift. If the theory even holds :)
[HTC Sensation] k87:
If I buy the sensation off the walmart's website (they dont have them in stock at my local walmart), can I return it (incase I dont like it) within the 14 days and get all my money back (not store credit- and also not get charged any restocking fee or any other hidden fee of any sort)?
[HTC Sensation] rolltideburr:
What is the best way to treat the T-Mobile people to get them to do nice things for you? I have been nice, and that normally gets me no where. I have been mean, and sometimes get what I want, but they in turn get short with me.

I got them to give me a full upgrade 4 months in advance, now how do i get them to give it to me for free? :D

thanks
[HTC Sensation] xnifex:
they gave you a full upgrade early, stop being an ungrateful ass by trying to get more.
[HTC Sensation] TJBunch1228:
pluss wun

If you're gonna ***** to t-mo and try to get a freebie, fine, but you won't get any sympathy here when they only offer you a full early upgrade. :rolleyes:
[HTC Sensation] :
It's people like you who make call center and retail jobs hell. maybe you were kidding..idk...Just be honest and stop trying to leverage for extras.
[HTC Sensation] rolltideburr:
While I was being serious on how to treat them.. Do you be nice or angry?

You guys dont get the joke of how everyone on this dxmn thread said they got the thing for free + 1000$ bill credit + free shipping + a blow job.
[HTC Sensation] ximage:
hmm I would say always treat them nice since it will be a lot easier to work with. If your angry and cussing at them they tend to gave you crappy service and just try to get you off the phone asap. but either way it's a pain that you have to try your luck to find a rep that is willing to work with you instead of just doing their 8-5 or whatever their shift is.