[Motorola Droid X2] thefunnyman:
So, I was bored at work and started to notice the trolling going on at facebook/twitter about this bootloader unlocking issue. I decided to engage moto directly since they don't actually read fb or twitter comments and RT's. I got on a chat with someone from moto support and below is the transcript.....

Reza: Hi, my name is Reza. How may I help you?
jimbob: i have a question about my new droid x2.
Reza: Okay.
jimbob: is the bootloader unlockable like the xoom?
Reza: I apologize it is not.
jimbob: hmm...i'm assuming u guys actually look at the comments on your facebook page...
jimbob: lots of stink being thrown about this...do u guys have any data on when/if u will be allowing people to do what they want with the phones they pay money for?
jimbob: i know it's not your decision to make...just trying to get some information.
jimbob: i really liked my original droid 1 b/c i actually felt like I owned it...i like the x2 but motoblur is not a quality product IMHO.
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Reza: Suggestion
Summary:
DROID X - Bootloader mode (eFuse)

Question:
Does the DROID X have eFuse, why does my handset power up in Bootloader recovery mode?

Answer:
Motorola's primary focus is the security of our end users and protection of their data, while also meeting carrier, partner and legal requirements. The Droid X and a majority of Android consumer devices on the market today have a secured bootloader.

In reference specifically to eFuse, the technology is not loaded with the purpose of preventing a consumer device from functioning, but rather ensuring for the user that the device only runs on updated and tested versions of software. If a device attempts to boot with unapproved software, it will go into recovery mode, and can re-boot once approved software is re-installed. Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats. Motorola has been a long time advocate of open platforms and provides a number of resources to developers to foster the ecosystem including tools and access to devices for developers via MOTODEV at h t t p : / / d eveloper . motorola . com.

jimbob: Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats
jimbob: that may be true, but not with respect to the OS as a whole...no other android phone manufacturer does this.
jimbob: advocation of open platforms != locking technically savvy users out of their own device...
jimbob: so...is there a timeline at all on unlocking the bootloaders?
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Reza: I apologize there is none. What we can do is to schedule the phone to be sent to our Repair Center.
jimbob: and what would that do?
Reza: Our trained technician will work on it.
jimbob: but, there's nothing physically wrong with the device...would they unlock the bootloader and give it back to me?
Reza: Right.
jimbob: really?
Reza: Really.
jimbob: lol...so, what would I do about a phone in the meantime?
Reza: Did you try to remove the battery and put it back in after a few minutes?
jimbob: no, the phone works fine....
Reza: I see.
jimbob: outside of it having a locked bootloader.
jimbob: and motoblur being buggy and awkward..
jimbob: what i'm saying is, if i sent the phone to the repair center so they could unlock the bootloader, what would I do for a phone during the 2 weekish period where u had the phone.
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Reza: When did you purchase it?
jimbob: a few days ago
Reza: To answer that, let me give two options.
Reza: Option 1: You can check with your service provider or place of purchase for options available.
Reza: Option 2: You can send the phone to Motorola Repair Center. Just send the phone by itself without any accessories like battery door, battery, sim card and memory card (if applicable). The timeframe is 5 to 7 business days from the time we receive the phone.
Reza: On our end, since we don't have the replacement program what we can do is fix it. You can try with your carrier if they offer loaner phones.
jimbob: hmm...interesting...I'll have to contemplate this a bit further. thanks so much for your input!

So, has anyone had a device with a locked bootloader sent in to have it unlocked before? 14 seconds of googling didn't yield much in the way of precedent for this. Comments?