yashsingh1/xdaforums huggingface dataset:
[Xoom General] p-slim:
So everybody complaining here would rather have waited for the samsung tab because they will have 4G 1st (and I really doubt for that long) I think that is stupid. I've had my tab since launch day (feb 24th, 4 whole months or longer before the samsung tab) but you're saying you would've waited a 1/3 of a year to have 4G possibly one month earlier. Not to mention we all know samsungs upgrade policy (the galaxy s froyo update was the worst in history as well as their 1st tab only got 1 update the whole year) I'm happy with my xoom and knowing I will always have the latest software weeks before the samsung pad as well as I don't want touch wiz on my tab #lame. Someone warlier mentioned the samsung had the best bezel but have you actually pickjed up that tab, it doesn't feel sturdy like the xoom. Good luck with the samsung tabs.
[Xoom General] kurttrail:
I wouldn't have bought the Xoom had I know how poorly Motorola would handle fulfilling their obligations to Xoom owners.

I probably would have bought a Nook color, and saved myself a boatload bucks, had I realized that Motorola is having major hardware problems.

The worst was how long it took Motorola to acknowledge that they were having problems with LTE. And just look at Jha's contradictory statements over the last month. About a month ago the problem was the "protocol stack," and then last week he tried to place the blame on an unnamed chip manufacturer.

My problem isn't with the Xoom, but with the actions of Motorola. When you release a work-in-progress device, you should be bending over backwards to provide those customers with as much truthful information as possible. Not covering up the problems for months, and then giving conflicting excuses as to why you are having problems.

When you also consider that Motorola is wasting time and resources on lock bootloaders and making Blur into nagware on top of its resource-hogging, battery-eating nature, I really cannot understand why anyone would defend this company that isn't making money off of it.
[Xoom General] p-slim:
Not defending moto at all, I'm weighing my options and a nook color isn't one of them, lol. I want 4G also but the xoom is still better then any of the other options including a Samsung tab and especially a nook. Like I said waiting an extra month is still better then choosing Samsung. When you find the perfect company let me know
[Xoom General] kurttrail:
Back in February, when I bought my Xoom, the Nook was one of very few choices of tablets that I was considering.

And who is asking for a perfect company? Please provide a quote.
[Xoom General] p-slim:
The fact that you're complaining. Every company including nook and Samsung I can name multiple problems but you're mad that Samsung will have 4G first when actually moto hasn't done anything wrong. You will have your 4G. What is your argument, that 4G isn't ready for your device YET. you act like they said you wont get it period
[Xoom General] kurttrail:
The fact that I pointing out that Motorola tried to cover up their LTE problems with silence for months, and then after breaking their silence is giving contradictory excuses for the reason why they are having LTE problems, means that I'm asking for a perfect company?

Sorry, but I don't see the connection. Please explain.

My argument is that Motorola isn't treating their customers of the work-in-progress Xoom with respect we deserve.
[Xoom General] p-slim:
Your argument is mute and common sense. Every commercial on TV says you will get an upgrade, common sense tells me if the update isn't available yet then it's work in progress. So you want an update stating they're still working on it? #commonsense get some.
[Xoom General] kurttrail:
I want the truth. Not 3 months of silence, followed by another month of contradictory answers.

The actions of Motorola are clearly that of a company engaged in a cover-up.
[Xoom General] kurttrail:
How long do you listen to the boy crying wolf (LTE) and there never is a wolf to be found, before you start questioning the veracity of the boy?

One month, three months?

Use some common sense yourself, dude!
[Xoom General] p-slim:
I don't understand your point. It sounds like the update got delayed because they ran into a problem but they're working on it. So what actually is your argument, they can't run into problems? So you put your own timeframe on it and if they don't make it, then its their fault? Now if you think it will never happen then that's your prerogative, but if that update even comes 6 months later they upheld they're part of the bargain. You act like they have the answer and are just not giving it to us. If 4G was an immediate need you wouldn't have purchased that tablet being it doesn't have 4G enabled
[Xoom General] p-slim:
So it seems we will not convince each other, so I'm done with this thread. Have a good day everybody complaining on this thread as moto is already working on it and your complaints are falling on deaf ears
[Xoom General] kurttrail:
Are you really that thick that you cannot understand my point?

kdump was right about two things, that both of Jha's excuses about why LTE is delayed are total bull****.

Basically, Motorola followed months of silence with lies. If you want to deal with a company like that, you are even dumber than you appear.

So with that said, I've got a Xoom for sale $800 w/ free dock, case, and shipping. And if you act within the next hour, I'll throw in a 16GB micro SD card!

;-)
[Xoom General] p-slim:
Like I said earlier every company has their problems most bigger then this. And what lies, they promised a 4g update and they're working on it still and have been the whole time. Whatever problems they are running into are irrelevant as long as they work thru them and deliver what they promised. You're mad because they didn't discuss the problems their devs are running into along the way, then on top of it you go and complain on xda, ok you're right buddy and I'm wrong
[Xoom General] Arizona Willie:
Motorola support

Over on the Motorola forum for Xoom one of the fanboys told me to quit saying Motorola wasn't supporting the Xoom.

I challenged him to paste in an OFFICIAL statement from Motorola that they were supporting the Xoom and would fix the SD card and 4G.

I asked him to paste in a copy of some of the many many many many emails Motorola had sent to owners of Xooms assuring us they were continuing work on the Xoom 1.

I said there had been 2 updates and asked which one had fixed the SD card because I missed it.

I asked if he had seen the statement by Motorola's boss that they had messed up.

I asked if he had seen the ad selling Xooms on Ebay for 17% discount.

A moderator moved the post to a little used area so I reposted it and got banned.
[Xoom General] kurttrail:
"I'm done with this thread." - p-slim

I guess like Motorola's CEO, we shouldn't take you at your word?!
[Xoom General] p-slim:
I'm sorry but this is proves my point. You asked if they are still supporting the xoom? I would've done the samething with that dumbass question?
[Xoom General] p-slim:
If you bought a xoom and are unhappy with it, who's the dumbass you or motorola?
[Xoom General] Arizona Willie:
I love my Xoom ... but

I love my Xoom and use it all day long. But.

Motorola with the Xoom is like if you bought a new car and it had an air conditioning compressor installed but not hooked up.

The dealer says it's up to the company that made the car.

The company refuses to give any information as to when your air conditioner will work.

What would you do?

What would you do?

Nice car ... no air ... no info from company.
[Xoom General] p-slim:
Those are not the samething because guess what, if my car didn't have air I wouldn't have bought it in the first place because I know its something I need. I would wait till the car was complete then purchase. Now if they said one day your phone will be able to drive this car just not today or quite yet then that would be a different story and would be waiting for that upgrade. If 4G or sd are as important as air or an engine to a car then you wouldn't have bought the xoom because it doesn't have those
[Xoom General] kurttrail:
I'm not unhappy with my Xoom. It's the disreputable actions of Motorola that I'm upset with.

And yes, I am upset with my own actions, allowing myself to be conned by Motorola.

Never again!

And if you like how Motorola is treating Xoom owners so much, you only have a few minutes left to get a free SD card along with a Xoom!
[Xoom General] p-slim:
I hope you're happy with samsung who gave their customers froyo after htc and motorola had it for 5 months or asus who gave their customers an ota update that bricked half of their tabs, or LG who's still running honeycomb 3.0. Have fun with those companies. Which phones have gingerbread again thru ota, oh yeah the droid x and the evo only besides the nexus s which launched with gingerbread
[Xoom General] Arizona Willie:
They are the same thing p-slim.

The car has air conditioning ... it just doesn't work -- yet -- according to the company. The company spokespeople say problems will be fixed later.

Then, later, the company refuses to talk about the issue at all.

Then you see the same car you recently bought advertised at a discount on a used car lot and see pictures of the new model the company is now working on.

Same thing. The Xoom has an SD card connection ... it just doesn't work. The company said it would. Then the company refuses to talk about it and is selling Xooms to discount resellers.
[Xoom General] p-slim:
No they aren't, who here would buy a new car without working air? That's like saying you'll be a tablet without a data connection even being possible. Would you buy a car with a promise to put an engine. Somethings are necessity and some aren't. The neccesities are in the xoom which is why they put it on the shelf. Now the ammenities are different which is where 4g and sd fall into. People who live in texas or az have to have air in their car, its a neccesity and WILL NOT BUY A CAR WITH A PROMISE OF AIR.

Not to mention even if you did buy a car without air they better give you an EXACT DATE of when that would be working not a promise of a random future date. No, they're not the same
[Xoom General] kurttrail:
As long as those companies don't try to BS me, I'm ok waiting for software updates.

Why do you feel the need to trash other companies in defence of Motorola's disreputable actions?

Sent from my Bolt
[Xoom General] p-slim:
Lmao, 1st aren't we waiting for updates. I don't feel bs, I just want my 4G update and I'm certain theyre working on it and I WILL get it. 2nd, since when is it trashing other companies when you're telling exactly what happened, lol. Goes back to my point of no company is perfect and you're just picking the fact that you don't have your update to nag and cry about. They have done nothing wrong
[Xoom General] kurttrail:
Yeah, I don't feel BS either, but I know it when I read it or hear it. And you are as full of it as Motorola's CEO.
[Xoom General] kurttrail:
Oh, and your point is stupid as no one in this thread is asking for a perfect company.

Did you ride the short bus when you went to school?
[Xoom General] p-slim:
you must of rode that bus as you don't get the point. whatever company you choose, you will be able to create a thread like this and start *****ing. Also you haven't even said your actual point or where they have lied or bs'd you or any of us xoom owners. they say it will be 4g upgradeable and it will be 4g upgradeable. you must still take that bus to school
[Xoom General] kurttrail:
Name one other android device that customers had to wait months to get two pieces of internal hardware functionable after sale.
[Xoom General] csseale:
You are just justifying and defending your expense.

Truth is moto is not supporting us very well. And yes I love my Xoom but regret getting it because of that lack.

Moto has shifted gears to xoom2. Us early adopters are beta testers. We will see an update after they iron all the bugs out for xoom2 which is unfair
[Xoom General] csseale:
You mention Samsung.....who just sent the cyanogen team a galaxy s 2 to work on.....just sayin
[Xoom General] p-slim:
The htc mogul. Had gps built in but it wasn't activated for a year after 2 software updates
[Xoom General] p-slim:
so that takes away from the fact that they sent out their froyo update on their most popular phone ever the galaxy s, 5 months after all the other companies had it or the fact that their first tab just got the first update last month, almost a year after its been released....just sayin
[Xoom General] kurttrail:
Nice try. I said two pieces of internal hardware in an Android device.

WinMo 6! BWAHAHAHAHAHAHA!

And did HTC lie about their GPS problems like Motorola?
[Xoom General] p-slim:
lol, and yes they did. at first people didn't even know the gps was built in because htc hid that. Also motorola hasn't lied which is what makes your point mute. you will have 4G
[Xoom General] kurttrail:
I loved how you didn't even mention that the Mogul isn't an android device!

And Motorola's CEO has given two different reasons for their problems, first blaming Motorola's "protocol stack," and then a mere few weeks later tried to blame an unnamed chipset manufacturer. Both excuses were debunked by kdump earlier in this thread.

Jha can't give an honest answer, kinda like you trying to to pawn off the WinMo6 HTC Mogul, when I asked you to "Name one other android device that customers had to wait months to get two pieces of internal hardware functionable after sale."
[Xoom General] p-slim:
android vs winmo, i thought we were talking about smartphones and companies missing or lying about whats inside. you guys arent explaining why it matters why he needs to explain the problems. everybody runs into problems but are they still trying to live up to their word of it will be 4g upgradeable, yes they are. the problems they run into are HIGHLY irrelavant, as long as they don't turn around and say we've given up and you won't get an upgrade, then we'll have problems.
[Xoom General] kurttrail:
I challenged you to "Name one other android device that customers had to wait months to get two pieces of internal hardware functionable after sale."

You came back with the HTC Mogul running WinMo, with only one internal piece of hardware that wasn't functional for months after sale.

Do you really believe you'd get away with that bull****?

But please, keep it up. That you'll stoop to any low in defence of Motorola's disreputable actions speaks volumes!
[Xoom General] p-slim:
what you're saying makes no sense and you know it. first where have you bought a phone and expected it to have internals built in later, so of course i can't give you an example. But when you bought your xoom you KNEW the sd wasn't working and you KNEW 4g wasn't working, where have you bought a phone with that same knowledge. so of course i don't have an example. now we're talking companies and i just gave you an example of where another company lied about what was inside one of its smartphones where its android, apple, blackberry, or whoever.
[Xoom General] kurttrail:
Didn't know about the SD card until after I put in an SD card in my Xoom for the first time, and within a week there were procedures for the LTE upgrade released, then silence for 3 months. And then when Motorola finally broke the silence they gave two different excuses that were total bull****.

Motorola is in cover up mode. That they are doing the same disreputable thing that HTC did years ago, but doesn't absolve Motorola of responsibility for spewing total BS.

Are you really that morally depraved to think that it does?
[Xoom General] csseale:
Your are missing the point i believe. Its about the fact motorla and its lack of comminication with customers etc. Some people paid 800 out the gate for this device with the expection of being complete relatively soon. Now other devices for cheaper arw rolling out with these feature and motorola is not giving ansewers as to why. They led us to believe one thing to bring in the early adopters and make it as successful as possible as the first honeycomb tablet. But it has successfully passed the point of acceptance of not having something working as it should.

This is a problem on a customer service stand point wether you want to admit it or not. I paid 800 and expect my 800 worth before a 600 device rolls out. Thats not to much to ask
[Xoom General] danyzfr6:
No, this is more like, the cake maker over charged you for a custom-made cake that he PROMISED would be delivered to your party on a certain day but now it's 11:59pm on that day and he/she's no where to be found and won't return calls.

I think the problem is that there's no transparency, no updates such as, "Hey, Xoom owners. Thanks for buying. We've been having trouble with our LTE equipment, we've done x, y and z to correct this and anticipate the upgrade to happen in late June 2011. Thanks for your patience." Something. Anything! Just communicate to your loyal customers who put out $800 for a new Xoom on day one. That's my 2-cents.
[Xoom General] csseale:
Exactly......they suck. Never moto again for me. yes its a quality product but it goes beyond that

Edit:

http://phandroid.com/2011/06/07/mot...-owners-about-4g-lte-upgrade-process-underway
[Xoom General] Stone 13:
I spent all day yesterday on the phone with VZW. I have verified that the Galaxy Tab 10.1 will come LTE enabled on the release date.

God I wish you Moto apologists were my customers, I own a small business and if I don't deliver what I promise, in a timely manner, then I'm out of business. But with you as my customers, I could tell you anything and blame my supply chain when I can't deliver and you'd still support me, I NEEEEED customers like you. Jokes aside, I don't get the option to blame my supply chain for not delivering, if I don't have it, I can't sell it. As I said before, even if you have a love child with Moto, I can't see how this is acceptable to anyone who purchased a Xoom. The early adopter, argument no longer holds water after almost 3 months.

We've purchased a "premium" tablet with a subpar display, and yes it is subpar compared to just about every competitor of similar specs.

We have a promised LTE upgrade that god only knows when we will get while another manufacturer is shipping that same LTE functionality at launch.

And we have an SD Card slot also promised to work "one day" that might as well be used to store extra paperclips.

Trust me, after hours on the phone with VZW, they know they have a serious problem on their hands, they're praying that most of the customers are like you and not like me. Looks like they're right...lol
[Xoom General] Arizona Willie:
4G

Can you post an OFFICAL post from Motorola that says they will not quit working on the Xoom until they have 4G and the SD card working?

I thought not.
[Xoom General] kurttrail:
Motorola cannot get anything right. The email was sent out in error.

https://supportforums.motorola.com/message/401830#401830

Sent from my Bolt
[Xoom General] kalfou:
I have sold my zoom weeks ago and went with ios. First and foremost I would like to freely say f**k you Motorola/Samsung/Sony. Your business morals suck, your customer service sucks. Best android company so far has been HTC by FAR!!

Now Google need to get their hands outta their behinds and get the.ball rolling, they allow these companies, run by retards, to release hardware linked to them which sucks.

I have not had one single problem with Apple, their customer service is the best service I have ever had with any products I have ever baught hands down. Their products are well built and their ios is nice, friendly, easy to use (boring yes, but at least it works properly). I'm back to ios and I am not returning to android for another 2 years DEPENDING on if they get their act together and release an OS that runs smoothly, corresponds with the hardware nicely and just plain works jesus.

I will end this with my view of.Motorola, Samsung and Sony again. I am never touching another one of your crappy inbred piece of tard products again. I promise, even when I'm 80 years old on crack high taking a dump in the middle of the road I will never buy your products again.

Sent from the Aids ridden slums of China using the claw of an unborn rat
[Xoom General] Kippui:
care cup = empty

you like iOS cool beans bro?
[Xoom General] chbennett:
I am very glad you got the reference I was making.
[Xoom General] eliteone:
<quote>I have sold my zoom weeks ago and went with ios. First and foremost I would like to freely say f**k you Motorola/Samsung/Sony. Your business morals suck, your customer service sucks. Best android company so far has been HTC by FAR!!

Now Google need to get their hands outta their behinds and get the.ball rolling, they allow these companies, run by retards, to release hardware linked to them which sucks.

I have not had one single problem with Apple, their customer service is the best service I have ever had with any products I have ever baught hands down. Their products are well built and their ios is nice, friendly, easy to use (boring yes, but at least it works properly). I'm back to ios and I am not returning to android for another 2 years DEPENDING on if they get their act together and release an OS that runs smoothly, corresponds with the hardware nicely and just plain works jesus.

I will end this with my view of.Motorola, Samsung and Sony again. I am never touching another one of your crappy inbred piece of tard products again. I promise, even when I'm 80 years old on crack high taking a dump in the middle of the road I will never buy your products again.

</quote>

WOW! dont hold back now....... tell us how you really feel ;) and then feel free to take your ass over to the xda apple forums and never come back here is the link http://iphone-developers.com/ just to make it easy for you. I am getting so very sick of apple fanboys. Why must you guys come into an android forum and talk crap.....Good riddance dear sir, and enjoy your icrap :)
[Xoom General] kurttrail:
Why be such an ass? The Xoom is just a tablet, Android is just an OS, and Motorola is just a company that doesn't know its ass from a hole in the ground.
[Xoom General] eliteone:
lols :) your right, I just had to vent, Ive been on three different forums for three different devices today, and everyone of then had apple fanboys talking crap. I apologize for feeding the troll, i know better than that.
[Xoom General] Arizona Willie:
How in the world do you delete a post and/ or cancel it when composing and you change your mind?
[Xoom General] JimmyHACK:
honestly, this is the first time I have ever been disappointed being an "early adopter." When i get a quad-core tab I will most definitely not even look twice at what moto has to offer.
[Xoom General] eliteone:
Just curious as to what dissapoints you so much? I've had no real problems as of yet
[Xoom General] Kippui:
six core procs will be out months after you get your quad core tab. Don't forget AMD wants to step in the tablet market too.

What will you do then?
[Xoom General] brucewilsonpa:
At least acknowledge forthrightly that the notorious "missing features" are missing and they're sorry - after all they made a big deal out offering the first Honeycomb tablet but never quite admitted what is missing!
[Xoom General] brucewilsonpa:
I guess he's over at an IOS forum bleeting, but seems to me to vent like that suggests the temper got the best of common sense. I've had 2 I pad 1s and ab I pad 2 and right now I'm using an iPhone 4, but I still believe Android offers the best all around capabilities so I'll stick with my Xoom. Like the old saying goes...... never say never!
[Xoom General] nthknd:
Let me play peace maker. To me I don't care if it's moto /Verizon's /nvida fault all I know it's not the consumers fault be it the sd card issues or the 4g issues the reality is that we did our part, we paid, we asked questions, hell some of us have even improved the product. The companies should take us more serious and fix the issues and not spend time and money pointing fingers. We on the other hand shouldn't sit here bashing one another and in fighting. Let's refocus on these companies and pushing for a better resolution.