yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 Development and Hacking] flobo09:
I have the same problem, tried it on 3 different computers (1 with english windows 7 x64, 1 with french 7 x86, 1 with english windows x64).

On the last one, i tried it with both Zune 4.7 and 4.8

The first time, the program crashes after i click either "yes" or "no" (to the full backup with 4.7 question.

Any time after that, it won't even ask, it crash as soon as clicked.

(I had used the previous version to create a nodo backup in june with no problem at all).

This version still launch but dosn't work when i click backup: (The error is (and nothing written) ) .
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Let me try it on a machine that has never had it set up or zune set up. That is how I found some of the last bugs.
[Windows Phone 7 Development and Hacking] flobo09:
Since i i tried everything else, i tried it also in W8 developper preview, which had never had zune or anything WP-related installed.

Same problem here as well.

(It's an HTC trophy if you need to know ).
[Windows Phone 7 Development and Hacking] PieOfJustice:
App crashes on start up. Clipboard empties to

"The specified executable is not a valid Win32 application."

Zune 4.8

Windows 7 x64
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

I am using Windows 8 Developer Preview 32Bit

Zune 4.8.2345.0

I don't have any problem what so ever.

Zune 4.8.2345.0 is doing all my update, backup and restore without any issue.

Hope I Could Be Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] roxxas2:
Samsung Focus

I had a device issue with my Samsung Focus. I called AT&T to send me a new phone. So, what I'm essentially trying to do is backup my old Focus and put the data onto the newer one. The backup was successful on the old Focus, however, when I attempt to restore the backup onto my new Focus, I receive an error message saying:

"An error occurred while performing the restore. The error text will be in the clipboard. The error text is:

No restore point found!"

Now, my old Focus was just recently updated to Windows Phone 7.5. Its hardware is rev 1.3. I'm not sure about the new Focus though...

Anyway, if anyone can assist me with this issue, I would be very grateful.

Thank you
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

It is not possible to restore backup from another to another device. It won't work. Every phone or device have a very unique identification number or code that when u back it save that as well that when u restore zune check for match.

Hope I Could Be Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The second post discussing known issues and troubleshooting covers this issue. It can't be done currently. The backup is unique to the device and nobody knows how to change that. THe best thing for this is the isolated storage backup tool.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I have tested both the x64 and x86 on win 7 x64 and 32 bit with no problems. I'm not sure why others are having difficulty with this :(
[Windows Phone 7 Development and Hacking] flobo09:
I just tried all versions of your app.

1.1 - 1.2 launch perfectly fine, but won't make the backup since the zune version isn't compatible. They ask me to update the tool.

Every versions from 1.4 to the current one crash on launch "Input string was not in a correct format", with no error in the clipboard.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I will have to look some more at it and what I changed. Not sure what it might be right now.

Would you be willing to let me give you a custom EXE with some debug messages in it so you can tell me how far it gets?
[Windows Phone 7 Development and Hacking] flobo09:
Sure, i'm glad to help; this is a great app :) .
[Windows Phone 7 Development and Hacking] adamsmith:
Hi All,

Just a quick question. I stuffed the location of zune (playing with settings) and now the program won't run.

Is there any way to reset the program settings to a first run scenario?

Thanks
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Delete the reg entry: HKCU\Software\DavidSoft Either the whole key or the single entry for ZUNE you want to change.
[Windows Phone 7 Development and Hacking] adamsmith:
Hi hx4700 Killer,

Thanks for helping me out :)

Adam
[Windows Phone 7 Development and Hacking] derausgewanderte:
you think it's possible to include a "clear preferences" in the program itself? That would be cool.

thanks for the reg key. I was looking all over for an ini file or similar with no luck :D
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Im sure. I also need to work more on the error trapping I guess since its crashing the program.
[Windows Phone 7 Development and Hacking] roxxas2:
The main things I'm trying to back up are really the text messages, and MAYBE the applications.

Are there any solutions for backing up those things?
[Windows Phone 7 Development and Hacking] flobo09:
Just tried with yet again another x64 Windows 7 laptop and another phone, i really do not understand why it still won't work. On this laptop, there was :

Zune 4.8.2345.0 , LG Optimus 7 connected

1/ Installed WP support Tools x64.

2/Replaced the dll in the zune folder

3/Launched App 1.9 x64

>> Crashed with yet again the same error (but in french this time) "Invalid command line argument" and no error in the clipboard.

EDIT: Same computer, same phone, replaced zune with Zune 4.7 from way back in October 2010, and App 1.2 seems to work to make a mango Backup.

Last message received : Creating a Backup 100% >> Completed in 403 seconds >> Please Unplug phone Backup Completed Succesfully
[Windows Phone 7 Development and Hacking] hx4700 Killer:
There are some isolated storage backup tools out there but I don't know if that includes messages. This will backup messages but won't restore to a different device.

MS REALLY dropped the ball (ok, they ever even had a ball on this one) with regard to phone migration.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Not sure why it would complain about a command line arg starting up since it doesnt expect any :( I will get with you tomorrow with a debug version with messages indicating each phase of the startup so you can tell me where its stopping.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Ok, do me a favor. Open a command window and change directory to where the phone tools are installed. Usually c:\program files\Zune and type updatewp.exe /? reply back with that output please. If you don't know how you can "mark" stuff in a command window by right clicking on the window and choosing "Mark" then highlight everything you are marking with the mouse and right click.

Im thinking the command line arg problem is due to that expecting args in a different language.
[Windows Phone 7 Development and Hacking] flobo09:
It doesn't look language specific to me, but i think i have found the problem, has an updated version of the support tool been released with the new zune ? Because UpdateWP is still 4.7.1404 and even a list device won't work.

C:\Program Files\Zune>updatewp.exe /list

UpdateWP version 4.7.1404

Error: The installed version of the tool (4.7.1404) needs to be updated to match

the Zune version (4.8.2345). Please install the tool version 4.8.2345.

Since MS's links for the tool have been dead for a few days, i used the version i had downloaded back in june...
[Windows Phone 7 Development and Hacking] alan93:
Where is the zune 4.7 dll? I didn't see it on the first page. Did I miss this somehow?

I have the newest zune 4.8.2345.0

I'm lost.
[Windows Phone 7 Development and Hacking] derausgewanderte:
it is in the first post if you read carefully:
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Well that is English... I thought perhaps my execution of it was failing due to language issues.....

I will PM you in a bit with a version to try that will pop up messages at each stage of the initialization so you can tell me the last one you see before it fails.
[Windows Phone 7 Development and Hacking] tanders04:
Can't get it to restore the back up

Running samsung focus at 7720

Windows 7 32 bit

All I get is a message that it failed and tells me that the error code is copied to the clipboard but there is no text there and nothing is in the clipboard.
[Windows Phone 7 Development and Hacking] elty123:
Anyone know where to download the Windows Phone Support Tools?? The URL from first post is dead.
[Windows Phone 7 Development and Hacking] scarletoath:
Hi, have a problem trying to backup my phone.

Phone : Samsung Omnia 7 on 7720

Zune 4.8, WP Support Tools 4.8 (+UpdateWP.exe from thread, somehow the install for WPST 4.8 removes updatewp.exe)

Error is :

Funny thing is, I managed to successfully backup and restore same phone when everything was on NoDo, i.e.

Omnia 7 on 7394

Zune 4.7, WP Support Tools 4.7

Both situations are Win 7 64-bit, Backup Tool 1.9
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You can try the same restore via zune and see what the error message says. Just go to the phone update section and after it checks for an update you will see a restore button with the backups date on it.
[Windows Phone 7 Development and Hacking] Omnia7xdax:
About deleting anything of backupprogramm

Hello ,i made something bad:(,anywhere at all of these steps i made a mistake:( and eventhoug i restart the programm i get the same notification,my question:where can i delete all the files from your updateprogramm to restart it completely new:confused:?

So thx for any answere
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Check this post: http://xdaforums.com/showpost.php?p=18016470&postcount=600
[Windows Phone 7 Development and Hacking] xanathos:
Hi,

I have the same error. When tryin to restore with zune and the error code is 801812E0.

Thanks
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I found this: http://answers.microsoft.com/en-us/...80070017/ec1a225d-4961-e011-8dfc-68b599b31bf5

Dont know if it will help.

Also, are you trying to go from one OS version to another? I have found this to be questionable. You may have to flash back to the OS revision you want to restore then perform the restore. It seems the phone is what is stopping this from working. Usually this happens when going from NODO to mango. You have to be at least at beta mango before restoring a mango backup.

It is also possible that the backup is invalid :(
[Windows Phone 7 Development and Hacking] xanathos:
Didn't help.

I was trying to go from one ROM to another. Both of them were Mango. Made two backups, both of them successful. But neither of them didn't install on any of the ROMs.
[Windows Phone 7 Development and Hacking] efjay:
Is the tool completely broken for Mango and Zune 4.8? Just need to do a backup and restore to same size but different brand sd card on a dvp.
[Windows Phone 7 Development and Hacking] schizo440:
oops. FInally managed to run on zune 4.7. My mango rtm always gets stuck at 91 % while performing backup. :(.

edit: sry. But seems like if u get old version of zune 4.7 and windows phone v1 then update problem is solved

WPSupportTool amd64.msi: http://www.mediafire.com/?vek7czi7wymrr1y for 64 bit

WPSupportTool x86.msi: http://www.mediafire.com/?5ry19vzggmg7os8

i downloaded zune v 4.7.1401.1 and installed the given app x86 and backup went without a hitch. no updatewp replacing or anything. THanks. Suddenly the headache was over.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I have used it on 4.8. Just have to make sure the version show when you run updatewp.exe matches the zune one.
[Windows Phone 7 Development and Hacking] efjay:
Ok, thanks. Will give it a shot.
[Windows Phone 7 Development and Hacking] voodooutt:
Ive used this tool to backup my HD7 thats got a cracked screen. Ive got another HD7 with mango, plug it in, and hit restore from backup. it keeps telling me "no restore point found" can u not use the backup from one phone to restore to another?
[Windows Phone 7 Development and Hacking] derausgewanderte:
it's device specific. a restore will only work with the very same device. you cannot restore a restore point to a different device, even if it's the same model. if you are hands-on you could probably swap the screens.

good luck.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Best thing to try would be one of the isolated storage backup/restore tools on here.
[Windows Phone 7 Development and Hacking] Flashmaster591:
Arrghhhhhh

Guys please help before I KILL MYSELF !

Been trying to sort this for hours - I am not a noob but certainly feel like one

Vista Ultimate 64bit

Zune 4.8.2345

Backup tool V1.9

When I run the backup tool I get "The specified executable is not a valid win 32 application"

When I run the command prompt I get :-

Error: The installed version of the tool (4.7.1404) needs to be updated to match

The Zune version (4.8.2345). Please install the tool version 4.8.2345.

Really need a back up solution as after a week 1.5 weeks of unlocked Mango goodness my phone randomly hard reset and I lost everything so I may have a hardware fault hence I am reluctant to do anything on the phone unless I have a good back up.

By the way I have used the tool before many times before updating to Mango but its now all gone wrong.

Thanks in advance all
[Windows Phone 7 Development and Hacking] vafo:
Is there a way to make this work as of today or is there another way to trigger a new backup?
[Windows Phone 7 Development and Hacking] derausgewanderte:
sounds like your Zune Client is up to date, however the support tools are not.

Here is what I suggest you do:

Under Control panel remove the application "Windows Phone flashing tool" if present.

Install the latest Windows Phone support tools (see below).

try again.

I will upload a link soon

edit: copy the contents of this to your Zune folder. Point the backup tool to this updatewp in path settings. The UpdateWP.exe is what the windows phone support tools install if you had the tools.
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

I was having the same issue as well but there is a saying that goes like this "The Old Shoes and Sword Is Better Than A New One :D :D :D"

I got it working with the Backup tool V1.4 + ZUNE4.8.2345.0 + ZuneWmdu.dll

I would have uploaded ZuneWmdu.dll but I am running Windows 8 Developer Preview 32bit not 64bit

Hope I Have Been Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] Flashmaster591:
Thanks derausgewanderte

I cant find Windows Phone Support tools 4.8 ANYWHERE - can you post a link?

I also cant point the backup tool the to updatewp file you gave me as when I open the program I get

"The specified executable is not a valid win 32 application"

So I am relying on the command prompt

I copied the files you gave me into the Zune folder and ran the command prompt and got

Error: System.IO.FileLoadException: Could not load file or assembly 'Interop.WM7

UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyToken=null' or one of its

dependencies. The located assembly's manifest definition does not match the asse

mbly reference. (Exception from HRESULT: 0x80131040)

File name: 'Interop.WM7UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyTok

en=null'

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.Initialize()

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.get_Instance()

at wm7update.Program.Main(String[] args)

WRN: Assembly binding logging is turned OFF.

To enable assembly bind failure logging, set the registry value [HKLM\Software\M

icrosoft\Fusion!EnableLog] (DWORD) to 1.

Note: There is some performance penalty associated with assembly bind failure lo

gging.

To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fus

ion!EnableLog].

Think I really need to find WP Support tools 4.8 - cant even find using google :(

---------- Post added at 08:19 PM ---------- Previous post was at 08:14 PM ----------

Thanks Petbede

Tried 1.4 which at first said I need Windows Phone Support Tools 4.8 - I can not find anywhere !

After copying the two files derausgewanderte supplied into the Zune folder I was able to run 1.4 but got the error I posted above but from within the backup tool rather than the command prompt !
[Windows Phone 7 Development and Hacking] derausgewanderte:
sorry I wasn't clear enough. the UpdateWP is basically the WP support tool. If you have everything on 4.8.2345 then you should be able to use this correctly. Did you try to disable UAC on your 64bit vista? that can be a beast.
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

The Windows Phone Support tools 4.8 I am using with the previous list of what I combine together to get it to work is Windows Phone Support tools 4.8.2098.0

I sure will want to help but the COMPATIBILITY issue is the blocking block cause I am on 32bit while u are on 64bit.

Hope I Have Been Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] Flashmaster591:
AH right ok thanks

Heres what Ive done

- Removed UAC

- Unistalled the version of Win Phone Support Tools I had installed

- Copied the two files you gave me into the Zune folder

Now

I cant run 1.9 tool I get "specified executable is not valid win 32 application"

Via the command prompt I am still getting

Error: System.IO.FileNotFoundException: Could not load file or assembly 'Interop

.WM7UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyToken=null' or one of

its dependencies. The system cannot find the file specified.

File name: 'Interop.WM7UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyTok

en=null'

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.Initialize()

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.get_Instance()

at wm7update.Program.Main(String[] args)

WRN: Assembly binding logging is turned OFF.

To enable assembly bind failure logging, set the registry value [HKLM\Software\M

icrosoft\Fusion!EnableLog] (DWORD) to 1.

Note: There is some performance penalty associated with assembly bind failure lo

gging.

To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fus

ion!EnableLog].

Same error via the 1.4 tool copied to the clipboard

Am I screwed ?
[Windows Phone 7 Development and Hacking] derausgewanderte:
strange. sounds like windows problem to me. I remember seeing this problem a few pages earlier in this thread. I'd suggest to wait for hx4700's suggestions. do you have the latest windows phone developer tools installed? Here is a link to a smaller package.
[Windows Phone 7 Development and Hacking] petbede:
Hi there

Run it as ADMINISTRATOR

Hope I Have Been Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] Anonymoused:
Have anyone the Windows Phone Support Tools 4.7???

I need it for complete Backup!
[Windows Phone 7 Development and Hacking] Flashmaster591:
Thanks - I am doing
[Windows Phone 7 Development and Hacking] Anonymoused:
An PKS isn´t a complete Backup.

Please send me WP7 Support Tools 4.7 I needed ,it´s important.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Shhh

Zune 4.7 x64: http://www.filedropper.com/zunesetuppkg

Support Tools 4.7 x64: http://www.filedropper.com/wpsupporttool-amd64

I don't know what to say about the "Not a valid win32 executeable" unless you are using the x64 version on a 32 bit machine.
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

Just u should know that that is not the case, cause I am using 32 bit and get the same message on both v1.6 and v1.9 but v1.4 works fine. So as at now I am on v1.4.

There is a say "If It Is Not Broke Then Don't Fix It". v1.4 is working for me the way I want to, so I ain't taking any chances to try something else while it's not broken :D

Hope I Have Been Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] Flashmaster591:
Thanks for all the responses guys

I have now managed to get the tools to run without the "not valid error" (all Bback up tool versions) which means I have now been able to set the relevant paths

Using Zune 4.8 & WPUpdate 4.8

I am still getting

System.IO.FileNotFoundException: Could not load file or assembly 'Interop.WM7UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.File name: 'Interop.WM7UpdateLib, Version=4.8.0.0, Culture=neutral, PublicKeyToken=null'

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.Initialize()

at Microsoft.WindowsMobile.DeviceUpdate.DeviceManager.get_Instance()

at wm7update.Program.Main(String[] args)

WRN: Assembly binding logging is turned OFF.

To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.

Note: There is some performance penalty associated with assembly bind failure logging.

To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Any ideas ?

Thanks again everyone
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Right click on the zune executeable and get the complete version number from the details tab. Mine says 4.8.2345.0

Now RUN (dont right click) updatewp.exe from a cmd prompt by browsing to c:\program files\zune. Note the version number it states right after launching it:

Mine says "UpdateWP version 4.7.1404"

If the two executeables numbers don't match each other (not my numbers) then you will get errors. I removed the version checking in the code that stopped giving people errors because it caused more problems than it stopped.
[Windows Phone 7 Development and Hacking] mankie:
I can't get this to work with the latest version of zune and v1.9.

What files do I need to replace to get full backup?

Can someone upload them?

I have a 64bit version of Win7

Thank you
[Windows Phone 7 Development and Hacking] Flashmaster591:
Thanks

GUYS

A BIG THANKS TO

hx4700 Killer

derausgewanderte

petbede

for responding to my problem and trying to help

I have now got the BU tool to work.

I am always amazed at the time and effort people put in to helping others with less knowledge and it makes this forum great

FYI

Not sure why I was getting the "not valid error" as I never had in the past - I did a system restore (noobish I know) to before the time I stared getting the error and that fixed it.

The other error was fixed by matching up the updatewe.exe & zune versions and poinitng the BU tool to the scorrect locations.

Thanks again - your help is most apprecited
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

Glad I Could Be Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] hx4700 Killer:
3 or 4 posts up from yours:

http://xdaforums.com/showpost.php?p=18561817&postcount=642
[Windows Phone 7 Development and Hacking] hx4700 Killer:
On the "not a valid win32" blah...

I need to try something. I am wondering if folks with a 32 bit OS are installing the 64 bit phone tools and the test for what version that is (launching updatewp.exe) is in fact what is throwing that error and causing this problem....
[Windows Phone 7 Development and Hacking] Flashmaster591:
In my case I am 100% certain I was using the right version (ie X64) I even had the tools working very well before I upgraded to Mango and Zune 4.8 however in my desperation to get the back up tool working again I think I did something pretty stupid.

Although as I tried so many things I couldn’t be certain what I did is what caused my "not valid" error.

Anyway I told the BU tool that the 4.7 Wmdu was the Update.exe and since I did that I couldn’t get any tool to run (not valid error)

After a system restore to before that point it was ok

As I say I am not 100% certain this is what caused my errors but I am certain I was using X64 bit everything

Hope this helps
[Windows Phone 7 Development and Hacking] petbede:
Hi there,

All the tools I run are 32 bits

Hope I Have Been Of Help. PEACE!!!
[Windows Phone 7 Development and Hacking] bobzero:
app crashes on startup:

"Input string was not in a correct format."

version 1.9

zune 4.8