yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 Development and Hacking] derausgewanderte:
it seems another instance of switchfiles.exe was already running and lead to the conflict? just a wild guess

worst case scenario you should be able to cold boot the phone and try the restore again.

- First try this:shut down the phone. if necessary, unplug the battery

let the phone reboot. Does it boot OK?

if it does not boot up correctly and hangs shut it down again and do a cold boot

On my LG a reset (cold boot) works as follows:

- While the phone is booting, hold the power, camera button and both vol +- buttons at the same time (it involves some fingering). if you get the timing right your phone will show "cold boot" and you will end up with a fresh empty, but working OS (factory).

You should initiate your windows live credentials on the device, connect it to Zune, and let it recognize the phone. Please copy/move your latest backup to a safe place before you do that. Once everything is reconfigured, uou can then try the restore again.

good luck
[Windows Phone 7 Development and Hacking] DavidinCT:
Sad to say, that does not work on my HTC Trophy, It otherwise keeps rebooting (will attempt to boot but, then i just resets) or goes into a mode that says "Enter USB Host Mode.."

No go there, I would love to be able to get back to a bare OS right now but, not sure if it's possable on a HTC device.

I have nothing right now, just a black screen showing the "laptop and WP7 device connected via a cable" screen.
[Windows Phone 7 Development and Hacking] derausgewanderte:
try this. check this thread for flashing with a stock rom. the Enter USB Host Mode is likely a way to do this. (just saw that you are active in that thread so you know about it). Is this an option?

sorry man, I am running out of ideas. it sucks....

I guess I can consider myself lucky. I've had this happen to me three times while trying to go from NoDo to Mango, but a cold boot always worked.

just found this. It has a Verizon Mango rom for the Trophy (oh, I see you're already on that thread as well...)
[Windows Phone 7 Development and Hacking] DavidinCT:
Thanks for trying.

Hard reset, no problem but, goes back to the same screen.

There is 2 Verizon Trophy roms there.

1. Will brick the phone with a corrupt image

2. Will put the phone in demo mode and no way to get out of it.

and the darkforces roms are only for Non-CDMA units, it will brick my phone

I looked there before because I was looking for a backup rom a while ago. There is no Verizon rom that works.

I figure I am going to run by the local store tomorrow and tell them that I called HTC and they said the software was damged and it just needed to be restored.

I'll see if they can do it or replace the phone. Otherwise I have to call up the insurance company and wait 3 days for a new one.

It's too bad, this is a new phone, my 3rd one, every other phone had issues (dead pixels on 2 of them), this one is perfect.....well, it was...
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Due to this experience I have added to the first post a caution about making sure you have a complete backup with success message to restore from otherwise it should not be trusted.

I hate to see anyone having difficulty and not be able to be made whole again. That is exactly why I created this tool :(
[Windows Phone 7 Development and Hacking] derausgewanderte:
sorry, moved
[Windows Phone 7 Development and Hacking] DavidinCT:
Thanks again for your help. I tried the Mango Rom, it's got problems where it loses 3G then you have to hard reset to get it back (odd but, it happned to me) so I really want avoid it right now.

And yes, I do get around and try to stay active in a lot of mango or Trophy areas, as you can see...

That is why I am upset about this, I know there is not a replacement rom because of it was on XDA, PPCGeeks or 4pda.ru, or...many others, I would know about it by now. I know for a fact there is not a public released NoDO OEM rom for the US/Verizon HTC Trophy (Spark_W). :(

Oh, well, It's over, nothing else can be done here, so let's get back on the topic on hand.
[Windows Phone 7 Development and Hacking] derausgewanderte:
to get 3G back you probably need to change these reg settings:

[HKLM\System\AutoDataConfig]

"RunADC"=dword:1

"ConfigurationStatus"=dword:0

"Attempt"=dword:0

"MaxAttemptsAllowed"=dword:3

can't you deploy the reg settings with the DiagProvXML app here?
[Windows Phone 7 Development and Hacking] DavidinCT:
Problem is... The Leaked roms are roms that can't be unlocked besides a dev unlock. and we all should know by now, a dev unlock does not allow unsigned reg apps in mango. Unless you have the reg key in before the upgrade.

So, if I used that rom, I could not get access to the registry and if it's problem where it loses 3G, it's got a probem that I dont want to deal with.

Tried it for a few days, I wanted to roll back and do mango RTM (upgrade via Zune) because I want unlimited sideload/file and reg access that I could not get on that rom but, I can get if I upgrade.

Trust me, I know what your thinking about and I thought about it already. I'm sitting here thinking if I could live with that rom....
[Windows Phone 7 Development and Hacking] derausgewanderte:
"NEVER trust a backup that does not say it completed properly."

when I ran the backup tool it showed 100% complete. but it never showed a confirmation message that it finished the backup successfully. The phone always stayed on the USB connection image. I had to close the backup tool and reboot the phone.

I have a strange new problem now. Whenever I start the backup tool the Windows Phone Support Tool pops up with a recover option??

rebooted, uninstalled-reinstalled Phone Tools. nada, it always calls the phone tools. Nothing changed. Zune finds the phone fine.
[Windows Phone 7 Development and Hacking] rbrsddn:
It might be a dumb question, but where do I extract the 4.7 WMDU dll to? I've got ver 1.8 installed, and have Zune 4.8 installed.

Edit: I put it in the Zune folder, replacing the 4.8 one. I still get an error message. Do I need to upgrade the WP support tools?
[Windows Phone 7 Development and Hacking] derausgewanderte:
install it where you like, e.g. the same folder as the program. then when you open the backup tool click on top left path settings and set the path for the 4.7 wmdu. The program should also ask you automatically where it is when you try to make a backup.

cheers
[Windows Phone 7 Development and Hacking] rbrsddn:
Problem is, I get an error message when I try to open the Zune backup tool... Should I have kept ver 1.7 in the folder?
[Windows Phone 7 Development and Hacking] derausgewanderte:
what is the error message?

the backup tool will automatically swap the files in the backup process and back to 4.8 when it's done. you do not need to change it yourself. you have to have the correct phone tools installed. Best is to uninstall the current version and download the one that works from the first post or let the program download and install it for you.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Too true! I don't think I would be using other roms until I had a stock one to flash back due to the touchy nature of the restores possibly not going back without the phone being at the same rev as the backup
[Windows Phone 7 Development and Hacking] derausgewanderte:
any idea why the backup tool simply calls the phone tool for me with restore option? Can't get it to work anymore. All the files are the same. Wondering if there is a setting saved someplace in an ini file or registry?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Wow.. No. the command line in the backup function and restore are set in the functions. Can you post an SS of the screen?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Rbrsddn,

I did not consider that anyone would replace the 4.8 zunewmdu with the old one permanently. I don't know what that would do when using Zune.

Put it anywhere or even rename it and the program will ask you where you put it. Mine is in the Zune folder but renamed to Zunewmdu.dll.47
[Windows Phone 7 Development and Hacking] DavidinCT:
When I setup mine, I just put it in the same folder as your app. No conflicts.

Prob the best idea to put on the main page so that does not happen again.
[Windows Phone 7 Development and Hacking] kisnerct:
Nice name. Hahaha :D
[Windows Phone 7 Development and Hacking] rbrsddn:
Yes, it wasn't the right move. I added the renamed 4.7 dll to the Zune folder. Now when I try to open the WP7 backup, it tells me to install Zune. I have the Zune 4.8 installed. What am I doing wrong? I checked the WPSupport tool and it's version x86. Is that correct?
[Windows Phone 7 Development and Hacking] DavidinCT:
X86 just refers to a 32 bit or 64 bit system. I assume you have a 32bit system.

If it's telling you to install zune, it might be broken, I would just redownload and reinstall zune.

I'd personally take the DLL and put it with the backup app, so there is no conflict, but, that's just me
[Windows Phone 7 Development and Hacking] thatboydrae:
Works perfectly...thanks!
[Windows Phone 7 Development and Hacking] derausgewanderte:
see attached SS. when I start the backup tool the windows phone tool restore window pops up . when I close that I get an error that the wrong tool is installed. That is not correct because the tool itself installed windows phone tools. I've uninstalled and reinstalled it again just to make sure. Exactly the same files that worked before now won't work. Straaange...
[Windows Phone 7 Development and Hacking] DavidinCT:
Oh, well, Stuck with a old beat up HTC Imagio (xv6975) till I get a replacement phone on Monday. Besides Wi-Fi tethering, not sure what I liked about 6.5 after using WP7

Wish someone had a rom for a VZW Trophy so I dont have to deal with this torture of a phone (sorry Imagio fans)
[Windows Phone 7 Development and Hacking] kisnerct:
Random and stalkerish, but where in ct?
[Windows Phone 7 Development and Hacking] rbrsddn:
Well, I've un/installed zune 4.8 a few times. Reinstalled WP Tools and the PKS File. I still keep gettting the error message. Can't even open the program. It worked in Ver 1.7. Do I even need this as I'm going to wait til the Mango from the carrier comes out. I have some good No Do backups though, and can't access them until I figure this out. any ideas?:(
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Dont install the support tools, let the program do it for you so it gets the right version.

Secondly if its not finding zune you can use the menu to set the path to zune.

I have only seen this necessary with languages other than english. Sorry I suck at multilingual coding.
[Windows Phone 7 Development and Hacking] rbrsddn:
Thanks, I'll give it a try... What program is it that will install the WP Support tools? I'm still getting the error message that says an error occurred. The error text will be in the clipboard.
[Windows Phone 7 Development and Hacking] evolvtyon:
how, I just gave it a try and got scared as hell, backup got stuck at 100% and had to hard shutdown the appliance and the phone. Afterwards the phone kept rebooting into a black screen with the usb connection.

Thankfully removing the battery got the problem solved :S
[Windows Phone 7 Development and Hacking] derausgewanderte:
sounds familiar, a couple pages earlier. Glad you recovered it.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The situations are not quite the same. One was a backup that didnt complete. The other was a restore of a backup that didnt complete.... The backup might not complete properly and this can happen.

I have never seen it hang like this but I do know that when the phone is in the "connection" mode with the phone/computer icon and the arrow pointing to the phone I just hold the power button for 10-15 seconds and it shuts off then turning it back on reboots to the OS.

I wonder if they have the same phones?

Editting to say that I have actually seen something similar. I posted about it here:

http://xdaforums.com/showpost.php?p=17258265&postcount=441

I was changing the DLL version of the 4.8 one to work with the 4.7 copy of updatewp.exe
[Windows Phone 7 Development and Hacking] derausgewanderte:
thanks for pointing it out, I wasn't paying attention when I posted.

btw. your tool still doesn't work for me anymore. it just calls the windows phone support tool and I can't backup anymore...
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I'm about to go to bed but I will try to work with you tomorrow to try to troubleshoot this further. I have no idea why it would just launch the tools when you start it. In fact there is no code to launch anything until you click one of the two buttons.

Truly puzzling.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Ha, Ok. I fibbed a bit. In order to determind the updatewp.exe version I launch it and grab the output because it lists the version info. The EXE version says 6.1.xxxx something...

At any rate I bet something is marked as "dirty" and when it launches it wants you to run a recovery. I am not quite sure how it does this though :( Will poke around.
[Windows Phone 7 Development and Hacking] DavidinCT:
My replacement phone came in today, I guess I will be trying again to backup. Any updates from v4 the other day ?

I need to upgrade to mango via zune but, I need a backup or 2 to be able to roll back to NoDo if I have to.
[Windows Phone 7 Development and Hacking] evolvtyon:
Hi,

Mine's a HTC HD7 T9292.

Some updates:

Yesterday, after my post, I still found out that Zune had become trashed as well.

The "backup agent" wouldn't remove it self from Zune and every time I connected the phone it would prompt to do a restore...

This appened using Windows 7 SP1 x64 btw
[Windows Phone 7 Development and Hacking] derausgewanderte:
so probably when I prematurely quit the backup process the windows phone tool wrote something into the registry someplace which calls it into recovery action (which might be related to evolvtyon's problem).

anyway, I uninstalled the windows phone support tool and let the backup tool download and install it - still the same.
[Windows Phone 7 Development and Hacking] DavidinCT:
Not sure if 1.8 is actually working for me or not. Again, just like before, I tried to do a backup, the backup took about 10 min, it gets to 100% and just hangs there. No finsih conformation or phone rebooting.

After what happend before, I'm not sure I am willing to do a test restore if it is not complete, till it's confirmed, it didn't work for me..

The backup is 1.5gb, sounds about right for what I have setup tho.....

ANy idea ?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
If you want to try it this way do the following:

Uninstall Zune 4.8 and the phone tools. install zune 4.7 and the 4.7 phone tools and then copy the ENTIRE folder in program files for zune to a seperate folder.

In my testing I made a new folder called Zune4.7 in program files and copied the contents of Zune to Zune4.7

You can stop here and do the backup. or.....

Now uninstall Zune 4.7 and the tools and install 4.8.

switch the folder names around when you want to do the backup. You may need to do the reg entray as well for zune versions that I mentioned earlier in the thread:

HKLM\Software\Microsoft\Zune Value is "CurrentVersion"

Set to 04.07.1404.00 when doing the backup and set to 04.08.2345.00 when done.
[Windows Phone 7 Development and Hacking] DavidinCT:
How does one install Zune 4.7 ? WHen you run zune, it searches for updates (I downloaded 4.7 to try this), so even if you have 4.7 to installl, it will download app the updates to install 4.8.....

Edit: NEver mind, figured it out, testing now...

Nope, Still does not work.

I have Zune 04.07.1404.01 installed(will the .01 make a difference ?). I confirmed it by opening Zune and help/about and in the registry.

It starts the backup, takes a good 7-12 min to do it's backup, once it gets to 100%, thats where it hangs(the app is active, not "not responding" or anything), it just does not do anything else. It's been sitting for 10 min now, Your app shows "Creating a backup: 100%" and my phone is on the backup display. Nothing else happens from this point.

I followed your directions to the "T" , even copied the files into a Zune4.7 folder and setting your app to see that as the zune folder.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Found this: http://www.filedropper.com/zunesetuppkg
[Windows Phone 7 Development and Hacking] derausgewanderte:
that's the same he already has 04.07.1404.01 and that was the latest 4.7 version I had installed on my PC before I upgraded to 4.8beta

btw. I went back to 1.4 and used the latest UpdateWP (4.8.2345) that matches the Zune Client and the backup works fine. I think the switcheroo is not a good idea. I realize the backup is not complete, but I can backup media via Zune in addition to this backup.
[Windows Phone 7 Development and Hacking] DavidinCT:
Nah, even 04.07.1404.01 (4.7) does not work. It still gives me the same problem.... gets to 100% and hangs there...

Trying to do a backup with 1.6 as I had it on my computer still and that worked, the only problems started to happen when I started playing with 1.7, 1.8. I hope this works.

Gee wiz, I tried the backup on version 1.6, it completed and even asked me to unplug my phone, then it rebooted.

I have NEVER seen that on 1.7 or 1.8, infact, I never got a backup that I could trust on both of them. I used my 1.6 backups before to get back from mango before.

So, what is the limits of 1.6 if it worked ? Do I have to stay at 1.6 and Zune 4.7 for it to work ? (after losing a phone and never getting a backup working or to complete in 1.7 or 8, I'm sticking with 1.6 if I can)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
If you are using zune 4.7 and phone tools 4.7 then it should be a complete backup of the phone.

Here is the snag. I CAN'T guarantee it will restore when you get to Mango. It works for me, but I don't know if it will work for everyone. It seems that the phone may reject the backup if its not the same rev level as the phone (which is immensly stupid I know). You may be playing with fire again if you start changing the OS.

Here is a thought. If you have two computers just run one with Zune 4.7 and 4.7 tools and do backups with it. You don't have to be a primary paired computer to backup, a guest works fine. You can even copy the backup to the 4.8 computer and see what zune 4.8 does/says about it

---------- Post added at 08:48 PM ---------- Previous post was at 08:47 PM ----------

I now find myself wondering if running regsvr32.exe against all the class libraries would correct this :(
[Windows Phone 7 Development and Hacking] derausgewanderte:
I like that idea. Will try this with my laptop.

btw. see above. I changed UpdateWP (4.8.2345) to match Zune client version and used the older tool 1.4 (same as 1.6 I think?).

the backup works fine, completes with a confirmation message and to unplug the phone. The phone then reboots itself.

the backup is only 3.3Gb as expected. My media can be backed up via Zune client. I think I stick with this method. The backup was created via the latest phone tools (4.8.2345) and a restore with the latest Zune Client (4.8.2345) should surely restore this fine.

None of my previous backups with 1.8 are any good and will likely brick my device just like for DavidinCT.

PS: I suggest that you add that the phone has to reboot itself after unplugged from USB cable in addition to what you already have (NEVER trust a backup that does not say it completed properly INCLUDING a SUCCESS message!!)

edit1: here is something that I did not expect. According to your version history there shouldn't be any difference between v1.4 or v1.6 of your tool. Version 1.4 works beautifully with 4.8.2345 of UpdateWP and ZuneWmdu.dll and Zune.exe. However, when I use v1.6 it throws an error Windows Support Tools need to be updated! That doesn't make sense.
[Windows Phone 7 Development and Hacking] DavidinCT:
I'm not going to the Leaked Rom Mango, I am going to upgrade via Zune. I know for a fact that it will restore(I can also get a "full unlock" with it). If you use one of the leaked roms, it changes the firmware on the phone and will not restore. Unless you know different ?

Mango RTM from upgrade, is just like NoDO, as nothing is (firmware, radio) actually changes accept for the OS itself.

I have a simple backup, I am upgrading to mango tonight....Thank god.(I did mango backups on 1.6 of 7712 and 7720 and both restored, as I messed up something and was able to get right back to my 7720 backup)

If you want me to help in testing this issue, sure, I'll help, because you tried to help me but, unless it says it's complete, it's not a backup I will attempt or trust.

This is my 4th phone (only 1 is my fault tho, aka the last one), I can't be screwing around any more, so no restores unless I am sure. They are going to tell me to screw at some point :(

---------- Post added at 10:29 PM ---------- Previous post was at 09:58 PM ----------

Where did you find all the 4.8.2345 UpdateWP and Phone tools ? I need 32 bit versions and I can't find any of them (been looking for a few days now)
[Windows Phone 7 Development and Hacking] derausgewanderte:
sorry man, you already know where it's from. I will try to find the 32bit as well, although I do not need it. Very curious how the guy got it...

Only hints I can find are on chinese/korean sites and refer to setup-updatewp4.8.2345. No luck so far

It's probably something that hx4700 Killer might need as well...

edit!: Post above got updated and BetaHydri has a link for the 32bit version as well!
[Windows Phone 7 Development and Hacking] cmiuc:
This backing up is such a pain in the ..... If u stay with 4.7, Zune gets persistent and wants to upgrade. you up grade and it all is a jumbled up mess.

i downloaded the ZuneWMDU.dll from the 1st or 2nd page, and the backup(update) keeps deleting it...

Wish someone or the idiots at MS that released this phone as a beta would have fixed it, what going on 2 years now? wow unbelievable coming from a giant...

h700killer, thanks for all the work on what u do!
[Windows Phone 7 Development and Hacking] derausgewanderte:
here is what I know that works and I am willing to backup my media separately, knowing I have a backup/restore made with v4.8 I can trust.

if you use v1.4 of the tool and you have everything on the same version (4.8.2345 of ZuneWmu.dll; Zune.exe and UpdateWP.exe) you will get a complete backup. You can get the UpdateWP.exe from this post thanks to BetaHydri.

and yes, thank you to hx4700 Killer
[Windows Phone 7 Development and Hacking] hx4700 Killer:
All of the 4.8 stuff ONLY backs up what you arent syncinc. I don't know if it backs up isolated storage but I don't think so. The backup is always the same for me... about 2GB in size when I use those so while you can get back to that OS level you don't seem to get much else.

I get you on the backup/restores. I did something like 20 in 2 days testing things and I just don't really want to do it anymore either :(
[Windows Phone 7 Development and Hacking] derausgewanderte:
it's not always the same for me. Isolated storage might not be much for most apps. I have Navigon installed. All it's maps and data files are in its isolated storage. My backups are 3.3Gb with Navigon installed and half that without, suggesting that it does backup isolated storage. And we can use this tool to backup isolated storage for most of the apps on the phone (the tool worked for me).
[Windows Phone 7 Development and Hacking] hx4700 Killer:
OMG... here is another update WP version :/

I think I just need to make different versions that support only one version of updatewp at a time. Things are getting VERY complicated trying to support mutiple versions in the same code.

If user has version X then do this.. if Y then do that. What if they have version 1 of zune and 2 of updatewp etc....

Things would be less confusing if I only supported one version at a time.

---------- Post added at 09:24 AM ---------- Previous post was at 09:19 AM ----------

LOL I wonder if he would be offended if I incorporated his tool in to mind to do ISO storage then the phone :D (I know.. I know, ask first)