yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 Development and Hacking] kwill:
Got you. Backing up the pre-Nodo now as I didn't feel like updating to Nodo and then backing up. And I certainly will be backing up the backups:D Thanks for ALL your help!
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Not a problem. Enjoy mango.
[Windows Phone 7 Development and Hacking] kwill:
Will do. And actually, one last question. When I backed up Mango, it put the archive with a date of 7-7-2011 (fine). When I just backed up my pre-Nodo, it shows a date of 5-10-2011. Was that done because there was already a backup of 7-7? Or am I missing one of the backups?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I assume you are talking about the directory name under your My Documents\Windows Phone 7 Zune Backup Archive ?

The date/time I set on the folder is based on the modifed date/time of the first file in the backup set Data.0.dat. So in other words that folder name tells you from when the backup was created.
[Windows Phone 7 Development and Hacking] kwill:
Ok, got it. I think it didn't archive my latest back up of the preNodo. And I believe it's because I ran out of space. As when I tried to run it again, it says it wasn't able to archive my last backup due to c drive space. So, cleaned up some stuff and now I'm hoping I should be good.

Matter fact, yep, now that I deleted stuff, I see a new archive that shows with diff time (same date). Thanks again.
[Windows Phone 7 Development and Hacking] poloche:
Hi,

I have a problem when i open v1.5 to backup my Mango...

Why ?! lool

I have instal : WPSupportTool-x86.msi / MWDPT (Béta) / Zune 4.8

Thankx to help me please my friends ;)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
What Operating system are you running? XP? Vista? Win 7 Is it 32 bit or 64.

Can you tell me what the error message says in english please?

The first error says something is wrong with updatewp.exe
[Windows Phone 7 Development and Hacking] munkeyphyst:
New phone? are you trying to use your backup on a different phone than the one that it was made from? Cause that won't work.
[Windows Phone 7 Development and Hacking] poloche:
I run with Windows Seven Ultimate Edition x86

if i run the version v1.2 i have this message ...

Maybe i have not update the Support tools in 4.8... but i have instal WPSupportTool-x86.msi !

How to update ??! lol
[Windows Phone 7 Development and Hacking] kwill:
Ok, so I'm back. lol! I made a backup of pre nodo, actually 2 of them and it put them in the archive folder with the Mangobeta backup I had. Then I did one more backup of premango, just be safe and I turned off dehydration. Now, the first backup I made (Mangobeta) is gone from the archive folder??!!
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The code only does moves, not copies of the data between the active backup for ZUNE to use and the archives. So possibly its in the active folder now?

I wasnt clear if you put it back to mango or not?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Its been posted on here and in ansar's mango update thread. You need to download the matching tools for your zune install.
[Windows Phone 7 Development and Hacking] poloche:
I have Zune v4.8 in my computer and windows phone supprot tools ... i don't understand why this message ?! lol
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The error message tells you ALL YOU NEED TO KNOW!

GET THE 4.8 SUPPORT TOOLS! SEARCH!!

And since you will ask again when it fails later I will also give you another tip. UNINSTALL the original support tools BEFORE installing the 4.8 tools!
[Windows Phone 7 Development and Hacking] kwill:
I hadn't went back to Mango just yet. I was going to restore with the Mango backup I made. So, that's probably what happened (it's been moved to the active folder). Problem is, I don't know where that is? But, I'm just updating through Zune again since everything was already as it should be (apps and stuff) from when I rolled back to make the backup of pre Mango.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Hrm, if you hadnt told it to restore the backup then it should still be in the backup folder in your documents....

What you can do when you get your mango backup done is immediately tell it to start another one. After it archives the mango backup to your "My documents" folder then unplug the phone. The backup will fail but your old one will be in the archive and you can copy it out if you want.
[Windows Phone 7 Development and Hacking] kwill:
Thanks a lot! That did it and now the backup shows in the archive again. You're the man!!
[Windows Phone 7 Development and Hacking] poloche:
Hi,

I have updated my UpdateWP.exe with tools release in ansar's topic and instaled WPSupport Tools...

To verify, when i run Windows Backup v1.2 :

But, when i run v1.4 or v1.5, i have this message and the application not start !!!

My PC :

Microsoft Windows Seven Ultimate Edition x86

Zune 4.8

Windows Phone Developper Tools 7.1 (béta)

UpdateWP.exe 4.8

WindowsPhone Support Tools

Any idea ?

Thankx
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You can't have both versions of the support tools installed. You need to remove both and ONLY install 4.8. It says something like engineering flash tools or something like that but it is what you need. Remove both and start over with just the 4.8 tools.

I also have no idea what the error message says. Can you translate to english please?
[Windows Phone 7 Development and Hacking] paschott:
Any way to extend the amount of time for the backup? Apparently, I keep timing out or disconnecting at some random point. There's some unknown error, followed by a phone reset and all files from the backup that had been created get wiped out. Short of completely wiping everything off the phone (like I did for NoDo), do we have any recourse for a device backup that seems to be timing out or otherwise ending abruptly? Is there a better way to see those errors?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You can follow the manual method in post 2 but the app should trap and display any unexpected errors from the process.

How long is it going before failure? I have 12GB worth of music on my phone and it takes about an hour and works fine for me.
[Windows Phone 7 Development and Hacking] poloche:
"The error message says : The format of the chain is incorrect"

Maybe an error in C# code ("," or ".") ?

I have uninstal Windows Phone support Tools & Windows Phone Engeneering Flashing Tools... after, i have reboot and just instal Windows Phone Engeneering Flashing Tools (updatewp.exe 4.8) ... but v1.5 don't start and i have the same error ! lol
[Windows Phone 7 Development and Hacking] wbadry:
Hi,

The backup works as a charm. I was wondering about the place of actual backup file (the PKS file is about 300 KB). I noticed a drastic decrease in C drive. Is the backup copy stored there?

Thanks for this great app.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
See Post 2
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Let me guess, you have an HD2 phone? See post 2.
[Windows Phone 7 Development and Hacking] wbadry:
Thanks for your speedy response

Is there any chance to make the location of backup configurable? I know the workaround of copying the whole folder in a safe place and return it back once restore is needed. I thought if it is possible to be done as a pointing path, it would be much easier.

You rock :)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Unfortunately I can't change that. The program I wrote simply impliments tools MS made to do the backup. That location is where they put the backups and where they expect them to be during a restore :(

If you tell it to backup again it will offer to "Archive" the backup and you can unplug as soon as you click yes and the backup will fail with an error that the phone is not plugged in but the backup will get moved to your "My Documents\Windows Phone 7 Zune Backup Archive" folder.

Perhaps I can add a backup management button to display the active and archived ones and allow you to toggle them in and out. Right now once archived if you choose to restore the program will tell you that you can pick from the active or an archived backup to restore from and move them accordingly.
[Windows Phone 7 Development and Hacking] paschott:
Actually tried method 2. Still gave the C101007 error and stopped the backup. Would go to 93% previously. I deleted some music, some rarely/never used apps, cleared caches, and tried other backups - still stops too early, though this time @ 91% with a smaller dataset.

No clue what's interrupting the backup, especially since I'm now backing up less data than before. Even the command line didn't give me anything else to go on. Figured someone on this thread may have a clue as you've been messing with the internals of this more than I have. (and that C101007 error is extremely generic - nothing else to go on and MS support isn't the greatest here) :(
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The second post has a link to this subject about error codes from MS: http://support.microsoft.com/kb/2484484#80072EE7_801812DD_801811C5801811C5

The reason that error occurs according to MS is: Make sure that you are using the USB cable which was included with your phone.

This is not the first time this has been a problem in this thread and using the right cable made a difference for the other poster.
[Windows Phone 7 Development and Hacking] poloche:
@hx4700 Killer

No, I have an Omnia 7 !

Finally, I succefull create a backup of my device in 7661 with "cmd.exe" and the command updatewp.exe /iu A0CE706D-12B7-45AC-A5FC-AD04DFCA6E86.100.pks /enablebackup !! At the end, i have an error 8018004D !

Message

: Failure of the installation of the update on the telephone: any packages applicable.

But After, i have

restore my backup with Zune

in my Omnia 7 and it's WORK !! :)

So, application v1.4 & 1.5 don't work ... i don't understand... but the command work fine ! :)

Thankx mister !!
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I'm glad it worked. That error is because the updatewp.exe is being *tricked* with an update package that is not for your device. Hence the error at the end that no applicable package. That is normal for the command line version.

I can't see everyones computer/configuration so its tough for me to understand why so many use this without difficulty and some have a problem.
[Windows Phone 7 Development and Hacking] paschott:
Tried using the original cable @ home. Same results - incomplete backup stopping ~ 90-something%. I'll give it another try this weekend, but not expecting different results. Just hate to think that I need to go the route of uninstalling apps, killing docs, and such like I did w/ NoDo just to get a decent backup. :( Totally realize that you're just making the tools more available, though. This is not directed at you, just general grumbling that MS doesn't have a good WP7 backup solution that "just works" (tm).
[Windows Phone 7 Development and Hacking] hx4700 Killer:
If you can do it this way and assuming you havent try leaving it all alone. Don't touch the phone, cable or computer. Start the backup and leave the room basically.

I had once cable that would loose connection if I moved it a certain way (it was the end itself that was the problem) and it woudl disconnect.

Also, have you tried this with a different computer? You don't have to be on the "Primary" paired computer for the phone to use these tools. Just need them installed and plug the phone in and let Zune see it then shut it down and try the backup.
[Windows Phone 7 Development and Hacking] sam_semillia:
im getting the same error, but im using the exe x64. at the point that messagebox pops up, do i have a complete backup that i can restore???? cause if not, im not goin to update to mango.....

thx, sam
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You are using my EXE? is that what you mean. If my program doesnt indicate success then no you won't have a backup.

If you are doing the manual method then you can check your backup status by opening Zune, click on "Phone" when it is recognized by zune at the top middle area. Now click on "Settings", top right area. Once that opens up click "Update" on the left edge and if you have a back there will be a "restore" option with the date of when the backup was taken. Further you can test it by clicking restore and Zune will analyze the backup for a minutes and prompt you with an "Are you sure" message if it is a good backup or an error message if not. This is NOT a guarantee for you that the backup is rock solid but its the best I can give you.
[Windows Phone 7 Development and Hacking] sam_semillia:
thx for your incredible fast reply ;)

hahahah, i couldnt wait for your reply, so i just clicked "restore phone from backup", hoping that i would work^^

it did^^ so this should now mean, that i DO HAVE a working backup, right?

furthermore, zune shows me the option to recover my phone ;)

so i can uprade now, right?

thx sam
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I would make a copy of the backup and keep it safe as you need it to get back to pre-mango to get the official update.

check post 2 for the path to use depending on your OS to find it and copy it out.

That should make you safe for updating and having a restore point. You can also tell the EXE to do another backup and it will prompt you to archive the current existing backup. once you click yes to archive it just unplug the phone. The backup will fail but the old one will be moved to your my documents folder.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Hrm... VERY interesting results using zune 4.8 and updatewp 4.8... My backups under the old software were around 12GB in size because I have so much music on the phone. When using the 4.8 tools my backup is 1.9 GB.... im betting its not a full backup?!
[Windows Phone 7 Development and Hacking] poloche:
My backup with tools 4.8 is 1.9GB ... While in Zune, i have a used space 2.6 GB !

Not full backup ... :) ... but all apps and data in IsolatedStorage (map Navigon for example) are saved with tools 4.8 ! I have test it and Navigon is full restore with my backup !

Which are files not saved ?? Music, Pictures, Movies ? :)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I don't know, it was a first test with 4.8 :( I would hope/imaging all things re-synchable are what is not backed up. I would sure be pissed though if I lost pictures I had taken because they arent in a backup and not synched yet!

I also noted the 4.8 tools are MUCH slower to do things than the 4.7 version.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Ok.. so 4.8 did not restore anything that Zune CAN sync. That doesnt mean that it IS synced, rather that it can. I had no pictures, no music and oddly I installed angry birds a couple of days ago and got to the second tier but it was not at my save spot. I didnt check much else.

I wonder if I had allowed Zune to synch if it would have been there (the game state) ??

Edit: Not so sure on the game state now, it might have saved it. I didnt actually play it just saw a single level unlocked and thought it was not saved but it seems that is how it looked because it was the same after the full backup was restored.
[Windows Phone 7 Development and Hacking] negruj:
I encountered this problem but can't seem to find the tool thingie

"The installed version of ZuneWMDU (4.7.1407.0) doesn't match the tool version (4.8.2098.0). "

edit: used version 1.2 and now it works. Didn't put in mind 1.5 is for zune 4.8. Reverted back to Zune 4.7 after mango install and got upper error. But now I'm back in business with backup1.2.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
v1.5 works with zune 4.7 or 4.8. It just checks to make sure you have the right tools installed because if you don't then a backup won't work. I believe the link is posted in post number 2 but if not just download ansars files in his "Passing chevron from nodo to mango" thread near the top of the dev thread.

In this thread its #2 download item: http://xdaforums.com/showthread.php?t=1148123
[Windows Phone 7 Development and Hacking] Lenas:
Anyone know why my MangoB2-DevRetailUpdater always gets stuck at, "Downloading updates: 0%" forever?

I have a dev license and everything...

Edit - Nevermind. I was trying to run the updates prior to installing the new version of Zune. That fixed it.
[Windows Phone 7 Development and Hacking] TheKamakaZi:
hi Guys,

I've got a strange one, and something tells me this wasn't supposed to work in the first place. Gotta make sure, though :)

I have an HD2, loaded with MagLDR 1.13 and the Mango Beta.

I tried the tool, and it worked a charm when creating the backup. After the backup was complete, i rebooted to carry on playing, and was confronted by "Storage Card not working".

Any ideas what changed, and how I can get it running again? i've tried to revert to the backup, but the tool can't detect the phone anymore :(

Any help would be much appreciated!

EDIT: I know it says in post #2 that HD2 isn't supposed to work, but i figured that only applied to the bootloader itself. If this is the reason for the issue, then I humbly apologise for wasting everyone's time and thread space.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Can't you reflash to plain ROM you had without settings and restore?
[Windows Phone 7 Development and Hacking] TheKamakaZi:
I'll that when I get home and let you know :)

Cheers

EDIT: Ok, seems that my SD was fried in the process :( Guess it just wasn't designed for WP7's use, because I did some Allocation Size trickery to get it working the first time.

Thanks anyway!
[Windows Phone 7 Development and Hacking] reeg420:
Backup works beautiful. One question you mention that using zune4.8 it only backs up data that is not synced with Zune but in zune4.7 t back up everything. I don't care if I have to resync my phone after restore. On mango now but I was messing around in the registry the othe day and totally jacked up my phone. Had to go back to pre-nodo.

So my question is should it be necessary to downgrade Zune in order to get a full backup. Or if I jacked my phone again I can restore to mango and just have to resync with Zune.

Will my xaps I sideloaded still be there is what I really want to know.
[Windows Phone 7 Development and Hacking] DavidinCT:
Ok, last questions from me...sorry. I am getting a New Trophy tomnorrow (I have a dead pixel on my display and it's only 30 days old). I want to make sure I plan this accordingly.

1. Can I out of the box, turn it on, just plug in this phone and take a full backup of it with out setting up zune sync yet? I would like to get a perfectly clean image of the phone from factory.

2. Can this all be truly done from 4.8 beta (full backup) or is 4.7 the best bet ? Or will they both be same images now with the updated version of your software ?

I have been already bitten by the wrong version of the software bug (trying to restore a 4.7 image in 4.8, it didn't work). Is it possable for you to grab some files from Zune, like from 4.7, to keep with your application. So it will run these files when you run you program, so the backup/restore works no matter what version of Zune you have installed.

I need a full 100% backup of the phone, that is what I am looking for.

Just an idea...

PS did anyone find out how to install both 4.7 and 4.8 versions of zune for this case and have them work in harmony ?
[Windows Phone 7 Development and Hacking] TheXev:
Is there a command line or guide to using the command line to manually restore? I wanted to do it via command line to try a see what errors are coming up when attempting to restore a backup I made.

Now, just to note, the backup program itself is working fine, but several users (myself included, although intentionally) flashed a demo rom for the Verizon HTC Trophy 7 and are now unable to connect the phone to Zune to attempt a restore!

Your backup program appears to put the phone into Zune backup/restore mode, but it fails at restore for some unknown reason. The phone appears as a different device in the device manager then it did with the original stock rom (stock rom: mpw6985 demo rom: PC40200). I have this sneaky suspicion at the only reason the restore will not work is because the device id has changed.

If you can explain to me the process of manually restore (if one exist) I might end up with a solution to this problem.

Thanks in advance!

*edit* Nevermind, I figured it out after /? updateWP at the command line.

updateWP /restore
[Windows Phone 7 Development and Hacking] DavidinCT:
Tried to run 1.5, have Zune 4.8 and updated the support tools. When I run 1.5 it will crash right away with a error of "Input string was not in a correct format."

It does not even load...
[Windows Phone 7 Development and Hacking] hx4700 Killer:
If I understand what you are asking is if you have a 4.8 backup and screw up the registry and use the 4.8 to restore will your registry be restored? Most likely yes. I have not really tried out the 4.8 backup that much. I have only used the 4.7 full backup to be sure it was a complete recovery of what I had on the phone. My brief experience says anything that is not synchronized with zune is backed up so while you have to resync after the restore once that is done you should be whole again.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
1) you may have to start zune but don't do any of the config steps to get the directory structure created then just exit zune. Alternatively you can use a different computer. The backup will work regardless of the phones status to the computer. Meaning it doesnt have to be a primary pairing.

2) 4.7 is the only guarantee I can give you of a complete backup.

I'm not sure what you mean by 4.8 cant restore 4.7 backup.. I have done that plenty of times with no difficulty.

I tried getting both zune versions set up but the problem is they use the same reg entries so it doesnt seem to work properly. I even tried using XP mode (virtual PC) but it thinks I am using RDP and says it cant sync over RDP.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The tools install to updatewp.exe in the Zune folder. open the command prompt to there and type "updatewp.exe /restore" and hit enter.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Did you uninstall the old tools before installing the new support tools? The new ones say something like engineering flash tools or some such.
[Windows Phone 7 Development and Hacking] DavidinCT:
I was just going to edit my post but, your beat me to it :)

I installed over, I guess a big no,no...So I uninstalled Support tools and reinstalled. loads up fine now...

Thanks

Ok, notied, Thanks ! When I get my phone before sync'ing, remove 4.8, go back to 4.7 and work with that till I go to mango, this way I can get a 100% clean image of my WP7 device before doing anything to it. Do I have got back to the older Support tools or will 4.8 support tools work fine with 4.7 Zune ?

All the backups are still stored at "%LocalAppData%\Microsoft\Windows Phone Update" right ?

So just backup that folder and I should be good to restore back to that point, correct ?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
If you click the backup function again after it completes with the phone disconnected it will offer to archive the backup to your my documents area in the folder "Windows Phone 7 Zune Backup Archive"
[Windows Phone 7 Development and Hacking] ketzazu:
My error under Windows 7 64bit is:

Update device 589e968e - 9c5b3381 - becfcce6 - 25eda43b Complete with error code: 800B010A, error message: A certificate chain could not be built to a trusted root authority.

this occurs at the "preparing to install" step.

Em! I'm using HD2Owner June 9 wp7 version 1.14