yashsingh1/xdaforums huggingface dataset:
[Windows Phone 7 Development and Hacking] jafox:
hi....when you perform a backup...where does it put the backup file? and what is it called??

thanks
[Windows Phone 7 Development and Hacking] nok_fusion:
yes i find the updatewp.exe in zune folder (when i install windows phone support tool)
[Windows Phone 7 Development and Hacking] alexrodri0:
oh no it restored mine :o i must've done something wrong in the procedure :p dummy me
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The update is for an HD2 so it will apply.
[Windows Phone 7 Development and Hacking] Seed 2.0:
So I have made 6 different back-ups. My first back-up was with my Focus on At$T at NoDo. Not unlocked, in a natural device state. I was able to restore several times... Untill tonight. I re-installed the original ROM, proceeded to unlock it with Chevron. I was getting that 'cant connect error' so I uninstalled zune and installed an older version. I was able to unlock phone, took a back-up. updated to NoDo with it still unlocked. I took another back up. When i went to restore via Zune (like I have been doing, but not since uninstalling and re-installing zune) it started out like it was going to work then at step 3 it rebooted again and the restore failed. With error code 801812EO

Now all my restores fail.

I'm running Win7 x64.

I tried to create a new back up and restore and it worked. (Basically copied the same image on top of its self. Then I tried going back to my older backups and it didnt work. Next I tried coping my old restore image on to the newer/working one. I let all data copy over except these two files 1. ActiveId.dat 2. Properties.xml . The image I want on my phone is 1.79 GB, the image I copied over was 455 MB. I confirmed the file size was 1.79 GB. I started the update process again in zune and it went through all the steps as if it worked, stating success ok to unplug devise. When my Focus rebooted no changes had been made. I used what software I could find to read .dat files and all the backups I have made all have the same 1. ActiveId.dat 2. Properties.xml files. Well according to what this file viewer is saying.

Anyone have any suggestions they could share please?
[Windows Phone 7 Development and Hacking] joyqing:
can you please let the command line just do backup don't do update?

thanks
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I didnt make the backup part of this. I just made a GUI to make it easy.

Microsoft wrote updatewp.exe. It is part of the phone tools they release.
[Windows Phone 7 Development and Hacking] reeg420:
Running into some problems with phone support tools. Ive made backup before using 4.7 and 4.8. Was on 4.8 working fine. Uninstalled both zune and support tools to downgrade to 4.7 for a complete backup so I can upgrade the HTC firmware on my hd7.

Zune installs fine but on 4.7 it keeps giving me the error that support tools are not installed when I know they are. Same on 4.8. When I install them it doesnt look like it fully completes the install, then it just exits with no errors but when I open the backup tool it says that I need to install support tools and they are in the programs list to uninstall. Ive tried reinstalling everything a couple times. Ive restarted my computer several times also.

Any ideas this is getting really annoying. I at least need to get 4.8 working.
[Windows Phone 7 Development and Hacking] marcox92:
zune 4.7 & mango beta 2

1-I run Mango beta 2 on HTC Mozart

How can I use Zune 4.7 to backup as you advice as Zune needs to be updated to accept a device running Mango ?

II- Have saved several backups made by Zune before update

How can I decode the date abd version of each backup

(473355fa - b5bdf2a9 - ab30f831 - c977345c)
[Windows Phone 7 Development and Hacking] nok_fusion:
i'm in the same trouble,my backup mango beta don't work

i got the same issue with the error code :(

i reverse to Nodo & back to beta mango to update the firmware version of my HTC mozart,but my backup failed every time (mango beta 2)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I wish I could help you guys but I havent seen this at all. I have used both versions of zune and update tools and restore any and all backups I have without difficulty.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
That is your device ID and should be the same for all the backups. Look at the date of the first dat file (Dat.0.dat) in data subdirectory. Just drill down to it from the folder "RestorePoint"
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The 4.8 tools in the uninstall list actually says "Windows Phone Engineering Flashing Tool" When that one installs you don't get any completion notification it just disappears and is in the uninstall list.

It doesnt matter which you have installed my program will try to detect which on you have and make sure it matches the zune install. The latest one will let you set the path to zune, tools, the update file manually.

By default the update tools install to program files\zune even if zune isnt there.
[Windows Phone 7 Development and Hacking] MrCalico:
Thanks! Works great on my Samsung Focus! :) Looking forward to playing with it now. Enjoy a drink on me!

[edit]Opps, Sorry Wrong Thread
[Windows Phone 7 Development and Hacking] reeg420:
Yah I got that. If I'm trying to run Zune 4.8 then I have to install the beta support tool which is called flashing tool in program list. And if I'm trying to use 4.7 I install the regular support tool

Thing is that even when they are installed the backup tool won't recognize that and still tells me that it needs to be installed.

Tried uninstalling developer tools too, then reinstall still no luck. .

BTW these are the same install packages for both zunes and both support tools I've always used. Even tried redownooading the backup tool and start from scratch.. No luck.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Have you tried the latest version of the tool that allows you to explicitly set the paths to Zune and UpdateWP?
[Windows Phone 7 Development and Hacking] reeg420:
Using 1.6.. Where can I check the paths to make sure they are correct.

What makes it frustrating is I've used all this before uninstalling/reinstalling several times never any problem.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You should see a menu bar at the top of the app window and the left-most menu should say "Path Settings"
[Windows Phone 7 Development and Hacking] Midnitte:
anyone have a link for the pks update file (for a samsung focus if it makes any difference)? cant see to download it from the link given and im not experienced enough with wp7 to know if i found it when searching lol...

also, doesn't seem to notice that zune or anything is installed (64bit) and (32bit) crashes. zune v4.7.1404.0, samsung focus os ver 7.0.7390.0
[Windows Phone 7 Development and Hacking] hx4700 Killer:
The PKS file is now included. Run the proper exe for your platform and use the Set Paths menu option if it can't find it automatically. Also be sure you have at least .net 2.0 ,installed.
[Windows Phone 7 Development and Hacking] reeg420:
Can't even get that far. Using 4.7 it tells me support tool is not installed and closes. Using 4.8 it tells me I need to upgrade phone tools. I cant even get to the program to check the paths.
[Windows Phone 7 Development and Hacking] samplespace:
My laptop is running on Windows7 Home Premium 64-bit

My phone is HTC Mozart

I can't even open it.

It said "Zune must be installed for this program to work. Click OK to open the download page"

I've tried uninstalled the old one and installed the new one that I downloaded by clicking OK and this thing still comes up. Then I click cancel, it tells me to locate and select the Windows Phone 7 Update Package file, I don't know where should I selected the file, then I clicked cancel again, Pop-up comes up with text said "The Windows Phone Support tools must be installed for this to work properly. Click OK to automatically download and install them! Please be sure to click YES or OK on the UAC prompts to allow the install if UAC is enabled". Even I've installed the Windows Phone Support tools already. If I click OK and they're installing it again and nothing happen...

What should I do??

Sorry for my broken English...

Thanks :)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
You are the second person to report this so I will do some more troubleshooting as it works properly on my computers.
[Windows Phone 7 Development and Hacking] samplespace:
Thanks again for your attending in my problem!

I'm looking forward to see the solutions.

Thank you very much!! :)
[Windows Phone 7 Development and Hacking] dazzyp:
V1.6 cannot find Zune or WP Support tool

Hi,

As the title states, v1.6 cannot find Zune or the support tool on my two Win7 x64 machines. Have done fresh installs on Zune 4.7 on both.

1.5 worked though.

Keep up the good work - excellent app!
[Windows Phone 7 Development and Hacking] anooz:
I backup my Mango 7712 build using Zune 4.7(32bit), the backup was successful. Now I reverted back to my previous backup (build 7392). Now I am unable to restore my 7712 backup.

After hitting "Restore from Phone Backup" button, my phone restarts and there comes "restoring" msg but the restore process doesn't start and eventually my phone restarts itself and load windows (7392 built). There comes error dialog box but there is no error msgs.

And When i tried using Zune Restore....i got this error :

" This version of backup isn't supported"

ERROR : 80180097

Please help me out.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Have you tried restoring it with 4.8 ? Just a thought.
[Windows Phone 7 Development and Hacking] nok_fusion:
it's normal,zune cannot restore a version newer to your current build

I explain : if you are on build mango(7712) and back to Nodo (7392) it will work

now if u try to restore to Nodo(7392) to mango (7712) it don't work because the version you want to restore is superior to your current build (nodo 7392)

so to restore u'r backup mango,u have to do all the steps to upgrade to mango (like the 1st time) & when you are on 7712 again,then you can flash to your backup (u'r backup mango) ;)
[Windows Phone 7 Development and Hacking] Andriics:
Error: Input string was not in a correct format.

LG-E900 NoDO

Windows 7 Ultimate x64 SP1

Zune 4.7

Windows Phone 7 SDK 7.1 beta 2 and all 7.1 beta 2 dev tools
[Windows Phone 7 Development and Hacking] Andriics:
So what can I do to make it work?
[Windows Phone 7 Development and Hacking] taxim:
I guess I'm screwed.

I recently updated to Mango Beta 2 following the instructions that use the update.bat and the rest of the files.

I followed the instructions to a T and the update went well. I followed the directions and made multiple copies of the backup files in four different places.

Today, I tried to go back to NoDo and encountered every error message described in this post. I checked all of the backup folders and they only have one file present; a xml file.

So, unless someone comes with a ROM to restore, I am stuck at the Beta 2 Mango.

I have the following if anyone has any ideas:

HTC Trophy

Win 7 64

Have Zune, 4.7, Zune 4.8.2098 and Zune 4.8.2124.

Niether of the 4.8 have a restore component in them. Wouldn't do much good since my backups screwed up.

:mad:
[Windows Phone 7 Development and Hacking] DavidinCT:
The newest Zune (one that came with 7712) does not have the restore option any more but, the prev version did. I would not upgrade to the newest version of you want to play going back and forth.
[Windows Phone 7 Development and Hacking] taxim:
Thanks for the update. Which version of Zune, 2098 or 21**.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Apologies for not getting any fixes out for those needing to set their paths, I have been swamped at work :(
[Windows Phone 7 Development and Hacking] theheat94:
Htc 7 Trophy

Im on a Windows 64-bit ultimate and i backed up my phone with Version 1.2. So if my phone update fails, how i do i restore my backup? Sorry for dumb question but my phone spent 2 weeks on a service because update failed. I dont wanna send it back there if the update fails again :(

Edit: Where exactly the backup file goes? My .pks file is 309kb ?
[Windows Phone 7 Development and Hacking] petbede:
It should be in >>> C:\User\[Your Name Here]\AppData\Local\Microsoft\Windows Phone Update\[GUID Code Folder]

Above is where u will find the backup.

The .pks file is 309Kb, so u ok with that. PEACE!!!
[Windows Phone 7 Development and Hacking] DavidinCT:
Are you talking to browse for a backup ?

I keep all my backups on another drive (now got 5 in every step, even from OEM new level), it would be nice if I wanted to restore one, I could just browse to that backup instead of having to copy it to " %LocalAppData%\Microsoft\Windows Phone Update " then restore...
[Windows Phone 7 Development and Hacking] ColinMacLaren:
The problem has been stated in this thread a couple of times but noone got a solution. When backing up both my previous Omnia 7 and my new Dell Venue Pro, the backup process seems to be running smoothly, phone is in download mode, there is a progress bar moving, disc space on my hard drive is getting lower, but right after the backup is finished, the phone reboots and the backup is deleted, without me even starting Zune. Only a small xml file (properties.xml) is left.
[Windows Phone 7 Development and Hacking] Floods7:
I dont have a restore button or feature available on my zune update page. It just says what version I am running...
[Windows Phone 7 Development and Hacking] petbede:
WOW!!! Seems the backup files are not there somehow. U need to copy the backup of that u want to restore if you have a copy save somewhere else, then after copying do the update again and you will see your version and this time with the restore button at the very bottom. PEACE!!!
[Windows Phone 7 Development and Hacking] Floods7:
That was my only copy...
[Windows Phone 7 Development and Hacking] petbede:
That means u didn't back it up before doing anything else. Well, there's no need to cry over split milk because u won't be getting it back. All u can do right now is to start over again from scratch. The most important backup that u dearly need is the NoDo because it seems that's what u need to update to the RTM MANGO when it comes out. I don't know if there will be a back down to that but as for now there's no point to take much risk on that. Other backups too are important (Like Build 7401 or 7403, 7661 or 7712 > you need just one of each, that's why I put or depending on the one your phone detect) if u want to but 7392 is the NoDo Build and that is extremely IMPORTANT TO BACKUP. PEACE!!!
[Windows Phone 7 Development and Hacking] tamcaogia:
Windows Phone Support Tool not found >> what does that even mean. THis is my first attempt to backup and this failed badly ! :confused:
[Windows Phone 7 Development and Hacking] pogar:
HI

Does this tools works with Zune 4.8 RTM? Does zune 4.8 RTM does'nt do full backup as well?

2nd question: my os is windows server 2008 R2. I'm installing zune on it by executig zune-x64.msi directly. However the x64 version of Windows Phone 7 Zune Backup.exe tells, that "input string was not in a correct format". How can i fix that?

Kind regards
[Windows Phone 7 Development and Hacking] cina:
"input string was not in a correct format"

Same here, I have Windows 7 x64 and Zune 4.8 RTM.

Any help with this?

Regards,

Cina.
[Windows Phone 7 Development and Hacking] DavidinCT:
I was here asking for the same thing... Let us know, I have not accepted the download...
[Windows Phone 7 Development and Hacking] petbede:
Hi there, I have Windows 7 32-bit, I have Zune 4.8.2345.0 (RTM), I have Windows Phone SDK 7.1 Beta2. And, I must say and confirm that the WPV App Data Backup and the Isolated Storage Explorer GUI both works like a charm. But when it comes to backup the phone, it saying that Zune 4.8.2345.0 is not supported or something. In other words, its not working.

Hope this clears out some issues. PEACE!!!
[Windows Phone 7 Development and Hacking] :
So this requires Zune 4.7, but Microsoft is now rolling out 4.8 as the official version. Does this mean this is discontinued, or are there 4.7 installers that don't automatically update to 4.8?
[Windows Phone 7 Development and Hacking] Floods7:
Ive done the backup once before before installing mango beta and it worked. Now that I have beta 2 I want to make a backup here. But as soon as i open the backup 1.6 tool it says "updateWP has stopped working" then after about 4 seconds it goes to the backup 1.6 program. I click on "Backup Phone!" and it says "updateWP has stopped working". Then says "Please Unplug your phone from the USB Cable. An error seems to have occurred during the backup as it has not indicated a successful completion"

I am running zune 4.7 (although as soon as i run it it says it needs to update software and will not make a connection my phone" ------- but I did all of this again with 4.8 and I got the same error)

I am running the verson of Windows support tools that is available on the first page of this thread.

What am I doing wrong??

-----------------------------------------------------------------------------------------------

I took care of this problem.

I unistalled zune and the windows support tools and restarted.

Re-installed both zune 4.7 and windows support tools, but I instaslled version 1.1 because that was the last working version that I used. Im not saying that the other versions dnot work Im just saying that I know FOR SURE the onlyl time I had this backup working was when I ran it back when 1.1 was the nly version available. For some reason that did the trick for me.
[Windows Phone 7 Development and Hacking] Floods7:
I found that you can find a version of 4.7 out there and install that. Install 4.7 and dissocnnect from the internet. Run 4.7 but dont connect WP. Let zune install and run it, then exit. Then connect the phone and run the backup tool.
[Windows Phone 7 Development and Hacking] imotz:
can you give a link to the zune 4.7 version
[Windows Phone 7 Development and Hacking] hx4700 Killer:
This is all quite odd to me. I have mango V2 and am running 4.8 and backing up just fine.

I will work on releasing a version soon that allows all paths to be set manually.
[Windows Phone 7 Development and Hacking] petbede:
It is woking with all other versions of Zune 4.8 but not working with the new Zune version 4.8.2345.0. Pls, do check on it. PEACE!!!
[Windows Phone 7 Development and Hacking] BlackMN:
It don't work for me. My case: Nodo, Zune 4.8.2345.0. The ver 1.2 of tool say need to update the installed to 4.8.2345.0. I manual do command updateWP, it say samething. So i think the version of updateWP.exe is old, but i dont know how to update it
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Ok so the problem seems to be that the newest version of Zune does not have a matching support tools set. The error regarding zune version VS updateWP version is microsofts message not mine.

I can't do anything about the lack of a matching updatewp.exe

You will have to go to the beta 4.8 Zune if you want this to work.
[Windows Phone 7 Development and Hacking] petbede:
Ok. Thanks all the way
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I did some playing with file version numbers and was just able to start a backup. I need to test it and do a little more work and see if I can incorporate this in to my code and if so perhaps there is light at the end of this tunnel after all.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Looks do-able. I have to change the version of one of the Zune DLL files and then the backup seems to be working just fine.

I'm going to do some more testing of the backup/restore to confirm it works.
[Windows Phone 7 Development and Hacking] derausgewanderte:
that would be so awesome, not reverting back and forth between versions. thanks for the heads up!!
[Windows Phone 7 Development and Hacking] DavidinCT:
Zune keeps propmting me to update, I keep canceling it. I need to be able backup/restore my phone so when you have it figured out, I will upgrade.

I cracked my display, so I need to call insurance next week (no time this weekend to deal with it) so I need to restore back to stock (got my image) then restart my backups for the replacement phone.
[Windows Phone 7 Development and Hacking] hedpe:
I have zune 4.7 installed here:

"C:\Program Files\Zune\Zune.exe"

However, when I try to run x64 windows phone 7 zune backup, I get:

"Zune must be installed for this program to work. Click OK to open the download page!"

why is it not recognizing it? (Zune 4.7 on Windows 7 x64)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Is it a language other than english install of windows?

You can hard set the path with the menu above and it won't check any more.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Restoring to a new phone doesnt work. You might try the other guys app that says he backs up isolated storage.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
I had planned to get something out last night but when I did the backup with the version changed DLL file my phone wouldnt boot. I ended up flashing the stock rom I got from XDA and building the phone back to my current 7712 config because my backups wouldnt restore to the ROM I DL'd ?!

Anyway now that I am back to where I was I am going to do some more work but not till tomorrow as I have a Birthday to go to that is out of town.

Now that I know about the file version change required for this to work I might be able to get the older updatewp.exe to work for FULL backups with 4.8 zune.
[Windows Phone 7 Development and Hacking] petbede:
That will be a new and good idea. I was just pondering back then if u can create a new version like say v1.7 that be working with the Zune 4.8.23.45.0? Have a great day and enjoy the Birthday, and bring me some cake. PEACE!!!
[Windows Phone 7 Development and Hacking] Floods7:
I uploaded the files to my skydrive. You might have to create a windows live account to access these files but thats not hard. I seperated them into x86 or x64. download which ever you need, open the file, go to the folder, click on "zunesetup.exe"

https://skydrive.live.com/?cid=a1f7...d9&sc=documents&uc=2&id=A1F7C0DB28E336D9!2250
[Windows Phone 7 Development and Hacking] DavidinCT:
No, No no.. that is not what I mean. I have mango on my phone, so, when I return my phone I will flash it with the image back to stock. I took like 6 images of my phone.

I know i have to delete them when I get rid of my current phone and start all over. I just want to make sure when I get my *new* replacement phone that I can do backups from fresh factory to every step when unlocked.

Just waiting for the conformation from you that upgrading to the new Zune 4.8 (Not the beta, the zune update version) works with your backup program, then I will update.

What other backup are you talking about ? (wondering if it would backup game saves, that is my biggest hate about nuking my phone)
[Windows Phone 7 Development and Hacking] hx4700 Killer:
v1.7 released that will alter the version info for some zune files to allow updatewp to work with them. I have made some backups this way, have yet to restore one but Zune says the backups are good.
[Windows Phone 7 Development and Hacking] derausgewanderte:
That's great news. Will give this a try. Does it make a full backup (as done with newest Zune client when updating)?

hx4700 Killer, does it matter whether we are doing this with Mango 7720/Zune Client 4.8.2345, or Mango 7712/Zune Client 4.8.2134?
[Windows Phone 7 Development and Hacking] stan2:
ok, just test out the new 1.7 and this was the first thing pop up:

C:\Users\%userprofile%\Downloads\WP7 Homebrew\Windows Phone 7 BackupV1.6\zunewmdu.dll

then closes, any idea?
[Windows Phone 7 Development and Hacking] hx4700 Killer:
Hrm, I can't seem to restore my backups on my home laptop..... just hangs. I wouldnt completely trust this just yet. Basically goes to the loader mode and backs up fine but the restore isnt going to loader mode.
[Windows Phone 7 Development and Hacking] hx4700 Killer:
http://xdaforums.com/showthread.php?t=1223619