yashsingh1/xdaforums huggingface dataset:
[Venue Pro General] missionsparta:
This one came with 2250.1800.735.206

Now a few things. And before I go into this, the lady that has been helping me has been AWSOME. The problem lies in that she can only really what crap and BS they are shoveling her. And when it sounds fishy, she lets you know in a tone that she isn't buying it either.

The unit before this one had the same firmware and I was told they knew what was wrong and everything was fine with that last unit. I asked why they just don't send the firmware and the she was being told to tell us, is that the firmware has been ready, but MSoft can't get it to send over the net. Personally I don't believe anything from Dell anymore -- especially the excuses that point the finger at someone other than themselves.

As I stated, the unit that arrived was the worse one yet. Non-stop crashed and non-stop couldn't find the stock memory card.

So when I called to ship that one back and get this one, she told me that she was told the reason the last batch didn't work is that the firmware was not taking with the refurbished phones for some reason, and that this phone coming would be BRAND NEW. Now while the phone works, I am calling B*LL-SH*T. If this phone is brand new, then they have a major quality issue at their manufacturing plant. The protective factory screen cover they place on the unit, looks like it was slapped on in 2 seconds by a 1st grader and AFTER the unit went through 24 hours of use in the dustiest location ever. Then when opening the unit to insert the SIM card and battery, it was revealed that there was small shavings (just a 4 or 5) that looked like larger eraser shavings. Either way, if this phone is brand-new... SHUT THAT PLANT DOWN... it may be 99% of your problem with these phones.
[Venue Pro General] jessej:
He guys, I just got back and will get in touch with the Dell channel that I have been working with on Notebookgrails 32 gig unit Venue Pro. I will hopefully have some additional updates for you in the next couple of days.
[Venue Pro General] tblazers:
Ye we really need a solution im on my second phone (16gb) its freezing regularly with wifi on its basically unusable.

Firmware is 206

I called Dell they instantly just offer an exchange and don't mention anything on fix being worked on.

I would do it but unfortunately im in Canada now, so an exchange is not possible according to them.:mad:
[Venue Pro General] neogodless:
What number are you guys using to call Dell with issues? I tried to file support a month or so ago... ha! My phone isn't bad, but it does have dust under the screen.

Also, have any of you done the microSDHC card swap, and then sent in the phone for a return? I have a 32GB card in, which I'd want to remove and put the 8GB back in before sending it back...
[Venue Pro General] domineus:
well...I had the strangest convo with dvp csr who said to remove the card...yeah I know...we know officially you can't but a csr in india said you can...

...

poor dell guys can't even get their things straight ;)
[Venue Pro General] alodar1:
This is a language trap...a cultural difference. They are saying yes you can remove it...because you are able to. As opposed to to a focus or hd7 where the card is not exposed. Believe me, they are not giving permission. They are acknowledging the you have the ability to.

Yes, you may remove the card by first slicing away the black tape,thereby violating your warrenty,and being very careful to remove the card.

10 yrs working with support agents in India, Korea and the Phillipines have taught me this
[Venue Pro General] domineus:
no that's not what happened

both the manager and the csr said you can remove the black tape, remove the sd card etc etc etc. That was the ridiculous part

they did acknowledge, suggest, and demanded before the device was taken back to dell, that I removed it

regardless, the proper channels were informed of the snafoo
[Venue Pro General] notebookgrail:
Its not just CSR in india, even in the US they say the same. When i called Dell Mobility initially in Jan with my DVP freezing/crash issues 3 different times, all 3 CSR's said to remove the card. That's just their standard troubleshoot guide. I have seen a copy of it. That's when i decided don't even talk to these folks for real issues.
[Venue Pro General] jessej:
I will second notebookgrail on this one. Their standard troubleshooting procedure says to remove any external storage and it varies between reps what they will tell you. On the initial returns I was actually specifically told to remove the card when they initiated the return process and only after I asked them if they were sure that they would tell me not to.
[Venue Pro General] alodar1:
I tend to agree, except...by everyone's admission, dell is not supporting wp7 properly. I mean technically much of their troubleshooting is just wrong. We all know what removing an SD card will do to wp7 if done without a hard reset. We have all read about weirdness asked by dell support to do. They are supporting wp7, like its a Droid. Remove the card. Windows phone was designed to have no user access able SD cards. Hot swapping cards is what we used to do, but can't anymore. Their support and reality are not on the same page.

Now,if they tell you to remove it, and record those instructions in your ticket, fine. But it has been noted here they have not recorded those instructions. So your proof is not valid. If you mention xda, strike 3. You won't win.

The csrs are reading from a script. I know, I used to write those scripts. Whether in India or the USA, the script is the same. When you get them off the script, they fall back on what worked before...pull the card. The us support team is not the front line here, India is. Getting to their tier 2 or 3 level support is what is needed. They will be much better trained and with a much better script.:) it puts you on the same understanding level. Do not take that to mean I am saying India support is stupid. They are not. They are brilliant. After working with them for many years, cultural differences makes it hard. Yes means no, or maybe. No means yes or perhaps. If you are a forceful personality, your answer is different than others.

So,if you can get them to record what they tell you, then perfect. Otherwise you're just a disgrntled customer and they're working on a quota.
[Venue Pro General] notebookgrail:
Expect some very nice forward movement on the DVP issues next week. I am impressed with Dell? Time will tell ;)
[Venue Pro General] Kenji117:
Like what? Please share.
[Venue Pro General] gmontem:
I wasted 58 minutes of my time at work with Dell customer service three days ago. The representative (Afroz) was doing his best to not send me a replacement device, insisting that I re-format my phone and see if it still hangs. He eventually let me speak to his supervisor (Robert) who did not understand the difference between an OS update (7392) and a firmware update.

Though I'm expected to receive my replacement next week (I could have sworn they ship their replacements overnight delivery...), I would love it if you can share some of your news to us, notebookgrail. Thanks.
[Venue Pro General] omaropa:
Three days ago I asked for a replacement for my DVP. Mine was working perfectly but some dust was under the screen so they sent me a replacement overnight. Guess what? The one they sent had the older firmware -_-. I'd rather stay with some dust under my screen than run the older firmware... -.-
[Venue Pro General] notebookgrail:
Here is what i would advice. Hold off on calling Dell for replacements for couple of weeks(unless its other than freeze /wifi issue). If u have already, its ok.

We all can expect to see a FW update (possibly new OS revision as well) in the coming weeks (no guarantee on dates)-this time its a true hope. Apparently MS and Dell have fixed the wifi/freeze issue. Its been verified by a friend of mine in MS. Either me or one of our forum members will share more detail next week.
[Venue Pro General] missionsparta:
Well ask your friend what we are all getting back in return? Because this is B*LLSH*T. I did not sign a two year contract and pay $250, only to be a six month BETA tester for the buggiest device ever. I don't even care if they fix it at this point. The second a quality option for another phone at T-Mobile comes, this thing is going in the garbage.

The tech-life of my phone is HALF over and I still don't have a working one. How about low-life Michael Dell man's the hell up and gives us HALF of our purchase price back. NO ONE --- and I mean NO ONE -- would have bought these POS if they knew it would be over 1/2 a year before they got it to work (and that is assuming what you are saying is true).

In short tell your buddy to pass it a long to someone with pull, that something better be done on both T-Mobile and Microsoft's end to make good on what they have put us through. T-Mobile for the obvious reason; and Microsoft for not pulling the licensing plug on the OS a month into this debacle, in order to stop them from continuing to sell these lemons.
[Venue Pro General] venelar:
this is great news indeed. my dvp has run great since sd card swap, however the only thing i was hoping would come in a fw fix was cam performance, and @lionelatdell has confirmed that camera issues are not being looked at in the firmware fix. I did read (and can confirm)that if you put the camera on sport mode it helps.
[Venue Pro General] omaropa:
Got a call from Dell to see if I received my replacement device. I said I did but it had the old firmware so I was going to continue using the DVP i was using since it doesnt freeze at all. Guess what, they're sending a third DVP now lol.

I'll let you guys know if it comes with any new firmware other than 105 or 206.

/Chris
[Venue Pro General] jessej:
Hey guys,

Like notebook said please hold off for just a little while. I can confirm that Microsoft and Dell have been working together to get freezing issues fully resolved. The 206 firmware was held back for a reason. Someone will provide further details shortly. Please just hold on for a little while.
[Venue Pro General] Kenji117:
Gmontem, did you have to send back the current device wait for them to process it and then get the new device or are they just sending a new device right away?

Just curious as they told me returns take 20-30 business days to process the return and then send out a new phone. I spoke with both Robert and Josh and they gave me the same answer. They're alternative to the wait was for me to buy a new device and return my current one and once they had processed it I would get my money back.

I experience the usually issues but I am slightly more concerned as of late because I recently got that screen saying that the memory could not be read. However, after rebooting the phone it fixed itself. I don't trust dell anymore and am under the belief that if I buy the new phone and return the current one they will just take the phone and never give me my money back or they will just keep putting it off and sending me to all the different departments (This happened the last time I called spent 3-4 hrs on the phone getting transferred all over and got no solution. Dell employees don't know the extensions for the company they work at. It's very pathetic.)
[Venue Pro General] missionsparta:
That does not awnser my question... WHAT ABOUT THE PAST SIX MONTHS AND WHAT WE/I HAVE HAD TO ENDURE? If the fact that Dell stole $250-$500 from each of us is 'no big deal', then Dell won't mind sending us our money back and calling it 'no big deal'. Fixing these lemons no longer makes what Dell did right.... That ship sailed about three months ago. What Dell has been doing is criminal and if the FCC had any balls they would make sure Michael Dell did prison time for knowingly selling electronic bricks at $500 a pop. What is the difference between this and all of us using conterfit money to buy these lemons? In both situations we knew we would be screwing the other guy but did it anyhow. At thus point Micheal Dell is a low-life scum bag at best.
[Venue Pro General] mechmouni:
please tell us...
[Venue Pro General] domineus:
it'll be reported very very soon

and from what I've been hearing all the issues have been fixed - except camera. I'll post an article after a few days
[Venue Pro General] gmontem:
Dell sent me a replacement that is expected to arrive next week on the 14th. Once the replacement is in my hands, I am given one week to put my old phone in the box the replacement it came in ship it back to Dell. I hope this information is helps.

With some sort of "news" of an "update" coming "soon", I don't know whether I should keep the replacement and ship the older unit back, losing all settings that I cannot back up, including game saves I poured hours and hours of playtime. ( Rant: Why can't Zune back up personal data of every app to allow transfer to another device I own? :mad: ); or send the replacement back. Maybe the replacement has a better memory card installed. I'm tempted to run WP Bench and find out next week.

notebookgrail, did the new firmware update improve read/write speeds? Did you run WP Bench before and after the update, and what were the scores?
[Venue Pro General] notebookgrail:
My storage speed in the upcoming FW is 1.78MB/sec. I don't have a reference for the current/old FW's. Neverthless, WP7 in itself is fast and so is DVP. I think unless we see NAND based storage the speed ain't going anywhere (especially when syncing music /movies from Zune desktop) with Stock cards across vendors.
[Upgrading, Modifying and Unlocking] medicbobbyboy:
I rooted my phone with unrevoked 3 and install Cyanogenmod 7. Here's some of the problems I'm having:

1) Phone shows there is no SD card when one is inserted.

2) Can go into USB mode to get to the SD card.

3) Can flash anything off the SD card from recovery.

I need to install Google apps so I need my SD among other things!

PLEASE HELP!!
[Thunderbolt General] krnsushiman:
Hey guys. I had a lot of problems with USB Mounting myself so I tried all sorts of things to fix it. However, there actually is an easier way. A lot of stores sell microSD + adapters for really cheap especially for 2 GB and those have no problems being read by the computer. So if you have a SD slot, there is that solution.
[Thunderbolt General] g00s3y:
It's very inconvenient to turn off your phone, take off the back cover, take out the battery, take the sd card out, put it in the reader, transfer the files, put the card back, battery back, cover back, power up, then do what you need to.

What problems are you having?
[Thunderbolt General] cigar3tte:
For small files I just use Dropbox to transfer.
[Thunderbolt General] yareally:
ssh/sftp, wireless adb

I just turn on wifi for my phone, then connect with my home computer to the ipaddress via ssh on the command line or secure ftp with some sort of ftp client that supports sftp (filezilla or some desktop environments support it natively, like linux ones).

If your computer has ssh server set up (easy to do in linux or if you're on windows, then i reccomend installing the package from cygwin), then you can connect from your phone to your computer as well to grab files and such (and do so anywhere, not just over wifi).
[Thunderbolt General] rockstargroover:
I use a usb card reader just as backup incase I can't get to a *img.zip to keep my bootloader from executing it.
[Thunderbolt General] ttran97:
I have a micro usb cable plugged into my laptop dock. On my phone, I installed the app "Auto Mount USB". Then I just plug in my phone. One quick motion.

Much easier than prying open the battery cover, taking out the battery, taking out the microSD, putting it into my microSD to regular SD adapter, and finally (whew) putting that into my laptop's SD card slot.
[Thunderbolt General] MrBugman:
I've recently installed an app called WebSharing Lite from the market. It basically starts a webserver on the phone that you can access via browser from any PC on the same wifi network. From there you can move files around etc. Works awesome.
[Thunderbolt General] qman66:
i used to use bluetooth file transfer. now i use dropbox even for files as big as 88mb ive used it. downloading it over 4g takes about a minute and a half.
[Thunderbolt General] SuperDeform:
i would just upload them to a storage site then download it to my desktop
[Thunderbolt General] thewebsiteisdown:
You can just use recovery under mounts and storage then mount as usb storage. Allot easier and faster.
[Thunderbolt General] radiantx:
SD card adapter is nice when youre having phone troubles...

I thought about using SSH on my phone, just haven't taken the time to set it up. i SCP files around at work all the time...
[Thunderbolt General] yareally:
It's pretty easy to do if you just want to use a gui frontend (few apps on the market).

http://www.appbrain.com/app/botsync-ssh-sftp/com.botsync

http://www.appbrain.com/app/sshdroid/berserker.android.apps.sshdroid

since you already know what you're doing, should be up and running in 10-20mins :)
[Thunderbolt General] FatTony666:
Wifi file explorer is also a really nice option. It's what I use and I can't complain about it. Simple apply that doesn't require actually mounting the sd card so you can still access anything on the phone and the computer simultaneously.
[Thunderbolt General] redrocker1988:
the kernel devs have found a fix for it. you have to connect to PC using internet passthrough let it intall the drivers and then moust usb storage that worked for me
[HTC Inspire 4G] dan09wrx:
Well, my inspire started the rebooting randomly thing a few weeks ago. I didnt think much of it because it would only happen maybe once a week. But that got a lil worse, started happening more and more. A couple of days ago my Inspire would not stay on. Right after powering on, it shows the HTC logo and actually boot all the way to the home screen, then shuts off. The only way I can keep the phone on is if connected to power. I suspect the battery died. The battery indicator says battery is fully charged. Tried wiping battery stats, did nothing. Unrooted and returned to stock and S-on. Went to ATT store and was given a number to call for a replacement or i can go to 1 of 3 service depot locations where I can get a replacement.

Can't wait to get a new one. Just sharing

Dan
[HTC Inspire 4G] Scott_S:
That sux. You're the first person I've seen here on XDA with that issue, that I can recall, at least, so I think it's safe to say it was an isolated incident...

Unlike the Samsung Captivate, where it was a frighteningly common occurrence.

Did you actually try another battery? Just curious.

(Your better off getting a replacement, as you are doing, because you don't want to be paranoid 24/7 of your phone shutting off, if indeed it's something defective internal to the phone itself.)

Inspired Ace 1.0.1¦ XDA Premium
[HTC Inspire 4G] kurpaige:
replace it, easier troubeshooting. that way you'll know if its the inspire or just that one phone
[HTC Inspire 4G] Four-Fifty-X:
1st Inspire - speaker died, SD card would not mount

2nd Inspire - camera would not autofocus

3rd Inspire - crooked screen, battery cover sticks out or right side about 1 mm, snags

I LOVE my Inspire, but I don't think it's the highest quality HTC device...
[HTC Inspire 4G] guy4even:
You must be very unlucky to have 3 bad devices!
[HTC Inspire 4G] dan09wrx:
I suddenly dont feel so bad lol
[HTC Inspire 4G] samhall:
My inspire's bottom cover sticks out about 1mm on the right side. I love the phone, but the covers are just bad design.
[HTC Inspire 4G] dan09wrx:
Update:

It is the battery, went to ATT and they put in a loaner battery and phone is fine. Sucks though they didn't have a battery in stock, or a new one to give me:( well anyway, they're shipping the battery to my house. should be here tomorrow or saturday.

Kinda sucks i had to return my phone back to stock and unroot and s-on. oh well... rooting is fun :)
[HTC Inspire 4G] stickbo:
Yeah, unfortunately I have to agree. I have 2 here and both have different issues. One has a perfect screen but the covers fit like ****. The other has a screen that is totally out of whack and other little quarks not worth mentioning. Nothing to get worked up about but man. I also know that allot of inspires get returned for bluetooth issues and you may have guessed battery is **** issues. I love this phone,hell I have 2, but man what is the deal with htc's quality control. And whoever the fluck decided to put this tiny ass battery in this hog is wonked in the head.
[HTC Inspire 4G] Noobixide:
The only thing I don't like about my phone is the stupid battery cover. The first time I tried to open it back up after installation I think I broke or bent a guide tab, because the door sticks out a hair more than original. But I have a case, so its not bothering me.
[HTC Inspire 4G] dan09wrx:
Update:

Finally received my battery replacement from ATT warranty. Phone is working again!! woot! Already re-rooted :) So Happy!

Just sharing.
[HTC Inspire 4G] hyun18:
Replace the battery, clearly its the problem..

COuldve been worse. I should complaint to At&t or HTC and get a new battery so I can replace if my Inspire died hahahaha.
[Eee Pad Transformer General] yzman321:
Good review , Quite informative
[Eee Pad Transformer General] gadgetfann:
Would be even better without the html entities. :eek:
[Eee Pad Transformer General] ayman07:
Wow that was really lame of me...I'm sorry. Fixed :-!
[Eee Pad Transformer General] andyxover:
Great review,

I agree with you on the screen sensitivity,

I felt like I had to press things twice sometimes to get things to register when I first got it.

However, after using it for about a month, I don't have that problem anymore,

Not sure ifi jjust got used to it or its part of the break in process, give it more time and see if you still feel that way
[Eee Pad Transformer General] CoolWaters:
The screen sensitivity thing and some lag are my only big complaints. I'm a bit widget happy, which probably accounts for the lag.

I'm hoping both will be taken care of in 3.1.
[Eee Pad Transformer General] Gary13579:
As for multitouch zooming with the trackpad: this is possible and has been shown off on a few demo firmwares. we're not sure if ASUS will ship this in a future update, but it was probably removed due to patent laws. I'm sure someone in the community will get it working eventually.
[Eee Pad Transformer General] ayman07:
@andyxover ya i am the same way, i got use it but according to a site that i read (who got the build early) this is better in 3.1.

@CoolWaters ya that could be the reason but seriously, i think with a Tegra 2 u should be able to put on as many widgets as you want and not notice a significant decrease in performance.

@Gary13579 i have no doubt in my mind that if its possible, someone here will make it a reality. but dont many laptops have this feature already (besides Apple)? cuz if they do, then there shouldnt be any legal issues...lets hope for that!
[Captivate General] matase:
What ROM should I get to increase the phones overall performance and responsiveness? I just want something that is very stable and something that will improve my phone in a good way.
[Captivate General] studacris:
Every single rom is gonna be a million times better than stock eclair...for your first time I would stick with a froyo rom as those are easier to flash. Just pick one :)
[Captivate General] EnemyOfGlaDOS:
oh man.. where to start. Honestly it varies so much from user to user. Your best bet is to hop on some of the threads and read some of the comments.. first few pages and the last few.. try to get an idea of how well the ROM is working for users and battery life. There are a plethora of 2.2.1 ROMs with excellent battery life. The gingerbread ROMs are coming around to having decent to good battery life. But again, it all varies from user to user.

Good 2.2 or 2.2.1 ROMs

Serendipity, Paragon, Phoenix, Ultimate and theres more of coarse, these were among my top choices.

A lot of the gingerbread ROMs can be found in the first page of development.

But please use the search function. There has been multiple threads started with the same question.. about the same topic.;)