[Defy General] lotfib:
I don't see why everyone is so crazy and angry about CSharp Heaven's post cuz I think he's quite right actually. Sorry to go against the grain for my first post but reading all that thread made me feel like posting my own view on that matter.

I'm happy with my Defy and I think it's a good product. This has been my first android phone. I didn't really have any experience regarding smartphones and the rugged side of the phone and many comments about how the Defy is a midrange phone with top notch skills made me buy the device.

Liking it doesn't prevent from not being a satisfied customer regarding the company's policy. First off we were all aware of the Defy running Android 2.1 but that was a bit lame knowing 2.2 had been out for quite some time ! We could probably imagine 2.2 would be on the way pretty soon and it is true that while Gingerbread is now being the standard it's quite lame to see the manufacturer struggle to offer a version of Android that is 1 year old and not that much stable. Is that really that hard to agree ? When I bought mine it was in November there was no date announced for the upgrade so I wouldn't know. Having 2.1 never was much of an issue for me as I'm brand new to this world but it seems it was not getting the best of the phone's great hardware according to everything I read.

I'm from France, I've upgraded to Froyo 2.2.2. Due to a problem I got my phone changed and got a brand new one so nothing was installed on my Defy and the upgrade went smoothly. I have close to zero bugs so I won't be able to back up people crying about the poor quality of the upgrade but many people are complaining about too many bugs and I can hear their disappointment after waiting so long for an upgrade that's already quite out dated.

Have you guys all forgotten about the earspeaker issue ? It took a while to really get Motorola to admit that the Defy was affected by a serious issue. First people to send their device to their carrier's after sale department had to wait for a month because Motorola wasn't ready and organised yet. **** happens but you go buy a rugged phone and it doesn't work anymore for an issue like this and you don't have your new phone for so long ? Not too good...

How about Motoblur being so laggy in the first place ? It's working fine now sure but does a customer really have to get another launcher or root the device to install a custom ROM ? Maybe I'll try it someday but for now I wanna keep the official ROM. So how us not techies have a phone working properly ? It seems like there was a lack of efforts from Motorola in offering a phone working great from the very first day.

Android 2.1, very late 2.2 update and yet quite shaky, laggy Motoblur , earspeaker issue. Is it really that great ? Your input would be: Don't like Motoblur ? Get Launcher Pro or ADW... Don't wanna wait for official update ? Root your phone and get a custom ROM, the 2.2 upgrade doesn't work too good after such a long wait ? Go and get another non official ROM. The average high end user doesn't want to deal with that ****. He wants an efficient phone. It's great that Android offers so many possibilities and people can root their phone but it shouldn't mean the phone itself can't work properly with the stock config.

I read a lot of complains about Motorola on the net and I don't think so many people are all wrong. It seems Droid users are having far more concerns with their phones than us Defy users...

It looks to me Motorola is trying to offer new and competitive products which is great but is not listening enough to the customers and the issues they're facing. They appear to be more trying to work things out the best they can (which means not the best way) than really in control of their business. Just my view ! Samsung or HTC appear in my eyes to be way more reliable. Again it doesn't mean the device ain't good and I don't like it. I do like it but still without being judgemental it's not that hard to agree there are a few things not working that well on Motorola's end.

I don't care about bootloaders as long as the phone works so I won't comment on this.

My two cents :)