yashsingh1/xdaforums huggingface dataset:
[Continuum General] sgtwebb1:
Chat with Samsung

I just finished a live chat with "Annie" with Samsung.

Here's the chat, with some contact info at the end.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Chat Information Please wait for a Samsung Agent to respond.

Chat Information You are now chatting with 'Annie'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Chat Information Your Issue ID for this chat is LTK538087759X

Annie: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: Hello. My wife and I recently purchased Samsung Continuum phones from Verizon, and were told by store and online representatives that the Android would soon be updated to the Android 2.2 OS. That has not happened. My research leads me to believe this may not be planned. Is that true?

Annie: Hello.

Annie: I understand that you want to know about Android 2.2 for your phone. Am I correct?

Visitor: Yes

Annie: Thank you for confirming.

Annie: Let me explain in this regards.

Annie: Unfortunately, as of now there is no official information on the release date of the Android 2.2 from Samsung and you will be notified by the carrier and in the Samsung website when/if the update is released.

Annie: We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Annie: Should this become available, it will be posted on our Website in the Samsung Download Center.

Visitor: Has Samsung issued the 2.2 update to Verizon Wireless? Is this an issue on their end?

Annie: I understand your requirement. Unfortunately we do not have exact information on Android 2.2.

Annie: I am sorry we do not have any information on future updates and new releases. I apologize for the inconvenience this may have caused you.

Annie: Once the update is released it will be posted on Samsung download center.

Visitor: I just want to know if Android 2.2 for the Continuum exists, and if so, is Verizon Wireless in possession of it. If so, I will take the issue up with them.

Annie: I understand that. Unfortunately we do not have any information on 2.2 update.

Visitor: Well, thanks anyway.

Annie: I would have surely helped you if I had any information regarding the update. Unfortunately, we in the chat support team provide technical support for the phones only.

Annie: You are welcome.

Visitor: So, who can I contact regarding the Android 2.2 for Continuum?

Annie: I am sorry, I was unable to provide you the information you are looking for, however, is there anything else I can help you with?

Visitor: ^

Annie: I suggest you contact our voice support team. I will provide you with their contact number.

Annie: You can contact our dedicated Galaxy S phones voice support team at 1-877-EZ2GALAXY (1-877-392-4252).They are available 24/7. You will need to registered to avail 24x 7 service.

Visitor: Thank you very much, I will do that

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[Continuum General] jodakiel:
Calling tonight.
[Continuum General] jaizero:
Please refer to my post titled "You might wanna see this"

Sorry if its double posting..

-Justin
[Continuum General] jodakiel:
Yep read this one before. Im tired of the games. Verizon gets plenty of money from me every month. Now they have one month to get the act together or ill be buying out of $1000 per month contracts. Perhaps there is another carrier who can follow through with their word better than verizon.
[Continuum General] Weudel:
Here, this will help anyone who feels forced to get out of their contract:

http://www.vzbuzz.com/2011/06/how-to-break-your-contract-without-paying-an-early-termination-fee/

This will only work for the next 50 days or so. So, don't wait too long.
[Continuum General] jimyugbob:
I don't know why it's so hard for them to give us a straight answer. It's not like it's top secret information that they don't want their competitors to know. I just wish they would come straight out and tell us "yes we are currently working on the update, we are just having some minor difficulties" or "we are sorry about the misinformation but there will not be an update." Or "we have spent too much time on a phone that is not making enough profit to continue working on the update". Just please give us some real info!
[Continuum General] sgtwebb1:
Roger that.
[Continuum General] jodakiel:
The continuum. The only phone that didn't continue
[Continuum General] ExNukeSquid:
Lolz! Well played, good sir.
[Continuum General] torque240:
So today i went to a verizon store to get my "Desk Phone Dock". So i thought i might as well bug them about the update now that I'm here. So i asked him about the Froyo update that we are supposed to get and he answered right away that he was expecting me to ask that question and said that he was told that we are supposed to get it very soon. So i asked if we will get it this month, and his answer was that an official update forum said that it is. He did not tell me what forum but the manager confirmed that very soon it is coming out. So yeah.....giggity giggity
[Continuum General] Weudel:
Unfortunately, the salespeople in the stores have been saying that since December...

-Sent from my Space-Time Continuum using the XDA Premium App
[Continuum General] imnuts:
They'll tell you anything to get you to buy something, FYI ;)
[Continuum General] jodakiel:
Next time you should get them to put it in writing. Bring your local used car dealer with you. ...or bubba
[Continuum General] raithe:
Just thought I'd pass on what I was told.

Talked to a manager at Samsung US customer service here in Texas on Saturday. I was told the 2.2 update is done and delivered to Verizon and they have begun OTA batching.

My Continuum arrives in a couple of days so in theory if what he said is correct it should ship with 2.2 as my experience with VZ is that they send out new phones already updated if they have the patch, even if the OTA hasn't reached my area yet. (Most recently with the dreaded v7 update to my fathom replacement.) Doesn't mean I'm going to be in the least bit surprised when I open it and it's still 2.1 and the update stays in Limbo forever but hey, you never know.

When I receive the phone on Tues/Wed I'll post back with an update.
[Continuum General] wens32:
Hi everyone,

just received my refurb i400 today from VZW.

The firmware version is 2.1-update1.

Don't know if "new" units have 2.2, but at the refurb one does not.

As a side note, cool phone. Way better than my Eris.
[Continuum General] jaizero:
This gives me a small twinkle of hope..
[Continuum General] imnuts:
As far as I know, your phone will ship with the original stock software, as most phones I have seen have, and then you update it via OTA updates to whatever the latest is. You'll probably have DJ20 on your phone, then update to DL17. I wouldn't get my hopes up for VZW to release the Froyo update anytime soon.

We keep getting the same answers from both parties, Samsung keeps saying that VZW has the update and it is out of their hands, and VZW keeps saying pretty much that they can't comment on updates. VZW does have the update, and from everything I can find, they've had it for at least a month, likely several months. They just aren't releasing it due to the lack of demand for the Continuum from a sales perspective, so they're shifting resources to other devices.
[Continuum General] jaizero:
But if Verizon already paid Samsung for the update wouldn't it make sense to push it through anyway, regardless of sales? I mean they did already pay for it.. Might as well use it.
[Continuum General] imnuts:
They may have paid for the update, but they'd have to pay for training and bandwidth costs if they pushed the update. Also, any update cost may have been negligible in the overall contract cost.
[Continuum General] stevenham88:
For what it's worth

Please wait for a Samsung Agent to respond.

You are now chatting with 'Debbie'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is LTK5380113340X

Debbie: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

Visitor: Hi, i was told that the samsung continuum 2.2 update is ready, i was wondering if you could confirm or deny.

Visitor: If it is i plan to keep my phone but if not, im going to buy out my contract and switch carriers andget a phone that actually has support behind it

Debbie: I apologies for the inconvenience happening to you.

Debbie: Let me inform you in this regard that till now there is no update for Samsung continuum.

Debbie: It's still coming with android 2.1.

Visitor: nothing in the works though? i was told that i would get the update soon when i bought the phone in janurary, this is a galaxy s phone isnt it?

Debbie: Yes, it is a galaxy s phone.

Debbie: Unfortunately, as of now there is no official information on the release date of the Android 2.2/Froyo from Samsung and you will be notified by the carrier and in the Samsung website when/if the update is released. We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Visitor: i understand that you have so copy and paste these responses...but can you just give me a yes or no, i dont want to waste my time on an unsupported platform

Visitor: and if im not mistaken ALL galaxy s phone were slated for the update.

Debbie: I do understand your concern, but as I said we don't have information regarding the update, It's still under process.

Visitor: can you tell me which company is to blame? i hear rumors that it isnt going to happen anymore due to budget soncerns. That would ruin the reputation for verizon and samsung for me

Visitor: concerns*

Debbie: I really apologize for this, but there is nothing to blame anyone. As I said the update is under process it will come soon but we can't speculate the confirm date.

Visitor: It will come out soon? Like 6 months soon? At least you let me know that all hpe is not lost. I really like my phone, it is a work of art. It is a shame that it lacks the support it needs

Debbie: I would have surely helped, if I had any further information on this from my end.
[Continuum General] jaizero:
Curse you Ticker... Curse you...
[Continuum General] Penguinrocker:
Got on verizons website yesterday and the online deal was a free samsung continuum when you sighn a two year contract, trying to bost interest in the phone maybe
[Continuum General] Weudel:
More likely trying to clear out inventory so they can kill this thing....
[Continuum General] stevenham88:
Uh oh

That's what I fear :(
[Continuum General] stevenham88:
This made my heart warm, a little more hope is restored

General Info

Chat start time	Jul 19, 2011 11:09:52 AM EST

Chat end time	Jul 19, 2011 11:15:50 AM EST

Duration (actual chatting time)	00:05:57

Operator	Sabrina

Chat Transcript

info: Please wait for a Samsung Agent to respond.

info: You are now chatting with 'Sabrina'. There will be a brief survey at the end

of our chat to share feedback on my performance today.

info: Your Issue ID for this chat is LTK5380115064X

Sabrina: Hi, thank you for contacting Samsung Technical Support. How may I

help you today?

Visitor: Hi

Sabrina: Hello.

Sabrina: How may I assist you?

Visitor: I need to know if my phone is still slated for a 2.2 update or not. Im

tired of waiting and know im hearing that it will not happen at all.

Visitor: I was told by a verizon rep that my continuum would have 2.2 "soon"

when i bought and now verizon cutomer service is saying it may not ever get it

Sabrina: I understand that you want to know about the Android 2.2 update for

your phone. Am I correct?

Visitor: yes

Sabrina: Thank you for your confirmation.

Sabrina: May I know the model number of your phone ? You can find the model

number beneath the phone's battery which generally starts with SGH, SCH or

SPH.

Visitor: sch-i400

Sabrina: Thank you.

Visitor: samsung continuum

Sabrina: Unfortunately, as of now there is no official information on the release

date of the Android 2.2/Froyo from Samsung and you will be notified by the

carrier and in the Samsung website when/if the update is released. We are

unable to speculate when/if a software revision might be available due to the

fact that this might lead to inaccurate information and confusion.

Visitor: i know that you cant give me a date, i dont need one

Visitor: I want to know if it is going to happen at all or not

Visitor: It is a very simple question to answer.

Sabrina: It will definitely as technicians are working on it to release it soon.

Visitor: Thanks so much. That is all i wanted

Sabrina: You're welcome. Is there anything else I can assist you with?

Visitor: No thanks.

Sabrina: It was a pleasure assisting you. Thank you for contacting Samsung

Technical Support. If you have a minute, please click on the blue “X close”

button to receive a transcript of your chat and fill out a brief survey to help us

serve you better. Have a wonderful day!
[Continuum General] t1231:
Service Unavailable

Don't know if it means anything or not but all morning i have checked for SW update it gives Service Unavailable instead of Software Is Up To Date.
[Continuum General] razorsk8er:
Same here. I've gotten once or twice randomly before but never consistently like today. Maybe they just straight axed the server haha.
[Continuum General] stevenham88:
Im getting the same error consistently. Maybe this is a good thing.:confused:
[Continuum General] trailblazer101:
I am getting the same error! 0_0 idk if that's a good thing or bad thing though....

I just checked it yesterday, and it was working.... So something is going on xP
[Continuum General] imnuts:
Why are people talking to Samsung about the update? Samsung creates the update, that is all. Verizon is the one who tests the update and decides if it will be released. Talking to Samsung is going to get you absolutely no where with respect to finding out when the update will arrive.
[Continuum General] jaizero:
Same with me, system update is down.. Our time to shine may be close at hand my friends.
[Continuum General] bdanders:
I had my wife check hers and is getting the same response. I hope that's a good sign.
[Continuum General] TraMaI:
Because, from what I've gathered, Samsung techs are still working on the update and it seems they haven't pushed it to VZW yet.

Also, Why is the update server being down a good thing?
[XPERIA X10 Q&A, Help & Troubleshooting] dew1989:
Okay so I'm trying to get an app to autorun whenever my phone boots. More specifically the app "Screen Filter".

So far I've found the app "autostart.apk" that claims it will autorun the file /data/opt/autostart.sh

Basically I'm asking how do I make this autostart.sh file and place it in that directory?

If it helps, here is the 'receiver' info about Screen Filter

- com.haxor.ScreenFilterWidget

--> android.appwidget.action.APPWIDGET_UPDATE

--> com.haxor.ScreenFilter.ACTION_FILTER_TOGGLED

- com.haxor.LocaleReceiver

--> com.twofortyfouram.locale.intent.action.FIRE_SETTING

Any help is appreciated! Thanks!
[XPERIA X10 Q&A, Help & Troubleshooting] xdadevelopers1222:
I believe you would have to edit the AndroidManifest.xml for the app and use the BOOT_COMPLETED intent.

I'm not sure if there's an easier way to autorun apps after booting.
[XPERIA X10 Q&A, Help & Troubleshooting] dew1989:
Are you able to guide me to the details on this? I understand what you're saying I just am clueless on how and what to do
[XPERIA X10 Q&A, Help & Troubleshooting] xdadevelopers1222:
I've never done it before. However, you might want to try this link as a guide:

http://stackoverflow.com/questions/1056570/how-to-autostart-an-android-application​
[XPERIA X10 Q&A, Help & Troubleshooting] dew1989:
Wow that is thoroughly confusing. Where do I get these files that I need to edit? I am rooted by the way
[XPERIA X10 Q&A, Help & Troubleshooting] xdadevelopers1222:
Oh wait. The example I linked to earlier is more development-level information. To use that with an existing application, you'd have to decompile, edit, and then rebuild, sign, blah, blah.... Sorry about that.

Not too sure on how to use 'Autostart (Root),' though. If I can figure it out later, I'll add to this thread.

Have you tried emailing the creator of 'Screen Filter' (https://profiles.google.com/bslatkin/about) to see if maybe he'd consider adding a launch-on-boot option to his app? It appears he works at Google, and the app is small, so he might be persuaded to do a quick update.
[HTC Inspire 4G] elijahpr:
Hi there,

I'm very new to Android and the rooting procedure. Basically, I switched from an iPhone to an HTC Inspire 4G after 4 years.

I'm going to try and root my phone tonight, and also unlock it and put HTC Sense 3.0 on it, but one thing I have been unable to find is a stable ROM for Android 2.3 that is as close to the stock version as possible. It may be right under my nose, but I haven't had any luck. If anyone could provide a download link, or a URL that points to where I could find one, that would be very much appreciated! Thanks!
[HTC Inspire 4G] XAviierG:
Best one for HTC sense 3 is CoreDroid. My opinion.
[HTC Inspire 4G] darkside1904:
It might be best for you to not jump right into rooting your phone. Spend some time seeing how your phone works out of the box and what you might want to change. During that time spend time on this forum just reading and gathering knowledge. The more you read, the more answers you will already have.

Just my suggestion.

Sent from Uranus using my HTC Inspire 4G!
[HTC Inspire 4G] Wired4Speed:
I really like the new sense 3.0 functions that are ported on the coredroid 6.5. P.S. It might be better to root before you get all your apps setup and installed like I did. Then I had no way of backing up since I had no root access and had to setup everything from scratch again.
[HTC Inspire 4G] elijahpr:
Thanks for all the help guys.

darkside, I've actually had to phone for about a month now. Funny you mention using it and seeing what I'd want to change, cause one of the first things I did after a week of usage was make a small list of just those things haha.

In addition to unlocking the Inspire, and putting Sense 3.0 and 2.3 on it, the only other thing I really want to do is get all of that annoying AT&T bloatware off. That, and find something that can fix the battery life. I have no idea how to do either, so I think I will take everyone's advice and do some more reading before attempting this.
[HTC Inspire 4G] XAviierG:
I'm using MIUI and its doing excellent for me.
[HTC Inspire 4G] Scott_S:
+1

Excellent advice.

You really, really, really should have a baseline by which to judge subsequent roms you flash.

Otherwise, you'll never have a full sense of what's working better or worse than something else.

Inspired Ace 1.0.1¦ XDA Premium
[HTC Inspire 4G] S.Reno9:
Are you using the MIUI Rom here in the US on AT&T....and do you have any problems with apps in the app market? I want to find a decent GB rom but it seems like most are geared more toward the UK.

For example I'm using ClearDroid, I do a search in the market for the "Xfinity TV" app. It shows right up...I jump on LeeDroids rom, and no "Xfinity TV" app to be found.....And thats with installing Morelocale2 before setting up my google account. Obvioiusly I could care less about the app....it just makes me wonder what other apps are hidden from my view.
[HTC Inspire 4G] XAviierG:
The us version on att and its FLAWLESS AMAZING!
[HTC Inspire 4G] colbur87:
Best thing to do is try some out and see what you like.
[HTC Inspire 4G] wdkingery:
i tell you who has the answer to all yer problems..

this guy is my flippin hero! gtg465x!

he's built a 2.3 rom that was meant to feel like a stock update for the inspire 4g on att.. no craziness, great battery life, completely stable.. soon as i get some jack i'm gonna pay this guy i'm so tickled with it.

get that, and lay seo's sense 3.0 stuff on top = orgasmic

this is the rom you need:

http://xdaforums.com/showthread.php?t=1057060
[HTC Inspire 4G] SmittyRN:
+1 big time. Using MIUI on AT&T, works great! It's too smooth not to use.
[HTC Inspire 4G] XAviierG:
Couldn't say it better myself :)
[HTC Inspire 4G] papanut:
http://xdaforums.com/showthread.php?t=1066978
[HTC Inspire 4G] elijahpr:
Well, finally rooted my Inspire and settled on the RCMix3D ROM for HTC Sense 3.0 and Gingerbread. Thanks everyone!
[G2 and Desire Z Q&A, Help & Troubleshooting] worldwidejoe:
Hello all and thank you in advance for any help or suggestions.

I followed a lifehacker.com guide called the "always up to date" rooting guide.. Which led me to rooting my HTC T-Mobile G2 using the Visionary method via the XDA Post here: http://xdaforums.com/showthread.php?t=928160

The process seemed to be succesfull, I have updated my ROM with Cyanogen's update-cm-7.0.3-vision-signed.zip, which is incredible, and all seems to be working well. My questions are:

1. Should I be looking in to 'undoing' my root with Visionary as it seems to be depreceiated, and if so how would I do that.

2. What will happen when T-Mobile pushes their officail OTA 2.3 update, which should be any time now.

This is a great time to say thanks to all of the dev's and people who put this stuff out there. Thanks!
[G2 and Desire Z Q&A, Help & Troubleshooting] killswitch11:
Well I wouldn't say you used Visionary to root your phone. I followed same method and G-free was used to root your phone. Visionary was just there to give you temp root access. I'd get rid of Visionary at this point as its of no use anymore and could do more harm than good.

As far as unrooting, I wouldn't worry about it too much. The only situation you may wanna consider unrooting is if you run into some hardware issue and need to get a replacement, and even then its not always necessary. The OTA that is forthcoming is something you probably don't want to mess with. It can be found on this site in the untouched form, but it will unroot your phone and bring stronger security, so you would be unable to root your phone again using the method you used or any of the other widely used methods. I'm not sure if rooted phones actually get official OTAs pushed to them. I had a rooted MT3G and got a notification saying an update to Froyo was coming, but it never got pushed out to my handset. (Which was a good thing)
[G2 and Desire Z Q&A, Help & Troubleshooting] BTTRDYZ:
You don't want to accept any OTA updates if your rooted. The best procedure to follow for root would be in the wiki with "rage" and "G-Free" here is a link to the wiki: http://xdaforums.com/wiki/index.php?title=HTC_Vision
[G2 and Desire Z Q&A, Help & Troubleshooting] worldwidejoe:
Thanks for the reply's and info, I will definitely not accept any OTA updates, and I feel pretty good with this setup. Now on to exploring some ROM features..

Thanks again.
[Galaxy S I9000 Q&A, Help & Troubleshooting] khalids19:
ok cool down people...

just a simple question..

i use SGS i was in froyo stock which came with the fone and now im in gingerbread JVB stock rom and i want to go to Darkys ROM Resurrection Edition 9.3 how can i???? im new to this Android thingies i was a symbian user..

yeah i know its old a bit but i heard its more stable!!
[Galaxy S I9000 Q&A, Help & Troubleshooting] azzledazzle:
flash darkys 9.2 odin version with pit and re-partition. then upgrade

simples
[Galaxy S I9000 Q&A, Help & Troubleshooting] khalids19:
so i flash my SGS gingerbread to Darkys rom 9.2 then i flash to Resurrection Edition??

why not straight to Resurrection Edition?
[Galaxy S I9000 Q&A, Help & Troubleshooting] colindodds:
Buy whens funural
[Galaxy S I9000 Q&A, Help & Troubleshooting] khalids19:
hey help me out man stop asking about the funeral
[Galaxy S I9000 Q&A, Help & Troubleshooting] khalids19:
someone nhelp me outtttttt plzzzzzz can i flash Darkys rom using CWM??
[Galaxy S I9000 Q&A, Help & Troubleshooting] azzledazzle:
flash 9.2 in odin then flash resurrection in CWM
[Galaxy S I9000 Q&A, Help & Troubleshooting] khalids19:
ok now i got it thx man!!