yashsingh1/xdaforums huggingface dataset:
[Galaxy S II General] style34:
I just cannot understand how people just accept that. I cant live with the idea I spent 600 euro for a phone with a defective screen which is advertised to be the best money can buy. If it is there no matter how slight it is my eyes will be always on it.
[Galaxy S II General] HD HTC HD:
So, is this a software issue or Hardware issue????

Anyone raise this issue to samsung??
[Galaxy S II General] style34:
Have you read the thread???? At least the last 2-3 posts????
[Galaxy S II General] zkyevolved:
Lol. Yes. Its hardware. Read above :p it often helps.
[Galaxy S II General] HD HTC HD:
why u soooo hard on me????

is it wrong that i didnt noticed???:mad::mad::mad::mad::mad::mad::mad:

so if it is hardware issue, then bye bye Galaxy S 2.....:(
[Galaxy S II General] xclusiv8:
I agree no need to be hard on the guy. As other people have stated. Its a hardware issue. Something with the screen.
[Galaxy S II General] HD HTC HD:
Thanks........:)
[Galaxy S II General] czajunia:
From what I've read so far looks like on some handsets this problem is more visible than on the others but apparently all the S2s will show some colour shifting and some users simply don't see it.

My question is, how bad does it look (or is it visible at all) under normal conditions in every day use? Also does it always qualify for an exchange? And does it make any sense to get a replacement if all the units have the same problem at the moment?

My S2 is due to arrive today and I am not sure if I should just send it back straight away in case my network (3) says there's nothing wrong with the phone and refuse to replace it because I started using it.

Thanks a lot!
[Galaxy S II General] xclusiv8:
If you have the problem then you can get a new one on DOA. If your network is messing with you just say that you called samsung and they have told others that this is a serious issue, also mention the articles on line.

If they are still messing with you then you tell them that you will call samsung and tell them that one of their vendors are not treating you like they should and not accepting your DOA.
[Galaxy S II General] MartinNH:
I just saw that both me and my girlfriends phones also suffer from the pink spot on photos taken with the phone.. Great :(
[Galaxy S II General] style34:
At least this is a software issue and could be fixed. Please correct me if I am wrong.
[Galaxy S II General] blade75:
I read on another forum that some people guess that it could be a defect not of the panel itself but related to its glueing on the phone, so an assembling problem
[Galaxy S II General] xclusiv8:
Should it not be on all phone then?
[Galaxy S II General] blade75:
Uhm... I've read that latest KE7 fw was correcting it, but after upgrading the pink area is still there. I am not so convinced it is a software problem. I also read that it was related to automatic white balance, but I did turn it off and the spot is still there
[Galaxy S II General] MartinNH:
Yeah I also tried changing the white-balance but that didn't help..
[Galaxy S II General] sesamee:
Any news from Samsung ?
[Galaxy S II General] Seabass1:
Possibly but I'm not sure that it is an assembly problem as the issue is always on the left side of the screen. I'd of thought that if it was down to assembly problems it would occur in other places on some phones.

As for all the people who can't see a yellow tint, is the left side of the display slightly darker than the right? This is what I noticed first on mine, took me longer to notice the yellow tint as it's only really viewable on certain colours.
[Galaxy S II General] eallan:
Yeah, i would even venture that using "yellow" in the thread title is a poor idea.

The difference in brightness was what I noticed. A slight gradient.

It could be something to do with the glass in assembly. Perhaps they come out of some heat treat right side first or something. It's consistently the left side, so it's obviously something in their process.
[Galaxy S II General] Chronicles404:
Just received a Brand New replacement.

Can confirm both yellow tint on the left hand side and Pink Camera spot problem is prevalent on the Device.

The 'Yellow' Gradient isnt very noticeable at all on this Handset, though It may be that it's simply because It's new, the Camera Spots Blatent, will update the firmware to KE7 and see how that fares.
[Galaxy S II General] razpowa:
I have the same problems on the screen.

1st - Dark gradient on the left, for every color near #333333 (RGB Values).

Example: Red (#330000), Green (#003300), Blue (#000033). Mixing colors does not help (#333300), (#330033), (#003333) or (#333333).

2nd - Yellowish gradient on the left, for white backgrounds.

NOTE: All tests were made with maximum brightness intensity.

It is very easy to see the problem using the following picture:

You can remove all widgets from every page, and slide through the pages. It is very easy to see the color change, depending the position on the screen.

You can also check my generated test images, to test the S2 screen:

http://www.mediafire.com/?8kt57nucqz4tgtt
[Galaxy S II General] NitroOnTheRocks:
Just flash your original shipped rom and buy the usb jig to reset the counter.

Just look in the development section for info.

Did this on my rooted SGS2 and brought it back for replacement.
[Galaxy S II General] eallan:
Honestly, I wouldn't even try for a replacement at this time. Just write samsung and ask that they do something.

Everyone's replacements have the issue as well.
[Galaxy S II General] Mustinky:
my phone of from the first UK batch, bought it 3rd of may from CPW

the yellow tint is barely noticable or maybe it's just my eye

i don't find it annoying, please check the pics, some people wudn't even notice it
[Galaxy S II General] MartinNH:
Doesn't look bad on yours. But the fact that it's even there is bad in itself!
[Galaxy S II General] eallan:
Definitely still there.

Definitely still unacceptable for a $700+ device.

It's a shame, i waited and waited on SAMOLED+ too!
[Galaxy S II General] rocketpaul:
neither do i tbh. I dont seen the big deal seeing as my phone is never on the lowest brightness.
[Galaxy S II General] DuMaX:
I can't really tell either :P
[Galaxy S II General] rocketpaul:
Funny thing is, most users here would have probably continued on happily with their sgs2's if this thread wasnt made lol. (no offence to the op)
[Galaxy S II General] MartinNH:
It's not only visible on the lowest light-setting on mine. Right now my phone is set to automatic light and it's quite visible on the swype keyboard. But mine is also one of the worse cases. Should have gotten my girlfriends s2.. I'm sure she would never notice anything :-P
[Galaxy S II General] Seabass1:
The yellow tint isn't too bad on yours but the screen is definitely darker on the left and frankly that bothered me a lot more than the yellow tint ever did.
[Galaxy S II General] Bratag:
Probably true. Now that I have seen it though it's like a thorn in my side. Expansys (USA) have said they will RMA my phone and send me a new one so fingers crossed that this latest batch doesn't suffer as much (at all). What was also interesting is they said that of 600+ orders they have only had 3 people call for RMAs on this issue. Which either means not everyone has it or more likely hardly anyone notices it.
[Galaxy S II General] eallan:
Well, I was one of the three. Good luck to you with your replacement.

I definitely notice it on automatic brightness all the time. Has nothing to do with us looking for it and making a stink. The thread was made because we noticed it in the first place.
[Galaxy S II General] DuMaX:
Yes, which is why I'm not going to do looking for it! Once I notice it, I'll notice it everytime after that!
[Galaxy S II General] HD HTC HD:
so wat samsung says??? any reply from them??
[Galaxy S II General] BarryH_GEG:
Would have? I think the majority are happy; even with this earth shattering discovery that can only be detected on certain color backgrounds at very specific light levels. I kind of feel for those that have spent the past two weeks hunkered over their phone obsessing about the screen. I'm sure the overwhelming majority of SGS2 owners have been out actually enjoying the phone. I'm going to post pics of mine tomorrow so the "jury" that is a handful of contributors on this thread can officially confirm my phone's condition. Regardless, as I said in an earlier post, problems I can't see really don't bother me. I'm on a plane using Netflix over Wi-Fi to watch a movie. I'm going back to that because it makes me feel better about my phone then this thread.
[Galaxy S II General] Bratag:
So your replacement had it as well? Or did you just go for a refund? If the replacement had it as well - was it better/worse?
[Galaxy S II General] eallan:
Replacement was absolutely identical.
[Galaxy S II General] eallan:
What's with the chip on your shoulder? Why so defensive?

No one is hunkered down for two weeks staring. I noticed it the first time i turned on a phone. Good on you if you don't scrutinize a near thousand dollar purchase, and don't care.

The fact is, there is a flaw in all the screens we've seen. It's a problem, and it impacts the enjoyment of the expensive device. You look at the screen every single time you use this phone. It should be made right, no need to defend samsung, they'll be just fine.

You don't have to participate if if makes you such a grump.
[Galaxy S II General] MartinNH:
I think the S2 is a great phone! And thats one of the reasons why I don't just send it back and demand a refund because of the screen. I could ask for a replacement, but I know I would have to wait for weeks before it got back in stock, and I would be without a phone during that period. The fact that the phone is that good, makes it even more sad to see a flaw like the one with the screen.

The problem is not that big during daytime, a lot of ambient light makes the gradient less noticeable. But when I'm using the phone in the evening, it's very noticeable.

The Superamoled plus is one of the phones biggest selling points, and therefore the fact that so many phones, perhaps all, has faulty screens is a big story. Remember how big the antenna problem with the iPhone 4 got? And that didn't bother a lot of users either.

The problem varies from phone to phone, but it seems that most phones has it in some form. On my phone it's obvious most of the time, as a gradient going across the screen. The effect is hard to photograph, the human eye is much better at distinguishing small color variances than a camera. Took some more shots of the screen and attached them here.
[Galaxy S II General] jvidia:
I don't really notice that yellow tint everyone talks about. Or at lest I think I don't :D

But I don't know if it is my mind doing tricks but I almost swear that the left side of the screen (when in vertical position) is a little darker than the right side.

Then I decided to test the screen with some 100% RGB images to see the uniformity of the image tone and found this disturbing fact:

h**p://img34.imageshack.us/img34/551/img4213mw.jpg

h**p://img690.imageshack.us/img690/336/img4214t.jpg

Here are the RGB images that I used in that test:

h**p://megaupload<dot>com/?d=X0B6EMG0

Can anyone do this test and report the result?

Thanks.

PS: sorry for the ** and the <dot> in my post text but as I am a new user, the board rules prevent me from posting web links. Never seen this rule in other boards :mad:

** = tt

<dot> = .

;)
[Galaxy S II General] xclusiv8:
Its is impossible to get a hold of samsung regarding this. I've mailed them, i even wrote on their facebook channels. Samsung Mobile, Samsung Mobile UK, Samsung Service. One of them deleted my post and the other has'nt answered. But i dont know if those facebook channels are actually run by samsung. Does'nt hurt to ask right =P
[Galaxy S II General] BarryH_GEG:
Please don't mistake my intentions. From my post and thanks count you should be able to tell I'm not a troll. I don't for a munute doubt that there is an issue with the screen as outlined originally. I think the debate is over the severity of the problem, number of phones impacted, and whether each phone has the problem to the same degree.

Someone posted a screen shot of their phone a couple of pages back and proudly said, "see, my phone doesn't have it." He was corrected within minutes. He didn't have a problem and now he does. If the actual user of the phone can't detect the problem it can obviously be pretty subtle.

People that may be looking at purchasing a SGS2 could easily read this thread and think the phone's a disaster. That would be a shame. My counterpoint isn't by any means a personal attack or a denial of the issue. But, as in all discussion boards, exploring different viewpoints and sides of an issue should be healthy and welcome.

Expectations are personal. If yours haven't been met than by all means pursure any path you choose to rectify the situation. But just as it would be unfair of me to tell you what your expectations should be, the same holds in reverse when I offer a different viewpoint.

My wit sometimes doesn't translate well though the pen. If I offended anyone I'm sorry. Also, from PMs I've received, I'm not the only one that feels this way.
[Galaxy S II General] jvidia:
After all I can see something yellowish tint but I think it is very very unnoticeble.

min% brigthness: h**p://img215.imageshack.us/img215/3703/img4227r.jpg

25% brigthness: h**p://img137.imageshack.us/img137/5905/img4228d.jpg

75% brigthness: h**p://img8.imageshack.us/img8/3632/img4229tk.jpg

100% brigthness: h**p://img14.imageshack.us/img14/3236/img4230c.jpg

What do you think?
[Galaxy S II General] :
i dont think the problem is with the screen because i tried another image that had gray color only and there's no white spot

edit:

furthermore i tried entering h**p://fiddle.jshell.net/qFxsC/1/show/ with firefox and theres no white nor yellow spot

so the problem is with google browser not the screen.
[Galaxy S II General] Ibb1982:
I have the yellow tint, but its barely noticeable, however what is now apparent from checking for the yellow tint is that the left side of my screen is darker than the right as outlined here: http://www.knowyourmobile.com/blog/921534/samsung_galaxy_s2_woe_as_screen_defect_persists.html
[Galaxy S II General] xclusiv8:
I kinda got fed up with this. Bought a Nexus S instead! :) Got it for 482USD. Pretty cheap.
[Galaxy S II General] robbiekhan:
Serious business is serious up in this thread I see :p

Anyway, in the flesh mine seems fine, and it seems fine in my photos too:

1:

2:

3:

All taken with the same white balance (6500k) and same shoot settings.

I don't notice it in the flesh and if it is there it's so small it's not worth messing about over tbh.
[Galaxy S II General] xclusiv8:
I must say that yours is the best so far but its still there but barely noticeable.

I would not return that device.
[Galaxy S II General] robbiekhan:
Hue/sat on yellow, Why didn't I think of that! I use it all the time for work lol.

But yeah, you certainly don't notice it in normal usage.
[Galaxy S II General] aussiebum:
I squinted really hard but couldn't see the yellowness that you say it's noticeable in the screenshot. Do you mind circling it in the image?

I've also checked my own SGS2 as well as my friend's and haven't noticed any display defects either.

If the SGS2 display flaw was that widespread, wouldn't the 1 million Koreans who have bought the phone noticed it by now and made a super fuss about it?
[Galaxy S II General] xclusiv8:
If you look at my image you can see that there are two clocks ;) One of them is on the wrong side.
[Galaxy S II General] aussiebum:
ah yeah :p sorry, work blocks dropbox :)

Will try that test page again and then do that copy and paste on my phone.
[Galaxy S II General] eallan:
We're just not going to see eye to eye on this one, which is fine.

I don't think it's a bad thing if people see this thread and realize that they're about to buy an expensive device with a flaw that is annoying to many of us.

Of course all views are welcome, but there is no need to go to bat for samsung and/or defend a defect.

Whether or not it's subtle is irrelevant. Obviously, enough of us noticed to have a 400 post thread and multiple blog posts.

The path we're pursuing is raising awareness, investigating, and trying to reach out to samsung. It is made more complicated by the fact that it isn't out in some of our countries ;)

Take care.
[Galaxy S II General] eallan:
Great photos. Looks a little better than mine.

It's not obsessing to want a proper product ;)
[Galaxy S II General] kitch9:
Man, this thread is (IMO) a huge fuss about nothing........

I've checked the numerous test screens and yes, admittedly if I hold the phone in the correct light and at the right angle I may be able to see something sometimes.

I'd guess its probably intentional to save power consumption.

There's a couple of compromises on this phone it appears, firstly the Wi-Fi signal is not quite as strong as other phones, although the phone does a good job of maintaining a link when its got it, and secondly the screen can't quite drive all its pixels perfectly all of the time, so if you're using a specific test pattern and holding the phone in the right light at the perfect angle all the time you might want to send it back.

If not, you'll have the most amazing looking screen of any phone to date, on a phone with a battery that blows away most other phones.....

I dunno, maybe you should get a Nexus S or something.

LOL....
[Galaxy S II General] sesamee:
It's not a raison !

You pay 600€ for a S2 without manufacturing defect!

Must be prevented samsung and wait for the response.

:confused: mine is perfect, better than I9000.
[Galaxy S II General] mur76:
$600 is nearly enough for a HD TV. Imagine you get one with a similar defect. You would definitely return it.
[Galaxy S II General] LawAce:
Fingers crossed my phone doesn't have this when I get it, or any of the other problems...

Seems at this rate though I'm pretty much preparing to return it for a refund.... :(
[Galaxy S II General] eallan:
The phone is incredible, except for this one issue.

I think the build quality is great, so far beyond the Atrix even though they're both plastic.

It's thin, light, and sleek. Fantastic phone. I just don't know what to do about this one problem.
[Galaxy S II General] eallan:
What is the consensus here? Is it worth trying to get one without the issue?
[Galaxy S II General] TechNoir:
I've emailed by retailer and Samsung to see if they have any more info than we have in this thread. Will get back here with any info I receive from them.
[Galaxy S II General] eallan:
Thank you. I have started the return process myself.
[Galaxy S II General] sunseaker:
Do think burning the screens in would help? Maybe leaving the screen permanently on overnight for a couple of nights whiltst on the charger with a slideshow of various colours rotating may help. Just clutching at straws lol.
[Galaxy S II General] eallan:
Doubtful, I'm sure they were already "burnt in" at the factory.

It's odd how it's the left side for all of us...
[Galaxy S II General] TechNoir:
Exactly, for a potential defect, if that is indeed the case, it really is very consistent. Also doesn't seem to be worse on the left top section or left bottom section, but very uniform across the left side. Without having any info at all about the manufacturing process, I am think if the displays are stored at some point tilted to their left side, causing some glue to become very slightly thicker on that side as it cures, and if this is indeed the same situation as for the iPhone, could potentially fade away after some use. Or another of any number of factors potentially at play. Who knows, but isn't the manufacturing of high technology fascinating? :)

Because of these types of potential factors it would be beneficial to Samsung to look into this and provide some quick info. If this is potentially a temporary thing which will fade away in a matter of days /a week or two, it would be good for users to get that info, so that Samsung doesn't get returns for phones that just need a bit of running in.
[Galaxy S II General] eallan:
Excellent points.

Working in manufacturing myself as an engineer (albeit much larger things), i'm always fascinated to learn about the process.

It would be great to hear from samsung on this, please do update us with anything you hear.

I'm hesitant to send it back because everything else is PERFECT with this phone. No dead pixels, no other issues of any kind.

It is indeed the whole left side, uniformly, like a gradient effect. Almost like they come out of a heat treat and the left side stays in longer or something.

Very odd....
[Galaxy S II General] r_a_c:
Yeah don't want to send it back either. I do also have the grey-pink problem and the banding, but people say i's software(but some don't have it)

I also have the pink spot on the camera, but again people saying it is software. But on the other side some people not having it.

Don't want to send mine in to get a worse one, like dead pixels or stuff if this just resolves over time.

Samsung should tell us if our phones are allright or not.
[Galaxy S II General] NitroOnTheRocks:
Is this banding, like I read in this thread?

At first I didn't notice these vertical lines, but now it begins to worry me.

It is best seen with this grey background or on the notification pull down menu.

Is there something wrong with my display and should i bring it in for service/replace warranty?

Or should I not worry, because this is normal with these kind of displays?
[Galaxy S II General] eallan:
This is different I would say.

This is an issue with a left to right gradient.

The left side is yellow/dark and the right side is white/bright.

I sent mine back today, in the meantime i'm using an atrix and HATING it :(
[Galaxy S II General] NitroOnTheRocks:
So you think I dont have to worry because these lines are normal and I got to get used to them.

Sorry if i'm offtopic
[Galaxy S II General] eallan:
I wouldn't say they're normal. I didn't notice them on mine. They are however a different issue. I think engadget said something about them in the nexus s review.
[Galaxy S II General] ams84:
I think it will disappear after a period of use
[Galaxy S II General] chalid:
It seems to be normal with those Super Amoled screens - to some extend. At least 3 different SGS2 which I did try had them (as well as mine). It's most visible on grey background and with a low display brightness. The Nexus S on engadget had it too ...

However, the lines on your photos are pretty obvious and weren't as strong in any device I've seen. Send it back if those lines are really that visible, but keep it if the pictures are exaggerating the problem a bit.
[Galaxy S II General] dk206:
Look at my thread I have exactly the same problem as you!!! I'm getting mine replaced 2moro.
[Galaxy S II General] eallan:
Based on what?
[Galaxy S II General] style34:
I would definitely go for exchange.