yashsingh1/xdaforums huggingface dataset:
[HTC Sensation] phi11ip:
"This is an important phone call. Can I please speak to someone based in the UK?"

Try it. Usually works in outsourced places. :)
[HTC Sensation] Phil750123:
i rang 191 and got through to a csc -

seemed to be indian background but spoke very good english and very

easily understood him so no problems there!

nice to see them not questioning though and just letting you cancel
[HTC Sensation] madindehead:
It's totally not true :p Go check out the official specs. No mention of internal 16GB AT ALL.

Load of rubbish.
[HTC Sensation] Omicron90:
I was told once you get the email it will be to you/to the nearest store THE NEXT DAY. So if it arrives by the 19th, the email should arrive tomorrow.
[HTC Sensation] madindehead:
Yeah, as far as I know, the email is sent when it is dispatched.
[HTC Sensation] eXceed:
Here's to hoping I get it as I have no phone currently lol.
[HTC Sensation] simacca:
Where's my dispatch email Vodafone !!!!!!!!
[HTC Sensation] splbound:
I am waiting for that despatch email as well for store pickup. I wonder if they will pull through with their May 19 date for me....
[HTC Sensation] west2cool:
Just spoke to Vodafone rep its not in stock yet.
[HTC Sensation] simacca:
Did they have any idea when it will be in stock?

There will be a few pi**ed of people if they don't get one tomorrow, (including myself).
[HTC Sensation] simacca:
Read this on the official Voda forums. A reply from Vodafone regarding the HTC Sensation :

Thank you for your email.

The handsets are due to be released tomorrow depending on stock levels delivery will be either Monday or Tuesday.

Please

accept our apologies for any inconvenience

caused.

Kind regards,

Sarah Yearwood

Vodafone

Customer Services
[HTC Sensation] InspectorFrost:
just had confirmation via DM on twitter that my order is showing as a back order so there will be no phone for me ....not even in the first wave !!! bollo@ks !
[HTC Sensation] Barlows:
Vodafone keep telling me on Twitter that they have no information and/or there are no delays.

I'm not expecting it tomorrow now though :(
[HTC Sensation] Ruudfood:
Ah yes, the familiar angst of early adopters who won't get the phone on the day of expected release. The pain must be unbearable!! ;)
[HTC Sensation] InspectorFrost:
its as expected unfortunately

told you the glass is always half empty !
[HTC Sensation] worlock666:
Just been into clerkenwell road store and a very nice young lady told me that all she knows is it will be this month!

Why do I keep letting vf do this to me :-(
[HTC Sensation] simacca:
Someone posted a screenshot of a dispatch email on the official Voda forum that they can pick their Sensation up tomorrow from their local store. The email looked authentic, but it didn't state the phone model on the email, so could be a wind up!

Also someone else said they received and email today, but provided no proof.

We will see ;)
[HTC Sensation] madindehead:
Vodafone told me via Twitter:

So, basically crap information. That means nothing. Lol.
[HTC Sensation] descb600f:
I expect the e-mail/txt to come from the store and not VF

I'm hoping I get a call or txt tomorrow saying your phone is in stock please come and collect.

I finish at 16:00 so heres hoping
[HTC Sensation] familyhousing:
Vodafone Customer Service

How useless are Vodafone at communicating with customers! This is turning out to be a right farce and a very harsh introduction to Vodafone customer service. If I had known their customer service was like this I would have waited for 3UK to get Sensation! Perhaps it's not too late to change my mind.
[HTC Sensation] Omicron90:
You are basing your experience on one experience where you, like thousands of others, are hassling Vodafone because a new phone didn't come out when they, and I quote, 'aim[ed]' to get the phones out by the 19th. Newsflash: phones rarely release as planned. You can't call it a farce by a long shot. I've had plenty of good experience with Vodafone support, and in my experience if you are genial to them, they will respond equally so.
[HTC Sensation] agent.m:
Hope this helps but I remember a similar situation last year with the desire. I got it on pre order and waited for the launch day. Some got there's on the day and others like me got theirs a week or so later. Nothing to do with the date of the order, some peeps ordered days after me but received them first. T mobile cs didn't give me a convincing reason for why I hadn't received mine but I got mine in the end. Hope you guys get yours tommoz so you can tell how good it is. But it might be a case of some getting theirs while others wait.
[HTC Sensation] eXceed:
I could really do with mine, haven't had a phone for nearly 3 weeks now. Driving me insane!!
[HTC Sensation] familyhousing:
Yes I am basing my opinion on my experience, isn't that fair? And I am not hassling Vodafone, I am voicing my opinion that they have screwed up on an independent forum - isn't this obvious from how many people they have disappointed by misleading them and providing zero reliable information to? Are they still aiming to get their phones out by 19th May (as their website states at 11:36PM on 18th May)? If they didn't want to mislead they could have said "we aim to start shipping

starting from

19th May". I call it a farce as that is what it is. Would you say that they have done a good job welcoming new customers to their network?
[HTC Sensation] InspectorFrost:
I'd like nothing more than to nip to the Mall and collect my phone from the store tomorrow but i'm pretty sure...and would be surprised if i even have it by this time next week...its just the way it goes sometimes, as other have mentioned i had a similar pre order issue with t-mobille for the original Desire (which, incidentaly, passed away last week....Overclocking maybe !? lesson learned there!) so im suffering with an old Blackberry curve at the mo.

Anyway, point being that, yes, maybe it would have been better to say shipping from xx/o5/11 on the site to avoid confusion but a couple of prompt direct messages on Twitter from Vodafone left an oddly good taste in my mouth...even tho it wasnt the news i was looking for.

in short, my experience hasnt been overly bad from Voda...certainly no worse than any other Company ive been with.....which is probably all of them

Not to say i wont be insane with envy when i start seeing user reviews pop up on here

good luck all

Ramble over!
[HTC Sensation] descb600f:
I don't think you'll get yours until you pick up your toys and put them back in your pram.
[HTC Sensation] Omicron90:
If the customer service was good when the order was placed, then yes, I would say that they welcomed their customers with aplomb. If a phone releasing late is a farce, then there are a whole lot of 'farces' out there. I'm sure Vodafone are doing the best they can; after all, we are the customers and they are a business. Not getting them out ASAP would be bad business for them, so they aren't just sitting around. And regarding the date on the website, well it's called marketing when they slap on a nice early release date. People get excited, plenty of people order the phone but since they never promised (they just 'aimed') to get the phones out by then; there is no real commitment, and you'll find this happens with most networks (and even further, businesses). Be patient, you'll get the phone soon, and everyone constantly contacting Vodafone won't make it happen any sooner. Nor will you acting like a petulant child.
[HTC Sensation] Barlows:
Good News!

From the Vodafone forum... courtesy of mrphudson ;)
[HTC Sensation] eXceed:
Ah brilliant, might have my phone by the weekend :D.
[HTC Sensation] Omicron90:
Excellent!

This also furthers my point about Vodafone trying their hardest to get things sorted ASAP. If anything HTC were at fault for not getting the phones out in time, but I'd rather the product be at 100% than rushed out early just to get them to people on time.
[HTC Sensation] IJS-T:
According to news I heared, people who have pre-ordered their Sensation will get a dispatch e-mail between 12:00 and 13:00.
[HTC Sensation] Barlows:
I only pre-ordered mine 13/05/2011 so i hope i'm in the 1st batch of being able to collect
[HTC Sensation] InspectorFrost:
Where is this news from ?
[HTC Sensation] madindehead:
Sent today:
[HTC Sensation] Barlows:
From Vodafone just now...

There is enough stock to fulfil pre-orders and is anticipated to be delivered within 2-4 working days, although it's usually much quicker ^SM
[HTC Sensation] InspectorFrost:
So

anyone had a mail yet ?
[HTC Sensation] c_man:
From the Vodafone forum:

Please accept our apologies but the release date of this phone has now been slightly delayed due to unforeseen circumstances.

We now aim to deliver early next week.

Please keep checking your emails for further updates.

Once again please accept our sincere apologies for the delay with this and any inconvenience caused.
[HTC Sensation] worlock666:
Just had an email to say it's delayed and they will keep me up to date with progress
[HTC Sensation] IJS-T:
I said people would get a e-mail between 12:00 and 13:00, however I hoped (and thought) it would be a dispatch e-mail.
[HTC Sensation] simacca:
No email for me yet :(

Pre-ordered mine on 9th May.
[HTC Sensation] biohaz55:
Well at least they actually exist..... my local Vodafone store have just told me that the store stock arrived this morning but they know nothing about pre-order stock.

Couldn't see one as they've not been unpacked yet!!

So I'll sit here and patiently await further news/emails from vodafone.
[HTC Sensation] eXceed:
Just spoke to CS and they say they are arriving in warehouses today and should be received either tomorrow or early next week... Laaame :(.
[HTC Sensation] sjgore:
Just picked up my HTC Sensation from my local vodafone store!!!

They got stock in this morning. The store cancelled my online order, and issued it via the store. They even matched the website price!

Its in a sexy black box, rather than the usual white.

Will be opening it when I get back to the office.

Very impressed with the vodafone store staff!
[HTC Sensation] IJS-T:
Usually, I think unboxing video's are lame as hell, but in this case:

If you can make me one, I'd applaud from behind my desk here:D
[HTC Sensation] kled54:
I can't wait for your review...
[HTC Sensation] sjgore:
I'd love to post pictures and videos, but I'm at work until 5pm and I think my boss would notice!

Here's a few random bits of information, in no particular order:

Available internal memory on first boot: 1.09GB

Android version: 2.3.3

Kernel: 2.6.35.10 (dated Sunday May 15th 2011)

Baseband version: 10.42.9007.00U_10.11.9007.15_M

The qHD screen is incredibly crisp and vibrant.

Responsiveness of Sense 3.0 so far (only played with it a few minutes) is impressive, does a lovely 3D fly-around of home screens when unlocked. The phone is unlocked by dragging up a ring which the screen then kind of zooms through.

Anything else anybody would like to know?
[HTC Sensation] lexorcist:
sjgore, what is the firmware version of the Sensation?
[HTC Sensation] kled54:
how does the qHD screen compared to amoled????
[HTC Sensation] IJS-T:
Can you show a video/picture tonight:)
[HTC Sensation] sjgore:
Software version: 1.27.161.1

No sign of any Vodafone branding.
[HTC Sensation] sjgore:
Side-by-Side with my HTC Desire AMOLED, difficult to say really, considering they're not necessarily at the same brightness level. Both look as vivid/colourful. The Sensation is noticeably a finer resolution.

Oh, and the Streak live wallpaper is a bit naff. Hardly animated at all, might as well just have the static version.
[HTC Sensation] lexorcist:
Thanks mate, have fun playing with it!

The x.xx.161.1 does indicate Vodafone firmware but oh well... :)
[HTC Sensation] boostedb16b:
what are the downs of the phone if any? not saying they are any but i want to know hat you don't like about it so far and what's included in the box?
[HTC Sensation] madindehead:
Ah jammy mate! I really hope I can get mine soon! Haha.

Starting to wish I'd made it a store collection, bet the store in Glasgow has stock :(

Really jealous, but cannot wait to get mine :D

Also, nice to know there is no sign of any branding! Even the boot up and shutdown animations?
[HTC Sensation] C225:
Any chance of running a benckmark on it?
[HTC Sensation] korrel2008:
Yes please do because i have seen some terrible benchmarks on youtube with this phone:(
[HTC Sensation] madindehead:
Benchmarks on Android mean NOTHING by the way.

The same phone can give massively different results between runs. Benchmarks mean NOTHING.
[HTC Sensation] Barff1984:
Very jealous... personally going to wait for three or tmob to release it :(
[HTC Sensation] X46X:
Please, use SmartBench 2011
[HTC Sensation] xboarder56:
ya i hate how we have to wait 3 more weeks :(
[HTC Sensation] RADLOUNI:
quadrant

Benchmarks are not everything, yet they are indicative

wold you kindly run quadrant and report back on the score :-)

Thanks Pal
[HTC Sensation] dangerousp:
You should run it at least ten times and stripe away the highest and lowest score and calculate the average :)
[HTC Sensation] sjgore:
I spoke too soon! When I powered the phone off, I got a quick animated vodafone logo. Haven't seen anything else though. The splash screen is the usual white screen with green HTC logo.

BTW, the phone came with a SanDisk-branded 8GB Class 4 microSDHC card.

I'll run the quadrant benchmark, but it won't be until this evening, I'm afraid.
[HTC Sensation] RADLOUNI:
patience

God i am so impatient, what time is it on your side now :-)

after how many hours should we expect a benchmark :-)
[HTC Sensation] simacca:
I can't believe that you can just walk into a store today and pick one up. I would cancel my order and do the same if I wasn't getting a £50 M&S voucher with mine. Am pi**ed of though :(

Still no dispatch email for me!
[HTC Sensation] xboarder56:
its just about 3pm thursday over in london so give or take a little depending on his location in eurpoe
[HTC Sensation] flyaway9000:
I ordered mine instore on 8th of may i think, they said they will call me to come pick it up they have not called yet.....so screw this imma go down to the store...:mad:
[HTC Sensation] sjgore:
Yeah, benchmark in about 5-6 hours time, I'm afraid.

Anybody know how to contact a mod to separate my posts (and those related to it) into a separate thread? I just realised that I've hijacked this thread! Apologies.
[HTC Sensation] nirvana2506:
I'm dying for a full review :(

can you please tell me if there is any noticable lag (even if it is microlag)? does the browser lag while playing fullhd flash or in general?
[HTC Sensation] aoryx:
congrats..

cant wait to get a sim-free one

the things i'd really wanna know

how much time does it take to boot?

battery life (ofc after 3 or 4 days i understand)

ty anyways
[HTC Sensation] Ernie89:
Sjgore: Boss?

Boss: Yes Sjgore?

Sjgore: I'm not feeling to well.

Boss: Oh, I'm sorry to hear that. If you want, you could go home.

Sjgore: Okay, thanks boss. I think it will take a day or 2/3 before I'm all better. (ghehe... now I can play with my Sensation for the rest of the day and answer to all the questions the people of the xda forum have)
[HTC Sensation] lexorcist:
Can you tell something about the colours of the backcover? Is it black, grey or...?
[HTC Sensation] IJS-T:
+1 for the suggestion
[HTC Sensation] sjgore:
I like that!

It's dark grey and black, just like the images on the HTC website.

The phone takes about 4-5 seconds to boot after powering off. I guess it isn't really powering off, but sleeping?

I need to confess to jumping the gun somewhat about there being any Vodafone branding. Now that I've calmed down after the initial excitement, stopped sweating/trembling, and acting like a normal human being again, there is actually a vodafone boot anim, and three vodafone apps called "360 Shop", "360 updates", and "Music Shop".

Flipping between portrait/landscape is near-instant, fractions of a second.

The browser is very smooth indeed, but I haven't got flash installed yet.
[HTC Sensation] madindehead:
Pretty sure, if the device ever gets rooted (either software or XTC Clip) we will get rid of that branding, and get some custom ROMs anyway :p
[HTC Sensation] MaxReality:
What we all really want to know is. Can we confidently wave it in front of GS2 owners and laugh in their face? ;)
[HTC Sensation] Bratag:
What I really want to know is have they fixed the sound issues in recording we saw a few days ago in a clip from back in April. Was truly awful.
[HTC Sensation] :
I second that!
[HTC Sensation] simacca:
Just spoke to someone at Voda and was told that my phone was on back order and have to wait until they get more stock in the warehouse. I did state that they have them instore, but they said its separate stock.

I also said that I'm having mine delivered to my local store, but that did not make any difference.

I thought when you pre-order something, you get it when the shops get it?

What a load of old crap! Suppose I will just have to wait!
[HTC Sensation] eXceed:
I got that, I just got back. I'm going in tomorrow and then not leaving until I have a phone... Lol x
[HTC Sensation] familyhousing:
Or just cancel the order. I'm getting very tempted to do that as this fiasco is tempting me to stay with O2 simplicity, and buy the sensation SIM free in a month's time. I was looking forward to departing from O2's atrocious data network but perhaps their customer service is worth some loyalty.
[HTC Sensation] simacca:
I was thinking of cancelling and doing that, but I don't think I will get the same deal as I have online?
[HTC Sensation] solsearch:
I too am curious about this as sound quality is very important to me (after all what's the point of recording 1080p video if the sound is horrible.)

I am also curious about browser performance: flash and 1080p flash video, how many tabs can be open before it starts to slow down (both with flash on and off), zooming, etc.

Picture quality indoors...

And also if it's SIM-locked. There was another thread where some said it would be and others said no so it'd be nice to know for sure. I can live with a little branding if it means getting a new phone sooner as my current one is kind of on its last legs for me.
[HTC Sensation] idesmond:
Please tell me that the speakerphone isnt Crap! :)
[HTC Sensation] Bratag:
To paraphrase Dr Evil. "Throw us a frikkin bone here. Need the info"

Hows the phone shaping up?
[HTC Sensation] korrel2008:
infooooooo please lol
[HTC Sensation] flyaway9000:
well it worked i went to the store they had htc sensations in stock and they told me i can cancel the pre order an get one today which i did :)

what the hell is the point in pre order i really dont understand....
[HTC Sensation] InspectorFrost:
Hello

I have to say that after reading a couple of threads here and there and knowing that my pre-order was on back order (i guess not in the first wave)

ive just been to my local store and got one over the counter, ive not unboxed yet as i dont have any scented candles and essential oils to dab on my brow.....hence i cant answer any questions as to how it performs....honestly, i need to wash my hands before i can even open the box

sorry to the waiting masses....im not bigging myself up

just go to a store if youre near by and do away with the torture of waiting for some email that may or may not come today

cheers

Frosty :)
[HTC Sensation] agent.m:
Yeah I got one on order. Will be here tomoz. Get to keep my old number when contract expires in a few months.
[HTC Sensation] Barff1984:
Really want to see a review... good it destroys the sgs2

:)
[HTC Sensation] descb600f:
Just spoke to CS and my status is "in processing" which apparently means handing it over to Parcel Force for delivery so hopefully in store tomorrow

:p
[HTC Sensation] craigio86:
I work in a Vodafone store and, good Lord, have they screwed this one up. Nobody got their pre-orders, including several of our staff and many customers who ordered them as early upgrades. Yet we get twenty of the things in with our delivery today to sell. Customer services are still insisting to customers that the release has been put back. Thankfully, we didn't get anybody come in screaming about it but I'd bet a few stores have.
[HTC Sensation] Andy-D:
I pre-ordered on the 3rd May and have just had my Parcel Force Tracking number through... didn't get the dispatch email from Vodafone...

Hey ho... its on its way and I'm tracking it :-)
[HTC Sensation] bjones4:
I'm a new customer, ordered on the 11th. I called customer services this morning and they said I was on back order and to wait 7-10 days. This afternoon I called into my local store, they had 20 in stock but couldn't allocate one or do a new order until CS had cancelled the existing one which would take 3 working days.

I then call CS and they say the order is processing, not 30 minutes later I've got my tracking number so it should be here tomorrow. Latest Monday.
[HTC Sensation] C225:
Got my tracking e-mail, roll on tomorrow :)
[HTC Sensation] simacca:
Have just received an email from Voda saying 'You should have received an email to tell you that your Vodafone order has been despatched to the following address:.......'

I have not received a dispatch email, but they have included a tracking number for me.

I entered the tracking number on the parcel force website, but it is not recognised?

The email also said that the phone will be delivered to the store after you receive 'THIS' dispatch email.

The email is very contradictory as the first sentence is saying that I should of received a dispatch email lol.

Can anyone shed any light on my dilemma?

Thanks

Edit: I have just received a dispatch email saying that my handset will be delivered in the next 2-4 working days. I have received the emails the wrong way round. Still dont understand why my tracking code doesnt work?
[HTC Sensation] C225:
It can take a while for the parcelforce tracking code to show up dpending on where you are in the country, mine isn't recognised either yet but that is common for me until late tonight when it'll appear at teh edinburgh depot
[HTC Sensation] simacca:
Thanks. I just phoned Voda too and they told me the same thing. Phew!!

Looking forward to collecting mine tomorrow.

Also the link for what is needed to pick up the phone (i.d, etc) is not working, can anyone tell me what proof I will need.

Thanks.
[HTC Sensation] bjones4:
My order is now tracking, been picked up and with Parcel Farce at London North West Depot.
[HTC Sensation] korrel2008:
review pleaseeeeeeee :p only thing i need to know is if it is laggy....and the soundquality
[HTC Sensation] craigio86:
Just a credit or debit card registered to the same name and address as the one on your Vodafone account. Three signatures and a lot of farting about with photocopies and filing and it's done.
[HTC Sensation] worlock666:
Got my despatch email and tracking email too. Happy days :-)

It does say 2 to 4 working days though so doubt it will be here tomorrow. I can wait. Thanks vf!
[HTC Sensation] tidusuk123:
Hi Guys and Girls,

I'm a store manager at a Phones 4u store in Woolwich, London. Just to let you know that the HTC Sensation will be released tomorrow (20/05/2011) I will have limited stock availability tomorrow.

This will be available on a 24 month contract on Vodafone only at £35 per month and on 18 months at £45 per month, again only on Vodafone. There may be other tariffs but I will not know until tomorrow.

If anyone is local and is desperate to get your hands on this device please contact the store on 0208 316 2638.

Unfortunately as much as I am a huge fan of XDA Developers and love the support from everyone that posts I am unable to offer any special discount.

The only thing I will do is give a free case (An official HTC one worth £19.99) with your phone if you mention that you got this message from XDA Developers.

Thanks,

I'm not trying to post ads here but I'm sure there are people who are just as excited as I am to get this phone so I thought I'd give all you a heads up
[HTC Sensation] RADLOUNI:
benchmark

No benchmark yet :-)
[HTC Sensation] nirvana2506:
I'm dying here...please post some benchmarks, video samples of the cam, maybe a hands-on video etc...