[HTC Sensation] FZZF:
I bought 2 sensaions I like the phone alot I wanted to update my hd2 and of course still keep it for back up. but the lack of root access is getting to me already so I called htc and told them what I thought this morning and I just sent the an email and I will call the corporate office tomorrow the only way we are going to get this boot loader unlocked is by numbers lets start the sensation boot loader revolution so please everyone that has interest in this take a few minutes and contact htc and ask them to unlock the boot loader asap.

here is the email I sent... hmmmm I don't think I was very nice to them..lol..!!!

I never contacted your company before but today I feel that I have to. I have been using htc devices since T-mobile started carrying them, I recently purchased the sensation it is an impressive device hardware and specs wise but unfortunately it is also my first disappointing htc device first of all the fact that I cant get root access because htc (YOU) locked the boot loader to prevent us YOUR customers the people that made you what you are today from fully owning our device that we are not renting or leasing from you WE PAID FOR IT. It is like a car manufacturer selling cars with locked computers so no one else can repair them or update them, it's absolutely outrageous. If this policy continues YOU htc will be losing so many customers to your competitors that actually DON'T lock their boot loaders the way you started doing to prevent root access, I will be glad to name a few for you because I am looking at tacking my business to one of them. Second how can you build a device so advanced and not have an option to change font size I can't even read the number when I receive a call without using glasses now if you have allowed me root access I would have used a free app from the market and changed the font to my liking that should be part of the "Personalize" menu. so if you wont allow me to REALLY own the phone I paid for in the very near future I will be buying different devices, I have 4 line all running htc phones I will buy competitors devices and never EVER buy your product again, I don't support companies with total control issues if I did I would buy a device with picture of an apple on it. and I am sure I am not the only one the internet is full of people talking about doing the same thing. I hope you would take this seriously and provide a solution before your stock starts taking a hit.

Thank you for your attention to this matter.

Here is the response I got today,

Dear Fred,

Thank you for your email. It is my pleasure to address the locked bootloader.

Fred, thanks so much for providing feedback, we have heard your concerns about unlocking the bootloader. As per our Facebook announcement "There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we've listened. Today, I'm confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience," Peter Chou, CEO of HTC

We’re pleased to announce that we have heard everyone’s comments and constructive suggestions and have decided to go forward with this initiative.

As for when the phones will start being bootloader unlock enabled, we currently don’t have a schedule yet, but stay tuned; we will let you know via our official website and official social media outlets.

I apologize Fred, for any inconvenience that you may have experienced.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number............................

Sincerely,

Carol

HTC

Here is the link I used to email them:

http://www.htc.com/www/about_htc_bymail.aspx

Please use it and make your voice heard also here is the number for htc customer service 4258619174, and the corporate office 425-679-5318 call and complain it is more productive then complaining here.