yashsingh1/xdaforums huggingface dataset:
[G2 and Desire Z General] bone$:
called and the rep said that it was already a feature and that she did not have to activate it for me ... i then replied are you sure??

she proceeded to tell me that she was well informed regarding free wifi calling.. i told her to note that on my account because i will be using this to place calls and any minutes counted towards my plan will be credited back to me....

take it for what it's worth...

FYI: family plan even more

update: seemed fishy... chatted online and the rep told me there was no such thing... blah... i'll try again later
[G2 and Desire Z General] xsteven77x:
Apparently you gotta get someone who is willing to do the legwork and look it up. It's obviously not in there main system and they have not been trained about it whatsoever. I kissed ass to my rep for a good 10 minutes about other issues before you see the chat conversation i posted above. Maybe that helped.
[G2 and Desire Z General] astriaos:
This is the second rep I've spoken to about this but since I am bored and have nothing to do I am going to keep hammering away at this & see if anyone says any different.

Edit: SUCCESS~! You need to get an online rep in "Billing and Plans"

Alright well there you have it. Just make sure you're talking to a plan and billing rep rather than one an unrelated department.
[G2 and Desire Z General] philosophics:
The feature is NOT automatically enabled!!

You can use WiFi Calling whenever you want but they HAVE to add the feature for you to use it for free.

Just because they noted it into your account does not mean you will have those minutes credited back to you.

I would advise you to call back or start up another chat with them and get them to enable the feature because you WILL be charged minutes and you WILL have to pay for them.

Refer to my previous post to obtain the information you need to get them to feel stupid for being lazy...

So far, there has been at least 2 of us (including myself) who have had a rep enable the feature for us. It can be done because it has been done (obviously)...
[G2 and Desire Z General] xsteven77x:
I have added some of the tips you guys have mentioned into the OP. Hopefully it will save someone some time :)
[G2 and Desire Z General] bone$:
called back and asked for plan and billing rep... the minute i talked about wifi calling she knew right away what i was going to ask... went over with me the whole calls only under wifi is free... after that she enabled it under my account...

this just rocks! first the 3g booster a few months back and now unlimited wifi calling.... yeah!!

thanks to the OP and to all that helped!
[G2 and Desire Z General] xsteven77x:
Your welcome bone$. I'm glad that at least us here at xda in the "know" can take advantage of what we are already paying for :)
[G2 and Desire Z General] quierotacobell:
Yes you have to push them to find it. They don't know about it.
[G2 and Desire Z General] linkmaster_6:
So I think chating on the internet is way more effective then calling. I called two times and nothing happend. But I finally got it.

Here is the transcript

Please wait while we find an agent to assist you...

You have been connected to ~Matthew S.

Linkmaster_6: Unlimited Free Wifi Calling

~Matthew S: Hello Linkmaster_6. Welcome to T-Mobile Chat service . My name is Matt S. and for your reference my rep ID is 13-20614. First, please allow me one moment to review the information you have provided.

~Matthew S: Thank you for your patience. I can certainly look into this for you. How may I assist you with Free Wi-Fi Calling today?

Linkmaster_6: Yes I have been reading alot about this unlimited wifi calling online and i was wondring if i could get it activated on my account

~Matthew S: I understand. I will look into this for you right away.

Linkmaster_6: Alright thank you

~Matthew S: You're welcome. Thanks for waiting. I can certainly add the Free Wi-Fi Calling feature to your account. First, what is the make and model of your phone?

Linkmaster_6: I have a t-mobile G2

~Matthew S: Excellent! This is indeed a Wi-Fi Calling capable device. I can certainly add this feature to your account. Before I do, I need you to confirm your E-911 address (where you would typically like Emergency Services deployed were there ever such a need; I certainly hope there is not).

Linkmaster_6: You mean like my address?

~Matthew S: Yes, that is correct.

Linkmaster_6: Oh ok

Linkmaster_6: my home address blaa blaa blaa

~Matthew S: Thanks so much! Would you please allow me 3 to 5 minutes to add this for you?

Linkmaster_6: Sure no Problem

~Matthew S: Thanks so much.

~Matthew S: Thanks for waiting, Linkmaster_6. I have added the Free Wi-Fi Calling feature to your account. It may take up to 2 hours to take effect and you may receive a free SMS informing you of the account changes. Is there anything else I can do for you today?

Linkmaster_6: Nope thank you so much. I talked to two other people on the phone and they had no idea what i was talking about. Thank you very much sir you are a scholar and a gentleman

~Matthew S: You're very welcome. Thanks for the compliment I really appreciate that. Thank you for contacting T-Mobile Chat, have a wonderful weekend Linkmaster_6!

Linkmaster_6: You too ^_^

Linkmaster_6: Good bye

Your session has ended. You may now close this window.
[G2 and Desire Z General] xsteven77x:
Another success story!
[G2 and Desire Z General] quierotacobell:
I called and the guy was like you want mobile hotspot for 9.99. Then I had to force him to did deeper. Anyone get any sms confirmation or anything about it.
[G2 and Desire Z General] LGS1231:
I tried the chat and also tried to get a rep from plans and billing. She tried to do some research but could not come up with anything. I decide to not keep pressing on and just give it some time before I try again. Then, all the reps will know about it.
[G2 and Desire Z General] xsteven77x:
Have not got an sms. I think its still way too new to be part of the automated system.
[G2 and Desire Z General] ellessidil:
Just went to Billing Chat, and within 5 minutes they enabled the feature on the account. They knew what I was speaking of immediately, and asked no questions, just enabled it and let go on with my day.
[G2 and Desire Z General] xsteven77x:
Maybe they finally gave there workers the memo on how to deal with this? I know if I worked there I would not be happy that the customers know more than I did!
[G2 and Desire Z General] astriaos:
So I never actually got a text confirming that this feature had been enabled on my account. I'm in chat with a rep right now to confirm that this feature has been added to my account as when I turn on wifi-calling it still tells me that minutes are counted.

Edit: Holy crap this is taking forever. The billing rep spent 10 minutes trying to convince me that I am not the primary account holder.
[G2 and Desire Z General] :
If your on flex pay forget it. It doesn't work you need to be on evenmore plus or even more plans. Fail don't bother talking on the phone no one seems to know about it.
[G2 and Desire Z General] xsteven77x:
Its not like the wifi app phones home and finds out what it's supposed to stay in our status bar. That is a built in part of the app. It's gonna continue to say that until the app is updated.
[G2 and Desire Z General] xsteven77x:
I know it's all in my head but i swear ever since the first breath of att coming into the picture arose, there customer service has went to absolute ****. I have had so many problems with them lately and i have had them since BEFORE they were voicestream. In 10 YEARS never had a complaint. Since this att takeover bull****, i swear they have been hassling me over every last thing. They wouldn't take text charges totalling a whopping 6.60$ off my dam bill. They were text to freaking singapore. WE DONT KNOW ANYONE INTERNATIONALLY. I have not paid my bill late once in 10 years, and thats the kinda service i get now.

It's almost like they sent out the memo...

"Time to start thinking like the ATT mentality...SCREW CUSTOMERS AS HARD AS POSSIBLE...GIVE AS LITTLE VALUE FOR MONEY AS YOU CAN SQUEEZE OUT".

Like i said i know it's just coincedence, but i'm still having fun *****ing about it.
[G2 and Desire Z General] astriaos:
You know the CS treatment I've gotten from Tmobile has never been exceptional. I've always had to go through at least two reps to get anything done, not to mention the at minimum two reps I've always had to deal with to confirm that the changes were made properly. This has always been par for the course in my dealings with them.

Edit: You know what now that I think about it I've never had an exceptionally pleasant instance dealing with T-mobile's CS department. I've always been shuffled between two or three departments be it for account canceling, device replacement, or account changes. Assuming that I can even fully explain what the hell I want to the guy on the other end, usually they can't even sufficiently do anything about it and just bump me off onto another rep till I start just demanding that they let me an L3 instead of an L1.
[G2 and Desire Z General] nvillamob:
My conversation with clueless TMO rep:

me: i've heard about wifi calling w/o using minutes, i'd like to add that to my plan.

him: sure, we'll text you when that's available

me: when will that be? a few seconds or later on?

him: later, when this feature is available.

me: it's available now.

him: oh, my screen just refreshed and it's available now.

me: (still waiting on that text to say my plan has changed)
[G2 and Desire Z General] xsteven77x:
Lmfao that's classic.
[G2 and Desire Z General] bone$:
you can check to see if you have free wifi enabled calling by going to your tmobile.com account..

login... manage... recent use... view details... and listed should be the free wifi calling feature...

got about three text messages but none of the text said unlimited wifi calling enabled/active...

hope this helps to those who want to check if the rep actually knew what they were doing... =)
[G2 and Desire Z General] dr11:
To use wifi calls you need to have UMA/GAN capable device. Double chceck with your operator if Desire Z is UMA/GAN capable. More informations about this feature is on http://www.smart-wi-fi.com/index.php and here is some list of smartfones ready to work with UMA/GAN http://www.smart-wi-fi.com/smartphones.php

Great to see the UMA/GAN can be used by people, I have been working in UMA/GAN development team couple of years ago :)
[G2 and Desire Z General] xsteven77x:
I tend to forget this is a desire z forum also lol. Thanks for the info. On a side note I posted this in the android general forum and NO ONE gives a rats ass. Its somewhat suprising to me. Did I put it in the wrong general forum or something?
[G2 and Desire Z General] philosophics:
I also notice that it shows free wifi calling as a service within the plan tab from MyAccount app. So looks like I'm good!

Sent from me CM7 Nightly HTC Vision using XDA App that needs a thanks button implemented
[G2 and Desire Z General] 99formulam6:
im on chat right now with a rep and she said she cant add the feature because im not on a newer rate plan. i have been with tmobile for over 8 years and have 700 min fam plan with 2 lines, with unlimited text and web on both. everytime i call TMO to upgrade or make small changes they look at my plan and tell me i do not need to switch plans because i never go over or come close to my minutes.

sounds like this rep is shooting b.s. to me...
[G2 and Desire Z General] 99formulam6:
This is our chat log about it:
[G2 and Desire Z General] bone$:
if you were to change your plan only the family plan from 700 mins to 750 mins would change.. not the data plan... data plan is grandfathered from what the rep told me when i inquired about even more plus plan requirement in enabling the unlimited wifi feature

plans under unlimited wifi calling:

family even plus

24.95 T-Mobile myTouch Unlimited Web + 400 Messages (2)
[G2 and Desire Z General] xsteven77x:
God...prime example of what a pain in the ass they can be sometimes. It seems like they dangle things in front of your face to give up old grandfathered plans. I've seen similar ploys happen on more than one occassion. Somewhat annoying...
[G2 and Desire Z General] byrdman164:
Thanks to the great people at XDA I too now have free unlimited wifi calling! No hassles no problems. They didn't play stupid or anything, went right ahead and activated the feature. Said it would show up on my statement with $0.00 next to it. Didn't receive the SMS they said that I would, though.
[G2 and Desire Z General] xsteven77x:
Glad i/we could help!!!:D
[G2 and Desire Z General] byrdman164:
Me too! Lol
[G2 and Desire Z General] jojo_16:
Best way to know if they added you the feature even though they have not send any confirmation about this feature, just go to my account if it takes long time to load just wipe data through TB then reboot after check Plan Tab Free wifi calling

http://twitpic.com/4z50s2
[G2 and Desire Z General] jojo_16:
Does this mean if I call internationally they wouldn't charge me?
[G2 and Desire Z General] xsteven77x:
Good question!
[G2 and Desire Z General] jojo_16:
View attachment 599663
[G2 and Desire Z General] liht:
I got my Free Wifi calling added yesterday to both lines...took about 5 minutes via chat. verrraaay niiice.
[G2 and Desire Z General] 1el:
Does anyone knows is there is a app pkg you can install?
[G2 and Desire Z General] brfield:
No, it has to be added as a service on your plan at their end.
[G2 and Desire Z General] brfield:
LOL, I have been with T-Mobile so long, that our plan is not compatible with the free WiFi calling because we have been grandfathered in to something.
[G2 and Desire Z General] LGS1231:
I asked and got it activated yesterday but the service still does not show on Tmobile.com under my account. And when I use WIFI Calling, it still says that my plan minutes will be subtracted.
[G2 and Desire Z General] xsteven77x:
It is always going to say that till the app is updated. Its hardcoded into the app. Its not like it contacts tmobile and asks what should be displayed in the status bar.
[G2 and Desire Z General] fatguywithnolife:
Just got off the phone with t-mobile today and she said to get the free unlimited wifi calling it's a $9.99 a month service.
[G2 and Desire Z General] 99formulam6:
So you have to pay for a FREE service? Hmmm...
[G2 and Desire Z General] xsteven77x:
Ya she lied to you and/or is a dumb *****. It's free. Just call back and get someone who knows how to do there job right.
[G2 and Desire Z General] atlp99:
I am a tmobile retail sales rep, and anyone having issues with getting a rep to add the free wifi calling can send me a pm with your phone number and I will add the service onto your account. There is no additional charge for the unlimited wifi calling on android phones.

You are supposed to be on a current rate plan but I can try with older plans (sometime the systems will still allow features to be added).
[G2 and Desire Z General] Nissan350:
Done

Doesn't get much smoother than this:

_Jessica A: What questions may I answer for you about Wi-Fi calling?

Vishal Narine: Hi, I've heard that Wifi calling no longer counts toward plan minutes and wanted to know if I could add that to my line.

_Jessica A: I will be happy to assist you with information about our new free wi-fi calling feature, because I know how important it is to have the correct features on your account.

_Jessica A: Our new wi-fi calling feature is compatible with some of our device. May I ask what type of device you are using?

Vishal Narine: Sure, It's a G2

_Jessica A: Thank you.

_Jessica A: I am seeing that you do have the correct rate plan and device that will be able to take advantage of this feature. I do regret we are having system updates at this time. Any changes submitted before 11am Central Time will not take effect immediately. I am able to submit a request to have this feature added later today, or you are able to call us back after approximately 11am Central Time.

Vishal Narine: Is the request guaranteed to go through?

_Jessica A: Yes, it will go through, it will not go through until after 11am Central Time.

Vishal Narine: Ok, will I receive some sort of confirmation about the feature being added to my line?

_Jessica A: You will recieve a text message stating that there has been an account change made.

Vishal Narine: Ok, can you please go ahead and submit the request?

_Jessica A: Yes.

Vishal Narine: Thank you

_Jessica A: You're welcome.

Now, if only Tmo's website wasn't down 60% of the time. I better wake up to a text stating that my plan has been changed. Thanks for the heads up OP!!!:)
[G2 and Desire Z General] fatguywithnolife:
After two calls and a chat I ended up going to a t-mobile store where the salesman added the service for me.
[G2 and Desire Z General] lainemac:
Stoked.

Can't wait to see if this works, I get horrible service where I am.
[G2 and Desire Z General] atlp99:
Just to post an update. T-mobile systems are definitely blocking the new unlimited wifi calling feature on older rate plans. The feature simply does not show up in the system unless you are on a current plan, so it can not be added.
[G2 and Desire Z General] xsteven77x:
Not that i need your services, just wanted to say that is very nice of you to come in this thread and be so helpful. Kudos to you!:)
[G2 and Desire Z General] rsxtypes72:
I just wanted to drive the point home. I just got off the phone with a t mo rep who knew exactly what the free wi fi calling was and enabled it to both of my phones. No hassles whatsoever.
[G2 and Desire Z General] atlp99:
Thank you.

I have been a member here for a while (since getting started with the original dash) and try to do what I can to give back to the community here. I try to do what I can to help out. Whether that is helping with T-mobile issues or just passing along info about handsets, plans, etc. Sometimes the info doesn't pan out (I posted in the Sensation forum about T-mobile phones coming with 2 Gb SD cards and that turned out to be wrong, turns out it has an 8Gb SD).
[G2 and Desire Z General] xsteven77x:
Stuff happens. Its nice you get to have that insight and aren't afraid to admit that you were wrong! That's all that really matters!
[G2 and Desire Z General] netter123:
Thanks for the info! Just saw free wifi calling referenced in another thread, found this thread, hopped on with live chat...still on, but the immediate response to my question about free wifi was "that is correct" and "I am glad you are taking advantage of this offer."
[G2 and Desire Z General] eviLutions:
Oops! Lol
[G2 and Desire Z General] xsteven77x:
Huh?
[G2 and Desire Z General] eviLutions:
It was meant to be a pm to atlp99. You didn't see that. xD
[G2 and Desire Z General] TommyDom:
I agree - this is free now - the rep I spoke to had to look up something, but added the "feature" to my plan. No more minutes from plan when using WiFi. Do a web chat with them. The rep's first reaction was that "yes, its now free" but when I told them that the app on the phone said differently, she added the new feature to my plan.

Tommy.
[G2 and Desire Z General] Sengalang:
Thanks for the information!
[Galaxy S II Q&A, Help & Troubleshooting] cina182003:
Hello there everyone, I'm a total newbie to Android having made the switch from iPhone (which was probably one of the best decisions of my life!-though I'm only 18) but I managed to successfully root with the latest firmware but now I'm not sure what's next? How can I take more advantage of root because I have no idea what to do :-)
[Galaxy S II Q&A, Help & Troubleshooting] JJEgan:
Do nothing if you need to install an app that needs root now you can .

Like adfree .

http://www.appbrain.com/app/adfree-android/com.bigtincan.android.adfree

jje
[Galaxy S II Q&A, Help & Troubleshooting] nikzDHD:
Titanium Backup :) Backup apps, freeze apps.

RootExplorer to access root files.

AdFree to block ads.

Some examples above, now just need to await custom roms :D
[Galaxy S II Q&A, Help & Troubleshooting] rafael000:
"A rooted Android is like a blank page, wise man"
[Thunderbolt Q&A, Help & Troubleshooting] want a droid:
For some reason I can't get my HTC Sense for Facebook to sync.

Everything else syncs fine but I get the message:

Sync is currently experiencing problems it will be back shortly

Any help?
[Thunderbolt Q&A, Help & Troubleshooting] want a droid:
Any help? This is what I get:

Sent from my ADR6400L using das bamf 1.6.3nte with imoseyon's lean extreme 2.4 kernel
[Thunderbolt Q&A, Help & Troubleshooting] bentleysmom:
I'm getting the same thing, my live feed hasn't updated since April 16th. I've searched here and the web and I can't find anything to fix it. And it's not an app that we can uninstall (unrooted) because it's one of the stock apps (not that I'd know where to re-download it from).

Sorry I can't help, but just wanted to let you know that you weren't alone.
[Thunderbolt Q&A, Help & Troubleshooting] what25:
I'm with ya both. I am experiencing the exact same issue, except no solution I can find anywhere, and its frustrating, to the point my device is freezing up at times.

I basically removed the account from the app and used the official facebook app from the market with no issues so far. The only con might be that it wont integrate facebook properly with the phone contacts.

Looking at HTC/Facebook to fix this...
[Galaxy S II Q&A, Help & Troubleshooting] a5ian300zx:
Hi All,

I have recently moved from Iphone 4 to the SG2 my first Andriod phone but wanted to know the best app or best ways to do things i miss on the iphone 4.

1) on the iphone i like the way it show all the mailboxes and you can refresh and shows you all the emails in each mail box, Q) is there something like this on the SG2? (I have downloaded K-9 Mail is this the only app that can do this?

2) how to i change custom ringtones and system sound?

3) What's the benefit of rooting? is it like jailbeaking on iphone? can i install downloaded apps from the PC?

4) Whats the best sat nav software? i used TomTom on iphone would there be a version for Android?

Thanks

a5ian300zx
[Galaxy S II Q&A, Help & Troubleshooting] shabs52:
10 chars bla bla bla
[Galaxy S II Q&A, Help & Troubleshooting] JJEgan:
Whats the best sat nav software? i used TomTom on iphone would there be a version for Android?

Need to ask Tom Tom but farly sure non in the pipeline .

Co-Pilot is Android as are a few others and Google maps has navigation .

I use Co Pilot as it has stored maps the rare times i use sat nav .

.

Google maps navigation will require a constant data download to connect a route .Though it may cache enough before on a short route .

Galaxy S2 and 1 both have hardware standalone GPS plus A-GPS .

GPS as a standalone sat nav unit with A_GPS used to enhance signal from network towers and WiFi .

jje
[Galaxy S II Q&A, Help & Troubleshooting] a5ian300zx:
Hi,

Thanks never looked at the social hub before :) that's what i meant - I should really look at the standard apps more before purchasing additional apps.

With the Sat Nav I want to have the maps stored on the device and don't want to cache them over 3G what would be the best to get compared Ndrive, Co Pilot, etc...

Thanks
[Galaxy Tab 10.1 General] kentoe:
Hey everyone,

I was just wondering, for the people whom had rooted their 10.1 tabs what they were taking advantage of when rooting? I have my HTC Incredible rooted for a few different purposes and roms but can't think of any that I would take advantage of on a tablet that it can't already do.

So basically, what are you guys doing with root so far?
[Galaxy Tab 10.1 General] smaskell:
For the most part, peace of mind. I cannot live with a device that is not rooted. It just doesn't sit well with me.

Anyway, the only thing I've really used it for so far is installed in honeycomb books app. It wouldn't install for me so I had to push it to /system/app/ which requires root. I'm also thinking of getting rid of the camera app and replacing it with the stock one. Our browser doesn't seem to have to Labs options, so I might replace that as well.

I was using setCPU for a bit too but I decided to uninstall it.